2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 38 0 6 25 0 0 69 31 16
2018 PM-03 20 50 0 0 30 0 0 70 30 10
2017 PM 33 41 10 16 0 0 0 74 16 12
2014 PM 57 29 0 0 14 0 0 86 14 14
2011 PM 37 30 19 12 2 0 0 67 14 43
2011 PM-04 36 36 9 18 0 0 0 73 18 11
2011 PM-05 46 31 15 0 8 0 0 77 8 13
2008 PM 44 35 13 4 2 0 2 81 6 48
2008 PM-04 57 21 14 0 7 0 0 79 7 14
2008 PM-05 27 55 9 9 0 0 0 82 9 11

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 44 0 6 13 0 0 81 19 16
2018 PM-03 20 70 0 0 10 0 0 90 10 10
2017 PM 45 32 15 0 8 0 0 77 8 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 31 0 6 13 0 0 81 19 16
2018 PM-03 40 40 0 0 20 0 0 80 20 10
2017 PM 60 25 8 8 0 0 0 85 8 13
2014 PM 79 14 7 0 0 0 0 93 0 14
2011 PM 56 26 19 0 0 0 0 81 0 43
2011 PM-04 45 18 36 0 0 0 0 64 0 11
2011 PM-05 62 38 0 0 0 0 0 100 0 13

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 50 0 0 13 0 0 88 13 16
2018 PM-03 20 60 0 0 20 0 0 80 20 10
2017 PM 45 30 8 9 8 0 0 76 17 13
2014 PM 71 14 0 7 7 0 0 86 14 14
2011 PM 37 37 12 12 2 0 0 74 14 43
2011 PM-04 36 36 9 18 0 0 0 73 18 11
2011 PM-05 46 38 8 0 8 0 0 85 8 13
2008 PM 52 35 8 2 2 0 0 88 4 48
2008 PM-04 36 57 0 0 7 0 0 93 7 14
2008 PM-05 55 27 18 0 0 0 0 82 0 11

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 27 20 7 7 0 0 67 13 15
2017 PM 53 30 8 9 0 0 0 83 9 13
2014 PM 43 43 0 0 14 0 0 86 14 14
2011 PM 42 33 14 5 7 0 0 74 12 43
2011 PM-04 45 27 27 0 0 0 0 73 0 11
2011 PM-05 54 31 8 8 0 0 0 85 8 13

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 38 6 13 6 0 0 75 19 16
2018 PM-03 30 50 10 0 10 0 0 80 10 10
2017 PM 45 30 15 9 0 0 0 76 9 13
2014 PM 36 43 0 7 14 0 0 79 21 14
2011 PM 35 37 12 9 7 0 0 72 16 43
2011 PM-04 45 27 18 9 0 0 0 73 9 11
2011 PM-05 38 46 8 8 0 0 0 85 8 13
2008 PM 40 46 8 4 2 0 0 85 6 48
2008 PM-04 36 50 0 14 0 0 0 86 14 14
2008 PM-05 27 45 27 0 0 0 0 73 0 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 25 13 0 13 0 0 75 13 16
2018 PM-03 50 30 10 0 10 0 0 80 10 10
2017 PM 38 23 15 24 0 0 0 60 24 13
2014 PM 57 29 0 0 14 0 0 86 14 14
2011 PM 30 35 5 7 14 9 0 72 23 43
2011 PM-04 45 18 0 9 9 18 0 78 22 11
2011 PM-05 31 31 15 8 15 0 0 62 23 13
2008 PM 44 33 6 4 6 4 2 82 11 48
2008 PM-04 36 36 0 7 14 0 7 77 23 14
2008 PM-05 36 45 9 0 0 9 0 90 0 11
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 31 13 0 19 0 0 69 19 16
2018 PM-03 50 20 20 0 10 0 0 70 10 10
2017 PM 49 27 8 8 0 8 0 82 9 12
2014 PM 50 29 7 0 14 0 0 79 14 14
2011 PM 42 33 7 7 5 5 2 80 13 43
2011 PM-04 27 36 18 9 0 9 0 70 10 11
2011 PM-05 69 31 0 0 0 0 0 100 0 13
2008 PM 40 35 15 6 2 2 0 77 9 48
2008 PM-04 43 29 7 14 0 7 0 77 15 14
2008 PM-05 18 45 27 0 9 0 0 64 9 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 38 13 6 6 0 0 75 13 16
2018 PM-03 50 30 10 0 10 0 0 80 10 10
2017 PM 53 47 0 0 0 0 0 100 0 13
2014 PM 57 21 7 0 14 0 0 79 14 14
2011 PM 40 37 7 7 7 0 2 79 14 43
2011 PM-04 36 27 18 18 0 0 0 64 18 11
2011 PM-05 46 54 0 0 0 0 0 100 0 13
2008 PM 38 38 13 10 2 0 0 75 13 48
2008 PM-04 50 29 14 7 0 0 0 79 7 14
2008 PM-05 18 45 9 18 9 0 0 64 27 11

