2018 Public Service Employee Survey Results for Health Services Sector - National Headquarters (NHQ)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	1	70	20	161510
2018	Correctional Service Canada	14	46	11	19	10	0	60	29	7279
2018	Sectors and National Headquarters	20	46	10	16	7	0	66	24	1152
2018	Health Services Sector - National Headquarters (NHQ)	10	65	7	10	7	0	75	17	33

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Correctional Service Canada	37	42	12	6	3	79	9	7247
2018	Sectors and National Headquarters	42	40	8	6	3	82	9	1144
2018	Health Services Sector - National Headquarters (NHQ)	50	28	6	16	0	78	16	33

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Correctional Service Canada	42	42	8	6	3	84	8	7211
2018	Sectors and National Headquarters	46	39	7	5	3	84	9	1140
2018	Health Services Sector - National Headquarters (NHQ)	50	27	5	9	9	77	18	33

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	76	13	161141
2018	Correctional Service Canada	25	33	15	14	13	58	26	7256
2018	Sectors and National Headquarters	43	33	11	7	6	76	13	1146
2018	Health Services Sector - National Headquarters (NHQ)	31	35	14	12	7	66	19	33

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Correctional Service Canada	24	37	14	12	13	61	25	7249
2018	Sectors and National Headquarters	32	42	12	8	6	75	14	1147
2018	Health Services Sector - National Headquarters (NHQ)	40	20	16	22	3	59	25	33

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	0	60	23	161141
2018	Correctional Service Canada	15	27	16	16	24	0	43	41	7248
2018	Sectors and National Headquarters	27	34	15	11	13	0	61	24	1149
2018	Health Services Sector - National Headquarters (NHQ)	26	29	21	11	10	3	56	22	33

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Correctional Service Canada	20	40	16	13	9	61	23	7263
2018	Sectors and National Headquarters	27	42	13	13	6	68	19	1148
2018	Health Services Sector - National Headquarters (NHQ)	18	40	8	27	6	58	33	33

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	84	7	161313
2018	Correctional Service Canada	30	40	14	8	7	70	15	7258
2018	Sectors and National Headquarters	44	42	8	4	2	86	6	1149
2018	Health Services Sector - National Headquarters (NHQ)	41	43	12	3	0	85	3	33

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	66	20	160988
2018	Correctional Service Canada	16	31	16	16	21	47	37	7250
2018	Sectors and National Headquarters	28	39	14	11	9	67	20	1150
2018	Health Services Sector - National Headquarters (NHQ)	38	21	17	13	10	59	24	33

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	85	5	160125
2018	Correctional Service Canada	41	37	12	5	5	78	10	7217
2018	Sectors and National Headquarters	49	35	10	3	2	84	6	1139
2018	Health Services Sector - National Headquarters (NHQ)	54	19	21	6	0	73	6	33

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	65	21	160686
2018	Correctional Service Canada	16	33	15	17	19	49	36	7250
2018	Sectors and National Headquarters	30	37	14	11	8	68	19	1148
2018	Health Services Sector - National Headquarters (NHQ)	32	20	13	23	12	52	35	33

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	66	18	160340
2018	Correctional Service Canada	19	30	17	15	19	49	34	7217
2018	Sectors and National Headquarters	33	35	15	9	8	68	17	1142
2018	Health Services Sector - National Headquarters (NHQ)	42	21	16	17	4	62	22	33

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	67	18	160685
2018	Correctional Service Canada	17	30	18	17	18	47	35	7229
2018	Sectors and National Headquarters	30	36	14	12	8	66	20	1145
2018	Health Services Sector - National Headquarters (NHQ)	35	30	10	18	7	65	25	33

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	0	80	9	161156
2018	Correctional Service Canada	31	40	15	8	6	0	72	13	7258
2018	Sectors and National Headquarters	38	41	11	5	4	0	79	9	1147
2018	Health Services Sector - National Headquarters (NHQ)	39	34	12	12	0	3	75	13	32

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	1	70	13	161699
2018	Correctional Service Canada	30	33	20	9	6	2	64	15	7276
2018	Sectors and National Headquarters	31	31	19	12	7	0	62	18	1150
2018	Health Services Sector - National Headquarters (NHQ)	29	30	23	11	7	0	59	18	32

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Correctional Service Canada	16	32	34	13	4	1	1	17	49	7263
2018	Sectors and National Headquarters	13	30	35	16	5	0	0	21	43	1150
2018	Health Services Sector - National Headquarters (NHQ)	12	27	32	19	8	0	3	28	39	33

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Correctional Service Canada	22	29	27	13	6	1	1	20	52	7240
2018	Sectors and National Headquarters	17	26	29	17	8	1	1	26	45	1147
2018	Health Services Sector - National Headquarters (NHQ)	13	21	29	21	13	3	0	36	35	33

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Correctional Service Canada	22	28	28	12	5	2	2	18	52	7235
2018	Sectors and National Headquarters	22	27	30	12	7	1	1	20	50	1142
2018	Health Services Sector - National Headquarters (NHQ)	20	29	22	21	8	0	0	29	49	33

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Correctional Service Canada	10	16	35	25	9	1	4	36	27	7212
2018	Sectors and National Headquarters	11	21	33	24	10	0	1	34	32	1145
2018	Health Services Sector - National Headquarters (NHQ)	10	16	45	16	13	0	0	28	27	33

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Correctional Service Canada	28	27	25	11	6	1	2	18	56	7237
2018	Sectors and National Headquarters	23	28	24	15	8	1	1	23	52	1146
2018	Health Services Sector - National Headquarters (NHQ)	13	38	18	20	8	0	3	28	53	33

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Correctional Service Canada	19	24	26	19	8	2	2	28	45	7224
2018	Sectors and National Headquarters	21	26	26	15	9	2	1	25	48	1145
2018	Health Services Sector - National Headquarters (NHQ)	16	22	35	14	10	0	3	25	39	33

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Correctional Service Canada	21	28	28	12	6	2	2	19	52	7244
2018	Sectors and National Headquarters	18	25	32	15	7	2	1	23	44	1145
2018	Health Services Sector - National Headquarters (NHQ)	6	13	49	20	10	3	0	31	19	33

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Correctional Service Canada	11	28	19	18	20	2	1	41	39	7249
2018	Sectors and National Headquarters	21	35	16	13	9	5	2	60	24	1148
2018	Health Services Sector - National Headquarters (NHQ)	20	23	31	16	10	0	0	43	26	33

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	72	18	160757
2018	Correctional Service Canada	23	29	14	16	17	0	53	33	7236
2018	Sectors and National Headquarters	39	28	11	12	9	1	68	21	1150
2018	Health Services Sector - National Headquarters (NHQ)	37	18	9	25	11	0	55	36	32

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Correctional Service Canada	7	17	17	21	32	5	1	25	56	7234
2018	Sectors and National Headquarters	13	21	20	18	17	11	1	38	40	1147
2018	Health Services Sector - National Headquarters (NHQ)	8	13	29	18	25	6	0	23	46	33

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	81	11	160773
2018	Correctional Service Canada	23	38	16	13	10	61	23	7232
2018	Sectors and National Headquarters	39	40	9	8	4	80	12	1148
2018	Health Services Sector - National Headquarters (NHQ)	38	33	20	5	4	70	10	33

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	77	9	161015
2018	Correctional Service Canada	21	40	20	9	9	1	62	18	7242
2018	Sectors and National Headquarters	37	40	13	5	3	1	78	9	1152
2018	Health Services Sector - National Headquarters (NHQ)	39	30	16	11	4	0	68	15	33

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	73	15	160726
2018	Correctional Service Canada	26	33	15	12	13	0	60	25	7245
2018	Sectors and National Headquarters	36	33	12	11	8	0	69	19	1146
2018	Health Services Sector - National Headquarters (NHQ)	36	27	16	15	7	0	63	22	33

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Correctional Service Canada	31	31	16	10	10	1	0	62	21	7243
2018	Sectors and National Headquarters	43	28	11	8	7	2	1	73	16	1146
2018	Health Services Sector - National Headquarters (NHQ)	39	24	10	15	13	0	0	63	28	33

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Correctional Service Canada	29	32	15	12	11	0	62	23	7230
2018	Sectors and National Headquarters	40	31	11	11	7	0	71	17	1144
2018	Health Services Sector - National Headquarters (NHQ)	37	15	17	20	10	0	53	30	33

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	80	10	160320
2018	Correctional Service Canada	37	28	16	8	11	1	66	19	7224
2018	Sectors and National Headquarters	54	25	9	5	7	0	79	12	1141
2018	Health Services Sector - National Headquarters (NHQ)	53	17	10	6	13	0	70	20	32

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	75	13	160605
2018	Correctional Service Canada	32	30	16	10	11	62	21	7238
2018	Sectors and National Headquarters	44	28	13	7	8	72	15	1146
2018	Health Services Sector - National Headquarters (NHQ)	37	32	16	3	12	68	16	33

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Correctional Service Canada	17	36	18	16	10	1	2	55	26	1559
2018	Sectors and National Headquarters	28	34	14	12	6	2	5	66	19	325

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	63	19	161481
2018	Correctional Service Canada	15	26	17	15	23	3	43	40	7267
2018	Sectors and National Headquarters	26	29	16	15	11	3	57	27	1150
2018	Health Services Sector - National Headquarters (NHQ)	34	23	8	22	13	0	57	35	33

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Correctional Service Canada	14	24	17	17	26	1	39	44	7258
2018	Sectors and National Headquarters	23	30	17	15	13	1	54	28	1149
2018	Health Services Sector - National Headquarters (NHQ)	30	19	22	17	13	0	48	30	33

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Correctional Service Canada	10	22	20	20	27	2	32	47	7245
2018	Sectors and National Headquarters	16	29	20	17	14	4	47	32	1150
2018	Health Services Sector - National Headquarters (NHQ)	23	18	26	9	24	0	41	33	33

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Correctional Service Canada	9	22	17	20	30	1	32	51	7243
2018	Sectors and National Headquarters	17	28	18	18	16	2	46	35	1148
2018	Health Services Sector - National Headquarters (NHQ)	15	20	20	26	19	0	35	45	33

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Correctional Service Canada	15	37	20	15	12	1	53	26	7247
2018	Sectors and National Headquarters	28	45	14	8	5	1	73	13	1147
2018	Health Services Sector - National Headquarters (NHQ)	32	55	3	0	10	0	87	10	33

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Correctional Service Canada	22	36	16	13	13	1	0	58	26	7253
2018	Sectors and National Headquarters	37	37	12	8	5	1	1	75	13	1151
2018	Health Services Sector - National Headquarters (NHQ)	40	32	15	6	7	0	0	72	13	33

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	69	13	160645
2018	Correctional Service Canada	17	33	19	15	15	0	51	30	7240
2018	Sectors and National Headquarters	33	36	15	9	7	1	69	16	1149
2018	Health Services Sector - National Headquarters (NHQ)	40	30	14	5	10	0	70	16	33

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Correctional Service Canada	12	23	17	18	25	3	1	37	45	7260
2018	Sectors and National Headquarters	19	25	18	15	16	6	1	48	33	1152
2018	Health Services Sector - National Headquarters (NHQ)	30	10	19	17	19	5	0	43	37	33

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	53	28	161004
2018	Correctional Service Canada	11	25	19	20	24	1	37	44	7248
2018	Sectors and National Headquarters	19	32	17	16	14	1	51	31	1148
2018	Health Services Sector - National Headquarters (NHQ)	21	14	25	20	17	3	36	37	33

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Correctional Service Canada	14	28	17	16	23	1	1	43	40	7250
2018	Sectors and National Headquarters	19	29	15	17	18	1	1	49	35	1144
2018	Health Services Sector - National Headquarters (NHQ)	24	12	23	12	27	3	0	37	40	33

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	57	20	161226
2018	Correctional Service Canada	12	28	23	15	19	2	41	35	7250
2018	Sectors and National Headquarters	20	36	23	10	9	2	58	19	1146
2018	Health Services Sector - National Headquarters (NHQ)	24	26	30	4	13	3	51	18	33

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	78	7	160822
2018	Correctional Service Canada	26	38	20	7	7	2	65	14	7253
2018	Sectors and National Headquarters	37	40	14	5	2	2	79	7	1152
2018	Health Services Sector - National Headquarters (NHQ)	46	32	11	10	0	0	78	10	33

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Correctional Service Canada	23	37	19	10	9	1	61	19	7235
2018	Sectors and National Headquarters	36	40	12	7	3	1	78	10	1153
2018	Health Services Sector - National Headquarters (NHQ)	44	30	16	3	8	0	74	10	33

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	81	9	160659
2018	Correctional Service Canada	25	38	15	10	12	63	22	7232
2018	Sectors and National Headquarters	42	37	10	6	4	79	10	1153
2018	Health Services Sector - National Headquarters (NHQ)	46	36	10	5	3	81	9	33

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Correctional Service Canada	16	26	21	16	21	0	42	37	7239
2018	Sectors and National Headquarters	25	31	20	12	11	0	56	24	1149
2018	Health Services Sector - National Headquarters (NHQ)	24	33	27	3	13	0	57	16	33

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	68	16	160146
2018	Correctional Service Canada	16	29	21	16	17	46	34	7208
2018	Sectors and National Headquarters	26	35	18	12	9	62	21	1146
2018	Health Services Sector - National Headquarters (NHQ)	34	25	21	17	3	59	20	32

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	59	22	161050
2018	Correctional Service Canada	19	22	21	16	19	2	42	36	7247
2018	Sectors and National Headquarters	27	24	20	14	12	2	52	27	1154
2018	Health Services Sector - National Headquarters (NHQ)	30	21	15	16	15	3	53	32	33

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Correctional Service Canada	19	46	35	7285
2018	Sectors and National Headquarters	33	31	36	1154
2018	Health Services Sector - National Headquarters (NHQ)	28	31	41	33

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Correctional Service Canada	22	32	24	11	5	7	1497
2018	Sectors and National Headquarters	16	32	37	5	6	4	393
2018	Health Services Sector - National Headquarters (NHQ)	10	21	48	0	10	11	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Correctional Service Canada	32	68	7267
2018	Sectors and National Headquarters	19	81	1144
2018	Health Services Sector - National Headquarters (NHQ)	27	73	32

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Correctional Service Canada	57	1937
2018	Sectors and National Headquarters	46	207

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Correctional Service Canada	65	1937
2018	Sectors and National Headquarters	68	207

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Correctional Service Canada	10	1937
2018	Sectors and National Headquarters	10	207

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Correctional Service Canada	34	1937
2018	Sectors and National Headquarters	7	207

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Correctional Service Canada	9	1937
2018	Sectors and National Headquarters	7	207

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712
2018	Correctional Service Canada	11	1937
2018	Sectors and National Headquarters	5	207

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Correctional Service Canada	5	1937
2018	Sectors and National Headquarters	4	207

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Correctional Service Canada	45	1939
2018	Sectors and National Headquarters	43	208

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Correctional Service Canada	40	1939
2018	Sectors and National Headquarters	40	208

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Correctional Service Canada	52	1939
2018	Sectors and National Headquarters	45	208

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Correctional Service Canada	44	1939
2018	Sectors and National Headquarters	38	208

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Correctional Service Canada	37	1939
2018	Sectors and National Headquarters	36	208

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Correctional Service Canada	66	1939
2018	Sectors and National Headquarters	55	208

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Correctional Service Canada	48	1939
2018	Sectors and National Headquarters	39	208

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678
2018	Correctional Service Canada	7	1939

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Correctional Service Canada	17	1939
2018	Sectors and National Headquarters	11	208

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Correctional Service Canada	22	1939
2018	Sectors and National Headquarters	13	208

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Correctional Service Canada	55	1939
2018	Sectors and National Headquarters	51	208

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Correctional Service Canada	37	1939
2018	Sectors and National Headquarters	24	208

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Correctional Service Canada	16	1939
2018	Sectors and National Headquarters	13	208

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Correctional Service Canada	44	1936
2018	Sectors and National Headquarters	57	208

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Correctional Service Canada	30	1936
2018	Sectors and National Headquarters	31	208

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Correctional Service Canada	7	1936
2018	Sectors and National Headquarters	7	208

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Correctional Service Canada	28	1936
2018	Sectors and National Headquarters	22	208

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Correctional Service Canada	14	1936
2018	Sectors and National Headquarters	14	208

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Correctional Service Canada	10	1936
2018	Sectors and National Headquarters	7	208

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Correctional Service Canada	19	1936
2018	Sectors and National Headquarters	12	208

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Correctional Service Canada	14	1936
2018	Sectors and National Headquarters	12	208

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Correctional Service Canada	26	1936
2018	Sectors and National Headquarters	23	208

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Correctional Service Canada	11	1761
2018	Sectors and National Headquarters	11	196

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Correctional Service Canada	14	1761
2018	Sectors and National Headquarters	13	196

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Correctional Service Canada	9	1761
2018	Sectors and National Headquarters	6	196

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Correctional Service Canada	6	1761
2018	Sectors and National Headquarters	6	196

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Correctional Service Canada	7	1761
2018	Sectors and National Headquarters	8	196

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Correctional Service Canada	7	1761
2018	Sectors and National Headquarters	14	196

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188
2018	Correctional Service Canada	6	1761
2018	Sectors and National Headquarters	14	196

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Correctional Service Canada	10	1761
2018	Sectors and National Headquarters	7	196

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Correctional Service Canada	13	1761
2018	Sectors and National Headquarters	10	196

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Correctional Service Canada	38	1761
2018	Sectors and National Headquarters	31	196

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Correctional Service Canada	12	1761
2018	Sectors and National Headquarters	12	196

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Correctional Service Canada	52	1761
2018	Sectors and National Headquarters	52	196

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187
2018	Correctional Service Canada	3	1761

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Correctional Service Canada	64	1761
2018	Sectors and National Headquarters	58	196

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191
2018	Correctional Service Canada	4	1761
2018	Sectors and National Headquarters	4	196

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Correctional Service Canada	14	1761
2018	Sectors and National Headquarters	11	196

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Correctional Service Canada	9	20	23	16	23	8	2	32	43	7262
2018	Sectors and National Headquarters	13	22	21	13	12	16	4	43	32	1146
2018	Health Services Sector - National Headquarters (NHQ)	15	18	30	8	10	15	3	40	23	33

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Correctional Service Canada	16	29	20	15	18	2	0	46	33	7252
2018	Sectors and National Headquarters	25	33	17	12	8	3	1	61	21	1148
2018	Health Services Sector - National Headquarters (NHQ)	26	30	21	13	7	3	0	58	21	33

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Correctional Service Canada	15	85	7250
2018	Sectors and National Headquarters	7	93	1149

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Correctional Service Canada	44	833
2018	Sectors and National Headquarters	34	75

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Correctional Service Canada	74	833
2018	Sectors and National Headquarters	87	75

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Correctional Service Canada	4	833

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Correctional Service Canada	23	833

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798
2018	Correctional Service Canada	11	833
2018	Sectors and National Headquarters	10	75

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Correctional Service Canada	9	833
2018	Sectors and National Headquarters	7	75

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Correctional Service Canada	8	833

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Correctional Service Canada	36	834
2018	Sectors and National Headquarters	37	75

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Correctional Service Canada	23	834
2018	Sectors and National Headquarters	15	75

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Correctional Service Canada	23	834
2018	Sectors and National Headquarters	15	75

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784
2018	Correctional Service Canada	9	834

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Correctional Service Canada	18	834
2018	Sectors and National Headquarters	23	75

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Correctional Service Canada	34	834
2018	Sectors and National Headquarters	25	75

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783
2018	Correctional Service Canada	8	834

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782
2018	Correctional Service Canada	3	834
2018	Sectors and National Headquarters	0	75

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Correctional Service Canada	11	834

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Correctional Service Canada	13	834
2018	Sectors and National Headquarters	17	75

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	Correctional Service Canada	2	834
2018	Sectors and National Headquarters	0	75

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Correctional Service Canada	19	834
2018	Sectors and National Headquarters	14	75

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	(%)	Total responses
2018	Public Service	0	11783
2018	Sectors and National Headquarters	0	75

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Correctional Service Canada	16	834
2018	Sectors and National Headquarters	21	75

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Correctional Service Canada	27	834
2018	Sectors and National Headquarters	21	75

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Correctional Service Canada	18	834
2018	Sectors and National Headquarters	12	75

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Correctional Service Canada	4	834

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Correctional Service Canada	24	834
2018	Sectors and National Headquarters	18	75

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805
2018	Correctional Service Canada	6	834

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Correctional Service Canada	9	834

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Correctional Service Canada	11	834
2018	Sectors and National Headquarters	8	75

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Correctional Service Canada	9	834
2018	Sectors and National Headquarters	7	75

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Correctional Service Canada	47	834
2018	Sectors and National Headquarters	55	75

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Correctional Service Canada	6	754

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Correctional Service Canada	8	754
2018	Sectors and National Headquarters	9	72

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049
2018	Correctional Service Canada	3	754

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Correctional Service Canada	2	754

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Correctional Service Canada	3	754

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049
2018	Correctional Service Canada	3	754

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Correctional Service Canada	4	754
2018	Sectors and National Headquarters	10	72

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Correctional Service Canada	9	754
2018	Sectors and National Headquarters	8	72

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055
2018	Correctional Service Canada	12	754
2018	Sectors and National Headquarters	11	72

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Correctional Service Canada	31	754
2018	Sectors and National Headquarters	29	72

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Correctional Service Canada	12	754
2018	Sectors and National Headquarters	9	72

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Correctional Service Canada	45	754
2018	Sectors and National Headquarters	51	72

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Correctional Service Canada	2	754
2018	Sectors and National Headquarters	0	72

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Correctional Service Canada	67	754
2018	Sectors and National Headquarters	66	72

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051
2018	Correctional Service Canada	4	754

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Correctional Service Canada	14	754
2018	Sectors and National Headquarters	14	72

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Correctional Service Canada	11	22	30	9	14	12	2	38	27	7243
2018	Sectors and National Headquarters	16	22	24	7	5	22	4	51	17	1143
2018	Health Services Sector - National Headquarters (NHQ)	17	19	26	12	5	16	6	46	21	32

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Correctional Service Canada	18	30	25	10	12	4	1	50	24	7238
2018	Sectors and National Headquarters	28	32	21	7	4	7	1	65	12	1147
2018	Health Services Sector - National Headquarters (NHQ)	29	37	16	11	4	3	0	67	16	33

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	0	1	46	32	161369
2018	Correctional Service Canada	12	17	20	17	33	0	1	29	51	7271
2018	Sectors and National Headquarters	19	24	21	14	20	0	1	44	34	1142
2018	Health Services Sector - National Headquarters (NHQ)	8	28	27	6	23	5	3	39	31	33

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	1	45	27	161255
2018	Correctional Service Canada	16	26	29	16	12	1	42	28	7268
2018	Sectors and National Headquarters	14	25	30	18	12	0	39	30	1146
2018	Health Services Sector - National Headquarters (NHQ)	20	14	41	19	6	0	34	25	33

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	2	55	21	160603
2018	Correctional Service Canada	22	30	25	12	8	2	53	21	7211
2018	Sectors and National Headquarters	19	30	28	15	8	0	49	23	1136
2018	Health Services Sector - National Headquarters (NHQ)	21	37	30	5	6	0	58	11	32

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Correctional Service Canada	13	20	22	19	24	0	1	34	44	7240
2018	Sectors and National Headquarters	13	22	26	20	18	0	1	35	39	1140
2018	Health Services Sector - National Headquarters (NHQ)	8	28	44	9	11	0	0	36	20	33

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	6	75	11	160698
2018	Correctional Service Canada	38	24	16	8	8	5	65	17	7237
2018	Sectors and National Headquarters	43	24	16	6	4	6	71	12	1139
2018	Health Services Sector - National Headquarters (NHQ)	39	38	14	7	0	3	79	7	33

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	1	58	20	161068
2018	Correctional Service Canada	22	25	24	13	14	1	48	28	7245
2018	Sectors and National Headquarters	29	27	22	12	9	1	56	22	1138
2018	Health Services Sector - National Headquarters (NHQ)	23	32	14	26	6	0	54	32	32

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Correctional Service Canada	18	29	26	14	12	1	1	47	27	7252
2018	Sectors and National Headquarters	23	34	25	11	6	1	1	57	18	1148
2018	Health Services Sector - National Headquarters (NHQ)	29	33	14	21	3	0	0	62	24	33

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Correctional Service Canada	15	27	26	17	14	0	1	42	31	7252
2018	Sectors and National Headquarters	17	32	25	17	8	0	1	49	25	1151
2018	Health Services Sector - National Headquarters (NHQ)	20	20	42	15	3	0	0	40	18	33

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	19	160624
2018	Correctional Service Canada	20	29	24	14	12	1	50	26	7231
2018	Sectors and National Headquarters	23	32	23	14	8	1	55	21	1147
2018	Health Services Sector - National Headquarters (NHQ)	23	29	17	27	5	0	51	32	33

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	18	160191
2018	Correctional Service Canada	23	32	23	12	9	1	55	22	7218
2018	Sectors and National Headquarters	27	36	20	10	6	1	63	16	1146
2018	Health Services Sector - National Headquarters (NHQ)	34	37	23	6	0	0	71	6	33

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Correctional Service Canada	34	28	19	10	9	1	62	19	7212
2018	Sectors and National Headquarters	49	28	12	5	4	2	78	10	1145
2018	Health Services Sector - National Headquarters (NHQ)	72	19	3	0	3	2	94	3	33

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Correctional Service Canada	53	21	11	5	6	1	3	78	11	7226
2018	Sectors and National Headquarters	69	17	6	2	2	0	4	90	4	1146
2018	Health Services Sector - National Headquarters (NHQ)	78	9	5	3	4	0	0	87	8	33

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Correctional Service Canada	45	20	14	8	10	1	2	67	18	7239
2018	Sectors and National Headquarters	62	16	9	4	5	1	3	81	10	1149
2018	Health Services Sector - National Headquarters (NHQ)	69	12	0	9	10	0	0	80	20	33

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	1	81	7	160968
2018	Correctional Service Canada	36	32	17	7	6	1	69	14	7245
2018	Sectors and National Headquarters	51	28	12	5	3	1	80	8	1148
2018	Health Services Sector - National Headquarters (NHQ)	56	34	10	0	0	0	90	0	32

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	1	76	12	160500
2018	Correctional Service Canada	36	24	16	9	13	1	61	22	7224
2018	Sectors and National Headquarters	47	25	12	8	7	1	73	15	1147
2018	Health Services Sector - National Headquarters (NHQ)	55	10	10	13	12	0	65	25	32

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	26	88	4	159765
2018	Correctional Service Canada	47	15	8	3	2	25	82	7	7178
2018	Sectors and National Headquarters	50	15	6	3	1	25	87	5	1140
2018	Health Services Sector - National Headquarters (NHQ)	46	11	5	0	0	38	93	0	31

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	6	86	4	160250
2018	Correctional Service Canada	55	23	11	3	3	6	83	6	7203
2018	Sectors and National Headquarters	67	16	8	2	1	6	89	3	1142
2018	Health Services Sector - National Headquarters (NHQ)	89	5	0	0	3	3	97	3	32

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	4	83	10	160852
2018	Correctional Service Canada	64	16	7	3	5	4	84	9	7234
2018	Sectors and National Headquarters	67	14	6	4	6	4	84	10	1146
2018	Health Services Sector - National Headquarters (NHQ)	52	24	3	5	11	5	80	17	32

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	2	79	7	160646
2018	Correctional Service Canada	46	30	14	4	3	2	78	7	7210
2018	Sectors and National Headquarters	45	31	16	5	1	2	77	7	1142
2018	Health Services Sector - National Headquarters (NHQ)	55	33	3	3	3	3	91	6	32

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Correctional Service Canada	8	23	38	20	11	31	31	7264
2018	Sectors and National Headquarters	11	30	39	15	6	41	21	1152
2018	Health Services Sector - National Headquarters (NHQ)	11	31	48	4	6	42	10	33

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	32	30	159815
2018	Correctional Service Canada	18	26	37	14	5	19	44	7214
2018	Sectors and National Headquarters	11	22	39	20	8	28	33	1146
2018	Health Services Sector - National Headquarters (NHQ)	11	18	41	27	3	30	29	32

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	71	13	161108
2018	Correctional Service Canada	16	41	18	13	11	1	58	24	7246
2018	Sectors and National Headquarters	27	44	14	10	4	1	72	14	1150
2018	Health Services Sector - National Headquarters (NHQ)	32	33	9	16	4	5	68	22	33

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Correctional Service Canada	10	23	15	20	31	1	33	51	7265
2018	Sectors and National Headquarters	17	34	19	16	14	1	51	30	1152
2018	Health Services Sector - National Headquarters (NHQ)	31	19	19	17	14	0	50	31	33

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Correctional Service Canada	18	23	24	14	20	1	0	18	82	7268
2018	Sectors and National Headquarters	21	28	23	13	13	2	1	22	78	1153
2018	Health Services Sector - National Headquarters (NHQ)	20	30	22	9	15	5	0	21	79	33

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Correctional Service Canada	31	5830
2018	Sectors and National Headquarters	26	866
2018	Health Services Sector - National Headquarters (NHQ)	36	25

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Correctional Service Canada	44	5830
2018	Sectors and National Headquarters	40	866
2018	Health Services Sector - National Headquarters (NHQ)	54	25

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Correctional Service Canada	19	5830
2018	Sectors and National Headquarters	20	866
2018	Health Services Sector - National Headquarters (NHQ)	34	25

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Correctional Service Canada	55	5830
2018	Sectors and National Headquarters	49	866
2018	Health Services Sector - National Headquarters (NHQ)	40	25

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Correctional Service Canada	9	5830
2018	Sectors and National Headquarters	8	866
2018	Health Services Sector - National Headquarters (NHQ)	12	25

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Correctional Service Canada	51	5831
2018	Sectors and National Headquarters	37	866
2018	Health Services Sector - National Headquarters (NHQ)	45	25

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Correctional Service Canada	31	5830
2018	Sectors and National Headquarters	34	866
2018	Health Services Sector - National Headquarters (NHQ)	37	25

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Correctional Service Canada	7	31	18	13	4	27	5486
2018	Sectors and National Headquarters	6	36	19	11	5	24	822
2018	Health Services Sector - National Headquarters (NHQ)	4	40	14	17	8	17	24

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Correctional Service Canada	24	76	5794
2018	Sectors and National Headquarters	26	74	859
2018	Health Services Sector - National Headquarters (NHQ)	26	74	25

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Correctional Service Canada	5	15	17	17	37	2	6	22	59	5817
2018	Sectors and National Headquarters	10	19	16	17	27	1	10	33	49	859
2018	Health Services Sector - National Headquarters (NHQ)	14	25	4	33	22	0	4	40	56	24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Correctional Service Canada	2	8	14	16	52	2	5	11	73	5818
2018	Sectors and National Headquarters	4	10	13	19	48	2	5	14	72	861
2018	Health Services Sector - National Headquarters (NHQ)	11	13	4	14	59	0	0	24	73	24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Correctional Service Canada	26	14	15	13	25	1	6	43	41	7248
2018	Sectors and National Headquarters	32	17	16	13	15	1	7	53	30	1153
2018	Health Services Sector - National Headquarters (NHQ)	32	23	10	7	19	5	4	61	29	33

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Health Services Sector - National Headquarters (NHQ)

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment