2018 Public Service Employee Survey Results for Other Specialized Policing Services (CPC / CISC / SPI)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Royal Canadian Mounted Police 29 44 9 13 5 0 1 73 18 4633
2018 National Headquarters 32 42 9 12 4 0 1 75 16 1315
2018 Specialized Policing Services 33 36 9 14 7 0 1 70 21 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 17 47 23 8 4 0 0 64 13 24

Question 2. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Royal Canadian Mounted Police 41 38 11 6 3 0 0 80 9 4621
2018 National Headquarters 43 37 11 5 4 0 0 80 9 1314
2018 Specialized Policing Services 44 33 13 7 3 0 0 78 10 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 43 40 8 0 9 0 0 83 9 24

Question 3. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Royal Canadian Mounted Police 46 37 8 6 3 0 0 83 9 4586
2018 National Headquarters 48 36 8 4 3 0 0 84 7 1296
2018 Specialized Policing Services 50 35 9 4 3 0 0 85 6 238
2018 Other Specialized Policing Services (CPC / CISC / SPI) 51 40 0 4 5 0 0 91 9 24

Question 4. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Royal Canadian Mounted Police 49 30 10 7 4 0 1 80 11 4618
2018 National Headquarters 54 29 7 6 3 0 1 83 10 1310
2018 Specialized Policing Services 50 32 7 8 3 0 1 83 10 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 43 38 9 5 0 0 5 86 5 24

Question 5. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Royal Canadian Mounted Police 39 40 11 6 4 0 0 79 10 4606
2018 National Headquarters 39 39 11 6 4 0 0 79 10 1308
2018 Specialized Policing Services 37 38 11 9 5 0 0 75 13 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 38 30 13 9 9 0 0 68 18 23

Question 6. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Royal Canadian Mounted Police 30 33 15 11 9 0 0 64 21 4618
2018 National Headquarters 33 33 14 11 8 1 0 67 19 1312
2018 Specialized Policing Services 31 32 15 10 11 1 0 63 21 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 20 37 26 8 9 0 0 57 17 24

Question 7. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Royal Canadian Mounted Police 33 40 13 9 5 0 0 73 15 4622
2018 National Headquarters 31 39 13 11 5 0 0 70 16 1314
2018 Specialized Policing Services 35 33 14 12 5 0 0 69 17 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 29 22 20 21 9 0 0 50 30 24

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Royal Canadian Mounted Police 50 38 7 3 2 0 0 89 4 4638
2018 National Headquarters 52 37 7 3 2 0 0 89 4 1321
2018 Specialized Policing Services 52 33 9 5 2 0 0 84 7 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 41 32 18 4 5 0 0 73 9 24

Question 9. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Royal Canadian Mounted Police 36 36 11 9 8 0 0 72 17 4627
2018 National Headquarters 38 37 11 8 6 0 0 75 14 1320
2018 Specialized Policing Services 34 36 15 7 8 0 0 71 15 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 34 39 14 9 5 0 0 73 13 24

Question 10. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Royal Canadian Mounted Police 60 30 7 2 1 0 0 89 3 4587
2018 National Headquarters 58 30 8 2 2 0 0 87 5 1307
2018 Specialized Policing Services 56 29 11 3 2 0 0 85 4 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 53 32 5 0 9 0 0 85 9 23

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Royal Canadian Mounted Police 31 36 13 11 8 0 0 68 19 4608
2018 National Headquarters 37 35 11 9 7 0 0 73 16 1314
2018 Specialized Policing Services 38 32 11 10 9 0 0 70 19 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 40 26 12 9 13 0 0 66 22 24

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Royal Canadian Mounted Police 36 32 15 9 7 0 0 68 16 4586
2018 National Headquarters 42 30 13 8 6 0 0 73 14 1309
2018 Specialized Policing Services 43 24 14 10 9 0 0 67 19 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 36 24 23 9 9 0 0 60 17 24

Question 13. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Royal Canadian Mounted Police 37 35 13 8 5 0 0 73 14 4617
2018 National Headquarters 40 34 14 7 5 0 0 74 12 1311
2018 Specialized Policing Services 41 31 15 8 5 1 0 72 13 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 29 35 9 17 9 0 0 64 26 24

Question 14. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Royal Canadian Mounted Police 46 37 10 5 3 0 0 83 7 4628
2018 National Headquarters 45 37 10 4 3 0 0 83 8 1321
2018 Specialized Policing Services 44 36 11 7 3 0 0 80 9 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 38 40 14 4 5 0 0 78 9 24

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Royal Canadian Mounted Police 40 30 16 8 5 0 1 70 14 4633
2018 National Headquarters 38 31 18 8 4 0 1 69 12 1319
2018 Specialized Policing Services 43 29 14 8 5 0 1 73 13 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 39 39 17 5 0 0 0 78 5 24

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Royal Canadian Mounted Police 10 22 33 21 11 1 2 33 32 4622
2018 National Headquarters 9 22 36 22 9 1 1 32 31 1316
2018 Specialized Policing Services 9 17 43 20 9 0 1 30 27 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 0 29 42 18 11 0 0 29 29 24

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Royal Canadian Mounted Police 9 17 28 24 17 2 2 43 28 4593
2018 National Headquarters 9 18 30 23 16 2 2 41 28 1306
2018 Specialized Policing Services 10 19 29 20 18 2 2 40 30 240
2018 Other Specialized Policing Services (CPC / CISC / SPI) 5 24 43 8 18 0 2 27 29 24

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Royal Canadian Mounted Police 10 19 29 23 14 2 3 39 31 4604
2018 National Headquarters 13 20 30 21 11 2 3 33 35 1311
2018 Specialized Policing Services 13 22 27 21 10 3 3 34 37 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 18 26 23 25 5 0 3 31 45 23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Royal Canadian Mounted Police 4 10 28 33 21 1 3 56 14 4581
2018 National Headquarters 6 12 31 30 17 1 2 49 19 1306
2018 Specialized Policing Services 6 12 22 36 21 1 3 58 18 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 5 17 36 20 18 0 5 40 22 24

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Royal Canadian Mounted Police 16 21 24 19 15 1 3 36 39 4621
2018 National Headquarters 16 25 25 18 12 1 3 32 42 1316
2018 Specialized Policing Services 14 25 20 19 14 2 5 36 42 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 17 27 27 9 9 9 2 20 49 24

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Royal Canadian Mounted Police 11 18 26 22 17 3 4 42 31 4588
2018 National Headquarters 13 22 28 19 12 2 3 33 37 1303
2018 Specialized Policing Services 9 23 28 16 15 3 5 34 35 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 4 23 35 18 18 0 2 37 27 24

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Royal Canadian Mounted Police 11 19 31 21 14 2 3 36 31 4613
2018 National Headquarters 12 18 34 19 11 2 3 32 32 1313
2018 Specialized Policing Services 13 18 30 21 13 2 2 36 33 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 22 15 24 27 11 0 0 39 38 24
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Royal Canadian Mounted Police 20 31 19 13 11 4 2 54 26 4619
2018 National Headquarters 22 31 19 11 9 4 4 58 21 1317
2018 Specialized Policing Services 20 32 19 12 8 5 3 58 22 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 7 33 38 4 5 9 4 46 10 24

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Royal Canadian Mounted Police 34 30 12 12 10 1 1 65 23 4609
2018 National Headquarters 39 31 10 11 8 1 0 71 19 1316
2018 Specialized Policing Services 38 29 11 13 8 1 0 68 21 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 32 45 9 9 5 0 0 77 13 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Royal Canadian Mounted Police 13 22 19 18 15 11 2 40 38 4614
2018 National Headquarters 14 21 19 16 13 14 3 42 35 1312
2018 Specialized Policing Services 15 19 19 13 16 14 5 41 36 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 5 18 38 15 8 13 2 27 28 24

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Royal Canadian Mounted Police 40 36 9 9 5 0 0 77 14 4606
2018 National Headquarters 45 38 7 8 2 0 0 82 10 1310
2018 Specialized Policing Services 42 37 9 9 3 0 0 78 12 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 37 46 10 7 0 0 0 83 7 23

Question 21. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Royal Canadian Mounted Police 35 38 14 6 5 2 1 75 11 4615
2018 National Headquarters 42 37 12 4 3 2 0 80 8 1317
2018 Specialized Policing Services 38 38 14 5 4 1 0 77 9 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 42 33 9 11 5 0 0 75 16 24
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Royal Canadian Mounted Police 39 32 12 10 6 0 1 71 16 4610
2018 National Headquarters 42 33 10 9 6 0 0 75 15 1309
2018 Specialized Policing Services 39 30 13 9 8 0 0 70 18 241
2018 Other Specialized Policing Services (CPC / CISC / SPI) 37 17 20 26 0 0 0 54 26 24

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Royal Canadian Mounted Police 45 28 12 7 6 1 1 75 13 4607
2018 National Headquarters 49 27 10 7 5 1 1 77 12 1304
2018 Specialized Policing Services 48 25 13 7 6 1 0 74 13 241
2018 Other Specialized Policing Services (CPC / CISC / SPI) 40 31 12 4 9 3 0 73 14 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Royal Canadian Mounted Police 42 30 11 9 6 1 1 73 16 4599
2018 National Headquarters 46 29 9 9 6 0 0 76 15 1307
2018 Specialized Policing Services 46 25 10 11 7 0 0 72 18 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 46 17 9 20 7 0 0 64 27 24

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Royal Canadian Mounted Police 53 26 10 5 5 1 1 80 10 4602
2018 National Headquarters 57 24 9 4 5 1 0 82 9 1308
2018 Specialized Policing Services 53 23 14 2 6 1 0 77 9 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 42 24 27 0 5 2 0 68 5 24

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Royal Canadian Mounted Police 49 25 11 7 6 0 1 75 14 4615
2018 National Headquarters 53 23 9 8 6 0 0 77 14 1310
2018 Specialized Policing Services 51 21 14 9 5 0 0 72 14 241
2018 Other Specialized Policing Services (CPC / CISC / SPI) 47 17 16 15 5 0 0 64 20 24
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Royal Canadian Mounted Police 29 35 14 9 8 2 3 67 18 725
2018 National Headquarters 30 34 12 8 7 3 5 70 17 296
2018 Specialized Policing Services 10 44 20 5 13 0 7 58 20 39

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Royal Canadian Mounted Police 33 32 15 9 6 4 0 68 16 4631
2018 National Headquarters 33 32 14 10 6 4 0 68 17 1316
2018 Specialized Policing Services 30 28 17 10 8 7 0 62 20 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 22 36 18 13 4 7 0 62 18 24

Question 30. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Royal Canadian Mounted Police 30 31 17 12 8 2 0 63 20 4619
2018 National Headquarters 30 33 16 12 7 2 0 64 19 1315
2018 Specialized Policing Services 30 25 20 13 8 4 0 56 22 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 22 25 25 17 4 7 0 50 23 24

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Royal Canadian Mounted Police 23 30 21 14 9 4 0 55 24 4611
2018 National Headquarters 21 30 21 15 9 4 0 53 25 1314
2018 Specialized Policing Services 21 22 25 15 11 6 0 46 28 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 18 18 23 21 8 11 0 40 34 24

Question 32. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Royal Canadian Mounted Police 20 29 18 18 12 3 0 51 31 4621
2018 National Headquarters 19 32 18 18 11 2 0 52 30 1317
2018 Specialized Policing Services 20 29 16 18 12 4 0 51 32 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 14 25 29 20 9 5 0 40 30 24
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Royal Canadian Mounted Police 27 40 18 9 4 1 0 68 14 4618
2018 National Headquarters 29 39 16 10 4 1 0 69 14 1310
2018 Specialized Policing Services 28 39 15 13 4 1 0 67 17 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 11 38 21 22 9 0 0 48 31 24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Royal Canadian Mounted Police 33 36 15 8 5 2 1 71 14 4622
2018 National Headquarters 34 35 14 8 5 2 2 72 14 1315
2018 Specialized Policing Services 29 37 13 9 8 2 2 68 18 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 19 31 21 9 9 2 9 57 19 24

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Royal Canadian Mounted Police 30 36 18 9 5 1 0 67 14 4615
2018 National Headquarters 33 37 16 9 4 1 0 70 13 1315
2018 Specialized Policing Services 28 35 20 11 6 1 0 63 17 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 11 27 23 30 4 4 0 40 36 24

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Royal Canadian Mounted Police 21 25 19 13 14 6 2 50 29 4632
2018 National Headquarters 22 24 19 12 12 9 2 51 27 1319
2018 Specialized Policing Services 21 27 18 10 15 8 2 52 28 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 11 25 19 13 17 9 5 42 36 24

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Royal Canadian Mounted Police 25 31 17 14 10 2 1 58 24 4616
2018 National Headquarters 26 34 15 14 9 2 0 61 24 1315
2018 Specialized Policing Services 22 33 17 13 12 2 0 56 26 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 7 33 29 14 8 9 0 44 24 24

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Royal Canadian Mounted Police 18 23 17 17 19 2 4 44 38 4622
2018 National Headquarters 23 28 14 15 15 2 2 54 31 1311
2018 Specialized Policing Services 19 23 14 20 21 1 2 43 42 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 8 35 4 26 22 5 0 45 51 24

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Royal Canadian Mounted Police 24 36 21 10 6 3 0 62 17 4622
2018 National Headquarters 27 36 21 9 5 3 0 64 14 1316
2018 Specialized Policing Services 27 29 25 10 6 3 0 58 16 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 15 45 14 9 9 9 0 65 19 24

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Royal Canadian Mounted Police 41 32 16 4 3 3 1 76 8 4618
2018 National Headquarters 47 32 12 3 3 3 0 82 6 1310
2018 Specialized Policing Services 42 33 14 4 4 3 0 77 8 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 23 47 22 8 0 0 0 70 8 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Royal Canadian Mounted Police 40 37 12 6 3 2 0 78 9 4613
2018 National Headquarters 44 36 11 5 3 1 0 81 8 1309
2018 Specialized Policing Services 36 40 13 6 3 1 0 77 9 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 16 58 17 8 0 0 0 74 8 24

Question 42. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Royal Canadian Mounted Police 48 36 8 5 3 0 0 84 8 4608
2018 National Headquarters 51 34 8 4 2 0 0 86 7 1309
2018 Specialized Policing Services 48 33 9 7 3 0 0 81 10 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 40 47 9 5 0 0 0 87 5 24

Question 43. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Royal Canadian Mounted Police 39 31 16 8 6 1 0 70 14 4615
2018 National Headquarters 43 30 14 7 5 0 0 74 11 1308
2018 Specialized Policing Services 39 28 18 9 6 0 0 67 15 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 15 45 31 4 5 0 0 61 9 24

Question 44. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Royal Canadian Mounted Police 39 33 15 8 5 0 0 72 13 4575
2018 National Headquarters 42 34 13 6 4 0 0 76 11 1305
2018 Specialized Policing Services 36 33 16 10 5 0 0 69 15 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 15 50 17 13 5 0 0 66 17 24

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Royal Canadian Mounted Police 39 25 16 10 8 2 1 65 18 4621
2018 National Headquarters 44 25 15 7 7 2 1 70 15 1313
2018 Specialized Policing Services 38 22 15 12 9 2 1 62 22 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 15 33 21 17 13 0 0 49 30 24
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Public Service 27 39 35 161647
2018 Royal Canadian Mounted Police 27 36 36 4641
2018 National Headquarters 31 31 39 1320
2018 Specialized Policing Services 29 26 46 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 27 15 57 23

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Royal Canadian Mounted Police 19 35 27 6 6 7 1264
2018 National Headquarters 16 45 25 3 4 8 404
2018 Specialized Policing Services 19 36 32 5 1 7 69
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 15 85 161503
2018 Royal Canadian Mounted Police 16 84 4634
2018 National Headquarters 14 86 1317
2018 Specialized Policing Services 14 86 244

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 51 22721
2018 Royal Canadian Mounted Police 58 722
2018 National Headquarters 52 180
2018 Specialized Policing Services 68 35

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 62 22735
2018 Royal Canadian Mounted Police 58 722
2018 National Headquarters 61 180
2018 Specialized Policing Services 55 35

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 8 22696
2018 Royal Canadian Mounted Police 6 722
2018 National Headquarters 9 180

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 5 22696
2018 Royal Canadian Mounted Police 1 722
2018 National Headquarters 0 180
2018 Specialized Policing Services 0 35

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 6 22696
2018 Royal Canadian Mounted Police 4 722
2018 National Headquarters 3 180
2018 Specialized Policing Services 0 35

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 10 22712
2018 Royal Canadian Mounted Police 4 722

Question 49g. From whom did you experience harassment on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 4 22694
2018 Royal Canadian Mounted Police 2 722
2018 National Headquarters 3 180
2018 Specialized Policing Services 0 35

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization
(%)
Total responses
2018 Public Service 40 22709
2018 Royal Canadian Mounted Police 34 724
2018 National Headquarters 29 181
2018 Specialized Policing Services 20 35

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization
(%)
Total responses
2018 Public Service 40 22697
2018 Royal Canadian Mounted Police 39 724
2018 National Headquarters 38 181
2018 Specialized Policing Services 46 35

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)
Total responses
2018 Public Service 46 22698
2018 Royal Canadian Mounted Police 50 724
2018 National Headquarters 45 181
2018 Specialized Policing Services 60 35

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization
(%)
Total responses
2018 Public Service 41 22706
2018 Royal Canadian Mounted Police 39 724
2018 National Headquarters 39 181
2018 Specialized Policing Services 40 35

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Organization
(%)
Total responses
2018 Public Service 33 22690
2018 Royal Canadian Mounted Police 34 724
2018 National Headquarters 31 181
2018 Specialized Policing Services 43 35

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization
(%)
Total responses
2018 Public Service 56 22722
2018 Royal Canadian Mounted Police 49 724
2018 National Headquarters 49 181
2018 Specialized Policing Services 57 35

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization
(%)
Total responses
2018 Public Service 36 22699
2018 Royal Canadian Mounted Police 33 724
2018 National Headquarters 31 181
2018 Specialized Policing Services 17 35

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization
(%)
Total responses
2018 Public Service 2 22678
2018 Royal Canadian Mounted Police 1 724
2018 Specialized Policing Services 0 35

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization
(%)
Total responses
2018 Public Service 10 22693
2018 Royal Canadian Mounted Police 10 724
2018 National Headquarters 11 181
2018 Specialized Policing Services 15 35

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization
(%)
Total responses
2018 Public Service 13 22689
2018 Royal Canadian Mounted Police 7 724
2018 National Headquarters 10 181

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization
(%)
Total responses
2018 Public Service 48 22704
2018 Royal Canadian Mounted Police 49 724
2018 National Headquarters 47 181
2018 Specialized Policing Services 46 35

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Organization
(%)
Total responses
2018 Public Service 27 22702
2018 Royal Canadian Mounted Police 21 724
2018 National Headquarters 20 181

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 15 22687
2018 Royal Canadian Mounted Police 15 724
2018 National Headquarters 13 181
2018 Specialized Policing Services 18 35

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 51 22718
2018 Royal Canadian Mounted Police 54 722
2018 National Headquarters 53 181
2018 Specialized Policing Services 61 35

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22701
2018 Royal Canadian Mounted Police 29 722
2018 National Headquarters 30 181
2018 Specialized Policing Services 37 35

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 8 22688
2018 Royal Canadian Mounted Police 8 722
2018 National Headquarters 7 181

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 20 22699
2018 Royal Canadian Mounted Police 19 722
2018 National Headquarters 16 181
2018 Specialized Policing Services 26 35

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 10 22689
2018 Royal Canadian Mounted Police 13 722
2018 National Headquarters 14 181
2018 Specialized Policing Services 17 35

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 7 22692
2018 Royal Canadian Mounted Police 6 722
2018 National Headquarters 6 181

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 14 22692
2018 Royal Canadian Mounted Police 13 722
2018 National Headquarters 15 181
2018 Specialized Policing Services 15 35

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 11 22688
2018 Royal Canadian Mounted Police 13 722
2018 National Headquarters 15 181
2018 Specialized Policing Services 17 35

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22709
2018 Royal Canadian Mounted Police 25 722
2018 National Headquarters 28 181
2018 Specialized Policing Services 19 35

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21200
2018 Royal Canadian Mounted Police 8 679
2018 National Headquarters 11 171
2018 Specialized Policing Services 17 31

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 19 21197
2018 Royal Canadian Mounted Police 20 679
2018 National Headquarters 23 171
2018 Specialized Policing Services 26 31

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21191
2018 Royal Canadian Mounted Police 9 679
2018 National Headquarters 9 171

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 7 21189
2018 Royal Canadian Mounted Police 7 679
2018 National Headquarters 8 171
2018 Specialized Policing Services 16 31

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21189
2018 Royal Canadian Mounted Police 11 679
2018 National Headquarters 10 171

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Royal Canadian Mounted Police 10 679
2018 National Headquarters 12 171
2018 Specialized Policing Services 26 31

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21188
2018 Royal Canadian Mounted Police 12 679
2018 National Headquarters 20 171
2018 Specialized Policing Services 23 31

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21193
2018 Royal Canadian Mounted Police 12 679
2018 National Headquarters 10 171

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 12 21192
2018 Royal Canadian Mounted Police 11 679
2018 National Headquarters 11 171

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 30 21199
2018 Royal Canadian Mounted Police 27 679
2018 National Headquarters 24 171
2018 Specialized Policing Services 25 31

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Royal Canadian Mounted Police 7 679
2018 National Headquarters 10 171
2018 Specialized Policing Services 20 31

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 47 21214
2018 Royal Canadian Mounted Police 46 679
2018 National Headquarters 46 171
2018 Specialized Policing Services 44 31

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 21187
2018 Royal Canadian Mounted Police 1 679

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 56 21220
2018 Royal Canadian Mounted Police 58 679
2018 National Headquarters 56 171
2018 Specialized Policing Services 65 31

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 21191
2018 Royal Canadian Mounted Police 4 679
2018 National Headquarters 4 171

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 21192
2018 Royal Canadian Mounted Police 11 679
2018 National Headquarters 12 171
2018 Specialized Policing Services 16 31

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Royal Canadian Mounted Police 19 20 22 9 8 16 5 50 22 4619
2018 National Headquarters 19 21 20 9 7 19 5 53 21 1307
2018 Specialized Policing Services 19 17 21 8 8 22 5 50 22 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 11 12 22 26 5 21 4 30 40 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Royal Canadian Mounted Police 32 30 19 8 6 5 1 66 14 4616
2018 National Headquarters 35 31 18 7 4 5 1 70 11 1307
2018 Specialized Policing Services 28 30 20 8 5 9 0 64 15 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 15 27 26 17 0 14 0 49 20 24
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 8 92 161188
2018 Royal Canadian Mounted Police 7 93 4619
2018 National Headquarters 7 93 1312
2018 Specialized Policing Services 9 91 244

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 36 11806
2018 Royal Canadian Mounted Police 43 308
2018 National Headquarters 41 94
2018 Specialized Policing Services 37 22

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 77 11826
2018 Royal Canadian Mounted Police 70 308
2018 National Headquarters 74 94
2018 Specialized Policing Services 77 22

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 Royal Canadian Mounted Police 4 308
2018 Specialized Policing Services 0 22

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 National Headquarters 0 94
2018 Specialized Policing Services 0 22

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 7 11798
2018 Royal Canadian Mounted Police 5 308
2018 National Headquarters 6 94

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 9 11802
2018 Royal Canadian Mounted Police 7 308

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 8 11798
2018 Royal Canadian Mounted Police 5 308
2018 National Headquarters 8 94

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Organization
(%)
Total responses
2018 Public Service 25 11790
2018 Royal Canadian Mounted Police 16 309
2018 National Headquarters 14 93

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization
(%)
Total responses
2018 Public Service 20 11790
2018 Royal Canadian Mounted Police 13 309
2018 National Headquarters 10 93

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization
(%)
Total responses
2018 Public Service 15 11786
2018 Royal Canadian Mounted Police 8 309
2018 National Headquarters 10 93

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization
(%)
Total responses
2018 Public Service 6 11784
2018 Royal Canadian Mounted Police 3 309

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Organization
(%)
Total responses
2018 Public Service 26 11787
2018 Royal Canadian Mounted Police 30 309
2018 National Headquarters 30 93
2018 Specialized Policing Services 32 22

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization
(%)
Total responses
2018 Public Service 29 11792
2018 Royal Canadian Mounted Police 31 309
2018 National Headquarters 24 93
2018 Specialized Policing Services 27 22

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization
(%)
Total responses
2018 Public Service 4 11783
2018 Royal Canadian Mounted Police 2 309
2018 National Headquarters 5 93

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2018 Public Service 2 11782

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization
(%)
Total responses
2018 Public Service 8 11785
2018 Royal Canadian Mounted Police 8 309
2018 National Headquarters 5 93
2018 Specialized Policing Services 0 22

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization
(%)
Total responses
2018 Public Service 15 11787
2018 Royal Canadian Mounted Police 14 309
2018 National Headquarters 12 93

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2018 Public Service 1 11782
2018 Royal Canadian Mounted Police 0 309
2018 National Headquarters 0 93
2018 Specialized Policing Services 0 22

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization
(%)
Total responses
2018 Public Service 17 11791
2018 Royal Canadian Mounted Police 16 309
2018 National Headquarters 24 93
2018 Specialized Policing Services 32 22

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2018 Public Service 0 11783
2018 Royal Canadian Mounted Police 0 309
2018 National Headquarters 0 93
2018 Specialized Policing Services 0 22

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 19 11797
2018 Royal Canadian Mounted Police 21 309
2018 National Headquarters 20 93
2018 Specialized Policing Services 32 22

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 29 11822
2018 Royal Canadian Mounted Police 29 310
2018 National Headquarters 28 94
2018 Specialized Policing Services 31 22

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2018 Public Service 15 11810
2018 Royal Canadian Mounted Police 15 310
2018 National Headquarters 17 94
2018 Specialized Policing Services 22 22

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11809
2018 Royal Canadian Mounted Police 4 310

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 17 11817
2018 Royal Canadian Mounted Police 13 310
2018 National Headquarters 14 94
2018 Specialized Policing Services 22 22

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11805
2018 Royal Canadian Mounted Police 5 310
2018 National Headquarters 9 94

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 6 11807
2018 Royal Canadian Mounted Police 5 310
2018 National Headquarters 5 94

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11806
2018 Royal Canadian Mounted Police 8 310
2018 National Headquarters 7 94

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 9 11808
2018 Royal Canadian Mounted Police 8 310

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 49 11821
2018 Royal Canadian Mounted Police 51 310
2018 National Headquarters 53 94
2018 Specialized Policing Services 51 22

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11053
2018 Royal Canadian Mounted Police 4 293

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 13 11052
2018 Royal Canadian Mounted Police 16 293
2018 National Headquarters 19 89

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11049
2018 Royal Canadian Mounted Police 3 293

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050
2018 Royal Canadian Mounted Police 2 293

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11051
2018 Royal Canadian Mounted Police 4 293

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11049
2018 Royal Canadian Mounted Police 4 293

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 7 11051
2018 Royal Canadian Mounted Police 9 293
2018 National Headquarters 9 89

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11053
2018 Royal Canadian Mounted Police 11 293
2018 National Headquarters 7 89

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11055
2018 Royal Canadian Mounted Police 9 293
2018 National Headquarters 10 89

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 27 11058
2018 Royal Canadian Mounted Police 26 293
2018 National Headquarters 26 89

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11054
2018 Royal Canadian Mounted Police 8 293
2018 National Headquarters 10 89

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 45 11069
2018 Royal Canadian Mounted Police 48 293
2018 National Headquarters 43 89
2018 Specialized Policing Services 35 20

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 64 11072
2018 Royal Canadian Mounted Police 70 293
2018 National Headquarters 63 89
2018 Specialized Policing Services 70 20

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11051
2018 Royal Canadian Mounted Police 3 293
2018 Specialized Policing Services 0 20

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 11050
2018 Royal Canadian Mounted Police 9 293
2018 National Headquarters 16 89

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Royal Canadian Mounted Police 20 20 27 4 4 19 6 53 11 4615
2018 National Headquarters 19 21 22 5 4 24 5 57 12 1310
2018 Specialized Policing Services 18 18 23 6 3 28 4 53 14 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 7 22 30 9 0 28 4 43 13 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Royal Canadian Mounted Police 32 29 21 5 3 8 1 68 9 4615
2018 National Headquarters 33 31 18 5 3 9 1 72 8 1309
2018 Specialized Policing Services 31 27 19 7 3 13 0 67 11 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 18 27 27 13 0 16 0 53 15 24
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Royal Canadian Mounted Police 19 23 21 15 21 0 1 42 36 4641
2018 National Headquarters 20 24 21 16 19 0 1 44 35 1317
2018 Specialized Policing Services 18 23 23 14 21 0 0 42 36 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 14 40 26 4 16 0 0 54 20 24

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Royal Canadian Mounted Police 23 28 25 13 9 0 1 51 23 4633
2018 National Headquarters 22 28 28 13 9 0 1 50 22 1317
2018 Specialized Policing Services 27 28 26 11 8 0 0 55 19 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 21 28 42 4 5 0 0 48 9 24

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Royal Canadian Mounted Police 35 31 19 8 4 1 2 68 13 4613
2018 National Headquarters 28 35 20 10 5 1 2 64 15 1307
2018 Specialized Policing Services 35 33 18 9 3 0 3 69 13 241
2018 Other Specialized Policing Services (CPC / CISC / SPI) 25 37 20 14 0 0 4 65 14 24

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Royal Canadian Mounted Police 24 23 21 14 15 1 1 48 30 4612
2018 National Headquarters 19 25 25 16 14 1 1 44 30 1311
2018 Specialized Policing Services 20 25 28 12 13 0 2 46 26 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 18 35 30 13 5 0 0 52 18 24

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Royal Canadian Mounted Police 56 20 11 4 3 1 6 81 8 4602
2018 National Headquarters 53 21 13 4 3 1 6 79 7 1308
2018 Specialized Policing Services 61 19 9 1 3 0 8 86 4 242
2018 Other Specialized Policing Services (CPC / CISC / SPI) 56 23 7 4 5 0 4 83 10 24

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Royal Canadian Mounted Police 38 27 18 8 7 0 1 66 15 4621
2018 National Headquarters 37 28 18 8 7 0 1 67 16 1313
2018 Specialized Policing Services 39 26 21 7 6 0 2 66 13 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 47 24 20 4 5 0 0 71 9 24

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Royal Canadian Mounted Police 32 33 19 8 5 1 2 67 13 4626
2018 National Headquarters 29 35 20 9 4 1 1 66 13 1315
2018 Specialized Policing Services 32 33 23 9 3 0 1 65 12 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 23 32 29 16 0 0 0 55 16 24

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Royal Canadian Mounted Police 29 33 21 10 5 1 2 63 15 4624
2018 National Headquarters 26 35 23 11 5 0 1 61 15 1313
2018 Specialized Policing Services 27 37 22 8 4 0 2 65 12 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 18 31 43 4 0 0 4 51 4 24

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Royal Canadian Mounted Police 35 30 19 9 5 1 2 66 15 4613
2018 National Headquarters 30 31 20 12 6 1 1 62 18 1308
2018 Specialized Policing Services 30 33 22 9 4 0 1 65 13 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 9 43 37 7 0 0 4 54 7 24

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Royal Canadian Mounted Police 35 31 20 8 5 0 1 67 13 4596
2018 National Headquarters 37 31 19 8 3 0 1 69 11 1302
2018 Specialized Policing Services 35 31 21 7 4 0 2 68 11 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 31 45 17 2 5 0 0 75 7 24

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Royal Canadian Mounted Police 57 22 11 4 3 1 2 81 7 4600
2018 National Headquarters 61 21 11 3 2 0 2 83 5 1310
2018 Specialized Policing Services 65 16 11 4 2 0 2 83 6 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 60 13 13 7 7 0 0 73 14 24

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Royal Canadian Mounted Police 72 14 6 2 2 1 4 90 4 4606
2018 National Headquarters 74 13 6 2 2 0 4 90 4 1311
2018 Specialized Policing Services 73 12 5 2 1 0 5 91 4 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 60 16 11 5 5 0 4 79 9 24

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Royal Canadian Mounted Police 69 13 6 4 4 1 3 85 8 4616
2018 National Headquarters 70 14 6 4 3 1 3 87 7 1311
2018 Specialized Policing Services 69 12 7 5 2 2 3 85 8 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 65 20 11 0 0 0 4 88 0 24

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Royal Canadian Mounted Police 48 28 13 5 4 0 1 77 10 4620
2018 National Headquarters 56 26 11 4 2 0 2 83 6 1316
2018 Specialized Policing Services 55 23 14 4 2 0 2 79 7 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 45 37 14 4 0 0 0 82 4 24

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Royal Canadian Mounted Police 55 22 10 6 5 0 1 78 12 4611
2018 National Headquarters 56 21 10 7 4 0 2 79 11 1312
2018 Specialized Policing Services 55 21 11 7 3 0 2 78 11 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 39 28 22 7 5 0 0 67 11 24

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Royal Canadian Mounted Police 52 10 4 2 1 0 31 90 5 4580
2018 National Headquarters 52 12 5 2 2 0 27 88 5 1310
2018 Specialized Policing Services 48 14 3 3 0 0 32 92 4 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 41 18 4 0 0 0 36 93 0 23

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Royal Canadian Mounted Police 62 21 8 2 1 0 5 88 4 4603
2018 National Headquarters 68 18 6 1 1 0 6 92 2 1309
2018 Specialized Policing Services 64 21 6 1 1 0 6 91 2 243
2018 Other Specialized Policing Services (CPC / CISC / SPI) 56 28 14 2 0 0 0 84 2 24

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Royal Canadian Mounted Police 72 14 5 3 3 1 4 89 5 4609
2018 National Headquarters 76 11 5 2 2 0 4 91 4 1309
2018 Specialized Policing Services 73 14 4 3 2 0 3 90 5 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 66 15 4 2 5 0 7 87 8 24

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Royal Canadian Mounted Police 49 28 13 4 2 0 2 80 7 4607
2018 National Headquarters 48 29 14 4 3 0 2 79 7 1314
2018 Specialized Policing Services 50 26 17 4 2 0 2 77 6 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 55 28 13 0 0 0 4 87 0 24

Question 63. Overall, my level of work-related stress is…

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Royal Canadian Mounted Police 19 34 32 11 4 0 0 53 15 4629
2018 National Headquarters 18 37 32 9 3 0 0 56 12 1316
2018 Specialized Policing Services 18 40 32 7 2 0 0 58 10 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 0 61 34 5 0 0 0 61 5 24

Question 64. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Royal Canadian Mounted Police 10 18 37 22 12 0 0 34 28 4561
2018 National Headquarters 8 16 38 26 12 0 0 38 24 1298
2018 Specialized Policing Services 8 14 36 29 14 0 0 43 21 240
2018 Other Specialized Policing Services (CPC / CISC / SPI) 9 17 27 29 17 0 0 46 27 24

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Royal Canadian Mounted Police 39 37 13 6 3 2 0 78 9 4613
2018 National Headquarters 45 38 10 4 2 1 0 84 6 1315
2018 Specialized Policing Services 39 41 10 6 2 2 0 81 8 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 31 45 16 4 4 0 0 75 9 23

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Royal Canadian Mounted Police 29 35 15 13 7 2 0 65 20 4622
2018 National Headquarters 32 36 15 12 5 1 0 69 17 1320
2018 Specialized Policing Services 30 37 14 12 5 2 0 68 17 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 15 44 15 26 0 0 0 59 26 24
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Royal Canadian Mounted Police 24 25 21 14 14 1 0 25 75 4631
2018 National Headquarters 23 27 22 14 13 1 0 23 77 1321
2018 Specialized Policing Services 19 25 26 13 15 1 0 20 80 244
2018 Other Specialized Policing Services (CPC / CISC / SPI) 18 29 22 22 8 0 0 18 82 24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109172
2018 Royal Canadian Mounted Police 29 3413
2018 National Headquarters 25 1004
2018 Specialized Policing Services 30 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 29 20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 35 109188
2018 Royal Canadian Mounted Police 29 3413
2018 National Headquarters 31 1004
2018 Specialized Policing Services 29 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 24 20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109138
2018 Royal Canadian Mounted Police 22 3413
2018 National Headquarters 23 1004
2018 Specialized Policing Services 26 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 30 20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2018 Public Service 44 109210
2018 Royal Canadian Mounted Police 43 3413
2018 National Headquarters 48 1004
2018 Specialized Policing Services 44 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 52 20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2018 Public Service 7 109103
2018 Royal Canadian Mounted Police 6 3413
2018 National Headquarters 8 1004
2018 Specialized Policing Services 7 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 6 20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Organization
(%)
Total responses
2018 Public Service 33 109160
2018 Royal Canadian Mounted Police 27 3413
2018 National Headquarters 30 1004
2018 Specialized Policing Services 25 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 31 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Organization
(%)
Total responses
2018 Public Service 34 109157
2018 Royal Canadian Mounted Police 40 3413
2018 National Headquarters 37 1004
2018 Specialized Policing Services 42 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 40 20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Royal Canadian Mounted Police 4 39 19 12 5 20 3205
2018 National Headquarters 4 39 20 12 6 19 958
2018 Specialized Policing Services 3 44 16 14 4 18 188
2018 Other Specialized Policing Services (CPC / CISC / SPI) 0 29 28 12 0 31 19

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 35 65 108456
2018 Royal Canadian Mounted Police 33 67 3381
2018 National Headquarters 28 72 999
2018 Specialized Policing Services 27 73 192
2018 Other Specialized Policing Services (CPC / CISC / SPI) 13 87 20

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Royal Canadian Mounted Police 13 21 18 17 22 1 7 38 42 3394
2018 National Headquarters 14 21 17 16 23 2 8 39 42 998
2018 Specialized Policing Services 16 22 15 19 20 1 7 42 42 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 0 29 0 27 28 0 16 35 65 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Royal Canadian Mounted Police 4 12 13 19 47 1 4 17 69 3399
2018 National Headquarters 4 12 14 17 46 1 5 18 67 998
2018 Specialized Policing Services 7 13 10 17 48 1 4 21 69 194
2018 Other Specialized Policing Services (CPC / CISC / SPI) 0 17 0 24 59 0 0 17 83 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Royal Canadian Mounted Police 37 17 14 11 13 1 7 58 27 4617
2018 National Headquarters 33 17 16 13 14 1 5 53 29 1313
2018 Specialized Policing Services 31 16 20 12 14 0 7 51 28 245
2018 Other Specialized Policing Services (CPC / CISC / SPI) 32 28 26 7 7 0 0 60 14 24
Date modified: