2018 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 48 11 7 3 0 0 79 10 149
2018 Non-visible minority 41 40 9 7 3 0 0 81 10 549
2017 Visible minority 38 40 16 4 1 0 0 78 6 142
2017 Non-visible minority 41 42 8 6 3 0 0 82 9 652
2014 Visible minority 42 37 8 6 8 0 0 79 13 108
2014 Non-visible minority 33 44 11 9 4 0 0 77 13 543
2011 Visible minority 42 36 10 7 5 0 0 78 12 112
2011 Non-visible minority 37 42 9 9 4 0 0 78 13 585
2008 Visible minority 38 38 13 8 4 0 0 75 12 93
2008 Non-visible minority 38 42 9 7 4 0 0 80 11 478

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 32 15 10 6 0 0 69 15 146
2018 Non-visible minority 38 36 11 10 5 0 0 75 15 555
2017 Visible minority 33 34 18 11 4 0 0 67 16 141
2017 Non-visible minority 37 36 13 8 6 0 0 73 14 651

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 26 15 1 1 0 0 83 3 144
2018 Non-visible minority 56 30 10 3 1 0 0 86 4 549
2017 Visible minority 60 27 10 2 0 1 0 88 2 142
2017 Non-visible minority 58 30 8 3 1 0 0 88 4 649
2014 Visible minority 72 18 7 1 3 0 0 90 4 108
2014 Non-visible minority 63 26 8 2 1 0 0 89 3 543
2011 Visible minority 66 19 10 2 3 0 1 86 4 113
2011 Non-visible minority 60 29 8 3 1 0 0 88 3 586

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 44 11 5 2 0 0 82 7 147
2018 Non-visible minority 46 37 10 5 1 0 0 84 6 554
2017 Visible minority 46 37 13 4 1 0 0 82 4 142
2017 Non-visible minority 48 35 9 6 2 0 0 83 8 646
2014 Visible minority 55 26 11 4 3 1 0 82 7 108
2014 Non-visible minority 44 39 9 6 2 0 0 83 8 542
2011 Visible minority 49 35 7 5 4 0 0 84 9 113
2011 Non-visible minority 47 38 8 5 2 0 0 85 7 586
2008 Visible minority 49 32 10 5 3 0 0 82 9 93
2008 Non-visible minority 47 40 6 4 3 0 0 87 6 478

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 37 18 5 3 0 0 75 7 148
2018 Non-visible minority 48 33 11 5 3 0 0 81 8 547
2017 Visible minority 48 31 16 3 2 0 0 79 5 140
2017 Non-visible minority 47 30 14 5 3 0 0 78 9 650
2014 Visible minority 41 37 13 5 4 0 0 78 8 108
2014 Non-visible minority 39 37 14 7 4 0 0 76 10 543
2011 Visible minority 35 34 20 6 4 1 0 69 11 112
2011 Non-visible minority 40 33 16 7 3 1 0 74 11 583

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 47 13 6 2 0 0 79 8 146
2018 Non-visible minority 47 34 10 7 2 0 0 81 9 547
2017 Visible minority 44 35 13 6 2 0 0 79 8 140
2017 Non-visible minority 44 35 11 7 3 0 0 79 10 652
2014 Visible minority 40 37 11 8 4 0 0 77 11 108
2014 Non-visible minority 40 35 13 9 3 0 0 75 12 543
2011 Visible minority 37 32 18 8 4 0 1 70 13 113
2011 Non-visible minority 40 36 12 9 4 0 0 76 12 583
2008 Visible minority 37 30 15 9 9 0 0 67 17 92
2008 Non-visible minority 37 40 10 9 4 0 0 77 13 478

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 26 25 16 6 1 0 53 22 147
2018 Non-visible minority 42 26 15 9 5 2 0 69 15 553
2017 Visible minority 35 24 18 11 5 6 0 63 17 141
2017 Non-visible minority 37 27 14 10 6 3 2 68 17 651
2014 Visible minority 37 26 17 8 8 4 0 66 17 108
2014 Non-visible minority 36 28 16 12 5 2 1 66 18 543
2011 Visible minority 32 29 19 8 10 3 0 63 18 113
2011 Non-visible minority 34 29 15 12 7 3 1 65 19 584
2008 Visible minority 26 29 22 10 10 4 0 57 20 93
2008 Non-visible minority 36 26 17 10 6 4 1 66 16 480
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 30 10 6 5 3 2 77 12 145
2018 Non-visible minority 51 27 10 5 3 3 1 81 9 551
2017 Visible minority 46 34 8 6 4 2 1 82 10 141
2017 Non-visible minority 52 27 9 6 3 2 1 83 9 651
2014 Visible minority 44 29 10 8 8 1 0 74 16 108
2014 Non-visible minority 48 30 9 7 6 1 1 79 12 543
2011 Visible minority 35 29 13 10 12 3 0 65 22 112
2011 Non-visible minority 43 32 10 7 5 2 1 78 12 584
2008 Visible minority 30 30 17 13 8 2 0 62 21 93
2008 Non-visible minority 41 27 14 8 6 3 1 71 15 477

