2018 Public Service Employee Survey Results by Theme for Shared Services Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 49 33 7 6 6 0 0 82 11 72
2018 Scientific and Professional 32 45 8 9 6 0 0 77 15 51
2018 Administration and Foreign Services 27 41 14 10 8 0 0 68 18 2474
2018 Administrative Support 36 42 10 2 9 0 0 79 11 46
2018 Other 35 46 9 8 3 0 0 81 11 48
2017 Executive 51 38 2 6 3 0 0 89 10 63
2017 Scientific and Professional 23 51 13 5 8 0 0 74 13 39
2017 Administration and Foreign Services 26 42 13 10 8 0 0 68 18 2931
2017 Technical 21 45 18 14 2 0 0 66 16 42
2017 Administrative Support 24 50 15 6 6 0 0 74 12 69
2017 Operational 40 22 30 7 0 0 0 63 7 13
2017 Other 30 33 23 6 9 0 0 63 15 68
2014 Executive 48 39 5 5 3 0 0 87 8 96
2014 Scientific and Professional 30 40 18 7 5 0 0 69 12 40
2014 Administration and Foreign Services 20 42 16 12 10 0 0 62 22 3690
2014 Technical 19 47 11 16 6 1 0 67 22 70
2014 Administrative Support 19 36 16 14 15 0 0 55 29 112
2014 Operational 29 27 15 9 20 0 0 56 29 21
2014 Other 21 45 12 10 12 0 0 65 22 49

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 35 3 10 6 0 0 82 15 72
2018 Scientific and Professional 34 38 8 11 8 0 0 72 19 50
2018 Administration and Foreign Services 27 37 16 11 8 0 0 64 19 2482
2018 Administrative Support 33 23 20 11 12 0 0 56 23 46
2018 Other 50 36 9 3 0 3 0 88 3 48
2017 Executive 43 36 9 3 6 0 2 81 10 63
2017 Scientific and Professional 34 36 13 13 3 2 0 71 15 39
2017 Administration and Foreign Services 24 36 17 12 10 1 0 61 22 2935
2017 Technical 19 40 20 11 9 0 0 59 21 42
2017 Administrative Support 20 44 10 11 14 2 0 65 25 69
2017 Operational 31 25 30 7 7 0 0 56 15 13
2017 Other 27 40 20 4 9 0 0 68 13 68

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 30 7 1 0 0 0 92 1 71
2018 Scientific and Professional 42 40 6 5 6 0 0 83 11 50
2018 Administration and Foreign Services 43 35 13 5 3 0 0 79 8 2466
2018 Administrative Support 56 26 14 0 5 0 0 81 5 45
2018 Other 47 37 11 5 0 0 0 84 5 48
2017 Executive 69 25 2 2 3 0 0 94 5 63
2017 Scientific and Professional 36 47 15 3 0 0 0 82 3 39
2017 Administration and Foreign Services 43 36 13 5 4 0 0 79 8 2924
2017 Technical 53 38 2 2 5 0 0 90 7 41
2017 Administrative Support 47 41 5 3 5 0 0 87 7 69
2017 Operational 61 24 15 0 0 0 0 85 0 13
2017 Other 40 38 13 2 7 0 0 78 9 68
2014 Executive 69 24 4 2 1 0 0 93 3 96
2014 Scientific and Professional 55 30 10 5 0 0 0 85 5 40
2014 Administration and Foreign Services 50 32 11 4 3 0 0 82 7 3689
2014 Technical 55 29 9 4 3 0 0 84 7 70
2014 Administrative Support 48 31 14 3 4 1 0 79 6 112
2014 Operational 38 47 9 0 6 0 0 85 6 21
2014 Other 43 41 4 10 2 0 0 84 12 49

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 49 38 7 3 4 0 0 86 7 72
2018 Scientific and Professional 42 30 12 9 6 0 0 72 15 50
2018 Administration and Foreign Services 33 40 14 8 5 0 0 73 13 2483
2018 Administrative Support 46 35 10 5 5 0 0 81 9 46
2018 Other 49 39 6 3 3 1 0 89 5 48
2017 Executive 53 37 2 5 3 0 0 90 8 62
2017 Scientific and Professional 38 39 8 13 3 0 0 77 15 39
2017 Administration and Foreign Services 32 38 14 9 6 0 0 70 15 2927
2017 Technical 33 53 5 5 2 2 0 88 7 42
2017 Administrative Support 35 39 12 7 6 0 0 75 13 69
2017 Operational 55 38 7 0 0 0 0 93 0 13
2017 Other 33 45 12 3 6 0 0 79 9 68
2014 Executive 56 29 7 3 4 0 0 85 7 96
2014 Scientific and Professional 42 25 15 16 2 0 0 67 18 40
2014 Administration and Foreign Services 28 41 15 10 6 0 0 69 16 3688
2014 Technical 35 48 6 8 4 0 0 83 12 70
2014 Administrative Support 26 39 14 10 11 1 0 65 20 112
2014 Operational 33 32 6 20 9 0 0 65 29 21
2014 Other 21 43 20 6 10 0 0 63 16 49

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 40 14 7 3 0 0 76 10 72
2018 Scientific and Professional 30 28 23 6 10 2 0 60 16 50
2018 Administration and Foreign Services 25 28 21 13 12 1 0 54 25 2484
2018 Administrative Support 36 23 14 15 11 0 0 59 27 46
2018 Other 44 37 12 6 1 0 0 81 7 48
2017 Executive 42 27 12 13 6 0 0 69 19 63
2017 Scientific and Professional 18 33 28 8 10 3 0 53 19 39
2017 Administration and Foreign Services 18 26 22 16 17 1 0 44 33 2927
2017 Technical 12 39 19 7 21 2 0 52 29 42
2017 Administrative Support 30 31 11 15 13 0 0 61 28 68
2017 Operational 38 25 7 16 7 0 7 67 25 13
2017 Other 38 20 15 7 18 0 2 59 26 67
2014 Executive 29 27 25 13 6 0 0 56 19 96
2014 Scientific and Professional 12 35 22 17 13 0 0 47 31 40
2014 Administration and Foreign Services 13 27 23 18 18 1 0 40 36 3690
2014 Technical 12 28 24 17 18 0 0 40 35 70
2014 Administrative Support 22 18 20 16 21 4 0 41 39 112
2014 Operational 9 27 29 21 14 0 0 37 35 21
2014 Other 31 27 2 20 20 0 0 57 41 49

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 36 14 3 6 0 0 78 8 72
2018 Scientific and Professional 28 32 27 6 8 0 0 59 14 51
2018 Administration and Foreign Services 24 30 20 14 11 1 0 54 26 2479
2018 Administrative Support 33 30 12 13 12 0 0 63 25 45
2018 Other 49 40 1 8 1 0 0 89 9 48
2017 Executive 38 33 12 8 8 0 0 72 16 63
2017 Scientific and Professional 16 48 15 11 10 0 0 64 21 39
2017 Administration and Foreign Services 18 28 21 17 16 1 0 46 34 2923
2017 Technical 5 31 32 7 24 2 0 36 31 42
2017 Administrative Support 27 33 12 13 15 0 0 59 28 68
2017 Operational 32 22 15 16 7 0 7 59 25 13
2017 Other 36 22 18 6 16 0 2 59 23 68
2014 Executive 31 37 19 5 7 0 0 69 12 96
2014 Scientific and Professional 15 40 17 17 11 0 0 55 28 40
2014 Administration and Foreign Services 13 29 21 19 17 0 0 42 37 3690
2014 Technical 11 26 26 18 20 0 0 36 38 70
2014 Administrative Support 22 20 21 14 23 1 0 42 37 111
2014 Operational 18 20 30 14 18 0 0 38 32 21
2014 Other 31 29 2 14 22 2 0 61 37 49

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 25 21 10 8 0 0 61 18 72
2018 Scientific and Professional 22 29 18 11 18 2 0 52 30 51
2018 Administration and Foreign Services 24 24 20 15 14 3 0 49 30 2487
2018 Administrative Support 36 14 24 11 12 2 0 51 24 46
2018 Other 28 34 22 6 6 3 0 64 13 48
2017 Executive 32 21 14 9 16 5 3 57 27 63
2017 Scientific and Professional 15 30 16 13 23 3 0 47 37 39
2017 Administration and Foreign Services 18 22 22 15 17 4 1 43 34 2932
2017 Technical 16 30 14 14 24 2 0 47 38 42
2017 Administrative Support 14 25 19 13 22 7 0 43 37 68
2017 Operational 33 15 30 8 15 0 0 47 23 13
2017 Other 33 11 17 14 16 9 2 49 33 68
2014 Executive 30 25 19 16 9 1 0 56 25 96
2014 Scientific and Professional 15 36 17 17 12 2 0 52 31 40
2014 Administration and Foreign Services 16 21 22 17 19 5 1 39 38 3688
2014 Technical 14 24 21 6 29 4 2 40 37 70
2014 Administrative Support 19 13 17 21 23 6 0 34 48 112
2014 Operational 29 18 20 9 18 0 6 50 29 21
2014 Other 20 8 16 22 22 8 2 32 50 49
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 25 14 8 1 0 0 76 10 71
2018 Scientific and Professional 51 14 12 9 8 6 0 69 18 51
2018 Administration and Foreign Services 47 28 12 5 4 2 0 77 10 2476
2018 Administrative Support 54 23 5 9 5 2 2 80 14 46
2018 Other 70 23 1 5 0 1 0 94 5 48
2017 Executive 62 28 5 2 3 0 0 91 5 63
2017 Scientific and Professional 52 20 8 10 5 0 5 76 16 39
2017 Administration and Foreign Services 46 31 12 6 4 2 1 78 10 2933
2017 Technical 28 27 23 5 10 7 0 59 16 42
2017 Administrative Support 41 30 5 8 6 6 3 78 16 69
2017 Operational 40 31 7 0 7 8 7 83 9 13
2017 Other 60 24 4 6 2 3 2 87 8 68
2014 Executive 52 27 11 6 4 0 0 79 10 96
2014 Scientific and Professional 55 25 11 5 2 2 0 81 8 40
2014 Administration and Foreign Services 41 31 13 6 5 2 1 75 11 3691
2014 Technical 27 42 18 7 4 3 0 71 11 70
2014 Administrative Support 42 22 17 9 6 4 1 66 16 112
2014 Operational 33 24 0 23 5 9 6 68 32 21
2014 Other 47 33 10 8 2 0 0 80 10 49

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 55 27 10 7 1 0 0 82 8 71
2018 Scientific and Professional 51 24 6 7 10 2 0 77 17 51
2018 Administration and Foreign Services 43 32 12 8 5 1 0 75 13 2476
2018 Administrative Support 48 23 9 7 10 0 2 73 17 45
2018 Other 57 34 1 8 0 1 0 92 8 48
2017 Executive 51 35 6 3 5 0 0 86 8 63
2017 Scientific and Professional 46 34 5 7 3 0 5 84 11 39
2017 Administration and Foreign Services 42 33 11 7 5 0 0 76 13 2935
2017 Technical 23 31 22 12 7 5 0 57 20 42
2017 Administrative Support 42 25 11 7 7 6 2 72 16 69
2017 Operational 30 40 0 7 7 8 8 83 17 13
2017 Other 56 30 4 4 3 2 2 89 7 68
2014 Executive 52 28 8 7 4 0 0 80 11 96
2014 Scientific and Professional 47 32 16 0 5 0 0 79 5 40
2014 Administration and Foreign Services 38 35 11 9 6 1 0 73 15 3689
2014 Technical 22 49 8 10 9 1 2 73 19 70
2014 Administrative Support 44 24 13 11 6 2 0 70 17 112
2014 Operational 23 26 14 24 9 5 0 51 35 21
2014 Other 49 35 10 6 0 0 0 84 6 49

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 22 11 8 3 0 0 78 11 72
2018 Scientific and Professional 49 22 12 5 12 0 0 71 17 51
2018 Administration and Foreign Services 49 27 12 7 6 0 0 76 12 2481
2018 Administrative Support 61 16 7 11 5 0 0 77 17 46
2018 Other 65 19 11 4 0 0 0 85 4 48
2017 Executive 57 26 9 6 2 0 0 83 8 62
2017 Scientific and Professional 56 19 16 5 5 0 0 74 10 38
2017 Administration and Foreign Services 52 26 10 6 4 0 0 79 10 2931
2017 Technical 26 27 30 5 7 5 0 56 12 42
2017 Administrative Support 55 20 13 4 6 0 2 77 10 69
2017 Operational 60 32 0 7 0 0 0 93 7 13
2017 Other 58 24 9 6 0 1 2 85 6 68
2014 Executive 57 30 6 4 2 0 0 88 6 96
2014 Scientific and Professional 53 28 8 5 3 3 0 84 8 39
2014 Administration and Foreign Services 47 29 11 7 6 1 0 77 12 3689
2014 Technical 26 43 17 9 5 0 0 69 14 70
2014 Administrative Support 39 31 11 11 6 1 0 70 18 112
2014 Operational 38 23 20 20 0 0 0 61 20 21
2014 Other 57 24 10 8 0 0 0 82 8 49

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 25 13 8 3 0 0 76 11 71
2018 Scientific and Professional 42 20 16 7 6 8 0 68 15 50
2018 Administration and Foreign Services 25 28 21 9 6 11 0 59 17 2494
2018 Administrative Support 20 32 30 5 3 7 2 58 9 46
2018 Other 53 13 14 1 4 15 0 78 6 47
2017 Executive 38 40 8 8 6 0 0 78 14 63
2017 Scientific and Professional 20 39 15 5 8 13 0 68 14 39
2017 Administration and Foreign Services 21 27 21 10 7 13 0 55 20 2936
2017 Technical 10 28 34 2 10 17 0 45 14 41
2017 Administrative Support 28 32 16 8 3 12 2 70 12 69
2017 Operational 25 23 45 0 0 7 0 52 0 13
2017 Other 38 20 9 4 6 21 2 76 12 68
2014 Executive 41 38 9 8 3 0 0 79 11 96
2014 Scientific and Professional 20 32 18 17 0 12 0 59 20 40
2014 Administration and Foreign Services 18 30 22 9 8 13 0 55 19 3690
2014 Technical 15 26 29 9 9 12 0 47 20 70
2014 Administrative Support 21 32 16 7 8 15 1 63 18 112
2014 Operational 24 9 29 14 10 14 0 39 28 21
2014 Other 39 31 22 4 4 0 0 69 8 49

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 36 8 10 3 0 0 79 13 72
2018 Scientific and Professional 30 28 18 17 4 2 0 60 22 50
2018 Administration and Foreign Services 20 27 22 16 13 3 0 48 29 2486
2018 Administrative Support 20 27 25 17 8 2 0 49 26 46
2018 Other 47 23 12 0 4 13 0 81 5 47
2017 Executive 40 36 8 10 6 0 0 76 16 63
2017 Scientific and Professional 23 37 23 13 5 0 0 59 18 39
2017 Administration and Foreign Services 16 25 22 18 15 3 0 43 35 2935
2017 Technical 7 27 28 9 26 2 0 35 36 42
2017 Administrative Support 25 32 17 9 14 1 2 59 24 69
2017 Operational 25 22 22 15 8 7 0 51 25 13
2017 Other 35 20 16 8 11 7 3 61 22 68
2014 Executive 40 43 10 4 3 0 0 83 7 96
2014 Scientific and Professional 17 32 10 33 2 5 0 52 37 40
2014 Administration and Foreign Services 12 25 23 19 17 4 0 39 37 3690
2014 Technical 7 19 27 24 22 1 0 26 46 70
2014 Administrative Support 17 27 14 21 14 5 1 47 38 112
2014 Operational 5 20 15 18 42 0 0 24 61 21
2014 Other 43 18 8 18 12 0 0 61 31 49

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 32 28 15 3 0 0 54 18 72
2018 Scientific and Professional 19 41 16 14 6 4 0 62 21 49
2018 Administration and Foreign Services 13 24 25 18 15 6 0 39 35 2488
2018 Administrative Support 18 20 27 17 13 5 0 40 31 46
2018 Other 32 27 15 5 4 18 0 71 11 47
2017 Executive 21 41 14 14 8 2 0 63 23 63
2017 Scientific and Professional 18 36 15 20 10 0 0 54 31 39
2017 Administration and Foreign Services 11 22 23 19 18 6 0 35 40 2928
2017 Technical 7 12 33 12 27 9 0 21 43 41
2017 Administrative Support 20 30 15 11 14 9 2 56 28 69
2017 Operational 25 8 15 15 15 22 0 42 39 13
2017 Other 26 13 17 12 10 20 2 51 28 67
2014 Executive 20 40 16 19 6 0 0 60 25 96
2014 Scientific and Professional 15 17 33 22 7 5 0 34 31 40
2014 Administration and Foreign Services 8 20 24 22 20 7 0 30 45 3687
2014 Technical 4 11 22 28 34 1 0 15 63 70
2014 Administrative Support 15 20 15 20 18 12 1 40 43 112
2014 Operational 5 11 16 19 49 0 0 16 68 20
2014 Other 25 26 6 12 24 6 0 54 39 49

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 24 39 13 18 7 0 0 63 25 72
2018 Scientific and Professional 23 27 12 24 12 2 0 50 37 49
2018 Administration and Foreign Services 14 27 21 19 15 3 0 42 36 2490
2018 Administrative Support 20 20 23 14 21 0 0 41 36 46
2018 Other 30 29 21 1 4 15 0 69 6 47
2017 Executive 18 43 17 11 8 3 0 63 19 63
2017 Scientific and Professional 13 24 20 20 21 3 0 37 42 39
2017 Administration and Foreign Services 13 26 19 21 18 4 0 40 40 2934
2017 Technical 7 27 25 17 17 7 0 36 36 41
2017 Administrative Support 19 32 13 12 16 6 2 55 31 69
2017 Operational 23 17 15 22 15 7 0 44 40 13
2017 Other 24 30 17 6 11 11 2 61 19 68
2014 Executive 20 39 17 18 7 0 0 58 25 96
2014 Scientific and Professional 12 25 23 17 17 5 0 39 37 40
2014 Administration and Foreign Services 9 24 20 23 21 4 0 34 45 3688
2014 Technical 3 19 23 27 25 2 0 23 54 70
2014 Administrative Support 15 20 14 20 24 6 1 37 47 111
2014 Operational 9 5 9 39 38 0 0 14 77 21
2014 Other 22 29 18 6 22 0 2 52 29 49
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 33 10 10 10 0 1 70 20 72
2018 Scientific and Professional 40 29 12 7 12 0 0 69 19 51
2018 Administration and Foreign Services 26 33 19 12 9 0 0 60 21 2484
2018 Administrative Support 32 24 20 8 16 0 0 56 23 46
2018 Other 44 35 16 4 1 0 0 79 5 48
2017 Executive 26 44 12 8 8 0 2 71 16 63
2017 Scientific and Professional 28 33 11 17 8 2 0 63 26 39
2017 Administration and Foreign Services 23 35 19 13 10 0 0 59 23 2933
2017 Technical 19 27 26 14 14 0 0 46 28 42
2017 Administrative Support 29 25 21 5 16 3 0 56 22 69
2017 Operational 25 30 23 15 7 0 0 55 22 13
2017 Other 38 29 19 3 10 0 1 68 12 68
2014 Executive 35 39 12 8 5 0 0 74 13 96
2014 Scientific and Professional 35 33 25 5 2 0 0 68 7 40
2014 Administration and Foreign Services 18 35 20 15 12 0 0 54 27 3688
2014 Technical 8 36 29 12 15 0 0 44 27 70
2014 Administrative Support 20 31 19 15 14 0 1 51 29 112
2014 Operational 14 47 20 0 14 0 6 65 15 21
2014 Other 31 31 10 18 8 2 0 63 27 49

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 40 13 7 4 0 0 76 11 72
2018 Scientific and Professional 24 32 10 23 12 0 0 55 35 51
2018 Administration and Foreign Services 22 36 17 15 9 0 0 59 24 2487
2018 Administrative Support 33 30 16 11 10 0 0 63 21 46
2018 Other 36 33 16 13 3 0 0 69 16 48
2017 Executive 39 45 6 8 3 0 0 83 11 63
2017 Scientific and Professional 18 54 8 15 5 0 0 72 20 39
2017 Administration and Foreign Services 20 37 18 15 10 0 0 58 25 2933
2017 Technical 7 45 37 7 5 0 0 52 12 42
2017 Administrative Support 25 40 17 12 7 0 0 65 19 68
2017 Operational 15 38 32 15 0 0 0 53 15 13
2017 Other 25 33 19 11 10 1 0 59 21 68

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 44 11 13 1 3 0 74 14 72
2018 Scientific and Professional 28 22 16 7 10 18 0 60 21 51
2018 Administration and Foreign Services 14 21 24 12 9 16 4 44 26 2479
2018 Administrative Support 18 17 30 7 5 18 5 46 16 46
2018 Other 33 30 5 12 0 17 3 79 15 47
2017 Executive 31 35 13 6 8 3 5 71 15 63
2017 Scientific and Professional 21 18 18 13 3 25 3 54 21 39
2017 Administration and Foreign Services 13 20 21 13 11 19 3 42 31 2928
2017 Technical 0 21 29 15 5 29 2 30 28 41
2017 Administrative Support 15 20 24 3 13 24 2 47 21 69
2017 Operational 0 31 45 0 0 15 9 40 0 13
2017 Other 23 6 20 9 5 30 6 46 23 68
2014 Executive 20 40 20 16 3 0 1 61 19 96
2014 Scientific and Professional 12 22 17 15 13 15 5 43 35 40
2014 Administration and Foreign Services 11 20 23 15 13 14 4 38 34 3690
2014 Technical 9 16 26 19 7 13 9 32 34 70
2014 Administrative Support 12 18 22 13 18 14 4 36 38 112
2014 Operational 20 20 24 5 14 14 5 48 22 21
2014 Other 16 22 18 16 10 14 2 46 32 49

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 40 6 11 3 0 1 80 14 72
2018 Scientific and Professional 41 28 10 11 10 0 0 69 21 51
2018 Administration and Foreign Services 39 33 14 7 6 1 0 72 13 2479
2018 Administrative Support 49 30 5 2 12 0 2 81 15 46
2018 Other 54 27 13 5 0 0 1 82 5 48
2017 Executive 42 40 9 5 3 1 0 82 8 63
2017 Scientific and Professional 41 39 8 5 3 0 5 84 8 39
2017 Administration and Foreign Services 39 33 13 8 6 1 1 73 14 2932
2017 Technical 23 26 29 9 7 2 2 52 17 42
2017 Administrative Support 35 40 7 6 8 2 2 78 15 69
2017 Operational 22 40 0 15 15 0 7 67 33 13
2017 Other 47 23 13 5 7 3 2 74 12 67
2014 Executive 43 36 12 5 5 0 0 78 10 96
2014 Scientific and Professional 52 27 16 2 2 0 0 79 5 40
2014 Administration and Foreign Services 35 34 14 9 6 1 1 70 15 3691
2014 Technical 23 42 19 7 8 0 2 66 15 70
2014 Administrative Support 36 26 15 12 8 2 0 64 21 112
2014 Operational 23 24 20 14 10 9 0 52 27 21
2014 Other 35 35 22 8 0 0 0 69 8 49

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 25 17 8 4 3 0 70 13 71
2018 Scientific and Professional 41 29 12 12 0 6 0 75 13 17
2018 Administration and Foreign Services 24 31 18 8 6 4 9 63 17 676
2017 Executive 41 40 8 2 2 2 6 88 4 62
2017 Scientific and Professional 18 28 19 8 0 9 18 64 11 11
2017 Administration and Foreign Services 22 32 20 8 5 5 8 62 15 825
2014 Executive 31 45 8 6 4 0 5 80 11 95
2014 Scientific and Professional 13 47 20 7 0 7 7 69 8 15
2014 Administration and Foreign Services 21 31 20 10 7 4 6 58 19 999
2014 Technical 8 8 51 6 19 8 0 17 27 12

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 42 8 7 0 0 1 85 7 72
2018 Scientific and Professional 28 26 16 21 6 2 2 55 28 51
2018 Administration and Foreign Services 19 37 16 16 10 0 1 57 27 2484
2018 Administrative Support 27 23 13 18 19 0 0 50 37 46
2018 Other 34 37 16 12 1 0 0 71 13 48
2017 Executive 48 31 10 6 3 0 2 81 10 63
2017 Scientific and Professional 26 21 21 20 13 0 0 46 33 39
2017 Administration and Foreign Services 19 35 17 15 14 0 1 54 29 2934
2017 Technical 7 32 33 18 9 0 0 39 28 42
2017 Administrative Support 24 38 13 14 12 0 0 61 26 69
2017 Operational 8 38 17 23 15 0 0 45 38 13
2017 Other 41 33 5 13 8 0 0 74 22 68
2014 Executive 39 39 9 8 3 0 1 79 11 96
2014 Scientific and Professional 30 22 20 20 8 0 0 52 28 40
2014 Administration and Foreign Services 13 27 16 21 22 0 1 40 44 3691
2014 Technical 6 28 25 30 12 0 0 34 41 70
2014 Administrative Support 22 30 16 14 17 0 1 53 31 112
2014 Operational 9 14 15 24 38 0 0 23 62 21
2014 Other 25 33 12 14 14 0 2 58 29 49

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 31 4 4 3 0 0 89 7 72
2018 Scientific and Professional 35 32 14 9 10 0 0 67 19 51
2018 Administration and Foreign Services 33 42 13 8 4 0 0 75 12 2480
2018 Administrative Support 47 33 7 2 11 0 0 80 14 46
2018 Other 28 52 11 6 3 0 0 81 9 48
2017 Executive 55 32 8 3 2 0 0 87 5 62
2017 Scientific and Professional 33 36 18 8 5 0 0 69 13 39
2017 Administration and Foreign Services 35 42 11 7 5 0 0 77 12 2933
2017 Technical 36 44 18 0 0 2 0 81 0 41
2017 Administrative Support 26 42 15 7 10 0 0 68 18 69
2017 Operational 55 38 7 0 0 0 0 93 0 13
2017 Other 23 35 21 11 9 1 0 59 21 68
2014 Executive 69 24 3 3 1 0 0 93 4 96
2014 Scientific and Professional 42 27 21 5 5 0 0 69 10 40
2014 Administration and Foreign Services 32 40 14 8 6 0 0 72 14 3691
2014 Technical 38 48 10 0 3 1 0 87 3 70
2014 Administrative Support 22 31 21 13 12 0 0 53 26 112
2014 Operational 39 33 14 0 14 0 0 73 14 21
2014 Other 21 44 17 12 6 0 0 65 19 48

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 19 1 6 1 0 0 92 7 72
2018 Scientific and Professional 47 32 4 13 4 0 0 79 17 51
2018 Administration and Foreign Services 39 41 10 6 4 0 0 80 10 2461
2018 Administrative Support 56 21 14 2 7 0 0 77 9 46
2018 Other 28 53 11 3 5 0 0 81 8 46
2017 Executive 68 21 3 7 2 0 0 89 8 61
2017 Scientific and Professional 51 28 5 13 3 0 0 79 15 39
2017 Administration and Foreign Services 42 38 10 6 4 0 0 80 10 2928
2017 Technical 43 50 5 0 2 0 0 93 2 41
2017 Administrative Support 28 48 11 4 8 0 0 77 12 69
2017 Operational 56 22 22 0 0 0 0 78 0 13
2017 Other 34 31 18 10 6 1 0 66 16 68
2014 Executive 73 22 2 2 1 0 0 95 3 96
2014 Scientific and Professional 52 20 21 2 5 0 0 72 7 40
2014 Administration and Foreign Services 37 40 10 8 5 0 0 77 13 3688
2014 Technical 54 39 3 1 3 0 0 93 4 70
2014 Administrative Support 27 36 15 13 10 0 1 63 22 112
2014 Operational 44 38 9 0 9 0 0 82 9 21
2014 Other 22 53 10 10 4 0 0 76 14 49

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 33 14 14 3 0 0 69 17 72
2018 Scientific and Professional 20 38 23 10 8 2 0 58 18 51
2018 Administration and Foreign Services 17 31 21 15 13 3 0 50 29 2488
2018 Administrative Support 18 33 17 16 16 0 0 52 32 46
2018 Other 38 32 8 10 1 10 0 78 12 47
2017 Executive 29 39 8 17 5 2 0 69 23 62
2017 Scientific and Professional 18 44 18 5 13 2 0 64 18 39
2017 Administration and Foreign Services 18 29 21 15 15 3 0 48 31 2933
2017 Technical 5 22 34 14 16 9 0 29 34 42
2017 Administrative Support 26 33 9 11 14 6 2 63 27 68
2017 Operational 23 17 22 8 30 0 0 40 38 13
2017 Other 45 24 10 8 6 6 2 74 15 68
2014 Executive 27 37 10 22 3 1 0 64 25 96
2014 Scientific and Professional 22 20 30 23 2 2 0 43 26 40
2014 Administration and Foreign Services 11 23 20 20 22 3 1 36 44 3686
2014 Technical 8 18 19 23 25 6 1 28 51 70
2014 Administrative Support 19 17 17 18 22 6 2 39 43 112
2014 Operational 9 14 33 21 14 9 0 25 38 21
2014 Other 22 24 14 18 10 8 2 52 32 49

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 29 10 11 7 0 0 72 18 72
2018 Scientific and Professional 34 31 13 12 8 2 0 66 20 51
2018 Administration and Foreign Services 18 28 16 15 19 2 2 48 36 2492
2018 Administrative Support 12 21 23 18 20 2 2 35 40 46
2018 Other 32 39 6 3 7 13 0 81 11 48
2017 Executive 35 30 8 8 13 2 5 70 22 63
2017 Scientific and Professional 18 25 18 10 18 5 6 48 32 39
2017 Administration and Foreign Services 18 26 15 16 21 2 2 46 38 2930
2017 Technical 5 24 27 10 26 0 9 31 39 42
2017 Administrative Support 26 19 11 16 20 7 1 49 39 69
2017 Operational 0 40 15 7 30 8 0 43 40 13
2017 Other 42 20 10 3 16 8 2 68 21 68
2014 Executive 34 31 11 16 5 1 2 68 21 96
2014 Scientific and Professional 17 25 18 12 22 5 0 44 37 40
2014 Administration and Foreign Services 10 21 16 19 29 3 2 32 51 3690
2014 Technical 3 17 19 19 32 3 8 22 57 70
2014 Administrative Support 15 8 10 19 40 6 2 25 63 112
2014 Operational 5 16 18 5 47 9 0 23 57 21
2014 Other 24 29 4 10 18 8 6 62 33 49

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 32 4 7 3 0 0 86 10 71
2018 Scientific and Professional 44 26 10 11 8 0 0 70 19 50
2018 Administration and Foreign Services 27 38 16 12 7 0 0 66 18 2473
2018 Administrative Support 24 31 16 9 19 0 0 55 29 45
2018 Other 35 56 6 4 0 0 0 91 4 48
2017 Executive 61 30 2 5 3 0 0 90 8 63
2017 Scientific and Professional 31 57 8 5 0 0 0 87 5 39
2017 Administration and Foreign Services 27 40 14 11 7 0 0 67 19 2923
2017 Technical 30 37 19 7 7 0 0 67 14 42
2017 Administrative Support 21 39 14 10 15 0 0 61 25 69
2017 Operational 40 45 7 0 7 0 0 85 7 13
2017 Other 27 44 13 8 7 0 0 72 15 68
2014 Executive 49 43 4 3 1 0 0 92 4 96
2014 Scientific and Professional 30 45 12 2 11 0 0 74 13 40
2014 Administration and Foreign Services 18 39 16 15 12 0 0 58 26 3688
2014 Technical 10 50 21 11 9 0 0 59 19 70
2014 Administrative Support 20 34 13 12 21 1 0 54 33 112
2014 Operational 14 42 10 9 24 0 0 56 33 21
2014 Other 18 33 16 10 16 4 2 54 28 49

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 31 4 8 3 0 0 85 11 72
2018 Scientific and Professional 48 26 10 7 8 0 0 75 15 50
2018 Administration and Foreign Services 31 35 17 9 8 0 0 66 16 2460
2018 Administrative Support 27 36 9 14 14 0 0 63 28 46
2018 Other 46 38 12 4 0 0 0 84 4 48
2017 Executive 56 32 6 2 5 0 0 87 6 63
2017 Scientific and Professional 33 42 13 10 3 0 0 75 12 39
2017 Administration and Foreign Services 31 36 17 9 6 0 0 67 16 2924
2017 Technical 32 35 19 9 5 0 0 67 14 42
2017 Administrative Support 33 29 24 3 11 0 0 62 14 69
2017 Operational 55 30 0 0 15 0 0 85 15 13
2017 Other 38 32 16 4 10 0 0 70 14 68
2014 Executive 42 42 5 9 1 0 0 84 10 96
2014 Scientific and Professional 37 32 17 8 5 0 0 69 13 40
2014 Administration and Foreign Services 24 36 17 11 10 0 0 61 22 3687
2014 Technical 15 41 22 15 7 0 0 56 22 69
2014 Administrative Support 26 30 17 15 12 1 0 57 26 112
2014 Operational 20 27 18 10 24 0 0 47 35 21
2014 Other 29 26 20 6 18 0 0 55 24 49

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 39 8 13 6 0 1 73 18 72
2018 Scientific and Professional 36 26 12 19 6 0 0 62 25 50
2018 Administration and Foreign Services 28 35 17 11 8 0 0 63 20 2477
2018 Administrative Support 32 34 14 7 14 0 0 66 20 46
2018 Other 40 42 8 5 0 3 3 86 5 48
2017 Executive 45 31 13 5 6 0 0 76 11 63
2017 Scientific and Professional 36 26 23 10 5 0 0 62 15 39
2017 Administration and Foreign Services 28 36 16 12 8 0 0 63 20 2928
2017 Technical 27 33 19 14 5 2 0 62 19 42
2017 Administrative Support 25 46 16 7 6 0 0 71 13 69
2017 Operational 48 22 16 7 7 0 0 70 15 13
2017 Other 35 43 11 1 10 0 0 78 11 68
2014 Executive 38 38 9 12 3 0 0 76 15 96
2014 Scientific and Professional 35 30 20 13 2 0 0 64 16 40
2014 Administration and Foreign Services 23 36 18 13 11 0 0 59 23 3683
2014 Technical 11 35 23 16 15 0 0 47 31 70
2014 Administrative Support 27 38 13 10 12 1 0 66 22 112
2014 Operational 9 33 9 29 20 0 0 42 48 21
2014 Other 23 43 12 8 14 0 0 65 22 49

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 49 6 4 4 0 1 86 8 72
2018 Scientific and Professional 34 35 19 4 6 2 0 70 10 51
2018 Administration and Foreign Services 18 35 25 11 7 4 0 56 18 2486
2018 Administrative Support 16 35 20 14 14 0 2 52 28 46
2018 Other 36 31 17 7 3 6 0 71 11 48
2017 Executive 43 44 5 5 3 0 0 87 8 63
2017 Scientific and Professional 23 39 28 2 5 3 0 64 8 39
2017 Administration and Foreign Services 17 33 25 11 7 5 0 53 20 2932
2017 Technical 9 42 28 17 2 2 0 52 19 42
2017 Administrative Support 16 29 23 12 9 8 3 50 24 69
2017 Operational 23 32 15 15 7 7 0 60 24 13
2017 Other 38 23 19 5 6 6 3 67 11 68

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 31 13 17 10 0 0 61 26 72
2018 Scientific and Professional 51 20 12 11 6 0 0 71 17 51
2018 Administration and Foreign Services 47 32 10 6 5 0 0 79 11 2471
2018 Administrative Support 46 31 9 9 5 0 0 77 14 46
2018 Other 63 25 8 0 1 0 3 90 1 48
2017 Executive 31 37 8 13 11 0 0 68 24 62
2017 Scientific and Professional 51 39 3 5 3 0 0 90 7 39
2017 Administration and Foreign Services 44 32 11 8 4 0 0 76 12 2930
2017 Technical 31 40 21 5 2 0 0 72 7 41
2017 Administrative Support 40 38 5 5 9 2 0 80 15 69
2017 Operational 47 23 22 0 7 0 0 70 7 13
2017 Other 49 29 9 3 4 2 5 83 8 68
2014 Executive 35 23 16 13 13 0 0 58 26 96
2014 Scientific and Professional 27 48 5 15 0 2 2 79 16 40
2014 Administration and Foreign Services 36 34 14 9 6 1 1 71 15 3688
2014 Technical 26 37 18 11 7 0 0 63 19 70
2014 Administrative Support 35 31 21 8 5 0 0 67 13 111
2014 Operational 33 33 20 5 9 0 0 67 14 21
2014 Other 41 39 10 4 2 2 2 83 6 49

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 21 10 27 34 0 0 30 61 71
2018 Scientific and Professional 46 26 12 8 4 3 0 75 13 50
2018 Administration and Foreign Services 33 34 18 10 5 0 0 68 15 2491
2018 Administrative Support 63 20 10 2 0 0 5 87 2 46
2018 Other 64 26 8 0 2 0 0 90 2 48
2017 Executive 6 13 21 27 32 0 2 19 60 63
2017 Scientific and Professional 36 38 24 3 0 0 0 74 3 39
2017 Administration and Foreign Services 34 38 15 7 5 0 1 72 12 2931
2017 Technical 31 49 13 5 2 0 0 80 7 42
2017 Administrative Support 51 29 11 3 2 3 1 84 4 69
2017 Operational 38 30 23 9 0 0 0 68 9 13
2017 Other 50 30 10 6 2 0 1 81 9 68
2014 Executive 7 15 15 28 33 1 1 23 62 95
2014 Scientific and Professional 30 35 33 2 0 0 0 64 2 40
2014 Administration and Foreign Services 33 36 18 7 5 0 1 70 12 3689
2014 Technical 30 44 14 6 3 0 3 77 9 70
2014 Administrative Support 42 31 14 5 5 3 1 76 10 112
2014 Operational 37 48 9 0 0 0 6 90 0 21
2014 Other 45 33 14 4 2 0 2 79 6 49

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 43 25 32 72
2018 Scientific and Professional 57 22 22 51
2018 Administration and Foreign Services 29 32 39 2498
2018 Administrative Support 14 41 45 46
2018 Other 28 24 47 47
2017 Executive 48 35 17 63
2017 Scientific and Professional 44 23 34 39
2017 Administration and Foreign Services 29 32 39 2932
2017 Technical 17 47 36 42
2017 Administrative Support 18 36 46 69
2017 Operational 22 47 30 13
2017 Other 31 21 48 68
2014 Executive 49 27 24 96
2014 Scientific and Professional 35 23 42 40
2014 Administration and Foreign Services 30 29 40 3687
2014 Technical 12 55 32 70
2014 Administrative Support 33 30 37 112
2014 Operational 33 58 9 21
2014 Other 43 14 43 49

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Executive 3 32 52 6 0 6 31
2018 Scientific and Professional 0 31 55 10 0 3 29
2018 Administration and Foreign Services 16 31 41 4 2 6 750
2018 Other 0 0 27 11 62 0 15
2017 Executive 17 21 48 3 0 10 29
2017 Scientific and Professional 6 23 53 12 0 6 17
2017 Administration and Foreign Services 17 28 42 5 3 5 846
2017 Administrative Support 23 25 44 0 9 0 12
2017 Other 0 10 38 8 44 0 21
2014 Executive 23 9 60 4 9999 4 47
2014 Scientific and Professional 29 14 50 7 9999 0 14
2014 Administration and Foreign Services 14 25 45 8 9999 8 1122
2014 Administrative Support 16 3 51 14 9999 16 37
2014 Other 5 10 43 19 9999 24 21
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 74 22 3 1 0 0 0 96 1 72
2018 Scientific and Professional 52 28 10 5 2 2 0 82 7 50
2018 Administration and Foreign Services 35 41 13 6 4 1 0 77 10 2483
2018 Administrative Support 50 22 16 10 2 0 0 71 12 45
2018 Other 40 48 9 3 0 0 0 88 3 48
2017 Executive 72 20 5 2 2 0 0 92 3 63
2017 Scientific and Professional 46 37 13 3 3 0 0 82 5 39
2017 Administration and Foreign Services 32 38 14 9 6 1 0 71 16 2934
2017 Technical 28 40 20 9 2 0 0 68 12 42
2017 Administrative Support 37 37 13 4 7 2 0 75 11 69
2017 Operational 23 47 15 15 0 0 0 70 15 13
2017 Other 34 35 16 6 9 0 0 69 15 68
2014 Executive 68 27 3 1 1 0 0 95 2 96
2014 Scientific and Professional 45 38 5 10 2 0 0 83 12 40
2014 Administration and Foreign Services 27 40 15 10 7 1 0 68 17 3687
2014 Technical 29 38 17 9 7 0 0 67 16 70
2014 Administrative Support 26 42 14 10 7 1 0 69 17 111
2014 Operational 23 37 16 9 10 5 0 62 21 21
2014 Other 31 45 6 10 8 0 0 76 18 49

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 39 11 8 3 0 0 78 11 72
2018 Scientific and Professional 33 38 12 11 4 2 0 72 15 51
2018 Administration and Foreign Services 18 39 23 13 6 1 0 57 20 2488
2018 Administrative Support 16 48 21 8 7 0 0 64 14 46
2018 Other 32 39 19 0 1 8 0 78 1 47
2017 Executive 38 41 8 8 5 0 0 80 13 63
2017 Scientific and Professional 23 28 28 15 5 0 0 51 20 39
2017 Administration and Foreign Services 17 36 22 14 9 1 0 53 24 2933
2017 Technical 12 31 36 14 5 2 0 44 19 42
2017 Administrative Support 24 34 16 10 14 3 0 60 24 68
2017 Operational 23 32 30 0 7 0 7 60 8 13
2017 Other 34 41 11 6 6 1 2 77 12 68
2014 Executive 44 47 6 2 1 0 0 91 3 96
2014 Scientific and Professional 22 45 15 13 5 0 0 67 18 40
2014 Administration and Foreign Services 18 37 21 13 10 1 0 55 24 3690
2014 Technical 10 33 24 19 10 4 0 45 30 70
2014 Administrative Support 28 31 14 9 13 4 1 62 23 112
2014 Operational 18 35 18 15 9 5 0 55 25 21
2014 Other 31 41 10 12 6 0 0 71 18 49

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 24 40 11 3 0 0 14 46 72
2018 Scientific and Professional 6 34 39 18 2 2 0 20 40 51
2018 Administration and Foreign Services 16 30 35 13 4 1 1 17 47 2486
2018 Administrative Support 5 33 31 22 7 0 2 29 39 45
2018 Other 11 15 26 21 26 0 1 47 26 48
2017 Executive 13 35 37 5 8 0 2 13 49 62
2017 Scientific and Professional 5 28 39 10 10 5 3 22 37 39
2017 Administration and Foreign Services 16 30 34 13 5 1 2 18 47 2919
2017 Technical 9 44 34 7 2 0 3 10 55 42
2017 Administrative Support 8 14 43 23 9 2 1 33 22 69
2017 Operational 7 7 32 31 15 0 7 49 16 13
2017 Other 13 20 29 22 9 4 3 34 35 68
2014 Executive 12 33 36 15 3 0 1 18 46 96
2014 Scientific and Professional 7 32 43 7 7 0 2 15 41 40
2014 Administration and Foreign Services 20 34 30 10 4 1 2 14 55 3680
2014 Technical 12 29 43 12 4 0 0 15 41 70
2014 Administrative Support 16 40 18 11 8 2 5 21 60 111
2014 Operational 26 29 27 14 0 5 0 14 57 21
2014 Other 8 31 35 14 4 2 6 20 42 49

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 18 29 35 10 8 0 0 18 47 72
2018 Scientific and Professional 10 32 31 16 10 2 0 26 42 51
2018 Administration and Foreign Services 20 27 29 15 7 2 1 22 48 2479
2018 Administrative Support 11 22 30 21 12 5 0 34 34 45
2018 Other 9 6 21 34 26 3 1 62 16 48
2017 Executive 15 32 22 20 10 0 2 30 47 62
2017 Scientific and Professional 15 25 23 19 8 5 5 29 45 39
2017 Administration and Foreign Services 24 28 28 10 6 2 2 16 55 2919
2017 Technical 26 45 17 2 5 3 3 8 75 42
2017 Administrative Support 23 10 29 17 13 5 4 33 36 69
2017 Operational 8 25 43 8 16 0 0 24 33 12
2017 Other 19 14 27 8 18 9 5 31 39 68
2014 Executive 20 33 28 13 6 0 0 19 53 96
2014 Scientific and Professional 10 40 31 7 10 2 0 18 51 40
2014 Administration and Foreign Services 31 30 23 8 5 2 1 13 63 3682
2014 Technical 32 41 17 4 3 3 0 7 76 69
2014 Administrative Support 29 28 14 10 10 6 3 21 63 112
2014 Operational 59 14 14 9 0 5 0 10 76 21
2014 Other 24 20 20 12 14 4 4 29 49 49

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 26 22 32 14 6 0 0 19 49 72
2018 Scientific and Professional 10 31 27 18 12 2 0 30 42 51
2018 Administration and Foreign Services 31 30 24 10 3 2 1 13 63 2478
2018 Administrative Support 21 28 33 12 5 2 0 17 50 45
2018 Other 13 17 19 22 21 3 6 47 32 47
2017 Executive 19 34 32 12 3 0 0 15 53 62
2017 Scientific and Professional 13 38 23 18 5 3 0 24 53 39
2017 Administration and Foreign Services 31 30 23 9 3 2 2 13 63 2923
2017 Technical 35 44 14 0 2 3 3 3 83 42
2017 Administrative Support 14 20 29 21 8 3 6 31 37 69
2017 Operational 7 38 30 17 7 0 0 25 45 13
2017 Other 21 16 19 17 12 8 8 34 43 68
2014 Executive 34 30 24 7 4 0 0 11 65 96
2014 Scientific and Professional 27 33 27 7 5 0 0 12 60 40
2014 Administration and Foreign Services 34 29 23 7 3 2 2 11 66 3678
2014 Technical 64 20 5 7 0 1 3 7 87 70
2014 Administrative Support 32 19 22 12 10 2 3 23 53 112
2014 Operational 61 10 5 9 0 9 6 11 84 21
2014 Other 31 26 22 12 2 2 4 15 61 49

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 39 28 6 6 0 0 11 61 72
2018 Scientific and Professional 10 20 33 24 10 2 0 35 31 50
2018 Administration and Foreign Services 14 21 34 22 7 1 1 30 35 2473
2018 Administrative Support 7 9 19 40 16 5 5 62 18 45
2018 Other 5 3 19 28 36 3 6 71 9 48
2017 Executive 25 36 29 7 2 0 2 8 63 63
2017 Scientific and Professional 15 17 32 15 15 5 0 32 34 39
2017 Administration and Foreign Services 15 21 33 20 7 1 3 28 38 2910
2017 Technical 14 32 42 2 5 0 5 8 48 42
2017 Administrative Support 7 11 31 28 16 5 3 48 19 68
2017 Operational 0 0 25 45 23 0 7 74 0 13
2017 Other 7 5 21 30 27 6 5 63 14 67
2014 Executive 27 34 30 7 1 0 0 8 61 96
2014 Scientific and Professional 7 18 45 25 5 0 0 30 26 40
2014 Administration and Foreign Services 17 20 32 20 7 1 2 28 39 3670
2014 Technical 12 18 42 22 4 2 1 26 31 68
2014 Administrative Support 15 11 27 20 18 3 7 42 28 111
2014 Operational 27 0 32 14 18 5 5 35 30 21
2014 Other 18 12 14 29 19 0 8 51 33 49

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 46 18 8 4 0 1 13 69 72
2018 Scientific and Professional 10 22 43 14 10 2 0 24 32 51
2018 Administration and Foreign Services 21 26 28 16 6 2 1 22 48 2487
2018 Administrative Support 16 16 19 21 21 0 7 45 35 45
2018 Other 9 9 8 30 33 0 11 70 20 47
2017 Executive 22 34 29 10 5 0 0 15 56 62
2017 Scientific and Professional 15 29 26 10 13 5 3 25 47 39
2017 Administration and Foreign Services 22 27 27 13 6 2 3 20 52 2911
2017 Technical 28 33 29 5 0 0 5 5 64 42
2017 Administrative Support 15 12 21 30 15 3 4 49 29 68
2017 Operational 15 47 8 8 15 0 7 24 67 13
2017 Other 12 12 12 14 35 6 9 57 28 67
2014 Executive 35 30 27 4 3 0 0 7 66 96
2014 Scientific and Professional 12 36 25 12 7 0 7 21 52 40
2014 Administration and Foreign Services 29 27 24 11 5 1 3 17 58 3677
2014 Technical 29 37 18 7 5 2 1 13 68 70
2014 Administrative Support 24 17 25 15 14 1 4 31 42 112
2014 Operational 53 20 9 9 5 5 0 14 76 21
2014 Other 18 16 18 23 12 4 8 40 39 49

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 28 36 19 7 0 1 27 37 72
2018 Scientific and Professional 14 22 21 32 10 2 0 42 36 51
2018 Administration and Foreign Services 16 22 27 20 9 3 3 31 40 2473
2018 Administrative Support 14 12 29 23 12 5 5 39 29 44
2018 Other 4 14 21 23 22 5 12 54 22 46
2017 Executive 16 30 26 18 10 0 0 28 46 62
2017 Scientific and Professional 23 10 21 18 13 8 7 36 39 39
2017 Administration and Foreign Services 17 23 26 19 9 3 4 30 43 2912
2017 Technical 14 19 27 21 9 7 2 34 37 42
2017 Administrative Support 11 11 28 20 15 6 8 41 26 68
2017 Operational 0 25 15 38 7 8 7 53 29 13
2017 Other 15 7 16 8 28 15 11 48 30 68
2014 Executive 12 22 45 15 6 0 0 21 35 96
2014 Scientific and Professional 16 25 22 20 5 5 7 28 46 40
2014 Administration and Foreign Services 16 19 25 22 11 3 5 36 37 3672
2014 Technical 15 7 27 23 19 1 8 47 23 69
2014 Administrative Support 16 16 16 20 15 8 8 42 39 112
2014 Operational 10 14 18 18 20 5 15 47 30 21
2014 Other 6 26 20 12 14 6 14 33 41 49

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 32 35 7 4 0 0 11 54 72
2018 Scientific and Professional 16 16 31 26 8 2 2 35 33 51
2018 Administration and Foreign Services 28 27 27 11 4 2 1 15 57 2488
2018 Administrative Support 20 24 33 12 5 5 2 18 47 45
2018 Other 10 17 23 21 18 0 11 44 30 48
2017 Executive 32 28 34 3 3 0 0 6 60 62
2017 Scientific and Professional 8 33 33 10 8 5 3 19 44 39
2017 Administration and Foreign Services 28 27 28 10 4 2 2 14 57 2917
2017 Technical 30 16 41 5 3 5 0 8 49 42
2017 Administrative Support 15 13 30 19 10 6 7 33 32 68
2017 Operational 7 32 31 15 0 0 15 17 47 13
2017 Other 21 13 18 19 16 6 6 40 39 68
2014 Executive 25 26 38 11 1 0 0 11 51 96
2014 Scientific and Professional 17 33 32 12 2 2 0 15 52 40
2014 Administration and Foreign Services 26 27 29 11 4 2 2 15 55 3685
2014 Technical 41 26 19 10 4 1 0 14 67 70
2014 Administrative Support 26 20 15 16 16 1 6 34 50 112
2014 Operational 38 24 14 0 14 5 6 15 69 21
2014 Other 22 20 29 14 8 2 4 24 46 49

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 35 1 3 3 0 0 93 6 72
2018 Scientific and Professional 46 30 2 13 8 0 0 77 21 50
2018 Administration and Foreign Services 46 30 10 8 5 1 0 77 13 2481
2018 Administrative Support 45 28 9 7 9 2 0 74 16 46
2018 Other 65 32 3 0 0 1 0 97 0 47
2017 Executive 72 21 3 2 2 0 0 94 3 61
2017 Scientific and Professional 64 24 5 8 0 0 0 87 8 38
2017 Administration and Foreign Services 45 31 11 7 5 1 1 77 12 2933
2017 Technical 31 48 16 5 0 0 0 79 5 42
2017 Administrative Support 37 28 13 8 11 3 0 67 20 69
2017 Operational 55 15 15 0 7 0 7 76 8 13
2017 Other 55 22 7 5 6 1 4 81 11 68
2014 Executive 61 34 3 0 2 0 0 95 2 96
2014 Scientific and Professional 50 27 13 7 2 0 0 77 10 40
2014 Administration and Foreign Services 46 29 10 8 6 1 0 76 14 3690
2014 Technical 41 37 8 9 4 0 0 78 13 70
2014 Administrative Support 33 29 13 9 13 3 0 64 22 112
2014 Operational 39 18 33 5 5 0 0 58 9 21
2014 Other 57 33 8 0 2 0 0 90 2 49

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 40 3 3 0 0 0 94 3 72
2018 Scientific and Professional 63 26 2 7 2 0 0 89 9 51
2018 Administration and Foreign Services 51 34 7 5 2 0 0 85 7 2479
2018 Administrative Support 58 31 5 5 2 0 0 89 7 46
2018 Other 68 28 0 3 0 1 0 97 3 47
2017 Executive 56 33 8 0 2 2 0 91 2 63
2017 Scientific and Professional 48 39 7 3 3 0 0 88 5 39
2017 Administration and Foreign Services 46 37 8 5 3 1 0 84 8 2922
2017 Technical 26 64 10 0 0 0 0 90 0 41
2017 Administrative Support 43 31 16 2 4 3 0 77 7 69
2017 Operational 62 22 15 0 0 0 0 85 0 13
2017 Other 63 18 9 8 1 0 2 82 9 68
2014 Executive 52 43 4 1 0 0 0 95 1 96
2014 Scientific and Professional 37 40 20 0 2 0 0 78 2 40
2014 Administration and Foreign Services 43 40 9 5 2 1 0 83 8 3690
2014 Technical 40 43 12 4 0 1 0 83 5 70
2014 Administrative Support 38 39 7 8 6 3 0 79 14 112
2014 Operational 47 48 0 0 5 0 0 95 5 21
2014 Other 41 55 4 0 0 0 0 96 0 49

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 32 3 4 3 0 0 90 7 72
2018 Scientific and Professional 49 24 16 7 4 0 0 73 11 51
2018 Administration and Foreign Services 42 39 11 4 2 1 0 82 6 2486
2018 Administrative Support 40 37 9 7 7 0 0 77 14 46
2018 Other 74 21 3 0 0 1 1 97 0 47

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 49 38 10 3 1 0 0 86 4 72
2018 Scientific and Professional 42 36 10 4 4 4 0 81 8 50
2018 Administration and Foreign Services 35 33 19 4 2 7 0 73 7 2477
2018 Administrative Support 37 25 21 5 2 5 5 69 8 46
2018 Other 60 23 11 0 1 3 3 88 1 48
2017 Executive 51 25 16 2 5 2 0 78 6 63
2017 Scientific and Professional 39 44 13 2 3 0 0 82 5 39
2017 Administration and Foreign Services 30 32 20 5 3 8 1 69 9 2927
2017 Technical 12 40 34 2 5 7 0 56 8 41
2017 Administrative Support 33 26 20 8 3 8 2 66 12 69
2017 Operational 31 24 38 0 0 7 0 59 0 13
2017 Other 44 21 20 5 2 7 2 71 7 68
2014 Executive 53 32 9 2 2 1 0 86 4 96
2014 Scientific and Professional 35 36 17 5 2 5 0 74 8 40
2014 Administration and Foreign Services 32 32 18 3 3 10 1 72 8 3689
2014 Technical 27 36 20 3 3 8 3 71 7 70
2014 Administrative Support 31 25 22 4 8 9 1 62 13 112
2014 Operational 20 32 29 0 5 15 0 61 5 21
2014 Other 47 33 14 0 0 6 0 85 0 49

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 55 32 11 1 0 0 0 87 1 71
2018 Scientific and Professional 36 35 18 6 4 2 0 72 10 51
2018 Administration and Foreign Services 37 37 17 4 2 4 0 77 6 2477
2018 Administrative Support 42 36 8 2 2 7 2 86 5 46
2018 Other 67 31 0 1 1 0 0 99 1 48
2017 Executive 53 33 10 3 2 0 0 86 5 63
2017 Scientific and Professional 39 44 5 7 0 5 0 87 8 39
2017 Administration and Foreign Services 31 40 17 4 2 6 0 76 7 2928
2017 Technical 30 39 21 2 2 5 0 73 5 42
2017 Administrative Support 36 29 22 0 3 8 2 72 4 68
2017 Operational 38 32 22 0 0 7 0 76 0 13
2017 Other 54 23 12 3 1 6 2 82 4 68
2014 Executive 52 37 5 4 2 0 0 89 6 96
2014 Scientific and Professional 30 45 18 2 2 2 0 76 5 40
2014 Administration and Foreign Services 33 36 16 5 3 7 0 74 8 3689
2014 Technical 25 46 12 5 4 8 0 77 10 70
2014 Administrative Support 40 27 16 4 7 4 1 72 12 112
2014 Operational 35 18 33 9 0 5 0 55 10 21
2014 Other 63 24 12 0 0 0 0 88 0 49

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 25 11 6 0 0 0 83 6 72
2018 Scientific and Professional 47 37 12 0 4 0 0 84 4 51
2018 Administration and Foreign Services 40 37 14 5 3 1 0 78 8 2479
2018 Administrative Support 47 31 8 7 2 5 0 82 10 45
2018 Other 79 16 4 1 1 0 0 95 1 47
2017 Executive 58 30 6 1 5 0 0 87 6 63
2017 Scientific and Professional 41 49 2 3 5 0 0 90 8 39
2017 Administration and Foreign Services 34 40 15 7 4 1 0 74 11 2932
2017 Technical 25 44 21 5 2 2 0 71 7 42
2017 Administrative Support 42 31 13 4 6 3 0 75 11 68
2017 Operational 40 45 15 0 0 0 0 85 0 13
2017 Other 59 21 7 5 5 2 2 83 10 68
2014 Executive 62 27 4 4 2 0 0 90 6 96
2014 Scientific and Professional 30 45 11 12 2 0 0 74 15 40
2014 Administration and Foreign Services 35 37 15 7 5 1 0 73 12 3686
2014 Technical 25 40 23 4 6 1 0 66 10 70
2014 Administrative Support 41 27 20 6 6 1 0 68 12 112
2014 Operational 30 23 29 9 9 0 0 53 18 21
2014 Other 63 16 12 4 4 0 0 80 8 49

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 50 13 4 3 1 1 80 7 72
2018 Scientific and Professional 40 28 8 11 6 6 2 73 19 51
2018 Administration and Foreign Services 26 31 19 8 5 7 4 64 14 2485
2018 Administrative Support 38 16 30 5 7 2 3 57 12 46
2018 Other 38 25 8 8 1 9 11 79 11 47
2017 Executive 51 32 9 3 2 0 3 86 5 63
2017 Scientific and Professional 41 24 5 15 5 5 5 72 22 39
2017 Administration and Foreign Services 29 30 17 7 6 5 6 66 15 2933
2017 Technical 12 35 35 12 0 2 5 50 13 42
2017 Administrative Support 25 35 14 6 9 9 2 67 17 69
2017 Operational 31 15 30 0 7 8 9 55 9 13
2017 Other 37 26 6 4 2 10 15 83 9 68
2014 Executive 50 28 16 3 2 1 0 79 5 96
2014 Scientific and Professional 35 48 7 5 2 2 0 85 8 40
2014 Administration and Foreign Services 34 29 15 7 6 5 5 69 14 3690
2014 Technical 24 39 13 10 6 0 9 69 17 69
2014 Administrative Support 28 27 16 9 13 4 3 60 23 112
2014 Operational 24 53 9 0 14 0 0 77 14 21
2014 Other 41 37 14 2 0 4 2 83 2 49

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 28 6 3 4 0 0 88 7 72
2018 Scientific and Professional 31 48 6 5 6 4 0 82 12 51
2018 Administration and Foreign Services 28 37 16 9 4 4 1 68 15 2487
2018 Administrative Support 26 37 14 10 5 2 7 69 16 46
2018 Other 42 26 9 3 4 13 3 81 8 48
2017 Executive 67 21 8 3 2 0 0 88 5 63
2017 Scientific and Professional 47 17 23 8 0 5 0 67 8 39
2017 Administration and Foreign Services 29 37 14 9 5 4 1 69 15 2930
2017 Technical 18 33 14 12 13 5 5 57 28 42
2017 Administrative Support 30 26 19 3 10 8 5 63 15 69
2017 Operational 40 30 15 7 0 0 7 76 8 13
2017 Other 31 24 6 13 15 9 2 62 31 68
2014 Executive 53 35 4 5 3 0 0 88 8 96
2014 Scientific and Professional 22 40 17 6 5 5 5 69 12 40
2014 Administration and Foreign Services 25 36 15 12 6 5 1 65 20 3684
2014 Technical 19 41 13 6 14 4 3 65 21 70
2014 Administrative Support 25 35 13 8 9 5 4 67 19 112
2014 Operational 23 44 15 5 5 9 0 73 10 21
2014 Other 39 22 18 12 4 2 2 64 17 49

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 33 10 3 0 0 0 88 3 72
2018 Scientific and Professional 31 34 12 15 6 2 0 66 21 51
2018 Administration and Foreign Services 29 37 22 7 3 2 0 67 11 2476
2018 Administrative Support 35 34 23 3 2 2 0 71 5 46
2018 Other 40 47 9 1 1 3 0 89 1 48

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 32 19 17 14 7 3 8 58 23 72
2018 Scientific and Professional 30 14 10 19 14 8 6 50 38 51
2018 Administration and Foreign Services 16 23 22 13 11 12 2 46 28 2484
2018 Administrative Support 18 21 20 9 16 6 9 46 29 46
2018 Other 29 29 17 4 1 15 5 72 6 48
2017 Executive 35 16 17 6 11 0 14 60 20 63
2017 Scientific and Professional 26 18 15 13 8 18 2 55 25 39
2017 Administration and Foreign Services 16 22 21 13 14 12 2 45 31 2927
2017 Technical 9 38 34 7 2 9 0 52 10 42
2017 Administrative Support 18 21 15 5 16 22 3 51 28 69
2017 Operational 38 31 15 0 0 7 9 82 0 13
2017 Other 20 18 18 7 10 23 5 52 23 68
2014 Executive 29 16 12 10 6 7 20 61 23 96
2014 Scientific and Professional 15 20 27 12 13 12 0 40 29 40
2014 Administration and Foreign Services 12 22 21 15 15 13 2 39 36 3688
2014 Technical 14 37 15 18 4 12 0 58 25 70
2014 Administrative Support 15 19 27 6 13 13 6 43 24 112
2014 Operational 18 37 14 16 15 0 0 55 31 21
2014 Other 23 26 14 14 4 10 8 60 22 49

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 17 83 72
2018 Scientific and Professional 18 82 51
2018 Administration and Foreign Services 11 89 2487
2018 Technical 0 100 24
2018 Other 7 93 48

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 48 265

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 65 265

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 6 265

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Executive 0 12
2018 Administration and Foreign Services 0 265

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 11 265

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Executive 0 12
2018 Administration and Foreign Services 2 265

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 4 265

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Executive 50 12
2018 Administration and Foreign Services 39 265

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Executive 42 12
2018 Administration and Foreign Services 37 265

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Executive 50 12
2018 Administration and Foreign Services 52 265

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Executive 50 12
2018 Administration and Foreign Services 39 265

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 33 265

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 54 265

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Executive 50 12
2018 Administration and Foreign Services 30 265

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Executive 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 265

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Executive 0 12
2018 Administration and Foreign Services 10 265

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 51 265

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 22 265

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 265

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 59 265

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 24 265

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 7 265

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Executive 0 12
2018 Administration and Foreign Services 21 265

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 7 265

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 6 265

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 265

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 265

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 21 265

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 9 250

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 16 250

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 9 250

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 7 250

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 11 250

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 250

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 20 250

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 11 250

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 13 250

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 30 250

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 10 250

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Executive 50 10
2018 Administration and Foreign Services 50 250

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 57 250

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 10
2018 Administration and Foreign Services 5 250

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 12 250

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 18 24 4 1 11 3 66 6 72
2018 Scientific and Professional 22 12 17 2 8 26 12 55 16 50
2018 Administration and Foreign Services 16 14 24 4 4 30 7 48 14 2487
2018 Administrative Support 26 16 23 0 2 24 9 62 3 45
2018 Other 36 9 11 0 2 31 11 77 3 48
2017 Executive 26 29 11 5 1 22 6 76 9 63
2017 Scientific and Professional 23 13 10 3 10 36 6 61 22 39
2017 Administration and Foreign Services 14 14 22 4 5 31 10 48 14 2932
2017 Technical 7 25 36 0 0 26 7 47 0 42
2017 Administrative Support 8 17 16 6 6 34 13 47 22 69
2017 Operational 31 0 30 0 0 23 17 51 0 13
2017 Other 20 7 9 3 4 42 15 63 17 68
2014 Executive 29 22 12 2 4 21 9 73 9 96
2014 Scientific and Professional 12 15 18 5 2 40 7 52 14 40
2014 Administration and Foreign Services 12 13 23 4 5 34 9 44 16 3688
2014 Technical 9 26 25 5 6 19 10 49 15 70
2014 Administrative Support 15 11 26 5 6 25 11 41 19 111
2014 Operational 18 20 27 5 5 26 0 51 12 21
2014 Other 16 24 8 4 0 25 22 77 8 49

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 37 11 0 0 0 1 89 0 71
2018 Scientific and Professional 34 28 15 4 4 10 4 73 9 50
2018 Administration and Foreign Services 28 29 22 4 3 12 1 66 8 2491
2018 Administrative Support 35 26 16 5 2 11 5 73 8 45
2018 Other 50 19 9 1 1 20 0 87 2 48
2017 Executive 48 21 21 5 1 4 0 72 7 63
2017 Scientific and Professional 34 23 8 5 8 23 0 74 16 39
2017 Administration and Foreign Services 22 28 22 5 3 18 2 63 10 2933
2017 Technical 21 35 29 0 0 10 5 66 0 41
2017 Administrative Support 23 23 22 6 6 17 3 57 15 69
2017 Operational 48 0 45 0 0 7 0 52 0 13
2017 Other 34 17 15 5 2 23 5 70 10 68
2014 Executive 39 31 15 3 2 9 1 78 6 96
2014 Scientific and Professional 17 22 28 10 0 22 0 51 13 40
2014 Administration and Foreign Services 17 24 24 5 4 24 2 55 12 3689
2014 Technical 12 43 24 5 5 11 0 62 11 70
2014 Administrative Support 23 26 18 6 5 20 3 62 14 112
2014 Operational 18 15 33 14 5 15 0 39 22 21
2014 Other 33 35 10 4 0 14 4 83 5 49

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 7 93 70
2018 Administration and Foreign Services 6 94 2480
2018 Administrative Support 12 88 45

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 28 149

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 76 149

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 3 149

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 149

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 149

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 149

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 18 149

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 24 149

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 12 149

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 25 149

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 24 149

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 11 149

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 19 149

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 149

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 25 149

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 29 148

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 17 148

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 6 148

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 148

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 148

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 8 148

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 47 148

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 143

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 143

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 6 143

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 143

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 143

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 143

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 27 143

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 143

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 48 143

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 65 143

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 4 143

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 143

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 40 19 19 3 0 15 3 73 3 72
2018 Scientific and Professional 20 12 23 2 2 30 10 54 7 50
2018 Administration and Foreign Services 16 14 26 3 3 31 7 49 9 2484
2018 Administrative Support 22 14 24 0 2 24 14 58 4 45
2018 Other 31 16 7 0 1 34 11 86 1 48
2017 Executive 21 18 17 5 0 31 8 64 8 62
2017 Scientific and Professional 18 10 20 0 3 41 8 55 5 39
2017 Administration and Foreign Services 14 15 22 2 3 36 8 52 9 2929
2017 Technical 7 18 33 0 2 33 7 41 4 42
2017 Administrative Support 11 16 20 2 3 37 10 53 9 68
2017 Operational 31 0 39 0 0 23 7 44 0 13
2017 Other 21 8 9 2 4 39 17 66 13 68
2014 Executive 33 16 11 0 2 32 6 80 3 96
2014 Scientific and Professional 10 17 23 2 0 35 12 52 5 40
2014 Administration and Foreign Services 12 13 23 3 2 39 8 47 10 3689
2014 Technical 9 30 28 1 0 28 3 58 2 70
2014 Administrative Support 16 11 26 0 7 32 7 45 12 112
2014 Operational 14 5 32 0 5 41 5 33 8 21
2014 Other 14 26 12 4 0 22 21 71 7 49

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 53 32 13 1 0 1 0 86 1 72
2018 Scientific and Professional 30 26 19 2 2 16 4 71 5 50
2018 Administration and Foreign Services 27 29 22 3 3 14 1 67 7 2486
2018 Administrative Support 36 24 17 2 2 12 7 73 6 45
2018 Other 45 21 9 0 1 23 0 87 1 48
2017 Executive 48 24 13 8 2 6 0 76 10 63
2017 Scientific and Professional 26 26 20 5 0 23 0 67 7 39
2017 Administration and Foreign Services 24 28 21 3 2 21 2 66 7 2929
2017 Technical 21 25 33 0 0 19 2 58 0 42
2017 Administrative Support 24 26 22 2 3 19 4 66 6 69
2017 Operational 48 0 30 0 0 22 0 62 0 13
2017 Other 39 13 6 2 5 24 11 80 10 68
2014 Executive 42 26 12 0 2 17 1 83 2 96
2014 Scientific and Professional 17 22 26 7 0 25 2 55 10 40
2014 Administration and Foreign Services 19 24 23 3 2 27 2 60 8 3687
2014 Technical 18 38 21 3 0 20 0 70 4 70
2014 Administrative Support 24 21 23 3 6 21 3 59 11 112
2014 Operational 18 20 27 0 5 26 5 54 7 21
2014 Other 26 39 12 2 0 16 4 82 3 49
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 21 11 4 4 0 0 80 8 71
2018 Scientific and Professional 62 16 8 3 8 2 0 80 12 50
2018 Administration and Foreign Services 55 26 10 4 4 1 0 82 8 2474
2018 Administrative Support 52 26 0 14 5 2 2 81 19 46
2018 Other 77 18 5 0 0 0 0 95 0 48
2017 Executive 65 14 11 6 2 2 0 81 8 63
2017 Scientific and Professional 70 13 10 0 5 0 3 85 5 39
2017 Administration and Foreign Services 56 24 11 4 3 2 0 82 7 2931
2017 Technical 38 29 21 2 5 5 0 70 7 42
2017 Administrative Support 61 13 14 0 9 2 2 76 10 69
2017 Operational 62 16 7 7 0 0 7 84 8 13
2017 Other 65 17 11 3 0 1 3 85 4 68

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 40 11 4 0 0 0 84 4 70
2018 Scientific and Professional 22 46 16 2 6 7 2 74 9 51
2018 Administration and Foreign Services 24 37 22 8 3 6 0 65 12 2489
2018 Administrative Support 38 19 29 8 5 2 0 58 13 45
2018 Other 36 35 14 5 1 8 0 78 7 48
2017 Executive 27 43 11 13 3 3 0 72 16 63
2017 Scientific and Professional 13 34 28 10 8 5 3 51 19 39
2017 Administration and Foreign Services 12 32 26 12 8 10 0 50 22 2932
2017 Technical 7 33 23 4 7 26 0 54 14 42
2017 Administrative Support 11 26 25 12 9 17 0 45 26 67
2017 Operational 23 17 22 15 0 22 0 52 19 13
2017 Other 15 32 13 11 7 18 3 60 24 68

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 39 19 11 3 0 0 67 14 72
2018 Scientific and Professional 22 30 18 16 10 5 0 54 27 51
2018 Administration and Foreign Services 21 34 21 14 7 4 0 57 21 2490
2018 Administrative Support 37 25 15 14 7 2 0 64 21 46
2018 Other 42 37 16 1 1 3 0 81 3 48
2017 Executive 21 36 19 16 6 2 0 58 22 63
2017 Scientific and Professional 23 26 18 18 10 5 0 51 30 39
2017 Administration and Foreign Services 13 34 22 16 11 4 0 49 28 2931
2017 Technical 14 32 19 21 7 7 0 50 31 42
2017 Administrative Support 20 39 12 14 8 6 1 64 23 69
2017 Operational 23 8 39 15 0 7 7 36 18 13
2017 Other 23 29 18 16 10 3 2 54 26 68

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 20 27 26 10 16 0 1 48 26 70
2018 Scientific and Professional 14 28 14 16 22 1 4 45 41 50
2018 Administration and Foreign Services 21 24 24 13 16 0 2 45 30 2492
2018 Administrative Support 22 25 17 7 30 0 0 47 36 46
2018 Other 24 17 30 14 16 0 0 41 30 48
2017 Executive 24 41 19 10 6 0 0 65 16 62
2017 Scientific and Professional 8 29 10 13 37 0 3 37 52 38
2017 Administration and Foreign Services 20 25 21 15 17 0 2 46 33 2929
2017 Technical 21 26 14 14 20 0 5 49 36 42
2017 Administrative Support 23 29 22 10 15 0 1 53 26 69
2017 Operational 32 0 45 23 0 0 0 32 23 13
2017 Other 30 23 17 7 21 0 2 53 29 68

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 23 23 24 26 0 0 27 50 70
2018 Scientific and Professional 16 28 28 10 12 5 0 47 23 50
2018 Administration and Foreign Services 17 27 29 16 10 0 1 44 26 2485
2018 Administrative Support 36 31 19 7 7 0 0 67 14 45
2018 Other 45 33 16 6 1 0 0 77 7 48
2017 Executive 6 16 16 33 29 0 0 22 62 63
2017 Scientific and Professional 13 28 35 13 8 0 3 42 21 39
2017 Administration and Foreign Services 19 27 27 16 11 0 1 46 27 2928
2017 Technical 20 22 17 25 16 0 0 42 42 41
2017 Administrative Support 29 25 21 13 9 2 1 56 23 68
2017 Operational 53 15 15 7 9 0 0 68 17 13
2017 Other 41 24 21 3 10 0 2 66 13 68

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 20 31 23 20 0 0 26 43 70
2018 Scientific and Professional 10 36 26 10 12 5 0 49 23 50
2018 Administration and Foreign Services 19 29 26 15 10 1 1 48 25 2484
2018 Administrative Support 41 38 7 7 5 0 2 81 12 45
2018 Other 57 22 13 5 2 0 0 79 8 48
2017 Executive 3 16 29 27 25 0 0 19 52 63
2017 Scientific and Professional 16 32 29 13 8 0 3 49 21 38
2017 Administration and Foreign Services 20 28 24 16 11 0 1 48 27 2922
2017 Technical 5 24 29 21 12 2 7 32 36 42
2017 Administrative Support 33 24 21 15 5 0 3 58 20 68
2017 Operational 49 16 0 8 19 0 8 71 29 12
2017 Other 52 24 11 4 8 0 2 77 12 67

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 9 35 30 22 0 0 13 52 69
2018 Scientific and Professional 10 38 30 8 6 7 0 52 15 50
2018 Administration and Foreign Services 16 24 24 19 15 1 1 40 35 2488
2018 Administrative Support 28 23 14 14 20 0 0 52 34 46
2018 Other 42 28 10 8 10 0 3 72 18 48
2017 Executive 6 18 11 30 35 0 0 24 65 63
2017 Scientific and Professional 15 28 28 8 18 0 3 45 26 39
2017 Administration and Foreign Services 16 23 24 19 17 1 1 39 36 2928
2017 Technical 17 21 5 27 28 2 0 39 56 42
2017 Administrative Support 30 16 20 17 12 2 4 49 30 69
2017 Operational 38 15 8 7 25 0 7 57 35 13
2017 Other 37 15 25 6 11 4 2 55 18 67

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 26 16 24 21 0 0 39 46 70
2018 Scientific and Professional 38 18 12 12 10 5 4 62 24 50
2018 Administration and Foreign Services 41 27 15 6 4 1 6 73 11 2483
2018 Administrative Support 62 22 9 0 0 0 7 90 0 45
2018 Other 62 23 8 1 2 0 5 89 3 46
2017 Executive 8 15 16 33 25 0 3 23 61 63
2017 Scientific and Professional 39 24 20 10 3 3 3 66 13 39
2017 Administration and Foreign Services 40 28 14 6 4 1 7 73 12 2923
2017 Technical 33 22 16 5 17 0 7 60 23 42
2017 Administrative Support 58 6 9 5 6 3 13 77 13 69
2017 Operational 53 16 0 0 9 8 15 88 12 13
2017 Other 53 23 7 5 5 2 7 82 10 68

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 14 15 18 27 25 0 0 30 52 71
2018 Scientific and Professional 28 22 18 14 12 5 0 53 28 50
2018 Administration and Foreign Services 35 28 19 10 7 1 1 64 17 2483
2018 Administrative Support 47 21 11 9 9 0 2 70 19 46
2018 Other 42 35 11 5 4 3 0 79 9 48
2017 Executive 5 24 31 25 13 0 2 29 39 63
2017 Scientific and Professional 18 32 34 8 5 0 3 51 13 38
2017 Administration and Foreign Services 33 30 21 10 5 0 1 63 16 2928
2017 Technical 35 34 14 9 7 0 0 70 16 42
2017 Administrative Support 40 27 14 7 9 0 3 69 17 67
2017 Operational 68 22 9 0 0 0 0 91 0 13
2017 Other 34 21 23 11 4 2 5 59 16 66

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 30 31 24 13 3 0 0 61 15 71
2018 Scientific and Professional 27 25 16 16 8 3 4 55 27 49
2018 Administration and Foreign Services 22 33 25 12 6 1 1 56 18 2482
2018 Administrative Support 36 32 14 7 12 0 0 67 19 46
2018 Other 59 30 8 0 1 3 0 91 1 47
2017 Executive 27 30 16 17 10 0 0 58 27 63
2017 Scientific and Professional 29 27 21 13 3 0 8 60 17 38
2017 Administration and Foreign Services 24 31 24 12 7 1 2 56 20 2920
2017 Technical 16 46 21 9 7 0 0 63 16 42
2017 Administrative Support 32 29 14 12 5 2 5 66 19 68
2017 Operational 60 17 7 8 7 0 0 78 15 13
2017 Other 49 21 12 3 11 2 3 73 14 66

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 27 30 21 13 0 0 37 34 71
2018 Scientific and Professional 16 21 31 14 12 5 0 39 28 49
2018 Administration and Foreign Services 15 28 27 17 11 1 1 44 29 2476
2018 Administrative Support 26 39 20 11 3 0 0 65 14 46
2018 Other 45 30 16 6 1 3 0 77 7 48
2017 Executive 10 21 31 27 11 0 0 30 38 63
2017 Scientific and Professional 21 21 31 18 5 0 3 43 24 38
2017 Administration and Foreign Services 15 28 24 19 11 1 1 44 31 2925
2017 Technical 11 31 31 18 5 2 2 44 24 42
2017 Administrative Support 37 22 20 10 6 3 3 62 17 68
2017 Operational 38 38 8 9 7 0 0 75 17 13
2017 Other 38 24 15 10 6 4 3 66 17 66

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 24 28 30 13 6 0 0 52 18 71
2018 Scientific and Professional 11 31 23 8 21 3 2 44 31 48
2018 Administration and Foreign Services 19 27 25 16 11 1 1 47 28 2471
2018 Administrative Support 31 23 20 20 5 0 0 54 26 46
2018 Other 23 30 36 5 3 3 0 54 8 48
2017 Executive 29 29 19 15 8 0 0 58 23 63
2017 Scientific and Professional 23 20 34 10 10 0 3 45 21 39
2017 Administration and Foreign Services 19 28 22 17 12 1 1 48 29 2925
2017 Technical 16 38 32 5 7 2 0 55 12 42
2017 Administrative Support 33 25 22 11 6 2 3 60 17 68
2017 Operational 53 40 0 0 7 0 0 93 7 13
2017 Other 32 28 11 11 12 2 3 64 25 66

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 21 23 31 14 10 0 0 44 24 70
2018 Scientific and Professional 19 35 31 8 2 5 0 57 11 49
2018 Administration and Foreign Services 26 30 24 12 7 1 1 57 19 2468
2018 Administrative Support 43 28 17 12 0 0 0 71 12 45
2018 Other 30 36 18 9 4 3 1 69 13 48
2017 Executive 19 22 32 13 14 0 0 41 27 63
2017 Scientific and Professional 16 29 32 15 5 0 3 46 21 38
2017 Administration and Foreign Services 27 32 21 11 7 1 1 60 18 2919
2017 Technical 17 36 24 12 5 2 5 57 18 42
2017 Administrative Support 36 28 16 11 4 2 4 68 15 68
2017 Operational 68 32 0 0 0 0 0 100 0 13
2017 Other 37 32 14 8 4 2 3 72 13 66

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 24 10 10 0 0 0 80 10 70
2018 Scientific and Professional 49 27 12 4 4 3 0 79 9 49
2018 Administration and Foreign Services 55 21 12 5 4 0 2 79 9 2461
2018 Administrative Support 61 20 14 3 0 0 2 83 3 46
2018 Other 69 19 8 1 3 0 0 88 4 48
2017 Executive 66 19 6 2 1 2 5 90 3 63
2017 Scientific and Professional 42 34 13 8 0 0 3 78 8 38
2017 Administration and Foreign Services 57 23 11 4 3 0 2 81 8 2928
2017 Technical 58 23 7 12 0 0 0 81 12 42
2017 Administrative Support 69 13 12 3 3 0 0 82 6 69
2017 Operational 85 8 7 0 0 0 0 93 0 13
2017 Other 69 13 6 5 2 0 5 87 7 68

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 70 16 6 1 1 0 6 91 3 70
2018 Scientific and Professional 70 10 2 4 2 3 8 91 7 49
2018 Administration and Foreign Services 65 16 8 4 3 1 4 85 7 2469
2018 Administrative Support 62 17 14 0 5 2 0 81 5 45
2018 Other 75 16 0 5 1 0 3 94 6 48

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 17 3 1 4 0 7 91 6 70
2018 Scientific and Professional 58 10 10 4 4 5 8 79 10 49
2018 Administration and Foreign Services 72 11 5 3 3 1 4 88 6 2475
2018 Administrative Support 74 7 5 2 7 0 5 85 10 46
2018 Other 87 8 1 0 1 1 3 98 1 48
2017 Executive 80 5 8 6 0 0 2 86 6 63
2017 Scientific and Professional 67 11 10 8 3 0 3 80 11 39
2017 Administration and Foreign Services 74 10 5 3 3 1 3 88 6 2927
2017 Technical 90 7 2 0 0 0 0 98 0 42
2017 Administrative Support 74 8 2 3 8 1 5 87 11 69
2017 Operational 85 8 0 0 0 0 7 100 0 13
2017 Other 74 7 2 3 1 5 9 94 5 68

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 24 13 1 4 0 0 82 6 71
2018 Scientific and Professional 58 27 6 0 0 3 6 93 0 49
2018 Administration and Foreign Services 63 22 8 3 2 0 2 87 5 2486
2018 Administrative Support 67 19 5 2 0 0 7 93 2 46
2018 Other 82 12 1 3 3 0 0 94 5 48
2017 Executive 59 27 14 0 0 0 0 86 0 63
2017 Scientific and Professional 58 19 13 3 3 0 5 81 5 38
2017 Administration and Foreign Services 61 23 8 3 2 1 2 86 6 2926
2017 Technical 79 16 5 0 0 0 0 95 0 42
2017 Administrative Support 71 15 2 5 3 0 4 89 9 69
2017 Operational 71 29 0 0 0 0 0 100 0 13
2017 Other 67 14 5 3 0 3 8 92 3 68

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 14 14 7 6 0 0 74 13 72
2018 Scientific and Professional 47 12 19 6 6 3 6 66 14 49
2018 Administration and Foreign Services 60 19 9 5 4 1 2 81 10 2479
2018 Administrative Support 56 25 3 7 5 0 5 85 12 46
2018 Other 70 23 3 1 3 0 0 94 4 47
2017 Executive 62 25 8 2 3 0 0 87 5 63
2017 Scientific and Professional 54 23 10 3 3 3 5 84 6 39
2017 Administration and Foreign Services 64 17 7 4 4 1 2 84 8 2929
2017 Technical 64 19 17 0 0 0 0 83 0 41
2017 Administrative Support 65 13 6 4 9 0 3 81 13 69
2017 Operational 78 15 7 0 0 0 0 93 0 13
2017 Other 56 22 6 3 1 3 9 88 5 68

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 41 19 3 1 0 0 77 4 69
2018 Scientific and Professional 39 13 6 2 0 3 37 86 4 47
2018 Administration and Foreign Services 57 12 5 2 0 1 24 91 3 2472
2018 Administrative Support 66 9 0 2 0 0 23 97 3 46
2018 Other 77 6 1 0 3 0 13 96 3 48
2017 Executive 48 38 13 0 0 0 2 87 0 63
2017 Scientific and Professional 58 8 5 3 3 0 24 87 7 38
2017 Administration and Foreign Services 59 12 4 2 1 1 21 91 4 2927
2017 Technical 51 7 2 2 0 0 38 92 4 42
2017 Administrative Support 70 2 2 1 3 0 21 92 6 69
2017 Operational 93 7 0 0 0 0 0 100 0 13
2017 Other 64 11 0 0 0 5 20 100 0 68

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 65 19 7 6 3 0 0 85 8 72
2018 Scientific and Professional 55 14 6 2 2 3 16 87 5 49
2018 Administration and Foreign Services 62 19 8 3 2 0 6 87 5 2477
2018 Administrative Support 70 14 7 5 0 0 5 88 5 46
2018 Other 82 16 1 0 1 0 1 99 1 48
2017 Executive 61 27 5 6 0 0 2 89 6 63
2017 Scientific and Professional 53 16 19 0 0 0 13 78 0 38
2017 Administration and Foreign Services 63 19 8 2 1 1 6 87 4 2912
2017 Technical 65 17 7 7 0 0 5 85 7 42
2017 Administrative Support 63 18 5 1 3 1 8 89 5 69
2017 Operational 83 0 9 0 0 0 7 90 0 13
2017 Other 64 16 3 0 0 3 13 96 0 67

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 80 11 3 3 1 0 1 93 4 71
2018 Scientific and Professional 55 12 12 0 6 5 8 79 7 49
2018 Administration and Foreign Services 67 16 7 3 3 1 4 87 6 2485
2018 Administrative Support 49 16 5 11 11 2 5 70 24 46
2018 Other 62 9 15 5 6 0 3 73 11 48
2017 Executive 80 12 2 2 2 2 2 95 3 63
2017 Scientific and Professional 64 19 3 7 3 0 5 87 10 39
2017 Administration and Foreign Services 62 19 8 4 4 1 3 84 8 2928
2017 Technical 58 26 9 0 2 0 5 88 3 42
2017 Administrative Support 50 14 13 10 7 2 4 67 19 69
2017 Operational 71 15 7 7 0 0 0 85 7 13
2017 Other 45 17 14 8 7 3 6 69 16 68

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 21 7 8 0 0 0 85 8 71
2018 Scientific and Professional 52 23 12 4 4 3 2 78 9 49
2018 Administration and Foreign Services 52 26 13 4 2 0 3 81 6 2483
2018 Administrative Support 53 21 9 2 9 0 5 78 12 45
2018 Other 47 39 5 5 3 0 1 87 8 48
2017 Executive 67 21 8 3 0 0 2 89 3 63
2017 Scientific and Professional 35 33 16 5 3 0 8 74 9 37
2017 Administration and Foreign Services 54 26 12 4 2 0 2 82 6 2926
2017 Technical 59 34 2 3 0 0 2 95 3 41
2017 Administrative Support 60 17 9 3 9 0 2 79 12 69
2017 Operational 78 15 0 0 0 0 7 100 0 13
2017 Other 47 21 17 5 1 0 9 75 6 68

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 18 41 20 17 0 0 23 37 71
2018 Scientific and Professional 16 38 22 16 8 1 0 54 24 51
2018 Administration and Foreign Services 13 32 37 14 5 0 0 45 18 2495
2018 Administrative Support 25 26 42 2 2 0 2 52 5 45
2018 Other 34 43 18 1 1 3 0 79 3 48
2017 Executive 3 18 39 29 11 0 0 21 40 63
2017 Scientific and Professional 10 23 51 13 3 0 0 34 16 39
2017 Administration and Foreign Services 10 28 39 15 7 0 0 38 22 2933
2017 Technical 14 24 33 25 5 0 0 38 29 42
2017 Administrative Support 25 26 30 11 7 0 2 51 19 69
2017 Operational 22 46 22 9 0 0 0 68 9 13
2017 Other 19 35 28 12 2 2 2 56 15 68

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 21 21 34 17 4 0 1 22 43 70
2018 Scientific and Professional 8 20 30 31 10 1 0 42 28 51
2018 Administration and Foreign Services 9 20 38 23 10 0 0 33 29 2464
2018 Administrative Support 0 11 39 20 30 0 0 50 11 46
2018 Other 2 12 22 37 27 0 0 65 14 47
2017 Executive 16 35 34 13 2 0 0 15 51 62
2017 Scientific and Professional 3 18 46 20 13 0 0 33 20 39
2017 Administration and Foreign Services 9 22 38 22 9 0 0 31 31 2925
2017 Technical 2 19 41 28 9 0 0 38 21 42
2017 Administrative Support 13 17 28 23 18 2 0 42 31 69
2017 Operational 0 0 55 15 23 8 0 41 0 13
2017 Other 7 9 30 35 15 0 3 52 17 68
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 32 21 11 13 1 0 23 77 72
2018 Scientific and Professional 22 16 41 9 12 0 0 22 78 51
2018 Administration and Foreign Services 30 27 19 11 10 2 1 31 69 2500
2018 Administrative Support 28 20 18 14 18 0 1 28 72 46
2018 Other 30 30 13 19 6 3 0 30 70 48
2017 Executive 29 28 23 13 2 5 0 30 70 63
2017 Scientific and Professional 31 10 20 13 18 5 2 33 67 39
2017 Administration and Foreign Services 30 26 19 11 9 4 2 32 68 2931
2017 Technical 40 16 24 5 11 2 2 42 58 42
2017 Administrative Support 34 22 20 6 12 3 4 36 64 69
2017 Operational 62 23 16 0 0 0 0 62 38 13
2017 Other 31 17 18 9 10 3 12 37 63 68

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 24 55
2018 Scientific and Professional 33 40
2018 Administration and Foreign Services 17 1686
2018 Administrative Support 35 31
2018 Other 39 33
2017 Executive 14 42
2017 Scientific and Professional 29 24
2017 Administration and Foreign Services 17 1883
2017 Technical 9 23
2017 Administrative Support 37 41
2017 Other 35 37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 38 55
2018 Scientific and Professional 43 40
2018 Administration and Foreign Services 34 1686
2018 Administrative Support 29 31
2018 Other 46 33
2017 Executive 32 42
2017 Scientific and Professional 50 24
2017 Administration and Foreign Services 32 1883
2017 Technical 24 23
2017 Administrative Support 31 41
2017 Other 59 37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 11 55
2018 Scientific and Professional 25 40
2018 Administration and Foreign Services 17 1686
2018 Administrative Support 23 31
2018 Other 38 33
2017 Executive 5 42
2017 Scientific and Professional 13 24
2017 Administration and Foreign Services 15 1883
2017 Technical 8 23
2017 Administrative Support 18 41
2017 Other 25 37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Executive 58 55
2018 Scientific and Professional 38 40
2018 Administration and Foreign Services 54 1686
2018 Administrative Support 48 31
2018 Other 11 33
2017 Executive 45 42
2017 Scientific and Professional 58 24
2017 Administration and Foreign Services 55 1883
2017 Technical 43 23
2017 Administrative Support 52 41
2017 Other 11 37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Executive 4 55
2018 Scientific and Professional 3 40
2018 Administration and Foreign Services 5 1686
2018 Administrative Support 13 31
2018 Other 4 33
2017 Executive 2 42
2017 Scientific and Professional 13 24
2017 Administration and Foreign Services 6 1883
2017 Technical 0 23
2017 Administrative Support 2 41
2017 Other 8 37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Executive 58 55
2018 Scientific and Professional 28 40
2018 Administration and Foreign Services 27 1686
2018 Administrative Support 23 31
2018 Other 20 33

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Executive 33 55
2018 Scientific and Professional 22 40
2018 Administration and Foreign Services 36 1686
2018 Administrative Support 29 31
2018 Other 29 33
2017 Executive 40 42
2017 Scientific and Professional 46 24
2017 Administration and Foreign Services 38 1883
2017 Technical 36 23
2017 Administrative Support 35 41
2017 Other 40 37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Executive 6 35 17 10 8 25 52
2018 Scientific and Professional 3 33 27 8 5 24 38
2018 Administration and Foreign Services 4 39 19 12 5 21 1620
2018 Administrative Support 4 50 14 4 4 25 28
2018 Other 4 59 20 10 2 5 30
2017 Executive 12 40 17 10 2 19 42
2017 Scientific and Professional 0 46 28 9 0 17 24
2017 Administration and Foreign Services 5 45 20 12 5 14 1864
2017 Technical 9 33 22 14 0 22 22
2017 Administrative Support 4 52 12 6 6 20 39
2017 Other 10 53 14 8 2 12 37

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 20 80 55
2018 Scientific and Professional 33 67 40
2018 Administration and Foreign Services 31 69 1677
2018 Administrative Support 39 61 31
2018 Other 40 60 32

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 13 13 11 8 1 3 66 21 71
2018 Scientific and Professional 37 14 22 8 15 0 4 53 24 51
2018 Administration and Foreign Services 36 16 15 12 14 1 5 56 27 2488
2018 Administrative Support 39 18 8 14 11 0 10 64 28 46
2018 Other 37 26 17 5 0 3 12 74 6 48

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 7 16 24 18 25 2 7 26 48 55
2018 Scientific and Professional 8 29 15 13 23 4 8 41 41 39
2018 Administration and Foreign Services 8 19 20 18 25 2 7 29 48 1679
2018 Administrative Support 16 13 19 13 26 0 13 33 44 31
2018 Other 23 31 15 15 15 0 1 55 30 33
2017 Executive 9 29 15 21 10 0 17 46 37 42
2017 Scientific and Professional 13 43 9 26 4 0 4 59 32 23
2017 Administration and Foreign Services 8 17 19 19 25 2 10 29 50 1893
2017 Technical 8 21 17 17 20 0 17 35 45 23
2017 Administrative Support 22 15 7 11 34 3 9 41 51 41
2017 Other 28 20 5 14 24 6 3 53 42 37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 11 18 13 51 2 5 12 69 55
2018 Scientific and Professional 5 16 10 21 47 2 0 21 69 39
2018 Administration and Foreign Services 5 12 15 20 44 2 3 17 67 1678
2018 Administrative Support 0 10 3 33 33 3 17 13 83 30
2018 Other 7 28 19 12 30 4 0 37 43 33
2017 Executive 2 10 5 10 52 0 21 15 78 42
2017 Scientific and Professional 4 13 4 20 59 0 0 17 79 24
2017 Administration and Foreign Services 3 10 13 18 49 2 5 14 72 1894
2017 Technical 4 17 9 13 49 0 8 23 67 23
2017 Administrative Support 12 12 7 21 42 3 4 26 67 41
2017 Other 13 12 14 9 39 10 3 29 55 37
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