2018 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 34 37 14 8 7 0 0 71 15 153
2018 Female gender 44 44 7 3 1 0 0 88 5 295
2017 Male gender 34 48 12 3 4 0 0 81 7 177
2017 Female gender 44 42 6 6 2 0 0 86 8 312
2014 Male gender 29 49 17 3 2 0 0 78 5 176
2014 Female gender 37 48 8 4 3 0 0 85 7 308

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 28 47 13 8 3 1 0 76 11 154
2018 Female gender 35 43 12 7 2 0 0 79 9 297
2017 Male gender 33 44 13 7 3 0 0 77 9 176
2017 Female gender 40 36 11 9 4 0 0 76 13 311

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 44 37 12 6 2 0 0 81 8 153
2018 Female gender 56 35 7 1 1 0 0 91 2 295
2017 Male gender 48 37 11 4 1 0 0 85 4 176
2017 Female gender 56 36 4 3 1 0 0 93 3 313
2014 Male gender 60 33 5 1 1 0 0 92 2 176
2014 Female gender 68 24 6 1 1 0 0 92 2 308

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 35 43 11 7 4 0 0 78 11 154
2018 Female gender 49 38 8 4 1 0 0 87 5 298
2017 Male gender 39 44 9 5 3 0 0 83 9 175
2017 Female gender 46 40 7 4 2 0 0 87 6 313
2014 Male gender 42 41 10 5 2 0 0 83 7 176
2014 Female gender 51 37 7 3 2 0 0 88 6 308

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 40 41 10 4 5 0 0 81 9 152
2018 Female gender 48 31 11 6 2 1 0 80 9 296
2017 Male gender 41 35 16 5 2 0 0 76 8 177
2017 Female gender 45 35 11 6 4 0 0 80 10 312
2014 Male gender 40 45 8 4 1 1 0 87 5 176
2014 Female gender 51 36 6 5 3 0 0 87 7 308

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 35 46 9 7 4 0 0 80 11 152
2018 Female gender 48 34 11 5 3 0 0 82 8 295
2017 Male gender 36 43 11 6 3 1 0 80 10 177
2017 Female gender 40 40 10 6 4 0 0 80 10 313
2014 Male gender 41 42 7 7 3 0 0 83 10 176
2014 Female gender 47 38 7 5 3 0 0 85 8 308

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 34 32 21 6 5 3 0 67 11 153
2018 Female gender 43 23 19 9 5 1 1 67 14 295
2017 Male gender 38 23 23 9 4 2 1 63 13 177
2017 Female gender 40 26 16 9 5 3 1 69 15 313
2014 Male gender 38 31 17 9 3 3 0 71 12 176
2014 Female gender 39 28 17 8 5 3 0 69 14 308
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 46 36 12 4 2 0 1 82 6 152
2018 Female gender 52 34 4 7 2 0 0 87 9 296
2017 Male gender 48 34 9 4 2 2 1 84 6 177
2017 Female gender 52 35 6 4 2 1 0 88 6 312
2014 Male gender 48 35 9 6 2 0 0 83 8 176
2014 Female gender 50 34 10 3 3 0 0 84 6 308

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 41 43 9 5 2 0 1 84 7 152
2018 Female gender 51 32 5 9 2 0 0 83 12 293
2017 Male gender 39 46 6 7 1 0 1 86 8 177
2017 Female gender 50 32 5 8 4 0 0 83 12 313
2014 Male gender 42 42 6 7 2 0 0 85 9 175
2014 Female gender 48 36 7 5 4 0 0 84 9 308

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 43 34 11 7 4 0 1 78 11 152
2018 Female gender 53 30 8 5 4 0 0 83 9 298
2017 Male gender 48 32 10 7 2 0 1 80 10 177
2017 Female gender 57 28 6 6 3 0 0 84 9 311
2014 Male gender 45 37 8 7 2 0 1 82 10 176
2014 Female gender 48 34 9 7 2 0 0 82 9 308

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 42 37 7 7 3 3 0 82 11 154
2018 Female gender 40 40 7 7 4 2 0 81 12 298
2017 Male gender 41 37 8 9 2 3 0 81 11 175
2017 Female gender 43 34 9 10 4 1 0 78 13 313
2014 Male gender 38 45 10 4 1 1 0 85 5 176
2014 Female gender 37 41 8 9 3 1 0 79 13 308

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 30 33 18 10 8 1 0 63 18 153
2018 Female gender 35 34 11 12 7 1 0 69 19 298
2017 Male gender 26 41 16 12 3 1 0 68 16 177
2017 Female gender 33 36 12 11 6 1 0 70 17 313
2014 Male gender 30 42 11 11 5 0 0 72 16 176
2014 Female gender 32 40 13 10 4 0 0 73 14 307

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 20 32 21 14 10 4 0 54 24 152
2018 Female gender 19 39 16 15 10 1 0 59 25 299
2017 Male gender 15 34 24 17 6 4 0 51 24 176
2017 Female gender 22 35 17 17 7 3 0 58 25 312
2014 Male gender 15 39 19 19 8 1 0 55 27 175
2014 Female gender 20 37 18 16 6 2 0 59 23 308

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 16 36 24 16 7 1 0 53 23 153
2018 Female gender 18 42 14 16 10 1 0 60 26 299
2017 Male gender 21 41 18 11 6 2 0 64 17 177
2017 Female gender 20 42 14 15 8 1 0 62 24 313
2014 Male gender 20 47 18 10 4 0 0 67 14 175
2014 Female gender 17 41 17 18 6 2 0 59 24 308
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 23 43 19 8 6 1 1 66 15 153
2018 Female gender 30 42 15 10 3 0 0 72 13 298
2017 Male gender 27 43 20 6 4 1 0 70 10 177
2017 Female gender 35 36 14 12 3 0 0 70 16 312
2014 Male gender 22 38 21 15 4 0 0 60 19 176
2014 Female gender 30 37 16 13 4 1 0 67 17 308

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 27 49 13 7 4 0 0 76 11 153
2018 Female gender 39 43 10 7 1 0 0 82 8 298
2017 Male gender 32 47 11 8 2 0 0 79 10 177
2017 Female gender 36 48 10 4 2 0 0 84 6 312

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 15 26 19 17 7 15 2 49 29 154
2018 Female gender 16 28 17 17 7 13 2 52 28 297
2017 Male gender 14 28 19 15 7 15 1 51 27 176
2017 Female gender 13 25 16 20 10 13 3 46 36 313
2014 Male gender 10 37 20 15 5 10 3 54 23 176
2014 Female gender 13 28 21 14 12 10 2 47 29 308

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 32 45 13 6 2 0 2 79 8 152
2018 Female gender 44 36 8 9 2 1 0 82 11 297
2017 Male gender 39 42 9 7 1 0 1 82 9 177
2017 Female gender 43 40 8 6 2 0 0 83 8 312
2014 Male gender 35 43 14 5 1 0 0 79 7 176
2014 Female gender 44 35 10 8 3 0 0 79 12 308

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 26 37 16 7 8 1 4 67 16 77
2018 Female gender 27 44 12 10 4 1 2 73 15 147
2017 Male gender 27 41 10 8 5 3 6 75 15 80
2017 Female gender 36 33 14 8 5 1 3 71 14 145
2014 Male gender 22 49 13 10 2 1 4 74 12 94
2014 Female gender 30 44 10 7 4 1 4 78 11 130

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 36 43 11 7 3 1 0 79 10 153
2018 Female gender 37 51 3 8 1 0 0 88 9 298
2017 Male gender 39 40 8 9 5 0 0 78 14 177
2017 Female gender 41 42 5 11 2 0 0 83 12 313
2014 Male gender 30 45 9 11 4 0 0 76 15 176
2014 Female gender 35 40 10 9 4 0 1 76 14 308

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 42 37 10 5 5 1 0 80 10 153
2018 Female gender 49 40 6 3 1 0 0 89 4 298
2017 Male gender 43 41 9 5 2 0 0 84 7 177
2017 Female gender 49 40 5 5 2 0 0 89 6 313
2014 Male gender 37 51 9 1 2 0 0 88 3 176
2014 Female gender 46 43 5 5 1 0 0 89 6 308

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 50 40 6 2 3 0 0 89 5 153
2018 Female gender 59 33 5 3 0 0 0 92 4 296
2017 Male gender 53 38 5 4 1 0 0 91 4 176
2017 Female gender 58 34 3 4 1 0 0 93 5 313
2014 Male gender 44 44 8 2 1 0 0 88 4 176
2014 Female gender 56 35 4 3 1 0 0 92 5 308

