2018 Public Service Employee Survey Results by Theme for Office of the Privacy Commissioner of Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 36 7 0 7 0 0 86 7 14
2018 Non-visible minority 35 48 9 6 3 0 0 83 9 106
2017 Visible minority 17 55 17 12 0 0 0 72 12 18
2017 Non-visible minority 39 38 9 9 5 0 0 77 14 124
2014 Visible minority 33 36 6 18 6 0 0 70 24 16
2014 Non-visible minority 42 45 6 5 3 1 0 87 8 139

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 58 28 7 0 7 0 0 86 7 14
2018 Non-visible minority 40 40 6 9 5 0 0 79 14 106
2017 Visible minority 38 39 5 12 6 0 0 78 17 18
2017 Non-visible minority 37 34 14 9 6 0 0 71 15 124

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 22 7 0 7 0 0 86 7 14
2018 Non-visible minority 48 43 6 3 0 0 0 91 3 106
2017 Visible minority 45 42 6 6 0 0 0 88 6 18
2017 Non-visible minority 49 38 8 5 1 0 0 86 6 124
2014 Visible minority 75 19 6 0 0 0 0 94 0 16
2014 Non-visible minority 71 18 7 2 1 1 0 90 3 138

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 29 7 7 0 0 0 86 7 14
2018 Non-visible minority 47 37 11 4 2 0 0 84 6 105
2017 Visible minority 37 33 17 12 0 0 0 71 12 18
2017 Non-visible minority 38 39 10 8 4 0 0 77 13 124
2014 Visible minority 57 12 12 6 6 6 0 74 13 16
2014 Non-visible minority 50 37 7 2 3 1 0 88 6 139

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 71 15 14 0 0 0 0 86 0 14
2018 Non-visible minority 49 30 13 6 2 0 0 79 7 106
2017 Visible minority 38 34 11 6 6 6 0 76 13 18
2017 Non-visible minority 49 26 12 12 2 0 0 75 13 124
2014 Visible minority 45 31 13 6 6 0 0 76 12 16
2014 Non-visible minority 53 31 10 3 2 1 0 85 5 139

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 29 7 0 7 0 0 86 7 14
2018 Non-visible minority 46 33 16 5 1 0 0 78 6 105
2017 Visible minority 43 28 17 6 6 0 0 72 12 18
2017 Non-visible minority 44 29 15 10 3 0 0 72 13 124
2014 Visible minority 45 25 19 6 6 0 0 69 12 16
2014 Non-visible minority 50 36 8 3 2 1 0 87 6 139

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 7 29 0 0 0 0 71 0 14
2018 Non-visible minority 39 27 18 7 6 3 0 69 13 106
2017 Visible minority 27 32 23 6 13 0 0 59 19 17
2017 Non-visible minority 36 24 12 12 9 6 1 64 23 124
2014 Visible minority 45 12 18 6 6 12 0 66 14 16
2014 Non-visible minority 45 23 13 10 6 3 0 70 16 139
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 65 14 14 0 7 0 0 79 7 14
2018 Non-visible minority 53 29 13 2 1 2 0 84 3 105
2017 Visible minority 44 28 17 6 6 0 0 72 12 18
2017 Non-visible minority 56 30 8 2 2 2 1 88 4 124
2014 Visible minority 45 6 12 13 18 6 0 55 33 16
2014 Non-visible minority 62 20 7 5 3 3 1 85 8 139

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 58 28 0 7 7 0 0 86 14 14
2018 Non-visible minority 50 29 9 10 3 0 0 79 12 105
2017 Visible minority 33 32 12 12 12 0 0 65 24 18
2017 Non-visible minority 48 36 7 5 4 0 0 84 9 124
2014 Visible minority 45 24 6 6 18 0 0 70 24 16
2014 Non-visible minority 55 29 6 5 2 1 1 86 8 139

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 15 14 0 7 0 0 79 7 14
2018 Non-visible minority 53 27 11 6 3 0 0 80 9 105
2017 Visible minority 38 46 6 5 6 0 0 84 10 18
2017 Non-visible minority 60 27 6 4 2 1 0 87 6 124
2014 Visible minority 45 24 13 6 12 0 0 69 18 16
2014 Non-visible minority 58 24 8 5 4 1 0 82 10 139

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 71 7 0 8 14 0 0 78 22 14
2018 Non-visible minority 46 36 9 3 3 4 0 85 6 106
2017 Visible minority 45 32 12 5 6 0 0 77 11 18
2017 Non-visible minority 40 36 11 7 2 3 0 79 10 123
2014 Visible minority 40 36 6 0 18 0 0 76 18 16
2014 Non-visible minority 39 38 7 7 4 6 0 81 12 139

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 14 0 15 7 0 0 78 22 14
2018 Non-visible minority 43 37 11 6 4 0 0 79 9 106
2017 Visible minority 38 33 11 12 6 0 0 71 18 18
2017 Non-visible minority 40 30 17 8 4 2 0 71 12 124
2014 Visible minority 45 25 6 12 12 0 0 70 24 16
2014 Non-visible minority 41 37 8 7 6 1 0 79 13 139

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 35 43 7 15 0 0 0 78 15 14
2018 Non-visible minority 24 43 15 11 6 2 0 68 16 106
2017 Visible minority 17 38 34 6 0 6 0 58 6 18
2017 Non-visible minority 28 36 15 9 4 7 0 69 14 124
2014 Visible minority 27 43 6 0 24 0 0 70 24 16
2014 Non-visible minority 35 34 15 10 3 4 0 71 13 139

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 57 7 7 0 0 0 86 7 14
2018 Non-visible minority 27 41 10 15 4 3 0 70 19 106
2017 Visible minority 18 43 12 10 12 6 0 64 23 18
2017 Non-visible minority 25 40 13 13 7 2 0 67 20 124
2014 Visible minority 39 31 12 0 18 0 0 70 18 16
2014 Non-visible minority 26 46 12 11 5 1 0 72 16 139
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 36 0 0 7 0 0 93 7 14
2018 Non-visible minority 33 43 8 7 9 0 0 76 16 105
2017 Visible minority 33 39 11 12 6 0 0 72 17 18
2017 Non-visible minority 36 32 13 10 8 1 0 69 18 124
2014 Visible minority 39 12 18 6 24 0 0 51 30 16
2014 Non-visible minority 40 34 14 7 4 1 0 74 11 139

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 31 46 8 8 8 0 0 77 16 13
2018 Non-visible minority 39 40 10 6 5 0 0 79 11 105
2017 Visible minority 49 34 5 6 6 0 0 83 12 18
2017 Non-visible minority 34 46 10 5 5 0 0 80 9 124

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 14 14 15 15 14 8 45 37 14
2018 Non-visible minority 14 25 17 14 7 18 4 50 27 104
2017 Visible minority 11 23 0 6 11 45 4 66 34 18
2017 Non-visible minority 14 27 15 15 11 18 2 50 31 124
2014 Visible minority 27 13 25 18 12 0 6 42 32 16
2014 Non-visible minority 17 28 10 12 11 18 5 57 29 139

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 58 28 7 0 7 0 0 86 7 14
2018 Non-visible minority 50 28 8 11 4 0 0 78 14 105
2017 Visible minority 44 22 18 11 6 0 0 66 16 18
2017 Non-visible minority 50 33 8 3 5 0 1 83 9 123
2014 Visible minority 51 30 0 0 18 0 0 82 18 16
2014 Non-visible minority 48 33 10 5 3 1 1 82 8 139

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-visible minority 42 25 10 5 0 5 14 82 6 41
2014 Non-visible minority 48 22 7 8 5 8 2 78 14 39

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 71 0 0 7 0 0 93 7 14
2018 Non-visible minority 44 37 7 11 1 0 0 81 12 106
2017 Visible minority 23 60 0 6 11 0 0 83 17 18
2017 Non-visible minority 33 40 12 13 2 0 1 73 15 124
2014 Visible minority 32 37 6 12 12 0 0 70 24 16
2014 Non-visible minority 42 33 11 10 4 1 0 76 14 139

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 29 7 7 0 0 0 86 7 14
2018 Non-visible minority 51 34 9 4 3 0 0 85 6 106
2017 Visible minority 38 38 6 18 0 0 0 76 18 18
2017 Non-visible minority 48 32 12 5 3 0 0 80 8 124
2014 Visible minority 45 31 6 12 6 0 0 76 18 16
2014 Non-visible minority 47 41 6 3 3 1 0 88 6 139

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 56 30 14 0 0 0 0 86 0 14
2018 Non-visible minority 58 33 4 4 2 0 0 91 6 106
2017 Visible minority 50 32 0 18 0 0 0 82 18 18
2017 Non-visible minority 52 36 5 6 2 0 0 87 8 124
2014 Visible minority 33 49 0 12 6 0 0 82 18 16
2014 Non-visible minority 53 37 4 4 1 1 0 91 4 139

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 31 38 8 16 8 0 0 69 23 13
2018 Non-visible minority 31 31 17 10 7 4 0 65 18 106
2017 Visible minority 40 17 19 12 6 0 6 61 19 17
2017 Non-visible minority 33 39 13 7 7 2 0 73 14 124
2014 Visible minority 27 12 12 25 24 0 0 39 49 16
2014 Non-visible minority 40 38 6 7 4 3 2 82 12 139

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 21 0 15 21 0 8 61 39 14
2018 Non-visible minority 18 24 14 20 20 3 1 44 41 106
2017 Visible minority 29 15 11 12 28 0 6 47 42 18
2017 Non-visible minority 11 17 15 20 29 2 6 30 54 124
2014 Visible minority 14 24 0 19 44 0 0 37 63 16
2014 Non-visible minority 14 21 20 16 20 3 6 39 40 139

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 35 43 8 7 7 0 0 78 14 14
2018 Non-visible minority 31 42 16 10 1 0 0 73 11 106
2017 Visible minority 33 44 6 12 6 0 0 77 17 18
2017 Non-visible minority 37 37 13 9 4 0 0 74 13 124
2014 Visible minority 45 12 12 6 24 0 0 57 30 16
2014 Non-visible minority 39 41 9 6 4 1 0 80 10 139

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 14 15 15 7 0 0 64 22 14
2018 Non-visible minority 39 38 9 9 5 1 0 78 13 106
2017 Visible minority 43 21 18 12 6 0 0 65 17 18
2017 Non-visible minority 40 35 8 12 6 0 0 74 18 124
2014 Visible minority 39 24 0 18 18 0 0 63 37 16
2014 Non-visible minority 47 30 10 9 4 1 0 77 13 139

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 22 21 0 7 0 0 72 7 14
2018 Non-visible minority 34 44 12 8 2 0 0 77 10 106
2017 Visible minority 33 38 6 12 6 0 6 75 18 18
2017 Non-visible minority 39 38 8 12 4 0 0 77 16 124
2014 Visible minority 39 30 6 6 18 0 0 69 24 16
2014 Non-visible minority 43 38 9 8 1 1 0 82 9 139

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 36 0 0 7 8 0 92 8 14
2018 Non-visible minority 34 39 16 5 4 2 0 75 9 105
2017 Visible minority 21 38 23 6 6 6 0 63 12 18
2017 Non-visible minority 30 40 16 9 3 0 2 71 12 123

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 28 0 7 0 0 8 92 8 14
2018 Non-visible minority 49 35 8 6 2 0 1 85 8 106
2017 Visible minority 57 32 11 0 0 0 0 89 0 18
2017 Non-visible minority 44 35 8 7 6 0 0 78 13 123
2014 Visible minority 39 36 6 12 6 0 0 76 18 16
2014 Non-visible minority 44 34 11 8 1 1 1 80 9 139

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 36 28 7 7 0 0 58 14 14
2018 Non-visible minority 28 30 28 11 5 0 0 57 15 105
2017 Visible minority 44 32 12 0 12 0 0 77 12 18
2017 Non-visible minority 28 31 28 7 6 0 0 59 14 124
2014 Visible minority 39 25 12 7 18 0 0 64 25 16
2014 Non-visible minority 32 36 17 9 4 1 2 70 13 139

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Visible minority 29 43 28 14
2018 Non-visible minority 27 37 36 106
2017 Visible minority 35 27 38 18
2017 Non-visible minority 32 29 39 123
2014 Visible minority 31 15 55 16
2014 Non-visible minority 29 28 43 139

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-visible minority 8 16 64 5 0 7 40
2014 Non-visible minority 22 17 47 10 9999 5 40
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 29 7 0 0 0 0 93 0 14
2018 Non-visible minority 53 42 4 2 0 0 0 94 2 106
2017 Visible minority 61 27 0 6 6 0 0 88 12 18
2017 Non-visible minority 51 35 7 3 3 0 0 87 6 124
2014 Visible minority 52 30 6 6 6 0 0 82 12 16
2014 Non-visible minority 58 34 2 3 1 1 0 93 4 139

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 36 7 0 0 0 0 93 0 14
2018 Non-visible minority 50 38 9 2 0 1 0 89 2 106
2017 Visible minority 34 50 6 5 6 0 0 83 11 18
2017 Non-visible minority 38 49 5 7 1 0 0 87 8 123
2014 Visible minority 33 50 6 12 0 0 0 82 12 16
2014 Non-visible minority 50 37 6 4 1 2 0 89 5 139

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 14 7 50 29 0 0 0 29 21 14
2018 Non-visible minority 9 16 38 26 9 0 2 36 26 106
2017 Visible minority 6 24 40 24 6 0 0 30 30 17
2017 Non-visible minority 11 18 37 20 11 2 1 32 30 124
2014 Visible minority 6 31 25 18 20 0 0 38 37 16
2014 Non-visible minority 5 10 46 21 15 1 2 37 15 139

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 7 7 36 29 22 0 0 50 14 14
2018 Non-visible minority 3 12 29 30 21 1 4 54 16 106
2017 Visible minority 6 6 19 45 24 0 0 69 12 17
2017 Non-visible minority 5 6 23 34 28 1 2 64 12 124
2014 Visible minority 0 6 31 24 33 0 6 61 6 16
2014 Non-visible minority 1 6 23 35 28 3 3 67 8 139

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 0 14 28 43 7 0 8 54 15 14
2018 Non-visible minority 11 15 29 27 15 1 2 43 26 106
2017 Visible minority 0 12 42 15 24 6 0 42 13 17
2017 Non-visible minority 10 17 24 24 23 1 0 48 28 124
2014 Visible minority 6 26 43 13 12 0 0 25 32 16
2014 Non-visible minority 10 12 25 27 24 2 1 52 23 137

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 0 7 35 29 22 0 8 54 8 14
2018 Non-visible minority 4 13 33 34 14 0 2 49 17 106
2017 Visible minority 0 12 17 41 24 0 6 69 13 17
2017 Non-visible minority 6 18 33 28 15 1 0 43 24 124
2014 Visible minority 0 0 50 44 6 0 0 50 0 16
2014 Non-visible minority 1 16 27 34 19 1 2 54 18 138

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 7 21 22 15 0 15 42 33 14
2018 Non-visible minority 18 22 26 23 8 2 3 32 41 106
2017 Visible minority 6 12 46 17 12 0 6 31 20 17
2017 Non-visible minority 15 23 29 21 11 1 1 33 38 124
2014 Visible minority 18 30 39 7 0 0 6 8 51 16
2014 Non-visible minority 12 23 28 23 9 2 3 33 38 139

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 0 14 28 29 22 0 8 54 15 14
2018 Non-visible minority 7 15 36 27 10 3 3 39 23 105
2017 Visible minority 6 6 25 27 24 12 0 58 14 17
2017 Non-visible minority 4 11 33 33 17 2 0 51 15 124
2014 Visible minority 0 18 30 19 20 13 0 45 21 16
2014 Non-visible minority 4 13 20 34 19 5 5 59 19 139

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 0 15 23 38 16 0 8 59 17 13
2018 Non-visible minority 10 14 29 35 9 0 3 45 24 106
2017 Visible minority 0 18 44 32 6 0 0 38 18 17
2017 Non-visible minority 10 10 33 33 12 1 1 46 21 124
2014 Visible minority 12 19 50 6 6 0 6 13 34 16
2014 Non-visible minority 8 14 33 22 14 4 4 39 24 139

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 50 7 8 7 7 0 77 16 14
2018 Non-visible minority 43 30 9 10 6 2 0 75 16 103
2017 Visible minority 48 24 10 12 6 0 0 73 17 18
2017 Non-visible minority 50 23 13 9 5 0 0 73 14 124
2014 Visible minority 45 24 13 0 18 0 0 70 18 16
2014 Non-visible minority 46 30 7 8 6 2 1 78 14 139

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 51 42 0 0 7 0 0 93 7 14
2018 Non-visible minority 49 36 9 5 2 0 0 85 7 104
2017 Visible minority 48 35 6 6 6 0 0 82 12 18
2017 Non-visible minority 47 42 2 8 1 0 0 89 9 123
2014 Visible minority 52 30 6 6 6 0 0 82 12 16
2014 Non-visible minority 50 38 4 4 2 1 1 90 6 139

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 79 14 0 0 7 0 0 93 7 14
2018 Non-visible minority 45 38 11 6 0 0 0 83 6 102

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 29 0 0 7 0 0 93 7 14
2018 Non-visible minority 38 39 12 8 0 3 0 79 8 106
2017 Visible minority 26 34 16 12 12 0 0 60 23 18
2017 Non-visible minority 37 36 14 5 1 6 0 78 7 124
2014 Visible minority 57 13 6 6 12 6 0 74 19 16
2014 Non-visible minority 45 30 12 5 1 8 0 81 6 139

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 65 28 0 0 7 0 0 93 7 14
2018 Non-visible minority 36 48 11 4 0 2 0 85 4 105
2017 Visible minority 37 41 6 12 6 0 0 77 17 18
2017 Non-visible minority 38 46 8 6 1 1 0 85 7 124
2014 Visible minority 45 24 13 6 12 0 0 69 18 16
2014 Non-visible minority 47 36 8 4 1 4 0 87 5 139

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 65 28 0 0 7 0 0 93 7 14
2018 Non-visible minority 57 34 8 1 0 0 0 91 1 106
2017 Visible minority 48 35 6 6 6 0 0 83 12 18
2017 Non-visible minority 49 41 3 6 2 0 0 90 7 124
2014 Visible minority 51 25 6 6 12 0 0 76 18 16
2014 Non-visible minority 61 31 4 3 1 1 0 93 3 139

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 14 43 7 15 7 15 0 66 25 14
2018 Non-visible minority 31 29 13 11 3 8 6 69 16 104
2017 Visible minority 37 29 23 6 6 0 0 66 12 18
2017 Non-visible minority 32 27 11 15 4 5 6 66 21 124
2014 Visible minority 27 12 25 6 12 6 12 48 22 16
2014 Non-visible minority 30 30 17 9 2 7 4 68 13 139

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 29 21 0 14 0 0 65 14 14
2018 Non-visible minority 42 42 5 5 1 5 1 89 6 105
2017 Visible minority 33 36 11 6 11 4 0 72 17 18
2017 Non-visible minority 51 29 10 6 0 3 2 83 6 123
2014 Visible minority 45 36 0 6 13 0 0 82 18 16
2014 Non-visible minority 47 28 8 8 5 1 1 78 13 139

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 50 0 0 14 0 0 86 14 14
2018 Non-visible minority 41 38 15 2 2 3 0 81 4 106

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 15 42 7 7 8 0 39 15 14
2018 Non-visible minority 21 29 14 12 7 14 3 60 23 106
2017 Visible minority 6 18 26 7 18 18 7 33 33 16
2017 Non-visible minority 12 30 13 12 12 17 4 53 30 123
2014 Visible minority 14 6 31 0 30 13 6 24 37 16
2014 Non-visible minority 17 20 16 10 13 16 8 49 29 139

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 14 22 22 7 7 14 15 50 20 14
2018 Non-visible minority 19 17 19 3 3 34 6 59 10 106
2017 Visible minority 0 17 22 5 0 40 16 39 11 18
2017 Non-visible minority 13 12 21 6 4 40 5 45 17 124
2014 Visible minority 7 6 12 12 18 32 12 24 54 16
2014 Non-visible minority 19 16 9 1 6 34 14 67 15 139

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 7 50 22 0 7 14 0 67 8 14
2018 Non-visible minority 26 36 21 4 2 11 0 70 7 106
2017 Visible minority 9 28 16 12 0 35 0 57 19 18
2017 Non-visible minority 28 34 19 7 3 9 0 68 11 124
2014 Visible minority 27 31 6 18 6 12 0 66 27 16
2014 Non-visible minority 32 32 11 6 1 15 3 77 9 139

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 14 29 0 7 14 15 50 10 14
2018 Non-visible minority 16 15 18 1 1 44 6 61 4 106
2017 Visible minority 0 25 18 0 6 36 16 51 12 17
2017 Non-visible minority 12 14 18 3 2 45 5 53 10 124
2014 Visible minority 14 12 12 0 13 44 6 51 25 16
2014 Non-visible minority 17 9 16 1 2 44 11 60 5 139

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 36 8 7 7 14 0 75 16 14
2018 Non-visible minority 23 34 23 2 1 17 0 69 3 106
2017 Visible minority 19 29 16 6 6 18 6 63 15 18
2017 Non-visible minority 33 35 15 4 1 10 2 77 5 124
2014 Visible minority 27 19 24 6 13 12 0 52 21 16
2014 Non-visible minority 35 30 11 1 2 22 1 83 3 139
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 71 15 7 0 7 0 0 86 7 14
2018 Non-visible minority 57 27 9 4 3 1 0 85 7 105
2017 Visible minority 59 17 0 12 6 6 0 82 18 18
2017 Non-visible minority 68 18 5 4 2 2 0 88 7 124

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 29 7 0 0 0 0 93 0 14
2018 Non-visible minority 59 35 2 4 0 0 0 94 4 106
2017 Visible minority 62 33 5 0 0 0 0 95 0 18
2017 Non-visible minority 56 31 8 2 0 3 0 89 2 124

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 57 0 0 7 8 0 92 8 14
2018 Non-visible minority 34 36 18 8 3 1 1 71 11 106
2017 Visible minority 16 73 6 6 0 0 0 88 6 18
2017 Non-visible minority 22 44 16 13 4 1 0 66 17 124

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 72 7 7 14 0 0 0 79 14 14
2018 Non-visible minority 37 29 18 7 9 0 0 66 16 106
2017 Visible minority 26 22 18 17 17 0 0 48 34 18
2017 Non-visible minority 41 26 17 6 9 0 1 68 15 123

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 28 7 28 7 0 0 58 35 14
2018 Non-visible minority 11 25 29 22 11 0 1 37 34 105
2017 Visible minority 17 27 29 27 0 0 0 44 27 18
2017 Non-visible minority 13 19 25 24 19 0 0 33 43 124

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 28 35 0 0 0 0 65 0 14
2018 Non-visible minority 20 34 24 12 8 0 2 55 21 106
2017 Visible minority 32 10 35 11 6 0 6 45 18 18
2017 Non-visible minority 20 30 23 13 14 1 1 51 26 124

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 8 28 21 14 0 7 32 38 14
2018 Non-visible minority 14 24 20 23 19 0 1 38 42 106
2017 Visible minority 22 27 11 23 12 0 6 52 37 18
2017 Non-visible minority 15 22 23 19 19 0 2 38 39 124

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 51 14 21 7 0 0 7 70 8 14
2018 Non-visible minority 43 32 10 7 4 0 3 78 12 106
2017 Visible minority 43 29 16 6 0 0 6 77 6 18
2017 Non-visible minority 41 22 16 6 6 1 9 69 12 124

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 28 22 7 7 0 0 64 14 14
2018 Non-visible minority 26 32 23 15 2 0 2 59 17 106
2017 Visible minority 49 23 22 5 0 0 0 73 5 18
2017 Non-visible minority 26 28 28 10 8 0 0 55 18 123

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 23 23 0 8 0 0 70 8 13
2018 Non-visible minority 28 37 27 7 2 0 0 65 9 105
2017 Visible minority 32 29 33 0 6 0 0 61 6 18
2017 Non-visible minority 34 35 15 6 9 0 1 70 15 122

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 30 8 8 8 0 0 77 15 13
2018 Non-visible minority 29 34 15 13 7 0 2 64 20 105
2017 Visible minority 32 34 16 12 6 0 0 66 17 18
2017 Non-visible minority 26 30 22 11 11 0 0 56 22 123

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 16 53 16 8 8 0 0 69 15 13
2018 Non-visible minority 29 36 19 10 4 0 1 66 14 105
2017 Visible minority 22 33 23 11 12 0 0 55 22 18
2017 Non-visible minority 33 32 14 9 9 0 2 67 19 123

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 15 15 8 0 8 0 76 8 13
2018 Non-visible minority 32 30 20 11 5 0 2 63 17 105
2017 Visible minority 54 12 11 18 0 6 0 70 19 18
2017 Non-visible minority 29 31 22 6 9 0 2 62 16 123

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 77 8 8 0 8 0 0 85 8 13
2018 Non-visible minority 58 16 11 10 5 0 0 74 14 105
2017 Visible minority 56 17 11 5 6 0 6 77 11 18
2017 Non-visible minority 43 23 19 7 7 0 1 67 14 124

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 85 8 0 0 0 0 8 100 0 13
2018 Non-visible minority 80 8 2 5 1 1 4 92 6 104

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 77 15 0 0 8 0 0 92 8 13
2018 Non-visible minority 80 10 3 4 0 1 3 93 4 105
2017 Visible minority 67 16 12 0 6 0 0 82 6 18
2017 Non-visible minority 76 10 6 4 2 1 1 87 6 124

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 38 0 0 0 0 8 100 0 13
2018 Non-visible minority 59 24 10 4 0 1 2 86 4 105
2017 Visible minority 43 30 17 0 6 0 5 77 6 18
2017 Non-visible minority 59 22 13 3 2 0 1 82 5 124

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 62 23 8 0 0 0 8 92 0 13
2018 Non-visible minority 56 22 9 7 5 0 2 80 12 105
2017 Visible minority 60 12 18 0 6 5 0 76 6 18
2017 Non-visible minority 59 17 13 7 3 0 1 76 11 124

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 70 23 8 0 0 0 0 92 0 13
2018 Non-visible minority 53 11 5 1 0 0 31 92 1 103
2017 Visible minority 70 6 0 0 0 0 24 100 0 18
2017 Non-visible minority 60 10 3 1 1 0 24 93 3 124

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 77 0 15 0 0 0 8 84 0 13
2018 Non-visible minority 66 15 11 3 1 0 3 84 4 104
2017 Visible minority 76 10 6 0 0 0 9 94 0 18
2017 Non-visible minority 58 26 10 1 1 0 4 87 2 123

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 69 8 8 8 0 0 8 83 8 13
2018 Non-visible minority 80 4 8 2 2 1 4 88 4 105
2017 Visible minority 44 27 6 0 18 0 5 75 19 18
2017 Non-visible minority 79 13 3 1 1 1 3 95 1 124

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 30 16 0 0 0 8 83 0 13
2018 Non-visible minority 48 33 9 4 2 0 4 85 6 105
2017 Visible minority 56 29 6 0 5 0 5 89 5 18
2017 Non-visible minority 54 31 8 5 2 0 1 85 6 124

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 29 14 21 7 0 0 58 28 14
2018 Non-visible minority 10 31 36 16 7 0 0 41 23 106
2017 Visible minority 23 16 44 6 11 0 0 39 17 18
2017 Non-visible minority 9 29 34 18 10 1 0 38 28 124

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 0 21 21 43 15 0 0 58 21 14
2018 Non-visible minority 11 22 28 28 11 0 0 39 33 105
2017 Visible minority 0 23 23 32 16 5 0 51 24 17
2017 Non-visible minority 11 22 33 25 8 0 1 33 34 124
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 43 7 14 0 0 0 36 64 14
2018 Non-visible minority 34 29 19 6 9 3 0 35 65 106
2017 Visible minority 18 43 0 6 28 6 0 19 81 18
2017 Non-visible minority 37 33 10 6 9 5 0 39 61 124

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 52 14
2017 Non-visible minority 28 72

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 60 14
2017 Non-visible minority 29 72

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 21 14
2017 Non-visible minority 22 72

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 49 14
2017 Non-visible minority 40 72

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 14
2017 Non-visible minority 7 72

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 14
2017 Non-visible minority 27 72

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 7 50 6 23 0 14 14
2017 Non-visible minority 7 70 9 8 1 4 70

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 62 15 8 8 0 0 8 84 8 13
2018 Non-visible minority 42 15 17 9 9 1 7 62 20 105

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 38 0 19 8 0 7 71 29 14
2017 Non-visible minority 35 31 14 10 3 1 5 70 14 72

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 15 14 5 22 0 29 42 38 14
2017 Non-visible minority 8 9 9 4 10 6 55 43 35 72
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