2018 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 8 0 0 0 0 92 0 13
2018 Scientific and Professional 43 39 9 9 0 0 0 83 9 23
2018 Administration and Foreign Services 24 50 18 5 2 0 0 74 8 170
2017 Executive 58 35 0 7 0 0 0 93 7 14
2017 Scientific and Professional 35 33 19 10 3 0 0 68 13 32
2017 Administration and Foreign Services 33 45 13 7 1 0 0 78 8 204
2017 Administrative Support 36 49 15 0 0 0 0 85 0 14
2014 Scientific and Professional 28 58 7 3 3 0 0 86 7 29
2014 Administration and Foreign Services 21 56 13 6 3 0 0 78 9 184
2014 Administrative Support 44 39 6 6 6 0 0 83 11 18
2014 Other 14 39 31 8 8 0 0 53 16 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 8 0 0 0 0 92 0 13
2018 Scientific and Professional 39 43 13 4 0 0 0 83 4 23
2018 Administration and Foreign Services 20 46 22 10 2 0 0 66 11 172
2017 Executive 41 35 7 17 0 0 0 77 17 14
2017 Scientific and Professional 16 58 14 9 3 0 0 74 12 32
2017 Administration and Foreign Services 29 36 15 14 6 0 0 65 20 204
2017 Administrative Support 15 49 15 15 7 0 0 64 22 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 42 8 0 0 0 0 92 0 12
2018 Scientific and Professional 48 39 9 4 0 0 0 87 4 23
2018 Administration and Foreign Services 39 48 9 4 0 0 0 87 4 170
2017 Executive 66 34 0 0 0 0 0 100 0 14
2017 Scientific and Professional 35 43 22 0 0 0 0 78 0 32
2017 Administration and Foreign Services 42 44 9 4 0 0 0 87 4 202
2017 Administrative Support 44 49 0 0 7 0 0 93 7 14
2014 Scientific and Professional 31 65 3 0 0 0 0 97 0 29
2014 Administration and Foreign Services 46 40 9 3 2 0 0 86 5 184
2014 Administrative Support 67 22 6 0 6 0 0 89 6 18
2014 Other 22 31 31 8 8 0 0 53 16 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 54 8 0 0 0 0 92 0 13
2018 Scientific and Professional 43 35 22 0 0 0 0 78 0 23
2018 Administration and Foreign Services 25 54 15 6 1 0 0 79 6 171
2017 Executive 51 35 14 0 0 0 0 86 0 14
2017 Scientific and Professional 23 51 16 10 0 0 0 74 10 32
2017 Administration and Foreign Services 40 36 17 6 0 1 0 76 6 201
2017 Administrative Support 29 49 15 7 0 0 0 78 7 14
2014 Scientific and Professional 31 62 3 3 0 0 0 93 3 29
2014 Administration and Foreign Services 28 54 10 6 2 0 0 82 8 183
2014 Administrative Support 39 50 0 11 0 0 0 89 11 18
2014 Other 22 55 8 8 8 0 0 77 16 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 38 15 0 0 0 0 85 0 13
2018 Scientific and Professional 43 39 17 0 0 0 0 83 0 23
2018 Administration and Foreign Services 25 43 20 10 2 0 0 68 12 173
2017 Executive 56 21 14 10 0 0 0 77 10 14
2017 Scientific and Professional 31 34 20 15 0 0 0 65 15 32
2017 Administration and Foreign Services 32 34 19 9 5 1 0 66 14 204
2017 Administrative Support 22 42 22 7 0 7 0 69 8 14
2014 Scientific and Professional 24 45 24 0 6 0 0 69 6 29
2014 Administration and Foreign Services 18 52 19 8 2 0 0 71 10 184
2014 Administrative Support 39 44 6 6 6 0 0 83 11 18
2014 Other 30 39 16 8 8 0 0 69 16 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 33 17 0 0 0 0 83 0 12
2018 Scientific and Professional 43 35 22 0 0 0 0 78 0 23
2018 Administration and Foreign Services 22 47 18 11 1 0 0 70 12 173
2017 Executive 48 28 7 0 10 7 0 82 10 14
2017 Scientific and Professional 35 33 25 7 0 0 0 68 7 32
2017 Administration and Foreign Services 32 37 20 7 4 0 0 69 11 204
2017 Administrative Support 22 42 29 7 0 0 0 64 7 14
2014 Scientific and Professional 24 55 14 0 6 0 0 80 6 29
2014 Administration and Foreign Services 20 53 19 7 2 0 0 73 9 184
2014 Administrative Support 39 44 6 6 6 0 0 83 11 18
2014 Other 22 55 16 0 8 0 0 77 8 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 23 23 8 0 0 0 69 8 13
2018 Scientific and Professional 35 26 22 17 0 0 0 61 17 23
2018 Administration and Foreign Services 26 31 20 13 5 4 1 61 19 173
2017 Executive 34 15 34 7 10 0 0 49 17 14
2017 Scientific and Professional 23 34 12 28 0 3 0 59 29 32
2017 Administration and Foreign Services 32 23 21 11 7 6 0 58 19 203
2017 Administrative Support 29 27 15 0 7 22 0 72 9 14
2014 Scientific and Professional 13 52 7 14 10 3 0 68 25 29
2014 Administration and Foreign Services 23 35 21 10 7 4 0 61 17 184
2014 Administrative Support 33 39 22 0 6 0 0 72 6 18
2014 Other 31 8 31 8 8 8 6 45 18 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 38 8 0 0 8 0 92 0 13
2018 Scientific and Professional 45 41 9 5 0 0 0 86 5 22
2018 Administration and Foreign Services 41 40 12 5 1 1 1 81 6 173
2017 Executive 48 28 7 0 10 7 0 82 10 14
2017 Scientific and Professional 36 41 10 13 0 0 0 78 13 32
2017 Administration and Foreign Services 42 32 14 5 5 2 0 76 10 204
2017 Administrative Support 36 27 22 7 0 7 0 69 8 14
2014 Scientific and Professional 36 36 18 4 7 0 0 72 10 28
2014 Administration and Foreign Services 38 45 11 4 2 1 1 84 6 184
2014 Administrative Support 50 28 17 6 0 0 0 78 6 18
2014 Other 55 23 8 8 0 0 6 83 8 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 38 8 0 0 0 0 92 0 13
2018 Scientific and Professional 22 48 17 13 0 0 0 70 13 23
2018 Administration and Foreign Services 39 47 6 6 1 0 1 87 7 173
2017 Executive 55 38 0 7 0 0 0 93 7 14
2017 Scientific and Professional 40 44 9 7 0 0 0 84 7 32
2017 Administration and Foreign Services 43 34 11 7 4 1 0 77 11 204
2017 Administrative Support 22 49 22 7 0 0 0 71 7 14
2014 Scientific and Professional 24 52 14 7 3 0 0 76 10 29
2014 Administration and Foreign Services 39 44 9 7 2 0 0 82 9 184
2014 Administrative Support 39 44 17 0 0 0 0 83 0 18
2014 Other 39 39 0 16 0 0 6 83 17 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 8 0 0 0 0 92 0 13
2018 Scientific and Professional 26 48 13 13 0 0 0 74 13 23
2018 Administration and Foreign Services 44 36 11 6 2 0 1 81 8 173
2017 Executive 41 28 21 0 10 0 0 70 10 14
2017 Scientific and Professional 40 33 20 7 0 0 0 74 7 32
2017 Administration and Foreign Services 44 29 13 7 6 1 0 74 13 203
2017 Administrative Support 36 42 15 7 0 0 0 78 7 14
2014 Scientific and Professional 38 41 10 3 6 0 0 80 10 29
2014 Administration and Foreign Services 44 40 6 6 3 0 0 84 9 184
2014 Administrative Support 56 28 0 17 0 0 0 83 17 18
2014 Other 55 16 8 16 0 0 6 75 17 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 23 23 15 0 0 0 62 15 13
2018 Scientific and Professional 22 35 22 9 4 9 0 62 14 23
2018 Administration and Foreign Services 12 41 22 7 7 10 0 60 16 173
2017 Executive 41 42 7 0 10 0 0 83 10 14
2017 Scientific and Professional 36 41 3 10 0 10 0 86 11 32
2017 Administration and Foreign Services 18 43 18 9 6 6 0 65 16 204
2017 Administrative Support 29 22 35 0 0 15 0 60 0 14
2014 Scientific and Professional 28 45 17 6 0 3 0 75 7 29
2014 Administration and Foreign Services 15 50 17 8 4 6 0 70 12 184
2014 Administrative Support 35 29 18 12 0 6 0 69 13 17
2014 Other 22 55 8 0 0 16 0 91 0 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 38 15 8 0 0 0 77 8 13
2018 Scientific and Professional 26 26 30 9 9 0 0 52 17 23
2018 Administration and Foreign Services 10 44 26 11 8 2 0 55 20 173
2017 Executive 41 45 0 7 0 7 0 93 7 14
2017 Scientific and Professional 24 48 19 6 0 3 0 74 6 32
2017 Administration and Foreign Services 18 42 21 11 7 1 0 61 18 203
2017 Administrative Support 29 27 36 0 0 7 0 61 0 14
2014 Scientific and Professional 24 34 28 10 0 3 0 61 10 29
2014 Administration and Foreign Services 13 43 26 11 7 1 0 56 18 184
2014 Administrative Support 39 11 39 6 6 0 0 50 11 18
2014 Other 22 16 31 23 0 8 0 41 25 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 38 15 8 0 0 0 77 8 13
2018 Scientific and Professional 23 18 45 5 9 0 0 41 14 22
2018 Administration and Foreign Services 9 27 39 14 7 4 0 37 22 173
2017 Executive 34 35 7 23 0 0 0 70 23 14
2017 Scientific and Professional 15 37 22 19 3 3 0 54 23 32
2017 Administration and Foreign Services 10 38 29 13 5 5 0 51 19 202
2017 Administrative Support 15 22 20 15 0 29 0 51 21 14
2014 Scientific and Professional 14 24 45 13 0 3 0 40 14 29
2014 Administration and Foreign Services 9 40 27 15 4 5 0 51 20 184
2014 Administrative Support 29 24 24 18 0 0 6 56 19 17
2014 Other 8 14 31 31 0 16 0 26 37 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 23 23 15 0 0 0 62 15 13
2018 Scientific and Professional 17 30 26 22 4 0 0 48 26 23
2018 Administration and Foreign Services 9 40 29 13 8 1 0 49 21 172
2017 Executive 51 35 14 0 0 0 0 86 0 14
2017 Scientific and Professional 21 47 19 10 0 3 0 71 10 32
2017 Administration and Foreign Services 18 40 25 10 5 2 0 60 15 203
2017 Administrative Support 15 44 27 0 7 7 0 63 8 14
2014 Scientific and Professional 10 52 17 13 3 3 0 64 18 29
2014 Administration and Foreign Services 11 54 21 12 3 0 0 65 14 184
2014 Administrative Support 33 28 17 17 0 6 0 65 18 18
2014 Other 16 23 38 23 0 0 0 39 23 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 46 15 0 0 0 0 85 0 13
2018 Scientific and Professional 32 45 18 5 0 0 0 77 5 22
2018 Administration and Foreign Services 24 34 29 11 2 0 0 58 14 171
2017 Executive 21 44 28 0 7 0 0 65 7 14
2017 Scientific and Professional 19 42 23 13 3 0 0 62 16 32
2017 Administration and Foreign Services 25 37 16 16 6 0 0 62 22 204
2017 Administrative Support 22 49 22 0 7 0 0 71 7 14
2014 Scientific and Professional 38 41 17 0 3 0 0 80 3 29
2014 Administration and Foreign Services 16 40 25 11 9 0 0 56 19 183
2014 Administrative Support 22 17 17 17 17 0 11 44 38 18
2014 Other 30 47 0 23 0 0 0 77 23 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 54 8 0 0 0 0 92 0 13
2018 Scientific and Professional 13 39 26 22 0 0 0 52 22 23
2018 Administration and Foreign Services 20 55 16 8 1 0 0 75 9 172
2017 Executive 44 42 14 0 0 0 0 86 0 14
2017 Scientific and Professional 16 39 32 10 3 0 0 56 13 32
2017 Administration and Foreign Services 28 44 12 13 3 0 0 72 16 204
2017 Administrative Support 15 35 36 15 0 0 0 49 15 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 38 15 0 0 8 0 83 0 13
2018 Scientific and Professional 9 32 27 5 5 14 9 53 12 22
2018 Administration and Foreign Services 11 28 17 12 7 17 7 52 25 173
2017 Executive 28 38 28 0 0 7 0 70 0 14
2017 Scientific and Professional 3 31 16 7 12 22 9 50 27 32
2017 Administration and Foreign Services 13 20 22 14 8 16 8 44 28 204
2017 Administrative Support 7 27 22 0 7 36 0 54 11 14
2014 Scientific and Professional 7 21 27 17 10 17 0 34 33 29
2014 Administration and Foreign Services 10 29 16 16 5 17 6 52 28 184
2014 Administrative Support 17 11 28 17 11 6 11 33 33 18
2014 Other 14 16 23 0 16 23 8 43 23 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 8 0 0 0 0 92 0 13
2018 Scientific and Professional 30 48 13 9 0 0 0 78 9 23
2018 Administration and Foreign Services 33 46 14 5 1 0 1 79 6 173
2017 Executive 28 42 7 14 10 0 0 70 23 14
2017 Scientific and Professional 28 46 20 6 0 0 0 74 6 32
2017 Administration and Foreign Services 39 37 12 7 6 0 0 76 12 204
2017 Administrative Support 15 71 15 0 0 0 0 85 0 14
2014 Scientific and Professional 28 38 24 7 3 0 0 66 10 29
2014 Administration and Foreign Services 33 51 11 2 3 0 0 84 5 184
2014 Administrative Support 39 33 6 11 6 0 6 76 18 18
2014 Other 39 23 8 8 8 0 14 73 18 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 42 0 8 0 8 0 91 9 12
2018 Administration and Foreign Services 13 40 12 11 4 2 18 66 19 48
2017 Executive 34 28 28 10 0 0 0 62 10 14
2017 Administration and Foreign Services 10 47 15 5 3 4 15 70 11 59
2014 Administration and Foreign Services 20 45 15 10 0 4 5 72 11 40

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 62 0 8 0 0 0 92 8 13
2018 Scientific and Professional 17 35 22 26 0 0 0 52 26 23
2018 Administration and Foreign Services 22 56 13 8 1 0 0 79 9 173
2017 Executive 44 28 21 7 0 0 0 72 7 14
2017 Scientific and Professional 30 44 19 3 3 0 0 75 6 32
2017 Administration and Foreign Services 27 51 11 7 4 0 0 77 12 204
2017 Administrative Support 22 56 7 15 0 0 0 78 15 14
2014 Scientific and Professional 21 62 10 3 3 0 0 83 6 29
2014 Administration and Foreign Services 32 41 16 9 0 0 1 74 10 184
2014 Administrative Support 39 33 11 11 0 0 6 76 12 18
2014 Other 38 23 23 16 0 0 0 61 16 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 8 0 0 0 0 92 0 13
2018 Scientific and Professional 43 43 13 0 0 0 0 87 0 23
2018 Administration and Foreign Services 26 51 14 7 1 0 0 77 8 170
2017 Executive 44 49 7 0 0 0 0 93 0 14
2017 Scientific and Professional 27 53 16 4 0 0 0 80 4 32
2017 Administration and Foreign Services 38 43 12 5 2 0 0 82 6 204
2017 Administrative Support 39 37 8 0 16 0 0 76 16 13
2014 Scientific and Professional 41 48 3 7 0 0 0 90 7 29
2014 Administration and Foreign Services 26 52 14 6 2 0 1 78 8 184
2014 Administrative Support 44 44 6 0 6 0 0 89 6 18
2014 Other 14 47 23 16 0 0 0 61 16 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 46 15 0 0 0 0 85 0 13
2018 Scientific and Professional 43 48 4 4 0 0 0 91 4 23
2018 Administration and Foreign Services 33 48 12 5 1 0 0 82 6 171
2017 Executive 58 42 0 0 0 0 0 100 0 14
2017 Scientific and Professional 33 47 16 4 0 0 0 80 4 32
2017 Administration and Foreign Services 41 45 7 4 2 0 0 86 6 204
2017 Administrative Support 55 8 6 16 16 0 0 63 31 13
2014 Scientific and Professional 42 48 3 7 0 0 0 90 7 29
2014 Administration and Foreign Services 33 48 12 5 2 0 0 81 7 183
2014 Administrative Support 50 33 6 6 6 0 0 83 11 18
2014 Other 14 31 16 16 16 8 0 49 34 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 38 15 8 0 0 0 77 8 13
2018 Scientific and Professional 9 45 23 14 9 0 0 55 23 22
2018 Administration and Foreign Services 15 46 23 10 5 1 0 61 15 173
2017 Executive 37 42 7 14 0 0 0 79 14 14
2017 Scientific and Professional 19 42 20 16 3 0 0 62 19 32
2017 Administration and Foreign Services 26 47 18 6 3 0 0 73 9 204
2017 Administrative Support 36 42 7 7 7 0 0 78 15 14
2014 Scientific and Professional 21 49 17 6 3 3 0 72 10 29
2014 Administration and Foreign Services 27 38 16 16 2 1 1 66 18 184
2014 Administrative Support 33 39 17 11 0 0 0 72 11 18
2014 Other 23 14 16 16 0 23 8 55 23 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 8 31 15 8 0 0 46 23 13
2018 Scientific and Professional 13 26 26 30 4 0 0 39 35 23
2018 Administration and Foreign Services 7 25 28 21 15 2 2 34 37 173
2017 Executive 21 42 14 23 0 0 0 63 23 14
2017 Scientific and Professional 7 31 23 27 6 6 0 40 35 32
2017 Administration and Foreign Services 13 28 17 20 16 3 3 44 38 204
2017 Administrative Support 7 22 20 29 15 7 0 31 47 14
2014 Scientific and Professional 10 31 24 24 7 3 0 43 32 29
2014 Administration and Foreign Services 7 23 28 25 11 2 2 32 39 184
2014 Administrative Support 28 17 6 28 11 0 11 50 44 18
2014 Other 16 0 0 16 47 0 22 20 80 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 8 0 0 0 0 92 0 13
2018 Scientific and Professional 35 48 9 9 0 0 0 83 9 23
2018 Administration and Foreign Services 22 38 22 16 2 0 0 60 18 171
2017 Executive 41 59 0 0 0 0 0 100 0 14
2017 Scientific and Professional 25 41 25 9 0 0 0 66 9 32
2017 Administration and Foreign Services 24 38 18 14 6 0 0 61 20 202
2017 Administrative Support 15 36 27 22 0 0 0 51 22 14
2014 Scientific and Professional 24 52 20 0 3 0 0 77 3 29
2014 Administration and Foreign Services 17 43 20 13 6 0 1 61 19 183
2014 Administrative Support 28 28 6 17 17 6 0 59 35 18
2014 Other 14 47 8 23 8 0 0 61 31 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 8 0 0 0 0 92 0 13
2018 Scientific and Professional 35 43 9 9 4 0 0 78 13 23
2018 Administration and Foreign Services 24 41 16 16 2 0 0 65 18 170
2017 Executive 51 28 21 0 0 0 0 79 0 14
2017 Scientific and Professional 16 54 21 3 6 0 0 70 9 32
2017 Administration and Foreign Services 26 40 16 11 7 0 0 67 18 202
2017 Administrative Support 22 42 22 15 0 0 0 64 15 14
2014 Scientific and Professional 28 45 17 7 3 0 0 73 10 29
2014 Administration and Foreign Services 24 33 18 19 7 0 0 57 25 184
2014 Administrative Support 33 33 17 11 6 0 0 67 17 18
2014 Other 14 39 31 8 8 0 0 53 16 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 62 8 0 0 0 0 92 0 13
2018 Scientific and Professional 30 39 13 17 0 0 0 70 17 23
2018 Administration and Foreign Services 17 46 25 11 1 0 0 63 12 172
2017 Executive 37 34 21 7 0 0 0 72 7 14
2017 Scientific and Professional 7 68 16 3 6 0 0 75 9 32
2017 Administration and Foreign Services 27 43 18 10 2 0 0 70 12 201
2017 Administrative Support 29 49 22 0 0 0 0 78 0 14
2014 Scientific and Professional 31 31 35 0 3 0 0 62 3 29
2014 Administration and Foreign Services 22 45 20 9 4 0 0 67 13 184
2014 Administrative Support 39 22 28 11 0 0 0 61 11 18
2014 Other 30 47 0 0 8 0 16 91 9 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 38 15 0 0 0 0 85 0 13
2018 Scientific and Professional 22 43 35 0 0 0 0 65 0 23
2018 Administration and Foreign Services 11 42 31 9 2 6 0 56 11 172
2017 Executive 37 48 15 0 0 0 0 85 0 14
2017 Scientific and Professional 9 59 20 12 0 0 0 68 12 32
2017 Administration and Foreign Services 18 35 28 11 7 2 0 54 18 204
2017 Administrative Support 0 36 35 15 0 15 0 43 17 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 62 8 0 8 0 0 85 8 13
2018 Scientific and Professional 43 35 9 13 0 0 0 78 13 23
2018 Administration and Foreign Services 34 46 12 5 2 0 1 81 8 171
2017 Executive 7 42 21 17 14 0 0 49 30 14
2017 Scientific and Professional 30 50 14 6 0 0 0 80 6 32
2017 Administration and Foreign Services 32 37 16 10 3 0 1 70 14 204
2017 Administrative Support 47 37 8 8 0 0 0 84 8 13
2014 Scientific and Professional 45 37 17 0 0 0 0 83 0 29
2014 Administration and Foreign Services 25 38 19 11 3 1 2 65 15 184
2014 Administrative Support 39 33 11 11 0 0 6 76 12 18
2014 Other 38 55 0 0 0 0 8 100 0 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 15 15 15 15 0 0 54 31 13
2018 Scientific and Professional 39 39 9 13 0 0 0 78 13 23
2018 Administration and Foreign Services 35 35 23 4 2 0 0 70 6 173
2017 Executive 0 21 28 28 23 0 0 21 51 14
2017 Scientific and Professional 30 48 13 6 3 0 0 78 9 32
2017 Administration and Foreign Services 37 38 14 7 3 0 0 75 11 204
2017 Administrative Support 35 51 7 7 0 0 0 85 7 14
2014 Scientific and Professional 31 31 24 14 0 0 0 62 14 29
2014 Administration and Foreign Services 34 38 18 7 3 0 0 73 10 184
2014 Administrative Support 50 28 6 17 0 0 0 78 17 18
2014 Other 55 23 16 0 0 0 6 83 0 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 31 62 8 13
2018 Scientific and Professional 30 39 30 23
2018 Administration and Foreign Services 25 43 32 172
2017 Executive 30 35 34 14
2017 Scientific and Professional 34 19 47 32
2017 Administration and Foreign Services 27 48 25 204
2017 Administrative Support 35 36 29 14
2014 Scientific and Professional 31 17 52 29
2014 Administration and Foreign Services 23 44 33 184
2014 Administrative Support 22 56 22 18
2014 Other 47 0 53 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Administration and Foreign Services 12 22 55 5 0 7 43
2017 Scientific and Professional 9 9 56 9 0 18 11
2017 Administration and Foreign Services 20 13 47 5 7 7 53
2014 Administration and Foreign Services 12 19 38 9 9999 23 43
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 23 15 0 0 0 0 85 0 13
2018 Scientific and Professional 23 45 23 9 0 0 0 68 9 22
2018 Administration and Foreign Services 34 53 8 3 1 1 0 88 4 172
2017 Executive 72 21 7 0 0 0 0 93 0 14
2017 Scientific and Professional 24 44 29 3 0 0 0 68 3 32
2017 Administration and Foreign Services 36 46 11 3 4 0 0 82 7 203
2017 Administrative Support 36 49 15 0 0 0 0 85 0 14
2014 Scientific and Professional 52 34 10 0 3 0 0 87 3 29
2014 Administration and Foreign Services 31 50 14 4 2 1 0 81 5 182
2014 Administrative Support 33 39 6 6 11 6 0 76 18 18
2014 Other 30 23 23 16 8 0 0 53 23 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 38 8 15 0 0 0 77 15 13
2018 Scientific and Professional 30 30 17 17 4 0 0 61 22 23
2018 Administration and Foreign Services 12 53 23 8 4 0 0 66 12 172
2017 Executive 37 56 7 0 0 0 0 93 0 14
2017 Scientific and Professional 24 50 14 12 0 0 0 74 12 32
2017 Administration and Foreign Services 26 51 14 5 3 0 0 77 9 204
2017 Administrative Support 36 51 13 0 0 0 0 87 0 14
2014 Scientific and Professional 28 59 7 6 0 0 0 87 6 29
2014 Administration and Foreign Services 27 51 14 7 1 0 0 78 8 184
2014 Administrative Support 22 56 17 6 0 0 0 78 6 18
2014 Other 16 38 39 0 0 8 0 58 0 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 31 31 15 15 0 0 31 38 13
2018 Scientific and Professional 4 52 39 0 4 0 0 4 57 23
2018 Administration and Foreign Services 13 39 38 9 1 1 0 9 52 173
2017 Executive 14 28 51 7 0 0 0 7 42 14
2017 Scientific and Professional 9 41 41 6 0 0 3 6 52 32
2017 Administration and Foreign Services 6 33 40 13 7 0 1 20 40 204
2017 Administrative Support 7 15 71 7 0 0 0 7 22 14
2014 Scientific and Professional 6 17 42 31 3 0 0 35 23 29
2014 Administration and Foreign Services 12 40 34 11 2 0 1 13 52 184
2014 Administrative Support 22 28 22 11 11 0 6 24 53 18
2014 Other 16 14 23 31 8 8 0 42 32 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 8 54 15 23 0 0 38 8 13
2018 Scientific and Professional 4 30 30 30 4 0 0 35 35 23
2018 Administration and Foreign Services 12 23 40 18 5 2 1 23 36 173
2017 Executive 0 14 45 28 7 0 7 37 15 14
2017 Scientific and Professional 3 20 51 17 6 0 3 24 24 31
2017 Administration and Foreign Services 9 22 29 26 11 2 2 38 32 204
2017 Administrative Support 0 36 29 20 15 0 0 35 36 14
2014 Scientific and Professional 20 31 21 14 14 0 0 28 51 29
2014 Administration and Foreign Services 9 30 39 17 4 0 2 21 39 184
2014 Administrative Support 24 12 35 6 18 0 6 25 38 17
2014 Other 16 8 38 8 16 16 0 28 28 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 38 8 31 15 0 0 46 46 13
2018 Scientific and Professional 13 35 43 0 9 0 0 9 48 23
2018 Administration and Foreign Services 38 28 21 11 3 0 1 14 66 173
2017 Executive 14 21 51 14 0 0 0 14 35 14
2017 Scientific and Professional 28 35 24 9 0 0 3 9 66 32
2017 Administration and Foreign Services 37 28 24 4 4 1 1 9 66 204
2017 Administrative Support 15 49 22 15 0 0 0 15 64 14
2014 Scientific and Professional 17 38 17 24 3 0 0 28 55 29
2014 Administration and Foreign Services 39 33 20 5 2 0 2 7 73 184
2014 Administrative Support 50 11 22 6 11 0 0 17 61 18
2014 Other 31 45 8 0 0 8 8 0 91 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 23 54 15 8 0 0 23 23 13
2018 Scientific and Professional 13 35 48 4 0 0 0 4 48 23
2018 Administration and Foreign Services 12 32 41 13 2 0 0 15 44 172
2017 Executive 17 14 48 21 0 0 0 21 30 14
2017 Scientific and Professional 24 34 36 3 0 0 3 3 60 32
2017 Administration and Foreign Services 11 29 36 18 4 1 1 22 41 204
2017 Administrative Support 7 29 27 36 0 0 0 36 36 14
2014 Scientific and Professional 6 28 34 31 0 0 0 31 34 29
2014 Administration and Foreign Services 8 26 44 18 3 1 0 22 35 184
2014 Administrative Support 28 11 11 33 17 0 0 50 39 18
2014 Other 0 16 31 30 8 16 0 45 18 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 15 46 15 15 0 0 31 23 13
2018 Scientific and Professional 13 26 57 4 0 0 0 4 39 23
2018 Administration and Foreign Services 22 40 23 10 3 0 1 14 63 173
2017 Executive 30 34 21 7 7 0 0 14 65 14
2017 Scientific and Professional 21 31 32 10 0 0 6 11 55 32
2017 Administration and Foreign Services 21 26 29 15 6 1 1 22 48 201
2017 Administrative Support 7 15 35 22 15 0 7 39 24 14
2014 Scientific and Professional 27 17 38 14 3 0 0 17 44 29
2014 Administration and Foreign Services 27 36 27 3 5 0 1 9 64 184
2014 Administrative Support 50 0 22 6 17 6 0 24 53 18
2014 Other 8 22 31 23 8 8 0 34 32 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 15 31 31 23 0 0 54 15 13
2018 Scientific and Professional 4 26 22 39 4 4 0 45 32 23
2018 Administration and Foreign Services 15 26 26 22 7 1 2 31 42 173
2017 Executive 0 37 0 34 28 0 0 63 37 14
2017 Scientific and Professional 22 19 35 21 0 0 3 22 42 32
2017 Administration and Foreign Services 11 22 19 27 15 3 4 44 35 204
2017 Administrative Support 7 22 29 20 22 0 0 42 29 14
2014 Scientific and Professional 21 35 27 10 3 0 3 14 57 29
2014 Administration and Foreign Services 8 24 30 20 13 2 3 35 34 183
2014 Administrative Support 22 22 17 22 17 0 0 39 44 18
2014 Other 25 32 0 17 8 17 0 31 69 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 31 38 0 15 0 0 15 46 13
2018 Scientific and Professional 9 17 48 13 9 4 0 23 27 23
2018 Administration and Foreign Services 21 32 33 8 3 2 2 11 55 173
2017 Executive 14 15 51 14 7 0 0 21 28 14
2017 Scientific and Professional 6 30 39 16 0 3 6 18 39 32
2017 Administration and Foreign Services 18 31 35 8 5 3 1 13 51 203
2017 Administrative Support 7 29 35 15 7 0 7 24 39 14
2014 Scientific and Professional 10 31 28 24 3 0 3 29 43 29
2014 Administration and Foreign Services 19 34 36 8 2 1 1 10 54 184
2014 Administrative Support 22 17 39 6 11 0 6 18 41 18
2014 Other 23 8 14 16 8 31 0 34 45 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 23 8 0 0 0 0 92 0 13
2018 Scientific and Professional 57 39 0 4 0 0 0 96 4 23
2018 Administration and Foreign Services 46 40 8 5 2 0 0 85 6 172
2017 Executive 65 28 0 7 0 0 0 93 7 14
2017 Scientific and Professional 42 47 7 4 0 0 0 90 4 32
2017 Administration and Foreign Services 47 32 10 6 4 1 0 79 11 204
2017 Administrative Support 44 35 0 15 7 0 0 78 22 14
2014 Scientific and Professional 45 41 10 0 3 0 0 87 3 29
2014 Administration and Foreign Services 49 34 9 5 3 0 0 83 8 184
2014 Administrative Support 39 28 22 6 6 0 0 67 11 18
2014 Other 45 23 16 8 0 8 0 75 8 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 77 15 8 0 0 0 0 92 0 13
2018 Scientific and Professional 70 30 0 0 0 0 0 100 0 23
2018 Administration and Foreign Services 44 45 4 6 1 0 0 89 7 173
2017 Executive 55 28 0 17 0 0 0 83 17 14
2017 Scientific and Professional 46 47 7 0 0 0 0 93 0 32
2017 Administration and Foreign Services 45 41 9 5 1 0 0 86 6 204
2017 Administrative Support 44 42 7 7 0 0 0 85 7 14
2014 Scientific and Professional 45 52 0 3 0 0 0 97 3 29
2014 Administration and Foreign Services 45 42 8 4 2 0 0 86 6 184
2014 Administrative Support 28 56 11 6 0 0 0 83 6 18
2014 Other 45 47 8 0 0 0 0 92 0 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 23 8 0 0 0 0 92 0 13
2018 Scientific and Professional 48 43 9 0 0 0 0 91 0 23
2018 Administration and Foreign Services 31 51 13 4 0 1 0 82 4 173

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 46 0 0 0 8 0 100 0 13
2018 Scientific and Professional 26 48 13 4 0 9 0 81 5 23
2018 Administration and Foreign Services 25 54 15 2 2 2 0 81 4 173
2017 Executive 37 56 0 7 0 0 0 93 7 14
2017 Scientific and Professional 27 50 17 0 0 6 0 82 0 32
2017 Administration and Foreign Services 32 47 13 4 2 2 0 81 6 203
2017 Administrative Support 36 35 29 0 0 0 0 71 0 14
2014 Scientific and Professional 35 44 3 7 0 10 0 88 8 29
2014 Administration and Foreign Services 33 48 14 2 0 2 0 83 3 184
2014 Administrative Support 39 44 17 0 0 0 0 83 0 18
2014 Other 38 47 0 8 8 0 0 84 16 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 38 0 8 0 8 0 92 8 13
2018 Scientific and Professional 27 59 9 5 0 0 0 86 5 22
2018 Administration and Foreign Services 24 54 13 5 2 2 0 80 7 173
2017 Executive 44 49 7 0 0 0 0 93 0 14
2017 Scientific and Professional 18 59 11 6 0 6 0 82 6 32
2017 Administration and Foreign Services 29 54 10 5 1 1 0 84 6 204
2017 Administrative Support 29 64 0 7 0 0 0 93 7 14
2014 Scientific and Professional 38 38 14 3 0 7 0 82 3 29
2014 Administration and Foreign Services 28 49 14 5 1 3 0 79 6 184
2014 Administrative Support 39 50 6 6 0 0 0 89 6 18
2014 Other 38 39 8 0 0 16 0 91 0 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 38 15 0 0 0 0 85 0 13
2018 Scientific and Professional 52 35 13 0 0 0 0 87 0 23
2018 Administration and Foreign Services 30 59 8 2 2 0 0 89 4 172
2017 Executive 48 35 7 0 10 0 0 83 10 14
2017 Scientific and Professional 45 51 4 0 0 0 0 96 0 31
2017 Administration and Foreign Services 36 46 10 5 2 0 0 82 7 204
2017 Administrative Support 22 49 22 7 0 0 0 71 7 14
2014 Scientific and Professional 42 41 7 7 3 0 0 83 10 29
2014 Administration and Foreign Services 32 55 8 2 3 0 0 87 5 184
2014 Administrative Support 39 44 11 6 0 0 0 83 6 18
2014 Other 38 55 0 8 0 0 0 92 8 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 31 23 0 0 0 0 77 0 13
2018 Scientific and Professional 39 39 9 0 4 4 4 86 5 23
2018 Administration and Foreign Services 12 47 17 10 5 6 4 65 16 172
2017 Executive 34 52 14 0 0 0 0 86 0 14
2017 Scientific and Professional 21 34 16 12 0 10 6 66 14 32
2017 Administration and Foreign Services 33 26 14 11 8 4 3 64 21 204
2017 Administrative Support 15 56 15 7 7 0 0 71 15 14
2014 Scientific and Professional 31 28 20 0 6 7 7 69 8 29
2014 Administration and Foreign Services 26 33 17 8 7 4 5 66 16 184
2014 Administrative Support 33 17 17 17 11 0 6 53 29 18
2014 Other 38 8 8 16 8 0 23 59 31 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 38 0 15 0 8 0 83 17 13
2018 Scientific and Professional 41 18 14 18 5 5 0 62 24 22
2018 Administration and Foreign Services 21 49 11 12 5 1 1 72 17 173
2017 Executive 58 21 14 7 0 0 0 79 7 14
2017 Scientific and Professional 27 41 19 7 0 6 0 73 7 32
2017 Administration and Foreign Services 34 40 9 15 1 1 0 74 16 204
2017 Administrative Support 22 58 13 0 0 7 0 86 0 14
2014 Scientific and Professional 35 41 14 3 6 0 0 76 10 29
2014 Administration and Foreign Services 30 45 9 10 4 2 0 77 14 184
2014 Administrative Support 17 44 11 17 0 11 0 69 19 18
2014 Other 22 23 16 16 16 8 0 49 34 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 25 25 17 0 0 0 58 17 12
2018 Scientific and Professional 32 27 27 9 5 0 0 59 14 22
2018 Administration and Foreign Services 17 46 23 10 2 2 0 64 12 171

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 8 15 15 0 8 15 60 20 13
2018 Scientific and Professional 22 22 22 17 4 13 0 50 25 23
2018 Administration and Foreign Services 7 26 26 17 12 9 2 38 33 173
2017 Executive 21 14 28 0 0 0 37 55 0 14
2017 Scientific and Professional 12 18 27 12 13 18 0 37 30 32
2017 Administration and Foreign Services 11 26 21 15 13 9 5 42 34 204
2017 Administrative Support 7 22 42 0 15 7 7 34 17 14
2014 Scientific and Professional 17 17 14 21 6 20 3 46 36 29
2014 Administration and Foreign Services 5 26 19 19 16 12 2 37 41 184
2014 Administrative Support 11 22 17 11 11 17 11 46 31 18
2014 Other 8 23 0 8 16 31 14 57 43 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administration and Foreign Services 5 95 172

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 15 8 0 0 38 0 88 0 13
2018 Scientific and Professional 9 0 14 5 0 59 14 33 17 22
2018 Administration and Foreign Services 10 18 20 6 3 35 8 49 16 172
2017 Executive 28 42 17 0 0 14 0 81 0 14
2017 Scientific and Professional 12 20 15 7 0 34 12 59 13 32
2017 Administration and Foreign Services 12 17 17 6 5 33 10 50 20 203
2017 Administrative Support 7 42 15 0 15 22 0 63 19 14
2014 Scientific and Professional 14 14 14 0 3 38 17 62 7 29
2014 Administration and Foreign Services 6 15 17 6 4 38 13 44 21 184
2014 Administrative Support 22 11 28 6 0 28 6 50 8 18
2014 Other 8 0 14 8 8 39 23 21 41 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 31 31 0 0 0 0 69 0 13
2018 Scientific and Professional 18 41 14 14 0 9 5 68 16 22
2018 Administration and Foreign Services 17 47 16 5 2 12 1 73 8 172
2017 Executive 48 35 0 10 0 7 0 90 10 14
2017 Scientific and Professional 37 25 16 10 0 12 0 71 11 32
2017 Administration and Foreign Services 23 47 15 7 3 5 0 74 11 203
2017 Administrative Support 15 56 22 7 0 0 0 71 7 14
2014 Scientific and Professional 29 22 22 4 3 22 0 64 8 28
2014 Administration and Foreign Services 12 38 21 5 2 20 2 65 9 184
2014 Administrative Support 28 28 28 0 6 11 0 63 6 18
2014 Other 22 16 23 8 8 23 0 49 20 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 0 100 13
2018 Scientific and Professional 0 100 23
2018 Administration and Foreign Services 5 95 172

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 15 8 0 0 38 0 88 0 13
2018 Scientific and Professional 4 4 13 0 4 57 17 33 17 23
2018 Administration and Foreign Services 9 19 21 3 3 39 6 51 11 172
2017 Executive 28 35 7 0 10 21 0 79 12 14
2017 Scientific and Professional 9 22 13 3 0 37 15 66 6 32
2017 Administration and Foreign Services 11 19 16 4 2 38 11 58 11 204
2017 Administrative Support 15 35 22 0 15 15 0 57 17 14
2014 Scientific and Professional 17 10 14 3 0 44 10 62 8 29
2014 Administration and Foreign Services 8 15 17 3 0 46 11 53 7 184
2014 Administrative Support 11 17 11 6 0 22 33 63 13 18
2014 Other 14 0 16 0 0 55 16 48 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 31 23 8 0 0 0 69 8 13
2018 Scientific and Professional 17 26 22 13 0 17 4 56 17 23
2018 Administration and Foreign Services 16 47 18 5 2 11 1 71 8 172
2017 Executive 41 35 17 0 0 7 0 82 0 14
2017 Scientific and Professional 18 37 26 3 0 15 0 65 4 32
2017 Administration and Foreign Services 22 43 18 3 2 10 2 73 6 201
2017 Administrative Support 22 42 22 7 0 7 0 69 8 14
2014 Scientific and Professional 28 20 17 3 0 31 0 70 5 29
2014 Administration and Foreign Services 15 36 21 3 0 22 3 67 4 183
2014 Administrative Support 17 39 17 0 0 11 17 77 0 18
2014 Other 22 16 23 0 0 39 0 62 0 13
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 31 8 0 0 8 0 92 0 13
2018 Scientific and Professional 43 48 4 4 0 0 0 91 4 23
2018 Administration and Foreign Services 50 33 10 5 2 0 1 83 7 173
2017 Executive 48 21 21 0 10 0 0 69 10 14
2017 Scientific and Professional 56 25 11 6 3 0 0 80 9 32
2017 Administration and Foreign Services 45 29 11 6 8 1 0 75 14 204
2017 Administrative Support 36 42 15 0 0 7 0 84 0 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 23 31 8 0 0 0 62 8 13
2018 Scientific and Professional 17 35 30 13 0 4 0 55 14 23
2018 Administration and Foreign Services 13 55 24 5 1 2 0 69 7 173
2017 Executive 21 66 14 0 0 0 0 86 0 14
2017 Scientific and Professional 25 48 18 3 3 3 0 75 6 32
2017 Administration and Foreign Services 17 48 24 6 2 1 0 67 8 204
2017 Administrative Support 15 56 22 0 7 0 0 71 7 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 38 15 15 0 0 0 69 15 13
2018 Scientific and Professional 17 52 26 0 4 0 0 70 4 23
2018 Administration and Foreign Services 15 47 20 14 4 1 0 63 17 172
2017 Executive 14 72 7 7 0 0 0 86 7 14
2017 Scientific and Professional 10 22 38 24 3 3 0 33 28 32
2017 Administration and Foreign Services 13 47 16 14 7 3 0 62 22 203
2017 Administrative Support 15 56 0 29 0 0 0 71 29 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 62 15 0 8 0 0 77 8 13
2018 Scientific and Professional 26 39 17 9 4 0 4 68 14 23
2018 Administration and Foreign Services 38 29 14 10 6 1 2 69 16 172
2017 Executive 48 31 7 14 0 0 0 79 14 14
2017 Scientific and Professional 18 24 28 10 13 0 6 45 25 32
2017 Administration and Foreign Services 44 22 16 7 7 0 4 69 14 203
2017 Administrative Support 29 15 29 15 5 0 7 47 22 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 15 46 23 0 0 0 31 23 13
2018 Scientific and Professional 0 22 43 26 9 0 0 22 35 23
2018 Administration and Foreign Services 11 20 38 19 12 0 0 31 30 172
2017 Executive 0 14 35 23 28 0 0 14 51 14
2017 Scientific and Professional 3 36 27 22 12 0 0 39 34 32
2017 Administration and Foreign Services 12 27 33 18 10 0 0 39 28 204
2017 Administrative Support 22 29 42 7 0 0 0 51 7 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 23 38 23 0 0 0 38 23 13
2018 Scientific and Professional 9 9 22 43 17 0 0 17 61 23
2018 Administration and Foreign Services 9 19 39 24 9 0 0 28 33 172
2017 Executive 14 14 45 14 14 0 0 28 28 14
2017 Scientific and Professional 0 32 16 43 9 0 0 32 52 32
2017 Administration and Foreign Services 13 26 31 20 10 0 0 39 30 203
2017 Administrative Support 22 44 35 0 0 0 0 65 0 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 23 31 15 8 0 0 46 23 13
2018 Scientific and Professional 0 32 32 18 9 5 5 35 30 22
2018 Administration and Foreign Services 11 18 29 26 15 0 1 29 42 171
2017 Executive 7 34 21 23 14 0 0 41 37 14
2017 Scientific and Professional 7 21 31 23 19 0 0 28 41 31
2017 Administration and Foreign Services 19 20 28 21 12 0 0 39 33 203
2017 Administrative Support 36 35 22 7 0 0 0 71 7 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 23 38 8 8 0 0 46 15 13
2018 Scientific and Professional 17 39 26 9 9 0 0 57 17 23
2018 Administration and Foreign Services 33 31 23 7 4 1 1 65 11 172
2017 Executive 0 14 35 30 14 0 7 15 47 14
2017 Scientific and Professional 36 18 24 13 9 0 0 54 22 32
2017 Administration and Foreign Services 39 24 20 8 3 0 6 67 12 200
2017 Administrative Support 42 29 22 7 0 0 0 71 7 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 23 46 8 0 0 0 46 8 13
2018 Scientific and Professional 17 35 35 9 4 0 0 52 13 23
2018 Administration and Foreign Services 27 28 23 14 7 1 0 55 21 169
2017 Executive 7 34 15 21 23 0 0 41 44 14
2017 Scientific and Professional 15 25 32 21 7 0 0 40 28 32
2017 Administration and Foreign Services 28 31 22 12 7 0 0 58 19 203
2017 Administrative Support 22 36 15 13 7 0 7 63 22 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 31 23 15 0 0 0 62 15 13
2018 Scientific and Professional 9 57 26 9 0 0 0 65 9 23
2018 Administration and Foreign Services 16 29 37 12 4 1 1 46 16 170
2017 Executive 34 44 15 0 7 0 0 79 7 14
2017 Scientific and Professional 6 48 37 9 0 0 0 54 9 32
2017 Administration and Foreign Services 20 31 30 13 4 0 1 52 18 203
2017 Administrative Support 22 29 35 15 0 0 0 51 15 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 31 46 0 0 0 0 54 0 13
2018 Scientific and Professional 4 22 52 17 4 0 0 26 22 23
2018 Administration and Foreign Services 11 23 35 20 10 0 1 34 30 170
2017 Executive 14 28 45 0 14 0 0 41 14 14
2017 Scientific and Professional 0 34 36 21 6 0 3 35 28 32
2017 Administration and Foreign Services 16 28 26 20 10 0 0 43 31 204
2017 Administrative Support 22 27 51 0 0 0 0 49 0 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 46 23 0 0 0 0 77 0 13
2018 Scientific and Professional 9 17 39 30 4 0 0 26 35 23
2018 Administration and Foreign Services 15 34 27 13 10 0 1 50 24 169
2017 Executive 51 14 21 14 0 0 0 65 14 14
2017 Scientific and Professional 0 38 28 31 3 0 0 38 34 32
2017 Administration and Foreign Services 21 31 20 21 6 0 0 52 27 204
2017 Administrative Support 15 49 15 22 0 0 0 64 22 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 62 23 0 0 0 0 77 0 13
2018 Scientific and Professional 17 39 22 17 4 0 0 57 22 23
2018 Administration and Foreign Services 24 29 23 16 7 1 0 53 24 170
2017 Executive 23 28 42 0 7 0 0 51 7 14
2017 Scientific and Professional 15 44 19 13 6 0 3 61 19 32
2017 Administration and Foreign Services 21 33 23 15 6 1 1 55 22 204
2017 Administrative Support 22 42 15 15 7 0 0 64 22 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 8 15 0 8 0 0 77 8 13
2018 Scientific and Professional 48 22 13 4 13 0 0 70 17 23
2018 Administration and Foreign Services 53 18 15 5 7 0 1 72 13 170
2017 Executive 79 21 0 0 0 0 0 100 0 14
2017 Scientific and Professional 69 16 12 3 0 0 0 85 3 32
2017 Administration and Foreign Services 51 23 14 7 3 0 1 75 10 203
2017 Administrative Support 71 22 0 0 0 0 7 100 0 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 85 15 0 0 0 0 0 100 0 13
2018 Scientific and Professional 78 4 9 0 4 0 4 86 5 23
2018 Administration and Foreign Services 70 15 7 0 3 1 5 89 3 170

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 92 0 0 8 0 0 0 92 8 13
2018 Scientific and Professional 78 13 9 0 0 0 0 91 0 23
2018 Administration and Foreign Services 76 12 5 2 2 0 3 91 4 167
2017 Executive 83 7 0 0 10 0 0 90 10 14
2017 Scientific and Professional 77 4 9 7 0 3 0 84 7 32
2017 Administration and Foreign Services 67 10 5 8 4 1 6 82 13 203
2017 Administrative Support 71 7 7 7 0 0 7 84 8 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 38 15 0 0 0 0 85 0 13
2018 Scientific and Professional 78 13 4 0 4 0 0 91 4 23
2018 Administration and Foreign Services 56 23 12 6 2 0 1 80 8 170
2017 Executive 77 17 0 7 0 0 0 93 7 14
2017 Scientific and Professional 62 13 15 7 0 0 3 77 7 32
2017 Administration and Foreign Services 57 25 5 9 2 0 3 84 11 203
2017 Administrative Support 42 22 36 0 0 0 0 64 0 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 31 0 8 0 0 0 92 8 13
2018 Scientific and Professional 52 30 9 4 4 0 0 83 9 23
2018 Administration and Foreign Services 60 18 10 8 3 0 2 79 11 169
2017 Executive 62 15 7 7 10 0 0 77 17 14
2017 Scientific and Professional 53 21 10 10 3 0 3 77 13 32
2017 Administration and Foreign Services 55 17 7 11 6 1 3 74 18 202
2017 Administrative Support 78 15 7 0 0 0 0 93 0 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 31 8 0 0 0 0 92 0 13
2018 Scientific and Professional 48 17 4 0 0 0 30 94 0 23
2018 Administration and Foreign Services 55 8 9 4 1 1 23 82 6 170
2017 Executive 41 35 10 14 0 0 0 77 14 14
2017 Scientific and Professional 58 0 9 0 0 0 33 86 0 32
2017 Administration and Foreign Services 51 12 4 4 1 0 28 86 8 202
2017 Administrative Support 56 0 0 0 0 0 44 100 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 77 23 0 0 0 0 0 100 0 13
2018 Scientific and Professional 82 5 9 0 0 0 5 90 0 22
2018 Administration and Foreign Services 73 17 5 2 1 0 3 93 2 170
2017 Executive 79 21 0 0 0 0 0 100 0 14
2017 Scientific and Professional 81 6 6 0 0 0 7 94 0 32
2017 Administration and Foreign Services 68 17 7 3 0 0 5 89 4 202
2017 Administrative Support 73 7 5 0 0 0 15 94 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 92 8 0 0 0 0 0 100 0 13
2018 Scientific and Professional 78 9 0 4 0 0 9 95 5 23
2018 Administration and Foreign Services 67 13 8 5 4 0 4 83 9 169
2017 Executive 100 0 0 0 0 0 0 100 0 14
2017 Scientific and Professional 68 6 16 4 3 0 3 76 7 32
2017 Administration and Foreign Services 65 12 9 5 6 0 3 80 11 203
2017 Administrative Support 49 7 0 15 15 0 15 66 34 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 31 0 8 0 0 0 92 8 13
2018 Scientific and Professional 39 35 13 4 0 0 9 81 5 23
2018 Administration and Foreign Services 53 21 17 5 1 0 4 76 6 170
2017 Executive 55 38 0 7 0 0 0 93 7 14
2017 Scientific and Professional 50 21 16 4 0 0 9 78 4 32
2017 Administration and Foreign Services 53 25 12 5 1 0 2 81 7 203
2017 Administrative Support 31 37 24 8 0 0 0 69 8 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 23 46 23 0 0 0 31 23 13
2018 Scientific and Professional 4 35 43 17 0 0 0 39 17 23
2018 Administration and Foreign Services 10 20 51 15 3 0 0 30 19 173
2017 Executive 0 28 48 23 0 0 0 28 23 14
2017 Scientific and Professional 0 37 38 19 6 0 0 37 25 32
2017 Administration and Foreign Services 10 27 39 18 4 1 1 38 22 204
2017 Administrative Support 22 7 56 15 0 0 0 29 15 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 15 31 46 8 0 0 54 15 13
2018 Scientific and Professional 4 13 35 26 22 0 0 48 17 23
2018 Administration and Foreign Services 4 18 41 28 9 0 0 37 22 173
2017 Executive 0 23 41 28 7 0 0 35 23 14
2017 Scientific and Professional 3 25 44 22 6 0 0 28 28 32
2017 Administration and Foreign Services 4 21 37 25 13 0 0 38 25 204
2017 Administrative Support 0 22 49 15 15 0 0 29 22 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 38 23 0 0 0 0 38 62 13
2018 Scientific and Professional 35 22 30 4 9 0 0 35 65 23
2018 Administration and Foreign Services 45 28 16 6 4 0 1 46 54 173
2017 Executive 30 14 35 7 7 7 0 33 67 14
2017 Scientific and Professional 30 22 21 10 14 3 0 31 69 32
2017 Administration and Foreign Services 48 22 14 7 5 3 1 50 50 204
2017 Administrative Support 51 22 15 0 5 0 7 55 45 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 27 15
2018 Administration and Foreign Services 18 92
2017 Scientific and Professional 28 21
2017 Administration and Foreign Services 18 97

