2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 43 10 14 5 0 0 71 18 220
2018 3 to 10 years in the federal public service 24 44 10 16 6 0 0 68 22 413
2018 11 to 20 years in the federal public service 23 43 13 14 6 0 1 67 20 541
2018 More than 20 years in the federal public service 31 36 15 11 4 0 2 69 15 211

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 36 18 9 3 0 0 70 13 218
2018 3 to 10 years in the federal public service 38 41 11 7 4 0 0 79 11 413
2018 11 to 20 years in the federal public service 41 40 9 6 4 0 0 81 10 537
2018 More than 20 years in the federal public service 47 38 8 5 2 0 0 85 7 208

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 42 13 7 5 0 0 76 11 220
2018 3 to 10 years in the federal public service 43 40 7 7 4 0 0 82 11 406
2018 11 to 20 years in the federal public service 46 40 6 4 3 0 0 86 7 537
2018 More than 20 years in the federal public service 51 38 5 5 1 0 0 89 6 210

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 56 27 6 5 4 1 0 84 10 219
2018 3 to 10 years in the federal public service 42 34 9 10 5 0 1 76 15 412
2018 11 to 20 years in the federal public service 39 36 9 9 7 0 0 75 16 537
2018 More than 20 years in the federal public service 40 31 13 8 8 0 0 71 16 209

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 46 12 8 4 0 0 76 12 220
2018 3 to 10 years in the federal public service 28 44 13 9 6 0 0 73 14 410
2018 11 to 20 years in the federal public service 32 40 13 10 6 0 0 72 15 538
2018 More than 20 years in the federal public service 37 41 11 5 5 0 0 79 10 210

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 40 37 11 4 7 1 1 78 11 218
2018 3 to 10 years in the federal public service 31 35 14 13 7 0 0 66 20 412
2018 11 to 20 years in the federal public service 24 33 19 11 12 0 1 57 23 538
2018 More than 20 years in the federal public service 26 32 16 9 17 0 0 58 26 209

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 34 19 14 5 0 0 62 19 220
2018 3 to 10 years in the federal public service 25 39 14 15 7 0 0 64 22 412
2018 11 to 20 years in the federal public service 22 39 15 15 9 0 0 61 24 538
2018 More than 20 years in the federal public service 27 37 12 17 6 0 1 64 24 211

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 38 9 7 2 0 0 83 9 219
2018 3 to 10 years in the federal public service 39 46 7 6 2 0 0 85 8 409
2018 11 to 20 years in the federal public service 42 38 11 6 3 0 0 80 8 538
2018 More than 20 years in the federal public service 50 34 9 5 2 0 0 84 7 210

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 38 38 11 8 6 0 0 75 13 219
2018 3 to 10 years in the federal public service 29 37 15 12 7 0 0 66 19 409
2018 11 to 20 years in the federal public service 26 40 14 11 8 0 0 66 20 538
2018 More than 20 years in the federal public service 31 37 10 10 11 0 0 69 21 210

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 33 14 7 2 0 0 77 9 217
2018 3 to 10 years in the federal public service 41 38 13 7 2 0 0 79 9 406
2018 11 to 20 years in the federal public service 48 37 9 5 2 0 0 84 7 535
2018 More than 20 years in the federal public service 50 36 9 4 1 0 0 86 5 207

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 41 14 8 7 0 1 70 16 219
2018 3 to 10 years in the federal public service 26 40 13 15 6 0 0 66 21 408
2018 11 to 20 years in the federal public service 23 42 14 10 11 0 0 65 20 535
2018 More than 20 years in the federal public service 35 32 13 11 9 0 0 67 21 208

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 36 13 9 4 0 0 73 14 217
2018 3 to 10 years in the federal public service 29 40 13 12 6 0 0 69 18 405
2018 11 to 20 years in the federal public service 29 37 15 10 9 0 0 66 19 534
2018 More than 20 years in the federal public service 38 28 13 13 7 0 1 67 20 208

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 39 8 9 5 1 1 78 14 215
2018 3 to 10 years in the federal public service 28 35 17 14 6 0 1 63 20 407
2018 11 to 20 years in the federal public service 25 36 16 13 9 0 0 62 22 536
2018 More than 20 years in the federal public service 33 31 12 14 8 0 2 66 22 210

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 39 41 8 8 4 0 0 80 12 218
2018 3 to 10 years in the federal public service 33 42 15 7 4 0 0 75 10 409
2018 11 to 20 years in the federal public service 33 41 13 8 3 0 0 75 12 538
2018 More than 20 years in the federal public service 40 44 9 5 2 1 0 84 7 209

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 52 31 10 3 3 1 1 84 6 219
2018 3 to 10 years in the federal public service 35 32 18 8 6 0 0 67 15 412
2018 11 to 20 years in the federal public service 27 31 22 9 10 0 1 59 19 540
2018 More than 20 years in the federal public service 24 25 23 15 12 1 0 50 27 211

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 11 22 31 18 16 1 1 34 34 216
2018 3 to 10 years in the federal public service 16 27 36 15 5 1 1 20 43 409
2018 11 to 20 years in the federal public service 19 34 29 13 4 0 1 17 54 539
2018 More than 20 years in the federal public service 15 30 37 16 2 0 0 19 45 211

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 13 26 26 15 16 4 1 33 40 218
2018 3 to 10 years in the federal public service 18 28 28 16 6 3 0 23 48 409
2018 11 to 20 years in the federal public service 22 28 27 14 4 2 2 19 53 537
2018 More than 20 years in the federal public service 19 28 32 15 5 1 0 20 48 208

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 17 28 24 17 10 3 2 27 47 219
2018 3 to 10 years in the federal public service 24 28 30 12 4 1 1 16 53 410
2018 11 to 20 years in the federal public service 27 32 29 8 3 1 1 12 59 540
2018 More than 20 years in the federal public service 28 26 31 10 3 1 1 13 55 210

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 7 13 26 30 21 1 2 53 20 217
2018 3 to 10 years in the federal public service 13 20 37 20 8 2 1 29 33 408
2018 11 to 20 years in the federal public service 20 28 27 20 4 0 1 24 48 536
2018 More than 20 years in the federal public service 20 31 35 11 2 0 1 13 51 209

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 10 15 25 24 18 3 6 45 27 218
2018 3 to 10 years in the federal public service 22 22 28 16 9 1 2 26 46 409
2018 11 to 20 years in the federal public service 30 28 22 13 4 1 2 18 59 539
2018 More than 20 years in the federal public service 32 22 31 12 2 0 1 14 54 210

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 12 19 26 19 14 6 3 37 34 215
2018 3 to 10 years in the federal public service 19 24 31 16 8 1 1 24 44 407
2018 11 to 20 years in the federal public service 21 26 27 16 5 2 2 22 49 539
2018 More than 20 years in the federal public service 20 25 28 21 4 2 1 26 46 205

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 12 21 30 19 11 4 4 32 35 218
2018 3 to 10 years in the federal public service 19 29 29 15 6 1 2 21 49 409
2018 11 to 20 years in the federal public service 25 32 26 11 4 1 1 15 58 538
2018 More than 20 years in the federal public service 26 26 32 11 3 1 0 14 53 210
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 24 31 13 7 7 12 6 67 18 218
2018 3 to 10 years in the federal public service 19 33 15 12 9 7 4 60 23 409
2018 11 to 20 years in the federal public service 20 36 15 12 9 4 3 60 23 538
2018 More than 20 years in the federal public service 24 30 22 10 11 2 2 55 22 208

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 48 28 4 12 6 3 0 78 18 218
2018 3 to 10 years in the federal public service 40 30 11 12 7 1 0 70 19 409
2018 11 to 20 years in the federal public service 40 31 10 10 9 1 0 71 19 536
2018 More than 20 years in the federal public service 41 30 11 7 10 1 0 72 18 208

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 14 21 14 13 8 25 6 51 29 218
2018 3 to 10 years in the federal public service 12 16 21 15 13 18 4 36 37 410
2018 11 to 20 years in the federal public service 10 22 19 20 13 13 2 38 39 535
2018 More than 20 years in the federal public service 18 22 21 16 15 7 0 43 34 207

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 58 27 3 7 3 1 0 87 10 216
2018 3 to 10 years in the federal public service 43 35 11 8 3 0 0 78 11 412
2018 11 to 20 years in the federal public service 46 36 7 7 4 0 0 82 11 534
2018 More than 20 years in the federal public service 40 39 10 8 4 0 0 78 12 207

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 46 34 10 4 5 1 1 81 9 218
2018 3 to 10 years in the federal public service 39 38 13 7 2 1 0 77 9 410
2018 11 to 20 years in the federal public service 36 44 9 5 5 1 0 81 10 537
2018 More than 20 years in the federal public service 41 35 17 5 2 1 0 76 7 208
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 40 32 12 8 5 2 1 74 14 217
2018 3 to 10 years in the federal public service 37 34 11 11 6 1 1 72 17 411
2018 11 to 20 years in the federal public service 36 37 10 8 8 1 1 74 16 534
2018 More than 20 years in the federal public service 34 29 16 8 11 1 1 64 19 209

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 53 28 5 6 5 1 2 84 11 217
2018 3 to 10 years in the federal public service 45 29 12 7 5 2 1 76 12 411
2018 11 to 20 years in the federal public service 46 26 14 8 5 1 1 74 13 533
2018 More than 20 years in the federal public service 39 25 17 9 7 3 0 66 17 209

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 46 29 11 8 6 1 1 76 13 217
2018 3 to 10 years in the federal public service 45 27 13 10 5 0 0 72 15 411
2018 11 to 20 years in the federal public service 43 29 12 10 6 1 0 72 16 533
2018 More than 20 years in the federal public service 37 28 14 9 11 0 1 65 20 208

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 68 18 5 3 4 1 0 88 8 216
2018 3 to 10 years in the federal public service 59 26 7 3 4 1 0 86 7 411
2018 11 to 20 years in the federal public service 54 27 10 4 4 1 0 82 9 533
2018 More than 20 years in the federal public service 47 20 13 6 11 1 1 69 18 210

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 50 29 7 7 6 0 0 80 13 217
2018 3 to 10 years in the federal public service 47 28 10 9 6 0 0 75 14 410
2018 11 to 20 years in the federal public service 46 27 11 8 7 1 0 74 15 534
2018 More than 20 years in the federal public service 43 23 14 9 11 0 0 66 20 209
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 17 23 29 0 0 31 0 57 0 12
2018 3 to 10 years in the federal public service 15 30 31 7 5 5 8 51 14 78
2018 11 to 20 years in the federal public service 16 32 20 14 7 4 6 53 24 239
2018 More than 20 years in the federal public service 25 32 14 8 13 1 7 62 23 114

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 43 29 10 8 2 7 1 78 11 220
2018 3 to 10 years in the federal public service 24 33 18 12 4 7 0 62 18 413
2018 11 to 20 years in the federal public service 20 33 19 13 9 5 0 57 23 538
2018 More than 20 years in the federal public service 21 26 27 10 11 4 1 49 22 211

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 39 33 14 7 3 4 1 75 11 220
2018 3 to 10 years in the federal public service 22 31 20 18 7 2 0 54 25 411
2018 11 to 20 years in the federal public service 16 32 19 17 14 2 0 49 31 536
2018 More than 20 years in the federal public service 18 27 25 16 12 1 1 45 29 209

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 32 17 10 5 7 1 66 16 217
2018 3 to 10 years in the federal public service 15 25 23 22 11 4 0 42 34 412
2018 11 to 20 years in the federal public service 9 29 23 21 13 5 0 40 36 538
2018 More than 20 years in the federal public service 10 25 28 22 12 3 1 36 35 209

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 23 29 17 19 7 4 1 55 28 220
2018 3 to 10 years in the federal public service 14 26 18 26 13 2 0 41 40 411
2018 11 to 20 years in the federal public service 10 26 20 25 17 2 0 37 43 540
2018 More than 20 years in the federal public service 12 24 23 22 17 2 0 37 40 210
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 41 17 12 3 1 0 69 14 218
2018 3 to 10 years in the federal public service 20 41 17 15 6 0 0 61 22 411
2018 11 to 20 years in the federal public service 15 44 18 15 7 1 0 60 22 539
2018 More than 20 years in the federal public service 17 37 25 12 8 1 0 55 20 210

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 25 29 18 12 7 4 5 60 21 218
2018 3 to 10 years in the federal public service 22 35 16 15 6 5 1 61 22 411
2018 11 to 20 years in the federal public service 24 40 16 10 6 3 0 66 18 538
2018 More than 20 years in the federal public service 30 31 16 12 7 2 1 63 20 211

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 35 22 8 3 2 1 66 11 218
2018 3 to 10 years in the federal public service 20 35 25 15 3 3 0 56 19 410
2018 11 to 20 years in the federal public service 20 35 23 12 7 2 0 57 20 538
2018 More than 20 years in the federal public service 20 32 26 11 8 3 1 53 20 210

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 17 24 21 8 5 19 7 55 17 216
2018 3 to 10 years in the federal public service 12 18 26 14 14 12 3 35 34 409
2018 11 to 20 years in the federal public service 12 20 19 18 19 11 2 36 42 540
2018 More than 20 years in the federal public service 12 17 25 15 20 8 3 33 40 209

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 40 14 7 3 5 0 74 11 218
2018 3 to 10 years in the federal public service 22 36 17 15 10 1 0 58 25 412
2018 11 to 20 years in the federal public service 17 32 19 16 11 4 0 52 28 539
2018 More than 20 years in the federal public service 18 29 25 11 14 2 1 48 25 211

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 38 12 6 6 7 2 74 13 217
2018 3 to 10 years in the federal public service 20 34 15 17 12 1 0 56 29 411
2018 11 to 20 years in the federal public service 16 29 15 18 19 2 1 46 39 537
2018 More than 20 years in the federal public service 14 22 23 16 20 1 3 38 38 211

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 23 38 20 7 4 6 1 66 12 218
2018 3 to 10 years in the federal public service 14 39 25 13 6 3 0 55 19 412
2018 11 to 20 years in the federal public service 13 38 23 15 7 5 0 53 22 538
2018 More than 20 years in the federal public service 20 37 20 13 7 2 1 59 20 210

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 34 8 5 2 6 1 85 7 220
2018 3 to 10 years in the federal public service 33 40 13 9 2 3 0 75 11 407
2018 11 to 20 years in the federal public service 32 42 13 6 3 4 1 77 9 537
2018 More than 20 years in the federal public service 34 42 14 4 3 2 0 78 8 208

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 39 4 6 1 2 0 89 7 219
2018 3 to 10 years in the federal public service 33 43 12 7 3 2 0 77 11 409
2018 11 to 20 years in the federal public service 31 44 15 5 3 1 0 76 9 536
2018 More than 20 years in the federal public service 36 37 16 5 4 3 0 75 9 207

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 60 32 4 1 1 0 0 93 3 220
2018 3 to 10 years in the federal public service 44 37 12 4 2 0 0 81 6 409
2018 11 to 20 years in the federal public service 35 43 11 7 4 0 0 78 11 538
2018 More than 20 years in the federal public service 34 38 15 7 4 2 0 73 12 208

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 33 13 9 2 1 0 75 12 219
2018 3 to 10 years in the federal public service 27 32 21 13 6 1 0 60 19 408
2018 11 to 20 years in the federal public service 21 31 22 12 11 2 0 54 24 536
2018 More than 20 years in the federal public service 22 27 26 13 9 3 0 51 22 209

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 36 11 9 3 0 0 78 11 220
2018 3 to 10 years in the federal public service 26 35 21 13 4 0 0 61 18 407
2018 11 to 20 years in the federal public service 22 35 19 13 9 1 0 58 23 537
2018 More than 20 years in the federal public service 19 31 26 13 9 2 0 52 22 209

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 24 17 13 10 5 0 59 24 219
2018 3 to 10 years in the federal public service 24 22 24 16 10 3 0 48 27 409
2018 11 to 20 years in the federal public service 23 28 20 13 12 3 0 54 26 539
2018 More than 20 years in the federal public service 23 24 25 10 13 3 1 49 24 208
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 20 36 220
2018 3 to 10 years in the federal public service 43 23 33 411
2018 11 to 20 years in the federal public service 39 26 35 541
2018 More than 20 years in the federal public service 43 35 22 211

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 26 22 8 35 7 95
2018 3 to 10 years in the federal public service 2 32 45 5 4 13 179
2018 11 to 20 years in the federal public service 8 32 47 4 0 10 213
2018 More than 20 years in the federal public service 43 16 30 3 0 8 93
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 12 88 219
2018 3 to 10 years in the federal public service 15 85 411
2018 11 to 20 years in the federal public service 18 82 537
2018 More than 20 years in the federal public service 20 80 208

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 72 29
2018 3 to 10 years in the federal public service 46 62
2018 11 to 20 years in the federal public service 43 101
2018 More than 20 years in the federal public service 31 42

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 29
2018 3 to 10 years in the federal public service 53 62
2018 11 to 20 years in the federal public service 63 101
2018 More than 20 years in the federal public service 79 42

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 8 62
2018 11 to 20 years in the federal public service 17 101

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 62
2018 More than 20 years in the federal public service 0 42

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 8 101

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 8 62
2018 11 to 20 years in the federal public service 7 101

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 29

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 40 29
2018 3 to 10 years in the federal public service 34 62
2018 11 to 20 years in the federal public service 44 101
2018 More than 20 years in the federal public service 50 43

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 29
2018 3 to 10 years in the federal public service 33 62
2018 11 to 20 years in the federal public service 50 101
2018 More than 20 years in the federal public service 57 43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 29
2018 3 to 10 years in the federal public service 55 62
2018 11 to 20 years in the federal public service 58 101
2018 More than 20 years in the federal public service 57 43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 25 29
2018 3 to 10 years in the federal public service 31 62
2018 11 to 20 years in the federal public service 37 101
2018 More than 20 years in the federal public service 55 43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 29
2018 3 to 10 years in the federal public service 37 62
2018 11 to 20 years in the federal public service 46 101
2018 More than 20 years in the federal public service 41 43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 54 29
2018 3 to 10 years in the federal public service 66 62
2018 11 to 20 years in the federal public service 58 101
2018 More than 20 years in the federal public service 46 43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 29
2018 3 to 10 years in the federal public service 33 62
2018 11 to 20 years in the federal public service 35 101
2018 More than 20 years in the federal public service 31 43

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 62
2018 More than 20 years in the federal public service 0 43

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 5 101
2018 More than 20 years in the federal public service 0 43

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 17 62
2018 11 to 20 years in the federal public service 10 101

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 36 29
2018 3 to 10 years in the federal public service 41 62
2018 11 to 20 years in the federal public service 49 101
2018 More than 20 years in the federal public service 59 43

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 21 29
2018 3 to 10 years in the federal public service 20 62
2018 11 to 20 years in the federal public service 33 101
2018 More than 20 years in the federal public service 29 43

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 22 29
2018 3 to 10 years in the federal public service 13 62
2018 11 to 20 years in the federal public service 15 101
2018 More than 20 years in the federal public service 18 43

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 63 29
2018 3 to 10 years in the federal public service 55 61
2018 11 to 20 years in the federal public service 68 101
2018 More than 20 years in the federal public service 45 43

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 36 29
2018 3 to 10 years in the federal public service 25 61
2018 11 to 20 years in the federal public service 24 101
2018 More than 20 years in the federal public service 26 43

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 8 61
2018 11 to 20 years in the federal public service 15 101

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 14 61
2018 11 to 20 years in the federal public service 15 101

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 8 61
2018 11 to 20 years in the federal public service 12 101

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 61

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 8 61
2018 11 to 20 years in the federal public service 17 101

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 11 61
2018 11 to 20 years in the federal public service 13 101

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 29
2018 3 to 10 years in the federal public service 31 61
2018 11 to 20 years in the federal public service 19 101
2018 More than 20 years in the federal public service 35 43

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 21 62
2018 11 to 20 years in the federal public service 11 97

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 7 97

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 11 62

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 62
2018 11 to 20 years in the federal public service 9 97

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 62
2018 11 to 20 years in the federal public service 15 97

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 16 62
2018 11 to 20 years in the federal public service 24 97

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 16 62
2018 11 to 20 years in the federal public service 11 97

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 16 62
2018 11 to 20 years in the federal public service 13 97

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 28
2018 3 to 10 years in the federal public service 44 62
2018 11 to 20 years in the federal public service 34 97
2018 More than 20 years in the federal public service 37 41

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 15 62
2018 11 to 20 years in the federal public service 12 97

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 35 28
2018 3 to 10 years in the federal public service 47 62
2018 11 to 20 years in the federal public service 53 97
2018 More than 20 years in the federal public service 56 41

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in the federal public service 0 41

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 28
2018 3 to 10 years in the federal public service 56 62
2018 11 to 20 years in the federal public service 68 97
2018 More than 20 years in the federal public service 73 41

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 14 62
2018 11 to 20 years in the federal public service 15 97

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 15 18 14 4 4 33 12 61 14 220
2018 3 to 10 years in the federal public service 10 15 21 12 9 27 5 38 31 412
2018 11 to 20 years in the federal public service 10 16 23 11 12 23 4 36 32 538
2018 More than 20 years in the federal public service 11 19 26 11 10 22 1 39 27 209

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 32 14 3 2 18 2 75 7 220
2018 3 to 10 years in the federal public service 18 29 21 12 7 11 2 54 22 412
2018 11 to 20 years in the federal public service 17 32 23 10 10 8 1 53 22 538
2018 More than 20 years in the federal public service 24 26 22 13 7 7 0 54 22 209
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 94 219
2018 3 to 10 years in the federal public service 9 91 412
2018 11 to 20 years in the federal public service 9 91 540
2018 More than 20 years in the federal public service 8 92 207

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 58 13
2018 3 to 10 years in the federal public service 27 36
2018 11 to 20 years in the federal public service 40 51
2018 More than 20 years in the federal public service 33 17

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 83 36
2018 11 to 20 years in the federal public service 79 51

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 13 51

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 36
2018 More than 20 years in the federal public service 0 17

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 36
2018 More than 20 years in the federal public service 0 17

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 15 36
2018 11 to 20 years in the federal public service 18 51

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 10 51
2018 More than 20 years in the federal public service 0 17

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 54 36
2018 11 to 20 years in the federal public service 38 51

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 17 36
2018 11 to 20 years in the federal public service 22 51

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 15 51

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 13
2018 More than 20 years in the federal public service 0 17

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 13
2018 3 to 10 years in the federal public service 22 36
2018 11 to 20 years in the federal public service 24 51
2018 More than 20 years in the federal public service 41 17

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 27 36
2018 11 to 20 years in the federal public service 30 51

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 13
2018 More than 20 years in the federal public service 0 17

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 13 51
2018 More than 20 years in the federal public service 0 17

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 20 51
2018 More than 20 years in the federal public service 0 17

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 36
2018 More than 20 years in the federal public service 0 17

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 18 51

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 36
2018 More than 20 years in the federal public service 0 17

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 24 51

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 17 36
2018 11 to 20 years in the federal public service 43 51

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 13 36
2018 11 to 20 years in the federal public service 23 51

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 9 51
2018 More than 20 years in the federal public service 0 17

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 17 51

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 9 51
2018 More than 20 years in the federal public service 0 17

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 36

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 13 51

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 14 36
2018 11 to 20 years in the federal public service 18 51

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 59 13
2018 3 to 10 years in the federal public service 58 36
2018 11 to 20 years in the federal public service 36 51
2018 More than 20 years in the federal public service 52 17

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 46

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 22 35

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in the federal public service 0 16

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 46
2018 More than 20 years in the federal public service 0 16

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in the federal public service 0 16

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in the federal public service 0 16

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 18 46

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 17 35
2018 11 to 20 years in the federal public service 13 46

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 22 46

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 23 35
2018 11 to 20 years in the federal public service 48 46

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in the federal public service 0 16

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 33 35
2018 11 to 20 years in the federal public service 65 46

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 35
2018 More than 20 years in the federal public service 0 16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 50 35
2018 11 to 20 years in the federal public service 56 46

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 12
2018 3 to 10 years in the federal public service 0 35

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 13 35
2018 11 to 20 years in the federal public service 16 46

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 16 14 14 1 3 38 13 62 9 220
2018 3 to 10 years in the federal public service 11 15 25 6 5 34 5 41 18 411
2018 11 to 20 years in the federal public service 12 17 26 6 7 29 4 43 18 539
2018 More than 20 years in the federal public service 11 21 31 5 6 24 2 43 14 210

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 28 14 3 2 22 3 75 7 219
2018 3 to 10 years in the federal public service 18 30 20 7 5 18 2 59 15 409
2018 11 to 20 years in the federal public service 19 30 24 6 6 13 2 58 14 536
2018 More than 20 years in the federal public service 22 30 26 4 8 10 0 58 13 211
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 19 28 20 20 12 0 0 48 32 218
2018 3 to 10 years in the federal public service 12 22 25 17 22 0 2 35 40 413
2018 11 to 20 years in the federal public service 20 25 19 16 17 1 2 46 34 536
2018 More than 20 years in the federal public service 20 22 27 12 15 0 3 44 28 208

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 25 31 10 6 0 1 52 16 217
2018 3 to 10 years in the federal public service 16 24 32 15 13 0 0 40 28 413
2018 11 to 20 years in the federal public service 13 21 30 18 17 0 1 35 35 535
2018 More than 20 years in the federal public service 8 22 27 20 23 0 0 31 43 208

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 29 18 10 3 1 1 68 14 217
2018 3 to 10 years in the federal public service 19 30 24 15 11 0 1 49 26 411
2018 11 to 20 years in the federal public service 15 23 27 21 12 0 2 39 34 536
2018 More than 20 years in the federal public service 8 27 24 19 22 0 0 36 41 207

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 21 19 13 13 0 2 53 27 218
2018 3 to 10 years in the federal public service 16 23 22 19 19 0 2 39 39 408
2018 11 to 20 years in the federal public service 13 16 28 21 21 1 1 30 42 534
2018 More than 20 years in the federal public service 12 18 22 18 29 0 2 30 48 209

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 60 20 7 6 3 0 4 83 10 216
2018 3 to 10 years in the federal public service 41 25 16 7 7 0 4 69 14 409
2018 11 to 20 years in the federal public service 35 27 15 10 6 0 7 67 17 536
2018 More than 20 years in the federal public service 29 26 15 13 13 0 3 57 27 207

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 25 19 8 5 0 1 67 13 215
2018 3 to 10 years in the federal public service 31 24 23 11 11 0 0 55 22 412
2018 11 to 20 years in the federal public service 23 25 23 14 13 0 2 49 27 538
2018 More than 20 years in the federal public service 21 24 24 13 16 1 1 46 29 206

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 33 17 8 3 1 2 72 11 220
2018 3 to 10 years in the federal public service 19 33 28 10 8 1 2 54 18 411
2018 11 to 20 years in the federal public service 17 34 24 13 10 0 2 52 23 534
2018 More than 20 years in the federal public service 22 26 30 13 9 0 0 49 22 207

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 32 21 11 5 1 1 62 16 219
2018 3 to 10 years in the federal public service 16 32 25 16 9 0 1 49 25 409
2018 11 to 20 years in the federal public service 13 25 29 19 13 0 1 38 32 534
2018 More than 20 years in the federal public service 14 24 27 23 12 0 0 38 35 206

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 23 29 11 8 0 0 52 19 220
2018 3 to 10 years in the federal public service 24 26 23 13 12 0 1 51 26 411
2018 11 to 20 years in the federal public service 17 25 25 20 12 1 2 43 32 532
2018 More than 20 years in the federal public service 19 28 26 17 10 0 0 47 27 206

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 30 26 7 5 0 0 63 12 220
2018 3 to 10 years in the federal public service 31 33 17 10 6 0 1 66 17 409
2018 11 to 20 years in the federal public service 26 31 22 13 6 1 1 59 19 529
2018 More than 20 years in the federal public service 20 31 29 11 9 0 1 51 20 207

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 54 19 13 8 5 0 1 74 12 218
2018 3 to 10 years in the federal public service 46 23 12 9 8 0 2 70 17 406
2018 11 to 20 years in the federal public service 41 22 14 12 6 0 4 66 20 529
2018 More than 20 years in the federal public service 47 23 13 6 10 1 2 71 16 208

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 75 11 6 1 1 2 4 91 2 218
2018 3 to 10 years in the federal public service 64 19 5 3 3 0 5 87 7 410
2018 11 to 20 years in the federal public service 63 16 6 4 4 0 7 85 8 528
2018 More than 20 years in the federal public service 63 13 10 4 3 1 6 82 7 208

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 79 9 3 4 2 1 2 91 6 217
2018 3 to 10 years in the federal public service 62 17 6 4 6 1 4 83 10 407
2018 11 to 20 years in the federal public service 61 14 9 4 6 1 5 79 11 529
2018 More than 20 years in the federal public service 57 15 7 6 8 2 3 77 16 209

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 64 20 7 3 3 0 1 86 6 218
2018 3 to 10 years in the federal public service 52 27 12 4 3 0 2 81 7 410
2018 11 to 20 years in the federal public service 50 26 14 4 3 0 3 78 8 538
2018 More than 20 years in the federal public service 54 28 9 4 3 0 1 84 7 209

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 71 12 7 3 5 0 2 85 8 220
2018 3 to 10 years in the federal public service 50 21 13 8 7 0 2 72 15 408
2018 11 to 20 years in the federal public service 48 21 13 9 8 0 2 70 17 535
2018 More than 20 years in the federal public service 45 22 14 6 13 1 1 67 19 208

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 68 5 1 0 0 0 26 98 1 216
2018 3 to 10 years in the federal public service 55 11 5 2 1 0 26 89 4 409
2018 11 to 20 years in the federal public service 48 18 8 2 3 0 21 83 6 536
2018 More than 20 years in the federal public service 51 21 7 1 3 1 16 87 5 209

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 75 14 6 1 0 0 4 93 1 219
2018 3 to 10 years in the federal public service 60 18 9 4 1 0 9 86 5 408
2018 11 to 20 years in the federal public service 61 19 8 3 1 1 7 87 5 535
2018 More than 20 years in the federal public service 62 16 9 4 3 1 5 83 8 209

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 53 13 16 7 9 0 2 67 16 219
2018 3 to 10 years in the federal public service 62 15 7 5 4 0 7 83 9 411
2018 11 to 20 years in the federal public service 66 16 5 4 3 0 5 87 8 538
2018 More than 20 years in the federal public service 75 12 3 4 2 0 4 90 6 209

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 47 30 14 3 3 0 2 79 6 220
2018 3 to 10 years in the federal public service 46 28 14 6 4 0 3 76 10 410
2018 11 to 20 years in the federal public service 50 22 15 8 2 0 3 74 10 538
2018 More than 20 years in the federal public service 52 23 18 4 3 0 0 76 7 208

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 16 45 27 7 4 0 0 61 12 220
2018 3 to 10 years in the federal public service 11 27 40 15 6 0 0 39 21 413
2018 11 to 20 years in the federal public service 11 23 39 19 8 0 1 34 27 540
2018 More than 20 years in the federal public service 11 22 31 25 10 0 0 33 35 208

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 13 36 27 18 0 0 45 20 216
2018 3 to 10 years in the federal public service 13 17 41 20 8 0 0 29 30 406
2018 11 to 20 years in the federal public service 14 26 37 16 7 0 0 23 39 535
2018 More than 20 years in the federal public service 17 25 39 13 6 0 0 19 42 208

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 42 14 7 2 5 0 76 10 220
2018 3 to 10 years in the federal public service 23 45 16 10 3 3 0 70 13 412
2018 11 to 20 years in the federal public service 24 46 15 8 5 2 0 71 13 538
2018 More than 20 years in the federal public service 34 38 20 4 3 1 0 73 7 208

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 24 40 20 8 7 2 0 65 15 220
2018 3 to 10 years in the federal public service 18 34 18 19 9 2 0 53 29 413
2018 11 to 20 years in the federal public service 15 35 21 13 15 1 0 51 28 538
2018 More than 20 years in the federal public service 19 28 25 16 11 2 0 47 27 209
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 28 20 14 6 3 2 29 71 218
2018 3 to 10 years in the federal public service 17 25 23 18 16 1 1 17 83 412
2018 11 to 20 years in the federal public service 29 29 21 8 11 2 1 29 71 540
2018 More than 20 years in the federal public service 38 29 15 6 9 1 1 39 61 209

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 33 153
2018 3 to 10 years in the federal public service 29 340
2018 11 to 20 years in the federal public service 19 374
2018 More than 20 years in the federal public service 20 126

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 153
2018 3 to 10 years in the federal public service 42 340
2018 11 to 20 years in the federal public service 34 374
2018 More than 20 years in the federal public service 31 126

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 153
2018 3 to 10 years in the federal public service 35 340
2018 11 to 20 years in the federal public service 16 374
2018 More than 20 years in the federal public service 12 126

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 24 153
2018 3 to 10 years in the federal public service 56 340
2018 11 to 20 years in the federal public service 57 374
2018 More than 20 years in the federal public service 44 126

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 1 153
2018 3 to 10 years in the federal public service 7 340
2018 11 to 20 years in the federal public service 8 374
2018 More than 20 years in the federal public service 3 126

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 19 153
2018 3 to 10 years in the federal public service 33 340
2018 11 to 20 years in the federal public service 37 374
2018 More than 20 years in the federal public service 35 126

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 39 153
2018 3 to 10 years in the federal public service 35 340
2018 11 to 20 years in the federal public service 33 374
2018 More than 20 years in the federal public service 38 126

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in the federal public service 3 55 23 6 3 10 145
2018 3 to 10 years in the federal public service 1 36 19 13 9 22 329
2018 11 to 20 years in the federal public service 4 31 20 14 7 23 359
2018 More than 20 years in the federal public service 5 41 18 9 5 22 120

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 51 49 151
2018 3 to 10 years in the federal public service 27 73 337
2018 11 to 20 years in the federal public service 29 71 374
2018 More than 20 years in the federal public service 31 69 124

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 18 27 17 16 15 2 5 48 34 151
2018 3 to 10 years in the federal public service 7 23 14 19 32 2 3 31 54 339
2018 11 to 20 years in the federal public service 9 21 19 18 26 1 6 33 47 374
2018 More than 20 years in the federal public service 6 28 19 17 25 2 3 35 45 126

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 9 15 17 21 33 2 3 25 57 151
2018 3 to 10 years in the federal public service 3 8 10 15 58 1 4 12 77 338
2018 11 to 20 years in the federal public service 3 11 13 19 49 2 4 15 71 374
2018 More than 20 years in the federal public service 2 7 16 19 47 1 7 10 73 125

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 14 17 11 3 2 13 64 16 218
2018 3 to 10 years in the federal public service 29 18 18 16 14 0 6 50 32 409
2018 11 to 20 years in the federal public service 33 12 16 15 16 1 6 49 34 539
2018 More than 20 years in the federal public service 44 12 14 10 15 1 6 59 26 209
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