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 30 39 14 10 6 1 0 70 16 149
2018 Female gender 28 42 11 11 6 2 0 72 17 296
2017 Male gender 36 43 11 6 3 2 0 80 9 177
2017 Female gender 38 40 10 9 4 1 0 78 12 310
2014 Male gender 26 41 15 12 6 0 0 67 18 176
2014 Female gender 31 35 13 13 7 1 0 67 20 308

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 29 27 15 11 9 5 4 61 22 151
2018 Female gender 24 34 14 11 14 2 2 60 25 293
2017 Male gender 27 35 18 9 10 1 1 63 19 176
2017 Female gender 27 30 12 16 11 2 2 60 28 313
2014 Male gender 13 20 21 16 26 0 3 35 44 175
2014 Female gender 12 19 14 20 33 1 2 32 54 308

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 33 49 10 7 2 0 0 82 9 154
2018 Female gender 38 39 13 9 1 0 0 77 10 297
2017 Male gender 39 43 8 8 1 0 0 83 9 176
2017 Female gender 42 37 9 8 4 0 0 80 12 313
2014 Male gender 33 43 17 6 1 0 0 76 7 176
2014 Female gender 28 43 12 11 6 0 0 71 17 307

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 32 41 15 5 7 0 0 73 12 154
2018 Female gender 38 41 12 7 2 0 0 80 9 294
2017 Male gender 36 39 14 7 4 0 0 75 11 175
2017 Female gender 43 37 9 8 3 0 0 80 11 313
2014 Male gender 37 40 11 12 1 0 0 76 13 176
2014 Female gender 37 41 9 7 5 0 0 78 13 308

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 34 39 15 8 3 0 1 74 12 154
2018 Female gender 38 44 10 6 1 0 0 83 8 297
2017 Male gender 37 43 13 5 2 0 0 81 7 176
2017 Female gender 42 40 8 6 3 0 1 83 9 313
2014 Male gender 45 39 11 3 1 0 0 85 4 176
2014 Female gender 43 40 8 4 4 0 2 84 8 308

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 26 41 18 5 4 6 0 71 9 149
2018 Female gender 26 48 15 7 2 1 0 75 10 295
2017 Male gender 29 39 21 7 2 2 0 69 9 176
2017 Female gender 27 45 14 10 3 2 0 73 13 313

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 41 37 10 9 3 0 1 78 12 151
2018 Female gender 46 38 5 7 3 0 0 85 10 298
2017 Male gender 45 36 7 8 4 1 0 81 12 177
2017 Female gender 42 34 7 10 6 0 0 77 16 313
2014 Male gender 43 38 10 6 4 0 0 81 9 176
2014 Female gender 43 36 8 9 5 0 0 79 13 308

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 23 45 23 6 2 1 0 69 8 154
2018 Female gender 28 36 20 12 3 0 0 64 16 298
2017 Male gender 24 46 18 11 1 0 0 69 12 177
2017 Female gender 26 36 22 12 3 0 0 62 16 313
2014 Male gender 25 43 19 8 4 0 0 69 12 176
2014 Female gender 25 48 18 6 3 0 0 73 9 308

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Male gender 19 47 34 154
2018 Female gender 15 47 38 297
2017 Male gender 17 51 31 177
2017 Female gender 17 46 37 312
2014 Male gender 15 54 31 176
2014 Female gender 14 55 31 308

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Male gender 20 18 40 14 0 7 31
2018 Female gender 16 16 61 2 0 4 46
2017 Male gender 16 7 44 26 0 6 31
2017 Female gender 18 18 49 9 0 6 52
2014 Male gender 26 7 25 42 9999 0 27
2014 Female gender 21 19 29 22 9999 8 42
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 55 37 6 2 1 0 0 92 3 154
2018 Female gender 60 34 3 2 1 0 0 94 3 297
2017 Male gender 51 43 3 2 1 0 0 94 3 177
2017 Female gender 57 32 6 3 2 0 0 90 5 312
2014 Male gender 49 42 7 1 1 0 0 91 2 176
2014 Female gender 56 36 5 3 1 0 0 91 4 308

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 32 43 16 8 2 1 0 75 9 151
2018 Female gender 38 41 10 7 2 1 0 80 10 294
2017 Male gender 26 50 16 6 3 0 0 75 9 176
2017 Female gender 36 43 12 7 2 1 0 79 8 313
2014 Male gender 29 42 15 10 3 0 0 72 13 176
2014 Female gender 37 42 10 8 2 0 0 80 10 308

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 5 20 37 29 9 0 1 38 25 154
2018 Female gender 6 21 40 23 10 0 0 33 27 297
2017 Male gender 5 17 40 24 10 1 3 35 23 177
2017 Female gender 7 19 36 24 11 0 3 36 27 312
2014 Male gender 2 18 38 27 12 1 2 40 21 176
2014 Female gender 5 17 32 32 11 0 3 45 22 307

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 3 12 28 38 17 1 2 56 15 153
2018 Female gender 3 16 22 35 22 1 1 58 20 295
2017 Male gender 3 9 21 32 30 1 5 65 12 177
2017 Female gender 5 8 23 34 26 1 4 63 13 312
2014 Male gender 2 7 26 42 20 0 3 63 10 174
2014 Female gender 3 8 22 36 27 1 4 65 12 306

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 9 14 34 28 13 1 1 41 24 153
2018 Female gender 8 20 34 23 14 0 1 38 28 295
2017 Male gender 8 21 28 25 15 1 3 41 31 177
2017 Female gender 10 21 36 21 11 0 2 32 31 311
2014 Male gender 9 20 37 22 11 0 1 33 29 176
2014 Female gender 9 16 34 25 13 0 3 39 26 307

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 5 11 37 36 10 1 1 46 16 154
2018 Female gender 7 17 39 27 9 0 0 36 24 295
2017 Male gender 6 11 36 33 12 1 1 46 17 176
2017 Female gender 8 12 41 25 12 0 2 38 21 312
2014 Male gender 8 10 35 28 19 0 1 47 17 176
2014 Female gender 6 14 34 30 14 0 1 44 21 308

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 11 29 37 15 7 1 1 22 40 154
2018 Female gender 18 25 31 18 7 0 1 25 44 295
2017 Male gender 14 21 33 18 10 2 2 30 36 177
2017 Female gender 18 23 31 16 9 0 3 25 43 312
2014 Male gender 11 22 30 23 14 0 1 37 33 176
2014 Female gender 10 16 37 22 13 1 2 36 27 308

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 13 21 31 22 10 1 2 34 35 154
2018 Female gender 11 24 31 22 10 2 1 33 35 296
2017 Male gender 7 14 26 23 19 7 4 47 24 176
2017 Female gender 9 18 32 22 14 2 3 38 28 313
2014 Male gender 4 6 19 43 25 1 1 70 10 176
2014 Female gender 3 7 29 33 22 3 4 59 10 306

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 10 21 38 25 4 1 1 30 31 154
2018 Female gender 10 18 40 20 12 1 0 32 28 296
2017 Male gender 9 13 38 25 10 2 3 37 23 175
2017 Female gender 9 18 41 20 9 2 2 29 28 313
2014 Male gender 10 21 34 18 15 0 1 34 31 176
2014 Female gender 9 14 33 24 15 2 3 41 24 308

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 52 31 8 3 5 1 0 84 8 153
2018 Female gender 47 35 10 5 2 0 0 83 7 298
2017 Male gender 49 35 7 7 2 0 0 84 9 177
2017 Female gender 51 34 6 5 4 0 0 85 8 313
2014 Male gender 46 37 6 9 1 0 0 84 10 176
2014 Female gender 46 32 7 11 5 0 0 77 16 308

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 62 27 7 2 1 1 0 90 3 153
2018 Female gender 58 34 3 4 1 0 0 92 5 298
2017 Male gender 54 38 5 1 2 0 0 92 3 176
2017 Female gender 55 38 2 5 0 0 0 92 6 313
2014 Male gender 49 43 4 2 0 1 0 93 2 176
2014 Female gender 56 33 5 5 1 0 0 88 6 307

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 43 37 9 5 2 2 1 83 7 154
2018 Female gender 47 44 6 3 0 0 0 91 3 296

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 49 32 16 1 0 2 0 83 1 153
2018 Female gender 46 39 9 3 1 2 0 87 4 296
2017 Male gender 45 40 10 1 1 2 0 88 2 176
2017 Female gender 46 39 10 3 1 2 0 86 4 312
2014 Male gender 54 36 5 1 0 3 0 93 2 176
2014 Female gender 55 33 7 1 1 3 0 90 2 308

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 45 40 8 4 2 1 0 85 6 153
2018 Female gender 47 42 5 4 1 1 0 90 5 295
2017 Male gender 40 45 9 4 0 1 0 86 4 177
2017 Female gender 42 40 9 5 2 2 0 84 7 311
2014 Male gender 50 37 9 4 0 0 0 87 4 176
2014 Female gender 48 39 8 3 1 1 0 87 5 307

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 56 35 5 1 2 0 0 92 4 153
2018 Female gender 57 34 6 2 1 0 0 92 3 296
2017 Male gender 53 37 6 4 0 0 0 90 4 176
2017 Female gender 58 32 6 2 2 0 0 90 4 311
2014 Male gender 57 37 5 1 0 0 0 94 1 176
2014 Female gender 58 35 2 3 1 0 0 93 5 308

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 23 41 13 7 3 9 4 74 12 154
2018 Female gender 23 34 16 14 4 5 3 63 20 298
2017 Male gender 31 37 12 8 3 6 3 74 13 176
2017 Female gender 28 36 11 12 5 3 5 69 19 313
2014 Male gender 31 40 14 8 2 4 1 75 10 176
2014 Female gender 28 32 15 12 8 2 3 63 21 308

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 52 37 6 1 1 1 1 91 3 150
2018 Female gender 53 32 7 6 2 1 0 86 7 296
2017 Male gender 49 38 8 3 1 1 0 88 4 176
2017 Female gender 52 33 6 5 1 3 0 88 6 312
2014 Male gender 54 35 5 4 1 0 1 90 5 176
2014 Female gender 53 32 7 5 3 1 0 86 8 308

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 53 34 9 2 1 0 0 87 4 149
2018 Female gender 50 33 9 5 2 1 0 84 7 295

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 30 25 13 11 6 12 3 65 20 150
2018 Female gender 29 24 17 12 7 8 2 60 21 296
2017 Male gender 25 22 22 7 6 17 2 57 16 176
2017 Female gender 18 27 14 14 11 12 4 54 29 313
2014 Male gender 26 30 19 5 8 8 3 63 15 176
2014 Female gender 20 27 14 14 13 9 4 54 31 308

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Male gender 6 94 153
2018 Female gender 11 89 297

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 0 34

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 0 34

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Male gender 45 11
2018 Female gender 33 34

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Male gender 48 11
2018 Female gender 31 34

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 0 34

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Male gender 55 11
2018 Female gender 63 34

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 0 34

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Male gender 47 11
2018 Female gender 18 33

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 0 33

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 0 33

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Male gender 57 11
2018 Female gender 60 33

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 0 33

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Male gender 0 11
2018 Female gender 15 33

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 25 10 14 3 2 38 7 64 10 154
2018 Female gender 19 18 13 5 4 31 9 62 16 298
2017 Male gender 18 16 14 3 1 39 9 65 9 176
2017 Female gender 17 17 17 3 2 32 11 61 9 312
2014 Male gender 19 14 13 5 1 35 12 62 13 176
2014 Female gender 16 12 16 7 5 35 10 50 21 308

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 37 33 13 5 1 10 1 78 7 154
2018 Female gender 40 34 17 5 2 4 0 76 6 298
2017 Male gender 36 38 13 2 1 9 0 82 4 176
2017 Female gender 38 35 11 3 1 10 2 83 5 313
2014 Male gender 41 33 14 2 0 9 1 82 3 176
2014 Female gender 32 29 18 5 3 11 1 70 10 308

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 27 9 12 0 0 43 9 76 0 152
2018 Female gender 19 14 17 1 2 36 12 63 4 298
2017 Male gender 19 15 14 1 1 42 9 68 2 177
2017 Female gender 19 14 14 1 1 39 13 67 3 313
2014 Male gender 23 17 11 2 0 36 9 74 5 176
2014 Female gender 14 14 15 2 1 43 11 61 7 308

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 40 38 10 1 0 10 1 88 1 153
2018 Female gender 39 33 17 2 1 7 1 79 3 299
2017 Male gender 37 37 12 1 1 12 1 85 1 176
2017 Female gender 36 34 11 2 0 14 3 84 3 313
2014 Male gender 46 31 9 1 0 11 1 88 2 176
2014 Female gender 33 32 14 2 1 16 2 80 4 308
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 58 27 8 3 2 2 1 86 5 152
2018 Female gender 60 30 5 2 3 0 0 90 5 297
2017 Male gender 55 26 8 5 2 2 1 84 8 177
2017 Female gender 61 26 4 5 3 1 0 88 8 313

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 14 39 20 15 7 6 0 57 23 153
2018 Female gender 17 39 20 16 5 3 0 58 21 294
2017 Male gender 13 35 25 12 7 7 0 52 21 176
2017 Female gender 13 43 19 17 4 3 0 59 21 310

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 15 35 25 14 7 5 0 52 22 153
2018 Female gender 20 41 21 10 6 2 0 62 17 297
2017 Male gender 13 44 21 14 5 3 0 58 20 177
2017 Female gender 15 43 17 15 8 1 0 59 23 313

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 42 32 13 7 4 1 1 76 12 152
2018 Female gender 43 30 17 5 4 0 0 74 9 296
2017 Male gender 48 21 18 4 5 2 1 71 10 176
2017 Female gender 48 35 13 2 2 0 1 83 4 311

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 9 26 37 20 8 1 0 35 27 152
2018 Female gender 10 23 28 23 15 0 0 33 39 296
2017 Male gender 9 23 41 15 12 0 1 32 27 177
2017 Female gender 10 21 29 20 20 0 0 31 40 312

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 12 39 26 14 7 1 1 52 22 151
2018 Female gender 15 33 27 15 8 0 1 49 23 296
2017 Male gender 14 37 31 11 6 0 1 52 17 177
2017 Female gender 15 26 32 17 9 0 0 41 27 310

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 12 27 26 20 15 0 0 39 35 152
2018 Female gender 11 30 22 20 16 1 0 41 36 294
2017 Male gender 12 27 27 18 14 0 1 40 32 177
2017 Female gender 14 24 26 20 15 1 1 38 36 313

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 24 35 24 10 5 1 1 61 15 152
2018 Female gender 31 27 24 10 9 0 0 58 19 297
2017 Male gender 29 33 23 8 7 0 1 62 15 177
2017 Female gender 26 28 19 15 12 0 1 55 26 312

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 26 26 28 10 10 0 0 52 20 151
2018 Female gender 29 20 26 14 10 0 0 50 24 294
2017 Male gender 26 37 19 13 6 0 0 63 18 177
2017 Female gender 26 23 25 17 10 0 0 49 26 311

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 33 30 22 6 6 1 1 65 12 154
2018 Female gender 31 38 19 7 4 1 1 70 10 297
2017 Male gender 30 41 16 8 3 1 1 72 12 177
2017 Female gender 33 32 22 8 4 0 0 66 12 311

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 28 35 23 10 4 0 1 63 14 154
2018 Female gender 28 31 25 11 4 0 1 60 15 297
2017 Male gender 21 37 26 11 5 1 1 58 16 177
2017 Female gender 23 39 23 9 5 0 0 63 14 311

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 34 34 17 9 4 0 1 70 14 154
2018 Female gender 32 36 19 10 3 0 0 69 13 297
2017 Male gender 27 42 17 10 2 1 0 70 13 177
2017 Female gender 31 36 21 8 4 0 0 68 12 310

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 34 24 24 14 3 1 1 58 18 153
2018 Female gender 32 39 19 6 3 0 1 71 9 297
2017 Male gender 27 34 23 11 4 1 0 61 15 177
2017 Female gender 31 35 20 10 3 0 0 67 13 311

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 69 18 6 2 2 0 3 89 4 152
2018 Female gender 70 15 9 2 1 0 2 87 4 295
2017 Male gender 69 20 7 1 1 1 1 91 2 177
2017 Female gender 65 22 8 3 1 0 2 89 4 313

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 80 7 6 1 0 1 6 93 1 153
2018 Female gender 84 9 3 1 0 0 3 96 1 298

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 81 8 3 1 3 1 4 93 3 153
2018 Female gender 78 11 4 1 1 0 4 93 2 298
2017 Male gender 88 5 4 1 0 1 2 95 1 176
2017 Female gender 79 12 3 2 1 0 2 94 3 313

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 53 28 10 6 2 0 1 82 7 152
2018 Female gender 55 26 12 3 1 0 2 83 5 298
2017 Male gender 52 34 7 5 1 1 0 87 6 177
2017 Female gender 54 31 11 2 2 0 1 86 3 313

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 46 30 12 5 6 0 1 77 10 151
2018 Female gender 53 25 12 6 2 0 1 80 9 297
2017 Male gender 55 31 7 4 2 1 1 87 6 177
2017 Female gender 59 24 10 5 2 0 1 84 6 313

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 48 23 7 3 1 0 19 87 4 152
2018 Female gender 52 19 7 2 2 0 18 86 5 294
2017 Male gender 54 21 9 2 1 1 13 87 3 176
2017 Female gender 54 21 8 2 0 0 14 88 2 313

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 59 20 11 5 2 0 3 82 7 152
2018 Female gender 62 23 9 2 0 0 4 89 3 295
2017 Male gender 60 23 9 4 1 1 2 86 5 175
2017 Female gender 62 26 7 2 1 0 2 89 3 310

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 80 11 3 2 1 0 3 94 4 152
2018 Female gender 82 10 3 1 2 0 2 95 3 298
2017 Male gender 80 11 5 2 1 2 1 93 2 177
2017 Female gender 79 11 4 2 1 0 3 92 4 313

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 50 25 17 4 1 1 2 77 5 152
2018 Female gender 50 28 15 4 2 0 1 79 6 299
2017 Male gender 52 28 10 7 2 0 1 81 9 177
2017 Female gender 52 33 10 3 1 0 1 86 4 312

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 13 30 41 13 2 0 0 43 16 153
2018 Female gender 10 28 44 15 3 0 0 38 18 298
2017 Male gender 5 39 42 10 5 0 0 44 15 177
2017 Female gender 7 28 43 16 7 0 0 35 22 313

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 7 19 37 29 9 0 0 37 26 152
2018 Female gender 6 21 44 21 8 0 0 29 27 293
2017 Male gender 5 16 43 27 9 0 0 36 21 177
2017 Female gender 6 22 39 25 8 0 0 33 28 312
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 42 33 13 7 2 4 0 43 57 154
2018 Female gender 52 33 10 3 2 0 1 52 48 299
2017 Male gender 49 30 7 3 2 7 1 53 47 177
2017 Female gender 58 31 5 1 2 4 0 60 40 313

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Male gender 6 83
2018 Female gender 10 141
2017 Male gender 8 77
2017 Female gender 10 117

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Male gender 20 83
2018 Female gender 17 141
2017 Male gender 17 77
2017 Female gender 22 117

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Male gender 9 83
2018 Female gender 17 141
2017 Male gender 13 77
2017 Female gender 14 117

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Male gender 14 83
2018 Female gender 14 141
2017 Male gender 19 77
2017 Female gender 16 117

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Male gender 2 83
2018 Female gender 4 141
2017 Male gender 4 77
2017 Female gender 3 117

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Male gender 47 83
2018 Female gender 42 141

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Male gender 33 83
2018 Female gender 37 141
2017 Male gender 62 77
2017 Female gender 54 117

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Male gender 25 50 12 6 0 7 79
2018 Female gender 23 59 6 4 4 3 133
2017 Male gender 17 67 4 4 1 7 77
2017 Female gender 21 63 10 2 0 5 115

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Male gender 59 41 83
2018 Female gender 58 42 139

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 60 13 8 4 3 2 10 83 8 153
2018 Female gender 61 10 8 7 4 1 9 80 12 297

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 24 35 15 11 9 0 5 63 21 83
2018 Female gender 32 34 10 9 6 2 6 72 17 140
2017 Male gender 41 21 14 10 2 2 9 70 14 78
2017 Female gender 36 29 13 2 4 1 14 77 8 121

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 4 8 14 7 6 3 58 31 34 83
2018 Female gender 9 9 10 8 7 7 50 42 35 140
2017 Male gender 9 8 6 4 8 6 59 48 33 78
2017 Female gender 7 12 12 4 9 7 49 43 31 121
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