2018 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 45 36 12 5 2 0 0 81 7 323
2017 National Capital Region 43 43 8 5 2 0 0 86 7 330
2017 Ontario (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 20
2014 National Capital Region 35 47 10 5 3 0 0 81 9 317
2014 Ontario (excluding National Capital Region) 27 60 13 0 0 0 0 87 0 15

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 39 40 11 6 4 0 0 79 10 322
2017 National Capital Region 37 42 12 7 3 0 0 78 10 330
2017 Ontario (excluding National Capital Region) 40 30 15 10 5 0 0 70 15 20

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 56 32 9 2 1 0 0 88 3 321
2017 National Capital Region 60 32 6 1 1 0 0 92 2 331
2017 Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 20
2014 National Capital Region 63 29 6 2 1 0 0 92 2 317
2014 Ontario (excluding National Capital Region) 73 13 13 0 0 0 0 87 0 15

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 52 33 8 6 1 0 0 85 7 322
2017 National Capital Region 51 40 6 2 2 0 0 90 4 331
2017 Ontario (excluding National Capital Region) 45 40 10 5 0 0 0 85 5 20
2014 National Capital Region 43 39 10 4 3 0 0 83 7 317
2014 Ontario (excluding National Capital Region) 40 47 0 13 0 0 0 87 13 15

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 53 33 9 3 1 1 0 87 4 317
2017 National Capital Region 56 32 7 3 2 0 0 88 5 331
2017 Ontario (excluding National Capital Region) 40 40 5 10 0 5 0 84 11 20
2014 National Capital Region 45 36 12 4 2 0 0 81 6 317
2014 Ontario (excluding National Capital Region) 33 53 7 7 0 0 0 87 7 15

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 35 9 4 1 1 0 85 6 319
2017 National Capital Region 54 33 7 4 1 0 0 87 5 331
2017 Ontario (excluding National Capital Region) 35 45 10 5 5 0 0 80 10 20
2014 National Capital Region 45 36 11 5 2 0 0 82 7 317
2014 Ontario (excluding National Capital Region) 33 53 7 7 0 0 0 87 7 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 43 28 16 6 4 3 0 73 10 321
2017 National Capital Region 43 27 17 5 5 2 1 72 11 330
2017 Ontario (excluding National Capital Region) 40 25 10 5 10 10 0 72 17 20
2014 National Capital Region 39 28 16 10 4 2 0 69 15 317
2014 Ontario (excluding National Capital Region) 33 27 20 7 7 7 0 64 14 15
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 55 32 6 5 2 1 0 87 7 321
2017 National Capital Region 57 24 7 7 2 1 1 84 9 331
2017 Ontario (excluding National Capital Region) 55 20 15 5 5 0 0 75 10 20
2014 National Capital Region 46 32 13 4 4 0 1 79 8 317
2014 Ontario (excluding National Capital Region) 33 47 13 7 0 0 0 80 7 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 33 9 5 2 1 0 84 7 322
2017 National Capital Region 50 30 9 8 2 1 1 80 10 330
2017 Ontario (excluding National Capital Region) 55 20 10 5 10 0 0 75 15 20
2014 National Capital Region 43 36 9 8 3 1 0 80 11 317
2014 Ontario (excluding National Capital Region) 20 40 33 0 7 0 0 60 7 15

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 28 9 5 3 0 0 83 8 321
2017 National Capital Region 59 24 9 5 3 0 0 83 8 331
2017 Ontario (excluding National Capital Region) 60 30 0 5 5 0 0 90 10 20
2014 National Capital Region 49 31 9 8 4 0 0 80 12 317
2014 Ontario (excluding National Capital Region) 33 40 13 13 0 0 0 73 13 15

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 39 11 7 2 2 0 81 9 323
2017 National Capital Region 40 36 12 5 2 4 1 80 7 330
2017 Ontario (excluding National Capital Region) 35 20 15 0 15 10 5 65 18 20
2014 National Capital Region 36 38 10 7 6 3 0 77 13 317
2014 Ontario (excluding National Capital Region) 13 67 7 7 7 0 0 80 13 15

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 33 38 13 10 3 2 0 73 14 322
2017 National Capital Region 35 39 15 6 3 1 1 76 9 329
2017 Ontario (excluding National Capital Region) 20 35 25 0 10 5 5 61 11 20
2014 National Capital Region 31 40 14 9 5 1 0 72 14 317
2014 Ontario (excluding National Capital Region) 7 60 7 20 0 7 0 71 21 15

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 39 16 15 5 3 0 64 20 321
2017 National Capital Region 22 39 20 10 4 4 1 64 15 329
2017 Ontario (excluding National Capital Region) 20 25 20 20 5 5 5 50 28 20
2014 National Capital Region 20 43 17 10 6 3 0 65 17 317
2014 Ontario (excluding National Capital Region) 7 60 13 13 0 7 0 71 14 15

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 15 44 16 18 6 1 0 60 24 323
2017 National Capital Region 24 38 18 13 5 2 1 63 19 330
2017 Ontario (excluding National Capital Region) 15 35 20 5 20 5 0 53 26 20
2014 National Capital Region 18 39 17 20 5 1 0 57 26 317
2014 Ontario (excluding National Capital Region) 13 40 0 27 7 13 0 62 38 15
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 33 37 12 10 7 1 0 71 17 320
2017 National Capital Region 35 36 13 13 4 0 0 70 17 330
2017 Ontario (excluding National Capital Region) 30 30 15 15 5 5 0 63 21 20
2014 National Capital Region 28 39 15 13 6 0 0 67 19 317
2014 Ontario (excluding National Capital Region) 20 27 20 27 7 0 0 47 33 15

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 34 48 8 8 2 0 0 82 10 321
2017 National Capital Region 37 43 11 6 2 0 0 81 8 330
2017 Ontario (excluding National Capital Region) 25 40 15 15 5 0 0 65 20 20

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 25 18 17 9 16 2 47 31 324
2017 National Capital Region 12 25 15 16 10 21 2 47 33 331
2017 Ontario (excluding National Capital Region) 15 10 10 20 10 35 0 38 46 20
2014 National Capital Region 13 22 16 22 12 12 3 41 41 317
2014 Ontario (excluding National Capital Region) 7 33 0 33 13 13 0 46 54 15

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 44 40 6 6 3 0 1 85 10 322
2017 National Capital Region 49 30 8 9 3 0 1 80 12 331
2017 Ontario (excluding National Capital Region) 50 35 0 10 5 0 0 85 15 20
2014 National Capital Region 40 37 9 9 3 1 0 78 13 317
2014 Ontario (excluding National Capital Region) 33 33 0 27 7 0 0 67 33 15

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 37 8 10 5 5 12 72 18 124
2017 National Capital Region 25 34 10 11 7 2 11 67 21 122
2014 National Capital Region 30 34 14 7 2 2 9 73 11 122

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 38 43 9 8 2 0 0 81 10 323
2017 National Capital Region 38 42 10 8 2 0 0 80 10 331
2017 Ontario (excluding National Capital Region) 20 50 10 20 0 0 0 70 20 20
2014 National Capital Region 28 39 13 13 7 0 0 66 20 317
2014 Ontario (excluding National Capital Region) 13 47 7 13 20 0 0 60 33 15

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 43 9 5 1 0 0 84 7 320
2017 National Capital Region 42 43 9 4 2 0 0 85 6 331
2017 Ontario (excluding National Capital Region) 35 60 0 5 0 0 0 95 5 20
2014 National Capital Region 41 40 9 6 3 0 0 81 9 317
2014 Ontario (excluding National Capital Region) 27 53 20 0 0 0 0 80 0 15

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 38 8 4 2 0 0 86 6 322
2017 National Capital Region 52 34 6 5 1 0 0 87 7 331
2017 Ontario (excluding National Capital Region) 60 35 0 5 0 0 0 95 5 20
2014 National Capital Region 51 32 8 5 3 0 0 84 9 317
2014 Ontario (excluding National Capital Region) 53 33 7 7 0 0 0 87 7 15

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 39 17 13 4 1 0 66 17 321
2017 National Capital Region 29 41 11 10 5 2 1 72 16 330
2017 Ontario (excluding National Capital Region) 30 25 20 20 0 5 0 58 21 20
2014 National Capital Region 17 38 16 16 10 2 0 57 27 317
2014 Ontario (excluding National Capital Region) 20 20 20 20 20 0 0 40 40 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 20 30 19 17 11 1 2 52 29 321
2017 National Capital Region 19 34 15 15 13 3 2 55 30 331
2017 Ontario (excluding National Capital Region) 25 15 15 20 15 0 10 44 39 20
2014 National Capital Region 14 30 17 19 17 2 2 45 37 317
2014 Ontario (excluding National Capital Region) 7 7 0 50 29 7 0 15 85 14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 43 14 7 1 0 0 78 8 322
2017 National Capital Region 40 42 9 6 4 0 0 81 10 331
2017 Ontario (excluding National Capital Region) 45 25 5 20 5 0 0 70 25 20
2014 National Capital Region 28 46 13 10 3 0 0 75 13 317
2014 Ontario (excluding National Capital Region) 13 47 20 13 7 0 0 60 20 15

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 44 33 14 7 2 0 0 78 9 320
2017 National Capital Region 45 36 9 6 4 0 0 82 9 330
2017 Ontario (excluding National Capital Region) 40 25 5 15 15 0 0 65 30 20
2014 National Capital Region 37 43 11 6 3 0 1 80 9 317
2014 Ontario (excluding National Capital Region) 20 33 13 20 13 0 0 53 33 15

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 37 12 8 2 0 0 79 9 321
2017 National Capital Region 42 38 12 6 2 0 0 80 8 331
2017 Ontario (excluding National Capital Region) 30 40 15 10 5 0 0 70 15 20
2014 National Capital Region 32 43 13 7 4 0 1 76 11 317
2014 Ontario (excluding National Capital Region) 33 40 7 13 7 0 0 73 20 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 28 43 18 7 3 2 0 72 10 321
2017 National Capital Region 25 45 18 7 2 4 0 73 9 329
2017 Ontario (excluding National Capital Region) 25 30 10 20 5 10 0 61 28 20

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 57 29 8 3 2 0 0 87 5 323
2017 National Capital Region 53 32 6 6 2 0 0 86 8 330
2017 Ontario (excluding National Capital Region) 60 25 5 5 5 0 0 85 10 20
2014 National Capital Region 43 33 12 7 3 1 1 77 11 317
2014 Ontario (excluding National Capital Region) 40 33 13 7 7 0 0 73 13 15

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 46 31 14 8 2 0 0 77 10 324
2017 National Capital Region 43 34 17 5 1 0 0 76 7 331
2017 Ontario (excluding National Capital Region) 25 50 20 0 5 0 0 75 5 20
2014 National Capital Region 34 40 14 10 2 0 0 74 12 317
2014 Ontario (excluding National Capital Region) 40 27 33 0 0 0 0 67 0 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 National Capital Region 25 36 38 323
2017 National Capital Region 27 40 33 330
2017 Ontario (excluding National Capital Region) 15 45 40 20
2014 National Capital Region 30 40 30 317
2014 Ontario (excluding National Capital Region) 20 33 47 15

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 National Capital Region 13 27 36 6 12 5 81
2017 National Capital Region 20 28 32 5 10 4 89
2014 National Capital Region 15 32 30 10 9999 12 96
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 59 32 5 2 1 0 0 92 3 322
2017 National Capital Region 52 38 7 2 1 0 0 90 3 329
2017 Ontario (excluding National Capital Region) 50 35 5 10 0 0 0 85 10 20
2014 National Capital Region 51 41 4 3 1 0 0 91 4 317
2014 Ontario (excluding National Capital Region) 47 47 0 7 0 0 0 93 7 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 44 12 5 3 0 0 80 7 322
2017 National Capital Region 37 46 10 5 2 1 0 83 7 330
2017 Ontario (excluding National Capital Region) 30 40 10 15 0 5 0 74 16 20
2014 National Capital Region 36 44 13 4 2 1 0 81 6 317
2014 Ontario (excluding National Capital Region) 53 40 7 0 0 0 0 93 0 15

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 4 21 41 22 10 1 1 33 26 322
2017 National Capital Region 5 18 41 24 10 0 1 35 23 330
2017 Ontario (excluding National Capital Region) 5 25 50 15 0 0 5 16 32 20
2014 National Capital Region 5 24 37 22 9 1 2 32 30 316
2014 Ontario (excluding National Capital Region) 7 27 33 27 0 0 7 29 36 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 5 13 34 28 16 3 0 46 19 322
2017 National Capital Region 5 17 24 27 22 4 2 52 23 329
2017 Ontario (excluding National Capital Region) 5 20 35 20 5 5 10 29 29 20
2014 National Capital Region 6 15 28 28 19 2 2 49 22 316
2014 Ontario (excluding National Capital Region) 0 13 27 40 0 7 13 50 17 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 9 20 36 24 9 1 1 34 30 320
2017 National Capital Region 9 22 33 22 11 1 2 34 32 331
2017 Ontario (excluding National Capital Region) 15 25 35 25 0 0 0 25 40 20
2014 National Capital Region 9 25 31 23 9 1 2 33 35 316
2014 Ontario (excluding National Capital Region) 20 20 27 20 13 0 0 33 40 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 4 12 36 31 14 2 0 46 17 319
2017 National Capital Region 4 12 32 33 16 1 1 51 16 329
2017 Ontario (excluding National Capital Region) 0 20 25 45 10 0 0 55 20 20
2014 National Capital Region 5 18 38 28 11 1 1 39 23 315
2014 Ontario (excluding National Capital Region) 0 20 67 13 0 0 0 13 20 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 9 22 32 21 13 3 1 35 32 323
2017 National Capital Region 7 22 31 22 13 1 3 37 31 330
2017 Ontario (excluding National Capital Region) 15 15 25 15 15 0 15 35 35 20
2014 National Capital Region 18 25 33 14 7 1 2 21 45 316
2014 Ontario (excluding National Capital Region) 20 47 20 13 0 0 0 13 67 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 10 22 32 23 11 2 1 35 32 319
2017 National Capital Region 8 22 29 24 12 3 2 38 32 329
2017 Ontario (excluding National Capital Region) 10 15 25 25 10 5 10 41 29 20
2014 National Capital Region 8 16 33 25 13 2 2 40 26 315
2014 Ontario (excluding National Capital Region) 7 20 40 27 0 7 0 29 29 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 18 40 22 10 2 0 32 27 322
2017 National Capital Region 8 19 40 20 10 2 2 31 27 329
2017 Ontario (excluding National Capital Region) 15 20 45 5 5 5 5 11 39 20
2014 National Capital Region 8 23 35 22 10 2 1 33 31 316
2014 Ontario (excluding National Capital Region) 7 20 27 33 7 7 0 43 29 15

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 37 6 5 2 0 0 86 7 324
2017 National Capital Region 51 34 5 7 2 1 0 86 9 330
2017 Ontario (excluding National Capital Region) 40 25 10 5 20 0 0 65 25 20
2014 National Capital Region 46 35 7 9 3 0 0 81 12 316
2014 Ontario (excluding National Capital Region) 47 27 0 20 7 0 0 73 27 15

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 59 32 5 3 1 0 0 92 3 324
2017 National Capital Region 58 33 5 4 1 0 0 90 5 331
2017 Ontario (excluding National Capital Region) 50 20 5 20 5 0 0 70 25 20
2014 National Capital Region 53 35 6 4 2 0 0 88 6 316
2014 Ontario (excluding National Capital Region) 47 47 0 7 0 0 0 93 7 15

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 40 9 2 1 0 0 88 4 324

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 46 39 10 2 1 2 0 87 3 319
2017 National Capital Region 42 36 13 3 2 4 0 82 5 328
2017 Ontario (excluding National Capital Region) 35 30 25 5 5 0 0 65 10 20
2014 National Capital Region 44 33 15 3 1 5 0 80 4 317
2014 Ontario (excluding National Capital Region) 60 33 7 0 0 0 0 93 0 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 53 33 7 5 1 1 0 86 6 321
2017 National Capital Region 46 40 7 5 1 1 0 87 6 329
2017 Ontario (excluding National Capital Region) 35 50 10 5 0 0 0 85 5 20
2014 National Capital Region 47 40 8 4 1 1 0 87 5 317
2014 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 15

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 64 27 5 2 1 0 0 91 3 321
2017 National Capital Region 60 31 7 2 1 0 0 91 2 330
2017 Ontario (excluding National Capital Region) 40 45 0 5 10 0 0 85 15 20
2014 National Capital Region 62 28 7 2 1 0 0 90 3 316
2014 Ontario (excluding National Capital Region) 73 27 0 0 0 0 0 100 0 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 38 15 10 3 5 2 70 14 323
2017 National Capital Region 31 33 13 10 5 4 5 70 16 331
2017 Ontario (excluding National Capital Region) 30 25 5 5 25 10 0 61 33 20
2014 National Capital Region 29 33 15 10 5 4 4 67 17 317
2014 Ontario (excluding National Capital Region) 33 13 7 13 20 7 7 54 38 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 41 11 10 3 4 1 74 14 322
2017 National Capital Region 39 29 14 10 5 2 1 70 15 330
2017 Ontario (excluding National Capital Region) 30 25 20 10 5 10 0 61 17 20
2014 National Capital Region 39 33 10 10 3 4 1 75 14 317
2014 Ontario (excluding National Capital Region) 33 27 20 7 7 7 0 64 14 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 38 43 13 4 2 0 0 81 5 320

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 26 21 12 8 12 3 50 25 323
2017 National Capital Region 14 23 20 14 12 13 4 45 31 331
2017 Ontario (excluding National Capital Region) 10 20 15 5 30 20 0 38 44 20
2014 National Capital Region 14 19 19 20 13 12 3 38 39 317
2014 Ontario (excluding National Capital Region) 0 20 20 33 20 7 0 21 57 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 10 90 322

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 National Capital Region 46 33

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 58 33

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 National Capital Region 36 33

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 National Capital Region 24 33

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 National Capital Region 45 33

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 National Capital Region 37 33

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 National Capital Region 25 33

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 National Capital Region 45 33

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 National Capital Region 36 33

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 National Capital Region 30 33

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 45 33

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 18 33

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 43 33

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 24 33

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 15 33

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 15 33

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 15 33

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 33 33

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 36 33

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 33

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 51 33

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 15 33

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 17 17 7 5 32 5 54 18 323
2017 National Capital Region 14 19 14 7 7 30 9 54 23 331
2017 Ontario (excluding National Capital Region) 10 10 20 10 15 20 15 31 38 20
2014 National Capital Region 10 12 19 11 6 30 12 38 30 317
2014 Ontario (excluding National Capital Region) 20 20 0 7 27 27 0 55 45 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 32 15 5 3 6 1 75 9 324
2017 National Capital Region 32 32 16 6 3 9 0 72 11 331
2017 Ontario (excluding National Capital Region) 35 25 10 5 5 15 5 75 13 20
2014 National Capital Region 23 30 21 6 3 15 2 64 11 317
2014 Ontario (excluding National Capital Region) 33 13 27 13 7 7 0 50 21 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 5 95 323

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 19 17 18 2 4 34 6 60 10 322
2017 National Capital Region 18 15 14 2 3 38 10 63 10 331
2017 Ontario (excluding National Capital Region) 0 20 5 10 5 35 25 50 38 20
2014 National Capital Region 15 12 17 3 1 39 13 56 9 316
2014 Ontario (excluding National Capital Region) 7 27 13 0 0 53 0 71 0 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 38 35 14 2 3 7 1 79 5 321
2017 National Capital Region 36 32 14 3 3 11 1 77 6 331
2017 Ontario (excluding National Capital Region) 40 25 5 15 5 10 0 72 22 20
2014 National Capital Region 30 27 20 2 2 18 3 71 5 317
2014 Ontario (excluding National Capital Region) 27 40 13 0 0 20 0 83 0 15
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 62 25 6 4 2 1 0 88 6 322
2017 National Capital Region 64 22 6 3 3 1 0 88 6 329
2017 Ontario (excluding National Capital Region) 55 30 5 5 5 0 0 85 10 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 38 9 2 2 1 0 87 4 322
2017 National Capital Region 45 38 9 4 2 2 0 84 7 330
2017 Ontario (excluding National Capital Region) 45 40 5 0 5 5 0 89 5 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 41 13 5 4 1 0 77 10 324
2017 National Capital Region 31 44 11 10 3 1 0 76 13 330
2017 Ontario (excluding National Capital Region) 40 30 10 15 5 0 0 70 20 20

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 47 30 12 5 3 0 2 79 8 323
2017 National Capital Region 41 30 13 7 6 0 2 73 13 331
2017 Ontario (excluding National Capital Region) 50 20 15 5 5 0 5 74 11 20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 26 33 18 9 0 1 40 27 323
2017 National Capital Region 16 26 30 19 9 0 1 42 27 331
2017 Ontario (excluding National Capital Region) 15 40 25 15 5 0 0 55 20 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 24 29 29 14 3 0 1 53 18 324
2017 National Capital Region 27 26 27 13 5 0 2 54 18 331
2017 Ontario (excluding National Capital Region) 15 45 25 10 5 0 0 60 15 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 18 31 21 19 9 0 1 50 29 324
2017 National Capital Region 20 28 26 15 9 1 1 49 24 331
2017 Ontario (excluding National Capital Region) 15 10 30 25 20 0 0 25 45 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 26 15 4 1 1 6 79 5 323
2017 National Capital Region 43 27 14 5 1 1 9 78 6 330
2017 Ontario (excluding National Capital Region) 30 20 20 5 0 0 25 67 7 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 34 28 22 8 6 0 1 63 14 324
2017 National Capital Region 29 30 24 14 3 0 1 59 17 331
2017 Ontario (excluding National Capital Region) 25 35 30 5 5 0 0 60 10 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 22 41 24 7 4 1 1 64 12 322
2017 National Capital Region 28 36 20 12 2 0 1 65 15 331
2017 Ontario (excluding National Capital Region) 15 50 10 20 0 5 0 68 21 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 29 27 15 4 1 1 52 20 323
2017 National Capital Region 25 30 29 12 2 0 1 56 15 331
2017 Ontario (excluding National Capital Region) 10 40 30 15 0 0 5 53 16 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 28 35 22 10 4 0 1 63 15 322
2017 National Capital Region 31 34 21 10 3 0 1 66 13 331
2017 Ontario (excluding National Capital Region) 25 30 20 15 5 0 5 58 21 20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 37 19 9 4 1 1 67 13 323
2017 National Capital Region 35 31 20 10 3 1 1 67 13 329
2017 Ontario (excluding National Capital Region) 35 30 20 10 5 0 0 65 15 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 63 21 10 2 2 0 2 86 4 321
2017 National Capital Region 63 22 9 2 1 0 3 87 3 331
2017 Ontario (excluding National Capital Region) 55 25 5 5 0 0 10 89 6 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 75 12 4 2 0 0 7 93 3 322

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 75 11 5 3 2 0 4 89 6 323
2017 National Capital Region 75 13 6 2 1 0 2 90 4 330
2017 Ontario (excluding National Capital Region) 50 10 20 15 0 0 5 63 16 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 57 29 8 2 2 0 2 87 5 322
2017 National Capital Region 58 27 9 3 1 0 2 86 4 331
2017 Ontario (excluding National Capital Region) 55 15 20 10 0 0 0 70 10 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 57 25 10 3 3 0 1 83 7 320
2017 National Capital Region 66 21 7 3 2 0 2 88 5 329
2017 Ontario (excluding National Capital Region) 55 15 10 5 10 5 0 74 16 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 16 7 2 1 0 25 87 3 320
2017 National Capital Region 55 11 5 3 1 1 24 88 6 329
2017 Ontario (excluding National Capital Region) 55 5 0 0 0 0 40 100 0 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 61 23 7 2 1 0 4 89 3 320
2017 National Capital Region 65 22 5 1 1 0 6 93 2 330
2017 Ontario (excluding National Capital Region) 60 5 15 0 0 0 20 81 0 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 63 17 7 5 5 0 3 83 10 321
2017 National Capital Region 64 18 8 2 4 1 3 86 6 330
2017 Ontario (excluding National Capital Region) 60 30 0 0 5 0 5 95 5 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 31 14 3 2 0 1 80 6 322
2017 National Capital Region 49 29 13 3 2 0 3 80 6 328
2017 Ontario (excluding National Capital Region) 50 30 15 5 0 0 0 80 5 20

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 38 33 12 3 0 0 52 15 324
2017 National Capital Region 14 31 39 14 3 0 0 44 17 330
2017 Ontario (excluding National Capital Region) 0 30 50 20 0 0 0 30 20 20

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 17 34 27 14 0 1 41 25 317
2017 National Capital Region 6 15 43 21 14 0 0 36 21 330
2017 Ontario (excluding National Capital Region) 5 20 45 30 0 0 0 30 25 20
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 59 24 12 2 0 2 0 60 40 323
2017 National Capital Region 54 23 11 4 2 4 2 57 43 331
2017 Ontario (excluding National Capital Region) 75 10 10 0 0 5 0 79 21 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 25 133

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 26 133

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 24 133

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 47 133

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 National Capital Region 8 133

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 37 133

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 National Capital Region 8 70 7 7 4 4 132

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 60 11 9 6 5 1 8 79 12 323

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 29 7 17 10 1 6 64 29 134

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 13 10 7 12 11 3 44 44 44 134
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