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 36 10 5 3 3 1 80 9 145
2018 Non-visible minority 49 31 10 6 3 1 1 81 9 551
2017 Visible minority 47 34 12 4 4 0 0 80 8 141
2017 Non-visible minority 49 31 7 6 4 1 1 82 11 651
2014 Visible minority 45 29 10 9 5 1 1 75 14 108
2014 Non-visible minority 46 31 9 8 5 0 1 78 13 542
2011 Visible minority 32 27 13 13 14 1 1 60 27 112
2011 Non-visible minority 39 33 10 12 4 0 0 73 16 584
2008 Visible minority 38 24 14 15 9 0 1 62 24 93
2008 Non-visible minority 37 32 12 11 7 0 1 69 19 476

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 27 9 10 5 1 1 75 16 145
2018 Non-visible minority 51 28 9 6 5 1 0 80 11 552
2017 Visible minority 47 28 11 10 4 0 1 76 13 141
2017 Non-visible minority 53 27 9 5 5 0 1 81 10 650
2014 Visible minority 47 29 8 7 8 1 0 76 15 108
2014 Non-visible minority 49 28 9 8 5 0 0 78 13 542

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 29 20 10 4 3 0 65 14 149
2018 Non-visible minority 30 38 13 12 4 3 0 69 17 553
2017 Visible minority 25 35 16 10 4 11 0 67 16 141
2017 Non-visible minority 23 35 17 14 8 3 0 60 22 651
2014 Visible minority 30 30 17 11 6 7 0 64 18 108
2014 Non-visible minority 19 33 19 18 7 4 0 54 26 543
2011 Visible minority 25 17 25 9 8 15 1 50 20 112
2011 Non-visible minority 25 32 20 10 7 6 1 60 18 586

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 38 21 9 5 3 0 65 14 149
2018 Non-visible minority 31 37 14 13 5 0 0 68 18 552
2017 Visible minority 23 39 20 7 6 6 0 65 14 141
2017 Non-visible minority 24 35 19 13 8 1 0 60 22 652
2014 Visible minority 28 32 22 12 5 1 0 61 17 108
2014 Non-visible minority 19 35 21 17 8 0 0 54 25 543
2011 Visible minority 21 28 19 13 9 7 3 54 25 112
2011 Non-visible minority 25 33 17 13 10 1 0 59 23 584
2008 Visible minority 26 27 18 10 15 4 0 55 26 93
2008 Non-visible minority 19 35 18 14 11 2 0 55 26 478

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 32 22 14 6 5 0 56 20 147
2018 Non-visible minority 21 38 19 15 5 2 0 61 20 552
2017 Visible minority 14 39 20 12 6 9 0 58 19 141
2017 Non-visible minority 19 33 20 15 8 5 0 55 25 652
2014 Visible minority 25 33 23 12 7 1 0 58 19 108
2014 Non-visible minority 12 33 23 20 9 4 0 46 30 543
2011 Visible minority 12 37 19 12 7 12 0 56 22 113
2011 Non-visible minority 15 36 19 18 10 3 0 53 28 584
2008 Visible minority 15 27 14 20 13 9 1 48 37 91
2008 Non-visible minority 9 33 19 20 13 5 0 45 35 479

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 34 18 12 7 3 0 62 19 149
2018 Non-visible minority 23 38 18 13 6 1 0 62 20 555
2017 Visible minority 23 42 15 8 8 4 0 67 17 142
2017 Non-visible minority 24 33 19 14 7 2 0 58 22 648
2014 Visible minority 28 34 17 13 7 1 0 63 20 108
2014 Non-visible minority 15 34 18 22 11 1 0 49 32 543
2011 Visible minority 13 39 12 21 8 6 0 56 31 113
2011 Non-visible minority 14 37 17 19 12 1 0 52 31 584
2008 Visible minority 18 32 20 18 10 1 0 51 28 93
2008 Non-visible minority 12 29 15 27 16 1 0 41 43 480
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 41 14 13 9 1 1 63 23 149
2018 Non-visible minority 34 30 16 10 8 0 0 65 19 550
2017 Visible minority 24 33 13 20 9 1 0 57 29 142
2017 Non-visible minority 30 36 15 12 7 0 0 66 19 652
2014 Visible minority 29 29 17 12 12 1 0 59 25 108
2014 Non-visible minority 27 32 18 14 9 0 0 59 23 543
2011 Visible minority 19 30 20 15 13 1 1 50 29 113
2011 Non-visible minority 25 38 15 13 8 0 0 63 22 585

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 41 17 5 6 0 0 72 11 149
2018 Non-visible minority 37 39 11 8 4 0 0 77 12 553
2017 Visible minority 38 44 9 7 2 0 0 82 9 141
2017 Non-visible minority 35 42 10 10 3 0 0 77 13 652

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 26 22 15 11 17 2 41 32 147
2018 Non-visible minority 13 24 20 17 14 11 2 42 35 550
2017 Visible minority 9 22 18 14 15 20 2 39 37 141
2017 Non-visible minority 17 20 17 17 12 14 2 45 35 648
2014 Visible minority 16 20 20 14 12 17 1 43 32 108
2014 Non-visible minority 12 20 18 21 19 9 1 36 44 542

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 39 10 4 4 1 1 82 8 145
2018 Non-visible minority 41 35 11 6 5 1 0 78 12 552
2017 Visible minority 48 33 8 8 3 0 0 81 10 142
2017 Non-visible minority 44 35 9 6 4 1 1 80 11 652
2014 Visible minority 47 30 8 10 3 1 0 78 13 108
2014 Non-visible minority 40 33 11 9 6 0 0 74 15 542
2011 Visible minority 29 31 14 12 11 2 1 62 24 113
2011 Non-visible minority 35 34 11 11 7 0 1 70 19 585
2008 Visible minority 29 32 14 14 9 1 1 63 23 93
2008 Non-visible minority 33 32 12 13 8 1 1 66 21 478

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 23 0 0 22 0 0 78 22 13
2018 Non-visible minority 36 43 5 8 4 1 3 83 12 90
2017 Visible minority 0 66 17 8 0 0 9 72 9 11
2017 Non-visible minority 40 32 14 7 5 0 2 73 12 117
2014 Visible minority 49 20 9 0 0 0 22 89 0 10
2014 Non-visible minority 33 34 10 9 8 1 5 71 19 97

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 42 8 10 3 0 1 79 13 148
2018 Non-visible minority 41 42 8 6 2 0 1 84 9 553
2017 Visible minority 41 41 6 11 0 0 1 83 11 142
2017 Non-visible minority 47 36 6 8 3 0 0 83 11 652
2014 Visible minority 48 36 6 5 5 1 0 85 9 108
2014 Non-visible minority 47 34 8 7 4 0 0 81 11 543
2011 Visible minority 29 42 12 4 12 0 1 72 16 113
2011 Non-visible minority 44 36 8 8 3 0 1 81 11 582
2008 Visible minority 26 43 14 11 6 0 0 69 17 93
2008 Non-visible minority 29 42 12 11 5 0 1 72 16 479

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 35 7 7 1 0 0 84 9 148
2018 Non-visible minority 50 37 7 4 2 0 0 87 6 551
2017 Visible minority 53 34 6 4 2 1 0 88 6 142
2017 Non-visible minority 51 35 6 5 3 0 0 86 8 651
2014 Visible minority 54 26 8 6 6 0 0 80 11 108
2014 Non-visible minority 44 40 8 7 1 0 0 84 8 543
2011 Visible minority 39 41 10 5 5 0 1 80 10 111
2011 Non-visible minority 49 33 11 6 2 0 0 82 8 586
2008 Visible minority 38 35 11 10 6 0 0 73 16 93
2008 Non-visible minority 44 39 9 6 2 0 0 83 8 480

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 35 9 7 2 0 0 82 9 148
2018 Non-visible minority 56 34 4 4 2 0 0 90 6 550
2017 Visible minority 55 34 5 4 2 1 0 89 6 142
2017 Non-visible minority 58 30 5 4 3 0 0 89 7 649
2014 Visible minority 57 25 5 6 7 1 0 83 12 108
2014 Non-visible minority 55 32 6 6 1 0 0 87 7 543
2011 Visible minority 48 29 9 7 5 0 1 78 13 112
2011 Non-visible minority 53 35 6 4 2 0 0 87 7 584
2008 Visible minority 46 37 6 3 8 0 0 83 11 93
2008 Non-visible minority 48 41 5 4 2 0 0 89 6 478

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 39 15 15 7 2 0 62 23 149
2018 Non-visible minority 35 35 13 11 6 0 0 70 17 551
2017 Visible minority 38 33 16 8 4 1 1 73 12 140
2017 Non-visible minority 43 32 10 8 5 2 0 77 13 652
2014 Visible minority 33 30 16 9 10 2 0 64 20 108
2014 Non-visible minority 37 33 10 11 8 1 0 70 19 543
2011 Visible minority 25 35 12 12 12 2 2 62 26 113
2011 Non-visible minority 36 33 12 9 8 2 0 70 17 583
2008 Visible minority 23 40 16 12 9 0 0 63 21 90
2008 Non-visible minority 27 35 15 12 9 1 0 63 22 479

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 26 16 22 15 4 1 45 39 148
2018 Non-visible minority 21 28 15 17 17 1 2 50 35 552
2017 Visible minority 13 29 19 20 16 3 0 43 37 141
2017 Non-visible minority 23 26 15 15 16 2 3 52 33 652
2014 Visible minority 19 20 10 24 22 3 3 42 48 108
2014 Non-visible minority 18 23 17 16 20 1 3 43 38 543
2011 Visible minority 15 18 17 19 23 3 5 36 46 113
2011 Non-visible minority 15 26 16 19 19 2 3 44 40 581
2008 Visible minority 18 34 13 12 20 1 1 54 33 93
2008 Non-visible minority 14 33 14 15 20 2 2 49 36 480

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 49 10 12 0 1 0 78 12 144
2018 Non-visible minority 38 38 11 8 5 0 0 76 13 554
2017 Visible minority 32 44 10 10 4 0 0 76 14 142
2017 Non-visible minority 39 39 10 8 3 0 0 78 11 648
2014 Visible minority 26 42 14 7 9 1 0 70 16 108
2014 Non-visible minority 27 45 9 12 7 0 0 72 19 543
2011 Visible minority 29 35 15 10 9 0 2 66 19 113
2011 Non-visible minority 32 39 11 12 5 0 0 72 17 583

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 33 19 12 3 0 1 66 14 145
2018 Non-visible minority 44 31 13 8 5 0 0 75 13 553
2017 Visible minority 33 37 15 10 4 0 1 70 14 142
2017 Non-visible minority 40 34 15 8 3 0 0 74 11 649
2014 Visible minority 33 28 21 8 8 1 0 62 17 108
2014 Non-visible minority 34 34 14 12 6 0 0 68 18 543

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 41 16 9 3 1 0 72 12 145
2018 Non-visible minority 39 37 11 9 3 0 1 77 12 552
2017 Visible minority 37 41 14 6 3 0 0 78 8 142
2017 Non-visible minority 43 36 11 8 3 0 0 79 10 649
2014 Visible minority 39 33 16 6 5 1 1 73 11 108
2014 Non-visible minority 36 39 10 10 5 1 0 75 15 541
2011 Visible minority 33 35 16 8 5 2 1 70 14 113
2011 Non-visible minority 39 39 10 9 2 0 0 79 11 582

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 37 25 11 4 2 1 59 16 147
2018 Non-visible minority 31 37 18 8 4 1 0 69 13 552
2017 Visible minority 14 45 20 11 3 5 1 63 15 141
2017 Non-visible minority 28 38 18 8 4 3 0 69 13 649

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 29 12 4 5 0 0 79 9 149
2018 Non-visible minority 59 28 7 4 2 0 0 87 6 552
2017 Visible minority 46 32 10 5 4 1 1 80 9 142
2017 Non-visible minority 56 29 7 6 3 0 0 85 8 651
2014 Visible minority 45 31 14 6 3 1 0 76 9 108
2014 Non-visible minority 53 29 8 7 3 0 0 82 10 543
2011 Visible minority 41 34 12 10 4 0 0 74 13 113
2011 Non-visible minority 51 31 6 9 3 0 0 82 12 586

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 40 18 8 3 1 1 70 11 149
2018 Non-visible minority 33 36 18 9 4 0 0 70 12 554
2017 Visible minority 37 37 15 8 2 0 1 75 10 141
2017 Non-visible minority 34 39 16 6 4 0 0 74 10 652
2014 Visible minority 31 43 19 5 3 0 0 74 7 108
2014 Non-visible minority 31 41 20 5 3 0 0 72 8 543
2011 Visible minority 20 48 18 5 9 0 0 68 14 113
2011 Non-visible minority 28 39 20 8 5 0 0 67 13 586
2008 Visible minority 22 46 20 6 5 0 0 68 12 93
2008 Non-visible minority 19 36 24 14 6 0 0 55 20 480

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 22 39 39 149
2018 Non-visible minority 23 41 36 555
2017 Visible minority 23 35 41 142
2017 Non-visible minority 27 40 33 651
2014 Visible minority 15 45 40 108
2014 Non-visible minority 23 40 37 543
2011 Visible minority 23 44 33 113
2011 Non-visible minority 23 44 33 585

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 6 21 49 5 13 6 32
2018 Non-visible minority 19 31 31 3 12 2 124
2017 Visible minority 18 24 30 12 12 4 33
2017 Non-visible minority 19 23 28 7 17 6 174
2014 Visible minority 13 30 44 6 9999 6 16
2014 Non-visible minority 21 26 31 16 9999 6 127
2011 Visible minority 12 19 50 12 9999 8 26
2011 Non-visible minority 25 22 32 12 9999 8 134
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 33 11 3 1 0 0 85 4 146
2018 Non-visible minority 56 32 8 3 1 0 0 88 4 555
2017 Visible minority 56 29 8 4 2 0 0 85 6 142
2017 Non-visible minority 48 38 8 4 2 0 0 86 6 650
2014 Visible minority 54 31 6 4 6 0 0 85 9 108
2014 Non-visible minority 44 37 10 5 3 0 0 81 8 542
2011 Visible minority 49 28 14 4 3 2 0 78 7 113
2011 Non-visible minority 44 38 10 6 2 0 0 82 8 586
2008 Visible minority 53 27 6 8 5 1 0 80 13 93
2008 Non-visible minority 46 37 9 6 2 0 0 83 8 478

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 38 15 7 1 0 0 78 7 148
2018 Non-visible minority 43 41 11 3 2 0 0 84 5 547
2017 Visible minority 46 38 7 6 3 0 0 84 9 142
2017 Non-visible minority 43 38 12 5 1 1 0 82 6 651
2014 Visible minority 48 34 10 4 5 0 0 81 8 108
2014 Non-visible minority 42 37 12 6 2 1 0 79 9 543
2011 Visible minority 36 40 11 8 4 1 1 77 12 113
2011 Non-visible minority 40 37 12 7 4 1 0 77 11 585

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 3 29 35 24 5 0 4 31 33 146
2018 Non-visible minority 5 23 36 23 11 0 1 35 29 552
2017 Visible minority 5 20 41 25 3 1 7 30 27 137
2017 Non-visible minority 6 19 37 24 11 1 2 36 27 648
2014 Visible minority 8 18 35 26 6 1 6 35 28 108
2014 Non-visible minority 8 25 39 21 7 0 1 28 33 543
2011 Visible minority 13 22 38 16 5 1 6 22 37 111
2011 Non-visible minority 11 27 35 18 7 0 2 26 38 582
2008 Visible minority 13 31 30 20 4 1 0 25 45 93
2008 Non-visible minority 13 33 32 13 7 0 1 21 47 480

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 1 15 22 41 14 2 4 59 18 143
2018 Non-visible minority 5 11 25 34 23 1 1 58 17 551
2017 Visible minority 5 10 16 40 15 5 8 64 18 135
2017 Non-visible minority 3 11 23 33 24 3 4 60 15 647
2014 Visible minority 0 6 27 39 20 1 8 64 6 108
2014 Non-visible minority 4 10 23 36 23 2 2 62 14 541
2011 Visible minority 7 10 24 31 14 4 11 52 20 111
2011 Non-visible minority 5 12 23 32 22 1 4 57 18 584
2008 Visible minority 13 20 26 22 14 3 2 38 35 93
2008 Non-visible minority 8 20 32 22 15 1 2 38 28 479

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 25 34 16 7 3 2 25 39 144
2018 Non-visible minority 12 23 34 20 9 1 1 30 35 548
2017 Visible minority 14 19 39 14 9 2 3 24 35 138
2017 Non-visible minority 10 21 32 21 11 1 3 34 33 649
2014 Visible minority 19 17 34 17 7 3 3 26 38 107
2014 Non-visible minority 15 28 32 17 7 0 1 24 44 543
2011 Visible minority 13 29 21 21 7 3 6 30 47 112
2011 Non-visible minority 20 25 28 14 9 0 3 24 47 583
2008 Visible minority 20 25 24 18 10 1 2 29 47 93
2008 Non-visible minority 18 26 27 18 9 1 2 27 45 480

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 2 9 36 36 12 1 4 50 11 145
2018 Non-visible minority 6 8 35 35 15 0 1 50 14 550
2017 Visible minority 4 17 30 30 15 1 4 47 22 137
2017 Non-visible minority 3 12 35 32 15 1 2 49 15 643
2014 Visible minority 6 13 32 27 17 2 3 47 20 108
2014 Non-visible minority 7 14 35 31 13 0 1 44 21 539
2011 Visible minority 8 16 29 31 10 1 5 44 26 112
2011 Non-visible minority 8 15 32 28 14 1 3 43 24 581
2008 Visible minority 5 18 32 30 12 2 0 43 24 93
2008 Non-visible minority 9 17 33 28 10 0 2 40 26 478

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 16 33 26 7 2 4 36 29 146
2018 Non-visible minority 10 20 30 23 15 1 1 39 31 551
2017 Visible minority 14 19 29 21 10 1 4 33 36 138
2017 Non-visible minority 11 18 27 26 15 1 3 42 30 646
2014 Visible minority 10 20 23 30 8 2 7 41 33 108
2014 Non-visible minority 13 18 29 26 11 1 2 38 31 541
2011 Visible minority 13 19 24 30 7 2 5 40 34 111
2011 Non-visible minority 10 22 29 24 12 1 4 37 33 585
2008 Visible minority 15 14 32 27 12 0 0 39 29 93
2008 Non-visible minority 13 23 28 21 12 1 3 34 37 478

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 16 27 33 12 4 4 48 23 145
2018 Non-visible minority 6 15 29 28 20 1 2 49 21 548
2017 Visible minority 6 14 26 25 13 8 7 45 24 138
2017 Non-visible minority 5 13 26 28 22 2 5 54 19 648
2014 Visible minority 1 4 22 35 19 6 13 67 6 108
2014 Non-visible minority 3 5 22 38 27 1 3 69 8 543
2011 Visible minority 5 5 25 35 12 4 14 57 12 111
2011 Non-visible minority 2 8 21 36 26 2 5 67 11 582
2008 Visible minority 8 16 29 27 10 4 6 41 27 93
2008 Non-visible minority 8 14 27 28 17 2 4 48 24 479

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 22 33 21 7 5 2 30 34 146
2018 Non-visible minority 10 22 36 20 11 1 1 31 32 552
2017 Visible minority 11 14 36 21 9 4 6 33 27 141
2017 Non-visible minority 9 19 33 21 13 2 3 36 30 646
2014 Visible minority 7 19 30 24 7 5 8 35 30 108
2014 Non-visible minority 11 22 35 20 9 1 2 30 34 543

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 30 13 10 7 0 0 70 17 147
2018 Non-visible minority 40 32 8 13 6 0 0 73 19 553
2017 Visible minority 39 31 7 13 6 2 1 72 20 142
2017 Non-visible minority 46 31 8 9 5 0 0 77 15 652
2014 Visible minority 41 24 11 14 9 0 0 65 24 108
2014 Non-visible minority 39 31 11 11 8 0 0 70 19 542

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 42 7 7 2 0 0 84 9 148
2018 Non-visible minority 48 34 7 8 3 0 0 82 11 552
2017 Visible minority 43 34 11 8 3 0 1 78 11 141
2017 Non-visible minority 46 38 7 7 3 0 0 84 10 649
2014 Visible minority 47 31 7 10 5 0 0 78 15 108
2014 Non-visible minority 40 38 9 8 4 0 0 78 12 542

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 45 15 3 1 0 0 81 4 148
2018 Non-visible minority 41 41 9 7 3 0 0 82 10 552

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 35 17 4 4 2 0 74 8 146
2018 Non-visible minority 50 32 11 3 1 3 0 85 4 552
2017 Visible minority 35 36 18 5 2 3 1 74 7 141
2017 Non-visible minority 50 31 12 3 1 4 0 84 4 651
2014 Visible minority 51 26 9 7 3 4 0 80 10 107
2014 Non-visible minority 50 33 10 2 2 2 0 85 4 543

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 41 13 3 3 1 0 82 6 147
2018 Non-visible minority 50 33 10 5 2 1 0 84 7 551
2017 Visible minority 38 42 13 4 1 1 1 82 5 142
2017 Non-visible minority 44 38 10 4 2 2 0 84 6 648
2014 Visible minority 50 27 12 6 5 1 0 77 10 108
2014 Non-visible minority 47 34 10 7 2 1 0 81 9 543
2011 Visible minority 33 33 17 6 5 5 1 70 12 113
2011 Non-visible minority 42 36 12 5 3 2 1 79 8 583

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 43 7 3 2 0 0 89 4 148
2018 Non-visible minority 58 31 6 4 1 0 0 89 5 552
2017 Visible minority 48 38 9 3 2 0 0 86 5 142
2017 Non-visible minority 51 33 9 5 2 0 0 84 7 652
2014 Visible minority 55 32 6 5 3 0 0 87 8 108
2014 Non-visible minority 51 34 8 5 2 0 0 86 7 543
2011 Visible minority 43 34 9 8 4 2 0 78 13 113
2011 Non-visible minority 48 35 9 5 2 0 0 84 7 583
2008 Visible minority 41 38 13 1 8 0 0 78 9 93
2008 Non-visible minority 39 37 14 8 2 0 0 76 10 480

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 33 24 10 6 6 1 57 17 147
2018 Non-visible minority 25 34 14 12 7 4 4 64 21 551
2017 Visible minority 21 33 17 13 5 8 4 61 21 142
2017 Non-visible minority 28 35 14 9 7 4 3 67 17 652
2014 Visible minority 26 31 15 14 8 4 2 60 24 108
2014 Non-visible minority 28 30 16 12 9 2 2 61 22 542

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 34 12 6 5 3 1 76 12 148
2018 Non-visible minority 44 39 7 6 2 1 1 85 8 553
2017 Visible minority 39 36 10 6 4 3 3 80 10 141
2017 Non-visible minority 48 34 10 4 2 2 0 84 6 649
2014 Visible minority 47 38 7 2 4 3 0 87 6 108
2014 Non-visible minority 49 34 8 4 3 1 1 84 7 543
2011 Visible minority 38 30 12 5 6 5 2 74 13 112
2011 Non-visible minority 44 33 9 7 4 2 1 79 12 580
2008 Visible minority 42 31 14 6 4 1 1 75 11 93
2008 Non-visible minority 40 33 11 7 7 1 1 74 15 479

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 40 14 8 3 2 0 74 12 147
2018 Non-visible minority 41 39 12 5 2 0 0 81 7 550

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 23 22 18 10 10 2 43 32 148
2018 Non-visible minority 22 25 19 14 11 7 1 52 27 552
2017 Visible minority 15 26 22 16 11 8 2 45 30 141
2017 Non-visible minority 23 22 18 15 13 7 2 50 30 652
2014 Visible minority 21 23 16 15 13 9 2 50 32 108
2014 Non-visible minority 20 24 17 15 14 9 1 49 33 543
2011 Visible minority 15 21 20 13 11 15 6 45 30 112
2011 Non-visible minority 17 21 22 13 10 14 3 46 28 582

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 14 86 148
2018 Non-visible minority 13 87 554

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 21
2018 Non-visible minority 49 70

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 72 21
2018 Non-visible minority 65 70

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 21
2018 Non-visible minority 0 70

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 21
2018 Non-visible minority 44 70

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 21
2018 Non-visible minority 39 70

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 21
2018 Non-visible minority 48 70

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 21
2018 Non-visible minority 40 70

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 21
2018 Non-visible minority 30 70

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 21
2018 Non-visible minority 59 70

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 21
2018 Non-visible minority 38 70

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 21
2018 Non-visible minority 0 70

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 21
2018 Non-visible minority 49 70

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 21
2018 Non-visible minority 24 70

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 21
2018 Non-visible minority 15 70

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 20
2018 Non-visible minority 55 70

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 20
2018 Non-visible minority 26 70

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 12 70

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 20
2018 Non-visible minority 19 70

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 19
2018 Non-visible minority 10 66

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 19
2018 Non-visible minority 14 66

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 19
2018 Non-visible minority 33 66

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 63 19
2018 Non-visible minority 51 66

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 19
2018 Non-visible minority 52 66

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 19
2018 Non-visible minority 12 66

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 18 16 6 6 32 6 54 20 146
2018 Non-visible minority 21 19 18 8 6 22 6 55 20 552
2017 Visible minority 15 26 13 7 5 25 9 62 18 142
2017 Non-visible minority 17 14 19 9 7 27 8 47 23 651
2014 Visible minority 21 15 18 8 8 23 8 52 22 108
2014 Non-visible minority 18 17 18 9 8 23 7 50 24 542

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 31 16 7 4 10 1 71 12 148
2018 Non-visible minority 37 30 17 5 4 5 1 71 10 553
2017 Visible minority 31 33 15 3 4 12 1 75 8 142
2017 Non-visible minority 32 30 17 8 3 8 1 69 12 650
2014 Visible minority 39 28 17 5 5 6 1 72 10 108
2014 Non-visible minority 33 33 14 8 5 7 1 71 14 543
2011 Visible minority 35 29 12 7 6 11 0 71 15 113
2011 Non-visible minority 34 34 15 7 3 7 0 73 10 583

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 148
2018 Non-visible minority 7 93 554

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 38

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 38

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 38

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 38

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 38

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 38

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 14
2018 Non-visible minority 66 38

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 37

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 37

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 37

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 37

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 62 13
2018 Non-visible minority 65 37

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 13 19 1 6 38 5 55 12 147
2018 Non-visible minority 25 15 17 3 3 29 8 64 9 553
2017 Visible minority 23 17 11 3 3 35 7 71 10 141
2017 Non-visible minority 20 13 16 3 2 38 8 61 9 652
2014 Visible minority 26 13 18 6 3 28 7 60 13 108
2014 Non-visible minority 20 16 18 2 2 33 9 62 7 543

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 24 18 3 4 15 1 71 8 147
2018 Non-visible minority 40 30 16 3 3 7 1 77 6 553
2017 Visible minority 37 27 14 3 2 15 2 77 6 141
2017 Non-visible minority 37 29 14 3 2 14 2 79 5 649
2014 Visible minority 38 27 16 4 3 10 2 74 8 108
2014 Non-visible minority 37 31 14 3 1 13 2 79 5 542
2011 Visible minority 35 33 12 5 4 12 0 76 10 113
2011 Non-visible minority 42 35 11 3 1 9 0 83 5 584
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 24 9 4 8 1 1 78 12 145
2018 Non-visible minority 59 25 8 2 4 1 0 85 7 551
2017 Visible minority 49 25 12 7 6 1 0 75 13 141
2017 Non-visible minority 60 22 9 4 3 1 1 84 7 650

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 36 11 6 1 3 0 82 7 148
2018 Non-visible minority 54 34 8 2 1 1 0 89 3 552
2017 Visible minority 39 44 6 4 1 5 1 89 5 142
2017 Non-visible minority 45 40 9 2 2 2 0 87 4 651

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 41 17 10 2 1 0 71 11 149
2018 Non-visible minority 36 37 14 8 4 1 0 74 11 552
2017 Visible minority 22 45 16 8 4 4 1 70 13 141
2017 Non-visible minority 25 44 13 11 5 2 0 71 16 650

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 30 22 5 3 0 3 69 8 148
2018 Non-visible minority 47 31 12 5 5 0 0 79 9 552
2017 Visible minority 39 30 15 5 5 0 6 73 11 138
2017 Non-visible minority 43 28 16 6 3 1 3 75 9 648

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 30 30 14 8 0 2 47 22 147
2018 Non-visible minority 18 28 28 16 10 0 0 46 26 553
2017 Visible minority 16 27 26 17 9 2 2 45 28 140
2017 Non-visible minority 17 31 27 12 11 0 1 49 24 651

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 33 26 10 3 0 3 59 14 147
2018 Non-visible minority 29 33 24 8 5 0 1 63 13 553
2017 Visible minority 22 35 19 12 4 2 4 62 17 138
2017 Non-visible minority 26 37 21 11 3 0 1 64 15 650

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 24 11 11 2 3 52 23 147
2018 Non-visible minority 25 28 20 16 10 0 1 54 26 551
2017 Visible minority 20 28 17 16 12 4 4 51 30 140
2017 Non-visible minority 23 27 24 12 11 2 2 51 24 650

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 25 20 7 1 0 2 71 8 144
2018 Non-visible minority 45 29 14 6 3 0 2 77 9 551
2017 Visible minority 39 25 13 9 4 1 8 71 15 137
2017 Non-visible minority 45 29 14 5 3 1 4 77 9 650

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 34 18 10 6 0 3 65 17 149
2018 Non-visible minority 36 30 19 9 6 0 0 66 15 552
2017 Visible minority 29 30 22 11 4 1 3 61 16 138
2017 Non-visible minority 31 34 20 9 5 1 0 66 14 648

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 37 28 8 3 1 2 59 12 146
2018 Non-visible minority 31 33 23 9 3 0 1 64 13 548
2017 Visible minority 22 37 21 11 4 3 4 62 15 138
2017 Non-visible minority 29 35 21 8 5 1 1 65 13 648

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 42 25 8 3 0 1 64 11 146
2018 Non-visible minority 26 33 24 9 5 0 2 61 14 548
2017 Visible minority 24 34 25 9 3 2 3 61 13 139
2017 Non-visible minority 26 35 24 10 5 0 1 61 15 648

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 28 26 13 6 0 1 55 19 148
2018 Non-visible minority 30 33 20 11 5 0 1 63 16 551
2017 Visible minority 24 33 22 10 7 2 1 60 18 138
2017 Non-visible minority 28 34 20 9 6 1 1 64 16 647

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 40 22 9 1 1 2 68 9 145
2018 Non-visible minority 33 30 22 10 3 0 1 64 13 549
2017 Visible minority 29 36 20 7 2 1 3 69 10 136
2017 Non-visible minority 33 35 18 9 3 1 1 69 12 649

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 26 12 6 1 1 3 80 8 146
2018 Non-visible minority 62 23 7 4 1 0 1 87 6 550
2017 Visible minority 63 20 10 2 4 0 1 84 6 138
2017 Non-visible minority 60 23 9 3 2 0 2 85 5 649

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 64 20 8 1 1 1 4 89 3 145
2018 Non-visible minority 76 15 4 1 0 0 4 94 1 549

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 67 14 7 4 5 2 1 84 9 144
2018 Non-visible minority 71 14 6 2 4 0 3 87 6 549
2017 Visible minority 64 18 9 2 5 0 2 84 7 140
2017 Non-visible minority 73 13 6 2 2 1 3 89 5 651

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 29 10 6 1 1 1 82 8 146
2018 Non-visible minority 47 31 14 5 2 0 1 79 7 554
2017 Visible minority 54 31 7 4 4 0 1 85 7 139
2017 Non-visible minority 49 32 10 4 2 0 2 83 6 650

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 17 14 5 5 1 1 76 10 146
2018 Non-visible minority 52 25 11 6 5 0 1 78 11 552
2017 Visible minority 57 17 11 6 7 0 2 75 13 140
2017 Non-visible minority 58 21 10 5 4 0 2 81 9 650

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 9 5 2 1 1 21 90 4 146
2018 Non-visible minority 49 12 5 2 1 0 31 89 4 554
2017 Visible minority 58 15 4 0 1 0 23 95 1 139
2017 Non-visible minority 53 13 5 1 0 0 26 91 2 649

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 67 19 3 1 0 1 10 95 1 144
2018 Non-visible minority 67 19 6 1 1 0 7 92 2 553
2017 Visible minority 64 21 4 1 0 0 12 95 1 140
2017 Non-visible minority 67 16 7 1 1 0 7 90 2 646

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 17 8 4 5 1 2 82 10 146
2018 Non-visible minority 72 13 7 3 3 0 2 87 6 553
2017 Visible minority 63 13 9 5 6 0 4 79 12 140
2017 Non-visible minority 71 13 7 3 2 0 4 87 5 648

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 26 12 3 2 1 3 83 5 146
2018 Non-visible minority 51 31 10 3 2 0 2 84 5 553
2017 Visible minority 52 28 8 3 4 1 6 85 7 140
2017 Non-visible minority 49 29 14 3 3 0 2 81 5 647

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 37 30 14 3 1 0 53 17 147
2018 Non-visible minority 15 37 34 10 3 0 0 52 14 555
2017 Visible minority 11 34 37 12 6 1 0 45 17 142
2017 Non-visible minority 13 34 39 9 5 0 0 47 14 652

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 16 38 30 8 1 1 38 23 148
2018 Non-visible minority 7 15 43 24 11 0 0 35 22 549
2017 Visible minority 8 17 43 21 8 1 2 30 25 141
2017 Non-visible minority 6 17 41 25 10 0 0 36 23 650
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 19 14 3 3 5 1 60 40 149
2018 Non-visible minority 56 28 7 3 2 3 0 58 42 554
2017 Visible minority 48 23 9 4 6 6 4 54 46 141
2017 Non-visible minority 52 28 9 4 2 4 1 55 45 651

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 56
2018 Non-visible minority 16 228
2017 Visible minority 12 58
2017 Non-visible minority 17 276

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 56
2018 Non-visible minority 19 228
2017 Visible minority 10 58
2017 Non-visible minority 12 276

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 56
2018 Non-visible minority 15 228
2017 Visible minority 10 58
2017 Non-visible minority 10 276

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 56
2018 Non-visible minority 34 228
2017 Visible minority 33 58
2017 Non-visible minority 38 276

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 4 56
2018 Non-visible minority 1 228
2017 Visible minority 0 58
2017 Non-visible minority 6 276

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 56
2018 Non-visible minority 26 228

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 56
2018 Non-visible minority 35 228
2017 Visible minority 48 58
2017 Non-visible minority 46 276

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 15 53 17 5 0 10 52
2018 Non-visible minority 11 61 16 5 2 6 221
2017 Visible minority 12 73 9 2 0 3 57
2017 Non-visible minority 20 63 10 3 2 2 272

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 69 31 56
2018 Non-visible minority 75 25 228

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 65 11 4 3 3 4 10 88 8 149
2018 Non-visible minority 58 11 7 6 5 2 12 80 12 552

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 43 17 9 0 0 7 72 10 56
2018 Non-visible minority 39 29 10 11 4 0 6 73 16 226
2017 Visible minority 20 35 17 7 3 2 15 67 13 59
2017 Non-visible minority 43 26 7 9 2 3 10 79 13 282

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 22 20 7 10 4 21 50 23 56
2018 Non-visible minority 13 15 12 4 9 4 43 53 25 227
2017 Visible minority 10 17 17 11 7 3 35 44 28 59
2017 Non-visible minority 14 15 11 6 6 6 42 56 23 282
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