2018 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 22 20 14 0 0 0 66 14 12
2017 Not a person with a disability 35 43 13 7 1 0 0 78 8 262
2008 Person with a disability 19 38 25 13 6 0 0 56 19 16
2008 Not a person with a disability 29 52 13 5 1 0 0 82 6 325

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 35 19 15 19 0 0 47 34 12
2017 Not a person with a disability 29 38 14 14 5 0 0 67 19 262

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 28 9 0 0 0 0 91 0 11
2017 Not a person with a disability 43 44 9 3 1 0 0 87 4 260

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 44 21 8 8 0 0 64 15 11
2017 Not a person with a disability 39 38 16 6 0 0 0 77 6 259
2008 Person with a disability 25 44 25 6 0 0 0 69 6 16
2008 Not a person with a disability 36 52 10 2 0 0 0 87 2 326

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 45 8 12 7 7 0 71 20 12
2017 Not a person with a disability 33 33 20 9 3 1 0 67 13 262

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 53 8 12 7 0 0 74 19 12
2017 Not a person with a disability 33 35 21 7 3 0 0 69 10 262
2008 Person with a disability 6 50 25 6 13 0 0 56 19 16
2008 Not a person with a disability 25 47 18 9 2 0 0 72 10 326

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 51 8 0 19 7 0 71 20 12
2017 Not a person with a disability 32 23 20 12 6 7 0 59 19 261
2008 Person with a disability 19 13 38 13 13 6 0 33 27 16
2008 Not a person with a disability 25 34 18 11 4 7 1 64 17 326
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 21 26 7 0 19 0 58 9 12
2017 Not a person with a disability 42 33 14 6 4 1 0 76 10 262
2008 Person with a disability 31 31 19 6 13 0 0 63 19 16
2008 Not a person with a disability 33 40 15 8 3 2 0 74 11 326

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 59 12 8 7 0 0 74 15 12
2017 Not a person with a disability 43 35 12 7 3 0 0 78 10 262
2008 Person with a disability 31 31 13 25 0 0 0 63 25 16
2008 Not a person with a disability 31 40 15 8 4 0 0 72 13 326

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 7 19 0 7 7 0 71 8 12
2017 Not a person with a disability 43 31 14 7 5 0 0 74 12 261

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 22 19 15 7 12 0 54 25 12
2017 Not a person with a disability 23 41 18 7 5 6 0 68 13 262

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 22 26 15 7 12 0 45 25 12
2017 Not a person with a disability 22 42 21 9 5 1 0 64 14 261
2008 Person with a disability 6 44 19 19 13 0 0 50 31 16
2008 Not a person with a disability 14 44 23 11 6 2 0 59 18 326

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 22 15 26 7 12 0 44 38 12
2017 Not a person with a disability 13 36 28 13 4 6 0 53 18 260
2008 Person with a disability 6 38 25 25 6 0 0 44 31 16
2008 Not a person with a disability 9 41 26 16 5 3 0 52 22 326

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 22 35 7 19 0 0 39 26 12
2017 Not a person with a disability 21 42 23 8 3 2 0 64 12 261
2008 Person with a disability 0 40 27 27 7 0 0 40 33 15
2008 Not a person with a disability 16 45 21 15 4 0 0 61 18 326
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 53 15 0 19 0 0 66 19 12
2017 Not a person with a disability 25 37 17 15 6 0 0 62 20 262

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 48 19 12 7 0 0 62 19 12
2017 Not a person with a disability 26 44 15 12 3 0 0 70 15 262

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 22 12 7 8 23 0 65 20 12
2017 Not a person with a disability 11 24 22 11 8 17 7 46 25 262

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 56 0 8 7 0 0 85 15 12
2017 Not a person with a disability 36 40 14 6 4 0 0 75 11 262
2008 Person with a disability 38 19 19 19 6 0 0 56 25 16
2008 Not a person with a disability 27 39 18 7 7 1 0 67 15 326

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 18 43 18 4 1 3 13 73 7 79

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 60 27 0 0 0 0 73 0 12
2017 Not a person with a disability 29 48 11 8 4 0 0 78 11 262
2008 Person with a disability 19 44 31 6 0 0 0 63 6 16
2008 Not a person with a disability 36 47 12 3 2 0 0 83 5 326

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 49 0 7 19 0 0 74 26 12
2017 Not a person with a disability 37 45 13 4 2 0 0 82 6 261
2008 Person with a disability 19 38 31 6 6 0 0 56 13 16
2008 Not a person with a disability 37 46 13 4 1 0 0 83 5 326

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 29 7 19 7 0 0 67 26 12
2017 Not a person with a disability 42 42 8 5 2 0 0 84 8 261
2008 Person with a disability 31 44 0 19 6 0 0 75 25 16
2008 Not a person with a disability 37 50 6 6 0 0 0 88 6 326

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 55 8 19 12 0 0 61 31 12
2017 Not a person with a disability 29 44 18 7 3 0 0 72 9 262
2008 Person with a disability 13 50 25 6 6 0 0 63 13 16
2008 Not a person with a disability 27 44 17 9 2 1 0 72 11 324

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 14 8 31 34 7 6 16 75 12
2017 Not a person with a disability 14 29 17 21 13 3 2 46 36 262
2008 Person with a disability 6 6 31 31 25 0 0 13 56 16
2008 Not a person with a disability 9 36 17 22 10 2 3 48 34 325

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 37 8 33 8 0 0 52 40 11
2017 Not a person with a disability 25 38 19 13 5 0 0 63 18 260

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 57 8 12 8 0 0 72 20 11
2017 Not a person with a disability 27 40 18 10 5 0 0 67 16 260

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 36 41 8 0 0 0 52 8 11
2017 Not a person with a disability 27 45 17 9 3 0 0 72 11 259

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 44 12 23 7 7 0 54 33 12
2017 Not a person with a disability 18 37 27 10 5 2 0 57 15 262

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 64 22 0 0 0 0 78 0 12
2017 Not a person with a disability 33 37 15 10 4 0 1 71 14 261

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 56 0 19 0 0 0 81 19 12
2017 Not a person with a disability 36 38 15 8 4 0 0 74 11 262
2008 Person with a disability 19 31 25 19 6 0 0 50 25 16
2008 Not a person with a disability 29 40 15 11 4 0 0 69 16 325

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 27 22 52 12
2017 Not a person with a disability 28 43 29 262

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 24 13 41 5 7 10 74
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 65 0 0 7 0 0 93 7 12
2017 Not a person with a disability 37 43 14 3 3 0 0 80 6 261
2008 Person with a disability 38 6 25 25 6 0 0 44 31 16
2008 Not a person with a disability 34 48 13 4 1 1 0 83 5 326

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 60 15 7 0 0 0 78 7 12
2017 Not a person with a disability 28 50 13 5 3 0 0 79 8 262

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 27 37 12 6 0 0 18 46 12
2017 Not a person with a disability 6 32 43 11 7 0 1 18 38 262
2008 Person with a disability 13 56 25 0 0 0 6 0 73 16
2008 Not a person with a disability 20 36 34 7 3 0 1 9 56 315

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 39 22 25 0 0 0 25 53 12
2017 Not a person with a disability 7 21 31 25 12 2 2 38 29 261
2008 Person with a disability 25 44 13 13 0 0 6 13 73 16
2008 Not a person with a disability 12 29 35 16 6 2 2 22 42 324

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 19 33 27 6 0 0 33 34 12
2017 Not a person with a disability 33 31 24 7 3 1 1 10 65 262
2008 Person with a disability 19 38 31 0 0 6 6 0 64 16
2008 Not a person with a disability 34 26 23 9 6 1 2 15 62 326

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 7 38 33 7 0 0 40 22 12
2017 Not a person with a disability 12 30 37 17 3 1 1 20 43 262
2008 Person with a disability 6 50 38 0 0 0 6 0 60 16
2008 Not a person with a disability 18 32 32 11 5 1 1 17 51 325

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 15 49 25 0 0 0 25 26 12
2017 Not a person with a disability 20 26 28 14 8 1 2 23 48 259
2008 Person with a disability 6 63 13 6 6 0 6 13 73 16
2008 Not a person with a disability 10 25 29 24 6 2 3 32 37 326

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 45 26 13 0 0 0 13 60 12
2017 Not a person with a disability 11 21 22 27 15 2 4 44 33 262
2008 Person with a disability 25 6 31 19 0 6 13 23 38 16
2008 Not a person with a disability 5 18 26 28 17 4 2 48 24 323

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 27 39 13 7 0 0 20 41 12
2017 Not a person with a disability 16 29 35 9 6 2 2 16 47 261

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 27 15 23 7 0 0 54 31 12
2017 Not a person with a disability 48 33 9 6 4 1 0 82 9 262

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 27 0 15 0 0 0 85 15 12
2017 Not a person with a disability 45 42 8 5 1 0 0 87 5 262

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 44 35 0 7 0 0 58 7 12
2017 Not a person with a disability 34 46 13 3 1 2 0 82 5 261

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 61 0 12 7 0 0 81 19 12
2017 Not a person with a disability 30 54 9 5 1 1 0 85 6 261

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 46 15 12 7 0 0 66 19 12
2017 Not a person with a disability 38 46 10 4 2 0 0 84 6 261
2008 Person with a disability 13 50 6 19 13 0 0 63 31 16
2008 Not a person with a disability 28 54 11 5 2 0 0 82 7 325

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 41 31 8 7 0 0 54 15 12
2017 Not a person with a disability 32 29 14 10 7 4 3 66 18 262

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 46 7 15 0 0 0 78 15 12
2017 Not a person with a disability 34 39 12 12 1 2 0 75 13 262
2008 Person with a disability 19 31 19 19 13 0 0 50 31 16
2008 Not a person with a disability 31 44 11 10 3 2 0 76 13 326

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 23 37 15 19 0 0 29 34 12
2017 Not a person with a disability 11 25 23 13 12 9 6 43 30 262

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 34 12 7 19 14 0 56 31 12
2017 Not a person with a disability 12 19 18 5 4 31 11 53 16 261

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 41 23 7 7 8 0 59 16 12
2017 Not a person with a disability 24 46 15 7 2 5 0 74 9 261

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 34 12 15 19 14 0 47 39 12
2017 Not a person with a disability 13 20 16 3 2 35 10 61 9 262

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 41 12 7 7 27 0 64 20 12
2017 Not a person with a disability 24 41 20 3 1 9 1 73 5 259
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 12 15 7 7 12 0 67 17 12
2017 Not a person with a disability 46 30 11 6 6 1 0 76 12 262

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 60 12 0 15 0 0 74 15 12
2017 Not a person with a disability 18 50 23 5 2 1 0 69 7 262

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 27 8 31 22 0 0 39 53 12
2017 Not a person with a disability 13 48 17 15 5 2 0 62 20 261

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 34 34 0 0 0 0 66 0 12
2017 Not a person with a disability 40 20 17 9 9 0 4 64 19 261

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 34 26 19 16 0 0 40 35 12
2017 Not a person with a disability 12 28 33 18 9 0 0 40 27 262

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 58 13 8 8 0 0 71 16 11
2017 Not a person with a disability 12 27 31 21 9 0 0 39 31 262

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 30 22 34 8 0 0 36 42 12
2017 Not a person with a disability 19 21 29 19 11 0 0 40 31 260

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 34 27 19 0 0 7 50 21 12
2017 Not a person with a disability 37 25 21 9 4 0 5 65 13 258

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 53 15 0 8 0 0 78 8 12
2017 Not a person with a disability 24 31 22 14 8 0 1 55 22 261

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 19 19 34 7 0 0 40 41 12
2017 Not a person with a disability 20 33 31 11 4 0 1 54 15 261

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 7 42 30 7 0 0 20 37 12
2017 Not a person with a disability 16 28 30 16 9 0 0 45 25 262

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 18 8 38 14 0 0 40 53 12
2017 Not a person with a disability 21 32 21 21 5 0 0 53 26 262

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 26 34 8 26 0 0 32 34 12
2017 Not a person with a disability 21 36 22 14 6 0 1 58 20 262

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 20 7 8 0 0 7 84 8 12
2017 Not a person with a disability 57 22 13 6 2 0 1 79 8 261

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 22 0 12 15 0 0 74 26 12
2017 Not a person with a disability 71 8 5 7 3 1 5 84 10 261

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 34 12 7 8 0 0 73 15 12
2017 Not a person with a disability 57 23 9 7 1 0 2 83 9 261

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 8 12 0 15 0 0 74 15 12
2017 Not a person with a disability 57 17 8 10 5 0 2 76 15 260

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 16 7 0 9 0 29 78 12 11
2017 Not a person with a disability 51 10 5 4 1 0 30 87 6 261

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 72 28 0 0 0 0 0 100 0 11
2017 Not a person with a disability 71 14 6 2 0 0 6 91 3 261

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 12 0 12 12 0 0 77 23 12
2017 Not a person with a disability 64 11 8 7 6 0 4 78 13 261

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 38 12 7 0 0 0 81 7 12
2017 Not a person with a disability 51 25 15 5 1 0 3 78 7 260

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 14 40 27 0 7 0 27 29 12
2017 Not a person with a disability 9 27 43 17 4 0 0 36 21 262

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 27 40 25 0 0 0 25 35 12
2017 Not a person with a disability 3 21 38 25 12 0 0 38 24 262
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 55 0 0 0 0 0 45 55 12
2017 Not a person with a disability 45 20 16 7 8 3 1 46 54 262

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 134

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 35 134

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 134

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 134

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 134

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 46 134

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Not a person with a disability 10 60 11 10 4 6 133

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 35 29 11 12 7 1 4 68 20 134

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 4 9 8 11 19 6 44 26 59 134
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