2018 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 38 11 10 8 0 0 71 18 109
2018 Female gender 38 40 8 8 5 0 0 78 13 195
2017 Male gender 32 46 13 7 2 0 0 78 9 120
2017 Female gender 36 42 9 7 7 0 0 78 13 190
2014 Male gender 34 40 12 9 6 0 0 74 14 116
2014 Female gender 29 48 10 6 7 0 0 78 13 179
2011 Male gender 31 40 15 7 6 1 0 72 13 118
2011 Female gender 33 45 10 8 4 1 0 78 12 176
2008 Male gender 20 45 11 13 11 0 0 65 24 80
2008 Female gender 26 49 10 10 4 0 0 75 15 117

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 31 36 16 12 5 0 0 67 17 110
2018 Female gender 37 35 8 13 7 1 0 73 19 196
2017 Male gender 30 46 11 4 9 0 0 76 13 120
2017 Female gender 31 36 12 12 8 0 0 67 20 189

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 40 11 5 3 0 0 81 8 109
2018 Female gender 53 30 10 3 4 1 0 83 7 195
2017 Male gender 48 41 9 2 1 0 0 88 3 119
2017 Female gender 48 40 6 5 2 0 0 88 7 190
2014 Male gender 56 25 13 2 4 0 0 81 7 116
2014 Female gender 58 32 8 2 1 0 0 90 2 179
2011 Male gender 48 41 7 1 3 0 0 89 4 118
2011 Female gender 54 37 6 3 1 0 0 91 3 177

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 37 15 13 4 0 0 68 16 110
2018 Female gender 43 36 9 7 5 0 0 79 12 196
2017 Male gender 35 43 15 5 2 1 0 78 7 118
2017 Female gender 38 37 11 9 5 0 0 75 14 190
2014 Male gender 37 42 13 3 4 0 0 79 8 116
2014 Female gender 39 41 11 5 3 0 0 80 9 179
2011 Male gender 38 46 7 3 5 1 0 85 8 118
2011 Female gender 44 39 10 6 1 0 1 84 6 176
2008 Male gender 29 41 15 6 9 0 0 70 15 80
2008 Female gender 38 42 9 7 4 0 0 79 11 117

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 31 26 26 10 7 0 0 57 17 111
2018 Female gender 31 37 16 8 6 2 0 70 14 196
2017 Male gender 36 30 15 12 7 1 0 66 19 119
2017 Female gender 42 28 13 9 7 1 0 71 16 189
2014 Male gender 39 34 13 10 3 1 0 73 13 117
2014 Female gender 42 36 12 5 6 0 0 77 10 179
2011 Male gender 38 39 9 6 7 1 0 78 13 118
2011 Female gender 44 35 11 7 2 1 0 79 10 177

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 30 23 12 6 0 0 60 18 109
2018 Female gender 35 34 15 8 6 2 0 71 14 195
2017 Male gender 33 38 12 8 6 2 0 73 15 120
2017 Female gender 40 34 11 8 7 0 0 74 15 188
2014 Male gender 39 34 12 9 3 2 0 75 13 117
2014 Female gender 38 40 11 7 4 0 0 78 11 179
2011 Male gender 38 37 9 10 5 0 0 76 15 118
2011 Female gender 43 38 9 9 1 0 0 81 10 177
2008 Male gender 40 33 11 9 6 1 0 73 15 80
2008 Female gender 40 33 8 12 5 2 0 75 17 117

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 22 22 14 15 2 0 48 30 111
2018 Female gender 29 26 17 17 9 3 0 57 26 195
2017 Male gender 29 21 18 17 12 2 0 52 30 120
2017 Female gender 32 26 15 14 12 1 0 59 26 190
2014 Male gender 34 23 17 15 8 4 0 59 23 117
2014 Female gender 34 23 15 15 9 3 1 60 25 178
2011 Male gender 42 20 18 11 8 2 0 63 19 118
2011 Female gender 35 25 12 12 10 4 1 63 24 177
2008 Male gender 34 21 19 11 14 1 0 56 25 80
2008 Female gender 31 20 14 17 12 6 0 54 31 116
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 31 6 5 7 3 1 81 12 110
2018 Female gender 50 30 9 4 5 2 0 81 9 195
2017 Male gender 56 26 9 5 3 2 0 83 8 120
2017 Female gender 48 26 12 5 5 2 1 77 11 190
2014 Male gender 57 22 10 4 4 3 0 81 9 117
2014 Female gender 51 28 10 3 4 3 1 82 8 179
2011 Male gender 42 34 7 7 9 1 0 76 17 118
2011 Female gender 47 25 13 7 7 1 1 73 14 177
2008 Male gender 39 29 13 11 4 5 0 71 16 80
2008 Female gender 44 27 8 8 9 4 0 74 18 117

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 27 12 8 6 0 2 73 14 111
2018 Female gender 46 33 9 7 4 2 0 80 11 194
2017 Male gender 50 33 11 5 1 1 0 83 5 119
2017 Female gender 50 28 7 8 7 0 1 78 15 190
2014 Male gender 55 24 13 2 7 0 0 79 8 117
2014 Female gender 49 31 7 8 2 2 1 83 11 179
2011 Male gender 39 37 3 14 6 1 0 76 21 118
2011 Female gender 37 33 10 9 10 1 0 71 19 177
2008 Male gender 43 30 6 11 9 1 0 73 20 80
2008 Female gender 44 26 7 11 9 2 0 72 21 117

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 27 11 6 8 1 1 73 15 111
2018 Female gender 53 24 7 7 7 1 1 79 14 196
2017 Male gender 57 24 9 7 3 1 0 82 10 120
2017 Female gender 53 22 10 8 7 0 1 75 14 190
2014 Male gender 55 26 11 2 5 0 0 81 7 117
2014 Female gender 51 29 10 5 4 1 1 81 9 179

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 31 19 8 4 4 0 68 12 111
2018 Female gender 34 35 12 11 2 6 0 74 14 194
2017 Male gender 34 37 14 9 4 3 0 73 13 120
2017 Female gender 29 36 17 8 6 3 0 68 15 190
2014 Male gender 26 42 15 7 4 6 0 73 11 117
2014 Female gender 27 37 14 9 6 7 1 69 16 179
2011 Male gender 21 44 13 10 8 3 0 68 19 117
2011 Female gender 25 36 16 11 8 4 1 64 20 176

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 25 21 15 6 1 0 57 22 111
2018 Female gender 30 33 16 15 3 3 0 65 19 194
2017 Male gender 33 27 15 13 7 2 2 63 21 120
2017 Female gender 25 36 17 12 8 1 0 62 20 190
2014 Male gender 27 37 18 10 7 2 0 65 17 117
2014 Female gender 24 39 18 11 5 2 1 65 16 178
2011 Male gender 33 39 10 9 7 2 0 73 17 118
2011 Female gender 28 37 16 12 4 3 1 67 17 177
2008 Male gender 24 44 10 11 10 1 0 68 22 80
2008 Female gender 31 32 16 13 5 3 0 65 19 117

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 28 26 11 10 3 0 51 22 110
2018 Female gender 22 32 20 18 5 3 0 56 24 192
2017 Male gender 28 26 19 17 6 2 2 56 25 120
2017 Female gender 17 36 23 13 9 2 0 54 23 190
2014 Male gender 18 41 15 16 7 3 0 61 24 117
2014 Female gender 17 42 19 14 6 2 1 60 20 179
2011 Male gender 28 38 18 8 3 3 0 69 12 118
2011 Female gender 24 43 16 9 3 4 0 71 12 177
2008 Male gender 14 44 18 8 13 5 0 61 21 80
2008 Female gender 19 38 15 20 5 3 0 58 26 117

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 37 14 19 7 0 0 61 26 111
2018 Female gender 17 41 14 18 9 2 0 59 27 194
2017 Male gender 27 39 14 15 2 2 0 68 18 120
2017 Female gender 22 39 23 9 6 1 0 61 15 190
2014 Male gender 23 32 20 14 7 3 0 57 22 117
2014 Female gender 20 34 16 19 7 3 1 56 28 178
2011 Male gender 25 38 15 10 11 1 0 64 21 118
2011 Female gender 20 41 14 17 5 3 0 63 22 177
2008 Male gender 15 43 16 14 11 1 0 58 25 80
2008 Female gender 23 29 12 23 12 1 0 53 35 117
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 35 12 12 8 1 0 68 20 111
2018 Female gender 34 34 15 12 4 1 0 69 16 196
2017 Male gender 28 43 14 9 6 0 0 71 15 120
2017 Female gender 29 31 14 14 10 0 1 61 25 190
2014 Male gender 37 35 16 7 5 0 0 72 12 116
2014 Female gender 30 42 13 8 7 1 0 72 15 178
2011 Male gender 36 33 14 11 5 1 0 70 16 118
2011 Female gender 32 37 15 12 4 0 0 68 16 177

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 45 15 13 6 0 0 66 20 111
2018 Female gender 28 41 11 13 6 0 0 69 20 196
2017 Male gender 28 37 18 15 2 0 0 65 17 120
2017 Female gender 22 43 11 17 7 0 0 65 23 190

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 18 25 20 15 6 11 5 51 25 111
2018 Female gender 15 24 13 13 9 20 6 53 30 195
2017 Male gender 11 24 24 11 2 23 4 48 19 120
2017 Female gender 16 22 17 11 11 20 3 50 29 190
2014 Male gender 19 27 25 7 7 11 4 54 17 117
2014 Female gender 14 22 17 18 8 16 4 46 33 179

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 28 13 10 8 2 1 69 18 111
2018 Female gender 42 30 10 11 5 1 0 73 17 196
2017 Male gender 42 38 12 3 4 2 0 81 7 120
2017 Female gender 39 35 7 11 9 0 1 73 19 190
2014 Male gender 43 37 10 7 3 1 0 81 9 117
2014 Female gender 40 35 12 6 3 2 1 78 10 179
2011 Male gender 37 35 9 9 8 0 1 73 18 118
2011 Female gender 37 35 10 10 6 1 0 73 17 177
2008 Male gender 35 38 13 8 6 1 0 73 14 80
2008 Female gender 41 30 9 9 10 1 0 72 19 117

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 22 22 8 2 0 6 65 11 47
2018 Female gender 24 34 17 8 3 3 12 67 13 58
2017 Male gender 17 39 14 7 2 8 12 70 12 41
2017 Female gender 13 49 6 10 4 4 15 77 16 53
2014 Male gender 30 29 17 6 4 6 6 68 12 46
2014 Female gender 28 37 10 10 6 2 7 72 17 52

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 43 14 14 4 1 0 68 18 111
2018 Female gender 24 47 10 15 4 1 0 71 19 196
2017 Male gender 33 33 14 11 8 0 1 67 19 119
2017 Female gender 33 34 12 16 4 0 1 68 20 190
2014 Male gender 43 33 11 9 2 1 1 77 11 116
2014 Female gender 34 45 11 7 3 1 1 79 10 179
2011 Male gender 37 39 13 7 3 0 1 77 10 118
2011 Female gender 32 44 15 6 1 1 2 78 7 177
2008 Male gender 25 41 15 11 5 0 3 68 17 80
2008 Female gender 35 35 12 9 5 1 3 73 15 117

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 41 11 3 4 0 0 82 7 111
2018 Female gender 40 38 10 7 4 0 0 79 11 195
2017 Male gender 34 46 11 8 1 0 0 80 8 119
2017 Female gender 36 44 6 8 6 0 0 80 14 190
2014 Male gender 40 33 16 7 4 0 0 72 11 116
2014 Female gender 32 44 13 5 7 0 0 76 12 179
2011 Male gender 32 47 9 8 3 0 0 79 12 118
2011 Female gender 33 44 8 10 5 0 0 77 15 177
2008 Male gender 28 36 23 9 5 0 0 64 14 80
2008 Female gender 32 44 9 12 3 0 0 76 15 117

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 44 42 7 7 0 0 0 85 7 110
2018 Female gender 46 42 6 4 3 0 0 87 7 194
2017 Male gender 41 44 6 8 2 0 0 85 9 119
2017 Female gender 47 36 6 8 3 0 0 83 11 189
2014 Male gender 44 37 9 6 4 0 0 81 10 115
2014 Female gender 42 40 6 9 3 0 0 82 12 179
2011 Male gender 29 54 8 3 5 1 0 83 8 118
2011 Female gender 41 36 12 6 5 0 0 77 11 177
2008 Male gender 26 49 15 5 5 0 0 75 10 80
2008 Female gender 43 45 4 4 3 0 0 88 8 117

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 28 19 21 9 2 0 51 30 111
2018 Female gender 23 28 22 16 7 4 0 54 23 193
2017 Male gender 32 33 17 8 6 3 0 67 15 120
2017 Female gender 29 32 12 13 8 6 0 64 23 189
2014 Male gender 38 29 17 8 4 2 1 69 13 117
2014 Female gender 29 39 17 8 5 2 0 70 13 179
2011 Male gender 30 39 12 10 9 0 0 69 19 118
2011 Female gender 38 36 8 9 6 2 1 76 15 177
2008 Male gender 31 39 5 11 10 4 0 73 22 80
2008 Female gender 32 32 14 12 5 5 0 67 18 116

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 28 11 17 21 0 2 50 39 111
2018 Female gender 21 28 18 20 9 3 1 51 30 196
2017 Male gender 21 28 13 14 18 6 1 52 34 120
2017 Female gender 21 25 15 15 17 5 1 49 35 190
2014 Male gender 24 21 18 19 14 2 3 46 35 117
2014 Female gender 18 24 14 24 14 3 2 45 40 179
2011 Male gender 20 25 14 18 19 3 3 47 39 118
2011 Female gender 17 26 17 22 16 1 1 44 39 176
2008 Male gender 19 29 23 10 16 1 3 49 27 80
2008 Female gender 15 38 13 18 12 3 2 55 32 116

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 36 12 12 6 0 0 70 18 110
2018 Female gender 37 36 11 12 4 1 0 73 16 194
2017 Male gender 34 44 11 9 2 1 0 78 11 119
2017 Female gender 38 36 12 8 6 0 0 74 14 190
2014 Male gender 33 41 14 7 5 0 0 74 12 116
2014 Female gender 33 43 9 10 3 2 0 77 14 179
2011 Male gender 40 41 9 6 5 0 0 80 11 118
2011 Female gender 37 41 10 8 4 0 1 78 12 177

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 28 17 12 9 1 0 62 20 109
2018 Female gender 37 32 15 11 5 0 0 69 15 195
2017 Male gender 36 40 15 6 2 0 0 76 9 119
2017 Female gender 37 35 11 10 7 0 0 72 17 190
2014 Male gender 33 39 16 7 5 0 0 73 12 116
2014 Female gender 39 39 9 8 4 1 0 78 13 179

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 29 26 12 5 1 1 57 17 109
2018 Female gender 34 31 18 9 6 1 0 66 16 196
2017 Male gender 39 36 11 12 2 0 0 75 14 119
2017 Female gender 36 37 13 8 7 0 0 72 15 190
2014 Male gender 38 41 14 4 2 1 0 80 6 115
2014 Female gender 40 41 9 6 3 0 0 81 9 179
2011 Male gender 43 37 8 4 6 1 1 81 10 118
2011 Female gender 40 41 13 4 2 1 0 82 6 177

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 35 25 11 7 1 0 57 18 111
2018 Female gender 24 44 18 9 2 2 0 70 11 196
2017 Male gender 25 43 17 9 5 2 0 69 14 120
2017 Female gender 26 38 19 10 5 2 0 66 15 189

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 33 12 10 4 0 0 74 14 111
2018 Female gender 36 34 11 12 5 0 1 71 17 194
2017 Male gender 41 30 10 12 6 1 0 71 18 119
2017 Female gender 39 35 9 14 4 0 0 74 18 190
2014 Male gender 44 35 9 7 5 0 0 79 12 116
2014 Female gender 39 34 8 12 6 1 0 74 18 178
2011 Male gender 45 33 13 4 3 1 0 79 8 118
2011 Female gender 48 37 4 9 2 0 0 85 11 176

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 29 23 12 10 0 0 55 22 111
2018 Female gender 24 27 23 12 13 0 0 51 26 197
2017 Male gender 27 35 21 8 8 1 0 62 16 120
2017 Female gender 28 36 22 9 5 0 0 64 14 190
2014 Male gender 41 29 13 12 5 0 0 70 17 116
2014 Female gender 37 30 18 8 7 0 1 67 15 179
2011 Male gender 34 42 13 7 4 0 0 76 11 117
2011 Female gender 34 38 19 7 2 0 0 72 9 176
2008 Male gender 33 43 11 10 4 0 0 75 14 80
2008 Female gender 32 35 15 12 5 0 1 68 17 117

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 49 22 29 110
2018 Female gender 43 19 38 196
2017 Male gender 48 19 33 120
2017 Female gender 44 28 27 190
2014 Male gender 46 20 34 117
2014 Female gender 38 23 39 179
2011 Male gender 47 22 30 118
2011 Female gender 41 20 38 177

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 8 24 50 3 3 11 54
2018 Female gender 5 18 65 2 7 3 84
2017 Male gender 6 14 69 3 2 5 60
2017 Female gender 4 13 65 5 7 5 85
2014 Male gender 2 16 62 13 9999 7 53
2014 Female gender 4 14 67 8 9999 7 69
2011 Male gender 5 16 66 5 9999 7 56
2011 Female gender 4 22 65 4 9999 5 73
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 42 5 4 2 0 0 90 5 110
2018 Female gender 53 37 4 4 1 1 0 91 5 195
2017 Male gender 47 38 10 3 0 0 2 87 3 119
2017 Female gender 46 40 5 6 2 0 0 87 8 190
2014 Male gender 52 32 11 2 2 1 0 85 4 116
2014 Female gender 45 40 11 3 1 0 0 85 4 179
2011 Male gender 48 39 6 3 3 1 0 88 6 118
2011 Female gender 45 43 6 3 3 1 0 89 6 177
2008 Male gender 46 30 9 8 8 0 0 76 15 80
2008 Female gender 45 34 9 6 5 0 0 79 11 117

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 46 20 8 2 0 0 70 10 111
2018 Female gender 32 45 9 12 1 2 0 78 13 194
2017 Male gender 25 50 16 8 0 1 0 76 8 119
2017 Female gender 35 45 10 7 2 0 0 81 9 190
2014 Male gender 27 42 16 9 3 2 0 71 13 117
2014 Female gender 33 43 12 8 3 2 1 77 11 179
2011 Male gender 28 48 10 7 3 4 0 79 10 117
2011 Female gender 38 44 8 5 2 3 0 84 7 176

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 30 35 18 4 0 1 21 43 111
2018 Female gender 13 36 30 14 6 1 1 20 49 194
2017 Male gender 9 23 38 18 7 1 3 27 33 120
2017 Female gender 17 24 36 15 4 1 4 20 42 189
2014 Male gender 9 20 42 17 10 2 1 28 29 116
2014 Female gender 14 19 39 20 6 1 1 27 33 179
2011 Male gender 5 19 44 20 10 0 2 30 25 117
2011 Female gender 10 21 44 17 8 1 1 25 31 176
2008 Male gender 14 24 40 13 5 1 4 18 39 80
2008 Female gender 17 24 37 15 4 0 3 19 42 117

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 35 24 11 9 1 0 20 56 111
2018 Female gender 15 32 25 15 8 4 2 24 50 194
2017 Male gender 12 28 25 17 13 2 3 31 42 120
2017 Female gender 13 25 30 14 10 3 5 26 41 190
2014 Male gender 11 18 34 19 14 2 3 34 30 116
2014 Female gender 6 15 34 24 16 2 2 42 22 179
2011 Male gender 7 12 37 23 18 2 2 43 19 118
2011 Female gender 2 14 22 33 21 5 3 59 17 176
2008 Male gender 10 25 29 19 13 1 4 33 37 80
2008 Female gender 10 25 30 18 15 1 1 34 36 117

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 21 38 14 10 3 0 25 36 111
2018 Female gender 12 22 33 21 7 3 2 30 35 193
2017 Male gender 14 18 36 17 11 0 4 29 33 120
2017 Female gender 12 25 31 23 5 0 4 29 39 189
2014 Male gender 18 32 29 10 10 2 0 20 51 116
2014 Female gender 15 28 35 13 6 1 2 20 44 179
2011 Male gender 11 22 31 23 10 1 2 34 34 118
2011 Female gender 8 15 33 29 11 2 2 41 25 176
2008 Male gender 15 14 34 19 10 3 5 32 32 79
2008 Female gender 15 17 37 19 6 3 4 27 34 117

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 29 27 20 8 1 1 29 43 110
2018 Female gender 19 26 37 12 4 1 0 17 46 193
2017 Male gender 9 25 26 19 19 0 2 39 34 120
2017 Female gender 13 30 31 17 6 0 4 24 45 184
2014 Male gender 9 16 35 29 9 2 0 38 26 115
2014 Female gender 10 24 36 20 8 1 2 29 35 177
2011 Male gender 5 12 44 25 12 1 2 37 18 118
2011 Female gender 5 13 46 26 8 2 1 35 18 175
2008 Male gender 6 21 36 25 8 1 3 34 29 80
2008 Female gender 9 22 33 24 9 1 2 33 32 117

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 30 25 13 9 1 0 23 51 111
2018 Female gender 21 27 28 14 4 2 4 20 51 194
2017 Male gender 18 19 31 15 12 2 4 28 39 120
2017 Female gender 20 25 24 18 6 1 6 26 49 188
2014 Male gender 15 14 36 19 13 2 2 33 30 116
2014 Female gender 14 28 23 22 9 2 2 32 43 178
2011 Male gender 8 19 27 25 14 3 4 42 29 118
2011 Female gender 7 15 37 25 13 2 2 39 23 177
2008 Male gender 11 13 33 28 10 1 5 40 25 80
2008 Female gender 14 25 29 16 11 3 3 28 41 116

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 33 25 7 5 2 1 12 62 109
2018 Female gender 33 28 20 9 3 2 4 13 66 193
2017 Male gender 24 28 25 8 10 0 3 20 55 120
2017 Female gender 29 28 19 11 5 3 6 16 63 188
2014 Male gender 10 17 26 26 14 2 5 43 29 116
2014 Female gender 6 20 33 21 14 3 3 38 28 178
2011 Male gender 7 17 26 33 13 2 2 49 24 118
2011 Female gender 5 14 27 26 19 3 6 50 21 176
2008 Male gender 16 26 24 24 5 1 4 30 45 80
2008 Female gender 19 34 24 14 5 1 3 20 55 117

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 11 35 29 15 8 1 0 24 47 111
2018 Female gender 11 25 34 20 5 3 2 26 38 193
2017 Male gender 12 21 36 18 8 2 2 28 34 120
2017 Female gender 13 23 35 20 3 2 5 25 38 188
2014 Male gender 19 20 29 13 13 3 2 28 41 116
2014 Female gender 13 18 41 20 7 1 1 27 32 179

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 23 12 7 4 1 0 77 11 111
2018 Female gender 49 29 6 10 4 1 0 79 15 196
2017 Male gender 52 34 7 6 0 2 0 87 6 120
2017 Female gender 46 33 9 8 4 0 0 80 11 190
2014 Male gender 51 28 11 7 3 0 1 79 10 116
2014 Female gender 44 32 8 9 6 1 1 77 14 179

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 56 30 5 7 1 0 0 86 8 109
2018 Female gender 56 31 6 5 3 0 0 87 7 195
2017 Male gender 51 37 8 4 1 0 0 87 5 120
2017 Female gender 50 34 5 9 3 0 0 84 11 189
2014 Male gender 58 29 8 3 2 0 1 87 5 117
2014 Female gender 47 37 7 7 2 0 0 85 9 179

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 38 10 7 2 1 0 81 9 111
2018 Female gender 51 34 7 4 3 0 0 85 8 195

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 47 15 3 1 2 0 81 4 110
2018 Female gender 41 38 9 4 1 7 0 85 6 193
2017 Male gender 39 40 11 2 2 6 0 84 3 120
2017 Female gender 49 30 10 2 3 5 1 84 6 188
2014 Male gender 48 34 11 1 2 4 0 85 3 117
2014 Female gender 55 27 11 2 3 3 1 85 4 179

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 40 11 7 3 1 0 79 10 111
2018 Female gender 39 42 11 4 1 3 0 84 5 196
2017 Male gender 42 42 10 5 1 1 0 84 5 120
2017 Female gender 46 35 7 5 2 4 1 86 7 189
2014 Male gender 45 32 12 5 3 2 0 79 8 117
2014 Female gender 54 28 11 3 3 1 1 83 6 179
2011 Male gender 47 32 7 6 5 3 0 81 11 118
2011 Female gender 43 43 9 4 1 1 0 86 5 177

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 42 40 10 5 4 0 0 81 9 111
2018 Female gender 49 39 5 5 2 1 0 89 7 196
2017 Male gender 46 38 11 2 2 1 0 85 4 120
2017 Female gender 50 37 7 3 2 0 0 88 5 190
2014 Male gender 58 25 10 5 2 0 0 83 7 117
2014 Female gender 58 32 5 2 3 0 0 91 4 178
2011 Male gender 50 29 10 5 5 1 0 80 10 118
2011 Female gender 50 39 6 5 1 0 0 89 6 177
2008 Male gender 45 41 8 1 5 0 0 86 6 80
2008 Female gender 54 29 9 4 3 2 0 84 7 117

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 38 12 9 4 3 8 73 14 111
2018 Female gender 26 31 15 10 4 8 5 65 17 196
2017 Male gender 36 24 14 6 5 7 8 71 13 120
2017 Female gender 28 26 16 11 6 7 6 62 20 189
2014 Male gender 40 27 11 7 5 5 5 75 13 116
2014 Female gender 34 27 14 13 5 3 5 66 19 179

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 36 12 18 7 3 0 63 25 111
2018 Female gender 28 34 10 19 4 4 1 66 24 196
2017 Male gender 33 35 9 15 6 1 2 69 21 120
2017 Female gender 31 31 12 15 6 4 2 65 22 190
2014 Male gender 38 41 10 3 4 3 0 82 8 117
2014 Female gender 37 34 9 8 6 4 2 76 15 179
2011 Male gender 34 32 7 11 8 5 3 71 21 117
2011 Female gender 37 33 11 9 3 6 2 75 13 176
2008 Male gender 34 34 13 9 5 4 3 72 15 80
2008 Female gender 35 26 15 10 7 6 1 66 19 116

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 40 28 6 3 0 0 64 9 110
2018 Female gender 25 36 23 12 1 3 0 62 14 192

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 17 26 18 14 14 9 2 48 32 111
2018 Female gender 14 19 23 15 10 15 4 41 31 195
2017 Male gender 19 21 19 11 9 17 4 51 25 120
2017 Female gender 15 14 18 15 16 14 8 38 40 190
2014 Male gender 15 28 13 8 13 20 3 55 28 117
2014 Female gender 12 16 18 22 14 14 4 34 44 179
2011 Male gender 11 18 20 7 17 17 11 40 33 118
2011 Female gender 7 19 19 17 12 19 7 36 38 177

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 13 87 111
2018 Female gender 14 86 197

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 40 15
2018 Female gender 34 27

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 61 15
2018 Female gender 37 27

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 48 15
2018 Female gender 46 27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 63 15
2018 Female gender 39 27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Male gender 41 15
2018 Female gender 26 27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 49 15
2018 Female gender 45 27

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 15
2018 Female gender 29 27

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 15
2018 Female gender 41 27

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 15
2018 Female gender 27 27

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 41 15
2018 Female gender 32 27

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 48 15
2018 Female gender 29 27

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 52 15
2018 Female gender 55 27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 12 23 4 4 36 9 44 14 111
2018 Female gender 15 11 24 5 2 36 6 45 13 196
2017 Male gender 19 11 19 6 5 33 7 49 19 119
2017 Female gender 11 12 16 7 6 36 11 45 24 190
2014 Male gender 20 11 17 3 5 33 11 55 15 117
2014 Female gender 16 11 14 8 5 37 9 50 24 179

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 38 21 3 4 11 1 69 8 111
2018 Female gender 24 30 24 4 3 13 1 63 9 195
2017 Male gender 28 29 19 8 3 12 0 65 13 120
2017 Female gender 19 24 20 7 5 22 3 57 15 190
2014 Male gender 26 25 20 3 3 19 3 66 9 117
2014 Female gender 22 24 19 6 5 21 2 60 14 178
2011 Male gender 34 25 16 7 2 15 0 69 12 118
2011 Female gender 28 31 18 3 2 17 0 72 6 177

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 5 95 110
2018 Female gender 6 94 196

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 11 21 0 3 42 9 52 6 110
2018 Female gender 15 12 23 2 2 42 4 51 7 195
2017 Male gender 22 8 18 6 0 39 7 55 11 119
2017 Female gender 10 11 16 1 0 51 11 55 3 189
2014 Male gender 17 10 14 4 2 40 13 58 13 117
2014 Female gender 14 14 16 2 2 44 9 58 9 179

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 36 17 1 3 15 2 75 4 109
2018 Female gender 27 26 23 2 2 17 2 66 6 196
2017 Male gender 34 31 18 5 0 12 1 74 5 120
2017 Female gender 26 28 16 2 2 23 4 74 5 190
2014 Male gender 33 23 16 4 2 19 2 71 9 117
2014 Female gender 28 26 14 5 3 22 1 71 11 179
2011 Male gender 41 26 18 2 3 10 0 75 6 118
2011 Female gender 38 32 12 3 1 14 0 81 5 177
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 23 10 4 7 1 2 78 12 109
2018 Female gender 61 21 7 5 4 1 0 83 10 195
2017 Male gender 65 18 9 2 2 3 1 86 4 120
2017 Female gender 56 25 7 4 5 2 1 83 9 190

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 43 17 6 4 1 0 72 11 111
2018 Female gender 29 41 14 9 2 4 0 73 12 196
2017 Male gender 20 43 20 6 4 6 1 67 11 120
2017 Female gender 30 35 12 9 6 8 0 71 16 190

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 33 16 19 10 0 0 55 29 111
2018 Female gender 24 32 19 17 7 2 0 57 24 195
2017 Male gender 15 35 19 17 13 0 0 50 31 120
2017 Female gender 17 38 15 15 12 3 0 56 28 189

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 33 19 17 9 0 1 55 27 111
2018 Female gender 28 31 21 9 10 0 2 60 19 196
2017 Male gender 29 25 17 12 14 0 2 56 27 120
2017 Female gender 27 23 22 14 10 1 3 52 25 187

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 11 13 39 18 19 0 0 24 37 111
2018 Female gender 8 21 32 24 15 1 0 29 39 196
2017 Male gender 12 18 32 19 19 0 0 30 38 120
2017 Female gender 13 24 24 22 15 0 1 37 38 190

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 29 26 22 14 0 0 38 36 111
2018 Female gender 10 22 29 22 16 1 0 33 38 194
2017 Male gender 21 24 23 17 15 0 0 45 32 120
2017 Female gender 13 28 23 18 17 0 2 41 35 189

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 21 22 26 18 0 0 33 44 111
2018 Female gender 9 21 26 24 20 1 0 29 44 195
2017 Male gender 16 25 19 19 21 0 0 41 40 119
2017 Female gender 11 23 20 28 16 0 2 35 45 189

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 36 15 14 5 0 4 64 21 111
2018 Female gender 24 25 26 11 12 1 1 50 23 193
2017 Male gender 28 29 23 8 8 1 5 60 16 119
2017 Female gender 27 29 19 8 8 0 9 61 18 189

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 25 21 17 9 0 0 53 25 111
2018 Female gender 22 23 27 14 13 0 0 45 27 195
2017 Male gender 22 30 26 13 5 2 1 54 19 119
2017 Female gender 23 27 22 20 7 0 1 51 27 188

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 30 29 12 5 0 0 53 17 110
2018 Female gender 23 34 27 9 4 2 0 59 13 195
2017 Male gender 33 27 28 7 4 0 2 61 11 119
2017 Female gender 28 30 25 9 5 0 2 60 15 188

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 28 30 19 10 0 0 41 29 110
2018 Female gender 16 28 24 24 7 1 0 44 32 195
2017 Male gender 24 36 12 20 6 0 1 61 27 119
2017 Female gender 17 26 28 20 8 0 2 43 28 189

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 33 20 18 9 0 0 52 27 110
2018 Female gender 23 28 24 14 10 1 0 52 24 196
2017 Male gender 31 26 22 13 7 0 1 58 20 119
2017 Female gender 21 31 25 17 7 0 1 52 23 188

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 40 24 8 5 0 0 64 12 110
2018 Female gender 23 31 27 13 6 1 0 54 19 196
2017 Male gender 30 29 22 12 5 1 2 61 17 119
2017 Female gender 30 27 22 14 4 0 2 58 19 188

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 60 17 10 5 6 0 2 78 12 110
2018 Female gender 59 20 15 3 1 1 1 80 5 195
2017 Male gender 61 16 12 6 3 1 2 79 9 120
2017 Female gender 56 21 13 4 5 0 2 78 9 190

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 79 8 3 3 4 0 4 90 7 110
2018 Female gender 78 10 4 3 0 1 4 93 3 195

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 77 11 4 3 2 0 2 90 5 110
2018 Female gender 76 8 6 6 2 1 2 86 8 195
2017 Male gender 72 11 3 1 6 2 6 89 8 120
2017 Female gender 73 11 4 5 4 0 3 87 8 188

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 26 13 5 1 0 2 81 6 110
2018 Female gender 62 21 9 4 2 1 1 84 6 197
2017 Male gender 61 23 12 0 1 2 2 87 1 120
2017 Female gender 59 20 10 4 3 0 4 82 7 190

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 19 10 9 5 0 0 76 14 110
2018 Female gender 56 21 12 5 5 1 0 77 10 196
2017 Male gender 62 19 10 2 4 1 2 83 6 120
2017 Female gender 55 19 11 6 5 0 3 77 12 189

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 56 12 8 3 0 0 21 87 3 109
2018 Female gender 52 13 6 3 1 1 26 88 4 194
2017 Male gender 58 11 5 1 0 2 22 92 2 119
2017 Female gender 53 9 8 2 1 0 26 84 5 190

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 76 15 5 1 2 0 2 92 3 110
2018 Female gender 73 15 5 1 0 1 5 93 2 197
2017 Male gender 69 13 4 3 0 3 8 92 3 120
2017 Female gender 73 12 6 0 1 0 7 92 2 189

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 80 10 5 2 1 0 3 93 2 110
2018 Female gender 75 9 4 2 4 1 5 88 7 197
2017 Male gender 67 11 10 3 1 1 8 85 4 120
2017 Female gender 69 12 5 4 2 0 8 88 7 190

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 27 16 3 0 0 1 80 4 110
2018 Female gender 46 28 16 5 2 0 3 77 7 197
2017 Male gender 52 23 13 5 1 2 4 80 6 120
2017 Female gender 56 20 12 4 5 1 3 79 9 190

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 6 32 36 20 6 0 0 38 26 111
2018 Female gender 9 25 43 21 3 0 0 33 24 196
2017 Male gender 9 20 48 16 8 0 0 28 23 120
2017 Female gender 7 28 40 18 7 0 0 35 25 190

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 28 37 17 8 0 0 25 37 109
2018 Female gender 9 27 38 21 6 0 0 26 36 192
2017 Male gender 11 20 46 17 6 0 0 23 31 120
2017 Female gender 11 26 33 20 9 0 0 29 37 190
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 29 25 12 5 1 1 27 73 111
2018 Female gender 29 31 24 5 9 1 2 29 71 196
2017 Male gender 27 31 16 12 10 4 0 28 72 120
2017 Female gender 27 24 26 10 9 3 1 28 72 190

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 80
2018 Female gender 23 137
2017 Male gender 34 81
2017 Female gender 32 131

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 35 80
2018 Female gender 37 137
2017 Male gender 38 81
2017 Female gender 32 131

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 25 80
2018 Female gender 25 137
2017 Male gender 27 81
2017 Female gender 23 131

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 71 80
2018 Female gender 46 137
2017 Male gender 52 81
2017 Female gender 46 131

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 6 80
2018 Female gender 7 137
2017 Male gender 4 81
2017 Female gender 7 131

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 34 80
2018 Female gender 32 137

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 17 80
2018 Female gender 34 137
2017 Male gender 25 81
2017 Female gender 26 131

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 0 54 20 10 7 10 79
2018 Female gender 9 45 21 9 3 12 127
2017 Male gender 5 56 16 9 1 13 79
2017 Female gender 7 52 21 11 2 6 129

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 41 59 80
2018 Female gender 44 56 136

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 17 21 14 11 0 2 52 26 111
2018 Female gender 42 16 12 12 10 0 8 63 23 196

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 26 24 11 18 1 1 46 29 79
2018 Female gender 15 26 16 21 10 2 10 47 34 136
2017 Male gender 15 27 13 14 17 4 9 49 36 82
2017 Female gender 20 27 9 18 14 2 9 54 37 131

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 16 27 16 17 2 6 34 36 80
2018 Female gender 5 14 11 19 28 5 17 25 60 136
2017 Male gender 4 18 15 15 29 8 10 28 54 82
2017 Female gender 7 15 8 15 33 2 20 27 62 132
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