2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 85. What is your age group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	38	42	7	11	1	0	0	80	12	280
2018	Age - 25 - 29 years	30	42	8	15	4	0	0	72	19	481
2018	Age - 30 - 34 years	28	49	7	12	4	0	0	77	16	544
2018	Age - 35 - 39 years	26	46	10	14	4	0	0	72	18	742
2018	Age - 40 - 44 years	28	43	10	14	5	0	0	72	18	662
2018	Age - 45 - 49 years	29	43	10	11	7	0	1	72	18	532
2018	Age - 50 - 54 years	27	48	9	11	4	0	1	76	15	424
2018	Age - 55 - 59 years	33	44	6	9	7	0	1	77	17	347
2018	Age - 60 years and over	30	44	12	7	4	1	1	77	11	172
2017	Age - 24 years and under	42	35	10	10	3	0	0	77	13	246
2017	Age - 25 - 29 years	29	39	11	14	6	0	0	68	21	492
2017	Age - 30 - 34 years	27	39	10	15	8	0	0	66	23	632
2017	Age - 35 - 39 years	26	40	11	15	7	0	0	66	23	810
2017	Age - 40 - 44 years	25	42	11	15	6	0	0	67	22	708
2017	Age - 45 - 49 years	32	37	10	11	9	0	0	69	21	587
2017	Age - 50 - 54 years	29	42	12	11	6	0	0	71	17	548
2017	Age - 55 - 59 years	33	38	9	13	7	0	1	71	19	364
2017	Age - 60 years and over	35	36	13	11	4	0	2	72	15	206
2014	Age - 24 years and under	42	37	7	10	3	0	1	80	13	228
2014	Age - 25 - 29 years	30	38	13	15	4	0	0	68	19	483
2014	Age - 30 - 34 years	31	35	9	18	6	0	0	66	24	701
2014	Age - 35 - 39 years	25	41	12	16	7	0	0	66	22	800
2014	Age - 40 - 44 years	31	33	12	15	8	0	0	65	23	709
2014	Age - 45 - 49 years	28	43	11	12	5	0	0	72	17	635
2014	Age - 50 - 54 years	30	41	10	13	5	0	0	71	19	621
2014	Age - 55 - 59 years	34	39	7	11	8	0	1	73	19	380
2014	Age - 60 years and over	32	39	10	11	7	0	1	72	18	215
2011	Age - 24 years and under	40	32	5	9	8	0	6	78	17	120
2011	Age - 25 - 29 years	35	38	12	12	4	0	1	73	15	354
2011	Age - 30 - 34 years	29	44	12	11	4	0	0	73	15	575
2011	Age - 35 - 39 years	30	38	12	12	7	0	0	68	19	504
2011	Age - 40 - 44 years	28	40	12	13	7	0	1	69	19	482
2011	Age - 45 - 49 years	32	41	11	11	5	0	0	74	16	530
2011	Age - 50 - 54 years	32	41	8	13	5	0	1	73	18	515
2011	Age - 55 - 59 years	33	40	11	11	4	0	1	73	16	331
2011	Age - 60 years and over	29	40	13	9	5	1	3	72	14	138
2008	Age - 24 years and under	29	34	17	14	5	0	1	63	19	107
2008	Age - 25 - 29 years	27	41	15	12	4	0	1	69	16	365
2008	Age - 30 - 34 years	19	44	12	16	7	0	1	64	23	440
2008	Age - 35 - 39 years	23	40	11	17	8	0	1	63	25	353
2008	Age - 40 - 44 years	24	45	10	14	6	0	0	69	20	407
2008	Age - 45 - 49 years	23	43	13	12	8	0	1	66	21	475
2008	Age - 50 - 54 years	25	41	15	10	8	0	1	67	18	473
2008	Age - 55 - 59 years	30	43	11	9	5	0	2	75	13	283
2008	Age - 60 years and over	26	43	13	9	7	0	2	70	16	100

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	31	38	17	9	5	0	0	69	14	278
2018	Age - 25 - 29 years	34	37	12	11	6	0	0	71	17	478
2018	Age - 30 - 34 years	35	43	11	8	3	0	0	78	11	542
2018	Age - 35 - 39 years	42	38	11	5	4	0	0	80	9	739
2018	Age - 40 - 44 years	39	41	12	5	4	0	0	80	9	660
2018	Age - 45 - 49 years	37	41	10	7	5	0	0	78	12	528
2018	Age - 50 - 54 years	43	37	9	7	4	0	0	80	11	425
2018	Age - 55 - 59 years	48	34	10	5	3	0	0	82	8	341
2018	Age - 60 years and over	44	35	12	2	5	1	1	81	7	170
2017	Age - 24 years and under	34	35	17	10	3	0	0	70	13	245
2017	Age - 25 - 29 years	33	42	13	7	4	0	0	76	12	492
2017	Age - 30 - 34 years	38	39	13	7	3	0	0	77	10	630
2017	Age - 35 - 39 years	37	42	10	8	3	0	0	79	10	809
2017	Age - 40 - 44 years	39	39	11	7	4	0	0	79	11	707
2017	Age - 45 - 49 years	42	36	12	7	3	0	0	79	10	585
2017	Age - 50 - 54 years	45	36	11	5	3	0	0	81	8	545
2017	Age - 55 - 59 years	46	34	11	4	4	0	0	81	8	363
2017	Age - 60 years and over	48	34	10	6	3	0	0	81	9	208
2014	Age - 24 years and under	25	42	18	11	4	0	0	67	15	228
2014	Age - 25 - 29 years	30	40	13	11	6	0	0	70	17	483
2014	Age - 30 - 34 years	36	42	11	7	4	0	0	78	11	701
2014	Age - 35 - 39 years	34	41	15	6	5	0	0	75	10	800
2014	Age - 40 - 44 years	39	37	11	8	5	0	0	76	13	710
2014	Age - 45 - 49 years	42	36	10	7	4	0	0	78	11	636
2014	Age - 50 - 54 years	43	37	12	5	3	0	0	80	8	620
2014	Age - 55 - 59 years	45	36	10	6	4	0	0	80	10	379
2014	Age - 60 years and over	48	36	9	4	4	0	0	84	7	216
2011	Age - 24 years and under	33	33	19	5	8	0	2	68	13	119
2011	Age - 25 - 29 years	35	39	11	8	6	0	0	75	14	352
2011	Age - 30 - 34 years	37	39	11	8	4	0	0	76	13	576
2011	Age - 35 - 39 years	37	38	12	9	3	0	0	75	13	503
2011	Age - 40 - 44 years	43	33	11	7	5	0	0	77	12	483
2011	Age - 45 - 49 years	47	33	10	5	5	0	0	80	10	530
2011	Age - 50 - 54 years	42	36	10	7	4	0	0	78	12	514
2011	Age - 55 - 59 years	53	28	11	4	4	0	0	81	8	331
2011	Age - 60 years and over	48	30	10	6	5	1	0	78	11	139
2008	Age - 24 years and under	27	34	20	10	9	0	0	61	19	107
2008	Age - 25 - 29 years	27	39	15	12	6	0	0	67	18	365
2008	Age - 30 - 34 years	32	41	11	11	4	0	0	73	15	440
2008	Age - 35 - 39 years	36	40	11	9	4	0	0	76	13	353
2008	Age - 40 - 44 years	36	37	11	10	6	1	0	73	16	407
2008	Age - 45 - 49 years	34	40	12	7	6	1	0	75	13	475
2008	Age - 50 - 54 years	37	38	12	7	5	0	0	76	13	473
2008	Age - 55 - 59 years	44	38	12	2	4	0	0	82	5	281
2008	Age - 60 years and over	48	32	10	4	6	0	0	80	10	100

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	35	41	11	6	6	0	0	76	13	277
2018	Age - 25 - 29 years	38	37	10	9	6	0	0	75	15	476
2018	Age - 30 - 34 years	41	41	10	6	3	0	0	81	9	539
2018	Age - 35 - 39 years	45	38	8	5	4	0	0	83	9	737
2018	Age - 40 - 44 years	41	40	8	6	4	0	0	81	11	655
2018	Age - 45 - 49 years	43	36	8	8	5	0	0	80	13	529
2018	Age - 50 - 54 years	44	36	10	6	4	0	0	81	9	422
2018	Age - 55 - 59 years	51	32	7	6	5	0	0	83	11	341
2018	Age - 60 years and over	46	34	10	5	5	1	0	80	10	170
2017	Age - 24 years and under	42	38	11	6	3	0	0	80	9	246
2017	Age - 25 - 29 years	41	39	7	8	4	0	0	81	12	492
2017	Age - 30 - 34 years	40	38	9	8	5	0	0	79	13	630
2017	Age - 35 - 39 years	43	40	8	6	3	0	0	83	9	809
2017	Age - 40 - 44 years	44	37	7	8	4	0	0	81	12	706
2017	Age - 45 - 49 years	47	36	8	4	4	0	0	84	8	585
2017	Age - 50 - 54 years	47	35	9	6	3	0	0	82	9	544
2017	Age - 55 - 59 years	50	30	10	7	3	0	0	80	10	364
2017	Age - 60 years and over	50	33	7	5	6	0	0	82	10	208
2014	Age - 24 years and under	33	40	10	11	6	0	0	73	16	228
2014	Age - 25 - 29 years	33	37	15	8	6	0	0	71	14	483
2014	Age - 30 - 34 years	40	38	7	10	4	0	0	79	14	701
2014	Age - 35 - 39 years	39	40	10	6	5	0	0	79	11	800
2014	Age - 40 - 44 years	43	36	10	6	4	0	0	80	11	710
2014	Age - 45 - 49 years	44	37	8	6	4	0	0	81	10	636
2014	Age - 50 - 54 years	46	38	7	6	3	0	0	84	9	619
2014	Age - 55 - 59 years	49	35	4	7	5	0	0	84	11	380
2014	Age - 60 years and over	52	31	7	6	4	0	0	83	9	216
2011	Age - 24 years and under	28	35	17	10	8	0	2	64	19	120
2011	Age - 25 - 29 years	35	45	10	6	4	0	0	80	10	354
2011	Age - 30 - 34 years	39	40	9	7	4	0	0	79	11	576
2011	Age - 35 - 39 years	43	36	9	8	4	0	0	79	11	504
2011	Age - 40 - 44 years	43	42	5	5	4	0	0	86	9	482
2011	Age - 45 - 49 years	44	38	9	5	4	0	0	83	8	530
2011	Age - 50 - 54 years	44	39	6	6	5	0	0	83	11	516
2011	Age - 55 - 59 years	50	33	9	5	3	0	0	83	8	331
2011	Age - 60 years and over	41	40	8	5	5	1	0	82	11	138
2008	Age - 24 years and under	26	41	11	16	6	0	0	67	22	107
2008	Age - 25 - 29 years	31	38	13	11	7	0	0	69	18	365
2008	Age - 30 - 34 years	35	44	7	8	5	0	0	80	13	440
2008	Age - 35 - 39 years	37	42	10	7	3	0	0	79	11	353
2008	Age - 40 - 44 years	38	42	7	8	4	0	1	81	12	407
2008	Age - 45 - 49 years	40	43	8	5	4	0	0	83	9	474
2008	Age - 50 - 54 years	41	40	9	5	4	0	0	81	10	473
2008	Age - 55 - 59 years	47	39	7	4	4	0	0	86	8	282
2008	Age - 60 years and over	51	32	10	2	4	0	0	83	6	100

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	50	26	16	4	2	1	2	78	6	278
2018	Age - 25 - 29 years	41	31	12	8	8	0	0	72	16	477
2018	Age - 30 - 34 years	46	31	10	7	4	0	0	78	11	544
2018	Age - 35 - 39 years	47	31	10	8	4	0	0	78	12	741
2018	Age - 40 - 44 years	41	33	12	8	6	0	0	74	14	663
2018	Age - 45 - 49 years	41	32	11	11	5	0	0	74	16	531
2018	Age - 50 - 54 years	39	35	11	8	6	0	1	74	15	425
2018	Age - 55 - 59 years	43	31	11	10	5	0	0	74	14	344
2018	Age - 60 years and over	38	39	14	2	5	1	2	79	7	171
2017	Age - 24 years and under	53	26	12	5	2	1	1	81	7	246
2017	Age - 25 - 29 years	47	30	11	8	4	0	0	77	12	492
2017	Age - 30 - 34 years	42	32	11	8	5	0	1	75	14	629
2017	Age - 35 - 39 years	43	32	11	8	6	1	0	75	14	808
2017	Age - 40 - 44 years	41	31	10	10	7	0	0	72	18	707
2017	Age - 45 - 49 years	41	33	9	8	8	0	0	75	16	585
2017	Age - 50 - 54 years	39	37	11	8	4	0	0	77	12	544
2017	Age - 55 - 59 years	44	31	15	6	3	0	1	76	10	364
2017	Age - 60 years and over	44	30	14	5	6	0	1	75	11	208
2014	Age - 24 years and under	51	29	10	7	0	2	2	83	7	228
2014	Age - 25 - 29 years	40	34	15	5	4	1	1	75	10	483
2014	Age - 30 - 34 years	43	32	9	9	6	1	1	76	15	701
2014	Age - 35 - 39 years	38	36	12	8	5	1	1	75	13	800
2014	Age - 40 - 44 years	37	35	12	9	6	0	1	72	16	708
2014	Age - 45 - 49 years	37	33	14	9	6	0	1	71	15	635
2014	Age - 50 - 54 years	36	35	14	8	5	0	1	72	14	620
2014	Age - 55 - 59 years	37	33	11	11	6	0	1	71	18	379
2014	Age - 60 years and over	44	29	16	6	4	1	1	74	10	216
2011	Age - 24 years and under	42	29	13	6	3	3	5	77	9	120
2011	Age - 25 - 29 years	45	33	10	7	4	0	1	79	11	353
2011	Age - 30 - 34 years	39	38	9	8	4	1	1	78	13	576
2011	Age - 35 - 39 years	39	35	11	9	5	1	0	75	14	504
2011	Age - 40 - 44 years	39	37	10	9	4	1	0	76	13	483
2011	Age - 45 - 49 years	42	33	11	7	6	1	1	76	13	530
2011	Age - 50 - 54 years	36	37	10	11	4	1	1	74	15	514
2011	Age - 55 - 59 years	38	34	14	9	4	1	0	73	13	331
2011	Age - 60 years and over	36	38	14	7	4	1	1	75	11	138

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	30	47	11	5	6	0	0	78	11	280
2018	Age - 25 - 29 years	33	40	11	10	6	0	0	73	17	477
2018	Age - 30 - 34 years	34	44	12	7	3	0	0	78	10	540
2018	Age - 35 - 39 years	38	40	11	6	4	0	0	78	10	739
2018	Age - 40 - 44 years	37	41	11	8	4	0	0	77	12	659
2018	Age - 45 - 49 years	33	43	12	6	6	0	0	76	12	527
2018	Age - 50 - 54 years	40	39	11	5	5	0	0	79	10	423
2018	Age - 55 - 59 years	44	38	10	5	4	0	0	82	8	344
2018	Age - 60 years and over	40	43	12	3	2	1	0	83	5	170
2017	Age - 24 years and under	36	45	9	7	4	0	0	80	11	246
2017	Age - 25 - 29 years	34	45	10	6	4	0	0	80	10	492
2017	Age - 30 - 34 years	35	44	11	7	4	0	0	79	11	631
2017	Age - 35 - 39 years	34	45	10	7	4	0	0	79	11	809
2017	Age - 40 - 44 years	34	45	9	7	4	0	0	80	11	707
2017	Age - 45 - 49 years	36	44	9	7	4	0	0	80	11	585
2017	Age - 50 - 54 years	38	45	8	5	3	0	0	83	9	548
2017	Age - 55 - 59 years	41	40	9	7	3	0	0	81	10	363
2017	Age - 60 years and over	47	41	7	1	4	0	0	87	6	206
2014	Age - 24 years and under	26	47	18	5	4	0	0	73	9	227
2014	Age - 25 - 29 years	27	44	14	8	7	0	0	71	15	483
2014	Age - 30 - 34 years	33	42	12	8	5	0	0	75	13	700
2014	Age - 35 - 39 years	31	43	13	8	5	0	0	74	13	801
2014	Age - 40 - 44 years	33	41	10	10	5	0	0	74	15	709
2014	Age - 45 - 49 years	34	45	10	6	4	0	0	80	10	635
2014	Age - 50 - 54 years	37	43	10	6	3	0	0	80	10	621
2014	Age - 55 - 59 years	37	40	8	9	5	0	0	78	14	380
2014	Age - 60 years and over	46	38	9	3	3	0	0	84	7	216
2011	Age - 24 years and under	30	33	17	8	10	0	2	64	19	120
2011	Age - 25 - 29 years	33	41	11	10	5	0	0	74	15	353
2011	Age - 30 - 34 years	35	40	10	10	5	0	0	75	16	576
2011	Age - 35 - 39 years	36	37	13	8	6	0	0	73	15	504
2011	Age - 40 - 44 years	38	38	10	6	7	0	0	77	13	483
2011	Age - 45 - 49 years	42	38	8	6	5	0	0	81	11	529
2011	Age - 50 - 54 years	39	37	9	9	6	0	0	76	15	513
2011	Age - 55 - 59 years	47	32	9	7	5	0	0	80	11	331
2011	Age - 60 years and over	40	43	9	5	2	1	1	84	7	138
2008	Age - 24 years and under	28	48	10	8	6	0	0	76	14	107
2008	Age - 25 - 29 years	27	40	15	12	6	0	0	67	18	363
2008	Age - 30 - 34 years	30	42	13	10	5	0	0	73	14	440
2008	Age - 35 - 39 years	32	42	11	10	5	0	0	74	15	352
2008	Age - 40 - 44 years	38	39	10	8	5	0	0	77	13	403
2008	Age - 45 - 49 years	36	42	10	7	5	0	0	78	12	468
2008	Age - 50 - 54 years	38	39	10	7	6	0	0	77	13	461
2008	Age - 55 - 59 years	46	37	9	4	4	0	0	83	8	280
2008	Age - 60 years and over	55	28	9	2	5	1	0	84	8	97

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	32	39	14	11	4	0	0	71	15	280
2018	Age - 25 - 29 years	31	33	13	14	9	0	0	64	23	477
2018	Age - 30 - 34 years	34	35	16	10	6	0	0	69	15	543
2018	Age - 35 - 39 years	31	35	15	10	7	0	0	67	18	735
2018	Age - 40 - 44 years	27	35	16	13	9	0	0	62	21	659
2018	Age - 45 - 49 years	27	37	14	13	9	0	0	65	21	531
2018	Age - 50 - 54 years	27	33	20	12	9	0	0	60	20	425
2018	Age - 55 - 59 years	29	29	20	12	10	0	0	58	22	344
2018	Age - 60 years and over	25	37	18	11	8	1	0	62	20	169
2017	Age - 24 years and under	42	34	10	10	5	0	0	76	14	246
2017	Age - 25 - 29 years	31	40	13	10	6	0	0	71	16	492
2017	Age - 30 - 34 years	30	39	13	11	6	0	0	69	17	631
2017	Age - 35 - 39 years	27	39	15	12	7	0	0	66	19	809
2017	Age - 40 - 44 years	26	37	18	12	7	0	0	64	19	707
2017	Age - 45 - 49 years	27	37	14	13	9	0	0	64	22	586
2017	Age - 50 - 54 years	27	37	17	10	7	0	0	65	18	547
2017	Age - 55 - 59 years	26	36	15	15	8	0	0	62	23	363
2017	Age - 60 years and over	34	29	16	12	9	0	0	63	21	208
2014	Age - 24 years and under	29	42	15	8	6	0	0	71	14	227
2014	Age - 25 - 29 years	26	37	16	13	7	0	0	64	20	483
2014	Age - 30 - 34 years	25	36	16	14	9	0	0	61	23	701
2014	Age - 35 - 39 years	28	35	16	12	8	0	0	63	21	800
2014	Age - 40 - 44 years	23	38	15	15	8	1	0	61	23	708
2014	Age - 45 - 49 years	26	37	15	13	8	0	0	63	21	636
2014	Age - 50 - 54 years	28	34	16	14	8	1	0	62	22	620
2014	Age - 55 - 59 years	28	30	15	14	12	1	0	59	26	380
2014	Age - 60 years and over	29	35	17	12	7	1	0	64	19	216
2011	Age - 24 years and under	37	33	10	12	5	0	2	72	17	120
2011	Age - 25 - 29 years	27	40	14	14	5	0	0	67	19	354
2011	Age - 30 - 34 years	25	40	14	14	7	0	0	65	21	576
2011	Age - 35 - 39 years	22	38	16	15	8	0	0	60	24	502
2011	Age - 40 - 44 years	27	34	14	15	10	0	0	61	25	483
2011	Age - 45 - 49 years	23	43	10	14	9	1	0	66	24	530
2011	Age - 50 - 54 years	25	32	17	13	13	0	0	57	26	516
2011	Age - 55 - 59 years	28	30	16	15	10	0	1	59	25	333
2011	Age - 60 years and over	22	32	27	12	5	1	1	55	18	138

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	36	42	11	8	2	0	78	11	280
2018	Age - 25 - 29 years	36	39	11	8	5	0	76	14	480
2018	Age - 30 - 34 years	34	40	12	10	4	0	74	14	543
2018	Age - 35 - 39 years	35	40	12	9	4	0	75	13	742
2018	Age - 40 - 44 years	34	39	13	9	4	0	73	13	663
2018	Age - 45 - 49 years	35	40	13	7	5	0	75	12	531
2018	Age - 50 - 54 years	39	40	11	7	3	0	80	9	420
2018	Age - 55 - 59 years	37	42	9	8	4	0	79	12	344
2018	Age - 60 years and over	46	34	9	7	4	1	80	11	169
2017	Age - 24 years and under	42	39	11	6	2	0	81	8	246
2017	Age - 25 - 29 years	36	42	10	8	4	1	79	12	492
2017	Age - 30 - 34 years	35	40	11	9	4	0	75	14	631
2017	Age - 35 - 39 years	33	44	11	9	3	0	77	12	808
2017	Age - 40 - 44 years	34	43	10	9	4	0	77	13	707
2017	Age - 45 - 49 years	37	41	10	7	5	0	78	12	585
2017	Age - 50 - 54 years	38	44	8	6	4	0	82	10	547
2017	Age - 55 - 59 years	39	38	11	10	1	0	78	11	363
2017	Age - 60 years and over	44	38	7	8	3	0	83	11	208

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	52	39	6	2	0	0	0	91	3	279
2018	Age - 25 - 29 years	48	36	7	5	3	0	0	85	8	480
2018	Age - 30 - 34 years	50	37	8	4	1	0	0	87	5	539
2018	Age - 35 - 39 years	50	38	7	3	2	0	0	88	5	741
2018	Age - 40 - 44 years	50	36	8	4	1	0	0	86	6	659
2018	Age - 45 - 49 years	48	38	6	5	2	0	0	86	8	532
2018	Age - 50 - 54 years	52	35	8	3	2	0	0	87	5	426
2018	Age - 55 - 59 years	55	35	4	3	3	0	0	90	6	341
2018	Age - 60 years and over	53	36	10	1	1	1	0	89	1	172
2017	Age - 24 years and under	60	30	6	4	1	0	0	89	5	246
2017	Age - 25 - 29 years	51	35	5	5	2	0	0	87	8	489
2017	Age - 30 - 34 years	48	38	7	5	3	0	0	85	8	631
2017	Age - 35 - 39 years	45	40	7	4	3	0	0	85	8	807
2017	Age - 40 - 44 years	46	39	6	5	3	0	0	86	8	707
2017	Age - 45 - 49 years	45	41	6	4	3	0	0	87	7	586
2017	Age - 50 - 54 years	51	37	7	3	1	0	0	89	5	547
2017	Age - 55 - 59 years	48	37	9	4	2	0	0	86	5	363
2017	Age - 60 years and over	52	33	9	3	1	1	0	86	5	208
2014	Age - 24 years and under	45	42	11	2	1	0	0	87	2	228
2014	Age - 25 - 29 years	45	39	9	3	3	1	0	85	6	483
2014	Age - 30 - 34 years	43	41	9	4	3	0	0	85	7	701
2014	Age - 35 - 39 years	45	37	10	6	2	1	0	82	8	800
2014	Age - 40 - 44 years	43	39	10	5	3	1	0	83	7	710
2014	Age - 45 - 49 years	48	37	9	3	2	0	0	86	6	636
2014	Age - 50 - 54 years	49	36	8	4	2	0	0	86	6	619
2014	Age - 55 - 59 years	49	37	6	6	2	0	0	86	8	380
2014	Age - 60 years and over	50	38	6	4	1	0	0	88	6	216
2011	Age - 24 years and under	48	32	7	5	4	2	2	84	9	120
2011	Age - 25 - 29 years	39	43	9	6	2	1	0	83	8	354
2011	Age - 30 - 34 years	44	38	9	6	2	1	0	83	8	575
2011	Age - 35 - 39 years	43	36	9	7	4	0	0	80	11	502
2011	Age - 40 - 44 years	44	40	7	6	3	0	0	84	9	483
2011	Age - 45 - 49 years	48	39	6	5	1	0	0	87	6	530
2011	Age - 50 - 54 years	46	38	6	4	3	2	0	86	7	516
2011	Age - 55 - 59 years	47	39	7	4	3	1	0	86	7	333
2011	Age - 60 years and over	45	39	11	2	1	1	0	85	3	137
2008	Age - 24 years and under	40	44	5	7	4	0	0	84	11	107
2008	Age - 25 - 29 years	37	40	13	7	3	0	0	77	10	364
2008	Age - 30 - 34 years	42	39	10	7	3	0	0	81	10	440
2008	Age - 35 - 39 years	42	41	8	5	3	1	0	84	8	353
2008	Age - 40 - 44 years	50	34	8	5	3	0	0	84	8	407
2008	Age - 45 - 49 years	47	40	7	2	3	1	0	88	5	472
2008	Age - 50 - 54 years	49	34	7	4	4	1	0	83	9	473
2008	Age - 55 - 59 years	53	32	5	5	3	0	0	86	8	282
2008	Age - 60 years and over	56	30	7	1	5	1	0	87	6	100

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	37	40	13	5	5	0	77	10	279
2018	Age - 25 - 29 years	31	38	11	11	10	0	69	20	478
2018	Age - 30 - 34 years	36	37	13	9	5	0	74	14	538
2018	Age - 35 - 39 years	35	36	12	10	7	0	71	17	740
2018	Age - 40 - 44 years	34	32	14	11	7	0	67	19	656
2018	Age - 45 - 49 years	30	36	12	12	9	0	66	21	528
2018	Age - 50 - 54 years	30	35	18	11	6	0	65	17	424
2018	Age - 55 - 59 years	34	35	13	9	9	1	69	18	343
2018	Age - 60 years and over	28	37	14	14	6	1	66	20	171
2017	Age - 24 years and under	42	32	15	8	3	0	74	11	246
2017	Age - 25 - 29 years	33	36	14	10	6	0	70	16	491
2017	Age - 30 - 34 years	32	39	12	8	8	0	72	16	632
2017	Age - 35 - 39 years	29	41	12	9	7	1	71	17	808
2017	Age - 40 - 44 years	31	36	14	11	7	0	67	19	706
2017	Age - 45 - 49 years	29	39	11	10	10	0	69	20	585
2017	Age - 50 - 54 years	31	37	16	9	7	0	68	16	548
2017	Age - 55 - 59 years	31	31	18	12	7	1	63	19	364
2017	Age - 60 years and over	35	35	12	10	8	0	70	19	208

