2018 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 38 4 4 1 0 0 91 5 346
2018 Non-supervisor 47 37 8 5 3 0 0 83 8 1161
2017 Supervisor 49 36 6 5 3 0 0 86 8 257
2017 Non-supervisor 47 37 7 5 3 0 0 85 9 889
2014 Supervisor 50 38 4 5 3 0 0 88 7 308
2014 Non-supervisor 45 39 8 6 2 0 0 84 8 983
2011 Supervisor 52 37 4 4 3 0 0 88 7 320
2011 Non-supervisor 47 36 8 6 3 0 0 83 9 932

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 36 9 6 4 0 0 81 10 351
2018 Non-supervisor 41 36 10 9 4 0 0 77 13 1153
2017 Supervisor 40 37 10 10 4 0 0 77 13 257
2017 Non-supervisor 38 37 11 10 4 0 0 75 14 887

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 24 4 1 0 0 0 95 2 347
2018 Non-supervisor 60 28 8 2 1 0 0 88 4 1143
2017 Supervisor 68 25 7 1 0 0 0 93 1 257
2017 Non-supervisor 61 30 6 2 1 0 0 91 3 883
2014 Supervisor 77 18 4 1 0 0 0 95 1 308
2014 Non-supervisor 68 25 5 1 1 0 0 93 2 983
2011 Supervisor 75 22 2 2 0 0 0 96 2 320
2011 Non-supervisor 65 26 6 2 1 0 0 91 3 934

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 32 5 3 1 0 0 91 4 351
2018 Non-supervisor 53 33 8 3 2 0 0 87 6 1153
2017 Supervisor 53 35 6 4 2 0 0 88 6 257
2017 Non-supervisor 53 33 7 4 3 0 0 86 7 884
2014 Supervisor 58 30 6 4 3 0 0 88 6 307
2014 Non-supervisor 53 35 6 3 2 0 0 88 5 983
2011 Supervisor 54 38 4 2 3 0 0 91 5 320
2011 Non-supervisor 51 35 7 4 2 0 0 87 6 933

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 26 7 3 1 0 0 90 4 349
2018 Non-supervisor 62 23 10 3 1 0 0 86 4 1163
2017 Supervisor 57 28 7 6 2 0 0 86 8 258
2017 Non-supervisor 57 27 10 4 3 0 0 84 7 887
2014 Supervisor 58 28 6 5 2 0 0 86 7 308
2014 Non-supervisor 56 28 9 4 2 1 0 84 7 980
2011 Supervisor 49 32 11 5 2 1 0 81 8 319
2011 Non-supervisor 46 33 12 5 3 1 0 80 8 932

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 29 6 5 1 0 0 88 6 350
2018 Non-supervisor 58 27 9 4 2 0 0 85 6 1160
2017 Supervisor 54 31 6 8 1 0 0 85 9 258
2017 Non-supervisor 53 30 10 5 2 0 0 83 7 887
2014 Supervisor 53 29 8 7 3 0 0 82 9 308
2014 Non-supervisor 53 31 9 5 3 0 0 84 7 979
2011 Supervisor 47 37 7 5 4 0 0 84 9 318
2011 Non-supervisor 44 35 11 7 3 0 0 79 10 932

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 23 12 5 3 0 0 80 7 351
2018 Non-supervisor 58 21 11 6 3 1 0 80 9 1164
2017 Supervisor 54 23 11 7 3 2 0 78 10 258
2017 Non-supervisor 53 23 11 6 4 2 1 78 11 886
2014 Supervisor 56 21 9 5 7 2 0 79 12 307
2014 Non-supervisor 53 23 10 6 5 3 0 78 11 981
2011 Supervisor 50 23 13 8 5 1 0 73 13 318
2011 Non-supervisor 48 22 13 8 5 3 1 73 14 933
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 28 7 6 3 1 0 84 8 351
2018 Non-supervisor 52 27 9 5 4 2 1 81 10 1158
2017 Supervisor 50 32 11 4 2 0 0 82 6 258
2017 Non-supervisor 51 28 10 5 4 1 1 81 9 888
2014 Supervisor 53 27 10 5 3 1 0 81 9 308
2014 Non-supervisor 51 30 10 5 3 2 0 82 8 983
2011 Supervisor 51 29 9 6 5 1 0 80 11 319
2011 Non-supervisor 46 28 12 6 4 3 0 77 11 931

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 31 8 5 2 0 0 85 7 351
2018 Non-supervisor 48 32 8 7 4 1 0 81 11 1159
2017 Supervisor 46 35 9 8 2 0 0 81 10 257
2017 Non-supervisor 47 32 9 7 5 0 0 80 11 887
2014 Supervisor 50 34 7 5 3 0 0 85 8 308
2014 Non-supervisor 47 32 9 8 4 1 0 79 12 984
2011 Supervisor 48 34 7 6 4 0 0 82 11 320
2011 Non-supervisor 43 32 11 8 5 1 0 76 13 930

