2018 Public Service Employee Survey Results for Department of Justice by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 47 7 9 4 0 1 80 13 579
2018 3 to 10 years in current department or agency 30 44 8 13 4 0 0 75 18 811
2018 11 to 20 years in current department or agency 22 52 10 12 4 0 0 74 17 868
2018 More than 20 years in current department or agency 36 47 10 6 2 0 0 83 8 258
2017 Less than 3 years in current department or agency 35 40 10 12 3 0 0 76 15 643
2017 3 to 10 years in current department or agency 30 42 11 12 4 0 0 72 17 1081
2017 11 to 20 years in current department or agency 26 46 10 13 5 0 0 72 18 1029
2017 More than 20 years in current department or agency 34 45 10 8 3 0 0 78 12 340
2014 Less than 3 years in current department or agency 37 35 10 10 6 0 1 73 16 334
2014 3 to 10 years in current department or agency 25 41 13 15 6 0 0 66 21 1418
2014 11 to 20 years in current department or agency 24 46 10 12 7 0 0 70 19 976
2014 More than 20 years in current department or agency 34 40 9 12 5 0 0 74 17 299

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 40 9 6 1 0 0 84 7 575
2018 3 to 10 years in current department or agency 43 41 8 5 3 0 0 84 8 806
2018 11 to 20 years in current department or agency 38 45 8 6 3 0 0 83 10 869
2018 More than 20 years in current department or agency 44 43 10 3 0 0 0 87 3 258
2017 Less than 3 years in current department or agency 47 37 7 5 3 0 0 84 8 643
2017 3 to 10 years in current department or agency 42 38 10 6 4 0 0 81 10 1078
2017 11 to 20 years in current department or agency 40 42 8 6 3 0 0 83 9 1028
2017 More than 20 years in current department or agency 49 39 6 4 2 0 0 88 6 339
2014 Less than 3 years in current department or agency 40 44 7 4 4 0 1 84 8 335
2014 3 to 10 years in current department or agency 36 42 11 8 3 0 0 78 11 1418
2014 11 to 20 years in current department or agency 39 42 10 7 3 0 0 81 9 975
2014 More than 20 years in current department or agency 47 38 7 6 2 0 0 85 8 300

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 42 6 5 1 0 0 89 6 572
2018 3 to 10 years in current department or agency 51 39 4 4 3 0 0 89 7 803
2018 11 to 20 years in current department or agency 44 42 6 5 3 0 0 86 9 865
2018 More than 20 years in current department or agency 51 39 6 4 0 0 0 90 4 258
2017 Less than 3 years in current department or agency 52 36 5 4 3 0 0 88 7 643
2017 3 to 10 years in current department or agency 50 36 5 5 3 0 0 86 8 1075
2017 11 to 20 years in current department or agency 49 38 5 5 3 0 0 87 8 1029
2017 More than 20 years in current department or agency 55 35 4 4 2 0 0 90 6 339
2014 Less than 3 years in current department or agency 51 37 6 3 3 0 0 87 6 335
2014 3 to 10 years in current department or agency 42 42 8 5 4 0 0 83 9 1417
2014 11 to 20 years in current department or agency 48 37 6 6 3 0 0 86 8 976
2014 More than 20 years in current department or agency 54 37 3 4 2 0 0 91 6 300

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 33 10 6 3 0 0 81 9 578
2018 3 to 10 years in current department or agency 38 38 9 11 5 0 0 76 15 809
2018 11 to 20 years in current department or agency 31 37 10 13 8 0 0 68 22 865
2018 More than 20 years in current department or agency 36 41 10 8 5 0 1 77 12 256
2017 Less than 3 years in current department or agency 51 29 9 7 3 0 0 81 10 643
2017 3 to 10 years in current department or agency 37 36 9 11 6 0 0 74 17 1077
2017 11 to 20 years in current department or agency 32 36 10 12 9 0 0 68 21 1027
2017 More than 20 years in current department or agency 35 35 11 8 9 0 0 71 17 339
2014 Less than 3 years in current department or agency 44 33 7 7 5 1 2 80 13 335
2014 3 to 10 years in current department or agency 34 37 12 11 6 0 0 71 17 1418
2014 11 to 20 years in current department or agency 29 37 11 13 9 1 0 66 22 976
2014 More than 20 years in current department or agency 31 38 11 12 8 0 0 69 20 299

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 46 12 4 2 0 0 82 6 571
2018 3 to 10 years in current department or agency 34 46 10 7 4 0 0 79 11 798
2018 11 to 20 years in current department or agency 31 45 11 9 5 0 0 76 14 862
2018 More than 20 years in current department or agency 37 46 8 6 3 0 0 83 9 256
2017 Less than 3 years in current department or agency 41 42 8 5 3 0 0 83 8 642
2017 3 to 10 years in current department or agency 32 46 11 7 4 0 0 78 11 1078
2017 11 to 20 years in current department or agency 30 46 10 9 4 0 0 77 13 1026
2017 More than 20 years in current department or agency 39 42 7 8 3 0 0 82 12 340
2014 Less than 3 years in current department or agency 36 47 9 4 4 0 0 83 8 335
2014 3 to 10 years in current department or agency 27 47 12 10 5 0 0 74 14 1417
2014 11 to 20 years in current department or agency 26 50 11 10 4 0 0 75 14 975
2014 More than 20 years in current department or agency 37 45 8 7 3 0 0 82 10 299

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 37 14 10 3 0 0 73 12 577
2018 3 to 10 years in current department or agency 25 33 14 17 11 0 0 58 28 809
2018 11 to 20 years in current department or agency 19 33 15 17 16 0 0 53 33 867
2018 More than 20 years in current department or agency 25 37 12 18 8 0 0 62 26 258
2017 Less than 3 years in current department or agency 39 38 10 8 3 1 0 78 12 641
2017 3 to 10 years in current department or agency 22 39 14 14 11 0 0 61 25 1077
2017 11 to 20 years in current department or agency 19 34 13 18 16 0 0 53 33 1026
2017 More than 20 years in current department or agency 21 37 14 16 12 0 0 58 28 340
2014 Less than 3 years in current department or agency 31 42 12 10 5 0 0 74 14 335
2014 3 to 10 years in current department or agency 19 37 17 16 12 0 0 55 28 1415
2014 11 to 20 years in current department or agency 18 35 15 19 13 0 0 53 32 975
2014 More than 20 years in current department or agency 23 37 11 16 13 0 0 61 28 299

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 40 12 8 2 0 0 78 10 578
2018 3 to 10 years in current department or agency 30 45 13 10 2 0 0 75 12 811
2018 11 to 20 years in current department or agency 25 44 16 10 5 0 0 69 15 867
2018 More than 20 years in current department or agency 31 45 10 9 5 0 0 76 14 258
2017 Less than 3 years in current department or agency 38 42 9 8 3 0 0 80 11 642
2017 3 to 10 years in current department or agency 27 47 12 10 4 0 0 74 14 1078
2017 11 to 20 years in current department or agency 25 45 15 11 4 0 0 70 15 1027
2017 More than 20 years in current department or agency 28 47 12 9 4 0 0 75 13 340

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 43 6 4 1 0 0 90 4 578
2018 3 to 10 years in current department or agency 42 42 9 6 1 0 0 84 8 809
2018 11 to 20 years in current department or agency 34 43 12 8 3 0 0 77 11 868
2018 More than 20 years in current department or agency 41 40 12 4 3 0 0 81 7 258
2017 Less than 3 years in current department or agency 47 40 7 4 2 1 0 87 6 640
2017 3 to 10 years in current department or agency 37 43 11 6 3 1 0 80 9 1079
2017 11 to 20 years in current department or agency 32 41 13 8 5 1 0 74 13 1025
2017 More than 20 years in current department or agency 38 38 13 6 4 1 0 77 11 339
2014 Less than 3 years in current department or agency 48 37 7 5 2 1 0 86 7 334
2014 3 to 10 years in current department or agency 29 44 15 8 3 1 0 73 12 1417
2014 11 to 20 years in current department or agency 31 40 16 8 4 1 0 71 12 974
2014 More than 20 years in current department or agency 36 39 11 9 4 0 0 76 13 300

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 576
2018 3 to 10 years in current department or agency 27 40 11 13 8 0 0 68 21 807
2018 11 to 20 years in current department or agency 23 34 16 15 13 0 0 56 28 868
2018 More than 20 years in current department or agency 29 40 12 10 9 0 0 69 19 258
2017 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 642
2017 3 to 10 years in current department or agency 26 39 12 13 11 0 0 64 24 1075
2017 11 to 20 years in current department or agency 20 37 14 15 13 0 0 57 29 1025
2017 More than 20 years in current department or agency 27 38 13 11 11 0 0 65 22 339

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 36 10 2 1 0 0 87 3 572
2018 3 to 10 years in current department or agency 48 39 8 3 2 0 0 87 5 801
2018 11 to 20 years in current department or agency 48 39 8 4 2 0 0 87 5 861
2018 More than 20 years in current department or agency 53 37 6 2 2 0 0 90 4 254
2017 Less than 3 years in current department or agency 54 34 7 3 2 0 0 88 5 640
2017 3 to 10 years in current department or agency 51 36 7 3 1 0 0 88 5 1075
2017 11 to 20 years in current department or agency 49 39 8 3 1 0 0 88 4 1026
2017 More than 20 years in current department or agency 59 30 6 4 1 0 0 89 5 337
2014 Less than 3 years in current department or agency 61 29 6 2 2 0 0 90 4 335
2014 3 to 10 years in current department or agency 55 35 8 2 1 0 0 89 3 1419
2014 11 to 20 years in current department or agency 57 31 8 3 1 0 0 88 4 975
2014 More than 20 years in current department or agency 61 30 6 1 1 0 0 92 2 300

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 39 15 10 3 0 0 71 13 574
2018 3 to 10 years in current department or agency 22 38 18 16 6 0 0 60 22 806
2018 11 to 20 years in current department or agency 21 38 15 14 12 0 0 59 27 863
2018 More than 20 years in current department or agency 24 40 12 14 10 0 0 64 24 257
2017 Less than 3 years in current department or agency 34 39 13 9 3 1 0 74 13 639
2017 3 to 10 years in current department or agency 24 40 14 14 8 0 0 64 22 1075
2017 11 to 20 years in current department or agency 20 41 13 16 10 0 0 61 26 1022
2017 More than 20 years in current department or agency 27 40 10 13 10 0 0 66 23 338
2014 Less than 3 years in current department or agency 28 41 13 10 6 0 1 70 16 335
2014 3 to 10 years in current department or agency 15 39 15 20 11 0 0 54 31 1417
2014 11 to 20 years in current department or agency 14 39 13 19 14 0 0 53 33 976
2014 More than 20 years in current department or agency 19 44 10 15 13 0 0 62 28 300

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 37 13 7 3 0 0 77 10 575
2018 3 to 10 years in current department or agency 29 36 15 13 6 0 0 66 20 802
2018 11 to 20 years in current department or agency 25 39 15 12 9 0 0 64 22 862
2018 More than 20 years in current department or agency 30 37 16 9 7 0 0 68 16 257
2017 Less than 3 years in current department or agency 41 35 12 7 3 0 0 77 10 639
2017 3 to 10 years in current department or agency 30 36 16 12 6 0 0 66 18 1073
2017 11 to 20 years in current department or agency 25 37 18 13 7 0 0 61 20 1025
2017 More than 20 years in current department or agency 27 40 16 9 7 0 0 68 16 336
2014 Less than 3 years in current department or agency 37 37 13 7 5 0 0 75 12 335
2014 3 to 10 years in current department or agency 22 38 16 15 7 0 0 61 22 1418
2014 11 to 20 years in current department or agency 20 36 17 15 12 0 0 56 27 975
2014 More than 20 years in current department or agency 25 38 16 12 10 0 0 62 21 300

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 39 12 7 2 0 0 79 9 574
2018 3 to 10 years in current department or agency 25 39 15 15 7 0 0 64 21 808
2018 11 to 20 years in current department or agency 21 36 16 15 12 0 0 57 27 864
2018 More than 20 years in current department or agency 29 42 10 12 7 0 0 71 19 257
2017 Less than 3 years in current department or agency 42 37 11 8 1 1 0 79 9 641
2017 3 to 10 years in current department or agency 27 40 15 11 6 0 0 67 18 1071
2017 11 to 20 years in current department or agency 23 38 14 15 10 0 0 61 25 1026
2017 More than 20 years in current department or agency 27 42 13 11 6 0 0 69 18 338
2014 Less than 3 years in current department or agency 42 37 10 6 4 1 0 79 10 335
2014 3 to 10 years in current department or agency 22 40 18 14 7 0 0 62 20 1416
2014 11 to 20 years in current department or agency 21 39 15 15 10 0 0 60 25 976
2014 More than 20 years in current department or agency 28 39 11 14 8 0 0 67 22 300

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 38 9 4 1 0 0 85 5 578
2018 3 to 10 years in current department or agency 37 43 10 6 3 0 0 81 9 809
2018 11 to 20 years in current department or agency 32 42 14 8 3 0 0 75 11 865
2018 More than 20 years in current department or agency 42 41 8 6 3 0 0 83 9 256
2017 Less than 3 years in current department or agency 48 37 8 4 2 0 0 85 7 639
2017 3 to 10 years in current department or agency 38 42 11 6 4 0 0 80 10 1074
2017 11 to 20 years in current department or agency 34 43 12 8 3 0 0 77 11 1022
2017 More than 20 years in current department or agency 41 41 6 9 3 0 0 82 12 337
2014 Less than 3 years in current department or agency 48 36 9 2 3 0 0 85 6 335
2014 3 to 10 years in current department or agency 34 43 13 7 3 0 0 77 10 1418
2014 11 to 20 years in current department or agency 34 42 11 8 4 0 0 77 12 974
2014 More than 20 years in current department or agency 39 43 9 5 2 0 0 83 8 299

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 31 17 9 4 0 0 70 13 583
2018 3 to 10 years in current department or agency 25 32 22 12 8 0 0 57 21 810
2018 11 to 20 years in current department or agency 20 33 22 14 11 0 0 53 25 867
2018 More than 20 years in current department or agency 20 29 26 15 9 0 1 50 24 255
2017 Less than 3 years in current department or agency 41 38 13 5 3 0 0 80 8 643
2017 3 to 10 years in current department or agency 24 39 20 11 5 0 1 64 16 1080
2017 11 to 20 years in current department or agency 22 32 23 14 9 0 1 54 23 1029
2017 More than 20 years in current department or agency 17 38 22 13 9 0 1 55 22 338
2014 Less than 3 years in current department or agency 36 38 16 6 5 0 0 74 11 335
2014 3 to 10 years in current department or agency 25 36 22 10 6 0 0 62 16 1418
2014 11 to 20 years in current department or agency 20 34 25 11 9 0 0 55 20 975
2014 More than 20 years in current department or agency 18 33 22 16 10 0 1 52 26 300

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 17 35 26 13 2 2 41 23 578
2018 3 to 10 years in current department or agency 6 21 42 22 8 0 1 30 27 810
2018 11 to 20 years in current department or agency 9 27 42 15 6 0 1 22 36 867
2018 More than 20 years in current department or agency 12 22 40 19 6 0 0 25 35 256
2017 Less than 3 years in current department or agency 5 16 38 23 13 2 4 38 22 638
2017 3 to 10 years in current department or agency 8 21 38 20 8 2 2 29 30 1074
2017 11 to 20 years in current department or agency 10 26 39 15 6 1 2 22 38 1024
2017 More than 20 years in current department or agency 9 22 41 18 6 1 3 25 33 336
2014 Less than 3 years in current department or agency 4 19 35 21 14 3 5 38 25 334
2014 3 to 10 years in current department or agency 8 25 38 20 6 1 3 27 34 1416
2014 11 to 20 years in current department or agency 10 28 39 16 5 0 2 22 39 973
2014 More than 20 years in current department or agency 10 29 40 14 5 0 3 19 40 299

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 9 24 29 26 5 2 59 15 578
2018 3 to 10 years in current department or agency 7 15 29 33 14 2 2 48 22 806
2018 11 to 20 years in current department or agency 8 19 31 26 12 2 1 40 28 863
2018 More than 20 years in current department or agency 8 16 29 31 12 3 2 45 25 257
2017 Less than 3 years in current department or agency 3 9 20 27 28 7 5 63 14 635
2017 3 to 10 years in current department or agency 8 15 29 27 15 3 4 45 24 1071
2017 11 to 20 years in current department or agency 9 16 30 27 12 3 3 41 27 1022
2017 More than 20 years in current department or agency 7 18 30 24 12 4 4 39 28 339
2014 Less than 3 years in current department or agency 4 11 25 28 23 5 5 56 17 334
2014 3 to 10 years in current department or agency 9 19 30 25 12 2 3 39 29 1414
2014 11 to 20 years in current department or agency 9 19 35 23 9 2 2 34 30 972
2014 More than 20 years in current department or agency 8 18 32 25 9 3 4 37 28 299

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 17 30 22 17 4 3 42 26 578
2018 3 to 10 years in current department or agency 13 24 37 16 7 1 1 24 38 805
2018 11 to 20 years in current department or agency 17 26 34 15 6 1 1 22 44 866
2018 More than 20 years in current department or agency 18 28 34 10 8 1 2 18 47 257
2017 Less than 3 years in current department or agency 9 16 29 21 16 5 5 41 27 637
2017 3 to 10 years in current department or agency 17 21 33 18 7 1 2 26 39 1076
2017 11 to 20 years in current department or agency 19 24 33 14 5 1 3 20 46 1023
2017 More than 20 years in current department or agency 17 23 32 15 8 1 3 25 42 337
2014 Less than 3 years in current department or agency 14 15 28 20 13 5 6 37 32 334
2014 3 to 10 years in current department or agency 20 25 30 16 5 1 2 22 47 1414
2014 11 to 20 years in current department or agency 20 28 32 13 4 1 2 17 50 975
2014 More than 20 years in current department or agency 21 24 29 16 7 1 3 24 47 300

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 9 31 30 21 1 2 52 16 578
2018 3 to 10 years in current department or agency 9 20 41 22 7 0 1 30 29 802
2018 11 to 20 years in current department or agency 11 26 42 16 6 0 0 21 37 855
2018 More than 20 years in current department or agency 10 26 42 17 4 1 0 21 36 256
2017 Less than 3 years in current department or agency 3 13 29 28 22 1 4 52 17 636
2017 3 to 10 years in current department or agency 9 20 38 25 7 1 1 33 29 1073
2017 11 to 20 years in current department or agency 12 24 39 17 5 0 3 23 37 1019
2017 More than 20 years in current department or agency 8 29 42 15 5 1 2 20 37 336
2014 Less than 3 years in current department or agency 6 11 31 28 20 2 4 50 17 330
2014 3 to 10 years in current department or agency 10 19 38 25 7 0 2 33 29 1406
2014 11 to 20 years in current department or agency 10 26 43 15 4 0 1 19 37 968
2014 More than 20 years in current department or agency 13 23 44 15 4 0 2 19 37 299

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 19 22 24 21 3 3 48 28 577
2018 3 to 10 years in current department or agency 19 26 31 16 6 1 1 23 46 809
2018 11 to 20 years in current department or agency 24 31 28 10 6 1 1 16 56 864
2018 More than 20 years in current department or agency 18 32 30 15 3 0 1 19 51 258
2017 Less than 3 years in current department or agency 8 15 25 21 22 4 5 47 25 633
2017 3 to 10 years in current department or agency 19 27 30 15 7 1 2 22 47 1072
2017 11 to 20 years in current department or agency 23 31 26 12 5 0 2 17 56 1022
2017 More than 20 years in current department or agency 18 28 31 14 7 0 2 21 48 337
2014 Less than 3 years in current department or agency 12 18 26 19 16 3 6 39 33 334
2014 3 to 10 years in current department or agency 23 29 27 13 5 1 2 19 53 1412
2014 11 to 20 years in current department or agency 27 33 28 9 3 0 1 12 60 974
2014 More than 20 years in current department or agency 26 33 26 10 4 0 2 14 60 299

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 15 27 20 18 8 3 43 28 577
2018 3 to 10 years in current department or agency 13 18 33 23 10 1 2 34 32 805
2018 11 to 20 years in current department or agency 16 24 30 18 9 1 1 28 41 859
2018 More than 20 years in current department or agency 13 22 29 23 8 2 3 33 36 255
2017 Less than 3 years in current department or agency 6 15 21 20 21 10 8 50 25 638
2017 3 to 10 years in current department or agency 11 19 31 22 12 1 3 36 32 1076
2017 11 to 20 years in current department or agency 11 21 29 25 10 1 3 36 34 1022
2017 More than 20 years in current department or agency 9 20 31 21 12 1 5 36 31 338
2014 Less than 3 years in current department or agency 7 13 21 21 22 10 6 51 23 332
2014 3 to 10 years in current department or agency 10 16 31 26 11 1 4 39 28 1411
2014 11 to 20 years in current department or agency 9 16 34 27 10 1 3 38 26 972
2014 More than 20 years in current department or agency 8 14 37 26 9 2 4 37 23 300

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 17 31 23 14 5 2 40 26 581
2018 3 to 10 years in current department or agency 13 22 39 16 6 2 2 23 37 809
2018 11 to 20 years in current department or agency 19 25 34 14 5 2 1 19 46 864
2018 More than 20 years in current department or agency 17 36 28 12 4 1 2 16 54 258
2017 Less than 3 years in current department or agency 7 17 32 15 18 6 5 37 27 637
2017 3 to 10 years in current department or agency 15 22 34 17 7 3 2 25 39 1076
2017 11 to 20 years in current department or agency 19 29 32 11 5 3 3 16 50 1022
2017 More than 20 years in current department or agency 23 25 31 13 5 1 2 18 50 336
2014 Less than 3 years in current department or agency 13 16 29 19 13 5 5 35 33 334
2014 3 to 10 years in current department or agency 18 25 32 14 5 3 3 21 45 1416
2014 11 to 20 years in current department or agency 23 27 32 10 4 2 2 14 53 971
2014 More than 20 years in current department or agency 21 26 34 10 5 1 3 16 48 298
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 32 18 6 6 13 4 64 14 578
2018 3 to 10 years in current department or agency 17 31 19 14 9 7 3 53 26 809
2018 11 to 20 years in current department or agency 14 31 20 15 12 6 2 49 30 867
2018 More than 20 years in current department or agency 21 32 17 12 8 6 4 58 22 253
2017 Less than 3 years in current department or agency 30 23 14 8 5 11 8 66 16 640
2017 3 to 10 years in current department or agency 22 26 18 14 10 6 3 53 27 1078
2017 11 to 20 years in current department or agency 18 30 18 12 11 6 4 54 26 1028
2017 More than 20 years in current department or agency 20 34 14 16 9 6 1 59 26 340
2014 Less than 3 years in current department or agency 36 25 12 8 5 9 5 72 15 335
2014 3 to 10 years in current department or agency 26 28 17 12 8 5 3 59 23 1419
2014 11 to 20 years in current department or agency 25 29 15 13 9 6 3 59 24 976
2014 More than 20 years in current department or agency 28 32 17 9 5 6 3 66 15 300

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 30 8 10 3 2 0 78 14 578
2018 3 to 10 years in current department or agency 33 33 10 15 8 1 0 66 24 803
2018 11 to 20 years in current department or agency 26 33 13 13 12 1 0 61 26 865
2018 More than 20 years in current department or agency 34 35 8 12 9 2 0 71 21 254
2017 Less than 3 years in current department or agency 48 29 9 8 3 3 0 79 11 642
2017 3 to 10 years in current department or agency 32 32 14 12 9 1 0 65 21 1076
2017 11 to 20 years in current department or agency 30 34 11 12 11 2 0 65 23 1030
2017 More than 20 years in current department or agency 31 35 11 13 7 3 0 68 20 340
2014 Less than 3 years in current department or agency 51 26 10 7 5 1 0 78 12 335
2014 3 to 10 years in current department or agency 36 31 10 12 8 2 0 68 21 1419
2014 11 to 20 years in current department or agency 34 33 10 12 8 2 0 69 21 975
2014 More than 20 years in current department or agency 43 36 9 7 5 0 0 79 12 300

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 18 18 11 8 28 3 45 28 579
2018 3 to 10 years in current department or agency 7 19 18 20 17 15 2 32 45 804
2018 11 to 20 years in current department or agency 6 20 18 24 18 14 1 30 49 863
2018 More than 20 years in current department or agency 10 22 17 22 14 15 2 38 42 254
2017 Less than 3 years in current department or agency 15 18 14 13 6 32 2 51 28 642
2017 3 to 10 years in current department or agency 7 17 16 23 16 19 2 31 49 1078
2017 11 to 20 years in current department or agency 7 18 16 22 17 17 2 31 49 1028
2017 More than 20 years in current department or agency 9 20 18 22 15 15 1 34 44 337
2014 Less than 3 years in current department or agency 17 19 12 11 6 32 3 55 27 335
2014 3 to 10 years in current department or agency 8 16 19 20 14 20 2 31 44 1419
2014 11 to 20 years in current department or agency 7 21 15 24 17 15 1 33 49 975
2014 More than 20 years in current department or agency 8 30 16 19 12 13 2 44 37 300

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 34 5 6 2 0 0 87 8 578
2018 3 to 10 years in current department or agency 39 41 9 8 3 0 0 79 11 802
2018 11 to 20 years in current department or agency 36 40 10 9 5 0 0 76 13 866
2018 More than 20 years in current department or agency 42 41 8 7 2 0 0 83 9 255
2017 Less than 3 years in current department or agency 57 29 6 6 1 0 0 87 8 641
2017 3 to 10 years in current department or agency 40 40 8 9 4 0 0 80 12 1077
2017 11 to 20 years in current department or agency 36 43 8 8 4 1 0 80 12 1025
2017 More than 20 years in current department or agency 39 44 7 7 3 1 0 83 10 336
2014 Less than 3 years in current department or agency 53 33 7 4 2 0 0 87 7 335
2014 3 to 10 years in current department or agency 41 38 10 8 3 0 0 79 11 1419
2014 11 to 20 years in current department or agency 36 47 6 7 3 0 0 83 10 976
2014 More than 20 years in current department or agency 45 42 7 4 2 0 0 87 6 300

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 39 11 3 0 0 0 85 4 578
2018 3 to 10 years in current department or agency 37 44 11 5 2 0 0 81 8 806
2018 11 to 20 years in current department or agency 34 44 11 7 3 1 0 79 10 866
2018 More than 20 years in current department or agency 42 42 8 5 2 0 0 84 8 252
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 32 11 8 4 2 1 77 12 578
2018 3 to 10 years in current department or agency 36 36 12 11 4 1 0 73 15 808
2018 11 to 20 years in current department or agency 28 37 14 12 9 0 0 65 21 865
2018 More than 20 years in current department or agency 33 37 14 10 5 0 0 70 16 257
2017 Less than 3 years in current department or agency 43 36 11 6 3 1 0 80 9 642
2017 3 to 10 years in current department or agency 37 35 12 10 6 0 0 72 16 1079
2017 11 to 20 years in current department or agency 31 38 13 10 8 0 0 69 18 1026
2017 More than 20 years in current department or agency 29 43 10 11 6 0 0 73 17 338
2014 Less than 3 years in current department or agency 43 37 8 5 5 0 1 81 10 335
2014 3 to 10 years in current department or agency 35 35 12 11 5 0 0 71 17 1418
2014 11 to 20 years in current department or agency 34 37 13 9 6 0 0 72 15 977
2014 More than 20 years in current department or agency 32 42 10 11 5 1 0 74 16 300

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 26 9 4 4 3 1 83 8 575
2018 3 to 10 years in current department or agency 48 29 11 6 4 1 0 79 11 810
2018 11 to 20 years in current department or agency 38 31 14 7 7 2 0 71 14 864
2018 More than 20 years in current department or agency 44 30 11 7 5 3 0 77 12 256
2017 Less than 3 years in current department or agency 57 27 8 3 2 4 0 87 5 643
2017 3 to 10 years in current department or agency 46 28 12 7 4 2 1 76 11 1079
2017 11 to 20 years in current department or agency 40 33 13 6 6 2 1 74 13 1027
2017 More than 20 years in current department or agency 39 32 12 6 5 5 0 75 12 340
2014 Less than 3 years in current department or agency 55 28 6 3 3 2 2 87 7 335
2014 3 to 10 years in current department or agency 45 27 14 7 5 2 1 74 12 1415
2014 11 to 20 years in current department or agency 42 29 13 8 5 3 1 73 14 977
2014 More than 20 years in current department or agency 46 30 10 8 4 3 1 78 12 300

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 29 9 7 4 2 2 79 11 574
2018 3 to 10 years in current department or agency 41 35 11 8 4 0 1 76 13 804
2018 11 to 20 years in current department or agency 34 34 12 11 7 1 0 69 19 863
2018 More than 20 years in current department or agency 39 32 13 9 6 0 1 72 15 257
2017 Less than 3 years in current department or agency 51 30 8 7 2 1 0 82 9 642
2017 3 to 10 years in current department or agency 41 33 12 9 5 0 0 74 14 1080
2017 11 to 20 years in current department or agency 35 35 12 9 8 1 0 71 17 1026
2017 More than 20 years in current department or agency 37 33 10 11 6 2 0 72 18 339
2014 Less than 3 years in current department or agency 50 30 9 5 4 1 1 81 10 335
2014 3 to 10 years in current department or agency 39 33 12 11 5 1 0 72 15 1417
2014 11 to 20 years in current department or agency 39 34 10 10 6 1 0 74 16 976
2014 More than 20 years in current department or agency 40 36 8 11 4 1 0 77 15 298

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 24 7 4 3 1 0 86 7 577
2018 3 to 10 years in current department or agency 56 24 9 5 5 0 0 81 10 803
2018 11 to 20 years in current department or agency 45 29 12 5 8 2 0 75 13 864
2018 More than 20 years in current department or agency 51 27 11 7 3 1 0 78 11 255
2017 Less than 3 years in current department or agency 63 23 9 2 2 1 0 87 4 640
2017 3 to 10 years in current department or agency 56 24 9 5 5 1 0 81 10 1078
2017 11 to 20 years in current department or agency 48 26 12 7 6 2 0 76 12 1025
2017 More than 20 years in current department or agency 49 28 9 5 7 3 0 79 12 340

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 26 10 6 4 1 0 79 10 578
2018 3 to 10 years in current department or agency 48 29 10 8 5 0 0 77 14 810
2018 11 to 20 years in current department or agency 38 31 13 9 8 1 0 70 17 863
2018 More than 20 years in current department or agency 45 29 10 10 4 0 1 75 15 257
2017 Less than 3 years in current department or agency 60 25 9 4 2 0 0 85 6 640
2017 3 to 10 years in current department or agency 49 26 11 7 6 0 0 76 13 1074
2017 11 to 20 years in current department or agency 43 32 11 8 7 0 0 75 14 1021
2017 More than 20 years in current department or agency 46 27 11 9 5 1 0 74 14 337
2014 Less than 3 years in current department or agency 58 27 6 3 4 0 1 86 8 335
2014 3 to 10 years in current department or agency 45 29 11 9 5 1 0 75 14 1417
2014 11 to 20 years in current department or agency 46 29 10 9 5 0 0 76 14 976
2014 More than 20 years in current department or agency 49 29 9 7 5 1 0 79 12 298
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 34 11 7 0 3 9 79 8 74
2018 3 to 10 years in current department or agency 27 38 14 10 3 2 6 71 14 109
2018 11 to 20 years in current department or agency 22 38 18 9 7 1 5 64 18 187
2018 More than 20 years in current department or agency 36 40 10 7 1 0 5 80 9 76
2017 Less than 3 years in current department or agency 34 31 14 7 0 3 12 76 8 76
2017 3 to 10 years in current department or agency 23 34 14 11 5 4 10 66 18 136
2017 11 to 20 years in current department or agency 25 42 10 12 3 4 4 73 16 197
2017 More than 20 years in current department or agency 29 36 10 12 6 3 4 70 19 103
2014 Less than 3 years in current department or agency 27 25 11 7 0 11 19 74 10 44
2014 3 to 10 years in current department or agency 28 38 14 10 3 3 4 71 14 157
2014 11 to 20 years in current department or agency 23 37 16 13 5 1 4 64 19 228
2014 More than 20 years in current department or agency 25 36 12 9 10 3 4 65 21 109

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 28 11 3 1 10 1 83 5 582
2018 3 to 10 years in current department or agency 26 35 17 9 4 8 0 67 15 811
2018 11 to 20 years in current department or agency 23 28 20 11 8 10 0 57 21 870
2018 More than 20 years in current department or agency 27 32 16 9 9 8 0 63 19 257
2017 Less than 3 years in current department or agency 48 26 9 3 2 11 0 84 6 643
2017 3 to 10 years in current department or agency 27 34 16 8 6 9 0 67 15 1077
2017 11 to 20 years in current department or agency 24 31 18 10 8 10 0 61 20 1026
2017 More than 20 years in current department or agency 21 32 20 10 7 9 0 59 19 339
2014 Less than 3 years in current department or agency 45 27 10 4 2 11 1 81 7 335
2014 3 to 10 years in current department or agency 24 34 17 9 5 10 0 65 15 1418
2014 11 to 20 years in current department or agency 23 32 19 10 6 10 0 61 17 974
2014 More than 20 years in current department or agency 21 38 16 10 6 8 0 64 18 300

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 32 12 5 3 5 0 79 8 582
2018 3 to 10 years in current department or agency 21 33 19 15 9 2 0 56 25 809
2018 11 to 20 years in current department or agency 17 31 20 15 15 3 0 49 31 868
2018 More than 20 years in current department or agency 18 33 18 19 12 1 0 51 31 256
2017 Less than 3 years in current department or agency 47 28 11 5 3 6 0 80 9 642
2017 3 to 10 years in current department or agency 20 34 19 14 10 2 0 56 25 1078
2017 11 to 20 years in current department or agency 17 32 19 16 15 2 0 50 31 1029
2017 More than 20 years in current department or agency 16 30 17 21 13 3 0 48 35 340
2014 Less than 3 years in current department or agency 41 31 13 7 4 4 0 75 11 335
2014 3 to 10 years in current department or agency 18 33 21 15 10 2 0 53 26 1419
2014 11 to 20 years in current department or agency 14 31 20 21 12 2 0 46 34 974
2014 More than 20 years in current department or agency 14 38 16 16 15 1 0 52 32 300

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 34 15 8 2 11 0 72 12 581
2018 3 to 10 years in current department or agency 15 28 24 19 9 6 0 45 29 810
2018 11 to 20 years in current department or agency 9 29 21 20 14 6 0 41 36 865
2018 More than 20 years in current department or agency 12 25 22 22 14 4 0 38 38 255
2017 Less than 3 years in current department or agency 33 29 15 7 4 13 0 71 12 641
2017 3 to 10 years in current department or agency 13 31 20 17 12 6 0 47 31 1075
2017 11 to 20 years in current department or agency 10 26 22 21 14 6 0 39 37 1027
2017 More than 20 years in current department or agency 9 29 20 22 13 6 0 41 37 340
2014 Less than 3 years in current department or agency 29 31 15 9 6 10 0 66 17 335
2014 3 to 10 years in current department or agency 12 27 21 20 12 7 0 42 34 1416
2014 11 to 20 years in current department or agency 9 25 24 24 13 5 0 36 39 974
2014 More than 20 years in current department or agency 8 31 23 18 16 5 0 40 36 299

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 37 15 11 4 6 0 69 15 580
2018 3 to 10 years in current department or agency 12 29 23 21 12 3 0 42 34 810
2018 11 to 20 years in current department or agency 10 30 19 23 15 3 0 41 39 869
2018 More than 20 years in current department or agency 13 32 18 22 14 2 0 45 37 256
2017 Less than 3 years in current department or agency 32 33 14 9 5 8 0 70 15 640
2017 3 to 10 years in current department or agency 14 28 21 21 13 3 0 44 35 1077
2017 11 to 20 years in current department or agency 10 29 20 23 16 3 0 40 40 1023
2017 More than 20 years in current department or agency 11 31 18 23 14 3 0 43 38 338
2014 Less than 3 years in current department or agency 29 32 13 13 7 5 1 64 21 335
2014 3 to 10 years in current department or agency 12 28 20 22 15 3 0 41 38 1418
2014 11 to 20 years in current department or agency 8 27 19 26 16 3 0 37 44 974
2014 More than 20 years in current department or agency 9 30 22 19 18 2 0 40 37 300
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 44 16 5 2 2 0 77 7 576
2018 3 to 10 years in current department or agency 22 42 21 11 3 1 0 65 14 808
2018 11 to 20 years in current department or agency 16 41 22 14 5 1 0 58 19 862
2018 More than 20 years in current department or agency 18 44 19 13 5 1 0 63 18 258
2017 Less than 3 years in current department or agency 38 41 11 6 2 2 0 80 8 639
2017 3 to 10 years in current department or agency 21 42 19 13 4 1 0 63 17 1076
2017 11 to 20 years in current department or agency 17 42 18 15 7 1 0 60 22 1023
2017 More than 20 years in current department or agency 17 40 21 14 5 2 0 59 20 340
2014 Less than 3 years in current department or agency 31 39 17 6 3 3 0 72 10 335
2014 3 to 10 years in current department or agency 16 41 21 13 6 2 0 58 20 1418
2014 11 to 20 years in current department or agency 12 37 23 17 9 3 0 50 26 975
2014 More than 20 years in current department or agency 17 35 21 16 10 2 0 53 26 300

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 37 11 8 3 3 1 78 11 576
2018 3 to 10 years in current department or agency 31 41 13 10 3 1 0 73 13 808
2018 11 to 20 years in current department or agency 31 40 12 10 4 2 1 72 15 864
2018 More than 20 years in current department or agency 34 35 13 11 5 2 0 71 16 258
2017 Less than 3 years in current department or agency 43 29 8 8 4 7 2 79 12 638
2017 3 to 10 years in current department or agency 36 38 11 8 3 2 1 77 11 1072
2017 11 to 20 years in current department or agency 34 39 11 9 5 2 0 75 14 1025
2017 More than 20 years in current department or agency 38 35 11 6 4 5 1 77 11 339
2014 Less than 3 years in current department or agency 48 29 8 7 4 3 1 80 12 335
2014 3 to 10 years in current department or agency 39 38 10 7 3 2 0 79 11 1418
2014 11 to 20 years in current department or agency 38 34 11 8 5 4 0 76 13 976
2014 More than 20 years in current department or agency 40 37 8 9 4 2 1 79 13 300

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 39 15 3 1 2 0 81 5 578
2018 3 to 10 years in current department or agency 28 42 21 6 2 1 0 70 9 804
2018 11 to 20 years in current department or agency 25 40 22 7 5 1 0 66 12 862
2018 More than 20 years in current department or agency 29 39 20 5 5 1 0 69 10 257

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 21 22 9 8 16 3 52 21 579
2018 3 to 10 years in current department or agency 11 20 20 19 18 11 2 35 42 806
2018 11 to 20 years in current department or agency 10 16 21 20 23 9 2 29 48 864
2018 More than 20 years in current department or agency 11 21 21 18 16 11 3 37 39 257
2017 Less than 3 years in current department or agency 23 16 17 10 8 22 5 53 24 640
2017 3 to 10 years in current department or agency 12 19 17 18 19 13 3 36 43 1075
2017 11 to 20 years in current department or agency 10 16 18 18 24 10 3 31 48 1026
2017 More than 20 years in current department or agency 10 17 20 18 20 10 5 32 45 338
2014 Less than 3 years in current department or agency 18 19 16 11 10 18 8 49 29 335
2014 3 to 10 years in current department or agency 11 18 19 18 19 13 2 34 43 1416
2014 11 to 20 years in current department or agency 11 17 18 18 22 12 2 32 47 976
2014 More than 20 years in current department or agency 14 22 13 17 17 12 5 44 40 300

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 34 13 10 4 5 0 71 15 579
2018 3 to 10 years in current department or agency 16 33 18 20 13 0 0 49 33 802
2018 11 to 20 years in current department or agency 12 27 20 21 20 1 0 39 41 863
2018 More than 20 years in current department or agency 13 37 16 19 13 1 0 51 33 257
2017 Less than 3 years in current department or agency 37 35 8 8 5 7 0 78 13 641
2017 3 to 10 years in current department or agency 21 33 16 16 12 1 0 55 29 1071
2017 11 to 20 years in current department or agency 15 33 18 19 14 1 0 48 34 1027
2017 More than 20 years in current department or agency 17 39 13 17 12 2 0 57 30 336
2014 Less than 3 years in current department or agency 30 30 13 10 6 9 1 67 18 332
2014 3 to 10 years in current department or agency 18 32 16 18 16 1 0 50 34 1418
2014 11 to 20 years in current department or agency 12 32 16 21 17 2 0 45 39 975
2014 More than 20 years in current department or agency 18 36 13 15 16 1 1 55 32 300

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 31 13 14 7 6 1 62 23 579
2018 3 to 10 years in current department or agency 13 28 15 22 20 0 1 42 43 810
2018 11 to 20 years in current department or agency 9 18 14 23 34 1 1 28 57 864
2018 More than 20 years in current department or agency 10 18 16 18 32 1 4 30 53 256
2017 Less than 3 years in current department or agency 26 30 14 13 8 9 2 62 23 643
2017 3 to 10 years in current department or agency 15 23 13 21 26 1 1 38 48 1079
2017 11 to 20 years in current department or agency 9 18 11 22 38 1 1 28 61 1028
2017 More than 20 years in current department or agency 12 18 12 18 34 2 4 31 55 340
2014 Less than 3 years in current department or agency 17 26 11 17 16 6 6 50 38 335
2014 3 to 10 years in current department or agency 9 16 11 23 38 2 1 26 63 1418
2014 11 to 20 years in current department or agency 7 15 11 22 41 2 1 22 66 976
2014 More than 20 years in current department or agency 9 19 10 20 36 4 1 30 59 300

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 39 21 6 2 6 0 69 9 579
2018 3 to 10 years in current department or agency 14 35 26 15 6 4 0 50 22 809
2018 11 to 20 years in current department or agency 13 32 27 15 10 4 0 46 26 864
2018 More than 20 years in current department or agency 14 33 24 14 9 5 0 49 25 257
2017 Less than 3 years in current department or agency 28 37 17 6 3 9 1 72 10 640
2017 3 to 10 years in current department or agency 15 34 25 13 8 4 0 52 22 1078
2017 11 to 20 years in current department or agency 12 33 23 17 10 4 0 47 28 1026
2017 More than 20 years in current department or agency 15 33 22 13 8 8 0 53 23 339

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 30 12 4 2 5 0 82 6 579
2018 3 to 10 years in current department or agency 36 40 14 3 3 4 0 79 7 809
2018 11 to 20 years in current department or agency 32 39 16 4 5 4 0 75 9 861
2018 More than 20 years in current department or agency 42 35 13 5 3 2 0 79 8 256
2017 Less than 3 years in current department or agency 47 31 12 3 1 6 0 84 4 643
2017 3 to 10 years in current department or agency 33 38 16 6 3 4 1 74 9 1077
2017 11 to 20 years in current department or agency 30 39 16 5 5 4 0 72 11 1024
2017 More than 20 years in current department or agency 33 42 14 4 4 4 0 78 8 340
2014 Less than 3 years in current department or agency 49 31 11 1 1 7 0 87 2 335
2014 3 to 10 years in current department or agency 37 36 15 5 3 5 0 76 8 1415
2014 11 to 20 years in current department or agency 33 40 14 4 4 5 0 77 9 976
2014 More than 20 years in current department or agency 37 41 11 2 2 6 1 84 5 300

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 35 11 3 2 1 0 84 5 578
2018 3 to 10 years in current department or agency 33 43 14 6 3 1 0 77 9 807
2018 11 to 20 years in current department or agency 26 42 15 8 6 3 0 70 14 866
2018 More than 20 years in current department or agency 33 41 11 9 4 3 0 76 13 256
2017 Less than 3 years in current department or agency 48 35 8 4 1 3 0 86 5 642
2017 3 to 10 years in current department or agency 32 40 15 7 3 3 0 74 11 1076
2017 11 to 20 years in current department or agency 25 42 16 9 6 2 0 68 15 1025
2017 More than 20 years in current department or agency 28 41 15 8 3 5 0 73 12 336
2014 Less than 3 years in current department or agency 52 33 8 3 2 2 0 87 5 335
2014 3 to 10 years in current department or agency 36 38 14 7 3 3 0 76 10 1417
2014 11 to 20 years in current department or agency 31 39 16 7 4 3 0 72 12 976
2014 More than 20 years in current department or agency 35 40 12 7 3 3 0 77 10 300

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 29 6 2 1 0 0 92 3 575
2018 3 to 10 years in current department or agency 40 39 12 6 3 0 0 79 9 811
2018 11 to 20 years in current department or agency 31 39 14 10 6 1 0 71 15 865
2018 More than 20 years in current department or agency 39 34 12 9 6 0 0 73 15 256
2017 Less than 3 years in current department or agency 61 30 6 2 0 0 0 92 2 641
2017 3 to 10 years in current department or agency 39 39 10 7 4 0 0 79 11 1075
2017 11 to 20 years in current department or agency 30 43 12 8 6 0 0 73 15 1027
2017 More than 20 years in current department or agency 36 36 14 8 6 0 0 72 14 340
2014 Less than 3 years in current department or agency 66 24 6 3 1 0 0 89 4 335
2014 3 to 10 years in current department or agency 38 40 12 6 3 0 0 78 9 1419
2014 11 to 20 years in current department or agency 33 40 12 9 5 0 0 74 15 972
2014 More than 20 years in current department or agency 35 39 9 10 6 1 0 74 16 299

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 30 12 4 2 0 0 81 7 578
2018 3 to 10 years in current department or agency 30 36 19 9 5 0 0 67 15 809
2018 11 to 20 years in current department or agency 21 34 21 13 10 1 0 56 23 865
2018 More than 20 years in current department or agency 27 30 20 12 8 0 0 58 21 257
2017 Less than 3 years in current department or agency 51 32 10 4 2 1 0 84 6 641
2017 3 to 10 years in current department or agency 29 34 19 12 6 0 0 63 18 1077
2017 11 to 20 years in current department or agency 22 34 20 13 9 1 0 57 22 1027
2017 More than 20 years in current department or agency 25 35 18 12 9 1 0 61 21 339
2014 Less than 3 years in current department or agency 43 36 9 8 4 1 0 79 11 335
2014 3 to 10 years in current department or agency 22 37 19 14 7 1 0 59 21 1419
2014 11 to 20 years in current department or agency 17 35 21 16 10 1 0 53 26 974
2014 More than 20 years in current department or agency 20 40 16 12 11 2 0 60 23 300

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 33 11 5 2 0 0 83 7 575
2018 3 to 10 years in current department or agency 29 39 16 10 5 0 0 69 15 809
2018 11 to 20 years in current department or agency 21 35 20 15 8 0 0 56 24 860
2018 More than 20 years in current department or agency 26 36 14 15 8 0 0 63 23 256
2017 Less than 3 years in current department or agency 49 35 9 5 2 0 0 84 7 643
2017 3 to 10 years in current department or agency 29 38 15 13 5 0 0 66 18 1078
2017 11 to 20 years in current department or agency 22 37 18 15 8 0 0 59 23 1024
2017 More than 20 years in current department or agency 24 38 13 15 10 0 0 63 25 340
2014 Less than 3 years in current department or agency 43 36 10 6 3 1 0 80 10 335
2014 3 to 10 years in current department or agency 21 38 20 14 7 0 0 59 21 1419
2014 11 to 20 years in current department or agency 17 37 19 16 11 0 0 54 27 974
2014 More than 20 years in current department or agency 19 42 15 13 10 1 0 62 23 300

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 25 15 11 5 3 0 68 16 579
2018 3 to 10 years in current department or agency 28 29 18 13 8 2 1 60 22 808
2018 11 to 20 years in current department or agency 23 25 22 15 10 4 1 51 26 867
2018 More than 20 years in current department or agency 32 25 18 13 8 3 2 59 22 256
2017 Less than 3 years in current department or agency 39 24 15 9 5 8 0 69 15 641
2017 3 to 10 years in current department or agency 26 25 21 13 10 4 1 54 24 1077
2017 11 to 20 years in current department or agency 23 26 19 15 10 6 2 53 27 1026
2017 More than 20 years in current department or agency 27 30 14 10 10 6 3 63 22 340
2014 Less than 3 years in current department or agency 34 26 19 9 7 3 2 62 17 335
2014 3 to 10 years in current department or agency 24 26 18 15 11 5 1 53 27 1419
2014 11 to 20 years in current department or agency 24 26 19 13 10 6 1 54 25 976
2014 More than 20 years in current department or agency 28 29 11 10 9 9 4 66 22 300
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 40 36 579
2018 3 to 10 years in current department or agency 22 39 38 812
2018 11 to 20 years in current department or agency 22 38 40 867
2018 More than 20 years in current department or agency 26 41 33 256
2017 Less than 3 years in current department or agency 26 38 36 642
2017 3 to 10 years in current department or agency 24 37 39 1078
2017 11 to 20 years in current department or agency 20 41 38 1028
2017 More than 20 years in current department or agency 28 42 30 340
2014 Less than 3 years in current department or agency 27 35 37 335
2014 3 to 10 years in current department or agency 25 36 39 1419
2014 11 to 20 years in current department or agency 19 44 37 977
2014 More than 20 years in current department or agency 17 48 35 298

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 31 38 4 19 6 138
2018 3 to 10 years in current department or agency 3 38 36 12 2 8 184
2018 11 to 20 years in current department or agency 14 32 29 16 0 8 190
2018 More than 20 years in current department or agency 65 21 4 6 1 2 69
2017 Less than 3 years in current department or agency 2 23 39 5 23 6 171
2017 3 to 10 years in current department or agency 6 29 49 11 1 4 259
2017 11 to 20 years in current department or agency 15 30 29 18 2 5 211
2017 More than 20 years in current department or agency 61 11 6 15 1 7 93
2014 Less than 3 years in current department or agency 6 20 40 10 9999 24 96
2014 3 to 10 years in current department or agency 6 33 38 14 9999 9 366
2014 11 to 20 years in current department or agency 17 36 23 15 9999 10 187
2014 More than 20 years in current department or agency 64 15 4 10 9999 7 51
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 87 578
2018 3 to 10 years in current department or agency 14 86 810
2018 11 to 20 years in current department or agency 16 84 864
2018 More than 20 years in current department or agency 10 90 256

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 72
2018 3 to 10 years in current department or agency 48 110
2018 11 to 20 years in current department or agency 50 134
2018 More than 20 years in current department or agency 34 24

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 72
2018 3 to 10 years in current department or agency 62 110
2018 11 to 20 years in current department or agency 62 134
2018 More than 20 years in current department or agency 70 24

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 8 134
2018 More than 20 years in current department or agency 0 24

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 72
2018 3 to 10 years in current department or agency 0 110
2018 11 to 20 years in current department or agency 0 134
2018 More than 20 years in current department or agency 0 24

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 110
2018 11 to 20 years in current department or agency 6 134

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 4 134

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 24

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 72
2018 3 to 10 years in current department or agency 42 109
2018 11 to 20 years in current department or agency 40 134
2018 More than 20 years in current department or agency 59 24

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 72
2018 3 to 10 years in current department or agency 36 109
2018 11 to 20 years in current department or agency 39 134
2018 More than 20 years in current department or agency 49 24

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 72
2018 3 to 10 years in current department or agency 39 109
2018 11 to 20 years in current department or agency 52 134
2018 More than 20 years in current department or agency 46 24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 72
2018 3 to 10 years in current department or agency 39 109
2018 11 to 20 years in current department or agency 40 134
2018 More than 20 years in current department or agency 50 24

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 72
2018 3 to 10 years in current department or agency 28 109
2018 11 to 20 years in current department or agency 34 134
2018 More than 20 years in current department or agency 38 24

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 72
2018 3 to 10 years in current department or agency 55 109
2018 11 to 20 years in current department or agency 51 134
2018 More than 20 years in current department or agency 38 24

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 72
2018 3 to 10 years in current department or agency 31 109
2018 11 to 20 years in current department or agency 36 134
2018 More than 20 years in current department or agency 34 24

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 134
2018 More than 20 years in current department or agency 0 24

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 109
2018 11 to 20 years in current department or agency 6 134

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 72
2018 3 to 10 years in current department or agency 10 109
2018 11 to 20 years in current department or agency 8 134
2018 More than 20 years in current department or agency 26 24

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 72
2018 3 to 10 years in current department or agency 54 109
2018 11 to 20 years in current department or agency 49 134
2018 More than 20 years in current department or agency 51 24

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 24 109
2018 11 to 20 years in current department or agency 27 134

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 72
2018 3 to 10 years in current department or agency 11 109
2018 11 to 20 years in current department or agency 15 134
2018 More than 20 years in current department or agency 26 24

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 72
2018 3 to 10 years in current department or agency 45 110
2018 11 to 20 years in current department or agency 50 134
2018 More than 20 years in current department or agency 57 24

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 72
2018 3 to 10 years in current department or agency 17 110
2018 11 to 20 years in current department or agency 26 134
2018 More than 20 years in current department or agency 38 24

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 5 134

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 17 110
2018 11 to 20 years in current department or agency 14 134

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 110
2018 11 to 20 years in current department or agency 6 134

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 72

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 110
2018 11 to 20 years in current department or agency 12 134

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 110
2018 11 to 20 years in current department or agency 7 134

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 72
2018 3 to 10 years in current department or agency 36 110
2018 11 to 20 years in current department or agency 34 134
2018 More than 20 years in current department or agency 22 24

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 106
2018 11 to 20 years in current department or agency 12 132

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 16 106
2018 11 to 20 years in current department or agency 17 132

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 106
2018 11 to 20 years in current department or agency 9 132

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 106
2018 11 to 20 years in current department or agency 8 132

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 72
2018 3 to 10 years in current department or agency 11 106
2018 11 to 20 years in current department or agency 8 132
2018 More than 20 years in current department or agency 0 22

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 72
2018 3 to 10 years in current department or agency 11 106
2018 11 to 20 years in current department or agency 10 132
2018 More than 20 years in current department or agency 0 22

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 106
2018 11 to 20 years in current department or agency 9 132

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 72
2018 3 to 10 years in current department or agency 10 106
2018 11 to 20 years in current department or agency 8 132
2018 More than 20 years in current department or agency 0 22

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 72
2018 3 to 10 years in current department or agency 15 106
2018 11 to 20 years in current department or agency 16 132
2018 More than 20 years in current department or agency 0 22

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 72
2018 3 to 10 years in current department or agency 30 106
2018 11 to 20 years in current department or agency 33 132
2018 More than 20 years in current department or agency 37 22

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 72
2018 3 to 10 years in current department or agency 9 106
2018 11 to 20 years in current department or agency 15 132
2018 More than 20 years in current department or agency 22 22

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 72
2018 3 to 10 years in current department or agency 50 106
2018 11 to 20 years in current department or agency 57 132
2018 More than 20 years in current department or agency 60 22

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 72
2018 3 to 10 years in current department or agency 0 106

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 72
2018 3 to 10 years in current department or agency 58 106
2018 11 to 20 years in current department or agency 64 132
2018 More than 20 years in current department or agency 67 22

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 72
2018 More than 20 years in current department or agency 0 22

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 106
2018 11 to 20 years in current department or agency 13 132

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 13 18 4 3 37 9 52 14 578
2018 3 to 10 years in current department or agency 10 12 23 9 8 32 6 36 28 806
2018 11 to 20 years in current department or agency 8 14 28 8 9 28 4 33 26 865
2018 More than 20 years in current department or agency 12 20 22 8 7 26 5 47 21 255
2017 Less than 3 years in current department or agency 16 10 15 3 2 42 12 57 11 643
2017 3 to 10 years in current department or agency 11 12 22 7 7 33 8 39 24 1081
2017 11 to 20 years in current department or agency 10 13 20 9 9 33 5 38 29 1029
2017 More than 20 years in current department or agency 12 15 20 9 10 30 3 41 28 339
2014 Less than 3 years in current department or agency 15 9 13 3 4 38 17 54 17 334
2014 3 to 10 years in current department or agency 11 13 19 7 6 37 8 42 23 1418
2014 11 to 20 years in current department or agency 10 14 20 9 7 36 5 40 27 976
2014 More than 20 years in current department or agency 13 17 21 6 7 33 3 47 20 300

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 28 17 3 3 15 1 73 7 576
2018 3 to 10 years in current department or agency 22 30 21 9 6 12 0 59 17 808
2018 11 to 20 years in current department or agency 18 32 23 10 7 10 0 55 19 868
2018 More than 20 years in current department or agency 26 35 17 6 7 8 0 67 14 257
2017 Less than 3 years in current department or agency 32 24 15 4 1 23 2 74 6 642
2017 3 to 10 years in current department or agency 22 26 22 7 7 15 1 57 17 1076
2017 11 to 20 years in current department or agency 21 30 20 11 6 12 1 57 19 1023
2017 More than 20 years in current department or agency 22 35 16 8 7 11 0 64 17 340
2014 Less than 3 years in current department or agency 30 20 15 4 3 25 3 70 9 334
2014 3 to 10 years in current department or agency 21 26 21 7 4 20 1 59 14 1417
2014 11 to 20 years in current department or agency 19 30 19 8 5 18 1 60 16 975
2014 More than 20 years in current department or agency 23 34 20 4 5 13 1 66 11 300
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 580
2018 3 to 10 years in current department or agency 8 92 810
2018 11 to 20 years in current department or agency 9 91 865
2018 More than 20 years in current department or agency 5 95 256

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 64
2018 11 to 20 years in current department or agency 31 77

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 78 64
2018 11 to 20 years in current department or agency 85 77

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 25
2018 11 to 20 years in current department or agency 0 77

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 25
2018 11 to 20 years in current department or agency 8 77

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 64
2018 11 to 20 years in current department or agency 9 77

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 23 64
2018 11 to 20 years in current department or agency 21 77

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 64
2018 11 to 20 years in current department or agency 11 77

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 25
2018 3 to 10 years in current department or agency 13 64

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 25

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 64
2018 11 to 20 years in current department or agency 30 77

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 25
2018 3 to 10 years in current department or agency 23 64
2018 11 to 20 years in current department or agency 29 77
2018 More than 20 years in current department or agency 54 11

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 8 77
2018 More than 20 years in current department or agency 0 11

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 16 64
2018 11 to 20 years in current department or agency 25 77

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 64
2018 11 to 20 years in current department or agency 0 77

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 16 64
2018 11 to 20 years in current department or agency 18 77

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 25
2018 3 to 10 years in current department or agency 0 64
2018 11 to 20 years in current department or agency 0 77
2018 More than 20 years in current department or agency 0 11

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 64
2018 11 to 20 years in current department or agency 18 77

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 64
2018 11 to 20 years in current department or agency 35 77

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 25
2018 3 to 10 years in current department or agency 8 64
2018 11 to 20 years in current department or agency 8 77
2018 More than 20 years in current department or agency 0 11

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 25
2018 More than 20 years in current department or agency 0 11

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 15 64
2018 11 to 20 years in current department or agency 12 77

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 25
2018 More than 20 years in current department or agency 0 11

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 15 77

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 61 64
2018 11 to 20 years in current department or agency 45 77

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 17 61
2018 11 to 20 years in current department or agency 6 76

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 61
2018 More than 20 years in current department or agency 0 11

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 25

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 25
2018 11 to 20 years in current department or agency 8 76

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 8 76
2018 More than 20 years in current department or agency 0 11

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 28 61
2018 11 to 20 years in current department or agency 34 76

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 25
2018 11 to 20 years in current department or agency 14 76

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 48 61
2018 11 to 20 years in current department or agency 52 76

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 25
2018 3 to 10 years in current department or agency 0 61

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 69 61
2018 11 to 20 years in current department or agency 73 76

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 13 76

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 14 20 1 1 39 8 58 4 579
2018 3 to 10 years in current department or agency 12 12 24 4 4 38 5 44 13 807
2018 11 to 20 years in current department or agency 9 15 29 5 4 35 3 38 15 867
2018 More than 20 years in current department or agency 14 19 23 5 4 31 4 51 13 257
2017 Less than 3 years in current department or agency 19 10 13 1 0 46 10 67 3 641
2017 3 to 10 years in current department or agency 11 12 22 3 4 41 7 45 13 1077
2017 11 to 20 years in current department or agency 12 13 23 4 4 39 5 45 15 1025
2017 More than 20 years in current department or agency 12 16 22 6 4 36 4 47 17 336
2014 Less than 3 years in current department or agency 14 9 13 1 1 49 13 60 6 334
2014 3 to 10 years in current department or agency 11 12 20 4 2 44 7 47 13 1418
2014 11 to 20 years in current department or agency 10 12 21 4 3 44 5 43 14 976
2014 More than 20 years in current department or agency 11 19 20 2 3 41 3 55 10 300

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 28 17 2 1 17 1 76 3 579
2018 3 to 10 years in current department or agency 24 33 19 5 3 14 1 68 11 807
2018 11 to 20 years in current department or agency 22 32 23 6 4 13 0 62 12 867
2018 More than 20 years in current department or agency 30 32 20 3 5 9 0 68 9 256
2017 Less than 3 years in current department or agency 37 24 13 2 1 21 3 80 3 641
2017 3 to 10 years in current department or agency 26 29 19 4 4 17 2 67 10 1075
2017 11 to 20 years in current department or agency 26 30 20 5 4 15 1 66 11 1025
2017 More than 20 years in current department or agency 24 34 19 5 4 13 0 67 10 334
2014 Less than 3 years in current department or agency 32 23 12 2 1 28 2 79 4 334
2014 3 to 10 years in current department or agency 24 27 19 4 2 22 1 67 8 1419
2014 11 to 20 years in current department or agency 22 29 19 4 3 21 1 66 10 974
2014 More than 20 years in current department or agency 25 35 18 3 3 15 0 72 7 299
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 21 28 15 20 1 0 37 35 581
2018 3 to 10 years in current department or agency 12 20 27 15 24 0 2 33 40 810
2018 11 to 20 years in current department or agency 14 24 26 15 18 0 2 39 34 868
2018 More than 20 years in current department or agency 20 24 20 15 19 0 1 45 34 257
2017 Less than 3 years in current department or agency 12 19 20 17 29 0 1 32 47 643
2017 3 to 10 years in current department or agency 12 21 25 15 24 0 2 34 40 1079
2017 11 to 20 years in current department or agency 17 27 23 14 16 1 1 45 32 1023
2017 More than 20 years in current department or agency 15 28 22 12 19 0 4 45 32 337

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 26 30 18 8 0 1 43 27 581
2018 3 to 10 years in current department or agency 7 21 30 23 18 0 0 28 42 809
2018 11 to 20 years in current department or agency 6 18 29 25 21 0 1 24 46 868
2018 More than 20 years in current department or agency 8 16 34 26 14 0 0 24 41 256
2017 Less than 3 years in current department or agency 19 30 30 14 6 0 1 50 20 643
2017 3 to 10 years in current department or agency 10 21 31 23 16 0 0 30 39 1078
2017 11 to 20 years in current department or agency 9 17 29 26 18 0 1 26 45 1025
2017 More than 20 years in current department or agency 8 23 30 24 14 0 1 32 38 339

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 30 25 10 6 1 1 58 17 577
2018 3 to 10 years in current department or agency 12 29 29 18 11 0 1 41 29 809
2018 11 to 20 years in current department or agency 10 24 31 20 14 0 1 34 34 864
2018 More than 20 years in current department or agency 8 26 35 18 12 0 0 34 31 257
2017 Less than 3 years in current department or agency 29 32 21 10 4 0 2 63 15 641
2017 3 to 10 years in current department or agency 14 30 27 17 11 1 1 45 28 1078
2017 11 to 20 years in current department or agency 11 25 28 20 15 0 1 36 35 1018
2017 More than 20 years in current department or agency 9 25 33 22 10 0 1 35 32 338

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 25 23 16 10 1 2 48 27 577
2018 3 to 10 years in current department or agency 10 22 26 22 17 1 1 33 40 812
2018 11 to 20 years in current department or agency 9 20 25 22 22 1 1 30 45 868
2018 More than 20 years in current department or agency 11 22 25 23 15 2 2 34 40 255
2017 Less than 3 years in current department or agency 27 25 21 15 8 2 3 54 24 642
2017 3 to 10 years in current department or agency 13 22 26 19 17 1 1 35 37 1076
2017 11 to 20 years in current department or agency 11 19 26 20 21 1 1 31 42 1027
2017 More than 20 years in current department or agency 12 23 27 18 17 2 2 36 36 336

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 23 18 8 5 0 5 67 13 581
2018 3 to 10 years in current department or agency 28 23 23 12 10 0 4 53 23 807
2018 11 to 20 years in current department or agency 22 24 23 14 13 0 4 48 28 865
2018 More than 20 years in current department or agency 20 23 28 18 8 0 3 45 27 255
2017 Less than 3 years in current department or agency 42 26 13 7 4 1 8 74 12 642
2017 3 to 10 years in current department or agency 29 25 20 11 9 0 5 57 22 1079
2017 11 to 20 years in current department or agency 21 23 23 15 13 1 4 46 30 1020
2017 More than 20 years in current department or agency 20 26 25 12 12 0 4 48 26 338

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 28 22 11 7 0 1 59 19 580
2018 3 to 10 years in current department or agency 17 28 27 16 12 0 1 45 28 811
2018 11 to 20 years in current department or agency 13 23 26 20 17 0 1 37 37 870
2018 More than 20 years in current department or agency 18 30 25 16 10 0 1 48 26 256
2017 Less than 3 years in current department or agency 31 29 22 12 5 0 1 61 18 638
2017 3 to 10 years in current department or agency 18 27 27 15 11 1 0 46 27 1077
2017 11 to 20 years in current department or agency 16 23 29 19 13 0 0 39 32 1024
2017 More than 20 years in current department or agency 18 30 26 16 8 0 1 49 25 339

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 30 21 5 3 1 2 69 9 579
2018 3 to 10 years in current department or agency 17 37 28 11 6 0 1 55 17 806
2018 11 to 20 years in current department or agency 16 33 27 14 8 0 1 50 22 867
2018 More than 20 years in current department or agency 18 32 23 15 9 1 0 51 25 256
2017 Less than 3 years in current department or agency 37 36 15 6 2 1 2 75 9 638
2017 3 to 10 years in current department or agency 20 33 25 13 8 1 1 53 21 1079
2017 11 to 20 years in current department or agency 17 30 26 16 9 1 1 48 26 1023
2017 More than 20 years in current department or agency 19 31 25 16 7 1 1 51 23 340

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 34 23 10 3 1 2 64 13 578
2018 3 to 10 years in current department or agency 16 39 25 13 6 0 0 55 19 807
2018 11 to 20 years in current department or agency 14 33 27 17 7 0 1 48 24 863
2018 More than 20 years in current department or agency 14 32 27 16 10 0 1 46 26 255
2017 Less than 3 years in current department or agency 33 35 20 8 2 1 2 69 10 637
2017 3 to 10 years in current department or agency 19 34 25 13 6 1 1 54 20 1079
2017 11 to 20 years in current department or agency 15 30 27 17 9 1 1 45 27 1022
2017 More than 20 years in current department or agency 15 31 27 18 7 1 1 47 26 340

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 33 20 8 5 0 1 67 13 579
2018 3 to 10 years in current department or agency 25 37 22 10 5 0 1 63 16 803
2018 11 to 20 years in current department or agency 22 34 23 12 6 0 2 57 19 864
2018 More than 20 years in current department or agency 24 35 20 13 7 0 1 59 20 257
2017 Less than 3 years in current department or agency 33 35 18 9 3 0 1 70 11 638
2017 3 to 10 years in current department or agency 27 34 20 10 7 1 1 63 17 1080
2017 11 to 20 years in current department or agency 23 34 23 11 6 1 1 59 18 1024
2017 More than 20 years in current department or agency 24 36 20 12 5 0 2 62 17 339

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 35 20 8 3 0 1 68 11 576
2018 3 to 10 years in current department or agency 25 33 26 12 4 0 1 58 16 804
2018 11 to 20 years in current department or agency 19 33 26 14 7 0 1 52 21 859
2018 More than 20 years in current department or agency 19 32 24 17 6 0 0 52 24 254
2017 Less than 3 years in current department or agency 36 34 18 8 2 1 1 72 10 638
2017 3 to 10 years in current department or agency 29 31 21 11 6 1 1 60 18 1075
2017 11 to 20 years in current department or agency 19 28 27 16 8 1 2 48 24 1021
2017 More than 20 years in current department or agency 16 29 24 17 10 1 3 47 28 336

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 23 11 6 3 0 2 80 9 579
2018 3 to 10 years in current department or agency 44 28 15 7 5 0 2 73 12 801
2018 11 to 20 years in current department or agency 45 26 15 8 4 0 2 72 12 863
2018 More than 20 years in current department or agency 51 30 7 8 4 0 1 81 12 255
2017 Less than 3 years in current department or agency 61 22 10 4 2 0 1 83 6 640
2017 3 to 10 years in current department or agency 48 29 13 6 3 1 1 77 9 1078
2017 11 to 20 years in current department or agency 54 25 13 5 2 0 1 80 7 1025
2017 More than 20 years in current department or agency 56 22 13 3 3 0 2 80 7 340

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 12 6 2 1 1 4 91 3 578
2018 3 to 10 years in current department or agency 70 15 6 2 2 1 5 90 4 805
2018 11 to 20 years in current department or agency 67 15 6 3 2 1 6 87 6 862
2018 More than 20 years in current department or agency 71 14 4 2 2 0 6 91 5 255

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 10 5 2 2 1 4 90 4 575
2018 3 to 10 years in current department or agency 66 15 7 4 3 1 3 85 8 805
2018 11 to 20 years in current department or agency 62 15 7 6 4 1 4 81 11 861
2018 More than 20 years in current department or agency 69 16 6 4 2 0 3 88 6 254
2017 Less than 3 years in current department or agency 78 11 3 2 1 1 4 94 3 640
2017 3 to 10 years in current department or agency 68 13 7 4 4 0 3 84 8 1078
2017 11 to 20 years in current department or agency 65 15 8 5 4 1 2 83 9 1026
2017 More than 20 years in current department or agency 67 13 7 4 5 0 3 83 9 340

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 24 10 4 2 0 2 84 6 579
2018 3 to 10 years in current department or agency 49 28 15 4 2 0 1 78 6 807
2018 11 to 20 years in current department or agency 48 31 12 6 2 0 1 79 8 860
2018 More than 20 years in current department or agency 55 25 16 2 2 0 2 81 3 257
2017 Less than 3 years in current department or agency 59 25 9 2 1 0 3 87 4 641
2017 3 to 10 years in current department or agency 48 32 10 5 3 0 2 82 9 1076
2017 11 to 20 years in current department or agency 50 29 13 4 2 0 2 81 6 1026
2017 More than 20 years in current department or agency 46 33 13 3 2 1 2 82 5 338

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 18 9 3 4 0 1 83 7 576
2018 3 to 10 years in current department or agency 51 22 13 6 6 0 1 74 12 806
2018 11 to 20 years in current department or agency 45 26 12 7 7 0 1 72 15 855
2018 More than 20 years in current department or agency 51 28 10 6 4 0 2 80 9 255
2017 Less than 3 years in current department or agency 68 16 9 3 1 0 3 87 4 642
2017 3 to 10 years in current department or agency 55 21 10 6 5 0 2 78 11 1080
2017 11 to 20 years in current department or agency 53 20 12 8 5 0 2 76 13 1026
2017 More than 20 years in current department or agency 52 23 12 5 6 0 2 76 11 339

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 8 4 2 1 0 25 91 4 577
2018 3 to 10 years in current department or agency 51 13 7 1 1 0 26 87 3 799
2018 11 to 20 years in current department or agency 45 23 9 2 1 0 21 86 3 854
2018 More than 20 years in current department or agency 48 22 6 3 1 0 21 88 5 256
2017 Less than 3 years in current department or agency 61 9 4 1 1 0 23 92 3 639
2017 3 to 10 years in current department or agency 54 13 5 1 1 0 25 90 3 1080
2017 11 to 20 years in current department or agency 52 18 7 2 1 0 20 87 4 1026
2017 More than 20 years in current department or agency 45 21 8 2 0 0 23 86 4 336

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 18 6 2 0 0 7 91 2 573
2018 3 to 10 years in current department or agency 56 21 13 3 1 0 5 82 5 805
2018 11 to 20 years in current department or agency 57 23 9 3 2 0 6 86 5 858
2018 More than 20 years in current department or agency 59 24 6 4 0 0 7 89 5 254
2017 Less than 3 years in current department or agency 71 14 6 1 0 1 6 92 2 640
2017 3 to 10 years in current department or agency 60 20 9 2 1 0 8 87 3 1077
2017 11 to 20 years in current department or agency 58 21 11 3 1 1 6 84 4 1010
2017 More than 20 years in current department or agency 57 21 10 4 0 0 8 85 4 336

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 13 9 5 9 1 4 75 15 578
2018 3 to 10 years in current department or agency 74 14 5 2 2 0 3 91 4 804
2018 11 to 20 years in current department or agency 77 12 3 1 2 0 5 94 2 860
2018 More than 20 years in current department or agency 85 8 2 0 0 0 5 98 0 257
2017 Less than 3 years in current department or agency 53 15 12 7 10 0 3 70 18 643
2017 3 to 10 years in current department or agency 66 15 6 3 4 0 5 86 7 1080
2017 11 to 20 years in current department or agency 73 14 5 2 1 1 5 92 3 1027
2017 More than 20 years in current department or agency 75 13 3 2 0 1 6 95 2 340

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 27 14 6 2 0 3 77 8 578
2018 3 to 10 years in current department or agency 46 34 13 3 2 0 1 82 5 805
2018 11 to 20 years in current department or agency 45 30 17 3 2 0 3 78 5 856
2018 More than 20 years in current department or agency 51 28 12 3 4 0 3 81 7 256
2017 Less than 3 years in current department or agency 51 28 13 4 1 1 2 81 5 641
2017 3 to 10 years in current department or agency 47 32 14 3 2 0 3 81 5 1079
2017 11 to 20 years in current department or agency 50 29 13 4 2 0 2 81 6 1025
2017 More than 20 years in current department or agency 48 29 12 4 2 0 4 81 7 336

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 34 39 12 3 0 0 46 15 583
2018 3 to 10 years in current department or agency 7 25 41 19 7 0 0 32 27 811
2018 11 to 20 years in current department or agency 5 20 42 24 9 0 0 25 33 864
2018 More than 20 years in current department or agency 5 21 44 24 6 0 0 26 30 257
2017 Less than 3 years in current department or agency 12 35 39 12 3 0 0 46 15 643
2017 3 to 10 years in current department or agency 5 25 45 18 7 1 0 30 25 1081
2017 11 to 20 years in current department or agency 5 20 41 23 11 1 0 25 34 1027
2017 More than 20 years in current department or agency 5 19 42 22 11 0 0 24 33 339

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 17 40 26 11 0 0 37 22 574
2018 3 to 10 years in current department or agency 10 24 41 19 6 0 0 25 34 798
2018 11 to 20 years in current department or agency 14 30 38 14 4 0 0 18 44 857
2018 More than 20 years in current department or agency 8 31 40 14 7 0 0 21 39 252
2017 Less than 3 years in current department or agency 4 16 42 24 13 0 1 37 20 641
2017 3 to 10 years in current department or agency 9 22 44 19 5 0 0 24 31 1075
2017 11 to 20 years in current department or agency 11 27 42 16 3 0 0 19 38 1023
2017 More than 20 years in current department or agency 7 27 42 19 4 0 0 23 35 339

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 39 13 6 2 4 1 79 8 580
2018 3 to 10 years in current department or agency 34 43 12 7 3 1 0 78 10 809
2018 11 to 20 years in current department or agency 31 46 13 6 3 1 0 78 9 866
2018 More than 20 years in current department or agency 42 39 11 5 2 1 0 82 7 258
2017 Less than 3 years in current department or agency 41 36 11 6 2 4 0 81 8 643
2017 3 to 10 years in current department or agency 32 44 12 7 4 1 0 77 11 1080
2017 11 to 20 years in current department or agency 31 43 13 6 4 2 0 76 11 1026
2017 More than 20 years in current department or agency 37 40 12 6 4 1 0 77 10 339

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 38 15 10 4 3 0 70 14 581
2018 3 to 10 years in current department or agency 19 38 15 17 10 1 0 58 27 810
2018 11 to 20 years in current department or agency 15 34 18 19 13 1 0 50 32 868
2018 More than 20 years in current department or agency 22 38 14 12 11 2 0 62 24 257
2017 Less than 3 years in current department or agency 29 42 14 9 3 3 0 73 13 642
2017 3 to 10 years in current department or agency 16 39 18 15 11 1 0 56 27 1080
2017 11 to 20 years in current department or agency 16 34 16 19 12 2 0 51 32 1027
2017 More than 20 years in current department or agency 18 38 16 16 11 1 0 57 27 339
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 23 26 16 14 2 0 20 80 582
2018 3 to 10 years in current department or agency 20 21 25 16 15 2 1 21 79 811
2018 11 to 20 years in current department or agency 29 25 22 8 11 4 1 30 70 867
2018 More than 20 years in current department or agency 30 26 20 10 8 5 2 32 68 258
2017 Less than 3 years in current department or agency 16 18 23 16 24 2 1 17 83 642
2017 3 to 10 years in current department or agency 24 20 21 15 15 4 1 25 75 1080
2017 11 to 20 years in current department or agency 33 23 18 9 11 5 1 35 65 1030
2017 More than 20 years in current department or agency 32 23 21 12 7 4 1 34 66 339

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 460
2018 3 to 10 years in current department or agency 21 631
2018 11 to 20 years in current department or agency 14 578
2018 More than 20 years in current department or agency 12 165
2017 Less than 3 years in current department or agency 30 521
2017 3 to 10 years in current department or agency 19 770
2017 11 to 20 years in current department or agency 11 628
2017 More than 20 years in current department or agency 10 208

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 460
2018 3 to 10 years in current department or agency 44 631
2018 11 to 20 years in current department or agency 27 578
2018 More than 20 years in current department or agency 31 165
2017 Less than 3 years in current department or agency 48 521
2017 3 to 10 years in current department or agency 42 770
2017 11 to 20 years in current department or agency 26 628
2017 More than 20 years in current department or agency 26 208

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 460
2018 3 to 10 years in current department or agency 23 631
2018 11 to 20 years in current department or agency 27 578
2018 More than 20 years in current department or agency 16 165
2017 Less than 3 years in current department or agency 23 521
2017 3 to 10 years in current department or agency 21 770
2017 11 to 20 years in current department or agency 17 628
2017 More than 20 years in current department or agency 15 208

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 460
2018 3 to 10 years in current department or agency 33 631
2018 11 to 20 years in current department or agency 29 578
2018 More than 20 years in current department or agency 26 165
2017 Less than 3 years in current department or agency 27 521
2017 3 to 10 years in current department or agency 37 770
2017 11 to 20 years in current department or agency 31 628
2017 More than 20 years in current department or agency 27 208

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 460
2018 3 to 10 years in current department or agency 11 631
2018 11 to 20 years in current department or agency 6 578
2018 More than 20 years in current department or agency 2 165
2017 Less than 3 years in current department or agency 5 521
2017 3 to 10 years in current department or agency 15 770
2017 11 to 20 years in current department or agency 7 628
2017 More than 20 years in current department or agency 2 208

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 460
2018 3 to 10 years in current department or agency 41 631
2018 11 to 20 years in current department or agency 37 578
2018 More than 20 years in current department or agency 39 165

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 460
2018 3 to 10 years in current department or agency 39 631
2018 11 to 20 years in current department or agency 44 578
2018 More than 20 years in current department or agency 46 165
2017 Less than 3 years in current department or agency 53 521
2017 3 to 10 years in current department or agency 42 770
2017 11 to 20 years in current department or agency 55 628
2017 More than 20 years in current department or agency 63 208

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 45 20 12 6 15 442
2018 3 to 10 years in current department or agency 2 33 23 14 8 21 608
2018 11 to 20 years in current department or agency 3 37 22 14 9 16 554
2018 More than 20 years in current department or agency 4 36 26 16 5 13 158
2017 Less than 3 years in current department or agency 3 42 20 14 6 15 509
2017 3 to 10 years in current department or agency 4 41 22 12 6 15 754
2017 11 to 20 years in current department or agency 6 49 19 11 5 10 616
2017 More than 20 years in current department or agency 10 43 21 16 4 7 203

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 75 460
2018 3 to 10 years in current department or agency 26 74 620
2018 11 to 20 years in current department or agency 27 73 574
2018 More than 20 years in current department or agency 31 69 163

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 22 19 19 20 2 7 36 44 456
2018 3 to 10 years in current department or agency 5 18 18 20 34 1 5 24 56 627
2018 11 to 20 years in current department or agency 7 15 18 21 30 2 7 24 57 578
2018 More than 20 years in current department or agency 4 19 17 20 29 5 6 26 55 165
2017 Less than 3 years in current department or agency 11 18 15 17 30 2 8 32 51 524
2017 3 to 10 years in current department or agency 5 14 16 20 35 2 8 22 60 777
2017 11 to 20 years in current department or agency 5 13 14 17 36 2 13 21 62 633
2017 More than 20 years in current department or agency 4 13 15 19 36 3 11 19 64 211

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 11 14 22 44 2 4 14 71 457
2018 3 to 10 years in current department or agency 2 9 12 19 54 1 4 11 76 629
2018 11 to 20 years in current department or agency 2 9 12 21 49 2 6 11 76 577
2018 More than 20 years in current department or agency 2 11 12 22 39 5 9 15 71 165
2017 Less than 3 years in current department or agency 2 5 10 18 59 2 4 7 82 524
2017 3 to 10 years in current department or agency 1 4 10 17 61 2 4 6 84 776
2017 11 to 20 years in current department or agency 1 6 8 17 56 2 10 8 83 630
2017 More than 20 years in current department or agency 2 4 8 18 54 4 9 7 83 210

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 17 17 8 9 3 11 61 20 580
2018 3 to 10 years in current department or agency 34 17 16 11 13 1 8 55 27 808
2018 11 to 20 years in current department or agency 36 16 14 9 12 1 10 59 24 866
2018 More than 20 years in current department or agency 42 10 14 11 7 1 16 63 21 258
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