2018 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 55 33 7 4 2 0 0 87 6 441
2018 3 to 10 years in current department or agency 47 37 8 4 3 0 0 84 8 509
2018 11 to 20 years in current department or agency 43 41 7 6 2 0 0 85 9 436
2018 More than 20 years in current department or agency 48 40 5 5 2 0 0 88 6 114
2017 Less than 3 years in current department or agency 61 30 5 2 1 0 0 92 3 208
2017 3 to 10 years in current department or agency 44 40 7 5 3 0 0 84 9 487
2017 11 to 20 years in current department or agency 45 38 7 7 3 0 0 83 10 339
2017 More than 20 years in current department or agency 50 35 5 3 6 0 0 85 9 99
2014 Less than 3 years in current department or agency 49 40 5 4 2 0 0 89 6 299
2014 3 to 10 years in current department or agency 47 37 8 5 3 0 0 85 8 619
2014 11 to 20 years in current department or agency 41 41 8 7 3 0 0 82 10 256
2014 More than 20 years in current department or agency 47 37 6 7 3 0 0 84 10 107

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 35 7 5 2 0 0 86 7 439
2018 3 to 10 years in current department or agency 41 36 9 9 5 0 0 77 14 509
2018 11 to 20 years in current department or agency 35 38 13 10 5 0 0 73 15 437
2018 More than 20 years in current department or agency 42 34 11 12 2 0 0 76 13 112
2017 Less than 3 years in current department or agency 53 34 9 3 1 0 0 87 4 208
2017 3 to 10 years in current department or agency 38 37 10 11 4 0 0 75 15 487
2017 11 to 20 years in current department or agency 30 42 10 12 5 0 0 73 17 337
2017 More than 20 years in current department or agency 38 27 17 9 8 0 0 65 18 99

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 27 6 2 1 0 0 90 4 433
2018 3 to 10 years in current department or agency 64 24 8 3 1 0 0 88 4 504
2018 11 to 20 years in current department or agency 60 30 7 2 1 0 0 90 3 434
2018 More than 20 years in current department or agency 70 23 8 0 0 0 0 92 0 113
2017 Less than 3 years in current department or agency 69 26 4 0 0 0 0 95 0 208
2017 3 to 10 years in current department or agency 61 28 7 4 0 0 0 90 4 483
2017 11 to 20 years in current department or agency 59 31 7 1 1 0 0 91 2 337
2017 More than 20 years in current department or agency 66 25 5 3 0 0 0 92 3 99
2014 Less than 3 years in current department or agency 73 21 4 1 1 0 0 95 2 299
2014 3 to 10 years in current department or agency 69 24 5 1 1 0 0 93 2 619
2014 11 to 20 years in current department or agency 66 27 7 1 0 0 0 92 1 256
2014 More than 20 years in current department or agency 78 17 3 1 1 0 0 95 2 107

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 28 5 2 2 0 0 91 4 440
2018 3 to 10 years in current department or agency 54 32 8 3 3 0 0 86 6 505
2018 11 to 20 years in current department or agency 47 39 8 5 1 0 0 86 6 439
2018 More than 20 years in current department or agency 52 36 9 3 0 0 0 88 3 113
2017 Less than 3 years in current department or agency 69 23 5 2 1 0 0 91 3 208
2017 3 to 10 years in current department or agency 49 36 8 4 2 0 0 86 6 485
2017 11 to 20 years in current department or agency 49 37 7 5 2 0 0 86 7 336
2017 More than 20 years in current department or agency 51 33 9 2 5 0 0 84 7 99
2014 Less than 3 years in current department or agency 61 32 2 3 2 0 0 93 5 299
2014 3 to 10 years in current department or agency 54 34 7 3 2 0 0 88 5 618
2014 11 to 20 years in current department or agency 50 34 8 4 3 1 0 85 7 256
2014 More than 20 years in current department or agency 54 30 10 5 1 0 0 84 6 106

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 79 15 4 1 1 0 0 94 1 441
2018 3 to 10 years in current department or agency 60 26 9 3 2 0 0 86 5 509
2018 11 to 20 years in current department or agency 53 28 13 4 2 0 0 81 6 439
2018 More than 20 years in current department or agency 56 25 14 3 1 0 0 82 4 115
2017 Less than 3 years in current department or agency 80 15 3 0 1 1 0 96 1 208
2017 3 to 10 years in current department or agency 55 30 8 5 2 0 0 85 7 486
2017 11 to 20 years in current department or agency 48 31 12 6 2 0 0 80 9 339
2017 More than 20 years in current department or agency 50 24 17 4 5 0 0 74 9 99
2014 Less than 3 years in current department or agency 73 19 4 1 2 1 1 94 2 299
2014 3 to 10 years in current department or agency 54 29 10 4 3 0 0 84 7 619
2014 11 to 20 years in current department or agency 45 34 11 8 3 0 0 78 11 256
2014 More than 20 years in current department or agency 50 33 8 7 2 0 0 83 9 107

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 77 18 4 1 1 0 0 94 2 439
2018 3 to 10 years in current department or agency 54 32 7 4 2 0 0 86 7 511
2018 11 to 20 years in current department or agency 49 31 12 7 2 0 0 80 8 437
2018 More than 20 years in current department or agency 46 33 12 7 1 0 0 79 8 115
2017 Less than 3 years in current department or agency 79 17 2 0 1 0 0 97 1 208
2017 3 to 10 years in current department or agency 49 34 8 6 2 0 0 84 8 487
2017 11 to 20 years in current department or agency 45 32 12 9 2 0 0 77 11 338
2017 More than 20 years in current department or agency 46 29 16 4 5 0 0 75 9 99
2014 Less than 3 years in current department or agency 68 25 3 2 1 0 0 94 3 299
2014 3 to 10 years in current department or agency 51 32 10 5 2 0 0 82 8 618
2014 11 to 20 years in current department or agency 41 36 9 8 6 1 0 77 14 256
2014 More than 20 years in current department or agency 49 32 11 7 2 0 0 81 8 107

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 18 8 3 1 1 1 88 4 441
2018 3 to 10 years in current department or agency 56 22 12 6 4 1 0 78 10 511
2018 11 to 20 years in current department or agency 52 23 12 6 5 1 0 76 12 440
2018 More than 20 years in current department or agency 49 23 17 7 1 1 1 74 8 115
2017 Less than 3 years in current department or agency 74 11 8 2 1 2 1 88 3 208
2017 3 to 10 years in current department or agency 51 25 12 7 4 1 0 77 11 486
2017 11 to 20 years in current department or agency 45 26 11 9 5 3 0 74 15 338
2017 More than 20 years in current department or agency 53 24 13 2 4 3 1 80 7 99
2014 Less than 3 years in current department or agency 61 21 8 5 2 3 0 85 7 300
2014 3 to 10 years in current department or agency 51 24 11 6 5 2 0 77 12 618
2014 11 to 20 years in current department or agency 49 22 10 5 10 4 1 74 16 256
2014 More than 20 years in current department or agency 59 18 8 6 4 3 1 80 11 107
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 60 27 6 3 3 2 1 88 5 440
2018 3 to 10 years in current department or agency 53 27 8 5 5 1 1 82 10 510
2018 11 to 20 years in current department or agency 49 27 10 8 4 2 0 78 12 438
2018 More than 20 years in current department or agency 44 31 14 7 3 1 0 75 10 114
2017 Less than 3 years in current department or agency 63 20 9 4 2 2 0 85 6 208
2017 3 to 10 years in current department or agency 51 29 9 4 5 0 1 81 10 488
2017 11 to 20 years in current department or agency 46 32 12 6 2 1 1 79 9 339
2017 More than 20 years in current department or agency 40 39 8 6 4 2 0 81 11 98
2014 Less than 3 years in current department or agency 57 30 8 2 1 2 0 89 3 300
2014 3 to 10 years in current department or agency 50 28 10 7 4 2 0 79 11 618
2014 11 to 20 years in current department or agency 48 31 12 4 5 0 0 79 9 256
2014 More than 20 years in current department or agency 49 33 7 6 0 4 1 86 6 107

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 29 7 5 2 1 1 87 7 441
2018 3 to 10 years in current department or agency 47 33 8 7 4 1 0 81 11 509
2018 11 to 20 years in current department or agency 50 31 7 8 4 0 0 81 12 439
2018 More than 20 years in current department or agency 38 38 13 7 4 0 0 75 11 114
2017 Less than 3 years in current department or agency 61 23 7 6 2 0 0 85 8 207
2017 3 to 10 years in current department or agency 47 33 9 5 5 0 0 80 11 487
2017 11 to 20 years in current department or agency 43 37 9 6 4 0 0 81 10 339
2017 More than 20 years in current department or agency 28 40 10 18 3 0 0 69 22 98
2014 Less than 3 years in current department or agency 53 32 9 4 2 1 0 86 6 300
2014 3 to 10 years in current department or agency 48 31 8 8 4 0 0 79 13 619
2014 11 to 20 years in current department or agency 41 35 10 7 6 0 0 76 14 256
2014 More than 20 years in current department or agency 45 37 5 10 2 1 0 83 12 107

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 62 24 7 3 3 0 0 87 6 440
2018 3 to 10 years in current department or agency 51 29 8 6 6 0 0 80 11 508
2018 11 to 20 years in current department or agency 50 26 11 7 5 0 0 77 12 438
2018 More than 20 years in current department or agency 53 22 12 9 4 0 0 75 13 114
2017 Less than 3 years in current department or agency 66 23 6 2 2 0 0 89 5 208
2017 3 to 10 years in current department or agency 56 27 7 6 4 0 0 83 10 484
2017 11 to 20 years in current department or agency 51 28 9 8 3 0 0 80 11 339
2017 More than 20 years in current department or agency 50 26 13 8 3 0 0 75 12 99
2014 Less than 3 years in current department or agency 61 27 7 3 1 1 0 89 5 299
2014 3 to 10 years in current department or agency 55 28 7 8 2 0 0 82 10 618
2014 11 to 20 years in current department or agency 47 34 8 6 5 0 0 81 11 256
2014 More than 20 years in current department or agency 58 23 10 6 3 0 0 81 9 107

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 29 8 3 1 7 0 88 4 442
2018 3 to 10 years in current department or agency 28 35 16 10 5 6 0 67 16 510
2018 11 to 20 years in current department or agency 24 33 21 11 6 6 0 61 18 439
2018 More than 20 years in current department or agency 21 33 23 12 4 6 0 59 17 115
2017 Less than 3 years in current department or agency 50 31 7 4 0 7 0 87 5 207
2017 3 to 10 years in current department or agency 24 35 14 12 9 6 0 63 22 487
2017 11 to 20 years in current department or agency 18 34 16 16 7 9 0 57 25 339
2017 More than 20 years in current department or agency 20 31 18 15 8 6 1 55 26 99
2014 Less than 3 years in current department or agency 48 29 8 4 1 10 0 86 5 298
2014 3 to 10 years in current department or agency 31 34 14 11 6 5 0 68 17 619
2014 11 to 20 years in current department or agency 25 36 13 13 7 6 0 65 22 256
2014 More than 20 years in current department or agency 24 40 13 13 4 6 0 68 19 107

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 32 9 5 1 4 0 84 6 441
2018 3 to 10 years in current department or agency 23 35 17 16 7 2 0 59 23 509
2018 11 to 20 years in current department or agency 21 37 20 14 8 1 0 58 21 439
2018 More than 20 years in current department or agency 24 35 22 12 6 1 0 60 18 114
2017 Less than 3 years in current department or agency 50 32 9 4 0 4 0 86 5 207
2017 3 to 10 years in current department or agency 21 35 16 18 9 1 0 57 28 486
2017 11 to 20 years in current department or agency 16 38 18 18 9 2 0 55 27 338
2017 More than 20 years in current department or agency 24 30 15 19 11 1 0 55 30 98
2014 Less than 3 years in current department or agency 46 36 7 5 1 4 0 86 7 300
2014 3 to 10 years in current department or agency 27 34 16 15 6 1 0 62 21 619
2014 11 to 20 years in current department or agency 18 36 17 18 9 2 0 55 28 256
2014 More than 20 years in current department or agency 23 42 11 17 6 0 0 65 23 107

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 34 12 8 2 9 0 76 11 439
2018 3 to 10 years in current department or agency 12 34 22 18 10 4 0 48 30 511
2018 11 to 20 years in current department or agency 11 30 26 21 9 2 0 42 32 438
2018 More than 20 years in current department or agency 14 25 30 19 8 4 0 41 28 115
2017 Less than 3 years in current department or agency 38 28 13 9 2 10 0 74 12 208
2017 3 to 10 years in current department or agency 11 33 20 22 11 3 0 46 34 488
2017 11 to 20 years in current department or agency 8 35 19 23 10 5 0 45 35 339
2017 More than 20 years in current department or agency 11 30 20 26 8 5 0 43 36 99
2014 Less than 3 years in current department or agency 31 36 12 10 1 10 0 75 12 300
2014 3 to 10 years in current department or agency 17 35 18 20 8 3 0 53 28 619
2014 11 to 20 years in current department or agency 11 27 23 22 12 5 0 40 36 255
2014 More than 20 years in current department or agency 13 35 17 19 12 4 0 50 32 107

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 34 15 11 4 5 0 68 16 443
2018 3 to 10 years in current department or agency 11 36 16 23 13 1 0 47 36 511
2018 11 to 20 years in current department or agency 8 32 21 24 13 1 0 41 37 439
2018 More than 20 years in current department or agency 10 27 22 21 18 3 0 38 40 115
2017 Less than 3 years in current department or agency 29 36 11 14 2 8 0 71 17 207
2017 3 to 10 years in current department or agency 10 32 13 27 17 1 0 42 44 485
2017 11 to 20 years in current department or agency 7 28 17 27 19 1 0 36 47 339
2017 More than 20 years in current department or agency 10 26 14 36 12 2 0 37 49 99
2014 Less than 3 years in current department or agency 30 33 13 15 5 4 0 66 21 299
2014 3 to 10 years in current department or agency 17 32 14 24 12 1 0 50 36 618
2014 11 to 20 years in current department or agency 10 27 23 24 15 2 0 37 40 255
2014 More than 20 years in current department or agency 11 40 21 18 10 0 0 52 28 107
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 38 11 5 2 0 1 81 7 440
2018 3 to 10 years in current department or agency 29 38 15 13 5 0 0 67 18 509
2018 11 to 20 years in current department or agency 29 34 16 13 7 0 0 63 20 437
2018 More than 20 years in current department or agency 34 37 14 11 5 0 0 70 16 114
2017 Less than 3 years in current department or agency 48 39 10 3 1 0 0 86 4 208
2017 3 to 10 years in current department or agency 33 36 11 14 6 0 0 69 19 487
2017 11 to 20 years in current department or agency 26 42 12 13 7 0 0 68 20 338
2017 More than 20 years in current department or agency 31 31 14 15 9 0 0 62 25 99
2014 Less than 3 years in current department or agency 43 40 10 3 2 1 1 84 5 300
2014 3 to 10 years in current department or agency 33 36 14 10 7 0 0 69 17 617
2014 11 to 20 years in current department or agency 29 36 16 11 8 0 0 65 19 256
2014 More than 20 years in current department or agency 32 41 12 9 6 0 0 73 15 107

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 41 11 10 3 0 0 77 13 441
2018 3 to 10 years in current department or agency 27 43 13 12 5 0 0 70 17 510
2018 11 to 20 years in current department or agency 25 44 15 10 5 0 0 70 15 438
2018 More than 20 years in current department or agency 28 37 17 16 2 0 0 65 18 115
2017 Less than 3 years in current department or agency 39 42 10 7 1 0 0 81 9 208
2017 3 to 10 years in current department or agency 28 40 13 14 5 0 0 69 19 487
2017 11 to 20 years in current department or agency 24 46 11 14 4 0 0 70 19 338
2017 More than 20 years in current department or agency 32 33 9 23 3 0 0 65 26 99

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 19 16 12 6 22 3 55 23 441
2018 3 to 10 years in current department or agency 12 24 20 18 13 10 3 41 36 509
2018 11 to 20 years in current department or agency 13 28 20 16 11 10 3 46 31 436
2018 More than 20 years in current department or agency 13 32 18 20 7 8 2 50 30 114
2017 Less than 3 years in current department or agency 20 21 14 7 9 27 1 57 23 208
2017 3 to 10 years in current department or agency 9 24 17 19 18 10 2 38 43 488
2017 11 to 20 years in current department or agency 8 25 17 23 13 13 2 39 41 338
2017 More than 20 years in current department or agency 16 25 23 17 11 6 2 45 30 98
2014 Less than 3 years in current department or agency 16 23 15 13 7 24 2 53 27 300
2014 3 to 10 years in current department or agency 11 27 17 20 13 9 3 44 37 617
2014 11 to 20 years in current department or agency 10 25 15 24 14 9 2 40 43 256
2014 More than 20 years in current department or agency 21 30 11 15 14 10 0 56 32 107

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 32 9 5 2 1 1 84 7 441
2018 3 to 10 years in current department or agency 40 37 9 9 4 0 0 77 14 510
2018 11 to 20 years in current department or agency 37 33 14 9 6 0 1 71 15 439
2018 More than 20 years in current department or agency 40 31 13 10 6 0 0 71 16 113
2017 Less than 3 years in current department or agency 53 27 11 7 1 0 0 80 9 207
2017 3 to 10 years in current department or agency 41 37 8 9 5 0 1 78 14 488
2017 11 to 20 years in current department or agency 32 40 12 10 5 1 0 73 15 339
2017 More than 20 years in current department or agency 38 34 15 9 4 0 0 71 13 99
2014 Less than 3 years in current department or agency 47 38 9 2 2 1 1 86 5 300
2014 3 to 10 years in current department or agency 41 35 11 9 4 0 0 76 13 619
2014 11 to 20 years in current department or agency 37 38 12 7 6 0 0 74 13 256
2014 More than 20 years in current department or agency 44 35 12 7 1 1 0 80 8 107

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 23 14 6 0 7 11 76 7 32
2018 3 to 10 years in current department or agency 30 39 13 8 6 3 1 72 14 114
2018 11 to 20 years in current department or agency 31 30 15 12 4 4 4 67 17 167
2018 More than 20 years in current department or agency 27 41 25 3 0 0 3 71 4 35
2017 Less than 3 years in current department or agency 52 41 0 0 0 7 0 100 0 15
2017 3 to 10 years in current department or agency 26 39 16 10 4 3 2 68 15 99
2017 11 to 20 years in current department or agency 20 42 13 17 6 0 3 64 23 109
2017 More than 20 years in current department or agency 24 47 13 9 7 0 0 71 16 34
2014 Less than 3 years in current department or agency 35 39 10 0 3 9 3 85 4 30
2014 3 to 10 years in current department or agency 40 31 10 8 7 1 3 74 16 144
2014 11 to 20 years in current department or agency 23 36 17 15 5 3 3 62 21 91
2014 More than 20 years in current department or agency 47 21 9 15 3 0 5 71 19 42

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 42 6 10 3 2 0 81 13 443
2018 3 to 10 years in current department or agency 35 44 7 11 3 0 0 79 14 511
2018 11 to 20 years in current department or agency 31 45 9 11 3 0 0 77 14 437
2018 More than 20 years in current department or agency 33 38 13 11 2 0 2 73 14 114
2017 Less than 3 years in current department or agency 41 42 10 4 2 0 0 83 7 208
2017 3 to 10 years in current department or agency 37 41 8 9 4 0 0 79 13 488
2017 11 to 20 years in current department or agency 32 44 9 12 3 0 0 76 15 338
2017 More than 20 years in current department or agency 39 39 8 11 3 0 0 78 14 99
2014 Less than 3 years in current department or agency 46 40 5 7 1 0 0 86 8 300
2014 3 to 10 years in current department or agency 40 34 10 12 3 0 0 75 15 619
2014 11 to 20 years in current department or agency 26 46 13 10 5 0 0 72 15 255
2014 More than 20 years in current department or agency 41 28 7 12 10 0 2 70 22 107

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 32 5 4 2 0 0 88 7 441
2018 3 to 10 years in current department or agency 54 35 6 4 2 0 0 88 6 509
2018 11 to 20 years in current department or agency 53 33 7 5 1 0 0 87 7 435
2018 More than 20 years in current department or agency 57 33 7 2 0 0 0 90 2 115
2017 Less than 3 years in current department or agency 63 30 4 1 1 0 0 93 3 208
2017 3 to 10 years in current department or agency 52 35 6 5 2 0 0 87 7 488
2017 11 to 20 years in current department or agency 51 38 5 4 2 0 0 89 6 339
2017 More than 20 years in current department or agency 58 30 7 2 3 0 0 88 5 99
2014 Less than 3 years in current department or agency 54 33 6 5 2 0 0 87 7 299
2014 3 to 10 years in current department or agency 56 33 5 5 2 0 0 89 6 619
2014 11 to 20 years in current department or agency 51 39 4 4 2 0 0 90 6 256
2014 More than 20 years in current department or agency 60 27 7 4 2 0 0 87 6 107

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 32 6 4 2 0 0 88 5 435
2018 3 to 10 years in current department or agency 55 34 5 3 1 0 0 90 5 508
2018 11 to 20 years in current department or agency 54 34 7 4 2 0 0 88 6 432
2018 More than 20 years in current department or agency 56 34 5 4 1 0 0 90 5 113
2017 Less than 3 years in current department or agency 59 30 6 3 1 0 0 90 4 207
2017 3 to 10 years in current department or agency 55 34 4 4 2 0 0 90 6 488
2017 11 to 20 years in current department or agency 57 33 5 3 1 0 0 91 4 338
2017 More than 20 years in current department or agency 63 30 2 4 1 0 0 93 5 99
2014 Less than 3 years in current department or agency 54 34 7 4 0 0 0 88 4 300
2014 3 to 10 years in current department or agency 59 31 4 4 2 0 0 90 6 619
2014 11 to 20 years in current department or agency 55 34 6 4 3 0 0 88 6 256
2014 More than 20 years in current department or agency 57 36 5 1 1 0 0 93 2 106

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 28 11 5 2 3 0 81 8 440
2018 3 to 10 years in current department or agency 28 38 14 11 8 0 0 67 19 502
2018 11 to 20 years in current department or agency 20 36 17 16 10 0 0 56 27 438
2018 More than 20 years in current department or agency 19 43 15 17 5 2 0 63 22 115
2017 Less than 3 years in current department or agency 47 33 7 5 2 5 0 84 8 207
2017 3 to 10 years in current department or agency 26 40 11 14 8 1 0 66 22 487
2017 11 to 20 years in current department or agency 17 41 14 17 12 0 0 58 28 339
2017 More than 20 years in current department or agency 25 42 12 10 7 2 1 70 18 99
2014 Less than 3 years in current department or agency 53 30 9 4 1 2 0 85 6 300
2014 3 to 10 years in current department or agency 34 36 12 11 6 1 0 71 18 618
2014 11 to 20 years in current department or agency 17 41 18 15 9 0 0 58 24 256
2014 More than 20 years in current department or agency 26 32 16 15 10 2 0 58 25 107

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 26 9 8 4 2 2 78 12 441
2018 3 to 10 years in current department or agency 30 33 11 14 11 1 1 64 25 504
2018 11 to 20 years in current department or agency 22 27 17 19 14 1 0 49 34 438
2018 More than 20 years in current department or agency 20 22 19 20 13 1 5 45 35 114
2017 Less than 3 years in current department or agency 42 27 13 5 4 7 3 76 10 207
2017 3 to 10 years in current department or agency 21 35 13 16 13 1 0 57 30 487
2017 11 to 20 years in current department or agency 15 32 13 20 18 0 1 48 39 339
2017 More than 20 years in current department or agency 17 31 14 19 12 0 7 52 32 99
2014 Less than 3 years in current department or agency 48 27 9 8 4 2 2 78 13 300
2014 3 to 10 years in current department or agency 27 31 13 15 11 1 1 60 27 619
2014 11 to 20 years in current department or agency 23 33 13 14 15 1 1 57 30 255
2014 More than 20 years in current department or agency 21 22 16 15 19 1 8 47 36 107

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 37 7 5 2 0 0 87 6 437
2018 3 to 10 years in current department or agency 42 41 7 6 3 0 0 83 9 512
2018 11 to 20 years in current department or agency 41 39 8 7 4 0 0 81 12 440
2018 More than 20 years in current department or agency 39 39 10 9 3 0 0 78 12 112
2017 Less than 3 years in current department or agency 54 34 6 4 1 0 0 88 5 208
2017 3 to 10 years in current department or agency 41 38 9 8 4 0 0 79 12 482
2017 11 to 20 years in current department or agency 41 39 8 9 3 0 0 80 12 336
2017 More than 20 years in current department or agency 40 34 13 8 4 0 0 75 13 99
2014 Less than 3 years in current department or agency 44 39 11 5 2 0 0 83 6 300
2014 3 to 10 years in current department or agency 37 42 8 8 4 0 0 80 13 619
2014 11 to 20 years in current department or agency 31 48 8 6 6 0 0 79 13 256
2014 More than 20 years in current department or agency 37 40 8 9 7 0 0 76 16 107

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 31 7 2 2 0 0 89 4 437
2018 3 to 10 years in current department or agency 52 33 7 6 2 0 0 85 8 503
2018 11 to 20 years in current department or agency 50 32 10 5 3 0 0 82 9 437
2018 More than 20 years in current department or agency 49 33 9 7 3 0 0 82 9 112
2017 Less than 3 years in current department or agency 63 28 6 2 1 0 0 90 3 208
2017 3 to 10 years in current department or agency 50 32 8 6 3 0 0 82 9 484
2017 11 to 20 years in current department or agency 49 34 10 6 1 0 0 83 7 335
2017 More than 20 years in current department or agency 49 33 6 8 3 0 0 82 11 99
2014 Less than 3 years in current department or agency 57 28 10 3 2 0 0 85 5 300
2014 3 to 10 years in current department or agency 51 31 8 7 3 0 0 82 10 619
2014 11 to 20 years in current department or agency 47 34 9 5 5 0 0 81 10 256
2014 More than 20 years in current department or agency 53 24 8 11 4 0 0 78 14 107

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 33 7 5 2 1 1 86 7 437
2018 3 to 10 years in current department or agency 44 36 10 6 3 0 0 81 9 510
2018 11 to 20 years in current department or agency 37 40 12 7 4 0 0 77 10 438
2018 More than 20 years in current department or agency 34 41 10 13 3 0 0 74 16 112
2017 Less than 3 years in current department or agency 58 33 5 2 1 0 0 91 3 208
2017 3 to 10 years in current department or agency 41 37 10 8 3 0 1 79 11 485
2017 11 to 20 years in current department or agency 38 39 11 10 2 1 0 78 12 336
2017 More than 20 years in current department or agency 36 39 10 12 2 0 0 75 14 99
2014 Less than 3 years in current department or agency 52 34 9 2 2 1 0 87 4 300
2014 3 to 10 years in current department or agency 44 35 10 8 3 0 0 79 11 619
2014 11 to 20 years in current department or agency 40 37 13 7 3 0 0 77 10 256
2014 More than 20 years in current department or agency 43 34 10 10 3 0 0 76 13 107

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 39 10 3 1 2 0 86 4 442
2018 3 to 10 years in current department or agency 37 38 14 6 3 1 0 77 8 505
2018 11 to 20 years in current department or agency 27 42 19 6 4 1 0 70 10 439
2018 More than 20 years in current department or agency 25 39 26 5 4 2 0 65 9 114
2017 Less than 3 years in current department or agency 41 44 7 3 1 3 0 89 4 208
2017 3 to 10 years in current department or agency 29 44 15 8 3 1 0 74 11 487
2017 11 to 20 years in current department or agency 28 39 19 8 4 1 0 68 13 339
2017 More than 20 years in current department or agency 27 37 19 7 5 3 1 67 13 99

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 22 4 4 2 0 0 90 6 441
2018 3 to 10 years in current department or agency 63 26 6 3 2 0 0 89 5 512
2018 11 to 20 years in current department or agency 53 33 7 6 2 0 0 86 7 438
2018 More than 20 years in current department or agency 55 32 10 2 1 0 0 87 4 115
2017 Less than 3 years in current department or agency 68 21 6 3 0 0 1 90 3 208
2017 3 to 10 years in current department or agency 58 29 4 7 3 0 0 86 10 488
2017 11 to 20 years in current department or agency 55 32 8 3 2 0 0 87 5 338
2017 More than 20 years in current department or agency 50 36 8 4 1 0 1 87 5 99
2014 Less than 3 years in current department or agency 65 22 8 2 0 1 1 90 2 300
2014 3 to 10 years in current department or agency 59 26 7 5 3 0 0 86 8 619
2014 11 to 20 years in current department or agency 47 35 9 5 2 1 0 83 8 255
2014 More than 20 years in current department or agency 54 31 6 6 1 0 1 86 7 107

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 27 8 4 2 0 1 86 5 442
2018 3 to 10 years in current department or agency 39 38 14 4 4 0 1 78 8 511
2018 11 to 20 years in current department or agency 33 34 17 9 5 0 1 68 14 439
2018 More than 20 years in current department or agency 34 31 19 12 2 0 2 66 15 115
2017 Less than 3 years in current department or agency 58 29 10 3 0 0 0 87 3 208
2017 3 to 10 years in current department or agency 44 33 13 5 3 0 2 79 8 488
2017 11 to 20 years in current department or agency 36 41 12 7 3 0 1 78 9 339
2017 More than 20 years in current department or agency 35 38 15 10 0 0 3 74 10 99
2014 Less than 3 years in current department or agency 51 35 9 1 1 1 1 89 2 300
2014 3 to 10 years in current department or agency 40 38 13 5 2 0 1 80 7 619
2014 11 to 20 years in current department or agency 33 42 17 5 3 0 0 75 8 256
2014 More than 20 years in current department or agency 29 35 22 11 3 0 1 64 14 107

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 24 49 26 443
2018 3 to 10 years in current department or agency 24 45 31 512
2018 11 to 20 years in current department or agency 26 42 32 439
2018 More than 20 years in current department or agency 37 36 26 115
2017 Less than 3 years in current department or agency 21 54 26 208
2017 3 to 10 years in current department or agency 26 43 30 488
2017 11 to 20 years in current department or agency 22 44 34 338
2017 More than 20 years in current department or agency 25 46 28 99
2014 Less than 3 years in current department or agency 20 49 32 299
2014 3 to 10 years in current department or agency 25 46 29 619
2014 11 to 20 years in current department or agency 26 47 27 256
2014 More than 20 years in current department or agency 24 50 26 107

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 1 62 9 6 18 3 108
2018 3 to 10 years in current department or agency 5 58 23 6 1 7 127
2018 11 to 20 years in current department or agency 15 64 11 5 1 4 116
2018 More than 20 years in current department or agency 79 5 8 5 0 3 42
2017 Less than 3 years in current department or agency 2 63 7 2 16 9 43
2017 3 to 10 years in current department or agency 11 65 12 8 0 4 128
2017 11 to 20 years in current department or agency 17 55 16 7 0 6 74
2017 More than 20 years in current department or agency 85 15 0 0 0 0 25
2014 Less than 3 years in current department or agency 4 61 13 6 9999 16 57
2014 3 to 10 years in current department or agency 10 53 23 8 9999 6 159
2014 11 to 20 years in current department or agency 22 53 11 9 9999 5 66
2014 More than 20 years in current department or agency 58 26 12 0 9999 4 25
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 60 32 4 1 2 0 0 93 3 441
2018 3 to 10 years in current department or agency 56 33 5 3 2 0 0 89 6 511
2018 11 to 20 years in current department or agency 56 32 6 4 1 0 0 88 5 439
2018 More than 20 years in current department or agency 53 38 5 3 0 0 0 91 3 113
2017 Less than 3 years in current department or agency 64 26 7 2 2 0 0 89 4 208
2017 3 to 10 years in current department or agency 47 38 8 6 2 0 0 84 7 485
2017 11 to 20 years in current department or agency 47 35 9 6 3 0 0 82 9 338
2017 More than 20 years in current department or agency 51 36 5 5 2 0 0 87 7 99
2014 Less than 3 years in current department or agency 58 33 6 3 1 0 0 90 4 300
2014 3 to 10 years in current department or agency 49 37 6 5 2 0 0 87 7 619
2014 11 to 20 years in current department or agency 50 37 6 6 1 0 0 86 7 256
2014 More than 20 years in current department or agency 64 25 10 0 2 0 0 88 2 107

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 30 9 3 1 1 0 87 4 440
2018 3 to 10 years in current department or agency 36 43 12 6 3 0 0 79 10 507
2018 11 to 20 years in current department or agency 27 46 15 9 2 0 0 74 11 437
2018 More than 20 years in current department or agency 30 37 22 8 2 0 0 68 10 114
2017 Less than 3 years in current department or agency 57 36 5 1 0 0 0 93 1 207
2017 3 to 10 years in current department or agency 31 41 11 10 6 0 0 72 17 485
2017 11 to 20 years in current department or agency 22 44 15 13 5 0 1 66 18 339
2017 More than 20 years in current department or agency 34 33 21 7 5 0 0 67 13 99
2014 Less than 3 years in current department or agency 53 33 8 3 2 1 0 87 5 299
2014 3 to 10 years in current department or agency 34 42 11 8 4 1 0 77 12 619
2014 11 to 20 years in current department or agency 24 43 16 9 6 1 0 68 16 256
2014 More than 20 years in current department or agency 33 47 11 9 0 0 0 80 9 107

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 16 33 28 17 1 1 46 20 442
2018 3 to 10 years in current department or agency 7 25 40 20 6 0 1 26 33 510
2018 11 to 20 years in current department or agency 7 26 38 22 6 0 0 28 34 437
2018 More than 20 years in current department or agency 9 26 40 15 9 0 1 25 35 115
2017 Less than 3 years in current department or agency 4 12 37 25 18 2 2 45 16 207
2017 3 to 10 years in current department or agency 9 22 46 16 5 0 1 22 31 485
2017 11 to 20 years in current department or agency 8 25 44 14 8 0 1 22 33 338
2017 More than 20 years in current department or agency 8 35 28 21 7 0 1 28 44 99
2014 Less than 3 years in current department or agency 4 15 41 24 15 1 1 39 19 299
2014 3 to 10 years in current department or agency 8 22 40 21 8 0 1 29 31 616
2014 11 to 20 years in current department or agency 15 27 39 13 4 0 1 18 42 256
2014 More than 20 years in current department or agency 11 32 35 16 6 0 0 22 43 107

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 2 9 23 30 32 3 1 64 12 439
2018 3 to 10 years in current department or agency 6 16 29 30 18 0 2 48 22 505
2018 11 to 20 years in current department or agency 5 21 35 28 11 0 0 39 26 434
2018 More than 20 years in current department or agency 4 16 42 23 13 1 2 36 20 113
2017 Less than 3 years in current department or agency 3 5 17 26 43 2 2 73 9 207
2017 3 to 10 years in current department or agency 7 17 29 28 17 1 1 45 25 487
2017 11 to 20 years in current department or agency 6 17 33 28 11 2 2 41 24 337
2017 More than 20 years in current department or agency 4 18 28 26 17 1 5 47 24 97
2014 Less than 3 years in current department or agency 3 9 15 35 34 2 3 72 13 299
2014 3 to 10 years in current department or agency 5 13 31 32 17 1 2 50 18 615
2014 11 to 20 years in current department or agency 6 17 37 27 10 1 2 39 24 256
2014 More than 20 years in current department or agency 6 15 27 34 18 0 0 52 22 107

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 16 29 24 19 3 2 45 25 442
2018 3 to 10 years in current department or agency 13 22 34 21 8 0 2 30 35 506
2018 11 to 20 years in current department or agency 14 23 34 19 7 1 0 27 38 433
2018 More than 20 years in current department or agency 13 26 30 17 11 1 1 29 40 114
2017 Less than 3 years in current department or agency 4 17 30 23 22 1 2 47 22 206
2017 3 to 10 years in current department or agency 12 24 33 21 7 1 2 29 37 487
2017 11 to 20 years in current department or agency 12 26 35 17 8 1 1 25 39 338
2017 More than 20 years in current department or agency 14 24 32 18 8 0 4 27 39 99
2014 Less than 3 years in current department or agency 8 19 31 20 19 2 1 40 28 299
2014 3 to 10 years in current department or agency 14 25 34 17 9 1 1 27 39 619
2014 11 to 20 years in current department or agency 20 25 33 16 5 1 1 21 45 256
2014 More than 20 years in current department or agency 17 30 35 12 5 1 1 17 47 107

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 3 7 15 35 37 2 2 74 10 440
2018 3 to 10 years in current department or agency 3 8 27 41 19 0 2 61 12 506
2018 11 to 20 years in current department or agency 3 15 38 28 16 0 0 44 17 432
2018 More than 20 years in current department or agency 5 9 42 26 16 0 2 43 14 114
2017 Less than 3 years in current department or agency 1 3 18 35 38 0 4 77 4 207
2017 3 to 10 years in current department or agency 4 9 28 39 17 0 2 58 13 483
2017 11 to 20 years in current department or agency 2 10 37 33 14 1 2 49 13 336
2017 More than 20 years in current department or agency 3 12 40 29 11 1 4 42 16 98
2014 Less than 3 years in current department or agency 1 5 19 37 36 1 2 75 6 297
2014 3 to 10 years in current department or agency 4 10 30 34 20 0 1 56 14 618
2014 11 to 20 years in current department or agency 4 13 39 33 9 0 1 43 17 256
2014 More than 20 years in current department or agency 10 12 36 35 6 0 1 42 22 106

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 10 23 28 29 3 2 60 15 442
2018 3 to 10 years in current department or agency 12 24 31 21 10 1 1 32 37 507
2018 11 to 20 years in current department or agency 13 27 30 20 10 0 0 30 40 436
2018 More than 20 years in current department or agency 16 26 32 13 10 1 2 23 44 113
2017 Less than 3 years in current department or agency 5 9 19 25 35 3 4 65 15 204
2017 3 to 10 years in current department or agency 13 22 34 18 11 0 2 29 36 486
2017 11 to 20 years in current department or agency 9 24 32 19 14 1 1 33 34 337
2017 More than 20 years in current department or agency 11 25 30 20 9 1 3 31 38 99
2014 Less than 3 years in current department or agency 3 7 22 34 30 1 2 66 11 299
2014 3 to 10 years in current department or agency 11 18 31 24 14 0 1 39 29 616
2014 11 to 20 years in current department or agency 14 25 33 19 6 0 3 25 40 256
2014 More than 20 years in current department or agency 13 32 29 15 8 1 2 24 46 107

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 3 12 19 31 29 4 1 63 17 441
2018 3 to 10 years in current department or agency 6 16 29 28 17 1 2 47 23 507
2018 11 to 20 years in current department or agency 8 14 35 26 16 1 0 42 22 429
2018 More than 20 years in current department or agency 6 18 35 28 11 0 2 40 24 110
2017 Less than 3 years in current department or agency 1 7 16 29 36 8 3 73 9 206
2017 3 to 10 years in current department or agency 7 15 32 27 16 1 2 44 24 487
2017 11 to 20 years in current department or agency 5 11 35 31 15 1 3 47 17 338
2017 More than 20 years in current department or agency 5 14 30 33 12 2 3 48 20 99
2014 Less than 3 years in current department or agency 1 6 20 27 40 4 3 72 7 298
2014 3 to 10 years in current department or agency 5 8 27 33 24 2 2 59 13 617
2014 11 to 20 years in current department or agency 3 11 31 38 15 0 1 54 14 255
2014 More than 20 years in current department or agency 5 10 28 38 15 1 3 55 15 107

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 11 31 31 18 2 2 51 18 442
2018 3 to 10 years in current department or agency 11 20 36 23 8 0 2 32 31 510
2018 11 to 20 years in current department or agency 12 27 36 18 7 1 0 25 39 437
2018 More than 20 years in current department or agency 10 27 42 12 7 1 1 19 38 114
2017 Less than 3 years in current department or agency 5 13 28 28 20 4 2 51 20 207
2017 3 to 10 years in current department or agency 10 23 36 21 8 1 2 29 34 485
2017 11 to 20 years in current department or agency 11 26 34 19 9 1 1 29 37 338
2017 More than 20 years in current department or agency 7 24 39 16 8 2 3 26 33 99
2014 Less than 3 years in current department or agency 8 14 32 23 19 2 1 44 23 300
2014 3 to 10 years in current department or agency 12 21 38 19 9 1 1 28 33 618
2014 11 to 20 years in current department or agency 15 27 36 17 4 1 1 21 42 255
2014 More than 20 years in current department or agency 16 20 39 13 11 0 1 24 37 107

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 64 20 5 8 3 1 0 84 11 441
2018 3 to 10 years in current department or agency 50 29 8 9 4 0 0 79 13 509
2018 11 to 20 years in current department or agency 49 30 8 7 5 0 0 79 12 436
2018 More than 20 years in current department or agency 49 30 10 9 2 0 0 79 11 114
2017 Less than 3 years in current department or agency 66 22 3 4 4 1 0 89 8 207
2017 3 to 10 years in current department or agency 50 29 7 9 5 1 0 79 14 486
2017 11 to 20 years in current department or agency 47 35 7 7 4 0 0 82 11 339
2017 More than 20 years in current department or agency 48 26 11 6 6 1 1 76 13 98
2014 Less than 3 years in current department or agency 58 21 11 7 2 1 0 80 9 300
2014 3 to 10 years in current department or agency 55 27 7 6 4 0 0 83 10 620
2014 11 to 20 years in current department or agency 50 30 4 7 9 1 0 80 16 256
2014 More than 20 years in current department or agency 57 24 2 9 8 1 0 82 17 107

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 23 5 3 1 0 0 90 4 439
2018 3 to 10 years in current department or agency 55 31 7 5 2 0 0 86 7 510
2018 11 to 20 years in current department or agency 51 38 5 4 2 0 0 89 6 435
2018 More than 20 years in current department or agency 50 34 8 5 1 0 1 86 6 113
2017 Less than 3 years in current department or agency 65 26 2 3 3 0 0 92 6 208
2017 3 to 10 years in current department or agency 48 37 7 6 2 0 0 86 8 488
2017 11 to 20 years in current department or agency 47 36 7 6 3 0 0 84 9 339
2017 More than 20 years in current department or agency 44 36 12 5 3 0 0 80 8 99
2014 Less than 3 years in current department or agency 56 33 5 3 2 0 0 90 5 300
2014 3 to 10 years in current department or agency 49 38 6 5 2 0 0 87 7 619
2014 11 to 20 years in current department or agency 39 43 10 6 3 0 0 81 9 256
2014 More than 20 years in current department or agency 51 35 7 6 2 0 0 85 8 107

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 31 6 2 1 1 0 91 2 441
2018 3 to 10 years in current department or agency 55 33 7 3 2 0 0 88 5 510
2018 11 to 20 years in current department or agency 49 38 9 3 2 0 0 87 5 437
2018 More than 20 years in current department or agency 44 37 15 4 0 0 0 81 4 114

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 20 7 1 0 2 1 91 2 438
2018 3 to 10 years in current department or agency 63 23 8 2 2 3 1 89 3 510
2018 11 to 20 years in current department or agency 53 32 9 2 2 2 0 87 4 437
2018 More than 20 years in current department or agency 54 25 15 3 1 2 0 81 4 114
2017 Less than 3 years in current department or agency 68 22 4 1 1 3 1 94 2 207
2017 3 to 10 years in current department or agency 51 34 8 2 1 3 1 88 4 487
2017 11 to 20 years in current department or agency 42 41 10 1 2 3 1 87 3 339
2017 More than 20 years in current department or agency 45 38 15 1 1 0 0 83 2 99
2014 Less than 3 years in current department or agency 65 23 5 1 0 5 1 94 1 299
2014 3 to 10 years in current department or agency 56 28 10 2 1 3 1 86 4 620
2014 11 to 20 years in current department or agency 43 37 8 3 2 6 1 86 5 256
2014 More than 20 years in current department or agency 56 32 8 0 0 2 2 91 0 107

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 70 22 6 1 1 0 0 92 2 439
2018 3 to 10 years in current department or agency 60 28 7 2 2 1 0 89 3 509
2018 11 to 20 years in current department or agency 50 35 9 4 2 0 0 86 6 437
2018 More than 20 years in current department or agency 46 37 14 4 0 0 0 82 4 115
2017 Less than 3 years in current department or agency 69 26 3 0 0 1 0 96 1 208
2017 3 to 10 years in current department or agency 51 36 7 3 2 1 0 88 5 487
2017 11 to 20 years in current department or agency 42 44 7 4 2 1 0 86 6 337
2017 More than 20 years in current department or agency 42 35 13 8 1 1 0 78 10 98
2014 Less than 3 years in current department or agency 70 25 4 1 0 2 0 96 1 300
2014 3 to 10 years in current department or agency 56 30 9 3 1 2 0 87 4 620
2014 11 to 20 years in current department or agency 44 40 8 4 2 1 0 85 7 256
2014 More than 20 years in current department or agency 55 33 9 4 0 0 0 87 4 107

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 79 17 3 1 0 0 0 97 1 435
2018 3 to 10 years in current department or agency 63 26 7 2 2 0 0 89 4 509
2018 11 to 20 years in current department or agency 55 31 9 3 2 0 0 86 5 439
2018 More than 20 years in current department or agency 55 34 7 4 0 0 0 89 4 113
2017 Less than 3 years in current department or agency 81 16 0 1 0 0 0 98 2 208
2017 3 to 10 years in current department or agency 56 31 8 3 3 0 0 86 6 487
2017 11 to 20 years in current department or agency 48 38 7 5 1 0 0 87 6 339
2017 More than 20 years in current department or agency 47 29 15 6 3 0 0 76 10 98
2014 Less than 3 years in current department or agency 80 16 2 1 0 0 0 96 2 299
2014 3 to 10 years in current department or agency 57 32 6 3 1 0 0 89 4 620
2014 11 to 20 years in current department or agency 49 35 7 6 2 0 0 84 9 256
2014 More than 20 years in current department or agency 50 36 9 4 1 0 0 86 5 107

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 26 10 6 3 10 5 79 9 442
2018 3 to 10 years in current department or agency 29 34 15 8 6 3 4 68 16 507
2018 11 to 20 years in current department or agency 30 37 14 9 5 4 1 71 15 438
2018 More than 20 years in current department or agency 26 37 16 14 2 2 3 66 18 114
2017 Less than 3 years in current department or agency 42 25 9 4 4 9 7 80 10 207
2017 3 to 10 years in current department or agency 30 32 14 11 8 3 3 65 20 487
2017 11 to 20 years in current department or agency 26 36 17 10 7 4 1 65 18 339
2017 More than 20 years in current department or agency 32 24 21 11 8 2 2 59 20 98
2014 Less than 3 years in current department or agency 43 24 11 6 3 7 5 76 11 300
2014 3 to 10 years in current department or agency 39 31 10 7 6 4 3 75 14 619
2014 11 to 20 years in current department or agency 28 42 12 8 6 3 1 73 15 255
2014 More than 20 years in current department or agency 39 28 12 8 8 2 3 71 17 107

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 33 7 3 1 2 1 89 4 441
2018 3 to 10 years in current department or agency 55 31 8 3 2 1 0 87 5 507
2018 11 to 20 years in current department or agency 47 34 12 3 3 1 0 82 6 439
2018 More than 20 years in current department or agency 49 36 8 5 2 0 0 85 7 114
2017 Less than 3 years in current department or agency 66 26 2 3 0 2 0 94 3 207
2017 3 to 10 years in current department or agency 55 31 5 4 2 1 1 88 7 485
2017 11 to 20 years in current department or agency 50 36 9 4 1 1 0 87 5 338
2017 More than 20 years in current department or agency 55 30 6 4 2 2 0 87 6 99
2014 Less than 3 years in current department or agency 68 24 4 1 0 2 1 95 1 300
2014 3 to 10 years in current department or agency 58 28 6 4 2 1 1 88 7 618
2014 11 to 20 years in current department or agency 54 30 8 4 2 1 0 86 6 256
2014 More than 20 years in current department or agency 60 25 8 4 2 1 0 86 6 107

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 25 9 2 1 0 0 89 3 440
2018 3 to 10 years in current department or agency 48 35 10 4 3 0 0 84 6 506
2018 11 to 20 years in current department or agency 41 35 15 6 3 0 0 76 8 438
2018 More than 20 years in current department or agency 33 43 19 5 1 0 0 76 6 115

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 22 14 8 4 12 1 71 13 443
2018 3 to 10 years in current department or agency 24 29 16 15 10 6 1 56 27 506
2018 11 to 20 years in current department or agency 18 28 18 16 14 6 2 49 32 439
2018 More than 20 years in current department or agency 20 25 26 14 6 7 1 49 22 115
2017 Less than 3 years in current department or agency 36 23 11 7 5 16 2 72 14 208
2017 3 to 10 years in current department or agency 18 29 12 14 16 10 2 52 34 486
2017 11 to 20 years in current department or agency 18 19 18 21 16 6 2 40 40 339
2017 More than 20 years in current department or agency 20 24 15 21 12 6 2 48 35 99
2014 Less than 3 years in current department or agency 37 24 14 6 3 14 2 72 11 300
2014 3 to 10 years in current department or agency 28 23 16 12 13 7 2 55 27 618
2014 11 to 20 years in current department or agency 21 22 16 18 14 8 1 47 36 256
2014 More than 20 years in current department or agency 30 25 18 11 8 8 1 60 21 107

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 6 94 442
2018 3 to 10 years in current department or agency 9 91 510
2018 11 to 20 years in current department or agency 10 90 437
2018 More than 20 years in current department or agency 5 95 113

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 58 45
2018 11 to 20 years in current department or agency 42 44

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 46 45
2018 11 to 20 years in current department or agency 59 44

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 21 44

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 45
2018 11 to 20 years in current department or agency 0 44

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25
2018 11 to 20 years in current department or agency 0 44

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 44

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 34 46
2018 11 to 20 years in current department or agency 45 44

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 30 46
2018 11 to 20 years in current department or agency 33 44

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 46 46
2018 11 to 20 years in current department or agency 47 44

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 41 46
2018 11 to 20 years in current department or agency 26 44

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 34 46
2018 11 to 20 years in current department or agency 34 44

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 44 46
2018 11 to 20 years in current department or agency 49 44

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 40 46
2018 11 to 20 years in current department or agency 31 44

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25
2018 3 to 10 years in current department or agency 0 46

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 16 46
2018 11 to 20 years in current department or agency 13 44

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 11 44

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 47 46
2018 11 to 20 years in current department or agency 47 44

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 13 46
2018 11 to 20 years in current department or agency 24 44

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 14 46
2018 11 to 20 years in current department or agency 17 44

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 48 46
2018 11 to 20 years in current department or agency 55 44

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 17 46
2018 11 to 20 years in current department or agency 36 44

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 12 46
2018 11 to 20 years in current department or agency 25 44

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 23 46
2018 11 to 20 years in current department or agency 19 44

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 22 25
2018 11 to 20 years in current department or agency 20 44

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 11 44

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 29 46
2018 11 to 20 years in current department or agency 31 44

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 19 25

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 14 43
2018 11 to 20 years in current department or agency 18 41

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 19 25
2018 11 to 20 years in current department or agency 14 41

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 25

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 19 25

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 13 41

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 20 43
2018 11 to 20 years in current department or agency 19 41

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 14 43

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 23 43
2018 11 to 20 years in current department or agency 28 41

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25
2018 3 to 10 years in current department or agency 14 43

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 43 43
2018 11 to 20 years in current department or agency 56 41

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 46 43
2018 11 to 20 years in current department or agency 67 41

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 25

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 12 15 3 2 32 8 67 8 441
2018 3 to 10 years in current department or agency 19 20 17 8 5 24 8 57 19 509
2018 11 to 20 years in current department or agency 18 19 21 7 7 24 4 51 20 439
2018 More than 20 years in current department or agency 16 24 28 10 2 19 1 50 16 115
2017 Less than 3 years in current department or agency 19 13 11 1 0 46 9 72 3 207
2017 3 to 10 years in current department or agency 17 17 15 8 8 27 8 52 24 488
2017 11 to 20 years in current department or agency 15 21 20 10 6 25 3 50 23 339
2017 More than 20 years in current department or agency 22 16 14 9 12 23 4 53 28 99
2014 Less than 3 years in current department or agency 25 18 12 3 1 30 11 73 7 300
2014 3 to 10 years in current department or agency 25 19 16 6 5 25 4 62 16 619
2014 11 to 20 years in current department or agency 16 22 19 6 7 26 4 54 19 254
2014 More than 20 years in current department or agency 22 31 15 9 3 17 3 66 15 107

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 22 11 4 1 9 1 82 6 440
2018 3 to 10 years in current department or agency 37 34 15 6 3 6 1 76 9 510
2018 11 to 20 years in current department or agency 34 33 18 7 3 5 0 70 11 438
2018 More than 20 years in current department or agency 34 31 21 9 2 3 0 68 11 115
2017 Less than 3 years in current department or agency 44 30 10 1 0 13 2 87 2 205
2017 3 to 10 years in current department or agency 35 35 12 7 4 6 1 76 12 486
2017 11 to 20 years in current department or agency 27 38 19 7 4 4 0 68 11 338
2017 More than 20 years in current department or agency 36 28 17 8 6 4 0 67 15 99
2014 Less than 3 years in current department or agency 52 26 8 2 1 8 2 87 4 301
2014 3 to 10 years in current department or agency 40 30 15 5 2 7 1 76 7 619
2014 11 to 20 years in current department or agency 29 36 20 4 5 7 0 69 10 255
2014 More than 20 years in current department or agency 40 36 7 10 2 5 0 80 12 106

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 3 97 443
2018 3 to 10 years in current department or agency 6 94 510
2018 11 to 20 years in current department or agency 4 96 439
2018 More than 20 years in current department or agency 6 94 114

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 30 32
2018 11 to 20 years in current department or agency 33 20

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 81 32

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 14
2018 3 to 10 years in current department or agency 0 32

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 32
2018 11 to 20 years in current department or agency 0 20

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 14
2018 11 to 20 years in current department or agency 0 20

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 14
2018 11 to 20 years in current department or agency 0 20

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 20

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 13 32

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 20 32
2018 11 to 20 years in current department or agency 23 20

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 43 32
2018 11 to 20 years in current department or agency 62 20

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 32
2018 11 to 20 years in current department or agency 0 20

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 32
2018 11 to 20 years in current department or agency 0 20

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 13
2018 11 to 20 years in current department or agency 0 20

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 27 20

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 32
2018 11 to 20 years in current department or agency 0 20

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 44 32
2018 11 to 20 years in current department or agency 56 20

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 28 20

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 25 20

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 20 32
2018 11 to 20 years in current department or agency 25 20

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 32

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 14

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 40 32

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 18

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 30

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 18

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 28 18

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 25 30

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 24 30
2018 11 to 20 years in current department or agency 31 18

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 18 30
2018 11 to 20 years in current department or agency 0 18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 51 30
2018 11 to 20 years in current department or agency 59 18

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 62 30
2018 11 to 20 years in current department or agency 69 18

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 10 14 1 1 36 8 71 4 439
2018 3 to 10 years in current department or agency 21 17 19 3 3 30 7 61 9 510
2018 11 to 20 years in current department or agency 19 19 22 3 4 29 3 56 11 436
2018 More than 20 years in current department or agency 17 20 27 9 0 26 1 51 12 114
2017 Less than 3 years in current department or agency 23 12 11 0 0 45 9 75 1 207
2017 3 to 10 years in current department or agency 18 18 17 3 2 34 8 62 9 487
2017 11 to 20 years in current department or agency 17 19 19 4 3 36 3 58 10 337
2017 More than 20 years in current department or agency 26 15 12 3 7 32 5 65 17 99
2014 Less than 3 years in current department or agency 30 12 10 1 1 34 12 78 3 301
2014 3 to 10 years in current department or agency 26 16 15 3 1 31 6 68 7 619
2014 11 to 20 years in current department or agency 18 16 21 4 2 34 5 56 10 256
2014 More than 20 years in current department or agency 23 24 16 5 0 30 2 69 7 107

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 22 10 1 1 11 1 86 2 441
2018 3 to 10 years in current department or agency 41 33 13 3 2 8 1 80 6 510
2018 11 to 20 years in current department or agency 36 31 19 6 2 7 0 72 8 438
2018 More than 20 years in current department or agency 35 30 22 6 1 6 0 70 7 115
2017 Less than 3 years in current department or agency 54 26 5 0 1 12 0 92 2 208
2017 3 to 10 years in current department or agency 40 34 11 2 2 8 2 82 5 488
2017 11 to 20 years in current department or agency 34 36 17 2 2 8 1 77 5 339
2017 More than 20 years in current department or agency 40 25 19 4 4 7 0 71 9 99
2014 Less than 3 years in current department or agency 52 24 6 1 1 14 3 91 2 301
2014 3 to 10 years in current department or agency 40 30 13 3 1 11 1 81 4 619
2014 11 to 20 years in current department or agency 31 36 17 3 3 10 0 74 7 254
2014 More than 20 years in current department or agency 42 32 10 4 0 11 0 83 5 107
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 21 5 3 2 1 1 90 4 438
2018 3 to 10 years in current department or agency 62 24 6 3 4 1 0 87 7 507
2018 11 to 20 years in current department or agency 60 24 9 3 3 1 0 85 6 433
2018 More than 20 years in current department or agency 52 32 9 4 1 2 0 86 5 114
2017 Less than 3 years in current department or agency 70 19 5 1 2 1 0 91 4 208
2017 3 to 10 years in current department or agency 63 21 8 3 3 1 0 85 6 487
2017 11 to 20 years in current department or agency 58 26 8 5 2 1 0 85 7 339
2017 More than 20 years in current department or agency 54 31 9 1 4 1 0 85 5 99

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 33 13 3 0 6 0 83 4 441
2018 3 to 10 years in current department or agency 44 38 9 4 1 2 0 84 6 509
2018 11 to 20 years in current department or agency 38 41 13 4 2 2 0 81 6 439
2018 More than 20 years in current department or agency 35 48 7 7 0 3 0 86 7 114
2017 Less than 3 years in current department or agency 45 34 11 4 2 5 0 83 6 208
2017 3 to 10 years in current department or agency 38 39 15 5 2 2 0 78 7 488
2017 11 to 20 years in current department or agency 30 44 16 6 2 2 0 75 8 338
2017 More than 20 years in current department or agency 30 45 12 8 1 3 0 78 10 99

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 33 11 5 1 2 0 84 6 441
2018 3 to 10 years in current department or agency 35 41 13 6 3 2 0 77 9 511
2018 11 to 20 years in current department or agency 30 37 17 11 4 2 0 68 15 440
2018 More than 20 years in current department or agency 30 41 17 9 3 0 0 71 12 115
2017 Less than 3 years in current department or agency 49 35 6 5 0 4 0 88 6 208
2017 3 to 10 years in current department or agency 27 46 13 7 6 1 0 74 13 487
2017 11 to 20 years in current department or agency 21 42 18 11 7 1 0 63 19 338
2017 More than 20 years in current department or agency 25 40 20 8 6 1 0 66 15 99

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 33 14 8 5 1 1 72 14 442
2018 3 to 10 years in current department or agency 35 28 19 8 8 0 1 64 16 509
2018 11 to 20 years in current department or agency 39 30 17 8 5 0 1 70 13 438
2018 More than 20 years in current department or agency 40 33 14 9 4 0 0 73 13 114
2017 Less than 3 years in current department or agency 45 30 15 5 5 0 0 75 10 208
2017 3 to 10 years in current department or agency 45 29 14 5 6 0 1 75 11 486
2017 11 to 20 years in current department or agency 49 28 12 4 6 0 1 78 10 339
2017 More than 20 years in current department or agency 46 32 11 4 4 1 2 80 9 99

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 34 25 4 4 0 1 67 8 441
2018 3 to 10 years in current department or agency 21 35 23 14 7 0 1 56 21 511
2018 11 to 20 years in current department or agency 17 30 30 14 8 0 0 48 22 437
2018 More than 20 years in current department or agency 22 31 29 11 7 0 0 53 18 115
2017 Less than 3 years in current department or agency 35 38 18 6 3 0 0 72 10 208
2017 3 to 10 years in current department or agency 19 38 24 13 6 0 1 57 18 487
2017 11 to 20 years in current department or agency 21 35 26 11 7 0 1 56 17 339
2017 More than 20 years in current department or agency 17 30 33 13 6 0 1 48 19 99

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 27 14 4 3 0 1 79 7 442
2018 3 to 10 years in current department or agency 37 34 17 7 5 0 1 71 12 509
2018 11 to 20 years in current department or agency 29 34 23 10 3 1 1 63 14 431
2018 More than 20 years in current department or agency 29 35 22 9 3 0 2 65 12 114
2017 Less than 3 years in current department or agency 56 28 9 4 1 0 2 85 5 208
2017 3 to 10 years in current department or agency 34 36 16 9 3 0 1 71 12 487
2017 11 to 20 years in current department or agency 31 37 19 9 2 0 2 69 11 338
2017 More than 20 years in current department or agency 30 36 19 9 4 0 2 67 14 99

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 27 24 10 4 0 1 62 14 440
2018 3 to 10 years in current department or agency 17 28 27 16 11 1 0 45 28 509
2018 11 to 20 years in current department or agency 16 28 28 19 9 0 0 44 28 434
2018 More than 20 years in current department or agency 11 27 31 21 8 0 1 39 30 112
2017 Less than 3 years in current department or agency 35 35 17 6 5 0 0 71 11 207
2017 3 to 10 years in current department or agency 15 31 26 18 9 0 1 47 27 488
2017 11 to 20 years in current department or agency 16 29 27 19 8 0 2 45 28 338
2017 More than 20 years in current department or agency 17 29 31 10 10 1 1 47 21 99

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 18 7 3 0 0 2 89 4 438
2018 3 to 10 years in current department or agency 58 26 8 3 1 0 3 87 5 510
2018 11 to 20 years in current department or agency 54 24 12 5 2 0 2 80 7 438
2018 More than 20 years in current department or agency 51 29 10 2 3 0 5 83 6 115
2017 Less than 3 years in current department or agency 70 20 4 0 0 0 5 94 1 208
2017 3 to 10 years in current department or agency 54 27 11 2 1 0 5 85 4 487
2017 11 to 20 years in current department or agency 53 26 10 3 1 0 7 85 4 339
2017 More than 20 years in current department or agency 42 34 13 3 1 1 6 82 4 99

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 26 12 5 3 0 0 80 8 440
2018 3 to 10 years in current department or agency 42 32 16 6 4 0 0 74 10 508
2018 11 to 20 years in current department or agency 36 30 21 9 5 0 0 66 14 436
2018 More than 20 years in current department or agency 38 33 19 5 3 0 1 71 9 115
2017 Less than 3 years in current department or agency 47 34 13 3 3 0 0 82 6 207
2017 3 to 10 years in current department or agency 37 35 16 8 4 0 0 72 12 486
2017 11 to 20 years in current department or agency 33 34 18 10 4 0 0 67 15 339
2017 More than 20 years in current department or agency 26 44 20 7 3 0 0 69 10 99

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 35 16 3 1 1 0 80 4 441
2018 3 to 10 years in current department or agency 30 37 19 10 3 0 1 68 13 511
2018 11 to 20 years in current department or agency 27 37 22 8 5 1 0 65 13 437
2018 More than 20 years in current department or agency 28 28 29 14 1 1 0 57 14 115
2017 Less than 3 years in current department or agency 48 35 12 3 1 0 0 84 4 207
2017 3 to 10 years in current department or agency 29 38 18 10 4 0 1 68 14 487
2017 11 to 20 years in current department or agency 28 37 19 10 5 0 1 66 15 339
2017 More than 20 years in current department or agency 26 33 24 15 3 0 0 58 18 99

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 33 17 8 2 0 0 72 11 440
2018 3 to 10 years in current department or agency 21 38 24 12 5 0 0 59 17 511
2018 11 to 20 years in current department or agency 21 37 22 13 6 0 0 59 19 435
2018 More than 20 years in current department or agency 16 39 31 10 5 0 0 54 15 115
2017 Less than 3 years in current department or agency 43 38 13 4 1 0 0 81 6 206
2017 3 to 10 years in current department or agency 20 35 25 12 7 0 1 55 20 488
2017 11 to 20 years in current department or agency 15 40 29 10 6 0 1 55 16 339
2017 More than 20 years in current department or agency 16 39 22 19 3 0 0 56 22 99

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 29 21 8 3 0 0 68 11 439
2018 3 to 10 years in current department or agency 25 35 21 13 5 0 0 61 19 509
2018 11 to 20 years in current department or agency 26 36 21 11 5 0 0 63 16 437
2018 More than 20 years in current department or agency 22 32 31 10 5 0 0 54 15 115
2017 Less than 3 years in current department or agency 39 36 17 5 2 0 0 75 7 207
2017 3 to 10 years in current department or agency 25 35 19 15 6 0 1 60 21 488
2017 11 to 20 years in current department or agency 21 35 23 14 6 0 1 56 20 339
2017 More than 20 years in current department or agency 29 24 26 14 6 0 0 54 20 99

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 35 20 8 2 0 0 70 10 437
2018 3 to 10 years in current department or agency 34 34 20 8 4 0 0 68 11 506
2018 11 to 20 years in current department or agency 27 34 22 11 4 0 1 62 16 436
2018 More than 20 years in current department or agency 22 41 27 8 2 2 0 63 10 114
2017 Less than 3 years in current department or agency 35 34 19 10 1 0 0 69 11 206
2017 3 to 10 years in current department or agency 29 39 19 7 4 0 2 70 11 485
2017 11 to 20 years in current department or agency 24 39 21 10 3 1 1 65 14 339
2017 More than 20 years in current department or agency 23 44 20 9 4 0 0 67 14 99

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 17 8 4 1 0 1 86 6 437
2018 3 to 10 years in current department or agency 50 21 13 8 6 0 1 72 14 507
2018 11 to 20 years in current department or agency 52 21 12 8 6 0 1 74 14 436
2018 More than 20 years in current department or agency 48 21 13 11 6 0 1 69 18 113
2017 Less than 3 years in current department or agency 64 20 11 3 2 0 0 84 5 208
2017 3 to 10 years in current department or agency 49 23 15 6 6 0 1 73 12 488
2017 11 to 20 years in current department or agency 41 23 14 12 9 0 1 65 21 339
2017 More than 20 years in current department or agency 38 21 21 13 7 0 0 59 20 99

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 84 7 3 1 1 0 3 95 2 441
2018 3 to 10 years in current department or agency 76 10 7 3 1 0 4 89 4 508
2018 11 to 20 years in current department or agency 74 14 4 2 2 0 4 92 4 436
2018 More than 20 years in current department or agency 67 13 11 5 2 1 2 82 7 113

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 85 9 3 1 1 0 1 95 2 440
2018 3 to 10 years in current department or agency 77 11 4 2 2 0 3 91 5 507
2018 11 to 20 years in current department or agency 75 13 6 2 3 0 2 90 5 436
2018 More than 20 years in current department or agency 73 22 5 0 0 0 1 95 0 115
2017 Less than 3 years in current department or agency 91 5 1 0 1 0 2 98 1 207
2017 3 to 10 years in current department or agency 77 10 5 3 2 0 2 90 5 487
2017 11 to 20 years in current department or agency 75 14 3 3 2 0 3 92 5 339
2017 More than 20 years in current department or agency 70 13 6 6 5 0 0 82 12 99

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 75 18 5 1 0 0 1 93 1 441
2018 3 to 10 years in current department or agency 59 27 9 2 2 0 0 87 4 511
2018 11 to 20 years in current department or agency 56 31 9 3 1 0 0 87 3 438
2018 More than 20 years in current department or agency 54 32 8 4 2 0 0 86 6 115
2017 Less than 3 years in current department or agency 78 14 5 0 1 0 1 93 2 207
2017 3 to 10 years in current department or agency 55 30 10 2 1 0 1 87 3 486
2017 11 to 20 years in current department or agency 54 32 7 3 3 0 1 87 6 338
2017 More than 20 years in current department or agency 56 29 6 5 3 0 0 85 8 99

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 75 14 7 2 1 0 1 90 2 441
2018 3 to 10 years in current department or agency 60 20 9 6 5 0 0 81 11 511
2018 11 to 20 years in current department or agency 54 26 9 6 4 0 0 81 10 439
2018 More than 20 years in current department or agency 54 30 8 5 3 0 0 84 8 115
2017 Less than 3 years in current department or agency 81 12 3 0 1 0 1 95 2 207
2017 3 to 10 years in current department or agency 61 21 8 5 3 0 1 84 8 487
2017 11 to 20 years in current department or agency 56 27 7 5 4 0 1 84 9 335
2017 More than 20 years in current department or agency 58 24 8 4 5 0 0 82 9 99

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 5 2 1 0 0 26 97 1 436
2018 3 to 10 years in current department or agency 60 12 4 2 0 0 22 93 2 506
2018 11 to 20 years in current department or agency 51 18 7 1 0 0 22 89 2 433
2018 More than 20 years in current department or agency 48 11 6 2 0 0 32 88 3 115
2017 Less than 3 years in current department or agency 73 5 0 0 0 0 21 99 1 208
2017 3 to 10 years in current department or agency 58 13 2 1 1 0 25 95 2 487
2017 11 to 20 years in current department or agency 53 16 5 1 1 0 24 91 2 337
2017 More than 20 years in current department or agency 44 15 8 2 0 0 31 85 3 99

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 82 12 2 0 0 0 4 98 0 440
2018 3 to 10 years in current department or agency 77 13 4 1 1 0 5 95 1 510
2018 11 to 20 years in current department or agency 72 16 4 0 0 0 6 94 1 438
2018 More than 20 years in current department or agency 69 17 2 1 1 0 9 95 2 114
2017 Less than 3 years in current department or agency 85 8 2 0 0 0 4 97 1 206
2017 3 to 10 years in current department or agency 74 13 3 1 0 0 7 95 2 481
2017 11 to 20 years in current department or agency 74 13 3 1 0 0 9 95 2 338
2017 More than 20 years in current department or agency 63 18 5 2 0 0 12 92 2 99

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 83 6 4 3 1 1 1 91 4 442
2018 3 to 10 years in current department or agency 86 9 1 1 1 0 2 97 2 511
2018 11 to 20 years in current department or agency 88 7 2 1 1 0 2 97 2 440
2018 More than 20 years in current department or agency 89 4 2 0 1 1 4 97 1 115
2017 Less than 3 years in current department or agency 79 12 4 2 1 0 1 93 3 206
2017 3 to 10 years in current department or agency 84 11 1 0 1 0 2 98 1 488
2017 11 to 20 years in current department or agency 84 8 2 1 1 0 3 95 2 339
2017 More than 20 years in current department or agency 81 9 3 1 2 0 3 94 3 99

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 22 8 2 0 0 0 90 2 441
2018 3 to 10 years in current department or agency 61 26 8 3 1 0 2 88 4 510
2018 11 to 20 years in current department or agency 56 27 11 3 0 0 2 85 4 440
2018 More than 20 years in current department or agency 52 26 15 4 1 0 2 80 5 114
2017 Less than 3 years in current department or agency 65 24 8 1 1 0 0 89 2 207
2017 3 to 10 years in current department or agency 60 26 10 1 1 0 2 88 2 488
2017 11 to 20 years in current department or agency 50 32 12 2 1 0 2 84 3 338
2017 More than 20 years in current department or agency 52 31 13 4 0 0 1 83 4 99

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 42 20 4 1 0 0 75 5 440
2018 3 to 10 years in current department or agency 19 38 30 9 3 0 0 58 12 510
2018 11 to 20 years in current department or agency 15 37 35 11 3 0 0 52 13 440
2018 More than 20 years in current department or agency 19 36 36 6 2 1 0 55 8 115
2017 Less than 3 years in current department or agency 23 51 20 5 1 0 0 74 6 208
2017 3 to 10 years in current department or agency 13 40 37 8 3 0 0 52 11 488
2017 11 to 20 years in current department or agency 13 32 41 9 4 1 0 46 12 339
2017 More than 20 years in current department or agency 13 31 40 10 5 0 0 44 15 99

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 2 7 31 36 24 0 0 60 9 440
2018 3 to 10 years in current department or agency 6 14 41 27 12 0 0 39 20 508
2018 11 to 20 years in current department or agency 6 20 38 25 12 0 0 37 25 437
2018 More than 20 years in current department or agency 10 15 45 19 12 0 0 31 25 114
2017 Less than 3 years in current department or agency 1 8 29 36 25 0 0 61 9 208
2017 3 to 10 years in current department or agency 3 17 39 29 12 0 0 41 20 488
2017 11 to 20 years in current department or agency 6 16 44 23 11 0 0 34 22 339
2017 More than 20 years in current department or agency 13 12 40 23 11 1 0 34 25 99
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 21 16 6 6 2 1 49 51 440
2018 3 to 10 years in current department or agency 28 35 22 7 5 2 0 29 71 510
2018 11 to 20 years in current department or agency 27 38 20 9 4 2 0 28 72 440
2018 More than 20 years in current department or agency 44 26 18 6 3 3 0 46 54 114
2017 Less than 3 years in current department or agency 44 23 17 5 6 3 2 46 54 208
2017 3 to 10 years in current department or agency 39 33 14 6 3 4 1 41 59 488
2017 11 to 20 years in current department or agency 45 30 11 4 3 5 1 48 52 339
2017 More than 20 years in current department or agency 60 27 7 1 1 3 1 63 37 99

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 209
2018 3 to 10 years in current department or agency 6 354
2018 11 to 20 years in current department or agency 6 308
2018 More than 20 years in current department or agency 6 57
2017 Less than 3 years in current department or agency 24 105
2017 3 to 10 years in current department or agency 3 273
2017 11 to 20 years in current department or agency 2 163
2017 More than 20 years in current department or agency 0 35

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 26 209
2018 3 to 10 years in current department or agency 14 354
2018 11 to 20 years in current department or agency 11 308
2018 More than 20 years in current department or agency 19 57
2017 Less than 3 years in current department or agency 30 105
2017 3 to 10 years in current department or agency 12 273
2017 11 to 20 years in current department or agency 7 163
2017 More than 20 years in current department or agency 9 35

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 209
2018 3 to 10 years in current department or agency 7 354
2018 11 to 20 years in current department or agency 4 308
2018 More than 20 years in current department or agency 7 57
2017 Less than 3 years in current department or agency 12 105
2017 3 to 10 years in current department or agency 4 273
2017 11 to 20 years in current department or agency 4 163
2017 More than 20 years in current department or agency 3 35

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 209
2018 3 to 10 years in current department or agency 71 354
2018 11 to 20 years in current department or agency 64 308
2018 More than 20 years in current department or agency 56 58
2017 Less than 3 years in current department or agency 44 105
2017 3 to 10 years in current department or agency 79 273
2017 11 to 20 years in current department or agency 80 163
2017 More than 20 years in current department or agency 70 35

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 209
2018 3 to 10 years in current department or agency 5 355
2018 11 to 20 years in current department or agency 3 308
2018 More than 20 years in current department or agency 0 57
2017 Less than 3 years in current department or agency 4 105
2017 3 to 10 years in current department or agency 4 273
2017 11 to 20 years in current department or agency 2 163
2017 More than 20 years in current department or agency 0 35

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 38 209
2018 3 to 10 years in current department or agency 62 355
2018 11 to 20 years in current department or agency 67 308
2018 More than 20 years in current department or agency 69 57

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 37 209
2018 3 to 10 years in current department or agency 18 354
2018 11 to 20 years in current department or agency 17 308
2018 More than 20 years in current department or agency 23 57
2017 Less than 3 years in current department or agency 40 105
2017 3 to 10 years in current department or agency 18 273
2017 11 to 20 years in current department or agency 21 163
2017 More than 20 years in current department or agency 27 35

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 17 51 16 4 5 7 199
2018 3 to 10 years in current department or agency 28 50 13 3 0 5 335
2018 11 to 20 years in current department or agency 39 43 9 4 1 4 289
2018 More than 20 years in current department or agency 44 39 6 4 4 4 56
2017 Less than 3 years in current department or agency 22 54 10 7 2 6 106
2017 3 to 10 years in current department or agency 38 49 5 3 1 4 268
2017 11 to 20 years in current department or agency 42 47 9 1 1 1 162
2017 More than 20 years in current department or agency 51 40 3 6 0 0 35

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 31 69 209
2018 3 to 10 years in current department or agency 21 79 352
2018 11 to 20 years in current department or agency 20 80 305
2018 More than 20 years in current department or agency 14 86 57

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 16 5 6 4 1 9 83 11 440
2018 3 to 10 years in current department or agency 57 14 8 6 4 1 9 80 11 510
2018 11 to 20 years in current department or agency 61 11 9 5 5 1 8 79 10 439
2018 More than 20 years in current department or agency 62 16 4 7 1 1 10 87 9 115

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 22 14 16 11 2 7 56 29 208
2018 3 to 10 years in current department or agency 23 22 19 17 12 2 5 49 31 353
2018 11 to 20 years in current department or agency 22 24 20 14 10 1 8 51 27 305
2018 More than 20 years in current department or agency 12 24 24 18 8 4 9 42 31 58
2017 Less than 3 years in current department or agency 37 24 7 12 5 4 11 73 20 107
2017 3 to 10 years in current department or agency 27 24 16 9 10 1 12 59 22 274
2017 11 to 20 years in current department or agency 23 21 20 10 8 5 14 53 22 167
2017 More than 20 years in current department or agency 33 28 17 6 6 0 11 67 13 36

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 15 17 10 14 20 5 20 42 45 209
2018 3 to 10 years in current department or agency 10 12 14 9 9 5 40 41 33 355
2018 11 to 20 years in current department or agency 10 13 15 12 9 5 36 40 34 307
2018 More than 20 years in current department or agency 7 13 19 16 6 11 28 34 35 58
2017 Less than 3 years in current department or agency 9 7 6 6 36 7 31 25 66 107
2017 3 to 10 years in current department or agency 7 12 11 7 8 4 51 43 33 274
2017 11 to 20 years in current department or agency 12 8 11 10 7 6 47 41 35 167
2017 More than 20 years in current department or agency 14 17 23 0 6 0 40 51 10 36
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