2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 43 36 11 7 3 0 1 79 10 368
2018 EX-01 45 36 10 7 3 0 0 81 9 193
2018 EX-02 37 35 12 11 4 0 1 73 15 94
2018 EX-03 41 34 16 5 2 0 2 77 7 58
2017 EX 44 40 7 6 1 0 1 85 8 347
2017 EX-01 44 40 7 7 1 0 0 84 9 186
2017 EX-02 40 44 7 4 2 0 2 86 7 88
2017 EX-03 46 38 8 6 2 0 0 84 8 50
2017 EX-04 64 27 9 0 0 0 0 91 0 11
2017 EX-05 50 40 0 0 0 0 10 100 0 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 69 26 2 2 1 0 0 95 3 367
2018 EX-01 69 25 2 3 2 0 0 94 4 193
2018 EX-02 64 32 2 1 1 0 0 96 2 94
2018 EX-03 79 19 0 0 2 0 0 98 2 58
2017 EX 72 20 4 2 2 0 0 92 4 347
2017 EX-01 70 19 5 3 2 0 0 89 5 186
2017 EX-02 73 21 3 1 1 0 0 94 2 89
2017 EX-03 74 22 2 2 0 0 0 96 2 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 75 21 1 2 1 0 0 96 3 364
2018 EX-01 75 20 2 3 1 0 0 95 4 191
2018 EX-02 70 26 1 2 1 0 0 96 3 93
2018 EX-03 82 16 0 0 2 0 0 98 2 57
2017 EX 76 20 1 2 1 0 0 97 3 348
2017 EX-01 74 22 1 2 1 0 0 96 3 186
2017 EX-02 80 18 0 1 1 0 0 98 2 89
2017 EX-03 72 24 2 2 0 0 0 96 2 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 43 31 10 10 5 0 0 74 16 367
2018 EX-01 47 30 9 10 4 0 0 77 14 193
2018 EX-02 43 29 9 11 10 0 0 71 20 94
2018 EX-03 33 37 14 11 5 0 0 70 16 57
2017 EX 40 37 7 11 5 0 0 77 16 348
2017 EX-01 43 39 3 10 5 0 0 82 16 186
2017 EX-02 40 29 10 14 6 0 1 70 20 89
2017 EX-03 34 40 12 12 2 0 0 74 14 50
2017 EX-04 36 55 9 0 0 0 0 91 0 11
2017 EX-05 40 30 10 20 0 0 0 70 20 10

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 31 4 2 1 0 0 94 3 366
2018 EX-01 64 31 3 2 1 0 0 95 3 192
2018 EX-02 64 27 5 4 0 0 0 90 4 94
2018 EX-03 61 32 5 0 2 0 0 93 2 57
2017 EX 59 34 3 3 1 0 0 93 4 347
2017 EX-01 53 39 3 3 2 0 0 92 5 185
2017 EX-02 65 28 2 3 1 0 0 93 5 89
2017 EX-03 66 30 2 2 0 0 0 96 2 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 40 36 8 11 5 0 0 77 15 367
2018 EX-01 42 35 9 10 4 0 0 77 14 192
2018 EX-02 41 34 6 14 4 0 0 76 18 94
2018 EX-03 34 40 7 10 9 0 0 74 19 58
2017 EX 39 39 8 9 5 0 0 78 15 347
2017 EX-01 35 42 8 9 5 0 0 77 15 185
2017 EX-02 42 34 7 11 7 0 0 75 18 89
2017 EX-03 44 34 6 12 4 0 0 78 16 50
2017 EX-04 55 27 18 0 0 0 0 82 0 11
2017 EX-05 40 50 10 0 0 0 0 90 0 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 51 37 6 4 2 0 0 88 6 367
2018 EX-01 51 37 6 5 1 0 0 88 6 193
2018 EX-02 53 37 5 1 3 0 0 90 4 94
2018 EX-03 51 37 5 4 4 0 0 88 7 57
2017 EX 50 40 5 4 2 0 0 89 5 346
2017 EX-01 47 43 6 3 2 0 0 89 5 185
2017 EX-02 49 38 3 7 2 0 0 88 9 88
2017 EX-03 58 30 8 2 2 0 0 88 4 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 84 14 1 1 1 0 0 98 1 366
2018 EX-01 83 15 1 1 1 0 0 98 2 193
2018 EX-02 80 18 0 0 1 0 0 99 1 92
2018 EX-03 83 14 3 0 0 0 0 97 0 58
2017 EX 79 19 0 1 1 0 0 98 2 346
2017 EX-01 77 21 1 1 1 0 0 97 2 185
2017 EX-02 77 22 0 0 1 0 0 99 1 88
2017 EX-03 84 16 0 0 0 0 0 100 0 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 26 5 7 3 0 0 85 10 364
2018 EX-01 63 24 3 8 2 0 0 88 10 192
2018 EX-02 54 26 9 7 4 0 0 80 11 91
2018 EX-03 55 28 7 7 3 0 0 83 10 58
2017 EX 55 32 4 5 4 0 0 87 9 347
2017 EX-01 50 35 5 5 4 0 0 85 9 185
2017 EX-02 54 31 4 3 7 0 0 85 10 89
2017 EX-03 62 28 0 6 4 0 0 90 10 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 80 16 2 0 1 0 0 97 1 364
2018 EX-01 81 16 2 0 1 0 0 97 1 192
2018 EX-02 77 18 4 1 0 0 0 95 1 91
2018 EX-03 84 16 0 0 0 0 0 100 0 58
2017 EX 79 19 1 1 1 0 0 98 1 346
2017 EX-01 74 22 2 1 1 0 0 97 2 184
2017 EX-02 83 16 0 0 1 0 0 99 1 89
2017 EX-03 78 22 0 0 0 0 0 100 0 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 100 0 0 0 0 0 0 100 0 10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 64 30 3 3 1 0 0 93 4 361
2018 EX-01 63 32 3 2 1 0 0 95 2 190
2018 EX-02 59 32 3 5 1 0 0 90 7 92
2018 EX-03 67 26 2 3 2 0 0 93 5 58
2017 EX 63 30 2 2 3 0 0 93 5 346
2017 EX-01 59 34 2 2 3 0 0 93 5 184
2017 EX-02 62 28 4 2 3 0 0 90 6 89
2017 EX-03 68 26 0 2 4 0 0 94 6 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 64 25 5 4 2 0 0 89 6 365
2018 EX-01 66 25 6 2 2 0 0 91 4 193
2018 EX-02 59 25 5 8 2 0 0 85 10 91
2018 EX-03 59 28 5 3 5 0 0 86 9 58
2017 EX 64 29 3 3 1 0 0 93 4 345
2017 EX-01 61 31 3 3 1 0 0 93 4 184
2017 EX-02 59 30 3 3 3 0 0 90 7 88
2017 EX-03 68 28 0 4 0 0 0 96 4 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 28 6 4 3 0 0 87 7 365
2018 EX-01 60 30 5 3 2 0 0 90 5 193
2018 EX-02 52 27 10 5 5 0 0 79 11 92
2018 EX-03 60 26 9 4 2 0 0 86 5 57
2017 EX 57 31 5 4 3 0 0 88 7 346
2017 EX-01 54 35 5 3 2 0 0 89 5 184
2017 EX-02 54 28 6 7 6 0 0 82 12 89
2017 EX-03 66 22 6 4 2 0 0 88 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 64 30 3 2 1 0 0 93 4 365
2018 EX-01 63 31 3 3 1 0 0 94 3 193
2018 EX-02 60 30 3 3 3 0 0 90 7 92
2018 EX-03 72 25 2 0 2 0 0 96 2 57
2017 EX 65 26 5 2 1 0 0 92 3 346
2017 EX-01 65 25 5 3 2 0 0 90 5 184
2017 EX-02 60 33 6 0 1 0 0 93 1 89
2017 EX-03 68 24 4 2 2 0 0 92 4 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 27 24 20 15 0 1 40 35 364
2018 EX-01 14 29 23 20 14 0 0 43 34 192
2018 EX-02 13 26 25 18 18 0 0 40 35 91
2018 EX-03 10 22 26 22 19 0 0 33 41 58
2017 EX 9 31 26 21 11 0 1 41 33 347
2017 EX-01 12 30 27 19 11 0 0 42 30 186
2017 EX-02 6 32 22 28 12 0 0 37 41 88
2017 EX-03 8 34 26 20 12 0 0 42 32 50
2017 EX-04 0 45 27 9 9 0 9 50 20 11
2017 EX-05 0 30 20 20 10 0 20 38 38 10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 7 26 44 18 5 0 0 22 33 364
2018 EX-01 7 24 47 17 4 0 0 21 32 192
2018 EX-02 8 27 41 18 6 0 0 25 34 93
2018 EX-03 9 29 41 20 2 0 0 21 38 56
2017 EX 9 28 39 15 8 0 0 24 37 347
2017 EX-01 9 28 42 12 8 1 0 20 37 185
2017 EX-02 12 31 31 15 11 0 0 26 43 89
2017 EX-03 4 26 40 22 8 0 0 30 30 50
2017 EX-04 0 9 55 27 9 0 0 36 9 11
2017 EX-05 10 30 30 30 0 0 0 30 40 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 3 10 37 32 17 0 1 50 13 364
2018 EX-01 3 11 37 30 18 0 1 49 14 192
2018 EX-02 2 6 46 28 17 0 0 45 9 93
2018 EX-03 7 11 29 39 14 0 0 54 18 56
2017 EX 3 12 34 29 21 1 0 50 16 345
2017 EX-01 4 15 38 21 21 1 1 42 19 183
2017 EX-02 4 12 32 35 17 0 0 52 16 89
2017 EX-03 2 10 30 36 22 0 0 58 12 50
2017 EX-04 0 0 9 55 36 0 0 91 0 11
2017 EX-05 0 0 30 50 20 0 0 70 0 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 15 26 36 15 7 0 1 22 41 365
2018 EX-01 14 25 36 16 8 0 1 24 39 193
2018 EX-02 13 33 38 10 6 0 0 16 46 93
2018 EX-03 21 21 38 18 2 0 0 20 43 56
2017 EX 13 22 37 21 7 0 0 28 35 346
2017 EX-01 14 22 38 19 8 0 0 27 36 184
2017 EX-02 16 24 32 21 7 0 1 28 40 89
2017 EX-03 10 20 42 20 8 0 0 28 30 50
2017 EX-04 0 36 27 36 0 0 0 36 36 11
2017 EX-05 0 20 30 50 0 0 0 50 20 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 10 29 43 12 6 0 0 18 39 362
2018 EX-01 9 26 48 11 5 0 0 16 36 190
2018 EX-02 11 32 34 16 6 0 0 23 43 93
2018 EX-03 11 36 43 9 2 0 0 11 46 56
2017 EX 10 29 43 12 6 0 0 18 39 345
2017 EX-01 9 27 47 10 7 0 0 16 36 183
2017 EX-02 11 34 33 14 8 0 0 22 46 89
2017 EX-03 12 32 46 6 4 0 0 10 44 50
2017 EX-04 9 18 45 27 0 0 0 27 27 11
2017 EX-05 20 10 30 40 0 0 0 40 30 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 10 27 41 15 5 0 1 21 38 363
2018 EX-01 10 24 46 15 4 1 1 18 35 193
2018 EX-02 9 32 30 21 9 0 0 30 41 91
2018 EX-03 11 34 45 7 4 0 0 11 45 56
2017 EX 14 29 36 12 7 0 1 20 44 348
2017 EX-01 15 28 40 9 7 1 1 16 43 186
2017 EX-02 13 28 33 17 8 0 1 25 42 89
2017 EX-03 16 32 30 12 8 0 2 20 49 50
2017 EX-04 0 36 36 9 18 0 0 27 36 11
2017 EX-05 20 20 30 30 0 0 0 30 40 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 4 18 46 22 9 0 0 31 22 363
2018 EX-01 6 18 44 23 8 0 1 32 24 192
2018 EX-02 3 16 52 20 9 0 0 28 20 92
2018 EX-03 4 20 46 20 11 0 0 30 23 56
2017 EX 5 18 36 30 10 0 0 40 23 348
2017 EX-01 7 18 37 27 11 0 0 38 25 186
2017 EX-02 4 17 41 30 7 0 1 37 22 89
2017 EX-03 4 20 26 36 14 0 0 50 24 50
2017 EX-04 0 18 27 36 18 0 0 55 18 11
2017 EX-05 0 10 40 50 0 0 0 50 10 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 16 25 41 13 5 0 1 18 41 365
2018 EX-01 16 25 37 15 5 0 1 20 42 193
2018 EX-02 16 26 41 11 5 1 0 16 42 93
2018 EX-03 14 30 46 7 2 0 0 9 45 56
2017 EX 12 29 40 13 6 0 0 19 41 347
2017 EX-01 10 32 40 10 7 0 0 17 42 185
2017 EX-02 16 21 39 19 4 0 1 24 37 89
2017 EX-03 10 32 44 8 6 0 0 14 42 50
2017 EX-04 9 27 36 18 9 0 0 27 36 11
2017 EX-05 20 30 30 20 0 0 0 20 50 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 45 41 7 4 3 0 0 86 7 366
2018 EX-01 48 37 7 5 2 1 0 86 7 193
2018 EX-02 48 38 8 4 2 0 0 86 7 92
2018 EX-03 34 50 7 2 7 0 0 84 9 58
2017 EX 56 33 3 4 3 0 1 89 8 346
2017 EX-01 53 32 5 6 3 0 1 85 9 186
2017 EX-02 51 41 0 3 3 0 1 93 7 87
2017 EX-03 62 30 2 2 4 0 0 92 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 70 22 3 4 2 0 0 91 6 364
2018 EX-01 73 20 4 2 1 0 0 94 3 192
2018 EX-02 68 22 0 5 3 0 1 91 9 91
2018 EX-03 60 26 2 7 5 0 0 86 12 58
2017 EX 71 22 2 3 3 0 0 93 6 348
2017 EX-01 69 24 2 3 3 0 0 93 5 186
2017 EX-02 73 19 1 4 2 0 0 92 7 89
2017 EX-03 70 20 2 2 6 0 0 90 8 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 37 41 8 8 4 0 1 80 12 365
2018 EX-01 39 43 6 8 3 0 1 83 12 192
2018 EX-02 35 46 5 10 2 0 2 82 12 92
2018 EX-03 38 31 10 9 10 2 0 70 19 58
2017 EX 34 44 7 9 3 2 1 81 12 348
2017 EX-01 33 41 7 11 3 3 1 77 15 186
2017 EX-02 36 51 7 3 3 0 0 87 7 89
2017 EX-03 34 42 6 14 4 0 0 76 18 50
2017 EX-04 55 36 0 0 0 0 9 100 0 11
2017 EX-05 30 60 10 0 0 0 0 90 0 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 61 31 3 4 1 0 0 92 5 364
2018 EX-01 61 30 3 4 1 0 0 92 5 192
2018 EX-02 59 33 3 3 1 0 0 92 4 91
2018 EX-03 59 33 0 5 3 0 0 91 9 58
2017 EX 59 34 2 4 1 0 0 93 5 348
2017 EX-01 54 37 2 6 2 0 0 90 8 186
2017 EX-02 62 33 3 1 1 0 0 94 2 89
2017 EX-03 60 34 0 4 2 0 0 94 6 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 65 30 2 2 1 0 0 95 2 365
2018 EX-01 64 33 1 1 1 0 0 97 2 192
2018 EX-02 63 29 4 3 0 0 0 92 3 92
2018 EX-03 67 26 3 2 2 0 0 93 3 58
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 46 37 7 7 4 1 0 83 10 362
2018 EX-01 44 36 8 9 2 1 0 81 11 190
2018 EX-02 48 38 6 2 5 0 0 86 8 93
2018 EX-03 51 32 4 7 7 0 0 82 14 57
2017 EX 49 34 5 7 4 0 0 84 11 347
2017 EX-01 48 36 4 8 4 1 0 84 12 185
2017 EX-02 46 36 8 6 4 0 0 82 10 89
2017 EX-03 64 20 0 12 4 0 0 84 16 50
2017 EX-04 55 36 9 0 0 0 0 91 0 11
2017 EX-05 40 50 10 0 0 0 0 90 0 10

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 66 20 6 4 3 1 0 87 7 361
2018 EX-01 67 21 5 3 2 2 0 90 5 189
2018 EX-02 63 23 6 3 4 0 0 86 8 93
2018 EX-03 61 18 7 9 4 2 0 80 13 57
2017 EX 65 25 5 2 3 0 0 90 4 348
2017 EX-01 64 26 4 3 2 1 0 91 4 186
2017 EX-02 61 24 9 1 6 0 0 84 7 89
2017 EX-03 64 28 6 0 2 0 0 92 2 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 64 24 5 4 3 0 0 88 7 361
2018 EX-01 65 25 5 3 2 0 0 90 5 190
2018 EX-02 62 24 6 4 3 0 0 86 8 93
2018 EX-03 61 21 5 7 5 0 0 82 12 57
2017 EX 69 23 3 3 3 0 0 92 5 347
2017 EX-01 69 23 3 3 2 0 0 92 5 185
2017 EX-02 69 21 4 2 3 0 0 90 6 89
2017 EX-03 68 22 4 2 4 0 0 90 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 66 21 6 4 3 1 0 88 7 362
2018 EX-01 70 18 6 3 2 2 0 89 5 190
2018 EX-02 70 22 2 3 3 0 0 91 6 93
2018 EX-03 49 30 9 5 7 0 0 79 12 57
2017 EX 63 22 8 2 3 1 0 86 5 347
2017 EX-01 67 21 5 3 2 1 1 90 5 186
2017 EX-02 63 19 14 1 3 0 0 82 4 88
2017 EX-03 52 32 8 2 6 0 0 84 8 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 50 20 20 10 0 0 0 70 10 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 62 22 9 4 3 0 0 84 7 361
2018 EX-01 65 19 10 4 2 1 0 85 5 190
2018 EX-02 62 24 5 4 4 0 0 86 9 92
2018 EX-03 51 26 11 7 5 0 0 77 12 57
2017 EX 65 24 4 2 4 0 0 90 6 347
2017 EX-01 66 24 3 4 3 0 1 90 7 186
2017 EX-02 62 27 4 1 6 0 0 89 7 88
2017 EX-03 62 28 4 0 6 0 0 90 6 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 31 6 5 2 0 1 86 8 361
2018 EX-01 57 29 8 3 2 1 1 87 5 191
2018 EX-02 52 31 6 8 2 0 1 84 10 90
2018 EX-03 51 32 4 7 7 0 0 82 14 57
2017 EX 56 33 6 4 1 1 1 90 5 339
2017 EX-01 54 34 5 3 2 1 0 89 6 181
2017 EX-02 60 28 6 5 0 0 2 89 5 86
2017 EX-03 53 35 8 4 0 0 0 88 4 49
2017 EX-04 64 36 0 0 0 0 0 100 0 11
2017 EX-05 50 40 0 0 0 0 10 100 0 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 53 30 8 5 3 0 0 84 8 365
2018 EX-01 55 30 7 5 3 1 0 86 7 193
2018 EX-02 48 34 9 8 2 0 0 82 10 92
2018 EX-03 50 28 10 7 5 0 0 78 12 58
2017 EX 54 34 4 3 5 0 0 88 8 348
2017 EX-01 55 29 5 5 5 1 0 84 10 186
2017 EX-02 46 42 3 3 4 0 0 89 8 89
2017 EX-03 54 38 2 0 6 0 0 92 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 54 33 5 5 3 0 0 86 8 366
2018 EX-01 55 34 5 4 2 0 0 89 6 193
2018 EX-02 49 35 4 9 3 0 0 84 12 92
2018 EX-03 47 33 10 5 5 0 0 79 10 58
2017 EX 56 30 4 5 4 0 0 86 9 348
2017 EX-01 53 30 6 7 4 0 0 83 11 186
2017 EX-02 51 36 3 4 6 0 0 87 10 89
2017 EX-03 60 32 0 4 4 0 0 92 8 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 37 41 8 10 4 0 0 78 13 367
2018 EX-01 40 40 9 7 3 0 0 80 10 193
2018 EX-02 31 43 9 13 4 0 0 74 17 93
2018 EX-03 31 45 7 12 5 0 0 76 17 58
2017 EX 37 43 8 9 3 0 0 80 12 348
2017 EX-01 37 41 9 9 4 1 0 78 13 186
2017 EX-02 35 45 7 9 4 0 0 80 13 89
2017 EX-03 36 50 6 6 2 0 0 86 8 50
2017 EX-04 64 27 0 9 0 0 0 91 9 11
2017 EX-05 50 20 20 10 0 0 0 70 10 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 41 8 8 2 0 0 82 10 366
2018 EX-01 43 43 7 6 2 0 0 85 7 192
2018 EX-02 39 40 8 13 1 0 0 78 14 93
2018 EX-03 41 36 9 9 5 0 0 78 14 58
2017 EX 42 44 5 6 3 0 0 86 9 348
2017 EX-01 41 43 5 7 4 0 0 84 11 186
2017 EX-02 44 41 6 8 1 0 0 86 9 89
2017 EX-03 40 48 6 4 2 0 0 88 6 50
2017 EX-04 36 64 0 0 0 0 0 100 0 11
2017 EX-05 50 30 20 0 0 0 0 80 0 10
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 57 33 5 4 1 0 0 90 5 364
2018 EX-01 60 30 6 2 2 0 0 90 4 192
2018 EX-02 54 35 4 5 1 0 0 89 6 93
2018 EX-03 55 32 4 9 0 0 0 88 9 56
2017 EX 56 35 4 4 1 0 0 92 4 346
2017 EX-01 55 34 6 5 1 0 0 89 5 184
2017 EX-02 56 36 3 3 1 0 0 92 4 89
2017 EX-03 58 38 2 2 0 0 0 96 2 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11
2017 EX-05 50 50 0 0 0 0 0 100 0 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 68 24 2 4 1 0 0 92 6 365
2018 EX-01 70 22 2 5 1 1 1 93 6 193
2018 EX-02 68 26 0 4 2 0 0 94 6 94
2018 EX-03 57 30 7 4 2 0 0 88 5 56
2017 EX 74 20 3 1 1 0 0 94 3 347
2017 EX-01 75 20 3 1 1 1 0 95 2 185
2017 EX-02 68 24 3 2 2 0 0 93 4 89
2017 EX-03 74 18 2 4 2 0 0 92 6 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 67 25 5 2 1 0 0 91 3 362
2018 EX-01 68 23 5 3 1 0 0 92 3 192
2018 EX-02 67 23 8 2 1 0 0 89 3 93
2018 EX-03 60 33 4 2 2 0 0 93 4 55

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 42 18 13 7 6 1 13 70 15 365
2018 EX-01 42 23 14 6 6 1 8 71 13 192
2018 EX-02 47 11 11 9 6 0 17 69 18 94
2018 EX-03 32 21 13 9 7 2 16 65 20 56
2017 EX 37 20 10 6 7 2 18 72 16 347
2017 EX-01 37 20 11 8 7 2 15 69 18 185
2017 EX-02 36 21 9 3 9 3 19 73 16 89
2017 EX-03 40 20 8 2 6 2 22 79 11 50
2017 EX-04 36 0 9 9 0 0 45 67 17 11
2017 EX-05 50 10 10 0 0 0 30 86 0 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 35 8 6 1 0 0 85 7 362
2018 EX-01 49 36 8 5 1 0 0 86 6 190
2018 EX-02 49 36 5 9 1 0 0 85 10 94
2018 EX-03 51 31 9 7 2 0 0 82 9 55
2017 EX 52 37 4 6 1 0 0 89 7 347
2017 EX-01 52 38 4 4 1 0 0 90 5 186
2017 EX-02 48 36 2 11 2 0 0 84 13 89
2017 EX-03 49 39 6 4 2 0 0 88 6 49
2017 EX-04 73 18 0 0 0 9 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 57 23 6 6 3 0 4 84 10 365
2018 EX-01 61 25 5 5 2 0 2 88 7 192
2018 EX-02 51 24 9 4 4 0 7 82 9 94
2018 EX-03 55 20 5 11 7 0 2 76 18 56
2017 EX 60 22 5 7 3 0 2 84 11 348
2017 EX-01 57 28 5 7 3 0 1 85 10 186
2017 EX-02 58 19 9 9 3 0 2 78 12 89
2017 EX-03 68 10 2 12 4 0 4 81 17 50
2017 EX-04 91 0 0 0 0 0 9 100 0 11
2017 EX-05 60 10 10 0 0 0 20 88 0 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 60 32 5 1 2 0 0 92 3 366
2018 EX-01 61 32 5 1 1 1 0 93 2 193
2018 EX-02 56 35 7 0 1 0 0 91 1 94
2018 EX-03 57 32 2 2 7 0 0 89 9 56
2017 EX 58 35 4 1 1 1 0 94 3 348
2017 EX-01 59 34 5 2 1 0 0 93 2 186
2017 EX-02 52 39 3 2 2 1 0 92 4 89
2017 EX-03 60 36 0 0 2 2 0 98 2 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 60 30 10 0 0 0 0 90 0 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 78 18 3 1 0 0 0 96 1 366
2018 EX-01 81 16 2 1 0 1 0 97 1 192
2018 EX-02 72 20 6 0 1 0 0 93 1 94
2018 EX-03 75 23 2 0 0 0 0 98 0 57
2017 EX 73 21 3 3 1 1 0 94 3 347
2017 EX-01 75 20 2 2 1 1 0 95 3 185
2017 EX-02 69 20 4 4 0 2 0 91 5 89
2017 EX-03 70 26 0 4 0 0 0 96 4 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 60 20 20 0 0 0 0 80 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 71 25 1 2 1 0 0 96 3 363
2018 EX-01 72 25 2 2 1 0 0 96 2 190
2018 EX-02 69 26 1 3 1 0 0 95 4 94
2018 EX-03 70 27 0 4 0 0 0 96 4 56
2017 EX 67 25 4 3 1 0 0 92 5 346
2017 EX-01 67 24 4 4 1 1 0 91 5 185
2017 EX-02 68 23 4 3 1 0 0 91 4 89
2017 EX-03 65 31 0 2 2 0 0 96 4 49
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 70 23 2 4 2 0 0 93 5 364
2018 EX-01 71 24 2 1 2 0 0 95 3 191
2018 EX-02 67 24 1 6 2 0 0 90 9 93
2018 EX-03 70 18 4 7 2 0 0 88 9 57
2017 EX 69 23 3 3 2 0 0 92 5 348
2017 EX-01 68 23 5 3 2 0 0 91 4 186
2017 EX-02 68 25 1 4 2 0 0 92 7 89
2017 EX-03 70 24 2 2 2 0 0 94 4 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 69 22 4 2 2 0 0 92 5 365
2018 EX-01 72 21 3 2 2 0 0 93 4 192
2018 EX-02 62 25 5 4 3 0 0 87 8 93
2018 EX-03 67 26 4 0 4 0 0 93 4 57
2017 EX 69 22 5 3 2 0 0 91 4 347
2017 EX-01 68 21 6 3 2 0 0 89 5 186
2017 EX-02 66 26 3 4 1 0 0 91 6 89
2017 EX-03 69 24 4 0 2 0 0 94 2 49
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 66 25 4 3 2 0 0 91 4 364
2018 EX-01 69 26 2 3 1 0 0 94 4 191
2018 EX-02 57 30 6 3 3 0 0 87 6 93
2018 EX-03 67 21 9 2 2 0 0 88 4 57
2017 EX 67 25 3 4 2 0 0 92 5 348
2017 EX-01 67 25 3 4 2 0 0 91 5 186
2017 EX-02 60 29 3 6 2 0 0 89 8 89
2017 EX-03 70 26 0 2 2 0 0 96 4 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 57 20 12 5 4 1 1 78 9 365
2018 EX-01 58 20 14 3 4 1 1 79 7 191
2018 EX-02 59 19 11 5 4 0 2 79 10 94
2018 EX-03 56 19 4 12 5 2 2 78 18 57
2017 EX 57 19 13 6 3 1 0 78 9 346
2017 EX-01 55 21 13 5 4 2 0 77 9 185
2017 EX-02 61 17 11 6 4 1 0 78 10 88
2017 EX-03 58 16 14 10 0 2 0 76 10 50
2017 EX-04 45 27 18 0 0 0 9 80 0 11
2017 EX-05 80 0 10 10 0 0 0 80 10 10
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EX 42 39 19 367
2018 EX-01 42 40 18 193
2018 EX-02 43 39 18 93
2018 EX-03 31 41 28 58
2017 EX 41 37 22 347
2017 EX-01 46 32 22 186
2017 EX-02 38 43 19 88
2017 EX-03 38 40 22 50
2017 EX-04 27 45 27 11
2017 EX-05 10 70 20 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EX 41 41 14 3 1 1 153
2018 EX-01 31 53 12 1 0 2 81
2018 EX-02 48 35 10 5 3 0 40
2018 EX-03 50 22 22 6 0 0 18
2017 EX 31 48 15 4 0 2 142
2017 EX-01 25 54 15 4 0 2 85
2017 EX-02 38 44 15 0 0 3 34
2017 EX-03 37 37 16 11 0 0 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 10 90 366
2018 EX-01 9 91 192
2018 EX-02 11 89 93
2018 EX-03 12 88 58

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 EX 31 36
2018 EX-01 35 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 EX 58 36
2018 EX-01 41 17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 EX 28 36
2018 EX-01 29 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 EX 42 36
2018 EX-01 41 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EX 39 36
2018 EX-01 41 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 EX 50 36
2018 EX-01 41 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 EX 47 36
2018 EX-01 35 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 EX 31 36
2018 EX-02 50 10

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 EX 50 36
2018 EX-01 65 17
2018 EX-02 50 10

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EX 58 36
2018 EX-01 71 17
2018 EX-02 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EX 0 36
2018 EX-01 0 17
2018 EX-02 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 EX 0 36
2018 EX-01 0 17
2018 EX-02 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 EX 19 36

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 EX 44 36
2018 EX-01 47 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 EX 28 36
2018 EX-01 35 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 EX 56 36
2018 EX-01 65 17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 EX 28 36
2018 EX-01 41 17

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 EX 31 36
2018 EX-01 47 17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 EX 0 36
2018 EX-01 0 17
2018 EX-02 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 EX 19 36

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 EX 17 36

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 EX 17 36

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EX 43 35
2018 EX-01 44 16

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 EX 14 35

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EX 57 35
2018 EX-01 44 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 EX 51 35
2018 EX-01 38 16

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 EX 26 35

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 46 28 8 6 4 6 2 80 11 366
2018 EX-01 48 27 9 4 4 6 1 81 9 192
2018 EX-02 46 24 5 9 5 8 3 78 16 93
2018 EX-03 36 33 9 7 5 9 2 77 13 58
2017 EX 52 24 9 5 3 6 2 82 8 348
2017 EX-01 53 20 11 4 2 7 2 81 7 186
2017 EX-02 45 29 10 6 4 3 4 79 11 89
2017 EX-03 54 22 4 6 2 10 2 86 9 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 50 40 10 0 0 0 0 90 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 25 6 4 2 1 0 88 6 366
2018 EX-01 65 23 7 4 1 0 0 88 5 192
2018 EX-02 61 25 4 4 4 1 0 87 9 93
2018 EX-03 60 29 5 2 2 2 0 91 4 58
2017 EX 65 24 6 2 1 1 0 90 4 347
2017 EX-01 66 24 6 2 2 1 0 90 4 185
2017 EX-02 61 23 7 3 2 3 0 87 6 89
2017 EX-03 66 26 6 2 0 0 0 92 2 50
2017 EX-04 82 9 9 0 0 0 0 91 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 2 98 365
2018 EX-04 0 100 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 51 26 7 3 1 10 2 87 5 367
2018 EX-01 54 23 7 4 1 11 1 86 5 192
2018 EX-02 51 24 6 3 2 9 4 87 6 94
2018 EX-03 48 28 10 0 2 10 2 86 2 58
2017 EX 57 20 8 2 1 9 3 88 4 348
2017 EX-01 59 16 10 1 2 10 2 86 3 186
2017 EX-02 51 22 7 4 1 8 6 86 6 89
2017 EX-03 58 26 4 2 0 8 2 93 2 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 50 40 10 0 0 0 0 90 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 68 24 4 2 1 1 0 93 3 367
2018 EX-01 70 22 4 2 1 1 0 93 3 192
2018 EX-02 64 27 5 2 1 1 0 91 3 94
2018 EX-03 72 22 2 2 0 2 0 96 2 58
2017 EX 71 20 4 2 1 2 0 93 3 346
2017 EX-01 74 18 3 1 2 2 0 94 3 186
2017 EX-02 64 20 7 5 1 3 0 87 6 87
2017 EX-03 74 22 4 0 0 0 0 96 0 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 50 40 10 0 0 0 0 90 0 10
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 32 16 7 4 0 1 73 11 365
2018 EX-01 34 38 18 6 3 0 1 72 9 191
2018 EX-02 48 23 14 8 5 0 2 73 13 93
2018 EX-03 41 29 16 9 5 0 0 71 14 58
2017 EX 32 29 20 9 9 0 1 62 18 348
2017 EX-01 30 31 23 8 9 0 0 61 17 186
2017 EX-02 34 25 18 11 11 0 1 59 23 89
2017 EX-03 22 36 22 10 10 0 0 58 20 50
2017 EX-04 73 18 0 9 0 0 0 91 9 11
2017 EX-05 60 10 10 10 0 0 10 78 11 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 10 24 29 23 15 0 0 34 37 364
2018 EX-01 9 23 34 21 13 0 0 32 34 191
2018 EX-02 12 27 20 18 23 0 0 39 41 93
2018 EX-03 2 23 33 30 12 0 0 25 42 57
2017 EX 8 17 35 27 13 0 0 25 40 348
2017 EX-01 9 14 35 29 12 0 0 23 41 186
2017 EX-02 8 21 28 28 16 0 0 29 43 89
2017 EX-03 4 18 44 20 14 0 0 22 34 50
2017 EX-04 9 27 36 27 0 0 0 36 27 11
2017 EX-05 10 30 20 30 10 0 0 40 40 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 11 26 29 21 11 0 0 38 33 363
2018 EX-01 11 32 29 18 10 0 0 42 28 190
2018 EX-02 15 18 26 24 15 0 1 34 40 92
2018 EX-03 3 24 38 22 12 0 0 28 34 58
2017 EX 7 24 33 23 13 0 0 32 36 348
2017 EX-01 8 23 34 26 10 0 0 30 35 186
2017 EX-02 8 30 30 17 16 0 0 38 32 89
2017 EX-03 4 14 36 24 20 0 2 18 45 50
2017 EX-04 18 36 18 27 0 0 0 55 27 11
2017 EX-05 10 40 20 10 20 0 0 50 30 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 15 31 28 20 6 0 0 46 26 363
2018 EX-01 13 31 30 21 5 0 1 45 26 189
2018 EX-02 19 29 22 20 10 0 0 48 30 93
2018 EX-03 9 33 36 16 7 0 0 41 22 58
2017 EX 15 22 34 18 10 0 0 38 28 345
2017 EX-01 12 24 33 22 8 0 0 37 30 185
2017 EX-02 22 20 33 11 15 0 0 41 26 88
2017 EX-03 12 20 39 14 14 0 0 33 28 49
2017 EX-04 27 27 45 0 0 0 0 55 0 11
2017 EX-05 20 20 40 20 0 0 0 40 20 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 20 26 26 17 11 0 0 46 28 364
2018 EX-01 22 29 24 14 10 0 1 52 24 190
2018 EX-02 20 22 26 19 13 0 0 42 32 93
2018 EX-03 9 22 36 19 14 0 0 31 33 58
2017 EX 12 31 29 15 10 0 2 44 26 348
2017 EX-01 15 32 26 15 10 0 2 48 26 186
2017 EX-02 11 31 30 13 12 0 2 43 26 89
2017 EX-03 6 28 34 18 10 0 4 35 29 50
2017 EX-04 0 36 36 27 0 0 0 36 27 11
2017 EX-05 10 30 30 10 10 0 10 44 22 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 19 26 27 17 12 0 0 44 29 362
2018 EX-01 18 30 25 15 12 0 0 48 28 189
2018 EX-02 21 23 23 21 13 0 0 43 34 92
2018 EX-03 14 21 40 17 9 0 0 34 26 58
2017 EX 15 31 33 13 8 0 0 46 20 347
2017 EX-01 16 29 34 13 8 0 0 45 21 186
2017 EX-02 16 34 31 13 6 0 0 50 19 89
2017 EX-03 12 30 40 8 8 0 2 43 16 50
2017 EX-04 18 45 18 9 9 0 0 64 18 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 33 37 22 6 3 0 0 70 9 365
2018 EX-01 31 38 24 5 2 0 0 68 7 192
2018 EX-02 34 37 19 5 3 0 1 72 9 93
2018 EX-03 39 32 16 11 4 0 0 70 14 57
2017 EX 36 36 16 8 4 0 0 72 12 346
2017 EX-01 32 38 18 9 3 0 0 70 12 185
2017 EX-02 38 36 11 9 6 0 0 74 14 89
2017 EX-03 36 34 20 4 4 0 2 72 8 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 17 40 24 16 3 0 0 57 19 363
2018 EX-01 18 36 27 15 4 0 0 54 19 190
2018 EX-02 16 46 20 16 2 0 0 62 18 94
2018 EX-03 14 37 26 21 2 0 0 51 23 57
2017 EX 16 37 24 16 8 0 0 53 24 347
2017 EX-01 13 40 26 14 7 0 0 53 22 186
2017 EX-02 20 28 21 20 10 0 0 49 30 89
2017 EX-03 12 42 26 12 8 0 0 54 20 50
2017 EX-04 36 36 18 9 0 0 0 73 9 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 36 40 18 4 1 0 1 77 5 363
2018 EX-01 38 39 16 5 2 0 0 77 7 190
2018 EX-02 32 43 19 3 1 0 2 76 4 94
2018 EX-03 39 36 20 2 2 0 2 76 4 56
2017 EX 39 36 13 8 3 0 0 75 11 347
2017 EX-01 36 38 15 7 3 0 0 74 11 186
2017 EX-02 40 35 10 12 3 0 0 74 16 89
2017 EX-03 44 30 18 4 2 0 2 76 6 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 20 32 25 16 7 0 0 53 22 365
2018 EX-01 20 32 25 15 8 0 0 52 23 192
2018 EX-02 19 32 28 15 6 0 0 51 21 94
2018 EX-03 25 33 21 18 4 0 0 58 21 57
2017 EX 17 29 30 15 8 0 0 46 23 346
2017 EX-01 14 30 35 14 8 0 0 44 22 185
2017 EX-02 22 26 26 19 7 0 0 48 26 89
2017 EX-03 18 36 22 16 8 0 0 54 24 50
2017 EX-04 27 27 27 9 9 0 0 55 18 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 64 21 10 3 1 0 1 85 4 359
2018 EX-01 66 20 9 4 0 0 1 87 4 188
2018 EX-02 64 19 11 3 2 0 1 83 6 91
2018 EX-03 58 25 12 4 2 0 0 82 5 57
2017 EX 71 17 9 1 2 0 0 89 2 348
2017 EX-01 69 18 10 1 2 0 1 88 3 186
2017 EX-02 66 21 10 0 2 0 0 88 2 89
2017 EX-03 78 12 8 0 2 0 0 90 2 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 82 11 4 1 0 0 2 95 1 361
2018 EX-01 84 10 4 0 0 0 2 96 0 190
2018 EX-02 80 11 4 2 1 0 2 92 3 93
2018 EX-03 82 13 4 0 0 0 2 96 0 55

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 78 9 6 2 3 0 2 89 5 365
2018 EX-01 81 8 6 1 2 1 1 90 3 191
2018 EX-02 73 10 4 4 4 0 4 87 9 94
2018 EX-03 75 11 9 0 4 0 2 88 4 57
2017 EX 82 11 2 3 2 0 1 94 4 348
2017 EX-01 81 12 1 3 2 0 1 94 5 186
2017 EX-02 76 12 3 4 1 0 2 91 6 89
2017 EX-03 86 10 2 0 2 0 0 96 2 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 58 30 8 2 1 0 1 89 3 364
2018 EX-01 59 28 9 3 1 0 0 86 4 191
2018 EX-02 61 33 2 1 2 0 1 95 3 94
2018 EX-03 56 32 9 2 0 0 2 89 2 57
2017 EX 66 25 4 3 1 0 1 93 4 347
2017 EX-01 62 27 4 5 2 0 1 89 7 185
2017 EX-02 71 24 3 0 0 0 1 97 0 89
2017 EX-03 76 16 4 0 0 0 4 96 0 50
2017 EX-04 45 55 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 60 25 7 4 3 0 1 85 7 363
2018 EX-01 65 24 7 3 2 0 0 89 4 191
2018 EX-02 54 27 4 9 4 0 2 82 13 93
2018 EX-03 54 21 16 4 5 0 0 75 9 57
2017 EX 68 20 4 4 3 0 0 89 7 346
2017 EX-01 68 22 3 5 3 0 0 89 8 185
2017 EX-02 66 24 3 4 2 0 0 90 7 88
2017 EX-03 70 14 6 4 4 0 2 86 8 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 10 20 0 0 0 0 80 0 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 39 35 19 4 3 0 0 74 7 362
2018 EX-01 42 32 18 6 2 0 1 74 7 189
2018 EX-02 39 36 18 2 4 0 0 76 6 94
2018 EX-03 30 42 19 4 5 0 0 72 9 57
2017 EX 43 37 14 3 1 0 1 81 5 348
2017 EX-01 39 39 16 4 2 0 1 78 6 186
2017 EX-02 49 31 12 4 1 0 1 82 6 89
2017 EX-03 48 38 12 0 0 0 2 88 0 50
2017 EX-04 27 64 9 0 0 0 0 91 0 11
2017 EX-05 60 30 10 0 0 0 0 90 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 70 22 6 1 0 0 1 92 2 361
2018 EX-01 71 20 7 1 0 0 1 92 1 189
2018 EX-02 72 19 4 1 1 0 2 93 2 93
2018 EX-03 60 30 5 5 0 0 0 89 5 57
2017 EX 72 20 5 1 1 0 2 93 2 344
2017 EX-01 73 18 5 1 1 0 1 92 2 184
2017 EX-02 74 17 6 1 0 0 2 93 1 88
2017 EX-03 62 28 8 0 0 0 2 92 0 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 91 6 1 0 0 0 2 98 1 363
2018 EX-01 91 6 2 1 0 0 2 98 1 191
2018 EX-02 89 5 1 0 0 0 4 99 0 94
2018 EX-03 93 5 0 0 2 0 0 98 2 56
2017 EX 89 7 1 1 1 0 1 97 1 347
2017 EX-01 86 9 2 1 1 0 1 96 2 185
2017 EX-02 91 4 2 0 0 0 2 98 0 89
2017 EX-03 92 6 0 0 0 0 2 100 0 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 100 0 0 0 0 0 0 100 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 62 23 9 5 0 0 1 85 6 364
2018 EX-01 58 25 10 6 0 0 0 83 6 191
2018 EX-02 64 19 9 4 1 0 3 86 5 94
2018 EX-03 65 26 5 4 0 0 0 91 4 57
2017 EX 63 23 10 2 1 0 1 87 3 348
2017 EX-01 59 25 11 2 2 1 0 84 4 186
2017 EX-02 71 20 6 1 0 0 2 93 1 89
2017 EX-03 58 24 14 2 0 0 2 84 2 50
2017 EX-04 64 27 9 0 0 0 0 91 0 11
2017 EX-05 80 10 10 0 0 0 0 90 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 9 27 41 18 5 0 0 36 24 366
2018 EX-01 10 29 41 15 5 0 0 39 20 192
2018 EX-02 7 27 38 22 5 0 0 34 28 94
2018 EX-03 7 17 47 21 9 0 0 24 29 58
2017 EX 6 23 44 21 6 0 0 29 26 348
2017 EX-01 7 26 40 21 6 0 0 33 27 186
2017 EX-02 4 18 49 22 7 0 0 22 29 89
2017 EX-03 10 14 56 14 6 0 0 24 20 50
2017 EX-04 0 36 45 18 0 0 0 36 18 11
2017 EX-05 0 40 30 30 0 0 0 40 30 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 10 24 42 18 5 0 0 23 35 354
2018 EX-01 9 23 45 20 4 0 0 24 31 186
2018 EX-02 13 26 38 15 7 0 0 22 40 91
2018 EX-03 13 25 46 14 2 0 0 16 38 56
2017 EX 9 23 47 15 6 0 0 22 31 348
2017 EX-01 11 21 49 11 9 0 0 19 32 186
2017 EX-02 10 25 46 17 3 0 0 20 35 89
2017 EX-03 2 22 52 18 6 0 0 24 24 50
2017 EX-04 0 27 27 45 0 0 0 45 27 11
2017 EX-05 0 30 30 40 0 0 0 40 30 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 32 5 3 1 0 0 91 4 365
2018 EX-01 59 33 5 2 1 0 0 93 2 192
2018 EX-02 58 27 8 6 1 0 0 85 8 93
2018 EX-03 54 42 2 2 0 0 0 96 2 57
2017 EX 49 40 6 3 2 0 0 89 5 347
2017 EX-01 47 40 6 4 2 0 0 88 6 185
2017 EX-02 51 39 7 1 2 0 0 90 3 89
2017 EX-03 48 42 8 2 0 0 0 90 2 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11
2017 EX-05 50 50 0 0 0 0 0 100 0 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 43 39 8 7 3 0 0 82 10 367
2018 EX-01 44 38 10 6 2 0 1 82 8 192
2018 EX-02 37 46 4 6 6 0 0 83 13 94
2018 EX-03 43 38 10 7 2 0 0 81 9 58
2017 EX 40 42 5 8 4 1 0 83 12 348
2017 EX-01 38 41 6 9 5 1 0 80 14 186
2017 EX-02 37 45 2 10 4 1 0 83 15 89
2017 EX-03 40 48 4 4 4 0 0 88 8 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 51 29 9 5 3 2 1 52 48 367
2018 EX-01 44 33 13 6 2 2 0 45 55 193
2018 EX-02 62 20 6 6 4 1 0 62 38 94
2018 EX-03 42 35 5 4 5 5 4 46 54 57
2017 EX 45 27 18 3 4 3 0 47 53 348
2017 EX-01 43 30 18 3 4 2 0 44 56 186
2017 EX-02 51 21 19 4 2 1 1 52 48 89
2017 EX-03 34 30 20 2 6 8 0 37 63 50
2017 EX-04 73 27 0 0 0 0 0 73 27 11
2017 EX-05 60 10 20 0 10 0 0 60 40 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 8 170
2018 EX-01 9 103
2018 EX-02 11 35
2018 EX-03 4 28
2017 EX 10 179
2017 EX-01 13 101
2017 EX-02 7 42
2017 EX-03 7 29

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 24 170
2018 EX-01 28 103
2018 EX-02 14 35
2018 EX-03 25 28
2017 EX 29 179
2017 EX-01 35 101
2017 EX-02 19 42
2017 EX-03 31 29

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 15 170
2018 EX-01 17 103
2018 EX-02 14 35
2018 EX-03 7 28
2017 EX 13 179
2017 EX-01 15 101
2017 EX-02 7 42
2017 EX-03 17 29

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EX 32 170
2018 EX-01 34 103
2018 EX-02 34 35
2018 EX-03 25 28
2017 EX 39 179
2017 EX-01 40 101
2017 EX-02 36 42
2017 EX-03 41 29

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EX 2 170
2018 EX-01 3 103
2018 EX-02 3 35
2018 EX-03 0 28
2017 EX 3 179
2017 EX-01 5 101
2017 EX-02 2 42
2017 EX-03 0 29

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EX 43 170
2018 EX-01 43 103
2018 EX-02 54 35
2018 EX-03 29 28

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EX 36 170
2018 EX-01 37 103
2018 EX-02 31 35
2018 EX-03 43 28
2017 EX 56 179
2017 EX-01 55 101
2017 EX-02 62 42
2017 EX-03 45 29

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EX 10 50 14 14 4 8 168
2018 EX-01 11 51 16 11 5 7 102
2018 EX-02 9 50 12 18 0 12 34
2018 EX-03 11 50 11 18 4 7 28
2017 EX 9 64 12 9 3 4 174
2017 EX-01 8 60 17 8 0 6 99
2017 EX-02 13 65 2 10 10 0 41
2017 EX-03 4 71 7 11 4 4 28

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 48 52 168
2018 EX-01 46 54 103
2018 EX-02 44 56 34
2018 EX-03 56 44 27

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 28 29 15 12 6 1 9 63 20 169
2018 EX-01 31 30 15 11 4 0 10 67 16 104
2018 EX-02 24 26 9 21 9 3 9 57 33 34
2018 EX-03 19 33 19 11 11 0 7 56 24 27
2017 EX 22 19 12 16 14 1 16 50 36 179
2017 EX-01 18 21 14 19 13 1 15 46 38 101
2017 EX-02 24 20 14 14 19 0 9 48 37 42
2017 EX-03 34 14 7 10 7 0 28 67 24 29

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 15 24 18 14 11 1 19 48 30 170
2018 EX-01 13 28 18 11 9 0 21 52 24 104
2018 EX-02 9 15 15 18 24 3 18 30 52 34
2018 EX-03 21 21 21 18 4 0 14 50 25 28
2017 EX 7 16 12 18 22 3 22 31 54 179
2017 EX-01 4 17 13 20 24 4 19 27 56 101
2017 EX-02 12 17 12 21 19 2 17 35 50 42
2017 EX-03 10 14 10 14 17 0 34 37 47 29

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 72 11 5 4 1 0 7 89 5 366
2018 EX-01 68 13 6 5 1 1 6 87 7 192
2018 EX-02 79 5 5 3 2 0 5 89 6 94
2018 EX-03 71 17 3 0 0 0 9 96 0 58
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