2018 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 46 8 4 0 0 0 88 4 26
2017 CS 54 36 0 6 3 0 0 91 9 33
2017 CS-03 57 29 0 14 0 0 0 86 14 14
2017 CS-04 54 37 0 0 9 0 0 91 9 11
2014 CS 17 53 13 7 10 0 0 70 17 30
2014 CS-03 7 71 14 0 7 0 0 79 7 14
2011 CS 33 47 14 3 3 0 0 81 6 36
2011 CS-03 24 53 18 6 0 0 0 76 6 17
2011 CS-04 30 40 20 0 10 0 0 70 10 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 48 11 7 0 0 0 81 7 27
2017 CS 36 36 18 9 0 0 0 73 9 33
2017 CS-03 29 43 29 0 0 0 0 71 0 14
2017 CS-04 36 28 9 27 0 0 0 64 27 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 69 27 4 0 0 0 0 96 0 26
2017 CS 63 27 9 0 0 0 0 91 0 33
2017 CS-03 64 21 14 0 0 0 0 86 0 14
2017 CS-04 54 46 0 0 0 0 0 100 0 11
2014 CS 40 47 10 0 3 0 0 87 3 30
2014 CS-03 57 29 7 0 7 0 0 86 7 14
2011 CS 58 33 6 3 0 0 0 92 3 36
2011 CS-03 53 35 6 6 0 0 0 88 6 17
2011 CS-04 60 30 10 0 0 0 0 90 0 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 41 7 4 0 0 0 89 4 27
2017 CS 51 33 6 3 3 3 0 87 6 33
2017 CS-03 50 36 7 0 0 7 0 92 0 14
2017 CS-04 45 37 0 9 9 0 0 82 18 11
2014 CS 17 63 10 3 7 0 0 80 10 30
2014 CS-03 21 64 7 0 7 0 0 86 7 14
2011 CS 44 31 14 8 3 0 0 75 11 36
2011 CS-03 41 29 18 12 0 0 0 71 12 17
2011 CS-04 30 30 20 10 10 0 0 60 20 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 35 23 4 4 0 0 69 8 26
2017 CS 49 24 21 6 0 0 0 73 6 33
2017 CS-03 43 21 29 7 0 0 0 64 7 14
2017 CS-04 46 27 18 9 0 0 0 73 9 11
2014 CS 10 43 20 10 10 7 0 57 21 30
2014 CS-03 14 50 21 14 0 0 0 64 14 14
2011 CS 17 44 17 14 3 6 0 65 18 36
2011 CS-03 24 29 24 18 0 6 0 56 19 17
2011 CS-04 0 40 20 20 10 10 0 44 33 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 42 15 8 0 0 0 77 8 26
2017 CS 46 30 15 6 3 0 0 76 9 33
2017 CS-03 43 29 22 7 0 0 0 71 7 14
2017 CS-04 46 27 9 9 9 0 0 73 18 11
2014 CS 7 45 17 17 7 7 0 56 26 29
2014 CS-03 7 50 29 14 0 0 0 57 14 14
2011 CS 17 50 22 8 3 0 0 67 11 36
2011 CS-03 24 41 24 12 0 0 0 65 12 17
2011 CS-04 0 40 40 10 10 0 0 40 20 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 31 19 8 4 0 0 69 12 26
2017 CS 46 15 27 6 6 0 0 61 12 33
2017 CS-03 43 14 36 7 0 0 0 57 7 14
2017 CS-04 37 18 27 0 18 0 0 55 18 11
2014 CS 10 17 30 20 17 3 3 29 39 30
2014 CS-03 14 7 43 29 0 0 7 23 31 14
2011 CS 11 28 25 25 8 3 0 40 34 36
2011 CS-03 12 24 29 29 0 6 0 38 31 17
2011 CS-04 0 30 10 30 30 0 0 30 60 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 33 19 0 4 0 0 78 4 27
2017 CS 58 24 9 6 0 3 0 84 6 33
2017 CS-03 57 21 14 0 0 7 0 85 0 14
2017 CS-04 37 36 9 18 0 0 0 73 18 11
2014 CS 17 47 10 10 10 7 0 68 21 30
2014 CS-03 14 50 14 7 0 14 0 75 8 14
2011 CS 39 39 22 0 0 0 0 78 0 36
2011 CS-03 47 29 24 0 0 0 0 76 0 17
2011 CS-04 20 50 30 0 0 0 0 70 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 38 12 0 4 0 0 85 4 26
2017 CS 55 24 6 12 3 0 0 79 15 33
2017 CS-03 50 36 7 7 0 0 0 86 7 14
2017 CS-04 46 18 0 27 9 0 0 64 36 11
2014 CS 23 40 17 3 13 3 0 66 17 30
2014 CS-03 21 43 21 0 7 7 0 69 8 14
2011 CS 33 53 11 3 0 0 0 86 3 36
2011 CS-03 29 53 12 6 0 0 0 82 6 17
2011 CS-04 40 60 0 0 0 0 0 100 0 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 52 15 26 4 4 0 0 67 7 27
2017 CS 50 19 19 9 3 0 0 69 12 32
2017 CS-03 31 31 31 8 0 0 0 61 8 13
2017 CS-04 46 18 9 18 9 0 0 64 27 11
2014 CS 27 33 17 10 13 0 0 60 23 30
2014 CS-03 29 29 21 7 14 0 0 57 21 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 37 7 22 7 4 0 62 31 27
2017 CS 33 30 18 9 6 3 0 66 16 33
2017 CS-03 29 29 22 14 7 0 0 57 21 14
2017 CS-04 37 27 18 0 9 9 0 70 10 11
2014 CS 3 43 20 17 10 7 0 50 29 30
2014 CS-03 7 43 29 14 0 7 0 54 15 14
2011 CS 31 39 14 11 3 3 0 71 14 36
2011 CS-03 41 41 0 12 0 6 0 88 13 17
2011 CS-04 10 30 40 10 10 0 0 40 20 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 42 23 19 0 0 0 58 19 26
2017 CS 30 30 24 9 6 0 0 61 15 33
2017 CS-03 36 21 29 14 0 0 0 57 14 14
2017 CS-04 37 18 27 0 18 0 0 55 18 11
2014 CS 0 40 27 20 10 3 0 41 31 30
2014 CS-03 0 36 50 7 0 7 0 38 8 14
2011 CS 17 47 22 14 0 0 0 64 14 36
2011 CS-03 29 41 24 6 0 0 0 71 6 17
2011 CS-04 0 50 20 30 0 0 0 50 30 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 26 26 22 7 7 0 40 32 27
2017 CS 12 42 24 9 12 0 0 55 21 33
2017 CS-03 14 36 29 21 0 0 0 50 21 14
2017 CS-04 10 45 18 0 27 0 0 55 27 11
2014 CS 0 30 20 20 20 10 0 33 44 30
2014 CS-03 0 29 43 14 7 7 0 31 23 14
2011 CS 6 47 17 25 3 3 0 54 29 36
2011 CS-03 12 47 18 18 0 6 0 63 19 17
2011 CS-04 0 50 20 20 10 0 0 50 30 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 44 26 11 7 4 0 54 19 27
2017 CS 24 30 24 12 9 0 0 55 21 33
2017 CS-03 21 29 29 14 7 0 0 50 21 14
2017 CS-04 37 9 27 9 18 0 0 46 27 11
2014 CS 10 34 10 21 21 3 0 46 43 29
2014 CS-03 0 46 23 31 0 0 0 46 31 13
2011 CS 6 40 29 26 0 0 0 46 26 35
2011 CS-03 12 41 24 24 0 0 0 53 24 17
2011 CS-04 0 40 30 30 0 0 0 40 30 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 48 19 7 0 0 0 74 7 27
2017 CS 33 33 15 12 6 0 0 67 18 33
2017 CS-03 36 29 21 14 0 0 0 64 14 14
2017 CS-04 27 28 9 18 18 0 0 55 36 11
2014 CS 7 33 27 20 10 3 0 41 31 30
2014 CS-03 7 43 29 14 0 7 0 54 15 14
2011 CS 17 51 17 11 3 0 0 69 14 35
2011 CS-03 18 59 12 12 0 0 0 76 12 17
2011 CS-04 10 40 20 20 10 0 0 50 30 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 44 22 4 0 0 0 74 4 27
2017 CS 36 33 9 18 3 0 0 70 21 33
2017 CS-03 29 43 22 7 0 0 0 71 7 14
2017 CS-04 36 19 0 36 9 0 0 55 45 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 19 19 11 15 15 0 48 30 27
2017 CS 18 27 21 18 6 9 0 50 27 33
2017 CS-03 14 14 14 29 7 21 0 36 46 14
2017 CS-04 18 46 18 9 9 0 0 64 18 11
2014 CS 10 27 30 10 20 3 0 38 31 30
2014 CS-03 14 21 36 21 7 0 0 36 29 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 37 4 11 4 0 0 81 15 27
2017 CS 43 36 12 6 3 0 0 79 9 33
2017 CS-03 50 43 7 0 0 0 0 93 0 14
2017 CS-04 37 18 18 18 9 0 0 55 27 11
2014 CS 23 27 30 7 13 0 0 50 20 30
2014 CS-03 29 36 21 7 7 0 0 64 14 14
2011 CS 39 50 3 8 0 0 0 89 8 36
2011 CS-03 53 35 6 6 0 0 0 88 6 17
2011 CS-04 30 60 0 10 0 0 0 90 10 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 36 18 18 9 0 0 55 27 11
2017 CS 28 17 22 17 11 0 6 47 29 18
2017 CS-04 37 9 9 27 18 0 0 46 45 11
2014 CS 13 33 13 13 13 13 0 54 31 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 44 4 7 4 4 0 85 12 27
2017 CS 24 51 15 6 0 0 3 78 6 33
2017 CS-03 14 64 7 7 0 0 7 85 8 14
2017 CS-04 28 36 27 9 0 0 0 64 9 11
2014 CS 27 33 7 17 13 3 0 62 31 30
2014 CS-03 29 29 14 14 7 7 0 62 23 14
2011 CS 28 39 19 11 3 0 0 67 14 36
2011 CS-03 24 35 24 18 0 0 0 59 18 17
2011 CS-04 20 30 30 10 10 0 0 50 20 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 67 30 0 4 0 0 0 96 4 27
2017 CS 64 27 3 6 0 0 0 91 6 33
2017 CS-03 57 29 7 7 0 0 0 86 7 14
2017 CS-04 82 9 0 9 0 0 0 91 9 11
2014 CS 23 53 3 10 10 0 0 77 20 30
2014 CS-03 29 64 0 7 0 0 0 93 7 14
2011 CS 47 39 8 3 3 0 0 86 6 36
2011 CS-03 29 53 12 6 0 0 0 82 6 17
2011 CS-04 50 30 10 0 10 0 0 80 10 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 67 33 0 0 0 0 0 100 0 27
2017 CS 67 21 6 3 3 0 0 88 6 33
2017 CS-03 64 21 7 7 0 0 0 86 7 14
2017 CS-04 82 9 0 0 9 0 0 91 9 11
2014 CS 37 47 7 0 10 0 0 83 10 30
2014 CS-03 43 43 14 0 0 0 0 86 0 14
2011 CS 44 47 3 6 0 0 0 92 6 36
2011 CS-03 35 47 6 12 0 0 0 82 12 17
2011 CS-04 60 40 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 48 11 15 0 0 0 74 15 27
2017 CS 35 34 6 19 3 3 0 71 23 32
2017 CS-03 23 38 8 23 0 8 0 67 25 13
2017 CS-04 28 27 9 27 9 0 0 55 36 11
2014 CS 20 40 10 10 17 3 0 62 28 30
2014 CS-03 21 43 21 7 0 7 0 69 8 14
2011 CS 14 44 19 17 6 0 0 58 22 36
2011 CS-03 18 41 29 12 0 0 0 59 12 17
2011 CS-04 0 30 10 40 20 0 0 30 60 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 30 26 11 4 0 4 58 15 27
2017 CS 30 27 12 15 12 3 0 59 28 33
2017 CS-03 21 36 14 14 7 7 0 61 23 14
2017 CS-04 46 18 0 18 18 0 0 64 36 11
2014 CS 7 27 20 23 23 0 0 33 47 30
2014 CS-03 14 29 29 29 0 0 0 43 29 14
2011 CS 8 22 6 17 47 0 0 31 64 36
2011 CS-03 6 35 6 24 29 0 0 41 53 17
2011 CS-04 10 0 0 0 90 0 0 10 90 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 42 8 4 0 0 0 88 4 26
2017 CS 36 52 9 3 0 0 0 88 3 33
2017 CS-03 43 43 14 0 0 0 0 86 0 14
2017 CS-04 36 55 0 9 0 0 0 91 9 11
2014 CS 17 50 17 7 10 0 0 67 17 30
2014 CS-03 29 50 14 0 7 0 0 79 7 14
2011 CS 31 50 11 6 3 0 0 81 8 36
2011 CS-03 29 47 18 6 0 0 0 76 6 17
2011 CS-04 30 40 10 10 10 0 0 70 20 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 38 12 0 0 0 0 88 0 26
2017 CS 45 24 18 12 0 0 0 70 12 33
2017 CS-03 43 29 22 7 0 0 0 71 7 14
2017 CS-04 36 19 18 27 0 0 0 55 27 11
2014 CS 23 50 17 0 10 0 0 73 10 30
2014 CS-03 36 36 29 0 0 0 0 71 0 14

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 27 23 8 4 0 0 65 12 26
2017 CS 33 40 12 15 0 0 0 73 15 33
2017 CS-03 29 50 14 7 0 0 0 78 7 14
2017 CS-04 27 37 9 27 0 0 0 64 27 11
2014 CS 13 43 17 13 13 0 0 57 27 30
2014 CS-03 7 50 21 14 7 0 0 57 21 14
2011 CS 28 58 8 6 0 0 0 86 6 36
2011 CS-03 29 59 6 6 0 0 0 88 6 17
2011 CS-04 30 50 10 10 0 0 0 80 10 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 48 22 0 0 0 0 78 0 27
2017 CS 22 37 22 12 3 3 0 61 16 32
2017 CS-03 23 46 23 8 0 0 0 69 8 13
2017 CS-04 19 36 9 18 9 9 0 60 30 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 31 15 8 12 0 0 65 19 26
2017 CS 33 46 6 9 6 0 0 79 15 33
2017 CS-03 36 43 7 14 0 0 0 79 14 14
2017 CS-04 18 64 9 0 9 0 0 82 9 11
2014 CS 10 50 23 3 10 3 0 62 14 30
2014 CS-03 7 50 36 0 7 0 0 57 7 14
2011 CS 23 46 17 14 0 0 0 69 14 35
2011 CS-03 29 47 24 0 0 0 0 76 0 17
2011 CS-04 10 40 20 30 0 0 0 50 30 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 30 26 4 7 0 0 63 11 27
2017 CS 27 36 24 3 6 0 3 66 9 33
2017 CS-03 21 64 14 0 0 0 0 86 0 14
2017 CS-04 19 18 45 9 0 0 9 40 10 11
2014 CS 17 40 27 10 7 0 0 57 17 30
2014 CS-03 21 29 21 21 7 0 0 50 29 14
2011 CS 28 44 17 11 0 0 0 72 11 36
2011 CS-03 35 47 12 6 0 0 0 82 6 17
2011 CS-04 20 40 20 20 0 0 0 60 20 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 37 30 33 27
2017 CS 21 55 24 33
2017 CS-03 21 57 21 14
2017 CS-04 18 55 27 11
2014 CS 50 17 33 30
2014 CS-03 57 14 29 14
2011 CS 44 14 42 36
2011 CS-03 41 18 41 17
2011 CS-04 40 10 50 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 30 30 30 10 0 0 10
2014 CS 20 27 40 7 9999 7 15
2011 CS 0 13 81 6 9999 0 16
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 37 4 0 0 0 0 96 0 27
2017 CS 54 36 6 0 3 0 0 91 3 33
2017 CS-03 57 21 14 0 7 0 0 78 7 14
2017 CS-04 45 55 0 0 0 0 0 100 0 11
2014 CS 23 53 13 3 7 0 0 77 10 30
2014 CS-03 14 71 7 0 7 0 0 86 7 14
2011 CS 47 39 8 6 0 0 0 86 6 36
2011 CS-03 47 29 18 6 0 0 0 76 6 17
2011 CS-04 50 40 0 10 0 0 0 90 10 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 33 37 4 7 0 0 52 11 27
2017 CS 24 42 21 3 9 0 0 67 12 33
2017 CS-03 36 21 36 0 7 0 0 57 7 14
2017 CS-04 19 54 0 9 18 0 0 73 27 11
2014 CS 20 40 20 13 7 0 0 60 20 30
2014 CS-03 21 29 36 14 0 0 0 50 14 14
2011 CS 17 53 17 14 0 0 0 69 14 36
2011 CS-03 24 53 12 12 0 0 0 76 12 17
2011 CS-04 10 50 10 30 0 0 0 60 30 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 33 26 19 7 0 0 26 48 27
2017 CS 9 36 34 15 0 0 6 16 48 33
2017 CS-03 0 36 36 14 0 0 14 17 42 14
2017 CS-04 18 36 37 9 0 0 0 9 54 11
2014 CS 20 40 27 7 0 7 0 7 64 30
2014 CS-03 21 43 29 0 0 7 0 0 69 14
2011 CS 8 31 42 17 3 0 0 19 39 36
2011 CS-03 6 24 41 29 0 0 0 29 29 17
2011 CS-04 20 50 20 0 10 0 0 10 70 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 19 41 11 15 0 0 26 33 27
2017 CS 6 31 28 28 6 0 0 34 37 32
2017 CS-03 7 29 21 36 7 0 0 43 36 14
2017 CS-04 10 30 30 20 10 0 0 30 40 10
2014 CS 20 30 40 7 0 3 0 7 52 30
2014 CS-03 7 43 43 0 0 7 0 0 54 14
2011 CS 3 36 31 22 6 0 3 29 40 36
2011 CS-03 6 18 29 29 12 0 6 44 25 17
2011 CS-04 0 50 30 20 0 0 0 20 50 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 19 37 19 15 0 0 33 30 27
2017 CS 12 24 36 15 12 0 0 27 36 33
2017 CS-03 0 36 43 0 21 0 0 21 36 14
2017 CS-04 9 9 46 27 9 0 0 36 18 11
2014 CS 17 40 20 20 0 3 0 21 59 30
2014 CS-03 7 43 21 21 0 7 0 23 54 14
2011 CS 14 28 31 19 6 3 0 26 43 36
2011 CS-03 18 18 35 18 6 6 0 25 38 17
2011 CS-04 20 40 20 10 10 0 0 20 60 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 33 15 22 15 0 0 37 48 27
2017 CS 3 31 31 25 9 0 0 35 34 32
2017 CS-03 7 36 29 7 21 0 0 29 43 14
2017 CS-04 0 27 45 28 0 0 0 28 27 11
2014 CS 20 20 40 13 0 7 0 14 43 30
2014 CS-03 14 36 36 7 0 7 0 8 54 14
2011 CS 8 28 36 22 6 0 0 28 36 36
2011 CS-03 6 24 24 41 6 0 0 47 29 17
2011 CS-04 10 50 30 10 0 0 0 10 60 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 26 19 15 22 0 0 37 44 27
2017 CS 12 27 36 18 6 0 0 24 40 33
2017 CS-03 14 36 22 14 14 0 0 29 50 14
2017 CS-04 9 37 45 9 0 0 0 9 46 11
2014 CS 43 23 20 7 0 7 0 7 71 30
2014 CS-03 57 14 14 7 0 7 0 8 77 14
2011 CS 17 33 31 17 3 0 0 19 50 36
2011 CS-03 12 24 35 29 0 0 0 29 35 17
2011 CS-04 30 50 10 0 10 0 0 10 80 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 15 33 22 15 0 0 37 30 27
2017 CS 9 24 24 30 9 0 3 41 35 33
2017 CS-03 14 21 29 7 21 0 7 31 38 14
2017 CS-04 0 37 18 45 0 0 0 45 37 11
2014 CS 20 27 37 10 3 3 0 14 48 30
2014 CS-03 21 21 43 14 0 0 0 14 43 14
2011 CS 3 0 42 33 17 0 6 53 3 36
2011 CS-03 0 0 35 41 12 0 12 60 0 17
2011 CS-04 10 0 50 10 30 0 0 40 10 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 22 37 15 11 0 0 26 37 27
2017 CS 3 33 33 27 3 0 0 30 36 33
2017 CS-03 0 36 36 21 7 0 0 29 36 14
2017 CS-04 0 27 46 27 0 0 0 27 27 11
2014 CS 27 33 23 7 7 3 0 14 62 30
2014 CS-03 7 50 21 7 7 7 0 15 62 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 38 8 19 0 4 0 72 20 26
2017 CS 51 30 15 3 0 0 0 82 3 33
2017 CS-03 43 29 22 7 0 0 0 71 7 14
2017 CS-04 54 37 9 0 0 0 0 91 0 11
2014 CS 33 50 7 0 10 0 0 83 10 30
2014 CS-03 29 64 7 0 0 0 0 93 0 14

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 41 7 11 4 0 0 78 15 27
2017 CS 48 36 9 6 0 0 0 85 6 33
2017 CS-03 43 36 22 0 0 0 0 78 0 14
2017 CS-04 45 46 0 9 0 0 0 91 9 11
2014 CS 33 40 17 3 3 3 0 76 7 30
2014 CS-03 29 50 21 0 0 0 0 79 0 14

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 44 11 0 0 0 0 89 0 27

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 38 19 4 0 8 0 75 4 26
2017 CS 46 36 12 3 0 0 3 84 3 33
2017 CS-03 43 43 7 7 0 0 0 86 7 14
2017 CS-04 55 27 9 0 0 0 9 90 0 11
2014 CS 33 33 13 13 3 3 0 69 17 30
2014 CS-03 36 29 21 7 0 7 0 69 8 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 46 12 0 4 4 0 84 4 26
2017 CS 52 33 12 3 0 0 0 85 3 33
2017 CS-03 43 36 14 7 0 0 0 78 7 14
2017 CS-04 55 36 9 0 0 0 0 91 0 11
2014 CS 33 33 13 10 7 3 0 69 17 30
2014 CS-03 43 21 29 7 0 0 0 64 7 14
2011 CS 28 33 28 8 0 0 3 63 9 36
2011 CS-03 41 29 24 0 0 0 6 75 0 17
2011 CS-04 10 30 50 10 0 0 0 40 10 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 35 12 4 0 0 0 85 4 26
2017 CS 52 42 6 0 0 0 0 94 0 33
2017 CS-03 43 43 14 0 0 0 0 86 0 14
2017 CS-04 55 45 0 0 0 0 0 100 0 11
2014 CS 37 30 13 13 7 0 0 67 20 30
2014 CS-03 57 21 14 7 0 0 0 79 7 14
2011 CS 28 50 14 8 0 0 0 78 8 36
2011 CS-03 41 41 12 6 0 0 0 82 6 17
2011 CS-04 10 50 20 20 0 0 0 60 20 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 33 7 15 11 4 0 65 27 27
2017 CS 36 33 15 6 3 3 3 74 10 33
2017 CS-03 29 29 22 0 7 7 7 67 8 14
2017 CS-04 45 37 9 9 0 0 0 82 9 11
2014 CS 17 53 7 13 3 3 3 75 18 30
2014 CS-03 14 64 7 7 0 7 0 85 8 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 44 11 15 4 0 0 70 19 27
2017 CS 27 30 15 6 12 6 3 63 20 33
2017 CS-03 36 21 29 0 14 0 0 57 14 14
2017 CS-04 28 27 9 18 9 9 0 60 30 11
2014 CS 20 30 17 17 7 10 0 56 26 30
2014 CS-03 36 36 14 14 0 0 0 71 14 14
2011 CS 11 56 17 8 3 0 6 71 12 36
2011 CS-03 12 59 6 12 0 0 12 80 13 17
2011 CS-04 10 40 30 10 10 0 0 50 20 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 48 15 11 4 0 0 70 15 27

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 26 22 15 11 4 0 50 27 27
2017 CS 21 6 30 15 12 15 0 32 32 33
2017 CS-03 21 7 36 22 7 7 0 31 31 14
2017 CS-04 18 10 18 18 18 18 0 34 44 11
2014 CS 0 23 23 10 27 17 0 28 44 30
2014 CS-03 0 14 29 21 21 14 0 17 50 14
2011 CS 8 25 14 19 14 14 6 41 41 36
2011 CS-03 18 29 18 12 6 18 0 57 21 17
2011 CS-04 0 10 20 30 30 10 0 11 67 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 19 19 12 4 23 4 53 21 26
2017 CS 24 6 36 3 0 27 3 44 4 33
2017 CS-03 14 7 50 7 0 14 7 27 9 14
2017 CS-04 9 10 36 0 0 45 0 34 0 11
2014 CS 3 17 43 3 3 30 0 29 10 30
2014 CS-03 7 0 64 0 0 29 0 10 0 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 27 23 8 4 8 0 63 13 26
2017 CS 24 40 21 0 3 9 3 72 3 33
2017 CS-03 21 36 29 0 7 7 0 62 8 14
2017 CS-04 9 55 18 0 0 9 9 78 0 11
2014 CS 17 43 23 3 0 13 0 69 4 30
2014 CS-03 21 36 36 0 0 7 0 62 0 14
2011 CS 40 29 23 3 0 6 0 73 3 35
2011 CS-03 53 18 18 0 0 12 0 80 0 17
2011 CS-04 10 30 50 10 0 0 0 40 10 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 22 15 7 4 22 4 65 15 27
2017 CS 21 9 30 0 0 33 6 50 0 33
2017 CS-03 14 0 43 0 0 36 7 25 0 14
2017 CS-04 18 19 18 0 0 45 0 67 0 11
2014 CS 10 23 33 3 3 27 0 45 9 30
2014 CS-03 14 7 50 7 0 21 0 27 9 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 37 11 7 4 7 0 76 12 27
2017 CS 27 34 18 0 3 15 3 74 4 33
2017 CS-03 29 22 29 0 0 21 0 64 0 14
2017 CS-04 18 46 9 0 9 9 9 78 11 11
2014 CS 20 40 17 0 3 20 0 75 4 30
2014 CS-03 29 36 29 0 0 7 0 69 0 14
2011 CS 42 31 17 3 0 6 3 79 3 36
2011 CS-03 59 24 6 0 0 12 0 93 0 17
2011 CS-04 20 20 40 10 0 0 10 44 11 10
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 63 15 19 0 4 0 0 78 4 27
2017 CS 58 30 9 0 3 0 0 88 3 33
2017 CS-03 50 36 14 0 0 0 0 86 0 14
2017 CS-04 46 36 9 0 9 0 0 82 9 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 26 30 15 7 4 0 46 23 27
2017 CS 21 21 30 9 12 6 0 45 23 33
2017 CS-03 29 29 29 0 14 0 0 57 14 14
2017 CS-04 18 19 18 18 9 18 0 45 33 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 33 22 7 15 0 0 56 22 27
2017 CS 24 30 21 6 12 6 0 58 19 33
2017 CS-03 29 36 14 7 14 0 0 64 21 14
2017 CS-04 9 28 36 0 9 18 0 45 11 11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 41 11 4 7 0 0 78 11 27
2017 CS 37 30 12 9 9 3 0 69 19 33
2017 CS-03 22 43 14 7 14 0 0 64 21 14
2017 CS-04 64 9 18 9 0 0 0 73 9 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 11 37 11 11 0 0 41 22 27
2017 CS 21 15 21 27 15 0 0 37 42 33
2017 CS-03 22 14 21 21 21 0 0 36 43 14
2017 CS-04 9 19 27 36 9 0 0 28 45 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 22 26 15 15 0 0 44 30 27
2017 CS 24 24 15 15 21 0 0 49 36 33
2017 CS-03 21 14 14 29 21 0 0 36 50 14
2017 CS-04 9 46 27 0 18 0 0 55 18 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 7 26 30 7 0 0 37 37 27
2017 CS 15 30 24 9 21 0 0 46 30 33
2017 CS-03 21 22 21 14 21 0 0 43 36 14
2017 CS-04 0 37 27 9 27 0 0 37 36 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 19 19 7 15 0 0 59 22 27
2017 CS 36 33 15 9 3 0 3 72 12 33
2017 CS-03 29 36 21 7 0 0 7 69 8 14
2017 CS-04 27 46 18 9 0 0 0 73 9 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 15 26 7 30 0 0 37 37 27
2017 CS 30 30 18 12 9 0 0 61 21 33
2017 CS-03 14 36 29 14 7 0 0 50 21 14
2017 CS-04 36 37 9 18 0 0 0 73 18 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 22 26 11 0 0 0 63 11 27
2017 CS 30 21 30 12 6 0 0 52 18 33
2017 CS-03 29 14 50 0 7 0 0 43 7 14
2017 CS-04 18 37 9 27 9 0 0 55 36 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 19 26 26 7 0 0 41 33 27
2017 CS 18 30 21 21 9 0 0 49 30 33
2017 CS-03 21 14 21 36 7 0 0 36 43 14
2017 CS-04 9 46 18 18 9 0 0 55 27 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 37 19 19 4 0 0 59 22 27
2017 CS 24 24 21 21 9 0 0 49 30 33
2017 CS-03 21 21 36 14 7 0 0 43 21 14
2017 CS-04 18 28 9 27 18 0 0 46 45 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 41 7 4 7 0 0 81 11 27
2017 CS 33 37 12 15 3 0 0 70 18 33
2017 CS-03 36 22 21 21 0 0 0 57 21 14
2017 CS-04 27 55 0 9 9 0 0 82 18 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 19 4 4 7 0 11 83 13 27
2017 CS 67 24 3 3 3 0 0 91 6 33
2017 CS-03 50 43 0 7 0 0 0 93 7 14
2017 CS-04 73 18 9 0 0 0 0 91 0 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 70 11 4 4 0 0 11 92 4 27

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 63 22 11 4 0 0 0 85 4 27
2017 CS 77 13 6 3 0 0 0 90 3 31
2017 CS-03 85 0 8 8 0 0 0 85 8 13
2017 CS-04 60 30 10 0 0 0 0 90 0 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 58 19 15 4 4 0 0 77 8 26
2017 CS 55 30 9 3 3 0 0 85 6 33
2017 CS-03 64 21 0 7 7 0 0 86 14 14
2017 CS-04 46 45 9 0 0 0 0 91 0 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 54 15 19 12 0 0 0 69 12 26
2017 CS 64 24 6 6 0 0 0 88 6 33
2017 CS-03 71 21 7 0 0 0 0 93 0 14
2017 CS-04 37 36 9 18 0 0 0 73 18 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 12 8 12 0 0 19 76 14 26
2017 CS 73 21 0 3 0 0 3 97 3 33
2017 CS-03 71 21 0 0 0 0 7 100 0 14
2017 CS-04 64 27 0 9 0 0 0 91 9 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 77 8 12 0 0 0 4 88 0 26
2017 CS 70 21 6 0 3 0 0 91 3 33
2017 CS-03 71 14 7 0 7 0 0 86 7 14
2017 CS-04 55 36 9 0 0 0 0 91 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 62 12 19 8 0 0 0 73 8 26
2017 CS 61 21 6 6 6 0 0 82 12 33
2017 CS-03 57 29 7 7 0 0 0 86 7 14
2017 CS-04 73 18 0 0 9 0 0 91 9 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 65 19 8 0 4 0 4 88 4 26
2017 CS 79 12 6 3 0 0 0 91 3 33
2017 CS-03 79 14 7 0 0 0 0 93 0 14
2017 CS-04 82 9 0 9 0 0 0 91 9 11

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 19 26 33 0 0 0 41 33 27
2017 CS 9 37 30 12 9 3 0 47 22 33
2017 CS-03 7 36 29 14 7 7 0 46 23 14
2017 CS-04 9 37 36 9 9 0 0 46 18 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 19 30 19 11 0 0 30 41 27
2017 CS 6 27 33 27 6 0 0 33 33 33
2017 CS-03 7 21 43 22 7 0 0 29 29 14
2017 CS-04 0 36 37 18 9 0 0 27 36 11
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 59 4 0 0 0 0 37 63 27
2017 CS 40 21 21 6 3 9 0 43 57 33
2017 CS-03 50 21 14 0 7 7 0 54 46 14
2017 CS-04 28 18 27 18 0 9 0 31 69 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 6 17
2017 CS 18 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 12 17
2017 CS 29 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 24 17
2017 CS 6 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 24 17
2017 CS 65 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 6 17
2017 CS 6 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 6 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 47 17
2017 CS 29 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 13 73 13 0 0 0 15
2017 CS 0 56 25 13 6 0 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 82 18 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 22 11 4 11 0 7 72 16 27

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 24 18 0 0 6 0 81 0 17
2017 CS 18 29 6 24 12 6 6 53 40 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 29 24 0 0 12 12 69 0 17
2017 CS 12 0 18 12 24 6 29 18 55 17
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