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 44 0 6 19 0 0 75 25 16
2018 PM-03 50 30 0 0 20 0 0 80 20 10
2017 PM 55 23 0 8 8 8 0 84 16 13
2014 PM 50 36 0 7 7 0 0 86 14 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 6 56 13 25 0 0 0 63 25 16
2018 PM-03 10 60 20 10 0 0 0 70 10 10
2017 PM 23 32 23 15 0 0 8 59 16 13
2014 PM 29 57 7 0 7 0 0 86 7 14
2011 PM 16 44 16 9 2 12 0 68 13 43
2011 PM-04 18 45 0 9 9 18 0 78 22 11
2011 PM-05 23 46 23 8 0 0 0 69 8 13

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 60 7 13 7 0 0 73 20 15
2018 PM-03 10 70 10 0 10 0 0 80 10 10
2017 PM 15 45 8 15 9 0 8 65 26 13
2014 PM 29 57 7 0 7 0 0 86 7 14
2011 PM 19 37 26 12 7 0 0 56 19 43
2011 PM-04 27 36 27 9 0 0 0 64 9 11
2011 PM-05 38 23 23 15 0 0 0 62 15 13
2008 PM 27 50 6 6 8 2 0 79 15 48
2008 PM-04 21 57 7 7 7 0 0 79 14 14
2008 PM-05 18 36 9 18 18 0 0 55 36 11

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 50 19 13 6 0 0 63 19 16
2018 PM-03 10 60 20 0 10 0 0 70 10 10
2017 PM 23 45 0 15 9 0 8 74 26 13
2014 PM 29 29 36 0 7 0 0 57 7 14
2011 PM 14 40 33 5 5 5 0 56 10 43
2011 PM-04 27 27 36 9 0 0 0 55 9 11
2011 PM-05 23 46 31 0 0 0 0 69 0 13
2008 PM 17 58 10 8 2 4 0 78 11 48
2008 PM-04 14 64 14 7 0 0 0 79 7 14
2008 PM-05 18 45 9 27 0 0 0 64 27 11

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 0 44 19 25 13 0 0 44 38 16
2018 PM-03 0 50 20 10 20 0 0 50 30 10
2017 PM 15 8 39 23 8 0 8 24 33 13
2014 PM 21 36 29 7 7 0 0 57 14 14
2011 PM 26 49 9 7 7 0 2 76 14 43
2011 PM-04 27 55 18 0 0 0 0 82 0 11
2011 PM-05 31 54 0 15 0 0 0 85 15 13
2008 PM 25 48 10 10 2 4 0 76 13 48
2008 PM-04 29 43 14 14 0 0 0 71 14 14
2008 PM-05 18 45 9 18 0 9 0 70 20 11
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 56 0 13 13 0 0 75 25 16
2018 PM-03 30 60 0 0 10 0 0 90 10 10
2017 PM 30 55 8 0 8 0 0 85 8 13
2014 PM 36 14 14 21 14 0 0 50 36 14
2011 PM 29 29 14 17 12 0 0 57 29 42
2011 PM-04 18 27 18 27 9 0 0 45 36 11
2011 PM-05 46 23 8 23 0 0 0 69 23 13

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 38 0 6 13 0 0 81 19 16
2018 PM-03 40 50 0 0 10 0 0 90 10 10
2017 PM 53 39 8 0 0 0 0 92 0 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 31 13 25 19 0 0 44 44 16
2018 PM-03 10 40 0 30 20 0 0 50 50 10
2017 PM 23 30 0 15 17 15 0 62 38 13
2014 PM 14 36 21 0 14 14 0 58 17 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 38 6 19 13 0 0 63 31 16
2018 PM-03 40 30 10 10 10 0 0 70 20 10
2017 PM 47 23 23 0 0 8 0 76 0 13
2014 PM 36 43 0 14 7 0 0 79 21 14
2011 PM 40 26 14 9 9 2 0 67 19 43
2011 PM-04 27 18 27 27 0 0 0 45 27 11
2011 PM-05 62 31 8 0 0 0 0 92 0 13
2008 PM 38 46 2 15 0 0 0 83 15 48
2008 PM-04 50 43 0 7 0 0 0 93 7 14
2008 PM-05 27 45 9 18 0 0 0 73 18 11

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 50 0 13 0 0 0 88 13 16
2018 PM-03 30 60 0 10 0 0 0 90 10 10
2017 PM 45 45 0 9 0 0 0 91 9 13
2014 PM 29 50 7 7 7 0 0 79 14 14
2011 PM 16 58 14 2 7 0 2 76 10 43
2011 PM-04 27 64 9 0 0 0 0 91 0 11
2011 PM-05 8 69 15 8 0 0 0 77 8 13
2008 PM 31 46 10 8 4 0 0 77 13 48
2008 PM-04 43 43 0 7 7 0 0 86 14 14
2008 PM-05 27 36 18 18 0 0 0 64 18 11

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 63 6 6 6 0 0 81 13 16
2018 PM-03 0 70 10 10 10 0 0 70 20 10
2017 PM 45 30 8 17 0 0 0 76 17 13
2014 PM 64 14 14 7 0 0 0 79 7 14
2011 PM 47 23 19 12 0 0 0 70 12 43
2011 PM-04 45 9 18 27 0 0 0 55 27 11
2011 PM-05 38 38 23 0 0 0 0 77 0 13
2008 PM 48 35 8 4 4 0 0 83 8 48
2008 PM-04 43 43 7 0 7 0 0 86 7 14
2008 PM-05 64 36 0 0 0 0 0 100 0 11

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 69 6 0 6 0 0 88 6 16
2018 PM-03 10 70 10 0 10 0 0 80 10 10
2017 PM 53 40 8 0 0 0 0 92 0 13
2014 PM 64 29 0 7 0 0 0 93 7 14
2011 PM 47 35 9 5 5 0 0 81 9 43
2011 PM-04 45 27 18 0 9 0 0 73 9 11
2011 PM-05 46 46 0 8 0 0 0 92 8 13
2008 PM 38 44 10 4 4 0 0 81 8 48
2008 PM-04 43 36 7 0 14 0 0 79 14 14
2008 PM-05 36 64 0 0 0 0 0 100 0 11

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 53 0 7 27 0 0 67 33 15
2017 PM 30 38 8 15 9 0 0 68 24 13
2014 PM 36 29 21 7 7 0 0 64 14 14
2011 PM 28 49 9 9 5 0 0 77 14 43
2011 PM-04 27 45 18 9 0 0 0 73 9 11
2011 PM-05 23 62 8 8 0 0 0 85 8 13
2008 PM 27 46 13 4 4 6 0 78 9 48
2008 PM-04 36 36 7 0 7 14 0 83 8 14
2008 PM-05 36 55 0 9 0 0 0 91 9 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 25 13 19 31 0 0 38 50 16
2018 PM-03 10 40 10 10 30 0 0 50 40 10
2017 PM 23 38 15 8 17 0 0 61 24 13
2014 PM 14 29 14 14 29 0 0 43 43 14
2011 PM 28 26 12 9 23 2 0 55 33 43
2011 PM-04 27 18 9 0 45 0 0 45 45 11
2011 PM-05 46 23 8 15 8 0 0 69 23 13
2008 PM 22 39 9 11 11 4 4 67 24 46
2008 PM-04 25 25 17 8 8 8 8 60 20 12
2008 PM-05 18 36 0 18 27 0 0 55 45 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 56 6 6 13 0 0 75 19 16
2018 PM-03 10 70 10 10 0 0 0 80 10 10
2017 PM 38 39 15 0 8 0 0 77 8 13
2014 PM 36 29 14 14 7 0 0 64 21 14
2011 PM 30 42 12 7 5 5 0 76 12 43
2011 PM-04 36 36 9 18 0 0 0 73 18 11
2011 PM-05 46 38 0 0 8 8 0 92 8 13

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 44 6 13 6 0 0 75 19 16
2018 PM-03 30 40 10 20 0 0 0 70 20 10
2017 PM 45 39 8 0 8 0 0 85 8 13
2014 PM 50 21 0 14 14 0 0 71 29 14

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 44 13 13 0 0 0 75 13 16
2018 PM-03 30 50 10 10 0 0 0 80 10 10
2017 PM 53 32 0 0 8 0 8 92 8 13
2014 PM 57 21 0 14 7 0 0 79 21 14
2011 PM 33 37 14 7 7 2 0 71 14 43
2011 PM-04 27 45 9 9 9 0 0 73 18 11
2011 PM-05 46 38 0 8 0 8 0 92 8 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 31 38 6 6 0 0 50 13 16
2018 PM-03 20 30 40 0 10 0 0 50 10 10
2017 PM 23 38 32 8 0 0 0 61 8 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 19 19 13 6 0 0 63 19 16
2018 PM-03 40 30 20 0 10 0 0 70 10 10
2017 PM 47 30 15 0 8 0 0 77 8 13
2014 PM 43 36 14 7 0 0 0 79 7 14
2011 PM 28 40 14 14 5 0 0 67 19 43
2011 PM-04 18 55 9 18 0 0 0 73 18 11
2011 PM-05 38 31 15 8 8 0 0 69 15 13

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 44 6 0 6 0 0 88 6 16
2018 PM-03 50 50 0 0 0 0 0 100 0 10
2017 PM 53 24 23 0 0 0 0 77 0 13
2014 PM 79 21 0 0 0 0 0 100 0 14
2011 PM 35 33 14 9 9 0 0 67 19 43
2011 PM-04 18 45 9 9 18 0 0 64 27 11
2011 PM-05 38 23 15 15 8 0 0 62 23 13
2008 PM 31 46 17 2 2 0 2 79 4 48
2008 PM-04 36 50 7 0 7 0 0 86 7 14
2008 PM-05 18 45 36 0 0 0 0 64 0 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PM 40 27 33 15
2018 PM-03 40 40 20 10
2017 PM 55 23 23 13
2014 PM 21 36 43 14
2011 PM 37 33 30 43
2011 PM-04 55 18 27 11
2011 PM-05 15 38 46 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2011 PM 25 6 38 19 9999 13 16
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 69 31 0 0 0 0 0 100 0 16
2018 PM-03 60 40 0 0 0 0 0 100 0 10
2017 PM 68 24 0 0 8 0 0 92 8 13
2014 PM 57 36 0 7 0 0 0 93 7 14
2011 PM 44 37 9 7 2 0 0 81 9 43
2011 PM-04 55 36 0 9 0 0 0 91 9 11
2011 PM-05 54 38 0 8 0 0 0 92 8 13
2008 PM 54 33 8 0 2 2 0 89 2 48
2008 PM-04 71 14 7 0 7 0 0 86 7 14
2008 PM-05 27 45 27 0 0 0 0 73 0 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 44 13 6 0 0 0 81 6 16
2018 PM-03 40 50 10 0 0 0 0 90 0 10
2017 PM 53 39 0 0 0 0 8 100 0 13
2014 PM 43 50 7 0 0 0 0 93 0 14
2011 PM 35 51 9 5 0 0 0 86 5 43
2011 PM-04 55 45 0 0 0 0 0 100 0 11
2011 PM-05 31 46 15 8 0 0 0 77 8 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 6 19 38 19 19 0 0 38 25 16
2018 PM-03 10 10 30 20 30 0 0 50 20 10
2017 PM 8 0 55 15 23 0 0 38 8 13
2014 PM 0 7 57 21 14 0 0 36 7 14
2011 PM 7 40 33 9 5 0 7 15 50 43
2011 PM-04 0 36 27 18 0 0 18 22 44 11
2011 PM-05 0 31 46 15 8 0 0 23 31 13
2008 PM 13 19 38 25 6 0 0 31 31 48
2008 PM-04 14 14 36 21 14 0 0 36 29 14
2008 PM-05 9 9 64 18 0 0 0 18 18 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 0 13 25 44 19 0 0 63 13 16
2018 PM-03 0 0 30 40 30 0 0 70 0 10
2017 PM 0 8 39 30 23 0 0 53 8 13
2014 PM 7 14 7 57 14 0 0 71 21 14
2011 PM 5 12 28 35 12 0 9 51 18 43
2011 PM-04 0 0 45 27 9 0 18 44 0 11
2011 PM-05 0 23 15 46 15 0 0 62 23 13
2008 PM 4 21 19 33 19 2 2 54 26 48
2008 PM-04 7 36 0 29 21 0 7 54 46 14
2008 PM-05 9 9 36 36 9 0 0 45 18 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 6 19 38 19 19 0 0 38 25 16
2018 PM-03 0 10 50 20 20 0 0 40 10 10
2017 PM 8 8 55 15 8 8 0 25 16 13
2014 PM 14 0 36 29 7 7 7 42 17 14
2011 PM 7 16 42 23 5 2 5 30 25 43
2011 PM-04 0 9 36 45 0 0 9 50 10 11
2011 PM-05 0 23 38 31 8 0 0 38 23 13
2008 PM 10 15 48 10 10 4 2 22 27 48
2008 PM-04 14 0 57 14 14 0 0 29 14 14
2008 PM-05 27 9 45 9 9 0 0 18 36 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 6 6 50 25 13 0 0 38 13 16
2018 PM-03 0 0 50 30 20 0 0 50 0 10
2017 PM 8 8 30 40 15 0 0 55 15 13
2014 PM 7 21 14 29 21 0 7 54 31 14
2011 PM 9 21 42 16 9 0 2 26 31 43
2011 PM-04 18 27 36 18 0 0 0 18 45 11
2011 PM-05 8 31 38 15 8 0 0 23 38 13
2008 PM 10 13 38 23 10 4 2 36 24 48
2008 PM-04 7 14 50 14 14 0 0 29 21 14
2008 PM-05 18 18 27 27 9 0 0 36 36 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 6 13 31 19 31 0 0 50 19 16
2018 PM-03 0 10 30 20 40 0 0 60 10 10
2017 PM 8 0 23 47 15 8 0 67 8 13
2014 PM 7 14 29 21 21 0 7 46 23 14
2011 PM 21 16 23 21 14 0 5 37 39 43
2011 PM-04 27 27 27 0 18 0 0 18 55 11
2011 PM-05 15 15 23 31 15 0 0 46 31 13
2008 PM 15 17 29 13 21 4 2 36 33 48
2008 PM-04 7 14 50 21 7 0 0 29 21 14
2008 PM-05 27 18 18 0 27 9 0 30 50 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 0 6 44 31 19 0 0 50 6 16
2018 PM-03 0 10 40 20 30 0 0 50 10 10
2017 PM 8 32 8 45 8 0 0 53 39 13
2014 PM 7 14 0 29 29 7 14 73 27 14
2011 PM 2 14 40 26 12 2 5 40 18 43
2011 PM-04 0 18 45 27 9 0 0 36 18 11
2011 PM-05 0 15 46 23 15 0 0 38 15 13
2008 PM 8 23 23 21 15 4 6 40 35 48
2008 PM-04 14 7 43 14 7 7 7 25 25 14
2008 PM-05 9 27 27 18 18 0 0 36 36 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 6 31 19 25 0 0 44 25 16
2018 PM-03 10 0 40 20 30 0 0 50 10 10
2017 PM 8 15 39 15 23 0 0 38 23 13
2014 PM 14 7 14 43 14 0 7 62 23 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 44 6 13 19 0 0 63 31 16
2018 PM-03 20 40 10 20 10 0 0 60 30 10
2017 PM 45 15 8 15 17 0 0 60 32 13
2014 PM 57 21 7 0 14 0 0 79 14 14

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 38 13 19 6 0 0 63 25 16
2018 PM-03 20 30 20 20 10 0 0 50 30 10
2017 PM 45 30 8 17 0 0 0 76 17 13
2014 PM 50 36 14 0 0 0 0 86 0 14

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 38 13 19 6 0 0 63 25 16
2018 PM-03 20 30 20 20 10 0 0 50 30 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 44 25 0 6 0 0 69 6 16
2018 PM-03 10 50 30 0 10 0 0 60 10 10
2017 PM 45 45 9 0 0 0 0 91 0 13
2014 PM 57 36 0 0 7 0 0 93 7 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 50 19 0 6 0 0 75 6 16
2018 PM-03 20 50 20 0 10 0 0 70 10 10
2017 PM 30 53 17 0 0 0 0 83 0 13
2014 PM 50 21 21 0 7 0 0 71 7 14
2011 PM 26 48 12 10 2 2 0 76 12 42
2011 PM-04 18 45 18 9 0 9 0 70 10 11
2011 PM-05 38 54 0 8 0 0 0 92 8 13

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 44 6 13 6 0 0 75 19 16
2018 PM-03 20 60 10 0 10 0 0 80 10 10
2017 PM 30 53 17 0 0 0 0 83 0 13
2014 PM 50 43 0 0 7 0 0 93 7 14
2011 PM 37 35 14 9 5 0 0 72 14 43
2011 PM-04 36 36 18 9 0 0 0 73 9 11
2011 PM-05 54 31 8 8 0 0 0 85 8 13
2008 PM 40 46 6 2 6 0 0 85 8 48
2008 PM-04 29 64 0 0 7 0 0 93 7 14
2008 PM-05 36 36 18 9 0 0 0 73 9 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 31 25 6 25 0 0 44 31 16
2018 PM-03 10 40 20 10 20 0 0 50 30 10
2017 PM 23 38 15 8 9 0 8 65 18 13
2014 PM 21 50 7 7 14 0 0 71 21 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 38 19 19 6 0 0 56 25 16
2018 PM-03 30 30 20 20 0 0 0 60 20 10
2017 PM 23 38 15 25 0 0 0 60 25 13
2014 PM 29 57 0 7 7 0 0 86 14 14
2011 PM 40 19 19 7 9 5 2 63 18 43
2011 PM-04 55 18 9 9 9 0 0 73 18 11
2011 PM-05 46 15 15 0 15 8 0 67 17 13
2008 PM 40 31 10 10 8 0 0 71 19 48
2008 PM-04 50 21 7 7 14 0 0 71 21 14
2008 PM-05 18 45 0 18 18 0 0 64 36 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 50 19 13 6 0 0 63 19 16
2018 PM-03 20 50 20 0 10 0 0 70 10 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 6 25 31 19 19 0 0 31 38 16
2018 PM-03 10 30 40 0 20 0 0 40 20 10
2017 PM 15 23 8 24 23 8 0 41 51 13
2014 PM 7 21 14 14 21 14 7 36 45 14
2011 PM 5 19 2 16 19 28 12 38 58 43
2011 PM-04 0 27 0 27 18 27 0 38 63 11
2011 PM-05 15 15 0 8 15 31 15 57 43 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 13 25 0 19 31 0 36 27 16
2018 PM-03 20 10 20 0 20 30 0 43 29 10
2017 PM 15 15 47 0 0 23 0 39 0 13
2014 PM 14 21 7 0 7 50 0 71 14 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 50 6 13 13 6 0 67 27 16
2018 PM-03 20 40 10 0 20 10 0 67 22 10
2017 PM 15 38 32 8 0 8 0 57 8 13
2014 PM 14 50 0 0 7 29 0 90 10 14
2011 PM 14 30 21 2 5 28 0 61 10 43
2011 PM-04 9 27 18 0 0 45 0 67 0 11
2011 PM-05 15 38 8 8 0 31 0 78 11 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 6 13 31 6 6 38 0 30 20 16
2018 PM-03 10 10 30 0 10 40 0 33 17 10
2017 PM 15 30 25 0 0 30 0 65 0 13
2014 PM 14 14 7 7 7 50 0 57 29 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 38 25 6 6 13 0 57 14 16
2018 PM-03 20 20 30 0 10 20 0 50 13 10
2017 PM 23 38 17 0 0 23 0 78 0 13
2014 PM 14 43 7 7 0 29 0 80 10 14
2011 PM 28 35 9 2 5 21 0 79 9 43
2011 PM-04 27 27 18 0 0 27 0 75 0 11
2011 PM-05 23 31 8 0 8 31 0 78 11 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 38 0 6 13 0 0 81 19 16
2018 PM-03 50 40 0 0 10 0 0 90 10 10
2017 PM 70 0 8 8 8 8 0 76 16 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 44 13 13 6 0 0 69 19 16
2018 PM-03 20 50 20 0 10 0 0 70 10 10
2017 PM 38 55 8 0 0 0 0 92 0 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 44 13 13 13 0 0 63 25 16
2018 PM-03 20 50 10 10 10 0 0 70 20 10
2017 PM 23 38 23 17 0 0 0 60 17 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 13 25 13 13 0 0 50 25 16
2018 PM-03 50 10 10 20 10 0 0 60 30 10
2017 PM 23 15 23 32 8 0 0 38 40 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 44 19 19 0 0 0 63 19 16
2018 PM-03 20 50 20 10 0 0 0 70 10 10
2017 PM 8 47 15 23 8 0 0 55 30 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 50 13 13 0 0 0 75 13 16
2018 PM-03 30 60 10 0 0 0 0 90 0 10
2017 PM 8 39 38 8 8 0 0 47 15 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 38 25 13 0 0 0 63 13 16
2018 PM-03 20 50 30 0 0 0 0 70 0 10
2017 PM 23 23 30 0 17 0 8 49 18 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 69 19 6 6 0 0 0 88 6 16
2018 PM-03 80 20 0 0 0 0 0 100 0 10
2017 PM 45 23 9 8 0 0 15 80 9 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 38 13 19 0 0 0 69 19 16
2018 PM-03 40 40 20 0 0 0 0 80 0 10
2017 PM 30 45 24 0 0 0 0 76 0 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 31 19 13 6 0 0 63 19 16
2018 PM-03 40 30 20 10 0 0 0 70 10 10
2017 PM 38 30 32 0 0 0 0 68 0 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 50 13 0 6 0 0 81 6 16
2018 PM-03 40 50 10 0 0 0 0 90 0 10
2017 PM 38 30 24 8 0 0 0 68 8 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 31 19 13 0 0 0 69 13 16
2018 PM-03 40 30 20 10 0 0 0 70 10 10
2017 PM 53 8 32 0 0 0 8 65 0 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 38 19 0 0 0 0 81 0 16
2018 PM-03 40 50 10 0 0 0 0 90 0 10
2017 PM 38 38 9 8 8 0 0 76 15 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 25 25 6 0 0 0 69 6 16
2018 PM-03 40 30 20 10 0 0 0 70 10 10
2017 PM 60 15 15 9 0 0 0 76 9 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 80 13 7 0 0 0 0 93 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 60 20 0 7 13 0 0 80 20 15
2018 PM-03 60 20 0 0 20 0 0 80 20 10
2017 PM 62 15 0 8 0 0 15 91 9 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 38 19 6 6 0 0 69 13 16
2018 PM-03 40 40 0 10 10 0 0 80 20 10
2017 PM 49 16 24 0 10 0 0 65 10 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 25 19 19 19 0 0 44 38 16
2018 PM-03 30 20 10 20 20 0 0 50 40 10
2017 PM 30 38 17 8 8 0 0 68 15 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 20 7 0 0 0 33 90 0 15
2017 PM 45 8 0 0 0 0 47 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 63 31 6 0 0 0 0 94 0 16
2018 PM-03 60 30 10 0 0 0 0 90 0 10
2017 PM 61 24 0 0 0 0 15 100 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 81 0 13 0 0 0 6 87 0 16
2018 PM-03 70 0 20 0 0 0 10 78 0 10
2017 PM 77 0 0 0 0 0 23 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 38 19 0 0 0 0 81 0 16
2018 PM-03 40 30 30 0 0 0 0 70 0 10
2017 PM 30 47 15 0 0 0 8 84 0 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 25 25 19 13 0 0 44 31 16
2018 PM-03 20 30 30 10 10 0 0 50 20 10
2017 PM 8 15 70 8 0 0 0 23 8 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 6 31 25 13 0 0 38 31 16
2018 PM-03 20 10 20 40 10 0 0 50 30 10
2017 PM 8 15 24 30 23 0 0 53 23 13
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 25 6 13 13 0 0 44 56 16
2018 PM-03 60 10 10 10 10 0 0 60 40 10
2017 PM 38 8 23 24 8 0 0 38 62 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 6 13 0 38 0 13 43 43 16
2018 PM-03 30 10 10 0 30 0 20 50 38 10
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