2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	40	8	11	3	1	77	15	1522
2018	3 to 10 years in current department or agency	26	48	9	13	4	0	74	17	1692
2018	11 to 20 years in current department or agency	23	46	10	14	6	1	70	20	736
2018	More than 20 years in current department or agency	23	48	10	13	6	0	72	19	211
2017	Less than 3 years in current department or agency	36	38	10	11	5	0	74	16	1491
2017	3 to 10 years in current department or agency	26	41	12	15	7	0	67	22	1965
2017	11 to 20 years in current department or agency	26	38	11	15	9	0	64	25	796
2017	More than 20 years in current department or agency	29	37	11	14	7	1	67	21	310
2014	Less than 3 years in current department or agency	34	37	10	13	6	0	72	18	1580
2014	3 to 10 years in current department or agency	29	39	11	15	6	0	68	21	1955
2014	11 to 20 years in current department or agency	27	40	11	15	6	0	68	21	837
2014	More than 20 years in current department or agency	28	41	9	15	7	1	69	22	390

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	36	12	8	4	0	75	12	1513
2018	3 to 10 years in current department or agency	37	41	11	6	4	0	78	11	1683
2018	11 to 20 years in current department or agency	40	40	10	5	3	0	81	9	731
2018	More than 20 years in current department or agency	50	34	8	4	3	1	85	7	211
2017	Less than 3 years in current department or agency	40	37	13	7	3	0	77	10	1488
2017	3 to 10 years in current department or agency	38	39	12	7	4	0	77	10	1960
2017	11 to 20 years in current department or agency	40	39	10	7	4	0	79	11	796
2017	More than 20 years in current department or agency	49	37	9	2	3	0	86	4	309
2014	Less than 3 years in current department or agency	38	38	12	7	4	0	76	11	1580
2014	3 to 10 years in current department or agency	36	41	12	7	4	0	77	11	1955
2014	11 to 20 years in current department or agency	38	37	13	7	4	0	76	11	836
2014	More than 20 years in current department or agency	45	33	10	6	5	0	78	11	392

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	36	9	7	6	78	13	1511
2018	3 to 10 years in current department or agency	42	38	10	6	4	80	10	1682
2018	11 to 20 years in current department or agency	45	39	7	5	4	84	9	724
2018	More than 20 years in current department or agency	49	36	6	5	4	85	9	208
2017	Less than 3 years in current department or agency	43	37	9	7	4	80	11	1489
2017	3 to 10 years in current department or agency	44	37	8	7	4	81	10	1961
2017	11 to 20 years in current department or agency	45	39	6	7	3	83	10	794
2017	More than 20 years in current department or agency	53	36	7	3	3	88	5	309
2014	Less than 3 years in current department or agency	42	36	9	8	5	78	13	1580
2014	3 to 10 years in current department or agency	41	39	9	7	4	80	11	1953
2014	11 to 20 years in current department or agency	42	38	8	7	4	81	11	838
2014	More than 20 years in current department or agency	48	35	7	5	3	84	9	392

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	28	12	6	4	0	1	78	9	1518
2018	3 to 10 years in current department or agency	41	34	10	9	5	0	0	76	14	1689
2018	11 to 20 years in current department or agency	38	33	13	9	7	0	0	71	16	735
2018	More than 20 years in current department or agency	38	34	8	14	5	0	2	73	19	209
2017	Less than 3 years in current department or agency	51	27	11	6	3	1	1	79	10	1487
2017	3 to 10 years in current department or agency	40	35	11	8	6	0	0	75	14	1960
2017	11 to 20 years in current department or agency	35	34	11	11	8	0	0	69	20	796
2017	More than 20 years in current department or agency	43	32	13	7	4	0	1	75	12	309
2014	Less than 3 years in current department or agency	44	33	11	6	3	1	1	79	10	1578
2014	3 to 10 years in current department or agency	38	34	12	8	6	0	1	73	15	1954
2014	11 to 20 years in current department or agency	36	34	14	10	6	0	0	70	16	837
2014	More than 20 years in current department or agency	34	33	15	12	5	0	1	67	17	391

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	39	10	7	5	78	12	1517
2018	3 to 10 years in current department or agency	34	43	12	7	4	77	11	1680
2018	11 to 20 years in current department or agency	33	45	11	6	5	78	11	728
2018	More than 20 years in current department or agency	47	36	10	4	4	82	8	210
2017	Less than 3 years in current department or agency	42	41	9	6	3	83	8	1489
2017	3 to 10 years in current department or agency	33	45	10	7	5	78	11	1963
2017	11 to 20 years in current department or agency	31	46	10	7	5	78	12	794
2017	More than 20 years in current department or agency	41	45	6	6	2	86	8	310
2014	Less than 3 years in current department or agency	36	43	12	6	4	79	9	1581
2014	3 to 10 years in current department or agency	31	43	12	9	5	73	15	1952
2014	11 to 20 years in current department or agency	34	43	11	7	6	77	13	837
2014	More than 20 years in current department or agency	34	42	10	10	3	77	13	392

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	34	16	10	6	0	69	15	1513
2018	3 to 10 years in current department or agency	28	36	15	12	8	0	64	21	1684
2018	11 to 20 years in current department or agency	24	33	17	14	11	0	58	25	734
2018	More than 20 years in current department or agency	24	37	15	14	11	0	61	25	210
2017	Less than 3 years in current department or agency	37	37	12	9	4	0	75	13	1489
2017	3 to 10 years in current department or agency	25	39	16	12	9	0	64	21	1964
2017	11 to 20 years in current department or agency	23	34	16	15	11	0	57	27	795
2017	More than 20 years in current department or agency	29	37	15	12	7	0	66	19	310
2014	Less than 3 years in current department or agency	31	37	17	10	5	0	68	15	1580
2014	3 to 10 years in current department or agency	25	35	15	15	9	0	60	25	1954
2014	11 to 20 years in current department or agency	24	34	15	15	12	0	58	26	835
2014	More than 20 years in current department or agency	22	38	17	14	8	2	61	22	392

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	36	12	7	4	78	11	1519
2018	3 to 10 years in current department or agency	32	43	11	9	4	75	14	1687
2018	11 to 20 years in current department or agency	32	41	12	10	5	74	15	735
2018	More than 20 years in current department or agency	36	41	12	8	3	77	11	209
2017	Less than 3 years in current department or agency	42	39	9	7	3	82	9	1488
2017	3 to 10 years in current department or agency	32	44	11	9	4	76	13	1962
2017	11 to 20 years in current department or agency	33	42	10	10	5	75	16	797
2017	More than 20 years in current department or agency	41	42	10	6	2	83	8	309

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	36	6	3	1	0	90	4	1519
2018	3 to 10 years in current department or agency	48	38	8	4	2	0	86	6	1681
2018	11 to 20 years in current department or agency	48	38	7	5	2	0	87	6	735
2018	More than 20 years in current department or agency	51	32	10	3	4	0	83	7	211
2017	Less than 3 years in current department or agency	57	32	6	4	1	0	89	5	1486
2017	3 to 10 years in current department or agency	43	42	7	5	3	0	85	7	1962
2017	11 to 20 years in current department or agency	46	37	8	5	4	1	83	9	795
2017	More than 20 years in current department or agency	52	36	7	3	1	0	88	5	310
2014	Less than 3 years in current department or agency	50	37	8	3	1	1	87	5	1580
2014	3 to 10 years in current department or agency	43	39	10	5	3	0	83	8	1955
2014	11 to 20 years in current department or agency	44	37	9	5	2	1	83	8	838
2014	More than 20 years in current department or agency	48	39	7	4	1	0	87	6	390

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	36	12	8	5	0	74	13	1515
2018	3 to 10 years in current department or agency	31	37	13	11	8	0	68	19	1676
2018	11 to 20 years in current department or agency	30	32	14	13	11	0	62	23	731
2018	More than 20 years in current department or agency	30	37	13	11	8	0	68	20	211
2017	Less than 3 years in current department or agency	40	36	12	8	4	1	77	12	1487
2017	3 to 10 years in current department or agency	27	40	15	10	9	0	67	18	1965
2017	11 to 20 years in current department or agency	26	33	16	14	11	1	60	25	795
2017	More than 20 years in current department or agency	33	37	11	13	6	0	70	19	310

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	33	9	4	2	85	6	1509
2018	3 to 10 years in current department or agency	51	34	8	4	2	85	6	1668
2018	11 to 20 years in current department or agency	53	35	7	2	3	88	5	730
2018	More than 20 years in current department or agency	59	31	4	4	2	90	6	209
2017	Less than 3 years in current department or agency	58	32	7	2	1	90	3	1486
2017	3 to 10 years in current department or agency	52	33	10	3	2	85	5	1958
2017	11 to 20 years in current department or agency	55	34	7	3	1	89	4	793
2017	More than 20 years in current department or agency	65	28	5	1	1	93	2	309
2014	Less than 3 years in current department or agency	63	27	7	2	1	90	3	1580
2014	3 to 10 years in current department or agency	58	29	8	3	1	88	4	1955
2014	11 to 20 years in current department or agency	62	27	7	2	2	89	4	837
2014	More than 20 years in current department or agency	67	25	5	1	2	92	3	392

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	34	16	10	7	0	0	68	16	1511
2018	3 to 10 years in current department or agency	30	37	14	11	8	0	0	67	18	1677
2018	11 to 20 years in current department or agency	30	36	14	12	8	0	0	66	20	729
2018	More than 20 years in current department or agency	32	40	8	12	8	0	0	72	20	211
2017	Less than 3 years in current department or agency	37	37	13	7	4	1	1	75	12	1486
2017	3 to 10 years in current department or agency	29	38	14	11	7	0	0	68	18	1954
2017	11 to 20 years in current department or agency	30	37	14	12	8	0	0	66	20	794
2017	More than 20 years in current department or agency	33	41	10	11	4	0	0	75	15	308
2014	Less than 3 years in current department or agency	28	40	16	9	5	1	1	70	14	1581
2014	3 to 10 years in current department or agency	26	41	13	13	6	0	0	67	20	1953
2014	11 to 20 years in current department or agency	24	41	13	12	8	0	1	66	21	837
2014	More than 20 years in current department or agency	24	44	11	12	8	0	0	68	20	391

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	32	16	8	5	0	71	13	1515
2018	3 to 10 years in current department or agency	35	33	15	10	6	0	69	16	1666
2018	11 to 20 years in current department or agency	34	34	15	9	7	0	68	17	732
2018	More than 20 years in current department or agency	37	33	16	4	9	0	71	13	212
2017	Less than 3 years in current department or agency	41	34	14	7	3	0	76	10	1487
2017	3 to 10 years in current department or agency	34	36	15	9	6	0	70	15	1957
2017	11 to 20 years in current department or agency	35	33	15	11	7	0	68	18	794
2017	More than 20 years in current department or agency	37	37	12	11	3	1	74	14	308
2014	Less than 3 years in current department or agency	36	36	17	7	4	1	72	11	1578
2014	3 to 10 years in current department or agency	30	38	15	11	6	0	69	17	1953
2014	11 to 20 years in current department or agency	32	36	13	10	8	0	68	18	838
2014	More than 20 years in current department or agency	32	35	15	10	8	0	67	18	391

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	36	14	6	3	0	1	76	10	1508
2018	3 to 10 years in current department or agency	32	36	15	10	5	0	0	69	15	1669
2018	11 to 20 years in current department or agency	29	36	15	13	7	0	0	65	20	731
2018	More than 20 years in current department or agency	32	35	14	11	6	0	0	68	18	211
2017	Less than 3 years in current department or agency	45	35	11	5	2	0	1	81	8	1486
2017	3 to 10 years in current department or agency	31	40	14	9	5	0	0	72	14	1958
2017	11 to 20 years in current department or agency	31	36	15	11	7	0	0	67	18	793
2017	More than 20 years in current department or agency	34	38	16	9	2	0	0	73	12	309
2014	Less than 3 years in current department or agency	38	41	11	6	3	1	0	79	9	1580
2014	3 to 10 years in current department or agency	32	39	13	10	5	0	0	71	15	1955
2014	11 to 20 years in current department or agency	30	37	14	11	7	0	0	68	18	836
2014	More than 20 years in current department or agency	30	36	16	10	7	1	0	67	17	391

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	32	11	5	4	81	8	1516
2018	3 to 10 years in current department or agency	41	39	11	6	3	80	9	1680
2018	11 to 20 years in current department or agency	39	42	10	6	3	81	9	736
2018	More than 20 years in current department or agency	51	35	8	3	2	86	6	212
2017	Less than 3 years in current department or agency	50	34	9	4	2	84	6	1485
2017	3 to 10 years in current department or agency	39	41	11	5	4	81	9	1954
2017	11 to 20 years in current department or agency	38	40	12	6	3	79	10	794
2017	More than 20 years in current department or agency	50	38	5	5	2	88	7	305
2014	Less than 3 years in current department or agency	48	34	10	5	2	83	7	1580
2014	3 to 10 years in current department or agency	40	38	12	6	4	78	10	1954
2014	11 to 20 years in current department or agency	43	37	11	5	3	80	9	837
2014	More than 20 years in current department or agency	47	33	10	7	3	80	10	391

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	29	11	4	2	0	1	83	5	1521
2018	3 to 10 years in current department or agency	38	33	16	9	4	0	0	71	12	1691
2018	11 to 20 years in current department or agency	31	32	19	10	7	0	1	64	17	740
2018	More than 20 years in current department or agency	25	36	21	11	8	1	0	61	19	212
2017	Less than 3 years in current department or agency	50	33	11	3	1	0	1	84	4	1491
2017	3 to 10 years in current department or agency	37	38	15	6	3	0	1	76	9	1965
2017	11 to 20 years in current department or agency	30	36	19	10	4	0	1	67	14	797
2017	More than 20 years in current department or agency	29	37	19	7	7	0	2	67	14	310
2014	Less than 3 years in current department or agency	47	32	12	5	3	1	1	80	8	1579
2014	3 to 10 years in current department or agency	36	34	17	7	5	0	1	70	12	1954
2014	11 to 20 years in current department or agency	27	34	23	10	5	0	0	62	15	838
2014	More than 20 years in current department or agency	24	37	20	11	7	1	0	62	18	392

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	21	28	24	15	2	3	41	30	1514
2018	3 to 10 years in current department or agency	11	28	37	15	7	0	1	23	40	1684
2018	11 to 20 years in current department or agency	14	32	37	12	4	0	1	16	46	734
2018	More than 20 years in current department or agency	14	28	40	14	3	0	1	17	43	211
2017	Less than 3 years in current department or agency	8	17	33	19	15	1	6	37	27	1483
2017	3 to 10 years in current department or agency	12	28	35	15	7	0	3	22	42	1946
2017	11 to 20 years in current department or agency	15	31	33	14	5	0	1	20	46	794
2017	More than 20 years in current department or agency	11	29	41	11	7	0	1	18	41	309
2014	Less than 3 years in current department or agency	7	19	35	18	14	2	5	34	29	1576
2014	3 to 10 years in current department or agency	13	29	36	14	5	1	2	20	43	1948
2014	11 to 20 years in current department or agency	14	31	35	14	4	0	2	19	45	837
2014	More than 20 years in current department or agency	12	34	37	11	3	1	1	15	47	391

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	14	20	27	23	4	4	54	24	1512
2018	3 to 10 years in current department or agency	10	18	31	24	13	2	2	38	30	1676
2018	11 to 20 years in current department or agency	11	20	34	23	10	2	1	33	32	731
2018	More than 20 years in current department or agency	12	25	34	19	7	1	2	27	37	211
2017	Less than 3 years in current department or agency	7	11	24	21	24	5	8	52	21	1474
2017	3 to 10 years in current department or agency	10	19	28	22	14	2	5	38	32	1940
2017	11 to 20 years in current department or agency	13	20	29	23	11	2	3	35	34	791
2017	More than 20 years in current department or agency	7	20	35	22	10	2	3	34	28	309
2014	Less than 3 years in current department or agency	9	14	25	22	21	5	5	48	25	1572
2014	3 to 10 years in current department or agency	12	20	30	21	10	2	4	33	35	1946
2014	11 to 20 years in current department or agency	10	22	33	21	8	3	3	31	34	835
2014	More than 20 years in current department or agency	10	23	34	18	10	2	3	29	35	392

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	15	25	23	18	5	7	45	26	1509
2018	3 to 10 years in current department or agency	11	23	32	19	10	2	3	31	36	1677
2018	11 to 20 years in current department or agency	14	23	36	17	7	1	2	25	38	732
2018	More than 20 years in current department or agency	11	22	40	19	3	1	5	23	34	210
2017	Less than 3 years in current department or agency	8	14	26	19	19	5	9	44	26	1478
2017	3 to 10 years in current department or agency	13	21	30	18	10	2	6	30	37	1945
2017	11 to 20 years in current department or agency	15	22	31	17	9	2	4	28	39	792
2017	More than 20 years in current department or agency	11	23	36	18	7	0	5	27	36	309
2014	Less than 3 years in current department or agency	9	14	26	20	17	5	9	43	27	1570
2014	3 to 10 years in current department or agency	14	22	31	17	8	2	5	27	39	1949
2014	11 to 20 years in current department or agency	14	22	30	19	7	2	5	29	39	832
2014	More than 20 years in current department or agency	14	20	32	19	7	3	6	28	37	391

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	9	24	28	25	2	5	58	16	1510
2018	3 to 10 years in current department or agency	9	18	34	25	11	1	2	38	28	1672
2018	11 to 20 years in current department or agency	14	20	38	19	6	1	2	25	35	732
2018	More than 20 years in current department or agency	10	22	43	18	4	1	2	22	33	208
2017	Less than 3 years in current department or agency	4	10	25	24	26	2	8	56	16	1475
2017	3 to 10 years in current department or agency	9	18	32	24	12	1	5	38	28	1942
2017	11 to 20 years in current department or agency	11	22	36	18	9	1	3	29	34	790
2017	More than 20 years in current department or agency	10	23	34	21	9	0	3	31	34	309
2014	Less than 3 years in current department or agency	5	11	24	27	23	2	8	55	18	1571
2014	3 to 10 years in current department or agency	11	18	32	23	11	1	4	36	30	1944
2014	11 to 20 years in current department or agency	13	20	35	20	9	1	3	29	34	831
2014	More than 20 years in current department or agency	13	21	38	16	6	1	4	24	37	387

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	14	22	25	23	3	5	52	24	1510
2018	3 to 10 years in current department or agency	13	22	31	20	10	1	2	32	36	1676
2018	11 to 20 years in current department or agency	21	26	29	14	6	1	1	21	49	733
2018	More than 20 years in current department or agency	23	28	29	16	2	1	2	18	52	211
2017	Less than 3 years in current department or agency	7	14	22	21	24	4	9	51	24	1477
2017	3 to 10 years in current department or agency	15	23	27	18	11	1	5	31	40	1946
2017	11 to 20 years in current department or agency	19	24	29	15	9	1	3	24	45	791
2017	More than 20 years in current department or agency	20	27	30	12	9	0	2	21	48	310
2014	Less than 3 years in current department or agency	8	15	23	20	23	4	8	49	26	1572
2014	3 to 10 years in current department or agency	17	23	29	16	10	1	3	27	43	1950
2014	11 to 20 years in current department or agency	19	27	28	16	6	1	3	22	48	836
2014	More than 20 years in current department or agency	19	28	30	12	6	1	3	18	50	390

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	16	24	19	19	6	5	43	30	1505
2018	3 to 10 years in current department or agency	14	21	28	22	11	3	1	35	36	1674
2018	11 to 20 years in current department or agency	16	24	30	20	7	2	1	28	41	729
2018	More than 20 years in current department or agency	9	24	35	22	7	2	2	30	34	211
2017	Less than 3 years in current department or agency	10	17	24	17	17	6	8	40	32	1481
2017	3 to 10 years in current department or agency	14	22	29	18	11	2	5	31	38	1947
2017	11 to 20 years in current department or agency	15	22	29	21	9	2	3	31	39	793
2017	More than 20 years in current department or agency	9	25	32	19	10	0	5	30	36	310
2014	Less than 3 years in current department or agency	13	17	22	17	17	7	7	40	34	1576
2014	3 to 10 years in current department or agency	14	20	27	21	11	3	4	35	36	1946
2014	11 to 20 years in current department or agency	13	23	28	21	10	2	4	33	38	834
2014	More than 20 years in current department or agency	13	19	29	19	12	2	6	33	35	391

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	14	28	21	21	4	5	45	24	1515
2018	3 to 10 years in current department or agency	11	21	35	19	10	2	2	30	33	1686
2018	11 to 20 years in current department or agency	13	25	36	16	6	3	2	23	40	732
2018	More than 20 years in current department or agency	10	23	43	18	3	1	1	22	34	210
2017	Less than 3 years in current department or agency	7	13	27	20	21	5	8	47	22	1478
2017	3 to 10 years in current department or agency	12	20	34	17	9	3	5	28	35	1946
2017	11 to 20 years in current department or agency	15	20	36	17	8	1	2	27	36	792
2017	More than 20 years in current department or agency	11	24	38	16	7	1	3	24	36	309
2014	Less than 3 years in current department or agency	7	15	30	20	19	4	6	43	24	1570
2014	3 to 10 years in current department or agency	14	22	33	17	8	2	4	26	38	1947
2014	11 to 20 years in current department or agency	12	24	32	18	7	2	4	27	38	835
2014	More than 20 years in current department or agency	16	22	35	15	6	2	4	22	40	392

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	30	18	6	4	8	4	68	12	1515
2018	3 to 10 years in current department or agency	23	34	18	10	7	4	3	62	19	1678
2018	11 to 20 years in current department or agency	19	37	20	9	8	6	2	61	18	733
2018	More than 20 years in current department or agency	26	35	18	7	6	5	3	67	14	211
2017	Less than 3 years in current department or agency	38	26	14	5	3	7	7	74	10	1490
2017	3 to 10 years in current department or agency	26	33	16	9	8	4	3	64	19	1965
2017	11 to 20 years in current department or agency	25	34	16	11	8	3	2	63	20	796
2017	More than 20 years in current department or agency	34	36	13	8	3	4	2	74	12	310
2014	Less than 3 years in current department or agency	40	26	12	6	3	8	5	76	10	1580
2014	3 to 10 years in current department or agency	33	32	14	8	6	4	3	69	16	1955
2014	11 to 20 years in current department or agency	31	33	15	9	6	3	2	67	17	837
2014	More than 20 years in current department or agency	31	38	15	7	3	2	3	73	11	392

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	27	7	6	4	1	0	82	11	1514
2018	3 to 10 years in current department or agency	43	30	10	9	7	1	0	74	16	1673
2018	11 to 20 years in current department or agency	41	33	10	8	8	0	0	75	15	733
2018	More than 20 years in current department or agency	46	34	8	5	6	0	1	81	11	211
2017	Less than 3 years in current department or agency	58	25	7	5	3	1	1	84	9	1491
2017	3 to 10 years in current department or agency	43	31	9	9	7	1	0	75	16	1966
2017	11 to 20 years in current department or agency	43	31	9	8	8	1	0	74	17	796
2017	More than 20 years in current department or agency	54	29	6	7	3	1	1	84	10	309
2014	Less than 3 years in current department or agency	57	26	6	6	3	2	0	84	10	1580
2014	3 to 10 years in current department or agency	48	30	7	8	6	1	0	79	14	1954
2014	11 to 20 years in current department or agency	45	31	9	8	6	1	0	77	14	836
2014	More than 20 years in current department or agency	51	29	8	7	5	1	0	80	12	391

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	23	16	11	7	20	3	56	23	1513
2018	3 to 10 years in current department or agency	15	24	20	16	10	14	2	46	30	1673
2018	11 to 20 years in current department or agency	13	24	18	15	13	15	2	44	34	734
2018	More than 20 years in current department or agency	17	28	21	12	9	11	2	52	24	211
2017	Less than 3 years in current department or agency	19	21	16	12	6	23	3	55	24	1491
2017	3 to 10 years in current department or agency	12	25	18	16	12	16	2	44	34	1964
2017	11 to 20 years in current department or agency	11	24	19	17	13	14	1	41	36	796
2017	More than 20 years in current department or agency	16	31	16	13	8	15	2	56	25	310
2014	Less than 3 years in current department or agency	16	20	18	13	7	23	3	49	26	1580
2014	3 to 10 years in current department or agency	12	22	19	17	14	13	3	40	37	1955
2014	11 to 20 years in current department or agency	12	28	20	15	11	12	2	47	30	837
2014	More than 20 years in current department or agency	12	27	19	15	11	13	3	47	31	392

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	28	5	4	1	89	6	1509
2018	3 to 10 years in current department or agency	48	37	6	6	3	85	9	1677
2018	11 to 20 years in current department or agency	47	37	8	6	3	84	9	730
2018	More than 20 years in current department or agency	53	33	7	5	2	86	8	211
2017	Less than 3 years in current department or agency	61	29	5	4	2	90	5	1490
2017	3 to 10 years in current department or agency	44	38	9	7	3	82	10	1959
2017	11 to 20 years in current department or agency	41	40	9	7	3	81	10	795
2017	More than 20 years in current department or agency	51	36	5	6	2	87	7	310
2014	Less than 3 years in current department or agency	57	32	5	4	1	90	5	1578
2014	3 to 10 years in current department or agency	46	38	8	6	3	84	8	1950
2014	11 to 20 years in current department or agency	45	38	7	7	2	84	9	838
2014	More than 20 years in current department or agency	45	41	6	5	2	87	7	391

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	32	10	4	2	2	1	84	6	1514
2018	3 to 10 years in current department or agency	41	37	12	5	3	2	0	80	8	1678
2018	11 to 20 years in current department or agency	39	39	12	6	3	2	0	80	8	732
2018	More than 20 years in current department or agency	43	31	15	5	5	1	0	75	10	208

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	31	10	6	4	1	1	79	11	1501
2018	3 to 10 years in current department or agency	39	36	12	8	4	1	0	75	12	1671
2018	11 to 20 years in current department or agency	35	37	13	8	6	1	0	73	14	731
2018	More than 20 years in current department or agency	36	36	16	7	6	0	0	72	12	211
2017	Less than 3 years in current department or agency	49	30	10	6	4	1	1	81	10	1491
2017	3 to 10 years in current department or agency	39	36	11	8	5	0	0	76	14	1967
2017	11 to 20 years in current department or agency	37	34	13	9	5	0	1	72	15	797
2017	More than 20 years in current department or agency	43	40	10	5	2	0	0	83	7	310
2014	Less than 3 years in current department or agency	47	31	11	5	4	1	1	79	10	1580
2014	3 to 10 years in current department or agency	40	36	11	8	4	0	0	77	13	1955
2014	11 to 20 years in current department or agency	37	37	13	8	5	1	0	74	13	837
2014	More than 20 years in current department or agency	39	39	12	5	5	0	0	78	11	392

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	26	10	5	3	2	1	82	8	1499
2018	3 to 10 years in current department or agency	47	28	12	6	4	2	0	78	10	1664
2018	11 to 20 years in current department or agency	45	30	11	6	5	2	1	77	11	730
2018	More than 20 years in current department or agency	46	29	14	5	4	0	0	76	9	211
2017	Less than 3 years in current department or agency	54	28	8	4	2	2	0	85	7	1492
2017	3 to 10 years in current department or agency	46	32	10	6	5	1	1	79	11	1965
2017	11 to 20 years in current department or agency	42	31	13	7	6	2	0	75	13	796
2017	More than 20 years in current department or agency	50	34	8	5	2	2	0	85	7	310
2014	Less than 3 years in current department or agency	57	25	8	4	3	3	1	85	7	1580
2014	3 to 10 years in current department or agency	45	31	12	5	4	2	1	78	9	1954
2014	11 to 20 years in current department or agency	44	28	14	6	5	2	1	74	11	838
2014	More than 20 years in current department or agency	44	34	11	5	4	2	0	80	9	392

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	27	9	6	4	1	1	81	9	1501
2018	3 to 10 years in current department or agency	45	31	11	7	4	1	1	78	11	1667
2018	11 to 20 years in current department or agency	44	31	10	9	6	1	0	75	15	726
2018	More than 20 years in current department or agency	43	34	10	7	5	1	1	78	13	211
2017	Less than 3 years in current department or agency	54	30	6	6	3	1	1	85	9	1491
2017	3 to 10 years in current department or agency	43	36	8	8	5	0	0	79	13	1962
2017	11 to 20 years in current department or agency	41	34	9	9	7	1	0	76	15	796
2017	More than 20 years in current department or agency	47	36	7	5	3	1	0	85	8	310
2014	Less than 3 years in current department or agency	53	30	8	5	3	1	1	84	8	1580
2014	3 to 10 years in current department or agency	43	35	9	7	4	0	0	79	12	1955
2014	11 to 20 years in current department or agency	41	33	12	8	5	1	0	75	14	838
2014	More than 20 years in current department or agency	45	35	9	6	5	1	0	81	11	392

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	21	10	3	3	1	84	6	1501
2018	3 to 10 years in current department or agency	56	24	11	4	4	1	81	9	1669
2018	11 to 20 years in current department or agency	51	26	10	5	6	2	79	11	728
2018	More than 20 years in current department or agency	52	25	13	4	5	2	78	9	211
2017	Less than 3 years in current department or agency	62	22	8	3	3	2	86	6	1490
2017	3 to 10 years in current department or agency	54	26	10	4	5	1	81	8	1964
2017	11 to 20 years in current department or agency	50	25	12	5	6	2	77	11	796
2017	More than 20 years in current department or agency	57	26	10	5	1	0	83	6	310

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	26	9	5	4	1	82	9	1500
2018	3 to 10 years in current department or agency	47	28	11	7	5	1	76	12	1667
2018	11 to 20 years in current department or agency	45	30	11	8	6	0	75	14	732
2018	More than 20 years in current department or agency	47	28	13	7	5	0	75	12	211
2017	Less than 3 years in current department or agency	61	24	7	5	3	1	85	8	1490
2017	3 to 10 years in current department or agency	50	28	11	6	5	0	78	11	1963
2017	11 to 20 years in current department or agency	46	30	12	6	6	0	76	12	794
2017	More than 20 years in current department or agency	56	28	7	7	2	0	84	9	310
2014	Less than 3 years in current department or agency	58	26	8	5	3	1	85	7	1581
2014	3 to 10 years in current department or agency	49	31	10	5	4	0	80	10	1955
2014	11 to 20 years in current department or agency	49	29	12	6	4	0	78	10	836
2014	More than 20 years in current department or agency	49	31	11	6	4	0	79	10	391

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	36	15	7	1	3	8	75	8	134
2018	3 to 10 years in current department or agency	31	35	16	6	4	2	6	73	11	408
2018	11 to 20 years in current department or agency	27	31	19	11	4	3	4	63	16	244
2018	More than 20 years in current department or agency	26	41	16	9	3	1	4	71	13	87
2017	Less than 3 years in current department or agency	40	33	10	8	3	4	4	78	12	137
2017	3 to 10 years in current department or agency	33	37	13	8	2	4	3	76	11	456
2017	11 to 20 years in current department or agency	29	41	9	9	3	3	6	77	13	251
2017	More than 20 years in current department or agency	37	38	9	7	2	2	6	81	9	122
2014	Less than 3 years in current department or agency	33	28	12	5	3	7	11	75	11	160
2014	3 to 10 years in current department or agency	24	41	13	9	4	4	6	71	14	403
2014	11 to 20 years in current department or agency	36	41	8	7	3	3	3	81	10	229
2014	More than 20 years in current department or agency	30	42	8	9	2	4	5	78	13	136

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	28	12	5	4	8	1	77	9	1514
2018	3 to 10 years in current department or agency	30	31	16	9	7	6	0	65	18	1680
2018	11 to 20 years in current department or agency	22	35	16	11	9	7	0	61	22	728
2018	More than 20 years in current department or agency	27	29	24	8	6	4	1	59	15	212
2017	Less than 3 years in current department or agency	43	29	11	5	2	8	1	80	8	1491
2017	3 to 10 years in current department or agency	28	33	16	9	6	6	0	66	17	1965
2017	11 to 20 years in current department or agency	22	32	18	12	9	7	0	58	22	797
2017	More than 20 years in current department or agency	29	37	16	9	4	5	0	69	14	310
2014	Less than 3 years in current department or agency	44	30	10	4	2	11	1	83	6	1580
2014	3 to 10 years in current department or agency	28	34	17	8	5	7	0	67	14	1951
2014	11 to 20 years in current department or agency	25	35	16	9	6	8	0	65	17	837
2014	More than 20 years in current department or agency	28	36	14	6	5	10	0	72	13	389

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	30	15	6	5	4	1	73	11	1511
2018	3 to 10 years in current department or agency	27	33	16	13	9	3	0	61	22	1676
2018	11 to 20 years in current department or agency	20	33	20	14	11	2	0	54	25	724
2018	More than 20 years in current department or agency	23	33	21	11	9	1	1	57	21	212
2017	Less than 3 years in current department or agency	42	31	13	6	4	4	1	77	10	1491
2017	3 to 10 years in current department or agency	26	33	18	12	8	2	0	60	21	1966
2017	11 to 20 years in current department or agency	21	34	20	12	11	2	0	56	24	793
2017	More than 20 years in current department or agency	25	37	18	12	5	3	0	63	18	310
2014	Less than 3 years in current department or agency	43	29	13	6	3	6	1	77	9	1580
2014	3 to 10 years in current department or agency	24	34	20	11	7	3	0	61	19	1952
2014	11 to 20 years in current department or agency	24	33	21	11	8	3	0	59	20	836
2014	More than 20 years in current department or agency	23	38	17	14	6	3	0	62	20	392

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	28	16	9	5	9	1	66	16	1510
2018	3 to 10 years in current department or agency	18	32	20	16	8	5	0	53	26	1676
2018	11 to 20 years in current department or agency	12	32	22	17	11	5	0	47	30	725
2018	More than 20 years in current department or agency	13	31	23	19	10	3	1	46	31	212
2017	Less than 3 years in current department or agency	33	31	16	8	4	8	1	70	13	1486
2017	3 to 10 years in current department or agency	18	33	20	14	9	5	0	54	24	1960
2017	11 to 20 years in current department or agency	14	31	25	16	10	4	0	47	27	796
2017	More than 20 years in current department or agency	14	39	20	15	7	6	0	56	23	310
2014	Less than 3 years in current department or agency	31	30	16	9	4	10	1	68	14	1581
2014	3 to 10 years in current department or agency	16	32	22	16	8	6	0	51	26	1950
2014	11 to 20 years in current department or agency	16	31	22	15	10	5	0	50	27	836
2014	More than 20 years in current department or agency	16	35	20	16	7	5	0	55	24	392

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	31	15	12	6	4	0	65	19	1514
2018	3 to 10 years in current department or agency	17	32	17	19	12	3	0	50	32	1673
2018	11 to 20 years in current department or agency	12	34	20	17	15	2	0	46	33	730
2018	More than 20 years in current department or agency	15	32	21	18	11	2	1	49	29	212
2017	Less than 3 years in current department or agency	32	31	14	12	6	5	1	67	19	1490
2017	3 to 10 years in current department or agency	17	34	20	16	11	3	0	52	27	1961
2017	11 to 20 years in current department or agency	14	34	20	16	13	3	0	49	30	796
2017	More than 20 years in current department or agency	17	37	17	17	7	4	0	56	26	309
2014	Less than 3 years in current department or agency	31	32	16	10	5	6	1	67	16	1577
2014	3 to 10 years in current department or agency	16	33	19	18	11	2	0	51	29	1949
2014	11 to 20 years in current department or agency	15	34	19	17	11	3	0	51	29	834
2014	More than 20 years in current department or agency	17	35	20	14	10	4	0	54	25	392

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	41	14	5	2	2	79	7	1516
2018	3 to 10 years in current department or agency	26	46	15	8	4	1	73	12	1676
2018	11 to 20 years in current department or agency	21	48	18	8	6	0	69	13	731
2018	More than 20 years in current department or agency	22	46	16	10	3	2	70	13	208
2017	Less than 3 years in current department or agency	42	40	11	5	2	1	82	7	1487
2017	3 to 10 years in current department or agency	27	43	17	8	4	1	71	13	1961
2017	11 to 20 years in current department or agency	24	41	17	11	6	1	66	17	793
2017	More than 20 years in current department or agency	28	44	13	11	4	1	73	14	310
2014	Less than 3 years in current department or agency	38	39	13	5	2	2	79	7	1579
2014	3 to 10 years in current department or agency	27	42	16	9	4	1	71	13	1954
2014	11 to 20 years in current department or agency	27	43	15	8	5	2	71	13	836
2014	More than 20 years in current department or agency	26	42	16	11	4	1	69	15	392

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	35	11	6	4	3	1	77	11	1517
2018	3 to 10 years in current department or agency	38	37	12	7	4	1	1	77	11	1682
2018	11 to 20 years in current department or agency	36	42	10	7	4	1	1	79	11	732
2018	More than 20 years in current department or agency	43	39	5	5	6	1	1	83	12	211
2017	Less than 3 years in current department or agency	44	31	9	7	4	3	1	79	12	1484
2017	3 to 10 years in current department or agency	40	38	11	6	4	1	1	79	10	1959
2017	11 to 20 years in current department or agency	41	37	9	7	4	1	0	80	11	792
2017	More than 20 years in current department or agency	49	37	6	4	2	1	0	88	6	309
2014	Less than 3 years in current department or agency	44	33	8	6	3	4	1	82	10	1580
2014	3 to 10 years in current department or agency	40	39	10	7	3	1	1	81	10	1953
2014	11 to 20 years in current department or agency	41	38	9	5	3	3	1	82	9	835
2014	More than 20 years in current department or agency	47	38	7	4	1	2	1	88	5	392

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	35	15	4	2	2	78	6	1516
2018	3 to 10 years in current department or agency	32	37	19	7	4	1	70	11	1669
2018	11 to 20 years in current department or agency	31	38	17	7	5	1	70	13	733
2018	More than 20 years in current department or agency	35	38	14	6	6	2	74	12	211

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	24	18	9	7	13	2	60	19	1514
2018	3 to 10 years in current department or agency	17	25	21	15	14	7	2	46	31	1678
2018	11 to 20 years in current department or agency	16	24	19	16	17	7	2	43	36	728
2018	More than 20 years in current department or agency	18	27	21	12	13	6	2	49	28	211
2017	Less than 3 years in current department or agency	25	22	15	10	7	15	5	59	21	1489
2017	3 to 10 years in current department or agency	16	24	18	15	16	8	3	45	35	1961
2017	11 to 20 years in current department or agency	17	26	16	17	16	6	1	47	36	793
2017	More than 20 years in current department or agency	22	30	14	16	9	5	4	57	28	310
2014	Less than 3 years in current department or agency	25	22	16	11	9	14	4	57	23	1577
2014	3 to 10 years in current department or agency	16	24	18	17	15	8	2	44	35	1954
2014	11 to 20 years in current department or agency	17	23	18	17	16	7	2	44	37	836
2014	More than 20 years in current department or agency	21	26	18	13	13	7	3	51	29	391

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	31	16	10	7	4	0	66	17	1518
2018	3 to 10 years in current department or agency	20	36	18	14	11	1	0	56	26	1676
2018	11 to 20 years in current department or agency	15	33	20	16	13	1	0	49	30	730
2018	More than 20 years in current department or agency	17	37	15	17	10	4	0	56	29	210
2017	Less than 3 years in current department or agency	36	30	15	9	5	5	1	69	15	1489
2017	3 to 10 years in current department or agency	22	34	17	14	10	1	1	57	25	1961
2017	11 to 20 years in current department or agency	17	35	20	13	14	2	0	53	27	797
2017	More than 20 years in current department or agency	22	35	19	14	8	2	1	59	22	310
2014	Less than 3 years in current department or agency	28	30	17	11	7	7	1	63	19	1578
2014	3 to 10 years in current department or agency	20	33	17	16	12	1	0	54	29	1953
2014	11 to 20 years in current department or agency	17	31	22	15	12	2	1	49	28	838
2014	More than 20 years in current department or agency	18	35	17	15	11	4	0	55	27	391

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	30	13	11	10	4	1	64	22	1515
2018	3 to 10 years in current department or agency	22	31	15	13	16	1	1	55	30	1679
2018	11 to 20 years in current department or agency	18	25	17	18	18	2	2	45	37	730
2018	More than 20 years in current department or agency	14	27	19	15	17	3	5	45	35	210
2017	Less than 3 years in current department or agency	33	28	13	11	8	5	2	65	21	1487
2017	3 to 10 years in current department or agency	20	30	16	17	15	2	1	52	32	1960
2017	11 to 20 years in current department or agency	18	22	16	19	22	2	1	40	43	793
2017	More than 20 years in current department or agency	14	34	15	16	14	1	5	52	32	308
2014	Less than 3 years in current department or agency	25	23	15	14	14	7	3	53	31	1580
2014	3 to 10 years in current department or agency	18	26	14	18	20	2	1	45	40	1952
2014	11 to 20 years in current department or agency	15	25	15	17	22	2	3	42	42	837
2014	More than 20 years in current department or agency	16	24	15	16	21	2	4	43	40	391

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	34	18	7	4	6	0	69	12	1519
2018	3 to 10 years in current department or agency	21	38	22	9	7	3	0	60	17	1682
2018	11 to 20 years in current department or agency	19	36	22	11	8	5	0	57	20	732
2018	More than 20 years in current department or agency	20	36	25	7	8	4	0	58	16	210
2017	Less than 3 years in current department or agency	31	37	17	6	3	6	1	72	10	1489
2017	3 to 10 years in current department or agency	19	39	21	10	6	4	0	61	17	1962
2017	11 to 20 years in current department or agency	17	36	22	14	8	3	0	55	22	797
2017	More than 20 years in current department or agency	21	41	17	11	5	4	0	65	17	310

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	29	9	3	2	3	0	86	5	1517
2018	3 to 10 years in current department or agency	44	36	13	3	2	2	0	82	5	1669
2018	11 to 20 years in current department or agency	42	36	13	3	3	2	0	80	6	732
2018	More than 20 years in current department or agency	50	34	8	1	1	4	1	88	3	211
2017	Less than 3 years in current department or agency	54	29	9	2	1	4	1	87	4	1489
2017	3 to 10 years in current department or agency	40	35	15	4	3	3	1	78	7	1960
2017	11 to 20 years in current department or agency	38	38	15	2	4	2	0	78	6	793
2017	More than 20 years in current department or agency	46	35	13	2	1	3	0	84	3	308
2014	Less than 3 years in current department or agency	60	25	7	2	1	4	0	89	3	1578
2014	3 to 10 years in current department or agency	47	33	11	3	2	4	0	83	5	1950
2014	11 to 20 years in current department or agency	46	32	12	4	2	4	0	81	6	835
2014	More than 20 years in current department or agency	51	29	13	3	2	2	0	82	5	392

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	30	7	3	1	1	0	89	4	1521
2018	3 to 10 years in current department or agency	43	38	10	4	3	1	0	82	7	1671
2018	11 to 20 years in current department or agency	38	40	11	6	4	1	0	79	10	734
2018	More than 20 years in current department or agency	45	37	9	3	3	3	1	85	7	211
2017	Less than 3 years in current department or agency	57	31	6	3	1	1	0	89	4	1491
2017	3 to 10 years in current department or agency	39	41	11	5	3	1	0	81	8	1965
2017	11 to 20 years in current department or agency	35	41	12	7	4	1	0	77	11	797
2017	More than 20 years in current department or agency	44	40	10	4	1	2	0	85	5	309
2014	Less than 3 years in current department or agency	59	29	7	2	1	2	0	90	3	1581
2014	3 to 10 years in current department or agency	46	35	11	4	2	1	0	82	7	1954
2014	11 to 20 years in current department or agency	41	38	10	6	3	1	0	81	9	837
2014	More than 20 years in current department or agency	47	34	11	3	3	2	0	83	6	392

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	63	28	5	2	1	0	91	3	1520
2018	3 to 10 years in current department or agency	48	36	9	4	2	0	84	7	1674
2018	11 to 20 years in current department or agency	43	35	11	5	6	0	78	11	728
2018	More than 20 years in current department or agency	43	34	12	5	5	1	77	11	211
2017	Less than 3 years in current department or agency	64	26	6	2	1	0	91	3	1486
2017	3 to 10 years in current department or agency	44	39	8	5	3	0	84	8	1962
2017	11 to 20 years in current department or agency	38	41	11	5	5	0	79	10	794
2017	More than 20 years in current department or agency	45	38	10	4	3	1	83	7	309
2014	Less than 3 years in current department or agency	67	26	4	2	1	1	93	3	1574
2014	3 to 10 years in current department or agency	48	36	8	5	2	0	85	7	1954
2014	11 to 20 years in current department or agency	46	34	11	5	3	0	80	8	837
2014	More than 20 years in current department or agency	48	35	10	4	3	1	84	7	392

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	29	11	3	3	1	82	7	1519
2018	3 to 10 years in current department or agency	40	34	15	6	5	0	74	11	1673
2018	11 to 20 years in current department or agency	36	35	14	7	7	0	71	15	729
2018	More than 20 years in current department or agency	37	33	18	5	7	1	70	12	211
2017	Less than 3 years in current department or agency	57	26	10	4	2	1	83	6	1485
2017	3 to 10 years in current department or agency	36	35	16	7	5	1	71	12	1963
2017	11 to 20 years in current department or agency	32	34	18	8	7	1	67	15	795
2017	More than 20 years in current department or agency	39	32	17	7	5	1	71	11	309
2014	Less than 3 years in current department or agency	48	33	11	4	2	1	82	7	1579
2014	3 to 10 years in current department or agency	34	37	16	8	5	1	71	13	1953
2014	11 to 20 years in current department or agency	29	35	20	9	5	1	65	14	837
2014	More than 20 years in current department or agency	29	40	16	9	6	1	69	15	392

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	30	11	5	2	0	82	8	1507
2018	3 to 10 years in current department or agency	38	38	13	6	5	0	76	11	1664
2018	11 to 20 years in current department or agency	34	35	17	8	7	0	69	14	729
2018	More than 20 years in current department or agency	36	37	12	6	8	1	73	14	209
2017	Less than 3 years in current department or agency	54	29	9	4	2	1	84	7	1487
2017	3 to 10 years in current department or agency	33	38	16	8	5	0	71	13	1957
2017	11 to 20 years in current department or agency	32	37	16	9	7	0	68	16	795
2017	More than 20 years in current department or agency	34	40	16	7	3	0	74	10	309
2014	Less than 3 years in current department or agency	48	34	11	5	2	0	82	7	1579
2014	3 to 10 years in current department or agency	33	37	16	9	5	0	71	14	1953
2014	11 to 20 years in current department or agency	30	37	19	8	5	0	67	14	835
2014	More than 20 years in current department or agency	28	40	15	11	4	1	70	15	392

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	23	17	8	7	3	0	66	16	1524
2018	3 to 10 years in current department or agency	37	26	18	9	8	2	0	65	17	1678
2018	11 to 20 years in current department or agency	36	27	16	9	8	3	0	65	18	729
2018	More than 20 years in current department or agency	38	28	17	8	5	3	1	69	13	210
2017	Less than 3 years in current department or agency	43	22	16	9	6	4	1	68	16	1489
2017	3 to 10 years in current department or agency	34	28	18	10	7	3	0	64	18	1964
2017	11 to 20 years in current department or agency	34	27	15	10	8	4	0	65	19	795
2017	More than 20 years in current department or agency	41	26	17	7	4	4	2	71	11	309
2014	Less than 3 years in current department or agency	38	23	18	10	6	5	1	64	17	1580
2014	3 to 10 years in current department or agency	32	26	17	13	9	3	1	61	22	1953
2014	11 to 20 years in current department or agency	31	29	19	9	7	4	1	64	16	838
2014	More than 20 years in current department or agency	38	29	13	8	6	5	2	71	15	391

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	33	30	37	1526
2018	3 to 10 years in current department or agency	31	33	36	1687
2018	11 to 20 years in current department or agency	22	43	35	738
2018	More than 20 years in current department or agency	33	42	25	211
2017	Less than 3 years in current department or agency	31	35	34	1492
2017	3 to 10 years in current department or agency	31	34	35	1962
2017	11 to 20 years in current department or agency	25	45	31	796
2017	More than 20 years in current department or agency	29	48	23	310
2014	Less than 3 years in current department or agency	33	32	35	1580
2014	3 to 10 years in current department or agency	31	31	37	1953
2014	11 to 20 years in current department or agency	20	47	33	838
2014	More than 20 years in current department or agency	24	48	28	391

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	1	41	31	6	16	6	495
2018	3 to 10 years in current department or agency	6	46	31	5	3	8	525
2018	11 to 20 years in current department or agency	10	40	34	2	1	13	167
2018	More than 20 years in current department or agency	73	13	3	4	2	4	69
2017	Less than 3 years in current department or agency	1	42	26	6	19	6	468
2017	3 to 10 years in current department or agency	5	43	35	6	2	8	602
2017	11 to 20 years in current department or agency	15	37	33	6	1	8	197
2017	More than 20 years in current department or agency	68	12	5	2	7	6	87
2014	Less than 3 years in current department or agency	2	35	32	10	9999	22	517
2014	3 to 10 years in current department or agency	6	39	37	9	9999	9	610
2014	11 to 20 years in current department or agency	26	34	25	5	9999	10	164
2014	More than 20 years in current department or agency	57	19	8	5	9999	11	93

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	8	92	1525
2018	3 to 10 years in current department or agency	13	87	1687
2018	11 to 20 years in current department or agency	14	86	734
2018	More than 20 years in current department or agency	11	89	210

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	58	130
2018	3 to 10 years in current department or agency	51	217
2018	11 to 20 years in current department or agency	43	101
2018	More than 20 years in current department or agency	40	23

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	52	130
2018	3 to 10 years in current department or agency	58	217
2018	11 to 20 years in current department or agency	70	101
2018	More than 20 years in current department or agency	78	23

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	6	130
2018	3 to 10 years in current department or agency	10	217

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	217
2018	11 to 20 years in current department or agency	0	101

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	6	130
2018	3 to 10 years in current department or agency	4	217

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	4	217
2018	11 to 20 years in current department or agency	5	101

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	4	217

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	129
2018	3 to 10 years in current department or agency	42	217
2018	11 to 20 years in current department or agency	40	101
2018	More than 20 years in current department or agency	39	23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	38	129
2018	3 to 10 years in current department or agency	35	217
2018	11 to 20 years in current department or agency	42	101
2018	More than 20 years in current department or agency	38	23

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	129
2018	3 to 10 years in current department or agency	47	217
2018	11 to 20 years in current department or agency	47	101
2018	More than 20 years in current department or agency	61	23

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	48	129
2018	3 to 10 years in current department or agency	43	217
2018	11 to 20 years in current department or agency	39	101
2018	More than 20 years in current department or agency	57	23

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	129
2018	3 to 10 years in current department or agency	33	217
2018	11 to 20 years in current department or agency	34	101
2018	More than 20 years in current department or agency	31	23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	50	129
2018	3 to 10 years in current department or agency	51	217
2018	11 to 20 years in current department or agency	53	101
2018	More than 20 years in current department or agency	45	23

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	129
2018	3 to 10 years in current department or agency	35	217
2018	11 to 20 years in current department or agency	34	101
2018	More than 20 years in current department or agency	23	23

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	101

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	129
2018	3 to 10 years in current department or agency	10	217

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	129
2018	3 to 10 years in current department or agency	10	217

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	44	129
2018	3 to 10 years in current department or agency	48	217
2018	11 to 20 years in current department or agency	48	101
2018	More than 20 years in current department or agency	54	23

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	129
2018	3 to 10 years in current department or agency	25	217

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	129
2018	3 to 10 years in current department or agency	10	217
2018	11 to 20 years in current department or agency	16	101
2018	More than 20 years in current department or agency	27	23

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	48	130
2018	3 to 10 years in current department or agency	51	216
2018	11 to 20 years in current department or agency	60	101
2018	More than 20 years in current department or agency	47	23

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	130
2018	3 to 10 years in current department or agency	26	216
2018	11 to 20 years in current department or agency	24	101
2018	More than 20 years in current department or agency	26	23

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	5	130
2018	3 to 10 years in current department or agency	6	216

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	130
2018	3 to 10 years in current department or agency	16	216
2018	11 to 20 years in current department or agency	25	101
2018	More than 20 years in current department or agency	35	23

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	130
2018	3 to 10 years in current department or agency	11	216

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	5	130
2018	3 to 10 years in current department or agency	3	216

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	130
2018	3 to 10 years in current department or agency	11	216
2018	11 to 20 years in current department or agency	12	101
2018	More than 20 years in current department or agency	20	23

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	130
2018	3 to 10 years in current department or agency	11	216

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	130
2018	3 to 10 years in current department or agency	31	216
2018	11 to 20 years in current department or agency	22	101
2018	More than 20 years in current department or agency	23	23

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	124
2018	3 to 10 years in current department or agency	10	209

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	124
2018	3 to 10 years in current department or agency	16	209

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	17	124
2018	3 to 10 years in current department or agency	9	209
2018	11 to 20 years in current department or agency	12	98
2018	More than 20 years in current department or agency	0	20

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	124
2018	3 to 10 years in current department or agency	7	209
2018	11 to 20 years in current department or agency	10	98
2018	More than 20 years in current department or agency	0	20

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	124
2018	3 to 10 years in current department or agency	9	209

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	124
2018	3 to 10 years in current department or agency	13	209
2018	11 to 20 years in current department or agency	11	98
2018	More than 20 years in current department or agency	30	20

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	124
2018	3 to 10 years in current department or agency	12	209

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	124
2018	3 to 10 years in current department or agency	13	209
2018	11 to 20 years in current department or agency	10	98
2018	More than 20 years in current department or agency	0	20

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	17	124
2018	3 to 10 years in current department or agency	11	209

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	124
2018	3 to 10 years in current department or agency	32	209
2018	11 to 20 years in current department or agency	29	98
2018	More than 20 years in current department or agency	24	20

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	124
2018	3 to 10 years in current department or agency	11	209

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	48	124
2018	3 to 10 years in current department or agency	48	209
2018	11 to 20 years in current department or agency	56	98
2018	More than 20 years in current department or agency	70	20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	47	124
2018	3 to 10 years in current department or agency	52	209
2018	11 to 20 years in current department or agency	55	98
2018	More than 20 years in current department or agency	74	20

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	8	98

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	124
2018	3 to 10 years in current department or agency	10	209

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	13	17	3	3	32	9	62	9	1520
2018	3 to 10 years in current department or agency	17	18	23	7	6	23	6	50	17	1681
2018	11 to 20 years in current department or agency	12	20	24	6	9	26	3	45	21	731
2018	More than 20 years in current department or agency	21	20	27	6	5	19	2	51	14	212
2017	Less than 3 years in current department or agency	24	13	14	3	2	31	13	66	9	1487
2017	3 to 10 years in current department or agency	15	19	21	6	6	24	9	52	17	1964
2017	11 to 20 years in current department or agency	14	18	23	8	7	22	7	46	22	796
2017	More than 20 years in current department or agency	20	26	16	7	5	23	3	63	15	308
2014	Less than 3 years in current department or agency	23	13	15	4	2	31	13	63	11	1581
2014	3 to 10 years in current department or agency	17	17	20	6	6	27	8	51	18	1953
2014	11 to 20 years in current department or agency	19	18	21	8	7	23	5	51	20	838
2014	More than 20 years in current department or agency	18	24	16	7	7	23	6	59	18	392

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	26	15	3	2	16	2	77	6	1520
2018	3 to 10 years in current department or agency	30	31	20	6	5	8	1	66	12	1681
2018	11 to 20 years in current department or agency	24	32	20	7	6	11	0	63	15	730
2018	More than 20 years in current department or agency	37	31	15	5	4	7	0	74	10	211
2017	Less than 3 years in current department or agency	39	24	13	3	1	16	4	79	5	1487
2017	3 to 10 years in current department or agency	27	30	21	5	5	11	1	65	11	1961
2017	11 to 20 years in current department or agency	25	30	24	6	6	7	1	61	13	796
2017	More than 20 years in current department or agency	35	34	13	6	4	7	1	75	10	309
2014	Less than 3 years in current department or agency	37	20	16	3	2	19	2	73	6	1580
2014	3 to 10 years in current department or agency	26	31	18	6	4	14	1	67	12	1952
2014	11 to 20 years in current department or agency	29	27	20	7	5	11	1	63	14	838
2014	More than 20 years in current department or agency	34	28	17	5	4	11	1	71	11	392

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	4	96	1526
2018	3 to 10 years in current department or agency	7	93	1681
2018	11 to 20 years in current department or agency	9	91	732
2018	More than 20 years in current department or agency	9	91	209

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	48	68
2018	3 to 10 years in current department or agency	37	121

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	71	68
2018	3 to 10 years in current department or agency	77	121

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	6	121
2018	11 to 20 years in current department or agency	0	63

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Less than 3 years in current department or agency	68
2018	3 to 10 years in current department or agency	121
2018	11 to 20 years in current department or agency	63
2018	More than 20 years in current department or agency	18

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	7	121
2018	More than 20 years in current department or agency	0	18

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	4	121
2018	More than 20 years in current department or agency	0	18

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	68
2018	3 to 10 years in current department or agency	6	121

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	33	68
2018	3 to 10 years in current department or agency	27	120

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	68
2018	3 to 10 years in current department or agency	26	120

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	68
2018	3 to 10 years in current department or agency	17	120

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	68
2018	3 to 10 years in current department or agency	7	120

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	23	68
2018	3 to 10 years in current department or agency	19	120
2018	11 to 20 years in current department or agency	27	64
2018	More than 20 years in current department or agency	48	18

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	23	68
2018	3 to 10 years in current department or agency	20	120

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	18

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	64
2018	More than 20 years in current department or agency	0	18

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	120
2018	11 to 20 years in current department or agency	12	64

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	68
2018	3 to 10 years in current department or agency	15	120

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	64
2018	More than 20 years in current department or agency	0	18

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	68
2018	3 to 10 years in current department or agency	11	120
2018	11 to 20 years in current department or agency	18	64
2018	More than 20 years in current department or agency	46	18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2018	Less than 3 years in current department or agency	68
2018	3 to 10 years in current department or agency	120
2018	11 to 20 years in current department or agency	64
2018	More than 20 years in current department or agency	18

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	23	68
2018	3 to 10 years in current department or agency	23	120

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	68
2018	3 to 10 years in current department or agency	29	121
2018	11 to 20 years in current department or agency	29	64
2018	More than 20 years in current department or agency	30	18

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	68
2018	3 to 10 years in current department or agency	12	121
2018	11 to 20 years in current department or agency	17	64
2018	More than 20 years in current department or agency	29	18

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	64

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	68
2018	3 to 10 years in current department or agency	16	121

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	68
2018	3 to 10 years in current department or agency	8	121

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	68
2018	3 to 10 years in current department or agency	7	121

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	68
2018	3 to 10 years in current department or agency	7	121

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	51	68
2018	3 to 10 years in current department or agency	51	121
2018	11 to 20 years in current department or agency	61	64
2018	More than 20 years in current department or agency	46	18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	64
2018	3 to 10 years in current department or agency	5	118

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	64
2018	3 to 10 years in current department or agency	17	118

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	64

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	62

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	62
2018	More than 20 years in current department or agency	0	16

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	64
2018	3 to 10 years in current department or agency	7	118

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	15	64
2018	3 to 10 years in current department or agency	7	118

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	18	64
2018	3 to 10 years in current department or agency	12	118

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	64
2018	3 to 10 years in current department or agency	10	118

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	64
2018	3 to 10 years in current department or agency	27	118

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	64
2018	3 to 10 years in current department or agency	10	118
2018	11 to 20 years in current department or agency	8	62
2018	More than 20 years in current department or agency	0	16

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	49	64
2018	3 to 10 years in current department or agency	50	118

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	53	64
2018	3 to 10 years in current department or agency	59	118
2018	11 to 20 years in current department or agency	66	62
2018	More than 20 years in current department or agency	58	16

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	17	64
2018	3 to 10 years in current department or agency	13	118

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	14	16	2	1	33	8	66	6	1520
2018	3 to 10 years in current department or agency	19	18	24	4	3	27	5	55	10	1683
2018	11 to 20 years in current department or agency	13	21	24	5	5	30	4	51	14	731
2018	More than 20 years in current department or agency	24	19	27	4	3	20	3	55	10	210
2017	Less than 3 years in current department or agency	25	14	13	1	1	34	11	71	4	1489
2017	3 to 10 years in current department or agency	17	18	20	3	3	31	8	58	10	1960
2017	11 to 20 years in current department or agency	15	17	24	4	4	30	6	50	12	795
2017	More than 20 years in current department or agency	22	26	17	2	3	26	4	69	6	310
2014	Less than 3 years in current department or agency	23	11	14	2	1	36	13	67	6	1577
2014	3 to 10 years in current department or agency	18	16	19	3	2	33	8	58	10	1953
2014	11 to 20 years in current department or agency	21	18	22	4	3	27	6	57	10	834
2014	More than 20 years in current department or agency	23	21	20	2	2	28	4	64	6	391

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	26	13	2	1	14	1	80	4	1523
2018	3 to 10 years in current department or agency	32	30	19	4	3	10	1	70	8	1684
2018	11 to 20 years in current department or agency	27	32	20	5	4	12	0	66	10	733
2018	More than 20 years in current department or agency	39	28	18	4	4	7	1	72	8	208
2017	Less than 3 years in current department or agency	42	25	11	2	1	15	3	83	4	1484
2017	3 to 10 years in current department or agency	30	31	18	3	3	14	2	72	7	1960
2017	11 to 20 years in current department or agency	29	31	23	3	4	9	1	67	8	796
2017	More than 20 years in current department or agency	40	34	14	2	2	8	2	82	4	308
2014	Less than 3 years in current department or agency	40	19	14	2	1	20	3	78	4	1577
2014	3 to 10 years in current department or agency	30	31	16	3	2	16	2	74	7	1952
2014	11 to 20 years in current department or agency	30	28	21	4	2	14	1	68	7	836
2014	More than 20 years in current department or agency	40	25	17	3	3	12	1	75	6	391

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	22	24	15	19	0	2	40	35	1525
2018	3 to 10 years in current department or agency	12	21	25	17	23	0	1	34	40	1683
2018	11 to 20 years in current department or agency	14	24	23	16	22	0	1	39	38	736
2018	More than 20 years in current department or agency	19	25	24	10	19	0	1	45	30	209
2017	Less than 3 years in current department or agency	15	19	20	19	25	1	1	34	45	1491
2017	3 to 10 years in current department or agency	13	18	21	18	29	0	1	31	48	1964
2017	11 to 20 years in current department or agency	15	23	20	16	24	0	2	39	41	795
2017	More than 20 years in current department or agency	17	18	24	16	22	0	2	36	39	308

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	28	26	11	6	1	56	17	1525
2018	3 to 10 years in current department or agency	16	27	28	18	11	0	42	29	1683
2018	11 to 20 years in current department or agency	12	22	28	21	16	1	35	37	735
2018	More than 20 years in current department or agency	13	24	31	20	12	0	37	32	212
2017	Less than 3 years in current department or agency	27	29	26	11	6	1	57	17	1493
2017	3 to 10 years in current department or agency	17	25	29	17	10	1	43	28	1963
2017	11 to 20 years in current department or agency	14	22	29	20	14	1	37	34	796
2017	More than 20 years in current department or agency	12	31	25	20	11	0	43	31	310

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	25	20	9	4	1	3	65	14	1520
2018	3 to 10 years in current department or agency	20	30	25	14	9	0	2	51	23	1673
2018	11 to 20 years in current department or agency	12	26	29	16	13	0	2	39	30	731
2018	More than 20 years in current department or agency	15	27	27	19	10	0	1	43	30	211
2017	Less than 3 years in current department or agency	36	29	18	9	5	1	3	67	14	1485
2017	3 to 10 years in current department or agency	21	30	23	14	9	1	3	53	23	1963
2017	11 to 20 years in current department or agency	16	27	27	17	10	1	2	44	28	791
2017	More than 20 years in current department or agency	16	32	25	17	9	0	2	49	26	307

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	22	20	12	8	2	2	59	21	1520
2018	3 to 10 years in current department or agency	20	25	25	16	12	1	1	46	29	1678
2018	11 to 20 years in current department or agency	14	22	27	19	17	1	1	36	37	732
2018	More than 20 years in current department or agency	16	20	28	21	15	0	1	36	36	210
2017	Less than 3 years in current department or agency	30	25	20	12	9	2	2	58	21	1487
2017	3 to 10 years in current department or agency	20	25	24	16	12	1	2	46	29	1964
2017	11 to 20 years in current department or agency	16	26	25	17	14	1	3	43	32	793
2017	More than 20 years in current department or agency	17	28	23	17	12	1	1	47	30	308

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	20	11	3	3	1	5	81	6	1517
2018	3 to 10 years in current department or agency	46	25	15	5	4	0	4	74	10	1672
2018	11 to 20 years in current department or agency	39	26	16	7	7	0	5	68	15	732
2018	More than 20 years in current department or agency	37	22	15	10	6	1	9	66	17	211
2017	Less than 3 years in current department or agency	56	20	10	4	2	1	7	82	6	1490
2017	3 to 10 years in current department or agency	44	26	15	5	3	1	7	75	9	1962
2017	11 to 20 years in current department or agency	37	28	15	7	4	1	9	72	12	794
2017	More than 20 years in current department or agency	40	22	16	10	4	0	7	67	15	308

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	24	20	10	7	2	63	17	1523
2018	3 to 10 years in current department or agency	26	29	21	13	10	1	55	23	1681
2018	11 to 20 years in current department or agency	23	25	24	14	14	1	48	28	735
2018	More than 20 years in current department or agency	28	27	20	12	10	3	56	23	210
2017	Less than 3 years in current department or agency	37	28	19	8	6	1	66	15	1485
2017	3 to 10 years in current department or agency	27	31	22	11	8	1	58	19	1958
2017	11 to 20 years in current department or agency	24	27	24	14	10	1	52	25	792
2017	More than 20 years in current department or agency	26	32	24	10	6	1	59	17	306

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	31	20	7	4	1	2	69	11	1514
2018	3 to 10 years in current department or agency	25	35	26	8	5	1	1	61	13	1676
2018	11 to 20 years in current department or agency	21	33	24	12	8	1	1	56	20	730
2018	More than 20 years in current department or agency	16	35	30	12	5	0	1	52	18	212
2017	Less than 3 years in current department or agency	41	29	16	6	4	1	3	73	11	1482
2017	3 to 10 years in current department or agency	27	34	20	11	6	1	2	62	17	1956
2017	11 to 20 years in current department or agency	25	32	22	14	5	1	1	58	19	794
2017	More than 20 years in current department or agency	27	39	18	9	5	1	2	67	14	307

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	28	20	10	5	1	2	65	15	1514
2018	3 to 10 years in current department or agency	19	32	28	14	7	1	1	51	21	1680
2018	11 to 20 years in current department or agency	13	32	28	16	11	0	1	45	27	733
2018	More than 20 years in current department or agency	12	33	28	18	8	0	1	46	26	212
2017	Less than 3 years in current department or agency	36	30	19	8	4	1	2	68	12	1481
2017	3 to 10 years in current department or agency	21	30	24	16	8	0	2	52	24	1956
2017	11 to 20 years in current department or agency	15	29	28	17	9	1	1	45	27	794
2017	More than 20 years in current department or agency	18	32	28	15	6	0	0	50	22	306

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	27	21	9	5	1	2	64	14	1510
2018	3 to 10 years in current department or agency	26	32	24	11	6	0	1	59	17	1674
2018	11 to 20 years in current department or agency	23	33	24	11	8	1	1	56	19	724
2018	More than 20 years in current department or agency	29	28	22	13	7	0	1	58	20	211
2017	Less than 3 years in current department or agency	38	29	17	8	5	1	2	68	14	1482
2017	3 to 10 years in current department or agency	28	29	22	11	7	0	2	59	19	1959
2017	11 to 20 years in current department or agency	27	30	23	12	8	1	1	57	20	793
2017	More than 20 years in current department or agency	33	36	18	9	3	1	1	70	12	306

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	28	19	9	4	1	2	67	14	1510
2018	3 to 10 years in current department or agency	27	32	23	11	6	0	1	60	17	1671
2018	11 to 20 years in current department or agency	19	29	25	13	13	0	0	48	26	729
2018	More than 20 years in current department or agency	19	25	30	17	10	0	0	43	27	208
2017	Less than 3 years in current department or agency	38	31	17	8	4	0	2	70	12	1480
2017	3 to 10 years in current department or agency	26	34	21	10	7	0	2	61	18	1949
2017	11 to 20 years in current department or agency	21	28	23	15	11	1	2	50	26	791
2017	More than 20 years in current department or agency	19	31	25	16	9	0	0	50	24	307

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	21	11	3	3	1	3	83	6	1508
2018	3 to 10 years in current department or agency	50	25	14	5	4	0	2	76	10	1666
2018	11 to 20 years in current department or agency	44	27	15	5	6	0	3	73	11	729
2018	More than 20 years in current department or agency	50	26	15	3	3	0	2	78	7	211
2017	Less than 3 years in current department or agency	60	19	12	3	3	0	3	82	6	1488
2017	3 to 10 years in current department or agency	52	24	12	6	3	0	2	78	9	1963
2017	11 to 20 years in current department or agency	47	30	14	4	3	0	3	79	7	795
2017	More than 20 years in current department or agency	48	29	14	4	4	0	1	78	7	305

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	70	13	6	2	3	1	5	88	5	1511
2018	3 to 10 years in current department or agency	68	16	7	3	2	1	4	88	5	1674
2018	11 to 20 years in current department or agency	61	18	8	3	4	1	5	84	8	730
2018	More than 20 years in current department or agency	66	13	11	3	2	0	4	83	5	210

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	10	4	2	3	1	5	90	5	1511
2018	3 to 10 years in current department or agency	69	11	7	3	5	1	4	85	8	1676
2018	11 to 20 years in current department or agency	67	13	8	4	4	1	2	83	8	731
2018	More than 20 years in current department or agency	73	11	6	4	3	0	4	87	6	211
2017	Less than 3 years in current department or agency	79	8	4	2	2	1	4	92	4	1490
2017	3 to 10 years in current department or agency	71	12	6	4	4	1	3	86	7	1961
2017	11 to 20 years in current department or agency	66	16	5	5	4	1	3	86	9	797
2017	More than 20 years in current department or agency	74	13	6	2	2	1	2	90	4	307

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	65	20	8	3	2	0	2	87	5	1507
2018	3 to 10 years in current department or agency	55	25	11	4	2	0	2	82	7	1674
2018	11 to 20 years in current department or agency	54	28	10	4	3	0	1	82	7	735
2018	More than 20 years in current department or agency	52	36	4	3	2	0	2	91	5	209
2017	Less than 3 years in current department or agency	70	17	6	3	1	0	3	90	4	1487
2017	3 to 10 years in current department or agency	55	27	10	4	2	0	3	84	6	1963
2017	11 to 20 years in current department or agency	51	32	9	3	2	1	2	85	6	795
2017	More than 20 years in current department or agency	63	24	8	3	1	0	1	88	5	308

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	65	16	9	4	3	1	3	83	7	1505
2018	3 to 10 years in current department or agency	54	22	11	5	6	0	2	78	11	1668
2018	11 to 20 years in current department or agency	50	24	12	6	7	0	1	75	13	734
2018	More than 20 years in current department or agency	50	25	11	6	5	0	2	77	11	208
2017	Less than 3 years in current department or agency	70	13	7	4	2	0	3	87	6	1486
2017	3 to 10 years in current department or agency	57	21	9	5	5	0	3	81	10	1956
2017	11 to 20 years in current department or agency	55	22	10	6	5	0	1	78	12	794
2017	More than 20 years in current department or agency	64	22	5	4	3	1	1	87	7	309

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	7	3	1	1	0	24	93	2	1499
2018	3 to 10 years in current department or agency	55	12	6	2	1	0	24	88	4	1657
2018	11 to 20 years in current department or agency	44	16	8	4	1	0	28	83	6	732
2018	More than 20 years in current department or agency	43	22	4	1	1	0	27	91	3	207
2017	Less than 3 years in current department or agency	66	8	2	1	0	0	22	95	2	1486
2017	3 to 10 years in current department or agency	55	13	5	2	1	0	25	90	4	1960
2017	11 to 20 years in current department or agency	50	15	7	3	1	0	23	85	5	797
2017	More than 20 years in current department or agency	50	20	6	2	0	1	21	89	3	308

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	73	12	6	1	1	0	7	91	2	1501
2018	3 to 10 years in current department or agency	66	18	8	2	0	0	7	89	2	1667
2018	11 to 20 years in current department or agency	61	20	8	2	1	1	7	88	4	729
2018	More than 20 years in current department or agency	59	24	8	1	1	0	6	89	2	208
2017	Less than 3 years in current department or agency	75	10	4	1	1	0	8	93	3	1480
2017	3 to 10 years in current department or agency	68	16	5	2	1	1	8	92	3	1954
2017	11 to 20 years in current department or agency	64	18	7	2	1	1	8	89	3	793
2017	More than 20 years in current department or agency	59	27	6	2	0	1	5	91	2	306

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	15	14	9	14	0	2	62	24	1510
2018	3 to 10 years in current department or agency	63	13	7	5	8	0	3	79	13	1673
2018	11 to 20 years in current department or agency	68	15	5	2	4	0	5	88	7	732
2018	More than 20 years in current department or agency	75	10	7	0	3	0	5	90	3	208
2017	Less than 3 years in current department or agency	46	17	13	10	12	0	3	64	23	1489
2017	3 to 10 years in current department or agency	58	14	7	7	10	0	4	75	17	1963
2017	11 to 20 years in current department or agency	66	15	6	3	5	1	4	86	8	798
2017	More than 20 years in current department or agency	74	13	5	3	1	1	4	91	4	308

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	25	13	6	3	0	2	78	9	1508
2018	3 to 10 years in current department or agency	45	28	16	5	3	0	2	75	8	1670
2018	11 to 20 years in current department or agency	45	31	15	5	3	0	2	77	9	736
2018	More than 20 years in current department or agency	50	29	10	6	2	0	3	82	8	209
2017	Less than 3 years in current department or agency	56	24	12	4	3	0	2	81	6	1489
2017	3 to 10 years in current department or agency	50	27	13	4	2	0	4	79	7	1958
2017	11 to 20 years in current department or agency	46	30	14	5	2	0	3	79	7	796
2017	More than 20 years in current department or agency	52	27	14	3	1	1	2	81	5	305

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	37	30	10	3	0	57	13	1527
2018	3 to 10 years in current department or agency	11	31	37	16	5	0	42	21	1693
2018	11 to 20 years in current department or agency	8	26	41	16	8	0	34	24	738
2018	More than 20 years in current department or agency	12	27	42	14	5	0	39	19	212
2017	Less than 3 years in current department or agency	19	35	33	9	3	1	54	13	1491
2017	3 to 10 years in current department or agency	10	28	40	14	6	0	39	21	1967
2017	11 to 20 years in current department or agency	7	25	42	17	8	0	33	25	794
2017	More than 20 years in current department or agency	14	29	38	14	4	0	43	18	310

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	15	35	26	15	0	1	42	23	1492
2018	3 to 10 years in current department or agency	12	19	38	22	8	0	0	30	31	1676
2018	11 to 20 years in current department or agency	13	18	43	19	7	0	0	26	31	724
2018	More than 20 years in current department or agency	11	21	44	17	6	0	0	23	33	206
2017	Less than 3 years in current department or agency	5	13	38	26	17	1	1	43	18	1489
2017	3 to 10 years in current department or agency	8	20	41	22	8	0	1	31	28	1963
2017	11 to 20 years in current department or agency	10	24	42	16	6	0	0	23	35	794
2017	More than 20 years in current department or agency	7	19	44	23	7	0	0	30	26	307

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	35	18	7	4	6	1	69	12	1516
2018	3 to 10 years in current department or agency	26	39	18	10	5	1	0	67	15	1685
2018	11 to 20 years in current department or agency	25	44	15	9	6	1	0	70	15	734
2018	More than 20 years in current department or agency	30	44	13	8	3	2	0	76	11	210
2017	Less than 3 years in current department or agency	19	33	18	12	6	11	1	59	21	1489
2017	3 to 10 years in current department or agency	16	37	20	13	8	5	1	56	23	1965
2017	11 to 20 years in current department or agency	16	39	21	10	9	5	0	58	20	797
2017	More than 20 years in current department or agency	22	43	17	9	5	4	0	68	14	309

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	33	17	9	5	4	0	68	14	1518
2018	3 to 10 years in current department or agency	22	36	19	12	9	1	0	59	21	1687
2018	11 to 20 years in current department or agency	19	36	18	13	12	2	0	56	25	735
2018	More than 20 years in current department or agency	23	42	17	10	5	2	0	67	16	210
2017	Less than 3 years in current department or agency	26	38	15	11	5	4	1	68	17	1492
2017	3 to 10 years in current department or agency	15	38	20	15	10	2	0	55	25	1965
2017	11 to 20 years in current department or agency	14	34	20	18	11	3	0	49	30	796
2017	More than 20 years in current department or agency	20	44	18	11	6	1	0	65	17	308

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	24	24	12	13	2	1	24	76	1523
2018	3 to 10 years in current department or agency	15	25	26	16	17	1	1	15	85	1688
2018	11 to 20 years in current department or agency	19	30	25	13	12	1	0	19	81	735
2018	More than 20 years in current department or agency	28	26	20	12	11	2	1	29	71	212
2017	Less than 3 years in current department or agency	17	20	23	16	20	3	1	18	82	1491
2017	3 to 10 years in current department or agency	18	21	24	15	19	2	1	18	82	1967
2017	11 to 20 years in current department or agency	25	24	21	13	14	3	1	25	75	797
2017	More than 20 years in current department or agency	26	28	21	11	11	2	1	26	74	310

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	1128
2018	3 to 10 years in current department or agency	30	1410
2018	11 to 20 years in current department or agency	21	587
2018	More than 20 years in current department or agency	13	143
2017	Less than 3 years in current department or agency	33	1188
2017	3 to 10 years in current department or agency	26	1547
2017	11 to 20 years in current department or agency	19	571
2017	More than 20 years in current department or agency	10	220

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	1128
2018	3 to 10 years in current department or agency	40	1410
2018	11 to 20 years in current department or agency	32	587
2018	More than 20 years in current department or agency	27	143
2017	Less than 3 years in current department or agency	39	1188
2017	3 to 10 years in current department or agency	43	1547
2017	11 to 20 years in current department or agency	30	571
2017	More than 20 years in current department or agency	22	220

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	1128
2018	3 to 10 years in current department or agency	30	1410
2018	11 to 20 years in current department or agency	24	587
2018	More than 20 years in current department or agency	17	143
2017	Less than 3 years in current department or agency	29	1188
2017	3 to 10 years in current department or agency	25	1547
2017	11 to 20 years in current department or agency	20	571
2017	More than 20 years in current department or agency	17	220

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	38	1128
2018	3 to 10 years in current department or agency	51	1410
2018	11 to 20 years in current department or agency	49	587
2018	More than 20 years in current department or agency	47	143
2017	Less than 3 years in current department or agency	45	1188
2017	3 to 10 years in current department or agency	60	1547
2017	11 to 20 years in current department or agency	58	571
2017	More than 20 years in current department or agency	48	220

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	5	1128
2018	3 to 10 years in current department or agency	11	1410
2018	11 to 20 years in current department or agency	6	587
2018	More than 20 years in current department or agency	4	143
2017	Less than 3 years in current department or agency	4	1188
2017	3 to 10 years in current department or agency	11	1547
2017	11 to 20 years in current department or agency	7	571
2017	More than 20 years in current department or agency	1	220

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	1128
2018	3 to 10 years in current department or agency	33	1410
2018	11 to 20 years in current department or agency	35	587
2018	More than 20 years in current department or agency	36	143

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	1128
2018	3 to 10 years in current department or agency	30	1410
2018	11 to 20 years in current department or agency	32	587
2018	More than 20 years in current department or agency	40	143
2017	Less than 3 years in current department or agency	43	1188
2017	3 to 10 years in current department or agency	35	1547
2017	11 to 20 years in current department or agency	40	571
2017	More than 20 years in current department or agency	48	220

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	6	48	18	11	4	13	1080
2018	3 to 10 years in current department or agency	3	38	23	11	7	19	1364
2018	11 to 20 years in current department or agency	3	39	22	11	7	18	566
2018	More than 20 years in current department or agency	4	39	23	12	6	16	140
2017	Less than 3 years in current department or agency	4	48	19	11	5	14	1167
2017	3 to 10 years in current department or agency	4	43	19	11	5	17	1523
2017	11 to 20 years in current department or agency	3	44	19	14	4	16	564
2017	More than 20 years in current department or agency	6	55	15	9	8	8	213

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	32	68	1125
2018	3 to 10 years in current department or agency	27	73	1404
2018	11 to 20 years in current department or agency	28	72	576
2018	More than 20 years in current department or agency	24	76	143

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	24	19	17	18	3	6	42	38	1129
2018	3 to 10 years in current department or agency	9	22	20	19	24	1	5	33	46	1403
2018	11 to 20 years in current department or agency	8	21	20	21	23	1	7	32	47	587
2018	More than 20 years in current department or agency	9	12	21	23	26	2	6	24	53	143
2017	Less than 3 years in current department or agency	13	21	17	19	20	2	7	38	43	1200
2017	3 to 10 years in current department or agency	8	20	15	18	29	2	8	31	52	1553
2017	11 to 20 years in current department or agency	6	17	16	23	28	2	8	26	56	577
2017	More than 20 years in current department or agency	8	15	17	20	26	2	11	27	54	220

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	16	16	19	34	3	6	25	57	1128
2018	3 to 10 years in current department or agency	3	10	14	19	49	1	3	14	71	1406
2018	11 to 20 years in current department or agency	2	12	17	22	41	2	4	15	67	586
2018	More than 20 years in current department or agency	4	10	15	19	47	4	3	15	70	142
2017	Less than 3 years in current department or agency	5	9	12	16	51	3	6	15	73	1199
2017	3 to 10 years in current department or agency	2	7	9	15	58	2	6	10	79	1552
2017	11 to 20 years in current department or agency	2	9	10	21	50	2	7	12	77	577
2017	More than 20 years in current department or agency	3	6	11	21	48	3	8	11	77	221

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	19	13	8	8	2	9	66	19	1518
2018	3 to 10 years in current department or agency	30	19	19	12	14	1	5	52	28	1680
2018	11 to 20 years in current department or agency	32	21	16	10	14	1	6	57	26	734
2018	More than 20 years in current department or agency	46	14	10	9	12	2	8	66	22	210

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment