2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 57 10 14 8 0 0 69 22 51
2018 FI-01 18 53 0 18 12 0 0 71 29 17
2018 FI-03 6 63 19 6 6 0 0 69 13 16

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 37 18 10 2 0 0 69 12 49
2018 FI-01 38 31 25 6 0 0 0 69 6 16
2018 FI-03 38 44 6 13 0 0 0 81 13 16

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 46 32 16 6 0 0 0 78 6 50
2018 FI-01 31 25 25 19 0 0 0 56 19 16
2018 FI-03 56 31 13 0 0 0 0 88 0 16

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 41 12 8 8 0 0 73 16 51
2018 FI-01 47 41 12 0 0 0 0 88 0 17
2018 FI-03 31 38 19 13 0 0 0 69 13 16

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 51 10 14 4 0 0 73 18 51
2018 FI-01 24 53 0 18 6 0 0 76 24 17
2018 FI-03 31 50 6 13 0 0 0 81 13 16

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 35 18 12 12 0 0 59 24 51
2018 FI-01 35 24 18 12 12 0 0 59 24 17
2018 FI-03 25 56 6 13 0 0 0 81 13 16

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 18 29 25 14 14 0 0 47 27 51
2018 FI-01 29 29 18 6 18 0 0 59 24 17
2018 FI-03 19 19 31 25 6 0 0 38 31 16

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 30 24 4 2 0 0 70 6 50
2018 FI-01 35 29 18 12 6 0 0 65 18 17
2018 FI-03 44 31 25 0 0 0 0 75 0 16

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 45 18 10 4 0 0 67 14 49
2018 FI-01 31 31 13 19 6 0 0 63 25 16
2018 FI-03 25 44 31 0 0 0 0 69 0 16

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 48 16 4 2 0 0 78 6 50
2018 FI-01 41 35 12 6 6 0 0 76 12 17
2018 FI-03 31 44 25 0 0 0 0 75 0 16

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 34 16 6 14 0 0 64 20 50
2018 FI-01 29 35 12 6 18 0 0 65 24 17
2018 FI-03 25 44 13 0 19 0 0 69 19 16

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 34 18 12 8 0 0 62 20 50
2018 FI-01 35 29 18 12 6 0 0 65 18 17
2018 FI-03 25 44 19 6 6 0 0 69 13 16

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 44 10 16 6 0 0 68 22 50
2018 FI-01 29 41 6 18 6 0 0 71 24 17
2018 FI-03 19 44 6 31 0 0 0 63 31 16

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 32 38 16 12 2 0 0 70 14 50
2018 FI-01 41 29 18 12 0 0 0 71 12 17
2018 FI-03 38 31 13 19 0 0 0 69 19 16

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 31 25 6 6 0 0 63 12 51
2018 FI-01 47 29 24 0 0 0 0 76 0 17
2018 FI-03 25 31 38 6 0 0 0 56 6 16

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 27 43 12 14 0 0 4 14 73 51
2018 FI-01 12 29 24 24 0 0 12 27 47 17
2018 FI-03 25 50 6 19 0 0 0 19 75 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 37 39 16 2 2 0 4 4 80 51
2018 FI-01 24 29 29 6 0 0 12 7 60 17
2018 FI-03 38 50 6 0 6 0 0 6 88 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 29 24 10 2 2 0 12 64 51
2018 FI-01 35 24 18 18 6 0 0 24 59 17
2018 FI-03 25 38 31 6 0 0 0 6 63 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 33 25 16 2 2 0 18 56 51
2018 FI-01 12 18 35 24 6 6 0 31 31 17
2018 FI-03 25 31 25 19 0 0 0 19 56 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 26 34 22 10 4 4 0 15 63 50
2018 FI-01 12 24 24 24 12 6 0 38 38 17
2018 FI-03 27 53 7 7 0 7 0 7 86 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 32 44 16 4 2 2 0 6 78 50
2018 FI-01 29 29 29 0 6 6 0 6 63 17
2018 FI-03 31 56 13 0 0 0 0 0 88 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 24 33 10 4 4 0 14 51 51
2018 FI-01 24 24 35 6 12 0 0 18 47 17
2018 FI-03 31 19 25 19 0 6 0 20 53 16
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 16 31 22 4 8 12 8 59 15 51
2018 FI-01 24 24 24 0 0 18 12 67 0 17
2018 FI-03 6 25 31 13 19 0 6 33 33 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 43 12 6 2 2 0 79 8 49
2018 FI-01 35 35 18 6 0 6 0 75 6 17
2018 FI-03 31 50 13 0 6 0 0 81 6 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 18 18 20 14 16 4 37 41 51
2018 FI-01 18 18 12 18 12 18 6 46 38 17
2018 FI-03 0 6 31 19 25 19 0 8 54 16

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 46 10 4 2 0 0 84 6 50
2018 FI-01 56 31 6 0 6 0 0 88 6 16
2018 FI-03 25 63 13 0 0 0 0 88 0 16

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 41 20 4 2 0 2 74 6 51
2018 FI-01 41 29 18 6 0 0 6 75 6 17
2018 FI-03 31 56 13 0 0 0 0 88 0 16
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 26 38 18 12 6 0 0 64 18 50
2018 FI-01 31 38 13 6 13 0 0 69 19 16
2018 FI-03 25 38 19 19 0 0 0 63 19 16

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 26 38 20 8 2 6 0 68 11 50
2018 FI-01 31 44 6 6 6 6 0 80 13 16
2018 FI-03 19 19 38 13 0 13 0 43 14 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 26 38 20 10 6 0 0 64 16 50
2018 FI-01 25 38 25 0 13 0 0 63 13 16
2018 FI-03 19 31 25 19 6 0 0 50 25 16

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 36 42 8 6 8 0 0 78 14 50
2018 FI-01 44 38 13 6 0 0 0 81 6 16
2018 FI-03 31 50 6 0 13 0 0 81 13 16

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 32 36 14 12 6 0 0 68 18 50
2018 FI-01 38 31 13 13 6 0 0 69 19 16
2018 FI-03 25 38 25 6 6 0 0 63 13 16
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 38 29 10 10 5 10 44 22 21
2018 FI-03 0 40 30 0 10 0 20 50 13 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 35 24 6 4 10 0 63 11 51
2018 FI-01 29 24 24 6 0 18 0 64 7 17
2018 FI-03 19 31 25 13 0 13 0 57 14 16

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 18 31 20 16 12 4 0 51 29 51
2018 FI-01 24 24 18 18 12 6 0 50 31 17
2018 FI-03 19 25 25 25 6 0 0 44 31 16

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 31 20 22 10 8 0 45 34 51
2018 FI-01 24 18 24 12 18 6 0 44 31 17
2018 FI-03 0 31 31 25 0 13 0 36 29 16

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 27 22 22 20 0 0 37 41 51
2018 FI-01 18 18 29 18 18 0 0 35 35 17
2018 FI-03 0 25 31 31 13 0 0 25 44 16
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 35 18 20 8 0 0 55 27 51
2018 FI-01 18 41 6 18 18 0 0 59 35 17
2018 FI-03 13 25 44 13 6 0 0 38 19 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 14 31 22 20 6 6 2 49 28 51
2018 FI-01 29 24 24 6 6 6 6 60 13 17
2018 FI-03 13 38 6 31 6 6 0 53 40 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 16 27 37 14 2 4 0 45 16 51
2018 FI-01 41 24 29 6 0 0 0 65 6 17
2018 FI-03 0 19 63 6 0 13 0 21 7 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 14 24 12 16 20 4 33 36 51
2018 FI-01 35 18 18 0 0 24 6 75 0 17
2018 FI-03 0 13 25 25 19 19 0 15 54 16

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 18 39 18 12 8 4 2 60 21 51
2018 FI-01 24 41 6 18 12 0 0 65 29 17
2018 FI-03 13 38 25 13 6 6 0 53 20 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 35 16 16 10 2 0 58 26 51
2018 FI-01 24 29 12 18 18 0 0 53 35 17
2018 FI-03 19 38 13 25 0 6 0 60 27 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 16 42 18 14 4 4 2 62 19 50
2018 FI-01 29 35 6 29 0 0 0 65 29 17
2018 FI-03 13 50 31 0 0 6 0 67 0 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 47 8 2 2 6 0 88 4 51
2018 FI-01 41 35 6 0 0 18 0 93 0 17
2018 FI-03 25 63 6 0 6 0 0 88 6 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 57 6 0 2 2 0 92 2 51
2018 FI-01 41 41 12 0 0 6 0 88 0 17
2018 FI-03 25 69 6 0 0 0 0 94 0 16

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 51 10 4 2 0 0 84 6 51
2018 FI-01 47 47 6 0 0 0 0 94 0 17
2018 FI-03 31 50 19 0 0 0 0 81 0 16

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 22 29 14 14 2 0 42 28 51
2018 FI-01 41 24 18 6 12 0 0 65 18 17
2018 FI-03 19 13 25 25 19 0 0 31 44 16

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 24 25 18 10 0 0 47 27 51
2018 FI-01 47 12 18 12 12 0 0 59 24 17
2018 FI-03 19 31 19 25 6 0 0 50 31 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 18 35 16 18 10 2 2 55 29 51
2018 FI-01 35 24 12 12 12 0 6 63 25 17
2018 FI-03 19 31 19 19 13 0 0 50 31 16
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 FI 47 27 25 51
2018 FI-01 65 24 12 17
2018 FI-03 25 38 38 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 FI 13 38 46 0 0 4 24
2018 FI-01 9 36 45 0 0 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 8 18 14 8 4 38 10 50 23 50
2018 FI-01 24 6 24 0 0 35 12 56 0 17
2018 FI-03 0 19 6 19 6 44 6 38 50 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 30 18 10 4 24 2 57 19 50
2018 FI-01 35 12 12 6 0 29 6 73 9 17
2018 FI-03 0 31 31 19 0 19 0 38 23 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 18 25 2 4 41 4 43 11 51
2018 FI-01 12 6 41 0 0 29 12 30 0 17
2018 FI-03 0 25 19 0 0 56 0 57 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 33 16 2 8 29 2 63 14 51
2018 FI-01 12 24 12 6 6 35 6 60 20 17
2018 FI-03 13 44 19 0 0 25 0 75 0 16
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 24 22 22 12 0 2 44 34 51
2018 FI-01 18 24 24 18 18 0 0 41 35 17
2018 FI-03 31 19 6 25 13 0 6 53 40 16

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 14 14 35 12 25 0 0 27 37 51
2018 FI-01 29 6 47 12 6 0 0 35 18 17
2018 FI-03 6 25 31 6 31 0 0 31 38 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 20 28 14 26 0 0 32 40 50
2018 FI-01 25 31 38 0 6 0 0 56 6 16
2018 FI-03 6 25 25 6 38 0 0 31 44 16

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 16 32 18 24 0 0 26 42 50
2018 FI-01 18 12 41 12 18 0 0 29 29 17
2018 FI-03 6 19 31 19 25 0 0 25 44 16

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 24 28 14 4 0 0 54 18 50
2018 FI-01 50 13 19 19 0 0 0 63 19 16
2018 FI-03 25 25 44 6 0 0 0 50 6 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 25 25 12 16 0 0 47 27 51
2018 FI-01 47 24 18 6 6 0 0 71 12 17
2018 FI-03 13 38 25 13 13 0 0 50 25 16

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 31 29 10 4 4 0 55 14 51
2018 FI-01 18 29 41 0 6 6 0 50 6 17
2018 FI-03 25 44 19 13 0 0 0 69 13 16

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 16 33 24 16 2 0 26 40 51
2018 FI-01 6 18 41 18 12 6 0 25 31 17
2018 FI-03 19 6 38 25 13 0 0 25 38 16

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 16 10 31 24 18 2 0 26 42 51
2018 FI-01 18 18 35 12 12 6 0 38 25 17
2018 FI-03 13 0 38 31 19 0 0 13 50 16

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 41 18 10 10 0 0 63 20 51
2018 FI-01 29 41 18 6 6 0 0 71 12 17
2018 FI-03 19 44 13 13 13 0 0 63 25 16

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 48 30 12 4 6 0 0 78 10 50
2018 FI-01 50 25 13 13 0 0 0 75 13 16
2018 FI-03 69 19 13 0 0 0 0 88 0 16

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 61 18 12 0 4 0 4 83 4 49
2018 FI-01 59 12 29 0 0 0 0 71 0 17
2018 FI-03 75 25 0 0 0 0 0 100 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 57 16 10 4 4 2 8 80 9 51
2018 FI-01 59 18 6 6 0 6 6 87 7 17
2018 FI-03 69 13 13 0 0 0 6 87 0 16

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 53 25 10 4 2 0 6 83 6 51
2018 FI-01 65 29 6 0 0 0 0 94 0 17
2018 FI-03 38 38 13 6 0 0 6 80 7 16

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 54 8 20 4 10 0 4 65 15 50
2018 FI-01 63 6 25 6 0 0 0 69 6 16
2018 FI-03 56 13 13 6 13 0 0 69 19 16

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 41 25 4 0 4 2 24 89 5 51
2018 FI-01 53 12 0 0 0 6 29 100 0 17
2018 FI-03 31 31 6 0 6 0 25 83 8 16

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 68 12 4 0 2 2 12 93 2 50
2018 FI-01 75 13 13 0 0 0 0 88 0 16
2018 FI-03 63 25 0 0 0 0 13 100 0 16

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 69 12 0 6 4 0 10 89 11 51
2018 FI-01 65 18 0 6 6 0 6 88 13 17
2018 FI-03 81 13 0 6 0 0 0 94 6 16

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 39 29 16 8 6 0 2 70 14 51
2018 FI-01 18 47 12 18 6 0 0 65 24 17
2018 FI-03 69 6 19 6 0 0 0 75 6 16

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 29 24 25 10 0 0 41 35 51
2018 FI-01 18 41 29 12 0 0 0 59 12 17
2018 FI-03 6 38 13 25 19 0 0 44 44 16

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 25 41 16 8 0 0 24 35 51
2018 FI-01 0 12 53 24 12 0 0 35 12 17
2018 FI-03 13 31 31 13 13 0 0 25 44 16

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 53 16 12 4 4 0 66 17 49
2018 FI-01 13 31 19 25 0 13 0 50 29 16
2018 FI-03 13 56 25 0 6 0 0 69 6 16

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 37 24 12 12 4 0 51 24 51
2018 FI-01 24 41 18 6 0 12 0 73 7 17
2018 FI-03 6 31 31 19 13 0 0 38 31 16
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 24 33 8 4 0 0 31 69 51
2018 FI-01 35 18 29 12 6 0 0 35 65 17
2018 FI-03 38 19 31 6 6 0 0 38 63 16

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 FI 9 35
2018 FI-01 9 11
2018 FI-03 0 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 31 35
2018 FI-01 64 11
2018 FI-03 30 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 17 35
2018 FI-01 36 11
2018 FI-03 20 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 FI 51 35
2018 FI-01 27 11
2018 FI-03 70 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 FI 3 35
2018 FI-01 0 11
2018 FI-03 10 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 FI 29 35
2018 FI-01 27 11
2018 FI-03 10 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 FI 31 35
2018 FI-01 55 11
2018 FI-03 30 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 FI 0 46 17 17 6 14 35
2018 FI-01 0 64 27 9 0 0 11
2018 FI-03 0 20 20 20 10 30 10

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 26 74 35
2018 FI-01 27 73 11
2018 FI-03 20 80 10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 20 23 9 26 3 9 35 39 35
2018 FI-01 9 27 18 18 18 0 9 40 40 11
2018 FI-03 10 10 40 10 20 0 10 22 33 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 9 17 17 46 6 6 10 71 35
2018 FI-01 0 27 9 27 36 0 0 27 64 11
2018 FI-03 0 0 20 30 40 10 0 0 78 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 16 18 20 12 0 4 49 33 51
2018 FI-01 47 12 18 0 24 0 0 59 24 17
2018 FI-03 25 25 6 25 13 0 6 53 40 16
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