2018 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 68 21 8 3 0 0 0 89 3 38
2018 EX-03 75 17 8 0 0 0 0 92 0 12
2017 EX 65 26 7 2 0 0 0 91 2 43
2017 EX-02 70 19 11 0 0 0 0 89 0 27
2014 EX 61 28 4 6 2 0 0 89 7 54
2014 EX-02 58 32 6 0 3 0 0 90 3 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14
2011 EX 68 23 2 5 2 0 0 91 7 56
2011 EX-01 54 46 0 0 0 0 0 100 0 13
2011 EX-02 69 23 0 4 4 0 0 92 8 26
2011 EX-03 64 9 9 18 0 0 0 73 18 11

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 46 36 10 5 0 0 3 84 5 39
2018 EX-03 62 23 8 8 0 0 0 85 8 13
2017 EX 57 25 16 2 0 0 0 82 2 43
2017 EX-02 59 22 15 4 0 0 0 81 4 27

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 76 21 3 0 0 0 0 97 0 38
2018 EX-03 85 8 8 0 0 0 0 92 0 13
2017 EX 85 7 8 0 0 0 0 92 0 42
2017 EX-02 89 7 4 0 0 0 0 96 0 27
2014 EX 83 17 0 0 0 0 0 100 0 54
2014 EX-02 77 23 0 0 0 0 0 100 0 31
2014 EX-03 100 0 0 0 0 0 0 100 0 14
2011 EX 86 11 4 0 0 0 0 96 0 56
2011 EX-01 85 15 0 0 0 0 0 100 0 13
2011 EX-02 88 12 0 0 0 0 0 100 0 26
2011 EX-03 73 9 18 0 0 0 0 82 0 11

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 64 28 5 3 0 0 0 92 3 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 61 22 12 3 2 0 0 83 6 42
2017 EX-02 63 19 19 0 0 0 0 81 0 27
2014 EX 59 30 0 4 7 0 0 89 11 54
2014 EX-02 55 35 0 3 6 0 0 90 10 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14
2011 EX 64 27 4 4 2 0 0 91 5 56
2011 EX-01 54 46 0 0 0 0 0 100 0 13
2011 EX-02 73 19 0 4 4 0 0 92 8 26
2011 EX-03 45 27 18 9 0 0 0 73 9 11

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 67 28 5 0 0 0 0 95 0 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13
2017 EX 74 21 2 0 2 0 0 95 2 43
2017 EX-02 67 26 4 0 4 0 0 93 4 27
2014 EX 57 22 13 6 2 0 0 80 7 54
2014 EX-02 58 19 19 0 3 0 0 77 3 31
2014 EX-03 57 36 0 7 0 0 0 93 7 14
2011 EX 54 23 18 2 4 0 0 77 5 56
2011 EX-01 38 23 31 0 8 0 0 62 8 13
2011 EX-02 58 27 12 0 4 0 0 85 4 26
2011 EX-03 36 27 27 9 0 0 0 64 9 11

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 62 33 5 0 0 0 0 95 0 39
2018 EX-03 77 15 0 8 0 0 0 92 8 13
2017 EX 69 23 5 0 2 0 0 92 2 43
2017 EX-02 63 30 4 0 4 0 0 93 4 27
2014 EX 52 30 7 9 2 0 0 81 11 54
2014 EX-02 48 32 10 6 3 0 0 81 10 31
2014 EX-03 57 36 0 7 0 0 0 93 7 14
2011 EX 48 30 13 5 4 0 0 79 9 56
2011 EX-01 38 23 31 8 0 0 0 62 8 13
2011 EX-02 50 38 8 0 4 0 0 88 4 26
2011 EX-03 36 27 9 18 9 0 0 64 27 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 51 31 5 8 0 5 0 86 8 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13
2017 EX 60 27 5 2 5 0 0 88 7 43
2017 EX-02 56 30 4 4 7 0 0 85 11 27
2014 EX 58 17 8 8 9 0 0 75 17 53
2014 EX-02 57 20 10 3 10 0 0 77 13 30
2014 EX-03 71 14 0 7 7 0 0 86 14 14
2011 EX 51 20 16 5 7 0 0 71 13 55
2011 EX-01 31 46 15 8 0 0 0 77 8 13
2011 EX-02 54 15 19 8 4 0 0 69 12 26
2011 EX-03 50 10 10 0 30 0 0 60 30 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 54 28 15 3 0 0 0 82 3 39
2018 EX-03 62 23 15 0 0 0 0 85 0 13
2017 EX 57 26 10 2 5 0 0 83 7 43
2017 EX-02 59 26 4 4 7 0 0 85 11 27
2014 EX 46 28 15 7 2 2 0 75 9 54
2014 EX-02 45 29 16 10 0 0 0 74 10 31
2014 EX-03 57 21 7 7 0 7 0 85 8 14
2011 EX 57 20 9 13 2 0 0 77 14 56
2011 EX-01 77 8 0 15 0 0 0 85 15 13
2011 EX-02 50 23 12 15 0 0 0 73 15 26
2011 EX-03 55 18 9 9 9 0 0 73 18 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 59 31 8 3 0 0 0 90 3 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13
2017 EX 63 18 8 9 2 0 0 81 11 43
2017 EX-02 59 22 7 7 4 0 0 81 11 27
2014 EX 52 30 7 6 6 0 0 81 11 54
2014 EX-02 48 29 10 6 6 0 0 77 13 31
2014 EX-03 57 29 7 7 0 0 0 86 7 14
2011 EX 54 23 5 13 5 0 0 77 18 56
2011 EX-01 85 8 0 0 8 0 0 92 8 13
2011 EX-02 38 27 12 19 4 0 0 65 23 26
2011 EX-03 45 36 0 9 9 0 0 82 18 11

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 59 18 21 3 0 0 0 77 3 39
2018 EX-03 54 31 15 0 0 0 0 85 0 13
2017 EX 64 22 7 5 2 0 0 86 7 42
2017 EX-02 65 19 4 8 4 0 0 85 12 26
2014 EX 54 20 13 9 4 0 0 74 13 54
2014 EX-02 48 26 10 10 6 0 0 74 16 31
2014 EX-03 57 14 21 7 0 0 0 71 7 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 38 41 18 3 0 0 0 79 3 39
2018 EX-03 46 46 8 0 0 0 0 92 0 13
2017 EX 43 43 0 11 2 0 0 86 14 43
2017 EX-02 41 37 0 19 4 0 0 78 22 27
2014 EX 37 43 11 6 4 0 0 80 9 54
2014 EX-02 26 48 16 6 3 0 0 74 10 31
2014 EX-03 57 36 7 0 0 0 0 93 0 14
2011 EX 23 45 14 11 7 0 0 68 18 56
2011 EX-01 31 31 8 15 15 0 0 62 31 13
2011 EX-02 15 62 4 12 8 0 0 77 19 26
2011 EX-03 27 27 36 9 0 0 0 55 9 11

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 31 54 10 5 0 0 0 85 5 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 49 40 7 2 2 0 0 89 5 43
2017 EX-02 37 44 11 4 4 0 0 81 7 27
2014 EX 37 46 6 7 4 0 0 83 11 54
2014 EX-02 26 58 6 6 3 0 0 84 10 31
2014 EX-03 57 29 7 7 0 0 0 86 7 14
2011 EX 29 36 18 13 5 0 0 64 18 56
2011 EX-01 23 31 23 15 8 0 0 54 23 13
2011 EX-02 31 42 12 8 8 0 0 73 15 26
2011 EX-03 18 45 9 27 0 0 0 64 27 11

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 23 44 13 21 0 0 0 67 21 39
2018 EX-03 38 46 8 8 0 0 0 85 8 13
2017 EX 24 37 9 26 5 0 0 60 31 43
2017 EX-02 15 33 15 30 7 0 0 48 37 27
2014 EX 24 35 22 15 4 0 0 59 19 54
2014 EX-02 16 42 19 19 3 0 0 58 23 31
2014 EX-03 36 21 36 7 0 0 0 57 7 14
2011 EX 9 46 11 29 5 0 0 55 34 56
2011 EX-01 8 23 23 38 8 0 0 31 46 13
2011 EX-02 12 50 4 27 8 0 0 62 35 26
2011 EX-03 0 55 18 27 0 0 0 55 27 11

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 26 38 21 13 3 0 0 64 15 39
2018 EX-03 31 46 15 8 0 0 0 77 8 13
2017 EX 21 52 14 9 5 0 0 73 14 43
2017 EX-02 22 37 19 15 7 0 0 59 22 27
2014 EX 26 35 17 17 6 0 0 61 22 54
2014 EX-02 23 26 23 23 6 0 0 48 29 31
2014 EX-03 21 50 14 14 0 0 0 71 14 14
2011 EX 7 45 9 32 7 0 0 52 39 56
2011 EX-01 0 77 0 15 8 0 0 77 23 13
2011 EX-02 12 31 12 35 12 0 0 42 46 26
2011 EX-03 0 45 18 36 0 0 0 45 36 11
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 41 28 10 13 8 0 0 69 21 39
2018 EX-03 58 25 17 0 0 0 0 83 0 12
2017 EX 48 29 9 11 2 0 0 77 14 43
2017 EX-02 56 19 15 11 0 0 0 74 11 27
2014 EX 43 24 11 20 2 0 0 67 22 54
2014 EX-02 35 29 10 26 0 0 0 65 26 31
2014 EX-03 57 7 21 14 0 0 0 64 14 14
2011 EX 29 50 9 5 7 0 0 79 13 56
2011 EX-01 54 38 0 0 8 0 0 92 8 13
2011 EX-02 15 65 8 8 4 0 0 81 12 26
2011 EX-03 27 18 27 9 18 0 0 45 27 11

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 31 46 15 8 0 0 0 77 8 39
2018 EX-03 46 38 15 0 0 0 0 85 0 13
2017 EX 48 32 8 12 0 0 0 80 12 43
2017 EX-02 48 33 7 11 0 0 0 81 11 27

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 15 51 10 18 5 0 0 67 23 39
2018 EX-03 15 38 15 23 8 0 0 54 31 13
2017 EX 12 55 7 23 3 0 0 66 27 42
2017 EX-02 8 46 8 38 0 0 0 54 38 26
2014 EX 20 43 13 20 4 0 0 63 24 54
2014 EX-02 19 39 16 23 3 0 0 58 26 31
2014 EX-03 29 43 7 14 7 0 0 71 21 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 46 36 5 8 5 0 0 82 13 39
2018 EX-03 38 31 8 23 0 0 0 69 23 13
2017 EX 48 28 7 15 2 0 0 76 17 43
2017 EX-02 59 19 7 15 0 0 0 78 15 27
2014 EX 35 43 6 13 4 0 0 78 17 54
2014 EX-02 23 55 3 13 6 0 0 77 19 31
2014 EX-03 57 21 14 7 0 0 0 79 7 14
2011 EX 34 41 11 7 5 2 0 76 13 56
2011 EX-01 77 15 0 8 0 0 0 92 8 13
2011 EX-02 15 58 15 12 0 0 0 73 12 26
2011 EX-03 45 18 0 0 27 9 0 70 30 11

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 47 33 10 10 0 0 0 79 10 58
2018 EX-02 46 30 11 14 0 0 0 76 14 37
2018 EX-03 33 42 17 8 0 0 0 75 8 12
2017 EX 40 45 5 11 0 0 0 84 11 40
2017 EX-02 40 40 8 12 0 0 0 80 12 25
2014 EX 45 28 8 17 0 2 0 75 17 53
2014 EX-02 39 35 13 13 0 0 0 74 13 31
2014 EX-03 50 21 0 21 0 7 0 77 23 14

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 46 31 8 10 3 0 3 79 13 39
2018 EX-03 46 38 15 0 0 0 0 85 0 13
2017 EX 50 31 7 12 0 0 0 81 12 43
2017 EX-02 52 33 4 11 0 0 0 85 11 27
2014 EX 44 39 2 11 4 0 0 83 15 54
2014 EX-02 42 42 0 13 3 0 0 84 16 31
2014 EX-03 36 50 7 7 0 0 0 86 7 14
2011 EX 52 30 11 5 2 0 0 82 7 56
2011 EX-01 62 15 8 8 8 0 0 77 15 13
2011 EX-02 50 38 8 4 0 0 0 88 4 26
2011 EX-03 45 36 9 9 0 0 0 82 9 11

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 67 18 8 5 3 0 0 85 8 39
2018 EX-03 85 15 0 0 0 0 0 100 0 13
2017 EX 59 34 5 2 0 0 0 93 2 43
2017 EX-02 67 30 4 0 0 0 0 96 0 27
2014 EX 74 17 2 6 2 0 0 91 7 54
2014 EX-02 68 26 0 3 3 0 0 94 6 31
2014 EX-03 93 0 7 0 0 0 0 93 0 14
2011 EX 75 20 4 2 0 0 0 95 2 55
2011 EX-01 62 31 0 8 0 0 0 92 8 13
2011 EX-02 80 16 4 0 0 0 0 96 0 25
2011 EX-03 64 27 9 0 0 0 0 91 0 11

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 68 24 3 3 3 0 0 92 5 37
2018 EX-03 85 15 0 0 0 0 0 100 0 13
2017 EX 69 29 2 0 0 0 0 98 0 43
2017 EX-02 78 19 4 0 0 0 0 96 0 27
2014 EX 69 26 2 2 2 0 0 94 4 54
2014 EX-02 61 32 3 0 3 0 0 94 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14
2011 EX 73 25 2 0 0 0 0 98 0 56
2011 EX-01 69 31 0 0 0 0 0 100 0 13
2011 EX-02 73 27 0 0 0 0 0 100 0 26
2011 EX-03 73 18 9 0 0 0 0 91 0 11

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 41 41 8 10 0 0 0 82 10 39
2018 EX-03 38 46 8 8 0 0 0 85 8 13
2017 EX 34 54 7 5 0 0 0 89 5 43
2017 EX-02 41 41 11 7 0 0 0 81 7 27
2014 EX 41 39 9 7 2 2 0 81 9 54
2014 EX-02 39 39 10 10 0 3 0 80 10 31
2014 EX-03 36 50 14 0 0 0 0 86 0 14
2011 EX 41 39 4 13 4 0 0 80 16 56
2011 EX-01 54 8 0 23 15 0 0 62 38 13
2011 EX-02 38 42 8 12 0 0 0 81 12 26
2011 EX-03 36 55 0 9 0 0 0 91 9 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 59 15 5 13 8 0 0 74 21 39
2018 EX-03 62 31 8 0 0 0 0 92 0 13
2017 EX 50 27 12 7 2 0 2 78 10 42
2017 EX-02 56 19 15 7 4 0 0 74 11 27
2014 EX 44 28 6 6 13 2 2 75 19 54
2014 EX-02 42 29 10 6 10 3 0 73 17 31
2014 EX-03 50 29 0 0 14 0 7 85 15 14
2011 EX 36 33 9 5 11 0 5 73 17 55
2011 EX-01 25 42 8 8 8 0 8 73 18 12
2011 EX-02 42 35 15 0 4 0 4 80 4 26
2011 EX-03 36 18 0 0 36 0 9 60 40 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 46 44 8 3 0 0 0 90 3 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13
2017 EX 59 29 10 2 0 0 0 87 2 42
2017 EX-02 59 30 11 0 0 0 0 89 0 27
2014 EX 54 39 4 2 2 0 0 93 4 54
2014 EX-02 52 39 6 0 3 0 0 90 3 31
2014 EX-03 64 36 0 0 0 0 0 100 0 14
2011 EX 69 18 7 4 2 0 0 87 5 55
2011 EX-01 77 15 0 8 0 0 0 92 8 13
2011 EX-02 64 20 8 4 4 0 0 84 8 25
2011 EX-03 64 18 18 0 0 0 0 82 0 11

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 62 28 5 3 3 0 0 90 5 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13
2017 EX 64 34 0 2 0 0 0 98 2 42
2017 EX-02 63 33 0 4 0 0 0 96 4 27
2014 EX 61 26 7 4 2 0 0 87 6 54
2014 EX-02 55 32 10 0 3 0 0 87 3 31
2014 EX-03 79 14 7 0 0 0 0 93 0 14

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 41 38 10 10 0 0 0 79 10 39
2018 EX-03 54 31 8 8 0 0 0 85 8 13
2017 EX 64 21 7 8 0 0 0 85 8 42
2017 EX-02 63 22 7 7 0 0 0 85 7 27
2014 EX 52 30 9 7 2 0 0 81 9 54
2014 EX-02 48 29 13 6 3 0 0 77 10 31
2014 EX-03 64 29 0 7 0 0 0 93 7 14
2011 EX 45 38 9 7 2 0 0 82 9 56
2011 EX-01 38 38 8 15 0 0 0 77 15 13
2011 EX-02 50 35 8 4 4 0 0 85 8 26
2011 EX-03 55 27 18 0 0 0 0 82 0 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 54 41 5 0 0 0 0 95 0 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13
2017 EX 58 31 12 0 0 0 0 88 0 42
2017 EX-02 52 30 19 0 0 0 0 81 0 27

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 38 33 8 10 8 3 0 74 18 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13
2017 EX 40 41 7 7 5 0 0 81 12 43
2017 EX-02 41 44 4 7 4 0 0 85 11 27
2014 EX 43 30 13 9 6 0 0 72 15 54
2014 EX-02 42 29 13 10 6 0 0 71 16 31
2014 EX-03 50 29 7 7 7 0 0 79 14 14
2011 EX 36 34 14 11 5 0 0 70 16 56
2011 EX-01 46 15 8 15 15 0 0 62 31 13
2011 EX-02 27 38 19 15 0 0 0 65 15 26
2011 EX-03 45 27 18 0 9 0 0 73 9 11

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 5 28 28 28 8 3 0 34 37 39
2018 EX-03 23 8 31 31 8 0 0 31 38 13
2017 EX 5 37 25 18 10 0 5 44 30 43
2017 EX-02 7 41 26 19 4 0 4 50 23 27
2014 EX 13 20 22 28 17 0 0 33 44 54
2014 EX-02 16 23 16 26 19 0 0 39 45 31
2014 EX-03 14 21 29 21 14 0 0 36 36 14
2011 EX 7 27 21 20 25 0 0 34 45 56
2011 EX-01 15 15 23 15 31 0 0 31 46 13
2011 EX-02 8 38 15 15 23 0 0 46 38 26
2011 EX-03 0 18 18 36 27 0 0 18 64 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EX-02 46 31 23 39
2018 EX-03 38 31 31 13
2017 EX 33 37 31 43
2017 EX-02 30 37 33 27
2014 EX 51 25 25 53
2014 EX-02 47 23 30 30
2014 EX-03 50 36 14 14
2011 EX 38 45 18 56
2011 EX-01 46 31 23 13
2011 EX-02 23 54 23 26
2011 EX-03 64 27 9 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EX-02 17 72 6 0 0 6 18
2017 EX 28 44 14 14 0 0 14
2014 EX 19 41 30 11 9999 0 27
2014 EX-02 7 64 21 7 9999 0 14
2011 EX 24 33 33 5 9999 5 21
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 79 13 3 3 0 0 3 95 3 39
2018 EX-03 85 15 0 0 0 0 0 100 0 13
2017 EX 77 21 2 0 0 0 0 98 0 43
2017 EX-02 74 22 4 0 0 0 0 96 0 27
2014 EX 81 19 0 0 0 0 0 100 0 54
2014 EX-02 84 16 0 0 0 0 0 100 0 31
2014 EX-03 93 7 0 0 0 0 0 100 0 14
2011 EX 75 21 2 2 0 0 0 96 2 56
2011 EX-01 46 46 0 8 0 0 0 92 8 13
2011 EX-02 96 4 0 0 0 0 0 100 0 26
2011 EX-03 55 36 9 0 0 0 0 91 0 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 62 28 5 5 0 0 0 90 5 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13
2017 EX 47 40 9 5 0 0 0 86 5 43
2017 EX-02 41 37 15 7 0 0 0 78 7 27
2014 EX 39 44 7 9 0 0 0 83 9 54
2014 EX-02 32 52 6 10 0 0 0 84 10 31
2014 EX-03 50 36 14 0 0 0 0 86 0 14
2011 EX 36 45 2 14 4 0 0 80 18 56
2011 EX-01 23 54 0 15 8 0 0 77 23 13
2011 EX-02 35 50 0 12 4 0 0 85 15 26
2011 EX-03 36 27 9 27 0 0 0 64 27 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 0 36 38 15 8 3 0 24 37 39
2018 EX-03 0 15 38 31 15 0 0 46 15 13
2017 EX 8 40 27 18 7 0 0 25 47 43
2017 EX-02 4 44 30 11 11 0 0 22 48 27
2014 EX 9 22 48 11 9 0 0 20 31 54
2014 EX-02 10 26 52 6 6 0 0 13 35 31
2014 EX-03 7 21 21 29 21 0 0 50 29 14
2011 EX 15 20 44 18 4 0 0 22 35 55
2011 EX-01 15 31 46 8 0 0 0 8 46 13
2011 EX-02 12 19 38 27 4 0 0 31 31 26
2011 EX-03 30 20 30 10 10 0 0 20 50 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 0 23 46 15 10 3 3 27 24 39
2018 EX-03 0 8 38 31 23 0 0 54 8 13
2017 EX 5 21 21 26 27 0 0 53 26 43
2017 EX-02 4 26 22 19 30 0 0 48 30 27
2014 EX 2 7 33 37 20 0 0 57 9 54
2014 EX-02 0 10 42 29 19 0 0 48 10 31
2014 EX-03 7 0 21 43 29 0 0 71 7 14
2011 EX 11 5 45 20 20 0 0 39 16 56
2011 EX-01 8 8 38 23 23 0 0 46 15 13
2011 EX-02 8 8 46 23 15 0 0 38 15 26
2011 EX-03 27 0 36 9 27 0 0 36 27 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 8 36 23 21 10 3 0 32 45 39
2018 EX-03 0 23 38 31 8 0 0 38 23 13
2017 EX 15 33 7 29 14 0 2 44 49 42
2017 EX-02 19 33 4 26 15 0 4 42 54 27
2014 EX 15 19 43 15 9 0 0 24 33 54
2014 EX-02 16 26 35 10 13 0 0 23 42 31
2014 EX-03 14 14 43 21 7 0 0 29 29 14
2011 EX 18 34 30 7 11 0 0 18 52 56
2011 EX-01 15 38 31 8 8 0 0 15 54 13
2011 EX-02 19 23 38 8 12 0 0 19 42 26
2011 EX-03 27 36 9 9 18 0 0 27 64 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 5 23 59 8 3 3 0 11 29 39
2018 EX-03 0 15 46 23 15 0 0 38 15 13
2017 EX 8 21 32 27 9 2 0 37 30 43
2017 EX-02 7 19 33 26 11 4 0 38 27 27
2014 EX 7 22 43 24 4 0 0 28 30 54
2014 EX-02 6 26 39 26 3 0 0 29 32 31
2014 EX-03 7 21 36 29 7 0 0 36 29 14
2011 EX 13 30 32 20 5 0 0 25 43 56
2011 EX-01 23 38 31 8 0 0 0 8 62 13
2011 EX-02 4 23 35 31 8 0 0 38 27 26
2011 EX-03 18 36 27 9 9 0 0 18 55 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 21 33 33 0 8 5 0 8 57 39
2018 EX-03 15 23 15 31 15 0 0 46 38 13
2017 EX 15 15 53 14 5 0 0 18 29 43
2017 EX-02 19 11 52 11 7 0 0 19 30 27
2014 EX 26 31 26 11 6 0 0 17 57 54
2014 EX-02 26 39 26 10 0 0 0 10 65 31
2014 EX-03 36 7 29 14 14 0 0 29 43 14
2011 EX 27 27 33 7 4 2 0 11 56 55
2011 EX-01 25 50 17 0 0 8 0 0 82 12
2011 EX-02 27 19 38 8 8 0 0 15 46 26
2011 EX-03 36 18 36 9 0 0 0 9 55 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 10 21 41 18 8 3 0 26 32 39
2018 EX-03 0 15 54 23 8 0 0 31 15 13
2017 EX 10 11 34 33 11 0 0 44 21 43
2017 EX-02 11 15 33 26 15 0 0 41 26 27
2014 EX 0 11 30 43 15 0 2 58 11 54
2014 EX-02 0 6 35 39 16 0 3 57 7 31
2014 EX-03 0 7 14 57 21 0 0 79 7 14
2011 EX 4 23 36 30 7 0 0 38 27 56
2011 EX-01 8 8 54 23 8 0 0 31 15 13
2011 EX-02 0 19 42 35 4 0 0 38 19 26
2011 EX-03 9 36 18 18 18 0 0 36 45 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 8 38 33 10 5 5 0 16 49 39
2018 EX-03 8 8 46 23 15 0 0 38 15 13
2017 EX 10 35 25 21 7 0 2 28 46 43
2017 EX-02 7 41 19 19 11 0 4 31 50 27
2014 EX 13 35 35 13 4 0 0 17 48 54
2014 EX-02 13 48 26 10 3 0 0 13 61 31
2014 EX-03 21 0 57 14 7 0 0 21 21 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 54 33 10 3 0 0 0 87 3 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13
2017 EX 67 25 5 2 0 0 0 92 2 43
2017 EX-02 67 26 4 4 0 0 0 93 4 27
2014 EX 67 30 0 2 2 0 0 96 4 54
2014 EX-02 65 32 0 0 3 0 0 97 3 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 59 36 3 3 0 0 0 95 3 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13
2017 EX 60 35 2 2 0 0 0 95 2 43
2017 EX-02 63 30 4 4 0 0 0 93 4 27
2014 EX 50 41 6 4 0 0 0 91 4 54
2014 EX-02 48 39 6 6 0 0 0 87 6 31
2014 EX-03 71 29 0 0 0 0 0 100 0 14

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 62 31 8 0 0 0 0 92 0 39
2018 EX-03 46 31 15 8 0 0 0 77 8 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 69 26 5 0 0 0 0 95 0 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 69 26 5 0 0 0 0 95 0 43
2017 EX-02 67 30 4 0 0 0 0 96 0 27
2014 EX 63 26 4 4 4 0 0 89 7 54
2014 EX-02 58 29 6 0 6 0 0 87 6 31
2014 EX-03 79 21 0 0 0 0 0 100 0 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 79 15 5 0 0 0 0 95 0 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 66 34 0 0 0 0 0 100 0 43
2017 EX-02 56 44 0 0 0 0 0 100 0 27
2014 EX 65 28 2 0 6 0 0 93 6 54
2014 EX-02 61 35 0 0 3 0 0 97 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14
2011 EX 45 36 7 9 4 0 0 80 13 56
2011 EX-01 46 38 0 8 8 0 0 85 15 13
2011 EX-02 38 42 8 8 4 0 0 81 12 26
2011 EX-03 55 9 18 18 0 0 0 64 18 11

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 72 18 8 3 0 0 0 90 3 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13
2017 EX 74 19 2 5 0 0 0 93 5 43
2017 EX-02 70 19 4 7 0 0 0 89 7 27
2014 EX 65 24 9 2 0 0 0 89 2 54
2014 EX-02 65 23 13 0 0 0 0 87 0 31
2014 EX-03 71 21 7 0 0 0 0 93 0 14
2011 EX 61 25 9 4 2 0 0 86 5 56
2011 EX-01 62 15 8 8 8 0 0 77 15 13
2011 EX-02 65 31 4 0 0 0 0 96 0 26
2011 EX-03 55 9 27 9 0 0 0 64 9 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 31 51 5 10 3 0 0 82 13 39
2018 EX-03 23 54 0 8 8 0 8 83 17 13
2017 EX 46 35 7 5 5 0 2 83 10 43
2017 EX-02 41 37 7 7 4 0 4 81 12 27
2014 EX 48 35 7 7 0 0 2 85 8 54
2014 EX-02 42 35 13 6 0 0 3 80 7 31
2014 EX-03 64 29 0 7 0 0 0 93 7 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 84 13 0 3 0 0 0 97 3 38
2018 EX-03 85 15 0 0 0 0 0 100 0 13
2017 EX 83 12 5 0 0 0 0 95 0 43
2017 EX-02 81 11 7 0 0 0 0 93 0 27
2014 EX 74 20 2 2 2 0 0 94 4 54
2014 EX-02 71 23 3 0 3 0 0 94 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14
2011 EX 63 29 5 4 0 0 0 91 4 56
2011 EX-01 54 31 15 0 0 0 0 85 0 13
2011 EX-02 73 19 4 4 0 0 0 92 4 26
2011 EX-03 45 45 0 9 0 0 0 91 9 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 74 21 5 0 0 0 0 95 0 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 36 26 21 13 3 3 0 63 16 39
2018 EX-03 62 31 0 0 8 0 0 92 8 13
2017 EX 34 17 11 14 2 7 15 65 20 43
2017 EX-02 30 15 11 22 4 7 11 55 32 27
2014 EX 41 22 11 9 2 7 7 74 13 54
2014 EX-02 35 23 16 10 0 3 13 69 12 31
2014 EX-03 43 36 7 0 0 14 0 92 0 14
2011 EX 11 30 21 13 4 2 20 52 20 56
2011 EX-01 23 15 15 15 15 8 8 45 36 13
2011 EX-02 12 23 31 12 0 0 23 45 15 26
2011 EX-03 0 45 9 9 0 0 36 71 14 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 23 36 8 8 8 15 3 72 19 39
2018 EX-03 31 38 8 15 0 8 0 75 17 13
2017 EX 30 38 5 14 5 9 0 75 20 43
2017 EX-02 30 26 4 22 7 11 0 63 33 27
2014 EX 37 35 9 6 2 11 0 81 8 54
2014 EX-02 32 39 13 3 0 13 0 81 4 31
2014 EX-03 43 36 7 7 0 7 0 85 8 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 36 49 8 8 0 0 0 85 8 39
2018 EX-03 62 31 0 8 0 0 0 92 8 13
2017 EX 48 33 10 2 5 2 0 83 7 43
2017 EX-02 48 33 4 4 7 4 0 85 12 27
2014 EX 56 26 7 4 2 6 0 86 6 54
2014 EX-02 52 32 6 6 0 3 0 87 7 31
2014 EX-03 57 29 7 0 0 7 0 92 0 14
2011 EX 36 39 20 5 0 0 0 75 5 56
2011 EX-01 46 38 15 0 0 0 0 85 0 13
2011 EX-02 31 38 23 8 0 0 0 69 8 26
2011 EX-03 18 45 27 9 0 0 0 64 9 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 26 34 8 0 0 26 5 88 0 38
2018 EX-03 38 38 8 0 0 15 0 91 0 13
2017 EX 39 35 2 2 0 21 0 94 3 43
2017 EX-02 37 33 4 4 0 22 0 90 5 27
2014 EX 46 20 9 0 0 24 0 88 0 54
2014 EX-02 35 26 13 0 0 26 0 83 0 31
2014 EX-03 64 14 0 0 0 21 0 100 0 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 51 38 8 0 0 0 3 92 0 39
2018 EX-03 54 38 0 0 0 8 0 100 0 13
2017 EX 65 28 7 0 0 0 0 93 0 43
2017 EX-02 63 30 7 0 0 0 0 93 0 27
2014 EX 59 26 7 0 2 6 0 90 2 54
2014 EX-02 52 32 10 0 3 3 0 87 3 31
2014 EX-03 79 21 0 0 0 0 0 100 0 14
2011 EX 36 45 18 0 0 2 0 82 0 56
2011 EX-01 23 54 15 0 0 8 0 83 0 13
2011 EX-02 38 42 19 0 0 0 0 81 0 26
2011 EX-03 27 55 18 0 0 0 0 82 0 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 67 23 8 3 0 0 0 90 3 39
2018 EX-03 54 31 15 0 0 0 0 85 0 13
2017 EX 75 16 2 2 5 0 0 91 7 43
2017 EX-02 78 7 4 4 7 0 0 85 11 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 59 28 8 5 0 0 0 87 5 39
2018 EX-03 69 23 0 8 0 0 0 92 8 13
2017 EX 51 35 11 2 0 0 0 86 2 43
2017 EX-02 44 33 19 4 0 0 0 78 4 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 28 49 15 8 0 0 0 77 8 39
2018 EX-03 38 38 15 0 8 0 0 77 8 13
2017 EX 27 47 10 11 5 0 0 74 16 43
2017 EX-02 22 41 11 19 7 0 0 63 26 27

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 46 28 23 3 0 0 0 74 3 39
2018 EX-03 62 8 23 0 8 0 0 69 8 13
2017 EX 63 19 9 2 5 0 2 84 7 43
2017 EX-02 67 15 7 4 4 0 4 85 8 27

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 0 26 41 15 18 0 0 26 33 39
2018 EX-03 8 38 23 15 15 0 0 46 31 13
2017 EX 7 27 25 27 11 0 2 35 39 43
2017 EX-02 11 26 19 26 15 0 4 38 42 27

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 5 33 41 13 8 0 0 38 21 39
2018 EX-03 15 46 31 0 8 0 0 62 8 13
2017 EX 14 32 25 22 5 0 2 47 27 43
2017 EX-02 15 33 19 22 7 0 4 50 31 27

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 3 21 36 26 15 0 0 23 41 39
2018 EX-03 0 31 54 15 0 0 0 31 15 13
2017 EX 9 9 44 16 19 0 2 19 36 43
2017 EX-02 11 7 33 19 26 0 4 19 46 27

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 10 41 26 10 13 0 0 51 23 39
2018 EX-03 31 38 23 8 0 0 0 69 8 13
2017 EX 16 18 44 10 7 0 5 36 18 43
2017 EX-02 22 19 33 11 7 0 7 44 20 27

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 8 38 21 21 13 0 0 46 33 39
2018 EX-03 31 31 23 15 0 0 0 62 15 13
2017 EX 11 27 37 18 7 0 0 39 25 43
2017 EX-02 15 19 48 7 11 0 0 33 19 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 28 41 28 0 3 0 0 69 3 39
2018 EX-03 42 42 0 17 0 0 0 83 17 12
2017 EX 25 35 23 12 2 0 2 62 15 43
2017 EX-02 19 33 30 15 0 0 4 54 15 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 8 41 33 13 5 0 0 49 18 39
2018 EX-03 50 33 8 8 0 0 0 83 8 12
2017 EX 14 39 26 9 10 0 2 54 20 43
2017 EX-02 15 33 26 15 7 0 4 50 23 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 13 46 28 13 0 0 0 59 13 39
2018 EX-03 67 25 8 0 0 0 0 92 0 12
2017 EX 37 26 18 12 5 0 2 64 17 43
2017 EX-02 33 26 22 11 4 0 4 62 15 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 23 33 18 21 5 0 0 56 26 39
2018 EX-03 17 42 8 33 0 0 0 58 33 12
2017 EX 25 35 21 9 8 0 2 62 17 43
2017 EX-02 30 30 22 7 7 0 4 62 15 27

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 59 23 13 0 5 0 0 82 5 39
2018 EX-03 83 8 0 0 8 0 0 92 8 12
2017 EX 43 26 19 9 2 0 0 69 11 43
2017 EX-02 52 22 19 4 4 0 0 74 7 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 79 11 5 0 0 0 5 94 0 38
2018 EX-03 92 8 0 0 0 0 0 100 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 82 13 3 0 0 0 3 97 0 39
2018 EX-03 100 0 0 0 0 0 0 100 0 12
2017 EX 84 7 2 2 5 0 0 91 7 43
2017 EX-02 74 11 4 4 7 0 0 85 11 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 46 36 13 3 3 0 0 82 5 39
2018 EX-03 46 46 8 0 0 0 0 92 0 13
2017 EX 65 31 5 0 0 0 0 95 0 43
2017 EX-02 63 30 7 0 0 0 0 93 0 27

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 46 31 13 3 8 0 0 77 10 39
2018 EX-03 77 15 8 0 0 0 0 92 0 13
2017 EX 72 14 9 2 2 0 0 86 5 42
2017 EX-02 69 12 12 4 4 0 0 81 8 26

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 53 21 18 8 0 0 0 74 8 38
2018 EX-03 31 46 23 0 0 0 0 77 0 13
2017 EX 58 23 11 5 2 0 0 81 8 43
2017 EX-02 56 26 11 4 4 0 0 81 7 27

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 72 15 10 0 0 0 3 89 0 39
2018 EX-03 85 8 8 0 0 0 0 92 0 13
2017 EX 73 22 2 0 0 0 2 98 0 43
2017 EX-02 78 15 4 0 0 0 4 96 0 27

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 87 10 0 0 0 0 3 100 0 39
2018 EX-03 92 8 0 0 0 0 0 100 0 13
2017 EX 93 5 0 0 2 0 0 98 2 43
2017 EX-02 89 7 0 0 4 0 0 96 4 27

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 62 15 15 5 0 0 3 79 5 39
2018 EX-03 62 31 8 0 0 0 0 92 0 13
2017 EX 65 28 5 2 0 0 0 93 2 43
2017 EX-02 67 22 7 4 0 0 0 89 4 27

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 0 33 44 21 3 0 0 33 23 39
2018 EX-03 23 23 46 0 8 0 0 46 8 13
2017 EX 9 18 57 10 5 0 0 27 15 43
2017 EX-02 11 19 56 11 4 0 0 30 15 27

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 15 26 44 8 8 0 0 15 41 39
2018 EX-03 15 8 38 31 8 0 0 38 23 13
2017 EX 5 18 53 18 7 0 0 25 22 43
2017 EX-02 7 15 52 19 7 0 0 26 22 27
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 38 28 23 5 5 0 0 38 62 39
2018 EX-03 54 15 23 8 0 0 0 54 46 13
2017 EX 52 27 9 5 2 5 0 54 46 43
2017 EX-02 59 22 11 0 0 7 0 64 36 27

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EX-02 8 24
2017 EX 0 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EX-02 13 24
2017 EX 5 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EX-02 8 24
2017 EX 11 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EX-02 46 24
2017 EX 32 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EX-02 4 24
2017 EX 0 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EX-02 71 24

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EX-02 42 24
2017 EX 63 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EX-02 32 50 0 9 5 5 22
2017 EX 28 50 22 0 0 0 18

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EX-02 17 83 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 64 18 8 0 8 0 3 84 8 39
2018 EX-03 69 8 15 0 0 0 8 83 0 13

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 39 26 17 9 4 0 4 68 14 23
2017 EX 37 16 26 11 0 0 11 59 12 19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX-02 0 8 21 0 8 8 54 22 22 24
2017 EX 5 5 21 0 11 5 53 25 25 19
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