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 24 10 5 4 1 0 82 8 352
2018 Non-supervisor 53 27 9 6 5 0 0 80 11 1155
2017 Supervisor 55 27 9 7 3 0 0 82 9 256
2017 Non-supervisor 56 26 8 6 4 0 0 83 10 887
2014 Supervisor 54 29 9 6 2 0 0 83 8 307
2014 Non-supervisor 55 28 8 6 3 0 0 83 9 983

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 34 18 9 4 1 0 69 13 349
2018 Non-supervisor 33 32 15 9 4 8 0 70 13 1164
2017 Supervisor 27 40 13 13 6 1 0 67 19 258
2017 Non-supervisor 27 32 14 12 7 9 0 64 21 887
2014 Supervisor 32 40 10 11 5 1 0 73 16 308
2014 Non-supervisor 33 32 13 10 5 8 0 71 16 981
2011 Supervisor 22 37 16 13 11 2 0 60 24 320
2011 Non-supervisor 25 29 19 11 7 9 1 60 20 933

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 39 16 9 6 0 0 69 15 349
2018 Non-supervisor 30 34 16 13 5 2 0 65 19 1161
2017 Supervisor 27 40 14 16 4 0 0 66 20 258
2017 Non-supervisor 25 34 15 16 9 2 0 60 25 884
2014 Supervisor 30 38 13 13 6 0 0 68 19 308
2014 Non-supervisor 29 35 14 13 6 3 0 66 20 983
2011 Supervisor 23 41 12 16 8 0 0 64 24 319
2011 Non-supervisor 25 35 16 14 8 3 0 62 22 932

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 38 23 17 6 0 0 54 23 349
2018 Non-supervisor 19 30 20 16 8 6 0 53 26 1161
2017 Supervisor 11 40 17 24 7 1 0 51 31 258
2017 Non-supervisor 17 30 18 19 9 6 0 50 30 889
2014 Supervisor 17 36 20 19 9 0 0 52 27 308
2014 Non-supervisor 20 33 17 17 7 7 0 56 26 982
2011 Supervisor 13 37 21 18 10 1 0 51 28 320
2011 Non-supervisor 13 34 19 16 9 8 0 52 27 933

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 40 19 19 7 1 0 54 27 350
2018 Non-supervisor 16 32 17 20 12 3 0 49 33 1165
2017 Supervisor 13 34 16 26 11 0 0 47 37 257
2017 Non-supervisor 13 30 14 25 15 3 0 44 42 886
2014 Supervisor 18 34 17 21 10 1 0 52 31 307
2014 Non-supervisor 18 32 16 21 11 2 0 51 33 981
2011 Supervisor 10 38 15 24 12 0 0 49 37 319
2011 Non-supervisor 13 38 14 20 12 3 0 53 33 932
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 37 15 10 6 0 0 69 16 348
2018 Non-supervisor 34 36 14 11 5 0 0 70 16 1159
2017 Supervisor 32 38 11 13 6 0 0 70 19 257
2017 Non-supervisor 33 38 12 11 6 0 0 71 17 888
2014 Supervisor 36 33 14 11 7 0 0 69 18 308
2014 Non-supervisor 35 38 13 8 5 0 0 73 13 982
2011 Supervisor 25 45 12 11 7 0 0 69 18 320
2011 Non-supervisor 27 42 13 11 6 0 1 69 17 933

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 45 12 9 3 0 0 75 13 350
2018 Non-supervisor 29 41 14 12 5 0 0 70 16 1160
2017 Supervisor 30 40 12 17 2 0 0 70 19 257
2017 Non-supervisor 29 42 11 13 4 0 0 71 17 888

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 38 18 16 7 2 3 57 24 351
2018 Non-supervisor 15 20 19 16 11 16 3 43 33 1156
2017 Supervisor 12 41 15 15 12 2 3 56 28 257
2017 Non-supervisor 11 19 17 19 15 17 2 37 41 888
2014 Supervisor 16 36 15 22 9 2 1 53 32 307
2014 Non-supervisor 12 23 15 17 13 16 3 44 37 983

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 36 10 9 5 1 0 77 14 352
2018 Non-supervisor 42 33 11 8 4 1 1 76 12 1158
2017 Supervisor 35 37 11 12 4 0 0 72 16 258
2017 Non-supervisor 41 35 10 9 4 0 1 77 13 888
2014 Supervisor 40 38 11 7 4 0 0 78 11 308
2014 Non-supervisor 42 36 11 7 4 1 0 79 10 984
2011 Supervisor 33 42 10 8 6 0 0 76 14 320
2011 Non-supervisor 37 35 12 9 6 1 1 73 15 932

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 34 15 9 4 4 4 70 14 349
2017 Supervisor 25 41 14 13 5 1 2 68 18 258
2014 Supervisor 35 33 12 10 5 2 3 71 16 308

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 46 6 9 2 0 0 82 11 350
2018 Non-supervisor 33 42 9 11 3 1 0 77 14 1162
2017 Supervisor 37 44 8 9 2 0 0 81 10 258
2017 Non-supervisor 36 42 9 9 4 0 0 78 14 888
2014 Supervisor 39 36 10 11 3 0 0 76 14 307
2014 Non-supervisor 38 38 9 10 4 0 1 77 14 984
2011 Supervisor 42 39 10 6 3 0 1 81 9 320
2011 Non-supervisor 38 39 9 8 4 1 1 78 12 932

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 35 3 3 0 0 0 93 4 350
2018 Non-supervisor 53 33 7 5 2 0 0 86 7 1157
2017 Supervisor 56 35 2 6 1 0 0 91 6 258
2017 Non-supervisor 53 34 6 3 2 0 0 88 6 889
2014 Supervisor 59 32 3 4 1 0 0 91 6 308
2014 Non-supervisor 53 34 6 5 2 0 0 88 6 983
2011 Supervisor 64 27 4 2 2 0 0 91 4 319
2011 Non-supervisor 52 33 6 5 3 0 0 86 8 932

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 34 4 2 0 0 0 95 2 348
2018 Non-supervisor 53 33 7 4 2 0 0 87 7 1146
2017 Supervisor 63 30 2 5 0 0 0 93 5 258
2017 Non-supervisor 55 34 5 3 2 0 0 89 5 887
2014 Supervisor 63 31 4 2 1 0 0 94 2 307
2014 Non-supervisor 54 34 6 4 2 0 0 88 6 984
2011 Supervisor 61 34 2 2 1 0 0 96 3 320
2011 Non-supervisor 51 40 4 3 2 0 0 91 5 934

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 45 11 11 6 0 0 73 17 350
2018 Non-supervisor 32 32 15 12 7 2 0 65 19 1151
2017 Supervisor 24 46 9 11 9 0 0 70 20 258
2017 Non-supervisor 27 38 12 14 8 2 0 66 22 887
2014 Supervisor 30 38 16 10 6 1 0 68 16 307
2014 Non-supervisor 35 34 12 11 6 1 0 71 17 981
2011 Supervisor 30 45 12 7 7 0 0 75 14 319
2011 Non-supervisor 30 36 15 10 8 2 0 67 18 933

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 32 10 14 8 0 0 68 22 350
2018 Non-supervisor 31 27 13 14 11 1 2 60 26 1153
2017 Supervisor 28 34 11 14 10 1 2 64 25 258
2017 Non-supervisor 22 32 14 16 14 2 2 55 30 886
2014 Supervisor 37 29 11 11 11 1 1 67 22 308
2014 Non-supervisor 29 30 13 14 11 1 2 61 26 980
2011 Supervisor 28 37 9 12 11 0 2 67 23 318
2011 Non-supervisor 23 31 14 15 14 2 2 56 30 932

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 36 4 3 2 0 0 91 5 352
2018 Non-supervisor 40 40 9 7 3 0 0 80 11 1156
2017 Supervisor 49 35 7 8 1 0 0 83 9 256
2017 Non-supervisor 41 38 9 8 4 0 0 80 11 882
2014 Supervisor 47 38 5 6 3 0 0 85 10 308
2014 Non-supervisor 34 44 10 7 5 0 0 78 12 984
2011 Supervisor 51 36 4 6 3 0 0 87 9 317
2011 Non-supervisor 40 38 10 8 3 1 0 78 12 933

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 29 5 4 1 0 0 90 5 347
2018 Non-supervisor 50 32 9 5 3 0 0 83 8 1149
2017 Supervisor 56 34 4 5 0 0 0 90 6 257
2017 Non-supervisor 50 32 9 6 3 0 0 82 8 882
2014 Supervisor 57 26 9 7 2 0 0 83 9 308
2014 Non-supervisor 50 32 9 6 3 0 0 82 9 984

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 37 9 7 2 0 0 83 9 351
2018 Non-supervisor 43 37 10 6 3 0 0 80 10 1153
2017 Supervisor 45 31 12 10 2 0 0 76 12 257
2017 Non-supervisor 42 39 9 7 3 0 0 82 10 884
2014 Supervisor 45 33 9 10 3 0 0 78 13 308
2014 Non-supervisor 45 36 11 6 3 0 0 81 9 984
2011 Supervisor 41 38 12 5 5 0 0 79 9 317
2011 Non-supervisor 43 37 10 7 2 1 1 81 9 931

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 44 13 3 2 0 0 82 6 351
2018 Non-supervisor 35 38 16 6 3 2 0 75 9 1155
2017 Supervisor 38 42 11 6 2 0 0 81 9 258
2017 Non-supervisor 28 42 16 8 4 2 0 72 11 887

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 32 6 4 2 0 0 88 6 351
2018 Non-supervisor 62 26 6 4 2 0 0 88 6 1162
2017 Supervisor 54 32 6 5 4 0 0 86 8 258
2017 Non-supervisor 59 28 6 5 2 0 0 88 6 888
2014 Supervisor 54 28 10 5 3 0 0 83 8 308
2014 Non-supervisor 59 27 7 4 2 1 1 87 6 983
2011 Supervisor 45 34 8 9 3 0 0 80 12 320
2011 Non-supervisor 55 30 7 5 2 1 1 86 7 934

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 29 23 14 8 0 0 54 22 352
2018 Non-supervisor 48 34 11 4 2 0 1 83 6 1162
2017 Supervisor 27 36 21 10 5 0 1 64 16 258
2017 Non-supervisor 48 35 10 4 1 0 1 84 5 889
2014 Supervisor 24 35 23 11 6 0 0 60 17 308
2014 Non-supervisor 46 39 11 3 1 0 1 86 4 984
2011 Supervisor 19 31 25 15 10 0 0 50 25 320
2011 Non-supervisor 38 38 15 5 3 1 0 77 8 933

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 31 40 29 352
2018 Non-supervisor 24 46 30 1164
2017 Supervisor 31 40 30 258
2017 Non-supervisor 22 47 31 888
2014 Supervisor 35 41 24 307
2014 Non-supervisor 21 49 31 981
2011 Supervisor 32 44 24 318
2011 Non-supervisor 24 48 28 931

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 11 63 16 4 1 5 110
2018 Non-supervisor 17 52 13 6 7 4 285
2017 Supervisor 16 51 19 9 1 4 79
2017 Non-supervisor 18 58 11 4 3 5 197
2014 Supervisor 10 56 23 6 9999 4 109
2014 Non-supervisor 18 51 14 8 9999 9 200
2011 Supervisor 17 53 21 3 9999 6 102
2011 Non-supervisor 12 58 15 7 9999 8 222
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 28 1 2 1 0 0 95 3 352
2018 Non-supervisor 54 34 7 3 2 0 0 88 5 1159
2017 Supervisor 57 31 7 6 0 0 0 87 6 256
2017 Non-supervisor 48 36 8 5 3 0 0 84 8 887
2014 Supervisor 61 30 4 3 2 0 0 91 6 308
2014 Non-supervisor 50 36 7 5 1 0 0 87 6 984
2011 Supervisor 57 35 4 2 2 0 0 92 4 319
2011 Non-supervisor 48 37 8 5 2 0 0 86 7 934

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 42 10 8 2 0 0 80 10 350
2018 Non-supervisor 38 39 14 6 2 0 0 78 8 1154
2017 Supervisor 30 41 16 8 4 0 0 72 12 257
2017 Non-supervisor 34 40 11 10 5 0 0 74 15 886
2014 Supervisor 37 42 11 6 5 0 0 79 10 308
2014 Non-supervisor 37 40 12 8 3 1 0 77 11 981
2011 Supervisor 32 47 6 9 5 0 0 80 14 319
2011 Non-supervisor 35 42 12 7 4 1 0 77 11 930

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 28 40 20 5 0 0 25 35 351
2018 Non-supervisor 7 22 36 23 11 1 1 34 29 1160
2017 Supervisor 7 30 41 17 5 0 1 21 38 257
2017 Non-supervisor 8 19 43 18 10 1 2 28 28 885
2014 Supervisor 13 24 43 16 5 0 0 21 36 307
2014 Non-supervisor 7 22 39 20 10 0 1 31 30 981
2011 Supervisor 11 27 40 18 3 0 1 22 38 319
2011 Non-supervisor 8 24 40 18 8 1 2 26 33 931

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 19 34 31 10 0 1 41 24 349
2018 Non-supervisor 5 14 28 28 22 1 1 51 20 1149
2017 Supervisor 6 21 29 27 15 1 1 43 27 258
2017 Non-supervisor 6 13 28 27 22 2 2 51 20 883
2014 Supervisor 6 14 31 32 15 0 1 48 21 307
2014 Non-supervisor 4 13 27 32 21 1 2 54 18 980
2011 Supervisor 8 16 37 27 10 0 2 38 25 320
2011 Non-supervisor 6 14 27 30 18 2 3 51 21 930

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 25 37 18 5 0 1 23 39 349
2018 Non-supervisor 11 20 31 22 13 1 1 36 32 1153
2017 Supervisor 11 27 35 20 6 0 2 26 39 257
2017 Non-supervisor 11 22 33 20 12 1 2 32 34 886
2014 Supervisor 17 27 37 13 5 0 1 19 44 308
2014 Non-supervisor 13 23 32 18 12 1 1 31 37 983
2011 Supervisor 19 28 37 11 4 0 0 16 47 320
2011 Non-supervisor 14 25 33 15 8 2 3 25 41 930

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 13 41 28 12 0 1 40 19 349
2018 Non-supervisor 2 9 24 36 26 1 2 64 11 1150
2017 Supervisor 4 13 33 38 9 1 2 48 18 255
2017 Non-supervisor 2 7 29 35 23 1 3 60 10 882
2014 Supervisor 7 14 38 29 13 0 0 41 21 308
2014 Non-supervisor 3 8 27 37 23 0 2 61 11 979
2011 Supervisor 11 18 36 27 8 0 0 34 30 319
2011 Non-supervisor 5 11 30 30 20 1 2 52 17 930

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 29 33 13 6 1 1 19 47 351
2018 Non-supervisor 9 19 27 25 18 2 1 44 28 1154
2017 Supervisor 13 28 36 14 7 2 1 22 42 258
2017 Non-supervisor 9 18 29 21 18 1 3 41 29 881
2014 Supervisor 17 28 34 17 5 0 0 21 45 308
2014 Non-supervisor 7 15 28 27 19 1 2 48 23 980
2011 Supervisor 22 31 31 11 4 0 2 15 53 319
2011 Non-supervisor 12 19 27 23 16 1 2 40 32 931

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 35 25 11 1 0 37 27 349
2018 Non-supervisor 6 13 26 29 22 2 2 54 19 1145
2017 Supervisor 5 14 41 26 13 0 1 39 19 258
2017 Non-supervisor 6 12 26 29 21 3 3 53 19 885
2014 Supervisor 5 9 33 37 15 0 1 53 13 308
2014 Non-supervisor 3 8 24 32 28 2 2 63 12 979
2011 Supervisor 6 24 33 24 11 1 1 36 31 319
2011 Non-supervisor 7 15 28 26 18 2 4 47 23 929

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 25 38 21 3 0 0 25 37 351
2018 Non-supervisor 9 19 34 23 12 1 1 37 28 1159
2017 Supervisor 11 23 42 17 6 0 1 23 34 258
2017 Non-supervisor 9 22 32 22 12 2 2 35 32 884
2014 Supervisor 17 25 38 14 6 0 0 19 42 307
2014 Non-supervisor 11 19 35 20 12 1 1 33 30 983

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 28 6 5 2 0 0 87 7 350
2018 Non-supervisor 52 27 7 9 5 0 0 79 14 1157
2017 Supervisor 59 28 6 5 2 0 0 87 7 255
2017 Non-supervisor 49 29 7 8 6 1 0 79 14 888
2014 Supervisor 61 27 5 5 2 1 0 89 7 308
2014 Non-supervisor 52 26 8 7 6 1 0 79 13 985

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 33 5 5 0 0 0 90 5 350
2018 Non-supervisor 57 30 6 5 2 0 0 87 6 1154
2017 Supervisor 50 40 5 5 0 0 0 90 6 258
2017 Non-supervisor 51 33 7 6 3 0 0 84 9 889
2014 Supervisor 46 41 5 6 2 0 0 87 8 308
2014 Non-supervisor 50 36 7 4 2 0 0 86 7 984

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 39 3 4 0 0 0 93 4 350
2018 Non-supervisor 53 33 9 3 2 0 0 86 4 1159

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 26 6 1 2 1 0 91 3 350
2018 Non-supervisor 60 25 9 2 1 3 1 87 3 1157
2017 Supervisor 54 33 10 1 1 1 0 88 2 258
2017 Non-supervisor 50 35 8 2 2 3 1 88 4 887
2014 Supervisor 55 30 9 2 2 2 0 87 4 308
2014 Non-supervisor 56 29 8 2 1 4 1 89 3 981

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 29 5 2 1 1 0 92 3 351
2018 Non-supervisor 57 29 9 3 2 1 0 87 4 1157
2017 Supervisor 55 35 7 2 1 0 0 90 3 258
2017 Non-supervisor 49 37 7 4 2 1 0 87 6 885
2014 Supervisor 57 30 7 4 2 1 0 88 5 308
2014 Non-supervisor 56 31 7 3 1 2 0 89 4 982
2011 Supervisor 36 45 10 5 3 1 0 82 8 319
2011 Non-supervisor 39 38 12 6 3 2 0 78 10 932

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 25 6 1 1 0 0 91 3 352
2018 Non-supervisor 64 25 7 3 1 0 0 90 4 1152
2017 Supervisor 57 33 6 4 1 0 0 90 5 258
2017 Non-supervisor 57 29 7 4 2 0 0 87 6 887
2014 Supervisor 61 28 7 4 1 0 0 89 4 308
2014 Non-supervisor 60 30 5 3 2 0 0 90 5 981
2011 Supervisor 47 39 7 3 3 0 0 86 6 319
2011 Non-supervisor 49 35 9 5 1 1 0 84 6 930

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 43 12 6 3 3 2 78 9 349
2018 Non-supervisor 32 30 14 9 5 6 4 69 16 1159
2017 Supervisor 32 41 11 8 5 1 2 75 14 257
2017 Non-supervisor 31 29 15 10 8 5 3 64 19 887
2014 Supervisor 38 37 10 8 4 0 2 77 12 308
2014 Non-supervisor 38 30 11 7 6 5 3 74 14 983

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 29 6 4 2 0 0 88 6 350
2018 Non-supervisor 49 34 9 3 2 1 1 85 5 1157
2017 Supervisor 62 29 5 3 0 0 0 92 4 257
2017 Non-supervisor 53 33 6 4 2 1 0 87 6 885
2014 Supervisor 66 23 4 3 2 1 1 91 5 308
2014 Non-supervisor 57 29 6 4 1 2 1 88 5 980
2011 Supervisor 51 34 9 4 2 0 0 85 6 320
2011 Non-supervisor 45 35 8 6 3 3 1 83 9 928

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 33 9 5 2 0 0 84 7 350
2018 Non-supervisor 49 33 13 4 2 0 0 82 6 1155

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 28 16 14 11 4 2 55 27 350
2018 Non-supervisor 27 25 17 13 8 9 1 58 24 1159
2017 Supervisor 22 24 13 17 13 7 3 52 34 257
2017 Non-supervisor 21 24 14 15 14 10 2 51 33 888
2014 Supervisor 33 20 14 13 11 6 2 58 27 308
2014 Non-supervisor 27 24 16 12 10 10 2 57 24 980
2011 Supervisor 14 30 18 18 9 7 5 50 30 320
2011 Non-supervisor 19 23 18 15 10 13 2 49 30 931

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 352
2018 Non-supervisor 8 92 1157

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 28
2018 Non-supervisor 62 95

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 28
2018 Non-supervisor 54 95

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 28
2018 Non-supervisor 0 95

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 29
2018 Non-supervisor 34 95

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 29
2018 Non-supervisor 28 95

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 29
2018 Non-supervisor 48 95

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 29
2018 Non-supervisor 40 95

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 29
2018 Non-supervisor 36 95

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 29
2018 Non-supervisor 49 95

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 29
2018 Non-supervisor 30 95

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 29
2018 Non-supervisor 43 95

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 29
2018 Non-supervisor 18 95

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 29
2018 Non-supervisor 11 95

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 29
2018 Non-supervisor 54 95

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 29
2018 Non-supervisor 24 95

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 29
2018 Non-supervisor 14 95

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 29
2018 Non-supervisor 8 95

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 29
2018 Non-supervisor 27 95

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 27
2018 Non-supervisor 17 90

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 27
2018 Non-supervisor 8 90

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 27
2018 Non-supervisor 28 90

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 27
2018 Non-supervisor 42 90

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 27
2018 Non-supervisor 55 90

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 25 14 6 6 17 4 66 16 350
2018 Non-supervisor 19 16 19 6 5 28 6 54 17 1161
2017 Supervisor 21 25 16 8 5 22 2 61 18 258
2017 Non-supervisor 16 16 16 7 7 32 7 52 22 888
2014 Supervisor 27 25 16 6 5 18 3 67 13 308
2014 Non-supervisor 21 19 15 6 4 28 7 62 15 978

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 29 13 6 2 3 1 77 9 350
2018 Non-supervisor 38 30 16 6 3 7 1 74 9 1160
2017 Supervisor 35 36 16 7 2 4 0 74 9 258
2017 Non-supervisor 34 34 14 6 4 7 1 74 10 883
2014 Supervisor 43 34 12 6 3 3 0 79 9 308
2014 Non-supervisor 40 30 14 4 2 8 1 77 7 979
2011 Supervisor 36 42 13 6 2 1 0 79 8 320
2011 Non-supervisor 33 36 16 5 3 7 0 74 9 931

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 350
2018 Non-supervisor 5 95 1163

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 16
2018 Non-supervisor 34 59

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 59

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 16
2018 Non-supervisor 45 58

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 58

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 18 58

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 58

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 16
2018 Non-supervisor 53 59

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 9 59

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 8 59

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 16
2018 Non-supervisor 33 59

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 16
2018 Non-supervisor 49 54

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 16
2018 Non-supervisor 65 54

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 54

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 18 15 4 3 24 5 69 9 350
2018 Non-supervisor 20 15 21 3 3 33 6 58 9 1156
2017 Supervisor 26 22 13 4 2 30 3 71 9 258
2017 Non-supervisor 17 15 17 2 3 38 8 60 9 885
2014 Supervisor 31 17 18 3 1 25 4 69 5 308
2014 Non-supervisor 23 16 14 3 2 35 8 68 7 981

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 32 9 4 2 4 1 84 6 350
2018 Non-supervisor 41 28 16 3 2 10 1 77 6 1161
2017 Supervisor 45 31 13 4 1 6 0 81 5 258
2017 Non-supervisor 39 33 12 2 2 9 1 81 5 889
2014 Supervisor 46 30 12 2 2 8 1 82 4 307
2014 Non-supervisor 40 30 12 3 1 13 2 82 5 980
2011 Supervisor 44 41 10 2 0 3 0 88 2 320
2011 Non-supervisor 40 33 14 2 1 10 0 81 4 932
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 25 5 3 2 1 0 90 5 352
2018 Non-supervisor 62 23 8 3 3 1 0 86 6 1147
2017 Supervisor 64 23 7 4 3 0 0 87 7 258
2017 Non-supervisor 61 23 8 3 3 1 0 86 6 888

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 35 10 4 1 0 0 84 5 352
2018 Non-supervisor 40 40 12 4 1 4 0 82 5 1158
2017 Supervisor 38 43 12 5 2 0 0 81 7 258
2017 Non-supervisor 35 39 15 6 2 3 0 77 8 888

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 39 13 9 3 1 0 75 12 351
2018 Non-supervisor 38 37 14 7 3 2 0 76 10 1163
2017 Supervisor 21 51 12 9 6 0 0 73 15 257
2017 Non-supervisor 31 40 14 8 5 2 0 72 13 888

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 28 19 7 5 0 0 69 12 352
2018 Non-supervisor 37 31 16 8 7 0 1 68 15 1158
2017 Supervisor 45 28 15 5 5 0 1 75 10 258
2017 Non-supervisor 46 29 13 5 6 0 1 77 11 887

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 27 31 19 13 0 0 37 32 351
2018 Non-supervisor 27 34 25 9 4 0 1 62 13 1160
2017 Supervisor 11 31 30 18 10 0 0 42 28 258
2017 Non-supervisor 25 38 23 9 4 0 1 64 13 888

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 37 24 13 6 0 1 57 18 349
2018 Non-supervisor 43 30 17 6 3 0 1 74 9 1154
2017 Supervisor 28 35 17 15 4 0 0 64 19 258
2017 Non-supervisor 39 35 16 6 2 0 2 75 9 887

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 32 22 16 0 0 29 39 347
2018 Non-supervisor 25 30 25 13 7 0 0 55 20 1155
2017 Supervisor 8 22 30 26 12 0 1 31 38 257
2017 Non-supervisor 22 34 23 12 8 0 1 57 20 888

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 30 16 8 3 0 1 73 11 350
2018 Non-supervisor 64 21 8 2 1 0 3 89 3 1158
2017 Supervisor 41 32 17 5 2 1 2 75 7 258
2017 Non-supervisor 59 24 7 1 1 0 7 89 3 888

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 31 20 10 6 0 0 65 15 351
2018 Non-supervisor 46 29 15 6 4 0 0 75 9 1155
2017 Supervisor 27 34 23 12 4 0 0 61 16 258
2017 Non-supervisor 39 35 15 7 4 0 1 75 11 886

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 40 20 7 4 0 0 69 11 350
2018 Non-supervisor 34 34 20 8 3 1 0 70 11 1161
2017 Supervisor 27 39 19 13 3 0 0 66 15 258
2017 Non-supervisor 33 36 17 8 4 0 1 70 12 887

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 39 24 14 5 0 0 56 19 349
2018 Non-supervisor 28 36 21 10 5 0 0 64 15 1159
2017 Supervisor 16 37 27 13 6 0 0 53 20 257
2017 Non-supervisor 24 37 23 10 5 0 1 62 15 887

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 36 23 9 6 0 0 61 16 349
2018 Non-supervisor 30 33 21 11 4 0 0 63 16 1158
2017 Supervisor 24 33 21 15 7 0 0 57 22 258
2017 Non-supervisor 28 34 20 12 5 0 1 62 17 888

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 31 24 11 5 1 0 60 16 349
2018 Non-supervisor 33 36 20 8 3 0 0 69 11 1152
2017 Supervisor 24 37 26 8 4 0 0 62 12 258
2017 Non-supervisor 30 39 18 9 3 0 1 70 12 884

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 20 11 6 4 0 1 79 10 349
2018 Non-supervisor 55 20 12 8 5 0 1 76 13 1151
2017 Supervisor 51 24 13 7 5 0 0 75 12 258
2017 Non-supervisor 48 22 15 8 6 0 1 70 14 889

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 81 8 4 2 1 0 4 93 3 348
2018 Non-supervisor 76 11 5 2 2 0 3 90 4 1157

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 80 12 3 2 2 0 1 93 3 350
2018 Non-supervisor 77 12 5 2 2 0 2 91 4 1154
2017 Supervisor 82 10 2 2 3 0 0 92 5 258
2017 Non-supervisor 77 11 4 3 2 0 3 91 5 886

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 30 9 1 1 0 0 89 2 351
2018 Non-supervisor 63 25 8 2 1 0 1 89 4 1161
2017 Supervisor 54 34 7 4 1 0 0 89 4 257
2017 Non-supervisor 61 26 8 2 2 0 1 88 4 886

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 22 8 6 3 0 1 83 9 351
2018 Non-supervisor 63 21 9 4 3 0 0 84 7 1162
2017 Supervisor 61 23 8 4 4 0 0 84 8 256
2017 Non-supervisor 64 21 7 4 3 0 1 86 7 885

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 34 15 4 0 0 1 81 4 346
2018 Non-supervisor 62 5 1 0 0 0 31 97 1 1151
2017 Supervisor 44 39 10 4 1 0 0 84 5 258
2017 Non-supervisor 62 5 1 0 0 0 31 97 1 886

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 18 6 1 1 0 1 92 2 350
2018 Non-supervisor 78 13 3 0 0 0 6 97 1 1158
2017 Supervisor 75 17 4 1 0 0 4 95 1 257
2017 Non-supervisor 75 11 3 1 0 0 9 95 1 880

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 90 6 1 0 1 0 1 97 1 351
2018 Non-supervisor 84 8 3 2 1 0 2 94 3 1164
2017 Supervisor 88 8 2 0 1 0 1 97 1 258
2017 Non-supervisor 81 11 2 1 1 0 3 95 3 887

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 22 10 3 1 0 0 86 4 350
2018 Non-supervisor 60 26 9 3 1 0 2 87 3 1162
2017 Supervisor 60 26 11 2 0 0 1 87 2 258
2017 Non-supervisor 57 28 10 2 1 0 2 87 3 887

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 29 42 13 2 0 0 43 15 351
2018 Non-supervisor 25 41 25 7 2 0 0 66 9 1161
2017 Supervisor 9 34 45 9 4 0 0 43 12 258
2017 Non-supervisor 16 40 32 8 3 0 0 57 11 889

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 22 35 25 9 0 0 34 31 352
2018 Non-supervisor 4 11 38 29 17 0 0 47 16 1154
2017 Supervisor 3 19 47 21 10 0 0 31 22 258
2017 Non-supervisor 5 13 36 30 15 0 0 46 18 888
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 34 27 9 5 1 0 25 75 352
2018 Non-supervisor 37 31 17 7 5 3 1 39 61 1159
2017 Supervisor 31 35 20 7 4 4 1 32 68 258
2017 Non-supervisor 47 29 11 5 3 4 1 49 51 889

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 256
2018 Non-supervisor 8 676
2017 Supervisor 1 163
2017 Non-supervisor 9 421

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 256
2018 Non-supervisor 17 676
2017 Supervisor 4 163
2017 Non-supervisor 18 421

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 256
2018 Non-supervisor 8 676
2017 Supervisor 5 163
2017 Non-supervisor 6 421

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 79 257
2018 Non-supervisor 54 676
2017 Supervisor 84 163
2017 Non-supervisor 68 421

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 256
2018 Non-supervisor 4 677
2017 Supervisor 3 163
2017 Non-supervisor 4 421

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 66 256
2018 Non-supervisor 56 677

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 256
2018 Non-supervisor 24 676
2017 Supervisor 20 163
2017 Non-supervisor 25 421

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 31 48 11 4 2 4 245
2018 Non-supervisor 30 47 13 3 2 5 635
2017 Supervisor 41 46 11 1 1 1 162
2017 Non-supervisor 35 50 5 5 1 4 417

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 15 85 257
2018 Non-supervisor 25 75 670

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 11 11 7 5 0 6 76 12 350
2018 Non-supervisor 59 15 6 5 4 1 10 83 10 1162

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 24 17 18 9 1 6 53 29 254
2018 Non-supervisor 22 23 20 15 11 2 7 49 29 674
2017 Supervisor 25 20 20 13 7 2 13 53 23 165
2017 Non-supervisor 29 24 14 9 9 3 12 63 21 427

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 14 12 8 11 5 41 41 37 257
2018 Non-supervisor 12 13 15 12 11 6 31 40 37 676
2017 Supervisor 9 8 14 6 8 5 50 37 31 165
2017 Non-supervisor 9 11 10 8 14 5 44 39 43 427
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