2018 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 47 7 18 0 0 0 74 18 28
2018 Has not served in the Canadian military 39 41 10 6 3 0 0 80 9 679
2017 Has served in the Canadian military 36 31 10 18 5 0 0 66 23 39
2017 Has not served in the Canadian military 40 42 10 5 3 0 0 82 8 766

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 41 17 11 4 0 0 68 15 28
2018 Has not served in the Canadian military 38 35 12 10 5 0 0 74 15 682
2017 Has served in the Canadian military 31 31 21 10 8 0 0 61 18 39
2017 Has not served in the Canadian military 36 36 13 9 6 0 0 72 15 764

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 41 15 4 0 0 0 81 4 27
2018 Has not served in the Canadian military 57 29 11 3 1 0 0 86 4 675
2017 Has served in the Canadian military 49 31 16 3 3 0 0 79 5 39
2017 Has not served in the Canadian military 59 29 8 3 1 0 0 89 4 764

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 45 11 11 0 0 0 78 11 28
2018 Has not served in the Canadian military 45 38 11 5 2 0 0 83 6 682
2017 Has served in the Canadian military 38 28 13 16 5 0 0 66 21 39
2017 Has not served in the Canadian military 48 36 10 5 2 0 0 84 7 761

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 26 17 7 0 0 0 76 7 28
2018 Has not served in the Canadian military 46 33 12 5 3 0 0 80 8 676
2017 Has served in the Canadian military 41 20 18 13 8 0 0 61 21 39
2017 Has not served in the Canadian military 47 31 14 4 3 0 0 79 7 762

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 32 6 11 4 0 0 79 15 28
2018 Has not served in the Canadian military 43 37 11 7 2 0 0 80 9 674
2017 Has served in the Canadian military 28 38 13 13 8 0 0 66 21 39
2017 Has not served in the Canadian military 44 35 12 7 2 0 0 79 9 764

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 24 17 11 4 4 0 67 15 28
2018 Has not served in the Canadian military 38 26 17 11 6 2 0 66 17 681
2017 Has served in the Canadian military 28 15 13 18 16 5 5 48 37 39
2017 Has not served in the Canadian military 37 28 15 10 6 4 1 68 16 764
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 28 11 7 0 4 0 81 8 28
2018 Has not served in the Canadian military 49 28 10 5 4 3 1 80 9 677
2017 Has served in the Canadian military 41 36 5 5 3 8 3 86 9 39
2017 Has not served in the Canadian military 51 28 9 6 3 2 1 82 9 764

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 36 13 7 0 0 0 79 7 28
2018 Has not served in the Canadian military 47 32 10 5 4 1 1 81 9 677
2017 Has served in the Canadian military 44 33 10 8 0 3 3 81 8 39
2017 Has not served in the Canadian military 49 31 8 6 4 1 1 81 10 764

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 30 7 4 7 0 0 82 11 28
2018 Has not served in the Canadian military 50 28 9 7 5 1 0 79 12 678
2017 Has served in the Canadian military 41 36 10 5 3 0 5 81 8 39
2017 Has not served in the Canadian military 53 27 9 6 5 0 1 80 11 764

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 34 14 18 0 4 0 67 18 28
2018 Has not served in the Canadian military 30 36 15 12 4 3 0 69 16 683
2017 Has served in the Canadian military 21 33 15 21 8 3 0 55 29 39
2017 Has not served in the Canadian military 24 34 17 13 7 5 0 61 21 763

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 41 14 7 11 0 0 68 18 28
2018 Has not served in the Canadian military 30 36 16 12 5 1 0 67 17 682
2017 Has served in the Canadian military 15 28 31 16 10 0 0 43 26 39
2017 Has not served in the Canadian military 24 36 18 12 8 2 0 61 20 764

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 37 28 4 11 0 0 58 15 28
2018 Has not served in the Canadian military 21 37 19 15 5 3 0 60 21 680
2017 Has served in the Canadian military 10 20 26 21 18 5 0 32 41 39
2017 Has not served in the Canadian military 18 35 19 14 7 6 0 56 23 764

