2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	45	12	12	5	0	71	17	468
2018	3 to 10 years in current department or agency	23	44	9	17	6	1	68	23	508
2018	11 to 20 years in current department or agency	26	38	16	14	6	0	64	20	315
2018	More than 20 years in current department or agency	32	42	11	9	4	3	76	13	78

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	36	15	7	3	75	10	464
2018	3 to 10 years in current department or agency	36	44	9	6	4	80	10	508
2018	11 to 20 years in current department or agency	43	38	8	7	4	81	11	312
2018	More than 20 years in current department or agency	55	28	13	2	1	83	3	77

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	42	10	5	3	82	8	463
2018	3 to 10 years in current department or agency	43	41	7	7	3	83	10	504
2018	11 to 20 years in current department or agency	48	37	7	4	4	85	8	312
2018	More than 20 years in current department or agency	54	37	3	5	1	91	6	78

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	29	8	7	4	1	81	11	467
2018	3 to 10 years in current department or agency	38	35	9	11	7	0	73	18	506
2018	11 to 20 years in current department or agency	36	38	9	8	9	0	74	17	312
2018	More than 20 years in current department or agency	45	30	14	10	1	0	75	11	76

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	45	13	6	4	77	10	468
2018	3 to 10 years in current department or agency	28	45	12	10	5	73	16	504
2018	11 to 20 years in current department or agency	32	37	12	9	8	70	18	313
2018	More than 20 years in current department or agency	42	38	13	6	1	80	8	77

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	37	11	7	6	1	1	76	13	465
2018	3 to 10 years in current department or agency	25	32	17	14	12	0	0	57	26	507
2018	11 to 20 years in current department or agency	21	35	20	9	15	0	0	56	23	311
2018	More than 20 years in current department or agency	31	28	16	14	10	0	0	60	24	78

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	35	17	14	6	0	63	20	468
2018	3 to 10 years in current department or agency	22	40	15	16	7	0	62	23	507
2018	11 to 20 years in current department or agency	22	39	14	15	10	0	61	25	312
2018	More than 20 years in current department or agency	29	39	11	14	6	1	69	20	78

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	41	8	6	1	85	7	466
2018	3 to 10 years in current department or agency	41	43	8	6	3	84	8	504
2018	11 to 20 years in current department or agency	42	34	13	7	3	76	10	312
2018	More than 20 years in current department or agency	48	36	9	5	2	84	7	78

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	39	13	7	5	75	12	466
2018	3 to 10 years in current department or agency	26	36	16	12	9	63	22	503
2018	11 to 20 years in current department or agency	25	40	11	14	10	65	24	313
2018	More than 20 years in current department or agency	29	43	9	9	10	71	19	78

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	35	12	6	2	80	8	461
2018	3 to 10 years in current department or agency	44	38	12	5	2	82	6	499
2018	11 to 20 years in current department or agency	46	37	9	6	3	83	9	313
2018	More than 20 years in current department or agency	54	32	9	4	1	86	5	76

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	41	13	9	5	1	72	15	466
2018	3 to 10 years in current department or agency	24	41	13	14	9	0	64	23	502
2018	11 to 20 years in current department or agency	22	39	16	9	12	1	62	22	310
2018	More than 20 years in current department or agency	34	32	11	13	10	0	66	23	76

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	38	12	10	4	0	75	14	462
2018	3 to 10 years in current department or agency	27	36	17	12	8	0	63	20	499
2018	11 to 20 years in current department or agency	30	34	14	11	11	0	64	22	310
2018	More than 20 years in current department or agency	36	35	13	10	5	1	72	16	77

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	36	12	11	5	1	1	72	16	461
2018	3 to 10 years in current department or agency	26	35	16	14	8	0	0	62	22	500
2018	11 to 20 years in current department or agency	26	35	15	12	11	0	0	61	24	313
2018	More than 20 years in current department or agency	29	39	11	12	6	0	4	70	19	78

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	40	10	6	4	0	80	10	463
2018	3 to 10 years in current department or agency	30	44	15	8	3	0	74	11	505
2018	11 to 20 years in current department or agency	34	41	12	9	5	0	75	13	312
2018	More than 20 years in current department or agency	42	42	9	4	1	1	85	5	78

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	30	17	5	5	1	1	72	11	467
2018	3 to 10 years in current department or agency	30	30	20	11	9	0	1	61	19	508
2018	11 to 20 years in current department or agency	30	32	19	9	9	0	1	63	18	314
2018	More than 20 years in current department or agency	19	28	24	16	11	1	1	48	27	78

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	26	32	16	11	1	1	27	40	463
2018	3 to 10 years in current department or agency	18	28	35	15	3	0	0	18	46	504
2018	11 to 20 years in current department or agency	19	36	28	12	5	0	1	17	55	314
2018	More than 20 years in current department or agency	14	36	32	16	1	0	0	17	50	78

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	25	26	15	12	4	1	29	44	465
2018	3 to 10 years in current department or agency	21	30	28	14	5	2	1	19	53	505
2018	11 to 20 years in current department or agency	21	28	29	15	5	1	2	20	50	311
2018	More than 20 years in current department or agency	15	29	33	16	7	0	0	23	44	76

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	27	28	14	8	2	1	22	49	466
2018	3 to 10 years in current department or agency	27	28	30	11	3	1	1	14	56	506
2018	11 to 20 years in current department or agency	26	34	26	8	3	1	1	11	62	314
2018	More than 20 years in current department or agency	28	30	33	8	3	0	0	10	57	77

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	20	27	23	16	1	1	40	33	464
2018	3 to 10 years in current department or agency	15	20	37	21	5	1	1	27	36	503
2018	11 to 20 years in current department or agency	19	32	26	19	2	0	2	21	53	311
2018	More than 20 years in current department or agency	22	31	40	4	1	0	1	6	54	76

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	20	26	18	14	3	4	35	37	465
2018	3 to 10 years in current department or agency	28	25	27	15	4	0	1	20	53	505
2018	11 to 20 years in current department or agency	34	26	20	15	5	0	1	20	60	313
2018	More than 20 years in current department or agency	29	21	39	7	3	0	1	10	50	77

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	23	28	17	11	4	2	30	40	459
2018	3 to 10 years in current department or agency	22	26	28	16	7	1	1	23	48	503
2018	11 to 20 years in current department or agency	22	25	25	18	4	2	3	24	50	313
2018	More than 20 years in current department or agency	17	15	37	26	1	1	1	29	34	76

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	26	29	16	9	2	2	27	43	464
2018	3 to 10 years in current department or agency	24	29	28	14	4	1	1	17	54	505
2018	11 to 20 years in current department or agency	27	29	25	11	4	2	2	16	58	313
2018	More than 20 years in current department or agency	23	29	37	6	4	0	0	10	52	77

Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	32	14	8	6	10	4	67	17	464
2018	3 to 10 years in current department or agency	18	35	16	12	12	4	4	57	26	504
2018	11 to 20 years in current department or agency	18	36	17	14	8	4	3	58	23	312
2018	More than 20 years in current department or agency	23	28	25	13	9	1	1	52	22	78

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	29	6	9	6	2	78	15	462
2018	3 to 10 years in current department or agency	37	31	10	11	9	1	69	20	504
2018	11 to 20 years in current department or agency	37	29	12	11	10	1	67	21	312
2018	More than 20 years in current department or agency	41	30	7	11	9	3	73	20	78

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	21	16	13	10	22	4	48	31	461
2018	3 to 10 years in current department or agency	11	18	22	18	15	13	4	34	40	504
2018	11 to 20 years in current department or agency	10	24	19	20	14	11	2	39	39	311
2018	More than 20 years in current department or agency	22	17	21	19	11	10	1	43	34	78

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	32	6	5	2	1	86	7	461
2018	3 to 10 years in current department or agency	40	37	9	9	4	0	77	14	506
2018	11 to 20 years in current department or agency	43	36	9	8	3	0	79	11	309
2018	More than 20 years in current department or agency	46	35	10	4	5	0	81	9	77

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	37	10	4	3	1	1	83	8	463
2018	3 to 10 years in current department or agency	37	39	13	7	4	1	0	77	11	505
2018	11 to 20 years in current department or agency	32	45	10	7	4	2	0	79	11	312
2018	More than 20 years in current department or agency	46	29	19	4	3	0	0	75	6	78

Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	33	10	8	6	2	1	76	14	462
2018	3 to 10 years in current department or agency	34	33	13	11	7	1	1	68	19	504
2018	11 to 20 years in current department or agency	35	39	10	6	9	1	1	75	15	312
2018	More than 20 years in current department or agency	28	33	18	10	10	0	1	62	20	77

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	27	7	5	5	2	1	82	10	461
2018	3 to 10 years in current department or agency	41	28	15	10	5	1	0	70	15	505
2018	11 to 20 years in current department or agency	45	29	13	6	5	1	1	75	12	311
2018	More than 20 years in current department or agency	42	22	20	7	7	3	0	65	14	78

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	27	11	8	5	1	0	76	13	462
2018	3 to 10 years in current department or agency	40	29	13	11	7	0	0	69	17	503
2018	11 to 20 years in current department or agency	39	30	12	12	6	1	1	70	18	312
2018	More than 20 years in current department or agency	37	33	13	3	13	0	1	70	16	76

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	66	21	6	2	4	1	0	88	6	460
2018	3 to 10 years in current department or agency	52	26	10	4	6	1	0	80	10	505
2018	11 to 20 years in current department or agency	53	27	9	5	5	1	0	82	10	311
2018	More than 20 years in current department or agency	47	26	9	7	11	0	1	73	18	78

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	28	8	7	6	0	79	13	462
2018	3 to 10 years in current department or agency	43	28	12	10	7	0	72	17	503
2018	11 to 20 years in current department or agency	45	27	12	7	7	1	73	15	312
2018	More than 20 years in current department or agency	43	30	8	8	11	0	74	19	78

Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	28	26	12	4	7	5	53	18	102
2018	3 to 10 years in current department or agency	19	33	21	8	9	4	6	57	19	155
2018	11 to 20 years in current department or agency	18	29	21	16	8	3	6	51	26	140
2018	More than 20 years in current department or agency	16	49	5	3	14	0	13	75	20	37

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	31	16	8	2	8	1	71	11	466
2018	3 to 10 years in current department or agency	21	33	19	14	8	5	0	57	24	508
2018	11 to 20 years in current department or agency	22	30	19	13	11	5	0	54	25	314
2018	More than 20 years in current department or agency	18	31	27	12	7	4	1	52	20	78

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	32	17	11	4	3	0	66	16	467
2018	3 to 10 years in current department or agency	18	29	21	18	12	2	0	48	31	505
2018	11 to 20 years in current department or agency	17	32	20	15	15	2	0	49	30	311
2018	More than 20 years in current department or agency	16	30	22	19	9	2	1	48	29	77

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	33	18	14	6	6	0	59	21	465
2018	3 to 10 years in current department or agency	11	23	25	24	13	3	0	36	39	504
2018	11 to 20 years in current department or agency	9	27	26	19	15	5	0	38	35	313
2018	More than 20 years in current department or agency	9	25	23	27	9	5	1	36	39	78

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	29	19	22	8	2	50	30	467
2018	3 to 10 years in current department or agency	11	25	18	26	18	2	37	45	507
2018	11 to 20 years in current department or agency	8	25	23	23	18	3	35	42	313
2018	More than 20 years in current department or agency	14	21	19	30	12	4	36	44	78

Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	42	16	14	3	1	66	17	466
2018	3 to 10 years in current department or agency	17	41	19	14	8	0	59	22	506
2018	11 to 20 years in current department or agency	15	39	21	15	9	1	55	24	313
2018	More than 20 years in current department or agency	17	47	20	8	6	3	65	15	78

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	33	16	13	5	4	3	63	19	464
2018	3 to 10 years in current department or agency	24	36	15	14	7	4	1	62	22	507
2018	11 to 20 years in current department or agency	24	37	18	9	9	2	1	63	19	313
2018	More than 20 years in current department or agency	24	37	17	11	5	3	3	65	18	78

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	35	21	11	3	3	63	15	465
2018	3 to 10 years in current department or agency	19	35	25	13	6	3	55	20	504
2018	11 to 20 years in current department or agency	19	37	24	12	7	1	56	20	313
2018	More than 20 years in current department or agency	23	23	31	9	9	4	48	19	78

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	21	23	10	8	18	5	47	23	463
2018	3 to 10 years in current department or agency	12	19	22	17	18	10	3	35	40	505
2018	11 to 20 years in current department or agency	10	21	21	17	22	9	1	34	44	314
2018	More than 20 years in current department or agency	12	16	30	17	13	9	3	32	34	76

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	36	15	10	5	5	0	68	16	465
2018	3 to 10 years in current department or agency	18	35	19	15	12	1	0	53	28	507
2018	11 to 20 years in current department or agency	15	32	20	17	13	3	0	49	31	314
2018	More than 20 years in current department or agency	23	28	23	13	8	4	1	54	22	78

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	36	13	9	7	5	1	70	17	463
2018	3 to 10 years in current department or agency	16	28	18	18	18	1	1	45	37	506
2018	11 to 20 years in current department or agency	10	30	15	20	22	2	1	41	43	313
2018	More than 20 years in current department or agency	18	20	19	22	16	1	3	40	40	78

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	41	20	9	3	6	1	66	13	465
2018	3 to 10 years in current department or agency	13	37	26	15	6	2	0	52	22	507
2018	11 to 20 years in current department or agency	12	37	23	15	9	4	0	51	25	312
2018	More than 20 years in current department or agency	19	36	21	13	7	5	0	58	20	78

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	37	8	6	1	5	84	7	465
2018	3 to 10 years in current department or agency	31	41	14	7	3	3	75	11	505
2018	11 to 20 years in current department or agency	30	40	17	5	3	5	73	9	311
2018	More than 20 years in current department or agency	37	40	13	4	2	3	79	7	76

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	40	6	5	1	1	87	7	463
2018	3 to 10 years in current department or agency	30	44	14	7	4	2	75	11	505
2018	11 to 20 years in current department or agency	28	43	18	5	4	2	72	10	311
2018	More than 20 years in current department or agency	39	35	15	6	2	3	76	8	77

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	35	6	2	1	1	90	3	466
2018	3 to 10 years in current department or agency	37	39	14	6	3	0	77	10	506
2018	11 to 20 years in current department or agency	31	44	12	9	4	0	75	13	312
2018	More than 20 years in current department or agency	35	42	13	2	5	3	79	8	76

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	31	17	10	4	1	69	14	464
2018	3 to 10 years in current department or agency	21	32	21	16	9	1	54	25	506
2018	11 to 20 years in current department or agency	19	31	26	10	11	2	52	22	310
2018	More than 20 years in current department or agency	25	30	24	11	8	3	56	19	77

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	34	16	10	2	1	71	13	463
2018	3 to 10 years in current department or agency	21	34	22	15	8	1	55	22	506
2018	11 to 20 years in current department or agency	20	38	18	13	11	1	58	24	312
2018	More than 20 years in current department or agency	20	32	28	9	9	1	53	19	77

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	25	19	13	9	5	0	57	23	464
2018	3 to 10 years in current department or agency	22	24	22	16	13	2	1	47	30	505
2018	11 to 20 years in current department or agency	23	28	22	12	13	3	0	52	25	314
2018	More than 20 years in current department or agency	29	28	22	10	8	3	1	59	18	77

Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	41	24	35	468
2018	3 to 10 years in current department or agency	45	22	33	506
2018	11 to 20 years in current department or agency	38	31	31	315
2018	More than 20 years in current department or agency	36	39	25	78

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	1	30	32	6	22	9	189
2018	3 to 10 years in current department or agency	7	30	44	6	1	12	233
2018	11 to 20 years in current department or agency	18	23	47	2	1	8	123
2018	More than 20 years in current department or agency	58	21	14	0	0	7	28

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	12	88	465
2018	3 to 10 years in current department or agency	20	80	506
2018	11 to 20 years in current department or agency	18	82	312
2018	More than 20 years in current department or agency	19	81	77

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	49	59
2018	3 to 10 years in current department or agency	46	100
2018	11 to 20 years in current department or agency	48	56
2018	More than 20 years in current department or agency	39	15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	38	59
2018	3 to 10 years in current department or agency	61	100

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	16	59
2018	3 to 10 years in current department or agency	10	100

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	59
2018	3 to 10 years in current department or agency	0	100

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	59
2018	11 to 20 years in current department or agency	8	56

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	59
2018	3 to 10 years in current department or agency	6	100

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	59
2018	More than 20 years in current department or agency	0	15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	59
2018	3 to 10 years in current department or agency	37	100
2018	11 to 20 years in current department or agency	47	57
2018	More than 20 years in current department or agency	48	15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	59
2018	3 to 10 years in current department or agency	39	100
2018	11 to 20 years in current department or agency	58	57
2018	More than 20 years in current department or agency	61	15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	59
2018	3 to 10 years in current department or agency	60	100
2018	11 to 20 years in current department or agency	63	57
2018	More than 20 years in current department or agency	38	15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	59
2018	3 to 10 years in current department or agency	33	100

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	34	59
2018	3 to 10 years in current department or agency	41	100
2018	11 to 20 years in current department or agency	49	57
2018	More than 20 years in current department or agency	37	15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	52	59
2018	3 to 10 years in current department or agency	66	100
2018	11 to 20 years in current department or agency	49	57
2018	More than 20 years in current department or agency	52	15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	33	59
2018	3 to 10 years in current department or agency	33	100

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	59
2018	More than 20 years in current department or agency	0	15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	59
2018	More than 20 years in current department or agency	0	15

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	59
2018	3 to 10 years in current department or agency	18	100

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	59
2018	3 to 10 years in current department or agency	45	100
2018	11 to 20 years in current department or agency	58	57
2018	More than 20 years in current department or agency	59	15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	59
2018	3 to 10 years in current department or agency	22	100
2018	11 to 20 years in current department or agency	34	57
2018	More than 20 years in current department or agency	33	15

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	59
2018	3 to 10 years in current department or agency	14	100

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	61	59
2018	3 to 10 years in current department or agency	61	99

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	59
2018	3 to 10 years in current department or agency	31	99

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	59
2018	3 to 10 years in current department or agency	12	99

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	17	99
2018	11 to 20 years in current department or agency	14	57

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	8	99
2018	11 to 20 years in current department or agency	14	57

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	59
2018	3 to 10 years in current department or agency	12	99

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	59
2018	3 to 10 years in current department or agency	12	99

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	59
2018	3 to 10 years in current department or agency	25	99
2018	11 to 20 years in current department or agency	22	57
2018	More than 20 years in current department or agency	49	15

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	58
2018	3 to 10 years in current department or agency	16	98

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	8	98
2018	More than 20 years in current department or agency	0	15

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	58
2018	3 to 10 years in current department or agency	9	98

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	58
2018	3 to 10 years in current department or agency	10	98

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	15	98
2018	11 to 20 years in current department or agency	14	53

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	17	58
2018	3 to 10 years in current department or agency	15	98

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	58
2018	3 to 10 years in current department or agency	14	98
2018	11 to 20 years in current department or agency	10	53
2018	More than 20 years in current department or agency	0	15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	15	58
2018	3 to 10 years in current department or agency	15	98

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	58
2018	3 to 10 years in current department or agency	41	98

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	58
2018	3 to 10 years in current department or agency	10	98
2018	11 to 20 years in current department or agency	15	53
2018	More than 20 years in current department or agency	0	15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	58
2018	3 to 10 years in current department or agency	49	98
2018	11 to 20 years in current department or agency	56	53
2018	More than 20 years in current department or agency	52	15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	98
2018	11 to 20 years in current department or agency	0	53

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	50	58
2018	3 to 10 years in current department or agency	61	98

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	5	98
2018	More than 20 years in current department or agency	0	15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	16	58
2018	3 to 10 years in current department or agency	15	98

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	16	17	6	4	34	10	52	18	467
2018	3 to 10 years in current department or agency	9	17	24	13	11	22	3	35	32	506
2018	11 to 20 years in current department or agency	11	18	25	11	14	18	3	36	32	313
2018	More than 20 years in current department or agency	12	18	18	13	10	29	0	41	33	77

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	30	18	7	3	17	2	66	12	468
2018	3 to 10 years in current department or agency	17	31	23	12	9	8	1	53	23	507
2018	11 to 20 years in current department or agency	18	29	24	11	11	6	0	51	24	311
2018	More than 20 years in current department or agency	28	28	13	18	8	5	0	59	27	77

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	7	93	465
2018	3 to 10 years in current department or agency	9	91	508
2018	11 to 20 years in current department or agency	10	90	312
2018	More than 20 years in current department or agency	8	92	77

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	27	44

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	64	32
2018	3 to 10 years in current department or agency	85	44

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	44

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	32
2018	11 to 20 years in current department or agency	25	32

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	42	44

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	19	44

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	12	44

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	21	44

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	23	44

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	14	32

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	16	44

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	44

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	15	44

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	44

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	26	32

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	26	44

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	15	44

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	20	44

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	44
2018	11 to 20 years in current department or agency	19	32

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	10	44

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	49	44

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	28

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	41

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	28

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	14	41

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	16	41
2018	11 to 20 years in current department or agency	18	28

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	37	41

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	47	41

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	28

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	56	41

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	18	41

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	14	19	2	3	39	10	53	10	468
2018	3 to 10 years in current department or agency	10	17	27	6	7	30	4	40	19	505
2018	11 to 20 years in current department or agency	12	19	29	6	7	23	3	43	18	313
2018	More than 20 years in current department or agency	10	20	30	3	5	29	2	45	12	78

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	27	17	4	3	23	3	69	9	466
2018	3 to 10 years in current department or agency	17	31	23	8	6	13	1	57	16	505
2018	11 to 20 years in current department or agency	21	31	25	6	8	9	1	57	15	311
2018	More than 20 years in current department or agency	20	35	24	4	5	13	0	63	10	78

Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	25	22	19	16	0	1	42	36	465
2018	3 to 10 years in current department or agency	14	24	22	17	21	0	2	38	39	506
2018	11 to 20 years in current department or agency	25	24	20	15	13	1	2	50	29	310
2018	More than 20 years in current department or agency	22	23	30	8	15	0	2	46	23	77

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	23	32	13	10	0	45	23	464
2018	3 to 10 years in current department or agency	12	25	29	16	18	1	37	34	506
2018	11 to 20 years in current department or agency	14	19	31	18	17	0	34	35	309
2018	More than 20 years in current department or agency	7	21	30	22	19	1	28	41	78

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	28	22	14	7	1	1	56	21	463
2018	3 to 10 years in current department or agency	15	29	24	16	14	0	2	45	30	505
2018	11 to 20 years in current department or agency	13	23	27	22	14	1	1	36	37	310
2018	More than 20 years in current department or agency	10	27	23	20	19	0	1	38	39	77

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	19	25	15	15	0	2	43	31	465
2018	3 to 10 years in current department or agency	13	23	20	20	23	0	1	36	43	499
2018	11 to 20 years in current department or agency	15	16	25	21	22	1	1	31	44	311
2018	More than 20 years in current department or agency	13	13	26	22	24	0	3	27	47	78

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	21	13	7	5	0	4	73	13	463
2018	3 to 10 years in current department or agency	35	27	15	8	9	1	6	66	18	503
2018	11 to 20 years in current department or agency	36	27	13	11	6	0	7	68	19	310
2018	More than 20 years in current department or agency	27	32	14	15	7	0	6	62	23	77

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	25	22	9	7	0	0	61	17	462
2018	3 to 10 years in current department or agency	25	23	23	13	14	0	1	49	28	505
2018	11 to 20 years in current department or agency	23	26	22	15	13	0	2	50	28	311
2018	More than 20 years in current department or agency	20	32	23	12	11	1	0	52	24	77

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	33	19	10	4	1	2	66	15	466
2018	3 to 10 years in current department or agency	16	33	27	12	11	0	2	50	23	507
2018	11 to 20 years in current department or agency	15	34	27	12	9	1	2	50	21	308
2018	More than 20 years in current department or agency	26	24	33	13	4	0	0	50	17	75

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	29	24	15	6	1	1	54	22	464
2018	3 to 10 years in current department or agency	13	29	28	17	12	0	1	42	29	505
2018	11 to 20 years in current department or agency	13	24	29	19	14	1	1	37	33	306
2018	More than 20 years in current department or agency	12	30	22	23	14	0	0	42	36	77

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	24	28	13	7	0	0	51	20	465
2018	3 to 10 years in current department or agency	20	25	22	17	13	0	2	46	31	505
2018	11 to 20 years in current department or agency	16	25	25	18	13	1	2	42	33	306
2018	More than 20 years in current department or agency	20	34	25	13	8	0	0	54	21	77

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	33	24	8	4	0	1	64	12	466
2018	3 to 10 years in current department or agency	27	31	20	13	7	0	1	60	20	502
2018	11 to 20 years in current department or agency	27	30	20	14	7	1	1	58	21	305
2018	More than 20 years in current department or agency	17	30	32	8	13	0	0	47	21	76

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	22	14	8	5	0	2	73	14	463
2018	3 to 10 years in current department or agency	42	22	13	11	9	0	3	66	21	500
2018	11 to 20 years in current department or agency	45	22	12	11	7	0	4	69	18	305
2018	More than 20 years in current department or agency	46	28	13	4	6	1	3	76	10	78

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	70	14	6	2	1	1	5	90	4	461
2018	3 to 10 years in current department or agency	59	18	6	5	4	0	7	84	10	505
2018	11 to 20 years in current department or agency	65	13	9	3	4	0	6	83	7	305
2018	More than 20 years in current department or agency	70	13	7	2	2	1	4	88	5	77

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	11	3	4	3	1	3	90	7	463
2018	3 to 10 years in current department or agency	58	17	8	4	8	1	5	79	13	502
2018	11 to 20 years in current department or agency	59	12	11	6	6	1	5	76	13	304
2018	More than 20 years in current department or agency	57	19	5	4	10	1	4	80	15	78

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	22	9	3	3	1	85	6	465
2018	3 to 10 years in current department or agency	46	31	12	5	4	3	79	9	505
2018	11 to 20 years in current department or agency	53	22	15	4	3	2	78	7	312
2018	More than 20 years in current department or agency	53	27	13	3	4	0	81	6	77

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	66	14	10	4	5	0	1	81	9	464
2018	3 to 10 years in current department or agency	44	23	13	9	10	0	2	68	19	503
2018	11 to 20 years in current department or agency	49	20	13	9	8	0	1	70	17	310
2018	More than 20 years in current department or agency	42	24	15	6	11	1	1	68	17	78

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	10	4	1	2	0	23	92	3	462
2018	3 to 10 years in current department or agency	52	13	7	2	1	0	25	87	5	505
2018	11 to 20 years in current department or agency	48	19	8	1	4	1	19	84	6	311
2018	More than 20 years in current department or agency	55	16	10	1	0	0	18	87	1	77

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	69	17	6	1	1	0	5	91	3	465
2018	3 to 10 years in current department or agency	60	18	9	4	1	0	9	85	5	502
2018	11 to 20 years in current department or agency	60	18	9	4	2	1	6	84	7	311
2018	More than 20 years in current department or agency	61	18	9	6	3	0	3	82	9	77

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	13	11	5	6	3	77	12	466
2018	3 to 10 years in current department or agency	61	17	8	5	4	6	83	9	506
2018	11 to 20 years in current department or agency	70	13	4	4	3	5	88	8	311
2018	More than 20 years in current department or agency	76	13	0	3	3	5	94	6	78

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	29	13	3	3	2	80	6	466
2018	3 to 10 years in current department or agency	45	25	15	8	4	3	72	12	506
2018	11 to 20 years in current department or agency	53	21	15	7	2	2	75	9	310
2018	More than 20 years in current department or agency	54	22	17	5	1	0	76	7	78

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	38	34	10	4	0	0	51	15	467
2018	3 to 10 years in current department or agency	10	23	40	18	8	0	0	33	26	508
2018	11 to 20 years in current department or agency	12	23	34	22	9	0	1	35	31	312
2018	More than 20 years in current department or agency	13	19	33	23	12	1	0	32	35	77

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	15	39	23	15	0	37	23	462
2018	3 to 10 years in current department or agency	14	23	41	17	5	0	22	36	501
2018	11 to 20 years in current department or agency	18	26	31	15	9	1	25	44	309
2018	More than 20 years in current department or agency	16	22	44	10	8	0	18	39	77

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	41	17	8	2	4	73	10	468
2018	3 to 10 years in current department or agency	23	46	16	9	4	1	70	13	506
2018	11 to 20 years in current department or agency	26	44	15	7	6	2	71	14	313
2018	More than 20 years in current department or agency	25	52	15	3	4	1	78	7	75

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	38	19	10	8	3	61	19	468
2018	3 to 10 years in current department or agency	16	32	20	18	12	1	49	31	508
2018	11 to 20 years in current department or agency	14	33	22	14	15	2	48	30	312
2018	More than 20 years in current department or agency	18	36	22	15	9	1	54	24	76

Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	27	22	15	11	2	1	23	77	465
2018	3 to 10 years in current department or agency	21	27	23	13	14	1	1	21	79	507
2018	11 to 20 years in current department or agency	37	27	18	6	8	2	2	39	61	314
2018	More than 20 years in current department or agency	38	36	7	4	9	3	3	41	59	77

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	29	352
2018	3 to 10 years in current department or agency	24	395
2018	11 to 20 years in current department or agency	18	192
2018	More than 20 years in current department or agency	20	44

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	46	352
2018	3 to 10 years in current department or agency	36	395
2018	11 to 20 years in current department or agency	34	192
2018	More than 20 years in current department or agency	27	44

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	352
2018	3 to 10 years in current department or agency	26	395
2018	11 to 20 years in current department or agency	19	192
2018	More than 20 years in current department or agency	17	44

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	38	352
2018	3 to 10 years in current department or agency	57	395
2018	11 to 20 years in current department or agency	54	192
2018	More than 20 years in current department or agency	54	44

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	3	352
2018	3 to 10 years in current department or agency	7	395
2018	11 to 20 years in current department or agency	7	192
2018	More than 20 years in current department or agency	7	44

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	352
2018	3 to 10 years in current department or agency	32	395
2018	11 to 20 years in current department or agency	37	192
2018	More than 20 years in current department or agency	34	44

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	352
2018	3 to 10 years in current department or agency	32	395
2018	11 to 20 years in current department or agency	33	192
2018	More than 20 years in current department or agency	35	44

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	3	42	24	9	5	17	338
2018	3 to 10 years in current department or agency	2	36	18	14	8	21	379
2018	11 to 20 years in current department or agency	5	33	18	11	7	25	185
2018	More than 20 years in current department or agency	7	40	20	13	2	17	42

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	35	65	350
2018	3 to 10 years in current department or agency	30	70	391
2018	11 to 20 years in current department or agency	31	69	191
2018	More than 20 years in current department or agency	29	71	44

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	25	17	15	21	2	5	42	39	350
2018	3 to 10 years in current department or agency	7	24	16	19	30	1	4	32	51	394
2018	11 to 20 years in current department or agency	8	21	17	20	28	2	4	31	51	192
2018	More than 20 years in current department or agency	7	20	24	19	23	0	7	29	46	44

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	12	13	22	43	2	4	18	68	350
2018	3 to 10 years in current department or agency	3	10	12	15	55	1	4	14	73	393
2018	11 to 20 years in current department or agency	2	10	14	18	48	2	5	14	71	192
2018	More than 20 years in current department or agency	3	7	18	19	42	0	12	11	69	43

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	16	19	12	7	1	10	57	22	465
2018	3 to 10 years in current department or agency	30	15	16	15	18	0	5	48	35	504
2018	11 to 20 years in current department or agency	36	11	15	16	15	2	6	51	33	312
2018	More than 20 years in current department or agency	52	10	9	9	9	1	9	69	20	77

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment