2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 42 12 15 6 0 1 67 20 1261
2018 Term 29 43 9 16 3 0 0 72 19 72
2018 Casual 19 29 30 17 5 0 0 48 23 18
2018 Student 38 47 6 4 4 0 0 85 9 47

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 39 10 6 4 0 0 81 10 1252
2018 Term 29 40 22 8 2 0 0 69 10 72
2018 Casual 31 46 12 5 5 0 0 77 10 18
2018 Student 32 32 19 15 2 0 0 64 17 47

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 39 7 5 3 0 0 85 9 1251
2018 Term 31 48 17 3 1 0 0 79 5 71
2018 Casual 40 49 6 0 6 0 0 89 6 17
2018 Student 26 45 13 11 6 0 0 70 17 47

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 34 9 9 6 0 0 75 16 1253
2018 Term 54 26 8 5 4 0 3 83 9 72
2018 Casual 71 17 5 6 0 0 0 89 6 18
2018 Student 55 28 9 2 4 2 0 85 7 47

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 43 12 8 6 0 0 74 14 1254
2018 Term 34 37 17 10 2 0 0 70 12 72
2018 Casual 30 31 11 22 5 0 0 61 27 18
2018 Student 32 43 15 4 6 0 0 74 11 47

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 34 16 11 11 0 0 62 22 1254
2018 Term 32 38 14 7 8 0 0 71 15 72
2018 Casual 47 30 12 0 5 6 0 81 6 18
2018 Student 46 35 9 2 7 2 0 82 9 46

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 38 15 15 8 0 0 62 23 1257
2018 Term 31 41 13 15 0 0 0 72 15 72
2018 Casual 23 20 30 11 10 6 0 45 23 18
2018 Student 26 34 21 13 6 0 0 60 19 47

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 40 10 6 2 0 0 82 8 1255
2018 Term 51 39 6 2 2 0 0 89 4 72
2018 Casual 27 56 6 11 0 0 0 82 11 17
2018 Student 48 39 2 11 0 0 0 87 11 46

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 38 14 11 8 0 0 67 19 1255
2018 Term 30 37 17 10 7 0 0 67 16 72
2018 Casual 39 31 12 12 6 0 0 70 18 17
2018 Student 39 41 7 7 7 0 0 80 13 46

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 37 10 5 2 0 0 83 7 1244
2018 Term 45 26 21 7 1 0 0 71 8 72
2018 Casual 39 26 24 6 6 0 0 65 11 17
2018 Student 37 35 17 11 0 0 0 72 11 46

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 40 14 11 9 0 0 66 20 1249
2018 Term 34 29 17 13 6 0 0 63 20 72
2018 Casual 41 34 13 6 6 0 0 76 11 17
2018 Student 28 46 4 11 7 0 4 77 18 46

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 36 14 11 8 0 0 67 18 1246
2018 Term 36 36 11 10 7 0 0 72 17 71
2018 Casual 65 12 6 6 6 7 0 82 12 17
2018 Student 36 36 14 14 0 0 0 73 14 44

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 36 14 13 8 0 1 64 21 1251
2018 Term 36 35 15 9 4 0 0 72 13 71
2018 Casual 23 30 23 6 6 6 7 60 14 17
2018 Student 40 37 7 9 5 2 0 79 14 43

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 42 13 7 3 0 0 77 10 1254
2018 Term 42 31 12 12 3 0 0 73 15 72
2018 Casual 32 39 11 12 6 0 0 71 18 17
2018 Student 33 49 7 7 4 0 0 82 11 45

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 30 20 10 9 0 1 61 19 1260
2018 Term 45 36 11 3 2 0 2 83 6 71
2018 Casual 36 58 0 0 0 6 0 100 0 18
2018 Student 66 26 6 0 0 2 0 93 0 47

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 30 33 14 5 0 1 20 47 1254
2018 Term 10 30 31 16 11 0 2 28 40 71
2018 Casual 0 24 39 22 8 6 0 32 26 18
2018 Student 11 22 28 22 15 0 2 38 33 46

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 28 28 14 6 2 1 21 50 1251
2018 Term 15 29 24 10 15 5 1 27 47 70
2018 Casual 5 6 49 18 21 0 0 40 11 18
2018 Student 9 21 26 26 15 2 2 42 31 47

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 30 29 10 4 1 1 14 56 1257
2018 Term 20 22 25 15 8 8 3 26 47 71
2018 Casual 10 29 36 17 8 0 0 25 39 18
2018 Student 13 30 23 15 15 2 2 31 44 47

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 25 32 19 6 1 1 25 43 1249
2018 Term 10 8 29 30 18 2 4 50 19 71
2018 Casual 5 23 27 31 14 0 0 45 28 18
2018 Student 4 7 17 37 30 2 2 70 11 46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 25 26 14 6 1 2 21 53 1254
2018 Term 10 17 34 18 14 2 5 34 29 71
2018 Casual 0 11 23 36 15 5 11 60 13 18
2018 Student 6 13 17 30 23 4 6 60 21 47

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 24 29 17 6 2 2 24 46 1247
2018 Term 16 29 26 16 10 1 3 26 47 69
2018 Casual 14 6 36 30 9 0 7 41 21 17
2018 Student 2 21 15 19 23 15 4 53 29 47

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 29 29 12 5 1 1 18 53 1254
2018 Term 13 19 26 20 11 5 6 35 36 70
2018 Casual 13 27 34 11 8 0 6 21 43 18
2018 Student 6 26 28 26 11 2 2 38 33 47
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 34 16 11 9 5 4 59 23 1250
2018 Term 17 37 13 6 7 12 8 67 17 72
2018 Casual 20 52 11 6 5 6 0 77 12 18
2018 Student 28 23 13 11 4 19 2 65 19 47

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 30 10 10 9 1 0 71 19 1248
2018 Term 46 26 8 16 3 0 0 72 19 72
2018 Casual 55 23 5 10 0 6 0 83 11 18
2018 Student 47 34 2 9 4 4 0 84 13 47

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 20 19 17 13 14 3 40 37 1248
2018 Term 11 17 22 18 11 18 4 36 36 71
2018 Casual 5 22 43 5 5 20 0 34 13 18
2018 Student 19 17 11 11 4 32 6 59 24 47

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 36 9 8 4 0 0 80 12 1247
2018 Term 57 31 3 9 0 0 0 88 9 72
2018 Casual 44 45 5 5 0 0 0 89 5 18
2018 Student 74 17 4 2 0 2 0 93 2 46

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 41 11 6 4 1 0 80 10 1250
2018 Term 44 28 23 3 0 0 2 73 3 72
2018 Casual 49 23 17 0 5 6 0 77 6 18
2018 Student 51 30 6 6 6 0 0 81 13 47
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 35 11 9 8 1 1 72 17 1248
2018 Term 36 29 21 7 5 2 0 66 13 72
2018 Casual 47 29 8 0 10 6 0 81 11 18
2018 Student 47 26 9 13 6 0 0 72 19 47

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 27 13 8 5 2 1 73 13 1247
2018 Term 36 40 8 6 5 4 2 81 11 72
2018 Casual 58 18 19 5 0 0 0 76 5 18
2018 Student 68 19 0 4 6 0 2 89 11 47

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 28 13 10 6 1 0 71 16 1245
2018 Term 46 27 15 7 5 0 0 73 12 72
2018 Casual 42 29 13 5 5 0 6 75 11 18
2018 Student 51 34 4 4 6 0 0 85 11 47

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 26 9 4 5 1 0 82 9 1247
2018 Term 60 19 11 2 6 2 0 81 8 72
2018 Casual 71 12 5 5 0 6 0 89 6 18
2018 Student 79 15 0 2 4 0 0 94 6 47

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 27 11 9 7 0 0 73 16 1246
2018 Term 43 37 10 4 6 0 0 80 10 72
2018 Casual 47 31 5 0 10 6 0 83 11 18
2018 Student 57 28 2 6 6 0 0 85 13 47
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 32 20 12 8 6 0 59 21 1259
2018 Term 28 37 16 7 1 8 4 73 9 72
2018 Casual 50 27 17 5 0 0 0 77 5 18
2018 Student 53 21 4 11 2 9 0 81 14 47

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 31 20 16 11 2 0 52 27 1253
2018 Term 32 30 24 7 2 4 2 65 10 72
2018 Casual 37 46 11 5 0 0 0 83 5 18
2018 Student 45 32 6 4 6 6 0 82 11 47

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 27 24 20 12 4 0 41 34 1253
2018 Term 23 27 25 12 3 8 2 56 16 72
2018 Casual 23 44 17 5 0 11 0 75 6 18
2018 Student 38 32 6 11 4 9 0 77 16 47

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 26 20 24 15 2 0 40 40 1259
2018 Term 21 26 25 16 5 5 2 50 23 72
2018 Casual 23 27 20 29 0 0 0 51 29 17
2018 Student 26 28 9 28 6 4 0 56 36 47
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 42 19 15 7 1 0 59 22 1257
2018 Term 26 37 24 11 2 0 0 63 13 71
2018 Casual 17 56 22 5 0 0 0 73 5 18
2018 Student 33 46 7 13 0 2 0 80 13 46

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 36 16 12 7 3 1 64 19 1256
2018 Term 18 38 15 8 7 7 7 65 17 72
2018 Casual 23 33 5 22 12 5 0 59 36 18
2018 Student 26 20 20 17 7 7 4 51 27 46

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 34 24 12 6 2 0 57 18 1253
2018 Term 22 33 22 17 4 2 0 57 21 72
2018 Casual 26 28 24 11 0 11 0 61 12 18
2018 Student 33 39 17 7 0 2 2 75 7 46

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 20 22 15 17 11 2 37 37 1253
2018 Term 10 20 34 10 6 12 8 38 20 71
2018 Casual 16 37 24 6 7 11 0 59 14 17
2018 Student 20 18 13 9 4 27 9 59 21 45

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 34 19 14 11 3 0 55 25 1258
2018 Term 28 41 14 10 3 3 0 71 14 72
2018 Casual 34 33 11 22 0 0 0 67 22 18
2018 Student 28 37 17 9 2 7 0 70 12 46

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 30 16 16 16 2 1 50 34 1256
2018 Term 27 26 26 6 8 6 1 57 15 70
2018 Casual 33 44 5 6 11 0 0 77 17 18
2018 Student 28 43 4 7 4 9 4 83 13 46

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 39 23 13 6 4 0 57 20 1256
2018 Term 24 30 25 10 6 4 0 57 17 72
2018 Casual 26 30 17 11 5 10 0 63 19 18
2018 Student 17 39 20 13 2 7 2 62 17 46

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 41 13 6 3 3 0 77 9 1249
2018 Term 53 26 6 7 1 7 0 84 9 72
2018 Casual 46 22 17 11 0 5 0 71 11 18
2018 Student 45 34 4 6 0 9 2 88 7 47

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 43 13 6 3 1 0 77 9 1249
2018 Term 52 31 8 5 0 4 0 86 5 71
2018 Casual 40 27 0 27 0 5 0 71 29 18
2018 Student 55 36 2 4 0 2 0 93 4 47

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 40 11 6 3 0 0 80 9 1252
2018 Term 58 29 12 0 0 1 0 88 0 72
2018 Casual 61 22 6 11 0 0 0 83 11 18
2018 Student 64 32 2 2 0 0 0 96 2 47

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 31 22 13 9 1 0 56 22 1251
2018 Term 40 31 20 10 0 0 0 71 10 71
2018 Casual 46 27 17 5 5 0 0 73 10 18
2018 Student 46 35 7 9 2 2 0 82 11 46

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 35 20 13 7 1 0 60 21 1250
2018 Term 43 29 21 5 1 1 0 73 6 72
2018 Casual 38 35 17 10 0 0 0 73 10 18
2018 Student 38 38 13 9 2 0 0 77 11 47

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 25 22 13 11 3 1 52 26 1253
2018 Term 29 29 13 17 9 4 0 60 27 71
2018 Casual 31 11 41 0 5 11 0 48 6 18
2018 Student 23 21 19 17 11 9 0 49 30 47
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 41 27 32 1261
2018 Term 41 23 36 72
2018 Casual 39 11 49 18
2018 Student 53 15 32 47

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 11 31 43 4 0 11 521
2018 Term 5 21 16 8 46 5 29
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 17 83 1252
2018 Term 13 87 72

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 219

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 62 219

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 219
2018 Term 0 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Term 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 219
2018 Term 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 219

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Term 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 220
2018 Term 41 10

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 220

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 57 220
2018 Term 57 10

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 220

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 220

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 220

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 220

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Term 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 220

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 220
2018 Term 48 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 220
2018 Term 55 10

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 220

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 220
2018 Term 49 10

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 60 219

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 219

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 219

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 219
2018 Term 0 10

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 219

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 219
2018 Term 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 219

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 219

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 219

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 213
2018 Term 0 10

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 213

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 213
2018 Term 0 10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 213

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 213

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 213

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 213
2018 Term 0 10

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 213
2018 Term 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 213

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 213

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 213

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 213
2018 Term 48 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 64 213

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 213

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 213

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 16 23 11 10 25 5 38 30 1256
2018 Term 22 16 16 6 5 24 11 60 16 72
2018 Casual 21 23 12 5 5 23 10 66 16 18
2018 Student 11 19 6 2 2 49 11 74 11 47

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 31 22 11 8 9 1 55 21 1256
2018 Term 35 24 16 6 1 14 4 72 9 72
2018 Casual 43 25 6 5 5 16 0 80 13 18
2018 Student 23 30 15 0 0 28 4 78 0 47
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 8 92 1257
2018 Term 10 90 71

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 105

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 82 105

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 105

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 105

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 105

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 105

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 105

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 105

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 105

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 105

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 105

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 105

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 105

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 105

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 105

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 105

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 105

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 105

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 105

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 105

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 105

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 105

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 105

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 105

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 105

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 44 105

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 97

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 97

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 97

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 97

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 97

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 97

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 97

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 50 97

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 97

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 97

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 97

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 16 26 5 6 30 5 43 17 1257
2018 Term 22 14 17 4 3 27 13 60 11 72
2018 Casual 9 17 17 5 0 34 17 53 11 18
2018 Student 13 13 9 2 2 55 6 67 11 47

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 31 22 6 6 14 1 60 14 1252
2018 Term 35 21 17 2 3 21 1 71 7 72
2018 Casual 27 29 5 11 5 16 6 72 21 18
2018 Student 26 21 15 2 0 32 4 73 3 47
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 24 22 16 17 0 2 43 34 1252
2018 Term 14 25 17 22 23 0 0 38 44 72
2018 Casual 14 23 17 30 18 0 0 36 47 18
2018 Student 17 33 26 13 11 0 0 50 24 46

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 22 30 17 16 0 1 37 34 1252
2018 Term 17 31 33 11 8 0 0 48 19 72
2018 Casual 22 47 24 0 0 0 7 74 0 17
2018 Student 37 20 37 4 2 0 0 57 7 46

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 27 25 18 13 0 1 43 31 1250
2018 Term 36 28 18 9 7 0 3 65 16 71
2018 Casual 27 33 29 10 0 0 0 61 10 18
2018 Student 50 26 9 13 0 2 0 78 13 46

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 19 25 20 21 0 1 33 42 1247
2018 Term 23 24 16 14 22 0 2 48 36 72
2018 Casual 38 17 28 6 5 0 6 58 12 18
2018 Student 48 20 15 9 7 0 2 69 16 46

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 26 15 10 8 0 5 66 18 1246
2018 Term 57 23 6 3 4 0 6 85 8 72
2018 Casual 55 33 6 0 0 0 5 93 0 18
2018 Student 74 11 9 4 0 0 2 87 4 46

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 25 23 13 12 0 1 52 25 1251
2018 Term 45 13 25 5 11 0 1 58 16 71
2018 Casual 43 45 5 6 0 0 0 89 6 18
2018 Student 44 24 18 11 2 0 0 69 13 45

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 33 26 12 8 0 1 53 21 1250
2018 Term 28 34 19 7 3 2 6 69 11 72
2018 Casual 29 24 18 11 6 0 13 61 19 17
2018 Student 45 32 15 4 4 0 0 77 9 47

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 27 27 18 11 0 1 43 30 1246
2018 Term 29 33 19 14 1 1 3 64 16 72
2018 Casual 27 45 5 11 0 0 12 82 12 18
2018 Student 26 35 24 11 4 0 0 61 15 46

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 26 25 17 11 0 1 46 28 1247
2018 Term 37 29 21 9 4 0 0 65 14 72
2018 Casual 17 22 24 17 14 0 6 42 32 17
2018 Student 32 21 23 13 11 0 0 53 23 47

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 33 21 11 6 0 1 60 18 1242
2018 Term 39 23 28 5 6 0 0 61 11 72
2018 Casual 35 25 23 11 0 0 6 64 12 18
2018 Student 40 19 26 9 6 0 0 60 15 47

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 23 13 10 7 0 3 68 18 1241
2018 Term 64 12 9 7 4 0 3 79 11 71
2018 Casual 32 23 15 7 17 0 6 59 25 17
2018 Student 54 26 13 4 2 0 0 80 7 46

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 16 6 4 3 0 6 86 7 1242
2018 Term 73 13 3 1 5 2 2 90 6 71
2018 Casual 59 11 6 6 0 0 17 85 7 18
2018 Student 81 9 9 0 0 2 0 91 0 47

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 15 7 5 6 1 4 81 12 1240
2018 Term 77 6 6 3 4 0 3 86 8 72
2018 Casual 65 12 5 5 0 0 12 88 6 18
2018 Student 85 11 2 2 0 0 0 96 2 46

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 26 12 4 3 0 2 80 8 1254
2018 Term 65 19 8 3 2 0 3 87 5 71
2018 Casual 38 32 12 5 0 6 6 80 6 18
2018 Student 77 19 4 0 0 0 0 96 0 47

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 20 13 8 8 0 2 71 16 1248
2018 Term 67 11 10 2 7 0 3 81 9 72
2018 Casual 49 33 11 0 0 0 6 88 0 18
2018 Student 81 11 0 4 4 0 0 91 9 47

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 15 7 2 2 0 22 86 5 1251
2018 Term 71 4 0 0 0 0 25 100 0 70
2018 Casual 40 5 0 0 0 0 55 100 0 18
2018 Student 73 7 0 0 0 0 20 100 0 45

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 17 9 4 1 0 7 85 5 1249
2018 Term 75 12 4 0 0 0 9 95 0 72
2018 Casual 48 34 0 0 5 0 12 94 6 18
2018 Student 80 17 2 0 0 0 0 98 0 46

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 14 5 4 2 0 5 88 6 1255
2018 Term 23 10 20 18 27 0 2 34 46 72
2018 Casual 34 11 8 23 18 0 6 48 43 18
2018 Student 39 20 26 7 7 0 2 60 13 46

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 25 15 6 3 0 2 76 9 1253
2018 Term 47 23 10 7 9 0 4 73 17 72
2018 Casual 27 49 12 0 0 0 12 86 0 18
2018 Student 55 23 17 2 2 0 0 79 4 47

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 26 37 18 8 0 0 37 25 1257
2018 Term 14 39 27 16 4 0 0 53 20 72
2018 Casual 13 29 51 6 0 0 0 42 6 18
2018 Student 21 51 23 2 2 0 0 72 4 47

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 22 38 18 8 0 0 26 36 1245
2018 Term 11 12 37 21 19 0 0 40 23 70
2018 Casual 11 18 38 22 10 0 0 33 29 18
2018 Student 2 13 35 30 20 0 0 50 15 46

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 44 16 8 4 2 0 72 12 1255
2018 Term 25 46 19 9 0 1 0 71 9 72
2018 Casual 37 29 18 10 0 0 6 69 11 18
2018 Student 26 45 11 6 2 11 0 79 10 47

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 34 20 15 12 2 0 52 28 1258
2018 Term 21 42 21 8 7 1 0 64 15 72
2018 Casual 18 33 17 6 10 10 6 60 20 18
2018 Student 26 36 23 11 0 4 0 64 11 47
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 28 21 11 12 1 1 27 73 1257
2018 Term 17 33 22 15 13 0 0 17 83 71
2018 Casual 55 5 11 11 11 6 0 58 42 18
2018 Student 34 19 17 15 4 6 4 38 62 47

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 910
2018 Term 49 60

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 910
2018 Term 41 60

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 910
2018 Term 18 60

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 910
2018 Term 30 60

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 910
2018 Term 2 60

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 910
2018 Term 14 60

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 910
2018 Term 32 60

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 3 36 20 13 7 21 874
2018 Term 2 43 25 5 10 14 58

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 30 70 904
2018 Term 43 57 59

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 22 18 17 28 2 5 33 48 908
2018 Term 20 24 14 26 16 0 0 44 42 60

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 10 13 17 51 1 4 14 72 907
2018 Term 9 9 12 23 45 0 2 18 69 60

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 14 16 14 14 1 6 53 30 1251
2018 Term 32 10 18 18 6 0 15 50 29 72
2018 Casual 38 11 23 0 5 0 23 64 7 18
2018 Student 39 20 15 7 2 2 15 71 11 46
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