2018 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 31 40 17 4 8 0 0 72 12 57
2018 Non-shift worker 28 45 11 11 4 0 1 73 15 2824
2017 Shift worker 42 33 13 9 3 0 0 75 13 119
2017 Non-shift worker 34 41 10 10 4 0 0 75 15 3337
2014 Shift worker 49 29 15 5 1 0 0 78 7 94
2014 Non-shift worker 27 39 13 14 7 0 0 67 21 3307
2011 Shift worker 27 41 17 8 4 0 2 70 12 213
2011 Non-shift worker 28 39 14 12 5 0 1 68 17 4559
2008 Shift worker 21 37 21 13 6 0 2 60 19 141
2008 Non-shift worker 22 42 16 13 6 0 1 65 19 4087

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 39 36 15 5 4 0 0 75 10 57
2018 Non-shift worker 42 39 9 6 3 0 0 82 9 2817
2017 Shift worker 42 33 16 7 3 0 0 74 10 119
2017 Non-shift worker 47 37 8 5 3 0 0 84 8 3335
2014 Shift worker 33 32 18 16 2 0 0 65 18 94
2014 Non-shift worker 42 38 10 7 3 0 0 80 10 3309
2011 Shift worker 44 37 10 6 3 0 0 81 8 213
2011 Non-shift worker 46 36 8 6 3 0 0 83 9 4567
2008 Shift worker 34 42 17 5 1 0 1 77 6 140
2008 Non-shift worker 39 40 10 7 4 0 0 80 11 4088

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 43 43 9 4 1 0 0 86 5 57
2018 Non-shift worker 46 39 7 5 3 0 0 85 8 2798
2017 Shift worker 47 34 12 6 1 0 1 81 7 119
2017 Non-shift worker 52 35 6 5 2 0 0 87 7 3332
2014 Shift worker 46 34 9 8 3 0 0 81 10 93
2014 Non-shift worker 46 36 8 6 3 0 0 83 9 3308
2011 Shift worker 40 44 8 5 4 0 0 83 9 213
2011 Non-shift worker 50 36 5 5 3 0 0 86 8 4562
2008 Shift worker 35 40 14 7 3 0 1 76 10 141
2008 Non-shift worker 46 40 7 5 3 0 0 86 7 4089

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 32 14 7 5 0 0 74 12 57
2018 Non-shift worker 41 35 11 8 4 0 1 78 12 2812
2017 Shift worker 60 16 15 4 3 1 2 77 7 118
2017 Non-shift worker 44 34 10 7 4 1 1 79 11 3329
2014 Shift worker 54 27 5 5 1 6 2 88 7 94
2014 Non-shift worker 40 34 12 8 5 0 1 75 13 3309
2011 Shift worker 42 37 12 5 1 1 2 82 6 212
2011 Non-shift worker 42 37 9 7 3 0 1 80 11 4564

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 35 40 13 5 7 0 0 75 12 57
2018 Non-shift worker 34 43 11 7 4 0 0 77 11 2809
2017 Shift worker 37 43 8 7 5 0 0 80 12 119
2017 Non-shift worker 36 44 9 7 4 0 0 80 11 3343
2014 Shift worker 42 47 6 3 2 0 0 89 5 94
2014 Non-shift worker 31 44 11 9 5 0 0 75 14 3310
2011 Shift worker 42 35 13 6 3 1 0 78 9 211
2011 Non-shift worker 36 42 10 8 4 0 0 78 12 4564
2008 Shift worker 35 38 18 9 0 0 1 73 9 140
2008 Non-shift worker 32 43 11 9 5 0 0 76 14 4056

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 34 32 19 4 11 0 0 66 15 57
2018 Non-shift worker 26 36 16 13 9 0 0 62 22 2819
2017 Shift worker 35 37 10 7 8 1 1 74 15 119
2017 Non-shift worker 29 37 14 12 8 1 0 66 21 3337
2014 Shift worker 45 21 21 9 3 0 0 66 12 94
2014 Non-shift worker 22 34 18 15 10 0 0 56 26 3309
2011 Shift worker 27 41 17 10 5 0 0 68 15 213
2011 Non-shift worker 23 39 15 14 9 0 0 62 23 4567

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 32 37 16 10 5 0 0 68 15 56
2018 Non-shift worker 32 40 13 11 4 0 0 72 15 2819
2017 Shift worker 41 35 11 11 2 0 0 76 13 118
2017 Non-shift worker 32 43 11 10 4 0 0 76 14 3340

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 39 51 4 1 4 0 0 91 6 56
2018 Non-shift worker 41 42 9 5 2 0 0 84 7 2818
2017 Shift worker 41 37 13 7 2 0 0 78 9 119
2017 Non-shift worker 41 40 9 6 3 0 0 82 9 3337
2014 Shift worker 38 38 18 5 1 0 0 77 5 94
2014 Non-shift worker 33 42 13 7 4 1 0 76 11 3311
2011 Shift worker 29 47 14 6 3 1 0 77 9 212
2011 Non-shift worker 34 43 12 7 3 1 0 77 11 4569
2008 Shift worker 34 36 20 6 1 2 1 72 7 140
2008 Non-shift worker 34 42 12 7 5 1 0 76 12 4088

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 30 45 11 6 7 0 0 76 14 56
2018 Non-shift worker 29 40 12 10 8 0 0 70 18 2810
2017 Shift worker 38 39 10 4 9 0 0 77 13 118
2017 Non-shift worker 31 39 12 10 7 0 0 70 17 3338

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 44 40 10 0 6 0 0 84 6 54
2018 Non-shift worker 51 35 8 4 2 0 0 87 5 2797
2017 Shift worker 53 32 9 3 3 0 0 85 6 119
2017 Non-shift worker 54 34 8 3 1 0 0 88 4 3331
2014 Shift worker 66 29 3 1 0 0 0 96 1 94
2014 Non-shift worker 60 28 8 3 1 0 0 88 4 3307
2011 Shift worker 59 33 6 2 0 0 0 92 2 211
2011 Non-shift worker 58 31 7 3 1 0 0 89 4 4561

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 29 39 20 5 4 0 4 70 9 55
2018 Non-shift worker 30 40 14 10 6 0 0 70 16 2805
2017 Shift worker 43 31 12 7 7 0 0 74 14 118
2017 Non-shift worker 33 42 11 9 5 0 0 75 14 3325
2014 Shift worker 28 35 17 12 1 0 6 68 13 94
2014 Non-shift worker 24 42 12 13 9 0 0 67 21 3310
2011 Shift worker 32 41 16 7 3 0 1 73 11 211
2011 Non-shift worker 33 41 11 10 5 0 0 74 15 4562

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 33 40 17 0 7 0 3 75 7 56
2018 Non-shift worker 35 37 13 9 6 0 0 72 15 2801
2017 Shift worker 52 21 11 9 7 0 0 73 16 119
2017 Non-shift worker 39 37 12 7 5 0 0 76 12 3328
2014 Shift worker 45 32 17 4 2 0 0 78 5 94
2014 Non-shift worker 32 38 13 10 7 0 1 70 17 3311

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 24 41 19 5 5 0 7 69 10 56
2018 Non-shift worker 29 39 14 11 5 1 1 69 17 2805
2017 Shift worker 47 25 14 6 6 1 0 73 12 119
2017 Non-shift worker 33 39 14 8 5 0 1 73 13 3328
2014 Shift worker 50 23 15 3 1 7 1 79 5 94
2014 Non-shift worker 27 38 15 11 7 0 1 66 19 3310
2011 Shift worker 33 48 13 3 1 1 2 83 4 212
2011 Non-shift worker 33 40 13 8 4 1 1 74 13 4563

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 46 31 17 0 6 0 0 77 6 56
2018 Non-shift worker 39 42 10 5 3 0 0 81 8 2811
2017 Shift worker 47 35 9 4 3 0 1 83 8 118
2017 Non-shift worker 44 39 9 5 3 0 0 83 8 3328
2014 Shift worker 46 44 7 3 1 0 0 90 4 94
2014 Non-shift worker 40 39 12 6 3 0 0 79 9 3308
2011 Shift worker 52 33 10 3 1 0 0 86 5 212
2011 Non-shift worker 42 41 9 5 2 0 0 83 8 4565
2008 Shift worker 43 42 11 3 1 0 1 85 4 140
2008 Non-shift worker 39 43 8 6 3 0 0 82 10 4085

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 54 37 6 2 1 0 0 91 3 57
2018 Non-shift worker 36 34 17 8 5 0 0 70 13 2823
2017 Shift worker 56 32 7 2 0 2 1 91 2 119
2017 Non-shift worker 35 37 16 7 4 0 1 73 11 3339
2014 Shift worker 55 39 5 1 0 0 1 95 1 94
2014 Non-shift worker 33 36 17 8 4 0 1 70 13 3311
2011 Shift worker 43 36 11 6 2 1 1 81 8 213
2011 Non-shift worker 30 36 19 9 5 0 1 68 14 4565
2008 Shift worker 37 35 18 6 2 0 1 73 8 140
2008 Non-shift worker 25 37 21 11 5 0 1 63 15 4085

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 5 17 28 36 12 3 0 49 22 56
2018 Non-shift worker 7 20 39 22 10 1 1 33 27 2812
2017 Shift worker 7 10 25 25 30 1 3 57 17 117
2017 Non-shift worker 6 18 39 22 11 1 3 34 25 3329
2014 Shift worker 3 25 33 20 11 0 7 33 31 93
2014 Non-shift worker 9 26 39 18 5 1 2 24 36 3300
2011 Shift worker 5 25 32 25 11 0 3 36 31 212
2011 Non-shift worker 10 25 38 17 7 1 2 24 36 4556
2008 Shift worker 7 29 31 24 6 1 2 31 37 140
2008 Non-shift worker 13 29 37 14 5 0 1 19 43 4078

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 8 16 9 34 33 0 0 68 24 55
2018 Non-shift worker 7 14 28 28 17 3 2 48 22 2799
2017 Shift worker 2 10 15 21 42 4 5 70 13 118
2017 Non-shift worker 5 13 27 26 21 3 4 51 20 3322
2014 Shift worker 7 7 39 18 20 2 8 41 15 94
2014 Non-shift worker 14 22 31 19 9 3 2 29 38 3300
2011 Shift worker 8 16 28 27 14 4 2 45 26 211
2011 Non-shift worker 10 19 30 23 11 3 3 37 31 4549
2008 Shift worker 10 25 32 16 11 4 2 29 37 140
2008 Non-shift worker 18 24 30 17 8 1 2 25 44 4070

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 17 22 22 20 10 8 1 33 43 56
2018 Non-shift worker 18 25 30 14 8 2 2 23 45 2807
2017 Shift worker 11 18 25 20 20 3 3 43 31 118
2017 Non-shift worker 17 26 28 13 10 2 4 25 46 3330
2014 Shift worker 17 19 25 14 14 2 8 31 41 93
2014 Non-shift worker 29 27 24 11 6 1 2 17 58 3300
2011 Shift worker 16 28 24 16 10 2 3 28 47 211
2011 Non-shift worker 24 27 27 12 6 1 3 19 54 4551
2008 Shift worker 18 35 25 12 5 2 2 18 56 140
2008 Non-shift worker 25 28 28 11 5 1 2 16 55 4070

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 5 3 30 38 23 1 1 62 8 56
2018 Non-shift worker 6 15 33 29 15 1 1 45 22 2795
2017 Shift worker 4 5 23 25 34 2 5 64 11 118
2017 Non-shift worker 6 13 32 27 17 1 3 47 20 3316
2014 Shift worker 3 9 25 12 34 1 16 56 14 94
2014 Non-shift worker 9 16 35 27 10 2 2 38 25 3295
2011 Shift worker 7 18 29 25 17 2 2 44 26 211
2011 Non-shift worker 8 17 36 26 10 1 2 37 26 4548
2008 Shift worker 9 19 34 25 8 2 2 35 30 139
2008 Non-shift worker 10 17 38 25 8 1 2 34 28 4074

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 7 13 27 37 14 2 0 52 21 55
2018 Non-shift worker 13 21 30 20 13 1 2 34 35 2802
2017 Shift worker 7 9 15 30 35 2 2 68 17 116
2017 Non-shift worker 11 19 28 22 15 2 4 38 31 3326
2014 Shift worker 12 12 27 28 13 1 7 45 26 94
2014 Non-shift worker 21 26 29 15 7 1 2 23 48 3301
2011 Shift worker 12 17 26 23 15 3 3 41 31 211
2011 Non-shift worker 18 25 29 17 7 1 3 25 44 4557
2008 Shift worker 14 23 27 24 10 1 1 35 38 139
2008 Non-shift worker 21 26 28 15 7 1 2 22 49 4076

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 6 11 17 37 18 0 11 62 19 55
2018 Non-shift worker 8 14 27 25 19 3 3 48 24 2795
2017 Shift worker 4 8 11 24 41 5 7 74 13 118
2017 Non-shift worker 6 13 24 25 21 3 7 51 21 3321
2014 Shift worker 9 3 12 13 23 9 32 60 20 94
2014 Non-shift worker 8 13 27 27 15 3 6 47 23 3298
2011 Shift worker 6 9 24 24 23 6 6 54 18 212
2011 Non-shift worker 8 15 28 26 14 3 6 44 25 4549
2008 Shift worker 10 15 31 19 19 2 4 41 26 140
2008 Non-shift worker 12 21 29 22 10 2 5 35 35 4081

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 5 21 40 16 10 7 2 28 28 56
2018 Non-shift worker 16 24 30 16 10 2 2 27 41 2813
2017 Shift worker 6 13 23 22 25 7 5 53 21 116
2017 Non-shift worker 14 21 31 13 12 2 5 27 39 3331
2014 Shift worker 12 15 20 11 29 0 11 46 31 94
2014 Non-shift worker 23 24 29 13 7 2 3 20 49 3301
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 25 38 12 4 11 10 0 70 17 57
2018 Non-shift worker 20 33 18 11 9 6 3 58 22 2808
2017 Shift worker 29 24 14 8 12 8 6 61 23 118
2017 Non-shift worker 27 31 15 10 9 4 4 63 21 3341
2014 Shift worker 45 22 16 6 3 2 7 74 9 94
2014 Non-shift worker 28 33 14 10 8 3 3 65 20 3310

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 40 29 17 7 7 0 0 69 14 57
2018 Non-shift worker 38 32 10 11 9 1 0 70 20 2809
2017 Shift worker 51 26 4 7 10 0 1 78 17 117
2017 Non-shift worker 43 31 9 9 7 1 0 74 16 3338
2014 Shift worker 51 29 13 5 1 0 1 80 7 94
2014 Non-shift worker 42 32 9 10 7 1 0 74 17 3312

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 16 15 22 11 15 17 5 39 33 57
2018 Non-shift worker 12 22 20 16 14 13 3 41 36 2805
2017 Shift worker 13 21 16 16 11 21 2 45 35 118
2017 Non-shift worker 13 22 18 16 12 15 3 43 35 3340
2014 Shift worker 20 32 12 20 8 5 3 56 30 94
2014 Non-shift worker 11 24 18 18 14 11 3 42 37 3312

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 49 32 8 6 4 1 0 82 10 56
2018 Non-shift worker 43 35 10 8 5 0 0 78 13 2806
2017 Shift worker 48 37 2 6 7 0 0 85 13 117
2017 Non-shift worker 42 37 7 9 5 0 0 80 14 3334
2014 Shift worker 57 31 6 3 2 0 0 88 5 94
2014 Non-shift worker 40 40 9 8 3 0 0 80 11 3311

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 41 35 16 4 3 0 1 76 7 57
2018 Non-shift worker 38 40 12 5 4 1 0 79 10 2809
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 45 39 4 4 6 0 1 85 10 57
2018 Non-shift worker 37 34 13 9 6 0 0 71 16 2809
2017 Shift worker 51 23 17 4 4 0 0 74 8 119
2017 Non-shift worker 40 35 10 8 6 0 0 76 14 3342
2014 Shift worker 57 27 10 5 1 0 1 85 5 94
2014 Non-shift worker 36 36 13 9 6 0 0 72 15 3312
2011 Shift worker 38 38 15 5 4 0 0 76 9 212
2011 Non-shift worker 35 36 12 10 6 0 0 72 16 4567
2008 Shift worker 27 32 17 11 7 2 4 63 19 139
2008 Non-shift worker 26 34 13 14 12 1 1 61 26 4091

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 49 27 12 4 6 0 1 77 11 57
2018 Non-shift worker 45 29 12 8 4 1 1 76 12 2800
2017 Shift worker 57 26 6 3 6 0 0 84 9 119
2017 Non-shift worker 47 29 11 6 5 2 0 77 11 3340
2014 Shift worker 51 34 12 1 2 1 0 85 3 94
2014 Non-shift worker 42 32 12 8 4 2 0 75 12 3308
2011 Shift worker 49 34 10 3 2 1 0 85 5 212
2011 Non-shift worker 43 31 12 7 5 2 1 76 12 4560
2008 Shift worker 34 40 10 6 6 2 1 77 13 141
2008 Non-shift worker 36 30 13 10 8 2 1 68 19 4092

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 46 36 8 1 9 0 1 82 10 57
2018 Non-shift worker 40 32 11 10 5 0 1 73 16 2797
2017 Shift worker 52 30 8 3 8 0 0 81 11 119
2017 Non-shift worker 43 32 10 9 5 0 0 76 14 3338
2014 Shift worker 47 35 7 8 1 1 0 83 9 94
2014 Non-shift worker 38 34 12 10 5 1 0 72 15 3310
2011 Shift worker 43 35 10 8 4 0 0 78 12 212
2011 Non-shift worker 37 36 10 10 6 1 0 74 16 4565
2008 Shift worker 34 42 7 8 6 1 1 77 15 141
2008 Non-shift worker 31 34 11 12 11 1 0 65 23 4088

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 55 32 5 5 3 0 1 87 8 57
2018 Non-shift worker 53 26 10 5 5 1 0 80 10 2800
2017 Shift worker 58 25 8 0 8 1 0 84 8 119
2017 Non-shift worker 56 25 9 4 5 1 0 82 9 3342

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 51 33 7 2 6 0 1 84 9 57
2018 Non-shift worker 46 28 11 8 6 0 0 75 14 2806
2017 Shift worker 61 22 7 3 7 0 0 83 10 118
2017 Non-shift worker 50 27 10 7 6 0 0 78 13 3332
2014 Shift worker 67 23 5 3 2 0 0 90 5 94
2014 Non-shift worker 47 29 11 8 5 0 0 76 13 3311
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 29 18 3 3 5 0 75 6 57
2018 Non-shift worker 27 33 17 10 6 7 0 65 17 2819
2017 Shift worker 35 35 8 3 8 10 1 79 12 119
2017 Non-shift worker 30 32 15 8 6 8 0 68 16 3340
2014 Shift worker 42 31 9 4 3 11 0 82 7 94
2014 Non-shift worker 23 33 18 10 6 11 0 62 18 3306
2011 Shift worker 25 32 17 11 4 12 0 64 17 210
2011 Non-shift worker 23 31 20 10 7 9 1 59 19 4558

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 32 36 14 7 8 2 0 70 15 57
2018 Non-shift worker 24 32 19 12 10 3 0 58 23 2806
2017 Shift worker 32 35 13 5 9 6 0 71 15 117
2017 Non-shift worker 27 33 16 12 8 3 0 63 20 3337
2014 Shift worker 41 20 14 18 4 2 1 63 22 94
2014 Non-shift worker 18 32 19 16 12 3 0 51 29 3305
2011 Shift worker 19 40 21 9 6 6 0 62 15 210
2011 Non-shift worker 17 30 21 15 13 3 0 49 29 4558
2008 Shift worker 19 30 26 10 11 3 1 52 21 141
2008 Non-shift worker 14 27 20 18 18 2 0 42 38 4090

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 23 34 19 10 10 3 0 59 21 57
2018 Non-shift worker 17 29 20 17 11 6 0 49 29 2810
2017 Shift worker 23 32 23 6 8 8 0 60 15 119
2017 Non-shift worker 20 31 19 15 8 6 0 54 26 3342
2014 Shift worker 35 18 11 22 11 4 0 55 34 94
2014 Non-shift worker 13 27 22 19 14 6 0 42 35 3304
2011 Shift worker 13 31 27 11 8 11 0 49 21 212
2011 Non-shift worker 10 30 20 22 13 5 0 42 37 4565
2008 Shift worker 5 27 29 21 11 6 1 34 34 141
2008 Non-shift worker 6 23 19 25 21 5 0 31 49 4087

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 42 11 18 9 0 0 62 27 57
2018 Non-shift worker 15 32 20 18 11 3 0 49 30 2817
2017 Shift worker 32 30 13 7 9 6 2 68 17 119
2017 Non-shift worker 19 34 18 15 10 4 0 56 25 3338
2014 Shift worker 34 28 13 5 11 10 0 68 17 94
2014 Non-shift worker 12 32 21 19 13 2 0 46 33 3304
2011 Shift worker 14 42 21 10 8 6 0 59 19 211
2011 Non-shift worker 12 33 18 21 13 3 0 46 35 4563
2008 Shift worker 14 35 22 16 9 3 1 51 26 141
2008 Non-shift worker 9 31 18 24 15 2 0 40 41 4090
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 50 15 5 3 1 0 77 8 56
2018 Non-shift worker 23 44 20 8 3 1 0 68 12 2803
2017 Shift worker 33 37 18 4 2 5 0 74 7 119
2017 Non-shift worker 27 44 17 7 3 2 0 72 11 3330
2014 Shift worker 47 34 9 5 1 3 0 84 7 94
2014 Non-shift worker 21 41 20 10 6 2 0 64 16 3306
2011 Shift worker 21 43 18 7 5 6 0 69 12 213
2011 Non-shift worker 20 40 19 13 6 2 0 61 20 4565

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 23 36 16 14 10 2 0 60 24 56
2018 Non-shift worker 29 37 14 11 6 2 1 68 17 2805
2017 Shift worker 33 42 11 6 6 2 0 76 12 119
2017 Non-shift worker 36 36 12 8 4 3 1 75 13 3330
2014 Shift worker 38 36 6 3 9 9 0 81 12 94
2014 Non-shift worker 32 37 13 10 5 3 1 72 15 3307
2011 Shift worker 26 39 18 8 3 6 1 70 11 213
2011 Non-shift worker 33 34 13 10 5 5 1 71 16 4559
2008 Shift worker 28 36 16 12 6 2 1 65 18 141
2008 Non-shift worker 24 35 14 13 8 5 1 63 23 4090

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 36 41 16 0 3 4 0 80 3 56
2018 Non-shift worker 30 40 17 7 4 1 0 71 12 2800

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 38 12 8 8 7 2 69 18 56
2018 Non-shift worker 17 28 18 14 13 7 2 50 30 2810
2017 Shift worker 23 35 12 8 11 5 5 65 21 119
2017 Non-shift worker 20 28 16 13 12 9 3 55 28 3329
2014 Shift worker 23 27 16 7 10 2 15 61 21 94
2014 Non-shift worker 15 26 18 16 15 8 2 45 34 3306
2011 Shift worker 19 24 23 7 6 15 5 54 17 210
2011 Non-shift worker 14 23 19 16 13 13 3 43 35 4565

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 31 27 24 12 3 3 0 60 15 56
2018 Non-shift worker 18 30 18 17 14 3 1 50 31 2809
2017 Shift worker 34 37 12 8 6 3 0 73 15 117
2017 Non-shift worker 23 33 16 14 11 3 1 58 26 3336
2014 Shift worker 34 31 13 15 2 3 1 68 18 94
2014 Non-shift worker 16 29 18 19 15 2 0 46 36 3305
2011 Shift worker 20 34 21 12 6 5 1 58 20 213
2011 Non-shift worker 19 33 17 16 13 2 1 53 29 4561
2008 Shift worker 12 30 27 21 7 1 2 44 29 140
2008 Non-shift worker 13 32 20 18 15 1 1 45 34 4088

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 23 27 16 11 15 4 4 54 28 56
2018 Non-shift worker 17 25 14 17 23 1 3 44 41 2808
2017 Shift worker 26 27 18 7 13 2 7 58 22 118
2017 Non-shift worker 19 23 14 17 20 3 3 46 40 3340
2014 Shift worker 20 20 16 18 8 4 13 49 32 94
2014 Non-shift worker 12 20 15 18 31 2 2 34 51 3310
2011 Shift worker 14 27 19 14 17 4 5 45 35 213
2011 Non-shift worker 15 23 14 19 25 2 2 40 46 4560
2008 Shift worker 12 26 17 19 21 3 2 40 43 140
2008 Non-shift worker 12 25 14 20 26 2 1 39 48 4085

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 29 29 23 4 7 4 5 63 12 55
2018 Non-shift worker 17 36 23 12 7 5 0 56 20 2813
2017 Shift worker 27 30 19 9 5 8 1 63 16 119
2017 Non-shift worker 21 37 20 10 6 5 1 61 18 3337

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 52 32 8 5 2 1 0 85 7 57
2018 Non-shift worker 44 37 12 3 2 2 1 83 5 2801
2017 Shift worker 51 34 10 1 3 2 0 86 4 118
2017 Non-shift worker 42 37 12 3 2 3 0 81 6 3335
2014 Shift worker 52 28 7 0 1 10 1 90 2 94
2014 Non-shift worker 41 36 13 4 2 4 1 81 5 3305

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 54 31 4 10 1 0 0 85 11 57
2018 Non-shift worker 41 39 11 5 2 1 0 81 7 2799
2017 Shift worker 58 28 6 4 2 2 0 88 6 119
2017 Non-shift worker 41 41 10 4 2 2 0 83 6 3330
2014 Shift worker 54 35 6 3 1 1 0 90 4 93
2014 Non-shift worker 38 39 13 5 3 3 0 79 8 3306
2011 Shift worker 37 39 17 2 1 5 0 79 3 212
2011 Non-shift worker 30 41 15 6 4 3 0 73 11 4568

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 58 23 14 2 3 0 0 81 5 57
2018 Non-shift worker 46 36 9 5 3 0 0 82 8 2801
2017 Shift worker 57 30 5 3 4 1 0 87 7 119
2017 Non-shift worker 46 37 8 4 3 0 0 84 8 3339
2014 Shift worker 60 30 7 1 0 0 0 91 2 93
2014 Non-shift worker 42 38 10 6 3 1 0 80 9 3302
2011 Shift worker 44 36 16 3 2 0 0 79 5 210
2011 Non-shift worker 37 39 13 7 4 1 0 76 11 4559
2008 Shift worker 31 43 13 5 6 1 1 76 11 141
2008 Non-shift worker 26 40 15 11 7 1 0 66 18 4093

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 53 27 8 6 5 0 0 81 11 57
2018 Non-shift worker 37 34 16 7 6 0 0 71 13 2804
2017 Shift worker 51 28 13 4 4 0 1 79 8 118
2017 Non-shift worker 39 34 15 7 5 0 0 73 12 3339
2014 Shift worker 44 35 17 2 2 1 0 79 3 94
2014 Non-shift worker 26 34 17 13 8 1 0 61 22 3308
2011 Shift worker 34 37 18 8 3 0 0 72 11 213
2011 Non-shift worker 27 36 19 11 6 1 0 64 17 4566

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 46 35 10 4 5 0 0 81 8 56
2018 Non-shift worker 36 36 15 8 5 0 0 72 13 2787
2017 Shift worker 53 28 11 5 3 0 0 81 8 119
2017 Non-shift worker 38 36 13 8 4 0 0 74 13 3335
2014 Shift worker 35 43 15 5 1 1 0 78 6 94
2014 Non-shift worker 25 36 17 14 7 1 0 61 21 3305
2011 Shift worker 31 38 16 12 2 0 0 70 14 213
2011 Non-shift worker 26 38 17 13 6 1 0 64 19 4563
2008 Shift worker 25 36 22 11 4 1 1 62 15 140
2008 Non-shift worker 19 39 17 16 9 0 0 58 25 4088

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 33 23 25 0 13 4 1 60 14 56
2018 Non-shift worker 32 29 20 9 6 3 1 63 16 2812
2017 Shift worker 40 14 23 4 6 9 2 62 12 119
2017 Non-shift worker 34 27 19 9 6 5 1 64 16 3337
2014 Shift worker 18 19 20 17 4 10 12 47 27 94
2014 Non-shift worker 28 27 19 12 8 4 2 59 21 3309
2011 Shift worker 29 32 21 10 4 3 1 63 14 213
2011 Non-shift worker 30 27 18 12 7 4 1 61 20 4568
2008 Shift worker 28 31 13 11 4 11 2 68 17 141
2008 Non-shift worker 20 31 19 14 9 5 1 54 25 4090
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Shift worker 37 37 26 57
2018 Non-shift worker 29 38 33 2820
2017 Shift worker 30 41 28 119
2017 Non-shift worker 28 40 32 3338
2014 Shift worker 30 37 33 94
2014 Non-shift worker 24 43 33 3308
2011 Shift worker 23 53 25 211
2011 Non-shift worker 26 44 29 4574

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Shift worker 5 8 4 14 68 0 19
2018 Non-shift worker 18 22 19 5 31 5 745
2017 Shift worker 4 10 9 4 61 13 34
2017 Non-shift worker 16 19 21 5 34 5 885
2014 Shift worker 8 29 10 25 9999 29 26
2014 Non-shift worker 21 21 30 11 9999 17 783
2011 Shift worker 15 25 23 11 9999 27 48
2011 Non-shift worker 21 31 30 7 9999 11 1179
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Shift worker 10 90 57
2018 Non-shift worker 14 86 2818

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 28 17 17 3 3 29 4 66 8 56
2018 Non-shift worker 16 20 20 9 9 23 5 49 24 2819
2017 Shift worker 28 15 15 5 5 25 6 62 15 119
2017 Non-shift worker 17 20 17 7 7 24 8 54 21 3340
2014 Shift worker 19 15 13 2 3 33 16 65 10 94
2014 Non-shift worker 15 20 19 7 7 28 6 52 20 3307

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 33 13 6 3 3 0 77 9 56
2018 Non-shift worker 30 34 16 8 5 7 1 68 14 2816
2017 Shift worker 37 36 14 4 3 6 0 78 8 119
2017 Non-shift worker 31 33 15 7 5 8 1 71 13 3335
2014 Shift worker 43 28 12 2 0 14 1 83 3 94
2014 Non-shift worker 25 34 18 6 4 11 1 67 12 3307
2011 Shift worker 29 41 13 4 2 12 0 79 6 213
2011 Non-shift worker 29 38 17 6 3 7 0 72 10 4569
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 37 19 12 0 3 25 4 79 4 57
2018 Non-shift worker 18 19 23 4 3 27 5 55 11 2816
2017 Shift worker 29 17 15 2 3 29 4 69 8 119
2017 Non-shift worker 19 20 18 3 3 31 8 63 9 3336
2014 Shift worker 20 18 9 1 1 34 16 77 5 94
2014 Non-shift worker 16 19 20 3 2 33 6 58 9 3308

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 47 39 7 0 3 3 0 89 3 57
2018 Non-shift worker 33 33 19 4 3 8 1 72 7 2814
2017 Shift worker 38 35 9 2 3 12 1 84 6 119
2017 Non-shift worker 35 35 14 3 2 10 1 79 6 3326
2014 Shift worker 42 28 13 2 0 13 2 83 2 94
2014 Non-shift worker 29 34 18 4 2 13 1 73 6 3308
2011 Shift worker 31 42 16 2 0 10 0 81 2 213
2011 Non-shift worker 34 38 15 4 2 8 0 78 6 4564
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 21 27 18 18 16 0 0 48 34 57
2018 Non-shift worker 23 28 21 13 14 0 1 52 27 2814
2017 Shift worker 27 20 19 18 13 2 2 49 32 119
2017 Non-shift worker 23 27 20 14 14 0 1 51 29 3335

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 19 25 11 3 0 0 61 13 57
2018 Non-shift worker 20 30 26 15 9 0 0 50 24 2814
2017 Shift worker 32 40 16 8 4 0 0 72 11 119
2017 Non-shift worker 21 31 26 13 8 0 1 52 21 3335

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 38 7 9 1 2 2 83 10 56
2018 Non-shift worker 28 34 22 10 5 0 1 62 16 2803
2017 Shift worker 42 32 12 8 3 1 2 76 12 119
2017 Non-shift worker 29 33 20 10 5 1 2 64 15 3325

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 38 20 24 8 10 0 0 57 18 57
2018 Non-shift worker 24 26 23 14 12 0 1 51 26 2800
2017 Shift worker 45 23 15 11 6 0 1 68 17 119
2017 Non-shift worker 25 27 22 14 9 1 2 54 23 3335

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 63 17 13 4 1 0 3 82 4 57
2018 Non-shift worker 46 26 13 6 5 0 4 76 11 2799
2017 Shift worker 55 27 10 3 0 1 4 87 3 118
2017 Non-shift worker 44 27 13 6 3 1 7 77 10 3332

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 52 24 9 12 2 0 0 77 14 57
2018 Non-shift worker 30 30 21 11 8 0 0 61 19 2809
2017 Shift worker 44 25 21 7 3 0 0 69 10 119
2017 Non-shift worker 28 33 22 10 7 0 1 61 16 3327

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 35 42 9 7 5 0 2 78 13 57
2018 Non-shift worker 27 35 22 9 5 0 1 63 14 2808
2017 Shift worker 44 32 15 4 3 1 1 78 7 119
2017 Non-shift worker 29 35 21 9 5 1 2 65 14 3326

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 35 34 17 8 4 0 1 70 13 56
2018 Non-shift worker 26 35 22 10 5 0 1 62 16 2809
2017 Shift worker 45 30 10 8 5 0 1 76 13 119
2017 Non-shift worker 27 36 22 9 4 1 2 64 14 3324

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 40 25 24 5 6 0 1 65 11 56
2018 Non-shift worker 29 33 22 9 6 0 1 62 16 2801
2017 Shift worker 36 26 21 11 4 0 2 63 15 119
2017 Non-shift worker 31 32 20 10 5 1 1 64 16 3324

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 45 28 21 2 4 0 1 73 6 57
2018 Non-shift worker 32 33 20 10 5 0 0 65 14 2795
2017 Shift worker 45 31 17 3 3 0 0 76 7 117
2017 Non-shift worker 32 35 18 9 3 1 1 69 13 3320

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 54 26 17 1 2 0 0 80 3 57
2018 Non-shift worker 52 26 12 5 4 0 1 80 8 2795
2017 Shift worker 53 26 12 6 3 0 0 79 9 119
2017 Non-shift worker 55 26 11 4 2 0 1 82 6 3335

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 71 15 5 4 3 0 2 87 7 56
2018 Non-shift worker 72 16 5 2 2 0 4 91 4 2795

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 75 9 6 2 5 0 4 87 7 55
2018 Non-shift worker 69 14 7 4 4 1 2 85 8 2792
2017 Shift worker 71 16 3 2 4 1 2 90 7 119
2017 Non-shift worker 72 13 7 3 3 0 2 87 7 3333

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 54 17 13 9 8 0 0 71 17 56
2018 Non-shift worker 48 29 13 5 4 0 1 77 9 2804
2017 Shift worker 61 20 9 3 5 0 2 82 8 118
2017 Non-shift worker 50 29 12 5 3 0 1 80 8 3334

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 59 21 6 5 9 0 1 81 13 56
2018 Non-shift worker 54 23 11 6 6 0 1 78 11 2792
2017 Shift worker 72 10 8 1 9 0 0 82 11 119
2017 Non-shift worker 58 22 9 5 4 0 1 81 10 3337

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 65 5 4 4 1 0 22 89 6 56
2018 Non-shift worker 53 15 7 3 1 0 22 87 5 2789
2017 Shift worker 68 7 4 1 1 0 19 93 2 119
2017 Non-shift worker 55 15 6 2 1 0 20 87 4 3321

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 64 28 1 2 1 0 5 97 2 56
2018 Non-shift worker 70 16 5 2 1 0 6 92 3 2798
2017 Shift worker 77 11 4 1 1 2 4 94 1 118
2017 Non-shift worker 70 17 4 1 1 0 7 93 2 3313

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 48 16 19 3 10 0 4 67 14 56
2018 Non-shift worker 66 18 6 4 4 0 3 86 7 2803
2017 Shift worker 64 17 9 7 2 0 1 82 9 118
2017 Non-shift worker 62 20 7 4 4 1 3 85 8 3334

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 52 29 11 3 5 0 0 81 8 56
2018 Non-shift worker 47 32 14 4 2 0 2 80 6 2800
2017 Shift worker 56 28 13 2 0 1 0 85 2 119
2017 Non-shift worker 48 32 12 4 2 0 2 81 6 3329

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 30 30 20 10 10 0 0 60 20 57
2018 Non-shift worker 15 34 34 13 4 0 0 49 17 2820
2017 Shift worker 24 37 28 8 2 0 1 62 10 119
2017 Non-shift worker 13 34 36 13 4 0 0 47 17 3338

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 11 4 32 30 23 0 0 53 15 57
2018 Non-shift worker 8 18 40 23 11 0 0 34 25 2795
2017 Shift worker 7 7 25 31 29 0 1 61 14 118
2017 Non-shift worker 7 17 40 24 11 0 0 35 24 3330

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 19 51 20 2 7 1 0 71 9 57
2018 Non-shift worker 31 44 13 7 3 2 0 77 10 2806
2017 Shift worker 29 33 13 12 4 8 1 68 18 119
2017 Non-shift worker 25 45 14 8 4 4 0 73 12 3335

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 15 46 23 10 6 0 0 61 16 57
2018 Non-shift worker 24 38 18 11 7 1 0 63 19 2819
2017 Shift worker 30 37 17 5 7 3 0 69 13 119
2017 Non-shift worker 20 41 17 13 7 2 0 62 20 3339
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 33 23 19 12 13 0 0 33 67 57
2018 Non-shift worker 30 29 18 11 9 2 0 31 69 2825
2017 Shift worker 28 18 23 18 11 2 0 29 71 118
2017 Non-shift worker 30 24 18 11 10 5 1 32 68 3342

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Shift worker 26 38
2018 Non-shift worker 19 1937
2017 Shift worker 31 82
2017 Non-shift worker 20 2100

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Shift worker 29 38
2018 Non-shift worker 34 1937
2017 Shift worker 39 82
2017 Non-shift worker 36 2100

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Shift worker 44 38
2018 Non-shift worker 29 1937
2017 Shift worker 17 82
2017 Non-shift worker 21 2100

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Shift worker 33 38
2018 Non-shift worker 30 1938
2017 Shift worker 34 82
2017 Non-shift worker 36 2100

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Shift worker 2 38
2018 Non-shift worker 5 1937
2017 Shift worker 2 82
2017 Non-shift worker 5 2100

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Shift worker 35 38
2018 Non-shift worker 32 1938

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Shift worker 26 38
2018 Non-shift worker 36 1937
2017 Shift worker 30 82
2017 Non-shift worker 44 2100

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Shift worker 7 50 5 14 2 23 35
2018 Non-shift worker 4 48 17 10 4 17 1856
2017 Shift worker 5 53 11 8 5 18 81
2017 Non-shift worker 7 51 18 8 4 12 2054

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Shift worker 47 53 38
2018 Non-shift worker 35 65 1924

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 16 28 14 20 15 1 6 47 38 37
2018 Non-shift worker 12 25 16 19 21 1 5 40 43 1932
2017 Shift worker 17 31 13 16 12 5 7 54 31 85
2017 Non-shift worker 14 26 16 16 18 2 8 44 38 2115

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 14 14 26 24 15 0 6 31 42 37
2018 Non-shift worker 4 15 16 21 38 2 4 21 63 1931
2017 Shift worker 6 13 14 26 30 2 8 22 62 85
2017 Non-shift worker 3 11 13 19 43 3 7 16 69 2114

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 45 16 15 8 9 0 7 65 19 56
2018 Non-shift worker 45 17 12 9 7 2 8 69 18 2815
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