2018 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 54 41 0 6 0 0 0 94 6 16
2017 Non-shift worker 40 42 10 6 3 0 0 81 9 793
2011 Shift worker 25 50 19 0 6 0 0 75 6 16
2011 Non-shift worker 38 40 9 9 4 0 0 78 13 686
2008 Shift worker 17 75 0 8 0 0 0 92 8 12
2008 Non-shift worker 38 41 9 7 4 0 0 79 11 562

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 54 29 12 6 0 0 0 83 6 16
2017 Non-shift worker 36 36 14 9 6 0 0 71 15 791

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 65 29 6 0 0 0 0 94 0 16
2017 Non-shift worker 58 29 8 3 1 0 0 88 4 790
2011 Shift worker 50 44 0 0 0 0 6 100 0 16
2011 Non-shift worker 61 26 9 3 1 0 0 87 4 688

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 59 35 0 6 0 0 0 94 6 16
2017 Non-shift worker 47 35 10 6 2 0 0 82 7 788
2011 Shift worker 31 56 6 0 6 0 0 88 6 16
2011 Non-shift worker 47 37 8 6 2 0 0 84 8 688
2008 Shift worker 33 58 0 8 0 0 0 92 8 12
2008 Non-shift worker 48 39 7 4 3 0 0 86 7 562

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 83 0 17 0 0 0 0 83 0 16
2017 Non-shift worker 46 31 14 5 3 0 0 78 8 789
2011 Shift worker 31 56 0 6 0 6 0 93 7 16
2011 Non-shift worker 39 33 17 7 4 1 0 72 11 684

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 83 12 0 6 0 0 0 94 6 16
2017 Non-shift worker 43 36 12 7 3 0 0 79 10 791
2011 Shift worker 25 63 0 6 0 0 6 93 7 16
2011 Non-shift worker 40 35 13 9 4 0 0 75 12 685
2008 Shift worker 25 42 25 8 0 0 0 67 8 12
2008 Non-shift worker 37 38 11 9 5 0 0 75 14 561

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 65 17 6 6 0 6 0 88 6 16
2017 Non-shift worker 36 27 15 10 6 4 1 67 17 791
2011 Shift worker 19 50 19 6 6 0 0 69 13 16
2011 Non-shift worker 34 28 15 12 8 3 0 64 20 686
2008 Shift worker 8 25 33 33 0 0 0 33 33 12
2008 Non-shift worker 35 27 17 9 7 4 1 65 17 564
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 52 42 0 0 0 6 0 100 0 16
2017 Non-shift worker 51 28 9 6 3 2 1 82 9 791
2011 Shift worker 37 25 19 6 6 6 0 67 13 16
2011 Non-shift worker 42 32 10 8 6 2 1 76 14 685
2008 Shift worker 25 42 8 8 17 0 0 67 25 12
2008 Non-shift worker 40 27 14 9 6 3 1 70 15 561

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 48 52 0 0 0 0 0 100 0 16
2017 Non-shift worker 49 31 8 6 4 1 1 81 11 791
2011 Shift worker 37 19 31 6 0 0 6 60 7 16
2011 Non-shift worker 38 32 10 12 6 0 0 71 19 685
2008 Shift worker 33 25 17 25 0 0 0 58 25 12
2008 Non-shift worker 37 30 12 12 8 0 1 68 19 560

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 59 35 6 0 0 0 0 94 0 16
2017 Non-shift worker 52 27 9 6 5 0 1 80 11 790

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 48 29 17 0 0 6 0 82 0 16
2017 Non-shift worker 23 35 17 13 7 5 0 61 22 790
2011 Shift worker 19 44 12 0 0 12 12 83 0 16
2011 Non-shift worker 25 29 21 10 7 7 0 58 19 687

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 48 41 6 6 0 0 0 88 6 16
2017 Non-shift worker 23 36 19 13 8 2 0 60 21 791
2011 Shift worker 12 63 12 0 0 6 6 86 0 16
2011 Non-shift worker 25 31 18 14 10 2 0 57 24 685
2008 Shift worker 17 33 25 17 0 8 0 55 18 12
2008 Non-shift worker 20 33 18 13 12 2 0 55 26 562

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 48 41 12 0 0 0 0 88 0 16
2017 Non-shift worker 17 34 20 15 8 6 0 55 25 791
2011 Shift worker 19 31 38 6 0 6 0 53 7 16
2011 Non-shift worker 15 36 18 17 10 4 0 53 28 686
2008 Shift worker 17 33 25 17 0 8 0 55 18 12
2008 Non-shift worker 10 32 18 20 14 5 0 45 36 561

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 36 46 6 6 0 6 0 88 6 16
2017 Non-shift worker 23 35 18 13 8 3 0 59 22 789
2011 Shift worker 19 50 13 13 0 6 0 73 13 16
2011 Non-shift worker 14 37 17 20 11 2 0 52 32 686
2008 Shift worker 17 33 25 25 0 0 0 50 25 12
2008 Non-shift worker 13 29 16 26 15 1 0 43 41 564
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 42 35 0 12 6 0 6 82 18 16
2017 Non-shift worker 28 36 15 13 8 0 0 64 21 793
2011 Shift worker 13 37 13 19 6 6 6 57 29 16
2011 Non-shift worker 24 37 16 13 9 0 0 61 23 687

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 46 42 6 6 0 0 0 88 6 16
2017 Non-shift worker 35 43 10 10 3 0 0 78 13 792

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 30 29 17 0 6 17 0 72 7 16
2017 Non-shift worker 15 21 17 17 13 15 2 43 36 788

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 59 41 0 0 0 0 0 100 0 16
2017 Non-shift worker 44 34 9 7 4 1 1 80 11 793
2011 Shift worker 37 31 12 6 6 6 0 73 13 16
2011 Non-shift worker 34 34 12 12 8 0 0 68 20 687
2008 Shift worker 42 25 8 8 17 0 0 67 25 12
2008 Non-shift worker 32 33 12 14 8 1 1 66 22 562

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Non-shift worker 38 40 5 6 6 1 4 82 13 107
2017 Non-shift worker 37 35 14 7 4 0 2 73 12 129

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 71 23 6 0 0 0 0 94 0 16
2017 Non-shift worker 45 38 6 9 2 0 0 83 11 793
2011 Shift worker 40 33 13 0 7 0 7 79 7 15
2011 Non-shift worker 42 37 9 8 4 0 1 79 12 685
2008 Shift worker 33 33 8 17 8 0 0 67 25 12
2008 Non-shift worker 29 42 13 11 5 0 1 71 16 563

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 54 35 6 6 0 0 0 88 6 16
2017 Non-shift worker 51 35 6 5 2 0 0 86 8 792
2011 Shift worker 25 50 19 6 0 0 0 75 6 16
2011 Non-shift worker 47 34 10 6 2 0 0 81 8 686
2008 Shift worker 33 58 0 0 8 0 0 92 8 12
2008 Non-shift worker 43 38 9 7 3 0 0 81 10 564

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 54 35 6 6 0 0 0 88 6 16
2017 Non-shift worker 57 31 5 4 2 0 0 89 7 790
2011 Shift worker 33 53 0 7 0 0 7 93 7 15
2011 Non-shift worker 52 34 6 5 3 0 0 86 8 686
2008 Shift worker 17 67 8 8 0 0 0 83 8 12
2008 Non-shift worker 48 40 5 4 3 0 0 88 7 562

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 65 29 0 0 6 0 0 94 6 16
2017 Non-shift worker 41 33 11 8 5 1 0 76 13 791
2011 Shift worker 33 40 7 0 7 7 7 85 8 15
2011 Non-shift worker 35 33 12 10 9 1 0 68 19 686
2008 Shift worker 33 42 8 8 8 0 0 75 17 12
2008 Non-shift worker 26 36 15 12 9 1 0 63 22 560

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 54 17 12 12 0 0 6 75 12 16
2017 Non-shift worker 21 26 15 16 17 2 2 49 34 791
2011 Shift worker 7 20 13 13 27 0 20 33 50 15
2011 Non-shift worker 15 25 16 19 19 2 3 43 40 684
2008 Shift worker 8 33 25 17 17 0 0 42 33 12
2008 Non-shift worker 15 33 14 15 20 2 2 50 36 564

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 54 23 17 6 0 0 0 77 6 16
2017 Non-shift worker 37 40 10 9 4 0 0 78 12 789
2011 Shift worker 25 31 25 6 0 0 12 64 7 16
2011 Non-shift worker 32 38 12 12 6 0 0 70 18 685

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 71 17 6 6 0 0 0 88 6 16
2017 Non-shift worker 37 35 15 8 4 0 0 73 12 790

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 59 35 6 0 0 0 0 94 0 16
2017 Non-shift worker 41 37 12 7 3 0 0 78 11 790
2011 Shift worker 37 38 19 0 0 0 6 80 0 16
2011 Non-shift worker 38 38 11 9 3 1 0 77 12 684

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 35 48 12 0 0 6 0 88 0 16
2017 Non-shift worker 25 39 19 9 4 3 0 67 14 789

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 71 17 6 0 0 6 0 94 0 16
2017 Non-shift worker 54 30 7 6 3 0 0 84 9 792
2011 Shift worker 19 56 12 0 12 0 0 75 12 16
2011 Non-shift worker 50 31 7 9 3 0 0 81 12 688

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 83 12 6 0 0 0 0 94 0 16
2017 Non-shift worker 34 40 16 6 3 0 0 74 10 792
2011 Shift worker 44 31 13 6 6 0 0 75 12 16
2011 Non-shift worker 26 41 19 8 5 0 0 67 13 688
2008 Shift worker 17 58 25 0 0 0 0 75 0 12
2008 Non-shift worker 19 38 24 13 6 0 0 57 19 564

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Shift worker 42 29 29 16
2017 Non-shift worker 26 39 35 792
2011 Shift worker 12 56 31 16
2011 Non-shift worker 23 44 33 687

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-shift worker 19 24 29 7 14 6 205
2011 Non-shift worker 23 22 35 13 9999 8 159
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 59 35 6 0 0 0 0 94 0 16
2017 Non-shift worker 49 37 8 4 2 0 0 85 7 791
2011 Shift worker 38 44 12 0 0 6 0 87 0 16
2011 Non-shift worker 45 36 11 6 2 0 0 81 8 688
2008 Shift worker 42 33 8 17 0 0 0 75 17 12
2008 Non-shift worker 47 36 9 6 3 0 0 83 9 562

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 59 35 6 0 0 0 0 94 0 16
2017 Non-shift worker 43 39 11 5 1 0 0 82 7 792
2011 Shift worker 44 50 0 0 0 0 6 100 0 16
2011 Non-shift worker 39 37 12 7 4 1 0 77 12 687

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 6 17 25 29 23 0 0 52 23 16
2017 Non-shift worker 6 19 38 24 9 1 3 34 27 783
2011 Shift worker 13 20 27 20 7 7 7 31 38 15
2011 Non-shift worker 11 26 35 18 7 0 3 25 38 683
2008 Shift worker 17 17 58 8 0 0 0 8 33 12
2008 Non-shift worker 13 33 31 14 7 0 1 21 47 564

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 0 0 12 36 41 6 6 87 0 16
2017 Non-shift worker 4 11 23 34 22 3 4 60 16 780
2011 Shift worker 0 7 27 47 0 7 13 58 8 15
2011 Non-shift worker 5 12 23 31 21 2 5 57 18 685
2008 Shift worker 0 25 42 17 17 0 0 33 25 12
2008 Non-shift worker 9 20 31 22 15 1 2 38 30 563

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 0 12 29 30 29 0 0 59 12 16
2017 Non-shift worker 11 21 34 20 10 1 3 31 34 785
2011 Shift worker 20 7 40 13 7 7 7 23 31 15
2011 Non-shift worker 19 26 27 15 9 0 3 25 47 685
2008 Shift worker 0 33 25 33 8 0 0 42 33 12
2008 Non-shift worker 19 25 26 17 9 1 2 27 46 564

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 0 0 17 36 46 0 0 83 0 16
2017 Non-shift worker 3 13 35 32 15 1 2 48 17 778
2011 Shift worker 0 13 33 20 13 7 13 42 17 15
2011 Non-shift worker 8 16 31 29 13 0 3 43 25 683
2008 Shift worker 0 8 42 42 8 0 0 50 8 12
2008 Non-shift worker 9 17 33 28 11 1 2 40 27 562

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 0 6 12 45 31 6 0 80 7 15
2017 Non-shift worker 12 18 28 25 14 1 3 40 31 783
2011 Shift worker 0 20 27 27 13 7 7 46 23 15
2011 Non-shift worker 10 21 29 24 11 1 4 37 33 686
2008 Shift worker 8 8 25 33 17 0 8 55 18 12
2008 Non-shift worker 14 22 28 22 12 1 2 34 37 562

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 0 6 30 12 35 17 0 56 7 16
2017 Non-shift worker 5 13 26 29 19 3 5 52 20 784
2011 Shift worker 7 0 13 40 13 7 20 73 9 15
2011 Non-shift worker 3 7 22 35 24 2 7 65 11 683
2008 Shift worker 0 33 17 25 17 8 0 45 36 12
2008 Non-shift worker 8 14 28 28 16 2 4 46 24 563

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 0 12 12 31 38 6 0 74 13 15
2017 Non-shift worker 9 18 34 21 11 3 3 34 29 787

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 59 29 12 0 0 0 0 88 0 16
2017 Non-shift worker 44 31 8 10 6 1 0 76 16 793

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 65 35 0 0 0 0 0 100 0 16
2017 Non-shift worker 45 37 8 7 3 0 0 82 10 789

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 71 12 12 0 0 6 0 88 0 16
2017 Non-shift worker 47 32 13 3 2 3 0 82 5 790

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 65 35 0 0 0 0 0 100 0 16
2017 Non-shift worker 43 39 10 4 2 2 0 83 6 789
2011 Shift worker 31 50 6 0 0 0 12 93 0 16
2011 Non-shift worker 40 35 13 6 3 2 0 77 9 685

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 71 17 6 6 0 0 0 88 6 16
2017 Non-shift worker 50 34 9 5 2 0 0 84 7 793
2011 Shift worker 31 63 0 0 0 6 0 100 0 16
2011 Non-shift worker 48 34 9 6 3 0 0 82 8 685
2008 Shift worker 17 67 17 0 0 0 0 83 0 12
2008 Non-shift worker 40 37 13 7 3 0 0 76 10 564

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 36 23 12 6 0 17 6 77 8 16
2017 Non-shift worker 26 35 14 10 7 4 3 66 18 793

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 48 41 6 0 0 6 0 94 0 16
2017 Non-shift worker 47 34 10 4 2 2 1 83 7 789
2011 Shift worker 47 27 20 0 0 7 0 79 0 15
2011 Non-shift worker 43 32 9 7 5 3 1 78 12 682
2008 Shift worker 25 58 17 0 0 0 0 83 0 12
2008 Non-shift worker 40 32 12 7 7 1 1 74 14 563

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 30 46 12 0 0 12 0 87 0 16
2017 Non-shift worker 21 23 19 15 13 7 2 48 31 792
2011 Shift worker 13 6 31 6 19 12 12 25 33 16
2011 Non-shift worker 17 21 21 13 10 14 3 46 28 683

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 12 17 25 0 0 46 0 54 0 16
2017 Non-shift worker 17 16 18 8 7 26 8 50 23 791

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 48 29 6 0 0 17 0 93 0 16
2017 Non-shift worker 32 31 17 7 3 9 1 70 12 791
2011 Shift worker 37 38 13 6 6 0 0 75 12 16
2011 Non-shift worker 34 33 15 7 4 8 0 72 11 685

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 23 29 13 0 0 29 6 80 0 16
2017 Non-shift worker 20 13 16 3 2 38 7 62 10 791

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 38 37 6 0 0 12 6 92 0 15
2017 Non-shift worker 37 28 14 3 2 14 1 78 5 789
2011 Shift worker 37 56 0 0 0 6 0 100 0 16
2011 Non-shift worker 40 34 11 3 2 9 0 82 6 686
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 65 35 0 0 0 0 0 100 0 16
2017 Non-shift worker 58 22 9 5 4 1 1 82 9 790

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 35 59 0 6 0 0 0 94 6 16
2017 Non-shift worker 44 41 8 2 2 2 0 87 4 792

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 30 58 12 0 0 0 0 88 0 16
2017 Non-shift worker 24 44 14 11 5 2 0 70 16 790

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 41 42 12 0 0 0 6 88 0 16
2017 Non-shift worker 42 29 16 6 3 1 4 74 9 785

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 35 41 25 0 0 0 0 75 0 16
2017 Non-shift worker 17 30 27 13 11 1 1 47 25 790

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 46 35 13 0 6 0 0 81 6 16
2017 Non-shift worker 25 37 21 11 4 1 2 64 15 787

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 35 35 25 0 0 6 0 74 0 16
2017 Non-shift worker 22 27 23 13 12 2 2 51 26 788

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 65 23 0 6 0 0 6 94 6 16
2017 Non-shift worker 43 28 14 6 3 1 4 75 10 785

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 48 41 6 6 0 0 0 88 6 16
2017 Non-shift worker 31 34 20 9 5 1 1 65 14 785

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 54 35 6 6 0 0 0 88 6 16
2017 Non-shift worker 27 35 21 9 5 1 1 64 14 785

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 46 42 12 0 0 0 0 88 0 16
2017 Non-shift worker 25 35 24 10 5 1 1 61 15 785

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 41 59 0 0 0 0 0 100 0 16
2017 Non-shift worker 27 34 21 9 7 1 1 62 16 784

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 41 48 12 0 0 0 0 88 0 16
2017 Non-shift worker 32 35 19 9 3 1 1 69 12 784

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 77 12 0 6 0 6 0 94 6 16
2017 Non-shift worker 60 23 9 3 2 0 2 85 5 786

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 83 17 0 0 0 0 0 100 0 16
2017 Non-shift worker 71 14 7 2 3 0 3 88 5 789

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 71 23 6 0 0 0 0 94 0 16
2017 Non-shift worker 50 32 10 4 2 0 2 83 6 787

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 77 23 0 0 0 0 0 100 0 16
2017 Non-shift worker 57 20 10 5 5 0 2 79 10 788

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 77 12 0 0 0 0 12 100 0 16
2017 Non-shift worker 54 13 5 1 0 0 26 91 2 786

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 83 17 0 0 0 0 0 100 0 16
2017 Non-shift worker 66 17 6 1 1 0 8 91 2 785

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 77 12 6 0 0 0 6 94 0 16
2017 Non-shift worker 70 12 8 3 3 0 4 86 6 787

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 64 36 0 0 0 0 0 100 0 16
2017 Non-shift worker 49 29 13 3 3 1 3 81 6 786

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 35 48 17 0 0 0 0 83 0 16
2017 Non-shift worker 12 33 39 9 6 0 0 45 15 793

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 0 6 29 36 29 0 0 65 6 16
2017 Non-shift worker 6 17 42 24 9 0 1 33 24 790
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 42 41 12 6 0 0 0 42 58 16
2017 Non-shift worker 52 27 9 4 2 5 1 55 45 791

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Non-shift worker 16 332

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-shift worker 11 332

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-shift worker 10 332

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Non-shift worker 37 332

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Non-shift worker 4 332

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 Non-shift worker 47 332

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Non-shift worker 19 65 9 2 2 2 328

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 30 30 10 10 0 0 20 75 13 10
2017 Non-shift worker 39 27 9 8 3 3 10 77 13 338

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Shift worker 10 40 0 10 0 10 30 83 17 10
2017 Non-shift worker 14 14 12 6 7 5 41 53 24 338
Date modified: