2018 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 49 15 11 7 0 1 67 18 148
2018 CS-02 15 53 13 11 9 0 0 67 20 55
2018 CS-03 12 48 15 17 6 0 2 61 24 52
2018 CS-04 27 50 18 0 5 0 0 77 5 22
2017 CS 24 41 13 15 8 0 0 65 22 158
2017 CS-02 20 35 17 22 7 0 0 55 28 60
2017 CS-03 29 43 11 7 9 0 0 72 17 54
2017 CS-04 10 62 5 14 10 0 0 71 24 21
2014 CS 25 35 15 15 11 0 1 60 26 192
2014 CS-01 20 30 30 10 10 0 0 50 20 20
2014 CS-02 23 38 11 14 14 0 1 62 27 74
2014 CS-03 26 33 15 18 8 0 0 59 26 66
2014 CS-04 21 38 13 17 13 0 0 58 29 24
2011 CS 26 38 13 15 7 1 0 64 23 274
2011 CS-01 26 35 16 6 13 3 0 63 20 31
2011 CS-02 23 38 11 21 7 0 0 62 28 104
2011 CS-03 18 38 16 16 8 2 1 58 25 98
2011 CS-04 40 40 13 3 3 0 0 80 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 22 43 14 11 11 0 0 65 21 216
2008 CS-01 16 45 10 10 19 0 0 61 29 31
2008 CS-02 18 40 15 12 14 0 1 58 26 85
2008 CS-03 26 48 13 10 3 0 0 74 13 61
2008 CS-04 25 39 18 14 4 0 0 64 18 28

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 43 11 6 2 0 1 81 8 148
2018 CS-02 33 44 15 5 2 0 2 78 7 55
2018 CS-03 37 44 10 8 2 0 0 81 10 52
2018 CS-04 36 55 9 0 0 0 0 91 0 22
2017 CS 41 43 5 6 5 0 0 84 11 158
2017 CS-02 43 37 5 8 7 0 0 80 15 60
2017 CS-03 33 50 7 4 6 0 0 83 9 54
2017 CS-04 38 57 0 0 5 0 0 95 5 21
2014 CS 31 48 11 6 4 1 0 79 10 192
2014 CS-01 20 40 30 10 0 0 0 60 10 20
2014 CS-02 38 45 9 4 3 1 0 84 7 74
2014 CS-03 20 56 9 11 5 0 0 76 15 66
2014 CS-04 50 38 8 0 4 0 0 88 4 24
2011 CS 42 41 9 6 1 1 0 83 8 274
2011 CS-01 52 26 6 16 0 0 0 77 16 31
2011 CS-02 41 42 7 8 2 0 0 84 10 104
2011 CS-03 38 44 11 3 2 1 1 83 5 98
2011 CS-04 43 37 13 3 0 3 0 83 3 30
2011 CS-05 55 45 0 0 0 0 0 100 0 11
2008 CS 37 44 8 7 5 0 0 80 12 216
2008 CS-01 26 55 3 6 10 0 0 81 16 31
2008 CS-02 38 39 8 11 5 0 0 76 15 85
2008 CS-03 38 48 11 2 2 0 0 85 3 61
2008 CS-04 39 36 7 11 4 4 0 78 15 28

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 41 10 7 1 0 0 82 8 147
2018 CS-02 33 45 13 7 2 0 0 78 9 55
2018 CS-03 45 37 10 6 2 0 0 82 8 51
2018 CS-04 41 45 9 5 0 0 0 86 5 22
2017 CS 46 42 6 4 3 0 0 87 7 158
2017 CS-02 48 35 7 8 2 0 0 83 10 60
2017 CS-03 37 56 0 2 6 0 0 93 7 54
2017 CS-04 43 38 14 5 0 0 0 81 5 21
2014 CS 39 42 9 7 3 0 0 81 10 192
2014 CS-01 20 50 15 15 0 0 0 70 15 20
2014 CS-02 42 41 12 3 3 0 0 82 5 74
2014 CS-03 32 45 9 11 3 0 0 77 14 66
2014 CS-04 58 33 0 4 4 0 0 92 8 24
2011 CS 48 40 5 5 2 0 0 88 7 274
2011 CS-01 48 29 6 13 3 0 0 77 16 31
2011 CS-02 46 40 7 6 1 0 0 87 7 104
2011 CS-03 46 44 4 3 2 1 0 91 5 98
2011 CS-04 53 40 0 3 3 0 0 93 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 38 45 7 5 5 0 0 84 9 216
2008 CS-01 16 65 6 3 10 0 0 81 13 31
2008 CS-02 40 41 8 6 4 1 0 82 10 85
2008 CS-03 41 48 7 3 2 0 0 89 5 61
2008 CS-04 43 39 7 7 4 0 0 82 11 28

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 35 9 4 5 1 0 82 9 147
2018 CS-02 43 35 11 4 6 2 0 79 9 54
2018 CS-03 46 38 6 4 6 0 0 85 10 52
2018 CS-04 50 32 14 5 0 0 0 82 5 22
2017 CS 47 37 6 6 3 1 0 85 9 158
2017 CS-02 45 33 8 8 3 2 0 80 12 60
2017 CS-03 52 33 6 7 2 0 0 85 9 54
2017 CS-04 48 43 5 5 0 0 0 90 5 21
2014 CS 44 31 14 6 4 1 1 76 10 192
2014 CS-01 35 30 20 15 0 0 0 65 15 20
2014 CS-02 46 34 15 1 1 0 3 82 3 74
2014 CS-03 48 27 9 8 6 2 0 77 14 66
2014 CS-04 42 33 8 13 4 0 0 75 17 24
2011 CS 47 36 9 3 4 1 0 84 7 272
2011 CS-01 26 55 10 6 3 0 0 81 10 31
2011 CS-02 55 28 10 1 4 2 0 85 5 103
2011 CS-03 46 38 7 2 5 1 0 85 7 97
2011 CS-04 47 33 10 10 0 0 0 80 10 30
2011 CS-05 36 45 9 9 0 0 0 82 9 11

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 48 12 8 5 0 0 74 13 145
2018 CS-02 21 57 13 6 4 0 0 77 9 53
2018 CS-03 24 45 18 6 8 0 0 69 14 51
2018 CS-04 18 50 9 18 5 0 0 68 23 22
2017 CS 31 45 12 6 6 0 0 76 12 158
2017 CS-02 35 37 13 7 8 0 0 72 15 60
2017 CS-03 24 52 11 7 6 0 0 76 13 54
2017 CS-04 19 57 10 10 5 0 0 76 14 21
2014 CS 26 39 14 15 6 0 0 65 21 192
2014 CS-01 30 25 25 20 0 0 0 55 20 20
2014 CS-02 30 42 11 12 5 0 0 72 18 74
2014 CS-03 21 39 17 15 8 0 0 61 23 66
2014 CS-04 21 38 8 25 8 0 0 58 33 24
2011 CS 31 41 13 8 6 0 0 73 14 272
2011 CS-01 42 26 16 6 10 0 0 68 16 31
2011 CS-02 29 44 17 6 5 0 0 73 11 103
2011 CS-03 29 42 11 8 8 1 0 72 17 97
2011 CS-04 27 43 10 17 3 0 0 70 20 30
2011 CS-05 55 45 0 0 0 0 0 100 0 11
2008 CS 27 43 13 9 7 0 0 71 16 215
2008 CS-01 16 42 10 23 10 0 0 58 32 31
2008 CS-02 20 47 15 8 9 0 0 67 18 85
2008 CS-03 41 43 11 3 2 0 0 84 5 61
2008 CS-04 33 30 11 15 7 4 0 65 23 27

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 36 14 19 8 0 0 59 27 147
2018 CS-02 31 31 16 15 7 0 0 62 22 55
2018 CS-03 12 43 14 25 6 0 0 55 31 51
2018 CS-04 23 27 14 27 9 0 0 50 36 22
2017 CS 23 38 13 15 9 1 0 62 24 158
2017 CS-02 25 35 18 15 5 2 0 61 20 60
2017 CS-03 26 43 6 11 13 2 0 70 24 54
2017 CS-04 10 48 24 10 10 0 0 57 19 21
2014 CS 19 36 18 19 7 0 1 55 27 192
2014 CS-01 10 35 25 25 5 0 0 45 30 20
2014 CS-02 26 32 19 18 4 0 1 59 22 74
2014 CS-03 14 36 20 23 8 0 0 50 30 66
2014 CS-04 17 42 8 13 21 0 0 58 33 24
2011 CS 21 44 17 9 8 1 0 66 17 273
2011 CS-01 16 45 26 6 6 0 0 61 13 31
2011 CS-02 22 44 19 7 7 1 0 67 14 103
2011 CS-03 18 44 15 10 10 2 0 64 21 98
2011 CS-04 27 40 10 13 10 0 0 67 23 30
2011 CS-05 27 55 9 9 0 0 0 82 9 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 28 39 14 9 8 1 0 68 18 148
2018 CS-02 27 40 16 13 4 0 0 67 16 55
2018 CS-03 25 42 8 8 15 2 0 69 24 52
2018 CS-04 32 32 23 9 5 0 0 64 14 22
2017 CS 25 43 15 13 3 0 0 69 17 157
2017 CS-02 28 38 18 12 3 0 0 67 15 60
2017 CS-03 24 41 9 19 6 0 0 66 25 53
2017 CS-04 19 67 5 10 0 0 0 86 10 21

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 45 8 5 1 0 0 85 7 147
2018 CS-02 39 52 6 2 2 0 0 91 4 54
2018 CS-03 35 50 12 4 0 0 0 85 4 52
2018 CS-04 45 18 14 18 5 0 0 64 23 22
2017 CS 38 45 9 4 3 1 0 84 6 158
2017 CS-02 42 40 8 5 2 3 0 84 7 60
2017 CS-03 35 48 7 6 4 0 0 83 9 54
2017 CS-04 33 48 14 0 5 0 0 81 5 21
2014 CS 31 42 16 8 3 0 1 74 10 192
2014 CS-01 50 35 10 0 5 0 0 85 5 20
2014 CS-02 34 42 15 7 3 0 0 76 9 74
2014 CS-03 20 39 26 12 2 0 2 60 14 66
2014 CS-04 29 63 0 4 4 0 0 92 8 24
2011 CS 35 42 14 4 5 0 0 78 8 274
2011 CS-01 48 39 6 0 6 0 0 87 6 31
2011 CS-02 32 42 13 7 6 0 0 74 13 104
2011 CS-03 27 46 20 2 4 1 0 73 6 98
2011 CS-04 47 40 7 3 3 0 0 87 7 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 28 42 18 6 5 1 0 71 12 216
2008 CS-01 16 39 23 16 6 0 0 55 23 31
2008 CS-02 26 41 24 5 5 0 0 67 9 85
2008 CS-03 36 41 11 5 5 2 0 78 10 61
2008 CS-04 25 50 11 7 4 4 0 78 11 28

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 39 11 11 7 1 0 71 18 146
2018 CS-02 32 45 8 8 8 0 0 77 15 53
2018 CS-03 33 31 13 15 6 2 0 65 22 52
2018 CS-04 18 45 14 14 9 0 0 64 23 22
2017 CS 30 42 10 10 7 0 0 73 17 158
2017 CS-02 35 42 10 7 7 0 0 77 13 60
2017 CS-03 30 44 9 9 7 0 0 74 17 54
2017 CS-04 14 48 14 19 5 0 0 62 24 21

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 45 6 6 2 1 0 86 8 145
2018 CS-02 38 47 9 4 2 0 0 85 6 53
2018 CS-03 33 50 4 8 2 4 0 86 10 52
2018 CS-04 48 33 5 10 5 0 0 81 14 21
2017 CS 49 36 11 3 1 0 0 84 4 158
2017 CS-02 50 28 15 5 2 0 0 78 7 60
2017 CS-03 39 47 11 2 2 0 0 85 4 54
2017 CS-04 52 33 10 5 0 0 0 86 5 21
2014 CS 49 32 10 7 2 0 1 82 8 192
2014 CS-01 30 45 25 0 0 0 0 75 0 20
2014 CS-02 49 34 11 5 1 0 0 82 7 74
2014 CS-03 49 32 8 11 0 0 2 82 11 66
2014 CS-04 54 29 4 4 8 0 0 83 13 24
2011 CS 61 29 7 2 0 0 0 90 3 272
2011 CS-01 60 20 10 10 0 0 0 80 10 30
2011 CS-02 61 29 9 1 0 0 0 90 1 103
2011 CS-03 54 36 7 1 1 1 0 91 2 98
2011 CS-04 67 27 3 3 0 0 0 93 3 30
2011 CS-05 100 0 0 0 0 0 0 100 0 11

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 50 16 5 7 0 0 71 12 147
2018 CS-02 20 54 15 4 7 0 0 74 11 54
2018 CS-03 19 50 17 6 8 0 0 69 13 52
2018 CS-04 27 41 18 5 9 0 0 68 14 22
2017 CS 32 40 11 11 5 0 0 72 16 158
2017 CS-02 30 40 10 13 7 0 0 70 20 60
2017 CS-03 33 39 13 9 6 0 0 72 15 54
2017 CS-04 38 52 0 5 5 0 0 90 10 21
2014 CS 24 42 10 14 9 0 1 66 24 192
2014 CS-01 10 30 30 10 20 0 0 40 30 20
2014 CS-02 23 50 8 9 8 0 1 74 18 74
2014 CS-03 21 39 11 23 6 0 0 61 29 66
2014 CS-04 38 38 0 13 13 0 0 75 25 24
2011 CS 35 34 14 11 6 0 0 69 17 273
2011 CS-01 40 27 7 23 3 0 0 67 27 30
2011 CS-02 29 38 15 12 6 0 0 67 17 104
2011 CS-03 28 39 18 7 7 1 0 67 14 98
2011 CS-04 57 20 7 10 7 0 0 77 17 30
2011 CS-05 91 9 0 0 0 0 0 100 0 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 38 14 6 8 1 0 72 14 145
2018 CS-02 38 38 13 6 6 0 0 75 11 53
2018 CS-03 24 41 16 8 10 2 0 66 18 51
2018 CS-04 27 41 23 0 9 0 0 68 9 22
2017 CS 35 34 18 7 6 0 0 69 13 158
2017 CS-02 43 27 17 8 5 0 0 70 13 60
2017 CS-03 31 35 20 6 7 0 0 67 13 54
2017 CS-04 24 52 14 5 5 0 0 76 10 21
2014 CS 26 33 17 14 10 0 1 59 24 192
2014 CS-01 15 25 25 20 15 0 0 40 35 20
2014 CS-02 28 35 18 8 9 0 1 64 18 74
2014 CS-03 21 35 15 21 8 0 0 56 29 66
2014 CS-04 33 21 21 8 17 0 0 54 25 24

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 37 18 11 7 1 0 63 18 147
2018 CS-02 22 44 17 13 4 0 0 67 17 54
2018 CS-03 25 29 23 12 10 2 0 55 22 52
2018 CS-04 32 32 18 9 9 0 0 64 18 22
2017 CS 30 40 13 10 7 0 0 70 17 158
2017 CS-02 28 45 8 12 7 0 0 73 18 60
2017 CS-03 33 30 17 11 9 0 0 63 20 54
2017 CS-04 29 52 10 5 5 0 0 81 10 21
2014 CS 25 38 14 12 10 0 1 63 23 192
2014 CS-01 15 55 10 15 5 0 0 70 20 20
2014 CS-02 30 32 16 9 11 0 1 63 21 74
2014 CS-03 14 46 12 17 12 0 0 59 29 66
2014 CS-04 46 21 13 13 8 0 0 67 21 24
2011 CS 36 40 13 7 4 1 0 77 10 271
2011 CS-01 37 47 7 7 3 0 0 83 10 30
2011 CS-02 39 46 13 2 1 0 0 84 3 103
2011 CS-03 28 36 16 10 7 2 0 65 18 97
2011 CS-04 40 33 10 13 3 0 0 73 17 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 47 11 7 3 1 0 79 10 147
2018 CS-02 30 57 6 6 2 0 0 87 7 54
2018 CS-03 25 44 15 8 6 2 0 71 14 52
2018 CS-04 36 32 18 14 0 0 0 68 14 22
2017 CS 39 35 16 8 3 0 0 74 10 158
2017 CS-02 47 27 17 7 3 0 0 73 10 60
2017 CS-03 29 39 17 13 2 0 0 68 15 54
2017 CS-04 24 52 14 5 5 0 0 76 10 21
2014 CS 30 42 19 6 3 0 0 72 9 192
2014 CS-01 35 30 20 15 0 0 0 65 15 20
2014 CS-02 34 47 16 1 1 0 0 81 3 74
2014 CS-03 21 44 23 9 3 0 0 65 12 66
2014 CS-04 38 29 21 8 4 0 0 67 13 24
2011 CS 40 42 11 6 1 0 0 82 7 272
2011 CS-01 42 39 6 10 3 0 0 81 13 31
2011 CS-02 42 45 8 5 1 0 0 86 6 103
2011 CS-03 37 36 15 8 2 1 0 74 10 97
2011 CS-04 43 40 17 0 0 0 0 83 0 30
2011 CS-05 27 73 0 0 0 0 0 100 0 11
2008 CS 35 45 9 7 4 0 0 80 11 216
2008 CS-01 29 42 13 6 10 0 0 71 16 31
2008 CS-02 31 46 8 11 5 0 0 76 15 85
2008 CS-03 43 46 8 2 2 0 0 89 3 61
2008 CS-04 29 57 4 11 0 0 0 86 11 28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 36 21 5 8 1 0 66 13 146
2018 CS-02 35 33 19 9 4 0 0 69 13 54
2018 CS-03 25 40 25 0 8 2 0 67 8 52
2018 CS-04 18 41 18 14 9 0 0 59 23 22
2017 CS 32 32 20 9 6 1 1 65 15 158
2017 CS-02 32 33 20 5 5 2 3 68 11 60
2017 CS-03 33 35 15 15 2 0 0 69 17 54
2017 CS-04 10 29 43 14 5 0 0 38 19 21
2014 CS 31 40 18 7 4 0 1 71 11 192
2014 CS-01 30 45 20 0 5 0 0 75 5 20
2014 CS-02 42 39 12 4 1 0 1 82 5 74
2014 CS-03 30 33 21 14 0 0 2 65 14 66
2014 CS-04 4 50 25 4 17 0 0 54 21 24
2011 CS 31 38 17 8 4 0 1 70 12 274
2011 CS-01 45 35 16 3 0 0 0 81 3 31
2011 CS-02 39 38 15 7 1 0 0 77 8 104
2011 CS-03 29 41 17 7 3 1 2 72 11 98
2011 CS-04 7 33 30 13 17 0 0 40 30 30
2011 CS-05 9 45 0 27 18 0 0 55 45 11
2008 CS 27 38 23 7 4 0 0 65 11 216
2008 CS-01 45 42 13 0 0 0 0 87 0 31
2008 CS-02 26 36 28 5 4 1 0 63 8 85
2008 CS-03 21 44 20 8 5 0 2 67 13 61
2008 CS-04 21 21 29 21 7 0 0 43 29 28

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 16 41 20 8 1 0 29 30 148
2018 CS-02 15 15 40 18 11 2 0 30 30 55
2018 CS-03 15 17 38 21 6 2 0 27 33 52
2018 CS-04 14 18 45 18 5 0 0 23 32 22
2017 CS 9 23 38 16 10 1 1 27 34 158
2017 CS-02 17 18 28 20 13 2 2 35 36 60
2017 CS-03 6 22 48 18 6 0 0 24 28 54
2017 CS-04 0 33 57 5 5 0 0 10 33 21
2014 CS 10 32 38 13 5 0 2 18 43 191
2014 CS-01 15 40 15 15 15 0 0 30 55 20
2014 CS-02 14 26 34 14 7 0 5 22 42 73
2014 CS-03 6 36 44 12 2 0 0 14 42 66
2014 CS-04 13 33 46 8 0 0 0 8 46 24
2011 CS 13 34 35 12 5 1 1 17 48 274
2011 CS-01 13 35 26 19 6 0 0 26 48 31
2011 CS-02 13 30 32 16 7 0 3 24 44 104
2011 CS-03 9 42 37 6 4 2 0 10 52 98
2011 CS-04 27 23 43 7 0 0 0 7 50 30
2011 CS-05 18 27 45 9 0 0 0 9 45 11
2008 CS 13 34 32 15 3 0 2 19 49 215
2008 CS-01 13 42 23 16 3 0 3 20 57 31
2008 CS-02 12 29 35 18 4 1 2 22 42 84
2008 CS-03 13 36 33 13 3 0 2 17 50 61
2008 CS-04 21 43 25 11 0 0 0 11 64 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 10 15 27 27 16 3 1 46 26 146
2018 CS-02 7 13 22 29 22 7 0 55 22 55
2018 CS-03 16 16 30 16 20 2 0 37 33 50
2018 CS-04 9 23 32 32 5 0 0 36 32 22
2017 CS 10 22 27 17 18 2 4 37 34 157
2017 CS-02 7 13 40 18 17 2 3 37 21 60
2017 CS-03 13 22 21 19 20 0 6 41 37 54
2017 CS-04 10 38 29 10 10 0 5 20 50 21
2014 CS 14 24 36 15 7 1 3 23 39 192
2014 CS-01 10 15 50 10 10 5 0 21 26 20
2014 CS-02 12 16 38 16 11 1 5 29 30 74
2014 CS-03 15 32 29 17 6 0 2 23 48 66
2014 CS-04 21 25 42 13 0 0 0 13 46 24
2011 CS 11 19 34 22 7 3 4 32 32 271
2011 CS-01 19 13 26 23 6 6 6 33 37 31
2011 CS-02 13 14 32 26 8 3 4 37 28 102
2011 CS-03 8 26 34 16 8 4 3 27 37 97
2011 CS-04 7 17 40 27 7 0 3 34 24 30
2011 CS-05 0 27 55 18 0 0 0 18 27 11
2008 CS 15 24 32 18 7 1 2 26 41 214
2008 CS-01 16 26 29 13 13 0 3 27 43 31
2008 CS-02 13 27 31 18 6 2 2 25 43 84
2008 CS-03 15 22 32 22 7 2 2 29 38 60
2008 CS-04 25 21 32 14 7 0 0 21 46 28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 27 28 14 6 3 0 20 51 147
2018 CS-02 20 18 29 16 11 5 0 29 40 55
2018 CS-03 29 29 25 13 2 2 0 16 59 52
2018 CS-04 27 27 23 18 5 0 0 23 55 22
2017 CS 21 26 28 11 9 3 3 21 49 158
2017 CS-02 18 17 32 15 13 2 3 30 37 60
2017 CS-03 20 30 30 9 6 4 2 16 53 54
2017 CS-04 29 43 10 14 5 0 0 19 71 21
2014 CS 32 22 29 10 3 1 3 14 56 192
2014 CS-01 25 25 25 10 10 0 5 21 53 20
2014 CS-02 23 16 36 15 3 0 7 19 42 74
2014 CS-03 39 29 20 8 3 2 0 11 69 66
2014 CS-04 42 21 33 4 0 0 0 4 63 24
2011 CS 28 26 24 12 5 1 3 18 57 272
2011 CS-01 23 26 23 13 6 0 10 21 54 31
2011 CS-02 23 25 28 13 7 1 3 20 50 102
2011 CS-03 34 28 17 13 4 2 2 18 64 98
2011 CS-04 43 17 33 7 0 0 0 7 60 30
2011 CS-05 9 55 27 9 0 0 0 9 64 11
2008 CS 31 28 24 10 3 2 1 14 61 214
2008 CS-01 35 23 16 16 3 3 3 21 62 31
2008 CS-02 30 27 28 11 4 1 0 15 57 83
2008 CS-03 30 31 23 10 2 2 3 12 64 61
2008 CS-04 36 39 18 4 4 0 0 7 75 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 8 15 33 32 12 1 0 43 23 146
2018 CS-02 5 13 27 40 15 0 0 55 18 55
2018 CS-03 8 16 37 25 12 2 0 38 24 51
2018 CS-04 9 27 41 14 9 0 0 23 36 22
2017 CS 8 11 36 25 16 1 3 43 20 158
2017 CS-02 3 5 35 28 22 2 5 54 9 60
2017 CS-03 7 15 35 34 7 0 2 42 23 54
2017 CS-04 14 29 48 5 5 0 0 10 43 21
2014 CS 10 17 36 28 5 0 4 35 28 192
2014 CS-01 5 5 35 40 5 0 10 50 11 20
2014 CS-02 8 19 31 28 8 0 5 39 29 74
2014 CS-03 14 12 41 27 5 0 2 32 26 66
2014 CS-04 17 29 29 25 0 0 0 25 46 24
2011 CS 5 18 39 26 10 0 1 36 24 274
2011 CS-01 6 16 26 29 19 0 3 50 23 31
2011 CS-02 3 20 34 29 13 0 2 42 24 104
2011 CS-03 6 16 41 29 6 1 1 35 23 98
2011 CS-04 13 20 53 10 3 0 0 13 33 30
2011 CS-05 0 18 73 0 9 0 0 9 18 11
2008 CS 9 15 41 24 9 1 0 34 24 213
2008 CS-01 3 13 45 26 13 0 0 39 16 31
2008 CS-02 11 13 38 27 10 1 0 37 24 84
2008 CS-03 7 10 44 31 5 2 2 37 17 61
2008 CS-04 15 33 41 4 7 0 0 11 48 27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 24 30 15 9 0 0 24 46 145
2018 CS-02 15 21 27 25 12 0 0 37 37 52
2018 CS-03 25 31 27 12 6 0 0 17 56 52
2018 CS-04 27 27 41 0 5 0 0 5 55 22
2017 CS 28 29 20 14 8 3 0 22 58 158
2017 CS-02 23 18 28 18 10 2 0 29 42 60
2017 CS-03 31 35 15 13 2 4 0 16 69 54
2017 CS-04 29 48 10 14 0 0 0 14 76 21
2014 CS 30 26 28 10 4 1 3 15 57 192
2014 CS-01 25 20 25 30 0 0 0 30 45 20
2014 CS-02 19 22 35 9 9 0 5 20 43 74
2014 CS-03 36 29 23 9 0 2 2 10 67 66
2014 CS-04 50 21 25 4 0 0 0 4 71 24
2011 CS 19 31 29 13 5 1 1 18 52 273
2011 CS-01 29 16 42 10 3 0 0 13 45 31
2011 CS-02 17 32 25 17 7 0 1 25 50 103
2011 CS-03 17 32 32 10 5 2 2 16 51 98
2011 CS-04 27 40 20 13 0 0 0 13 67 30
2011 CS-05 9 36 36 9 0 0 9 10 50 11
2008 CS 24 27 27 16 5 0 2 21 51 215
2008 CS-01 23 35 19 13 6 0 3 20 60 31
2008 CS-02 26 21 25 18 6 1 2 25 49 84
2008 CS-03 15 33 31 18 2 0 2 20 48 61
2008 CS-04 39 18 25 18 0 0 0 18 57 28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 18 26 22 19 1 3 43 30 148
2018 CS-02 11 15 18 25 29 0 2 56 26 55
2018 CS-03 12 21 23 23 15 2 4 41 35 52
2018 CS-04 14 23 41 9 14 0 0 23 36 22
2017 CS 13 18 30 19 18 1 1 38 32 158
2017 CS-02 8 8 35 25 22 2 0 47 17 60
2017 CS-03 13 24 28 17 17 0 2 34 38 54
2017 CS-04 19 33 33 5 10 0 0 14 52 21
2014 CS 10 15 27 25 14 1 7 43 28 190
2014 CS-01 10 10 20 20 25 5 10 53 24 20
2014 CS-02 7 12 28 26 15 0 12 46 22 74
2014 CS-03 11 14 30 25 14 2 5 42 27 64
2014 CS-04 21 17 21 38 4 0 0 42 38 24
2011 CS 9 15 27 28 14 3 4 45 26 272
2011 CS-01 23 16 13 19 16 10 3 41 44 31
2011 CS-02 4 14 24 32 18 2 7 55 19 102
2011 CS-03 10 14 38 27 8 2 1 36 25 98
2011 CS-04 10 20 17 33 17 3 0 52 31 30
2011 CS-05 0 27 27 18 18 0 9 40 30 11
2008 CS 14 24 27 19 13 0 2 34 39 216
2008 CS-01 13 26 23 23 16 0 0 39 39 31
2008 CS-02 9 21 33 20 12 1 4 33 32 85
2008 CS-03 15 26 26 18 13 0 2 32 42 61
2008 CS-04 25 21 21 18 14 0 0 32 46 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 29 30 16 5 1 0 21 48 147
2018 CS-02 19 24 24 19 13 2 0 32 43 54
2018 CS-03 23 29 33 13 0 2 0 14 53 52
2018 CS-04 18 32 23 23 5 0 0 27 50 22
2017 CS 13 24 37 13 8 3 3 22 39 158
2017 CS-02 17 10 38 20 10 3 2 32 28 60
2017 CS-03 13 28 41 11 4 2 2 15 43 54
2017 CS-04 14 48 19 5 5 5 5 11 68 21
2014 CS 21 24 35 13 2 1 4 16 48 192
2014 CS-01 25 15 35 10 10 0 5 21 42 20
2014 CS-02 19 18 38 14 1 3 8 17 41 74
2014 CS-03 26 30 30 12 2 0 0 14 56 66
2014 CS-04 21 25 38 17 0 0 0 17 46 24
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 34 14 9 3 11 5 68 15 147
2018 CS-02 20 26 15 13 7 11 7 57 25 54
2018 CS-03 17 38 15 4 2 17 6 73 8 52
2018 CS-04 36 32 18 9 0 0 5 71 10 22
2017 CS 39 34 14 5 3 3 3 77 8 157
2017 CS-02 37 27 15 7 3 5 5 72 11 59
2017 CS-03 39 35 17 6 0 2 2 77 6 54
2017 CS-04 29 52 10 0 5 0 5 85 5 21
2014 CS 37 27 12 7 4 3 9 73 13 192
2014 CS-01 25 40 10 10 0 10 5 76 12 20
2014 CS-02 39 30 12 3 1 3 12 81 5 74
2014 CS-03 32 23 14 12 8 3 9 62 23 66
2014 CS-04 50 25 13 4 4 0 4 78 9 24

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 34 11 8 5 0 2 76 13 146
2018 CS-02 30 39 15 4 9 0 4 71 13 54
2018 CS-03 46 25 6 17 4 0 2 73 22 52
2018 CS-04 48 43 5 0 5 0 0 90 5 21
2017 CS 53 29 10 3 6 0 0 81 9 156
2017 CS-02 56 24 14 2 5 0 0 80 7 59
2017 CS-03 55 26 8 6 6 0 0 81 11 53
2017 CS-04 38 52 0 5 5 0 0 90 10 21
2014 CS 53 25 8 8 5 1 1 78 13 192
2014 CS-01 40 45 5 5 5 0 0 85 10 20
2014 CS-02 54 24 9 5 5 0 1 79 11 74
2014 CS-03 45 27 9 12 5 2 0 74 17 66
2014 CS-04 83 4 0 13 0 0 0 88 13 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 10 27 14 14 12 18 4 48 33 146
2018 CS-02 9 22 20 7 17 22 2 41 32 54
2018 CS-03 10 24 12 22 10 20 4 44 41 51
2018 CS-04 9 41 5 18 9 9 9 61 33 22
2017 CS 19 22 24 9 9 15 2 50 21 158
2017 CS-02 22 18 28 7 7 17 2 49 16 60
2017 CS-03 11 20 24 13 9 18 4 41 29 54
2017 CS-04 5 33 24 5 19 14 0 44 28 21
2014 CS 13 27 23 13 8 9 7 47 25 192
2014 CS-01 10 35 20 5 15 10 5 53 24 20
2014 CS-02 14 20 23 9 4 15 15 48 19 74
2014 CS-03 12 26 24 17 12 6 3 42 32 66
2014 CS-04 17 33 29 13 8 0 0 50 21 24

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 40 5 3 3 0 1 90 6 146
2018 CS-02 44 37 9 2 6 0 2 83 8 54
2018 CS-03 57 35 4 4 0 0 0 92 4 51
2018 CS-04 45 50 0 0 5 0 0 95 5 22
2017 CS 55 33 6 4 2 0 0 88 6 158
2017 CS-02 57 23 12 5 3 0 0 80 8 60
2017 CS-03 56 35 4 6 0 0 0 91 6 54
2017 CS-04 43 52 0 0 5 0 0 95 5 21
2014 CS 49 38 7 5 1 1 0 87 6 192
2014 CS-01 50 45 0 5 0 0 0 95 5 20
2014 CS-02 57 30 11 1 1 0 0 86 3 74
2014 CS-03 38 46 6 8 2 2 0 85 9 66
2014 CS-04 54 38 0 8 0 0 0 92 8 24

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 46 9 4 3 0 0 83 8 145
2018 CS-02 35 48 7 6 4 0 0 83 9 54
2018 CS-03 38 44 12 4 2 0 0 83 6 52
2018 CS-04 41 45 5 0 9 0 0 86 9 22
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 33 10 4 9 0 1 77 13 146
2018 CS-02 47 28 13 6 6 0 0 75 11 53
2018 CS-03 46 21 10 6 15 0 2 69 22 52
2018 CS-04 23 64 14 0 0 0 0 86 0 22
2017 CS 39 42 9 6 4 1 0 81 10 158
2017 CS-02 42 37 15 5 2 0 0 78 7 60
2017 CS-03 35 39 7 6 9 4 0 77 15 54
2017 CS-04 24 62 5 10 0 0 0 86 10 21
2014 CS 36 41 15 5 3 0 0 78 8 192
2014 CS-01 25 50 10 15 0 0 0 75 15 20
2014 CS-02 43 38 12 4 3 0 0 81 7 74
2014 CS-03 27 46 21 2 5 0 0 73 6 66
2014 CS-04 50 29 8 8 4 0 0 79 13 24
2011 CS 38 36 11 9 5 0 0 74 15 273
2011 CS-01 32 42 6 6 13 0 0 74 19 31
2011 CS-02 38 38 13 9 3 0 1 76 12 104
2011 CS-03 32 35 14 9 8 1 0 68 18 97
2011 CS-04 50 27 7 17 0 0 0 77 17 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 25 31 17 14 13 0 0 56 27 216
2008 CS-01 19 29 26 10 16 0 0 48 26 31
2008 CS-02 26 22 14 21 15 0 1 49 37 85
2008 CS-03 26 39 16 8 10 0 0 66 18 61
2008 CS-04 25 32 18 18 7 0 0 57 25 28

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 28 13 5 3 1 0 78 8 144
2018 CS-02 57 24 10 6 2 2 0 82 8 51
2018 CS-03 44 19 23 8 6 0 0 63 13 52
2018 CS-04 41 50 9 0 0 0 0 91 0 22
2017 CS 47 31 11 4 3 3 0 80 8 158
2017 CS-02 53 32 7 5 2 2 0 86 7 60
2017 CS-03 41 22 24 2 6 6 0 67 8 54
2017 CS-04 38 43 0 14 5 0 0 81 19 21
2014 CS 45 38 7 4 4 1 1 84 8 192
2014 CS-01 30 45 10 0 10 5 0 79 11 20
2014 CS-02 54 31 5 5 3 0 1 86 8 74
2014 CS-03 41 41 9 6 3 0 0 82 9 66
2014 CS-04 42 46 8 0 4 0 0 88 4 24
2011 CS 48 27 12 6 5 2 0 77 11 272
2011 CS-01 39 29 10 13 6 3 0 70 20 31
2011 CS-02 55 25 13 4 2 1 0 81 6 104
2011 CS-03 41 30 10 6 8 4 0 74 15 97
2011 CS-04 43 27 17 10 3 0 0 70 13 30
2011 CS-05 90 10 0 0 0 0 0 100 0 10
2008 CS 40 25 13 8 10 2 0 67 19 216
2008 CS-01 45 29 6 3 16 0 0 74 19 31
2008 CS-02 39 19 14 14 12 1 1 59 27 85
2008 CS-03 43 28 16 3 5 5 0 74 9 61
2008 CS-04 32 29 14 11 11 4 0 63 22 28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 38 7 7 3 0 1 82 10 147
2018 CS-02 46 31 11 6 4 0 2 79 9 54
2018 CS-03 40 37 4 12 6 0 2 78 18 52
2018 CS-04 27 59 14 0 0 0 0 86 0 22
2017 CS 43 35 8 9 3 1 1 80 12 157
2017 CS-02 54 24 10 10 2 0 0 78 12 59
2017 CS-03 35 35 7 11 6 4 2 74 18 54
2017 CS-04 33 52 5 5 5 0 0 86 10 21
2014 CS 41 39 9 7 3 0 1 81 9 192
2014 CS-01 30 45 10 15 0 0 0 75 15 20
2014 CS-02 46 34 11 4 4 0 1 81 8 74
2014 CS-03 33 43 11 9 3 0 2 77 12 66
2014 CS-04 54 42 4 0 0 0 0 96 0 24
2011 CS 43 32 8 11 5 1 0 76 16 273
2011 CS-01 32 26 16 16 10 0 0 58 26 31
2011 CS-02 47 31 7 9 6 1 0 79 15 104
2011 CS-03 38 34 8 12 5 2 0 74 18 97
2011 CS-04 43 37 7 10 3 0 0 80 13 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 31 34 13 10 12 0 0 65 21 216
2008 CS-01 32 29 13 10 16 0 0 61 26 31
2008 CS-02 29 32 15 7 16 0 0 61 24 85
2008 CS-03 31 36 13 15 5 0 0 67 20 61
2008 CS-04 29 43 11 11 7 0 0 71 18 28

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 62 27 6 2 2 1 0 90 4 147
2018 CS-02 65 28 4 2 2 0 0 93 4 54
2018 CS-03 50 27 13 2 4 4 0 80 6 52
2018 CS-04 73 27 0 0 0 0 0 100 0 22
2017 CS 65 20 10 1 3 1 0 86 4 158
2017 CS-02 65 18 10 2 3 2 0 85 5 60
2017 CS-03 59 24 13 0 2 2 0 85 2 54
2017 CS-04 67 24 0 5 5 0 0 90 10 21

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 24 13 5 6 0 1 75 12 147
2018 CS-02 54 26 11 4 6 0 0 80 9 54
2018 CS-03 40 21 17 12 8 0 2 63 20 52
2018 CS-04 59 27 14 0 0 0 0 86 0 22
2017 CS 53 26 11 6 4 0 0 79 10 158
2017 CS-02 58 23 12 3 3 0 0 82 7 60
2017 CS-03 43 26 19 6 7 0 0 68 13 54
2017 CS-04 57 29 0 10 5 0 0 86 14 21
2014 CS 48 35 11 3 2 0 0 83 5 192
2014 CS-01 35 35 25 0 5 0 0 70 5 20
2014 CS-02 54 31 9 3 3 0 0 85 5 74
2014 CS-03 41 41 12 5 2 0 0 82 6 66
2014 CS-04 67 25 8 0 0 0 0 92 0 24
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 38 21 5 5 7 9 63 12 58
2018 CS-03 10 35 29 6 3 3 13 54 12 31
2018 CS-04 21 42 16 5 5 11 0 71 12 19
2017 CS 17 40 12 10 8 8 5 65 21 60
2017 CS-03 6 37 18 9 9 15 6 54 23 33
2017 CS-04 25 45 5 15 5 0 5 74 21 20
2014 CS 18 42 13 8 6 3 10 69 16 71
2014 CS-03 19 38 12 7 2 5 17 73 12 42
2014 CS-04 14 52 14 5 14 0 0 67 19 21

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 35 15 9 5 5 1 70 14 148
2018 CS-02 24 40 13 7 4 11 2 73 13 55
2018 CS-03 23 44 15 12 4 2 0 69 16 52
2018 CS-04 45 14 23 9 9 0 0 59 18 22
2017 CS 26 34 18 6 4 11 0 68 11 158
2017 CS-02 28 25 20 0 5 22 0 68 6 60
2017 CS-03 18 48 17 9 4 4 0 69 13 54
2017 CS-04 24 29 24 14 5 5 0 55 20 21
2014 CS 24 36 14 8 5 13 0 69 14 192
2014 CS-01 20 30 10 5 5 30 0 71 14 20
2014 CS-02 27 31 15 5 3 19 0 72 10 74
2014 CS-03 17 43 17 11 6 8 0 64 18 66
2014 CS-04 38 33 8 13 8 0 0 71 21 24
2011 CS 24 35 17 7 7 10 0 65 16 272
2011 CS-01 29 48 3 3 0 16 0 92 4 31
2011 CS-02 20 33 19 8 9 10 1 60 18 103
2011 CS-03 19 29 23 10 6 13 0 55 19 97
2011 CS-04 30 43 13 3 10 0 0 73 13 30
2011 CS-05 64 36 0 0 0 0 0 100 0 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 34 17 14 11 1 1 58 25 148
2018 CS-02 16 33 20 18 9 4 0 51 28 55
2018 CS-03 15 40 21 13 8 0 2 57 22 52
2018 CS-04 36 27 9 9 18 0 0 64 27 22
2017 CS 24 31 21 13 9 2 0 56 22 158
2017 CS-02 23 28 27 8 10 3 0 54 19 60
2017 CS-03 15 39 24 15 7 0 0 54 22 54
2017 CS-04 33 29 10 19 10 0 0 62 29 21
2014 CS 17 36 21 16 6 4 0 55 23 191
2014 CS-01 10 50 10 20 0 10 0 67 22 20
2014 CS-02 18 30 26 15 5 7 0 51 22 74
2014 CS-03 12 40 23 17 8 0 0 52 25 65
2014 CS-04 29 29 13 17 13 0 0 58 29 24
2011 CS 18 33 21 15 10 3 0 52 26 274
2011 CS-01 19 42 10 23 6 0 0 61 29 31
2011 CS-02 15 31 27 13 10 3 1 48 24 104
2011 CS-03 13 30 24 16 11 5 0 45 29 98
2011 CS-04 13 50 7 13 17 0 0 63 30 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 13 21 25 19 18 3 0 36 38 216
2008 CS-01 13 6 42 10 26 3 0 20 37 31
2008 CS-02 12 21 26 20 18 4 0 34 39 85
2008 CS-03 7 31 26 15 18 3 0 39 34 61
2008 CS-04 21 18 7 36 14 4 0 41 52 28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 31 17 18 11 7 0 50 32 148
2018 CS-02 15 24 18 22 9 13 0 44 35 55
2018 CS-03 10 33 19 19 12 8 0 46 33 52
2018 CS-04 18 45 5 9 23 0 0 64 32 22
2017 CS 16 30 24 15 8 6 0 50 24 158
2017 CS-02 15 30 25 15 8 7 0 48 25 60
2017 CS-03 15 28 26 13 11 7 0 46 26 54
2017 CS-04 10 43 24 19 5 0 0 52 24 21
2014 CS 10 30 24 18 11 7 0 43 31 192
2014 CS-01 5 25 35 25 5 5 0 32 32 20
2014 CS-02 11 31 19 16 8 15 0 49 29 74
2014 CS-03 9 26 30 18 14 3 0 36 33 66
2014 CS-04 17 33 13 17 21 0 0 50 38 24
2011 CS 7 32 21 21 14 6 0 41 37 272
2011 CS-01 13 39 19 10 16 3 0 53 27 31
2011 CS-02 7 26 25 23 12 7 0 35 38 103
2011 CS-03 3 32 21 24 13 7 0 38 40 97
2011 CS-04 10 30 20 17 23 0 0 40 40 30
2011 CS-05 18 64 0 18 0 0 0 82 18 11
2008 CS 4 20 19 30 23 5 0 25 56 215
2008 CS-01 0 19 19 32 23 6 0 21 59 31
2008 CS-02 5 14 22 29 22 7 0 20 56 85
2008 CS-03 3 20 23 28 21 3 2 24 52 61
2008 CS-04 7 21 4 39 29 0 0 29 68 28

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 32 18 18 16 2 0 48 34 148
2018 CS-02 15 31 16 16 18 4 0 47 36 55
2018 CS-03 12 27 21 23 15 2 0 39 39 52
2018 CS-04 18 41 14 14 14 0 0 59 27 22
2017 CS 15 40 18 12 11 4 1 57 24 158
2017 CS-02 12 37 20 13 12 7 0 52 27 60
2017 CS-03 13 41 18 15 7 4 2 57 24 54
2017 CS-04 10 52 19 10 10 0 0 62 19 21
2014 CS 13 35 20 19 11 2 0 49 31 192
2014 CS-01 5 45 35 10 5 0 0 50 15 20
2014 CS-02 18 26 19 23 12 3 0 44 36 74
2014 CS-03 8 39 18 18 14 3 0 49 33 66
2014 CS-04 17 33 21 17 13 0 0 50 29 24
2011 CS 12 31 24 18 13 3 0 44 31 272
2011 CS-01 19 39 16 13 13 0 0 58 26 31
2011 CS-02 12 20 24 29 13 2 0 33 43 103
2011 CS-03 6 33 32 10 13 5 0 41 25 97
2011 CS-04 10 47 13 17 13 0 0 57 30 30
2011 CS-05 45 45 9 0 0 0 0 91 0 11
2008 CS 7 24 22 26 19 1 0 32 46 216
2008 CS-01 10 13 35 26 16 0 0 23 42 31
2008 CS-02 6 24 22 26 21 1 0 30 48 85
2008 CS-03 5 30 18 31 15 2 0 35 47 61
2008 CS-04 11 25 14 21 29 0 0 36 50 28
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 46 12 8 7 1 0 73 15 145
2018 CS-02 25 43 9 9 9 4 0 71 20 53
2018 CS-03 24 57 10 6 4 0 0 80 10 51
2018 CS-04 32 36 14 14 5 0 0 68 18 22
2017 CS 18 47 18 9 4 3 1 68 13 157
2017 CS-02 18 42 18 10 5 5 2 64 16 60
2017 CS-03 17 58 15 7 2 2 0 76 9 54
2017 CS-04 15 40 30 5 10 0 0 55 15 20
2014 CS 19 43 23 8 6 1 0 63 14 192
2014 CS-01 25 40 30 0 5 0 0 65 5 20
2014 CS-02 19 39 24 8 7 3 0 60 15 74
2014 CS-03 12 44 27 11 6 0 0 56 17 66
2014 CS-04 29 50 8 8 4 0 0 79 13 24
2011 CS 19 42 21 11 5 2 0 62 16 274
2011 CS-01 39 42 10 3 6 0 0 81 10 31
2011 CS-02 13 38 27 15 4 3 0 52 20 104
2011 CS-03 17 42 22 8 7 3 0 61 16 98
2011 CS-04 13 60 17 10 0 0 0 73 10 30
2011 CS-05 55 27 0 18 0 0 0 82 18 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 39 14 6 3 2 0 77 9 145
2018 CS-02 35 40 13 2 4 6 0 80 6 52
2018 CS-03 33 40 13 12 2 0 0 73 13 52
2018 CS-04 32 50 9 5 5 0 0 82 9 22
2017 CS 37 41 13 4 3 2 1 79 7 158
2017 CS-02 33 33 18 8 3 3 0 69 12 60
2017 CS-03 33 43 15 4 2 2 2 79 6 54
2017 CS-04 43 52 0 0 5 0 0 95 5 21
2014 CS 42 36 10 6 3 3 1 80 9 192
2014 CS-01 35 40 20 5 0 0 0 75 5 20
2014 CS-02 42 36 8 5 1 4 3 84 7 74
2014 CS-03 35 39 12 6 5 3 0 76 11 66
2014 CS-04 54 33 0 8 4 0 0 88 13 24
2011 CS 35 34 12 9 4 5 1 73 14 274
2011 CS-01 48 35 10 3 0 0 3 87 3 31
2011 CS-02 32 35 15 7 6 5 1 70 13 104
2011 CS-03 26 38 9 13 5 8 1 70 20 98
2011 CS-04 50 20 17 13 0 0 0 70 13 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 21 34 16 14 11 3 2 57 26 216
2008 CS-01 19 32 32 6 0 6 3 57 7 31
2008 CS-02 20 29 12 18 15 5 1 53 35 85
2008 CS-03 15 43 11 16 11 0 3 59 29 61
2008 CS-04 32 29 21 11 7 0 0 61 18 28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 42 14 3 3 2 0 80 6 146
2018 CS-02 42 42 11 2 2 2 0 85 4 53
2018 CS-03 29 46 15 4 4 2 0 76 8 52
2018 CS-04 32 45 18 5 0 0 0 77 5 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 22 17 15 8 11 1 54 26 146
2018 CS-02 31 26 9 13 9 9 2 65 25 54
2018 CS-03 22 20 25 16 6 12 0 47 24 51
2018 CS-04 14 23 18 18 14 14 0 42 37 22
2017 CS 18 28 23 11 8 13 0 52 22 158
2017 CS-02 20 30 22 10 7 12 0 57 19 60
2017 CS-03 15 26 24 13 9 13 0 47 26 54
2017 CS-04 10 29 29 14 14 5 0 40 30 21
2014 CS 19 26 23 14 10 9 0 49 26 192
2014 CS-01 15 30 30 15 10 0 0 45 25 20
2014 CS-02 22 22 26 9 8 14 0 50 20 74
2014 CS-03 14 30 17 18 14 8 0 48 34 66
2014 CS-04 25 17 25 17 8 8 0 45 27 24
2011 CS 16 24 19 11 13 15 1 48 29 274
2011 CS-01 26 26 6 10 10 19 3 67 25 31
2011 CS-02 13 22 22 15 11 15 2 42 31 104
2011 CS-03 13 23 21 7 19 15 0 43 31 98
2011 CS-04 13 30 20 17 10 10 0 48 30 30
2011 CS-05 45 36 9 0 0 9 0 90 0 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 31 20 10 16 3 0 52 27 146
2018 CS-02 21 28 23 4 21 4 0 51 25 53
2018 CS-03 10 37 19 13 17 4 0 48 32 52
2018 CS-04 32 23 18 18 9 0 0 55 27 22
2017 CS 16 39 14 16 13 1 0 56 30 158
2017 CS-02 12 37 17 23 10 2 0 49 34 60
2017 CS-03 20 39 17 9 13 2 0 60 23 54
2017 CS-04 5 52 14 14 14 0 0 57 29 21
2014 CS 10 36 18 20 14 2 0 48 34 191
2014 CS-01 5 35 35 10 15 0 0 40 25 20
2014 CS-02 14 28 20 23 12 3 0 43 36 74
2014 CS-03 9 45 9 23 11 3 0 56 35 65
2014 CS-04 8 29 21 17 25 0 0 38 42 24
2011 CS 20 34 21 11 12 2 0 55 24 273
2011 CS-01 26 23 26 3 19 3 0 50 23 31
2011 CS-02 17 39 21 9 12 2 0 57 21 103
2011 CS-03 17 29 20 19 11 3 0 47 32 98
2011 CS-04 20 37 23 7 13 0 0 57 20 30
2011 CS-05 45 55 0 0 0 0 0 100 0 11
2008 CS 12 31 21 17 18 0 0 44 35 216
2008 CS-01 13 26 19 19 23 0 0 39 42 31
2008 CS-02 11 34 16 20 16 1 1 46 37 85
2008 CS-03 11 36 26 15 11 0 0 48 26 61
2008 CS-04 11 21 29 11 29 0 0 32 39 28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 30 16 12 25 0 2 46 38 147
2018 CS-02 15 30 11 15 28 0 2 45 43 54
2018 CS-03 8 35 21 10 25 0 2 43 35 52
2018 CS-04 23 18 14 14 27 0 5 43 43 22
2017 CS 13 23 16 22 26 1 0 36 48 158
2017 CS-02 7 18 22 32 20 2 0 26 52 60
2017 CS-03 13 29 11 15 30 2 0 43 46 54
2017 CS-04 14 29 19 14 24 0 0 43 38 21
2014 CS 8 17 12 23 36 3 1 26 61 192
2014 CS-01 5 15 20 10 45 5 0 21 58 20
2014 CS-02 7 16 11 26 39 1 0 23 66 74
2014 CS-03 8 17 15 20 35 5 2 26 58 66
2014 CS-04 17 13 8 33 29 0 0 29 63 24
2011 CS 11 21 17 18 32 2 1 32 51 274
2011 CS-01 16 16 16 16 32 3 0 33 50 31
2011 CS-02 5 17 14 24 38 1 1 23 63 104
2011 CS-03 10 23 17 13 32 3 1 35 47 98
2011 CS-04 17 20 23 17 23 0 0 37 40 30
2011 CS-05 36 45 18 0 0 0 0 82 0 11
2008 CS 7 19 15 23 35 0 1 27 58 216
2008 CS-01 10 16 13 26 35 0 0 26 61 31
2008 CS-02 2 14 13 28 42 0 0 16 71 85
2008 CS-03 11 25 18 16 28 0 2 37 45 61
2008 CS-04 7 25 18 18 29 0 4 33 48 28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 38 22 10 10 3 0 57 20 147
2018 CS-02 19 37 26 11 6 2 0 57 17 54
2018 CS-03 13 35 23 10 15 4 0 50 26 52
2018 CS-04 14 55 23 0 9 0 0 68 9 22
2017 CS 16 43 21 11 5 3 0 62 16 158
2017 CS-02 18 47 15 12 7 2 0 66 19 60
2017 CS-03 13 39 31 9 4 4 0 54 13 54
2017 CS-04 14 62 14 5 5 0 0 76 10 21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 33 10 2 1 3 1 86 4 147
2018 CS-02 45 35 11 2 2 4 2 85 4 55
2018 CS-03 42 38 10 4 2 4 0 84 6 52
2018 CS-04 62 29 10 0 0 0 0 90 0 21
2017 CS 39 41 10 3 2 4 1 84 5 158
2017 CS-02 42 28 10 7 5 7 2 76 13 60
2017 CS-03 35 50 13 0 0 2 0 87 0 54
2017 CS-04 48 38 10 5 0 0 0 86 5 21
2014 CS 45 34 12 3 2 4 1 83 5 190
2014 CS-01 50 50 0 0 0 0 0 100 0 20
2014 CS-02 42 27 18 1 4 5 1 75 6 73
2014 CS-03 38 39 12 6 0 5 0 81 6 65
2014 CS-04 67 25 4 0 4 0 0 92 4 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 38 10 1 1 3 1 87 3 147
2018 CS-02 50 33 7 2 2 4 2 88 4 54
2018 CS-03 37 40 17 2 2 2 0 78 4 52
2018 CS-04 45 55 0 0 0 0 0 100 0 22
2017 CS 39 42 12 4 1 3 0 83 5 158
2017 CS-02 40 32 17 3 3 5 0 75 7 60
2017 CS-03 32 56 11 2 0 0 0 87 2 54
2017 CS-04 43 43 5 5 0 5 0 90 5 21
2014 CS 44 38 8 4 3 3 1 85 6 192
2014 CS-01 50 45 0 5 0 0 0 95 5 20
2014 CS-02 43 35 11 1 4 4 1 83 6 74
2014 CS-03 36 44 12 5 0 3 0 83 5 66
2014 CS-04 54 33 0 4 8 0 0 88 13 24
2011 CS 33 36 18 6 4 4 0 71 10 272
2011 CS-01 42 39 3 3 6 6 0 86 10 31
2011 CS-02 31 33 25 6 1 4 0 67 7 103
2011 CS-03 24 38 19 8 7 4 0 65 16 97
2011 CS-04 40 43 10 0 7 0 0 83 7 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 35 8 3 1 0 0 88 4 148
2018 CS-02 55 33 9 2 2 0 0 87 4 55
2018 CS-03 48 37 10 6 0 0 0 85 6 52
2018 CS-04 50 45 0 5 0 0 0 95 5 22
2017 CS 47 37 9 4 2 1 0 85 6 158
2017 CS-02 50 32 12 2 3 2 0 83 5 60
2017 CS-03 44 46 4 6 0 0 0 91 6 54
2017 CS-04 48 33 14 5 0 0 0 81 5 21
2014 CS 49 36 12 2 1 0 1 85 3 192
2014 CS-01 45 55 0 0 0 0 0 100 0 20
2014 CS-02 51 31 12 3 1 0 1 84 4 74
2014 CS-03 42 38 18 2 0 0 0 80 2 66
2014 CS-04 54 33 8 0 4 0 0 88 4 24
2011 CS 42 36 14 4 3 1 0 79 8 272
2011 CS-01 42 45 6 0 3 3 0 90 3 31
2011 CS-02 39 35 19 4 3 0 0 74 7 103
2011 CS-03 36 39 13 5 5 1 0 76 10 97
2011 CS-04 47 37 7 10 0 0 0 83 10 30
2011 CS-05 100 0 0 0 0 0 0 100 0 11
2008 CS 27 39 19 8 6 0 0 66 14 216
2008 CS-01 26 39 19 6 10 0 0 65 16 31
2008 CS-02 26 38 20 11 6 0 0 64 16 85
2008 CS-03 23 49 15 3 10 0 0 72 13 61
2008 CS-04 32 32 25 11 0 0 0 64 11 28

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 39 33 14 7 5 1 0 73 12 147
2018 CS-02 35 39 13 9 2 2 0 75 11 54
2018 CS-03 37 29 15 10 10 0 0 65 19 52
2018 CS-04 41 32 18 5 5 0 0 73 9 22
2017 CS 39 32 14 8 6 1 0 72 14 158
2017 CS-02 40 27 15 7 10 2 0 68 17 60
2017 CS-03 35 30 22 7 6 0 0 65 13 54
2017 CS-04 38 48 5 10 0 0 0 86 10 21
2014 CS 29 34 16 12 8 1 0 64 21 192
2014 CS-01 40 35 10 15 0 0 0 75 15 20
2014 CS-02 27 36 16 11 8 1 0 64 19 74
2014 CS-03 24 35 17 15 8 2 0 60 23 66
2014 CS-04 33 25 17 8 17 0 0 58 25 24
2011 CS 31 36 21 8 3 1 0 67 11 274
2011 CS-01 32 45 13 3 6 0 0 77 10 31
2011 CS-02 25 39 25 10 0 1 0 65 10 104
2011 CS-03 28 34 26 5 7 1 0 62 12 98
2011 CS-04 43 27 10 20 0 0 0 70 20 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 37 15 7 5 0 0 73 12 148
2018 CS-02 29 45 16 7 2 0 0 75 9 55
2018 CS-03 37 31 13 10 10 0 0 67 19 52
2018 CS-04 32 41 14 9 5 0 0 73 14 22
2017 CS 38 34 11 14 3 0 0 72 17 157
2017 CS-02 37 37 10 13 3 0 0 73 17 60
2017 CS-03 39 26 17 15 4 0 0 65 18 54
2017 CS-04 33 52 0 14 0 0 0 86 14 21
2014 CS 26 42 15 11 6 1 0 68 17 192
2014 CS-01 35 40 15 10 0 0 0 75 10 20
2014 CS-02 23 46 14 14 4 0 0 69 18 74
2014 CS-03 23 43 17 12 5 2 0 66 17 66
2014 CS-04 29 33 13 8 17 0 0 63 25 24
2011 CS 31 39 18 8 4 0 0 70 12 274
2011 CS-01 32 52 6 3 6 0 0 84 10 31
2011 CS-02 26 42 23 8 1 0 0 68 9 104
2011 CS-03 30 33 22 8 6 1 0 63 14 98
2011 CS-04 37 37 3 17 7 0 0 73 23 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 16 40 21 13 9 0 0 56 23 216
2008 CS-01 19 39 16 10 16 0 0 58 26 31
2008 CS-02 11 39 27 15 8 0 0 49 24 85
2008 CS-03 21 43 18 13 5 0 0 64 18 61
2008 CS-04 14 39 21 11 14 0 0 54 25 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 29 18 10 6 2 0 65 17 147
2018 CS-02 29 36 18 9 4 4 0 68 13 55
2018 CS-03 33 24 20 14 10 0 0 57 24 51
2018 CS-04 41 23 18 9 9 0 0 64 18 22
2017 CS 38 27 18 9 4 3 0 67 14 158
2017 CS-02 35 32 17 7 5 5 0 70 12 60
2017 CS-03 37 30 18 11 4 0 0 67 15 54
2017 CS-04 48 19 14 10 5 5 0 70 15 21
2014 CS 29 28 21 12 6 4 0 59 19 192
2014 CS-01 20 40 10 10 15 5 0 63 26 20
2014 CS-02 31 27 26 12 1 3 0 60 14 74
2014 CS-03 29 29 17 15 5 6 0 61 21 66
2014 CS-04 33 13 29 8 17 0 0 46 25 24
2011 CS 34 29 22 8 4 2 0 65 13 274
2011 CS-01 32 19 29 6 13 0 0 52 19 31
2011 CS-02 34 32 21 9 4 1 0 66 13 104
2011 CS-03 31 33 22 7 3 4 0 66 11 98
2011 CS-04 40 23 17 13 3 3 0 66 17 30
2011 CS-05 64 9 18 9 0 0 0 73 9 11
2008 CS 17 31 23 11 13 6 0 51 25 216
2008 CS-01 10 42 23 6 19 0 0 52 26 31
2008 CS-02 9 29 24 16 12 8 1 43 31 85
2008 CS-03 28 28 26 8 7 3 0 58 15 61
2008 CS-04 25 29 18 4 14 11 0 60 20 28
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 30 37 32 148
2018 CS-02 22 36 42 55
2018 CS-03 33 40 27 52
2018 CS-04 41 32 27 22
2017 CS 20 39 41 158
2017 CS-02 20 42 38 60
2017 CS-03 22 39 39 54
2017 CS-04 10 48 43 21
2014 CS 22 36 42 192
2014 CS-01 40 25 35 20
2014 CS-02 14 42 45 74
2014 CS-03 21 32 47 66
2014 CS-04 33 42 25 24
2011 CS 22 39 39 273
2011 CS-01 45 29 26 31
2011 CS-02 13 43 45 103
2011 CS-03 20 38 42 98
2011 CS-04 33 40 27 30
2011 CS-05 27 36 36 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 18 20 38 13 4 7 45
2018 CS-02 8 33 42 8 8 0 12
2018 CS-03 12 18 35 24 0 12 17
2017 CS 29 16 29 10 0 16 31
2017 CS-02 17 25 17 17 0 25 12
2017 CS-03 51 17 25 0 0 8 12
2014 CS 12 28 44 12 9999 5 43
2014 CS-02 0 10 60 10 9999 20 10
2014 CS-03 29 42 14 14 9999 0 14
2011 CS 12 37 30 15 9999 7 60
2011 CS-01 7 36 29 14 9999 14 14
2011 CS-02 8 46 31 15 9999 0 13
2011 CS-03 15 45 15 20 9999 5 20
2011 CS-04 10 20 50 10 9999 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 3 97 147
2018 CS-01 0 100 10
2018 CS-04 0 100 22

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 21 15 3 3 36 7 63 11 148
2018 CS-02 13 20 9 5 7 40 5 60 23 55
2018 CS-03 12 23 19 4 0 37 6 60 7 52
2018 CS-04 9 27 14 0 0 36 14 73 0 22
2017 CS 16 21 19 6 2 28 8 58 12 158
2017 CS-02 13 22 20 5 5 25 10 54 15 60
2017 CS-03 11 17 22 9 0 35 6 47 15 54
2017 CS-04 19 14 14 5 0 33 14 64 9 21
2014 CS 19 19 14 5 4 33 7 63 14 192
2014 CS-01 30 20 15 5 5 20 5 67 13 20
2014 CS-02 19 19 16 0 4 31 11 65 7 74
2014 CS-03 11 18 12 11 5 39 5 51 27 66
2014 CS-04 21 25 13 4 0 33 4 73 7 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 34 36 10 5 1 14 1 81 7 148
2018 CS-02 35 33 7 7 2 16 0 80 11 55
2018 CS-03 25 42 13 4 2 13 0 78 7 52
2018 CS-04 32 41 9 5 0 9 5 84 5 22
2017 CS 35 34 21 1 2 5 1 74 3 158
2017 CS-02 33 28 22 2 5 8 2 69 7 60
2017 CS-03 33 33 26 2 0 4 2 71 2 54
2017 CS-04 38 38 19 0 0 5 0 80 0 21
2014 CS 31 33 14 6 3 12 1 74 11 192
2014 CS-01 35 25 20 10 0 10 0 67 11 20
2014 CS-02 32 31 18 1 5 11 1 72 8 74
2014 CS-03 20 38 9 11 3 20 0 72 17 66
2014 CS-04 42 38 8 8 0 4 0 83 9 24
2011 CS 28 36 21 3 3 9 0 71 6 273
2011 CS-01 23 48 16 0 0 10 3 81 0 31
2011 CS-02 26 37 22 1 4 10 0 70 5 103
2011 CS-03 24 32 24 7 2 10 0 63 10 98
2011 CS-04 37 37 20 0 3 3 0 76 3 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 5 95 146

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 18 16 1 2 41 5 66 5 147
2018 CS-02 16 18 9 2 5 44 5 68 14 55
2018 CS-03 15 15 23 0 0 44 2 57 0 52
2018 CS-04 9 32 9 0 0 41 9 82 0 22
2017 CS 18 22 18 2 1 34 5 66 5 157
2017 CS-02 15 25 17 2 3 35 3 65 8 60
2017 CS-03 13 28 13 2 0 34 9 74 3 53
2017 CS-04 19 10 24 5 0 38 5 50 8 21
2014 CS 18 17 16 2 3 38 8 64 8 192
2014 CS-01 35 25 15 0 0 15 10 80 0 20
2014 CS-02 14 18 18 0 1 41 9 62 3 74
2014 CS-03 14 14 15 5 5 43 6 53 18 66
2014 CS-04 21 17 13 0 4 38 8 69 8 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 37 16 1 2 8 1 79 3 148
2018 CS-02 27 40 11 2 5 13 2 79 9 55
2018 CS-03 31 40 21 0 0 8 0 77 0 52
2018 CS-04 50 36 14 0 0 0 0 86 0 22
2017 CS 36 37 15 3 1 8 1 80 4 158
2017 CS-02 37 33 13 5 3 7 2 76 9 60
2017 CS-03 30 48 13 2 0 7 0 84 2 54
2017 CS-04 38 38 14 0 0 10 0 84 0 21
2014 CS 34 30 15 3 2 16 1 77 6 192
2014 CS-01 45 30 10 0 0 15 0 88 0 20
2014 CS-02 31 28 15 4 1 19 1 75 7 74
2014 CS-03 26 33 15 5 3 18 0 72 9 66
2014 CS-04 46 29 17 0 0 8 0 82 0 24
2011 CS 36 29 19 3 1 12 0 75 4 274
2011 CS-01 42 35 10 0 0 13 0 89 0 31
2011 CS-02 37 26 24 1 2 11 0 70 3 104
2011 CS-03 28 31 21 4 0 15 1 70 5 98
2011 CS-04 43 30 10 7 0 10 0 81 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 24 18 13 12 1 0 56 25 148
2018 CS-02 24 18 22 16 18 2 0 43 35 55
2018 CS-03 38 25 15 13 8 0 0 63 21 52
2018 CS-04 41 23 18 9 9 0 0 64 18 22
2017 CS 28 25 22 12 11 0 1 54 24 158
2017 CS-02 22 30 27 8 13 0 0 52 22 60
2017 CS-03 28 31 17 11 11 0 2 60 23 54
2017 CS-04 38 14 24 19 5 0 0 52 24 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 32 29 16 11 0 0 43 28 148
2018 CS-02 18 31 24 13 15 0 0 49 27 55
2018 CS-03 10 35 27 15 13 0 0 44 29 52
2018 CS-04 5 27 41 23 5 0 0 32 27 22
2017 CS 14 27 25 16 16 1 1 42 33 158
2017 CS-02 18 22 30 20 8 2 0 41 29 60
2017 CS-03 11 29 24 17 18 0 0 41 35 54
2017 CS-04 5 29 29 10 29 0 0 33 38 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 39 24 12 5 0 0 59 17 147
2018 CS-02 30 41 19 4 7 0 0 70 11 54
2018 CS-03 15 44 17 17 6 0 0 60 23 52
2018 CS-04 5 32 50 14 0 0 0 36 14 22
2017 CS 21 35 24 10 8 1 1 57 19 158
2017 CS-02 23 42 17 13 2 2 2 67 16 60
2017 CS-03 17 35 28 7 13 0 0 52 20 54
2017 CS-04 10 19 48 14 10 0 0 29 24 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 21 22 26 15 1 1 36 41 147
2018 CS-02 25 16 20 25 9 2 2 43 36 55
2018 CS-03 6 27 22 29 16 0 0 33 45 51
2018 CS-04 5 27 23 23 23 0 0 32 45 22
2017 CS 13 20 23 22 20 1 1 34 43 158
2017 CS-02 23 13 25 23 13 2 0 37 37 60
2017 CS-03 6 21 22 26 26 0 0 26 52 54
2017 CS-04 10 19 29 19 24 0 0 29 43 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 35 14 5 1 1 3 79 6 147
2018 CS-02 48 33 9 4 0 2 4 86 4 54
2018 CS-03 38 35 19 6 0 0 2 75 6 52
2018 CS-04 36 41 18 5 0 0 0 77 5 22
2017 CS 41 25 15 6 2 1 10 74 9 157
2017 CS-02 53 23 7 7 0 2 8 85 7 60
2017 CS-03 39 22 26 4 0 2 8 67 4 54
2017 CS-04 14 43 14 14 10 0 5 60 25 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 34 33 19 7 5 1 1 68 13 147
2018 CS-02 40 29 16 5 5 2 2 72 11 55
2018 CS-03 29 37 17 13 4 0 0 65 17 52
2018 CS-04 38 24 29 0 10 0 0 62 10 21
2017 CS 29 32 21 9 6 1 1 63 15 158
2017 CS-02 35 28 20 8 5 3 0 65 14 60
2017 CS-03 26 32 24 13 4 0 2 59 17 54
2017 CS-04 19 38 14 10 19 0 0 57 29 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 36 22 5 10 0 1 63 15 147
2018 CS-02 35 35 13 2 13 0 4 72 15 55
2018 CS-03 13 38 35 6 8 0 0 52 13 52
2018 CS-04 27 32 18 9 14 0 0 59 23 22
2017 CS 29 22 27 14 4 1 3 53 19 157
2017 CS-02 32 22 25 10 7 3 2 56 18 60
2017 CS-03 26 22 28 18 2 0 4 50 21 54
2017 CS-04 29 29 29 5 10 0 0 57 14 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 40 23 12 7 1 1 57 19 147
2018 CS-02 18 40 24 7 7 2 2 60 15 55
2018 CS-03 12 38 25 15 10 0 0 50 25 52
2018 CS-04 14 45 14 18 9 0 0 59 27 22
2017 CS 18 31 27 16 6 1 1 50 22 158
2017 CS-02 27 23 30 8 8 3 0 52 17 60
2017 CS-03 7 46 17 22 7 0 0 54 29 54
2017 CS-04 14 24 38 24 0 0 0 38 24 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 32 25 9 7 0 0 60 16 146
2018 CS-02 36 35 16 5 7 0 0 71 13 55
2018 CS-03 19 29 29 15 8 0 0 48 23 52
2018 CS-04 24 24 33 10 10 0 0 48 19 21
2017 CS 29 28 20 15 6 1 1 58 21 158
2017 CS-02 40 25 13 15 5 2 0 66 20 60
2017 CS-03 20 28 24 17 11 0 0 48 28 54
2017 CS-04 14 38 24 19 5 0 0 52 24 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 34 20 12 5 0 0 63 17 147
2018 CS-02 40 35 18 4 4 0 0 75 7 55
2018 CS-03 27 33 19 15 6 0 0 60 21 52
2018 CS-04 14 32 27 18 9 0 0 45 27 22
2017 CS 25 32 23 13 6 1 1 58 19 157
2017 CS-02 30 28 18 18 3 2 0 59 22 60
2017 CS-03 21 36 28 11 4 0 0 57 15 53
2017 CS-04 10 43 24 10 14 0 0 52 24 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 23 10 3 5 1 1 81 9 146
2018 CS-02 58 29 5 2 4 2 0 89 6 55
2018 CS-03 58 13 15 4 8 0 2 73 12 52
2018 CS-04 48 33 14 5 0 0 0 81 5 21
2017 CS 64 18 10 4 1 1 1 84 6 158
2017 CS-02 62 17 13 3 2 3 0 81 5 60
2017 CS-03 65 20 9 4 2 0 0 85 6 54
2017 CS-04 67 19 5 10 0 0 0 86 10 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 71 18 3 0 3 1 4 94 4 147
2018 CS-02 65 27 0 0 2 2 4 98 2 55
2018 CS-03 79 8 6 0 6 0 2 88 6 52
2018 CS-04 73 14 5 0 0 0 9 95 0 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 77 11 3 2 4 0 3 90 6 146
2018 CS-02 74 11 7 0 4 0 4 88 4 54
2018 CS-03 87 6 2 0 6 0 0 92 6 52
2018 CS-04 59 23 0 9 5 0 5 86 14 22
2017 CS 80 10 5 2 1 1 1 92 3 158
2017 CS-02 78 10 3 3 3 2 0 90 7 60
2017 CS-03 82 11 6 2 0 0 0 93 2 54
2017 CS-04 76 10 10 0 0 0 5 90 0 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 28 12 4 3 0 0 81 7 147
2018 CS-02 55 25 9 4 7 0 0 80 11 55
2018 CS-03 63 18 16 2 2 0 0 80 4 51
2018 CS-04 18 55 18 9 0 0 0 73 9 22
2017 CS 56 30 9 2 1 1 2 88 3 158
2017 CS-02 58 28 5 5 2 2 0 88 7 60
2017 CS-03 50 33 13 0 2 0 2 85 2 54
2017 CS-04 48 38 10 0 0 0 5 90 0 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 22 10 5 6 0 0 78 12 147
2018 CS-02 65 15 9 6 6 0 0 80 11 54
2018 CS-03 48 31 13 4 4 0 0 79 8 52
2018 CS-04 41 23 14 9 14 0 0 64 23 22
2017 CS 58 24 9 4 3 1 1 84 7 158
2017 CS-02 62 18 8 5 5 2 0 81 10 60
2017 CS-03 52 35 7 4 2 0 0 87 6 54
2017 CS-04 57 14 14 10 0 0 5 75 10 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 18 9 3 1 0 21 85 4 148
2018 CS-02 51 13 2 2 2 0 31 92 5 55
2018 CS-03 46 23 15 0 0 0 15 82 0 52
2018 CS-04 36 32 18 5 0 0 9 75 5 22
2017 CS 51 20 6 3 1 1 18 88 5 157
2017 CS-02 64 5 2 5 2 2 20 89 9 59
2017 CS-03 37 29 15 0 0 0 18 82 0 54
2017 CS-04 43 48 0 5 0 0 5 95 5 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 66 16 10 1 1 0 6 88 2 147
2018 CS-02 67 13 6 2 0 0 13 91 2 54
2018 CS-03 65 21 10 0 2 0 2 88 2 52
2018 CS-04 64 18 18 0 0 0 0 82 0 22
2017 CS 67 19 8 2 1 1 3 89 3 157
2017 CS-02 61 22 9 3 2 2 2 86 5 59
2017 CS-03 67 22 6 2 0 0 4 92 2 54
2017 CS-04 67 19 14 0 0 0 0 86 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 27 6 3 5 0 1 86 8 148
2018 CS-02 49 27 9 5 5 0 4 79 11 55
2018 CS-03 63 25 6 2 4 0 0 88 6 52
2018 CS-04 64 32 0 5 0 0 0 95 5 22
2017 CS 59 24 8 3 3 2 1 85 6 158
2017 CS-02 47 32 8 7 5 2 0 80 12 60
2017 CS-03 65 22 6 2 2 2 2 90 4 54
2017 CS-04 76 19 5 0 0 0 0 95 0 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 31 17 5 3 0 1 74 9 148
2018 CS-02 47 35 11 4 2 0 2 83 6 55
2018 CS-03 38 27 25 4 6 0 0 65 10 52
2018 CS-04 45 27 14 14 0 0 0 73 14 22
2017 CS 48 29 10 9 2 2 1 79 11 158
2017 CS-02 43 23 10 15 3 3 2 70 19 60
2017 CS-03 46 35 15 4 0 0 0 82 4 54
2017 CS-04 52 33 0 10 5 0 0 86 14 21

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 13 36 32 14 5 0 0 49 18 148
2018 CS-02 18 36 33 9 4 0 0 55 13 55
2018 CS-03 8 38 27 21 6 0 0 46 27 52
2018 CS-04 14 36 32 14 5 0 0 50 18 22
2017 CS 9 33 33 22 3 0 0 42 25 158
2017 CS-02 13 40 20 25 2 0 0 53 27 60
2017 CS-03 7 24 42 22 4 0 0 32 26 54
2017 CS-04 5 38 33 24 0 0 0 43 24 21

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 22 39 28 4 0 0 32 29 148
2018 CS-02 7 18 33 35 7 0 0 42 25 55
2018 CS-03 10 19 44 25 2 0 0 27 29 52
2018 CS-04 9 36 32 23 0 0 0 23 45 22
2017 CS 8 18 44 20 9 1 0 29 26 158
2017 CS-02 12 12 40 23 12 2 0 36 24 60
2017 CS-03 4 22 52 18 4 0 0 22 26 54
2017 CS-04 5 43 33 19 0 0 0 19 48 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 44 16 3 1 3 0 78 5 147
2018 CS-02 31 40 16 5 2 5 0 75 8 55
2018 CS-03 25 47 20 4 2 2 0 74 6 51
2018 CS-04 41 55 5 0 0 0 0 95 0 22
2017 CS 23 49 13 7 5 3 1 74 12 158
2017 CS-02 25 42 13 12 5 3 0 69 17 60
2017 CS-03 15 65 9 2 6 2 2 83 8 54
2017 CS-04 33 52 5 0 5 5 0 90 5 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 43 20 9 3 3 0 67 12 148
2018 CS-02 27 31 22 15 2 4 0 60 17 55
2018 CS-03 15 48 21 8 6 2 0 65 14 52
2018 CS-04 14 64 18 5 0 0 0 77 5 22
2017 CS 17 46 19 11 4 2 0 64 16 157
2017 CS-02 15 44 17 19 5 0 0 59 24 59
2017 CS-03 13 54 15 11 6 2 0 68 17 54
2017 CS-04 24 38 29 0 5 5 0 65 5 21
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 28 21 7 7 1 0 37 63 148
2018 CS-02 24 24 31 9 9 4 0 25 75 55
2018 CS-03 46 29 13 6 6 0 0 46 54 52
2018 CS-04 41 27 18 9 5 0 0 41 59 22
2017 CS 32 33 13 8 7 7 1 34 66 158
2017 CS-02 27 37 18 3 8 5 2 29 71 60
2017 CS-03 35 32 6 11 7 9 0 39 61 54
2017 CS-04 33 33 29 5 0 0 0 33 67 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 10 92
2018 CS-02 18 40
2018 CS-03 4 28
2018 CS-04 8 13
2017 CS 12 94
2017 CS-02 10 40
2017 CS-03 10 29
2017 CS-04 7 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 34 92
2018 CS-02 48 40
2018 CS-03 25 28
2018 CS-04 38 13
2017 CS 20 94
2017 CS-02 13 40
2017 CS-03 27 29
2017 CS-04 21 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 21 92
2018 CS-02 25 40
2018 CS-03 21 28
2018 CS-04 8 13
2017 CS 11 94
2017 CS-02 10 40
2017 CS-03 14 29
2017 CS-04 0 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 39 92
2018 CS-02 38 40
2018 CS-03 50 28
2018 CS-04 46 13
2017 CS 50 94
2017 CS-02 53 40
2017 CS-03 41 29
2017 CS-04 71 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 7 92
2018 CS-02 15 40
2018 CS-03 0 28
2018 CS-04 0 13
2017 CS 0 94
2017 CS-02 0 40
2017 CS-03 0 29
2017 CS-04 0 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 29 92
2018 CS-02 33 40
2018 CS-03 36 28
2018 CS-04 23 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 43 92
2018 CS-02 45 40
2018 CS-03 46 28
2018 CS-04 8 13
2017 CS 53 94
2017 CS-02 50 40
2017 CS-03 62 29
2017 CS-04 50 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 2 46 18 9 3 22 90
2018 CS-02 3 33 28 8 3 26 39
2018 CS-03 4 56 7 4 7 22 27
2018 CS-04 0 46 15 31 0 8 13
2017 CS 9 57 14 9 3 8 95
2017 CS-02 10 53 7 12 2 15 40
2017 CS-03 11 55 21 3 7 3 29
2017 CS-04 0 71 14 14 0 0 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 47 53 91
2018 CS-02 49 51 39
2018 CS-03 46 54 28
2018 CS-04 54 46 13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 29 21 13 14 2 9 46 31 91
2018 CS-02 13 35 25 3 20 0 5 50 24 40
2018 CS-03 11 21 21 18 11 4 14 39 35 28
2018 CS-04 8 33 17 33 8 0 0 42 42 12
2017 CS 13 22 26 13 7 4 14 43 25 96
2017 CS-02 10 32 30 5 8 5 10 50 15 40
2017 CS-03 10 10 30 17 7 7 20 27 32 30
2017 CS-04 7 21 29 14 14 0 14 33 33 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 2 22 15 20 37 0 4 25 59 92
2018 CS-02 5 20 15 15 43 0 3 26 59 40
2018 CS-03 0 14 25 21 32 0 7 15 58 28
2018 CS-04 0 31 8 15 38 0 8 33 58 13
2017 CS 2 10 17 27 32 5 6 14 67 96
2017 CS-02 2 7 22 25 32 5 5 11 64 40
2017 CS-03 0 10 20 20 37 7 7 11 65 30
2017 CS-04 0 7 7 43 36 0 7 8 85 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 21 14 7 9 0 8 67 17 146
2018 CS-02 38 16 16 5 15 0 9 60 22 55
2018 CS-03 45 27 8 6 6 0 8 79 13 51
2018 CS-04 33 24 29 10 5 0 0 57 14 21
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