2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 39 12 9 4 0 1 74 14 278
2018 AS-01 25 49 9 9 6 0 2 75 15 53
2018 AS-02 32 39 8 14 6 0 0 72 20 71
2018 AS-03 36 42 13 5 4 0 0 78 9 55
2018 AS-04 32 40 12 12 4 0 0 72 16 25
2018 AS-05 39 29 22 2 5 0 2 70 8 41

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 40 9 6 4 0 0 81 10 277
2018 AS-01 32 43 11 4 9 0 0 75 13 53
2018 AS-02 39 37 13 8 3 0 0 76 11 71
2018 AS-03 41 37 11 7 4 0 0 78 11 54
2018 AS-04 56 36 4 4 0 0 0 92 4 25
2018 AS-05 41 49 2 5 2 0 0 90 7 41

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 36 9 4 3 0 0 84 7 278
2018 AS-01 45 34 13 2 6 0 0 79 8 53
2018 AS-02 45 34 14 4 3 0 0 79 7 71
2018 AS-03 47 36 4 9 4 0 0 84 13 55
2018 AS-04 64 28 4 4 0 0 0 92 4 25
2018 AS-05 44 44 10 2 0 0 0 88 2 41

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 54 27 8 6 4 0 0 82 10 275
2018 AS-01 54 27 6 4 6 2 2 84 10 52
2018 AS-02 64 26 6 3 1 0 0 90 4 70
2018 AS-03 52 30 7 9 2 0 0 81 11 54
2018 AS-04 56 16 8 16 4 0 0 72 20 25
2018 AS-05 54 22 12 7 5 0 0 76 12 41

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 40 10 8 4 0 0 78 12 276
2018 AS-01 34 36 21 4 6 0 0 70 9 53
2018 AS-02 41 41 8 8 1 0 0 82 10 71
2018 AS-03 35 37 6 13 9 0 0 72 22 54
2018 AS-04 44 40 4 12 0 0 0 84 12 25
2018 AS-05 46 39 10 5 0 0 0 85 5 41

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 29 18 8 7 0 0 67 15 276
2018 AS-01 33 37 19 4 8 0 0 69 12 52
2018 AS-02 38 34 13 10 6 0 0 72 15 71
2018 AS-03 55 15 13 5 11 0 2 70 17 55
2018 AS-04 32 32 28 4 4 0 0 64 8 25
2018 AS-05 29 34 22 12 2 0 0 63 15 41

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 38 16 9 5 0 0 70 15 276
2018 AS-01 32 43 15 6 4 0 0 75 9 53
2018 AS-02 37 37 14 7 6 0 0 73 13 71
2018 AS-03 29 40 15 13 4 0 0 69 16 55
2018 AS-04 22 48 22 4 4 0 0 70 9 23
2018 AS-05 27 41 22 5 5 0 0 68 10 41

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 36 12 5 1 0 0 82 5 275
2018 AS-01 50 33 13 4 0 0 0 83 4 52
2018 AS-02 49 31 14 4 0 1 0 81 4 70
2018 AS-03 42 33 18 5 2 0 0 75 7 55
2018 AS-04 50 42 8 0 0 0 0 92 0 24
2018 AS-05 37 49 7 7 0 0 0 85 7 41

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 34 14 9 4 0 0 73 13 275
2018 AS-01 37 38 10 12 4 0 0 75 15 52
2018 AS-02 40 31 21 4 3 0 0 71 7 70
2018 AS-03 40 29 13 15 4 0 0 69 18 55
2018 AS-04 42 46 4 4 4 0 0 88 8 24
2018 AS-05 37 41 15 5 2 0 0 78 7 41

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 34 9 3 1 0 0 86 4 274
2018 AS-01 50 35 10 2 4 0 0 85 6 52
2018 AS-02 54 36 7 1 1 0 0 90 3 70
2018 AS-03 51 31 11 7 0 0 0 82 7 55
2018 AS-04 67 25 8 0 0 0 0 92 0 24
2018 AS-05 46 41 10 2 0 0 0 88 2 41

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 36 16 10 7 0 0 68 16 274
2018 AS-01 25 38 23 4 10 0 0 63 13 52
2018 AS-02 29 41 16 11 3 0 0 70 14 70
2018 AS-03 36 38 7 9 9 0 0 75 18 55
2018 AS-04 33 54 4 8 0 0 0 88 8 24
2018 AS-05 37 22 24 12 5 0 0 59 17 41

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 32 13 10 4 0 0 72 15 273
2018 AS-01 38 35 12 4 10 2 0 75 14 52
2018 AS-02 35 36 16 10 3 0 0 71 13 69
2018 AS-03 47 29 11 11 2 0 0 76 13 55
2018 AS-04 50 33 8 8 0 0 0 83 8 24
2018 AS-05 38 25 15 23 0 0 0 63 23 40

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 36 14 9 4 0 0 73 13 275
2018 AS-01 29 48 10 6 8 0 0 77 13 52
2018 AS-02 31 37 19 10 3 0 0 69 13 70
2018 AS-03 51 27 9 11 2 0 0 78 13 55
2018 AS-04 33 42 13 13 0 0 0 75 13 24
2018 AS-05 32 39 15 12 2 0 0 71 15 41

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 42 11 4 2 0 0 83 6 274
2018 AS-01 38 42 12 4 4 0 0 81 8 52
2018 AS-02 43 42 9 4 1 0 0 86 6 69
2018 AS-03 35 49 5 7 4 0 0 84 11 55
2018 AS-04 50 33 17 0 0 0 0 83 0 24
2018 AS-05 41 44 15 0 0 0 0 85 0 41

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 26 23 6 6 0 1 64 13 277
2018 AS-01 49 32 19 0 0 0 0 81 0 53
2018 AS-02 37 27 21 9 1 1 3 67 10 70
2018 AS-03 42 27 22 2 7 0 0 69 9 55
2018 AS-04 48 16 24 12 0 0 0 64 12 25
2018 AS-05 15 22 44 12 7 0 0 37 20 41

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 27 34 14 5 1 0 19 46 278
2018 AS-01 13 17 30 25 9 4 2 36 32 53
2018 AS-02 18 25 41 11 3 1 0 14 44 71
2018 AS-03 18 22 49 4 7 0 0 11 40 55
2018 AS-04 12 44 24 16 4 0 0 20 56 25
2018 AS-05 29 37 15 17 2 0 0 20 66 41

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 30 28 13 7 4 1 22 48 276
2018 AS-01 6 15 37 23 13 4 2 39 22 52
2018 AS-02 15 32 31 15 3 1 1 19 49 71
2018 AS-03 19 30 30 7 7 7 0 16 52 54
2018 AS-04 20 28 24 8 8 12 0 18 55 25
2018 AS-05 17 34 29 12 2 2 2 15 54 41

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 27 34 9 3 1 2 12 53 276
2018 AS-01 23 21 33 17 4 2 0 22 45 52
2018 AS-02 21 26 36 10 3 0 4 13 49 70
2018 AS-03 36 18 40 4 2 0 0 5 55 55
2018 AS-04 24 24 40 4 4 0 4 8 50 25
2018 AS-05 15 46 24 10 2 0 2 13 63 41

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 23 33 20 4 2 1 25 40 276
2018 AS-01 15 19 27 25 8 6 0 35 37 52
2018 AS-02 7 24 34 25 3 1 6 30 33 71
2018 AS-03 17 24 35 22 2 0 0 24 41 54
2018 AS-04 12 20 36 20 12 0 0 32 32 25
2018 AS-05 20 24 41 15 0 0 0 15 44 41

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 21 27 18 6 2 3 25 46 277
2018 AS-01 12 12 23 29 17 4 4 50 25 52
2018 AS-02 24 14 31 23 3 3 3 27 40 71
2018 AS-03 18 27 29 16 7 0 2 24 46 55
2018 AS-04 28 16 32 16 4 0 4 21 46 25
2018 AS-05 29 34 27 7 0 0 2 8 65 41

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 23 28 14 6 2 3 21 50 271
2018 AS-01 22 18 29 12 10 6 4 24 43 51
2018 AS-02 24 18 31 16 7 1 3 25 43 68
2018 AS-03 25 25 27 15 4 2 2 19 53 55
2018 AS-04 36 16 16 28 4 0 0 32 52 25
2018 AS-05 20 37 29 10 2 0 2 13 58 41

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 29 28 16 6 1 2 23 48 276
2018 AS-01 17 21 31 15 8 4 4 25 42 52
2018 AS-02 19 23 29 21 6 0 3 28 43 70
2018 AS-03 15 25 31 16 7 4 2 25 42 55
2018 AS-04 20 32 20 12 12 0 4 25 54 25
2018 AS-05 10 44 32 12 2 0 0 15 54 41
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 34 17 11 5 5 2 65 17 276
2018 AS-01 23 27 23 12 6 8 2 55 19 52
2018 AS-02 31 23 14 20 6 3 4 58 27 71
2018 AS-03 25 45 13 5 5 5 0 75 12 55
2018 AS-04 16 40 24 8 4 4 4 61 13 25
2018 AS-05 37 34 20 5 2 2 0 73 8 41

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 31 9 8 5 1 0 76 14 274
2018 AS-01 43 25 4 18 6 4 0 71 24 51
2018 AS-02 42 25 14 10 6 3 0 70 16 71
2018 AS-03 55 29 5 5 5 0 0 84 11 55
2018 AS-04 36 40 12 4 8 0 0 76 12 25
2018 AS-05 40 43 13 5 0 0 0 83 5 40

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 24 22 16 5 12 2 50 25 274
2018 AS-01 13 27 25 10 8 17 0 49 21 52
2018 AS-02 25 17 15 30 3 8 1 47 36 71
2018 AS-03 17 31 24 7 6 11 4 57 15 54
2018 AS-04 16 32 16 12 8 16 0 57 24 25
2018 AS-05 13 23 25 18 3 15 5 44 25 40

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 36 7 6 2 0 0 85 8 272
2018 AS-01 46 30 12 10 2 0 0 76 12 50
2018 AS-02 51 31 9 6 3 0 0 83 9 70
2018 AS-03 45 40 4 9 2 0 0 85 11 55
2018 AS-04 52 40 4 0 4 0 0 92 4 25
2018 AS-05 50 40 8 3 0 0 0 90 3 40

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 45 11 4 2 1 0 83 6 273
2018 AS-01 31 44 17 0 6 2 0 76 6 52
2018 AS-02 41 39 14 4 1 0 0 80 6 70
2018 AS-03 42 40 9 7 2 0 0 82 9 55
2018 AS-04 32 56 4 4 4 0 0 88 8 25
2018 AS-05 36 51 8 3 0 3 0 89 3 39
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 33 12 4 5 1 1 78 9 275
2018 AS-01 33 48 8 2 4 2 4 86 6 52
2018 AS-02 49 27 14 4 4 0 1 77 9 71
2018 AS-03 54 26 11 4 4 2 0 81 8 54
2018 AS-04 46 33 17 0 4 0 0 79 4 24
2018 AS-05 37 34 17 10 0 2 0 73 10 41

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 27 13 6 3 1 2 78 9 275
2018 AS-01 44 35 6 6 6 0 4 82 12 52
2018 AS-02 52 23 14 8 1 0 1 76 10 71
2018 AS-03 57 26 9 2 4 2 0 85 6 54
2018 AS-04 54 38 8 0 0 0 0 92 0 24
2018 AS-05 46 20 22 7 0 2 2 69 8 41

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 45 28 12 9 4 1 0 74 13 275
2018 AS-01 38 33 12 8 4 6 0 76 12 52
2018 AS-02 48 21 14 13 3 0 1 70 16 71
2018 AS-03 59 22 11 4 4 0 0 81 7 54
2018 AS-04 50 42 8 0 0 0 0 92 0 24
2018 AS-05 39 37 10 10 5 0 0 76 15 41

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 57 25 8 3 4 2 0 84 7 275
2018 AS-01 48 33 8 2 4 6 0 86 6 52
2018 AS-02 63 21 8 1 4 0 1 86 6 71
2018 AS-03 63 24 7 0 4 2 0 89 4 54
2018 AS-04 63 21 13 4 0 0 0 83 4 24
2018 AS-05 59 29 5 5 2 0 0 88 7 41

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 28 12 6 4 0 1 78 10 275
2018 AS-01 44 38 6 8 4 0 0 83 12 52
2018 AS-02 54 23 11 8 3 0 1 77 11 71
2018 AS-03 57 22 11 4 4 0 2 81 8 54
2018 AS-04 46 42 13 0 0 0 0 88 0 24
2018 AS-05 51 27 15 5 2 0 0 78 7 41
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 29 26 7 2 5 5 61 11 82
2018 AS-03 25 50 25 0 0 0 0 75 0 12
2018 AS-05 23 17 33 7 3 3 13 48 12 30
2018 AS-07 19 31 31 13 0 6 0 53 13 16

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 31 21 11 4 4 1 63 15 276
2018 AS-01 34 28 17 13 0 6 2 67 14 53
2018 AS-02 30 30 28 7 1 4 0 62 9 71
2018 AS-03 35 28 19 11 7 0 0 63 19 54
2018 AS-04 20 32 32 0 8 8 0 57 9 25
2018 AS-05 23 40 20 13 0 3 3 66 13 40

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 27 24 13 6 1 0 56 20 276
2018 AS-01 38 30 17 8 6 2 0 69 13 53
2018 AS-02 30 21 27 17 6 0 0 51 23 71
2018 AS-03 39 20 17 13 7 4 0 62 21 54
2018 AS-04 13 33 38 8 8 0 0 46 17 24
2018 AS-05 12 44 27 15 2 0 0 56 17 41

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 27 26 14 8 5 0 50 23 276
2018 AS-01 25 40 15 8 6 8 0 69 14 53
2018 AS-02 25 21 31 13 6 4 0 49 19 71
2018 AS-03 24 25 22 13 9 7 0 53 24 55
2018 AS-04 4 38 29 13 8 8 0 45 23 24
2018 AS-05 10 28 33 23 8 0 0 38 30 40

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 28 22 19 9 3 0 48 29 276
2018 AS-01 19 42 17 15 2 4 0 64 18 52
2018 AS-02 24 20 28 15 7 6 0 46 24 71
2018 AS-03 31 20 15 18 15 2 0 52 33 55
2018 AS-04 4 29 33 25 8 0 0 33 33 24
2018 AS-05 7 34 29 22 7 0 0 41 29 41
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 35 22 11 6 1 0 60 18 277
2018 AS-01 31 37 21 6 4 2 0 69 10 52
2018 AS-02 21 42 18 10 6 3 0 65 16 71
2018 AS-03 27 33 24 11 5 0 0 60 16 55
2018 AS-04 16 52 16 16 0 0 0 68 16 25
2018 AS-05 20 27 32 17 5 0 0 46 22 41

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 34 16 11 6 4 2 65 18 277
2018 AS-01 21 27 19 15 6 6 6 54 24 52
2018 AS-02 21 39 15 10 8 4 1 64 19 71
2018 AS-03 25 38 16 5 9 4 2 67 15 55
2018 AS-04 44 20 8 16 4 8 0 70 22 25
2018 AS-05 27 39 20 10 0 5 0 69 10 41

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 34 25 9 5 3 0 59 14 274
2018 AS-01 27 35 21 8 2 8 0 67 10 52
2018 AS-02 21 39 24 9 3 3 1 63 12 70
2018 AS-03 29 29 24 9 7 2 0 59 17 55
2018 AS-04 24 28 28 12 4 4 0 54 17 25
2018 AS-05 21 28 41 8 3 0 0 49 10 39

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 14 23 19 16 12 12 3 44 33 276
2018 AS-01 12 27 25 10 10 12 4 47 23 51
2018 AS-02 13 30 13 20 14 8 3 48 38 71
2018 AS-03 16 24 18 11 18 11 2 46 33 55
2018 AS-04 20 28 20 12 8 12 0 55 23 25
2018 AS-05 15 15 29 20 7 10 5 34 31 41

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 32 20 10 7 5 0 61 18 276
2018 AS-01 33 23 23 6 8 8 0 60 15 52
2018 AS-02 31 39 14 4 6 6 0 74 11 70
2018 AS-03 25 36 18 5 13 2 0 63 19 55
2018 AS-04 16 36 12 28 0 8 0 57 30 25
2018 AS-05 17 29 29 15 2 7 0 50 18 41

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 27 19 14 13 3 1 53 28 275
2018 AS-01 33 22 16 8 16 4 2 58 25 51
2018 AS-02 21 36 14 9 14 4 1 61 24 70
2018 AS-03 24 24 18 20 15 0 0 47 35 55
2018 AS-04 12 24 16 28 16 4 0 38 46 25
2018 AS-05 24 32 27 7 7 2 0 58 15 41

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 34 26 11 4 6 0 57 16 277
2018 AS-01 17 35 27 6 8 8 0 56 15 52
2018 AS-02 15 42 21 8 4 7 1 63 14 71
2018 AS-03 25 25 29 13 5 2 0 52 19 55
2018 AS-04 16 20 36 8 4 16 0 43 14 25
2018 AS-05 20 32 24 22 0 2 0 53 23 41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 35 14 6 1 3 0 79 7 275
2018 AS-01 40 34 11 9 0 6 0 78 10 53
2018 AS-02 45 37 10 6 0 3 0 84 6 71
2018 AS-03 49 28 15 4 2 2 0 79 6 53
2018 AS-04 36 44 16 0 4 0 0 80 4 25
2018 AS-05 38 38 15 5 3 3 0 77 8 40

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 37 12 5 1 2 0 81 6 275
2018 AS-01 40 37 8 6 4 6 0 82 10 52
2018 AS-02 46 38 10 3 0 3 0 87 3 71
2018 AS-03 54 24 15 7 0 0 0 78 7 54
2018 AS-04 28 52 12 8 0 0 0 80 8 25
2018 AS-05 40 35 20 5 0 0 0 75 5 40

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 37 10 4 1 1 0 84 5 277
2018 AS-01 55 28 13 0 2 2 0 85 2 53
2018 AS-02 49 39 6 3 3 0 0 89 6 71
2018 AS-03 53 27 11 7 0 2 0 81 7 55
2018 AS-04 28 60 4 4 4 0 0 88 8 25
2018 AS-05 43 45 13 0 0 0 0 88 0 40

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 31 23 9 5 2 0 61 15 277
2018 AS-01 40 28 21 2 4 4 2 72 6 53
2018 AS-02 30 39 15 8 6 1 0 70 14 71
2018 AS-03 31 31 22 11 4 2 0 63 15 55
2018 AS-04 20 28 44 0 8 0 0 48 8 25
2018 AS-05 28 18 30 18 5 3 0 46 23 40

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 36 19 10 5 1 0 66 15 276
2018 AS-01 38 32 17 4 8 2 0 71 12 53
2018 AS-02 28 44 15 7 6 0 0 72 13 71
2018 AS-03 31 38 15 13 2 2 0 70 15 55
2018 AS-04 21 38 29 4 8 0 0 58 13 24
2018 AS-05 28 25 28 18 3 0 0 53 20 40

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 27 17 11 8 5 1 62 20 276
2018 AS-01 38 25 15 9 4 6 4 69 15 53
2018 AS-02 35 24 17 11 8 4 0 62 21 71
2018 AS-03 28 31 20 11 9 0 0 59 20 54
2018 AS-04 36 16 20 12 8 8 0 57 22 25
2018 AS-05 28 28 18 13 5 8 3 61 19 40
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 43 26 32 278
2018 AS-01 43 26 30 53
2018 AS-02 38 27 35 71
2018 AS-03 47 20 33 55
2018 AS-04 36 28 36 25
2018 AS-05 39 29 32 41

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 13 34 34 3 3 13 119
2018 AS-01 13 43 22 0 9 13 23
2018 AS-02 11 44 30 0 4 11 27
2018 AS-03 8 35 31 8 4 15 26
2018 AS-05 6 25 38 6 0 25 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 16 84 276
2018 AS-01 17 83 52
2018 AS-02 14 86 70
2018 AS-03 16 84 55
2018 AS-07 35 65 17

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 AS 44 43

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 AS 47 43

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 AS 12 43

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AS 0 43
2018 AS-02 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 AS 0 43
2018 AS-02 0 10

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 AS 0 43
2018 AS-02 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 AS 42 43

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 AS 49 43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 AS 51 43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 AS 33 43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 AS 42 43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 AS 60 43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 AS 40 43
2018 AS-02 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 AS 0 43
2018 AS-02 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 AS 35 43

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 AS 28 43

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 AS 16 43

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 AS 63 43

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 AS 30 43

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 AS 16 43

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 AS 0 43
2018 AS-02 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 AS 12 43

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 12 43
2018 AS-02 0 10

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 AS 21 43

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 AS 14 43
2018 AS-02 0 10

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 AS 16 43

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 19 43

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 19 43

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 AS 16 43

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 AS 28 43

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 AS 42 43

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 AS 49 43

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 19 43

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 19 26 9 6 21 4 46 20 278
2018 AS-01 13 17 26 13 9 15 6 38 29 53
2018 AS-02 17 27 18 6 6 27 0 60 15 71
2018 AS-03 16 20 31 9 4 13 7 45 16 55
2018 AS-04 16 16 20 4 12 32 0 47 24 25
2018 AS-05 17 10 29 10 2 24 7 39 18 41

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 31 25 8 4 8 1 59 14 276
2018 AS-01 23 30 21 8 8 8 4 60 17 53
2018 AS-02 21 37 30 1 4 6 0 62 6 70
2018 AS-03 24 27 29 11 4 4 2 54 15 55
2018 AS-04 16 28 24 8 8 16 0 52 19 25
2018 AS-05 25 30 25 8 0 13 0 63 9 40
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 5 95 276
2018 AS-03 0 100 55

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 AS 54 13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 AS 38 13

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 AS 46 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 0 13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 38 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 AS 46 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 18 28 4 2 26 5 50 9 278
2018 AS-01 11 28 23 9 2 17 9 54 15 53
2018 AS-02 20 20 21 4 3 30 3 58 10 71
2018 AS-03 20 11 36 4 2 20 7 43 8 55
2018 AS-04 12 20 28 4 4 32 0 47 12 25
2018 AS-05 17 10 32 2 0 34 5 44 4 41

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 27 26 3 3 14 2 61 7 275
2018 AS-01 23 34 19 6 2 13 4 68 9 53
2018 AS-02 23 33 24 1 6 11 1 64 8 70
2018 AS-03 31 17 28 6 2 15 2 58 9 54
2018 AS-04 17 25 33 4 4 17 0 50 10 24
2018 AS-05 24 27 27 2 0 17 2 64 3 41
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 16 25 17 21 0 4 34 40 274
2018 AS-01 13 23 27 15 17 0 4 38 34 52
2018 AS-02 24 15 24 18 18 0 0 39 37 71
2018 AS-03 13 22 29 9 22 0 5 37 33 55
2018 AS-04 17 8 25 13 25 0 13 29 43 24
2018 AS-05 10 15 17 32 24 0 2 25 58 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 25 29 15 12 0 0 43 27 276
2018 AS-01 34 28 23 11 4 0 0 62 15 53
2018 AS-02 17 36 27 16 4 0 0 53 20 70
2018 AS-03 16 24 36 7 16 0 0 40 24 55
2018 AS-04 20 20 32 8 20 0 0 40 28 25
2018 AS-05 10 15 29 27 20 0 0 24 46 41

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 26 26 16 10 0 1 47 26 276
2018 AS-01 35 27 19 15 4 0 0 62 19 52
2018 AS-02 25 34 23 10 6 0 3 61 16 71
2018 AS-03 18 29 27 16 9 0 0 47 25 55
2018 AS-04 24 28 12 24 8 0 4 54 33 25
2018 AS-05 7 12 39 22 20 0 0 20 41 41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 19 23 18 16 0 2 41 35 277
2018 AS-01 32 25 17 11 11 0 4 59 24 53
2018 AS-02 20 24 24 21 10 1 0 44 31 71
2018 AS-03 16 20 25 18 15 0 5 38 35 55
2018 AS-04 32 12 12 12 28 0 4 46 42 25
2018 AS-05 12 12 29 29 17 0 0 24 46 41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 19 13 6 7 0 6 72 14 274
2018 AS-01 54 25 6 4 2 2 8 87 6 52
2018 AS-02 61 16 7 4 3 0 9 84 8 70
2018 AS-03 57 20 9 4 4 0 6 82 8 54
2018 AS-04 48 16 16 8 4 0 8 70 13 25
2018 AS-05 27 20 29 10 15 0 0 46 24 41

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 22 21 10 8 1 1 60 19 277
2018 AS-01 36 21 25 9 6 2 2 59 16 53
2018 AS-02 51 23 11 7 6 3 0 75 13 71
2018 AS-03 36 24 29 5 5 0 0 60 11 55
2018 AS-04 40 12 16 16 12 0 4 54 29 25
2018 AS-05 24 32 20 15 10 0 0 56 24 41

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 32 22 9 5 1 3 63 15 274
2018 AS-01 35 27 19 4 6 2 8 68 11 52
2018 AS-02 26 39 21 10 1 1 1 66 12 70
2018 AS-03 37 31 19 7 6 0 0 69 13 54
2018 AS-04 32 28 24 12 0 0 4 63 13 25
2018 AS-05 17 29 34 7 10 0 2 48 18 41

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 29 25 15 7 0 1 51 23 273
2018 AS-01 31 35 17 6 4 2 6 71 10 52
2018 AS-02 29 34 23 11 3 0 0 63 14 70
2018 AS-03 22 28 26 15 9 0 0 50 24 54
2018 AS-04 13 25 46 13 0 0 4 39 13 24
2018 AS-05 10 24 29 22 15 0 0 34 37 41

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 31 22 12 9 0 2 56 22 273
2018 AS-01 31 27 23 8 4 0 8 63 13 52
2018 AS-02 24 39 17 16 4 0 0 63 20 70
2018 AS-03 28 26 24 15 7 0 0 54 22 54
2018 AS-04 20 32 24 8 12 0 4 54 21 25
2018 AS-05 17 32 22 12 15 0 2 50 28 41

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 36 20 11 5 0 2 64 16 272
2018 AS-01 25 37 19 8 4 0 8 67 13 52
2018 AS-02 32 37 19 6 6 0 0 69 12 68
2018 AS-03 24 37 17 13 7 0 2 62 21 54
2018 AS-04 28 36 20 12 0 0 4 67 13 25
2018 AS-05 20 41 20 17 2 0 0 61 20 41

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 55 22 9 6 3 0 4 81 10 271
2018 AS-01 62 17 6 2 2 0 12 89 4 52
2018 AS-02 54 27 7 9 0 1 1 84 9 70
2018 AS-03 63 13 13 4 4 0 4 79 8 54
2018 AS-04 43 30 13 4 4 0 4 77 9 23
2018 AS-05 46 32 7 10 2 0 2 80 13 41

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 65 16 6 4 2 1 5 87 7 274
2018 AS-01 65 15 4 4 0 0 12 91 4 52
2018 AS-02 61 24 7 1 0 1 4 91 2 70
2018 AS-03 65 13 7 4 6 0 6 82 10 54
2018 AS-04 60 12 8 12 0 4 4 78 13 25
2018 AS-05 71 15 7 5 0 0 2 88 5 41

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 64 16 6 5 4 1 4 85 9 270
2018 AS-01 50 22 8 2 6 0 12 82 9 50
2018 AS-02 64 16 7 6 4 1 1 82 10 69
2018 AS-03 70 15 4 6 2 0 4 88 8 54
2018 AS-04 60 8 4 4 4 12 8 85 10 25
2018 AS-05 80 10 5 3 3 0 0 90 5 40

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 27 9 4 3 0 3 83 8 278
2018 AS-01 40 34 8 6 8 0 6 78 14 53
2018 AS-02 48 31 13 6 1 0 1 80 7 71
2018 AS-03 53 35 9 2 2 0 0 87 4 55
2018 AS-04 64 20 4 4 4 0 4 88 8 25
2018 AS-05 63 24 7 2 0 0 2 90 3 41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 55 20 10 4 8 0 2 77 12 277
2018 AS-01 55 19 6 2 11 0 8 80 14 53
2018 AS-02 46 28 17 4 1 1 1 77 6 71
2018 AS-03 60 16 16 4 4 0 0 76 7 55
2018 AS-04 60 12 4 4 16 0 4 75 21 25
2018 AS-05 65 23 5 5 3 0 0 88 8 40

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 12 5 1 1 0 24 90 3 278
2018 AS-01 49 9 0 0 0 0 42 100 0 53
2018 AS-02 56 7 3 1 0 0 32 94 2 71
2018 AS-03 56 9 5 0 0 0 29 92 0 55
2018 AS-04 60 12 8 4 4 0 12 82 9 25
2018 AS-05 61 22 10 2 2 0 2 85 5 41

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 74 12 6 2 0 0 6 91 3 277
2018 AS-01 62 25 2 0 0 0 11 98 0 53
2018 AS-02 73 4 8 4 0 0 10 86 5 71
2018 AS-03 78 11 5 2 0 0 4 92 2 55
2018 AS-04 72 16 0 0 4 0 8 96 4 25
2018 AS-05 78 15 7 0 0 0 0 93 0 41

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 64 16 8 5 4 0 3 82 10 278
2018 AS-01 51 17 13 6 8 0 6 72 14 53
2018 AS-02 58 20 13 1 6 0 3 80 7 71
2018 AS-03 69 13 4 7 4 0 4 85 11 55
2018 AS-04 68 12 8 8 4 0 0 80 12 25
2018 AS-05 71 17 2 10 0 0 0 88 10 41

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 25 14 6 4 0 2 75 11 278
2018 AS-01 47 21 19 4 4 0 6 72 8 53
2018 AS-02 39 30 17 7 6 0 1 70 13 71
2018 AS-03 49 24 11 13 4 0 0 73 16 55
2018 AS-04 48 20 16 8 4 0 4 71 13 25
2018 AS-05 54 29 15 0 2 0 0 83 2 41

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 28 38 13 6 0 0 43 19 277
2018 AS-01 23 21 40 10 4 0 2 45 14 52
2018 AS-02 15 38 32 11 3 0 0 54 14 71
2018 AS-03 13 29 40 9 9 0 0 42 18 55
2018 AS-04 20 24 40 16 0 0 0 44 16 25
2018 AS-05 5 27 41 22 5 0 0 32 27 41

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 12 17 37 24 10 0 0 34 29 273
2018 AS-01 8 13 37 25 17 0 0 42 21 52
2018 AS-02 7 13 31 34 15 0 0 49 21 68
2018 AS-03 16 16 40 22 5 0 0 27 33 55
2018 AS-04 12 16 40 28 4 0 0 32 28 25
2018 AS-05 7 27 49 15 2 0 0 17 34 41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 39 20 4 3 3 0 73 7 276
2018 AS-01 26 43 19 0 4 6 2 76 4 53
2018 AS-02 35 46 17 0 1 0 0 81 1 69
2018 AS-03 38 33 15 7 4 4 0 74 11 55
2018 AS-04 32 44 4 16 4 0 0 76 20 25
2018 AS-05 24 37 32 5 2 0 0 61 7 41

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 36 20 12 7 2 0 60 20 276
2018 AS-01 25 35 10 17 8 4 2 63 27 52
2018 AS-02 26 33 23 11 6 1 0 59 17 70
2018 AS-03 24 36 24 5 9 2 0 61 15 55
2018 AS-04 20 52 16 4 8 0 0 72 12 25
2018 AS-05 20 34 24 15 5 2 0 55 20 41
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 25 22 14 11 0 1 27 73 278
2018 AS-01 34 25 19 9 9 2 2 35 65 53
2018 AS-02 28 23 21 18 10 0 0 28 72 71
2018 AS-03 25 29 18 18 7 0 2 26 74 55
2018 AS-04 20 24 20 8 20 0 8 22 78 25
2018 AS-05 22 27 27 15 10 0 0 22 78 41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 20 199
2018 AS-01 24 33
2018 AS-02 24 51
2018 AS-03 25 40
2018 AS-04 11 18
2018 AS-05 19 32

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 36 199
2018 AS-01 24 33
2018 AS-02 33 51
2018 AS-03 30 40
2018 AS-04 39 18
2018 AS-05 41 32

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 20 199
2018 AS-01 27 33
2018 AS-02 20 51
2018 AS-03 23 40
2018 AS-04 11 18
2018 AS-05 16 32

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 52 199
2018 AS-01 36 33
2018 AS-02 49 51
2018 AS-03 53 40
2018 AS-04 50 18
2018 AS-05 63 32

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 5 199
2018 AS-01 0 33
2018 AS-02 2 51
2018 AS-03 10 40
2018 AS-04 6 18
2018 AS-05 13 32

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 29 199
2018 AS-01 9 33
2018 AS-02 25 51
2018 AS-03 28 40
2018 AS-04 61 18
2018 AS-05 25 32

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 39 199
2018 AS-01 39 33
2018 AS-02 43 51
2018 AS-03 25 40
2018 AS-04 33 18
2018 AS-05 44 32

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 5 36 23 11 7 18 191
2018 AS-01 6 42 19 10 13 10 31
2018 AS-02 9 34 23 13 2 19 47
2018 AS-03 0 33 33 8 10 15 39
2018 AS-04 6 59 12 6 0 18 17
2018 AS-05 6 28 25 13 6 22 32

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 27 73 198
2018 AS-01 33 67 33
2018 AS-02 30 70 50
2018 AS-03 23 78 40
2018 AS-04 28 72 18
2018 AS-05 34 66 32

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 9 23 21 14 25 3 7 34 43 199
2018 AS-01 12 24 6 18 21 9 9 44 48 33
2018 AS-02 8 31 24 10 20 2 6 43 32 51
2018 AS-03 13 23 15 20 23 3 5 38 46 40
2018 AS-04 0 28 17 22 33 0 0 28 56 18
2018 AS-05 3 9 38 13 22 3 13 15 41 32

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 4 12 10 17 53 2 4 16 73 199
2018 AS-01 6 12 12 21 39 3 6 20 67 33
2018 AS-02 2 16 12 18 45 2 6 19 68 51
2018 AS-03 5 15 8 13 55 3 3 21 71 40
2018 AS-04 0 6 11 22 61 0 0 6 83 18
2018 AS-05 0 13 9 22 56 0 0 13 78 32

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 12 16 20 15 1 7 44 39 275
2018 AS-01 35 12 13 12 13 0 15 55 30 52
2018 AS-02 39 6 13 24 10 3 6 49 37 71
2018 AS-03 18 18 18 24 16 0 5 38 42 55
2018 AS-04 33 13 8 25 17 0 4 48 43 24
2018 AS-05 28 8 20 23 15 0 8 38 41 40
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