2018 Public Service Employee Survey Results by Theme for Shared Services Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 41 14 10 8 0 0 68 18 2551
2018 Term 35 38 12 7 8 0 0 73 15 105
2018 Casual 51 38 6 3 1 0 0 89 4 54
2017 Indeterminate (permanent) 26 42 13 10 9 0 0 68 19 3046
2017 Term 36 44 10 6 4 0 0 80 10 140
2017 Casual 40 45 9 1 4 0 0 85 6 71
2017 Student 32 30 26 4 8 0 0 63 12 53
2014 Indeterminate (permanent) 20 41 16 12 10 0 0 61 22 3880
2014 Term 25 50 9 9 6 0 0 75 15 162
2014 Casual 33 50 8 7 3 0 0 83 9 76
2014 Student 28 51 15 6 0 0 0 79 6 33

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 36 16 11 9 0 0 64 20 2558
2018 Term 31 37 18 8 7 0 0 68 14 105
2018 Casual 46 35 10 8 1 0 0 80 10 54
2017 Indeterminate (permanent) 23 36 18 12 10 1 0 60 23 3050
2017 Term 41 32 12 8 7 0 1 73 15 140
2017 Casual 40 44 8 4 1 1 0 86 6 71
2017 Student 32 43 19 0 6 0 0 75 6 53

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 35 13 5 3 0 0 79 8 2543
2018 Term 52 30 10 4 3 0 0 82 7 104
2018 Casual 57 28 11 4 0 0 0 85 4 53
2017 Indeterminate (permanent) 43 36 12 5 4 0 0 79 9 3041
2017 Term 52 35 10 3 0 0 0 86 3 138
2017 Casual 49 36 11 3 1 0 0 85 4 70
2017 Student 38 39 15 0 8 0 0 77 8 53
2014 Indeterminate (permanent) 50 31 11 4 3 0 0 82 8 3879
2014 Term 59 29 8 2 1 1 0 89 3 162
2014 Casual 58 33 8 1 0 0 0 91 1 76
2014 Student 55 36 6 3 0 0 0 91 3 33

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 40 13 8 5 0 0 73 14 2562
2018 Term 38 37 16 8 0 0 0 75 8 104
2018 Casual 59 26 9 4 1 0 0 85 5 53
2017 Indeterminate (permanent) 31 39 14 9 6 0 0 70 16 3044
2017 Term 49 33 8 8 1 0 0 82 10 138
2017 Casual 52 37 8 1 1 0 0 89 3 70
2017 Student 40 44 10 0 6 0 0 84 6 53
2014 Indeterminate (permanent) 28 41 15 10 6 0 0 69 16 3878
2014 Term 46 34 10 7 3 0 0 80 10 161
2014 Casual 46 41 9 4 0 0 0 87 4 76
2014 Student 31 48 21 0 0 0 0 79 0 33

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 28 21 13 12 1 0 53 26 2562
2018 Term 39 24 23 9 5 0 0 63 14 103
2018 Casual 47 21 14 13 4 2 0 69 17 55
2017 Indeterminate (permanent) 17 26 22 16 18 1 0 44 34 3041
2017 Term 37 27 19 8 8 1 0 65 16 139
2017 Casual 51 21 16 8 1 2 0 73 10 71
2017 Student 46 23 13 8 8 0 2 70 16 52
2014 Indeterminate (permanent) 13 26 23 18 19 1 0 39 38 3879
2014 Term 23 30 23 15 8 1 0 54 23 162
2014 Casual 38 37 14 9 1 0 1 76 10 76
2014 Student 45 40 3 9 3 0 0 85 12 33

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 30 20 14 12 1 0 54 26 2557
2018 Term 37 27 17 14 5 0 0 64 18 105
2018 Casual 54 19 12 9 4 0 2 74 14 53
2017 Indeterminate (permanent) 17 28 21 18 17 1 0 45 35 3037
2017 Term 35 32 15 9 8 1 0 68 17 140
2017 Casual 42 33 15 7 1 2 0 76 9 70
2017 Student 43 24 19 4 8 0 2 69 12 53
2014 Indeterminate (permanent) 13 28 21 19 18 0 0 41 38 3878
2014 Term 22 38 15 16 7 1 0 61 24 162
2014 Casual 42 37 11 8 1 0 0 80 9 75
2014 Student 45 43 0 9 3 0 0 88 12 33

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 24 21 15 14 3 0 49 30 2564
2018 Term 32 26 17 14 9 2 0 59 23 105
2018 Casual 41 18 17 11 7 3 4 63 19 55
2017 Indeterminate (permanent) 17 23 22 15 18 4 0 42 35 3046
2017 Term 35 18 14 11 15 6 1 57 28 140
2017 Casual 43 13 17 13 7 2 6 60 22 71
2017 Student 37 12 16 12 12 10 2 55 26 53
2014 Indeterminate (permanent) 15 20 22 17 20 5 1 38 39 3876
2014 Term 23 26 21 14 12 4 1 51 27 162
2014 Casual 34 24 16 9 5 5 7 65 16 76
2014 Student 30 12 18 18 6 12 3 50 29 33
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 28 13 6 4 2 1 76 10 2554
2018 Term 49 24 14 4 7 3 0 75 11 105
2018 Casual 62 22 3 4 4 5 0 88 8 53
2017 Indeterminate (permanent) 45 31 12 6 4 2 1 78 10 3049
2017 Term 49 27 7 7 6 3 0 79 14 139
2017 Casual 62 23 5 4 1 4 0 89 6 71
2017 Student 66 24 4 0 2 2 2 94 2 53
2014 Indeterminate (permanent) 41 31 14 6 5 2 1 74 12 3880
2014 Term 51 32 4 4 4 2 1 87 9 162
2014 Casual 59 26 5 6 0 1 3 88 6 76
2014 Student 61 33 3 3 0 0 0 94 3 33

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 32 11 8 5 1 0 75 13 2553
2018 Term 43 30 10 6 9 2 0 74 16 105
2018 Casual 55 21 10 7 4 2 2 79 11 53
2017 Indeterminate (permanent) 41 33 12 7 5 1 1 75 13 3050
2017 Term 49 28 8 6 8 2 0 79 13 140
2017 Casual 60 24 5 5 3 1 1 86 8 71
2017 Student 62 30 2 0 2 2 2 96 2 53
2014 Indeterminate (permanent) 37 35 12 9 7 1 0 73 15 3878
2014 Term 47 33 8 8 3 0 0 81 11 162
2014 Casual 57 24 5 7 3 1 3 85 10 76
2014 Student 61 30 6 3 0 0 0 91 3 33

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 27 12 7 6 0 0 76 12 2560
2018 Term 50 24 11 5 8 2 0 75 13 105
2018 Casual 65 14 11 8 1 0 0 79 10 53
2017 Indeterminate (permanent) 51 26 11 6 4 0 0 78 10 3045
2017 Term 56 25 6 6 6 1 0 82 12 139
2017 Casual 65 22 7 3 3 0 1 88 6 71
2017 Student 66 24 6 2 0 0 2 92 2 53
2014 Indeterminate (permanent) 46 29 11 7 6 1 0 76 13 3877
2014 Term 52 32 7 6 3 0 1 84 9 162
2014 Casual 71 16 4 5 1 1 1 89 6 76
2014 Student 76 15 6 3 0 0 0 91 3 33

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 28 22 9 6 10 0 59 17 2568
2018 Term 31 37 12 5 6 8 0 75 12 105
2018 Casual 45 23 19 0 2 11 0 77 2 55
2017 Indeterminate (permanent) 20 27 21 10 8 13 0 54 21 3050
2017 Term 34 33 14 6 4 9 0 74 11 140
2017 Casual 53 22 12 1 0 10 2 85 2 71
2017 Student 46 21 6 0 4 21 2 87 5 53
2014 Indeterminate (permanent) 18 30 22 9 8 13 0 55 20 3879
2014 Term 29 31 15 6 4 14 0 70 13 162
2014 Casual 41 33 16 1 0 8 0 81 1 76
2014 Student 58 30 12 0 0 0 0 88 0 33

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 27 21 16 13 3 0 48 30 2561
2018 Term 30 29 24 7 7 2 0 60 15 105
2018 Casual 41 29 16 2 4 8 0 76 6 55
2017 Indeterminate (permanent) 15 25 22 18 16 3 0 42 36 3050
2017 Term 32 31 19 8 5 4 0 66 14 140
2017 Casual 46 28 10 10 1 4 2 78 12 71
2017 Student 42 23 16 6 4 6 4 72 11 53
2014 Indeterminate (permanent) 12 24 23 20 17 4 0 38 38 3879
2014 Term 23 27 19 13 11 6 0 54 26 162
2014 Casual 38 39 12 4 1 5 0 82 5 76
2014 Student 64 27 6 3 0 0 0 91 3 33

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 24 25 18 15 6 0 38 35 2562
2018 Term 22 27 26 13 8 5 0 51 22 105
2018 Casual 27 29 14 17 4 9 0 61 23 54
2017 Indeterminate (permanent) 10 22 23 19 19 6 0 34 41 3043
2017 Term 23 33 18 12 7 8 0 61 20 140
2017 Casual 37 28 10 15 0 8 2 72 16 71
2017 Student 31 13 19 8 4 23 2 59 16 52
2014 Indeterminate (permanent) 7 20 23 23 21 6 0 29 46 3875
2014 Term 17 20 24 15 14 10 1 42 32 162
2014 Casual 30 35 12 11 3 8 0 71 15 76
2014 Student 37 39 9 3 3 9 0 83 7 33

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 27 21 20 16 3 0 42 36 2566
2018 Term 22 30 21 12 13 3 0 53 26 104
2018 Casual 24 26 20 17 9 4 0 52 28 54
2017 Indeterminate (permanent) 12 26 19 21 18 4 0 39 41 3047
2017 Term 26 26 20 11 14 3 0 53 26 140
2017 Casual 34 31 12 11 5 4 3 70 17 71
2017 Student 30 32 14 4 6 13 2 73 11 53
2014 Indeterminate (permanent) 8 24 19 23 22 3 0 33 47 3877
2014 Term 17 20 21 19 16 7 0 40 37 161
2014 Casual 29 29 21 6 6 8 0 63 14 76
2014 Student 33 37 21 0 6 0 3 72 6 33
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 33 19 13 9 0 0 59 22 2562
2018 Term 36 31 16 10 6 0 1 68 16 105
2018 Casual 47 37 9 3 4 0 0 84 7 54
2017 Indeterminate (permanent) 22 35 19 13 10 0 0 57 23 3049
2017 Term 39 31 12 11 6 1 0 70 18 139
2017 Casual 41 42 10 4 1 1 0 84 6 71
2017 Student 45 30 19 2 4 0 0 75 6 53
2014 Indeterminate (permanent) 18 35 20 15 12 0 0 53 27 3878
2014 Term 30 36 12 12 10 0 1 66 22 161
2014 Casual 31 36 20 8 1 0 3 69 10 76
2014 Student 43 36 9 9 0 3 0 81 9 33

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 36 17 15 9 0 0 58 24 2566
2018 Term 34 30 16 11 9 0 0 65 20 104
2018 Casual 41 35 11 12 1 0 0 76 13 54
2017 Indeterminate (permanent) 20 37 18 15 10 0 0 57 25 3048
2017 Term 27 42 18 10 5 0 0 68 14 140
2017 Casual 28 50 12 10 0 0 0 78 10 70
2017 Student 30 34 19 10 8 0 0 64 18 53

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 21 24 12 9 15 4 44 26 2556
2018 Term 17 25 21 14 9 12 3 50 26 105
2018 Casual 21 21 14 13 4 25 4 58 23 55
2017 Indeterminate (permanent) 13 20 21 13 11 19 3 42 30 3042
2017 Term 19 19 19 11 13 15 3 47 30 140
2017 Casual 18 19 19 8 8 21 8 52 22 70
2017 Student 29 4 16 10 2 32 8 55 19 53
2014 Indeterminate (permanent) 11 21 22 15 13 14 4 38 34 3879
2014 Term 17 13 26 13 14 13 4 36 33 162
2014 Casual 19 23 21 8 9 17 3 53 21 76
2014 Student 18 24 15 12 6 21 3 56 24 33

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 33 14 7 6 0 0 72 13 2560
2018 Term 41 31 13 6 8 2 0 73 14 103
2018 Casual 52 21 10 11 3 0 3 74 15 53
2017 Indeterminate (permanent) 38 33 13 9 6 1 1 72 15 3046
2017 Term 44 35 9 5 6 1 0 79 11 140
2017 Casual 56 26 4 7 4 1 2 85 11 71
2017 Student 56 21 14 1 2 4 2 82 3 52
2014 Indeterminate (permanent) 35 34 15 9 6 1 0 69 16 3880
2014 Term 40 38 10 7 4 0 1 79 11 162
2014 Casual 52 31 7 4 3 1 3 86 7 76
2014 Student 43 30 21 6 0 0 0 73 6 33

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 30 18 8 6 4 8 63 16 766
2018 Term 29 51 0 0 10 0 10 89 11 11
2017 Indeterminate (permanent) 23 33 20 8 4 5 8 63 14 927
2017 Term 23 47 14 0 8 0 8 76 9 13
2014 Indeterminate (permanent) 22 32 19 10 7 4 6 60 19 1147

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 37 16 16 10 0 1 57 27 2562
2018 Term 24 32 12 20 11 0 1 57 31 105
2018 Casual 32 36 8 10 5 1 8 74 17 54
2017 Indeterminate (permanent) 19 35 17 15 14 0 0 54 29 3049
2017 Term 22 33 18 19 6 0 1 56 26 140
2017 Casual 34 30 9 11 5 1 9 72 18 71
2017 Student 45 32 6 11 6 0 0 77 17 53
2014 Indeterminate (permanent) 13 27 16 21 22 0 0 41 43 3880
2014 Term 23 24 17 19 16 0 1 48 35 162
2014 Casual 20 38 17 11 6 0 8 63 19 76
2014 Student 34 39 15 9 3 0 0 73 12 33

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 42 12 7 4 0 0 76 12 2557
2018 Term 38 33 15 8 7 0 0 71 15 105
2018 Casual 50 26 11 7 6 0 0 76 13 54
2017 Indeterminate (permanent) 35 42 11 7 5 0 0 77 12 3047
2017 Term 41 39 13 4 4 0 0 79 8 140
2017 Casual 34 43 10 10 3 0 0 77 13 70
2017 Student 24 31 22 11 11 0 0 55 22 53
2014 Indeterminate (permanent) 33 39 14 8 6 0 0 72 14 3880
2014 Term 29 44 12 10 4 0 1 73 14 162
2014 Casual 33 41 16 8 3 0 0 74 10 76
2014 Student 21 40 24 12 3 0 0 61 15 33

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 40 9 6 4 0 0 80 10 2541
2018 Term 44 33 10 5 7 0 0 78 12 103
2018 Casual 52 31 6 6 5 0 0 83 11 53
2017 Indeterminate (permanent) 42 38 10 6 4 0 0 80 10 3041
2017 Term 47 36 13 3 1 0 0 84 4 140
2017 Casual 44 38 7 7 4 0 0 82 11 70
2017 Student 32 31 19 13 6 0 0 63 19 53
2014 Indeterminate (permanent) 38 39 10 8 5 0 0 77 13 3878
2014 Term 36 44 11 7 3 0 1 80 9 162
2014 Casual 46 39 4 6 5 0 0 84 12 76
2014 Student 21 55 12 12 0 0 0 76 12 33

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 31 21 15 13 2 0 49 29 2565
2018 Term 20 41 19 13 6 1 0 62 19 106
2018 Casual 40 24 10 9 2 11 4 75 13 54
2017 Indeterminate (permanent) 17 29 21 16 15 3 0 47 32 3047
2017 Term 31 26 17 9 8 7 1 62 19 139
2017 Casual 40 27 12 4 0 10 8 80 5 71
2017 Student 54 23 6 5 2 8 2 86 8 53
2014 Indeterminate (permanent) 11 23 19 21 22 3 0 35 45 3875
2014 Term 20 24 19 15 13 8 1 48 31 162
2014 Casual 25 33 17 4 1 7 13 73 7 76
2014 Student 30 30 12 12 0 12 3 71 14 33

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 28 16 15 20 2 1 47 36 2569
2018 Term 26 25 12 21 12 1 4 53 35 105
2018 Casual 36 17 9 6 11 5 15 67 22 55
2017 Indeterminate (permanent) 17 26 15 16 22 2 1 45 40 3045
2017 Term 30 28 14 9 12 7 1 62 22 140
2017 Casual 42 15 8 9 7 3 16 70 19 71
2017 Student 53 19 8 4 5 10 2 82 10 53
2014 Indeterminate (permanent) 10 21 16 19 30 3 1 32 51 3879
2014 Term 22 21 17 11 23 5 1 46 37 162
2014 Casual 22 9 18 7 12 8 24 46 27 76
2014 Student 33 31 0 12 3 12 9 81 19 33

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 38 16 12 7 0 0 66 19 2549
2018 Term 30 36 17 10 6 0 0 67 16 104
2018 Casual 33 30 17 11 3 2 4 67 15 54
2017 Indeterminate (permanent) 27 40 14 12 7 0 0 67 19 3041
2017 Term 31 40 14 7 5 1 0 73 13 138
2017 Casual 43 41 8 4 4 0 0 84 8 70
2017 Student 30 47 13 4 6 0 0 78 10 53
2014 Indeterminate (permanent) 18 39 15 14 12 0 0 58 27 3878
2014 Term 27 41 11 12 7 0 1 69 20 161
2014 Casual 27 40 19 8 1 1 3 71 10 76
2014 Student 24 40 18 6 3 6 3 70 10 33

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 35 17 9 8 0 0 66 17 2537
2018 Term 40 32 17 3 8 0 0 72 11 105
2018 Casual 44 29 19 4 3 0 0 73 7 54
2017 Indeterminate (permanent) 31 35 18 9 7 0 0 66 16 3042
2017 Term 40 33 13 7 5 1 0 74 12 138
2017 Casual 40 44 7 4 4 0 0 85 8 70
2017 Student 44 33 11 4 8 0 0 77 12 53
2014 Indeterminate (permanent) 24 36 17 12 11 0 0 60 23 3876
2014 Term 35 39 14 6 5 0 1 75 11 161
2014 Casual 37 37 21 5 0 0 0 74 5 76
2014 Student 37 33 21 6 3 0 0 70 9 33

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 35 17 12 9 0 0 62 20 2555
2018 Term 34 38 13 8 6 1 0 73 14 105
2018 Casual 47 35 13 1 3 0 0 82 5 53
2017 Indeterminate (permanent) 27 35 17 12 8 0 0 62 21 3046
2017 Term 40 36 11 9 4 1 0 77 13 138
2017 Casual 49 36 7 3 5 0 0 85 8 70
2017 Student 39 43 11 0 6 0 0 83 6 53
2014 Indeterminate (permanent) 22 35 18 13 11 0 0 57 24 3873
2014 Term 37 41 6 11 5 0 0 78 16 161
2014 Casual 35 49 9 5 1 0 0 84 7 76
2014 Student 31 54 6 6 3 0 0 85 9 33

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 35 24 11 7 4 0 56 19 2563
2018 Term 30 30 25 6 6 3 0 62 12 105
2018 Casual 36 35 16 3 4 5 2 76 7 55
2017 Indeterminate (permanent) 16 33 25 12 8 5 0 53 21 3047
2017 Term 33 31 16 4 6 10 0 71 11 140
2017 Casual 38 29 18 6 1 8 0 73 8 71
2017 Student 47 19 17 2 4 8 4 75 7 53

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 33 11 6 5 0 0 78 11 2549
2018 Term 56 24 6 6 7 0 0 80 13 105
2018 Casual 70 21 3 2 4 0 0 91 6 54
2017 Indeterminate (permanent) 42 33 11 8 5 0 0 76 13 3044
2017 Term 51 29 9 6 4 0 1 81 11 140
2017 Casual 61 21 14 3 1 0 0 82 4 70
2017 Student 53 28 8 4 0 2 6 88 4 53
2014 Indeterminate (permanent) 35 34 14 9 6 0 1 70 16 3876
2014 Term 43 29 15 7 4 1 1 73 12 162
2014 Casual 54 33 8 2 1 1 0 88 4 76
2014 Student 52 36 6 0 0 3 3 94 0 33

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 34 18 10 6 0 0 67 16 2568
2018 Term 51 25 10 5 7 0 1 77 12 104
2018 Casual 59 31 4 4 1 0 2 91 5 54
2017 Indeterminate (permanent) 33 37 16 7 6 0 1 70 14 3047
2017 Term 40 42 11 4 1 0 1 83 6 140
2017 Casual 55 33 9 0 0 0 3 91 0 70
2017 Student 58 31 9 2 0 0 0 89 2 53
2014 Indeterminate (permanent) 32 35 18 8 6 0 1 68 14 3878
2014 Term 46 35 11 7 1 0 1 81 7 162
2014 Casual 47 38 9 3 1 0 1 87 4 76
2014 Student 57 37 6 0 0 0 0 94 0 33

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 30 32 38 2573
2018 Term 30 29 40 106
2018 Casual 28 33 39 55
2017 Indeterminate (permanent) 29 32 39 3046
2017 Term 29 36 36 140
2017 Casual 36 28 35 71
2017 Student 32 25 43 53
2014 Indeterminate (permanent) 31 30 39 3877
2014 Term 30 25 44 162
2014 Casual 42 18 40 76
2014 Student 42 15 43 33

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 16 32 43 4 0 6 790
2018 Term 14 18 39 3 13 13 32
2018 Casual 11 7 0 5 71 6 15
2017 Indeterminate (permanent) 19 27 44 5 0 5 881
2017 Term 4 25 36 8 21 5 39
2017 Casual 4 8 23 0 61 4 26
2017 Student 0 12 30 6 52 0 17
2014 Indeterminate (permanent) 16 24 47 8 9999 6 1193
2014 Term 6 26 39 7 9999 21 49
2014 Casual 10 0 25 16 9999 50 32
2014 Student 0 7 36 21 9999 36 14
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 40 13 6 4 1 0 77 10 2560
2018 Term 41 39 14 4 2 1 0 80 6 104
2018 Casual 53 25 9 6 7 0 0 78 13 54
2017 Indeterminate (permanent) 31 38 14 9 6 1 0 70 16 3049
2017 Term 48 35 8 7 2 0 0 83 10 140
2017 Casual 48 38 8 3 3 0 0 86 5 71
2017 Student 36 36 15 6 8 0 0 72 14 53
2014 Indeterminate (permanent) 28 39 14 10 8 1 0 68 18 3876
2014 Term 35 43 14 4 3 0 1 78 7 162
2014 Casual 44 35 12 5 0 3 0 82 6 75
2014 Student 33 52 3 12 0 0 0 85 12 33

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 39 23 13 7 1 0 57 20 2565
2018 Term 20 42 22 13 2 1 0 63 16 106
2018 Casual 41 38 16 2 2 0 2 80 4 54
2017 Indeterminate (permanent) 16 36 22 14 10 1 0 53 24 3047
2017 Term 26 34 22 11 6 1 0 61 17 140
2017 Casual 34 36 12 9 4 3 1 74 14 71
2017 Student 42 43 8 2 2 1 2 88 4 53
2014 Indeterminate (permanent) 18 37 20 13 10 1 0 55 24 3879
2014 Term 29 39 17 10 4 2 0 69 14 162
2014 Casual 40 36 16 4 3 1 0 77 7 76
2014 Student 39 43 9 9 0 0 0 82 9 33

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 30 36 13 4 1 1 17 47 2562
2018 Term 7 34 29 17 11 0 1 29 41 106
2018 Casual 6 18 43 18 11 0 4 31 25 54
2017 Indeterminate (permanent) 16 30 34 12 4 1 2 17 48 3036
2017 Term 6 26 30 22 10 1 5 33 35 137
2017 Casual 8 18 33 15 14 1 11 33 30 71
2017 Student 8 14 34 25 11 5 4 39 24 53
2014 Indeterminate (permanent) 20 34 30 10 3 1 2 14 55 3867
2014 Term 14 30 28 17 10 0 1 27 45 162
2014 Casual 8 20 36 19 8 3 8 29 31 76
2014 Student 0 15 46 21 6 3 9 31 17 33

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 28 29 15 6 2 1 21 49 2555
2018 Term 15 19 36 16 11 3 0 28 36 105
2018 Casual 11 15 35 15 22 0 4 37 26 54
2017 Indeterminate (permanent) 25 29 27 10 5 2 2 16 56 3034
2017 Term 18 18 25 19 13 3 5 34 39 137
2017 Casual 7 16 31 11 20 5 11 36 27 71
2017 Student 14 9 30 8 23 10 6 37 27 53
2014 Indeterminate (permanent) 32 31 23 7 4 2 1 12 64 3870
2014 Term 22 29 22 10 12 2 1 23 54 162
2014 Casual 12 24 25 16 13 8 2 32 39 76
2014 Student 3 21 27 15 21 6 6 42 27 33

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 30 24 9 3 2 1 13 63 2554
2018 Term 25 32 23 16 2 2 0 18 59 106
2018 Casual 12 27 25 17 16 0 4 34 40 54
2017 Indeterminate (permanent) 31 30 23 9 3 2 2 13 63 3039
2017 Term 17 29 27 9 8 3 7 19 50 138
2017 Casual 7 29 31 11 13 3 6 26 40 71
2017 Student 16 13 19 19 15 8 10 42 35 53
2014 Indeterminate (permanent) 36 29 22 7 3 2 2 10 67 3869
2014 Term 22 25 29 10 10 3 1 21 49 160
2014 Casual 24 16 29 18 8 1 4 27 42 76
2014 Student 9 33 30 15 3 3 6 20 47 33

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 21 34 21 7 1 1 29 36 2548
2018 Term 11 18 26 31 14 0 0 45 28 106
2018 Casual 3 6 26 33 21 7 4 61 9 54
2017 Indeterminate (permanent) 16 22 33 19 6 1 2 26 39 3027
2017 Term 7 15 29 19 21 3 7 45 23 137
2017 Casual 1 4 25 33 25 3 8 65 6 71
2017 Student 2 2 17 32 34 7 6 76 5 52
2014 Indeterminate (permanent) 18 21 32 19 7 1 2 27 40 3856
2014 Term 10 9 30 27 18 2 3 48 20 162
2014 Casual 7 16 24 35 13 1 5 51 24 76
2014 Student 6 6 15 36 28 0 9 70 13 33

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 27 28 15 6 2 2 22 50 2562
2018 Term 19 24 25 18 13 0 0 32 43 106
2018 Casual 6 9 16 28 24 14 4 63 18 54
2017 Indeterminate (permanent) 23 28 27 13 5 2 2 19 53 3029
2017 Term 13 18 27 15 18 2 7 36 34 135
2017 Casual 2 10 27 22 20 6 14 52 15 71
2017 Student 6 8 9 16 43 7 11 72 17 52
2014 Indeterminate (permanent) 30 28 24 11 4 1 3 15 60 3866
2014 Term 23 18 26 17 14 1 2 31 42 161
2014 Casual 8 9 24 26 23 5 5 54 19 76
2014 Student 3 9 18 34 18 6 12 63 15 33

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 22 28 20 9 3 3 31 40 2548
2018 Term 22 17 22 21 14 2 2 36 41 106
2018 Casual 10 16 20 7 22 16 9 39 35 54
2017 Indeterminate (permanent) 17 23 26 19 9 3 4 30 43 3030
2017 Term 16 17 25 17 14 5 6 34 37 135
2017 Casual 0 26 25 11 11 10 18 30 36 70
2017 Student 10 7 11 6 35 18 14 59 25 53
2014 Indeterminate (permanent) 16 19 25 22 11 3 5 35 38 3859
2014 Term 14 17 21 18 20 6 5 42 34 162
2014 Casual 7 9 29 17 22 8 8 47 19 76
2014 Student 0 24 18 15 15 9 18 42 33 33

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 28 27 10 4 2 1 14 58 2564
2018 Term 25 21 27 20 5 2 0 25 47 106
2018 Casual 10 15 34 16 16 5 4 35 27 54
2017 Indeterminate (permanent) 28 27 28 9 4 2 2 14 57 3033
2017 Term 16 21 31 14 11 1 6 27 39 137
2017 Casual 8 24 27 15 8 6 12 29 39 71
2017 Student 11 12 19 22 21 7 8 51 27 53
2014 Indeterminate (permanent) 27 28 28 10 4 2 2 15 56 3874
2014 Term 18 21 31 18 8 3 1 28 40 162
2014 Casual 10 24 28 16 11 5 5 30 38 76
2014 Student 3 18 36 21 12 3 6 37 23 33

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 30 10 8 5 1 0 77 13 2557
2018 Term 52 33 6 4 5 0 0 85 9 105
2018 Casual 56 30 7 4 1 0 2 87 6 55
2017 Indeterminate (permanent) 45 31 11 7 5 1 0 77 12 3044
2017 Term 49 30 3 9 7 2 1 81 16 140
2017 Casual 60 17 12 1 3 3 4 82 4 71
2017 Student 60 21 6 4 4 0 6 86 8 53
2014 Indeterminate (permanent) 45 29 10 8 6 1 0 76 14 3879
2014 Term 48 34 9 5 5 0 0 81 10 162
2014 Casual 59 19 9 9 0 4 0 81 10 76
2014 Student 64 24 9 0 3 0 0 88 3 33

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 35 7 5 2 0 0 85 7 2556
2018 Term 65 24 7 4 0 0 0 90 4 105
2018 Casual 69 21 4 4 0 0 2 92 5 55
2017 Indeterminate (permanent) 45 38 9 5 3 1 0 83 8 3036
2017 Term 52 32 7 6 2 0 1 85 8 140
2017 Casual 70 20 5 0 3 2 0 92 3 70
2017 Student 73 17 2 6 0 0 2 92 6 53
2014 Indeterminate (permanent) 42 40 9 5 2 1 0 83 8 3879
2014 Term 45 39 9 5 3 0 0 84 7 162
2014 Casual 51 36 8 4 1 0 0 87 5 76
2014 Student 49 45 6 0 0 0 0 94 0 33

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 39 11 4 3 1 0 82 7 2564
2018 Term 51 37 7 4 1 0 0 88 5 105
2018 Casual 59 32 5 0 1 1 2 93 1 54

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 33 19 4 2 7 0 73 7 2554
2018 Term 41 32 18 2 1 5 1 78 3 104
2018 Casual 51 16 8 8 3 11 3 78 12 55
2017 Indeterminate (permanent) 29 32 21 4 4 8 1 68 9 3041
2017 Term 44 26 17 7 1 5 0 74 9 140
2017 Casual 56 18 11 5 1 7 1 80 7 71
2017 Student 51 18 14 6 2 7 2 76 9 53
2014 Indeterminate (permanent) 32 32 18 3 4 10 1 72 8 3877
2014 Term 39 35 15 2 3 7 0 79 5 162
2014 Casual 53 26 13 1 0 6 1 85 1 76
2014 Student 55 36 6 0 0 3 0 94 0 33

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 37 17 4 2 4 0 76 6 2554
2018 Term 49 35 10 3 0 3 0 86 4 105
2018 Casual 56 25 8 2 1 7 2 89 3 54
2017 Indeterminate (permanent) 31 39 17 4 2 6 0 74 7 3042
2017 Term 44 40 11 1 3 3 0 86 4 140
2017 Casual 57 29 8 1 1 3 0 88 3 71
2017 Student 65 21 4 2 0 6 2 94 2 53
2014 Indeterminate (permanent) 32 36 16 5 3 7 0 74 9 3877
2014 Term 44 32 12 4 2 6 0 80 7 162
2014 Casual 58 26 9 0 0 4 3 90 0 76
2014 Student 76 21 3 0 0 0 0 97 0 33

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 37 14 5 3 1 0 78 8 2556
2018 Term 55 28 12 2 2 1 0 84 4 105
2018 Casual 65 22 6 3 2 0 2 89 5 54
2017 Indeterminate (permanent) 32 41 15 7 4 1 0 73 11 3046
2017 Term 55 32 8 2 2 0 0 87 5 140
2017 Casual 69 22 6 3 0 0 0 92 3 71
2017 Student 69 21 2 2 2 2 2 94 4 53
2014 Indeterminate (permanent) 34 37 15 7 5 1 0 72 12 3875
2014 Term 50 29 10 7 3 1 0 80 10 162
2014 Casual 69 27 3 1 0 0 0 96 1 76
2014 Student 79 21 0 0 0 0 0 100 0 33

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 31 20 8 5 7 4 64 15 2562
2018 Term 32 31 20 4 5 5 3 69 10 105
2018 Casual 36 31 13 3 3 10 4 78 7 55
2017 Indeterminate (permanent) 29 30 17 7 6 6 5 66 15 3047
2017 Term 35 29 12 4 8 5 6 72 14 140
2017 Casual 44 19 17 1 3 7 9 75 5 71
2017 Student 42 23 5 2 0 11 17 91 3 53
2014 Indeterminate (permanent) 33 30 16 7 6 4 4 69 14 3879
2014 Term 41 28 9 9 6 3 5 75 16 162
2014 Casual 48 22 13 3 4 7 4 78 7 76
2014 Student 45 34 12 0 0 6 3 87 0 33

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 37 16 9 5 4 1 69 15 2563
2018 Term 32 34 16 10 2 5 1 70 13 106
2018 Casual 40 29 9 6 9 2 6 75 16 55
2017 Indeterminate (permanent) 29 37 15 9 6 4 1 69 16 3044
2017 Term 41 23 10 7 5 10 2 74 14 140
2017 Casual 40 30 10 6 2 9 2 79 10 71
2017 Student 36 19 6 12 16 10 2 63 31 53
2014 Indeterminate (permanent) 25 36 15 12 7 5 1 65 20 3873
2014 Term 29 35 13 14 6 2 1 66 21 162
2014 Casual 31 32 12 9 3 8 5 73 14 76
2014 Student 49 21 18 3 3 3 3 74 6 33

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 36 22 7 4 2 0 67 11 2553
2018 Term 31 37 21 7 3 1 0 69 10 105
2018 Casual 43 34 11 4 2 4 2 81 7 55

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 23 22 13 12 12 2 45 29 2560
2018 Term 26 24 24 9 8 8 2 55 19 106
2018 Casual 19 26 9 9 2 17 18 70 17 55
2017 Indeterminate (permanent) 16 22 21 13 14 12 2 44 31 3042
2017 Term 25 18 14 11 11 18 5 55 28 140
2017 Casual 31 19 18 8 3 12 9 63 14 71
2017 Student 25 15 17 4 8 27 4 59 17 53
2014 Indeterminate (permanent) 12 22 21 15 16 13 2 40 36 3877
2014 Term 17 23 23 9 12 13 4 47 26 162
2014 Casual 23 24 13 7 1 16 16 69 12 76
2014 Student 31 27 12 6 0 12 12 76 8 33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 11 89 2564
2018 Term 7 93 106

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 282

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 65 282

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 282

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 282

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 282

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 282

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 282

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 282

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 282

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 282

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 282

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 282

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 53 282

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 282

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 282

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 282

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 282

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 282

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 282

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 58 282

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 282

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 282

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 282

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 282

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 282

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 282

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 282

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 282

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 264

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 264

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 264

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 264

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 264

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 264

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 264

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 264

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 264

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 264

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 264

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 264

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 57 264

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 264

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 264

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 15 24 4 4 29 7 49 13 2560
2018 Term 20 17 22 6 2 20 13 55 12 106
2018 Casual 26 8 15 0 3 38 10 66 5 55
2017 Indeterminate (permanent) 14 15 22 4 5 31 9 48 15 3045
2017 Term 18 14 18 2 7 27 14 54 15 140
2017 Casual 19 14 7 1 3 35 21 74 9 71
2017 Student 23 5 4 0 4 45 19 78 11 53
2014 Indeterminate (permanent) 12 13 23 4 5 33 9 43 16 3877
2014 Term 12 18 19 2 3 34 11 55 9 161
2014 Casual 26 15 13 5 1 22 16 67 11 76
2014 Student 21 18 3 3 0 25 30 87 7 33

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 30 23 4 3 11 1 66 8 2563
2018 Term 36 31 14 4 4 10 1 76 8 106
2018 Casual 38 18 12 3 3 24 3 77 7 55
2017 Indeterminate (permanent) 22 28 22 5 3 17 2 62 10 3046
2017 Term 32 23 17 4 5 16 2 68 11 140
2017 Casual 34 25 14 3 0 21 4 78 4 71
2017 Student 40 11 11 2 2 27 6 77 6 53
2014 Indeterminate (permanent) 17 24 24 6 4 23 2 55 13 3878
2014 Term 21 27 21 3 2 24 3 65 6 162
2014 Casual 38 26 14 1 0 15 5 80 2 76
2014 Student 39 24 6 3 0 21 6 88 4 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 6 94 2555
2018 Term 5 95 104
2018 Student 0 100 36

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 154

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 78 154

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 154

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 154

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 154

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 154

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 154

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 154

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 154

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 154

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 154

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 154

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 154

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 154

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 154

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 154

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 153

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 153

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 153

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 153

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 153

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 153

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 153

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 153

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 146

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 146

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 146

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 146

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 146

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 146

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 146

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 146

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 146

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 146

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 64 146

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 146

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 146

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 14 26 2 3 31 6 50 9 2559
2018 Term 23 16 24 3 1 23 10 58 6 105
2018 Casual 27 8 13 0 1 38 13 72 2 55
2017 Indeterminate (permanent) 13 15 23 2 3 36 8 51 9 3041
2017 Term 17 16 23 1 2 30 11 57 4 140
2017 Casual 22 12 8 0 1 41 16 78 3 71
2017 Student 26 3 6 0 2 41 21 79 5 53
2014 Indeterminate (permanent) 12 13 24 3 3 38 8 46 10 3877
2014 Term 14 14 19 2 2 42 7 55 7 162
2014 Casual 30 9 14 0 0 29 17 73 0 76
2014 Student 21 24 6 3 0 18 28 83 6 33

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 29 23 3 3 14 1 67 7 2560
2018 Term 33 30 17 0 2 14 3 77 2 105
2018 Casual 43 13 11 3 1 26 4 79 5 55
2017 Indeterminate (permanent) 23 28 21 3 2 20 2 66 7 3044
2017 Term 32 26 20 2 1 16 3 71 4 139
2017 Casual 37 21 9 0 3 26 6 83 4 70
2017 Student 45 8 2 0 2 29 13 93 3 53
2014 Indeterminate (permanent) 19 24 23 3 3 26 2 60 8 3875
2014 Term 20 26 20 3 1 26 3 65 6 162
2014 Casual 42 18 11 3 0 17 9 81 4 76
2014 Student 36 30 6 0 0 21 6 92 0 33
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 26 10 4 4 1 0 82 8 2553
2018 Term 57 24 11 1 5 2 0 82 6 103
2018 Casual 66 23 2 5 1 2 2 92 6 53
2017 Indeterminate (permanent) 55 24 12 4 3 2 0 80 7 3047
2017 Term 62 23 6 2 5 2 0 86 7 140
2017 Casual 69 23 5 3 0 0 0 92 3 71
2017 Student 74 16 6 0 0 0 4 94 0 53

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 37 22 7 4 6 0 65 11 2563
2018 Term 30 29 21 11 3 6 1 64 14 105
2018 Casual 37 18 20 14 1 9 2 62 16 54
2017 Indeterminate (permanent) 12 32 26 12 7 10 0 49 22 3044
2017 Term 16 31 19 9 13 11 0 53 26 140
2017 Casual 20 24 16 11 3 22 4 60 19 71
2017 Student 19 29 9 10 8 22 4 64 24 53

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 34 21 14 7 4 0 56 22 2565
2018 Term 27 33 16 10 9 4 0 63 20 106
2018 Casual 45 28 18 4 2 4 0 75 6 54
2017 Indeterminate (permanent) 12 33 22 16 11 4 0 48 29 3046
2017 Term 23 32 16 12 10 8 0 59 23 140
2017 Casual 25 38 15 7 4 9 1 70 13 71
2017 Student 28 33 18 6 10 4 2 65 17 53

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 24 24 13 16 0 2 46 30 2566
2018 Term 16 18 34 12 19 2 0 34 31 105
2018 Casual 28 14 24 12 18 0 4 44 31 55
2017 Indeterminate (permanent) 20 25 21 15 16 0 2 46 32 3042
2017 Term 19 27 14 14 24 0 1 47 39 140
2017 Casual 13 28 19 17 20 0 4 42 38 71
2017 Student 27 19 20 8 23 0 2 48 32 53

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 27 29 16 11 0 0 44 27 2558
2018 Term 20 29 32 10 8 0 1 49 19 105
2018 Casual 36 30 25 4 1 1 4 69 5 55
2017 Indeterminate (permanent) 18 27 26 16 12 0 1 45 28 3041
2017 Term 29 23 27 13 6 1 1 53 19 140
2017 Casual 35 30 23 7 2 0 4 67 10 71
2017 Student 48 25 18 1 6 0 2 75 7 53

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 29 26 16 10 1 1 48 26 2558
2018 Term 29 27 28 6 8 0 2 57 14 104
2018 Casual 30 40 16 2 5 1 6 76 7 55
2017 Indeterminate (permanent) 19 27 24 17 12 0 1 47 29 3033
2017 Term 32 26 28 7 4 0 4 59 12 139
2017 Casual 33 34 21 5 1 0 5 71 7 71
2017 Student 62 19 10 3 4 0 2 83 7 53

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 23 24 19 15 1 1 40 35 2562
2018 Term 18 23 15 18 22 1 3 43 42 104
2018 Casual 23 30 21 10 5 3 7 59 17 54
2017 Indeterminate (permanent) 15 22 23 20 18 1 1 38 38 3042
2017 Term 22 21 28 14 12 0 2 44 27 140
2017 Casual 31 21 23 10 7 1 6 56 18 71
2017 Student 44 17 24 4 5 4 2 65 10 52

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 27 15 7 4 1 5 72 12 2558
2018 Term 43 26 13 4 2 2 10 78 7 104
2018 Casual 62 19 10 0 1 1 8 88 1 53
2017 Indeterminate (permanent) 39 27 14 7 5 1 7 71 14 3037
2017 Term 46 24 10 3 4 2 12 80 9 140
2017 Casual 52 18 13 2 0 0 16 83 2 71
2017 Student 58 19 8 6 2 2 6 83 8 53

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 28 19 10 7 1 1 62 18 2560
2018 Term 44 26 17 3 8 0 2 71 11 103
2018 Casual 58 23 8 2 4 1 4 85 7 55
2017 Indeterminate (permanent) 31 30 21 11 6 0 1 62 17 3040
2017 Term 42 26 21 6 4 1 0 69 10 140
2017 Casual 52 22 16 4 3 0 4 77 7 71
2017 Student 36 19 19 13 4 2 6 60 19 52

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 33 25 12 6 1 1 56 18 2560
2018 Term 33 32 14 8 9 1 3 67 19 102
2018 Casual 38 37 15 3 1 0 6 79 5 54
2017 Indeterminate (permanent) 23 31 24 13 7 1 1 55 20 3034
2017 Term 36 30 15 9 4 2 3 70 15 139
2017 Casual 41 31 10 8 2 2 7 78 12 71
2017 Student 57 18 10 3 6 2 4 80 10 52

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 28 27 17 11 1 1 44 29 2555
2018 Term 23 28 27 10 8 0 3 53 19 101
2018 Casual 41 35 9 10 0 1 4 80 11 54
2017 Indeterminate (permanent) 15 28 24 20 12 1 1 43 32 3039
2017 Term 30 25 24 13 4 2 2 58 17 140
2017 Casual 34 34 18 7 5 0 2 69 12 70
2017 Student 44 23 13 8 4 4 4 73 13 52

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 27 26 16 11 1 1 46 28 2549
2018 Term 30 32 16 13 7 0 2 63 20 102
2018 Casual 38 24 9 18 6 0 4 65 25 53
2017 Indeterminate (permanent) 18 28 23 18 12 1 1 47 30 3040
2017 Term 34 28 23 7 7 1 0 63 14 139
2017 Casual 34 27 19 8 8 0 5 64 17 70
2017 Student 37 32 7 8 10 2 4 73 19 52

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 30 24 12 7 1 1 57 19 2544
2018 Term 32 26 22 14 4 0 2 59 19 102
2018 Casual 38 28 19 9 0 1 4 71 10 54
2017 Indeterminate (permanent) 26 32 22 11 7 1 1 59 19 3032
2017 Term 39 31 15 9 4 2 1 71 13 140
2017 Casual 31 39 14 7 6 0 4 72 13 71
2017 Student 39 35 8 8 4 2 4 79 13 52

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 22 12 6 4 0 2 79 10 2539
2018 Term 63 16 10 2 3 0 5 83 6 100
2018 Casual 64 17 6 4 4 0 4 85 8 54
2017 Indeterminate (permanent) 57 23 11 5 3 0 2 81 8 3043
2017 Term 60 20 13 4 2 1 1 81 6 140
2017 Casual 67 14 8 4 1 0 5 85 6 70
2017 Student 72 13 6 4 2 0 4 88 6 53

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 16 8 3 3 1 4 85 7 2544
2018 Term 58 16 13 3 0 1 9 82 3 102
2018 Casual 71 13 5 2 3 2 3 89 6 54

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 72 11 5 3 3 1 5 88 6 2553
2018 Term 71 8 7 6 1 0 7 85 7 102
2018 Casual 81 9 0 3 5 2 1 92 8 53
2017 Indeterminate (permanent) 74 10 5 3 3 1 3 88 6 3042
2017 Term 77 9 4 3 3 0 5 90 6 140
2017 Casual 78 6 5 1 4 0 5 89 6 70
2017 Student 77 4 0 4 0 6 10 95 5 53

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 23 8 3 2 0 2 87 5 2562
2018 Term 68 16 8 3 1 1 3 87 4 104
2018 Casual 83 3 8 0 4 0 2 88 5 54
2017 Indeterminate (permanent) 61 23 8 3 2 1 2 86 5 3041
2017 Term 68 22 4 4 1 0 1 91 5 139
2017 Casual 73 9 7 1 5 0 5 86 6 69
2017 Student 73 12 2 2 0 4 8 96 2 53

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 19 9 6 4 1 2 80 10 2556
2018 Term 66 20 5 4 4 0 2 87 8 104
2018 Casual 84 5 4 2 4 0 2 90 6 54
2017 Indeterminate (permanent) 63 18 8 4 4 1 2 83 8 3044
2017 Term 71 13 5 4 5 0 2 86 9 139
2017 Casual 73 13 4 1 3 1 5 92 4 70
2017 Student 65 16 6 2 0 4 8 91 2 53

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 13 5 2 0 1 23 90 3 2547
2018 Term 63 6 2 0 0 0 29 97 0 102
2018 Casual 66 3 0 2 0 0 29 97 3 51
2017 Indeterminate (permanent) 58 13 5 2 1 1 21 90 4 3041
2017 Term 71 4 1 1 0 0 23 98 1 140
2017 Casual 65 4 3 0 2 0 27 94 2 70
2017 Student 69 4 0 0 0 6 21 100 0 53

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 61 19 8 3 2 0 6 86 5 2554
2018 Term 70 17 6 2 2 0 3 90 4 102
2018 Casual 75 8 4 0 1 2 11 95 1 54
2017 Indeterminate (permanent) 62 19 8 2 1 1 6 87 4 3026
2017 Term 71 14 7 2 0 0 6 91 2 138
2017 Casual 78 9 1 0 2 1 9 97 2 69
2017 Student 69 12 2 0 0 4 14 98 0 53

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 16 6 2 2 1 4 89 5 2562
2018 Term 30 21 13 15 19 1 0 52 35 104
2018 Casual 25 8 28 0 29 1 9 36 33 53
2017 Indeterminate (permanent) 64 18 7 3 3 1 3 86 7 3044
2017 Term 28 17 19 18 18 0 1 45 36 140
2017 Casual 35 13 14 17 16 0 5 51 35 70
2017 Student 43 17 17 6 8 4 6 66 15 53

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 25 13 4 2 0 3 81 6 2558
2018 Term 50 28 11 3 5 1 2 81 8 104
2018 Casual 51 30 11 2 1 0 5 86 3 54
2017 Indeterminate (permanent) 54 26 12 4 2 0 2 82 6 3039
2017 Term 61 21 13 3 1 0 1 82 4 140
2017 Casual 47 27 21 0 3 0 2 75 3 70
2017 Student 54 19 11 6 0 0 10 81 6 53

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 31 37 14 5 0 0 44 19 2569
2018 Term 21 32 33 12 2 0 0 53 14 106
2018 Casual 31 39 27 2 2 0 0 69 4 55
2017 Indeterminate (permanent) 10 27 39 17 7 0 0 37 24 3047
2017 Term 15 36 38 5 7 0 0 50 12 140
2017 Casual 25 37 27 7 1 2 0 63 9 71
2017 Student 22 40 24 8 2 2 2 65 10 53

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 20 38 22 10 0 0 33 30 2539
2018 Term 6 10 47 18 20 0 0 37 16 104
2018 Casual 4 4 30 43 18 0 0 62 8 55
2017 Indeterminate (permanent) 9 22 38 21 9 0 0 30 32 3040
2017 Term 9 8 41 21 19 2 0 41 18 140
2017 Casual 0 14 36 32 19 0 0 50 14 71
2017 Student 4 10 26 38 19 0 4 58 14 53
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 27 20 11 10 2 1 31 69 2576
2018 Term 24 24 23 16 12 0 2 24 76 106
2018 Casual 35 20 7 15 15 6 2 38 62 55
2017 Indeterminate (permanent) 31 25 19 11 9 4 2 33 67 3046
2017 Term 23 24 23 12 17 1 1 23 77 140
2017 Casual 21 19 16 20 19 1 4 22 78 71
2017 Student 34 21 21 10 11 3 0 35 65 53

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 1747
2018 Term 28 79
2018 Casual 44 31
2017 Indeterminate (permanent) 16 1923
2017 Term 40 104
2017 Casual 43 53
2017 Student 36 33

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 1747
2018 Term 39 79
2018 Casual 36 31
2017 Indeterminate (permanent) 31 1923
2017 Term 48 104
2017 Casual 40 53
2017 Student 62 33

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 1747
2018 Term 22 79
2018 Casual 22 31
2017 Indeterminate (permanent) 14 1923
2017 Term 22 104
2017 Casual 26 53
2017 Student 26 33

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 1747
2018 Term 29 79
2018 Casual 14 31
2017 Indeterminate (permanent) 56 1923
2017 Term 37 104
2017 Casual 9 53
2017 Student 6 33

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 1747
2018 Term 2 79
2018 Casual 8 31
2017 Indeterminate (permanent) 6 1923
2017 Term 3 104
2017 Casual 0 53
2017 Student 6 33

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 1747
2018 Term 7 79
2018 Casual 19 31

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 1747
2018 Term 35 79
2018 Casual 40 31
2017 Indeterminate (permanent) 38 1923
2017 Term 32 104
2017 Casual 42 53
2017 Student 37 33

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 4 38 19 12 5 22 1673
2018 Term 6 57 16 8 3 11 74
2018 Casual 7 27 10 14 5 36 29
2017 Indeterminate (permanent) 6 44 20 12 4 14 1900
2017 Term 2 51 17 11 4 15 103
2017 Casual 4 50 12 14 2 18 50
2017 Student 11 55 16 9 0 9 33

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 31 69 1738
2018 Term 34 66 79
2018 Casual 45 55 31

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 16 16 12 14 1 5 56 27 2566
2018 Term 42 21 14 10 5 0 8 69 16 103
2018 Casual 40 10 7 2 19 6 16 64 27 55

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 19 20 18 26 2 7 29 49 1740
2018 Term 12 19 22 13 23 2 9 35 41 78
2018 Casual 21 13 16 12 24 0 14 39 43 31
2017 Indeterminate (permanent) 8 18 19 18 25 2 11 29 49 1933
2017 Term 15 17 14 28 22 0 4 34 52 105
2017 Casual 17 27 13 18 13 6 6 50 35 52
2017 Student 30 22 3 15 22 5 3 56 40 33

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 11 15 21 44 1 3 16 68 1737
2018 Term 5 16 18 19 34 5 4 22 58 79
2018 Casual 3 13 17 11 41 0 13 19 61 31
2017 Indeterminate (permanent) 3 10 12 18 49 2 6 14 73 1935
2017 Term 7 13 9 14 54 1 3 20 71 105
2017 Casual 4 24 10 22 36 2 2 30 60 52
2017 Student 14 12 16 9 34 11 3 31 51 33
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