2018 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	53	11	2	4	83	6	44
2018	3 to 10 years in current department or agency	49	37	3	5	6	86	11	75
2018	11 to 20 years in current department or agency	21	56	13	6	5	77	10	43
2018	More than 20 years in current department or agency	22	63	8	0	7	85	7	25
2017	Less than 3 years in current department or agency	33	53	4	5	5	86	11	55
2017	3 to 10 years in current department or agency	36	51	7	6	1	86	7	87
2017	11 to 20 years in current department or agency	28	50	13	6	3	77	10	64
2017	More than 20 years in current department or agency	48	44	5	3	0	92	3	35

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	38	17	2	5	76	7	45
2018	3 to 10 years in current department or agency	30	48	11	6	5	78	11	75
2018	11 to 20 years in current department or agency	9	49	20	18	3	59	21	44
2018	More than 20 years in current department or agency	16	50	25	2	7	66	9	26
2017	Less than 3 years in current department or agency	36	39	9	12	4	75	16	55
2017	3 to 10 years in current department or agency	21	56	12	7	4	76	11	87
2017	11 to 20 years in current department or agency	14	46	14	15	10	60	25	64
2017	More than 20 years in current department or agency	26	55	14	3	3	81	5	35

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	38	5	5	0	89	5	44
2018	3 to 10 years in current department or agency	64	27	4	3	2	91	5	75
2018	11 to 20 years in current department or agency	31	55	8	4	2	86	6	44
2018	More than 20 years in current department or agency	55	42	3	0	0	97	0	27
2017	Less than 3 years in current department or agency	47	37	9	4	4	84	7	55
2017	3 to 10 years in current department or agency	43	49	7	1	0	92	1	87
2017	11 to 20 years in current department or agency	41	51	6	0	2	93	2	64
2017	More than 20 years in current department or agency	54	38	5	3	0	92	3	35

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	39	6	5	0	89	5	45
2018	3 to 10 years in current department or agency	51	36	6	3	4	87	6	75
2018	11 to 20 years in current department or agency	18	62	12	5	2	80	8	44
2018	More than 20 years in current department or agency	26	52	10	12	0	77	12	27
2017	Less than 3 years in current department or agency	45	37	9	7	2	82	9	55
2017	3 to 10 years in current department or agency	39	49	9	3	0	87	3	87
2017	11 to 20 years in current department or agency	30	52	14	0	3	82	3	64
2017	More than 20 years in current department or agency	63	32	3	3	0	95	3	35

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	38	23	10	0	0	67	10	44
2018	3 to 10 years in current department or agency	25	44	21	7	3	0	69	10	73
2018	11 to 20 years in current department or agency	11	47	31	8	2	0	59	10	45
2018	More than 20 years in current department or agency	14	59	27	0	0	0	73	0	27
2017	Less than 3 years in current department or agency	42	31	20	2	4	2	74	5	55
2017	3 to 10 years in current department or agency	25	47	18	7	3	0	72	10	87
2017	11 to 20 years in current department or agency	12	45	26	16	2	0	57	17	64
2017	More than 20 years in current department or agency	25	41	29	5	0	0	66	5	35

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	39	21	9	0	0	71	9	44
2018	3 to 10 years in current department or agency	21	42	26	12	0	0	63	12	75
2018	11 to 20 years in current department or agency	8	54	23	12	2	0	62	14	45
2018	More than 20 years in current department or agency	13	62	18	0	7	0	75	7	27
2017	Less than 3 years in current department or agency	42	36	13	5	2	2	80	7	55
2017	3 to 10 years in current department or agency	22	47	20	10	1	0	69	11	87
2017	11 to 20 years in current department or agency	11	49	26	14	0	0	60	14	64
2017	More than 20 years in current department or agency	17	57	17	9	0	0	75	9	35

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	34	13	9	2	6	0	75	11	44
2018	3 to 10 years in current department or agency	36	35	13	4	3	6	3	78	8	75
2018	11 to 20 years in current department or agency	18	42	23	9	3	5	0	63	13	45
2018	More than 20 years in current department or agency	40	21	21	11	7	0	0	61	18	27
2017	Less than 3 years in current department or agency	42	31	5	7	4	11	0	82	12	55
2017	3 to 10 years in current department or agency	31	40	21	2	4	1	0	72	7	87
2017	11 to 20 years in current department or agency	22	40	16	13	2	8	0	67	16	64
2017	More than 20 years in current department or agency	45	27	12	6	0	8	3	80	7	35

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	23	4	10	4	1	4	80	15	45
2018	3 to 10 years in current department or agency	47	38	9	4	3	0	0	85	6	75
2018	11 to 20 years in current department or agency	42	34	21	1	2	0	0	76	3	45
2018	More than 20 years in current department or agency	37	38	16	9	0	0	0	75	9	27
2017	Less than 3 years in current department or agency	46	34	11	4	0	5	0	85	4	55
2017	3 to 10 years in current department or agency	30	48	14	6	2	0	0	78	8	87
2017	11 to 20 years in current department or agency	27	43	19	5	5	2	0	71	10	63
2017	More than 20 years in current department or agency	33	43	19	0	3	3	0	78	3	35

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	35	0	15	5	1	4	79	21	45
2018	3 to 10 years in current department or agency	45	23	19	11	3	0	0	68	13	75
2018	11 to 20 years in current department or agency	28	33	23	15	1	0	0	61	17	45
2018	More than 20 years in current department or agency	22	64	9	5	0	0	0	86	5	27
2017	Less than 3 years in current department or agency	44	31	9	14	0	2	0	77	14	55
2017	3 to 10 years in current department or agency	26	51	15	6	2	0	0	77	8	87
2017	11 to 20 years in current department or agency	20	45	15	11	8	0	0	66	19	64
2017	More than 20 years in current department or agency	35	46	9	8	3	0	0	81	11	35

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	24	19	7	5	0	69	12	45
2018	3 to 10 years in current department or agency	46	33	7	6	6	2	80	12	75
2018	11 to 20 years in current department or agency	39	33	14	8	7	0	71	14	45
2018	More than 20 years in current department or agency	29	45	7	17	2	0	74	19	27
2017	Less than 3 years in current department or agency	50	29	7	11	4	0	79	14	55
2017	3 to 10 years in current department or agency	38	38	15	4	6	0	76	10	87
2017	11 to 20 years in current department or agency	24	48	14	6	8	0	72	14	64
2017	More than 20 years in current department or agency	44	45	8	3	0	0	89	3	35

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	45	8	17	0	5	73	18	43
2018	3 to 10 years in current department or agency	25	30	28	14	0	4	56	14	75
2018	11 to 20 years in current department or agency	9	23	25	22	12	9	36	37	44
2018	More than 20 years in current department or agency	3	11	41	21	2	21	18	30	27
2017	Less than 3 years in current department or agency	24	36	19	7	2	12	68	10	55
2017	3 to 10 years in current department or agency	13	39	29	11	3	6	55	15	87
2017	11 to 20 years in current department or agency	9	16	30	25	14	7	27	41	64
2017	More than 20 years in current department or agency	13	42	31	5	6	3	57	11	35

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	48	13	12	4	4	69	17	43
2018	3 to 10 years in current department or agency	16	20	33	21	9	0	37	31	75
2018	11 to 20 years in current department or agency	8	11	21	35	20	4	20	57	44
2018	More than 20 years in current department or agency	3	22	34	26	14	0	25	41	27
2017	Less than 3 years in current department or agency	22	38	19	11	7	4	62	19	55
2017	3 to 10 years in current department or agency	8	34	27	21	9	3	42	30	87
2017	11 to 20 years in current department or agency	1	24	30	29	16	0	26	44	64
2017	More than 20 years in current department or agency	11	37	33	11	8	0	48	19	35

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	28	26	13	14	9	41	30	43
2018	3 to 10 years in current department or agency	9	19	24	37	8	2	29	46	74
2018	11 to 20 years in current department or agency	0	16	28	35	20	0	16	56	43
2018	More than 20 years in current department or agency	2	14	41	36	7	0	16	43	27
2017	Less than 3 years in current department or agency	15	31	22	13	11	9	50	26	55
2017	3 to 10 years in current department or agency	5	25	31	28	9	3	31	38	87
2017	11 to 20 years in current department or agency	3	14	36	35	11	1	17	46	64
2017	More than 20 years in current department or agency	5	25	42	19	6	3	31	25	35

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	35	21	16	18	4	43	36	43
2018	3 to 10 years in current department or agency	6	24	22	36	11	0	30	47	74
2018	11 to 20 years in current department or agency	0	16	15	38	31	0	16	69	44
2018	More than 20 years in current department or agency	2	23	25	47	3	0	24	50	27
2017	Less than 3 years in current department or agency	19	34	24	18	4	2	54	22	55
2017	3 to 10 years in current department or agency	5	33	29	26	8	0	38	34	87
2017	11 to 20 years in current department or agency	0	28	26	23	23	0	28	46	64
2017	More than 20 years in current department or agency	3	36	30	21	8	3	40	30	35

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	37	13	6	9	71	16	45
2018	3 to 10 years in current department or agency	31	42	10	8	10	72	18	75
2018	11 to 20 years in current department or agency	17	33	25	21	3	50	25	44
2018	More than 20 years in current department or agency	8	40	33	10	9	48	19	26
2017	Less than 3 years in current department or agency	42	33	12	11	2	75	12	55
2017	3 to 10 years in current department or agency	23	39	19	15	4	62	19	87
2017	11 to 20 years in current department or agency	8	49	19	12	13	57	24	63
2017	More than 20 years in current department or agency	30	39	15	14	3	68	16	35

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	54	11	6	1	82	7	44
2018	3 to 10 years in current department or agency	26	47	17	4	6	73	10	75
2018	11 to 20 years in current department or agency	10	45	12	22	11	55	33	44
2018	More than 20 years in current department or agency	10	58	18	13	2	67	14	26
2017	Less than 3 years in current department or agency	30	45	11	9	5	75	15	54
2017	3 to 10 years in current department or agency	21	53	13	13	1	73	14	86
2017	11 to 20 years in current department or agency	16	39	16	17	11	56	29	64
2017	More than 20 years in current department or agency	21	57	14	3	5	78	8	35

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	18	38	11	12	15	0	30	26	44
2018	3 to 10 years in current department or agency	18	32	10	22	10	6	1	54	35	75
2018	11 to 20 years in current department or agency	6	8	28	39	8	11	0	16	53	45
2018	More than 20 years in current department or agency	9	9	37	15	16	14	0	21	35	27
2017	Less than 3 years in current department or agency	17	18	18	9	9	27	2	49	25	55
2017	3 to 10 years in current department or agency	5	30	25	25	6	4	6	39	34	86
2017	11 to 20 years in current department or agency	7	21	25	28	18	1	0	28	47	64
2017	More than 20 years in current department or agency	17	24	14	27	12	5	0	44	41	35

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	35	11	7	9	1	4	71	17	45
2018	3 to 10 years in current department or agency	39	38	11	8	4	0	0	77	12	75
2018	11 to 20 years in current department or agency	28	36	15	16	5	0	0	64	21	45
2018	More than 20 years in current department or agency	22	47	26	2	2	0	2	69	4	27
2017	Less than 3 years in current department or agency	33	38	14	9	4	2	0	73	13	55
2017	3 to 10 years in current department or agency	21	43	19	11	6	0	0	64	17	87
2017	11 to 20 years in current department or agency	19	49	10	14	8	0	0	68	22	64
2017	More than 20 years in current department or agency	37	34	18	8	3	0	0	72	10	35

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	3 to 10 years in current department or agency	32	23	7	28	0	11	61	31	18
2018	11 to 20 years in current department or agency	0	11	28	53	4	4	12	59	13
2017	3 to 10 years in current department or agency	21	30	5	35	5	5	54	41	20
2017	11 to 20 years in current department or agency	0	27	39	17	17	0	27	34	18

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	59	15	11	7	0	67	19	45
2018	3 to 10 years in current department or agency	17	30	13	23	16	2	48	39	75
2018	11 to 20 years in current department or agency	4	44	18	17	13	4	50	31	44
2018	More than 20 years in current department or agency	0	29	18	28	21	4	31	50	26
2017	Less than 3 years in current department or agency	19	42	18	14	7	0	61	21	55
2017	3 to 10 years in current department or agency	13	46	16	16	8	1	59	24	87
2017	11 to 20 years in current department or agency	12	37	28	17	7	0	49	23	64
2017	More than 20 years in current department or agency	16	46	26	6	3	3	64	9	35

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	48	6	3	1	0	89	4	45
2018	3 to 10 years in current department or agency	68	21	4	4	3	0	88	7	75
2018	11 to 20 years in current department or agency	39	53	7	0	1	0	92	1	44
2018	More than 20 years in current department or agency	51	28	11	0	7	2	81	7	25
2017	Less than 3 years in current department or agency	40	36	14	7	4	0	75	11	55
2017	3 to 10 years in current department or agency	47	42	8	3	0	0	88	3	87
2017	11 to 20 years in current department or agency	47	40	10	2	2	0	87	3	64
2017	More than 20 years in current department or agency	69	22	5	3	0	0	92	3	35

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	35	16	4	2	1	78	6	45
2018	3 to 10 years in current department or agency	73	17	3	6	1	0	90	7	74
2018	11 to 20 years in current department or agency	50	42	2	6	0	0	92	6	43
2018	More than 20 years in current department or agency	50	50	0	0	0	0	100	0	24
2017	Less than 3 years in current department or agency	41	38	7	9	5	0	79	14	55
2017	3 to 10 years in current department or agency	50	36	7	7	0	0	86	7	87
2017	11 to 20 years in current department or agency	52	41	1	5	0	0	94	5	64
2017	More than 20 years in current department or agency	69	22	8	0	0	0	92	0	35

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	34	7	12	21	5	0	57	35	45
2018	3 to 10 years in current department or agency	12	22	25	27	14	0	0	34	41	75
2018	11 to 20 years in current department or agency	1	15	33	35	12	4	0	17	49	45
2018	More than 20 years in current department or agency	4	12	51	30	2	2	0	16	32	26
2017	Less than 3 years in current department or agency	20	32	15	16	5	11	0	59	24	55
2017	3 to 10 years in current department or agency	6	32	25	21	15	1	1	39	36	87
2017	11 to 20 years in current department or agency	2	30	22	33	14	0	0	32	46	64
2017	More than 20 years in current department or agency	9	39	35	12	0	5	0	50	13	35

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	19	21	14	25	4	8	32	45	45
2018	3 to 10 years in current department or agency	12	23	16	25	22	0	1	35	48	74
2018	11 to 20 years in current department or agency	5	14	5	40	29	0	7	20	74	45
2018	More than 20 years in current department or agency	2	38	24	13	10	11	2	46	26	26
2017	Less than 3 years in current department or agency	15	31	16	18	11	9	0	50	32	55
2017	3 to 10 years in current department or agency	8	25	23	24	18	1	1	34	43	87
2017	11 to 20 years in current department or agency	3	22	21	24	28	2	2	25	53	64
2017	More than 20 years in current department or agency	5	26	34	18	8	0	9	34	29	35

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	39	17	11	8	64	19	45
2018	3 to 10 years in current department or agency	19	47	23	6	5	66	11	75
2018	11 to 20 years in current department or agency	11	39	12	35	3	50	38	44
2018	More than 20 years in current department or agency	11	64	13	3	9	75	12	27
2017	Less than 3 years in current department or agency	33	42	12	11	2	75	12	55
2017	3 to 10 years in current department or agency	20	55	12	11	3	74	14	87
2017	11 to 20 years in current department or agency	19	52	11	8	9	71	18	64
2017	More than 20 years in current department or agency	28	46	9	8	9	75	17	35

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	40	12	10	8	70	19	44
2018	3 to 10 years in current department or agency	32	44	11	6	6	77	12	75
2018	11 to 20 years in current department or agency	16	43	24	16	1	59	17	44
2018	More than 20 years in current department or agency	15	75	9	2	0	89	2	27
2017	Less than 3 years in current department or agency	35	47	9	7	2	82	9	55
2017	3 to 10 years in current department or agency	34	42	7	13	4	77	16	87
2017	11 to 20 years in current department or agency	25	53	13	5	5	77	10	64
2017	More than 20 years in current department or agency	32	46	14	5	3	78	9	35

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	45	14	14	5	0	67	19	45
2018	3 to 10 years in current department or agency	23	40	21	15	2	0	62	17	75
2018	11 to 20 years in current department or agency	12	18	28	36	6	0	31	42	43
2018	More than 20 years in current department or agency	11	33	36	21	0	0	43	21	27
2017	Less than 3 years in current department or agency	36	42	9	9	2	2	80	11	55
2017	3 to 10 years in current department or agency	21	44	19	11	5	1	66	16	87
2017	11 to 20 years in current department or agency	6	45	26	14	9	0	51	23	64
2017	More than 20 years in current department or agency	21	52	11	14	3	0	72	17	35

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	39	17	11	4	9	0	66	16	45
2018	3 to 10 years in current department or agency	17	28	34	17	4	0	0	45	21	75
2018	11 to 20 years in current department or agency	4	38	33	15	2	9	0	45	18	45
2018	More than 20 years in current department or agency	11	27	43	7	2	10	0	42	9	27
2017	Less than 3 years in current department or agency	16	41	24	9	7	4	0	59	16	55
2017	3 to 10 years in current department or agency	9	48	23	11	4	4	0	59	16	87
2017	11 to 20 years in current department or agency	8	45	28	11	8	0	0	53	20	64
2017	More than 20 years in current department or agency	8	51	28	8	0	0	6	62	8	35

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	36	17	11	1	0	0	72	12	45
2018	3 to 10 years in current department or agency	40	32	13	10	3	0	2	73	14	75
2018	11 to 20 years in current department or agency	35	31	12	11	7	0	5	69	18	44
2018	More than 20 years in current department or agency	27	34	14	13	12	0	0	62	24	26
2017	Less than 3 years in current department or agency	44	40	11	5	0	0	0	84	5	55
2017	3 to 10 years in current department or agency	35	39	12	10	1	1	1	76	11	87
2017	11 to 20 years in current department or agency	21	38	16	18	5	0	2	60	23	64
2017	More than 20 years in current department or agency	40	25	24	2	8	0	0	65	11	35

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	37	12	2	9	0	4	76	11	45
2018	3 to 10 years in current department or agency	22	37	17	17	7	0	0	59	24	75
2018	11 to 20 years in current department or agency	15	46	19	5	14	0	0	61	20	44
2018	More than 20 years in current department or agency	20	50	14	2	14	0	0	69	16	27
2017	Less than 3 years in current department or agency	36	43	11	5	3	2	0	80	9	54
2017	3 to 10 years in current department or agency	28	41	19	4	7	0	1	70	11	87
2017	11 to 20 years in current department or agency	27	34	12	23	4	0	0	60	27	64
2017	More than 20 years in current department or agency	47	20	6	11	13	0	3	70	24	35

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	14	52	34	45
2018	3 to 10 years in current department or agency	11	53	36	75
2018	11 to 20 years in current department or agency	13	40	47	45
2018	More than 20 years in current department or agency	32	45	23	27
2017	Less than 3 years in current department or agency	21	56	23	55
2017	3 to 10 years in current department or agency	8	63	30	87
2017	11 to 20 years in current department or agency	17	57	27	63
2017	More than 20 years in current department or agency	20	66	14	35

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	3 to 10 years in current department or agency	0	37	39	24	0	0	11
2017	Less than 3 years in current department or agency	0	8	0	25	42	25	12
2017	11 to 20 years in current department or agency	32	18	9	20	0	20	10

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	38	15	7	0	0	78	7	45
2018	3 to 10 years in current department or agency	48	36	13	1	1	0	84	2	75
2018	11 to 20 years in current department or agency	22	62	7	8	2	0	83	10	44
2018	More than 20 years in current department or agency	27	45	25	0	2	2	73	2	27
2017	Less than 3 years in current department or agency	42	44	7	5	2	0	86	7	55
2017	3 to 10 years in current department or agency	28	50	14	6	2	0	79	8	87
2017	11 to 20 years in current department or agency	28	41	17	5	6	3	71	12	63
2017	More than 20 years in current department or agency	39	47	6	3	3	3	88	6	35

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	43	19	12	1	4	67	13	45
2018	3 to 10 years in current department or agency	26	34	22	18	1	0	59	19	74
2018	11 to 20 years in current department or agency	7	53	21	18	1	0	60	19	44
2018	More than 20 years in current department or agency	5	63	30	2	0	0	69	2	27
2017	Less than 3 years in current department or agency	24	39	20	9	5	2	64	15	55
2017	3 to 10 years in current department or agency	14	53	16	13	3	0	68	16	87
2017	11 to 20 years in current department or agency	12	40	26	18	3	0	53	21	64
2017	More than 20 years in current department or agency	22	40	24	13	0	0	62	13	35

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	3	42	25	18	5	0	7	24	49	45
2018	3 to 10 years in current department or agency	10	27	40	17	4	2	0	21	38	75
2018	11 to 20 years in current department or agency	21	34	33	9	3	0	0	12	55	44
2018	More than 20 years in current department or agency	14	33	38	13	0	0	2	13	48	27
2017	Less than 3 years in current department or agency	7	30	26	22	8	4	4	32	40	55
2017	3 to 10 years in current department or agency	6	33	41	14	4	0	2	18	40	87
2017	11 to 20 years in current department or agency	11	34	42	12	1	0	0	14	45	64
2017	More than 20 years in current department or agency	9	29	36	11	12	0	3	24	39	35

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	1	9	27	36	12	7	7	56	12	45
2018	3 to 10 years in current department or agency	9	21	36	21	9	4	0	31	31	74
2018	11 to 20 years in current department or agency	6	28	35	22	3	0	5	27	36	44
2018	More than 20 years in current department or agency	7	14	22	26	9	21	2	45	27	27
2017	Less than 3 years in current department or agency	2	14	25	28	17	7	7	52	19	55
2017	3 to 10 years in current department or agency	5	18	34	27	7	6	2	38	26	87
2017	11 to 20 years in current department or agency	3	24	39	14	9	4	6	26	31	63
2017	More than 20 years in current department or agency	11	11	52	6	8	0	13	16	25	35

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	41	27	2	7	3	3	10	61	45
2018	3 to 10 years in current department or agency	31	33	24	7	4	0	1	11	64	74
2018	11 to 20 years in current department or agency	28	27	27	11	2	3	1	14	58	44
2018	More than 20 years in current department or agency	37	36	18	7	0	0	2	7	74	27
2017	Less than 3 years in current department or agency	17	23	40	7	10	0	2	17	41	55
2017	3 to 10 years in current department or agency	19	25	31	15	5	0	5	21	46	87
2017	11 to 20 years in current department or agency	26	29	30	8	5	0	3	13	56	64
2017	More than 20 years in current department or agency	17	20	29	16	6	0	12	25	42	35

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	1	24	27	31	13	0	3	46	26	43
2018	3 to 10 years in current department or agency	7	26	34	26	6	1	0	32	33	74
2018	11 to 20 years in current department or agency	11	38	29	21	1	0	0	22	49	44
2018	More than 20 years in current department or agency	26	18	43	11	2	0	0	13	44	27
2017	Less than 3 years in current department or agency	4	12	33	30	15	2	4	49	17	54
2017	3 to 10 years in current department or agency	7	18	49	18	5	0	2	24	26	86
2017	11 to 20 years in current department or agency	9	32	33	19	6	0	0	25	41	64
2017	More than 20 years in current department or agency	8	9	58	14	9	3	0	23	18	35

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	12	26	23	19	0	13	48	22	45
2018	3 to 10 years in current department or agency	24	27	29	16	4	0	0	20	51	74
2018	11 to 20 years in current department or agency	37	29	11	12	1	0	10	15	73	44
2018	More than 20 years in current department or agency	28	47	16	2	0	7	0	2	81	27
2017	Less than 3 years in current department or agency	2	18	22	26	13	9	11	48	25	55
2017	3 to 10 years in current department or agency	20	27	27	19	5	0	2	24	48	87
2017	11 to 20 years in current department or agency	26	33	22	11	5	0	3	16	61	64
2017	More than 20 years in current department or agency	10	35	23	25	6	0	0	31	45	35

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	18	24	32	10	3	7	47	26	45
2018	3 to 10 years in current department or agency	3	11	25	48	10	1	2	60	14	75
2018	11 to 20 years in current department or agency	11	26	23	26	3	0	11	33	41	44
2018	More than 20 years in current department or agency	9	16	26	33	7	7	2	44	27	26
2017	Less than 3 years in current department or agency	5	7	11	24	26	12	15	68	17	55
2017	3 to 10 years in current department or agency	1	14	24	32	26	1	2	59	15	87
2017	11 to 20 years in current department or agency	2	19	29	31	15	2	3	48	21	64
2017	More than 20 years in current department or agency	6	16	16	29	27	0	6	59	24	35

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	19	41	4	6	3	3	11	45	45
2018	3 to 10 years in current department or agency	27	49	16	8	0	0	0	8	77	75
2018	11 to 20 years in current department or agency	37	23	28	5	2	3	1	7	63	44
2018	More than 20 years in current department or agency	24	29	36	7	0	0	4	8	55	27
2017	Less than 3 years in current department or agency	10	28	37	8	10	4	4	19	42	55
2017	3 to 10 years in current department or agency	19	28	35	12	5	0	1	17	48	87
2017	11 to 20 years in current department or agency	18	29	41	8	3	0	1	11	47	64
2017	More than 20 years in current department or agency	14	19	48	9	6	0	3	15	35	35

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	48	4	15	0	81	15	44
2018	3 to 10 years in current department or agency	37	45	7	9	3	81	12	74
2018	11 to 20 years in current department or agency	25	56	10	6	5	80	10	45
2018	More than 20 years in current department or agency	25	53	13	9	0	79	9	27
2017	Less than 3 years in current department or agency	48	38	10	4	2	85	5	55
2017	3 to 10 years in current department or agency	33	52	7	7	2	84	9	87
2017	11 to 20 years in current department or agency	33	44	12	7	3	78	10	64
2017	More than 20 years in current department or agency	29	49	11	9	3	78	11	35

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	51	2	2	0	0	96	2	44
2018	3 to 10 years in current department or agency	39	41	13	6	1	1	81	7	75
2018	11 to 20 years in current department or agency	36	46	7	10	1	0	82	12	44
2018	More than 20 years in current department or agency	19	59	20	2	0	0	78	2	26
2017	Less than 3 years in current department or agency	45	44	6	4	2	0	89	5	55
2017	3 to 10 years in current department or agency	34	49	12	4	2	0	83	6	86
2017	11 to 20 years in current department or agency	32	47	14	5	2	0	79	7	64
2017	More than 20 years in current department or agency	28	61	6	5	0	0	89	5	35

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	37	3	9	0	1	0	87	9	44
2018	3 to 10 years in current department or agency	37	46	11	4	1	0	0	83	6	75
2018	11 to 20 years in current department or agency	24	54	16	2	2	0	1	80	4	45
2018	More than 20 years in current department or agency	31	49	11	7	2	0	0	80	9	27

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	32	8	0	1	7	90	1	44
2018	3 to 10 years in current department or agency	50	39	6	3	0	2	91	3	75
2018	11 to 20 years in current department or agency	30	49	10	4	5	1	80	10	45
2018	More than 20 years in current department or agency	14	76	7	2	0	0	91	2	26
2017	Less than 3 years in current department or agency	37	39	12	11	2	0	75	12	55
2017	3 to 10 years in current department or agency	27	52	10	8	3	0	79	11	87
2017	11 to 20 years in current department or agency	28	46	20	2	3	2	75	4	64
2017	More than 20 years in current department or agency	29	46	18	5	3	0	74	8	35

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	32	14	11	0	0	75	11	44
2018	3 to 10 years in current department or agency	48	32	14	7	0	0	79	7	75
2018	11 to 20 years in current department or agency	21	51	21	5	1	0	72	7	45
2018	More than 20 years in current department or agency	19	65	14	0	0	2	86	0	27
2017	Less than 3 years in current department or agency	38	48	4	11	0	0	86	11	55
2017	3 to 10 years in current department or agency	28	50	10	10	1	0	79	11	87
2017	11 to 20 years in current department or agency	18	61	11	6	2	1	81	8	64
2017	More than 20 years in current department or agency	28	53	11	8	0	0	81	8	35

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	38	12	0	0	88	0	44
2018	3 to 10 years in current department or agency	46	38	11	4	1	84	4	75
2018	11 to 20 years in current department or agency	21	73	5	0	1	94	1	45
2018	More than 20 years in current department or agency	22	65	13	0	0	87	0	27
2017	Less than 3 years in current department or agency	51	42	4	4	0	93	4	55
2017	3 to 10 years in current department or agency	34	58	7	0	1	92	1	86
2017	11 to 20 years in current department or agency	20	67	6	5	2	87	7	64
2017	More than 20 years in current department or agency	34	55	6	5	0	89	5	35

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	40	27	3	6	0	4	62	10	44
2018	3 to 10 years in current department or agency	20	49	9	14	3	4	1	73	18	75
2018	11 to 20 years in current department or agency	8	51	17	10	11	2	1	61	22	45
2018	More than 20 years in current department or agency	6	46	34	8	2	0	4	54	11	27
2017	Less than 3 years in current department or agency	22	35	12	7	2	15	8	73	11	55
2017	3 to 10 years in current department or agency	14	40	23	17	4	0	2	55	21	87
2017	11 to 20 years in current department or agency	7	47	17	14	12	3	0	56	27	64
2017	More than 20 years in current department or agency	26	36	15	8	12	0	3	64	21	35

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	46	10	11	0	4	7	76	12	45
2018	3 to 10 years in current department or agency	35	35	11	14	2	3	0	72	16	74
2018	11 to 20 years in current department or agency	15	50	10	18	1	4	1	68	21	44
2018	More than 20 years in current department or agency	16	58	7	11	0	7	0	80	12	27
2017	Less than 3 years in current department or agency	32	37	17	2	4	9	0	76	6	55
2017	3 to 10 years in current department or agency	22	51	12	10	3	1	1	74	14	87
2017	11 to 20 years in current department or agency	8	45	14	25	6	2	0	53	32	64
2017	More than 20 years in current department or agency	16	48	15	12	8	2	0	65	20	35

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	46	14	10	0	4	76	10	45
2018	3 to 10 years in current department or agency	36	37	19	7	1	0	73	8	75
2018	11 to 20 years in current department or agency	14	41	26	17	2	0	55	19	45
2018	More than 20 years in current department or agency	14	73	13	0	0	0	87	0	27

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	30	19	8	8	10	11	55	21	45
2018	3 to 10 years in current department or agency	8	33	21	23	7	7	1	45	33	75
2018	11 to 20 years in current department or agency	0	24	41	11	10	14	0	28	25	44
2018	More than 20 years in current department or agency	4	50	7	21	0	18	0	65	26	27
2017	Less than 3 years in current department or agency	24	24	15	7	5	22	4	64	17	55
2017	3 to 10 years in current department or agency	12	33	27	15	5	7	0	48	22	87
2017	11 to 20 years in current department or agency	7	30	19	25	11	8	0	40	40	63
2017	More than 20 years in current department or agency	8	29	26	24	8	2	3	39	34	35

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	13	87	75

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	73	12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	39	12

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	56	12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	51	12

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	41	11

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	53	11

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	11

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	11

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	41	11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	22	11	1	6	36	11	66	14	45
2018	3 to 10 years in current department or agency	14	22	19	14	6	19	6	48	27	75
2018	11 to 20 years in current department or agency	5	23	30	11	6	23	2	38	22	45
2018	More than 20 years in current department or agency	7	23	27	5	0	29	9	48	9	27
2017	Less than 3 years in current department or agency	16	17	15	2	2	41	7	64	7	55
2017	3 to 10 years in current department or agency	11	22	26	9	2	24	6	46	16	87
2017	11 to 20 years in current department or agency	0	24	21	16	8	28	3	35	34	64
2017	More than 20 years in current department or agency	14	29	20	8	6	17	5	56	18	35

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	26	20	1	6	22	0	65	9	45
2018	3 to 10 years in current department or agency	25	36	19	11	5	2	3	63	17	75
2018	11 to 20 years in current department or agency	10	38	23	13	6	9	1	53	21	45
2018	More than 20 years in current department or agency	14	66	13	5	0	2	0	82	6	27
2017	Less than 3 years in current department or agency	24	42	11	2	4	16	2	80	6	55
2017	3 to 10 years in current department or agency	14	39	26	7	2	12	0	60	10	87
2017	11 to 20 years in current department or agency	7	41	22	13	6	12	0	54	21	64
2017	More than 20 years in current department or agency	19	50	11	8	6	6	0	74	14	35

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	4	96	75
2018	More than 20 years in current department or agency	0	100	26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	22	14	1	0	45	10	68	2	45
2018	3 to 10 years in current department or agency	28	17	23	4	0	20	8	62	5	75
2018	11 to 20 years in current department or agency	5	20	32	2	6	28	7	39	12	44
2018	More than 20 years in current department or agency	7	41	11	0	0	38	2	81	0	26
2017	Less than 3 years in current department or agency	15	31	6	4	2	36	7	81	9	55
2017	3 to 10 years in current department or agency	6	20	27	2	3	32	10	45	9	87
2017	11 to 20 years in current department or agency	3	25	27	6	3	33	3	44	14	64
2017	More than 20 years in current department or agency	20	30	15	3	3	23	6	71	8	35

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	34	11	1	0	32	0	83	2	45
2018	3 to 10 years in current department or agency	44	26	16	6	1	5	3	76	7	75
2018	11 to 20 years in current department or agency	11	49	24	2	5	8	1	65	8	45
2018	More than 20 years in current department or agency	14	68	2	0	0	16	0	98	0	27
2017	Less than 3 years in current department or agency	28	47	9	4	2	9	2	84	6	55
2017	3 to 10 years in current department or agency	19	45	15	6	1	15	0	75	8	87
2017	11 to 20 years in current department or agency	13	41	27	5	2	13	0	62	7	64
2017	More than 20 years in current department or agency	31	45	11	0	6	8	0	81	6	35

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	24	11	4	4	81	8	45
2018	3 to 10 years in current department or agency	61	31	1	4	3	92	7	75
2018	11 to 20 years in current department or agency	56	29	9	5	1	84	7	45
2018	More than 20 years in current department or agency	46	35	15	3	0	81	3	27
2017	Less than 3 years in current department or agency	50	36	5	9	0	86	9	55
2017	3 to 10 years in current department or agency	51	35	7	3	4	86	7	86
2017	11 to 20 years in current department or agency	39	43	10	2	6	82	8	64
2017	More than 20 years in current department or agency	52	37	11	0	0	89	0	35

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	23	30	5	6	17	0	50	14	45
2018	3 to 10 years in current department or agency	6	34	29	17	11	2	1	41	29	75
2018	11 to 20 years in current department or agency	4	33	37	16	5	4	0	39	22	45
2018	More than 20 years in current department or agency	5	33	53	5	0	4	0	39	6	27
2017	Less than 3 years in current department or agency	17	36	16	5	11	15	0	62	19	55
2017	3 to 10 years in current department or agency	2	34	31	20	8	5	0	38	29	86
2017	11 to 20 years in current department or agency	3	31	33	20	11	3	0	35	31	64
2017	More than 20 years in current department or agency	12	32	34	17	0	6	0	46	18	34

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	49	20	11	5	5	0	62	17	45
2018	3 to 10 years in current department or agency	7	32	22	21	16	2	0	39	38	75
2018	11 to 20 years in current department or agency	6	38	29	17	10	0	0	44	27	45
2018	More than 20 years in current department or agency	7	39	20	27	0	7	0	50	29	27
2017	Less than 3 years in current department or agency	22	51	9	9	7	2	0	75	16	55
2017	3 to 10 years in current department or agency	10	32	24	25	7	2	0	43	33	87
2017	11 to 20 years in current department or agency	9	29	25	23	13	0	1	39	36	64
2017	More than 20 years in current department or agency	8	46	29	11	6	0	0	54	17	35

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	20	34	6	6	4	5	49	14	44
2018	3 to 10 years in current department or agency	30	35	16	9	8	0	1	66	18	74
2018	11 to 20 years in current department or agency	26	18	45	9	0	0	1	45	9	45
2018	More than 20 years in current department or agency	29	34	20	8	0	7	2	69	9	27
2017	Less than 3 years in current department or agency	20	33	19	14	9	5	0	56	24	55
2017	3 to 10 years in current department or agency	24	26	24	11	12	0	2	52	24	87
2017	11 to 20 years in current department or agency	32	30	25	7	3	0	3	64	11	64
2017	More than 20 years in current department or agency	48	22	15	9	3	0	3	73	12	35

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	29	33	7	18	0	0	42	24	44
2018	3 to 10 years in current department or agency	1	14	51	12	21	0	1	15	33	75
2018	11 to 20 years in current department or agency	2	22	16	40	20	0	0	25	60	45
2018	More than 20 years in current department or agency	0	14	48	18	20	0	0	14	38	27
2017	Less than 3 years in current department or agency	21	28	25	12	9	4	2	51	22	55
2017	3 to 10 years in current department or agency	7	24	32	27	10	0	0	31	37	87
2017	11 to 20 years in current department or agency	5	18	33	23	21	0	0	23	44	64
2017	More than 20 years in current department or agency	11	16	41	19	14	0	0	27	33	35

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	30	26	13	6	0	0	55	19	44
2018	3 to 10 years in current department or agency	7	28	32	22	12	0	0	34	33	74
2018	11 to 20 years in current department or agency	7	21	37	24	11	0	0	28	35	45
2018	More than 20 years in current department or agency	6	13	51	21	9	0	0	19	30	26
2017	Less than 3 years in current department or agency	21	36	22	9	9	2	2	59	19	54
2017	3 to 10 years in current department or agency	8	30	33	20	8	0	0	38	29	87
2017	11 to 20 years in current department or agency	7	25	28	29	10	0	1	32	40	62
2017	More than 20 years in current department or agency	11	47	25	9	8	0	0	58	17	35

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	24	40	9	9	0	1	42	18	44
2018	3 to 10 years in current department or agency	1	18	33	25	20	0	3	20	46	75
2018	11 to 20 years in current department or agency	3	11	22	31	27	0	5	15	61	45
2018	More than 20 years in current department or agency	9	10	24	37	21	0	0	19	57	27
2017	Less than 3 years in current department or agency	26	16	31	11	9	4	4	46	21	55
2017	3 to 10 years in current department or agency	10	22	26	23	20	0	0	32	43	87
2017	11 to 20 years in current department or agency	13	17	19	24	24	0	3	30	50	64
2017	More than 20 years in current department or agency	14	18	35	25	5	0	3	33	31	35

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	22	18	7	3	0	4	70	11	44
2018	3 to 10 years in current department or agency	18	40	27	9	4	1	1	59	14	75
2018	11 to 20 years in current department or agency	24	36	21	12	5	0	1	61	17	45
2018	More than 20 years in current department or agency	18	28	34	8	10	0	2	47	18	27
2017	Less than 3 years in current department or agency	35	35	12	7	0	5	5	78	8	55
2017	3 to 10 years in current department or agency	27	35	22	10	3	0	3	64	14	86
2017	11 to 20 years in current department or agency	27	27	19	12	7	1	6	58	21	64
2017	More than 20 years in current department or agency	22	33	12	10	5	0	18	67	18	35

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	29	24	7	11	0	0	58	18	44
2018	3 to 10 years in current department or agency	24	36	28	7	5	0	0	60	12	74
2018	11 to 20 years in current department or agency	21	35	24	13	6	0	0	56	20	45
2018	More than 20 years in current department or agency	18	27	34	12	10	0	0	44	22	27
2017	Less than 3 years in current department or agency	37	32	16	9	3	2	2	71	13	55
2017	3 to 10 years in current department or agency	31	31	23	7	7	0	0	63	14	86
2017	11 to 20 years in current department or agency	19	28	32	17	3	0	1	48	20	64
2017	More than 20 years in current department or agency	32	26	19	18	2	0	3	59	21	35

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	32	17	21	4	0	0	58	25	45
2018	3 to 10 years in current department or agency	14	31	27	20	7	0	0	45	28	75
2018	11 to 20 years in current department or agency	8	31	33	18	10	0	0	39	28	45
2018	More than 20 years in current department or agency	11	25	40	24	0	0	0	36	24	27
2017	Less than 3 years in current department or agency	20	42	23	9	2	4	0	65	11	55
2017	3 to 10 years in current department or agency	15	34	27	14	8	0	2	50	22	86
2017	11 to 20 years in current department or agency	12	36	36	5	9	0	1	49	14	64
2017	More than 20 years in current department or agency	16	41	32	8	3	0	0	57	11	35

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	25	25	16	8	0	0	51	24	45
2018	3 to 10 years in current department or agency	12	18	41	16	11	1	0	30	28	75
2018	11 to 20 years in current department or agency	5	18	28	35	14	0	0	23	49	44
2018	More than 20 years in current department or agency	2	35	25	18	19	0	0	37	38	27
2017	Less than 3 years in current department or agency	22	28	22	16	9	4	0	52	26	55
2017	3 to 10 years in current department or agency	8	33	35	12	12	0	0	41	24	86
2017	11 to 20 years in current department or agency	3	18	39	26	12	0	1	22	39	64
2017	More than 20 years in current department or agency	23	26	28	17	5	0	0	49	23	35

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	13	11	15	11	0	0	63	26	45
2018	3 to 10 years in current department or agency	17	28	32	21	2	0	0	45	23	75
2018	11 to 20 years in current department or agency	9	35	20	22	14	0	0	44	36	45
2018	More than 20 years in current department or agency	13	38	26	16	7	0	0	51	23	27
2017	Less than 3 years in current department or agency	22	42	12	18	2	4	0	67	20	55
2017	3 to 10 years in current department or agency	16	32	29	16	4	0	2	49	21	86
2017	11 to 20 years in current department or agency	9	32	20	28	9	0	1	42	38	64
2017	More than 20 years in current department or agency	20	31	35	10	3	0	0	52	13	35

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	39	28	18	3	0	3	49	22	45
2018	3 to 10 years in current department or agency	18	23	35	11	14	0	0	41	24	75
2018	11 to 20 years in current department or agency	6	36	38	10	10	0	0	42	20	44
2018	More than 20 years in current department or agency	7	43	20	8	21	0	0	51	29	26
2017	Less than 3 years in current department or agency	22	30	29	11	5	4	0	54	16	55
2017	3 to 10 years in current department or agency	19	33	23	13	9	0	3	54	23	86
2017	11 to 20 years in current department or agency	16	22	38	15	8	0	1	38	23	64
2017	More than 20 years in current department or agency	14	41	31	6	5	0	3	57	11	35

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	34	10	2	2	8	85	4	45
2018	3 to 10 years in current department or agency	44	22	17	4	5	8	72	10	74
2018	11 to 20 years in current department or agency	45	26	17	4	2	5	75	6	44
2018	More than 20 years in current department or agency	35	40	20	5	0	0	75	5	27
2017	Less than 3 years in current department or agency	49	29	13	5	2	2	80	7	55
2017	3 to 10 years in current department or agency	49	21	14	6	9	1	71	15	87
2017	11 to 20 years in current department or agency	44	27	17	8	3	1	72	11	64
2017	More than 20 years in current department or agency	54	23	15	3	0	5	82	3	35

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	79	8	2	0	6	0	4	91	7	44
2018	3 to 10 years in current department or agency	72	10	1	1	1	0	14	96	2	75
2018	11 to 20 years in current department or agency	61	18	8	0	1	0	12	90	1	45
2018	More than 20 years in current department or agency	66	23	9	0	0	2	0	91	0	27

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	77	7	1	0	5	3	6	93	6	45
2018	3 to 10 years in current department or agency	72	11	2	5	4	0	7	89	9	75
2018	11 to 20 years in current department or agency	74	5	9	0	2	0	11	88	3	45
2018	More than 20 years in current department or agency	79	18	2	0	0	2	0	98	0	27
2017	Less than 3 years in current department or agency	70	22	5	2	2	0	0	91	4	55
2017	3 to 10 years in current department or agency	61	22	7	2	5	1	2	86	7	87
2017	11 to 20 years in current department or agency	71	11	8	3	2	0	5	87	5	64
2017	More than 20 years in current department or agency	77	15	3	0	2	0	3	94	2	35

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	16	9	3	6	13	79	11	45
2018	3 to 10 years in current department or agency	34	38	13	8	3	4	75	11	75
2018	11 to 20 years in current department or agency	36	26	21	8	6	4	64	14	45
2018	More than 20 years in current department or agency	37	45	5	9	4	0	82	13	27
2017	Less than 3 years in current department or agency	60	24	9	4	2	2	85	5	55
2017	3 to 10 years in current department or agency	43	20	20	10	6	1	64	16	87
2017	11 to 20 years in current department or agency	49	23	11	11	5	0	73	16	64
2017	More than 20 years in current department or agency	52	31	12	0	2	3	85	2	35

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	68	18	2	6	1	5	90	8	45
2018	3 to 10 years in current department or agency	45	31	9	6	4	4	80	11	75
2018	11 to 20 years in current department or agency	46	17	12	11	9	4	66	21	45
2018	More than 20 years in current department or agency	40	30	28	2	0	0	70	2	27
2017	Less than 3 years in current department or agency	62	20	11	4	2	2	83	6	54
2017	3 to 10 years in current department or agency	39	37	10	4	7	2	78	12	87
2017	11 to 20 years in current department or agency	44	31	16	5	3	2	76	8	64
2017	More than 20 years in current department or agency	61	17	19	0	0	3	80	0	35

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	6	1	4	1	4	30	91	8	42
2018	3 to 10 years in current department or agency	55	12	9	2	0	0	22	86	2	73
2018	11 to 20 years in current department or agency	32	17	12	7	0	0	33	72	10	45
2018	More than 20 years in current department or agency	37	28	13	0	0	0	23	84	0	27
2017	Less than 3 years in current department or agency	61	11	2	2	0	0	25	95	2	53
2017	3 to 10 years in current department or agency	45	13	8	4	2	0	28	80	10	87
2017	11 to 20 years in current department or agency	50	14	4	5	2	0	25	86	8	64
2017	More than 20 years in current department or agency	47	16	2	0	5	0	29	89	7	35

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	14	7	5	0	0	14	86	6	45
2018	3 to 10 years in current department or agency	53	23	11	4	0	0	9	84	5	74
2018	11 to 20 years in current department or agency	45	24	14	10	0	0	7	75	10	45
2018	More than 20 years in current department or agency	68	16	7	5	0	0	4	87	6	27
2017	Less than 3 years in current department or agency	62	22	5	2	2	2	5	90	4	54
2017	3 to 10 years in current department or agency	62	19	5	3	0	0	11	91	4	87
2017	11 to 20 years in current department or agency	65	16	8	2	0	0	10	90	2	64
2017	More than 20 years in current department or agency	55	23	11	0	3	3	5	85	3	35

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	25	2	9	10	0	5	77	21	45
2018	3 to 10 years in current department or agency	52	31	7	6	0	3	1	87	6	75
2018	11 to 20 years in current department or agency	65	23	7	3	1	0	1	90	4	45
2018	More than 20 years in current department or agency	66	23	5	5	0	0	0	89	5	27
2017	Less than 3 years in current department or agency	51	18	13	11	5	0	2	70	16	55
2017	3 to 10 years in current department or agency	47	25	15	4	8	0	1	73	11	87
2017	11 to 20 years in current department or agency	65	19	8	2	0	1	5	90	2	64
2017	More than 20 years in current department or agency	65	15	12	0	0	0	8	87	0	35

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	63	9	17	2	0	8	79	2	45
2018	3 to 10 years in current department or agency	53	28	14	1	1	1	83	3	75
2018	11 to 20 years in current department or agency	42	30	22	4	1	1	72	5	45
2018	More than 20 years in current department or agency	37	39	16	7	0	0	77	7	27
2017	Less than 3 years in current department or agency	57	22	16	2	2	2	80	4	55
2017	3 to 10 years in current department or agency	56	16	20	4	1	2	74	6	87
2017	11 to 20 years in current department or agency	58	20	14	5	0	3	80	5	64
2017	More than 20 years in current department or agency	57	11	27	3	0	3	69	3	35

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	26	41	20	0	0	0	39	20	45
2018	3 to 10 years in current department or agency	7	22	43	20	9	0	0	29	28	75
2018	11 to 20 years in current department or agency	2	19	41	33	5	0	0	21	38	45
2018	More than 20 years in current department or agency	4	13	41	39	4	0	0	16	43	27
2017	Less than 3 years in current department or agency	8	45	34	4	5	4	2	55	9	55
2017	3 to 10 years in current department or agency	8	25	50	14	3	0	0	33	17	87
2017	11 to 20 years in current department or agency	2	21	50	18	10	0	0	23	28	64
2017	More than 20 years in current department or agency	15	11	47	25	2	0	0	26	27	35

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	19	16	41	19	0	60	24	44
2018	3 to 10 years in current department or agency	12	13	42	28	5	0	33	25	75
2018	11 to 20 years in current department or agency	6	20	50	22	2	0	24	26	45
2018	More than 20 years in current department or agency	7	44	31	8	11	0	18	51	26
2017	Less than 3 years in current department or agency	4	14	35	40	6	2	46	18	55
2017	3 to 10 years in current department or agency	6	14	43	28	9	0	37	19	87
2017	11 to 20 years in current department or agency	6	28	45	16	3	1	20	35	64
2017	More than 20 years in current department or agency	0	29	42	21	8	0	29	29	34

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	32	11	4	5	5	5	42	58	45
2018	3 to 10 years in current department or agency	41	31	19	6	3	0	0	41	59	75
2018	11 to 20 years in current department or agency	51	15	21	2	4	4	1	54	46	45
2018	More than 20 years in current department or agency	67	13	18	0	2	0	0	67	33	27
2017	Less than 3 years in current department or agency	33	9	25	13	11	8	2	36	64	55
2017	3 to 10 years in current department or agency	41	22	19	8	6	4	0	43	57	87
2017	11 to 20 years in current department or agency	59	17	14	5	2	2	2	61	39	64
2017	More than 20 years in current department or agency	66	14	3	9	3	3	3	69	31	35

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	25
2018	3 to 10 years in current department or agency	2	40
2017	Less than 3 years in current department or agency	47	32
2017	3 to 10 years in current department or agency	11	46
2017	11 to 20 years in current department or agency	12	24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	25
2018	3 to 10 years in current department or agency	18	40
2017	Less than 3 years in current department or agency	62	32
2017	3 to 10 years in current department or agency	21	46
2017	11 to 20 years in current department or agency	16	24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	25
2018	3 to 10 years in current department or agency	24	40
2017	Less than 3 years in current department or agency	19	32
2017	3 to 10 years in current department or agency	15	46
2017	11 to 20 years in current department or agency	4	24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	17	25
2018	3 to 10 years in current department or agency	14	40
2017	Less than 3 years in current department or agency	9	32
2017	3 to 10 years in current department or agency	44	46
2017	11 to 20 years in current department or agency	29	24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	25
2018	3 to 10 years in current department or agency	9	40
2017	Less than 3 years in current department or agency	6	32
2017	3 to 10 years in current department or agency	17	46
2017	11 to 20 years in current department or agency	14	24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	25
2018	3 to 10 years in current department or agency	29	40

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	53	25
2018	3 to 10 years in current department or agency	42	40
2017	Less than 3 years in current department or agency	25	32
2017	3 to 10 years in current department or agency	37	46
2017	11 to 20 years in current department or agency	51	24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	12	50	23	5	0	11	23
2018	3 to 10 years in current department or agency	12	71	12	0	0	5	38
2017	Less than 3 years in current department or agency	3	56	19	6	9	7	32
2017	3 to 10 years in current department or agency	13	65	13	4	0	4	46
2017	11 to 20 years in current department or agency	13	65	17	4	0	0	23
2017	More than 20 years in current department or agency	23	46	23	0	9	0	10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	57	43	24
2018	3 to 10 years in current department or agency	66	34	39

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	11	1	0	5	1	18	92	6	45
2018	3 to 10 years in current department or agency	71	9	3	1	4	0	13	92	5	75
2018	11 to 20 years in current department or agency	81	8	6	0	3	0	2	91	3	45
2018	More than 20 years in current department or agency	86	0	0	0	0	0	14	100	0	27

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	22	31	2	4	2	8	58	7	25
2018	3 to 10 years in current department or agency	50	17	8	11	7	0	6	71	20	40
2017	Less than 3 years in current department or agency	10	43	12	6	9	4	16	66	19	32
2017	3 to 10 years in current department or agency	17	26	11	13	16	2	16	52	35	47
2017	11 to 20 years in current department or agency	15	38	20	5	9	9	4	61	16	24
2017	More than 20 years in current department or agency	9	0	20	0	30	0	41	16	51	10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	9	29	11	13	9	22	22	35	24
2018	3 to 10 years in current department or agency	5	13	20	19	22	5	16	23	52	40
2017	Less than 3 years in current department or agency	7	22	13	6	40	6	6	33	53	32
2017	3 to 10 years in current department or agency	2	6	13	19	33	5	22	12	70	47
2017	11 to 20 years in current department or agency	0	18	38	16	9	7	12	23	31	24
2017	More than 20 years in current department or agency	9	0	29	9	30	0	23	12	51	10

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 81. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture