2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 47 10 14 2 2 0 74 16 131
2018 Non-supervisor 32 41 8 14 4 0 0 74 18 566
2017 Supervisor 39 43 6 8 2 1 1 84 10 137
2017 Non-supervisor 32 42 11 10 4 0 0 74 15 543
2014 Supervisor 31 45 6 16 2 0 0 76 19 134
2014 Non-supervisor 32 39 15 10 5 0 0 71 15 574
2011 Supervisor 27 42 15 10 4 1 0 70 15 158
2011 Non-supervisor 30 35 14 13 6 0 2 66 19 570
2008 Supervisor 35 41 12 10 2 0 1 76 12 142
2008 Non-supervisor 34 36 14 10 5 0 1 71 15 503

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 39 8 4 0 0 0 88 4 131
2018 Non-supervisor 48 33 9 6 4 0 0 81 10 562
2017 Supervisor 53 33 7 5 2 0 0 86 7 134
2017 Non-supervisor 47 35 7 8 2 0 0 83 10 543
2014 Supervisor 49 40 6 2 2 0 0 89 5 134
2014 Non-supervisor 41 35 12 8 3 0 0 76 11 575
2011 Supervisor 49 33 13 4 2 0 0 82 5 159
2011 Non-supervisor 41 35 10 7 6 0 0 77 13 569
2008 Supervisor 51 35 8 5 1 0 0 86 5 142
2008 Non-supervisor 41 36 10 9 4 0 0 77 13 503

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 33 5 2 2 0 0 91 3 129
2018 Non-supervisor 51 32 7 4 5 0 0 84 9 559
2017 Supervisor 63 28 6 3 0 0 0 91 3 135
2017 Non-supervisor 53 31 6 6 5 0 0 83 11 542
2014 Supervisor 58 35 1 5 1 0 0 93 6 134
2014 Non-supervisor 47 34 8 6 5 0 0 81 11 574
2011 Supervisor 49 40 6 4 2 0 0 89 6 159
2011 Non-supervisor 43 34 9 7 7 0 1 77 14 568
2008 Supervisor 53 40 4 2 0 0 0 93 2 142
2008 Non-supervisor 44 33 9 7 6 0 0 78 13 503

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 10 10 4 0 0 77 14 130
2018 Non-supervisor 42 30 13 7 6 1 1 73 13 562
2017 Supervisor 44 34 7 6 7 0 1 79 14 135
2017 Non-supervisor 39 35 10 10 5 1 1 75 15 541
2014 Supervisor 50 31 8 9 3 0 0 81 11 134
2014 Non-supervisor 38 31 12 10 7 0 2 70 18 574
2011 Supervisor 30 37 14 11 5 0 2 68 17 159
2011 Non-supervisor 34 36 13 8 7 1 1 72 16 570

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 43 10 3 2 0 0 85 5 131
2018 Non-supervisor 46 36 9 6 3 0 0 82 9 563
2017 Supervisor 45 39 7 5 2 1 0 85 8 137
2017 Non-supervisor 40 44 8 5 3 0 0 83 8 540
2014 Supervisor 39 46 6 6 2 0 1 85 8 134
2014 Non-supervisor 36 41 12 7 4 0 0 78 10 575
2011 Supervisor 39 41 14 4 3 0 0 79 7 159
2011 Non-supervisor 35 40 11 8 5 0 0 75 14 568
2008 Supervisor 48 36 9 5 2 0 0 84 7 142
2008 Non-supervisor 41 33 14 6 6 0 0 74 11 497

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 35 14 12 7 0 0 67 19 130
2018 Non-supervisor 26 33 16 12 12 1 0 60 24 564
2017 Supervisor 35 37 7 14 7 1 0 73 21 137
2017 Non-supervisor 27 35 12 15 12 0 0 62 27 541
2014 Supervisor 31 38 11 12 8 0 0 69 20 134
2014 Non-supervisor 23 36 17 14 10 0 0 59 24 575
2011 Supervisor 22 35 18 16 9 0 0 57 25 159
2011 Non-supervisor 19 34 16 16 14 1 1 53 31 569

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 43 11 9 7 0 0 73 16 131
2018 Non-supervisor 36 40 10 8 5 0 0 77 13 562
2017 Supervisor 31 43 14 9 3 1 0 74 12 137
2017 Non-supervisor 33 46 11 5 5 0 0 79 10 540

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 33 3 2 1 0 0 94 3 129
2018 Non-supervisor 56 33 5 3 1 1 0 90 4 562
2017 Supervisor 53 36 8 2 0 1 1 90 2 136
2017 Non-supervisor 45 41 7 4 2 1 0 87 6 540
2014 Supervisor 61 27 5 2 4 0 0 89 6 134
2014 Non-supervisor 49 37 8 4 2 0 0 86 6 574
2011 Supervisor 54 35 4 4 1 1 0 90 6 158
2011 Non-supervisor 41 38 9 6 5 1 0 80 11 570
2008 Supervisor 60 32 3 5 1 0 0 92 5 142
2008 Non-supervisor 51 36 7 3 2 1 0 88 5 500

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 9 8 6 0 0 77 14 131
2018 Non-supervisor 35 31 13 10 10 0 0 67 20 564
2017 Supervisor 37 39 6 11 7 1 0 76 18 137
2017 Non-supervisor 31 37 10 11 9 1 0 69 21 538

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 30 9 0 0 0 0 91 0 130
2018 Non-supervisor 62 27 7 2 0 0 0 90 3 556
2017 Supervisor 62 28 6 3 0 0 0 90 3 136
2017 Non-supervisor 57 34 6 2 1 0 0 91 2 540
2014 Supervisor 70 22 5 1 1 0 0 92 2 134
2014 Non-supervisor 63 28 6 1 1 1 0 91 3 574
2011 Supervisor 63 29 6 1 1 0 0 92 2 159
2011 Non-supervisor 61 28 7 3 1 0 0 89 4 566

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 43 4 9 1 0 0 86 10 131
2018 Non-supervisor 29 34 17 9 9 0 1 64 18 558
2017 Supervisor 46 34 6 8 6 1 0 81 13 137
2017 Non-supervisor 29 42 11 10 7 0 0 72 17 540
2014 Supervisor 42 44 2 8 4 0 0 86 12 133
2014 Non-supervisor 22 42 14 14 8 1 0 65 21 575
2011 Supervisor 34 46 8 6 5 1 1 81 11 157
2011 Non-supervisor 25 37 13 14 11 0 0 62 25 568

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 30 8 6 4 0 0 83 10 130
2018 Non-supervisor 32 35 15 10 7 0 1 68 17 562
2017 Supervisor 49 35 7 6 3 0 0 84 9 137
2017 Non-supervisor 33 37 13 12 5 0 1 71 16 542
2014 Supervisor 46 35 7 10 3 0 0 81 13 134
2014 Non-supervisor 26 36 18 11 8 0 1 63 19 573

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 38 13 11 2 0 0 74 13 131
2018 Non-supervisor 30 35 16 12 7 0 0 65 19 557
2017 Supervisor 38 40 10 8 4 0 0 78 12 137
2017 Non-supervisor 30 37 13 13 6 0 0 68 20 541
2014 Supervisor 36 43 8 8 4 0 0 80 12 134
2014 Non-supervisor 31 35 17 10 7 0 0 66 17 575
2011 Supervisor 31 44 14 7 4 0 0 75 11 159
2011 Non-supervisor 31 38 13 12 5 0 0 70 16 566

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 39 10 5 0 0 0 85 5 130
2018 Non-supervisor 49 35 9 5 3 0 0 83 8 561
2017 Supervisor 49 39 4 5 3 1 0 88 8 137
2017 Non-supervisor 43 43 7 5 2 0 0 86 7 540
2014 Supervisor 50 35 8 5 3 0 0 85 7 134
2014 Non-supervisor 44 37 11 4 2 1 0 82 7 574
2011 Supervisor 41 41 13 3 1 0 0 82 4 159
2011 Non-supervisor 41 39 10 5 4 0 0 81 9 571
2008 Supervisor 51 36 8 5 1 0 0 87 5 142
2008 Non-supervisor 47 36 10 4 4 0 0 83 8 502

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 35 24 19 4 0 0 53 24 131
2018 Non-supervisor 39 30 15 10 6 1 0 69 16 566
2017 Supervisor 24 36 20 12 8 0 0 60 20 137
2017 Non-supervisor 37 36 15 7 4 0 1 73 12 540
2014 Supervisor 30 33 17 12 7 0 1 64 19 134
2014 Non-supervisor 44 30 15 5 5 0 0 74 11 574
2011 Supervisor 23 32 23 15 7 0 1 55 22 158
2011 Non-supervisor 41 30 14 8 7 0 0 71 15 570
2008 Supervisor 20 36 21 14 8 0 1 57 22 142
2008 Non-supervisor 36 32 18 8 5 0 1 68 13 501

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 40 31 16 4 0 0 20 49 130
2018 Non-supervisor 10 25 30 23 9 2 2 33 36 563
2017 Supervisor 15 32 39 8 4 1 1 13 48 134
2017 Non-supervisor 10 20 36 18 9 2 4 29 32 540
2014 Supervisor 7 25 42 20 6 0 1 26 32 134
2014 Non-supervisor 6 19 34 26 11 1 4 38 26 573
2011 Supervisor 17 34 30 12 5 0 2 17 52 158
2011 Non-supervisor 10 24 28 21 12 1 4 34 36 569
2008 Supervisor 14 32 36 14 3 0 2 16 47 142
2008 Non-supervisor 11 19 32 22 11 2 4 34 31 501

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 36 32 13 10 0 0 22 46 129
2018 Non-supervisor 15 24 26 19 11 3 2 32 41 559
2017 Supervisor 11 26 32 21 6 2 2 29 38 136
2017 Non-supervisor 13 20 27 17 12 4 5 33 37 539
2014 Supervisor 19 28 34 14 3 1 1 17 48 134
2014 Non-supervisor 9 19 29 22 14 4 4 39 30 575
2011 Supervisor 15 26 34 17 6 0 2 24 42 159
2011 Non-supervisor 13 19 25 21 15 2 4 38 35 569
2008 Supervisor 19 23 33 16 7 0 2 24 43 142
2008 Non-supervisor 10 15 31 20 14 4 6 38 27 496

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 26 29 22 8 0 1 31 40 130
2018 Non-supervisor 10 18 26 24 13 4 6 40 31 559
2017 Supervisor 13 19 34 21 9 1 2 31 33 135
2017 Non-supervisor 8 13 28 21 15 5 11 42 25 540
2014 Supervisor 16 23 35 15 7 0 5 23 41 134
2014 Non-supervisor 8 15 26 25 13 3 10 43 27 574
2011 Supervisor 14 27 35 17 4 1 3 22 42 159
2011 Non-supervisor 11 18 26 20 12 3 10 37 33 568
2008 Supervisor 11 27 35 17 6 1 3 24 40 142
2008 Non-supervisor 9 18 30 20 14 3 8 37 30 497

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 20 41 24 5 0 1 30 29 129
2018 Non-supervisor 10 14 32 24 16 2 2 43 25 559
2017 Supervisor 4 19 31 33 13 1 0 46 23 136
2017 Non-supervisor 9 16 27 27 14 2 3 44 27 536
2014 Supervisor 3 17 41 31 8 0 0 39 20 134
2014 Non-supervisor 7 14 28 29 17 1 4 48 22 571
2011 Supervisor 7 18 50 18 5 0 2 24 25 159
2011 Non-supervisor 7 14 31 28 13 1 6 44 23 566
2008 Supervisor 9 17 44 21 7 0 1 29 26 142
2008 Non-supervisor 5 14 33 24 18 1 4 45 20 495

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 35 27 13 8 0 1 21 51 131
2018 Non-supervisor 17 21 28 15 15 2 2 31 39 562
2017 Supervisor 23 22 29 19 5 1 2 24 46 136
2017 Non-supervisor 17 22 27 16 13 2 4 30 41 536
2014 Supervisor 21 28 35 13 3 0 0 16 49 134
2014 Non-supervisor 14 19 30 20 13 1 4 34 34 573
2011 Supervisor 21 29 33 9 6 0 1 16 51 159
2011 Non-supervisor 14 19 28 18 12 2 6 33 36 566
2008 Supervisor 22 27 29 13 6 0 2 19 51 142
2008 Non-supervisor 9 20 28 21 15 2 5 38 32 496

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 31 36 12 11 0 1 23 41 129
2018 Non-supervisor 16 22 26 18 11 5 2 31 41 559
2017 Supervisor 12 24 32 22 8 1 1 30 37 136
2017 Non-supervisor 15 20 26 17 13 5 4 33 39 539
2014 Supervisor 13 22 34 22 8 1 1 30 36 133
2014 Non-supervisor 13 19 25 21 13 3 6 38 35 575
2011 Supervisor 11 21 35 24 7 0 2 32 33 156
2011 Non-supervisor 13 17 25 23 14 3 6 40 33 565
2008 Supervisor 20 30 19 20 9 0 3 30 51 142
2008 Non-supervisor 12 18 28 19 14 4 5 37 33 498

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 40 18 6 0 1 25 35 131
2018 Non-supervisor 13 16 31 20 11 5 3 34 32 560
2017 Supervisor 13 18 36 18 12 1 2 31 32 137
2017 Non-supervisor 10 19 32 18 12 4 5 33 32 540
2014 Supervisor 9 25 38 20 6 1 1 26 35 133
2014 Non-supervisor 8 16 33 21 13 2 7 38 26 574
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 44 13 5 1 4 2 79 7 128
2018 Non-supervisor 23 29 21 11 5 7 4 59 18 562
2017 Supervisor 37 39 9 7 2 3 4 81 10 137
2017 Non-supervisor 27 31 14 11 5 8 4 66 17 542
2014 Supervisor 37 40 9 11 1 1 2 79 12 134
2014 Non-supervisor 31 33 17 8 5 3 3 68 14 575

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 29 4 4 1 0 0 91 5 127
2018 Non-supervisor 45 28 10 9 6 1 0 74 15 563
2017 Supervisor 60 29 3 3 5 0 0 89 8 137
2017 Non-supervisor 43 31 9 9 6 2 0 76 15 544
2014 Supervisor 65 24 4 6 0 0 0 89 6 134
2014 Non-supervisor 48 29 11 7 4 1 0 78 11 575

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 40 22 8 5 6 1 63 14 127
2018 Non-supervisor 12 22 18 18 11 16 3 42 36 557
2017 Supervisor 22 36 14 9 6 7 6 67 17 136
2017 Non-supervisor 9 21 18 15 12 20 3 40 36 542
2014 Supervisor 20 35 17 19 7 1 0 56 27 134
2014 Non-supervisor 15 22 19 15 14 13 3 44 34 575

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 35 5 1 1 0 0 93 1 128
2018 Non-supervisor 53 35 7 3 1 0 0 88 4 561
2017 Supervisor 52 38 4 4 2 0 0 90 6 135
2017 Non-supervisor 49 36 8 4 3 0 0 86 7 542
2014 Supervisor 46 42 4 8 0 0 0 89 8 134
2014 Non-supervisor 47 38 8 6 2 0 0 85 8 574

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 43 6 2 0 1 0 92 2 128
2018 Non-supervisor 41 38 11 5 2 2 1 81 7 562
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 41 14 3 5 0 0 77 8 130
2018 Non-supervisor 37 37 12 7 6 1 0 75 13 558
2017 Supervisor 41 36 8 7 4 1 3 79 12 137
2017 Non-supervisor 38 38 11 8 4 0 1 77 12 543
2014 Supervisor 39 34 9 10 5 2 2 75 16 134
2014 Non-supervisor 35 35 13 9 6 0 1 71 15 575
2011 Supervisor 31 35 12 12 8 0 1 67 21 158
2011 Non-supervisor 34 32 15 10 7 0 1 68 17 571
2008 Supervisor 37 35 13 9 5 1 0 72 14 142
2008 Non-supervisor 35 29 14 10 10 1 1 66 20 502

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 8 5 3 1 0 84 8 130
2018 Non-supervisor 49 31 11 5 3 1 0 81 8 557
2017 Supervisor 54 24 10 4 3 3 2 83 7 137
2017 Non-supervisor 46 33 9 6 3 3 0 81 10 543
2014 Supervisor 50 32 8 5 1 2 2 84 7 134
2014 Non-supervisor 46 30 12 6 4 2 1 78 9 575
2011 Supervisor 34 37 9 10 7 1 1 73 18 159
2011 Non-supervisor 40 32 14 6 4 2 1 74 11 570
2008 Supervisor 47 24 10 9 6 2 1 74 16 142
2008 Non-supervisor 42 27 15 4 7 4 1 72 12 503

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 39 8 6 4 0 0 82 10 130
2018 Non-supervisor 46 35 8 7 3 1 1 82 10 555
2017 Supervisor 51 33 5 6 3 0 2 85 9 137
2017 Non-supervisor 43 36 9 7 3 1 0 80 10 542
2014 Supervisor 45 32 9 10 3 1 1 78 13 133
2014 Non-supervisor 43 32 12 8 4 0 0 76 12 575
2011 Supervisor 31 44 5 12 8 0 0 75 20 159
2011 Non-supervisor 38 34 11 11 5 1 1 73 16 568
2008 Supervisor 46 28 10 9 5 1 0 75 15 142
2008 Non-supervisor 38 33 11 8 8 1 1 73 16 503

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 27 7 3 3 2 0 86 7 130
2018 Non-supervisor 55 24 9 7 4 1 0 81 11 555
2017 Supervisor 57 24 5 6 4 3 1 84 10 137
2017 Non-supervisor 57 24 9 5 3 2 0 83 8 544

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 35 6 4 5 0 0 84 10 129
2018 Non-supervisor 51 27 9 7 5 1 0 78 12 555
2017 Supervisor 56 23 8 6 5 0 2 81 11 136
2017 Non-supervisor 53 27 9 6 4 0 0 80 10 543
2014 Supervisor 47 32 9 8 2 1 1 80 11 134
2014 Non-supervisor 50 29 10 6 5 1 0 79 11 575
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 42 13 8 2 1 5 75 11 131
2017 Supervisor 31 31 8 12 4 4 9 72 19 137
2014 Supervisor 31 41 11 10 3 2 2 75 13 134

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 35 13 12 6 1 1 69 19 131
2018 Non-supervisor 28 29 19 8 7 9 0 63 16 562
2017 Supervisor 35 34 13 7 8 3 0 71 16 137
2017 Non-supervisor 28 35 16 9 5 8 0 68 15 543
2014 Supervisor 27 37 16 13 5 2 0 65 19 134
2014 Non-supervisor 25 33 17 9 4 11 0 65 15 575
2011 Supervisor 25 33 19 8 11 3 0 61 20 159
2011 Non-supervisor 17 30 22 9 11 8 1 52 23 567

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 33 17 13 5 1 1 65 18 131
2018 Non-supervisor 26 30 19 13 10 2 0 57 23 564
2017 Supervisor 29 34 14 15 7 1 0 63 22 137
2017 Non-supervisor 22 34 15 18 8 3 0 58 26 542
2014 Supervisor 21 33 14 19 10 3 0 56 30 133
2014 Non-supervisor 21 31 20 15 8 5 1 55 24 575
2011 Supervisor 20 39 17 12 9 1 1 60 22 157
2011 Non-supervisor 15 29 22 12 15 5 1 47 29 565
2008 Supervisor 28 28 23 12 8 2 0 56 21 142
2008 Non-supervisor 22 30 21 11 10 6 1 55 22 501

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 38 20 11 8 4 1 60 19 131
2018 Non-supervisor 18 28 22 15 10 7 0 50 27 560
2017 Supervisor 20 37 17 17 8 1 0 58 25 137
2017 Non-supervisor 15 31 17 19 10 8 0 50 32 542
2014 Supervisor 10 29 23 22 13 3 0 40 36 134
2014 Non-supervisor 15 26 22 18 10 8 0 45 31 573
2011 Supervisor 12 35 25 17 8 4 0 49 26 157
2011 Non-supervisor 9 30 21 19 12 9 0 43 34 568
2008 Supervisor 17 31 21 18 11 3 0 49 29 142
2008 Non-supervisor 14 26 21 18 9 12 0 45 30 502

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 43 12 20 8 1 1 58 29 130
2018 Non-supervisor 17 31 16 19 13 4 0 50 33 562
2017 Supervisor 17 42 13 20 6 2 0 61 26 137
2017 Non-supervisor 15 35 16 19 10 5 0 52 31 542
2014 Supervisor 16 30 22 19 11 2 0 48 30 133
2014 Non-supervisor 15 30 19 18 12 5 1 49 31 574
2011 Supervisor 14 50 15 13 8 1 0 64 21 158
2011 Non-supervisor 11 33 18 19 14 4 0 46 34 569
2008 Supervisor 24 39 10 17 7 3 0 65 25 142
2008 Non-supervisor 15 35 16 20 11 4 0 52 32 502
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 43 14 11 1 0 0 73 13 131
2018 Non-supervisor 24 45 14 10 5 2 0 71 15 559
2017 Supervisor 35 45 10 8 2 1 0 80 10 136
2017 Non-supervisor 26 44 15 8 5 2 0 72 14 541
2014 Supervisor 28 42 13 13 3 0 0 70 17 134
2014 Non-supervisor 26 41 17 8 5 2 0 69 14 574
2011 Supervisor 27 52 14 5 2 0 0 79 7 155
2011 Non-supervisor 25 37 18 11 7 2 1 64 18 569

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 33 4 2 1 1 0 92 3 131
2018 Non-supervisor 37 38 11 8 4 2 0 77 12 560
2017 Supervisor 58 29 5 2 4 1 0 89 7 137
2017 Non-supervisor 39 36 13 6 3 2 0 78 9 542
2014 Supervisor 53 33 6 4 3 1 0 87 7 134
2014 Non-supervisor 35 38 12 7 4 4 1 76 12 573
2011 Supervisor 40 34 15 5 3 3 0 76 9 157
2011 Non-supervisor 32 35 10 11 7 4 1 71 18 568
2008 Supervisor 54 31 7 3 2 3 1 88 5 142
2008 Non-supervisor 38 34 12 6 5 4 1 75 12 503

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 36 16 4 3 0 0 78 6 129
2018 Non-supervisor 33 35 18 7 4 2 0 70 11 562

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 39 8 9 8 5 4 72 19 130
2018 Non-supervisor 19 25 17 16 11 10 3 50 31 560
2017 Supervisor 29 31 11 8 10 4 7 68 20 137
2017 Non-supervisor 21 27 17 13 9 11 2 55 26 542
2014 Supervisor 17 30 14 11 12 6 10 55 28 134
2014 Non-supervisor 16 23 15 15 14 12 5 47 35 572
2011 Supervisor 19 21 19 14 11 10 6 47 31 158
2011 Non-supervisor 12 18 19 15 17 13 6 37 39 569

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 39 12 10 10 1 0 67 20 131
2018 Non-supervisor 20 30 18 15 12 4 1 53 29 562
2017 Supervisor 29 43 9 9 5 3 2 76 15 136
2017 Non-supervisor 21 29 21 14 10 5 0 52 25 542
2014 Supervisor 20 42 15 15 5 2 1 63 21 134
2014 Non-supervisor 19 26 20 14 14 5 2 49 30 572
2011 Supervisor 15 37 14 21 12 1 1 53 33 158
2011 Non-supervisor 15 26 18 16 20 3 2 43 38 569
2008 Supervisor 24 34 20 17 5 0 0 58 22 142
2008 Non-supervisor 17 26 18 17 16 5 2 46 35 501

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 29 14 12 15 4 3 57 28 131
2018 Non-supervisor 17 23 15 16 20 4 4 44 39 562
2017 Supervisor 21 29 12 18 11 3 6 56 32 136
2017 Non-supervisor 15 22 18 17 22 3 3 39 42 544
2014 Supervisor 19 29 13 17 17 2 3 50 36 134
2014 Non-supervisor 12 21 16 19 24 4 4 36 47 572
2011 Supervisor 14 25 16 25 19 0 1 39 45 158
2011 Non-supervisor 10 19 16 19 30 2 6 31 52 568
2008 Supervisor 16 34 8 16 21 1 4 52 39 142
2008 Non-supervisor 12 23 16 19 22 5 4 38 44 503

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 42 14 5 3 2 0 78 7 131
2018 Non-supervisor 19 38 20 11 7 3 1 60 19 560
2017 Supervisor 37 41 11 7 3 2 1 80 9 136
2017 Non-supervisor 20 35 22 11 6 5 0 59 18 543

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 41 6 4 1 2 1 89 5 131
2018 Non-supervisor 40 35 15 4 2 4 0 78 7 557
2017 Supervisor 51 35 9 2 2 1 1 87 4 134
2017 Non-supervisor 38 33 15 3 4 7 0 76 7 542
2014 Supervisor 53 33 8 4 0 2 0 88 4 134
2014 Non-supervisor 41 34 12 4 4 5 0 80 8 572

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 45 9 4 1 0 0 87 5 130
2018 Non-supervisor 41 36 13 6 2 2 0 78 8 557
2017 Supervisor 47 43 3 6 0 1 0 91 6 137
2017 Non-supervisor 38 39 12 5 3 3 0 79 8 544
2014 Supervisor 51 40 4 4 1 1 0 91 5 134
2014 Non-supervisor 42 34 12 7 3 3 0 78 10 571
2011 Supervisor 34 45 15 2 4 0 0 80 6 158
2011 Non-supervisor 28 39 14 9 7 3 0 70 16 569

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 41 5 4 3 0 0 88 7 129
2018 Non-supervisor 51 31 9 6 3 0 0 82 9 560
2017 Supervisor 50 35 5 10 1 0 0 85 10 137
2017 Non-supervisor 47 37 8 4 3 0 0 84 8 542
2014 Supervisor 62 29 1 6 1 0 0 91 7 134
2014 Non-supervisor 48 36 8 5 3 0 0 85 7 572
2011 Supervisor 40 44 10 3 4 0 0 84 6 157
2011 Non-supervisor 35 37 12 9 5 1 0 73 14 569
2008 Supervisor 47 36 8 6 2 1 0 84 8 142
2008 Non-supervisor 38 37 11 8 5 1 0 76 13 504

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 38 14 6 3 0 0 77 10 130
2018 Non-supervisor 36 32 14 9 7 1 0 69 17 559
2017 Supervisor 44 30 17 8 2 1 0 73 10 137
2017 Non-supervisor 36 31 18 8 5 1 0 68 14 543
2014 Supervisor 34 41 9 12 4 0 0 75 16 134
2014 Non-supervisor 32 34 16 11 5 1 0 67 17 572
2011 Supervisor 25 38 21 9 5 1 0 64 15 158
2011 Non-supervisor 24 34 21 13 7 1 0 58 20 568

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 40 12 6 4 1 0 78 10 131
2018 Non-supervisor 37 35 13 9 6 0 0 72 15 557
2017 Supervisor 43 33 11 10 2 1 0 77 12 137
2017 Non-supervisor 37 36 14 7 5 1 0 74 13 540
2014 Supervisor 33 42 7 13 4 0 0 76 17 134
2014 Non-supervisor 33 36 15 12 5 0 0 69 17 571
2011 Supervisor 27 41 17 11 4 0 0 68 15 158
2011 Non-supervisor 25 39 17 12 6 1 0 64 19 570
2008 Supervisor 33 40 15 7 4 1 0 74 11 142
2008 Non-supervisor 33 37 13 11 5 1 0 71 16 504

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 31 19 13 3 2 0 64 17 130
2018 Non-supervisor 35 24 16 11 8 5 1 63 21 560
2017 Supervisor 37 30 15 12 5 2 0 68 16 137
2017 Non-supervisor 31 30 18 9 7 4 1 64 17 542
2014 Supervisor 36 24 14 13 9 4 1 62 23 134
2014 Non-supervisor 31 24 19 13 8 5 0 58 22 571
2011 Supervisor 28 30 18 12 10 1 1 59 23 156
2011 Non-supervisor 25 28 18 11 11 5 1 56 24 569
2008 Supervisor 30 34 13 11 6 4 2 68 18 142
2008 Non-supervisor 29 24 16 12 10 5 4 59 23 503
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 32 25 43 131
2018 Non-supervisor 27 37 35 568
2017 Supervisor 28 33 40 137
2017 Non-supervisor 22 42 36 544
2014 Supervisor 27 31 42 134
2014 Non-supervisor 25 40 35 572
2011 Supervisor 44 29 27 158
2011 Non-supervisor 29 35 36 569

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 4 33 40 0 14 8 43
2018 Non-supervisor 17 23 35 8 13 5 158
2017 Supervisor 15 20 47 3 0 14 38
2017 Non-supervisor 18 13 44 6 14 5 124
2014 Supervisor 20 11 38 16 9999 14 38
2014 Non-supervisor 18 17 41 6 9999 19 144
2011 Supervisor 22 16 54 3 9999 5 69
2011 Non-supervisor 17 14 47 10 9999 12 164
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 16 84 131
2018 Non-supervisor 12 88 562

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 20
2018 Non-supervisor 44 66

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 20
2018 Non-supervisor 55 66

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 0 66

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 11 66

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 20
2018 Non-supervisor 46 66

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 20
2018 Non-supervisor 39 66

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 20
2018 Non-supervisor 53 66

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 20
2018 Non-supervisor 60 66

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 20
2018 Non-supervisor 26 66

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 20
2018 Non-supervisor 50 66

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 20
2018 Non-supervisor 23 66

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 20
2018 Non-supervisor 47 66

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 20
2018 Non-supervisor 24 66

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 10 66

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 10 66

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 20
2018 Non-supervisor 27 66

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 20
2018 Non-supervisor 8 60

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 20
2018 Non-supervisor 20 60

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 20
2018 Non-supervisor 45 60

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 20
2018 Non-supervisor 38 60

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 9 60

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 36 14 4 5 12 2 73 11 126
2018 Non-supervisor 19 16 21 4 4 31 5 54 13 563
2017 Supervisor 27 26 11 5 7 18 6 70 16 137
2017 Non-supervisor 17 17 19 6 5 29 8 54 17 544
2014 Supervisor 27 28 11 6 5 21 3 72 14 134
2014 Non-supervisor 13 15 19 7 5 33 8 48 19 572

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 39 11 6 2 5 1 80 9 127
2018 Non-supervisor 32 29 21 5 2 12 1 69 8 561
2017 Supervisor 42 35 11 4 4 4 0 80 8 136
2017 Non-supervisor 28 33 17 5 4 12 1 70 11 539
2014 Supervisor 36 33 10 7 3 10 1 78 11 134
2014 Non-supervisor 22 28 21 6 3 18 2 62 12 572
2011 Supervisor 33 39 16 5 2 4 0 75 8 157
2011 Non-supervisor 28 35 19 7 4 7 0 67 12 564
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 128
2018 Non-supervisor 7 93 562

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 30 11 4 2 19 4 79 7 130
2018 Non-supervisor 19 15 23 4 3 33 4 53 11 560
2017 Supervisor 29 22 15 1 3 24 6 73 6 137
2017 Non-supervisor 18 16 19 4 2 34 7 57 11 543
2014 Supervisor 32 24 13 2 4 21 5 75 8 134
2014 Non-supervisor 16 13 19 4 2 38 8 55 10 569

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 35 8 4 2 7 1 85 6 131
2018 Non-supervisor 32 28 21 4 2 12 1 69 8 562
2017 Supervisor 44 34 9 2 2 7 1 85 5 137
2017 Non-supervisor 31 32 14 4 3 15 2 75 8 542
2014 Supervisor 45 28 11 3 3 10 1 82 6 134
2014 Non-supervisor 28 25 19 3 2 20 1 68 7 570
2011 Supervisor 40 39 15 2 0 5 1 83 2 156
2011 Non-supervisor 31 34 18 4 3 9 1 72 8 569
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 29 20 14 0 1 36 34 130
2018 Non-supervisor 21 21 22 16 18 1 2 43 35 564
2017 Supervisor 15 27 22 16 19 0 1 43 35 136
2017 Non-supervisor 17 23 20 14 23 1 2 41 38 543

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 18 35 27 15 0 0 23 42 130
2018 Non-supervisor 17 23 28 17 14 1 1 40 31 563
2017 Supervisor 10 25 30 19 16 1 0 35 36 136
2017 Non-supervisor 16 23 26 16 17 1 2 40 33 543

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 33 31 15 10 0 0 43 25 129
2018 Non-supervisor 24 25 26 12 9 1 1 51 22 564
2017 Supervisor 20 31 26 14 8 1 0 51 23 136
2017 Non-supervisor 22 31 20 11 13 0 3 55 24 543

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 19 27 26 22 0 0 25 48 130
2018 Non-supervisor 19 23 24 17 14 1 1 43 32 560
2017 Supervisor 10 20 27 25 18 0 0 30 43 134
2017 Non-supervisor 15 20 25 16 21 2 1 36 38 544

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 23 24 14 7 0 3 54 21 130
2018 Non-supervisor 45 18 12 6 8 1 10 72 15 564
2017 Supervisor 31 26 21 12 6 1 3 59 19 136
2017 Non-supervisor 41 21 13 5 7 1 12 71 15 541

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 21 32 15 9 0 0 44 24 131
2018 Non-supervisor 34 22 21 9 12 1 2 57 21 561
2017 Supervisor 25 26 29 14 4 1 1 52 19 135
2017 Non-supervisor 29 26 21 13 8 1 3 57 22 540

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 35 27 8 7 1 0 57 15 130
2018 Non-supervisor 30 33 19 9 5 1 2 65 15 563
2017 Supervisor 29 35 19 11 5 1 1 65 16 135
2017 Non-supervisor 27 30 21 11 6 1 3 59 18 540

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 32 32 20 7 0 0 41 27 130
2018 Non-supervisor 27 29 22 11 9 1 1 57 21 563
2017 Supervisor 18 23 29 20 9 1 0 41 30 135
2017 Non-supervisor 23 33 20 14 7 0 3 58 22 540

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 30 28 13 6 0 0 54 19 130
2018 Non-supervisor 34 29 21 8 5 1 2 65 14 563
2017 Supervisor 29 30 25 9 5 1 1 60 14 135
2017 Non-supervisor 32 30 20 9 5 2 2 65 15 541

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 32 21 20 3 0 0 56 24 128
2018 Non-supervisor 35 26 22 8 6 1 1 63 14 558
2017 Supervisor 25 30 20 19 5 1 1 55 25 134
2017 Non-supervisor 33 31 21 9 4 1 3 66 13 536

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 30 6 2 3 0 0 88 6 130
2018 Non-supervisor 49 24 13 5 6 1 2 76 11 557
2017 Supervisor 66 22 7 1 2 0 2 89 3 137
2017 Non-supervisor 51 26 14 5 3 0 2 78 8 542

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 18 2 1 1 0 2 96 2 130
2018 Non-supervisor 66 16 6 2 3 1 6 88 6 559

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 10 6 4 1 0 2 88 5 128
2018 Non-supervisor 71 12 5 2 3 2 5 89 5 562
2017 Supervisor 81 12 3 2 0 1 2 95 2 136
2017 Non-supervisor 71 12 6 3 4 0 4 87 7 541

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 29 17 2 0 0 1 81 2 130
2018 Non-supervisor 58 23 10 2 3 1 3 85 5 560
2017 Supervisor 55 31 12 2 0 0 1 87 2 137
2017 Non-supervisor 56 25 9 4 3 0 3 83 7 542

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 26 15 6 2 0 0 78 7 129
2018 Non-supervisor 59 18 10 5 4 1 3 80 9 558
2017 Supervisor 64 22 5 7 1 1 1 87 8 137
2017 Non-supervisor 58 23 9 3 5 0 3 84 8 540

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 28 17 6 3 0 0 74 8 130
2018 Non-supervisor 56 8 2 1 0 1 31 95 2 552
2017 Supervisor 38 35 19 5 1 0 1 74 6 137
2017 Non-supervisor 57 8 3 1 2 0 29 92 3 542

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 20 12 1 2 0 1 84 3 130
2018 Non-supervisor 59 17 9 4 2 1 8 83 7 559
2017 Supervisor 63 21 10 1 1 0 3 87 3 137
2017 Non-supervisor 60 18 9 3 2 0 8 85 5 535

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 69 12 10 4 5 0 1 81 9 130
2018 Non-supervisor 48 15 13 7 11 1 6 67 19 560
2017 Supervisor 67 19 9 3 1 0 1 87 4 137
2017 Non-supervisor 48 19 10 6 11 1 5 71 18 543

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 28 11 1 2 0 1 86 3 130
2018 Non-supervisor 50 26 13 3 2 1 5 80 6 559
2017 Supervisor 54 31 11 1 1 0 2 87 2 136
2017 Non-supervisor 48 27 12 4 3 0 5 80 7 541

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 24 43 23 3 0 0 30 26 131
2018 Non-supervisor 15 29 34 15 6 1 0 45 21 566
2017 Supervisor 11 23 40 23 3 0 0 34 26 137
2017 Non-supervisor 12 28 40 12 7 0 1 40 20 541

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 30 32 24 5 0 0 29 39 129
2018 Non-supervisor 10 18 37 21 12 1 1 34 29 554
2017 Supervisor 8 27 42 17 5 1 0 22 36 137
2017 Non-supervisor 7 20 40 23 9 0 2 33 27 542

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 48 14 7 1 1 0 77 9 128
2018 Non-supervisor 24 36 20 9 6 5 0 63 16 567
2017 Supervisor 23 39 15 13 6 3 0 64 20 137
2017 Non-supervisor 16 37 18 12 8 8 0 59 22 542

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 40 20 10 4 2 0 66 14 129
2018 Non-supervisor 21 35 16 15 11 2 0 57 27 567
2017 Supervisor 23 44 13 12 6 2 0 68 19 136
2017 Non-supervisor 16 37 19 17 8 3 0 55 26 542
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 30 30 9 13 2 1 15 85 131
2018 Non-supervisor 28 22 20 12 14 3 1 30 70 565
2017 Supervisor 20 22 29 11 15 3 0 21 79 137
2017 Non-supervisor 22 23 18 13 17 6 1 24 76 543

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 108
2018 Non-supervisor 29 382
2017 Supervisor 22 104
2017 Non-supervisor 26 382

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 108
2018 Non-supervisor 38 382
2017 Supervisor 43 104
2017 Non-supervisor 32 382

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 108
2018 Non-supervisor 24 382
2017 Supervisor 14 104
2017 Non-supervisor 20 382

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 108
2018 Non-supervisor 35 382
2017 Supervisor 56 104
2017 Non-supervisor 35 382

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 108
2018 Non-supervisor 8 382
2017 Supervisor 8 104
2017 Non-supervisor 8 382

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 108
2018 Non-supervisor 28 382

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 108
2018 Non-supervisor 37 382
2017 Supervisor 43 104
2017 Non-supervisor 49 382

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 6 49 20 8 6 10 103
2018 Non-supervisor 5 48 16 12 5 13 364
2017 Supervisor 6 46 25 9 2 11 101
2017 Non-supervisor 6 51 17 9 4 13 368

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 30 70 107
2018 Non-supervisor 34 66 374

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 27 22 19 17 0 3 41 37 106
2018 Non-supervisor 10 24 17 18 20 2 9 38 43 378
2017 Supervisor 17 25 10 19 22 3 4 45 44 105
2017 Non-supervisor 9 23 15 17 23 3 10 37 46 385

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 14 20 17 42 0 3 19 61 107
2018 Non-supervisor 3 14 16 17 42 3 6 19 64 378
2017 Supervisor 5 9 8 17 58 1 3 14 78 105
2017 Non-supervisor 2 8 13 14 54 4 6 11 75 385

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 21 20 9 5 0 3 65 15 130
2018 Non-supervisor 39 15 15 9 9 2 11 62 21 563
Report a problem or mistake on this page
Date modified: