2018 Public Service Employee Survey Results by Theme for Parks Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 41 10 6 2 0 0 83 8 982
2018 PM-02 42 40 9 8 1 0 0 82 9 187
2018 PM-03 37 41 12 7 2 0 0 78 9 227
2018 PM-04 35 42 12 6 5 0 0 77 11 209
2018 PM-05 45 43 8 4 1 0 0 88 5 170
2018 PM-06 56 38 3 1 2 0 0 93 4 136
2017 PM 45 41 6 6 2 0 0 86 8 942
2017 PM-02 43 42 5 9 2 0 0 85 11 171
2017 PM-03 37 45 8 8 2 0 0 82 10 242
2017 PM-04 42 43 4 8 4 0 0 85 11 193
2017 PM-05 52 37 7 4 1 0 0 89 5 173
2017 PM-06 58 35 5 2 0 0 0 93 2 130
2017 PM-07 46 40 9 5 0 0 0 86 5 21
2014 PM 38 46 7 5 3 0 0 85 8 813
2014 PM-02 43 43 8 3 2 1 0 87 4 176
2014 PM-03 37 48 7 5 4 0 0 85 8 218
2014 PM-04 36 44 9 7 3 0 0 81 11 151
2014 PM-05 33 54 3 7 3 0 0 87 10 139
2014 PM-06 41 47 6 4 2 0 0 88 6 103
2014 PM-07 60 20 0 13 7 0 0 80 20 15
2011 PM 43 41 7 7 3 0 0 84 10 985
2011 PM-02 45 38 8 7 1 0 0 84 8 201
2011 PM-03 45 42 5 6 3 0 0 87 8 235
2011 PM-04 39 44 9 7 2 0 0 83 8 169
2011 PM-05 41 36 7 13 3 1 0 77 16 176
2011 PM-06 43 42 6 4 5 1 0 85 9 175
2011 PM-07 38 57 0 5 0 0 0 95 5 21

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 34 39 12 10 5 0 0 73 15 988
2018 PM-02 32 34 16 12 6 0 0 66 18 186
2018 PM-03 28 42 14 11 6 0 0 70 16 228
2018 PM-04 30 42 13 10 6 0 0 72 16 212
2018 PM-05 37 40 11 9 4 0 0 77 13 171
2018 PM-06 49 38 5 5 3 0 0 87 8 138
2017 PM 33 40 11 11 5 0 0 73 16 938
2017 PM-02 35 29 14 15 6 0 0 65 21 170
2017 PM-03 24 43 13 11 9 0 0 67 20 242
2017 PM-04 29 42 14 10 5 0 0 71 14 192
2017 PM-05 38 44 6 9 3 0 0 82 13 172
2017 PM-06 44 42 7 6 1 0 0 86 7 129
2017 PM-07 45 28 5 14 9 0 0 72 23 21

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 34 6 2 1 0 0 91 3 983
2018 PM-02 56 37 5 2 1 0 0 93 3 187
2018 PM-03 50 38 9 2 2 0 0 88 4 227
2018 PM-04 54 36 5 3 1 0 0 90 4 210
2018 PM-05 60 32 5 2 1 0 0 92 2 170
2018 PM-06 72 24 4 1 0 0 0 96 1 136
2017 PM 59 33 5 2 1 0 0 92 3 942
2017 PM-02 61 32 4 3 1 0 0 92 3 171
2017 PM-03 54 39 4 2 2 0 0 93 3 242
2017 PM-04 50 39 6 4 1 0 0 89 5 193
2017 PM-05 66 24 7 2 0 0 0 90 2 173
2017 PM-06 73 25 2 0 0 0 0 98 0 130
2017 PM-07 62 34 5 0 0 0 0 95 0 21
2014 PM 68 26 4 2 0 0 0 94 2 812
2014 PM-02 73 22 4 0 0 1 0 96 0 176
2014 PM-03 68 26 5 1 0 0 0 94 1 218
2014 PM-04 61 31 3 5 0 0 0 93 5 150
2014 PM-05 62 29 6 2 1 0 0 91 3 139
2014 PM-06 74 23 1 2 0 0 0 97 2 103
2014 PM-07 67 20 7 7 0 0 0 87 7 15
2011 PM 65 27 5 2 1 0 0 92 3 985
2011 PM-02 70 24 5 0 0 0 0 94 1 201
2011 PM-03 65 27 5 1 1 0 0 92 3 235
2011 PM-04 61 30 7 3 0 0 0 91 3 169
2011 PM-05 63 28 5 4 1 0 0 90 5 176
2011 PM-06 67 25 5 2 1 0 0 91 3 175
2011 PM-07 48 43 0 10 0 0 0 90 10 21

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 39 8 4 2 0 0 86 6 988
2018 PM-02 49 35 9 6 2 0 0 84 7 187
2018 PM-03 39 43 10 6 4 0 0 81 9 228
2018 PM-04 42 44 9 4 1 0 0 85 6 211
2018 PM-05 52 37 6 3 1 0 0 89 5 172
2018 PM-06 57 38 2 2 1 0 0 94 4 138
2017 PM 50 38 5 5 2 0 0 88 6 942
2017 PM-02 52 34 6 6 1 1 0 87 6 171
2017 PM-03 42 42 6 8 1 1 0 85 9 242
2017 PM-04 43 43 5 4 5 0 0 86 9 193
2017 PM-05 58 33 6 2 1 0 0 91 3 173
2017 PM-06 60 34 2 4 0 0 0 94 4 130
2017 PM-07 57 29 9 0 5 0 0 86 5 21
2014 PM 48 39 7 4 2 0 0 87 6 813
2014 PM-02 54 38 4 2 1 0 0 92 3 176
2014 PM-03 48 41 6 4 1 0 0 89 5 218
2014 PM-04 43 38 11 4 3 0 0 81 7 151
2014 PM-05 39 45 10 5 2 0 0 83 7 139
2014 PM-06 52 38 4 6 0 0 0 90 6 103
2014 PM-07 67 13 13 7 0 0 0 80 7 15
2011 PM 48 38 8 5 2 0 0 86 6 985
2011 PM-02 53 34 6 5 2 0 0 87 7 201
2011 PM-03 51 38 6 5 0 0 0 89 5 235
2011 PM-04 43 41 9 4 2 1 0 85 6 169
2011 PM-05 44 38 11 6 2 0 0 81 8 176
2011 PM-06 46 40 8 3 2 1 0 86 6 175
2011 PM-07 48 48 0 5 0 0 0 95 5 21

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 36 11 7 3 0 0 79 10 978
2018 PM-02 40 39 13 5 3 0 0 79 8 187
2018 PM-03 40 34 11 11 4 0 0 75 14 227
2018 PM-04 39 36 12 7 5 1 0 75 12 209
2018 PM-05 47 38 9 5 2 0 0 85 7 168
2018 PM-06 50 36 7 5 1 0 0 86 7 134
2017 PM 43 36 11 6 4 0 0 79 10 940
2017 PM-02 39 37 13 8 4 0 0 76 11 170
2017 PM-03 37 36 11 10 6 0 0 74 15 242
2017 PM-04 39 37 13 7 4 0 0 77 10 192
2017 PM-05 50 35 10 3 2 0 0 85 5 173
2017 PM-06 56 31 8 2 2 0 0 87 5 130
2017 PM-07 54 23 18 0 5 0 0 77 5 21
2014 PM 37 37 14 9 3 0 0 74 12 813
2014 PM-02 38 32 19 8 3 0 0 71 11 176
2014 PM-03 39 36 12 8 4 0 0 75 12 218
2014 PM-04 32 41 13 9 5 0 0 73 14 151
2014 PM-05 34 42 13 7 4 1 0 76 11 139
2014 PM-06 41 37 14 9 0 0 0 78 9 103
2014 PM-07 60 13 0 20 0 7 0 79 21 15
2011 PM 39 35 15 8 4 0 0 74 11 983
2011 PM-02 34 37 18 6 6 1 0 71 12 200
2011 PM-03 35 42 12 8 3 0 0 77 11 235
2011 PM-04 38 36 15 6 5 0 0 74 11 169
2011 PM-05 47 27 14 9 3 1 0 75 11 175
2011 PM-06 43 30 15 9 3 0 0 73 11 175
2011 PM-07 52 19 19 10 0 0 0 71 10 21

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 40 12 9 3 0 0 76 12 980
2018 PM-02 31 44 11 9 4 0 0 76 13 185
2018 PM-03 33 40 13 9 4 0 0 74 13 228
2018 PM-04 31 41 14 10 4 0 0 72 14 208
2018 PM-05 44 36 11 7 2 0 0 81 9 170
2018 PM-06 43 43 7 5 1 0 0 87 7 136
2017 PM 36 42 10 8 4 0 0 78 12 941
2017 PM-02 33 39 13 10 5 0 0 72 15 171
2017 PM-03 29 42 12 11 6 0 0 71 17 242
2017 PM-04 33 47 8 9 3 0 0 80 12 193
2017 PM-05 46 39 10 4 1 0 0 85 5 173
2017 PM-06 48 38 5 7 2 0 0 86 8 130
2017 PM-07 47 29 15 5 5 0 0 76 10 20
2014 PM 30 42 13 10 4 0 0 72 14 813
2014 PM-02 31 37 18 12 3 0 0 68 14 176
2014 PM-03 30 42 13 10 4 0 0 73 14 218
2014 PM-04 27 42 15 10 5 0 0 69 15 151
2014 PM-05 26 50 13 7 4 0 0 76 11 139
2014 PM-06 38 42 7 10 4 0 0 80 14 103
2014 PM-07 47 27 0 20 7 0 0 73 27 15
2011 PM 31 39 13 12 5 0 0 70 17 984
2011 PM-02 24 39 18 12 5 0 0 64 18 201
2011 PM-03 28 45 10 14 3 0 0 73 17 235
2011 PM-04 31 37 16 11 4 1 0 68 15 169
2011 PM-05 38 34 13 9 6 0 0 72 15 175
2011 PM-06 34 37 11 14 5 0 0 70 19 175
2011 PM-07 43 33 5 14 5 0 0 76 19 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 45 27 14 8 4 2 0 74 12 984
2018 PM-02 38 28 16 9 6 3 0 68 15 188
2018 PM-03 41 25 18 11 4 2 0 67 15 227
2018 PM-04 44 28 15 7 4 2 0 74 11 210
2018 PM-05 55 27 8 6 3 1 0 83 9 170
2018 PM-06 55 31 7 4 1 1 0 87 6 136
2017 PM 47 27 13 7 3 2 0 75 11 941
2017 PM-02 37 34 14 10 5 1 1 71 15 171
2017 PM-03 41 27 15 9 4 3 1 70 14 242
2017 PM-04 47 22 19 5 4 3 0 71 10 193
2017 PM-05 56 24 9 7 1 2 1 82 8 172
2017 PM-06 57 28 8 4 2 1 0 86 5 130
2017 PM-07 54 14 9 18 5 0 0 68 23 21
2014 PM 44 27 16 8 3 3 0 73 11 813
2014 PM-02 35 30 18 7 2 7 1 71 10 176
2014 PM-03 44 29 14 10 2 1 0 74 12 218
2014 PM-04 43 25 19 9 3 1 0 68 12 151
2014 PM-05 47 29 13 5 4 2 0 78 9 139
2014 PM-06 52 22 12 7 5 2 0 76 12 103
2014 PM-07 67 13 13 0 0 7 0 86 0 15
2011 PM 46 22 14 9 4 4 0 71 14 984
2011 PM-02 40 26 10 9 8 6 0 71 18 201
2011 PM-03 44 24 15 10 3 4 0 71 13 235
2011 PM-04 43 20 20 9 4 4 0 65 14 169
2011 PM-05 55 19 12 10 2 2 0 75 12 175
2011 PM-06 47 21 13 9 5 5 1 72 14 175
2011 PM-07 57 14 19 10 0 0 0 71 10 21
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 44 33 11 7 3 1 0 78 11 983
2018 PM-02 39 33 15 10 3 0 1 72 13 186
2018 PM-03 44 33 9 8 4 1 0 78 12 228
2018 PM-04 45 32 9 8 5 1 0 78 14 209
2018 PM-05 42 34 14 7 2 0 1 76 9 170
2018 PM-06 57 32 7 3 1 0 0 89 4 138
2017 PM 46 33 10 6 4 1 0 80 10 942
2017 PM-02 43 33 11 8 6 1 0 76 13 171
2017 PM-03 45 33 11 4 6 1 0 79 10 243
2017 PM-04 40 35 12 9 2 1 0 76 12 193
2017 PM-05 49 33 7 4 4 1 1 84 9 173
2017 PM-06 59 30 5 2 2 1 0 90 5 129
2017 PM-07 32 34 23 5 0 0 6 70 5 21
2014 PM 45 31 11 8 4 1 0 77 12 813
2014 PM-02 47 26 16 8 3 0 0 73 12 176
2014 PM-03 44 30 11 8 5 2 0 76 13 218
2014 PM-04 45 32 8 10 4 1 0 78 14 151
2014 PM-05 44 36 10 4 4 1 0 81 9 139
2014 PM-06 49 31 8 9 3 0 0 80 12 103
2014 PM-07 53 33 0 7 0 7 0 93 7 15
2011 PM 39 34 11 9 5 1 0 75 15 985
2011 PM-02 36 33 13 11 6 0 0 70 18 201
2011 PM-03 39 37 9 9 6 1 0 76 15 235
2011 PM-04 36 37 11 9 5 2 0 75 15 169
2011 PM-05 44 31 11 11 3 1 0 75 14 176
2011 PM-06 40 34 11 7 6 2 0 75 13 175
2011 PM-07 57 38 0 5 0 0 0 95 5 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 36 9 10 4 0 0 76 14 981
2018 PM-02 35 36 12 13 3 0 0 71 17 186
2018 PM-03 38 41 10 6 5 0 0 79 12 227
2018 PM-04 41 33 8 13 5 0 0 74 18 208
2018 PM-05 41 37 8 12 3 0 0 78 15 171
2018 PM-06 50 33 6 7 3 1 0 84 10 137
2017 PM 42 35 8 9 5 0 0 77 14 941
2017 PM-02 37 36 8 11 7 0 0 73 19 171
2017 PM-03 45 28 11 8 8 0 0 73 17 243
2017 PM-04 34 42 9 10 5 0 0 76 16 193
2017 PM-05 42 38 9 8 3 1 0 80 11 173
2017 PM-06 56 33 5 5 2 0 0 88 7 128
2017 PM-07 49 37 5 5 5 0 0 86 9 21
2014 PM 40 35 11 9 5 0 0 75 14 812
2014 PM-02 44 30 16 9 2 0 0 73 11 176
2014 PM-03 42 30 9 11 7 0 0 72 19 217
2014 PM-04 38 38 9 11 5 0 0 75 16 151
2014 PM-05 34 48 10 4 4 0 0 83 7 139
2014 PM-06 42 38 12 7 1 0 0 80 8 103
2014 PM-07 53 33 7 7 0 0 0 87 7 15
2011 PM 36 34 10 13 7 0 0 70 20 984
2011 PM-02 37 32 9 13 8 0 0 69 21 201
2011 PM-03 31 37 11 13 8 0 0 68 21 234
2011 PM-04 34 37 9 10 9 1 0 71 19 169
2011 PM-05 42 29 12 12 5 0 0 71 17 176
2011 PM-06 36 35 9 15 5 0 0 71 20 175
2011 PM-07 48 33 10 5 5 0 0 81 10 21

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 32 11 9 5 0 0 74 14 984
2018 PM-02 41 31 12 9 6 0 1 72 16 187
2018 PM-03 45 27 10 11 6 0 0 73 17 227
2018 PM-04 40 33 12 8 8 0 0 73 15 209
2018 PM-05 40 36 9 11 3 1 1 76 14 171
2018 PM-06 49 30 11 6 4 0 0 80 9 138
2017 PM 48 31 10 7 4 0 0 78 12 943
2017 PM-02 39 36 7 13 6 0 0 75 18 171
2017 PM-03 50 25 11 6 6 1 0 76 12 243
2017 PM-04 46 31 11 9 3 0 0 76 12 193
2017 PM-05 47 34 9 6 4 0 0 81 10 173
2017 PM-06 58 28 8 3 3 1 0 86 6 130
2017 PM-07 49 28 18 5 0 0 0 77 5 21
2014 PM 44 32 10 8 5 0 0 76 13 813
2014 PM-02 44 32 12 7 5 0 0 76 12 176
2014 PM-03 46 31 9 9 5 0 0 77 14 218
2014 PM-04 39 32 11 11 8 0 0 71 19 151
2014 PM-05 45 30 10 9 4 1 1 76 14 139
2014 PM-06 49 35 9 3 4 0 1 84 7 103
2014 PM-07 53 40 0 7 0 0 0 93 7 15

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 36 16 10 5 4 0 69 15 987
2018 PM-02 31 30 18 10 9 3 0 63 19 186
2018 PM-03 25 36 15 13 8 3 0 62 22 227
2018 PM-04 30 34 15 11 2 8 0 69 15 212
2018 PM-05 34 40 15 8 1 3 0 75 10 172
2018 PM-06 38 42 10 7 1 1 0 81 9 138
2017 PM 33 35 13 10 5 4 0 71 16 940
2017 PM-02 33 30 12 16 5 4 0 66 22 171
2017 PM-03 31 30 17 12 6 4 0 64 18 241
2017 PM-04 27 39 19 7 4 4 0 69 12 192
2017 PM-05 37 38 9 9 2 6 0 79 11 173
2017 PM-06 38 42 8 7 5 1 0 80 12 130
2017 PM-07 40 32 14 9 5 0 0 73 14 21
2014 PM 30 36 12 11 5 5 0 70 17 811
2014 PM-02 31 37 14 8 4 6 0 72 13 176
2014 PM-03 32 34 10 11 6 7 0 71 19 218
2014 PM-04 27 35 13 13 6 5 0 66 20 151
2014 PM-05 24 41 15 12 4 4 0 68 16 138
2014 PM-06 32 37 12 13 5 2 0 70 18 103
2014 PM-07 47 33 7 7 0 7 0 86 7 15
2011 PM 23 34 17 13 8 5 0 60 22 985
2011 PM-02 19 37 15 14 8 5 0 60 24 201
2011 PM-03 24 30 16 15 8 7 0 58 24 235
2011 PM-04 19 37 22 12 6 4 0 58 19 169
2011 PM-05 24 35 17 11 7 5 0 62 20 176
2011 PM-06 25 33 16 12 11 2 0 60 24 175
2011 PM-07 33 43 10 14 0 0 0 76 14 21

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 37 18 13 7 1 0 62 20 985
2018 PM-02 25 35 15 17 8 1 0 60 25 187
2018 PM-03 19 37 20 14 9 2 0 56 24 227
2018 PM-04 21 41 18 12 7 1 0 63 19 211
2018 PM-05 32 39 14 12 3 1 0 71 15 171
2018 PM-06 30 35 19 12 4 0 0 65 16 138
2017 PM 27 36 14 15 7 1 0 63 23 941
2017 PM-02 28 32 16 13 10 1 0 60 23 171
2017 PM-03 25 32 15 18 10 1 0 57 28 243
2017 PM-04 23 39 15 15 7 1 0 62 23 192
2017 PM-05 30 40 12 15 1 2 0 72 17 172
2017 PM-06 31 39 9 17 5 0 0 70 21 130
2017 PM-07 29 28 25 9 9 0 0 57 18 21
2014 PM 24 35 16 15 9 1 0 60 24 812
2014 PM-02 25 30 19 16 8 2 0 56 24 176
2014 PM-03 26 34 12 16 10 2 0 62 26 218
2014 PM-04 19 40 19 14 9 1 0 59 23 151
2014 PM-05 20 38 19 16 7 0 0 58 24 139
2014 PM-06 28 40 13 10 10 0 0 68 19 103
2014 PM-07 40 20 13 20 7 0 0 60 27 15
2011 PM 19 33 18 18 10 1 0 53 29 985
2011 PM-02 14 34 21 18 12 1 0 48 31 201
2011 PM-03 22 33 17 18 8 2 0 56 26 235
2011 PM-04 20 31 20 21 8 1 0 51 29 169
2011 PM-05 20 34 17 17 11 1 0 54 29 176
2011 PM-06 22 31 17 17 13 0 0 53 30 175
2011 PM-07 29 43 14 10 5 0 0 71 14 21

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 34 21 20 9 2 0 49 29 985
2018 PM-02 17 32 19 19 10 2 0 50 30 186
2018 PM-03 12 26 24 22 12 3 0 40 35 227
2018 PM-04 13 37 20 18 9 3 0 52 28 211
2018 PM-05 16 38 20 20 5 1 0 55 25 172
2018 PM-06 14 42 18 18 9 0 0 55 27 137
2017 PM 15 35 20 18 10 2 0 52 28 941
2017 PM-02 16 33 19 17 11 4 0 51 29 171
2017 PM-03 15 31 21 20 11 1 0 47 32 242
2017 PM-04 12 35 20 21 11 0 0 48 32 193
2017 PM-05 18 40 16 16 6 4 1 61 23 173
2017 PM-06 16 41 20 15 7 2 0 57 23 129
2017 PM-07 9 25 48 5 14 0 0 34 18 21
2014 PM 13 34 17 22 11 2 0 48 34 812
2014 PM-02 16 28 21 21 11 4 0 46 32 176
2014 PM-03 14 31 15 25 12 2 0 47 38 218
2014 PM-04 14 32 19 22 11 3 0 48 33 151
2014 PM-05 10 39 17 21 13 1 0 49 34 139
2014 PM-06 12 39 16 22 9 2 0 51 32 103
2014 PM-07 13 47 20 20 0 0 0 60 20 15
2011 PM 7 34 18 26 13 2 0 42 40 983
2011 PM-02 6 31 19 25 17 2 0 38 43 201
2011 PM-03 7 35 20 25 10 3 0 44 36 235
2011 PM-04 8 34 20 28 8 2 0 42 37 167
2011 PM-05 7 34 18 26 14 2 0 42 40 176
2011 PM-06 7 35 13 30 15 1 0 42 45 175
2011 PM-07 5 43 10 24 14 5 0 50 40 21

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 34 19 23 12 1 0 46 35 985
2018 PM-02 13 30 20 22 15 1 0 43 37 186
2018 PM-03 11 30 17 25 16 2 0 41 42 227
2018 PM-04 11 30 20 25 13 1 0 41 39 210
2018 PM-05 13 41 16 22 8 0 0 54 30 172
2018 PM-06 13 41 21 19 7 0 0 54 25 138
2017 PM 15 37 15 20 11 2 0 53 31 942
2017 PM-02 18 34 17 16 11 3 0 54 29 171
2017 PM-03 14 35 14 21 16 0 0 49 37 243
2017 PM-04 11 37 14 22 13 2 0 49 36 193
2017 PM-05 19 37 16 21 5 4 0 58 26 172
2017 PM-06 13 47 13 18 7 2 0 61 26 130
2017 PM-07 9 36 28 14 14 0 0 45 28 21
2014 PM 14 33 15 24 12 1 0 48 36 812
2014 PM-02 17 34 13 23 9 3 0 52 34 176
2014 PM-03 15 30 15 25 14 1 0 45 39 218
2014 PM-04 10 30 16 29 13 2 0 41 43 151
2014 PM-05 11 34 21 22 10 1 0 46 33 139
2014 PM-06 19 42 14 15 12 0 0 60 26 103
2014 PM-07 13 40 13 27 7 0 0 53 33 15
2011 PM 9 36 15 24 15 1 0 46 39 982
2011 PM-02 11 33 13 29 16 1 0 43 44 200
2011 PM-03 7 36 18 23 14 2 0 44 38 235
2011 PM-04 9 40 16 20 15 0 0 49 35 167
2011 PM-05 10 36 11 23 18 1 0 47 41 176
2011 PM-06 9 37 15 23 15 1 0 47 38 175
2011 PM-07 14 48 19 10 10 0 0 62 19 21
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 36 16 14 6 0 0 64 20 987
2018 PM-02 28 35 15 15 7 0 0 63 22 188
2018 PM-03 29 32 17 14 8 0 0 61 22 228
2018 PM-04 26 38 15 16 5 0 0 64 20 211
2018 PM-05 28 38 18 11 5 0 0 66 16 170
2018 PM-06 40 34 10 11 4 0 1 74 15 137
2017 PM 30 41 11 12 6 0 0 71 18 941
2017 PM-02 33 34 12 12 8 1 0 68 20 171
2017 PM-03 25 40 12 14 9 0 0 66 22 241
2017 PM-04 27 44 9 13 7 0 0 71 20 193
2017 PM-05 28 47 9 11 3 1 0 76 15 173
2017 PM-06 34 46 8 11 1 0 0 80 11 130
2017 PM-07 48 11 28 9 5 0 0 58 14 21
2014 PM 24 41 12 16 6 0 0 65 22 813
2014 PM-02 29 37 15 14 4 0 1 66 18 176
2014 PM-03 26 39 11 16 8 0 0 65 24 218
2014 PM-04 22 42 15 13 9 0 0 64 22 151
2014 PM-05 16 50 12 19 4 0 0 66 22 139
2014 PM-06 24 43 10 16 7 0 0 67 23 103
2014 PM-07 20 53 0 20 7 0 0 73 27 15
2011 PM 22 41 14 16 8 0 0 63 23 984
2011 PM-02 21 43 12 14 9 0 0 65 23 201
2011 PM-03 23 43 14 16 5 0 0 66 21 235
2011 PM-04 24 41 9 17 8 1 0 65 26 169
2011 PM-05 24 37 18 15 6 0 0 61 21 175
2011 PM-06 15 39 16 17 12 0 0 55 29 175
2011 PM-07 29 29 24 19 0 0 0 57 19 21

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 43 14 14 6 0 0 66 20 987
2018 PM-02 24 42 15 11 9 0 0 66 19 186
2018 PM-03 16 43 17 18 6 0 0 59 25 228
2018 PM-04 19 45 15 15 6 0 0 64 21 211
2018 PM-05 26 43 16 13 3 0 0 69 16 172
2018 PM-06 36 41 9 12 2 0 0 77 14 137
2017 PM 25 45 10 15 6 0 0 69 21 942
2017 PM-02 23 40 15 16 6 0 0 63 22 171
2017 PM-03 21 42 8 20 10 0 0 63 30 242
2017 PM-04 20 49 11 12 8 0 0 70 20 193
2017 PM-05 33 45 5 12 4 0 0 79 16 173
2017 PM-06 28 50 10 10 2 0 0 78 12 130
2017 PM-07 23 40 18 18 0 0 0 63 18 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 23 20 24 15 8 2 34 43 985
2018 PM-02 10 24 19 26 17 4 1 35 44 186
2018 PM-03 7 16 21 20 20 13 3 28 47 228
2018 PM-04 7 18 23 28 13 9 2 28 46 211
2018 PM-05 8 26 20 25 10 9 2 38 39 170
2018 PM-06 9 34 15 23 9 8 1 47 36 137
2017 PM 10 22 18 25 13 10 1 36 44 943
2017 PM-02 11 16 16 33 16 8 0 29 54 171
2017 PM-03 10 19 16 27 16 12 1 33 48 243
2017 PM-04 7 19 18 22 17 14 3 32 47 193
2017 PM-05 12 24 21 21 9 13 2 42 34 173
2017 PM-06 8 39 18 23 8 3 1 49 33 130
2017 PM-07 9 34 20 23 9 5 0 45 34 21
2014 PM 9 23 20 25 14 7 2 35 43 813
2014 PM-02 11 23 18 23 17 7 1 37 43 176
2014 PM-03 11 17 18 27 15 9 2 32 48 218
2014 PM-04 5 20 21 26 17 10 1 28 48 151
2014 PM-05 6 24 25 25 12 4 3 32 40 139
2014 PM-06 13 35 18 21 9 4 0 50 31 103
2014 PM-07 13 53 7 7 0 20 0 83 8 15

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 37 12 11 6 0 0 70 18 985
2018 PM-02 31 35 11 13 9 1 0 67 23 187
2018 PM-03 36 32 12 11 7 0 0 69 19 228
2018 PM-04 33 36 13 11 6 0 0 69 18 209
2018 PM-05 28 46 8 14 4 0 0 74 18 171
2018 PM-06 41 36 16 3 4 0 0 77 7 138
2017 PM 35 36 11 11 6 0 0 72 17 942
2017 PM-02 29 36 13 13 10 0 0 65 22 171
2017 PM-03 35 33 11 12 8 1 0 69 20 243
2017 PM-04 28 44 11 12 4 0 0 72 16 193
2017 PM-05 39 35 10 11 4 0 0 74 16 173
2017 PM-06 47 32 10 8 2 0 0 79 11 129
2017 PM-07 43 25 23 9 0 0 0 68 9 21
2014 PM 35 37 10 12 6 0 0 72 18 812
2014 PM-02 43 31 13 10 3 0 0 74 13 175
2014 PM-03 35 35 10 11 9 0 0 71 20 218
2014 PM-04 28 44 11 11 6 0 0 72 17 151
2014 PM-05 33 36 12 13 6 1 0 70 19 139
2014 PM-06 35 39 7 17 2 0 0 74 19 103
2014 PM-07 47 40 7 7 0 0 0 87 7 15
2011 PM 31 38 12 12 6 0 0 69 19 985
2011 PM-02 30 36 13 14 7 0 0 66 21 201
2011 PM-03 36 36 9 12 7 0 0 72 19 235
2011 PM-04 28 39 12 13 6 1 0 68 19 169
2011 PM-05 33 38 14 11 4 0 0 71 15 176
2011 PM-06 27 39 14 13 6 1 0 67 20 175
2011 PM-07 29 52 10 10 0 0 0 81 10 21

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 39 16 13 6 1 4 64 19 560
2018 PM-02 24 34 15 18 7 0 2 59 26 119
2018 PM-03 18 46 11 11 10 0 3 66 22 97
2018 PM-04 20 36 20 11 5 0 9 61 17 76
2018 PM-05 19 42 15 11 4 3 5 67 17 118
2018 PM-06 28 39 16 11 2 2 3 70 14 116
2017 PM 24 40 14 11 5 2 3 68 18 510
2017 PM-02 17 47 11 14 9 1 0 65 24 98
2017 PM-03 27 34 14 10 6 1 7 67 18 94
2017 PM-04 20 42 20 12 3 1 1 64 15 65
2017 PM-05 23 39 16 8 6 4 5 67 15 121
2017 PM-06 30 38 10 13 2 3 4 73 16 106
2017 PM-07 34 40 11 11 5 0 0 73 16 18
2014 PM 24 40 13 13 5 2 3 67 19 457
2014 PM-02 23 43 15 13 3 2 2 69 16 101
2014 PM-03 24 44 10 10 7 3 2 71 18 87
2014 PM-04 26 33 14 16 6 3 2 62 23 64
2014 PM-05 18 41 16 13 4 1 6 64 19 93
2014 PM-06 27 37 14 13 4 0 3 67 18 91
2014 PM-07 43 43 0 7 0 0 7 92 8 14

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 46 13 17 6 0 1 63 23 989
2018 PM-02 20 44 12 18 6 0 1 64 24 188
2018 PM-03 12 43 18 18 8 0 0 56 26 228
2018 PM-04 14 47 14 19 6 0 0 61 25 212
2018 PM-05 16 53 11 18 2 0 0 69 20 172
2018 PM-06 26 47 10 11 4 0 1 74 16 136
2017 PM 18 41 13 20 7 0 0 60 27 943
2017 PM-02 18 42 11 21 7 0 0 60 29 171
2017 PM-03 14 35 14 26 10 0 0 50 36 243
2017 PM-04 16 43 13 21 6 1 0 60 27 193
2017 PM-05 23 42 12 18 5 0 0 65 23 173
2017 PM-06 23 48 12 11 5 0 1 71 17 130
2017 PM-07 14 38 29 9 9 0 0 52 18 21
2014 PM 15 38 14 25 8 0 0 53 33 813
2014 PM-02 14 38 11 30 7 0 0 52 37 176
2014 PM-03 10 42 12 27 9 0 0 52 36 218
2014 PM-04 13 35 19 25 8 0 1 48 33 151
2014 PM-05 20 40 15 19 6 0 0 60 25 139
2014 PM-06 22 37 16 15 8 1 0 60 24 103
2014 PM-07 27 33 13 20 7 0 0 60 27 15
2011 PM 21 44 13 16 5 0 0 65 21 983
2011 PM-02 18 41 11 24 7 0 0 59 31 200
2011 PM-03 15 45 13 21 6 0 0 60 26 234
2011 PM-04 24 44 12 17 3 0 0 69 20 169
2011 PM-05 26 45 13 10 5 0 1 71 15 176
2011 PM-06 28 41 17 8 6 0 0 69 14 175
2011 PM-07 29 38 24 5 5 0 0 67 10 21

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 53 36 5 4 1 0 0 90 5 985
2018 PM-02 54 33 8 4 2 0 0 87 5 186
2018 PM-03 46 39 7 6 1 0 0 86 7 228
2018 PM-04 48 41 5 5 1 0 0 90 6 211
2018 PM-05 56 37 5 1 1 0 0 93 2 171
2018 PM-06 69 28 1 1 1 0 0 97 1 137
2017 PM 54 35 5 5 1 0 0 89 6 941
2017 PM-02 46 41 5 7 2 0 0 86 8 170
2017 PM-03 49 36 7 6 2 0 0 85 8 242
2017 PM-04 53 35 5 5 2 0 0 88 7 193
2017 PM-05 62 30 3 5 0 1 0 92 5 173
2017 PM-06 69 30 1 0 0 0 0 99 0 130
2017 PM-07 57 34 5 0 5 0 0 91 5 21
2014 PM 53 37 5 4 1 0 0 90 5 813
2014 PM-02 58 31 4 5 1 0 0 89 6 176
2014 PM-03 50 41 6 1 1 0 0 92 2 218
2014 PM-04 45 42 5 7 2 0 0 87 9 151
2014 PM-05 55 36 4 4 1 0 0 91 6 139
2014 PM-06 61 33 2 3 1 0 0 94 4 103
2014 PM-07 60 20 13 7 0 0 0 80 7 15
2011 PM 52 35 6 5 1 0 0 88 6 984
2011 PM-02 55 36 3 4 2 0 0 91 6 201
2011 PM-03 49 35 9 6 0 0 0 85 6 235
2011 PM-04 45 41 7 6 1 0 0 86 7 169
2011 PM-05 53 34 7 5 1 0 0 87 6 175
2011 PM-06 59 29 6 5 1 0 0 88 6 175
2011 PM-07 71 19 0 5 5 0 0 90 10 21

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 54 37 4 4 1 0 0 91 5 986
2018 PM-02 54 34 3 6 3 0 0 88 9 188
2018 PM-03 46 40 7 6 0 0 0 87 6 226
2018 PM-04 51 42 1 4 1 0 0 93 5 212
2018 PM-05 60 33 4 1 2 0 0 93 3 170
2018 PM-06 66 31 1 1 1 0 0 97 1 137
2017 PM 56 35 4 4 1 0 0 91 5 941
2017 PM-02 50 37 8 4 1 0 0 88 4 170
2017 PM-03 48 41 2 8 1 0 0 89 9 242
2017 PM-04 58 34 3 4 1 0 0 92 5 193
2017 PM-05 61 33 3 2 0 0 0 94 2 173
2017 PM-06 71 27 2 1 0 0 0 98 1 130
2017 PM-07 61 34 0 5 0 0 0 95 5 21
2014 PM 54 35 3 6 1 0 0 89 7 812
2014 PM-02 56 32 3 6 2 0 0 89 8 176
2014 PM-03 56 34 5 5 0 0 0 90 5 218
2014 PM-04 45 41 5 8 1 0 0 86 9 150
2014 PM-05 52 40 1 7 0 0 0 91 7 139
2014 PM-06 60 31 3 6 0 0 0 91 6 103
2014 PM-07 53 33 0 13 0 0 0 87 13 15
2011 PM 53 38 4 3 1 0 0 92 5 983
2011 PM-02 51 41 3 4 3 0 1 91 6 200
2011 PM-03 52 40 4 3 1 0 0 92 4 234
2011 PM-04 47 44 5 2 2 0 0 92 4 169
2011 PM-05 55 35 4 5 1 0 0 90 6 176
2011 PM-06 61 31 3 4 1 0 0 92 5 175
2011 PM-07 67 33 0 0 0 0 0 100 0 21

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 34 19 18 10 2 0 53 28 985
2018 PM-02 17 30 18 19 14 2 0 48 34 186
2018 PM-03 14 35 18 19 13 2 0 50 32 227
2018 PM-04 17 29 23 18 9 4 0 48 28 211
2018 PM-05 21 38 19 18 4 1 0 59 22 170
2018 PM-06 21 42 14 17 7 0 0 63 23 138
2017 PM 17 37 18 19 7 1 0 55 27 943
2017 PM-02 19 32 17 23 7 1 0 52 31 171
2017 PM-03 14 34 18 22 10 1 0 49 33 243
2017 PM-04 16 36 18 20 7 1 0 53 28 193
2017 PM-05 18 48 11 16 3 2 0 68 20 173
2017 PM-06 18 39 24 12 5 2 0 58 18 130
2017 PM-07 25 18 29 18 9 0 0 43 27 21
2014 PM 18 34 16 20 9 2 0 53 30 813
2014 PM-02 17 33 20 17 8 4 0 52 27 176
2014 PM-03 19 31 12 25 11 2 0 51 36 218
2014 PM-04 15 32 19 24 9 2 0 48 33 151
2014 PM-05 16 43 15 14 11 1 0 59 26 139
2014 PM-06 21 36 18 19 6 0 0 57 25 103
2014 PM-07 47 40 0 13 0 0 0 87 13 15
2011 PM 15 36 19 18 10 1 0 52 29 983
2011 PM-02 12 33 15 24 15 2 1 45 39 200
2011 PM-03 12 41 21 20 6 0 0 53 26 234
2011 PM-04 16 34 17 20 11 2 0 51 31 169
2011 PM-05 23 33 19 13 12 0 0 56 25 176
2011 PM-06 15 38 22 13 10 1 1 54 24 175
2011 PM-07 14 48 19 14 5 0 0 62 19 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 34 16 18 12 1 1 54 30 984
2018 PM-02 17 34 13 20 15 0 1 51 35 187
2018 PM-03 15 35 15 18 16 1 0 50 35 228
2018 PM-04 18 31 20 17 12 2 1 50 30 209
2018 PM-05 21 37 13 18 8 2 0 60 27 169
2018 PM-06 28 31 17 15 7 1 2 60 22 138
2017 PM 23 35 14 16 11 1 1 59 27 942
2017 PM-02 23 34 14 14 13 1 1 58 28 171
2017 PM-03 16 35 16 16 16 1 0 52 32 243
2017 PM-04 17 31 18 21 9 1 1 50 31 192
2017 PM-05 28 41 8 15 7 1 1 70 22 173
2017 PM-06 32 33 12 13 8 0 2 66 22 130
2017 PM-07 25 38 14 14 9 0 0 63 23 21
2014 PM 24 33 13 16 11 2 1 58 28 812
2014 PM-02 24 24 14 23 11 3 1 50 35 176
2014 PM-03 20 34 13 17 12 2 0 56 30 218
2014 PM-04 19 36 17 17 11 1 1 56 28 151
2014 PM-05 23 40 13 10 12 1 1 64 22 138
2014 PM-06 30 35 10 12 10 3 1 68 22 103
2014 PM-07 60 20 13 0 7 0 0 80 7 15
2011 PM 17 32 15 19 15 1 1 50 35 983
2011 PM-02 9 31 13 23 23 1 2 40 46 200
2011 PM-03 18 28 17 22 12 3 1 47 36 234
2011 PM-04 17 33 13 19 17 1 1 50 37 169
2011 PM-05 20 37 15 14 13 1 0 57 27 176
2011 PM-06 21 33 12 18 13 1 3 56 32 175
2011 PM-07 29 29 29 10 0 0 5 60 10 21

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 40 10 10 4 0 0 77 13 985
2018 PM-02 30 41 11 13 4 0 0 71 18 186
2018 PM-03 34 39 10 11 6 0 0 73 17 227
2018 PM-04 31 43 12 11 3 0 0 74 14 211
2018 PM-05 41 46 6 5 2 0 0 87 7 172
2018 PM-06 54 32 6 5 3 0 0 86 8 136
2017 PM 39 41 8 10 3 0 0 80 12 941
2017 PM-02 31 41 8 15 5 0 0 73 19 171
2017 PM-03 31 42 10 12 5 0 0 73 17 241
2017 PM-04 33 46 9 10 1 0 0 79 12 193
2017 PM-05 48 39 6 6 1 0 0 87 6 173
2017 PM-06 55 38 3 4 1 0 0 92 5 130
2017 PM-07 63 32 0 5 0 0 0 95 5 21
2014 PM 25 49 9 10 6 0 0 74 17 812
2014 PM-02 21 51 11 10 8 0 0 71 18 176
2014 PM-03 23 46 10 14 7 0 0 69 21 217
2014 PM-04 20 52 11 10 7 0 0 73 17 151
2014 PM-05 28 54 7 8 3 1 0 82 11 139
2014 PM-06 39 43 8 7 4 0 0 81 11 103
2014 PM-07 47 33 0 13 7 0 0 80 20 15
2011 PM 32 44 9 10 5 0 0 76 15 985
2011 PM-02 21 52 11 12 4 0 0 73 16 201
2011 PM-03 31 46 10 10 3 0 0 77 13 235
2011 PM-04 32 46 7 11 5 0 0 78 15 169
2011 PM-05 41 37 7 9 6 0 0 78 15 176
2011 PM-06 38 36 8 11 6 0 0 74 18 175
2011 PM-07 38 38 10 14 0 0 0 76 14 21

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 37 11 9 4 0 0 76 13 982
2018 PM-02 36 35 14 11 3 1 0 71 15 187
2018 PM-03 38 35 11 12 4 0 0 73 16 226
2018 PM-04 33 40 13 7 6 0 0 73 13 209
2018 PM-05 41 41 9 6 2 0 0 83 8 169
2018 PM-06 47 35 7 9 2 0 1 82 11 138
2017 PM 43 36 10 8 3 0 0 78 12 939
2017 PM-02 37 37 12 10 3 0 0 74 13 169
2017 PM-03 37 36 11 11 4 0 0 73 16 242
2017 PM-04 39 36 10 10 5 0 0 76 14 193
2017 PM-05 50 35 9 5 1 0 0 85 6 173
2017 PM-06 54 32 9 5 1 0 0 86 5 130
2017 PM-07 55 31 5 0 10 0 0 86 10 20
2014 PM 37 38 10 9 6 0 0 74 15 813
2014 PM-02 37 37 11 11 4 0 0 74 15 176
2014 PM-03 39 34 11 10 7 0 0 73 16 218
2014 PM-04 31 43 10 8 8 0 0 74 16 151
2014 PM-05 33 43 12 9 3 0 0 76 12 139
2014 PM-06 43 36 8 8 6 0 0 79 14 103
2014 PM-07 40 27 0 20 13 0 0 67 33 15

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 38 15 12 4 0 0 70 16 987
2018 PM-02 37 36 10 14 3 0 0 73 17 187
2018 PM-03 26 43 15 10 5 1 0 70 15 228
2018 PM-04 25 38 18 13 5 1 0 63 18 212
2018 PM-05 33 34 16 14 3 0 0 67 17 170
2018 PM-06 42 36 12 7 4 0 0 78 10 138
2017 PM 37 39 11 10 4 0 0 76 14 941
2017 PM-02 34 39 13 10 4 0 0 73 14 171
2017 PM-03 30 42 11 11 5 0 0 72 16 241
2017 PM-04 34 39 10 11 6 0 0 72 17 193
2017 PM-05 40 39 11 9 1 0 0 79 10 173
2017 PM-06 49 34 7 8 2 0 0 84 9 130
2017 PM-07 37 43 6 14 0 0 0 80 14 21
2014 PM 34 39 14 9 5 0 0 72 14 812
2014 PM-02 36 39 18 3 4 0 0 75 7 175
2014 PM-03 34 38 14 7 7 0 0 72 14 218
2014 PM-04 32 37 14 11 6 0 0 69 17 151
2014 PM-05 29 42 14 14 1 0 0 71 14 139
2014 PM-06 36 39 10 12 4 0 0 75 16 103
2014 PM-07 53 13 13 20 0 0 0 67 20 15
2011 PM 35 41 11 10 3 0 0 76 14 982
2011 PM-02 32 41 12 11 3 0 0 74 15 201
2011 PM-03 32 44 9 11 4 1 0 77 15 234
2011 PM-04 37 38 12 8 3 0 1 76 11 169
2011 PM-05 40 36 11 11 2 0 0 76 13 175
2011 PM-06 31 43 11 10 5 1 0 74 15 174
2011 PM-07 43 33 14 5 5 0 0 76 10 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 44 17 10 3 2 0 70 13 987
2018 PM-02 23 42 15 14 5 1 0 65 19 187
2018 PM-03 20 44 19 11 4 2 0 65 15 228
2018 PM-04 23 45 16 9 4 2 0 70 14 211
2018 PM-05 28 46 15 9 2 1 0 74 11 170
2018 PM-06 35 43 14 5 1 1 0 79 6 138
2017 PM 25 45 16 9 3 2 0 72 12 943
2017 PM-02 19 46 18 10 5 2 0 66 15 171
2017 PM-03 19 46 17 11 4 2 0 67 16 243
2017 PM-04 19 47 16 13 3 2 0 67 17 193
2017 PM-05 35 42 14 5 1 2 0 79 7 173
2017 PM-06 38 42 15 2 1 2 0 81 3 130
2017 PM-07 25 52 23 0 0 0 0 77 0 21

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 36 10 10 4 0 0 76 14 984
2018 PM-02 37 35 12 11 4 0 0 72 16 185
2018 PM-03 42 38 7 7 5 0 0 80 13 227
2018 PM-04 43 31 10 10 6 0 0 74 16 210
2018 PM-05 38 41 9 10 2 0 0 79 12 172
2018 PM-06 45 33 9 9 4 0 0 77 13 137
2017 PM 38 37 9 10 6 0 0 75 16 941
2017 PM-02 38 32 12 9 9 1 0 70 18 170
2017 PM-03 38 39 8 7 8 0 1 77 15 242
2017 PM-04 39 37 6 14 4 0 0 76 18 193
2017 PM-05 38 40 9 11 3 0 0 77 13 173
2017 PM-06 35 39 9 11 6 0 0 73 18 130
2017 PM-07 23 50 9 14 5 0 0 73 18 21
2014 PM 33 38 10 13 6 0 0 71 19 813
2014 PM-02 30 39 9 15 7 0 0 69 22 176
2014 PM-03 36 36 10 11 6 1 0 73 18 218
2014 PM-04 34 35 14 11 6 0 0 69 17 151
2014 PM-05 30 43 10 11 6 0 0 74 16 139
2014 PM-06 34 36 10 15 6 0 0 70 20 103
2014 PM-07 33 40 0 20 7 0 0 73 27 15
2011 PM 36 38 10 11 4 0 0 75 16 984
2011 PM-02 29 43 7 15 4 0 1 73 19 201
2011 PM-03 40 39 11 7 3 0 0 79 10 235
2011 PM-04 40 31 12 13 4 0 1 71 17 169
2011 PM-05 41 34 10 11 3 0 0 75 15 176
2011 PM-06 30 42 10 10 7 1 0 73 17 174
2011 PM-07 33 38 0 14 14 0 0 71 29 21

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 36 25 13 7 0 0 55 20 988
2018 PM-02 27 35 22 13 2 0 0 63 15 187
2018 PM-03 23 37 24 10 6 0 0 60 16 227
2018 PM-04 20 38 21 12 8 0 0 58 20 212
2018 PM-05 12 39 30 11 8 0 0 51 19 172
2018 PM-06 12 27 29 21 11 0 0 39 32 137
2017 PM 19 37 23 12 8 0 0 57 20 943
2017 PM-02 26 42 17 9 4 0 2 70 13 171
2017 PM-03 26 39 19 8 7 0 0 66 16 243
2017 PM-04 17 40 24 14 5 0 0 57 19 193
2017 PM-05 14 34 31 11 10 0 0 48 21 173
2017 PM-06 8 31 25 21 15 0 0 39 36 130
2017 PM-07 4 9 45 32 9 0 0 14 41 21
2014 PM 18 32 27 15 8 0 0 50 24 813
2014 PM-02 24 31 28 13 4 0 0 55 17 176
2014 PM-03 20 36 27 11 5 0 0 56 17 218
2014 PM-04 13 38 24 15 9 0 1 52 24 151
2014 PM-05 20 26 27 17 9 0 0 46 26 139
2014 PM-06 7 28 26 21 17 0 0 35 39 103
2014 PM-07 7 0 33 33 27 0 0 7 60 15
2011 PM 16 32 26 16 10 0 0 48 26 981
2011 PM-02 17 34 28 15 5 0 0 52 20 201
2011 PM-03 19 37 26 10 9 0 0 56 19 235
2011 PM-04 15 34 22 16 11 0 1 50 27 166
2011 PM-05 17 30 26 19 8 1 0 47 27 175
2011 PM-06 10 23 28 21 18 0 0 33 39 175
2011 PM-07 5 19 38 19 19 0 0 24 38 21

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 28 35 37 987
2018 PM-02 30 30 40 187
2018 PM-03 29 30 42 228
2018 PM-04 27 39 34 210
2018 PM-05 24 39 37 172
2018 PM-06 26 40 34 137
2017 PM 28 39 33 942
2017 PM-02 30 35 35 170
2017 PM-03 35 32 33 243
2017 PM-04 27 42 30 193
2017 PM-05 19 45 36 173
2017 PM-06 27 47 26 130
2017 PM-07 41 25 34 21
2014 PM 25 36 39 812
2014 PM-02 17 36 47 176
2014 PM-03 23 38 38 218
2014 PM-04 26 36 38 151
2014 PM-05 28 32 39 138
2014 PM-06 35 40 25 103
2014 PM-07 33 40 27 15
2011 PM 22 45 34 984
2011 PM-02 19 41 39 201
2011 PM-03 22 43 34 235
2011 PM-04 20 45 35 169
2011 PM-05 23 47 30 175
2011 PM-06 25 46 29 175
2011 PM-07 14 57 29 21

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PM 11 40 15 12 16 7 272
2018 PM-02 5 28 18 19 21 9 57
2018 PM-03 8 40 9 12 20 11 65
2018 PM-04 7 40 11 12 25 5 57
2018 PM-05 15 46 15 10 10 5 41
2018 PM-06 29 43 23 6 0 0 35
2017 PM 11 42 14 12 13 8 264
2017 PM-02 5 39 19 16 13 7 49
2017 PM-03 4 36 11 19 19 11 84
2017 PM-04 15 45 13 7 16 4 52
2017 PM-05 12 57 15 3 3 10 33
2017 PM-06 26 49 8 9 6 3 35
2014 PM 17 57 8 12 9999 6 200
2014 PM-02 10 42 10 23 9999 16 30
2014 PM-03 10 61 10 10 9999 10 49
2014 PM-04 10 74 5 3 9999 8 39
2014 PM-05 18 59 10 13 9999 0 39
2014 PM-06 28 47 8 16 9999 0 36
2011 PM 21 38 15 14 9999 13 211
2011 PM-02 11 34 18 16 9999 21 38
2011 PM-03 12 39 10 20 9999 20 51
2011 PM-04 24 41 18 6 9999 12 34
2011 PM-05 25 43 10 15 9999 8 40
2011 PM-06 30 35 19 12 9999 5 43
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 39 6 3 1 0 0 89 4 989
2018 PM-02 48 38 7 5 2 0 1 86 7 187
2018 PM-03 44 43 9 2 1 0 0 87 4 228
2018 PM-04 47 42 5 3 2 0 0 90 5 212
2018 PM-05 53 38 6 2 2 0 0 91 3 172
2018 PM-06 71 25 2 2 0 0 0 96 2 137
2017 PM 46 41 6 6 2 0 0 87 7 941
2017 PM-02 40 42 7 9 1 1 0 83 10 171
2017 PM-03 41 42 9 6 3 0 0 82 9 242
2017 PM-04 40 44 7 5 2 0 0 85 8 193
2017 PM-05 53 38 3 4 2 0 0 91 6 172
2017 PM-06 61 34 2 2 0 0 0 95 2 130
2017 PM-07 52 39 5 5 0 0 0 91 5 21
2014 PM 47 38 8 4 2 0 0 86 6 812
2014 PM-02 42 42 11 4 1 0 0 84 5 176
2014 PM-03 44 40 7 5 4 1 0 84 9 218
2014 PM-04 50 38 7 3 2 0 0 88 5 150
2014 PM-05 52 37 6 4 2 0 0 89 6 139
2014 PM-06 56 34 5 4 1 0 0 90 5 103
2014 PM-07 67 27 0 0 7 0 0 93 7 15
2011 PM 46 38 8 5 3 0 0 84 8 983
2011 PM-02 38 44 11 3 3 0 0 83 7 201
2011 PM-03 50 39 6 5 1 0 0 89 6 235
2011 PM-04 38 43 11 5 2 0 0 82 7 169
2011 PM-05 51 27 8 9 5 1 0 79 13 175
2011 PM-06 53 32 5 5 5 0 0 85 10 174
2011 PM-07 43 48 10 0 0 0 0 90 0 21

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 47 12 8 3 0 0 77 12 986
2018 PM-02 27 48 11 10 4 0 0 75 14 187
2018 PM-03 26 51 12 8 3 0 0 77 11 227
2018 PM-04 31 47 12 6 4 0 0 78 10 211
2018 PM-05 31 48 9 9 2 0 0 79 12 170
2018 PM-06 39 39 10 11 1 0 0 78 12 138
2017 PM 33 44 12 9 3 0 0 77 12 942
2017 PM-02 30 42 18 6 4 1 0 72 10 171
2017 PM-03 30 47 11 10 3 0 0 77 12 243
2017 PM-04 29 45 10 11 4 0 0 75 16 193
2017 PM-05 41 41 11 7 1 0 0 81 8 172
2017 PM-06 38 40 10 8 5 0 0 78 12 130
2017 PM-07 23 52 6 18 0 0 0 75 18 21
2014 PM 32 45 11 9 3 0 0 77 12 813
2014 PM-02 28 41 15 12 2 1 0 70 15 176
2014 PM-03 30 45 10 10 5 0 0 75 15 218
2014 PM-04 30 48 10 8 3 1 0 79 11 151
2014 PM-05 34 48 7 8 2 0 0 83 10 139
2014 PM-06 39 44 10 5 3 0 0 82 8 103
2014 PM-07 40 60 0 0 0 0 0 100 0 15
2011 PM 39 42 9 8 3 0 0 81 11 985
2011 PM-02 32 41 13 11 3 0 0 73 14 201
2011 PM-03 35 50 8 5 1 0 0 85 6 235
2011 PM-04 34 47 8 7 4 0 0 81 11 169
2011 PM-05 47 36 6 9 3 0 0 83 11 176
2011 PM-06 49 30 9 7 5 0 0 79 12 175
2011 PM-07 48 38 0 5 10 0 0 86 14 21

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 24 42 18 6 0 0 24 33 987
2018 PM-02 8 22 38 23 9 0 1 32 29 186
2018 PM-03 9 29 38 17 6 1 0 23 38 228
2018 PM-04 10 21 49 15 6 0 0 21 30 210
2018 PM-05 12 26 41 16 6 0 0 22 37 172
2018 PM-06 7 20 47 17 7 1 1 25 27 138
2017 PM 9 26 41 18 6 0 1 24 35 941
2017 PM-02 10 22 36 21 10 1 1 31 32 170
2017 PM-03 13 26 39 17 5 0 1 22 39 243
2017 PM-04 8 25 40 19 5 0 1 24 35 193
2017 PM-05 5 28 44 16 5 0 1 22 34 173
2017 PM-06 7 22 50 15 4 0 2 20 30 129
2017 PM-07 14 38 28 16 4 0 0 20 52 21
2014 PM 11 36 35 13 4 0 0 17 48 812
2014 PM-02 9 35 33 16 7 1 1 23 44 176
2014 PM-03 14 31 38 14 3 0 0 17 46 217
2014 PM-04 11 40 35 10 4 0 0 14 51 151
2014 PM-05 9 43 35 12 1 0 0 14 52 139
2014 PM-06 13 38 32 12 6 0 0 18 51 103
2014 PM-07 0 27 60 13 0 0 0 13 27 15
2011 PM 12 33 36 13 4 1 0 17 46 981
2011 PM-02 9 32 36 17 3 0 1 21 42 201
2011 PM-03 8 33 36 16 5 1 0 22 42 234
2011 PM-04 12 34 42 7 5 1 0 12 46 168
2011 PM-05 14 34 34 13 3 1 0 16 49 174
2011 PM-06 17 33 37 11 3 0 0 14 49 175
2011 PM-07 19 38 19 19 5 0 0 24 57 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 22 30 24 10 1 1 34 35 982
2018 PM-02 15 22 24 26 11 1 2 38 38 186
2018 PM-03 13 26 31 18 10 1 1 28 40 227
2018 PM-04 11 21 34 22 11 1 0 34 32 208
2018 PM-05 11 19 33 26 10 0 0 36 30 171
2018 PM-06 11 18 29 31 9 1 1 41 30 137
2017 PM 10 21 32 23 11 1 2 35 32 938
2017 PM-02 12 18 29 25 13 1 2 39 31 169
2017 PM-03 15 24 28 18 12 3 1 31 40 243
2017 PM-04 7 18 37 24 10 1 3 35 26 193
2017 PM-05 6 21 33 26 11 1 2 38 28 173
2017 PM-06 9 19 33 28 9 2 2 38 28 128
2017 PM-07 14 34 32 15 5 0 0 20 48 21
2014 PM 13 29 36 16 6 0 1 22 42 813
2014 PM-02 13 28 31 17 9 1 2 26 42 176
2014 PM-03 15 27 35 15 6 0 0 22 43 218
2014 PM-04 11 34 32 17 5 1 0 22 46 151
2014 PM-05 15 24 42 17 2 1 0 19 38 139
2014 PM-06 11 33 34 13 8 0 1 21 44 103
2014 PM-07 0 20 60 13 7 0 0 20 20 15
2011 PM 11 26 31 19 9 2 1 29 39 980
2011 PM-02 10 29 25 21 10 3 3 32 41 200
2011 PM-03 9 24 35 21 9 2 1 31 33 234
2011 PM-04 8 28 36 15 9 2 1 26 38 169
2011 PM-05 15 25 27 20 10 1 1 31 41 174
2011 PM-06 14 27 34 18 6 1 1 24 41 174
2011 PM-07 14 19 38 29 0 0 0 29 33 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 31 32 12 3 0 0 16 52 985
2018 PM-02 15 26 33 19 5 0 1 25 41 186
2018 PM-03 22 32 34 9 3 0 0 12 54 228
2018 PM-04 27 32 30 9 2 0 0 11 59 209
2018 PM-05 16 35 35 12 3 0 0 15 50 171
2018 PM-06 20 31 31 13 4 0 1 17 52 138
2017 PM 20 31 32 12 3 1 1 16 51 940
2017 PM-02 18 28 32 15 5 2 1 21 46 169
2017 PM-03 22 29 32 14 3 0 1 17 51 243
2017 PM-04 23 30 34 9 2 0 1 11 55 193
2017 PM-05 17 31 35 12 4 1 1 16 49 173
2017 PM-06 16 36 32 12 3 1 0 15 53 129
2017 PM-07 37 52 0 11 0 0 0 11 89 21
2014 PM 28 33 27 9 3 1 0 12 61 812
2014 PM-02 22 30 31 11 6 1 0 17 52 176
2014 PM-03 28 32 26 11 3 1 0 14 60 217
2014 PM-04 38 31 23 5 3 1 0 8 69 151
2014 PM-05 30 31 27 11 1 0 0 12 61 139
2014 PM-06 25 40 24 10 1 0 0 11 65 103
2014 PM-07 13 47 33 0 7 0 0 7 60 15
2011 PM 21 30 34 12 3 1 1 15 51 983
2011 PM-02 15 30 33 15 3 1 2 19 47 201
2011 PM-03 21 28 37 10 3 1 1 13 50 234
2011 PM-04 25 33 33 8 2 0 0 9 57 169
2011 PM-05 23 26 35 13 2 1 1 14 50 175
2011 PM-06 22 32 30 14 2 0 0 16 54 175
2011 PM-07 24 24 33 14 5 0 0 19 48 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 4 16 39 31 9 0 1 40 20 976
2018 PM-02 3 10 27 40 17 1 3 59 13 185
2018 PM-03 6 8 38 37 10 0 1 48 14 225
2018 PM-04 4 20 40 30 6 0 0 36 24 209
2018 PM-05 5 21 47 22 5 0 0 27 26 168
2018 PM-06 4 20 48 22 5 0 1 27 24 136
2017 PM 7 15 38 29 10 0 2 39 22 936
2017 PM-02 4 9 32 35 16 1 4 53 13 169
2017 PM-03 5 15 31 35 12 0 1 48 21 242
2017 PM-04 10 14 44 24 6 0 2 30 25 193
2017 PM-05 5 14 44 26 10 0 1 36 20 172
2017 PM-06 6 24 43 24 2 0 0 27 30 127
2017 PM-07 23 28 36 9 4 0 0 14 51 21
2014 PM 8 19 39 27 6 0 0 33 27 811
2014 PM-02 6 13 33 33 15 0 1 48 19 175
2014 PM-03 9 14 40 30 6 0 1 37 23 218
2014 PM-04 5 22 42 26 4 1 0 30 28 151
2014 PM-05 9 23 47 20 1 0 0 22 32 139
2014 PM-06 13 29 39 16 1 1 1 17 43 102
2014 PM-07 7 27 33 33 0 0 0 33 33 15
2011 PM 8 20 40 23 8 0 1 32 28 980
2011 PM-02 8 13 37 28 13 0 3 42 21 200
2011 PM-03 4 21 39 24 10 1 0 35 26 233
2011 PM-04 7 26 38 21 8 0 0 29 33 169
2011 PM-05 11 17 45 21 5 1 0 27 28 174
2011 PM-06 11 22 41 23 2 1 1 25 34 175
2011 PM-07 10 24 57 10 0 0 0 10 33 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 18 28 29 16 7 1 1 23 47 981
2018 PM-02 17 22 32 18 9 1 1 28 39 185
2018 PM-03 17 28 26 17 8 1 3 26 46 227
2018 PM-04 19 31 28 14 6 1 1 21 51 209
2018 PM-05 15 27 35 15 5 2 0 20 43 170
2018 PM-06 22 28 28 15 7 0 1 22 50 137
2017 PM 17 25 31 15 8 1 3 24 44 938
2017 PM-02 13 21 28 22 13 1 2 35 36 169
2017 PM-03 16 23 30 17 9 0 4 27 41 243
2017 PM-04 17 29 27 15 6 1 4 22 49 192
2017 PM-05 18 25 41 10 5 1 1 15 43 173
2017 PM-06 19 30 31 12 5 2 2 19 50 128
2017 PM-07 41 40 14 0 5 0 0 5 82 21
2014 PM 29 32 26 8 4 1 1 12 61 813
2014 PM-02 24 28 27 11 7 1 2 18 54 176
2014 PM-03 30 25 30 9 5 0 0 14 55 218
2014 PM-04 31 40 22 4 2 1 1 6 72 151
2014 PM-05 29 39 22 7 2 1 0 10 69 139
2014 PM-06 28 38 23 6 4 0 1 10 67 103
2014 PM-07 20 27 53 0 0 0 0 0 47 15
2011 PM 29 33 23 9 4 1 1 13 63 981
2011 PM-02 24 32 24 12 5 2 1 17 58 201
2011 PM-03 26 31 26 10 5 2 0 15 58 234
2011 PM-04 31 35 23 4 5 1 1 9 67 169
2011 PM-05 32 37 18 7 3 1 2 11 70 174
2011 PM-06 34 31 24 9 2 0 1 10 65 174
2011 PM-07 43 29 29 0 0 0 0 0 71 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 25 32 18 8 1 2 27 40 985
2018 PM-02 17 19 34 17 12 1 1 29 36 187
2018 PM-03 15 26 30 17 7 3 2 25 44 227
2018 PM-04 16 29 29 19 6 0 2 25 46 210
2018 PM-05 14 22 32 19 10 2 1 30 37 170
2018 PM-06 9 22 38 25 4 1 1 30 31 138
2017 PM 13 19 34 22 9 1 2 32 33 939
2017 PM-02 17 17 32 20 12 2 1 33 34 169
2017 PM-03 16 22 33 17 9 0 2 26 40 243
2017 PM-04 12 20 28 26 9 1 3 37 34 192
2017 PM-05 9 20 40 21 7 1 2 28 30 173
2017 PM-06 8 16 35 31 8 1 2 40 24 129
2017 PM-07 14 18 54 5 9 0 0 14 32 21
2014 PM 14 25 34 18 7 1 1 25 39 813
2014 PM-02 16 26 30 18 8 1 1 27 43 176
2014 PM-03 13 24 32 20 9 1 1 29 38 218
2014 PM-04 13 31 38 13 5 1 0 18 44 151
2014 PM-05 14 22 32 24 5 1 1 30 37 139
2014 PM-06 15 18 44 15 9 1 0 24 33 103
2014 PM-07 0 20 60 7 7 0 7 14 21 15
2011 PM 8 20 30 25 12 1 3 39 30 981
2011 PM-02 8 21 32 23 9 1 5 34 31 201
2011 PM-03 9 20 26 24 15 2 3 41 31 234
2011 PM-04 8 24 25 23 16 1 4 41 33 169
2011 PM-05 9 18 32 25 12 2 3 39 28 173
2011 PM-06 9 20 33 27 10 1 1 38 29 175
2011 PM-07 0 5 57 38 0 0 0 38 5 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 29 34 13 4 1 1 17 49 986
2018 PM-02 11 27 34 18 6 2 1 26 39 186
2018 PM-03 21 26 32 14 4 0 2 18 48 228
2018 PM-04 22 31 30 13 2 0 1 16 54 210
2018 PM-05 14 33 40 8 4 0 1 12 48 171
2018 PM-06 24 27 33 13 1 0 1 15 51 138
2017 PM 18 29 36 11 4 1 1 15 48 940
2017 PM-02 11 26 42 10 9 2 0 20 38 169
2017 PM-03 22 27 33 14 4 1 1 17 49 242
2017 PM-04 23 32 31 8 2 1 2 11 57 193
2017 PM-05 18 29 39 7 3 2 1 11 48 173
2017 PM-06 13 33 39 14 2 0 0 15 46 130
2017 PM-07 37 25 29 9 0 0 0 9 62 21
2014 PM 25 33 31 7 2 1 1 10 59 813
2014 PM-02 16 30 40 8 3 1 2 12 47 176
2014 PM-03 28 29 30 8 4 1 1 12 58 218
2014 PM-04 31 38 25 3 2 1 1 5 70 151
2014 PM-05 26 34 30 9 0 0 1 9 61 139
2014 PM-06 23 37 29 8 1 0 1 10 61 103
2014 PM-07 13 47 27 13 0 0 0 13 60 15

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 34 35 11 14 6 1 0 69 20 983
2018 PM-02 28 37 11 20 4 1 0 65 24 186
2018 PM-03 33 33 9 13 10 1 0 68 23 228
2018 PM-04 29 38 12 14 7 0 0 67 21 212
2018 PM-05 40 30 12 12 4 2 0 71 17 169
2018 PM-06 45 36 8 9 1 0 0 81 10 135
2017 PM 38 36 8 11 6 0 0 74 17 941
2017 PM-02 34 34 11 16 4 1 0 69 20 171
2017 PM-03 38 32 8 13 10 0 0 69 23 243
2017 PM-04 35 38 7 14 5 0 0 73 19 192
2017 PM-05 39 42 9 6 4 1 0 82 10 172
2017 PM-06 45 41 7 5 3 0 0 86 8 130
2017 PM-07 43 29 18 9 0 0 0 72 9 21
2014 PM 40 33 8 12 7 0 0 73 19 813
2014 PM-02 41 30 13 9 7 0 0 71 16 176
2014 PM-03 40 26 5 17 11 0 0 67 28 218
2014 PM-04 35 39 8 11 6 1 0 75 17 151
2014 PM-05 40 39 6 10 5 0 0 78 15 139
2014 PM-06 46 36 7 9 3 0 0 82 12 103
2014 PM-07 47 33 7 13 0 0 0 80 13 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 43 9 8 3 0 0 81 10 983
2018 PM-02 37 46 8 8 2 0 0 83 9 185
2018 PM-03 34 45 7 8 6 0 0 79 14 228
2018 PM-04 40 40 11 7 2 1 0 80 9 212
2018 PM-05 38 41 9 9 2 1 0 79 11 170
2018 PM-06 41 44 5 7 1 1 0 87 8 135
2017 PM 39 44 6 8 3 0 0 83 11 942
2017 PM-02 33 49 6 10 2 0 0 82 12 171
2017 PM-03 40 38 7 11 4 0 0 79 15 242
2017 PM-04 44 42 7 4 4 0 0 85 8 193
2017 PM-05 42 42 7 9 1 0 0 84 9 173
2017 PM-06 37 52 4 5 3 0 0 89 8 130
2017 PM-07 23 59 0 18 0 0 0 82 18 21
2014 PM 39 45 7 8 2 0 0 83 10 812
2014 PM-02 37 49 8 6 1 0 0 86 6 176
2014 PM-03 39 43 5 11 3 0 0 82 13 217
2014 PM-04 35 42 10 10 3 0 0 77 13 151
2014 PM-05 42 43 5 9 1 0 0 85 10 139
2014 PM-06 44 45 6 5 0 0 0 89 5 103
2014 PM-07 47 47 7 0 0 0 0 93 0 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 45 9 6 2 0 0 83 8 986
2018 PM-02 30 52 9 6 2 1 0 83 8 187
2018 PM-03 39 42 11 4 4 0 0 81 8 228
2018 PM-04 40 42 9 8 1 0 0 82 8 212
2018 PM-05 38 48 6 5 2 1 0 86 7 170
2018 PM-06 47 44 4 3 1 0 0 91 4 136

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 40 16 7 2 2 0 75 9 979
2018 PM-02 31 43 15 8 2 1 0 75 10 187
2018 PM-03 31 37 17 9 2 4 0 71 11 226
2018 PM-04 38 34 15 7 3 3 0 74 11 208
2018 PM-05 35 41 16 4 1 2 0 78 5 170
2018 PM-06 31 48 13 7 0 1 0 80 7 135
2017 PM 36 40 13 6 1 3 0 79 7 942
2017 PM-02 33 43 11 8 1 4 0 79 9 171
2017 PM-03 35 36 13 8 2 4 1 75 11 243
2017 PM-04 32 45 15 3 1 3 0 80 4 193
2017 PM-05 43 36 12 5 1 3 0 82 6 172
2017 PM-06 38 37 13 5 2 4 0 79 8 130
2017 PM-07 48 29 18 5 0 0 0 77 5 21
2014 PM 39 39 13 3 1 4 0 82 4 813
2014 PM-02 33 46 12 4 0 4 1 83 4 176
2014 PM-03 42 32 15 5 1 5 0 78 6 218
2014 PM-04 38 37 15 3 2 5 0 79 5 151
2014 PM-05 40 44 11 2 0 2 1 86 2 139
2014 PM-06 47 39 11 2 1 1 0 86 3 103
2014 PM-07 53 33 0 7 0 7 0 93 7 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 43 13 6 2 1 0 80 8 981
2018 PM-02 36 42 13 6 1 2 0 79 8 188
2018 PM-03 30 48 12 6 3 2 0 79 9 226
2018 PM-04 38 38 14 8 2 0 0 76 11 209
2018 PM-05 39 43 11 4 2 1 0 83 6 170
2018 PM-06 33 47 13 7 0 0 0 80 7 135
2017 PM 35 46 10 6 2 1 0 82 8 942
2017 PM-02 32 47 11 7 3 1 0 79 10 171
2017 PM-03 35 40 12 9 4 0 0 76 12 242
2017 PM-04 32 48 13 3 3 1 0 81 6 193
2017 PM-05 40 50 6 4 1 0 0 90 4 173
2017 PM-06 39 47 6 4 2 2 0 88 6 130
2017 PM-07 38 48 9 5 0 0 0 86 5 21
2014 PM 40 41 9 6 2 1 0 83 8 813
2014 PM-02 38 41 10 8 2 2 0 80 10 176
2014 PM-03 41 39 6 9 2 2 0 82 12 218
2014 PM-04 36 44 10 5 3 1 0 82 8 151
2014 PM-05 40 44 11 4 0 1 1 85 4 139
2014 PM-06 48 40 7 3 2 1 0 88 5 103
2014 PM-07 53 47 0 0 0 0 0 100 0 15
2011 PM 34 41 13 8 4 1 0 75 11 983
2011 PM-02 29 44 11 10 6 0 0 73 16 201
2011 PM-03 33 40 13 9 3 1 0 74 12 235
2011 PM-04 34 40 17 6 3 0 0 74 9 167
2011 PM-05 35 39 13 8 3 2 0 76 12 176
2011 PM-06 36 42 13 5 3 1 0 79 8 175
2011 PM-07 48 48 5 0 0 0 0 95 0 21

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 40 8 4 2 0 0 86 6 983
2018 PM-02 43 43 9 3 3 0 0 86 6 188
2018 PM-03 40 43 9 4 3 0 0 84 7 227
2018 PM-04 44 38 10 5 2 0 0 82 8 209
2018 PM-05 52 39 5 3 1 0 0 92 4 170
2018 PM-06 55 38 3 3 1 0 0 93 4 136
2017 PM 46 39 7 6 2 0 0 85 7 941
2017 PM-02 44 40 7 6 3 0 0 84 9 170
2017 PM-03 40 41 8 8 3 0 0 82 11 242
2017 PM-04 44 39 10 6 0 0 0 83 7 193
2017 PM-05 53 39 5 2 1 0 0 92 3 173
2017 PM-06 53 37 4 4 2 1 0 90 6 130
2017 PM-07 49 28 18 5 0 0 0 77 5 21
2014 PM 49 35 9 5 2 0 0 84 7 812
2014 PM-02 46 35 13 4 1 0 0 81 6 176
2014 PM-03 54 29 7 7 3 0 0 83 10 218
2014 PM-04 43 41 9 4 3 0 0 83 7 150
2014 PM-05 50 39 7 2 1 0 0 89 4 139
2014 PM-06 55 30 10 4 1 0 0 85 5 103
2014 PM-07 53 33 7 7 0 0 0 87 7 15
2011 PM 39 39 11 7 4 0 0 79 11 981
2011 PM-02 38 38 11 7 5 0 0 76 13 201
2011 PM-03 39 40 11 8 3 0 0 79 10 234
2011 PM-04 38 41 13 5 3 1 0 79 8 167
2011 PM-05 39 40 8 9 3 1 0 80 12 176
2011 PM-06 41 37 10 6 5 0 0 78 11 175
2011 PM-07 45 45 10 0 0 0 0 90 0 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 35 19 17 7 5 1 54 26 987
2018 PM-02 16 36 18 21 6 3 0 53 29 187
2018 PM-03 14 32 21 16 8 7 1 50 27 228
2018 PM-04 14 31 24 15 10 5 2 48 27 212
2018 PM-05 16 37 18 14 6 7 2 58 21 170
2018 PM-06 23 40 11 18 4 3 1 66 23 137
2017 PM 20 36 15 14 9 3 2 59 25 941
2017 PM-02 18 35 17 14 12 3 1 55 27 171
2017 PM-03 19 34 17 16 11 2 2 55 28 243
2017 PM-04 21 29 15 13 12 6 3 55 28 193
2017 PM-05 20 39 14 15 7 3 2 62 23 172
2017 PM-06 26 46 12 12 3 2 0 72 15 129
2017 PM-07 18 54 5 18 0 0 5 76 19 21
2014 PM 26 37 14 13 6 3 2 66 20 813
2014 PM-02 23 38 18 13 5 2 1 63 18 176
2014 PM-03 27 35 11 13 7 4 2 67 21 218
2014 PM-04 23 33 13 15 9 2 5 60 26 151
2014 PM-05 26 38 17 13 4 0 1 65 17 139
2014 PM-06 34 39 10 10 2 3 3 77 12 103
2014 PM-07 33 40 7 7 0 13 0 85 8 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 39 12 8 2 1 1 77 10 985
2018 PM-02 32 40 11 12 3 1 1 73 15 186
2018 PM-03 30 41 14 7 4 3 1 74 11 228
2018 PM-04 33 37 17 10 2 1 0 71 13 211
2018 PM-05 42 41 9 5 1 1 0 84 7 170
2018 PM-06 53 36 6 4 1 1 0 89 5 138
2017 PM 39 36 10 9 3 2 1 77 12 939
2017 PM-02 31 36 13 10 4 3 2 71 15 171
2017 PM-03 31 38 13 11 5 2 0 71 16 242
2017 PM-04 31 43 7 10 3 6 1 79 14 191
2017 PM-05 50 31 9 6 1 2 1 83 8 172
2017 PM-06 55 31 8 4 2 1 0 87 5 130
2017 PM-07 48 37 6 5 5 0 0 84 9 21
2014 PM 40 37 9 8 3 3 0 79 11 812
2014 PM-02 32 36 15 10 4 2 0 70 15 175
2014 PM-03 38 36 8 8 5 5 0 78 13 218
2014 PM-04 37 40 8 9 2 4 0 81 11 151
2014 PM-05 42 43 8 4 1 1 0 86 6 139
2014 PM-06 62 25 6 5 2 0 0 87 7 103
2014 PM-07 53 27 7 7 7 0 0 80 13 15
2011 PM 36 37 12 9 4 2 1 75 13 985
2011 PM-02 29 39 16 7 4 3 0 71 12 201
2011 PM-03 32 39 12 11 2 3 1 73 14 235
2011 PM-04 37 35 11 10 4 3 0 74 15 169
2011 PM-05 40 32 12 10 5 1 1 73 14 176
2011 PM-06 41 40 9 5 4 1 0 82 9 175
2011 PM-07 57 29 0 10 5 0 0 86 14 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 28 43 15 9 3 1 0 72 12 978
2018 PM-02 28 42 12 14 3 1 0 70 17 185
2018 PM-03 23 44 18 9 5 0 0 68 14 226
2018 PM-04 28 39 19 8 3 2 0 69 12 209
2018 PM-05 28 51 12 6 1 1 1 80 7 170
2018 PM-06 37 42 10 10 1 0 0 79 11 136

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 28 20 16 12 6 1 48 30 986
2018 PM-02 17 28 20 15 15 5 0 47 31 186
2018 PM-03 13 30 18 19 16 5 0 45 37 228
2018 PM-04 17 25 24 14 11 7 2 46 28 211
2018 PM-05 16 29 19 17 8 9 1 51 28 170
2018 PM-06 21 31 17 14 8 7 2 57 24 138
2017 PM 17 25 17 18 12 8 2 47 34 942
2017 PM-02 22 24 12 21 15 7 0 49 38 171
2017 PM-03 13 24 20 20 14 8 1 41 38 243
2017 PM-04 12 26 18 19 13 11 1 43 36 192
2017 PM-05 19 27 17 17 9 10 1 51 29 173
2017 PM-06 19 25 19 14 8 5 10 52 26 130
2017 PM-07 28 23 27 5 14 0 5 53 19 21
2014 PM 16 25 16 19 13 9 1 47 35 813
2014 PM-02 20 28 16 18 12 6 0 51 32 176
2014 PM-03 14 22 15 22 15 10 0 41 42 218
2014 PM-04 9 32 14 19 11 12 2 48 35 151
2014 PM-05 18 16 25 18 11 10 2 38 34 139
2014 PM-06 21 30 12 14 13 8 2 57 30 103
2014 PM-07 33 20 20 20 0 7 0 57 21 15
2011 PM 15 26 19 17 13 8 2 46 33 983
2011 PM-02 14 24 23 18 13 7 0 41 34 201
2011 PM-03 13 27 17 20 13 10 2 45 37 235
2011 PM-04 16 30 15 18 10 10 1 51 31 169
2011 PM-05 16 24 22 16 13 8 1 44 32 176
2011 PM-06 18 28 17 12 16 5 4 51 30 173
2011 PM-07 19 19 29 19 5 5 5 42 26 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 13 87 990
2018 PM-02 15 85 188
2018 PM-03 15 85 228
2018 PM-04 12 88 211
2018 PM-05 12 88 172
2018 PM-06 9 91 138

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 52 129
2018 PM-02 50 28
2018 PM-03 69 35
2018 PM-04 54 26
2018 PM-05 30 20

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 51 129
2018 PM-02 64 28
2018 PM-03 51 35
2018 PM-04 42 26
2018 PM-05 35 20

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 PM 15 130
2018 PM-02 21 29

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 129
2018 PM-02 0 28
2018 PM-03 0 35
2018 PM-04 0 26
2018 PM-05 0 20

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PM 4 129
2018 PM-06 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PM 22 129
2018 PM-02 25 28
2018 PM-03 34 35
2018 PM-04 19 26

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PM 44 129
2018 PM-02 43 28
2018 PM-03 40 35
2018 PM-04 46 26
2018 PM-05 50 20

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PM 36 129
2018 PM-02 29 28
2018 PM-03 43 35
2018 PM-04 35 26
2018 PM-05 30 20

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PM 49 130
2018 PM-02 41 29
2018 PM-03 60 35
2018 PM-04 38 26
2018 PM-05 60 20

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PM 34 129
2018 PM-02 25 28
2018 PM-03 37 35
2018 PM-04 42 26
2018 PM-05 45 20

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PM 41 129
2018 PM-02 21 28
2018 PM-03 63 35
2018 PM-04 38 26
2018 PM-05 40 20

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PM 58 130
2018 PM-02 69 29
2018 PM-03 60 35
2018 PM-04 62 26
2018 PM-05 50 20

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 PM 32 129
2018 PM-02 21 28
2018 PM-03 29 35
2018 PM-04 42 26
2018 PM-05 45 20

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PM 0 129
2018 PM-02 0 28
2018 PM-03 0 35
2018 PM-04 0 26
2018 PM-05 0 20

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 PM 13 129
2018 PM-02 18 28
2018 PM-03 20 35
2018 PM-06 0 13

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 PM 14 129
2018 PM-03 14 35
2018 PM-05 25 20

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PM 42 129
2018 PM-02 43 28
2018 PM-03 57 35
2018 PM-04 38 26
2018 PM-05 40 20

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 PM 33 129
2018 PM-02 25 28
2018 PM-03 31 35
2018 PM-04 35 26
2018 PM-05 40 20

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PM 16 130
2018 PM-03 17 35
2018 PM-05 30 20

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 62 130
2018 PM-02 72 29
2018 PM-03 63 35
2018 PM-04 58 26
2018 PM-05 60 20

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 PM 38 130
2018 PM-02 38 29
2018 PM-03 37 35
2018 PM-04 42 26
2018 PM-05 45 20

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 PM 21 129
2018 PM-04 38 26
2018 PM-05 40 20

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 17 129
2018 PM-02 25 28
2018 PM-03 17 35
2018 PM-04 19 26

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 18 130
2018 PM-03 26 35
2018 PM-04 23 26

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 7 129

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 22 129
2018 PM-02 25 28
2018 PM-03 23 35
2018 PM-04 19 26
2018 PM-05 25 20

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 12 129
2018 PM-02 0 28
2018 PM-05 25 20

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 18 129
2018 PM-03 17 35
2018 PM-04 23 26

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 19 120
2018 PM-02 30 27
2018 PM-03 19 31

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 28 120
2018 PM-02 41 27
2018 PM-03 26 31
2018 PM-04 29 24

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 PM 18 120
2018 PM-02 30 27
2018 PM-04 21 24

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 PM 10 120

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 PM 11 120

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 15 120
2018 PM-03 19 31
2018 PM-04 21 24

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 8 119

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 17 120
2018 PM-02 30 27
2018 PM-04 29 24

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 PM 8 120

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 28 120
2018 PM-02 30 27
2018 PM-03 32 31
2018 PM-04 25 24
2018 PM-05 42 19

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 11 120
2018 PM-04 21 24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 40 120
2018 PM-02 33 27
2018 PM-03 48 31
2018 PM-04 33 24
2018 PM-05 58 19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 48 120
2018 PM-02 52 27
2018 PM-03 48 31
2018 PM-04 46 24
2018 PM-05 42 19

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PM 5 120
2018 PM-05 0 19

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 19 121
2018 PM-04 33 24
2018 PM-05 26 19

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 23 19 11 8 21 4 51 24 986
2018 PM-02 19 26 22 12 6 12 3 52 22 188
2018 PM-03 11 23 19 12 11 20 4 45 30 227
2018 PM-04 11 19 18 11 9 26 5 44 29 211
2018 PM-05 16 21 18 9 5 26 4 53 21 170
2018 PM-06 20 30 17 7 4 22 0 65 14 138
2017 PM 15 24 17 9 8 21 6 53 23 942
2017 PM-02 15 24 21 13 8 14 5 49 26 171
2017 PM-03 13 23 19 9 11 19 7 48 27 243
2017 PM-04 11 21 15 10 9 25 9 49 28 193
2017 PM-05 15 23 18 9 5 25 5 54 20 172
2017 PM-06 25 29 12 3 4 22 5 74 9 130
2017 PM-07 18 40 9 5 14 9 5 68 21 21
2014 PM 18 22 19 8 5 22 6 55 19 813
2014 PM-02 19 22 20 10 5 17 7 54 19 176
2014 PM-03 18 18 18 11 5 22 7 51 23 218
2014 PM-04 14 21 17 9 10 27 3 50 27 151
2014 PM-05 16 19 25 9 2 23 6 50 15 139
2014 PM-06 19 35 17 3 1 20 5 72 5 103
2014 PM-07 27 33 13 7 0 20 0 75 8 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 35 19 8 5 6 0 66 14 988
2018 PM-02 28 30 26 10 3 3 0 60 13 188
2018 PM-03 22 39 16 10 7 5 0 65 18 227
2018 PM-04 24 36 19 7 6 8 0 65 14 212
2018 PM-05 27 40 15 8 3 6 1 72 12 171
2018 PM-06 34 30 20 4 4 8 0 69 10 137
2017 PM 26 36 17 10 5 7 1 66 16 940
2017 PM-02 24 34 20 13 5 4 1 61 18 170
2017 PM-03 23 33 17 11 8 6 2 61 21 243
2017 PM-04 21 33 22 11 3 10 1 60 16 193
2017 PM-05 30 39 14 6 4 6 1 74 11 171
2017 PM-06 32 40 10 6 2 8 1 80 9 130
2017 PM-07 29 52 0 9 4 5 0 86 14 21
2014 PM 29 33 19 6 3 9 1 69 10 813
2014 PM-02 26 36 21 4 3 9 1 69 9 176
2014 PM-03 30 28 20 7 4 10 1 65 12 218
2014 PM-04 27 33 14 11 4 10 1 68 16 151
2014 PM-05 29 29 24 6 2 9 1 65 9 139
2014 PM-06 30 48 15 2 0 5 0 82 2 103
2014 PM-07 47 33 7 7 0 7 0 86 7 15
2011 PM 34 39 14 6 3 3 0 76 9 985
2011 PM-02 36 34 16 7 3 1 0 72 11 201
2011 PM-03 30 45 14 6 3 1 0 76 10 235
2011 PM-04 28 44 16 7 2 3 0 74 9 169
2011 PM-05 39 34 13 6 3 5 0 77 10 176
2011 PM-06 38 39 13 4 3 3 0 79 8 175
2011 PM-07 48 24 19 5 5 0 0 71 10 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 6 94 980
2018 PM-02 7 93 186
2018 PM-03 9 91 225
2018 PM-04 5 95 208
2018 PM-05 6 94 171
2018 PM-07 0 100 13

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 42 60
2018 PM-02 46 13
2018 PM-03 48 21
2018 PM-04 45 11

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 70 60
2018 PM-03 62 21

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 60
2018 PM-02 0 13
2018 PM-03 0 21
2018 PM-04 0 11

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PM 10 60

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PM 18 60
2018 PM-05 0 10

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 PM 10 60

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 PM 20 60

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 PM 15 60

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 PM 10 60
2018 PM-04 0 11

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 PM 33 60
2018 PM-03 38 21

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 PM 37 60
2018 PM-02 38 13
2018 PM-03 48 21

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 PM 12 60
2018 PM-04 0 11

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 PM 13 60

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 PM 0 60
2018 PM-02 0 13
2018 PM-03 0 21
2018 PM-04 0 11

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 PM 18 60
2018 PM-04 45 11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 PM 0 60
2018 PM-02 0 13
2018 PM-03 0 21
2018 PM-04 0 11

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 23 60
2018 PM-03 24 21

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 PM 27 60
2018 PM-02 38 13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 PM 10 60

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 10 60

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 8 60
2018 PM-05 0 10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 17 60
2018 PM-03 24 21
2018 PM-04 0 11

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 12 60
2018 PM-02 0 13
2018 PM-03 0 21
2018 PM-04 45 11

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 50 60
2018 PM-02 54 13
2018 PM-03 57 21

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 12 58
2018 PM-04 0 10

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 24 58
2018 PM-03 33 21

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 12 58

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 19 58
2018 PM-03 24 21

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 41 58
2018 PM-02 46 13
2018 PM-03 29 21

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 66 58
2018 PM-03 62 21

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PM 0 58
2018 PM-02 0 13
2018 PM-03 0 21
2018 PM-04 0 10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 12 58
2018 PM-02 0 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 22 23 4 3 26 5 57 10 989
2018 PM-02 20 26 30 5 1 13 4 56 7 188
2018 PM-03 15 21 20 6 5 26 6 54 16 228
2018 PM-04 14 20 22 5 3 32 4 54 12 211
2018 PM-05 15 20 23 2 1 34 5 58 6 172
2018 PM-06 17 25 18 3 3 31 3 64 9 138
2017 PM 19 18 19 4 2 31 7 60 9 940
2017 PM-02 23 21 21 4 2 23 5 62 9 171
2017 PM-03 15 17 22 7 2 30 7 51 14 243
2017 PM-04 15 12 20 5 1 39 7 51 12 193
2017 PM-05 19 21 18 1 1 32 9 67 4 171
2017 PM-06 23 21 13 1 3 35 4 72 6 129
2017 PM-07 29 29 18 5 0 9 9 72 6 21
2014 PM 19 20 22 3 2 29 6 60 7 812
2014 PM-02 23 21 25 3 1 21 7 61 5 176
2014 PM-03 19 19 21 2 3 30 5 59 9 218
2014 PM-04 10 19 25 4 1 36 5 48 9 151
2014 PM-05 24 17 20 1 2 31 6 64 5 138
2014 PM-06 20 26 17 1 1 30 4 71 3 103
2014 PM-07 13 20 7 0 0 33 27 83 0 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 35 19 5 2 10 1 71 8 984
2018 PM-02 29 31 26 6 1 5 1 64 7 186
2018 PM-03 25 38 15 5 4 12 0 72 11 226
2018 PM-04 28 34 20 4 3 11 0 70 7 211
2018 PM-05 32 38 15 5 1 8 1 76 7 172
2018 PM-06 31 34 19 3 2 12 0 73 6 137
2017 PM 30 37 15 4 2 11 1 76 7 942
2017 PM-02 31 38 11 6 1 11 2 79 8 171
2017 PM-03 25 36 17 6 3 12 1 70 11 243
2017 PM-04 28 33 20 6 1 11 0 69 8 193
2017 PM-05 36 37 13 2 2 8 3 82 4 172
2017 PM-06 35 40 11 1 2 11 0 84 3 130
2017 PM-07 38 34 14 5 0 5 5 80 5 21
2014 PM 32 34 16 3 2 13 1 76 5 812
2014 PM-02 32 36 17 2 1 12 0 78 3 175
2014 PM-03 34 30 14 2 3 15 1 77 7 218
2014 PM-04 27 34 19 5 1 14 1 71 7 151
2014 PM-05 31 34 16 1 1 15 2 78 3 139
2014 PM-06 38 39 17 2 1 3 1 80 3 103
2014 PM-07 40 27 13 0 0 20 0 83 0 15
2011 PM 41 39 12 3 1 5 0 83 4 985
2011 PM-02 40 35 14 5 1 4 0 78 7 201
2011 PM-03 32 46 12 3 2 5 0 82 5 235
2011 PM-04 44 37 12 3 1 3 0 83 4 169
2011 PM-05 46 35 11 2 1 5 0 85 4 176
2011 PM-06 46 37 9 2 1 6 0 88 3 175
2011 PM-07 43 43 10 0 0 5 0 90 0 21
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 27 8 4 2 1 0 86 6 983
2018 PM-02 59 26 10 3 2 1 0 86 4 185
2018 PM-03 60 25 7 4 4 1 0 85 8 228
2018 PM-04 55 26 8 7 3 1 0 82 10 209
2018 PM-05 55 32 9 2 2 0 0 87 4 171
2018 PM-06 69 22 6 2 1 0 0 91 3 138
2017 PM 59 25 9 3 3 1 0 86 6 942
2017 PM-02 56 26 10 5 2 2 0 83 7 171
2017 PM-03 62 21 10 2 4 2 0 84 6 242
2017 PM-04 57 28 8 4 2 0 0 85 7 193
2017 PM-05 58 30 7 1 3 1 1 89 4 173
2017 PM-06 65 26 5 2 2 0 0 91 5 130
2017 PM-07 54 23 18 5 0 0 0 77 5 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 47 15 9 4 1 0 72 14 984
2018 PM-02 22 42 20 12 4 1 0 64 16 187
2018 PM-03 20 49 14 10 5 3 0 71 15 227
2018 PM-04 24 47 13 9 6 1 0 71 15 210
2018 PM-05 28 47 13 8 3 1 0 76 11 172
2018 PM-06 28 51 10 7 4 1 0 79 10 137
2017 PM 19 42 18 13 6 3 0 63 19 942
2017 PM-02 14 35 22 21 6 3 0 50 27 171
2017 PM-03 17 43 18 12 7 2 0 62 19 242
2017 PM-04 18 37 26 9 7 3 0 57 17 193
2017 PM-05 26 50 8 10 3 2 0 78 13 173
2017 PM-06 23 47 12 13 2 2 0 72 15 130
2017 PM-07 16 57 5 5 18 0 0 73 23 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 18 43 15 15 8 1 0 62 23 984
2018 PM-02 19 40 17 17 7 1 0 59 24 187
2018 PM-03 17 44 14 11 12 2 0 63 23 226
2018 PM-04 15 41 16 16 10 2 0 58 26 210
2018 PM-05 19 48 17 10 5 1 0 68 15 172
2018 PM-06 22 44 12 15 5 2 0 67 20 137
2017 PM 15 44 15 15 10 2 0 60 25 942
2017 PM-02 17 41 16 17 9 1 0 58 26 171
2017 PM-03 12 42 16 15 13 2 0 55 29 243
2017 PM-04 12 42 17 13 12 3 0 56 26 192
2017 PM-05 21 47 12 14 4 1 0 69 18 173
2017 PM-06 16 52 12 12 7 1 0 69 19 130
2017 PM-07 5 54 5 18 18 0 0 59 37 21

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 21 23 19 26 0 1 32 45 985
2018 PM-02 10 18 16 21 35 0 0 28 56 188
2018 PM-03 8 20 27 15 30 0 0 28 45 226
2018 PM-04 11 16 25 20 27 0 1 28 48 208
2018 PM-05 16 22 27 19 16 1 1 38 35 172
2018 PM-06 8 33 17 20 21 0 1 41 42 138
2017 PM 10 19 19 22 29 0 1 29 51 941
2017 PM-02 6 18 20 22 33 1 0 24 56 171
2017 PM-03 7 20 17 18 35 0 1 28 54 242
2017 PM-04 14 15 15 21 31 0 3 30 54 192
2017 PM-05 14 17 24 25 19 0 1 31 45 173
2017 PM-06 14 25 19 21 21 0 0 38 42 130
2017 PM-07 9 0 34 28 29 0 0 9 57 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 24 34 21 12 0 0 33 33 985
2018 PM-02 15 31 29 13 12 0 1 46 25 188
2018 PM-03 10 29 28 24 10 0 0 38 34 226
2018 PM-04 7 21 42 18 12 0 0 28 30 208
2018 PM-05 8 20 37 24 10 0 0 28 34 172
2018 PM-06 4 19 36 23 18 0 0 23 41 138
2017 PM 11 24 30 20 15 0 0 35 35 941
2017 PM-02 19 30 26 12 13 0 0 49 25 170
2017 PM-03 12 26 33 15 15 0 0 37 29 243
2017 PM-04 9 22 28 25 14 0 1 31 40 193
2017 PM-05 10 22 30 22 16 0 0 32 38 173
2017 PM-06 3 19 33 29 16 0 0 22 45 129
2017 PM-07 4 9 34 23 29 0 0 14 52 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 18 38 27 11 4 0 1 57 16 981
2018 PM-02 28 42 19 6 3 0 2 71 9 187
2018 PM-03 23 35 27 10 3 0 2 59 14 226
2018 PM-04 17 36 30 12 5 0 0 53 17 209
2018 PM-05 13 43 27 12 4 0 0 56 16 171
2018 PM-06 7 38 31 16 7 0 0 46 24 136
2017 PM 22 33 26 11 6 0 1 56 18 939
2017 PM-02 35 31 23 4 5 0 2 67 9 171
2017 PM-03 27 32 26 9 6 0 0 59 15 241
2017 PM-04 18 31 29 14 7 0 1 49 21 192
2017 PM-05 20 37 24 14 5 0 1 58 18 172
2017 PM-06 8 34 29 20 8 0 0 42 28 130
2017 PM-07 4 23 45 18 9 0 0 28 27 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 24 25 22 17 0 1 34 40 974
2018 PM-02 16 24 25 20 15 0 0 40 35 182
2018 PM-03 9 24 28 22 15 0 1 34 38 223
2018 PM-04 7 26 24 23 17 1 1 34 41 208
2018 PM-05 11 27 23 21 17 0 1 38 38 171
2018 PM-06 5 22 29 22 22 0 0 27 44 138
2017 PM 12 23 27 20 18 0 0 35 38 942
2017 PM-02 20 23 29 14 13 0 1 43 27 171
2017 PM-03 14 26 23 18 19 0 0 40 37 243
2017 PM-04 10 21 28 23 16 0 1 32 40 192
2017 PM-05 11 18 33 17 20 1 0 30 37 173
2017 PM-06 5 27 23 27 18 0 0 31 46 130
2017 PM-07 0 5 20 52 23 0 0 5 75 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 35 18 11 5 0 2 65 16 977
2018 PM-02 33 38 17 10 1 1 1 72 11 185
2018 PM-03 34 35 15 8 4 0 4 72 13 226
2018 PM-04 33 31 18 11 6 0 1 65 17 207
2018 PM-05 28 42 15 10 4 0 1 70 14 168
2018 PM-06 17 32 27 17 7 0 0 49 25 138
2017 PM 31 31 20 9 7 0 2 63 17 942
2017 PM-02 41 34 13 5 4 1 2 76 10 170
2017 PM-03 33 31 18 8 6 0 3 66 15 243
2017 PM-04 31 29 23 10 5 0 3 61 16 193
2017 PM-05 28 32 21 11 7 0 1 60 18 173
2017 PM-06 18 26 28 13 13 0 2 44 27 130
2017 PM-07 9 28 27 23 14 0 0 37 37 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 30 29 14 12 0 0 46 26 982
2018 PM-02 20 32 32 8 8 1 0 52 16 187
2018 PM-03 15 33 24 17 10 0 1 49 27 226
2018 PM-04 17 30 27 12 14 0 0 47 26 208
2018 PM-05 15 26 32 15 12 0 0 42 26 171
2018 PM-06 12 27 28 20 12 0 0 39 32 137
2017 PM 17 33 24 17 9 0 0 51 25 939
2017 PM-02 22 39 22 12 6 0 0 61 17 170
2017 PM-03 17 33 24 15 10 0 0 51 26 242
2017 PM-04 18 29 22 19 12 0 0 46 31 192
2017 PM-05 16 36 22 19 6 1 0 52 25 173
2017 PM-06 13 27 33 17 9 0 0 40 26 129
2017 PM-07 4 32 25 25 14 0 0 37 38 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 36 25 13 6 0 0 57 19 983
2018 PM-02 17 35 28 14 6 1 0 52 20 187
2018 PM-03 20 31 28 12 8 0 1 51 20 226
2018 PM-04 19 34 23 18 6 0 0 53 24 209
2018 PM-05 22 46 21 8 4 0 0 68 11 171
2018 PM-06 31 34 23 9 4 0 0 65 12 137
2017 PM 25 33 23 12 6 0 1 59 18 938
2017 PM-02 27 32 23 11 7 0 1 59 18 169
2017 PM-03 21 30 25 16 8 0 0 51 24 242
2017 PM-04 20 30 26 16 5 1 1 52 22 192
2017 PM-05 27 41 20 8 3 1 0 69 11 173
2017 PM-06 35 35 19 6 5 0 0 70 12 129
2017 PM-07 36 32 23 9 0 0 0 68 9 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 36 27 14 6 0 0 53 21 981
2018 PM-02 17 41 23 15 3 1 1 58 18 185
2018 PM-03 18 32 27 16 7 0 1 51 22 225
2018 PM-04 16 33 27 15 8 0 0 50 23 210
2018 PM-05 15 33 32 13 6 0 0 49 19 171
2018 PM-06 16 45 24 9 6 0 0 61 15 137
2017 PM 19 33 26 14 8 0 0 52 22 937
2017 PM-02 29 31 23 13 5 1 0 60 18 170
2017 PM-03 19 30 23 19 9 0 0 49 28 240
2017 PM-04 18 31 26 15 9 0 1 49 24 192
2017 PM-05 15 39 29 10 6 1 1 54 16 173
2017 PM-06 16 36 27 11 9 0 0 53 20 129
2017 PM-07 15 29 32 23 0 0 0 45 23 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 35 22 12 7 0 0 58 20 977
2018 PM-02 22 39 19 14 7 0 0 60 21 186
2018 PM-03 20 31 29 12 8 0 1 51 19 224
2018 PM-04 22 31 23 14 9 0 0 54 23 208
2018 PM-05 16 43 23 12 6 0 0 59 18 171
2018 PM-06 38 35 15 8 4 0 0 73 13 136
2017 PM 24 34 21 13 7 0 1 59 20 939
2017 PM-02 23 34 22 13 6 0 1 58 20 170
2017 PM-03 23 28 19 19 11 0 0 51 30 242
2017 PM-04 22 33 24 11 9 0 1 56 20 192
2017 PM-05 25 40 18 11 4 1 1 67 15 173
2017 PM-06 27 40 22 7 5 0 0 67 12 129
2017 PM-07 38 39 5 14 5 0 0 77 18 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 36 22 11 4 0 0 63 15 979
2018 PM-02 27 50 14 6 2 1 0 77 9 186
2018 PM-03 32 30 22 11 4 0 1 63 15 223
2018 PM-04 27 34 23 11 4 0 0 61 16 209
2018 PM-05 24 35 25 12 5 0 0 58 17 171
2018 PM-06 20 32 30 14 4 0 0 52 18 137
2017 PM 29 33 23 9 5 0 1 63 14 938
2017 PM-02 42 29 18 5 4 1 1 72 10 170
2017 PM-03 29 35 22 8 5 0 0 64 13 241
2017 PM-04 26 32 26 8 5 0 2 60 14 192
2017 PM-05 27 30 24 10 7 0 1 58 17 173
2017 PM-06 17 40 26 12 5 0 0 57 17 129
2017 PM-07 28 25 16 28 5 0 0 52 32 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 28 12 6 2 0 1 79 8 979
2018 PM-02 49 31 13 5 1 1 0 81 6 186
2018 PM-03 46 30 14 7 2 0 1 76 9 222
2018 PM-04 50 30 12 6 3 0 0 80 9 210
2018 PM-05 56 23 12 4 3 0 2 80 7 172
2018 PM-06 59 23 7 7 3 0 1 83 10 136
2017 PM 53 23 13 7 2 0 1 77 9 942
2017 PM-02 54 27 15 3 1 0 0 81 4 171
2017 PM-03 49 23 15 10 2 0 1 73 12 243
2017 PM-04 50 22 13 9 3 0 2 74 12 193
2017 PM-05 58 23 9 6 2 0 1 82 9 173
2017 PM-06 57 22 15 2 4 0 1 79 6 129
2017 PM-07 63 23 9 5 0 0 0 86 5 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 74 14 3 2 1 1 5 93 3 976
2018 PM-02 67 19 5 5 1 1 2 88 7 186
2018 PM-03 68 19 4 2 0 1 6 93 3 224
2018 PM-04 75 14 2 1 1 1 5 95 3 209
2018 PM-05 80 8 4 1 1 0 5 94 3 169
2018 PM-06 84 9 2 0 1 0 4 97 1 136

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 70 15 5 2 4 1 3 88 6 981
2018 PM-02 63 25 4 2 4 1 1 90 6 187
2018 PM-03 64 20 5 2 4 1 4 88 7 226
2018 PM-04 68 13 7 4 4 0 4 85 9 208
2018 PM-05 78 12 3 1 4 1 2 92 5 172
2018 PM-06 83 3 7 2 2 0 2 88 5 135
2017 PM 75 13 5 3 2 0 2 90 6 941
2017 PM-02 70 16 8 4 1 0 1 87 5 171
2017 PM-03 72 14 4 4 2 0 3 89 7 243
2017 PM-04 75 9 6 5 2 0 2 86 8 193
2017 PM-05 79 13 2 2 1 1 2 95 3 173
2017 PM-06 78 11 2 2 3 0 4 93 6 128
2017 PM-07 82 9 5 0 4 0 0 91 4 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 34 15 5 2 0 0 77 8 989
2018 PM-02 38 38 14 6 3 0 1 76 9 188
2018 PM-03 43 32 14 6 3 0 1 77 9 228
2018 PM-04 47 29 17 4 3 0 0 76 7 211
2018 PM-05 42 37 14 5 1 0 0 80 6 172
2018 PM-06 46 34 14 4 1 0 0 80 5 138
2017 PM 48 32 13 4 2 0 1 81 6 942
2017 PM-02 50 28 18 3 2 0 0 78 4 171
2017 PM-03 47 32 14 4 3 0 1 79 7 243
2017 PM-04 52 31 10 5 1 0 1 83 7 193
2017 PM-05 45 36 9 6 3 1 1 82 9 172
2017 PM-06 48 35 11 2 2 0 1 84 5 130
2017 PM-07 41 45 9 0 4 0 0 86 4 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 26 13 6 6 0 0 75 12 986
2018 PM-02 38 30 16 9 7 0 0 68 15 188
2018 PM-03 46 30 11 5 6 0 1 77 12 228
2018 PM-04 55 19 12 7 8 0 0 73 15 211
2018 PM-05 51 27 16 3 2 0 0 79 5 171
2018 PM-06 56 25 9 7 4 0 0 81 10 137
2017 PM 58 22 9 7 3 0 1 80 10 942
2017 PM-02 48 26 12 9 4 0 1 75 13 171
2017 PM-03 54 24 9 9 4 0 0 78 13 243
2017 PM-04 59 16 12 8 4 0 2 76 12 193
2017 PM-05 64 22 6 4 2 1 1 87 6 172
2017 PM-06 69 18 5 3 2 0 2 89 5 130
2017 PM-07 62 29 0 5 4 0 0 91 9 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 25 12 5 2 0 14 78 8 986
2018 PM-02 46 25 12 3 5 0 9 78 9 188
2018 PM-03 40 22 7 7 2 0 21 79 11 228
2018 PM-04 46 18 10 4 0 0 20 82 5 211
2018 PM-05 36 33 13 5 2 0 10 77 8 171
2018 PM-06 34 32 18 7 2 0 7 71 9 137
2017 PM 47 22 11 4 2 0 14 81 7 939
2017 PM-02 46 23 15 4 3 0 9 76 7 169
2017 PM-03 53 19 6 5 1 0 15 85 7 242
2017 PM-04 47 14 7 2 0 0 29 87 4 193
2017 PM-05 40 30 13 5 2 0 9 77 8 173
2017 PM-06 44 28 17 3 2 0 7 77 5 129
2017 PM-07 43 29 14 5 0 0 9 80 5 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 32 13 4 2 0 1 81 6 983
2018 PM-02 45 37 11 3 4 0 2 83 6 188
2018 PM-03 47 32 14 4 1 0 2 80 6 225
2018 PM-04 54 27 13 5 0 0 0 81 6 210
2018 PM-05 53 30 10 3 2 0 2 85 5 171
2018 PM-06 43 33 17 4 2 0 1 77 6 138
2017 PM 54 28 11 3 2 0 2 84 5 938
2017 PM-02 53 25 16 2 2 0 1 80 4 171
2017 PM-03 58 29 8 2 1 0 2 89 3 239
2017 PM-04 52 29 9 4 3 0 2 83 7 193
2017 PM-05 50 33 11 4 1 0 2 84 5 173
2017 PM-06 58 24 11 4 2 0 2 84 6 129
2017 PM-07 37 29 25 9 0 0 0 66 9 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 52 19 11 7 10 0 2 72 17 985
2018 PM-02 40 23 10 11 14 0 2 64 25 188
2018 PM-03 44 19 13 7 13 0 3 65 21 228
2018 PM-04 50 17 13 9 9 0 2 68 18 210
2018 PM-05 61 20 11 3 5 0 0 81 8 171
2018 PM-06 72 16 6 1 3 0 1 90 4 137
2017 PM 50 22 11 7 8 0 2 73 15 943
2017 PM-02 39 25 13 8 14 1 1 65 22 171
2017 PM-03 44 21 12 9 13 0 1 66 22 243
2017 PM-04 45 23 12 9 6 0 4 71 17 193
2017 PM-05 60 19 13 3 2 1 2 82 5 173
2017 PM-06 69 20 4 3 1 0 4 92 4 130
2017 PM-07 51 28 15 6 0 0 0 78 6 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 36 14 4 1 0 2 80 6 986
2018 PM-02 44 34 14 5 1 0 1 79 7 186
2018 PM-03 33 42 16 5 2 0 2 77 7 227
2018 PM-04 41 40 14 3 1 0 1 82 4 211
2018 PM-05 48 32 15 4 0 0 2 81 4 172
2018 PM-06 49 29 14 7 0 0 1 79 7 138
2017 PM 49 31 14 4 1 0 2 82 4 943
2017 PM-02 48 32 16 2 1 1 1 81 3 171
2017 PM-03 47 34 13 4 1 0 1 82 5 243
2017 PM-04 47 35 12 3 2 0 2 83 5 193
2017 PM-05 50 28 13 5 1 0 3 81 5 173
2017 PM-06 57 24 14 3 1 0 2 82 4 130
2017 PM-07 63 18 18 0 0 0 0 82 0 21

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 7 27 43 19 5 0 0 34 24 987
2018 PM-02 6 34 38 18 4 0 0 40 22 188
2018 PM-03 9 28 40 18 6 0 0 37 23 228
2018 PM-04 6 24 43 23 4 0 0 30 27 210
2018 PM-05 8 23 51 15 2 0 0 31 18 171
2018 PM-06 6 26 40 22 7 0 0 32 28 138
2017 PM 6 26 44 18 7 0 0 31 25 942
2017 PM-02 9 33 37 15 7 0 0 42 22 171
2017 PM-03 6 26 43 15 9 0 0 33 24 242
2017 PM-04 3 26 46 16 8 0 0 30 24 193
2017 PM-05 6 23 42 25 5 0 0 29 29 173
2017 PM-06 3 22 52 20 4 0 0 25 24 130
2017 PM-07 0 5 54 32 9 0 0 5 41 21

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 25 41 18 6 0 0 24 35 978
2018 PM-02 11 24 41 16 8 0 0 24 35 185
2018 PM-03 15 17 38 22 8 0 0 29 32 223
2018 PM-04 9 24 42 18 6 0 0 24 33 208
2018 PM-05 6 30 43 16 6 0 0 22 35 172
2018 PM-06 10 31 41 16 1 0 1 18 41 137
2017 PM 9 23 42 19 6 0 0 25 32 938
2017 PM-02 10 21 36 25 7 0 0 33 32 170
2017 PM-03 11 22 39 22 6 0 0 28 33 242
2017 PM-04 10 19 48 17 5 0 0 22 30 193
2017 PM-05 5 31 45 13 6 0 0 19 36 171
2017 PM-06 7 24 45 21 3 0 0 24 31 129
2017 PM-07 18 23 50 5 4 0 0 9 41 21
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 25 22 14 20 1 0 18 82 986
2018 PM-02 10 25 19 19 26 1 1 10 90 186
2018 PM-03 15 25 22 16 20 1 0 15 85 227
2018 PM-04 19 23 25 12 20 1 0 19 81 211
2018 PM-05 25 27 22 11 14 1 0 25 75 171
2018 PM-06 18 28 25 13 15 1 0 18 82 138
2017 PM 17 22 23 17 19 2 0 18 82 943
2017 PM-02 8 23 28 17 23 2 0 8 92 171
2017 PM-03 14 20 25 17 23 2 0 15 85 243
2017 PM-04 20 24 19 17 19 1 0 20 80 193
2017 PM-05 25 20 22 15 16 2 0 25 75 173
2017 PM-06 23 22 25 18 11 2 0 24 76 130
2017 PM-07 9 14 28 31 14 5 0 10 90 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 30 802
2018 PM-02 39 163
2018 PM-03 41 191
2018 PM-04 29 168
2018 PM-05 19 128
2018 PM-06 15 112
2017 PM 28 748
2017 PM-02 29 152
2017 PM-03 40 198
2017 PM-04 27 150
2017 PM-05 18 125
2017 PM-06 14 97
2017 PM-07 11 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 38 801
2018 PM-02 44 162
2018 PM-03 38 191
2018 PM-04 41 168
2018 PM-05 32 128
2018 PM-06 34 112
2017 PM 36 748
2017 PM-02 36 152
2017 PM-03 43 198
2017 PM-04 37 150
2017 PM-05 33 125
2017 PM-06 25 97
2017 PM-07 36 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 23 802
2018 PM-02 34 163
2018 PM-03 26 191
2018 PM-04 27 168
2018 PM-05 12 128
2018 PM-06 13 112
2017 PM 18 748
2017 PM-02 22 152
2017 PM-03 20 198
2017 PM-04 21 150
2017 PM-05 13 125
2017 PM-06 6 97
2017 PM-07 6 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 68 803
2018 PM-02 74 163
2018 PM-03 63 191
2018 PM-04 63 169
2018 PM-05 71 128
2018 PM-06 71 112
2017 PM 69 748
2017 PM-02 78 152
2017 PM-03 59 198
2017 PM-04 66 150
2017 PM-05 71 125
2017 PM-06 78 97
2017 PM-07 55 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 7 801
2018 PM-02 4 162
2018 PM-03 6 191
2018 PM-04 8 168
2018 PM-05 9 128
2018 PM-06 8 112
2017 PM 5 748
2017 PM-02 3 152
2017 PM-03 7 198
2017 PM-04 6 150
2017 PM-05 4 125
2017 PM-06 4 97
2017 PM-07 0 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 36 801
2018 PM-02 34 162
2018 PM-03 31 191
2018 PM-04 40 168
2018 PM-05 34 128
2018 PM-06 39 112

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 34 801
2018 PM-02 33 162
2018 PM-03 34 191
2018 PM-04 35 168
2018 PM-05 37 128
2018 PM-06 29 112
2017 PM 37 748
2017 PM-02 34 152
2017 PM-03 40 198
2017 PM-04 37 150
2017 PM-05 33 125
2017 PM-06 42 97
2017 PM-07 53 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 4 29 18 13 8 28 774
2018 PM-02 2 27 17 11 8 35 158
2018 PM-03 3 35 16 12 5 29 185
2018 PM-04 5 24 18 16 10 26 164
2018 PM-05 5 34 18 11 8 24 122
2018 PM-06 8 28 18 11 7 27 110
2017 PM 5 33 19 13 5 24 736
2017 PM-02 3 30 20 15 6 26 147
2017 PM-03 3 32 20 11 6 27 199
2017 PM-04 7 32 16 10 6 28 147
2017 PM-05 9 36 17 15 5 18 124
2017 PM-06 7 41 20 13 2 18 96
2017 PM-07 6 6 21 37 6 24 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 28 72 795
2018 PM-02 31 69 160
2018 PM-03 28 72 190
2018 PM-04 28 72 167
2018 PM-05 27 73 128
2018 PM-06 29 71 111

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 19 17 11 10 1 6 59 22 989
2018 PM-02 30 20 16 14 12 1 5 54 28 188
2018 PM-03 33 17 19 11 12 1 6 54 26 227
2018 PM-04 34 23 13 11 9 1 8 63 23 211
2018 PM-05 41 19 23 6 6 0 5 63 13 172
2018 PM-06 44 17 13 9 10 1 6 65 21 138

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 26 16 22 23 1 4 37 47 804
2018 PM-02 9 27 14 24 23 1 2 37 49 166
2018 PM-03 9 29 18 20 21 1 1 39 42 191
2018 PM-04 9 24 16 24 21 1 6 35 47 169
2018 PM-05 10 25 14 22 24 2 2 37 48 127
2018 PM-06 9 23 14 19 26 0 9 35 50 111
2017 PM 9 21 14 22 28 1 5 32 53 754
2017 PM-02 11 26 16 16 27 2 2 38 46 153
2017 PM-03 7 17 13 26 33 0 3 26 61 201
2017 PM-04 9 17 12 27 26 1 9 29 58 150
2017 PM-05 7 24 16 19 28 2 3 33 50 126
2017 PM-06 7 26 10 23 25 1 8 36 53 97
2017 PM-07 11 18 18 11 32 0 11 32 48 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 2 11 15 23 41 2 6 14 70 804
2018 PM-02 2 11 13 28 37 2 6 15 71 166
2018 PM-03 2 13 17 19 42 3 4 16 65 191
2018 PM-04 2 10 14 22 41 2 8 13 71 169
2018 PM-05 2 12 13 25 45 2 2 14 72 128
2018 PM-06 1 8 16 17 44 2 12 10 71 111
2017 PM 2 7 12 17 54 2 7 9 78 752
2017 PM-02 4 8 14 16 51 2 5 13 72 152
2017 PM-03 2 6 11 18 58 1 5 8 80 201
2017 PM-04 2 6 11 13 58 1 9 8 79 150
2017 PM-05 0 8 14 14 51 5 7 9 74 126
2017 PM-06 1 6 7 24 49 2 11 8 83 96
2017 PM-07 0 0 21 20 48 0 11 0 76 18
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