2018 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 39 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 39 44 17 0 0 0 0 83 0 18
2018 Other 43 36 14 5 2 0 0 79 7 315
2017 Executive 50 45 5 0 0 0 0 95 0 20
2017 Other 43 43 7 5 2 0 0 86 7 331
2014 Executive 52 39 4 4 0 0 0 91 4 23
2014 Administration and Foreign Services 40 60 0 0 0 0 0 100 0 10
2014 Other 33 47 11 5 3 0 0 81 8 305

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 44 22 6 0 0 0 72 6 18
2018 Administration and Foreign Services 22 61 11 6 0 0 0 83 6 18
2018 Other 39 38 12 7 4 0 0 77 11 314
2017 Executive 46 34 15 5 0 0 0 80 5 20
2017 Other 37 42 11 8 3 0 0 79 11 331

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 17 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 44 56 0 0 0 0 0 100 0 18
2018 Other 55 32 9 3 1 0 0 87 3 311
2017 Executive 70 30 0 0 0 0 0 100 0 20
2017 Other 60 32 6 1 1 0 0 92 2 332
2014 Executive 69 26 4 0 0 0 0 96 0 23
2014 Administration and Foreign Services 80 20 0 0 0 0 0 100 0 10
2014 Other 62 29 7 1 0 0 0 92 2 305

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 28 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 35 59 6 0 0 0 0 94 0 17
2018 Other 49 35 9 6 1 0 0 84 7 315
2017 Executive 60 30 10 0 0 0 0 90 0 20
2017 Other 51 40 6 2 2 0 0 90 4 332
2014 Executive 78 13 0 4 4 0 0 91 9 23
2014 Administration and Foreign Services 30 60 10 0 0 0 0 90 0 10
2014 Other 42 40 11 4 2 0 0 83 6 305

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 44 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 33 39 22 6 0 0 0 72 6 18
2018 Other 54 32 8 3 1 1 0 87 4 309
2017 Executive 56 39 5 0 0 0 0 95 0 20
2017 Other 56 31 8 4 1 0 0 87 5 332
2014 Executive 74 22 0 0 4 0 0 96 4 23
2014 Administration and Foreign Services 10 70 0 20 0 0 0 80 20 10
2014 Other 45 37 13 4 2 0 0 82 6 305

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 44 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 22 56 11 11 0 0 0 78 11 18
2018 Other 51 34 9 4 1 1 0 86 6 311
2017 Executive 56 39 5 0 0 0 0 95 0 20
2017 Other 55 32 8 4 1 0 0 86 6 332
2014 Executive 69 26 0 0 4 0 0 96 4 23
2014 Administration and Foreign Services 20 70 0 10 0 0 0 90 10 10
2014 Other 45 36 11 5 2 0 0 82 7 305

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 22 33 6 0 0 0 61 6 18
2018 Administration and Foreign Services 22 44 11 22 0 0 0 67 22 18
2018 Other 42 28 17 5 4 3 0 73 10 313
2017 Executive 46 19 20 5 5 5 0 69 11 20
2017 Other 43 29 15 5 6 1 1 73 11 331
2014 Executive 65 17 13 0 4 0 0 83 4 23
2014 Administration and Foreign Services 20 30 30 20 0 0 0 50 20 10
2014 Other 38 29 16 10 4 2 0 69 15 305
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 50 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 67 17 11 6 0 0 0 83 6 18
2018 Other 56 31 6 4 2 1 0 88 6 313
2017 Executive 41 35 5 9 5 0 5 79 15 20
2017 Other 59 24 8 6 1 1 1 84 8 332
2014 Executive 48 26 13 4 4 0 4 77 9 23
2014 Administration and Foreign Services 40 30 30 0 0 0 0 70 0 10
2014 Other 47 33 12 4 4 0 0 80 8 305

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 44 11 11 6 0 0 72 17 18
2018 Administration and Foreign Services 56 17 17 11 0 0 0 72 11 18
2018 Other 53 33 8 4 2 1 0 86 5 314
2017 Executive 41 30 15 9 0 0 5 74 10 20
2017 Other 51 30 8 8 2 1 0 82 10 331
2014 Executive 61 22 9 4 0 0 4 86 5 23
2014 Administration and Foreign Services 40 40 20 0 0 0 0 80 0 10
2014 Other 42 37 9 8 4 1 0 79 12 305

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 17 44 28 6 6 0 0 61 11 18
2018 Administration and Foreign Services 61 17 17 6 0 0 0 78 6 18
2018 Other 58 26 8 4 3 0 0 85 7 313
2017 Executive 41 30 14 15 0 0 0 70 15 20
2017 Other 61 24 8 5 3 0 0 85 7 332
2014 Executive 56 26 0 13 0 0 4 86 14 23
2014 Administration and Foreign Services 30 40 20 10 0 0 0 70 10 10
2014 Other 49 31 9 8 4 0 0 80 11 305

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 33 11 0 6 0 0 83 6 18
2018 Administration and Foreign Services 17 56 11 17 0 0 0 72 17 18
2018 Other 42 38 11 6 1 2 0 81 7 315
2017 Executive 30 44 15 10 0 0 0 75 10 20
2017 Other 41 35 12 4 2 4 1 80 7 331
2014 Executive 52 31 4 13 0 0 0 83 13 23
2014 Administration and Foreign Services 0 50 30 10 10 0 0 50 20 10
2014 Other 37 39 9 6 6 4 0 78 12 305

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 39 28 22 0 0 0 50 22 18
2018 Administration and Foreign Services 28 33 6 33 0 0 0 61 33 18
2018 Other 35 36 14 9 4 2 0 73 12 314
2017 Executive 25 45 19 10 0 0 0 70 10 20
2017 Other 34 39 14 6 4 2 1 75 10 330
2014 Executive 56 35 0 9 0 0 0 91 9 23
2014 Administration and Foreign Services 0 50 30 10 10 0 0 50 20 10
2014 Other 31 40 13 9 5 2 0 72 14 305

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 39 28 22 0 0 0 50 22 18
2018 Administration and Foreign Services 22 33 6 33 6 0 0 56 39 18
2018 Other 24 37 18 13 5 3 0 63 19 313
2017 Executive 10 46 30 9 5 0 0 56 14 20
2017 Other 23 37 20 12 4 4 1 63 17 330
2014 Executive 34 52 4 9 0 0 0 87 9 23
2014 Administration and Foreign Services 0 40 30 20 0 10 0 44 22 10
2014 Other 20 43 18 10 6 4 0 65 16 305

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 44 17 33 0 0 0 50 33 18
2018 Administration and Foreign Services 6 44 17 28 6 0 0 50 33 18
2018 Other 17 44 16 17 6 1 0 61 23 315
2017 Executive 15 30 35 20 0 0 0 45 20 20
2017 Other 23 38 17 13 6 2 1 63 20 331
2014 Executive 39 48 4 9 0 0 0 87 9 23
2014 Administration and Foreign Services 0 20 20 50 0 10 0 22 56 10
2014 Other 18 39 17 19 6 1 0 57 25 305
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 61 6 17 6 0 0 72 22 18
2018 Administration and Foreign Services 17 56 22 0 6 0 0 72 6 18
2018 Other 35 36 12 10 6 1 0 71 17 312
2017 Executive 46 15 15 25 0 0 0 61 25 20
2017 Other 34 37 13 12 4 0 0 71 16 331
2014 Executive 52 26 4 17 0 0 0 78 17 23
2014 Administration and Foreign Services 10 40 40 10 0 0 0 50 10 10
2014 Other 27 39 15 13 6 0 0 66 19 305

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 61 6 11 0 0 0 83 11 18
2018 Administration and Foreign Services 28 56 17 0 0 0 0 83 0 18
2018 Other 35 46 9 8 2 0 0 81 10 313
2017 Executive 35 30 14 20 0 0 0 65 20 20
2017 Other 37 44 11 6 2 0 0 81 8 331

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 44 28 6 0 0 0 67 6 18
2018 Administration and Foreign Services 28 39 11 17 6 0 0 67 22 18
2018 Other 14 24 17 16 10 16 3 47 32 316
2017 Executive 20 55 10 4 10 0 0 75 14 20
2017 Other 13 22 15 17 9 22 2 45 35 332
2014 Executive 26 39 9 22 4 0 0 65 26 23
2014 Administration and Foreign Services 10 10 20 40 10 10 0 22 56 10
2014 Other 11 23 15 21 12 14 3 42 40 305

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 56 0 22 11 0 0 67 33 18
2018 Administration and Foreign Services 56 17 17 11 0 0 0 72 11 18
2018 Other 47 38 7 5 3 0 1 86 7 314
2017 Executive 25 30 10 25 5 0 5 58 31 20
2017 Other 50 32 8 7 2 0 0 83 10 332
2014 Executive 30 52 0 13 0 0 4 86 14 23
2014 Administration and Foreign Services 30 50 10 10 0 0 0 80 10 10
2014 Other 41 35 9 9 4 1 0 77 13 305

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 24 33 9 10 5 5 14 70 19 106
2017 Executive 15 59 5 10 10 0 0 75 20 20
2017 Other 28 27 11 11 6 2 14 66 21 104
2014 Executive 45 41 9 5 0 0 0 86 5 22
2014 Other 27 32 16 9 3 2 12 68 13 104

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 61 28 11 0 0 0 0 89 0 18
2018 Administration and Foreign Services 28 56 0 17 0 0 0 83 17 18
2018 Other 36 44 9 9 3 0 0 80 11 315
2017 Executive 55 40 5 0 0 0 0 95 0 20
2017 Other 36 42 10 10 2 0 0 78 12 332
2014 Executive 56 35 4 4 0 0 0 91 4 23
2014 Administration and Foreign Services 40 30 10 10 10 0 0 70 20 10
2014 Other 26 39 13 14 8 0 0 65 22 305

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 22 0 6 0 0 0 94 6 18
2018 Administration and Foreign Services 50 33 17 0 0 0 0 83 0 18
2018 Other 38 46 9 5 2 0 0 84 7 312
2017 Executive 70 25 5 0 0 0 0 95 0 20
2017 Other 39 46 9 4 2 0 0 85 6 332
2014 Executive 74 17 0 9 0 0 0 91 9 23
2014 Administration and Foreign Services 60 40 0 0 0 0 0 100 0 10
2014 Other 37 43 11 6 3 0 0 80 9 305

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 28 0 6 0 0 0 94 6 18
2018 Administration and Foreign Services 39 50 11 0 0 0 0 89 0 18
2018 Other 47 38 9 4 3 0 0 85 6 314
2017 Executive 80 15 0 5 0 0 0 95 5 20
2017 Other 51 36 6 5 1 0 0 87 7 332
2014 Executive 83 9 0 9 0 0 0 91 9 23
2014 Administration and Foreign Services 80 10 10 0 0 0 0 90 0 10
2014 Other 49 36 8 4 3 0 0 85 8 305

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 33 11 22 0 0 0 67 22 18
2018 Administration and Foreign Services 18 41 6 35 0 0 0 59 35 17
2018 Other 27 38 17 12 5 1 0 66 17 313
2017 Executive 25 60 9 5 0 0 0 86 5 20
2017 Other 29 40 12 11 5 2 1 70 17 331
2014 Executive 21 57 9 9 4 0 0 78 13 23
2014 Administration and Foreign Services 10 50 20 10 10 0 0 60 20 10
2014 Other 19 36 17 16 10 2 0 56 27 305

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 18 18 18 35 6 0 6 38 44 17
2018 Administration and Foreign Services 6 17 28 39 11 0 0 22 50 18
2018 Other 19 31 18 17 11 2 2 52 30 314
2017 Executive 25 15 15 30 10 0 5 42 42 20
2017 Other 18 34 14 16 13 3 2 55 30 332
2014 Executive 21 35 13 9 13 0 9 62 24 23
2014 Administration and Foreign Services 0 0 40 30 30 0 0 0 60 10
2014 Other 14 29 16 22 17 2 1 44 40 304

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 56 11 0 0 0 0 89 0 18
2018 Administration and Foreign Services 24 65 6 6 0 0 0 88 6 17
2018 Other 36 40 14 8 2 0 0 76 10 315
2017 Executive 60 35 5 0 0 0 0 95 0 20
2017 Other 39 41 10 7 4 0 0 80 10 332
2014 Executive 56 39 0 4 0 0 0 96 4 23
2014 Administration and Foreign Services 10 30 40 10 10 0 0 40 20 10
2014 Other 27 48 12 10 2 0 0 75 13 305

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 56 17 0 0 0 0 83 0 18
2018 Administration and Foreign Services 22 56 22 0 0 0 0 78 0 18
2018 Other 45 31 13 9 2 0 0 76 11 312
2017 Executive 59 41 0 0 0 0 0 100 0 20
2017 Other 44 36 10 7 4 0 0 80 11 331
2014 Executive 48 48 0 4 0 0 0 96 4 23
2014 Administration and Foreign Services 10 70 10 0 10 0 0 80 10 10
2014 Other 36 42 11 7 3 0 1 79 10 305

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 56 6 11 0 0 0 83 11 18
2018 Administration and Foreign Services 33 50 11 6 0 0 0 83 6 18
2018 Other 42 35 13 7 2 0 0 78 9 313
2017 Executive 35 45 5 15 0 0 0 80 15 20
2017 Other 42 37 13 6 2 0 0 79 8 332
2014 Executive 48 39 9 4 0 0 0 87 4 23
2014 Administration and Foreign Services 20 70 10 0 0 0 0 90 0 10
2014 Other 33 41 14 8 4 0 1 74 12 305

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 56 17 6 0 0 0 78 6 18
2018 Administration and Foreign Services 11 39 39 0 6 6 0 53 6 18
2018 Other 28 43 17 7 3 2 0 72 11 313
2017 Executive 35 55 5 5 0 0 0 90 5 20
2017 Other 24 43 17 8 2 4 0 71 11 330

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 22 0 0 6 0 0 94 6 18
2018 Administration and Foreign Services 44 33 17 0 6 0 0 78 6 18
2018 Other 57 29 8 4 1 0 1 87 5 315
2017 Executive 46 44 0 5 5 0 0 90 10 20
2017 Other 55 30 7 6 1 0 0 85 8 331
2014 Executive 30 52 13 4 0 0 0 83 4 23
2014 Administration and Foreign Services 0 60 20 20 0 0 0 60 20 10
2014 Other 45 30 12 7 4 1 1 77 11 304

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 22 11 11 11 0 0 67 22 18
2018 Administration and Foreign Services 33 44 17 6 0 0 0 78 6 18
2018 Other 46 32 13 8 1 0 0 78 9 316
2017 Executive 5 61 24 10 0 0 0 66 10 20
2017 Other 44 32 17 4 2 0 0 76 6 332
2014 Executive 17 39 17 26 0 0 0 56 26 23
2014 Administration and Foreign Services 60 20 0 10 10 0 0 80 20 10
2014 Other 34 41 15 8 1 0 0 75 9 305

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 24 41 35 17
2018 Administration and Foreign Services 11 67 22 18
2018 Other 25 32 42 316
2017 Executive 30 40 30 20
2017 Other 26 42 32 331
2014 Executive 34 35 31 23
2014 Administration and Foreign Services 0 50 50 10
2014 Other 30 40 30 305

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Other 11 28 36 6 14 5 80
2017 Other 18 29 31 7 11 4 87
2014 Other 10 36 29 11 9999 14 92
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 22 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 39 50 11 0 0 0 0 89 0 18
2018 Other 59 32 6 2 2 0 0 90 4 314
2017 Executive 80 15 5 0 0 0 0 95 0 20
2017 Other 50 40 6 3 1 0 0 90 4 330
2014 Executive 83 17 0 0 0 0 0 100 0 23
2014 Administration and Foreign Services 40 60 0 0 0 0 0 100 0 10
2014 Other 50 41 5 3 1 0 0 91 4 305

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 44 17 6 0 0 0 78 6 18
2018 Administration and Foreign Services 17 50 17 17 0 0 0 67 17 18
2018 Other 36 44 12 5 3 0 0 80 9 314
2017 Executive 25 59 0 15 0 0 0 85 15 20
2017 Other 36 44 12 4 2 1 0 81 7 331
2014 Executive 56 39 4 0 0 0 0 96 0 23
2014 Administration and Foreign Services 10 50 20 20 0 0 0 60 20 10
2014 Other 37 43 13 4 2 1 0 81 6 305

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 18 71 12 0 0 0 12 18 17
2018 Administration and Foreign Services 0 50 39 0 11 0 0 11 50 18
2018 Other 4 20 39 23 11 1 1 35 25 314
2017 Executive 0 15 61 25 0 0 0 25 15 20
2017 Other 5 17 41 25 11 0 1 36 22 331
2014 Executive 4 22 44 26 4 0 0 30 26 23
2014 Administration and Foreign Services 0 40 30 20 10 0 0 30 40 10
2014 Other 6 23 37 22 9 0 2 32 29 304

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 18 53 24 0 6 0 25 19 17
2018 Administration and Foreign Services 0 28 44 22 6 0 0 28 28 18
2018 Other 6 12 33 29 17 2 0 47 19 314
2017 Executive 0 15 45 35 5 0 0 40 15 20
2017 Other 5 17 23 27 23 3 2 52 23 330
2014 Executive 9 4 48 30 9 0 0 39 13 23
2014 Administration and Foreign Services 0 20 50 0 20 10 0 22 22 10
2014 Other 6 15 24 30 19 3 3 52 22 304

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 29 18 24 24 6 0 0 29 47 17
2018 Administration and Foreign Services 11 33 28 22 6 0 0 28 44 18
2018 Other 8 20 36 26 8 1 1 35 29 312
2017 Executive 5 9 50 30 5 0 0 35 14 20
2017 Other 9 21 34 21 11 1 2 33 32 332
2014 Executive 9 31 22 26 13 0 0 39 39 23
2014 Administration and Foreign Services 0 60 30 10 0 0 0 10 60 10
2014 Other 9 23 31 23 10 1 2 34 33 304

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 24 29 41 6 0 0 47 24 17
2018 Administration and Foreign Services 11 22 39 22 6 0 0 28 33 18
2018 Other 4 11 36 31 16 2 0 48 15 311
2017 Executive 0 5 55 35 5 0 0 40 5 20
2017 Other 4 13 31 34 16 1 2 52 17 330
2014 Executive 4 9 57 30 0 0 0 30 13 23
2014 Administration and Foreign Services 10 30 30 30 0 0 0 30 40 10
2014 Other 4 17 37 27 13 1 1 41 22 304

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 35 53 12 0 0 0 12 35 17
2018 Administration and Foreign Services 17 28 28 22 6 0 0 28 44 18
2018 Other 9 21 31 23 14 3 1 37 30 315
2017 Executive 5 30 41 15 9 0 0 25 35 20
2017 Other 8 21 31 21 13 1 4 37 31 331
2014 Executive 17 26 39 17 0 0 0 17 44 23
2014 Administration and Foreign Services 40 20 20 0 10 0 10 11 67 10
2014 Other 17 27 32 15 7 1 3 22 45 304

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 12 35 41 6 6 0 0 12 47 17
2018 Administration and Foreign Services 0 33 39 28 0 0 0 28 33 18
2018 Other 10 20 29 24 13 2 1 39 31 311
2017 Executive 10 24 51 15 0 0 0 15 34 20
2017 Other 8 20 28 25 14 3 2 41 30 330
2014 Executive 9 17 35 21 17 0 0 39 26 23
2014 Administration and Foreign Services 0 20 30 20 10 0 20 38 25 10
2014 Other 8 16 33 26 12 2 2 40 25 303

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 41 29 18 6 0 0 24 47 17
2018 Administration and Foreign Services 6 22 44 22 6 0 0 28 28 18
2018 Other 9 17 40 23 10 2 0 33 26 314
2017 Executive 5 35 45 10 5 0 0 15 40 20
2017 Other 8 17 41 21 9 2 1 31 26 330
2014 Executive 9 31 34 17 9 0 0 26 39 23
2014 Administration and Foreign Services 0 20 30 30 20 0 0 50 20 10
2014 Other 8 22 35 22 10 2 1 34 30 304

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 44 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 39 50 0 6 6 0 0 89 11 18
2018 Other 50 35 7 5 3 0 0 85 8 316
2017 Executive 70 20 0 10 0 0 0 90 10 20
2017 Other 51 33 6 6 3 1 0 85 9 331
2014 Executive 63 27 0 9 0 0 0 91 9 22
2014 Administration and Foreign Services 30 50 20 0 0 0 0 80 0 10
2014 Other 47 34 7 8 4 0 0 81 12 305

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 22 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 61 28 11 0 0 0 0 89 0 18
2018 Other 60 31 5 3 1 0 0 91 4 316
2017 Executive 60 40 0 0 0 0 0 100 0 20
2017 Other 58 30 5 5 1 0 0 88 6 332
2014 Executive 65 26 0 4 4 0 0 91 9 23
2014 Administration and Foreign Services 30 60 10 0 0 0 0 90 0 10
2014 Other 52 37 6 4 2 0 0 89 6 304

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 39 11 0 0 0 0 89 0 18
2018 Administration and Foreign Services 67 28 0 6 0 0 0 94 6 18
2018 Other 49 38 8 3 1 0 0 87 4 316

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 44 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 17 56 17 6 0 6 0 76 6 18
2018 Other 48 37 9 2 1 3 0 88 3 311
2017 Executive 40 50 5 5 0 0 0 90 5 20
2017 Other 43 34 14 3 2 4 0 80 5 329
2014 Executive 52 31 13 4 0 0 0 83 4 23
2014 Administration and Foreign Services 10 70 10 10 0 0 0 80 10 10
2014 Other 44 32 15 3 1 5 1 81 4 305

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 39 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 28 39 22 11 0 0 0 67 11 18
2018 Other 55 31 7 5 1 1 0 87 6 313
2017 Executive 55 30 5 9 0 0 0 86 9 20
2017 Other 45 40 8 5 1 1 0 87 6 330
2014 Executive 61 26 9 4 0 0 0 87 4 23
2014 Administration and Foreign Services 20 70 0 10 0 0 0 90 10 10
2014 Other 47 40 8 3 1 1 0 88 4 305

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 61 39 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 33 56 6 6 0 0 0 89 6 18
2018 Other 65 26 6 2 1 0 0 91 3 313
2017 Executive 70 25 5 0 0 0 0 95 0 20
2017 Other 59 32 6 2 1 0 0 91 3 331
2014 Executive 78 17 4 0 0 0 0 96 0 23
2014 Other 62 29 7 1 1 0 0 91 2 305

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 44 28 0 0 0 0 72 0 18
2018 Administration and Foreign Services 17 44 17 11 0 0 11 69 13 18
2018 Other 29 36 14 10 4 5 3 70 15 315
2017 Executive 40 50 0 5 5 0 0 90 10 20
2017 Other 32 30 13 10 5 4 6 68 18 332
2014 Executive 43 31 13 9 4 0 0 74 13 23
2014 Administration and Foreign Services 10 40 30 10 0 0 10 56 11 10
2014 Other 29 32 14 10 5 5 5 68 16 305

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 33 11 17 6 0 0 67 22 18
2018 Administration and Foreign Services 12 59 18 6 6 0 0 71 12 17
2018 Other 30 41 11 10 3 3 1 74 14 315
2017 Executive 45 50 5 0 0 0 0 95 0 20
2017 Other 38 27 15 11 5 2 1 68 17 331
2014 Executive 74 22 0 4 0 0 0 96 4 23
2014 Administration and Foreign Services 0 70 10 10 10 0 0 70 20 10
2014 Other 38 33 10 10 3 5 1 75 14 305

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 56 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 17 56 17 11 0 0 0 72 11 18
2018 Other 40 42 13 3 2 0 0 81 5 313

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 44 22 17 0 6 0 59 18 18
2018 Administration and Foreign Services 17 17 28 22 17 0 0 33 39 18
2018 Other 18 24 22 12 8 13 3 50 25 315
2017 Executive 15 24 15 15 5 5 20 53 27 20
2017 Other 14 23 20 14 13 12 3 44 32 332
2014 Executive 39 13 17 22 4 0 4 54 27 23
2014 Administration and Foreign Services 0 0 30 20 40 10 0 0 67 10
2014 Other 14 20 18 20 13 13 3 40 39 305

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Other 10 90 315

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Other 48 31

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Other 58 31

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Other 29 31

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Other 23 31

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Other 42 31

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Other 39 31

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Other 26 31

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Other 42 31

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Other 32 31

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Other 29 31

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Other 39 31

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Other 16 31

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Other 45 31

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Other 23 31

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Other 16 31

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Other 16 31

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Other 16 31

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Other 32 31

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Other 42 31

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Other 0 31

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Other 52 31

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Other 16 31

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 33 28 6 0 17 6 57 7 18
2018 Administration and Foreign Services 22 22 39 11 0 6 0 47 12 18
2018 Other 18 17 15 8 5 31 6 55 21 315
2017 Executive 10 49 20 5 5 10 0 66 11 20
2017 Other 15 17 13 7 7 31 10 53 25 332
2014 Executive 30 22 9 13 9 17 0 63 27 23
2014 Administration and Foreign Services 0 20 0 50 10 20 0 25 75 10
2014 Other 10 12 18 10 6 32 13 39 27 305

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 39 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 17 50 22 0 6 6 0 71 6 18
2018 Other 39 30 16 5 3 7 1 74 9 316
2017 Executive 35 55 0 5 5 0 0 90 10 20
2017 Other 33 30 17 6 3 10 1 70 10 332
2014 Executive 39 39 13 9 0 0 0 78 9 23
2014 Administration and Foreign Services 0 20 50 10 10 10 0 22 22 10
2014 Other 25 28 20 5 3 17 2 65 11 305

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 0 100 18
2018 Other 5 95 315

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 39 17 0 0 28 6 75 0 18
2018 Administration and Foreign Services 17 22 50 6 0 6 0 41 6 18
2018 Other 21 17 16 3 4 33 7 62 11 314
2017 Executive 10 39 5 0 5 41 0 83 9 20
2017 Other 18 13 14 3 3 37 12 61 11 332
2014 Executive 39 13 9 0 4 31 4 80 7 23
2014 Administration and Foreign Services 0 30 10 10 10 30 10 50 33 10
2014 Other 13 13 17 3 1 41 13 56 7 303

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 39 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 28 39 28 6 0 0 0 67 6 18
2018 Other 40 34 13 2 3 8 1 81 5 313
2017 Executive 45 50 0 5 0 0 0 95 5 20
2017 Other 36 30 15 3 3 11 2 76 7 332
2014 Executive 48 26 22 4 0 0 0 74 4 23
2014 Administration and Foreign Services 0 50 10 10 10 10 10 63 25 10
2014 Other 31 26 19 1 1 19 3 73 3 304
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 39 17 6 0 6 0 76 6 18
2018 Administration and Foreign Services 61 17 17 6 0 0 0 78 6 18
2018 Other 63 25 5 4 2 1 0 89 5 314
2017 Executive 50 30 5 5 5 0 5 84 11 20
2017 Other 65 22 6 3 2 1 0 88 6 330

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 33 11 0 6 0 0 83 6 18
2018 Administration and Foreign Services 28 39 22 6 6 0 0 67 11 18
2018 Other 50 38 7 2 2 1 0 89 4 314
2017 Executive 65 30 5 0 0 0 0 95 0 20
2017 Other 44 38 10 4 2 2 0 84 6 331

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 39 22 6 0 0 0 72 6 18
2018 Administration and Foreign Services 11 39 22 22 6 0 0 50 28 18
2018 Other 36 43 11 5 4 1 0 80 9 316
2017 Executive 25 65 5 5 0 0 0 90 5 20
2017 Other 33 42 11 10 3 1 0 76 13 331

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 44 6 6 0 0 0 89 6 18
2018 Administration and Foreign Services 44 17 28 6 6 0 0 61 11 18
2018 Other 47 30 12 5 3 0 2 79 8 314
2017 Executive 56 30 10 0 4 0 0 86 4 20
2017 Other 40 30 13 8 6 0 2 73 14 332

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 28 39 17 6 0 0 39 22 18
2018 Administration and Foreign Services 17 11 39 17 17 0 0 28 33 18
2018 Other 16 27 31 17 8 0 1 43 25 314
2017 Executive 5 20 35 34 5 0 0 25 39 20
2017 Other 16 27 31 17 9 0 1 43 25 332

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 39 22 28 0 0 0 50 28 18
2018 Administration and Foreign Services 28 17 22 28 6 0 0 44 33 18
2018 Other 28 29 27 12 3 0 1 57 16 315
2017 Executive 5 40 40 15 0 0 0 45 15 20
2017 Other 28 26 26 12 5 0 2 56 17 332

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 28 33 22 11 0 0 33 33 18
2018 Administration and Foreign Services 17 22 39 11 11 0 0 39 22 18
2018 Other 20 31 22 18 9 0 1 51 28 315
2017 Executive 5 20 40 30 5 0 0 25 35 20
2017 Other 20 28 26 14 10 1 1 49 25 332

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 17 50 17 17 0 0 0 67 17 18
2018 Administration and Foreign Services 56 11 28 6 0 0 0 67 6 18
2018 Other 50 26 14 4 1 1 5 80 5 314
2017 Executive 10 41 40 10 0 0 0 51 10 20
2017 Other 44 26 14 4 1 1 10 79 6 331

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 17 44 22 11 6 0 0 61 17 18
2018 Administration and Foreign Services 33 17 33 17 0 0 0 50 17 18
2018 Other 36 27 23 8 6 0 1 63 14 315
2017 Executive 15 35 35 15 0 0 0 50 15 20
2017 Other 29 31 23 13 3 0 1 61 16 332

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 33 33 22 11 0 0 33 33 18
2018 Administration and Foreign Services 18 35 47 0 0 0 0 53 0 17
2018 Other 23 40 22 8 4 1 1 65 13 315
2017 Executive 10 55 15 20 0 0 0 65 20 20
2017 Other 28 38 19 12 2 1 1 67 14 332

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 28 44 17 6 0 0 33 22 18
2018 Administration and Foreign Services 17 17 39 28 0 0 0 33 28 18
2018 Other 25 28 25 16 4 0 1 54 20 315
2017 Executive 5 19 51 25 0 0 0 25 25 20
2017 Other 27 32 27 11 2 0 1 59 13 332

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 33 39 17 0 0 0 44 17 18
2018 Administration and Foreign Services 17 39 28 17 0 0 0 56 17 18
2018 Other 29 34 20 9 5 0 2 65 15 314
2017 Executive 10 30 35 20 5 0 0 40 25 20
2017 Other 33 36 18 10 3 0 1 69 12 331

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 39 28 11 11 0 0 50 22 18
2018 Administration and Foreign Services 22 33 22 17 6 0 0 56 22 18
2018 Other 31 35 18 10 4 1 1 68 14 315
2017 Executive 5 30 30 25 10 0 0 35 35 20
2017 Other 37 31 19 9 3 0 1 69 12 330

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 28 0 0 0 0 0 100 0 18
2018 Administration and Foreign Services 56 17 17 11 0 0 0 72 11 18
2018 Other 62 20 11 3 2 0 3 84 5 313
2017 Executive 85 10 5 0 0 0 0 95 0 20
2017 Other 63 22 9 3 1 0 2 87 4 332

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 11 6 0 0 0 11 94 0 18
2018 Administration and Foreign Services 67 22 11 0 0 0 0 89 0 18
2018 Other 75 12 3 2 0 0 6 94 3 314

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 0 17 0 0 0 6 82 0 18
2018 Administration and Foreign Services 72 17 6 6 0 0 0 89 6 18
2018 Other 74 11 4 4 2 0 4 89 7 314
2017 Executive 81 9 5 5 0 0 0 90 5 20
2017 Other 74 13 6 3 1 0 2 89 4 331

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 28 11 0 6 0 0 83 6 18
2018 Administration and Foreign Services 50 33 11 6 0 0 0 83 6 18
2018 Other 57 27 9 3 2 0 2 85 6 314
2017 Executive 60 15 14 10 0 0 0 75 10 20
2017 Other 58 26 10 3 1 0 2 85 4 332

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 33 22 0 6 0 0 72 6 18
2018 Administration and Foreign Services 61 17 11 11 0 0 0 78 11 18
2018 Other 58 25 9 4 4 0 1 83 8 312
2017 Executive 31 58 11 0 0 0 0 89 0 19
2017 Other 68 18 7 3 2 0 2 87 5 331

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 39 33 0 0 0 0 67 0 18
2018 Administration and Foreign Services 53 24 6 0 0 0 18 93 0 17
2018 Other 51 13 5 3 1 0 27 88 5 313
2017 Executive 40 25 14 15 5 0 0 65 20 20
2017 Other 57 10 3 2 0 1 27 92 4 331

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 61 11 28 0 0 0 0 72 0 18
2018 Administration and Foreign Services 67 28 0 0 0 6 0 100 0 18
2018 Other 61 23 6 4 1 0 5 89 5 312
2017 Executive 54 41 0 0 0 0 5 100 0 20
2017 Other 67 19 5 1 1 0 6 92 2 331

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 17 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 72 11 11 0 6 0 0 83 6 18
2018 Other 60 18 7 7 5 0 3 80 13 313
2017 Executive 75 20 5 0 0 0 0 95 0 20
2017 Other 63 20 8 2 3 1 4 86 5 331

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 39 6 0 0 0 0 94 0 18
2018 Administration and Foreign Services 44 39 17 0 0 0 0 83 0 18
2018 Other 48 29 14 4 3 0 1 78 7 314
2017 Executive 45 35 20 0 0 0 0 80 0 20
2017 Other 50 29 12 4 2 0 3 81 6 329

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 17 61 17 0 0 0 22 17 18
2018 Administration and Foreign Services 17 33 22 28 0 0 0 50 28 18
2018 Other 15 38 33 10 3 0 0 53 14 316
2017 Executive 5 25 55 15 0 0 0 30 15 20
2017 Other 14 32 38 14 2 0 0 46 16 331

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 33 28 28 11 0 0 39 33 18
2018 Administration and Foreign Services 6 35 29 12 18 0 0 29 41 17
2018 Other 8 14 36 27 14 0 1 41 22 310
2017 Executive 0 20 60 15 5 0 0 20 20 20
2017 Other 6 14 41 24 14 0 0 38 20 331
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 22 6 0 0 0 0 72 28 18
2018 Administration and Foreign Services 56 28 11 6 0 0 0 56 44 18
2018 Other 59 23 12 2 0 3 1 61 39 315
2017 Executive 76 9 5 5 0 5 0 80 20 20
2017 Other 55 23 11 5 2 3 2 58 42 332

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 14 118
2017 Other 27 131

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 21 118
2017 Other 27 131

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 25 118
2017 Other 23 131

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Other 46 118
2017 Other 47 131

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Other 4 118
2017 Other 7 131

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Other 21 118

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Other 28 118
2017 Other 37 131

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Other 9 69 11 8 1 3 113
2017 Other 8 70 8 6 4 4 129

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Other 72 28 116

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 0 0 0 6 0 17 93 7 18
2018 Administration and Foreign Services 50 17 17 11 0 0 6 71 12 18
2018 Other 62 11 8 5 4 1 8 81 11 315

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 37 30 7 14 8 1 4 70 22 117
2017 Other 29 29 7 17 10 1 7 63 29 132

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 9 11 9 12 14 3 43 38 47 117
2017 Other 12 10 7 12 10 3 45 44 43 131
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