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 37 29 10 4 0 0 58 14 28
2018 Has not served in the Canadian military 24 37 17 13 7 2 0 62 20 685
2017 Has served in the Canadian military 13 31 29 16 8 3 0 46 25 38
2017 Has not served in the Canadian military 24 35 18 13 8 3 0 60 22 763
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 39 22 0 15 0 0 63 15 27
2018 Has not served in the Canadian military 32 32 16 12 8 0 0 64 20 681
2017 Has served in the Canadian military 23 21 31 10 16 0 0 44 26 39
2017 Has not served in the Canadian military 28 37 14 13 7 1 0 65 21 766

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 25 28 14 0 0 0 59 14 28
2018 Has not served in the Canadian military 36 40 12 7 4 0 0 76 12 683
2017 Has served in the Canadian military 33 38 10 13 5 0 0 72 18 39
2017 Has not served in the Canadian military 35 43 10 9 3 0 0 78 12 765

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 27 31 7 11 11 0 45 21 28
2018 Has not served in the Canadian military 12 24 20 17 13 12 2 42 35 678
2017 Has served in the Canadian military 13 13 28 13 15 13 5 31 34 39
2017 Has not served in the Canadian military 16 21 17 17 12 15 2 45 35 762

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 34 7 7 4 0 0 82 11 28
2018 Has not served in the Canadian military 41 36 11 6 5 1 0 78 11 678
2017 Has served in the Canadian military 33 41 13 8 3 0 3 76 11 39
2017 Has not served in the Canadian military 45 34 9 6 4 1 1 80 11 766

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Has served in the Canadian military 27 45 9 18 0 0 0 73 18 11
2017 Has not served in the Canadian military 38 34 15 6 5 0 2 73 12 116

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 55 4 0 7 0 0 89 7 28
2018 Has not served in the Canadian military 41 41 8 7 2 0 1 83 10 682
2017 Has served in the Canadian military 38 23 15 13 8 0 3 63 21 39
2017 Has not served in the Canadian military 45 38 6 8 2 0 0 84 11 766

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 24 18 4 0 0 0 79 4 28
2018 Has not served in the Canadian military 50 37 6 5 2 0 0 87 7 680
2017 Has served in the Canadian military 43 26 18 8 5 0 0 69 13 39
2017 Has not served in the Canadian military 51 36 5 5 2 0 0 87 7 765

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 55 31 7 7 0 0 0 86 7 28
2018 Has not served in the Canadian military 54 34 5 5 2 0 0 88 7 679
2017 Has served in the Canadian military 48 20 13 5 13 0 0 69 18 39
2017 Has not served in the Canadian military 58 32 4 4 2 0 0 90 6 763

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 34 10 18 4 0 0 69 22 28
2018 Has not served in the Canadian military 32 35 14 12 6 1 0 68 18 681
2017 Has served in the Canadian military 26 30 18 13 8 0 5 59 22 39
2017 Has not served in the Canadian military 43 33 10 8 5 1 0 77 13 764

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 32 18 14 11 0 0 56 26 27
2018 Has not served in the Canadian military 20 27 15 18 17 2 1 48 37 682
2017 Has served in the Canadian military 3 33 20 13 26 0 5 38 41 39
2017 Has not served in the Canadian military 22 26 15 16 16 2 2 50 34 764

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 35 27 0 0 0 0 73 0 28
2018 Has not served in the Canadian military 36 41 10 9 4 0 0 76 13 679
2017 Has served in the Canadian military 31 43 16 10 0 0 0 74 10 39
2017 Has not served in the Canadian military 38 40 10 8 4 0 0 78 12 763

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 31 17 4 4 0 0 75 7 28
2018 Has not served in the Canadian military 42 31 13 9 4 0 0 73 13 679
2017 Has served in the Canadian military 28 33 18 13 5 0 3 63 19 39
2017 Has not served in the Canadian military 39 35 15 8 4 0 0 73 12 764

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 30 28 4 4 0 0 65 7 28
2018 Has not served in the Canadian military 37 38 12 9 3 0 0 76 12 678
2017 Has served in the Canadian military 36 36 15 8 5 0 0 72 13 39
2017 Has not served in the Canadian military 41 36 11 7 3 0 0 78 10 764

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 30 28 4 7 0 0 61 11 28
2018 Has not served in the Canadian military 28 38 19 10 4 1 0 67 14 680
2017 Has served in the Canadian military 8 48 18 18 5 0 3 58 24 39
2017 Has not served in the Canadian military 26 39 18 9 4 3 0 68 13 762

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 21 13 0 7 0 4 79 8 28
2018 Has not served in the Canadian military 57 29 8 4 2 0 0 86 7 682
2017 Has served in the Canadian military 44 36 10 3 8 0 0 79 10 39
2017 Has not served in the Canadian military 55 29 7 6 3 0 0 84 9 765

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 26 4 25 3 0 0 69 28 28
2018 Has not served in the Canadian military 31 38 19 8 3 0 0 70 11 684
2017 Has served in the Canadian military 39 33 5 13 8 0 3 74 21 39
2017 Has not served in the Canadian military 34 39 17 6 3 0 0 74 9 765

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 26 51 24 28
2018 Has not served in the Canadian military 23 40 37 685
2017 Has served in the Canadian military 26 38 36 39
2017 Has not served in the Canadian military 26 39 35 765

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Has served in the Canadian military 20 0 50 10 10 10 10
2017 Has not served in the Canadian military 18 25 27 7 16 6 200
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 42 15 0 0 0 0 85 0 28
2018 Has not served in the Canadian military 56 31 8 3 1 0 0 88 4 682
2017 Has served in the Canadian military 38 41 13 5 3 0 0 79 8 39
2017 Has not served in the Canadian military 50 36 8 4 2 0 0 86 6 764

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 43 14 0 4 0 0 82 4 27
2018 Has not served in the Canadian military 42 40 12 4 1 0 0 82 5 677
2017 Has served in the Canadian military 33 44 16 5 3 0 0 77 8 39
2017 Has not served in the Canadian military 44 38 11 5 1 1 0 83 7 765

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 39 25 26 3 0 0 29 46 28
2018 Has not served in the Canadian military 5 24 36 23 10 0 1 34 29 679
2017 Has served in the Canadian military 8 28 36 15 5 3 5 22 39 39
2017 Has not served in the Canadian military 6 19 37 25 10 1 3 35 26 756

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 18 11 36 24 3 0 62 26 28
2018 Has not served in the Canadian military 4 12 25 36 21 1 1 58 17 675
2017 Has served in the Canadian military 5 15 31 25 15 3 5 44 22 39
2017 Has not served in the Canadian military 3 10 22 34 22 3 5 61 15 753

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 25 28 19 3 4 0 23 48 28
2018 Has not served in the Canadian military 11 23 35 19 9 1 1 29 36 673
2017 Has served in the Canadian military 21 28 26 13 5 3 5 19 53 39
2017 Has not served in the Canadian military 11 20 34 21 11 1 3 32 32 758

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 14 27 34 17 0 0 51 21 28
2018 Has not served in the Canadian military 5 8 35 35 14 1 2 51 13 676
2017 Has served in the Canadian military 6 11 44 22 14 0 3 37 17 36
2017 Has not served in the Canadian military 3 13 34 32 15 1 2 49 17 754

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 21 17 43 11 0 0 54 29 28
2018 Has not served in the Canadian military 10 19 31 23 13 1 2 37 30 678
2017 Has served in the Canadian military 15 20 33 18 10 0 3 29 37 39
2017 Has not served in the Canadian military 12 17 27 25 14 1 3 41 30 755

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 4 18 28 34 17 0 0 50 22 28
2018 Has not served in the Canadian military 6 15 28 29 18 2 2 49 21 674
2017 Has served in the Canadian military 3 23 33 23 10 3 5 36 28 39
2017 Has not served in the Canadian military 5 12 25 28 20 3 5 53 19 757

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 14 34 23 10 0 0 34 32 28
2018 Has not served in the Canadian military 10 22 35 20 10 2 1 31 33 679
2017 Has served in the Canadian military 16 23 33 8 8 8 5 17 44 39
2017 Has not served in the Canadian military 9 18 33 22 12 2 3 36 29 759

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 31 0 17 4 0 0 79 21 28
2018 Has not served in the Canadian military 40 32 9 12 7 0 0 72 19 681
2017 Has served in the Canadian military 38 23 21 8 5 0 5 65 14 39
2017 Has not served in the Canadian military 45 31 7 10 6 1 0 77 16 766

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 62 31 0 3 4 0 0 94 6 28
2018 Has not served in the Canadian military 46 37 7 8 3 0 0 82 10 681
2017 Has served in the Canadian military 36 43 3 10 5 0 3 81 16 39
2017 Has not served in the Canadian military 45 37 8 7 3 0 0 82 10 762

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 30 11 3 7 0 0 79 10 28
2018 Has not served in the Canadian military 39 42 10 6 2 0 0 82 8 681

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 69 14 10 0 0 7 0 89 0 28
2018 Has not served in the Canadian military 46 33 12 4 1 3 0 82 5 679
2017 Has served in the Canadian military 56 23 8 0 0 8 5 91 0 39
2017 Has not served in the Canadian military 46 32 13 3 2 3 0 81 5 763

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 20 15 6 4 0 0 75 10 28
2018 Has not served in the Canadian military 47 34 11 4 2 1 0 83 6 679
2017 Has served in the Canadian military 45 37 13 3 3 0 0 81 5 38
2017 Has not served in the Canadian military 43 39 10 4 2 2 0 83 6 763

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 65 24 4 7 0 0 0 89 7 28
2018 Has not served in the Canadian military 55 34 6 3 1 0 0 89 5 681
2017 Has served in the Canadian military 38 28 18 13 3 0 0 66 16 39
2017 Has not served in the Canadian military 51 34 8 5 2 0 0 85 6 766

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 32 15 8 8 8 0 68 16 27
2018 Has not served in the Canadian military 23 34 16 12 6 4 4 62 20 680
2017 Has served in the Canadian military 18 31 8 13 13 8 10 59 31 39
2017 Has not served in the Canadian military 27 35 15 9 7 5 3 66 18 766

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 41 10 7 4 4 0 78 11 28
2018 Has not served in the Canadian military 43 38 8 6 3 1 1 83 9 681
2017 Has served in the Canadian military 47 29 5 3 3 8 5 88 6 38
2017 Has not served in the Canadian military 46 35 10 4 2 2 1 83 7 762

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 28 13 7 0 0 0 79 7 28
2018 Has not served in the Canadian military 38 40 13 6 3 1 0 79 8 678

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 18 27 10 15 7 0 45 27 28
2018 Has not served in the Canadian military 20 25 19 15 11 8 2 50 29 681
2017 Has served in the Canadian military 10 30 21 13 18 5 3 44 34 39
2017 Has not served in the Canadian military 22 23 19 15 12 7 2 49 30 765

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 13 28 7 4 28 6 41 17 28
2018 Has not served in the Canadian military 20 19 17 7 6 24 7 56 20 679
2017 Has served in the Canadian military 10 20 23 8 5 28 5 45 19 39
2017 Has not served in the Canadian military 17 16 18 8 7 26 8 50 23 765

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 38 10 7 4 4 0 78 11 28
2018 Has not served in the Canadian military 36 30 17 6 4 6 1 71 10 681
2017 Has served in the Canadian military 23 28 23 8 3 13 3 60 12 39
2017 Has not served in the Canadian military 32 31 16 7 3 9 1 71 12 765

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 10 31 4 4 31 7 38 12 28
2018 Has not served in the Canadian military 24 15 17 2 4 31 7 63 10 681
2017 Has served in the Canadian military 15 10 21 3 0 41 10 52 5 39
2017 Has not served in the Canadian military 21 14 15 3 2 38 7 63 10 764

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 25 21 0 4 4 0 74 4 28
2018 Has not served in the Canadian military 39 29 16 3 3 9 1 75 6 681
2017 Has served in the Canadian military 28 25 21 5 0 13 8 67 7 39
2017 Has not served in the Canadian military 37 29 14 3 2 14 1 78 5 761
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 59 19 15 0 4 4 0 81 4 28
2018 Has not served in the Canadian military 57 25 8 3 5 1 0 84 8 677
2017 Has served in the Canadian military 49 31 10 5 3 0 3 82 8 39
2017 Has not served in the Canadian military 58 22 9 5 4 1 1 82 9 763

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 27 21 4 0 0 0 75 4 28
2018 Has not served in the Canadian military 52 34 8 2 1 2 0 88 3 681
2017 Has served in the Canadian military 38 33 10 5 5 5 3 78 11 39
2017 Has not served in the Canadian military 44 41 8 2 1 2 0 88 4 765

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 38 11 6 7 0 0 75 14 28
2018 Has not served in the Canadian military 35 38 15 8 3 1 0 74 11 682
2017 Has served in the Canadian military 13 38 15 16 13 3 3 54 30 39
2017 Has not served in the Canadian military 25 45 13 10 5 2 0 71 15 763

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 31 10 11 4 0 0 75 15 28
2018 Has not served in the Canadian military 46 30 14 4 4 0 1 77 9 681
2017 Has served in the Canadian military 42 29 16 11 0 0 3 73 11 38
2017 Has not served in the Canadian military 42 29 16 6 3 1 4 74 9 759

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 34 25 17 10 0 0 48 28 28
2018 Has not served in the Canadian military 18 28 29 16 9 0 1 46 25 681
2017 Has served in the Canadian military 8 40 32 5 13 0 3 49 19 38
2017 Has not served in the Canadian military 18 29 27 14 11 1 1 48 25 764

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 41 14 7 10 0 4 67 18 28
2018 Has not served in the Canadian military 28 33 24 8 4 0 1 62 13 681
2017 Has served in the Canadian military 16 32 29 5 13 0 5 50 20 38
2017 Has not served in the Canadian military 26 37 20 11 3 1 1 64 15 761

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 32 29 12 8 0 0 52 19 27
2018 Has not served in the Canadian military 24 28 21 15 10 0 1 53 25 680
2017 Has served in the Canadian military 23 18 26 18 8 3 5 45 28 39
2017 Has not served in the Canadian military 22 27 22 13 12 2 2 51 25 761

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 37 14 6 4 0 0 76 10 28
2018 Has not served in the Canadian military 45 28 16 6 3 0 2 75 9 676
2017 Has served in the Canadian military 50 24 13 3 8 0 3 76 11 38
2017 Has not served in the Canadian military 43 28 14 6 3 1 4 75 10 759

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 23 17 20 11 0 0 52 31 28
2018 Has not served in the Canadian military 35 31 19 9 6 0 1 66 15 682
2017 Has served in the Canadian military 24 42 16 13 3 0 3 68 16 38
2017 Has not served in the Canadian military 31 33 20 9 5 1 1 65 14 759

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 31 35 10 0 0 0 55 10 28
2018 Has not served in the Canadian military 29 34 23 9 3 0 1 64 13 675
2017 Has served in the Canadian military 23 23 23 16 8 3 5 50 25 39
2017 Has not served in the Canadian military 28 36 21 8 5 1 1 65 13 758

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 33 17 21 4 0 0 58 25 28
2018 Has not served in the Canadian military 25 35 25 8 5 0 2 62 13 675
2017 Has served in the Canadian military 15 33 23 13 10 0 5 51 25 39
2017 Has not served in the Canadian military 26 35 24 9 5 1 1 62 14 758

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 38 21 4 7 0 0 69 11 28
2018 Has not served in the Canadian military 29 31 22 12 5 0 1 61 17 680
2017 Has served in the Canadian military 13 31 28 10 10 0 8 47 22 39
2017 Has not served in the Canadian military 28 35 20 9 6 1 1 64 16 757

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 24 28 15 4 0 0 54 18 28
2018 Has not served in the Canadian military 31 33 22 10 2 0 1 65 13 675
2017 Has served in the Canadian military 31 18 28 10 8 0 5 51 19 39
2017 Has not served in the Canadian military 32 36 18 9 3 1 1 70 12 757

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 69 28 0 0 4 0 0 96 4 28
2018 Has not served in the Canadian military 59 24 9 5 1 0 1 85 6 677
2017 Has served in the Canadian military 51 31 8 5 0 0 5 86 5 39
2017 Has not served in the Canadian military 61 22 9 3 2 0 2 85 5 759

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 82 15 4 0 0 0 0 96 0 27
2018 Has not served in the Canadian military 73 16 5 1 1 0 4 93 2 676

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 72 17 11 0 0 0 0 89 0 28
2018 Has not served in the Canadian military 70 14 6 3 5 1 2 86 7 674
2017 Has served in the Canadian military 72 13 5 5 3 0 3 87 8 39
2017 Has not served in the Canadian military 71 14 7 2 3 1 3 88 5 762

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 63 20 13 4 0 0 0 83 4 28
2018 Has not served in the Canadian military 47 31 13 5 2 0 1 80 7 681
2017 Has served in the Canadian military 46 25 13 8 3 0 5 76 11 39
2017 Has not served in the Canadian military 50 32 10 3 2 0 2 84 6 760

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 23 18 7 4 0 0 71 11 28
2018 Has not served in the Canadian military 53 23 12 6 5 0 1 78 11 679
2017 Has served in the Canadian military 46 28 13 10 0 0 3 76 11 39
2017 Has not served in the Canadian military 58 20 10 4 5 0 2 80 10 761

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 63 10 6 7 0 0 14 85 8 28
2018 Has not served in the Canadian military 51 12 5 2 1 0 30 89 4 681
2017 Has served in the Canadian military 49 10 13 8 0 0 21 75 10 39
2017 Has not served in the Canadian military 54 13 4 1 0 0 26 92 2 759

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 80 17 0 0 0 0 3 100 0 28
2018 Has not served in the Canadian military 66 19 6 1 0 0 7 92 2 678
2017 Has served in the Canadian military 59 23 8 0 3 0 8 89 3 39
2017 Has not served in the Canadian military 67 16 6 1 1 0 8 91 2 759

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 73 10 14 4 0 0 0 83 4 28
2018 Has not served in the Canadian military 70 14 7 3 4 0 2 86 7 680
2017 Has served in the Canadian military 77 15 5 0 3 0 0 92 3 39
2017 Has not served in the Canadian military 69 12 8 3 3 0 4 86 6 760

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 27 14 4 0 0 7 81 4 28
2018 Has not served in the Canadian military 51 31 11 3 2 0 2 84 5 680
2017 Has served in the Canadian military 46 41 8 0 0 0 5 92 0 39
2017 Has not served in the Canadian military 50 29 13 3 3 1 3 81 6 759

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 38 38 14 4 0 0 44 17 28
2018 Has not served in the Canadian military 16 37 33 11 3 1 0 53 14 683
2017 Has served in the Canadian military 8 28 41 5 18 0 0 36 23 39
2017 Has not served in the Canadian military 13 34 39 9 5 0 0 47 14 766

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 4 22 43 18 13 0 0 31 26 27
2018 Has not served in the Canadian military 7 15 42 26 10 0 0 36 23 679
2017 Has served in the Canadian military 10 10 43 26 10 0 0 36 21 39
2017 Has not served in the Canadian military 6 17 42 24 9 1 1 34 24 763
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 36 11 0 4 4 0 48 52 28
2018 Has not served in the Canadian military 56 26 9 4 2 3 1 58 42 684
2017 Has served in the Canadian military 43 28 18 5 0 2 3 46 54 39
2017 Has not served in the Canadian military 52 27 9 4 2 5 1 55 45 764

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 18 276
2017 Has served in the Canadian military 5 20
2017 Has not served in the Canadian military 16 318

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 15 14
2018 Has not served in the Canadian military 22 276
2017 Has served in the Canadian military 0 20
2017 Has not served in the Canadian military 12 318

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 28 14
2018 Has not served in the Canadian military 16 276
2017 Has served in the Canadian military 5 20
2017 Has not served in the Canadian military 10 318

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 29 14
2018 Has not served in the Canadian military 34 276
2017 Has served in the Canadian military 45 20
2017 Has not served in the Canadian military 37 318

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 2 276
2017 Has served in the Canadian military 5 20
2017 Has not served in the Canadian military 5 318

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 7 14
2018 Has not served in the Canadian military 27 276

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 50 14
2018 Has not served in the Canadian military 32 276
2017 Has served in the Canadian military 45 20
2017 Has not served in the Canadian military 46 318

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 7 64 15 7 0 7 14
2018 Has not served in the Canadian military 12 59 16 4 2 7 264
2017 Has served in the Canadian military 10 60 20 0 0 10 20
2017 Has not served in the Canadian military 20 65 9 3 2 2 314

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 71 29 14
2018 Has not served in the Canadian military 74 26 276

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 64 7 0 4 7 4 14 87 13 28
2018 Has not served in the Canadian military 59 11 7 5 4 2 11 81 11 682

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 22 22 0 7 0 7 69 8 14
2018 Has not served in the Canadian military 36 32 11 11 3 0 6 73 15 274
2017 Has served in the Canadian military 35 25 25 10 0 0 5 63 11 20
2017 Has not served in the Canadian military 39 27 8 8 3 3 11 78 13 325

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 15 28 6 7 0 29 41 19 14
2018 Has not served in the Canadian military 14 16 12 5 10 5 39 53 25 275
2017 Has served in the Canadian military 15 30 20 0 5 5 25 64 7 20
2017 Has not served in the Canadian military 13 14 11 7 7 5 43 53 25 325
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