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 33 15
2018 Administration and Foreign Services 32 92
2017 Scientific and Professional 48 21
2017 Administration and Foreign Services 31 97

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 53 15
2018 Administration and Foreign Services 17 92
2017 Scientific and Professional 19 21
2017 Administration and Foreign Services 23 97

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 27 15
2018 Administration and Foreign Services 40 92
2017 Scientific and Professional 44 21
2017 Administration and Foreign Services 44 97

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 27 15
2018 Administration and Foreign Services 10 92
2017 Scientific and Professional 10 21
2017 Administration and Foreign Services 7 97

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 40 15
2018 Administration and Foreign Services 25 92

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 13 15
2018 Administration and Foreign Services 30 92
2017 Scientific and Professional 34 21
2017 Administration and Foreign Services 45 97

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Scientific and Professional 7 40 20 0 27 7 15
2018 Administration and Foreign Services 11 64 7 8 1 10 91
2017 Scientific and Professional 5 51 35 5 0 6 21
2017 Administration and Foreign Services 11 66 8 7 6 2 97

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 67 33 15
2018 Administration and Foreign Services 68 32 90

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 8 8 0 8 0 8 82 9 12
2018 Scientific and Professional 39 9 17 9 0 0 26 65 12 23
2018 Administration and Foreign Services 60 11 8 2 6 2 12 82 9 172

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 27 47 20 0 0 0 7 79 0 15
2018 Administration and Foreign Services 33 32 11 11 5 0 8 70 18 91
2017 Scientific and Professional 27 23 26 15 10 0 0 50 25 21
2017 Administration and Foreign Services 35 36 8 8 7 1 5 75 16 98

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 7 7 20 27 7 0 33 20 50 15
2018 Administration and Foreign Services 10 13 10 8 11 5 43 44 37 92
2017 Scientific and Professional 0 9 9 10 31 9 32 15 70 21
2017 Administration and Foreign Services 4 13 6 7 14 5 50 39 48 98
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