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	47	36	13	3	1	0	0	83	4	277
2018	Age - 25 - 29 years	44	35	10	8	3	0	0	80	10	475
2018	Age - 30 - 34 years	47	38	8	5	2	0	0	85	7	538
2018	Age - 35 - 39 years	51	34	10	3	2	0	0	85	5	736
2018	Age - 40 - 44 years	53	36	7	2	2	0	0	89	4	656
2018	Age - 45 - 49 years	52	32	9	4	3	0	0	83	7	531
2018	Age - 50 - 54 years	59	31	6	2	2	0	0	89	4	422
2018	Age - 55 - 59 years	63	29	4	2	2	0	0	92	4	339
2018	Age - 60 years and over	64	27	7	1	1	1	0	91	2	167
2017	Age - 24 years and under	51	34	10	3	2	0	0	85	5	245
2017	Age - 25 - 29 years	52	34	9	3	1	0	0	87	4	491
2017	Age - 30 - 34 years	51	34	9	3	3	0	0	85	5	628
2017	Age - 35 - 39 years	52	35	9	2	2	0	0	87	4	808
2017	Age - 40 - 44 years	54	33	9	3	1	0	0	87	4	704
2017	Age - 45 - 49 years	57	33	7	1	2	0	0	91	3	584
2017	Age - 50 - 54 years	62	29	6	2	1	0	0	91	3	547
2017	Age - 55 - 59 years	61	28	7	2	2	0	0	89	3	362
2017	Age - 60 years and over	68	25	4	2	2	0	0	93	4	208
2014	Age - 24 years and under	57	31	8	3	1	0	0	88	5	228
2014	Age - 25 - 29 years	52	33	10	3	3	0	0	85	5	483
2014	Age - 30 - 34 years	54	33	8	3	2	0	0	88	5	701
2014	Age - 35 - 39 years	60	27	9	4	0	0	0	87	4	801
2014	Age - 40 - 44 years	58	29	8	3	1	0	0	87	4	708
2014	Age - 45 - 49 years	66	25	6	2	1	0	0	91	3	636
2014	Age - 50 - 54 years	67	26	5	1	1	0	0	93	2	621
2014	Age - 55 - 59 years	69	23	5	1	1	0	0	93	2	380
2014	Age - 60 years and over	74	19	4	1	1	0	0	93	2	216
2011	Age - 24 years and under	42	33	18	2	3	0	2	77	5	120
2011	Age - 25 - 29 years	48	35	12	3	1	0	0	83	5	353
2011	Age - 30 - 34 years	51	36	8	3	1	0	0	87	5	575
2011	Age - 35 - 39 years	54	30	10	3	2	0	0	85	5	504
2011	Age - 40 - 44 years	60	28	7	4	1	0	0	88	5	483
2011	Age - 45 - 49 years	66	26	4	2	1	0	0	92	3	529
2011	Age - 50 - 54 years	63	26	8	2	1	0	0	89	3	515
2011	Age - 55 - 59 years	70	23	5	1	1	0	0	93	2	333
2011	Age - 60 years and over	69	20	8	1	0	1	1	91	1	139

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	31	37	16	10	5	2	0	69	15	278
2018	Age - 25 - 29 years	29	34	13	14	8	0	1	64	23	477
2018	Age - 30 - 34 years	34	33	16	11	6	0	0	67	17	538
2018	Age - 35 - 39 years	34	38	12	8	7	0	0	72	15	737
2018	Age - 40 - 44 years	33	33	15	11	7	0	0	67	19	653
2018	Age - 45 - 49 years	29	37	14	10	9	0	0	67	19	529
2018	Age - 50 - 54 years	31	36	18	8	7	0	0	67	15	423
2018	Age - 55 - 59 years	28	38	13	12	8	0	0	66	21	341
2018	Age - 60 years and over	24	37	17	13	8	1	1	62	21	172
2017	Age - 24 years and under	37	38	12	10	3	0	0	76	13	245
2017	Age - 25 - 29 years	33	41	13	7	6	1	0	74	13	490
2017	Age - 30 - 34 years	35	35	13	10	6	0	0	70	17	629
2017	Age - 35 - 39 years	32	40	12	9	6	0	0	72	16	808
2017	Age - 40 - 44 years	33	36	14	10	7	0	0	69	18	703
2017	Age - 45 - 49 years	29	37	14	10	7	1	1	67	18	585
2017	Age - 50 - 54 years	29	42	14	10	4	0	1	71	15	545
2017	Age - 55 - 59 years	31	36	14	13	4	1	0	68	18	359
2017	Age - 60 years and over	30	37	14	11	7	0	1	67	18	208
2014	Age - 24 years and under	29	39	18	9	1	1	2	70	11	228
2014	Age - 25 - 29 years	27	41	15	10	6	0	0	69	16	483
2014	Age - 30 - 34 years	27	41	13	12	5	0	0	69	18	701
2014	Age - 35 - 39 years	27	40	14	12	6	1	1	68	18	800
2014	Age - 40 - 44 years	25	41	13	11	8	0	2	68	19	710
2014	Age - 45 - 49 years	26	41	13	13	6	1	0	68	19	636
2014	Age - 50 - 54 years	26	41	14	10	8	0	0	68	18	619
2014	Age - 55 - 59 years	26	40	12	13	8	0	0	67	21	380
2014	Age - 60 years and over	21	42	14	14	8	0	1	64	23	215
2011	Age - 24 years and under	27	40	13	11	6	0	3	69	17	120
2011	Age - 25 - 29 years	32	38	15	9	5	0	1	71	14	353
2011	Age - 30 - 34 years	29	42	12	9	6	0	1	72	16	575
2011	Age - 35 - 39 years	32	36	11	13	7	1	0	69	20	503
2011	Age - 40 - 44 years	32	41	10	9	7	0	1	74	16	482
2011	Age - 45 - 49 years	31	41	12	10	6	0	0	72	16	528
2011	Age - 50 - 54 years	30	40	12	9	8	0	0	70	18	514
2011	Age - 55 - 59 years	32	38	9	12	9	0	0	70	21	332
2011	Age - 60 years and over	25	36	21	8	5	4	1	64	14	139

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	39	33	15	9	3	0	0	72	12	278
2018	Age - 25 - 29 years	35	32	15	10	7	0	1	67	18	478
2018	Age - 30 - 34 years	37	35	16	8	4	0	0	72	12	537
2018	Age - 35 - 39 years	41	32	13	7	6	0	0	74	13	737
2018	Age - 40 - 44 years	37	30	17	11	6	0	0	67	17	657
2018	Age - 45 - 49 years	33	35	16	8	7	0	0	68	15	526
2018	Age - 50 - 54 years	35	32	19	8	6	0	0	67	14	424
2018	Age - 55 - 59 years	33	33	15	11	7	0	0	67	18	339
2018	Age - 60 years and over	25	38	20	7	9	1	1	64	16	171
2017	Age - 24 years and under	43	33	13	8	3	0	0	76	11	245
2017	Age - 25 - 29 years	38	37	13	6	4	0	1	76	11	489
2017	Age - 30 - 34 years	38	33	13	11	5	0	0	71	16	630
2017	Age - 35 - 39 years	38	35	14	8	5	0	0	73	13	808
2017	Age - 40 - 44 years	37	33	14	9	6	0	0	71	15	704
2017	Age - 45 - 49 years	31	38	15	9	6	0	0	70	15	584
2017	Age - 50 - 54 years	36	37	15	6	6	0	0	72	12	548
2017	Age - 55 - 59 years	36	33	14	11	5	0	1	70	16	362
2017	Age - 60 years and over	32	35	18	10	5	0	0	67	16	207
2014	Age - 24 years and under	37	35	16	9	2	0	1	72	11	228
2014	Age - 25 - 29 years	35	36	17	8	3	0	0	71	12	482
2014	Age - 30 - 34 years	32	36	16	9	5	0	0	69	15	700
2014	Age - 35 - 39 years	33	37	15	9	5	0	0	71	14	801
2014	Age - 40 - 44 years	32	38	13	9	7	0	1	71	16	708
2014	Age - 45 - 49 years	32	37	14	10	7	0	0	69	17	636
2014	Age - 50 - 54 years	33	37	15	8	7	0	1	70	15	621
2014	Age - 55 - 59 years	32	35	13	12	8	0	0	67	20	379
2014	Age - 60 years and over	26	36	19	11	7	0	1	63	18	215

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	39	38	14	6	2	1	0	77	8	279
2018	Age - 25 - 29 years	32	38	15	10	5	0	1	71	15	477
2018	Age - 30 - 34 years	36	36	15	7	5	1	1	73	12	534
2018	Age - 35 - 39 years	38	35	15	8	4	0	0	73	12	736
2018	Age - 40 - 44 years	32	36	14	9	7	0	0	69	17	656
2018	Age - 45 - 49 years	32	35	14	12	5	0	0	68	18	524
2018	Age - 50 - 54 years	31	37	17	12	3	0	0	69	15	422
2018	Age - 55 - 59 years	37	33	14	8	6	0	1	71	15	341
2018	Age - 60 years and over	33	38	15	8	5	1	1	72	13	171
2017	Age - 24 years and under	49	30	13	5	2	1	1	80	7	245
2017	Age - 25 - 29 years	39	39	12	6	3	0	0	79	9	491
2017	Age - 30 - 34 years	35	40	13	7	6	0	0	75	12	629
2017	Age - 35 - 39 years	34	39	13	9	3	0	1	74	13	808
2017	Age - 40 - 44 years	34	36	14	10	5	0	0	70	15	704
2017	Age - 45 - 49 years	33	40	13	8	6	0	0	72	14	583
2017	Age - 50 - 54 years	34	41	14	7	4	0	0	75	11	548
2017	Age - 55 - 59 years	35	35	14	12	4	0	1	70	16	361
2017	Age - 60 years and over	40	31	18	9	2	0	0	71	11	208
2014	Age - 24 years and under	37	48	9	4	1	1	0	86	5	228
2014	Age - 25 - 29 years	35	40	14	7	3	1	0	76	10	482
2014	Age - 30 - 34 years	32	42	11	8	5	1	1	75	13	701
2014	Age - 35 - 39 years	33	39	13	10	4	0	0	72	15	801
2014	Age - 40 - 44 years	32	39	14	9	6	0	0	71	15	709
2014	Age - 45 - 49 years	33	40	13	8	6	0	0	73	14	636
2014	Age - 50 - 54 years	33	37	13	11	6	0	0	70	17	621
2014	Age - 55 - 59 years	34	35	12	12	6	0	0	69	19	380
2014	Age - 60 years and over	35	34	17	8	4	1	0	70	12	214
2011	Age - 24 years and under	49	32	10	3	3	1	2	83	6	119
2011	Age - 25 - 29 years	39	41	12	5	2	1	1	81	7	353
2011	Age - 30 - 34 years	39	41	9	7	2	1	1	81	10	576
2011	Age - 35 - 39 years	38	39	13	6	4	1	0	78	10	503
2011	Age - 40 - 44 years	39	36	11	8	4	0	1	77	12	481
2011	Age - 45 - 49 years	38	40	11	7	3	1	0	79	10	529
2011	Age - 50 - 54 years	31	41	11	11	5	1	0	73	16	513
2011	Age - 55 - 59 years	39	36	9	12	3	1	1	76	15	332
2011	Age - 60 years and over	35	39	14	5	3	1	2	77	8	137

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	45	35	11	4	5	0	0	80	9	278
2018	Age - 25 - 29 years	39	35	13	8	5	0	0	75	13	478
2018	Age - 30 - 34 years	41	37	13	5	3	0	0	79	8	541
2018	Age - 35 - 39 years	43	38	11	5	3	0	0	81	8	740
2018	Age - 40 - 44 years	41	40	10	5	3	0	0	82	8	658
2018	Age - 45 - 49 years	44	35	12	6	3	0	0	78	10	531
2018	Age - 50 - 54 years	46	39	8	3	3	0	0	85	7	425
2018	Age - 55 - 59 years	52	33	9	4	2	0	0	85	6	344
2018	Age - 60 years and over	50	38	8	2	2	1	0	88	4	172
2017	Age - 24 years and under	45	38	10	5	2	0	0	84	6	245
2017	Age - 25 - 29 years	42	40	11	4	2	1	0	83	6	489
2017	Age - 30 - 34 years	39	40	12	5	4	0	0	80	9	629
2017	Age - 35 - 39 years	40	40	11	6	3	0	0	79	9	808
2017	Age - 40 - 44 years	41	39	9	7	3	1	0	81	10	703
2017	Age - 45 - 49 years	45	39	9	4	3	0	0	84	7	583
2017	Age - 50 - 54 years	48	36	9	4	3	0	0	84	7	544
2017	Age - 55 - 59 years	47	33	10	6	3	0	0	81	9	362
2017	Age - 60 years and over	54	36	6	2	2	0	0	90	5	206
2014	Age - 24 years and under	42	43	8	5	1	0	0	85	7	228
2014	Age - 25 - 29 years	38	37	14	7	4	0	0	75	11	482
2014	Age - 30 - 34 years	42	37	11	5	4	1	0	80	9	700
2014	Age - 35 - 39 years	41	40	10	6	3	0	0	81	9	801
2014	Age - 40 - 44 years	42	35	12	7	5	0	0	77	11	710
2014	Age - 45 - 49 years	46	36	11	5	2	0	0	82	7	635
2014	Age - 50 - 54 years	47	35	11	5	3	0	0	82	8	621
2014	Age - 55 - 59 years	47	35	9	6	2	0	0	82	9	380
2014	Age - 60 years and over	60	27	7	2	2	0	1	88	5	215
2011	Age - 24 years and under	38	38	12	5	6	0	1	77	11	119
2011	Age - 25 - 29 years	37	43	9	8	3	0	0	80	11	353
2011	Age - 30 - 34 years	39	41	9	6	4	0	0	81	10	576
2011	Age - 35 - 39 years	40	39	9	7	5	0	0	79	12	504
2011	Age - 40 - 44 years	44	37	9	7	3	0	0	81	10	483
2011	Age - 45 - 49 years	46	39	7	4	4	0	0	85	8	530
2011	Age - 50 - 54 years	43	35	9	9	3	0	0	79	12	514
2011	Age - 55 - 59 years	51	33	10	3	3	0	0	84	6	332
2011	Age - 60 years and over	48	36	8	5	1	1	1	85	6	138
2008	Age - 24 years and under	36	46	6	7	5	0	0	82	12	107
2008	Age - 25 - 29 years	32	42	13	9	4	0	0	74	13	364
2008	Age - 30 - 34 years	36	42	12	7	3	0	0	78	10	440
2008	Age - 35 - 39 years	37	42	13	5	3	0	0	80	8	353
2008	Age - 40 - 44 years	44	36	11	6	3	0	0	81	9	407
2008	Age - 45 - 49 years	38	43	9	4	4	0	0	82	9	474
2008	Age - 50 - 54 years	41	41	8	6	4	0	0	82	10	473
2008	Age - 55 - 59 years	50	38	6	4	3	0	0	88	6	283
2008	Age - 60 years and over	52	32	8	3	3	1	0	85	6	100

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	61	27	8	2	1	0	0	88	4	279
2018	Age - 25 - 29 years	50	29	14	4	1	0	1	80	6	481
2018	Age - 30 - 34 years	41	33	15	7	3	0	1	75	10	543
2018	Age - 35 - 39 years	38	32	17	7	5	0	1	71	12	742
2018	Age - 40 - 44 years	39	30	16	9	5	0	0	70	14	665
2018	Age - 45 - 49 years	38	31	15	9	5	0	1	70	15	532
2018	Age - 50 - 54 years	39	34	13	8	5	0	1	74	13	427
2018	Age - 55 - 59 years	38	30	17	11	3	1	1	69	14	346
2018	Age - 60 years and over	45	32	17	2	3	1	1	78	5	174
2017	Age - 24 years and under	61	31	6	0	1	0	0	93	1	246
2017	Age - 25 - 29 years	51	31	14	3	1	0	1	82	4	492
2017	Age - 30 - 34 years	37	39	14	6	2	0	1	78	8	632
2017	Age - 35 - 39 years	32	41	15	7	4	0	1	74	11	811
2017	Age - 40 - 44 years	33	37	19	6	3	0	2	72	9	707
2017	Age - 45 - 49 years	43	33	12	8	4	0	1	76	11	586
2017	Age - 50 - 54 years	35	37	16	7	3	0	1	74	10	549
2017	Age - 55 - 59 years	37	31	19	7	5	0	1	69	12	363
2017	Age - 60 years and over	48	32	9	6	3	0	2	82	9	208
2014	Age - 24 years and under	65	26	6	1	0	0	1	92	2	228
2014	Age - 25 - 29 years	43	37	13	4	2	0	0	80	6	483
2014	Age - 30 - 34 years	41	35	14	6	4	0	1	76	10	701
2014	Age - 35 - 39 years	34	34	20	7	3	0	0	69	11	800
2014	Age - 40 - 44 years	35	32	18	9	6	0	1	68	14	709
2014	Age - 45 - 49 years	30	36	18	8	6	1	1	68	15	636
2014	Age - 50 - 54 years	32	31	21	9	6	0	1	64	14	621
2014	Age - 55 - 59 years	34	30	18	9	8	0	1	65	17	379
2014	Age - 60 years and over	45	32	13	6	4	0	1	77	9	216
2011	Age - 24 years and under	51	34	8	3	1	0	2	87	4	120
2011	Age - 25 - 29 years	39	36	18	4	3	0	0	75	7	354
2011	Age - 30 - 34 years	35	35	18	6	4	0	1	71	11	575
2011	Age - 35 - 39 years	35	36	16	9	4	0	0	71	12	504
2011	Age - 40 - 44 years	30	36	17	10	5	0	0	67	15	483
2011	Age - 45 - 49 years	32	33	18	10	6	0	1	66	15	530
2011	Age - 50 - 54 years	28	32	20	12	5	0	2	61	18	515
2011	Age - 55 - 59 years	35	31	18	8	7	0	1	67	14	334
2011	Age - 60 years and over	35	33	19	7	3	1	2	70	10	139
2008	Age - 24 years and under	43	48	8	0	2	0	0	91	2	107
2008	Age - 25 - 29 years	42	32	15	6	3	0	1	75	9	365
2008	Age - 30 - 34 years	30	34	20	9	5	0	1	65	15	439
2008	Age - 35 - 39 years	32	30	19	10	8	0	1	62	19	352
2008	Age - 40 - 44 years	29	32	18	12	8	0	1	62	20	406
2008	Age - 45 - 49 years	22	30	25	13	9	0	1	52	22	475
2008	Age - 50 - 54 years	23	34	26	11	6	0	1	57	18	470
2008	Age - 55 - 59 years	31	30	19	10	9	0	1	61	19	283
2008	Age - 60 years and over	33	33	16	12	5	0	2	67	17	100

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	6	20	26	29	17	0	1	47	26	281
2018	Age - 25 - 29 years	10	25	30	20	12	3	0	33	36	478
2018	Age - 30 - 34 years	10	26	31	21	10	1	2	32	36	539
2018	Age - 35 - 39 years	13	28	32	17	8	1	2	26	42	739
2018	Age - 40 - 44 years	11	28	36	16	8	0	1	24	40	659
2018	Age - 45 - 49 years	11	28	34	15	10	1	1	25	40	528
2018	Age - 50 - 54 years	11	26	37	14	7	1	3	22	39	426
2018	Age - 55 - 59 years	10	23	40	18	7	0	3	25	33	342
2018	Age - 60 years and over	11	26	36	15	8	1	3	24	39	173
2017	Age - 24 years and under	8	19	31	19	19	0	4	40	28	246
2017	Age - 25 - 29 years	8	16	38	18	13	1	6	33	26	490
2017	Age - 30 - 34 years	12	23	34	20	8	0	3	29	36	629
2017	Age - 35 - 39 years	14	28	34	14	7	0	3	22	43	803
2017	Age - 40 - 44 years	13	28	31	15	8	1	3	24	43	706
2017	Age - 45 - 49 years	12	24	34	15	10	1	5	26	38	580
2017	Age - 50 - 54 years	10	28	35	15	7	1	5	23	40	539
2017	Age - 55 - 59 years	8	29	39	14	7	1	2	22	38	363
2017	Age - 60 years and over	9	23	38	13	12	1	4	27	34	206
2014	Age - 24 years and under	7	16	33	25	17	0	2	43	23	228
2014	Age - 25 - 29 years	10	23	36	19	8	1	3	29	34	482
2014	Age - 30 - 34 years	11	27	36	15	9	1	2	25	38	700
2014	Age - 35 - 39 years	11	26	38	14	7	1	2	22	39	798
2014	Age - 40 - 44 years	13	28	34	14	8	1	3	23	42	708
2014	Age - 45 - 49 years	13	29	35	13	6	1	4	20	43	632
2014	Age - 50 - 54 years	9	29	35	13	8	1	3	22	41	620
2014	Age - 55 - 59 years	12	28	37	14	7	1	2	21	41	378
2014	Age - 60 years and over	12	29	34	18	4	1	3	23	42	216
2011	Age - 24 years and under	7	23	27	22	14	2	6	39	32	120
2011	Age - 25 - 29 years	12	25	33	15	12	0	2	28	38	354
2011	Age - 30 - 34 years	10	29	33	18	6	1	2	25	40	573
2011	Age - 35 - 39 years	13	26	35	16	8	0	2	24	40	504
2011	Age - 40 - 44 years	14	24	34	15	7	2	2	24	41	483
2011	Age - 45 - 49 years	12	28	36	13	7	1	2	21	42	525
2011	Age - 50 - 54 years	11	31	35	12	8	1	3	21	43	514
2011	Age - 55 - 59 years	12	31	36	12	6	1	2	19	44	330
2011	Age - 60 years and over	9	30	31	18	5	3	3	24	42	137
2008	Age - 24 years and under	9	12	36	25	14	1	3	40	22	107
2008	Age - 25 - 29 years	8	21	34	24	7	2	3	33	31	365
2008	Age - 30 - 34 years	9	27	38	14	9	0	2	23	38	440
2008	Age - 35 - 39 years	13	27	35	14	8	1	1	23	41	351
2008	Age - 40 - 44 years	15	27	35	18	4	0	2	22	43	407
2008	Age - 45 - 49 years	11	33	36	13	4	0	2	18	45	475
2008	Age - 50 - 54 years	17	29	34	14	5	0	1	18	47	470
2008	Age - 55 - 59 years	12	31	36	13	5	0	3	19	45	282
2008	Age - 60 years and over	10	25	34	18	7	1	4	27	37	100

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	6	10	20	31	28	3	2	62	17	281
2018	Age - 25 - 29 years	11	18	24	24	17	4	2	44	31	478
2018	Age - 30 - 34 years	12	17	28	24	17	1	1	43	29	540
2018	Age - 35 - 39 years	10	16	30	25	14	2	2	41	28	738
2018	Age - 40 - 44 years	11	19	29	23	15	2	2	39	31	659
2018	Age - 45 - 49 years	9	19	28	23	16	4	2	41	29	522
2018	Age - 50 - 54 years	8	19	30	22	13	4	4	38	30	421
2018	Age - 55 - 59 years	8	17	31	23	14	4	4	40	27	341
2018	Age - 60 years and over	9	20	26	27	13	2	3	42	30	171
2017	Age - 24 years and under	10	13	15	18	33	4	7	58	26	246
2017	Age - 25 - 29 years	8	11	28	21	21	4	6	48	21	485
2017	Age - 30 - 34 years	10	18	27	21	17	2	4	41	30	625
2017	Age - 35 - 39 years	11	18	29	22	15	2	4	39	30	807
2017	Age - 40 - 44 years	13	17	28	22	14	3	4	38	32	703
2017	Age - 45 - 49 years	10	18	24	23	16	3	6	43	31	574
2017	Age - 50 - 54 years	7	19	29	22	13	3	7	39	29	539
2017	Age - 55 - 59 years	5	18	35	23	11	3	4	38	25	363
2017	Age - 60 years and over	6	15	26	20	20	3	9	46	25	202
2014	Age - 24 years and under	10	12	20	27	24	3	4	56	23	228
2014	Age - 25 - 29 years	12	16	24	23	17	4	4	44	31	481
2014	Age - 30 - 34 years	12	17	29	25	12	2	3	38	31	698
2014	Age - 35 - 39 years	10	20	32	21	12	3	3	35	32	799
2014	Age - 40 - 44 years	11	21	27	20	14	3	4	36	35	707
2014	Age - 45 - 49 years	11	18	29	22	11	3	6	36	32	631
2014	Age - 50 - 54 years	9	19	35	18	13	4	4	33	30	618
2014	Age - 55 - 59 years	11	21	30	18	12	1	6	33	34	378
2014	Age - 60 years and over	9	18	30	19	16	3	6	38	29	215
2011	Age - 24 years and under	4	7	22	29	28	1	9	64	12	119
2011	Age - 25 - 29 years	8	18	23	28	17	2	3	48	28	354
2011	Age - 30 - 34 years	10	19	26	27	13	3	4	42	30	575
2011	Age - 35 - 39 years	11	16	27	24	17	2	3	43	29	504
2011	Age - 40 - 44 years	10	16	31	24	12	2	4	39	28	481
2011	Age - 45 - 49 years	10	16	30	25	12	2	4	40	28	524
2011	Age - 50 - 54 years	9	17	33	21	13	2	4	37	28	514
2011	Age - 55 - 59 years	9	22	30	21	13	2	4	36	32	328
2011	Age - 60 years and over	10	15	35	17	14	5	3	34	28	136
2008	Age - 24 years and under	8	10	25	30	17	5	5	52	20	105
2008	Age - 25 - 29 years	9	16	31	23	15	4	2	40	27	365
2008	Age - 30 - 34 years	9	18	33	23	13	1	3	38	28	439
2008	Age - 35 - 39 years	11	22	28	21	13	2	2	36	35	352
2008	Age - 40 - 44 years	10	20	34	21	9	2	4	32	32	403
2008	Age - 45 - 49 years	11	23	32	23	6	2	3	31	35	474
2008	Age - 50 - 54 years	12	24	31	21	10	2	1	32	36	468
2008	Age - 55 - 59 years	15	23	30	17	8	2	5	28	40	281
2008	Age - 60 years and over	8	23	21	26	14	4	5	43	34	98

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	4	12	24	26	25	4	6	56	17	280
2018	Age - 25 - 29 years	11	19	26	22	15	3	4	40	32	477
2018	Age - 30 - 34 years	11	20	31	21	12	3	3	35	33	536
2018	Age - 35 - 39 years	11	23	33	18	9	2	4	29	36	738
2018	Age - 40 - 44 years	12	21	31	20	9	2	5	31	36	660
2018	Age - 45 - 49 years	11	21	30	17	13	3	4	33	35	524
2018	Age - 50 - 54 years	12	18	30	20	10	4	6	33	33	423
2018	Age - 55 - 59 years	8	22	32	18	11	3	6	33	32	341
2018	Age - 60 years and over	9	15	35	20	10	4	7	34	27	171
2017	Age - 24 years and under	3	11	24	22	28	4	9	56	16	246
2017	Age - 25 - 29 years	9	16	25	20	17	5	8	43	28	488
2017	Age - 30 - 34 years	12	22	28	19	13	3	5	34	36	631
2017	Age - 35 - 39 years	14	18	34	17	9	3	6	28	35	803
2017	Age - 40 - 44 years	14	20	30	16	11	3	6	29	37	703
2017	Age - 45 - 49 years	13	20	28	19	11	3	6	33	36	574
2017	Age - 50 - 54 years	12	21	28	19	9	3	9	32	37	540
2017	Age - 55 - 59 years	9	24	32	18	8	2	7	28	36	363
2017	Age - 60 years and over	6	16	32	17	17	3	10	38	25	206
2014	Age - 24 years and under	7	11	24	24	21	6	8	52	21	224
2014	Age - 25 - 29 years	10	19	27	20	13	4	6	37	32	481
2014	Age - 30 - 34 years	12	20	32	17	11	3	5	30	35	699
2014	Age - 35 - 39 years	11	20	31	17	11	3	6	31	35	797
2014	Age - 40 - 44 years	15	20	29	16	11	3	7	30	38	709
2014	Age - 45 - 49 years	14	22	27	21	7	3	7	31	40	634
2014	Age - 50 - 54 years	13	20	28	18	9	4	7	30	38	615
2014	Age - 55 - 59 years	11	17	32	20	11	3	7	34	31	379
2014	Age - 60 years and over	11	18	29	19	12	4	7	35	33	214
2011	Age - 24 years and under	11	12	24	19	18	4	11	44	27	118
2011	Age - 25 - 29 years	14	17	28	22	10	4	6	35	34	354
2011	Age - 30 - 34 years	15	18	29	19	10	2	7	32	37	573
2011	Age - 35 - 39 years	12	20	31	19	9	4	6	31	35	503
2011	Age - 40 - 44 years	13	19	33	15	12	3	4	29	35	479
2011	Age - 45 - 49 years	13	23	32	15	10	2	6	27	38	522
2011	Age - 50 - 54 years	13	19	31	18	10	2	6	31	35	514
2011	Age - 55 - 59 years	13	21	25	21	12	3	5	36	37	328
2011	Age - 60 years and over	10	18	28	18	14	7	5	36	32	136
2008	Age - 24 years and under	9	15	29	22	13	6	6	39	27	107
2008	Age - 25 - 29 years	16	22	27	17	9	4	6	29	42	364
2008	Age - 30 - 34 years	11	23	33	15	10	4	4	28	36	440
2008	Age - 35 - 39 years	12	21	30	19	10	4	5	31	36	351
2008	Age - 40 - 44 years	14	22	34	16	10	0	5	27	38	406
2008	Age - 45 - 49 years	14	23	34	19	5	2	4	25	39	472
2008	Age - 50 - 54 years	19	24	26	18	8	2	3	28	45	469
2008	Age - 55 - 59 years	14	18	32	19	7	3	8	29	36	280
2008	Age - 60 years and over	19	22	23	15	11	1	9	29	45	99

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	3	9	17	33	33	1	3	70	12	280
2018	Age - 25 - 29 years	7	8	29	29	20	2	3	52	16	476
2018	Age - 30 - 34 years	8	15	30	29	15	1	2	45	24	539
2018	Age - 35 - 39 years	9	16	35	23	13	2	3	37	27	736
2018	Age - 40 - 44 years	10	19	30	25	12	1	3	38	30	658
2018	Age - 45 - 49 years	10	17	35	20	14	2	2	35	28	524
2018	Age - 50 - 54 years	12	14	36	19	13	3	4	34	28	423
2018	Age - 55 - 59 years	8	18	34	20	13	2	6	35	28	341
2018	Age - 60 years and over	4	17	33	29	13	1	3	44	22	169
2017	Age - 24 years and under	2	6	20	27	40	2	4	71	8	246
2017	Age - 25 - 29 years	5	11	25	25	25	1	8	55	17	487
2017	Age - 30 - 34 years	10	13	33	23	17	1	3	42	24	629
2017	Age - 35 - 39 years	9	20	32	21	12	1	5	35	31	804
2017	Age - 40 - 44 years	9	19	33	21	13	1	5	36	29	701
2017	Age - 45 - 49 years	9	18	32	21	13	2	5	37	28	577
2017	Age - 50 - 54 years	9	20	29	22	11	1	8	37	32	539
2017	Age - 55 - 59 years	8	19	33	25	10	1	5	37	29	360
2017	Age - 60 years and over	4	14	29	24	17	1	11	46	21	203
2014	Age - 24 years and under	2	6	12	35	37	2	7	79	9	228
2014	Age - 25 - 29 years	8	12	25	29	20	1	6	53	21	480
2014	Age - 30 - 34 years	10	15	29	27	14	1	5	43	26	697
2014	Age - 35 - 39 years	8	17	34	22	12	2	5	37	27	798
2014	Age - 40 - 44 years	12	17	33	19	13	1	5	34	31	706
2014	Age - 45 - 49 years	11	18	32	23	10	1	5	35	31	633
2014	Age - 50 - 54 years	12	20	32	18	10	2	6	31	34	612
2014	Age - 55 - 59 years	10	18	35	22	11	1	4	34	29	378
2014	Age - 60 years and over	8	18	30	21	17	2	4	41	28	211
2011	Age - 24 years and under	2	11	25	28	23	3	8	57	14	118
2011	Age - 25 - 29 years	9	15	29	26	16	1	4	44	25	354
2011	Age - 30 - 34 years	9	16	31	25	12	1	5	40	27	573
2011	Age - 35 - 39 years	11	15	37	19	13	2	3	34	27	504
2011	Age - 40 - 44 years	10	18	35	20	13	2	3	34	29	481
2011	Age - 45 - 49 years	12	23	35	18	7	1	4	26	36	522
2011	Age - 50 - 54 years	11	27	29	17	11	1	3	30	40	512
2011	Age - 55 - 59 years	13	21	32	17	11	1	3	30	36	327
2011	Age - 60 years and over	7	18	38	20	12	1	4	34	26	136
2008	Age - 24 years and under	6	7	22	36	25	1	3	64	13	107
2008	Age - 25 - 29 years	6	13	31	30	14	1	5	47	21	363
2008	Age - 30 - 34 years	9	18	34	22	11	0	6	35	28	437
2008	Age - 35 - 39 years	9	20	32	23	9	2	4	35	31	351
2008	Age - 40 - 44 years	12	22	28	23	12	0	3	36	35	405
2008	Age - 45 - 49 years	11	21	39	19	6	1	3	26	33	474
2008	Age - 50 - 54 years	14	23	34	19	7	1	2	27	38	471
2008	Age - 55 - 59 years	11	23	35	19	8	0	4	28	35	281
2008	Age - 60 years and over	12	22	24	24	12	0	5	39	36	98

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	7	10	20	28	28	2	4	59	19	279
2018	Age - 25 - 29 years	13	16	27	21	18	2	3	41	31	474
2018	Age - 30 - 34 years	14	21	24	21	16	2	3	39	36	537
2018	Age - 35 - 39 years	13	21	28	22	12	2	3	36	36	741
2018	Age - 40 - 44 years	14	22	30	19	11	1	2	31	38	657
2018	Age - 45 - 49 years	13	25	29	17	13	2	2	30	39	525
2018	Age - 50 - 54 years	16	18	26	20	11	3	5	34	38	425
2018	Age - 55 - 59 years	13	20	30	20	12	2	4	33	35	341
2018	Age - 60 years and over	11	22	25	24	12	1	5	39	35	172
2017	Age - 24 years and under	5	12	16	24	33	3	6	63	19	246
2017	Age - 25 - 29 years	10	14	23	22	21	3	7	48	27	490
2017	Age - 30 - 34 years	13	21	25	19	16	2	4	37	36	631
2017	Age - 35 - 39 years	16	25	22	19	11	2	6	32	44	804
2017	Age - 40 - 44 years	16	22	29	16	11	2	4	29	40	701
2017	Age - 45 - 49 years	15	19	29	16	14	2	6	32	37	577
2017	Age - 50 - 54 years	14	22	31	12	12	1	8	27	39	539
2017	Age - 55 - 59 years	12	22	31	18	10	2	5	30	37	362
2017	Age - 60 years and over	8	18	28	20	15	1	8	39	29	203
2014	Age - 24 years and under	3	10	18	25	36	3	5	66	15	228
2014	Age - 25 - 29 years	12	15	21	22	20	2	6	47	30	482
2014	Age - 30 - 34 years	15	19	30	17	13	2	4	32	36	698
2014	Age - 35 - 39 years	15	25	28	17	9	2	4	27	43	799
2014	Age - 40 - 44 years	15	25	27	14	12	2	4	28	44	706
2014	Age - 45 - 49 years	19	21	29	16	9	1	6	27	42	634
2014	Age - 50 - 54 years	16	26	28	15	10	2	4	26	44	617
2014	Age - 55 - 59 years	14	25	27	18	11	1	5	30	41	379
2014	Age - 60 years and over	14	18	24	19	17	2	7	39	35	215
2011	Age - 24 years and under	5	14	18	20	31	1	11	58	21	120
2011	Age - 25 - 29 years	14	21	24	20	14	2	5	36	37	354
2011	Age - 30 - 34 years	18	25	24	16	9	1	7	27	47	576
2011	Age - 35 - 39 years	18	26	28	14	11	1	3	26	45	504
2011	Age - 40 - 44 years	19	23	29	12	10	2	4	24	45	481
2011	Age - 45 - 49 years	20	28	28	13	7	1	4	20	51	526
2011	Age - 50 - 54 years	21	28	28	11	8	1	3	20	51	513
2011	Age - 55 - 59 years	19	25	30	12	10	1	3	23	46	328
2011	Age - 60 years and over	19	21	31	14	9	3	3	24	43	137
2008	Age - 24 years and under	9	10	26	23	21	4	6	50	21	106
2008	Age - 25 - 29 years	14	18	22	23	16	1	6	42	35	363
2008	Age - 30 - 34 years	18	25	24	16	11	2	4	28	46	440
2008	Age - 35 - 39 years	21	24	25	16	9	2	2	26	47	351
2008	Age - 40 - 44 years	24	26	26	12	8	0	3	21	52	405
2008	Age - 45 - 49 years	22	31	23	15	4	1	3	20	56	474
2008	Age - 50 - 54 years	23	30	28	11	6	0	2	18	54	470
2008	Age - 55 - 59 years	25	28	24	12	6	1	5	19	56	277
2008	Age - 60 years and over	24	27	17	15	9	1	7	26	55	99

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	12	11	20	19	28	6	4	52	26	278
2018	Age - 25 - 29 years	14	19	26	19	15	5	2	37	35	477
2018	Age - 30 - 34 years	14	20	27	21	15	2	1	37	35	535
2018	Age - 35 - 39 years	12	22	27	21	12	3	3	35	36	737
2018	Age - 40 - 44 years	14	21	27	24	10	3	1	35	37	655
2018	Age - 45 - 49 years	11	17	32	21	12	4	3	36	30	524
2018	Age - 50 - 54 years	13	19	29	17	12	4	5	32	36	422
2018	Age - 55 - 59 years	13	24	25	19	11	4	4	33	40	340
2018	Age - 60 years and over	13	21	30	18	11	3	3	31	37	171
2017	Age - 24 years and under	10	18	17	18	23	4	9	48	32	246
2017	Age - 25 - 29 years	12	19	25	16	14	6	7	35	36	491
2017	Age - 30 - 34 years	15	19	28	17	12	4	4	32	38	630
2017	Age - 35 - 39 years	13	20	29	18	13	2	4	33	36	803
2017	Age - 40 - 44 years	13	21	28	19	11	4	4	33	37	706
2017	Age - 45 - 49 years	11	18	30	19	13	3	6	35	32	575
2017	Age - 50 - 54 years	13	21	28	18	10	3	7	31	38	542
2017	Age - 55 - 59 years	9	28	30	17	9	2	6	28	40	363
2017	Age - 60 years and over	8	19	27	21	14	2	9	40	30	205
2014	Age - 24 years and under	16	18	17	19	22	5	3	45	37	228
2014	Age - 25 - 29 years	15	17	25	20	14	4	5	37	35	483
2014	Age - 30 - 34 years	12	17	25	24	13	4	5	40	32	695
2014	Age - 35 - 39 years	13	17	28	20	13	5	3	36	33	798
2014	Age - 40 - 44 years	15	19	24	19	13	5	5	35	38	708
2014	Age - 45 - 49 years	13	19	30	19	11	3	6	33	35	633
2014	Age - 50 - 54 years	12	24	26	18	11	3	7	32	40	618
2014	Age - 55 - 59 years	15	20	26	20	11	2	6	33	39	378
2014	Age - 60 years and over	10	23	24	18	14	4	7	35	38	216
2011	Age - 24 years and under	5	11	22	22	25	3	13	55	19	120
2011	Age - 25 - 29 years	12	15	27	20	17	4	5	42	29	353
2011	Age - 30 - 34 years	10	18	27	22	13	3	7	39	32	575
2011	Age - 35 - 39 years	12	18	29	19	14	2	6	36	33	502
2011	Age - 40 - 44 years	14	16	29	19	15	3	3	36	32	481
2011	Age - 45 - 49 years	13	21	32	20	8	2	4	30	36	524
2011	Age - 50 - 54 years	12	22	28	20	12	1	5	34	36	515
2011	Age - 55 - 59 years	9	21	26	21	15	1	6	39	33	328
2011	Age - 60 years and over	8	23	23	23	10	6	7	38	35	135
2008	Age - 24 years and under	9	17	16	26	18	6	8	51	31	107
2008	Age - 25 - 29 years	18	20	22	19	13	5	5	34	42	365
2008	Age - 30 - 34 years	15	27	24	16	11	4	3	28	46	439
2008	Age - 35 - 39 years	17	29	26	15	9	2	3	25	48	351
2008	Age - 40 - 44 years	18	27	26	17	7	1	4	25	48	406
2008	Age - 45 - 49 years	17	24	29	18	6	2	4	25	44	475
2008	Age - 50 - 54 years	18	25	27	17	9	1	4	27	45	471
2008	Age - 55 - 59 years	16	28	24	16	11	1	5	28	46	281
2008	Age - 60 years and over	14	17	27	18	13	2	9	35	35	99

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	4	13	21	28	26	4	3	59	18	280
2018	Age - 25 - 29 years	12	16	33	18	16	3	2	35	30	478
2018	Age - 30 - 34 years	12	18	32	20	14	2	2	35	31	542
2018	Age - 35 - 39 years	12	22	32	18	11	2	3	31	36	740
2018	Age - 40 - 44 years	11	23	32	19	11	2	2	31	35	663
2018	Age - 45 - 49 years	9	20	35	19	12	3	2	33	30	525
2018	Age - 50 - 54 years	11	18	36	17	9	3	6	29	32	424
2018	Age - 55 - 59 years	7	20	38	16	11	3	4	29	30	343
2018	Age - 60 years and over	8	17	32	24	10	4	5	38	27	170
2017	Age - 24 years and under	4	10	23	21	29	5	8	57	16	246
2017	Age - 25 - 29 years	8	13	32	22	16	3	6	42	23	488
2017	Age - 30 - 34 years	13	19	32	19	11	4	3	32	34	633
2017	Age - 35 - 39 years	11	21	34	17	9	3	5	29	35	804
2017	Age - 40 - 44 years	13	19	33	18	10	3	4	30	34	702
2017	Age - 45 - 49 years	10	18	31	17	14	4	5	34	32	575
2017	Age - 50 - 54 years	11	19	33	16	10	3	8	30	33	539
2017	Age - 55 - 59 years	11	21	38	15	8	3	4	25	34	363
2017	Age - 60 years and over	9	18	34	17	14	2	7	34	29	205
2014	Age - 24 years and under	7	15	22	24	25	5	3	53	23	228
2014	Age - 25 - 29 years	9	16	32	22	14	3	5	39	26	481
2014	Age - 30 - 34 years	11	18	35	18	11	2	4	31	31	698
2014	Age - 35 - 39 years	11	23	31	18	10	3	4	31	36	797
2014	Age - 40 - 44 years	13	19	31	16	12	3	5	31	35	708
2014	Age - 45 - 49 years	14	20	33	18	8	2	5	28	36	632
2014	Age - 50 - 54 years	10	22	36	14	9	4	5	26	35	618
2014	Age - 55 - 59 years	12	22	33	17	9	3	5	29	36	378
2014	Age - 60 years and over	12	25	25	16	13	4	5	32	40	214

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	30	31	14	6	4	9	5	71	12	274
2018	Age - 25 - 29 years	25	31	19	9	6	7	4	62	17	477
2018	Age - 30 - 34 years	23	32	17	8	5	7	7	64	16	543
2018	Age - 35 - 39 years	28	31	18	10	5	5	2	64	17	740
2018	Age - 40 - 44 years	23	30	21	10	7	5	4	58	18	659
2018	Age - 45 - 49 years	25	35	18	7	7	6	2	64	16	528
2018	Age - 50 - 54 years	26	38	16	6	6	7	2	70	13	426
2018	Age - 55 - 59 years	26	36	19	7	6	4	2	65	14	341
2018	Age - 60 years and over	22	38	22	7	4	5	2	65	12	173
2017	Age - 24 years and under	38	24	10	5	4	8	11	76	11	245
2017	Age - 25 - 29 years	35	28	13	6	5	6	6	72	13	491
2017	Age - 30 - 34 years	31	30	13	9	7	4	5	68	18	633
2017	Age - 35 - 39 years	28	32	17	9	7	4	4	65	17	809
2017	Age - 40 - 44 years	29	33	15	7	8	6	3	67	17	707
2017	Age - 45 - 49 years	28	32	18	8	8	4	4	64	17	585
2017	Age - 50 - 54 years	28	35	15	9	5	5	3	68	15	549
2017	Age - 55 - 59 years	33	31	17	8	3	5	2	69	13	364
2017	Age - 60 years and over	35	33	11	11	5	2	3	72	16	208
2014	Age - 24 years and under	43	29	9	2	1	10	5	85	4	228
2014	Age - 25 - 29 years	36	30	12	7	5	5	6	74	13	483
2014	Age - 30 - 34 years	35	29	15	8	3	6	4	72	12	701
2014	Age - 35 - 39 years	34	30	16	7	5	6	2	69	13	801
2014	Age - 40 - 44 years	34	29	13	8	7	5	4	69	17	710
2014	Age - 45 - 49 years	32	31	14	9	6	3	4	69	16	635
2014	Age - 50 - 54 years	36	31	14	8	4	4	3	72	13	620
2014	Age - 55 - 59 years	34	33	11	10	7	2	3	70	18	380
2014	Age - 60 years and over	37	32	13	8	4	4	2	73	13	216

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	53	27	7	7	4	1	0	81	12	275
2018	Age - 25 - 29 years	48	28	8	8	7	0	0	77	16	475
2018	Age - 30 - 34 years	46	32	9	7	5	1	1	79	12	542
2018	Age - 35 - 39 years	48	30	8	7	5	1	1	79	13	737
2018	Age - 40 - 44 years	47	27	11	8	6	1	0	74	15	659
2018	Age - 45 - 49 years	43	33	10	6	8	1	0	76	14	529
2018	Age - 50 - 54 years	48	30	9	6	6	1	0	79	12	424
2018	Age - 55 - 59 years	48	28	9	8	5	1	1	77	14	341
2018	Age - 60 years and over	37	39	9	9	6	1	0	76	15	173
2017	Age - 24 years and under	58	24	7	7	3	1	0	82	10	246
2017	Age - 25 - 29 years	57	24	7	7	4	0	1	82	11	491
2017	Age - 30 - 34 years	47	29	9	9	6	0	0	77	15	633
2017	Age - 35 - 39 years	47	31	9	7	5	1	0	79	12	810
2017	Age - 40 - 44 years	44	32	10	7	7	1	0	76	13	705
2017	Age - 45 - 49 years	48	26	9	8	7	1	0	75	16	587
2017	Age - 50 - 54 years	47	30	8	6	6	1	0	79	13	548
2017	Age - 55 - 59 years	48	29	6	10	6	0	0	78	17	364
2017	Age - 60 years and over	52	29	5	7	5	0	1	82	12	208
2014	Age - 24 years and under	58	31	3	6	2	0	0	89	8	228
2014	Age - 25 - 29 years	52	27	8	8	4	1	0	80	12	483
2014	Age - 30 - 34 years	51	29	7	6	5	1	0	82	11	701
2014	Age - 35 - 39 years	49	31	9	7	3	1	0	81	10	799
2014	Age - 40 - 44 years	49	29	7	8	6	1	0	79	14	710
2014	Age - 45 - 49 years	49	27	9	6	8	2	0	78	14	635
2014	Age - 50 - 54 years	51	28	6	8	5	1	0	81	13	620
2014	Age - 55 - 59 years	51	28	7	8	6	1	0	80	14	379
2014	Age - 60 years and over	50	26	9	8	4	2	1	79	13	216

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	23	25	14	11	7	16	3	60	23	275
2018	Age - 25 - 29 years	19	24	14	17	11	14	1	50	33	476
2018	Age - 30 - 34 years	15	21	19	15	11	17	3	45	32	542
2018	Age - 35 - 39 years	15	26	19	14	8	16	2	50	27	740
2018	Age - 40 - 44 years	16	21	21	13	11	16	3	46	29	656
2018	Age - 45 - 49 years	16	26	17	14	8	17	2	51	28	529
2018	Age - 50 - 54 years	17	24	21	12	8	16	2	50	24	425
2018	Age - 55 - 59 years	18	24	21	11	7	17	1	52	22	341
2018	Age - 60 years and over	12	26	22	12	9	15	3	47	26	172
2017	Age - 24 years and under	18	19	13	13	7	27	3	53	28	245
2017	Age - 25 - 29 years	20	19	17	15	9	17	3	49	30	492
2017	Age - 30 - 34 years	13	21	16	18	11	18	2	43	36	633
2017	Age - 35 - 39 years	14	24	19	13	10	18	2	47	29	810
2017	Age - 40 - 44 years	11	27	16	15	11	18	3	47	33	706
2017	Age - 45 - 49 years	14	28	15	13	12	16	2	51	30	587
2017	Age - 50 - 54 years	14	24	20	14	10	16	2	47	29	548
2017	Age - 55 - 59 years	15	25	20	12	8	18	2	50	25	363
2017	Age - 60 years and over	14	25	20	15	9	16	1	47	29	208
2014	Age - 24 years and under	20	22	17	14	9	15	2	51	29	227
2014	Age - 25 - 29 years	12	17	16	17	13	22	3	39	40	483
2014	Age - 30 - 34 years	12	21	19	17	12	16	3	41	35	701
2014	Age - 35 - 39 years	12	23	20	15	11	17	2	43	32	801
2014	Age - 40 - 44 years	13	24	19	15	10	17	3	45	31	710
2014	Age - 45 - 49 years	13	26	19	13	11	14	4	48	29	636
2014	Age - 50 - 54 years	13	23	20	13	10	17	5	46	29	620
2014	Age - 55 - 59 years	15	26	18	15	12	12	2	47	32	380
2014	Age - 60 years and over	15	24	21	13	10	15	3	47	27	216

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	59	30	5	5	1	0	0	89	6	276
2018	Age - 25 - 29 years	54	30	6	6	3	0	0	84	9	476
2018	Age - 30 - 34 years	52	36	5	5	2	0	0	89	6	543
2018	Age - 35 - 39 years	54	35	6	4	1	0	0	89	5	741
2018	Age - 40 - 44 years	51	34	6	6	3	0	0	85	9	654
2018	Age - 45 - 49 years	51	34	6	5	3	0	0	86	8	528
2018	Age - 50 - 54 years	53	34	7	4	2	1	0	87	6	422
2018	Age - 55 - 59 years	57	27	7	6	2	1	0	85	8	340
2018	Age - 60 years and over	44	37	7	7	3	1	0	82	10	172
2017	Age - 24 years and under	65	25	5	4	1	0	0	89	5	245
2017	Age - 25 - 29 years	54	31	7	5	2	0	0	85	7	491
2017	Age - 30 - 34 years	48	35	7	6	4	0	1	83	10	632
2017	Age - 35 - 39 years	51	35	7	6	1	0	0	86	7	809
2017	Age - 40 - 44 years	44	41	7	5	3	0	0	85	8	703
2017	Age - 45 - 49 years	47	34	10	6	2	1	0	82	8	586
2017	Age - 50 - 54 years	47	38	6	6	3	0	0	85	9	547
2017	Age - 55 - 59 years	48	36	7	6	2	0	0	85	8	364
2017	Age - 60 years and over	50	34	6	6	3	0	0	84	9	208
2014	Age - 24 years and under	62	25	7	4	1	0	0	87	5	228
2014	Age - 25 - 29 years	53	32	9	4	2	0	0	85	6	481
2014	Age - 30 - 34 years	48	39	6	5	1	0	0	88	6	701
2014	Age - 35 - 39 years	46	40	7	5	2	0	0	86	7	800
2014	Age - 40 - 44 years	49	37	6	5	2	0	0	86	7	709
2014	Age - 45 - 49 years	46	37	6	8	3	0	0	83	11	635
2014	Age - 50 - 54 years	50	36	6	5	2	0	0	86	7	620
2014	Age - 55 - 59 years	48	36	6	6	3	0	0	84	10	379
2014	Age - 60 years and over	54	33	6	6	2	0	0	86	8	215

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	47	37	9	4	1	2	0	85	5	275
2018	Age - 25 - 29 years	43	35	10	5	3	2	0	80	9	475
2018	Age - 30 - 34 years	44	36	12	4	2	2	0	81	6	543
2018	Age - 35 - 39 years	47	35	10	3	2	2	1	85	5	740
2018	Age - 40 - 44 years	45	36	10	6	2	1	0	82	8	660
2018	Age - 45 - 49 years	44	34	11	4	3	2	1	80	8	529
2018	Age - 50 - 54 years	41	36	13	5	3	1	0	79	8	421
2018	Age - 55 - 59 years	39	36	13	6	3	1	1	78	9	340
2018	Age - 60 years and over	32	33	21	6	3	4	1	69	10	173

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	44	33	11	8	4	0	0	77	12	277
2018	Age - 25 - 29 years	41	33	12	7	6	0	1	75	13	476
2018	Age - 30 - 34 years	43	33	12	8	4	1	0	77	11	539
2018	Age - 35 - 39 years	41	35	12	6	4	1	0	78	11	733
2018	Age - 40 - 44 years	39	35	13	7	5	1	0	75	12	655
2018	Age - 45 - 49 years	40	37	10	8	5	0	0	78	13	525
2018	Age - 50 - 54 years	41	34	11	6	6	1	1	76	12	421
2018	Age - 55 - 59 years	40	34	12	10	4	1	0	74	14	341
2018	Age - 60 years and over	42	28	18	7	4	1	0	70	11	171
2017	Age - 24 years and under	48	29	9	8	5	1	0	78	13	246
2017	Age - 25 - 29 years	43	32	10	7	5	1	1	77	12	492
2017	Age - 30 - 34 years	42	32	10	8	6	1	0	76	14	633
2017	Age - 35 - 39 years	41	35	12	6	4	0	1	77	11	811
2017	Age - 40 - 44 years	39	37	12	7	4	0	1	77	11	706
2017	Age - 45 - 49 years	41	36	10	7	5	0	0	78	12	587
2017	Age - 50 - 54 years	44	34	10	7	4	0	1	79	11	549
2017	Age - 55 - 59 years	45	33	11	9	3	0	0	77	12	364
2017	Age - 60 years and over	44	31	12	7	5	0	0	75	12	208
2014	Age - 24 years and under	49	35	7	7	2	0	1	84	9	228
2014	Age - 25 - 29 years	42	34	12	6	4	1	1	78	10	482
2014	Age - 30 - 34 years	42	35	9	8	3	1	1	78	12	701
2014	Age - 35 - 39 years	41	35	13	6	3	1	0	77	10	801
2014	Age - 40 - 44 years	41	34	9	7	6	1	1	77	14	710
2014	Age - 45 - 49 years	39	36	11	8	7	0	0	75	14	636
2014	Age - 50 - 54 years	41	34	14	7	4	0	0	75	11	620
2014	Age - 55 - 59 years	42	34	10	7	6	0	1	77	13	380
2014	Age - 60 years and over	41	34	12	6	6	0	0	76	12	216
2011	Age - 24 years and under	46	32	5	8	6	2	1	81	14	120
2011	Age - 25 - 29 years	39	38	9	10	4	0	1	78	13	354
2011	Age - 30 - 34 years	41	36	11	8	3	1	0	77	12	575
2011	Age - 35 - 39 years	39	35	10	10	6	1	0	74	16	503
2011	Age - 40 - 44 years	40	34	10	10	6	1	0	74	16	483
2011	Age - 45 - 49 years	39	40	9	7	5	0	0	79	12	530
2011	Age - 50 - 54 years	39	34	12	8	5	0	0	74	14	514
2011	Age - 55 - 59 years	40	35	12	9	4	0	0	75	13	334
2011	Age - 60 years and over	34	38	14	10	4	1	0	72	14	139
2008	Age - 24 years and under	42	34	10	7	6	0	0	76	14	107
2008	Age - 25 - 29 years	35	37	12	10	6	1	0	72	15	364
2008	Age - 30 - 34 years	27	38	15	12	6	1	0	66	19	440
2008	Age - 35 - 39 years	34	35	11	9	7	1	1	72	17	352
2008	Age - 40 - 44 years	34	34	13	11	7	0	1	68	18	407
2008	Age - 45 - 49 years	32	35	12	11	9	1	0	67	20	474
2008	Age - 50 - 54 years	32	34	13	11	9	1	0	67	20	473
2008	Age - 55 - 59 years	40	33	11	9	6	1	0	74	16	283
2008	Age - 60 years and over	39	32	12	10	6	0	1	71	16	100

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	62	22	9	3	3	2	0	85	6	276
2018	Age - 25 - 29 years	49	26	11	6	4	3	0	77	11	474
2018	Age - 30 - 34 years	51	26	12	6	3	2	1	79	9	538
2018	Age - 35 - 39 years	48	30	10	7	3	2	0	80	10	730
2018	Age - 40 - 44 years	48	30	11	5	5	2	1	79	10	653
2018	Age - 45 - 49 years	51	26	10	5	5	3	1	80	10	526
2018	Age - 50 - 54 years	49	27	12	5	4	2	1	79	9	419
2018	Age - 55 - 59 years	45	31	13	6	3	3	0	78	9	342
2018	Age - 60 years and over	51	25	16	4	1	3	2	79	4	170
2017	Age - 24 years and under	56	28	7	7	1	2	0	85	8	246
2017	Age - 25 - 29 years	51	30	9	6	2	2	1	83	8	492
2017	Age - 30 - 34 years	49	29	7	7	5	3	1	80	12	633
2017	Age - 35 - 39 years	47	31	11	5	4	1	1	80	9	810
2017	Age - 40 - 44 years	46	32	10	5	4	3	0	80	9	708
2017	Age - 45 - 49 years	47	29	10	5	7	2	1	78	12	586
2017	Age - 50 - 54 years	48	32	9	5	4	2	1	82	9	549
2017	Age - 55 - 59 years	47	31	11	5	3	2	0	80	8	362
2017	Age - 60 years and over	49	28	11	5	5	1	0	79	10	208
2014	Age - 24 years and under	61	23	7	3	3	1	2	86	7	227
2014	Age - 25 - 29 years	54	27	10	4	3	2	1	83	7	483
2014	Age - 30 - 34 years	46	34	9	5	3	3	1	83	8	701
2014	Age - 35 - 39 years	48	29	12	6	2	3	1	79	8	801
2014	Age - 40 - 44 years	48	27	11	5	5	2	1	79	10	710
2014	Age - 45 - 49 years	45	28	14	5	5	2	1	75	10	635
2014	Age - 50 - 54 years	48	27	13	5	3	3	1	78	8	621
2014	Age - 55 - 59 years	51	26	10	6	4	2	0	79	10	380
2014	Age - 60 years and over	47	32	13	3	2	2	0	81	6	216
2011	Age - 24 years and under	54	25	6	6	5	2	2	83	11	120
2011	Age - 25 - 29 years	49	29	8	8	3	2	1	81	11	354
2011	Age - 30 - 34 years	49	30	9	6	3	2	1	81	10	574
2011	Age - 35 - 39 years	47	26	14	7	4	2	1	75	11	502
2011	Age - 40 - 44 years	44	27	11	8	5	3	1	74	14	483
2011	Age - 45 - 49 years	44	31	12	7	4	2	0	77	11	529
2011	Age - 50 - 54 years	43	29	14	7	3	3	1	75	11	513
2011	Age - 55 - 59 years	43	30	14	8	4	1	1	74	12	334
2011	Age - 60 years and over	39	34	13	6	2	2	3	78	9	139
2008	Age - 24 years and under	61	21	10	2	4	1	2	84	6	107
2008	Age - 25 - 29 years	48	30	8	8	4	2	1	80	12	365
2008	Age - 30 - 34 years	36	33	13	8	5	5	1	73	13	439
2008	Age - 35 - 39 years	38	31	12	7	4	6	0	74	13	353
2008	Age - 40 - 44 years	43	28	11	8	7	3	1	73	16	407
2008	Age - 45 - 49 years	40	29	13	6	8	3	1	72	15	475
2008	Age - 50 - 54 years	37	28	14	10	8	3	0	67	18	474
2008	Age - 55 - 59 years	43	28	13	8	5	2	2	74	13	283
2008	Age - 60 years and over	45	26	11	4	8	4	2	75	13	99

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	59	23	7	7	3	1	1	83	10	277
2018	Age - 25 - 29 years	47	29	11	7	4	1	1	78	11	474
2018	Age - 30 - 34 years	49	28	11	7	4	1	0	78	11	534
2018	Age - 35 - 39 years	48	33	9	5	4	1	0	82	9	733
2018	Age - 40 - 44 years	47	30	11	6	5	1	0	78	11	653
2018	Age - 45 - 49 years	46	31	10	7	5	1	0	77	13	526
2018	Age - 50 - 54 years	47	31	9	7	6	0	1	78	13	420
2018	Age - 55 - 59 years	46	30	11	9	4	1	0	76	13	343
2018	Age - 60 years and over	47	32	10	7	2	1	1	81	9	169
2017	Age - 24 years and under	52	31	5	8	3	1	0	84	11	246
2017	Age - 25 - 29 years	51	30	9	7	2	0	1	82	9	492
2017	Age - 30 - 34 years	47	33	7	7	5	1	0	81	12	633
2017	Age - 35 - 39 years	46	33	9	8	3	0	1	80	11	807
2017	Age - 40 - 44 years	44	37	6	7	5	1	0	82	12	708
2017	Age - 45 - 49 years	47	30	8	8	7	1	0	78	15	586
2017	Age - 50 - 54 years	43	37	7	7	4	1	1	81	11	549
2017	Age - 55 - 59 years	44	35	10	7	4	0	0	79	10	362
2017	Age - 60 years and over	49	32	7	6	5	0	1	82	11	207
2014	Age - 24 years and under	55	28	6	7	1	0	2	85	9	228
2014	Age - 25 - 29 years	48	32	10	7	3	0	0	80	10	483
2014	Age - 30 - 34 years	45	36	8	6	4	0	0	82	10	701
2014	Age - 35 - 39 years	47	32	10	7	3	1	0	80	10	801
2014	Age - 40 - 44 years	43	35	9	7	5	1	1	79	12	710
2014	Age - 45 - 49 years	46	30	9	8	6	1	0	77	14	636
2014	Age - 50 - 54 years	44	33	11	7	4	1	0	78	11	621
2014	Age - 55 - 59 years	49	32	7	6	5	0	0	81	11	380
2014	Age - 60 years and over	47	33	11	5	4	0	0	80	9	215
2011	Age - 24 years and under	58	24	8	5	4	0	1	82	9	120
2011	Age - 25 - 29 years	45	35	9	8	3	0	1	80	12	354
2011	Age - 30 - 34 years	48	32	7	8	4	1	1	82	11	573
2011	Age - 35 - 39 years	44	30	10	10	5	1	0	75	15	503
2011	Age - 40 - 44 years	42	33	9	9	5	0	1	76	15	483
2011	Age - 45 - 49 years	41	37	9	8	5	0	0	78	13	530
2011	Age - 50 - 54 years	43	35	9	8	5	0	0	78	13	513
2011	Age - 55 - 59 years	43	32	11	7	6	0	1	76	13	333
2011	Age - 60 years and over	38	32	15	7	5	1	1	72	12	139
2008	Age - 24 years and under	57	25	8	6	3	0	0	83	9	107
2008	Age - 25 - 29 years	42	32	11	9	4	1	0	76	12	365
2008	Age - 30 - 34 years	37	34	11	9	5	2	1	73	15	440
2008	Age - 35 - 39 years	37	33	11	12	6	1	1	71	18	352
2008	Age - 40 - 44 years	42	30	9	11	7	0	0	72	19	407
2008	Age - 45 - 49 years	40	33	10	9	7	1	0	74	16	475
2008	Age - 50 - 54 years	37	33	9	12	9	1	0	70	21	474
2008	Age - 55 - 59 years	41	29	13	8	7	1	0	71	15	283
2008	Age - 60 years and over	38	35	12	6	7	1	1	74	13	99

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	68	17	8	2	4	1	0	86	6	276
2018	Age - 25 - 29 years	59	21	10	3	6	1	1	81	9	476
2018	Age - 30 - 34 years	61	23	9	3	3	0	0	85	6	538
2018	Age - 35 - 39 years	59	23	9	3	3	2	0	84	6	732
2018	Age - 40 - 44 years	55	24	10	5	5	1	0	81	9	653
2018	Age - 45 - 49 years	54	25	11	4	4	2	0	80	8	527
2018	Age - 50 - 54 years	54	24	12	4	6	1	0	78	11	420
2018	Age - 55 - 59 years	50	27	12	5	4	2	0	79	10	342
2018	Age - 60 years and over	53	21	18	2	2	4	0	77	4	169
2017	Age - 24 years and under	70	17	9	3	1	0	0	87	4	246
2017	Age - 25 - 29 years	61	21	9	4	3	1	0	84	7	491
2017	Age - 30 - 34 years	58	24	8	4	4	2	1	84	8	633
2017	Age - 35 - 39 years	57	25	10	3	3	1	0	83	7	808
2017	Age - 40 - 44 years	54	28	9	3	5	1	0	82	8	708
2017	Age - 45 - 49 years	51	26	10	4	5	3	1	80	10	586
2017	Age - 50 - 54 years	52	28	10	4	4	2	0	81	8	549
2017	Age - 55 - 59 years	54	25	12	4	2	2	0	81	7	362
2017	Age - 60 years and over	53	21	16	4	5	1	0	75	9	208

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	62	21	6	5	5	1	0	84	10	277
2018	Age - 25 - 29 years	50	27	12	6	5	0	0	77	11	475
2018	Age - 30 - 34 years	51	28	11	7	3	0	0	79	10	538
2018	Age - 35 - 39 years	49	30	10	6	5	1	0	80	11	731
2018	Age - 40 - 44 years	48	27	11	7	6	1	0	76	13	654
2018	Age - 45 - 49 years	49	26	10	8	5	1	0	76	14	524
2018	Age - 50 - 54 years	50	28	11	5	7	0	0	77	12	420
2018	Age - 55 - 59 years	46	31	11	7	5	1	0	77	12	343
2018	Age - 60 years and over	50	27	15	5	1	1	0	78	6	170
2017	Age - 24 years and under	64	22	7	6	2	0	0	85	8	246
2017	Age - 25 - 29 years	57	24	9	5	4	0	0	82	9	491
2017	Age - 30 - 34 years	53	25	10	5	6	1	0	79	11	633
2017	Age - 35 - 39 years	52	29	9	5	4	0	0	82	9	808
2017	Age - 40 - 44 years	50	30	9	6	4	1	0	81	10	704
2017	Age - 45 - 49 years	49	28	10	6	6	0	0	78	12	587
2017	Age - 50 - 54 years	52	28	8	6	4	1	0	81	10	549
2017	Age - 55 - 59 years	55	24	12	7	3	0	0	79	10	362
2017	Age - 60 years and over	55	23	12	4	6	0	0	78	10	207
2014	Age - 24 years and under	63	26	4	3	2	1	1	91	5	228
2014	Age - 25 - 29 years	54	28	10	5	3	0	0	82	8	483
2014	Age - 30 - 34 years	51	32	9	7	2	0	0	83	9	701
2014	Age - 35 - 39 years	51	29	11	4	3	1	0	81	8	800
2014	Age - 40 - 44 years	52	27	10	6	4	1	0	80	10	710
2014	Age - 45 - 49 years	48	30	11	5	6	0	0	78	11	635
2014	Age - 50 - 54 years	53	26	11	5	4	1	0	80	9	620
2014	Age - 55 - 59 years	54	28	7	6	4	0	0	83	10	380
2014	Age - 60 years and over	52	29	9	5	4	0	1	81	9	216

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 25 - 29 years	33	42	6	10	0	0	9	83	11	32
2018	Age - 30 - 34 years	27	36	12	11	4	3	6	70	17	94
2018	Age - 35 - 39 years	26	37	17	8	2	4	6	70	11	186
2018	Age - 40 - 44 years	34	33	17	6	4	1	5	71	11	163
2018	Age - 45 - 49 years	32	32	17	7	2	4	6	71	10	161
2018	Age - 50 - 54 years	27	37	16	7	4	2	7	70	12	126
2018	Age - 55 - 59 years	37	35	19	6	3	0	1	72	9	87
2017	Age - 25 - 29 years	38	44	10	2	0	3	2	87	2	39
2017	Age - 30 - 34 years	30	37	8	12	3	5	5	74	16	97
2017	Age - 35 - 39 years	32	33	15	9	3	1	6	71	13	195
2017	Age - 40 - 44 years	30	44	7	9	1	6	3	81	11	202
2017	Age - 45 - 49 years	36	38	11	7	1	4	4	79	9	162
2017	Age - 50 - 54 years	29	39	9	11	3	4	6	75	15	154
2017	Age - 55 - 59 years	35	32	17	5	4	2	5	72	10	88
2017	Age - 60 years and over	48	32	3	3	6	0	7	86	10	31
2014	Age - 25 - 29 years	28	32	18	9	3	0	10	67	14	32
2014	Age - 30 - 34 years	24	45	12	9	2	3	5	75	12	95
2014	Age - 35 - 39 years	33	40	9	7	2	5	4	80	10	171
2014	Age - 40 - 44 years	23	43	10	7	4	6	7	75	13	176
2014	Age - 45 - 49 years	31	41	10	7	3	3	5	79	11	169
2014	Age - 50 - 54 years	28	32	13	11	4	3	9	68	17	152
2014	Age - 55 - 59 years	35	38	8	8	3	3	4	79	12	97
2014	Age - 60 years and over	36	23	19	11	3	6	3	64	15	36

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	48	24	11	4	3	9	1	79	8	277
2018	Age - 25 - 29 years	38	30	11	7	7	8	0	73	15	480
2018	Age - 30 - 34 years	35	32	12	6	6	8	1	74	13	541
2018	Age - 35 - 39 years	31	32	15	10	6	5	1	67	17	735
2018	Age - 40 - 44 years	30	29	17	9	8	6	0	64	18	656
2018	Age - 45 - 49 years	33	30	16	8	7	6	0	68	15	531
2018	Age - 50 - 54 years	29	32	19	7	6	6	1	66	14	421
2018	Age - 55 - 59 years	30	30	18	10	6	7	0	65	16	342
2018	Age - 60 years and over	32	28	23	3	5	9	0	65	9	173
2017	Age - 24 years and under	47	27	10	5	2	8	0	81	8	245
2017	Age - 25 - 29 years	35	34	13	7	3	7	0	75	11	491
2017	Age - 30 - 34 years	35	31	13	8	4	7	1	72	14	633
2017	Age - 35 - 39 years	33	32	14	10	5	6	0	70	16	810
2017	Age - 40 - 44 years	27	35	15	9	7	7	1	68	16	708
2017	Age - 45 - 49 years	32	30	15	8	7	6	1	67	17	587
2017	Age - 50 - 54 years	29	33	16	8	6	8	1	67	15	549
2017	Age - 55 - 59 years	29	31	18	11	4	7	0	64	17	363
2017	Age - 60 years and over	27	33	23	5	5	6	0	64	12	208
2014	Age - 24 years and under	48	31	8	3	1	8	1	87	5	227
2014	Age - 25 - 29 years	38	35	11	3	4	8	0	80	8	483
2014	Age - 30 - 34 years	34	32	15	8	3	8	0	72	12	699
2014	Age - 35 - 39 years	29	34	17	6	5	9	0	70	12	801
2014	Age - 40 - 44 years	32	31	13	10	4	9	1	70	15	710
2014	Age - 45 - 49 years	29	35	15	7	6	7	1	70	14	634
2014	Age - 50 - 54 years	32	32	15	7	4	9	0	71	12	620
2014	Age - 55 - 59 years	32	31	14	6	6	10	0	71	14	379
2014	Age - 60 years and over	36	30	16	7	2	9	0	72	10	214
2011	Age - 24 years and under	42	30	9	5	2	10	2	82	8	119
2011	Age - 25 - 29 years	36	32	12	8	5	7	1	73	14	354
2011	Age - 30 - 34 years	30	33	16	8	6	8	1	68	15	575
2011	Age - 35 - 39 years	27	34	14	10	9	6	0	64	21	504
2011	Age - 40 - 44 years	31	26	18	10	9	6	0	61	20	483
2011	Age - 45 - 49 years	26	33	17	9	8	7	0	64	18	528
2011	Age - 50 - 54 years	28	30	20	9	7	5	1	62	17	515
2011	Age - 55 - 59 years	30	30	15	11	9	4	1	63	21	334
2011	Age - 60 years and over	26	37	16	8	7	7	0	67	16	139

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	42	31	12	5	4	5	1	77	10	278
2018	Age - 25 - 29 years	34	28	16	10	7	5	0	65	18	477
2018	Age - 30 - 34 years	34	31	15	10	6	3	1	67	17	538
2018	Age - 35 - 39 years	27	36	17	11	7	2	1	64	19	735
2018	Age - 40 - 44 years	27	31	18	12	9	3	0	60	22	657
2018	Age - 45 - 49 years	32	31	15	12	8	2	0	64	20	529
2018	Age - 50 - 54 years	26	33	19	12	8	2	1	61	20	419
2018	Age - 55 - 59 years	31	31	17	9	9	4	0	64	18	341
2018	Age - 60 years and over	27	30	21	12	6	3	1	60	19	171
2017	Age - 24 years and under	46	25	14	5	2	7	0	77	8	246
2017	Age - 25 - 29 years	35	34	13	8	5	3	1	72	14	491
2017	Age - 30 - 34 years	32	31	15	12	7	2	0	65	19	633
2017	Age - 35 - 39 years	31	32	16	11	7	2	0	64	19	811
2017	Age - 40 - 44 years	25	36	19	10	8	2	0	63	18	708
2017	Age - 45 - 49 years	29	34	14	10	10	2	1	65	20	586
2017	Age - 50 - 54 years	28	32	17	12	6	4	1	63	19	548
2017	Age - 55 - 59 years	27	32	22	10	6	3	0	61	17	360
2017	Age - 60 years and over	27	34	21	8	8	2	0	62	17	208
2014	Age - 24 years and under	49	27	13	3	3	5	1	80	6	227
2014	Age - 25 - 29 years	34	34	15	8	4	4	0	71	13	483
2014	Age - 30 - 34 years	30	31	18	11	5	4	0	64	16	700
2014	Age - 35 - 39 years	27	35	18	10	6	5	0	65	17	801
2014	Age - 40 - 44 years	29	32	16	11	7	4	1	64	19	710
2014	Age - 45 - 49 years	29	34	16	9	8	3	1	65	18	635
2014	Age - 50 - 54 years	29	34	20	9	5	4	0	65	14	620
2014	Age - 55 - 59 years	29	29	19	13	8	2	0	60	21	380
2014	Age - 60 years and over	33	33	19	9	3	3	0	68	13	214
2011	Age - 24 years and under	48	21	14	7	4	4	2	74	11	118
2011	Age - 25 - 29 years	33	33	15	10	6	3	0	68	17	354
2011	Age - 30 - 34 years	27	35	17	12	7	2	0	63	19	575
2011	Age - 35 - 39 years	24	34	16	13	10	2	0	60	24	503
2011	Age - 40 - 44 years	26	33	17	12	10	2	0	60	22	482
2011	Age - 45 - 49 years	24	34	16	12	11	4	0	60	23	529
2011	Age - 50 - 54 years	21	34	20	12	11	2	0	56	24	516
2011	Age - 55 - 59 years	26	28	18	11	14	2	0	55	26	334
2011	Age - 60 years and over	22	39	17	8	8	5	1	64	17	139
2008	Age - 24 years and under	38	36	11	5	2	8	0	81	7	107
2008	Age - 25 - 29 years	26	31	19	10	8	4	0	60	20	365
2008	Age - 30 - 34 years	17	36	22	12	9	3	0	54	22	440
2008	Age - 35 - 39 years	23	32	20	11	12	2	0	56	23	353
2008	Age - 40 - 44 years	23	31	17	14	13	3	0	55	27	407
2008	Age - 45 - 49 years	17	35	19	14	11	3	1	54	26	476
2008	Age - 50 - 54 years	22	29	18	14	15	3	1	52	30	473
2008	Age - 55 - 59 years	23	25	24	13	14	2	0	48	27	283
2008	Age - 60 years and over	27	36	11	11	9	4	2	67	21	100

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	34	25	16	8	5	11	1	68	14	278
2018	Age - 25 - 29 years	27	27	15	15	8	8	0	59	25	477
2018	Age - 30 - 34 years	23	32	17	13	7	7	1	60	21	539
2018	Age - 35 - 39 years	20	34	20	15	7	4	1	56	23	735
2018	Age - 40 - 44 years	19	29	24	14	9	6	0	51	24	656
2018	Age - 45 - 49 years	22	31	18	15	9	5	0	56	25	530
2018	Age - 50 - 54 years	19	30	22	14	8	6	1	53	23	420
2018	Age - 55 - 59 years	19	34	19	13	9	6	0	57	23	341
2018	Age - 60 years and over	20	31	21	12	8	7	1	55	22	171
2017	Age - 24 years and under	40	27	15	8	3	7	0	71	12	245
2017	Age - 25 - 29 years	26	32	17	10	6	9	1	64	17	491
2017	Age - 30 - 34 years	25	34	18	11	8	4	1	62	20	630
2017	Age - 35 - 39 years	22	33	18	14	8	4	0	58	24	807
2017	Age - 40 - 44 years	17	35	22	15	7	4	0	54	23	706
2017	Age - 45 - 49 years	21	33	18	12	9	6	1	57	23	585
2017	Age - 50 - 54 years	19	33	21	14	6	6	1	56	22	549
2017	Age - 55 - 59 years	18	33	22	13	6	7	0	55	21	362
2017	Age - 60 years and over	20	28	27	9	8	7	0	52	19	208
2014	Age - 24 years and under	36	29	15	7	4	8	2	72	12	228
2014	Age - 25 - 29 years	22	35	17	13	6	6	0	61	20	483
2014	Age - 30 - 34 years	21	32	20	14	6	7	0	57	21	700
2014	Age - 35 - 39 years	19	31	20	16	7	7	0	54	24	801
2014	Age - 40 - 44 years	20	29	20	15	8	7	1	53	25	710
2014	Age - 45 - 49 years	19	33	18	14	8	7	1	57	24	634
2014	Age - 50 - 54 years	20	31	23	13	6	6	1	55	20	619
2014	Age - 55 - 59 years	21	29	20	14	10	6	0	54	25	380
2014	Age - 60 years and over	22	34	22	8	5	8	0	62	15	214
2011	Age - 24 years and under	38	28	14	8	3	8	1	73	11	120
2011	Age - 25 - 29 years	20	36	15	14	9	6	1	60	24	354
2011	Age - 30 - 34 years	17	36	20	13	6	7	0	57	21	576
2011	Age - 35 - 39 years	14	34	22	16	8	6	0	51	26	504
2011	Age - 40 - 44 years	15	36	17	16	9	6	0	55	26	483
2011	Age - 45 - 49 years	12	38	22	14	7	6	0	54	23	530
2011	Age - 50 - 54 years	14	36	21	16	7	5	0	53	25	514
2011	Age - 55 - 59 years	14	34	20	17	10	5	0	51	28	334
2011	Age - 60 years and over	10	41	24	12	4	8	0	56	17	139
2008	Age - 24 years and under	25	33	15	10	2	13	2	68	14	106
2008	Age - 25 - 29 years	16	34	17	18	7	8	1	54	27	365
2008	Age - 30 - 34 years	10	29	25	20	8	7	0	42	31	440
2008	Age - 35 - 39 years	11	29	25	17	12	6	0	42	32	352
2008	Age - 40 - 44 years	10	33	19	19	12	6	0	46	34	406
2008	Age - 45 - 49 years	9	31	18	25	11	7	0	42	38	477
2008	Age - 50 - 54 years	9	29	21	23	12	5	0	41	37	471
2008	Age - 55 - 59 years	10	30	23	19	12	6	0	42	33	283
2008	Age - 60 years and over	14	31	20	13	10	10	1	51	27	99

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	35	29	14	12	6	4	0	66	19	278
2018	Age - 25 - 29 years	25	26	16	19	10	3	0	53	30	478
2018	Age - 30 - 34 years	20	34	16	16	9	4	1	56	26	540
2018	Age - 35 - 39 years	17	33	18	17	11	2	0	52	29	733
2018	Age - 40 - 44 years	18	34	16	17	12	3	0	53	30	657
2018	Age - 45 - 49 years	23	30	18	14	12	2	0	54	27	530
2018	Age - 50 - 54 years	20	33	21	13	11	2	0	54	24	419
2018	Age - 55 - 59 years	22	33	18	14	9	5	0	57	24	343
2018	Age - 60 years and over	18	34	18	15	10	5	0	55	26	173
2017	Age - 24 years and under	34	33	11	11	4	6	1	72	16	245
2017	Age - 25 - 29 years	27	27	18	15	8	5	0	57	24	492
2017	Age - 30 - 34 years	23	30	18	15	9	4	1	55	26	633
2017	Age - 35 - 39 years	19	35	17	16	10	3	0	56	27	809
2017	Age - 40 - 44 years	17	36	20	14	11	2	0	54	26	705
2017	Age - 45 - 49 years	21	35	15	14	11	4	1	58	26	586
2017	Age - 50 - 54 years	21	35	16	14	9	5	0	59	25	549
2017	Age - 55 - 59 years	21	32	19	16	7	5	0	56	24	362
2017	Age - 60 years and over	19	31	25	11	10	3	0	52	22	206
2014	Age - 24 years and under	33	34	15	10	2	5	1	71	13	228
2014	Age - 25 - 29 years	24	36	15	15	6	3	0	62	22	482
2014	Age - 30 - 34 years	21	32	16	17	10	3	0	55	29	700
2014	Age - 35 - 39 years	18	34	21	16	9	3	0	54	25	800
2014	Age - 40 - 44 years	20	32	20	15	9	4	1	54	25	707
2014	Age - 45 - 49 years	20	35	17	14	10	3	1	57	26	635
2014	Age - 50 - 54 years	21	30	20	16	8	4	0	54	25	618
2014	Age - 55 - 59 years	21	35	14	14	11	4	0	59	26	379
2014	Age - 60 years and over	23	32	23	11	7	5	0	57	19	213
2011	Age - 24 years and under	34	33	7	12	5	7	1	74	18	120
2011	Age - 25 - 29 years	22	33	13	19	9	3	0	57	29	354
2011	Age - 30 - 34 years	19	36	16	17	11	2	0	55	29	575
2011	Age - 35 - 39 years	14	39	16	19	10	2	0	54	29	501
2011	Age - 40 - 44 years	20	34	17	14	11	3	1	56	26	483
2011	Age - 45 - 49 years	16	38	16	17	11	3	0	55	29	530
2011	Age - 50 - 54 years	17	35	17	18	10	3	0	53	29	515
2011	Age - 55 - 59 years	18	35	14	19	9	4	0	56	30	334
2011	Age - 60 years and over	15	41	21	13	8	3	0	57	22	138
2008	Age - 24 years and under	26	38	14	13	4	6	0	68	17	107
2008	Age - 25 - 29 years	18	36	19	17	7	2	0	56	25	365
2008	Age - 30 - 34 years	12	36	20	19	9	3	0	49	30	439
2008	Age - 35 - 39 years	15	35	19	19	11	2	0	50	31	353
2008	Age - 40 - 44 years	14	39	15	17	12	2	0	55	30	403
2008	Age - 45 - 49 years	15	33	14	24	12	3	0	49	36	477
2008	Age - 50 - 54 years	15	35	16	19	13	3	0	51	33	473
2008	Age - 55 - 59 years	17	35	18	17	12	1	0	52	29	283
2008	Age - 60 years and over	18	32	19	21	8	2	0	51	30	100

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	36	43	13	4	2	2	0	81	6	277
2018	Age - 25 - 29 years	31	42	14	8	3	2	0	75	11	482
2018	Age - 30 - 34 years	31	46	12	8	2	1	0	78	10	543
2018	Age - 35 - 39 years	30	45	16	5	4	0	0	75	9	736
2018	Age - 40 - 44 years	24	47	18	7	4	1	0	71	11	658
2018	Age - 45 - 49 years	28	42	16	7	6	1	0	71	13	527
2018	Age - 50 - 54 years	27	45	15	8	3	2	0	73	11	426
2018	Age - 55 - 59 years	28	43	15	8	3	2	0	73	11	343
2018	Age - 60 years and over	28	43	15	8	3	2	0	73	11	165
2017	Age - 24 years and under	43	42	9	3	2	1	0	86	5	245
2017	Age - 25 - 29 years	38	40	12	6	2	1	0	79	9	492
2017	Age - 30 - 34 years	33	42	14	6	4	1	0	76	10	630
2017	Age - 35 - 39 years	28	42	16	10	3	0	0	71	14	809
2017	Age - 40 - 44 years	25	48	13	9	4	1	0	74	13	707
2017	Age - 45 - 49 years	32	38	16	8	5	1	1	71	12	584
2017	Age - 50 - 54 years	30	43	14	8	4	1	0	74	12	548
2017	Age - 55 - 59 years	30	39	18	8	4	1	0	69	12	359
2017	Age - 60 years and over	29	38	16	10	5	1	0	68	16	208
2014	Age - 24 years and under	44	38	11	5	1	1	1	83	5	228
2014	Age - 25 - 29 years	32	44	14	7	2	2	0	77	9	482
2014	Age - 30 - 34 years	29	42	17	8	3	1	0	72	11	701
2014	Age - 35 - 39 years	28	45	13	9	3	1	0	74	12	801
2014	Age - 40 - 44 years	30	38	16	8	5	2	1	70	13	710
2014	Age - 45 - 49 years	26	43	16	8	5	1	1	70	13	635
2014	Age - 50 - 54 years	32	39	17	6	4	2	0	73	10	621
2014	Age - 55 - 59 years	34	37	15	8	4	2	0	72	12	380
2014	Age - 60 years and over	31	43	14	7	2	2	1	76	10	213
2011	Age - 24 years and under	44	37	9	2	2	4	2	86	5	120
2011	Age - 25 - 29 years	33	46	12	5	3	2	0	81	8	353
2011	Age - 30 - 34 years	30	44	13	9	3	1	0	75	12	576
2011	Age - 35 - 39 years	29	47	12	9	3	1	0	76	12	503
2011	Age - 40 - 44 years	29	44	14	7	3	2	0	75	10	483
2011	Age - 45 - 49 years	30	43	16	6	3	1	0	74	10	530
2011	Age - 50 - 54 years	31	42	15	7	3	1	0	74	10	514
2011	Age - 55 - 59 years	32	40	12	11	3	1	0	74	14	331
2011	Age - 60 years and over	29	40	18	8	3	1	0	71	11	138

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	36	34	12	8	5	3	1	74	13	278
2018	Age - 25 - 29 years	35	34	12	8	6	3	1	72	15	480
2018	Age - 30 - 34 years	38	37	11	9	3	2	0	77	12	541
2018	Age - 35 - 39 years	39	38	12	6	4	1	1	78	10	741
2018	Age - 40 - 44 years	37	39	13	6	3	2	0	78	9	659
2018	Age - 45 - 49 years	39	38	9	5	6	2	1	79	12	528
2018	Age - 50 - 54 years	39	38	10	5	5	1	1	79	11	427
2018	Age - 55 - 59 years	45	36	9	5	3	2	2	83	8	342
2018	Age - 60 years and over	41	37	8	7	4	2	2	80	11	171
2017	Age - 24 years and under	39	30	8	12	6	4	2	73	19	241
2017	Age - 25 - 29 years	39	33	11	9	4	4	1	75	13	492
2017	Age - 30 - 34 years	40	35	11	7	4	1	1	77	11	632
2017	Age - 35 - 39 years	41	35	11	6	5	2	1	78	11	805
2017	Age - 40 - 44 years	43	37	10	5	3	2	1	82	8	707
2017	Age - 45 - 49 years	44	35	9	5	4	2	1	81	9	586
2017	Age - 50 - 54 years	47	38	6	5	3	1	0	86	8	546
2017	Age - 55 - 59 years	43	38	8	6	3	1	1	83	9	359
2017	Age - 60 years and over	42	35	12	3	5	3	1	80	8	207
2014	Age - 24 years and under	54	28	6	4	4	3	2	87	7	228
2014	Age - 25 - 29 years	36	40	10	7	4	2	2	79	11	482
2014	Age - 30 - 34 years	42	37	10	6	3	2	0	80	9	701
2014	Age - 35 - 39 years	40	36	10	8	2	3	1	80	10	800
2014	Age - 40 - 44 years	40	37	8	7	3	3	1	81	11	709
2014	Age - 45 - 49 years	41	38	9	7	3	2	1	81	10	635
2014	Age - 50 - 54 years	45	38	8	4	3	2	1	85	7	620
2014	Age - 55 - 59 years	47	35	8	4	2	4	1	85	7	380
2014	Age - 60 years and over	48	36	8	6	1	1	1	85	6	215
2011	Age - 24 years and under	42	19	13	8	8	9	2	69	17	120
2011	Age - 25 - 29 years	38	40	7	5	4	4	2	83	10	353
2011	Age - 30 - 34 years	43	34	8	8	4	2	1	79	12	575
2011	Age - 35 - 39 years	42	32	9	7	4	4	1	79	12	503
2011	Age - 40 - 44 years	43	35	9	6	4	2	1	81	10	483
2011	Age - 45 - 49 years	48	32	9	4	3	3	1	82	8	530
2011	Age - 50 - 54 years	45	32	10	5	3	4	1	80	9	514
2011	Age - 55 - 59 years	45	35	9	6	2	3	0	83	8	332
2011	Age - 60 years and over	38	38	14	4	1	4	1	80	5	138
2008	Age - 24 years and under	42	30	11	2	6	7	2	79	9	106
2008	Age - 25 - 29 years	35	32	12	11	5	5	1	71	17	364
2008	Age - 30 - 34 years	30	36	13	11	6	3	1	69	17	439
2008	Age - 35 - 39 years	33	37	9	10	8	3	1	72	19	353
2008	Age - 40 - 44 years	42	32	9	7	6	3	1	78	13	407
2008	Age - 45 - 49 years	39	37	9	6	5	3	1	79	12	476
2008	Age - 50 - 54 years	41	34	8	7	5	4	1	79	12	474
2008	Age - 55 - 59 years	40	33	11	6	5	4	2	77	11	282
2008	Age - 60 years and over	40	27	11	8	5	5	4	74	15	100

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	41	40	12	4	1	2	83	6	280
2018	Age - 25 - 29 years	35	37	16	5	4	2	74	9	478
2018	Age - 30 - 34 years	36	35	20	7	2	1	72	8	538
2018	Age - 35 - 39 years	36	37	16	7	3	1	74	9	736
2018	Age - 40 - 44 years	32	36	20	7	4	1	69	11	657
2018	Age - 45 - 49 years	34	37	16	5	6	2	73	11	529
2018	Age - 50 - 54 years	37	36	16	5	4	1	74	9	423
2018	Age - 55 - 59 years	39	35	14	6	5	1	75	11	341
2018	Age - 60 years and over	39	32	18	5	3	3	74	8	172

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	29	29	15	9	6	9	3	66	17	278
2018	Age - 25 - 29 years	24	21	16	13	14	10	3	51	31	478
2018	Age - 30 - 34 years	21	24	20	13	12	9	1	50	27	541
2018	Age - 35 - 39 years	19	24	20	14	13	9	2	48	30	738
2018	Age - 40 - 44 years	18	25	19	14	14	8	2	48	31	659
2018	Age - 45 - 49 years	19	24	20	12	12	11	2	50	27	527
2018	Age - 50 - 54 years	18	20	26	12	11	10	3	44	27	425
2018	Age - 55 - 59 years	22	23	20	12	12	9	2	51	26	341
2018	Age - 60 years and over	21	31	20	11	6	8	2	59	19	170
2017	Age - 24 years and under	27	21	13	15	4	17	3	60	23	245
2017	Age - 25 - 29 years	23	21	16	11	12	13	3	52	28	492
2017	Age - 30 - 34 years	19	20	17	14	15	11	3	46	34	631
2017	Age - 35 - 39 years	16	26	17	14	14	9	4	49	32	810
2017	Age - 40 - 44 years	17	25	18	15	14	8	3	47	33	706
2017	Age - 45 - 49 years	21	21	18	13	15	9	3	48	32	585
2017	Age - 50 - 54 years	19	28	15	13	13	9	4	54	29	547
2017	Age - 55 - 59 years	20	27	18	14	11	6	4	53	27	360
2017	Age - 60 years and over	22	34	18	12	6	5	3	61	20	208
2014	Age - 24 years and under	32	25	18	8	4	9	4	65	14	227
2014	Age - 25 - 29 years	18	25	17	15	10	11	4	51	30	483
2014	Age - 30 - 34 years	19	24	16	16	14	9	3	49	33	700
2014	Age - 35 - 39 years	17	22	18	17	13	11	3	45	34	800
2014	Age - 40 - 44 years	19	21	16	15	15	11	2	46	35	709
2014	Age - 45 - 49 years	18	20	20	15	14	10	3	44	33	636
2014	Age - 50 - 54 years	20	22	18	14	13	8	4	48	31	621
2014	Age - 55 - 59 years	24	25	18	13	13	6	2	52	29	379
2014	Age - 60 years and over	27	26	17	7	9	10	2	61	19	213
2011	Age - 24 years and under	26	18	14	9	7	18	9	59	22	119
2011	Age - 25 - 29 years	18	21	17	14	10	16	3	49	30	354
2011	Age - 30 - 34 years	17	21	14	16	15	15	3	46	37	575
2011	Age - 35 - 39 years	15	18	17	17	18	12	3	38	42	502
2011	Age - 40 - 44 years	17	18	18	16	17	11	3	41	38	483
2011	Age - 45 - 49 years	17	20	20	14	14	13	3	43	33	528
2011	Age - 50 - 54 years	16	24	16	16	15	9	3	47	35	515
2011	Age - 55 - 59 years	21	21	19	13	13	8	5	49	30	334
2011	Age - 60 years and over	16	24	21	10	13	15	1	47	27	138

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	39	29	12	9	6	5	0	71	16	280
2018	Age - 25 - 29 years	26	32	14	14	12	2	0	59	27	479
2018	Age - 30 - 34 years	28	34	18	10	9	1	0	62	19	543
2018	Age - 35 - 39 years	25	35	19	12	8	2	0	60	21	735
2018	Age - 40 - 44 years	20	35	19	12	12	1	1	56	24	657
2018	Age - 45 - 49 years	19	35	18	15	13	2	0	54	28	530
2018	Age - 50 - 54 years	19	33	22	14	9	3	0	53	24	424
2018	Age - 55 - 59 years	24	31	17	15	9	3	0	57	25	341
2018	Age - 60 years and over	23	32	13	21	5	6	0	58	28	171
2017	Age - 24 years and under	45	26	14	7	4	5	0	74	11	246
2017	Age - 25 - 29 years	29	32	15	14	7	3	0	63	21	489
2017	Age - 30 - 34 years	28	31	16	14	9	2	1	61	23	632
2017	Age - 35 - 39 years	22	36	16	13	11	2	0	59	24	808
2017	Age - 40 - 44 years	23	32	18	15	9	2	0	56	25	708
2017	Age - 45 - 49 years	24	35	16	11	11	3	0	61	23	587
2017	Age - 50 - 54 years	22	34	20	12	8	4	1	59	21	546
2017	Age - 55 - 59 years	26	30	23	10	10	2	0	57	20	363
2017	Age - 60 years and over	27	31	21	10	7	2	2	61	18	208
2014	Age - 24 years and under	34	30	14	9	7	4	2	68	17	228
2014	Age - 25 - 29 years	23	32	17	14	9	4	0	58	24	481
2014	Age - 30 - 34 years	22	31	16	16	11	3	0	55	29	701
2014	Age - 35 - 39 years	21	32	16	16	12	3	0	55	28	801
2014	Age - 40 - 44 years	20	30	20	15	12	4	0	52	28	708
2014	Age - 45 - 49 years	21	32	18	14	11	4	1	56	26	636
2014	Age - 50 - 54 years	23	31	21	14	8	3	1	56	23	620
2014	Age - 55 - 59 years	25	33	15	13	10	4	0	60	24	380
2014	Age - 60 years and over	19	36	21	7	8	5	3	60	17	215
2011	Age - 24 years and under	33	27	13	10	9	7	3	66	20	120
2011	Age - 25 - 29 years	23	36	17	13	7	3	0	61	21	354
2011	Age - 30 - 34 years	24	37	15	13	10	1	0	62	23	576
2011	Age - 35 - 39 years	22	32	18	15	12	1	0	55	27	503
2011	Age - 40 - 44 years	20	34	18	13	13	2	0	56	26	482
2011	Age - 45 - 49 years	22	38	16	13	9	1	0	61	23	530
2011	Age - 50 - 54 years	22	35	19	13	10	1	1	57	24	515
2011	Age - 55 - 59 years	25	29	18	15	10	2	1	55	26	331
2011	Age - 60 years and over	21	34	19	12	10	3	1	57	23	138
2008	Age - 24 years and under	29	38	14	11	5	3	0	70	16	107
2008	Age - 25 - 29 years	20	33	18	14	12	3	0	55	27	364
2008	Age - 30 - 34 years	16	33	19	16	13	3	0	51	30	440
2008	Age - 35 - 39 years	15	34	15	22	10	3	0	51	34	352
2008	Age - 40 - 44 years	20	33	14	17	14	3	0	54	32	406
2008	Age - 45 - 49 years	17	34	18	16	14	2	0	51	31	474
2008	Age - 50 - 54 years	17	31	20	17	13	2	0	49	31	471
2008	Age - 55 - 59 years	19	37	17	12	13	2	0	57	25	282
2008	Age - 60 years and over	17	35	14	16	12	4	2	55	30	99

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	35	29	12	12	8	3	1	66	21	280
2018	Age - 25 - 29 years	29	32	10	11	17	2	0	62	28	481
2018	Age - 30 - 34 years	30	29	14	14	12	2	0	59	26	542
2018	Age - 35 - 39 years	28	34	14	11	11	2	0	63	23	738
2018	Age - 40 - 44 years	23	28	18	15	14	2	0	52	29	657
2018	Age - 45 - 49 years	21	28	16	15	16	3	1	50	33	529
2018	Age - 50 - 54 years	17	28	17	15	16	3	3	49	33	424
2018	Age - 55 - 59 years	19	23	20	13	17	4	3	46	33	340
2018	Age - 60 years and over	13	26	20	19	14	4	5	42	36	169
2017	Age - 24 years and under	38	31	9	12	6	3	1	72	19	246
2017	Age - 25 - 29 years	30	30	10	14	11	4	1	63	27	490
2017	Age - 30 - 34 years	26	33	13	14	12	2	1	61	26	631
2017	Age - 35 - 39 years	25	29	14	15	14	3	0	56	30	805
2017	Age - 40 - 44 years	22	27	16	17	14	3	1	51	32	707
2017	Age - 45 - 49 years	20	26	16	15	18	4	1	48	35	584
2017	Age - 50 - 54 years	19	27	19	15	16	3	2	48	32	546
2017	Age - 55 - 59 years	16	24	19	16	19	2	4	43	37	363
2017	Age - 60 years and over	18	23	20	16	13	2	8	45	33	207
2014	Age - 24 years and under	30	20	14	16	12	4	5	54	30	228
2014	Age - 25 - 29 years	23	27	11	17	18	4	1	52	36	482
2014	Age - 30 - 34 years	22	27	12	16	19	3	1	51	37	701
2014	Age - 35 - 39 years	21	27	15	15	19	3	1	50	35	801
2014	Age - 40 - 44 years	18	24	14	18	20	4	2	44	40	709
2014	Age - 45 - 49 years	17	24	17	17	20	4	2	43	39	635
2014	Age - 50 - 54 years	16	23	17	19	19	3	3	42	40	620
2014	Age - 55 - 59 years	17	23	16	15	21	2	4	44	39	380
2014	Age - 60 years and over	17	23	19	11	14	4	11	47	30	214
2011	Age - 24 years and under	25	25	12	15	13	4	6	55	31	120
2011	Age - 25 - 29 years	21	29	13	21	13	2	1	52	34	354
2011	Age - 30 - 34 years	23	29	14	15	16	2	0	54	32	575
2011	Age - 35 - 39 years	17	31	13	19	19	1	0	49	38	504
2011	Age - 40 - 44 years	16	25	14	22	19	2	1	43	43	482
2011	Age - 45 - 49 years	15	28	15	19	21	2	1	44	41	530
2011	Age - 50 - 54 years	14	25	13	21	22	3	3	42	45	515
2011	Age - 55 - 59 years	17	24	17	17	20	2	4	43	39	331
2011	Age - 60 years and over	10	18	19	16	26	4	7	32	47	138
2008	Age - 24 years and under	25	43	15	5	8	2	2	71	14	105
2008	Age - 25 - 29 years	23	37	12	15	11	2	0	61	27	365
2008	Age - 30 - 34 years	19	35	13	17	13	2	0	56	31	439
2008	Age - 35 - 39 years	19	33	13	17	15	2	1	53	33	350
2008	Age - 40 - 44 years	16	29	15	18	20	2	0	46	39	407
2008	Age - 45 - 49 years	12	30	16	18	20	2	1	44	40	475
2008	Age - 50 - 54 years	13	25	14	20	23	3	2	40	45	471
2008	Age - 55 - 59 years	14	29	16	15	20	2	4	46	38	283
2008	Age - 60 years and over	6	25	20	14	24	3	7	35	43	100

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	32	30	18	9	4	6	0	66	15	280
2018	Age - 25 - 29 years	24	35	17	11	9	4	0	61	21	479
2018	Age - 30 - 34 years	25	39	19	9	4	4	0	67	13	544
2018	Age - 35 - 39 years	27	39	19	8	5	3	0	67	13	741
2018	Age - 40 - 44 years	23	35	23	9	6	4	1	61	15	660
2018	Age - 45 - 49 years	22	38	22	8	6	5	0	62	15	530
2018	Age - 50 - 54 years	21	35	25	8	7	5	0	59	15	426
2018	Age - 55 - 59 years	22	31	24	9	8	5	0	56	19	340
2018	Age - 60 years and over	19	33	23	10	4	9	1	58	16	169
2017	Age - 24 years and under	30	37	17	6	3	6	0	72	10	246
2017	Age - 25 - 29 years	25	38	18	8	5	5	1	67	14	490
2017	Age - 30 - 34 years	24	37	20	9	4	5	1	64	14	631
2017	Age - 35 - 39 years	24	39	20	9	5	4	0	65	14	808
2017	Age - 40 - 44 years	22	41	19	10	6	3	0	65	16	707
2017	Age - 45 - 49 years	23	34	19	11	7	6	0	61	19	587
2017	Age - 50 - 54 years	20	39	20	10	5	5	1	62	16	549
2017	Age - 55 - 59 years	20	36	21	11	6	5	1	59	19	363
2017	Age - 60 years and over	18	36	23	13	7	4	0	56	20	208

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	55	26	8	5	2	4	0	85	7	278
2018	Age - 25 - 29 years	47	33	9	4	3	4	0	83	7	478
2018	Age - 30 - 34 years	49	33	12	4	1	1	1	83	4	538
2018	Age - 35 - 39 years	45	36	12	2	3	2	0	83	5	735
2018	Age - 40 - 44 years	45	36	12	2	2	3	0	83	4	658
2018	Age - 45 - 49 years	49	32	11	2	2	3	1	84	5	530
2018	Age - 50 - 54 years	48	34	11	3	1	3	0	84	5	423
2018	Age - 55 - 59 years	50	28	13	3	3	2	1	80	6	340
2018	Age - 60 years and over	56	30	8	3	1	2	0	88	4	172
2017	Age - 24 years and under	54	26	10	2	1	5	1	86	3	245
2017	Age - 25 - 29 years	51	28	12	4	1	3	1	83	5	491
2017	Age - 30 - 34 years	42	36	12	3	4	3	1	80	7	633
2017	Age - 35 - 39 years	43	34	15	3	2	3	0	79	6	807
2017	Age - 40 - 44 years	42	36	13	3	3	3	1	82	5	707
2017	Age - 45 - 49 years	45	34	12	3	4	3	0	81	7	584
2017	Age - 50 - 54 years	44	38	11	3	2	2	1	84	5	546
2017	Age - 55 - 59 years	45	34	14	3	2	2	0	80	6	359
2017	Age - 60 years and over	41	35	17	1	2	3	0	79	3	208
2014	Age - 24 years and under	66	20	5	2	1	4	2	92	3	228
2014	Age - 25 - 29 years	55	30	9	2	1	3	0	88	3	482
2014	Age - 30 - 34 years	54	28	9	3	2	4	0	86	5	699
2014	Age - 35 - 39 years	50	31	11	2	1	4	0	85	4	799
2014	Age - 40 - 44 years	46	35	10	2	3	3	1	84	5	709
2014	Age - 45 - 49 years	48	32	11	2	2	4	0	84	4	635
2014	Age - 50 - 54 years	49	31	10	5	1	3	1	83	6	620
2014	Age - 55 - 59 years	57	22	13	3	3	3	0	81	6	380
2014	Age - 60 years and over	50	29	12	4	1	5	0	83	5	213

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	60	28	5	5	0	1	0	89	5	278
2018	Age - 25 - 29 years	50	33	8	4	4	1	0	83	8	478
2018	Age - 30 - 34 years	51	35	7	4	1	1	0	87	6	541
2018	Age - 35 - 39 years	44	39	10	4	2	1	0	83	7	737
2018	Age - 40 - 44 years	44	39	11	4	2	1	0	83	6	658
2018	Age - 45 - 49 years	48	36	8	3	4	1	0	85	7	527
2018	Age - 50 - 54 years	46	36	13	2	2	1	0	83	5	424
2018	Age - 55 - 59 years	49	31	11	4	3	2	0	81	7	343
2018	Age - 60 years and over	50	34	7	4	2	3	0	86	6	174
2017	Age - 24 years and under	61	31	5	2	0	1	0	93	3	246
2017	Age - 25 - 29 years	53	32	6	6	2	1	0	86	8	492
2017	Age - 30 - 34 years	46	37	9	4	3	1	1	84	7	633
2017	Age - 35 - 39 years	43	39	9	6	2	1	0	83	8	810
2017	Age - 40 - 44 years	40	41	10	6	3	1	0	82	8	707
2017	Age - 45 - 49 years	42	38	10	4	3	2	0	82	8	587
2017	Age - 50 - 54 years	41	38	11	6	2	2	0	80	8	549
2017	Age - 55 - 59 years	43	37	13	3	3	1	0	81	6	363
2017	Age - 60 years and over	45	41	9	3	1	0	0	87	4	206
2014	Age - 24 years and under	69	21	5	2	1	1	0	91	4	228
2014	Age - 25 - 29 years	56	33	7	3	1	1	0	90	4	483
2014	Age - 30 - 34 years	51	34	7	3	2	2	0	87	5	701
2014	Age - 35 - 39 years	48	34	10	4	2	1	0	83	6	801
2014	Age - 40 - 44 years	44	35	11	5	3	2	1	81	7	710
2014	Age - 45 - 49 years	46	36	10	4	3	2	0	83	6	635
2014	Age - 50 - 54 years	48	34	11	4	2	2	0	83	6	621
2014	Age - 55 - 59 years	52	31	8	4	3	2	0	85	7	380
2014	Age - 60 years and over	48	33	14	2	1	1	0	82	4	216
2011	Age - 24 years and under	58	27	7	3	0	3	2	89	4	120
2011	Age - 25 - 29 years	44	35	11	7	2	1	0	80	10	354
2011	Age - 30 - 34 years	42	36	12	5	2	2	0	80	7	576
2011	Age - 35 - 39 years	39	36	14	6	4	2	0	75	11	504
2011	Age - 40 - 44 years	39	36	11	6	5	3	1	78	11	483
2011	Age - 45 - 49 years	39	36	13	6	4	2	0	77	10	530
2011	Age - 50 - 54 years	36	37	12	7	4	4	0	75	12	515
2011	Age - 55 - 59 years	36	34	15	6	5	4	0	73	12	334
2011	Age - 60 years and over	32	36	19	5	4	4	0	71	9	139

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	62	31	5	1	2	0	0	93	3	278
2018	Age - 25 - 29 years	56	31	8	3	2	0	0	87	5	481
2018	Age - 30 - 34 years	58	31	6	3	1	0	0	90	5	540
2018	Age - 35 - 39 years	52	34	7	4	3	0	0	86	7	731
2018	Age - 40 - 44 years	49	35	9	4	3	0	0	84	7	659
2018	Age - 45 - 49 years	49	33	8	5	4	1	0	83	9	527
2018	Age - 50 - 54 years	46	38	11	3	2	0	0	84	5	423
2018	Age - 55 - 59 years	51	28	10	6	4	0	0	79	11	344
2018	Age - 60 years and over	51	32	11	3	2	1	0	83	6	172
2017	Age - 24 years and under	69	25	5	1	0	0	0	94	1	246
2017	Age - 25 - 29 years	61	29	5	3	1	0	0	91	4	491
2017	Age - 30 - 34 years	50	36	7	3	3	0	0	86	7	632
2017	Age - 35 - 39 years	49	36	8	4	2	0	0	85	6	809
2017	Age - 40 - 44 years	45	39	8	4	3	0	0	85	7	703
2017	Age - 45 - 49 years	45	38	8	5	4	1	0	83	9	586
2017	Age - 50 - 54 years	44	39	7	7	2	1	0	84	9	548
2017	Age - 55 - 59 years	47	33	10	5	4	0	0	81	9	361
2017	Age - 60 years and over	48	32	13	4	2	0	0	81	6	206
2014	Age - 24 years and under	74	18	3	2	2	0	0	93	4	226
2014	Age - 25 - 29 years	61	32	4	3	1	0	0	93	4	481
2014	Age - 30 - 34 years	58	31	6	3	1	1	0	90	4	701
2014	Age - 35 - 39 years	52	35	8	3	2	0	0	87	5	800
2014	Age - 40 - 44 years	49	35	7	5	3	0	0	84	8	710
2014	Age - 45 - 49 years	49	34	8	5	3	1	0	84	8	634
2014	Age - 50 - 54 years	51	32	10	4	2	0	0	83	7	620
2014	Age - 55 - 59 years	52	31	8	4	4	1	0	84	8	380
2014	Age - 60 years and over	56	31	9	2	1	1	0	88	3	215
2011	Age - 24 years and under	63	23	6	2	2	2	1	90	4	119
2011	Age - 25 - 29 years	54	36	6	3	1	0	0	89	4	354
2011	Age - 30 - 34 years	50	33	10	4	2	0	0	83	7	575
2011	Age - 35 - 39 years	43	35	11	6	5	0	0	78	11	503
2011	Age - 40 - 44 years	46	34	10	6	3	0	0	81	9	483
2011	Age - 45 - 49 years	42	36	11	7	4	0	0	78	10	529
2011	Age - 50 - 54 years	42	35	12	6	6	1	0	77	11	515
2011	Age - 55 - 59 years	41	35	12	6	5	0	0	77	12	332
2011	Age - 60 years and over	42	36	12	6	3	1	0	79	9	138
2008	Age - 24 years and under	53	34	9	3	1	0	0	87	4	107
2008	Age - 25 - 29 years	44	38	10	6	2	0	0	82	8	364
2008	Age - 30 - 34 years	35	44	11	6	3	0	1	80	9	439
2008	Age - 35 - 39 years	38	39	12	5	5	1	0	78	11	353
2008	Age - 40 - 44 years	38	36	11	7	7	1	0	74	14	404
2008	Age - 45 - 49 years	33	35	14	10	8	0	0	68	17	477
2008	Age - 50 - 54 years	32	39	11	10	7	0	0	72	17	474
2008	Age - 55 - 59 years	36	37	12	11	4	0	1	73	15	281
2008	Age - 60 years and over	41	31	12	9	6	0	0	73	15	100

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	52	32	9	2	4	0	0	85	6	279
2018	Age - 25 - 29 years	44	30	14	5	7	0	0	75	11	479
2018	Age - 30 - 34 years	47	33	11	5	3	0	1	81	8	538
2018	Age - 35 - 39 years	44	33	15	5	3	0	0	77	8	735
2018	Age - 40 - 44 years	41	33	15	5	6	0	0	75	11	656
2018	Age - 45 - 49 years	42	32	14	7	5	1	0	74	12	528
2018	Age - 50 - 54 years	40	33	16	5	5	1	0	74	10	423
2018	Age - 55 - 59 years	46	28	13	5	7	1	0	74	12	344
2018	Age - 60 years and over	42	30	17	7	3	1	0	73	10	171
2017	Age - 24 years and under	59	26	10	2	3	0	0	85	5	246
2017	Age - 25 - 29 years	51	29	11	5	2	1	0	82	7	491
2017	Age - 30 - 34 years	44	30	15	6	5	0	0	74	11	633
2017	Age - 35 - 39 years	41	32	14	6	5	1	0	74	12	805
2017	Age - 40 - 44 years	37	35	16	6	5	1	0	72	11	706
2017	Age - 45 - 49 years	40	32	14	6	7	0	0	72	13	585
2017	Age - 50 - 54 years	38	34	16	6	4	1	1	73	10	548
2017	Age - 55 - 59 years	40	28	18	9	4	1	0	69	13	362
2017	Age - 60 years and over	37	37	15	7	4	0	0	74	11	207
2014	Age - 24 years and under	51	32	9	6	2	0	0	83	8	227
2014	Age - 25 - 29 years	41	37	14	5	3	1	0	78	8	483
2014	Age - 30 - 34 years	40	37	12	6	4	0	0	77	10	701
2014	Age - 35 - 39 years	36	34	17	8	5	0	0	70	13	800
2014	Age - 40 - 44 years	35	35	15	9	5	0	0	71	14	708
2014	Age - 45 - 49 years	35	36	16	6	5	1	0	72	11	636
2014	Age - 50 - 54 years	35	34	17	8	4	1	0	70	12	621
2014	Age - 55 - 59 years	36	36	15	7	5	1	0	72	13	379
2014	Age - 60 years and over	38	38	15	6	2	1	0	77	8	216
2011	Age - 24 years and under	52	28	9	7	4	0	1	80	10	119
2011	Age - 25 - 29 years	43	31	16	6	3	0	1	75	10	354
2011	Age - 30 - 34 years	37	33	16	8	5	1	0	72	12	576
2011	Age - 35 - 39 years	36	32	17	8	6	1	0	68	14	504
2011	Age - 40 - 44 years	39	28	16	10	6	1	0	68	16	481
2011	Age - 45 - 49 years	34	35	16	8	6	1	0	70	14	528
2011	Age - 50 - 54 years	30	35	18	11	6	0	0	65	17	512
2011	Age - 55 - 59 years	33	38	13	9	7	1	0	71	16	333
2011	Age - 60 years and over	31	31	20	9	8	2	0	63	17	138

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	50	35	9	3	4	0	0	85	7	276
2018	Age - 25 - 29 years	42	33	12	9	5	0	0	75	13	475
2018	Age - 30 - 34 years	45	36	10	6	3	0	0	81	8	537
2018	Age - 35 - 39 years	42	36	11	6	4	0	0	79	10	729
2018	Age - 40 - 44 years	39	35	15	5	5	0	0	74	11	653
2018	Age - 45 - 49 years	40	34	15	6	5	0	0	74	11	528
2018	Age - 50 - 54 years	39	35	16	6	4	0	0	74	10	419
2018	Age - 55 - 59 years	44	30	14	6	6	0	0	74	13	344
2018	Age - 60 years and over	37	38	14	7	3	1	0	76	10	172
2017	Age - 24 years and under	59	28	8	3	2	1	0	87	5	246
2017	Age - 25 - 29 years	48	32	11	5	3	1	0	80	8	489
2017	Age - 30 - 34 years	40	34	14	7	4	0	0	75	11	632
2017	Age - 35 - 39 years	37	36	14	8	5	0	0	73	13	807
2017	Age - 40 - 44 years	35	37	15	8	4	1	0	73	12	702
2017	Age - 45 - 49 years	40	35	12	8	6	0	0	75	13	585
2017	Age - 50 - 54 years	37	37	15	6	4	0	0	74	10	548
2017	Age - 55 - 59 years	38	33	16	9	4	1	0	72	13	363
2017	Age - 60 years and over	35	38	17	6	4	0	0	74	9	207
2014	Age - 24 years and under	53	31	7	5	4	0	0	84	9	227
2014	Age - 25 - 29 years	38	40	12	8	2	0	0	78	10	482
2014	Age - 30 - 34 years	38	37	13	7	4	0	0	75	12	700
2014	Age - 35 - 39 years	36	36	16	8	3	0	0	72	12	801
2014	Age - 40 - 44 years	36	34	16	8	5	1	0	70	14	710
2014	Age - 45 - 49 years	36	37	15	7	4	0	0	73	11	634
2014	Age - 50 - 54 years	36	36	16	8	4	1	0	72	12	621
2014	Age - 55 - 59 years	34	37	14	10	4	1	0	72	15	378
2014	Age - 60 years and over	39	37	15	5	3	1	0	77	8	216
2011	Age - 24 years and under	49	28	11	5	6	0	1	78	11	120
2011	Age - 25 - 29 years	39	35	13	10	3	0	0	75	13	354
2011	Age - 30 - 34 years	37	34	17	8	4	1	0	72	12	575
2011	Age - 35 - 39 years	34	35	16	9	6	0	0	70	15	504
2011	Age - 40 - 44 years	38	31	15	9	6	0	1	70	15	480
2011	Age - 45 - 49 years	33	38	16	8	5	0	0	70	14	528
2011	Age - 50 - 54 years	32	36	14	11	6	0	0	68	17	512
2011	Age - 55 - 59 years	30	41	13	9	6	0	1	72	15	333
2011	Age - 60 years and over	27	41	16	8	7	1	0	69	15	138
2008	Age - 24 years and under	45	39	6	6	3	0	1	85	9	107
2008	Age - 25 - 29 years	34	39	14	9	3	0	0	73	13	363
2008	Age - 30 - 34 years	28	45	14	10	3	0	0	73	14	440
2008	Age - 35 - 39 years	31	38	16	10	5	0	0	69	15	353
2008	Age - 40 - 44 years	34	34	13	12	6	1	0	69	18	406
2008	Age - 45 - 49 years	29	38	15	10	8	0	0	67	18	474
2008	Age - 50 - 54 years	28	38	16	12	6	0	0	66	18	471
2008	Age - 55 - 59 years	32	39	12	12	5	0	0	71	17	282
2008	Age - 60 years and over	34	39	15	9	3	0	0	73	12	100

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	37	23	20	9	8	3	0	62	17	279
2018	Age - 25 - 29 years	39	23	13	10	12	4	1	64	22	481
2018	Age - 30 - 34 years	41	25	17	8	6	3	0	68	14	540
2018	Age - 35 - 39 years	38	27	17	9	7	2	0	67	16	736
2018	Age - 40 - 44 years	38	26	17	7	8	3	0	67	16	661
2018	Age - 45 - 49 years	37	25	15	12	8	3	0	64	20	530
2018	Age - 50 - 54 years	36	28	20	7	6	3	1	66	13	424
2018	Age - 55 - 59 years	37	25	19	8	7	3	1	65	15	342
2018	Age - 60 years and over	36	26	19	7	8	3	1	65	15	173
2017	Age - 24 years and under	39	20	17	12	5	7	1	65	18	246
2017	Age - 25 - 29 years	41	24	17	7	7	3	1	67	15	491
2017	Age - 30 - 34 years	39	25	18	9	7	2	0	65	16	633
2017	Age - 35 - 39 years	37	25	15	12	8	4	0	64	21	810
2017	Age - 40 - 44 years	34	29	16	9	7	5	1	66	16	705
2017	Age - 45 - 49 years	37	27	16	10	9	3	0	65	19	586
2017	Age - 50 - 54 years	36	28	16	10	5	3	0	67	16	548
2017	Age - 55 - 59 years	40	23	19	9	6	3	1	65	15	363
2017	Age - 60 years and over	33	31	15	6	5	3	7	72	12	206
2014	Age - 24 years and under	35	21	17	12	8	5	2	60	22	228
2014	Age - 25 - 29 years	33	24	16	14	8	4	1	60	24	483
2014	Age - 30 - 34 years	33	27	17	11	9	2	0	62	20	700
2014	Age - 35 - 39 years	34	25	17	12	8	4	0	61	21	801
2014	Age - 40 - 44 years	33	26	16	11	8	5	1	63	21	710
2014	Age - 45 - 49 years	34	28	17	9	7	3	1	65	17	635
2014	Age - 50 - 54 years	35	26	19	9	6	4	1	64	16	620
2014	Age - 55 - 59 years	37	28	16	6	6	5	2	69	13	379
2014	Age - 60 years and over	40	28	17	5	3	4	4	73	9	216
2011	Age - 24 years and under	44	17	17	9	10	3	1	63	19	120
2011	Age - 25 - 29 years	35	26	18	12	6	3	0	63	18	354
2011	Age - 30 - 34 years	34	26	14	11	9	5	0	64	21	573
2011	Age - 35 - 39 years	34	25	17	10	10	4	0	62	21	504
2011	Age - 40 - 44 years	37	25	14	12	9	2	1	64	22	481
2011	Age - 45 - 49 years	34	27	18	10	9	3	0	62	19	528
2011	Age - 50 - 54 years	33	23	18	12	8	4	0	59	22	510
2011	Age - 55 - 59 years	38	26	16	8	6	3	2	67	15	334
2011	Age - 60 years and over	38	29	13	8	6	4	1	72	14	138
2008	Age - 24 years and under	27	26	20	14	8	4	0	56	23	107
2008	Age - 25 - 29 years	28	25	18	16	10	3	0	55	26	362
2008	Age - 30 - 34 years	27	26	17	15	9	5	0	57	25	440
2008	Age - 35 - 39 years	29	25	17	15	9	5	0	56	25	353
2008	Age - 40 - 44 years	34	24	14	13	10	4	0	62	24	407
2008	Age - 45 - 49 years	27	29	16	13	10	4	0	58	24	473
2008	Age - 50 - 54 years	28	27	18	10	11	6	1	59	22	472
2008	Age - 55 - 59 years	36	29	11	10	7	6	1	70	18	282
2008	Age - 60 years and over	32	23	21	10	6	1	6	59	18	100

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Age - 24 years and under	38	21	41	280
2018	Age - 25 - 29 years	42	22	36	482
2018	Age - 30 - 34 years	32	30	37	542
2018	Age - 35 - 39 years	31	34	35	743
2018	Age - 40 - 44 years	28	35	37	665
2018	Age - 45 - 49 years	24	41	35	530
2018	Age - 50 - 54 years	25	42	34	427
2018	Age - 55 - 59 years	23	42	35	346
2018	Age - 60 years and over	33	41	25	172
2017	Age - 24 years and under	38	24	38	246
2017	Age - 25 - 29 years	33	29	38	492
2017	Age - 30 - 34 years	35	31	35	632
2017	Age - 35 - 39 years	32	34	33	810
2017	Age - 40 - 44 years	29	37	34	707
2017	Age - 45 - 49 years	24	44	32	587
2017	Age - 50 - 54 years	19	50	32	547
2017	Age - 55 - 59 years	28	43	29	363
2017	Age - 60 years and over	34	39	27	207
2014	Age - 24 years and under	44	20	35	228
2014	Age - 25 - 29 years	46	20	34	483
2014	Age - 30 - 34 years	34	27	39	701
2014	Age - 35 - 39 years	28	34	37	800
2014	Age - 40 - 44 years	26	39	36	710
2014	Age - 45 - 49 years	23	42	35	635
2014	Age - 50 - 54 years	18	48	35	621
2014	Age - 55 - 59 years	26	45	30	380
2014	Age - 60 years and over	34	40	26	215
2011	Age - 24 years and under	49	19	32	120
2011	Age - 25 - 29 years	46	24	31	354
2011	Age - 30 - 34 years	37	30	34	576
2011	Age - 35 - 39 years	33	34	32	504
2011	Age - 40 - 44 years	30	39	31	482
2011	Age - 45 - 49 years	25	40	34	530
2011	Age - 50 - 54 years	21	45	34	514
2011	Age - 55 - 59 years	28	42	30	334
2011	Age - 60 years and over	39	30	31	139

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Age - 24 years and under	0	18	30	10	34	8	104
2018	Age - 25 - 29 years	0	48	25	10	9	8	202
2018	Age - 30 - 34 years	0	52	29	2	8	9	174
2018	Age - 35 - 39 years	0	56	31	5	1	8	231
2018	Age - 40 - 44 years	0	43	42	3	4	8	187
2018	Age - 45 - 49 years	1	47	38	3	2	9	127
2018	Age - 50 - 54 years	20	39	29	2	3	6	103
2018	Age - 55 - 59 years	50	15	16	5	9	5	84
2018	Age - 60 years and over	71	5	5	4	10	5	59
2017	Age - 24 years and under	0	25	14	10	43	8	99
2017	Age - 25 - 29 years	0	50	25	8	11	5	167
2017	Age - 30 - 34 years	0	56	30	3	5	6	218
2017	Age - 35 - 39 years	0	43	39	7	2	9	262
2017	Age - 40 - 44 years	0	48	35	6	3	9	204
2017	Age - 45 - 49 years	1	42	41	8	3	5	139
2017	Age - 50 - 54 years	23	28	33	2	4	11	101
2017	Age - 55 - 59 years	47	19	21	2	5	6	100
2017	Age - 60 years and over	71	3	1	5	15	4	67
2014	Age - 24 years and under	0	20	30	18	9999	32	100
2014	Age - 25 - 29 years	0	43	33	12	9999	13	223
2014	Age - 30 - 34 years	0	43	39	10	9999	8	237
2014	Age - 35 - 39 years	0	47	32	9	9999	12	224
2014	Age - 40 - 44 years	0	37	42	7	9999	15	181
2014	Age - 45 - 49 years	3	34	40	5	9999	19	145
2014	Age - 50 - 54 years	26	34	27	4	9999	9	109
2014	Age - 55 - 59 years	57	11	9	7	9999	16	98
2014	Age - 60 years and over	78	3	2	0	9999	17	73
2011	Age - 24 years and under	2	27	27	21	9999	24	59
2011	Age - 25 - 29 years	0	45	37	8	9999	10	162
2011	Age - 30 - 34 years	0	50	35	8	9999	8	211
2011	Age - 35 - 39 years	0	40	45	5	9999	9	169
2011	Age - 40 - 44 years	0	45	45	2	9999	8	143
2011	Age - 45 - 49 years	1	37	49	6	9999	7	135
2011	Age - 50 - 54 years	39	22	28	6	9999	6	107
2011	Age - 55 - 59 years	70	8	11	6	9999	5	95
2011	Age - 60 years and over	84	9	4	0	9999	3	53

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Age - 24 years and under	6	94	279
2018	Age - 25 - 29 years	11	89	481
2018	Age - 30 - 34 years	12	88	545
2018	Age - 35 - 39 years	9	91	739
2018	Age - 40 - 44 years	12	88	663
2018	Age - 45 - 49 years	13	87	533
2018	Age - 50 - 54 years	14	86	427
2018	Age - 55 - 59 years	9	91	342
2018	Age - 60 years and over	9	91	172

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	63	55
2018	Age - 30 - 34 years	66	63
2018	Age - 35 - 39 years	51	70
2018	Age - 40 - 44 years	55	83
2018	Age - 45 - 49 years	28	71
2018	Age - 50 - 54 years	42	59
2018	Age - 55 - 59 years	39	35

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	61	55
2018	Age - 30 - 34 years	44	63
2018	Age - 35 - 39 years	62	70
2018	Age - 40 - 44 years	60	83
2018	Age - 45 - 49 years	68	71
2018	Age - 50 - 54 years	68	59
2018	Age - 55 - 59 years	76	35

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	0	16
2018	Age - 35 - 39 years	14	70
2018	Age - 40 - 44 years	10	83
2018	Age - 50 - 54 years	15	59
2018	Age - 55 - 59 years	0	35

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	55
2018	Age - 30 - 34 years	63
2018	Age - 35 - 39 years	70
2018	Age - 40 - 44 years	83
2018	Age - 45 - 49 years	71
2018	Age - 50 - 54 years	59
2018	Age - 55 - 59 years	35

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Age - 55 - 59 years	0	35

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	0	16
2018	Age - 55 - 59 years	0	35

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	25	55
2018	Age - 30 - 34 years	43	63
2018	Age - 35 - 39 years	42	70
2018	Age - 40 - 44 years	41	83
2018	Age - 45 - 49 years	36	71
2018	Age - 50 - 54 years	41	59
2018	Age - 55 - 59 years	25	34

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	32	55
2018	Age - 30 - 34 years	34	63
2018	Age - 35 - 39 years	34	70
2018	Age - 40 - 44 years	46	83
2018	Age - 45 - 49 years	40	71
2018	Age - 50 - 54 years	40	59
2018	Age - 55 - 59 years	40	34

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	35	16
2018	Age - 25 - 29 years	41	55
2018	Age - 30 - 34 years	38	63
2018	Age - 35 - 39 years	36	70
2018	Age - 40 - 44 years	47	83
2018	Age - 45 - 49 years	42	71
2018	Age - 50 - 54 years	56	59
2018	Age - 55 - 59 years	61	34
2018	Age - 60 years and over	53	15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	42	16
2018	Age - 25 - 29 years	47	55
2018	Age - 30 - 34 years	45	63
2018	Age - 35 - 39 years	49	70
2018	Age - 40 - 44 years	41	83
2018	Age - 45 - 49 years	41	71
2018	Age - 50 - 54 years	46	59
2018	Age - 55 - 59 years	44	34
2018	Age - 60 years and over	38	15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	23	55
2018	Age - 30 - 34 years	23	63
2018	Age - 35 - 39 years	35	70
2018	Age - 40 - 44 years	33	83
2018	Age - 45 - 49 years	28	71
2018	Age - 50 - 54 years	33	59
2018	Age - 55 - 59 years	46	34

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	64	16
2018	Age - 25 - 29 years	59	55
2018	Age - 30 - 34 years	54	63
2018	Age - 35 - 39 years	56	70
2018	Age - 40 - 44 years	54	83
2018	Age - 45 - 49 years	35	71
2018	Age - 50 - 54 years	49	59
2018	Age - 55 - 59 years	45	34
2018	Age - 60 years and over	46	15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	41	16
2018	Age - 25 - 29 years	30	55
2018	Age - 30 - 34 years	38	63
2018	Age - 35 - 39 years	38	70
2018	Age - 40 - 44 years	29	83
2018	Age - 45 - 49 years	24	71
2018	Age - 50 - 54 years	30	59
2018	Age - 55 - 59 years	18	34
2018	Age - 60 years and over	45	15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	Age - 24 years and under	16
2018	Age - 25 - 29 years	55
2018	Age - 35 - 39 years	70
2018	Age - 40 - 44 years	83
2018	Age - 50 - 54 years	59
2018	Age - 55 - 59 years	34

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	18	55
2018	Age - 30 - 34 years	13	63
2018	Age - 35 - 39 years	10	70
2018	Age - 55 - 59 years	0	34

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	10	63
2018	Age - 35 - 39 years	14	70
2018	Age - 40 - 44 years	9	83
2018	Age - 45 - 49 years	9	71
2018	Age - 50 - 54 years	12	59

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	55	55
2018	Age - 30 - 34 years	43	63
2018	Age - 35 - 39 years	45	70
2018	Age - 40 - 44 years	52	83
2018	Age - 45 - 49 years	48	71
2018	Age - 50 - 54 years	45	59
2018	Age - 55 - 59 years	49	34

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	18	55
2018	Age - 30 - 34 years	30	63
2018	Age - 35 - 39 years	27	70
2018	Age - 40 - 44 years	22	83
2018	Age - 45 - 49 years	15	71
2018	Age - 50 - 54 years	24	59
2018	Age - 55 - 59 years	17	34

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	14	55
2018	Age - 35 - 39 years	14	70
2018	Age - 40 - 44 years	10	83
2018	Age - 45 - 49 years	11	71
2018	Age - 50 - 54 years	19	59
2018	Age - 55 - 59 years	18	34

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	68	16
2018	Age - 25 - 29 years	39	55
2018	Age - 30 - 34 years	43	63
2018	Age - 35 - 39 years	58	70
2018	Age - 40 - 44 years	69	83
2018	Age - 45 - 49 years	46	71
2018	Age - 50 - 54 years	50	58
2018	Age - 55 - 59 years	41	35
2018	Age - 60 years and over	62	15

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	14	55
2018	Age - 30 - 34 years	18	63
2018	Age - 35 - 39 years	31	70
2018	Age - 40 - 44 years	31	83
2018	Age - 45 - 49 years	22	71
2018	Age - 50 - 54 years	18	58
2018	Age - 55 - 59 years	19	35

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Age - 45 - 49 years	10	71

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	0	16
2018	Age - 25 - 29 years	11	55
2018	Age - 35 - 39 years	11	70
2018	Age - 40 - 44 years	28	83
2018	Age - 45 - 49 years	15	71
2018	Age - 50 - 54 years	18	58
2018	Age - 55 - 59 years	27	35

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	7	63
2018	Age - 35 - 39 years	10	70
2018	Age - 40 - 44 years	13	83
2018	Age - 50 - 54 years	11	58

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	0	16
2018	Age - 30 - 34 years	0	63

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	19	55
2018	Age - 30 - 34 years	11	63
2018	Age - 35 - 39 years	17	70
2018	Age - 40 - 44 years	9	83
2018	Age - 50 - 54 years	11	58

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	14	55
2018	Age - 30 - 34 years	7	63
2018	Age - 35 - 39 years	8	70
2018	Age - 40 - 44 years	11	83
2018	Age - 45 - 49 years	10	71
2018	Age - 50 - 54 years	13	58

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	42	55
2018	Age - 30 - 34 years	42	63
2018	Age - 35 - 39 years	29	70
2018	Age - 40 - 44 years	16	83
2018	Age - 45 - 49 years	32	71
2018	Age - 50 - 54 years	36	58
2018	Age - 55 - 59 years	27	35

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	13	62
2018	Age - 35 - 39 years	9	68
2018	Age - 40 - 44 years	14	79
2018	Age - 45 - 49 years	10	67
2018	Age - 50 - 54 years	17	56

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	57	16
2018	Age - 25 - 29 years	34	53
2018	Age - 30 - 34 years	31	62
2018	Age - 35 - 39 years	20	68
2018	Age - 40 - 44 years	10	79
2018	Age - 45 - 49 years	10	67
2018	Age - 50 - 54 years	12	56

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	31	16
2018	Age - 25 - 29 years	9	53
2018	Age - 30 - 34 years	15	62
2018	Age - 35 - 39 years	11	68
2018	Age - 40 - 44 years	13	79
2018	Age - 45 - 49 years	8	67

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	7	62
2018	Age - 35 - 39 years	12	68
2018	Age - 40 - 44 years	6	79
2018	Age - 45 - 49 years	7	67

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	11	62
2018	Age - 35 - 39 years	8	68
2018	Age - 45 - 49 years	14	67

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	13	53
2018	Age - 30 - 34 years	10	62
2018	Age - 35 - 39 years	16	68
2018	Age - 40 - 44 years	19	79
2018	Age - 45 - 49 years	9	67
2018	Age - 50 - 54 years	9	56

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	11	53
2018	Age - 30 - 34 years	9	62
2018	Age - 35 - 39 years	22	68
2018	Age - 40 - 44 years	11	79
2018	Age - 50 - 54 years	15	56
2018	Age - 60 years and over	0	14

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	28	16
2018	Age - 25 - 29 years	23	53
2018	Age - 30 - 34 years	11	62
2018	Age - 35 - 39 years	16	68
2018	Age - 40 - 44 years	9	79
2018	Age - 45 - 49 years	16	67

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	10	53
2018	Age - 30 - 34 years	17	62
2018	Age - 35 - 39 years	14	68
2018	Age - 40 - 44 years	15	79
2018	Age - 45 - 49 years	13	67
2018	Age - 50 - 54 years	14	56

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	39	53
2018	Age - 30 - 34 years	32	62
2018	Age - 35 - 39 years	24	68
2018	Age - 40 - 44 years	24	79
2018	Age - 45 - 49 years	34	67
2018	Age - 50 - 54 years	31	56
2018	Age - 55 - 59 years	27	33

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	13	53
2018	Age - 30 - 34 years	11	62
2018	Age - 35 - 39 years	7	68
2018	Age - 40 - 44 years	9	79
2018	Age - 45 - 49 years	10	67

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	40	16
2018	Age - 25 - 29 years	56	53
2018	Age - 30 - 34 years	45	62
2018	Age - 35 - 39 years	53	68
2018	Age - 40 - 44 years	42	79
2018	Age - 45 - 49 years	54	67
2018	Age - 50 - 54 years	56	56
2018	Age - 55 - 59 years	54	33
2018	Age - 60 years and over	34	14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	53
2018	Age - 40 - 44 years	79
2018	Age - 55 - 59 years	33

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	57	16
2018	Age - 25 - 29 years	50	53
2018	Age - 30 - 34 years	45	62
2018	Age - 35 - 39 years	49	68
2018	Age - 40 - 44 years	52	79
2018	Age - 45 - 49 years	50	67
2018	Age - 50 - 54 years	59	56
2018	Age - 55 - 59 years	63	33
2018	Age - 60 years and over	50	14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	0	62
2018	Age - 35 - 39 years	0	68

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	0	16
2018	Age - 25 - 29 years	9	53
2018	Age - 30 - 34 years	10	62
2018	Age - 40 - 44 years	21	79
2018	Age - 45 - 49 years	15	67
2018	Age - 50 - 54 years	9	56
2018	Age - 55 - 59 years	16	33

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	24	15	16	3	2	29	12	65	8	278
2018	Age - 25 - 29 years	21	15	17	5	6	29	8	57	17	480
2018	Age - 30 - 34 years	16	18	21	4	4	29	8	54	13	543
2018	Age - 35 - 39 years	17	17	20	7	4	27	8	53	16	737
2018	Age - 40 - 44 years	17	15	23	5	6	28	6	49	17	660
2018	Age - 45 - 49 years	20	15	21	5	7	27	4	51	18	532
2018	Age - 50 - 54 years	16	18	24	5	5	25	6	50	15	424
2018	Age - 55 - 59 years	20	17	28	4	5	23	2	50	12	343
2018	Age - 60 years and over	23	24	21	5	4	20	3	61	12	172
2017	Age - 24 years and under	25	12	14	5	2	29	14	63	12	246
2017	Age - 25 - 29 years	22	16	16	4	2	26	13	63	10	491
2017	Age - 30 - 34 years	19	13	15	7	6	29	11	54	20	632
2017	Age - 35 - 39 years	16	19	20	4	5	26	10	55	14	808
2017	Age - 40 - 44 years	15	16	21	6	5	30	8	49	18	707
2017	Age - 45 - 49 years	18	18	19	5	6	24	10	55	17	585
2017	Age - 50 - 54 years	20	19	19	7	5	23	7	56	17	547
2017	Age - 55 - 59 years	20	21	20	7	4	23	5	58	15	361
2017	Age - 60 years and over	20	28	18	4	6	19	5	63	12	208
2014	Age - 24 years and under	31	15	12	2	1	24	14	75	5	228
2014	Age - 25 - 29 years	20	14	15	4	3	30	15	62	12	483
2014	Age - 30 - 34 years	19	14	17	5	4	30	10	55	16	701
2014	Age - 35 - 39 years	16	14	19	5	5	31	10	51	17	800
2014	Age - 40 - 44 years	17	15	20	6	6	28	9	50	19	709
2014	Age - 45 - 49 years	19	18	19	7	6	23	9	53	19	636
2014	Age - 50 - 54 years	20	17	19	8	5	27	5	53	19	621
2014	Age - 55 - 59 years	21	22	17	7	6	23	5	59	18	380
2014	Age - 60 years and over	21	21	18	3	5	24	8	62	12	216

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	35	28	18	2	2	12	3	75	4	276
2018	Age - 25 - 29 years	35	23	15	6	4	15	1	69	12	481
2018	Age - 30 - 34 years	30	32	16	5	4	13	1	72	10	545
2018	Age - 35 - 39 years	28	31	20	4	3	12	1	68	9	738
2018	Age - 40 - 44 years	29	30	18	8	4	11	1	67	13	657
2018	Age - 45 - 49 years	31	30	17	5	6	10	1	69	12	531
2018	Age - 50 - 54 years	33	31	16	5	5	10	1	71	10	422
2018	Age - 55 - 59 years	38	26	21	5	4	7	0	69	9	344
2018	Age - 60 years and over	39	31	13	3	2	11	0	79	6	173
2017	Age - 24 years and under	37	24	13	2	1	18	5	80	3	246
2017	Age - 25 - 29 years	36	27	15	4	3	14	3	74	8	490
2017	Age - 30 - 34 years	33	25	17	5	5	13	2	68	11	633
2017	Age - 35 - 39 years	27	30	19	5	4	12	2	67	10	807
2017	Age - 40 - 44 years	27	28	21	5	4	14	1	65	10	707
2017	Age - 45 - 49 years	31	27	20	5	4	10	2	67	10	584
2017	Age - 50 - 54 years	33	27	19	6	4	9	2	68	11	546
2017	Age - 55 - 59 years	33	33	16	5	4	8	1	73	10	363
2017	Age - 60 years and over	32	38	14	4	3	9	1	77	8	207
2014	Age - 24 years and under	48	19	12	4	1	12	4	80	6	228
2014	Age - 25 - 29 years	31	24	16	4	2	20	2	72	8	483
2014	Age - 30 - 34 years	30	28	16	4	3	17	2	72	8	701
2014	Age - 35 - 39 years	28	26	20	5	3	17	1	66	10	801
2014	Age - 40 - 44 years	26	25	21	6	5	14	3	61	14	709
2014	Age - 45 - 49 years	30	29	19	6	4	13	1	68	11	634
2014	Age - 50 - 54 years	32	26	18	7	4	12	2	67	12	621
2014	Age - 55 - 59 years	33	29	16	5	5	12	1	71	11	379
2014	Age - 60 years and over	37	29	14	3	3	13	0	77	8	216
2011	Age - 24 years and under	41	28	12	3	2	12	2	80	6	120
2011	Age - 25 - 29 years	35	34	16	3	1	9	1	77	5	354
2011	Age - 30 - 34 years	39	34	12	4	3	8	0	80	7	576
2011	Age - 35 - 39 years	32	33	16	7	5	7	0	70	13	503
2011	Age - 40 - 44 years	36	31	16	6	4	7	1	72	11	482
2011	Age - 45 - 49 years	36	38	12	5	4	5	0	77	10	527
2011	Age - 50 - 54 years	35	36	13	6	5	5	0	75	12	515
2011	Age - 55 - 59 years	35	34	15	6	5	6	0	73	11	330
2011	Age - 60 years and over	38	29	13	9	4	6	1	73	13	139

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Age - 24 years and under	2	98	279
2018	Age - 25 - 29 years	6	94	478
2018	Age - 30 - 34 years	6	94	544
2018	Age - 35 - 39 years	5	95	737
2018	Age - 40 - 44 years	7	93	661
2018	Age - 45 - 49 years	8	92	530
2018	Age - 50 - 54 years	8	92	426
2018	Age - 55 - 59 years	7	93	342
2018	Age - 60 years and over	9	91	172

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	46	28
2018	Age - 30 - 34 years	50	35
2018	Age - 35 - 39 years	27	35
2018	Age - 40 - 44 years	40	46
2018	Age - 45 - 49 years	24	41
2018	Age - 50 - 54 years	43	35
2018	Age - 55 - 59 years	20	25

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	71	28
2018	Age - 30 - 34 years	74	35
2018	Age - 35 - 39 years	83	35
2018	Age - 40 - 44 years	85	46
2018	Age - 45 - 49 years	83	41
2018	Age - 50 - 54 years	69	35
2018	Age - 55 - 59 years	78	25

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Total responses
2018	Age - 40 - 44 years	46
2018	Age - 45 - 49 years	41
2018	Age - 60 years and over	15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	28
2018	Age - 30 - 34 years	35
2018	Age - 35 - 39 years	35
2018	Age - 40 - 44 years	46
2018	Age - 45 - 49 years	41
2018	Age - 50 - 54 years	35
2018	Age - 55 - 59 years	25

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	0	28
2018	Age - 35 - 39 years	13	35
2018	Age - 50 - 54 years	0	35
2018	Age - 55 - 59 years	0	25

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	28
2018	Age - 55 - 59 years	25
2018	Age - 60 years and over	15

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	16	35

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	31	28
2018	Age - 30 - 34 years	28	35
2018	Age - 35 - 39 years	36	35
2018	Age - 40 - 44 years	14	47
2018	Age - 45 - 49 years	38	40
2018	Age - 50 - 54 years	29	35

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	27	28
2018	Age - 30 - 34 years	27	35
2018	Age - 40 - 44 years	13	47
2018	Age - 45 - 49 years	21	40
2018	Age - 50 - 54 years	39	35
2018	Age - 55 - 59 years	23	25

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	25	28
2018	Age - 30 - 34 years	18	35
2018	Age - 35 - 39 years	19	35
2018	Age - 45 - 49 years	20	40
2018	Age - 50 - 54 years	18	35

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	21	28
2018	Age - 55 - 59 years	0	25
2018	Age - 60 years and over	0	15

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	22	28
2018	Age - 30 - 34 years	24	35
2018	Age - 35 - 39 years	14	35
2018	Age - 45 - 49 years	15	40
2018	Age - 50 - 54 years	25	35
2018	Age - 55 - 59 years	49	25
2018	Age - 60 years and over	54	15

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	25	28
2018	Age - 30 - 34 years	35	35
2018	Age - 35 - 39 years	25	35
2018	Age - 40 - 44 years	15	47
2018	Age - 45 - 49 years	27	40
2018	Age - 60 years and over	0	15

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	28
2018	Age - 35 - 39 years	35
2018	Age - 60 years and over	15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2018	Age - 40 - 44 years	47
2018	Age - 45 - 49 years	40
2018	Age - 50 - 54 years	35
2018	Age - 55 - 59 years	25
2018	Age - 60 years and over	15

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Age - 35 - 39 years	20	35
2018	Age - 40 - 44 years	16	47
2018	Age - 55 - 59 years	0	25
2018	Age - 60 years and over	0	15

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	15	35
2018	Age - 35 - 39 years	40	35
2018	Age - 40 - 44 years	27	47
2018	Age - 45 - 49 years	13	40
2018	Age - 60 years and over	0	15

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	28
2018	Age - 30 - 34 years	35
2018	Age - 35 - 39 years	35
2018	Age - 45 - 49 years	40
2018	Age - 50 - 54 years	35
2018	Age - 55 - 59 years	25
2018	Age - 60 years and over	15

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Age - 40 - 44 years	23	47
2018	Age - 45 - 49 years	22	40
2018	Age - 50 - 54 years	23	35
2018	Age - 55 - 59 years	31	25

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	28
2018	Age - 30 - 34 years	35
2018	Age - 35 - 39 years	35
2018	Age - 40 - 44 years	47
2018	Age - 45 - 49 years	40
2018	Age - 50 - 54 years	35
2018	Age - 55 - 59 years	25

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	22	28
2018	Age - 30 - 34 years	18	35
2018	Age - 40 - 44 years	24	47
2018	Age - 45 - 49 years	34	40
2018	Age - 50 - 54 years	26	35

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	23	28
2018	Age - 30 - 34 years	19	35
2018	Age - 35 - 39 years	29	35
2018	Age - 40 - 44 years	36	47
2018	Age - 45 - 49 years	31	41
2018	Age - 50 - 54 years	30	35
2018	Age - 55 - 59 years	27	25

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Age - 40 - 44 years	14	47
2018	Age - 45 - 49 years	22	41

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	28
2018	Age - 30 - 34 years	35
2018	Age - 40 - 44 years	47
2018	Age - 50 - 54 years	35
2018	Age - 55 - 59 years	25
2018	Age - 60 years and over	15

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	0	35
2018	Age - 35 - 39 years	24	35
2018	Age - 40 - 44 years	27	47
2018	Age - 45 - 49 years	19	41
2018	Age - 55 - 59 years	29	25

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	0	35

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2018	Age - 30 - 34 years	35
2018	Age - 45 - 49 years	41
2018	Age - 60 years and over	15

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	14	35
2018	Age - 55 - 59 years	0	25
2018	Age - 60 years and over	0	15

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Age - 40 - 44 years	12	47

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	53	28
2018	Age - 30 - 34 years	60	35
2018	Age - 35 - 39 years	51	35
2018	Age - 40 - 44 years	43	47
2018	Age - 45 - 49 years	55	41
2018	Age - 50 - 54 years	62	35
2018	Age - 55 - 59 years	38	25

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	22	27
2018	Age - 30 - 34 years	28	35
2018	Age - 35 - 39 years	22	34
2018	Age - 40 - 44 years	17	45
2018	Age - 55 - 59 years	0	21

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Age - 55 - 59 years	0	21

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Total responses
2018	Age - 40 - 44 years	45
2018	Age - 50 - 54 years	33
2018	Age - 55 - 59 years	21
2018	Age - 60 years and over	15

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Total responses
2018	Age - 35 - 39 years	34
2018	Age - 45 - 49 years	41
2018	Age - 50 - 54 years	33
2018	Age - 55 - 59 years	21

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Age - 60 years and over	0	15

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Age - 40 - 44 years	13	45
2018	Age - 60 years and over	0	15

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	18	27
2018	Age - 30 - 34 years	15	35
2018	Age - 45 - 49 years	22	41

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Age - 40 - 44 years	13	45
2018	Age - 45 - 49 years	18	41
2018	Age - 50 - 54 years	18	33

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	33	27
2018	Age - 30 - 34 years	22	35
2018	Age - 40 - 44 years	26	45
2018	Age - 45 - 49 years	24	41
2018	Age - 50 - 54 years	29	33
2018	Age - 55 - 59 years	30	21

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Age - 30 - 34 years	18	35
2018	Age - 45 - 49 years	14	41
2018	Age - 60 years and over	0	15

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	72	27
2018	Age - 30 - 34 years	45	35
2018	Age - 35 - 39 years	46	34
2018	Age - 40 - 44 years	32	45
2018	Age - 45 - 49 years	58	41
2018	Age - 50 - 54 years	60	33
2018	Age - 55 - 59 years	55	21

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Total responses
2018	Age - 25 - 29 years	27
2018	Age - 40 - 44 years	45
2018	Age - 55 - 59 years	21
2018	Age - 60 years and over	15

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Age - 25 - 29 years	55	27
2018	Age - 30 - 34 years	66	35
2018	Age - 35 - 39 years	46	34
2018	Age - 40 - 44 years	54	45
2018	Age - 45 - 49 years	61	41
2018	Age - 50 - 54 years	65	33
2018	Age - 60 years and over	50	15

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Total responses
2018	Age - 30 - 34 years	35
2018	Age - 55 - 59 years	21
2018	Age - 60 years and over	15

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Age - 35 - 39 years	20	34
2018	Age - 40 - 44 years	21	45
2018	Age - 45 - 49 years	15	41

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	28	16	15	2	1	28	10	71	5	278
2018	Age - 25 - 29 years	25	16	15	3	4	29	7	65	12	479
2018	Age - 30 - 34 years	20	16	20	2	2	33	7	60	7	543
2018	Age - 35 - 39 years	20	16	21	3	2	30	7	58	8	739
2018	Age - 40 - 44 years	17	18	21	4	2	32	5	56	10	663
2018	Age - 45 - 49 years	20	18	23	3	4	30	3	56	10	528
2018	Age - 50 - 54 years	17	19	25	4	3	27	5	53	10	425
2018	Age - 55 - 59 years	23	16	28	3	3	24	3	54	8	341
2018	Age - 60 years and over	24	18	24	5	2	23	4	57	10	171
2017	Age - 24 years and under	27	16	11	3	0	33	9	75	6	246
2017	Age - 25 - 29 years	25	15	16	2	1	30	12	68	5	491
2017	Age - 30 - 34 years	19	14	16	2	4	35	10	61	11	633
2017	Age - 35 - 39 years	18	17	19	2	2	33	9	61	7	806
2017	Age - 40 - 44 years	14	17	20	3	2	36	8	56	9	705
2017	Age - 45 - 49 years	18	17	18	4	3	30	9	59	11	585
2017	Age - 50 - 54 years	22	18	21	3	3	28	5	60	9	546
2017	Age - 55 - 59 years	20	20	22	4	3	26	5	58	10	363
2017	Age - 60 years and over	23	24	20	0	4	23	5	66	6	209
2014	Age - 24 years and under	36	16	8	3	0	24	12	83	5	228
2014	Age - 25 - 29 years	21	17	13	2	2	31	15	69	7	483
2014	Age - 30 - 34 years	20	13	17	3	2	36	10	61	9	699
2014	Age - 35 - 39 years	18	12	16	3	2	39	9	58	10	799
2014	Age - 40 - 44 years	17	15	20	3	3	35	9	55	11	708
2014	Age - 45 - 49 years	19	17	22	3	2	29	8	57	8	635
2014	Age - 50 - 54 years	20	15	23	3	2	32	5	56	8	619
2014	Age - 55 - 59 years	26	17	19	2	3	28	5	64	8	380
2014	Age - 60 years and over	26	20	20	2	2	24	6	66	6	214

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	39	32	13	2	1	11	2	82	3	280
2018	Age - 25 - 29 years	37	23	16	3	4	15	2	73	8	479
2018	Age - 30 - 34 years	36	28	16	3	2	14	1	75	6	545
2018	Age - 35 - 39 years	33	30	18	3	3	13	1	73	6	740
2018	Age - 40 - 44 years	31	30	18	5	2	12	1	70	9	663
2018	Age - 45 - 49 years	33	32	17	3	5	10	1	72	9	524
2018	Age - 50 - 54 years	35	27	19	4	3	12	0	72	7	427
2018	Age - 55 - 59 years	40	23	23	4	2	7	0	68	7	343
2018	Age - 60 years and over	42	27	15	3	2	10	1	78	6	170
2017	Age - 24 years and under	41	26	11	1	1	17	3	84	3	246
2017	Age - 25 - 29 years	40	26	13	3	1	15	3	80	5	491
2017	Age - 30 - 34 years	34	25	16	3	4	16	3	73	8	632
2017	Age - 35 - 39 years	33	32	15	3	2	12	3	76	6	806
2017	Age - 40 - 44 years	29	31	17	3	2	16	2	73	6	704
2017	Age - 45 - 49 years	34	28	19	4	2	11	2	71	7	584
2017	Age - 50 - 54 years	36	30	17	2	3	12	1	76	5	549
2017	Age - 55 - 59 years	37	30	17	4	2	9	1	75	6	360
2017	Age - 60 years and over	37	33	15	1	3	10	1	78	5	204
2014	Age - 24 years and under	51	23	8	1	0	12	4	89	2	227
2014	Age - 25 - 29 years	34	26	13	3	1	21	3	78	5	482
2014	Age - 30 - 34 years	33	28	15	2	2	17	3	77	5	701
2014	Age - 35 - 39 years	32	24	16	4	2	21	2	73	7	797
2014	Age - 40 - 44 years	29	25	19	3	3	18	2	68	7	709
2014	Age - 45 - 49 years	34	28	18	3	1	15	2	74	5	635
2014	Age - 50 - 54 years	35	26	19	3	1	15	1	72	5	620
2014	Age - 55 - 59 years	39	25	17	2	3	12	1	74	6	380
2014	Age - 60 years and over	41	25	17	4	1	11	0	75	6	215
2011	Age - 24 years and under	53	26	8	2	1	10	1	89	3	120
2011	Age - 25 - 29 years	42	33	11	2	1	10	1	84	3	354
2011	Age - 30 - 34 years	44	32	11	3	1	9	0	84	5	574
2011	Age - 35 - 39 years	37	35	15	3	4	7	0	77	7	502
2011	Age - 40 - 44 years	42	33	11	4	2	8	1	83	6	482
2011	Age - 45 - 49 years	42	37	10	3	2	7	0	84	5	529
2011	Age - 50 - 54 years	42	35	11	3	2	6	0	82	6	515
2011	Age - 55 - 59 years	44	33	12	4	2	5	0	81	6	334
2011	Age - 60 years and over	42	34	11	4	4	4	1	80	9	139

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	18	19	27	16	21	0	1	36	37	280
2018	Age - 25 - 29 years	13	22	24	17	23	0	1	36	40	479
2018	Age - 30 - 34 years	10	23	24	18	23	0	1	34	42	544
2018	Age - 35 - 39 years	13	18	25	17	26	0	1	31	44	741
2018	Age - 40 - 44 years	14	22	24	16	22	0	2	37	39	663
2018	Age - 45 - 49 years	15	25	23	16	19	0	1	41	36	531
2018	Age - 50 - 54 years	18	22	25	13	18	1	4	42	32	426
2018	Age - 55 - 59 years	19	26	25	12	15	1	2	46	28	343
2018	Age - 60 years and over	28	23	23	9	15	2	1	52	25	173
2017	Age - 24 years and under	14	19	21	19	26	1	0	34	46	246
2017	Age - 25 - 29 years	10	16	22	21	31	0	1	26	52	492
2017	Age - 30 - 34 years	10	17	19	21	31	0	1	28	53	633
2017	Age - 35 - 39 years	11	17	20	18	33	0	1	28	52	810
2017	Age - 40 - 44 years	14	20	21	18	25	0	2	35	43	707
2017	Age - 45 - 49 years	17	19	23	15	24	0	2	37	39	585
2017	Age - 50 - 54 years	18	24	19	15	20	1	2	44	37	545
2017	Age - 55 - 59 years	17	26	18	19	18	1	2	44	38	363
2017	Age - 60 years and over	23	22	23	14	16	0	1	46	31	208

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	26	33	25	12	4	0	0	59	16	280
2018	Age - 25 - 29 years	25	25	28	13	8	0	1	50	22	480
2018	Age - 30 - 34 years	18	25	28	18	10	0	1	44	28	544
2018	Age - 35 - 39 years	14	27	30	18	10	0	0	42	28	738
2018	Age - 40 - 44 years	17	24	29	17	12	0	0	41	30	664
2018	Age - 45 - 49 years	18	26	27	18	11	0	1	44	29	531
2018	Age - 50 - 54 years	20	25	27	15	11	1	1	46	26	427
2018	Age - 55 - 59 years	21	27	24	16	10	0	1	49	27	344
2018	Age - 60 years and over	27	30	22	13	7	1	1	57	20	172
2017	Age - 24 years and under	28	28	28	12	3	1	0	57	15	246
2017	Age - 25 - 29 years	22	30	27	12	7	0	1	53	20	492
2017	Age - 30 - 34 years	19	29	26	16	10	0	0	48	26	633
2017	Age - 35 - 39 years	17	25	29	18	11	0	0	42	30	808
2017	Age - 40 - 44 years	18	19	33	18	11	0	1	38	29	708
2017	Age - 45 - 49 years	20	27	25	16	10	0	2	48	26	586
2017	Age - 50 - 54 years	20	27	26	14	12	0	1	47	26	548
2017	Age - 55 - 59 years	17	30	24	17	9	1	2	49	26	364
2017	Age - 60 years and over	25	33	25	11	5	0	1	59	16	209

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	44	26	19	5	3	1	2	72	9	280
2018	Age - 25 - 29 years	32	27	20	11	7	0	3	60	19	477
2018	Age - 30 - 34 years	25	28	23	14	7	0	2	55	21	541
2018	Age - 35 - 39 years	20	27	29	15	7	0	2	48	23	742
2018	Age - 40 - 44 years	22	27	24	14	11	0	3	50	25	657
2018	Age - 45 - 49 years	23	26	26	14	9	0	2	50	24	525
2018	Age - 50 - 54 years	25	24	27	12	9	1	2	50	22	422
2018	Age - 55 - 59 years	21	31	23	14	9	0	3	53	23	342
2018	Age - 60 years and over	26	31	23	11	5	1	3	59	17	174
2017	Age - 24 years and under	42	32	16	6	3	1	1	75	9	245
2017	Age - 25 - 29 years	34	28	19	10	6	1	2	64	16	490
2017	Age - 30 - 34 years	27	30	21	12	8	0	1	58	20	632
2017	Age - 35 - 39 years	21	27	25	17	8	1	2	49	25	806
2017	Age - 40 - 44 years	20	27	26	16	8	1	3	48	24	705
2017	Age - 45 - 49 years	23	31	21	12	10	1	3	56	22	584
2017	Age - 50 - 54 years	21	29	23	14	10	0	3	52	25	545
2017	Age - 55 - 59 years	20	32	20	16	8	1	4	55	24	363
2017	Age - 60 years and over	31	28	22	9	4	0	6	63	14	207

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	40	26	18	9	6	1	1	67	14	279
2018	Age - 25 - 29 years	29	22	18	16	12	1	2	53	29	477
2018	Age - 30 - 34 years	25	22	23	15	13	1	1	48	28	540
2018	Age - 35 - 39 years	19	24	27	17	11	1	1	44	28	736
2018	Age - 40 - 44 years	20	23	24	18	13	1	1	44	32	663
2018	Age - 45 - 49 years	21	23	28	15	11	1	1	44	27	530
2018	Age - 50 - 54 years	25	22	22	14	12	2	2	50	27	425
2018	Age - 55 - 59 years	24	24	20	16	12	1	2	50	30	340
2018	Age - 60 years and over	26	24	27	11	9	2	2	52	20	172
2017	Age - 24 years and under	32	28	23	10	6	1	1	60	17	245
2017	Age - 25 - 29 years	30	22	22	14	10	1	1	53	24	492
2017	Age - 30 - 34 years	23	23	23	16	12	2	2	47	29	632
2017	Age - 35 - 39 years	19	25	22	19	12	1	2	45	32	808
2017	Age - 40 - 44 years	19	26	23	15	13	1	3	46	30	707
2017	Age - 45 - 49 years	23	26	23	13	10	1	4	51	25	586
2017	Age - 50 - 54 years	21	26	22	14	12	2	2	49	27	544
2017	Age - 55 - 59 years	19	28	24	15	10	2	3	49	26	360
2017	Age - 60 years and over	28	29	23	11	3	0	5	60	16	209

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	63	23	8	2	2	0	1	87	5	278
2018	Age - 25 - 29 years	56	21	12	4	3	1	3	80	8	475
2018	Age - 30 - 34 years	51	24	12	5	4	0	3	78	9	541
2018	Age - 35 - 39 years	43	26	17	5	4	0	5	73	10	737
2018	Age - 40 - 44 years	45	26	15	6	4	0	4	74	11	658
2018	Age - 45 - 49 years	44	23	18	7	4	0	3	69	12	530
2018	Age - 50 - 54 years	47	23	13	4	6	1	6	75	11	423
2018	Age - 55 - 59 years	43	24	13	6	5	0	10	74	11	340
2018	Age - 60 years and over	51	17	11	4	2	2	13	79	8	174
2017	Age - 24 years and under	63	21	11	3	0	1	2	85	3	246
2017	Age - 25 - 29 years	54	22	12	4	2	1	6	82	6	492
2017	Age - 30 - 34 years	49	21	14	5	3	1	6	76	9	632
2017	Age - 35 - 39 years	45	25	12	7	3	1	7	76	11	808
2017	Age - 40 - 44 years	39	29	14	6	3	1	7	74	11	705
2017	Age - 45 - 49 years	45	23	14	5	4	0	8	74	11	586
2017	Age - 50 - 54 years	42	26	13	7	3	1	8	75	10	545
2017	Age - 55 - 59 years	45	21	14	5	3	1	11	74	10	362
2017	Age - 60 years and over	49	19	12	2	2	0	15	81	5	208

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	39	26	19	8	6	0	1	66	14	280
2018	Age - 25 - 29 years	38	23	19	12	8	0	1	61	20	478
2018	Age - 30 - 34 years	31	24	22	13	9	0	1	56	22	544
2018	Age - 35 - 39 years	24	27	24	12	12	0	1	51	25	739
2018	Age - 40 - 44 years	24	29	20	14	12	0	1	54	26	664
2018	Age - 45 - 49 years	27	24	24	15	9	0	0	52	24	532
2018	Age - 50 - 54 years	33	25	20	9	10	0	2	60	20	424
2018	Age - 55 - 59 years	34	28	21	9	6	0	1	63	15	339
2018	Age - 60 years and over	32	32	16	7	6	2	5	69	14	174
2017	Age - 24 years and under	41	28	18	8	4	0	1	69	12	245
2017	Age - 25 - 29 years	36	26	21	9	7	0	1	63	16	490
2017	Age - 30 - 34 years	30	29	21	10	8	1	1	60	18	631
2017	Age - 35 - 39 years	25	29	23	12	11	0	1	54	23	806
2017	Age - 40 - 44 years	21	29	25	14	10	0	1	51	24	704
2017	Age - 45 - 49 years	27	28	23	12	8	0	2	56	20	585
2017	Age - 50 - 54 years	32	29	21	8	8	0	2	62	17	544
2017	Age - 55 - 59 years	31	32	20	9	5	0	3	65	14	360
2017	Age - 60 years and over	41	34	13	6	4	0	2	77	10	207

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	38	32	20	4	4	1	1	72	8	280
2018	Age - 25 - 29 years	29	31	24	10	6	0	1	61	15	479
2018	Age - 30 - 34 years	26	35	25	7	5	1	1	62	12	542
2018	Age - 35 - 39 years	27	33	24	9	4	1	1	62	14	738
2018	Age - 40 - 44 years	27	35	22	9	5	1	1	63	14	660
2018	Age - 45 - 49 years	27	30	28	8	6	1	1	58	14	522
2018	Age - 50 - 54 years	23	39	22	10	4	1	2	64	14	424
2018	Age - 55 - 59 years	30	29	22	9	6	0	3	62	16	338
2018	Age - 60 years and over	26	33	20	10	4	5	3	64	15	173
2017	Age - 24 years and under	49	26	14	4	6	1	1	76	10	245
2017	Age - 25 - 29 years	35	32	17	9	5	0	1	68	15	490
2017	Age - 30 - 34 years	30	32	21	10	6	0	1	63	15	631
2017	Age - 35 - 39 years	29	34	21	8	6	0	2	64	14	803
2017	Age - 40 - 44 years	26	35	19	12	6	1	2	62	18	707
2017	Age - 45 - 49 years	30	29	19	13	5	1	3	62	19	583
2017	Age - 50 - 54 years	31	34	19	8	4	1	3	67	13	544
2017	Age - 55 - 59 years	28	37	17	11	3	2	3	68	15	360
2017	Age - 60 years and over	37	27	23	7	3	0	4	67	10	207

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	38	29	20	8	4	1	0	67	12	280
2018	Age - 25 - 29 years	28	27	26	12	6	1	1	55	18	479
2018	Age - 30 - 34 years	24	31	24	12	6	1	1	57	18	542
2018	Age - 35 - 39 years	22	29	28	11	7	1	1	53	19	740
2018	Age - 40 - 44 years	21	32	22	14	9	1	0	54	23	658
2018	Age - 45 - 49 years	21	28	28	15	8	0	1	49	23	524
2018	Age - 50 - 54 years	19	33	26	13	7	1	1	53	21	423
2018	Age - 55 - 59 years	22	33	22	13	7	1	2	57	20	341
2018	Age - 60 years and over	20	32	19	17	5	3	4	57	23	174
2017	Age - 24 years and under	44	25	19	7	3	1	1	70	10	245
2017	Age - 25 - 29 years	33	30	20	10	5	1	1	65	15	490
2017	Age - 30 - 34 years	25	31	24	11	7	0	1	57	19	631
2017	Age - 35 - 39 years	22	30	21	18	7	0	2	53	25	804
2017	Age - 40 - 44 years	19	29	26	16	8	0	1	49	24	706
2017	Age - 45 - 49 years	21	29	25	14	8	0	3	52	23	583
2017	Age - 50 - 54 years	24	28	26	12	7	1	2	54	19	542
2017	Age - 55 - 59 years	19	35	24	15	4	1	2	55	20	360
2017	Age - 60 years and over	26	35	19	13	4	0	3	63	17	207

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	35	29	23	8	3	1	0	65	11	280
2018	Age - 25 - 29 years	29	28	24	12	6	1	1	57	18	478
2018	Age - 30 - 34 years	30	29	21	10	7	1	2	60	17	541
2018	Age - 35 - 39 years	27	30	23	10	7	1	1	59	18	738
2018	Age - 40 - 44 years	26	31	24	10	6	1	1	58	17	656
2018	Age - 45 - 49 years	29	27	24	11	7	1	1	57	18	522
2018	Age - 50 - 54 years	29	35	18	10	6	1	1	65	16	420
2018	Age - 55 - 59 years	31	31	20	10	6	0	3	63	16	334
2018	Age - 60 years and over	36	30	18	8	3	3	2	70	12	173
2017	Age - 24 years and under	40	27	20	6	7	0	0	67	13	245
2017	Age - 25 - 29 years	36	27	19	9	8	1	1	64	17	489
2017	Age - 30 - 34 years	30	27	21	11	8	0	1	59	20	631
2017	Age - 35 - 39 years	29	30	21	12	6	0	2	60	18	806
2017	Age - 40 - 44 years	27	31	21	12	7	0	2	59	19	707
2017	Age - 45 - 49 years	30	29	21	9	7	1	4	61	17	585
2017	Age - 50 - 54 years	32	32	19	10	5	1	2	66	15	544
2017	Age - 55 - 59 years	29	35	17	12	3	1	3	67	16	358
2017	Age - 60 years and over	40	28	17	6	3	0	6	72	9	206

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	38	34	18	7	3	0	0	72	9	280
2018	Age - 25 - 29 years	34	31	18	10	5	1	1	67	15	477
2018	Age - 30 - 34 years	32	32	19	10	6	1	1	65	16	539
2018	Age - 35 - 39 years	28	29	24	12	6	1	1	58	18	736
2018	Age - 40 - 44 years	27	28	22	13	8	1	1	56	22	657
2018	Age - 45 - 49 years	25	31	23	10	10	0	1	57	20	521
2018	Age - 50 - 54 years	24	29	26	12	8	0	1	53	21	419
2018	Age - 55 - 59 years	27	25	26	12	7	0	2	53	20	340
2018	Age - 60 years and over	24	30	28	11	4	3	1	56	15	172
2017	Age - 24 years and under	42	29	17	7	4	0	0	72	12	245
2017	Age - 25 - 29 years	38	33	17	7	4	0	2	72	11	490
2017	Age - 30 - 34 years	33	32	18	9	6	0	1	67	15	631
2017	Age - 35 - 39 years	28	32	20	11	7	0	2	62	18	802
2017	Age - 40 - 44 years	22	31	22	14	8	0	2	55	23	703
2017	Age - 45 - 49 years	27	29	21	10	10	1	2	58	20	583
2017	Age - 50 - 54 years	24	32	21	12	8	1	2	58	20	538
2017	Age - 55 - 59 years	18	30	27	13	8	1	3	50	22	360
2017	Age - 60 years and over	29	30	18	16	3	0	4	61	19	206

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	65	19	10	3	2	1	1	85	5	278
2018	Age - 25 - 29 years	56	21	13	4	4	0	2	79	8	475
2018	Age - 30 - 34 years	53	23	12	5	3	0	3	79	8	540
2018	Age - 35 - 39 years	51	24	14	4	4	1	3	77	8	736
2018	Age - 40 - 44 years	49	26	13	5	4	1	2	78	9	656
2018	Age - 45 - 49 years	51	22	15	5	4	0	2	75	10	520
2018	Age - 50 - 54 years	51	26	13	3	5	1	2	79	8	420
2018	Age - 55 - 59 years	49	27	14	5	2	0	4	79	7	338
2018	Age - 60 years and over	48	26	17	3	2	1	3	77	5	174
2017	Age - 24 years and under	66	19	8	3	3	0	1	86	6	246
2017	Age - 25 - 29 years	56	22	14	5	3	0	2	79	7	491
2017	Age - 30 - 34 years	53	25	12	5	3	0	2	80	8	631
2017	Age - 35 - 39 years	55	21	13	4	4	0	3	78	9	811
2017	Age - 40 - 44 years	51	25	13	6	3	0	2	77	9	705
2017	Age - 45 - 49 years	53	22	13	3	3	0	5	79	7	584
2017	Age - 50 - 54 years	50	27	13	5	2	0	3	79	7	545
2017	Age - 55 - 59 years	49	28	14	4	2	0	3	80	6	362
2017	Age - 60 years and over	60	24	11	2	3	0	0	84	5	206

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	80	8	6	1	1	1	3	91	2	280
2018	Age - 25 - 29 years	69	15	7	1	4	0	3	87	5	477
2018	Age - 30 - 34 years	70	15	5	2	2	1	6	90	4	541
2018	Age - 35 - 39 years	67	16	7	3	2	1	4	88	5	741
2018	Age - 40 - 44 years	67	14	6	3	3	1	5	87	6	658
2018	Age - 45 - 49 years	63	16	8	4	4	0	5	83	8	520
2018	Age - 50 - 54 years	63	16	9	2	3	1	6	85	6	419
2018	Age - 55 - 59 years	65	17	8	2	2	1	5	87	5	340
2018	Age - 60 years and over	58	15	13	2	2	4	7	82	4	172

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	83	9	2	1	2	1	2	95	3	280
2018	Age - 25 - 29 years	75	11	5	2	3	1	2	88	6	479
2018	Age - 30 - 34 years	69	13	7	2	4	1	4	86	6	541
2018	Age - 35 - 39 years	72	9	6	3	3	2	4	87	7	738
2018	Age - 40 - 44 years	69	12	6	3	5	0	5	85	9	655
2018	Age - 45 - 49 years	69	12	7	3	5	1	3	84	9	524
2018	Age - 50 - 54 years	70	10	6	4	3	2	5	85	8	421
2018	Age - 55 - 59 years	68	13	6	3	4	2	4	87	7	340
2018	Age - 60 years and over	69	9	6	2	2	2	9	89	4	174
2017	Age - 24 years and under	84	10	3	2	0	0	1	95	2	246
2017	Age - 25 - 29 years	79	9	5	2	1	1	3	91	3	491
2017	Age - 30 - 34 years	73	13	4	4	3	0	2	88	7	632
2017	Age - 35 - 39 years	73	12	5	3	3	1	4	89	6	809
2017	Age - 40 - 44 years	70	12	6	4	3	1	4	85	8	708
2017	Age - 45 - 49 years	69	11	5	5	3	1	6	85	9	586
2017	Age - 50 - 54 years	71	11	5	4	3	1	4	87	7	546
2017	Age - 55 - 59 years	72	12	6	2	4	2	3	88	6	363
2017	Age - 60 years and over	73	14	3	2	4	0	5	91	6	205

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	67	17	9	3	2	0	1	85	5	278
2018	Age - 25 - 29 years	59	26	9	4	1	0	1	86	5	474
2018	Age - 30 - 34 years	55	25	11	5	3	1	1	82	7	543
2018	Age - 35 - 39 years	58	23	11	5	2	0	2	82	6	735
2018	Age - 40 - 44 years	59	23	8	4	4	0	3	84	8	657
2018	Age - 45 - 49 years	57	25	10	4	2	0	2	84	6	524
2018	Age - 50 - 54 years	58	28	8	3	2	0	2	88	5	418
2018	Age - 55 - 59 years	61	23	8	2	2	0	3	87	5	345
2018	Age - 60 years and over	56	27	9	3	0	2	4	87	4	174
2017	Age - 24 years and under	71	16	7	4	1	0	1	88	5	246
2017	Age - 25 - 29 years	67	19	8	2	2	0	2	88	4	489
2017	Age - 30 - 34 years	58	24	9	4	3	0	2	84	7	633
2017	Age - 35 - 39 years	59	23	9	4	1	0	3	85	6	809
2017	Age - 40 - 44 years	55	28	7	5	3	0	3	85	7	707
2017	Age - 45 - 49 years	54	28	7	4	1	0	5	87	6	584
2017	Age - 50 - 54 years	60	25	7	3	1	1	3	89	4	544
2017	Age - 55 - 59 years	62	23	8	1	3	1	2	87	4	364
2017	Age - 60 years and over	63	25	6	2	1	0	2	90	4	208

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	70	14	8	3	4	0	1	85	7	279
2018	Age - 25 - 29 years	62	17	10	5	5	0	2	80	10	476
2018	Age - 30 - 34 years	60	21	11	3	3	1	1	83	6	538
2018	Age - 35 - 39 years	57	21	9	6	6	0	2	79	12	733
2018	Age - 40 - 44 years	56	19	11	5	6	1	2	78	11	653
2018	Age - 45 - 49 years	54	21	10	6	6	0	2	77	13	525
2018	Age - 50 - 54 years	53	21	13	5	5	0	2	76	10	419
2018	Age - 55 - 59 years	53	24	10	5	5	0	2	79	10	341
2018	Age - 60 years and over	52	27	9	3	4	2	3	84	7	173
2017	Age - 24 years and under	76	13	5	3	1	0	2	91	4	246
2017	Age - 25 - 29 years	68	14	8	5	3	0	2	84	8	491
2017	Age - 30 - 34 years	60	20	8	4	6	1	2	82	10	632
2017	Age - 35 - 39 years	61	18	9	5	4	0	3	82	9	804
2017	Age - 40 - 44 years	61	19	8	6	3	1	2	82	10	704
2017	Age - 45 - 49 years	56	20	7	6	6	0	4	80	13	582
2017	Age - 50 - 54 years	62	17	8	5	4	1	3	83	9	546
2017	Age - 55 - 59 years	58	24	9	3	3	0	2	84	6	364
2017	Age - 60 years and over	65	19	8	4	3	0	2	86	7	207

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	72	6	1	0	1	0	20	97	1	276
2018	Age - 25 - 29 years	67	7	2	1	0	0	22	95	2	472
2018	Age - 30 - 34 years	57	10	6	2	1	1	24	88	4	538
2018	Age - 35 - 39 years	54	14	6	3	1	0	22	87	5	732
2018	Age - 40 - 44 years	54	10	6	2	1	0	25	87	5	647
2018	Age - 45 - 49 years	50	17	5	2	0	0	25	90	3	523
2018	Age - 50 - 54 years	52	11	7	2	1	0	26	86	4	412
2018	Age - 55 - 59 years	51	14	5	1	1	0	28	90	3	343
2018	Age - 60 years and over	43	11	3	1	0	2	40	93	3	174
2017	Age - 24 years and under	77	4	2	0	0	0	16	97	1	246
2017	Age - 25 - 29 years	68	7	2	0	1	0	21	95	2	490
2017	Age - 30 - 34 years	59	11	3	2	0	0	23	92	4	630
2017	Age - 35 - 39 years	58	12	5	2	1	0	21	89	4	810
2017	Age - 40 - 44 years	51	14	6	4	2	0	24	86	7	708
2017	Age - 45 - 49 years	56	15	4	2	1	0	22	91	3	583
2017	Age - 50 - 54 years	54	12	6	2	0	0	25	89	3	546
2017	Age - 55 - 59 years	51	16	5	2	1	0	25	90	3	362
2017	Age - 60 years and over	50	11	3	1	0	0	34	94	1	207

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	82	9	3	1	1	0	4	95	2	276
2018	Age - 25 - 29 years	73	13	5	1	0	0	7	93	1	475
2018	Age - 30 - 34 years	65	18	8	2	1	1	5	88	3	541
2018	Age - 35 - 39 years	65	18	9	2	1	0	5	87	3	729
2018	Age - 40 - 44 years	68	16	5	2	1	1	7	91	3	653
2018	Age - 45 - 49 years	63	18	8	2	1	1	6	87	4	521
2018	Age - 50 - 54 years	69	14	8	1	1	0	7	90	2	415
2018	Age - 55 - 59 years	64	18	7	1	0	0	9	90	2	344
2018	Age - 60 years and over	63	15	3	1	0	2	15	94	2	174
2017	Age - 24 years and under	82	9	2	1	1	0	5	96	2	245
2017	Age - 25 - 29 years	73	11	5	2	0	0	8	92	3	489
2017	Age - 30 - 34 years	70	15	5	2	1	1	6	91	3	629
2017	Age - 35 - 39 years	69	15	5	2	1	1	7	92	3	809
2017	Age - 40 - 44 years	68	15	7	2	1	0	8	89	4	705
2017	Age - 45 - 49 years	67	16	4	2	1	0	10	92	3	579
2017	Age - 50 - 54 years	68	15	5	2	0	1	10	92	2	541
2017	Age - 55 - 59 years	64	19	5	2	1	1	7	91	3	361
2017	Age - 60 years and over	61	20	4	1	0	0	13	94	2	206

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	51	15	14	8	11	0	1	67	19	279
2018	Age - 25 - 29 years	48	16	12	9	14	0	1	65	23	475
2018	Age - 30 - 34 years	56	13	8	9	12	0	2	70	22	543
2018	Age - 35 - 39 years	64	11	8	5	8	0	2	78	14	736
2018	Age - 40 - 44 years	59	13	10	5	9	1	4	75	15	655
2018	Age - 45 - 49 years	60	17	8	4	8	0	3	79	13	522
2018	Age - 50 - 54 years	61	14	6	5	9	0	4	79	15	418
2018	Age - 55 - 59 years	59	15	11	2	7	0	5	79	10	344
2018	Age - 60 years and over	61	13	7	5	5	1	9	82	10	173
2017	Age - 24 years and under	48	19	14	9	9	0	1	68	18	246
2017	Age - 25 - 29 years	45	15	11	11	14	0	3	62	26	491
2017	Age - 30 - 34 years	54	14	10	8	11	0	3	70	20	633
2017	Age - 35 - 39 years	60	13	8	6	8	0	4	76	15	811
2017	Age - 40 - 44 years	57	15	7	7	9	0	4	75	17	708
2017	Age - 45 - 49 years	57	16	7	6	9	1	5	77	15	585
2017	Age - 50 - 54 years	61	16	6	6	7	1	4	81	13	546
2017	Age - 55 - 59 years	62	15	7	5	6	0	4	80	12	362
2017	Age - 60 years and over	62	13	7	4	5	1	8	83	10	207

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	50	25	14	6	4	0	1	76	10	279
2018	Age - 25 - 29 years	50	25	17	5	3	0	1	75	7	475
2018	Age - 30 - 34 years	47	29	13	6	3	1	2	78	9	541
2018	Age - 35 - 39 years	44	27	17	7	2	1	2	73	9	734
2018	Age - 40 - 44 years	46	29	13	5	4	0	2	77	10	658
2018	Age - 45 - 49 years	46	27	18	4	3	0	2	74	7	524
2018	Age - 50 - 54 years	51	27	11	5	3	0	3	80	9	419
2018	Age - 55 - 59 years	52	28	10	6	1	0	3	82	8	343
2018	Age - 60 years and over	55	27	8	2	1	1	6	88	4	173
2017	Age - 24 years and under	54	26	11	5	4	0	1	80	9	246
2017	Age - 25 - 29 years	52	25	14	5	3	0	1	78	8	491
2017	Age - 30 - 34 years	51	27	13	3	3	0	2	81	6	632
2017	Age - 35 - 39 years	49	29	13	4	2	0	2	80	6	811
2017	Age - 40 - 44 years	51	24	15	6	2	0	3	77	8	704
2017	Age - 45 - 49 years	49	28	11	4	3	0	4	81	8	584
2017	Age - 50 - 54 years	53	24	14	4	2	1	3	80	6	546
2017	Age - 55 - 59 years	49	27	13	4	2	1	4	80	6	361
2017	Age - 60 years and over	58	24	9	2	0	0	6	88	3	204

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	20	42	28	7	3	0	0	63	10	280
2018	Age - 25 - 29 years	16	32	33	14	5	0	0	49	19	482
2018	Age - 30 - 34 years	15	33	32	17	3	0	0	48	20	544
2018	Age - 35 - 39 years	13	30	38	14	4	1	0	43	18	743
2018	Age - 40 - 44 years	11	29	40	12	8	0	0	40	20	666
2018	Age - 45 - 49 years	12	32	33	17	6	0	0	44	23	531
2018	Age - 50 - 54 years	14	30	36	14	5	1	1	45	19	428
2018	Age - 55 - 59 years	15	34	35	11	5	0	0	49	16	347
2018	Age - 60 years and over	15	35	37	9	2	1	1	50	12	173
2017	Age - 24 years and under	16	45	28	9	2	0	0	61	11	246
2017	Age - 25 - 29 years	16	29	38	12	4	0	1	45	16	492
2017	Age - 30 - 34 years	11	32	39	11	6	1	0	43	18	632
2017	Age - 35 - 39 years	10	29	40	14	7	0	0	39	21	810
2017	Age - 40 - 44 years	11	25	42	15	6	1	0	36	21	707
2017	Age - 45 - 49 years	12	31	35	15	6	0	1	44	21	586
2017	Age - 50 - 54 years	16	29	34	14	5	1	0	46	20	547
2017	Age - 55 - 59 years	12	26	44	14	3	0	0	39	18	364
2017	Age - 60 years and over	20	32	37	8	3	0	0	52	11	209

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	8	12	37	28	15	0	0	43	20	272
2018	Age - 25 - 29 years	12	19	36	20	12	0	0	33	32	477
2018	Age - 30 - 34 years	10	18	37	24	11	0	0	35	28	540
2018	Age - 35 - 39 years	9	19	38	23	10	0	0	34	28	735
2018	Age - 40 - 44 years	12	17	40	21	9	0	0	30	29	658
2018	Age - 45 - 49 years	12	20	36	24	8	0	1	32	32	519
2018	Age - 50 - 54 years	10	16	39	23	10	0	1	34	26	414
2018	Age - 55 - 59 years	9	19	38	22	11	0	0	33	28	335
2018	Age - 60 years and over	5	15	45	23	10	1	1	33	21	169
2017	Age - 24 years and under	7	12	36	28	16	0	0	44	19	246
2017	Age - 25 - 29 years	7	15	37	23	15	2	1	39	23	492
2017	Age - 30 - 34 years	8	17	40	23	12	0	1	35	25	630
2017	Age - 35 - 39 years	7	20	40	23	9	0	0	33	27	809
2017	Age - 40 - 44 years	7	21	44	18	9	0	0	27	29	706
2017	Age - 45 - 49 years	8	20	39	21	10	0	1	32	29	585
2017	Age - 50 - 54 years	8	18	38	24	10	1	1	35	26	547
2017	Age - 55 - 59 years	7	20	45	21	7	0	0	28	27	362
2017	Age - 60 years and over	5	19	42	26	8	0	0	35	23	206

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	29	31	16	11	7	6	0	64	19	279
2018	Age - 25 - 29 years	24	36	19	10	7	4	0	63	17	480
2018	Age - 30 - 34 years	27	38	19	9	4	3	0	67	14	542
2018	Age - 35 - 39 years	24	42	18	9	3	3	1	68	13	740
2018	Age - 40 - 44 years	25	39	19	9	5	2	0	66	14	662
2018	Age - 45 - 49 years	32	39	13	9	5	2	0	72	15	530
2018	Age - 50 - 54 years	30	40	16	7	4	3	0	72	12	422
2018	Age - 55 - 59 years	34	39	16	5	3	2	0	75	8	344
2018	Age - 60 years and over	29	42	15	7	1	5	1	75	9	172
2017	Age - 24 years and under	18	29	18	18	7	9	0	52	27	246
2017	Age - 25 - 29 years	14	32	21	15	9	8	0	51	26	492
2017	Age - 30 - 34 years	16	33	18	14	9	7	1	54	26	632
2017	Age - 35 - 39 years	14	37	19	14	9	6	1	56	24	810
2017	Age - 40 - 44 years	14	40	21	11	8	6	1	58	20	707
2017	Age - 45 - 49 years	21	35	20	10	6	7	1	61	18	586
2017	Age - 50 - 54 years	19	41	19	10	6	6	0	64	16	549
2017	Age - 55 - 59 years	26	38	18	6	6	5	0	67	13	361
2017	Age - 60 years and over	24	39	20	7	4	6	0	67	12	208

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	31	33	16	9	6	5	0	67	15	280
2018	Age - 25 - 29 years	25	33	19	11	9	3	0	60	20	478
2018	Age - 30 - 34 years	25	35	19	13	6	2	0	61	19	543
2018	Age - 35 - 39 years	22	36	19	13	7	3	0	60	21	739
2018	Age - 40 - 44 years	23	36	18	12	9	2	0	60	21	663
2018	Age - 45 - 49 years	28	34	17	10	9	2	0	63	19	531
2018	Age - 50 - 54 years	24	37	18	11	7	2	0	62	19	426
2018	Age - 55 - 59 years	28	37	20	7	6	1	0	66	13	345
2018	Age - 60 years and over	31	36	14	11	2	6	1	71	14	171
2017	Age - 24 years and under	22	39	15	12	5	5	1	66	18	246
2017	Age - 25 - 29 years	19	38	19	13	7	3	1	59	21	492
2017	Age - 30 - 34 years	19	36	17	16	8	3	1	57	25	633
2017	Age - 35 - 39 years	17	38	17	15	8	3	0	57	25	811
2017	Age - 40 - 44 years	14	40	20	14	9	3	0	55	24	706
2017	Age - 45 - 49 years	23	32	17	14	10	3	1	57	25	586
2017	Age - 50 - 54 years	18	41	18	10	9	3	0	61	20	549
2017	Age - 55 - 59 years	20	40	19	13	7	2	0	61	20	362
2017	Age - 60 years and over	26	39	18	10	6	1	0	66	16	208

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	20	25	21	16	15	2	0	20	80	280
2018	Age - 25 - 29 years	17	21	27	16	16	1	1	18	82	483
2018	Age - 30 - 34 years	15	24	29	16	14	2	1	15	85	546
2018	Age - 35 - 39 years	14	25	24	16	18	2	1	15	85	741
2018	Age - 40 - 44 years	19	22	28	14	15	1	1	19	81	663
2018	Age - 45 - 49 years	18	30	25	12	13	1	1	19	81	529
2018	Age - 50 - 54 years	27	30	20	11	10	2	1	27	73	424
2018	Age - 55 - 59 years	26	28	22	9	11	2	2	27	73	344
2018	Age - 60 years and over	30	26	19	12	9	2	2	31	69	174
2017	Age - 24 years and under	17	17	24	18	22	2	0	17	83	246
2017	Age - 25 - 29 years	12	17	26	18	23	3	1	13	87	492
2017	Age - 30 - 34 years	11	18	27	19	22	2	1	12	88	632
2017	Age - 35 - 39 years	15	19	23	15	24	3	1	16	84	811
2017	Age - 40 - 44 years	19	21	24	15	16	3	1	20	80	708
2017	Age - 45 - 49 years	21	26	21	13	16	1	1	21	79	588
2017	Age - 50 - 54 years	28	27	20	8	13	3	1	29	71	546
2017	Age - 55 - 59 years	31	26	18	13	8	3	1	33	67	364
2017	Age - 60 years and over	34	23	18	12	11	2	0	35	65	209

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	43	217
2018	Age - 25 - 29 years	32	392
2018	Age - 30 - 34 years	32	454
2018	Age - 35 - 39 years	28	623
2018	Age - 40 - 44 years	29	522
2018	Age - 45 - 49 years	20	414
2018	Age - 50 - 54 years	17	300
2018	Age - 55 - 59 years	18	242
2018	Age - 60 years and over	19	114
2017	Age - 24 years and under	43	203
2017	Age - 25 - 29 years	38	414
2017	Age - 30 - 34 years	30	545
2017	Age - 35 - 39 years	32	660
2017	Age - 40 - 44 years	22	546
2017	Age - 45 - 49 years	21	445
2017	Age - 50 - 54 years	18	369
2017	Age - 55 - 59 years	13	233
2017	Age - 60 years and over	13	130

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	43	217
2018	Age - 25 - 29 years	41	392
2018	Age - 30 - 34 years	43	454
2018	Age - 35 - 39 years	42	623
2018	Age - 40 - 44 years	37	522
2018	Age - 45 - 49 years	35	414
2018	Age - 50 - 54 years	28	300
2018	Age - 55 - 59 years	24	242
2018	Age - 60 years and over	25	114
2017	Age - 24 years and under	55	203
2017	Age - 25 - 29 years	46	414
2017	Age - 30 - 34 years	45	545
2017	Age - 35 - 39 years	43	660
2017	Age - 40 - 44 years	38	546
2017	Age - 45 - 49 years	29	445
2017	Age - 50 - 54 years	27	369
2017	Age - 55 - 59 years	20	233
2017	Age - 60 years and over	25	130

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	43	217
2018	Age - 25 - 29 years	34	392
2018	Age - 30 - 34 years	30	454
2018	Age - 35 - 39 years	27	623
2018	Age - 40 - 44 years	29	522
2018	Age - 45 - 49 years	24	414
2018	Age - 50 - 54 years	18	300
2018	Age - 55 - 59 years	16	242
2018	Age - 60 years and over	19	114
2017	Age - 24 years and under	47	203
2017	Age - 25 - 29 years	30	414
2017	Age - 30 - 34 years	29	545
2017	Age - 35 - 39 years	26	660
2017	Age - 40 - 44 years	22	546
2017	Age - 45 - 49 years	20	445
2017	Age - 50 - 54 years	17	369
2017	Age - 55 - 59 years	13	233
2017	Age - 60 years and over	22	130

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	32	217
2018	Age - 25 - 29 years	49	392
2018	Age - 30 - 34 years	48	454
2018	Age - 35 - 39 years	51	623
2018	Age - 40 - 44 years	48	522
2018	Age - 45 - 49 years	46	414
2018	Age - 50 - 54 years	43	300
2018	Age - 55 - 59 years	41	242
2018	Age - 60 years and over	37	114
2017	Age - 24 years and under	38	203
2017	Age - 25 - 29 years	56	414
2017	Age - 30 - 34 years	59	545
2017	Age - 35 - 39 years	58	660
2017	Age - 40 - 44 years	55	546
2017	Age - 45 - 49 years	57	445
2017	Age - 50 - 54 years	48	369
2017	Age - 55 - 59 years	49	233
2017	Age - 60 years and over	32	130

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	3	217
2018	Age - 25 - 29 years	5	392
2018	Age - 30 - 34 years	12	454
2018	Age - 35 - 39 years	14	623
2018	Age - 40 - 44 years	10	522
2018	Age - 45 - 49 years	3	414
2018	Age - 50 - 54 years	3	300
2018	Age - 55 - 59 years	4	242
2018	Age - 60 years and over	1	114
2017	Age - 24 years and under	2	203
2017	Age - 25 - 29 years	7	414
2017	Age - 30 - 34 years	13	545
2017	Age - 35 - 39 years	13	660
2017	Age - 40 - 44 years	5	546
2017	Age - 45 - 49 years	3	445
2017	Age - 50 - 54 years	3	369
2017	Age - 55 - 59 years	3	233
2017	Age - 60 years and over	2	130

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	17	217
2018	Age - 25 - 29 years	25	392
2018	Age - 30 - 34 years	29	454
2018	Age - 35 - 39 years	33	623
2018	Age - 40 - 44 years	32	522
2018	Age - 45 - 49 years	31	414
2018	Age - 50 - 54 years	29	300
2018	Age - 55 - 59 years	28	242
2018	Age - 60 years and over	26	114

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Age - 24 years and under	38	217
2018	Age - 25 - 29 years	36	392
2018	Age - 30 - 34 years	37	454
2018	Age - 35 - 39 years	33	623
2018	Age - 40 - 44 years	33	522
2018	Age - 45 - 49 years	34	414
2018	Age - 50 - 54 years	40	300
2018	Age - 55 - 59 years	40	242
2018	Age - 60 years and over	32	114
2017	Age - 24 years and under	42	203
2017	Age - 25 - 29 years	40	414
2017	Age - 30 - 34 years	35	545
2017	Age - 35 - 39 years	36	660
2017	Age - 40 - 44 years	41	546
2017	Age - 45 - 49 years	36	445
2017	Age - 50 - 54 years	42	369
2017	Age - 55 - 59 years	45	233
2017	Age - 60 years and over	53	130

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Age - 24 years and under	5	54	19	12	3	8	205
2018	Age - 25 - 29 years	4	43	23	10	5	14	376
2018	Age - 30 - 34 years	3	40	20	14	7	16	445
2018	Age - 35 - 39 years	4	33	25	11	8	19	602
2018	Age - 40 - 44 years	2	37	22	13	5	21	498
2018	Age - 45 - 49 years	4	49	16	8	5	17	405
2018	Age - 50 - 54 years	7	42	19	9	6	16	291
2018	Age - 55 - 59 years	4	41	19	12	5	18	229
2018	Age - 60 years and over	3	52	18	7	6	14	108
2017	Age - 24 years and under	3	51	19	9	5	12	202
2017	Age - 25 - 29 years	4	46	21	11	6	12	405
2017	Age - 30 - 34 years	2	44	22	13	5	16	540
2017	Age - 35 - 39 years	3	41	20	12	6	20	648
2017	Age - 40 - 44 years	4	46	14	11	7	17	532
2017	Age - 45 - 49 years	5	45	21	14	2	13	435
2017	Age - 50 - 54 years	6	49	17	11	4	13	363
2017	Age - 55 - 59 years	7	46	21	11	6	9	229
2017	Age - 60 years and over	5	57	16	7	4	11	129

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Age - 24 years and under	38	62	218
2018	Age - 25 - 29 years	27	73	390
2018	Age - 30 - 34 years	27	73	454
2018	Age - 35 - 39 years	27	73	621
2018	Age - 40 - 44 years	25	75	522
2018	Age - 45 - 49 years	32	68	413
2018	Age - 50 - 54 years	31	69	292
2018	Age - 55 - 59 years	32	68	239
2018	Age - 60 years and over	35	65	112

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	16	19	21	21	16	2	5	37	40	219
2018	Age - 25 - 29 years	10	25	17	21	21	3	5	37	45	391
2018	Age - 30 - 34 years	9	23	18	20	22	2	5	35	45	455
2018	Age - 35 - 39 years	11	22	19	18	23	2	5	35	44	622
2018	Age - 40 - 44 years	8	23	19	19	25	0	5	33	47	521
2018	Age - 45 - 49 years	11	20	21	19	20	2	7	35	42	416
2018	Age - 50 - 54 years	11	23	19	19	20	1	6	37	43	298
2018	Age - 55 - 59 years	13	18	23	20	19	1	6	33	41	239
2018	Age - 60 years and over	16	22	18	10	26	1	8	42	38	113
2017	Age - 24 years and under	14	21	17	26	16	3	3	37	45	207
2017	Age - 25 - 29 years	9	23	16	19	25	2	6	35	48	416
2017	Age - 30 - 34 years	10	18	17	19	28	1	7	31	51	546
2017	Age - 35 - 39 years	6	21	16	20	30	3	6	29	54	661
2017	Age - 40 - 44 years	8	18	15	19	29	2	9	29	54	547
2017	Age - 45 - 49 years	10	19	14	18	27	1	11	34	51	448
2017	Age - 50 - 54 years	11	22	15	17	21	2	11	38	44	374
2017	Age - 55 - 59 years	8	22	20	16	22	1	10	34	43	236
2017	Age - 60 years and over	14	14	14	25	18	3	11	33	51	134

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	10	15	16	21	30	2	6	27	56	219
2018	Age - 25 - 29 years	3	14	11	22	45	2	3	18	70	391
2018	Age - 30 - 34 years	3	10	17	21	46	2	2	13	69	455
2018	Age - 35 - 39 years	5	10	12	20	48	2	3	16	72	622
2018	Age - 40 - 44 years	2	9	18	20	45	2	5	11	70	519
2018	Age - 45 - 49 years	4	13	17	20	37	3	5	19	63	415
2018	Age - 50 - 54 years	5	14	19	19	38	2	3	20	60	300
2018	Age - 55 - 59 years	5	17	22	14	37	3	3	23	54	241
2018	Age - 60 years and over	5	24	9	21	34	2	4	31	59	112
2017	Age - 24 years and under	6	6	16	18	46	3	5	13	69	207
2017	Age - 25 - 29 years	3	8	9	14	60	4	3	11	79	416
2017	Age - 30 - 34 years	2	7	9	16	62	1	3	9	81	546
2017	Age - 35 - 39 years	2	7	7	15	61	2	5	10	82	661
2017	Age - 40 - 44 years	2	7	10	17	55	2	6	11	79	546
2017	Age - 45 - 49 years	4	9	9	17	49	2	9	14	75	448
2017	Age - 50 - 54 years	4	9	14	21	43	1	9	14	71	373
2017	Age - 55 - 59 years	3	11	17	17	39	3	10	17	65	236
2017	Age - 60 years and over	8	10	12	22	39	1	7	20	66	135

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	34	22	16	8	7	0	12	65	17	276
2018	Age - 25 - 29 years	34	19	17	10	11	2	8	58	23	479
2018	Age - 30 - 34 years	33	19	18	10	13	1	5	55	25	538
2018	Age - 35 - 39 years	32	20	17	10	12	1	8	57	25	742
2018	Age - 40 - 44 years	31	21	16	12	14	1	6	55	28	664
2018	Age - 45 - 49 years	35	21	17	9	12	2	4	59	23	528
2018	Age - 50 - 54 years	40	15	16	9	13	1	7	59	24	427
2018	Age - 55 - 59 years	41	18	13	8	11	1	9	65	20	340
2018	Age - 60 years and over	47	10	11	10	8	2	12	66	21	173

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 85. What is your age group?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting