2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	43	9	15	4	1	0	71	20	468
2018	Term	32	45	9	13	1	0	1	77	14	136
2018	Casual	42	29	6	16	7	0	0	71	23	46
2017	Indeterminate (permanent)	32	44	10	10	4	0	0	76	14	511
2017	Term	27	39	13	15	4	1	1	68	19	84
2017	Casual	43	40	9	2	6	0	0	83	8	32
2017	Student	47	26	16	11	0	0	0	74	11	19
2017	Governor-in-council appointment	48	37	9	3	0	0	3	88	3	35
2014	Indeterminate (permanent)	31	40	13	11	5	0	0	71	16	556
2014	Term	28	36	18	12	5	0	2	65	17	61
2014	Casual	38	43	10	8	0	0	0	81	8	37
2014	Governor-in-council appointment	41	41	7	10	0	0	0	83	10	41
2011	Indeterminate (permanent)	26	38	16	13	6	0	1	65	19	566
2011	Term	26	31	13	17	11	1	1	58	29	76
2011	Governor-in-council appointment	57	32	6	4	1	0	0	89	5	84
2008	Indeterminate (permanent)	30	40	14	10	5	0	1	70	16	524
2008	Term	26	45	13	13	4	0	0	70	17	50
2008	Casual	33	28	19	6	7	0	7	66	14	16
2008	Governor-in-council appointment	66	18	8	8	0	0	0	84	8	50

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	36	9	5	4	0	82	9	466
2018	Term	45	33	13	7	2	0	78	9	135
2018	Casual	54	25	1	14	5	0	79	20	45
2017	Indeterminate (permanent)	47	36	7	7	2	0	84	9	508
2017	Term	37	41	6	12	4	0	79	15	84
2017	Casual	58	22	9	11	0	0	80	11	32
2017	Student	42	37	11	11	0	0	79	11	19
2017	Governor-in-council appointment	80	20	0	0	0	0	100	0	35
2014	Indeterminate (permanent)	43	35	12	7	3	0	78	10	557
2014	Term	26	46	13	12	3	0	72	15	61
2014	Casual	40	49	8	0	3	0	89	3	37
2014	Governor-in-council appointment	78	12	2	7	0	0	90	7	41
2011	Indeterminate (permanent)	39	37	12	7	4	0	76	12	567
2011	Term	27	43	8	8	13	1	71	21	76
2011	Governor-in-council appointment	80	15	4	1	0	0	95	1	84
2008	Indeterminate (permanent)	37	39	11	9	4	0	76	13	524
2008	Term	25	48	12	9	4	1	75	13	50
2008	Casual	52	41	0	7	0	0	93	7	16
2008	Governor-in-council appointment	90	8	2	0	0	0	98	0	50

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	33	6	4	5	0	0	85	9	461
2018	Term	49	29	13	5	3	0	1	79	8	134
2018	Casual	50	40	1	4	5	0	0	90	9	46
2017	Indeterminate (permanent)	52	33	6	5	4	0	0	85	9	508
2017	Term	49	29	6	10	5	1	0	79	15	84
2017	Casual	64	19	7	2	7	0	0	84	9	32
2017	Student	53	26	11	11	0	0	0	79	11	19
2017	Governor-in-council appointment	89	11	0	0	0	0	0	100	0	35
2014	Indeterminate (permanent)	48	35	7	6	4	0	0	83	10	556
2014	Term	33	41	11	3	11	0	0	74	15	61
2014	Casual	48	36	5	8	3	0	0	84	11	37
2014	Governor-in-council appointment	85	12	0	2	0	0	0	98	2	41
2011	Indeterminate (permanent)	38	41	9	6	6	0	0	79	12	565
2011	Term	34	27	9	13	15	0	1	62	28	76
2011	Governor-in-council appointment	88	9	1	0	0	0	1	99	0	84
2008	Indeterminate (permanent)	41	41	8	5	5	0	0	82	10	524
2008	Term	28	19	19	19	15	0	0	47	34	50
2008	Casual	44	22	14	13	7	0	0	66	20	16
2008	Governor-in-council appointment	90	8	2	0	0	0	0	98	0	50

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	33	11	8	6	1	1	74	14	465
2018	Term	42	28	19	5	5	0	0	70	11	136
2018	Casual	55	20	12	5	4	3	1	78	10	46
2017	Indeterminate (permanent)	40	35	9	9	5	0	1	76	15	507
2017	Term	31	38	10	14	5	1	1	71	19	84
2017	Casual	66	17	7	3	0	0	7	89	3	32
2017	Student	63	16	16	5	0	0	0	79	5	19
2017	Governor-in-council appointment	28	49	9	6	9	0	0	77	14	35
2014	Indeterminate (permanent)	40	31	11	11	6	0	1	72	18	557
2014	Term	37	40	11	2	5	2	4	82	7	60
2014	Casual	48	25	18	0	3	0	6	77	3	37
2014	Governor-in-council appointment	27	24	17	15	15	0	2	53	30	41
2011	Indeterminate (permanent)	37	36	13	8	4	1	1	75	12	567
2011	Term	38	32	13	7	6	1	1	73	13	76
2011	Governor-in-council appointment	10	36	11	19	24	0	0	46	43	84

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	38	10	6	4	0	0	80	10	465
2018	Term	48	33	13	5	2	0	0	81	6	136
2018	Casual	61	25	0	6	8	0	0	87	13	46
2017	Indeterminate (permanent)	36	47	8	6	3	0	0	83	9	509
2017	Term	40	37	13	6	2	1	0	79	8	84
2017	Casual	59	30	7	4	0	0	0	89	4	31
2017	Student	58	26	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	72	28	0	0	0	0	0	100	0	35
2014	Indeterminate (permanent)	35	42	12	7	3	0	0	78	11	557
2014	Term	30	51	10	5	5	0	0	81	10	61
2014	Casual	49	34	11	0	3	0	3	86	3	37
2014	Governor-in-council appointment	66	27	0	7	0	0	0	93	7	41
2011	Indeterminate (permanent)	32	42	13	8	5	0	0	74	13	567
2011	Term	26	43	10	10	11	0	0	68	22	75
2011	Governor-in-council appointment	67	26	3	3	1	0	0	94	4	83
2008	Indeterminate (permanent)	36	38	14	7	5	0	0	74	12	519
2008	Term	36	32	26	2	4	0	0	68	6	50
2008	Casual	61	26	0	7	7	0	0	86	14	16
2008	Governor-in-council appointment	86	12	2	0	0	0	0	98	0	49

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	32	17	15	11	1	0	58	25	466
2018	Term	30	34	18	7	10	0	0	65	17	136
2018	Casual	40	33	9	5	12	0	0	74	17	45
2017	Indeterminate (permanent)	26	37	10	16	11	0	0	63	28	510
2017	Term	26	36	13	11	14	0	0	62	25	84
2017	Casual	55	28	10	8	0	0	0	82	8	31
2017	Student	58	16	16	5	5	0	0	74	11	19
2017	Governor-in-council appointment	26	37	14	14	9	0	0	63	23	35
2014	Indeterminate (permanent)	25	35	16	15	10	0	0	60	25	557
2014	Term	21	42	18	7	11	1	0	64	18	61
2014	Casual	33	43	14	7	3	0	0	76	10	37
2014	Governor-in-council appointment	15	39	20	12	12	0	2	55	25	41
2011	Indeterminate (permanent)	21	32	16	16	13	1	0	54	29	566
2011	Term	17	40	16	14	12	0	1	58	26	76
2011	Governor-in-council appointment	13	33	16	22	15	0	0	47	37	84

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	41	11	9	6	0	74	15	465
2018	Term	37	41	11	7	3	1	79	10	136
2018	Casual	40	38	5	13	3	2	79	16	45
2017	Indeterminate (permanent)	30	47	12	6	4	0	77	11	510
2017	Term	33	50	10	3	5	0	82	8	83
2017	Casual	53	27	7	5	7	0	81	12	31
2017	Student	37	42	5	11	5	0	79	16	19
2017	Governor-in-council appointment	43	43	0	11	3	0	86	14	35

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	35	5	3	1	1	91	4	462
2018	Term	59	33	5	3	0	0	92	3	137
2018	Casual	62	23	7	0	5	3	87	5	46
2017	Indeterminate (permanent)	45	41	7	4	2	1	87	6	509
2017	Term	44	39	11	4	2	1	84	6	84
2017	Casual	63	30	4	4	0	0	93	4	31
2017	Student	53	37	0	11	0	0	89	11	19
2017	Governor-in-council appointment	53	39	9	0	0	0	91	0	34
2014	Indeterminate (permanent)	49	36	7	4	3	1	86	7	556
2014	Term	41	45	8	3	3	0	86	6	61
2014	Casual	70	22	6	0	3	0	92	3	37
2014	Governor-in-council appointment	71	20	10	0	0	0	90	0	41
2011	Indeterminate (permanent)	43	38	7	6	4	1	82	11	566
2011	Term	38	43	12	4	4	0	80	8	76
2011	Governor-in-council appointment	54	31	11	3	1	0	85	4	84
2008	Indeterminate (permanent)	48	38	7	4	2	1	87	6	521
2008	Term	53	44	0	0	2	0	98	2	50
2008	Casual	81	5	7	0	7	0	86	7	16
2008	Governor-in-council appointment	82	14	2	2	0	0	96	2	50

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	31	12	12	11	0	0	65	23	466
2018	Term	37	34	18	4	6	1	0	72	11	136
2018	Casual	46	35	9	4	5	0	1	82	10	46
2017	Indeterminate (permanent)	30	39	10	11	9	1	0	69	21	508
2017	Term	32	32	10	16	10	1	0	65	26	83
2017	Casual	58	30	6	2	4	0	0	88	6	31
2017	Student	58	26	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	34	37	3	17	9	0	0	71	26	35

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	59	30	8	2	0	0	0	90	2	457
2018	Term	64	26	9	2	0	0	0	90	2	136
2018	Casual	68	20	3	5	3	0	1	90	8	46
2017	Indeterminate (permanent)	56	36	6	2	0	0	0	92	2	507
2017	Term	56	32	10	1	1	0	0	88	2	84
2017	Casual	70	16	11	0	4	0	0	86	4	32
2017	Student	47	37	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	83	17	0	0	0	0	0	100	0	35
2014	Indeterminate (permanent)	63	28	6	1	1	1	0	92	3	556
2014	Term	60	30	8	0	3	0	0	89	3	61
2014	Casual	72	11	14	0	3	0	0	83	3	37
2014	Governor-in-council appointment	88	12	0	0	0	0	0	100	0	41
2011	Indeterminate (permanent)	59	31	7	3	1	0	0	89	4	566
2011	Term	60	25	9	4	1	0	0	85	6	75
2011	Governor-in-council appointment	79	17	4	0	0	0	0	96	0	82

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	37	12	11	8	0	0	69	19	461
2018	Term	28	34	25	6	6	0	0	63	12	136
2018	Casual	36	33	15	6	8	0	3	71	14	46
2017	Indeterminate (permanent)	31	41	10	10	8	0	0	72	18	509
2017	Term	23	47	15	8	6	0	1	70	14	83
2017	Casual	54	29	7	4	4	4	0	85	7	32
2017	Student	47	42	0	5	0	0	5	94	6	19
2017	Governor-in-council appointment	37	37	9	12	6	0	0	74	17	35
2014	Indeterminate (permanent)	26	42	12	13	7	1	0	68	20	556
2014	Term	16	49	14	14	5	0	1	66	19	61
2014	Casual	28	48	6	8	8	0	3	78	16	37
2014	Governor-in-council appointment	27	29	15	15	15	0	0	56	29	41
2011	Indeterminate (permanent)	27	40	12	11	9	0	0	67	21	564
2011	Term	32	31	16	13	7	1	0	64	20	75
2011	Governor-in-council appointment	24	35	8	19	14	0	0	59	33	84

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	36	12	10	6	0	1	71	16	463
2018	Term	33	33	21	8	5	0	0	65	13	137
2018	Casual	49	28	7	3	9	0	5	81	12	46
2017	Indeterminate (permanent)	34	39	11	11	4	0	0	73	16	510
2017	Term	33	31	16	13	5	1	1	65	18	84
2017	Casual	46	34	6	4	4	4	4	86	8	32
2017	Student	53	32	11	5	0	0	0	84	5	19
2017	Governor-in-council appointment	34	31	17	11	6	0	0	66	17	35
2014	Indeterminate (permanent)	30	36	15	11	7	0	0	67	18	555
2014	Term	24	40	15	9	8	0	3	66	18	61
2014	Casual	30	32	25	3	10	0	0	62	13	37
2014	Governor-in-council appointment	24	32	17	20	5	0	2	58	25	41

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	35	16	14	7	0	0	63	20	460
2018	Term	31	40	15	9	6	0	0	70	15	135
2018	Casual	47	29	13	7	3	1	0	77	10	46
2017	Indeterminate (permanent)	29	40	12	13	6	0	0	69	19	509
2017	Term	33	30	13	16	7	0	1	63	24	84
2017	Casual	58	27	9	3	4	0	0	84	7	32
2017	Student	47	32	21	0	0	0	0	79	0	19
2017	Governor-in-council appointment	23	43	11	17	6	0	0	65	23	35
2014	Indeterminate (permanent)	31	36	16	10	7	0	0	67	17	557
2014	Term	34	42	13	8	3	0	0	76	11	61
2014	Casual	41	38	11	5	6	0	0	78	10	37
2014	Governor-in-council appointment	27	32	15	12	15	0	0	59	27	41
2011	Indeterminate (permanent)	31	39	14	11	4	0	0	70	16	565
2011	Term	35	39	17	7	2	0	0	74	10	74
2011	Governor-in-council appointment	31	44	7	10	8	0	0	75	18	84

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	36	10	6	3	0	81	9	462
2018	Term	50	37	8	4	1	0	88	5	136
2018	Casual	61	27	4	0	8	0	88	8	46
2017	Indeterminate (permanent)	41	45	6	6	2	0	86	8	508
2017	Term	43	41	11	2	2	0	84	5	84
2017	Casual	62	29	2	4	4	0	91	7	32
2017	Student	58	26	5	5	5	0	84	11	19
2017	Governor-in-council appointment	57	37	6	0	0	0	94	0	35
2014	Indeterminate (permanent)	45	36	11	4	3	1	82	7	556
2014	Term	34	48	13	4	1	0	82	5	61
2014	Casual	52	37	8	0	3	0	89	3	37
2014	Governor-in-council appointment	63	27	2	7	0	0	90	7	41
2011	Indeterminate (permanent)	39	42	11	5	3	0	81	8	568
2011	Term	33	37	12	11	7	0	70	18	76
2011	Governor-in-council appointment	63	29	5	1	1	0	93	3	84
2008	Indeterminate (permanent)	43	38	11	4	4	0	81	8	523
2008	Term	39	42	15	2	2	0	81	4	50
2008	Casual	67	19	0	14	0	0	86	14	16
2008	Governor-in-council appointment	80	20	0	0	0	0	100	0	50

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	29	18	13	6	1	0	63	19	467
2018	Term	33	38	15	8	6	0	0	71	14	137
2018	Casual	56	31	10	0	3	0	0	87	3	45
2017	Indeterminate (permanent)	35	38	15	8	4	0	1	73	12	508
2017	Term	25	39	17	8	9	1	0	65	18	84
2017	Casual	63	18	10	3	0	0	7	86	3	32
2017	Student	58	32	11	0	0	0	0	89	0	19
2017	Governor-in-council appointment	14	26	26	23	9	0	3	41	32	35
2014	Indeterminate (permanent)	41	30	15	7	5	0	0	72	12	556
2014	Term	50	41	8	0	1	0	0	91	1	61
2014	Casual	68	18	14	0	0	0	0	86	0	37
2014	Governor-in-council appointment	7	17	27	24	24	0	0	24	49	41
2011	Indeterminate (permanent)	38	32	17	7	4	0	1	71	11	569
2011	Term	52	26	7	12	3	0	0	78	15	74
2011	Governor-in-council appointment	10	25	16	22	27	0	0	35	49	83
2008	Indeterminate (permanent)	34	36	17	9	3	0	0	71	12	522
2008	Term	51	26	18	0	5	0	0	77	5	50
2008	Casual	51	37	6	0	5	0	0	88	5	16
2008	Governor-in-council appointment	6	18	34	14	24	0	4	25	40	50

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	31	31	20	4	1	1	25	44	464
2018	Term	6	24	35	20	10	4	1	32	32	137
2018	Casual	6	15	18	35	19	3	4	58	23	45
2017	Indeterminate (permanent)	13	24	38	15	6	2	2	23	38	505
2017	Term	6	22	37	17	8	4	7	28	31	84
2017	Casual	7	18	33	18	16	0	9	37	27	32
2017	Student	5	5	32	16	26	11	5	50	12	19
2017	Governor-in-council appointment	3	20	20	20	26	0	11	52	26	35
2014	Indeterminate (permanent)	7	21	36	24	9	1	2	34	29	556
2014	Term	5	20	32	25	15	0	4	41	26	61
2014	Casual	3	16	20	30	17	3	11	55	22	36
2014	Governor-in-council appointment	0	7	39	34	5	2	12	46	9	41
2011	Indeterminate (permanent)	13	30	29	17	9	1	2	26	44	565
2011	Term	10	18	29	23	13	3	4	39	31	76
2011	Governor-in-council appointment	3	14	29	28	16	0	10	49	19	84
2008	Indeterminate (permanent)	13	25	35	16	7	1	3	24	39	523
2008	Term	4	13	29	31	11	7	4	47	20	49
2008	Casual	11	12	17	6	54	0	0	60	23	16
2008	Governor-in-council appointment	4	10	24	36	14	2	10	57	16	50

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	29	29	18	6	1	1	24	46	460
2018	Term	11	23	25	16	19	4	2	37	37	136
2018	Casual	12	12	18	23	20	9	5	50	29	45
2017	Indeterminate (permanent)	13	22	29	18	11	3	4	31	38	508
2017	Term	18	18	29	17	6	6	6	26	42	82
2017	Casual	7	11	21	16	24	13	9	50	22	32
2017	Student	5	21	16	16	26	11	5	50	31	19
2017	Governor-in-council appointment	6	31	20	29	11	3	0	41	38	35
2014	Indeterminate (permanent)	10	21	31	21	12	2	3	34	33	557
2014	Term	12	19	21	22	15	8	3	41	35	61
2014	Casual	11	10	25	21	16	11	6	45	26	37
2014	Governor-in-council appointment	10	32	32	15	5	0	7	21	45	41
2011	Indeterminate (permanent)	14	21	28	21	13	1	2	35	37	566
2011	Term	17	26	21	13	14	3	6	30	48	76
2011	Governor-in-council appointment	9	17	28	21	17	0	10	42	28	84
2008	Indeterminate (permanent)	12	18	32	20	11	3	4	34	32	521
2008	Term	12	16	25	13	15	6	13	34	34	48
2008	Casual	14	6	34	0	46	0	0	46	20	16
2008	Governor-in-council appointment	8	15	29	19	15	4	10	39	27	48

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	20	28	25	9	2	4	36	34	462
2018	Term	10	21	22	24	13	5	5	42	34	136
2018	Casual	5	14	31	16	17	5	12	40	23	45
2017	Indeterminate (permanent)	10	14	31	21	12	3	8	38	28	508
2017	Term	8	10	30	24	12	5	11	43	22	82
2017	Casual	7	15	21	19	21	7	10	48	27	32
2017	Student	5	11	32	0	26	16	11	36	21	19
2017	Governor-in-council appointment	3	14	14	29	23	0	17	62	21	35
2014	Indeterminate (permanent)	10	18	29	22	11	2	7	37	31	556
2014	Term	8	16	24	22	16	5	9	44	29	61
2014	Casual	8	13	10	32	11	6	19	58	29	37
2014	Governor-in-council appointment	2	5	27	29	17	2	17	58	9	41
2011	Indeterminate (permanent)	13	22	31	18	9	2	6	29	38	565
2011	Term	10	16	25	20	10	8	11	38	31	76
2011	Governor-in-council appointment	2	11	13	26	22	1	25	65	18	84
2008	Indeterminate (permanent)	10	23	32	18	10	2	5	30	35	520
2008	Term	6	8	27	21	11	10	16	44	19	49
2008	Casual	14	11	35	7	33	0	0	40	25	16
2008	Governor-in-council appointment	6	8	20	30	22	0	14	60	16	50

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	17	35	26	10	1	1	37	27	458
2018	Term	9	15	31	17	23	3	2	42	25	137
2018	Casual	4	0	23	37	28	3	5	70	5	44
2017	Indeterminate (permanent)	9	18	31	29	11	1	2	41	27	506
2017	Term	7	17	26	26	16	5	3	46	26	81
2017	Casual	4	9	7	35	33	7	5	78	15	32
2017	Student	0	10	21	32	26	0	11	65	12	19
2017	Governor-in-council appointment	17	14	17	23	23	0	6	48	33	35
2014	Indeterminate (permanent)	8	15	34	28	13	1	2	42	23	554
2014	Term	1	8	14	39	30	0	7	74	10	61
2014	Casual	3	2	14	50	19	0	12	79	6	36
2014	Governor-in-council appointment	7	27	32	17	12	0	5	31	36	41
2011	Indeterminate (permanent)	7	15	38	25	10	1	4	38	23	563
2011	Term	3	9	22	33	22	4	6	62	14	76
2011	Governor-in-council appointment	11	21	28	21	10	0	10	34	35	84
2008	Indeterminate (permanent)	5	17	38	23	13	1	3	38	23	517
2008	Term	2	8	28	31	22	2	7	59	11	49
2008	Casual	0	12	18	11	59	0	0	70	12	16
2008	Governor-in-council appointment	10	10	34	24	18	0	4	44	21	50

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	27	30	15	7	1	1	23	46	465
2018	Term	16	18	27	13	23	3	1	37	35	136
2018	Casual	10	4	20	18	31	8	10	60	16	45
2017	Indeterminate (permanent)	18	25	30	16	9	1	2	26	44	506
2017	Term	23	16	27	14	13	1	6	29	42	82
2017	Casual	11	15	12	15	26	6	16	52	32	32
2017	Student	0	17	11	22	39	0	11	69	19	18
2017	Governor-in-council appointment	17	14	14	26	20	0	9	50	35	35
2014	Indeterminate (permanent)	17	22	32	17	9	1	2	27	40	556
2014	Term	5	18	27	27	20	0	4	48	24	61
2014	Casual	11	4	14	32	25	3	11	66	18	37
2014	Governor-in-council appointment	13	30	33	13	8	0	5	21	45	40
2011	Indeterminate (permanent)	16	22	30	16	10	1	5	28	40	564
2011	Term	17	12	22	21	17	6	6	43	32	75
2011	Governor-in-council appointment	16	25	31	11	12	0	4	25	43	84
2008	Indeterminate (permanent)	12	24	31	19	9	1	4	30	38	517
2008	Term	7	18	16	24	25	0	10	54	28	50
2008	Casual	0	13	11	11	65	0	0	76	13	16
2008	Governor-in-council appointment	16	14	24	16	20	2	8	40	33	50

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	27	29	18	7	3	1	27	44	459
2018	Term	16	21	27	17	14	5	0	32	39	137
2018	Casual	13	11	14	19	22	11	10	52	30	45
2017	Indeterminate (permanent)	14	21	28	19	13	2	3	33	37	509
2017	Term	24	21	29	15	2	6	3	19	49	81
2017	Casual	11	13	27	11	13	14	12	32	32	32
2017	Student	16	0	11	21	26	21	5	64	21	19
2017	Governor-in-council appointment	9	28	20	23	11	3	6	38	40	35
2014	Indeterminate (permanent)	11	18	30	22	13	2	4	36	31	556
2014	Term	20	26	10	20	16	3	5	39	50	61
2014	Casual	19	25	11	15	7	14	8	29	57	37
2014	Governor-in-council appointment	24	15	22	24	5	0	10	32	43	41
2011	Indeterminate (permanent)	13	18	27	24	13	2	3	39	33	560
2011	Term	22	23	13	17	13	5	7	34	51	76
2011	Governor-in-council appointment	2	17	36	21	10	3	10	36	23	83
2008	Indeterminate (permanent)	14	21	27	21	12	2	4	35	36	520
2008	Term	14	29	11	19	13	7	8	37	50	49
2008	Casual	14	0	19	17	45	0	5	65	15	16
2008	Governor-in-council appointment	12	16	30	10	12	12	8	28	35	50

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	20	33	21	6	3	1	28	37	465
2018	Term	11	13	32	20	15	6	3	38	27	134
2018	Casual	12	6	29	14	26	8	6	46	20	46
2017	Indeterminate (permanent)	10	21	34	18	11	3	3	31	33	510
2017	Term	15	16	32	17	9	4	7	30	34	82
2017	Casual	7	13	22	14	28	7	9	50	23	32
2017	Student	0	5	32	16	26	10	11	53	7	19
2017	Governor-in-council appointment	9	14	23	26	17	0	11	48	26	35
2014	Indeterminate (permanent)	9	19	35	21	10	1	4	34	29	555
2014	Term	5	13	30	21	16	5	10	44	21	61
2014	Casual	11	5	22	21	18	6	17	52	20	37
2014	Governor-in-council appointment	5	15	29	17	17	2	15	41	24	41

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	35	18	11	5	5	3	63	18	462
2018	Term	29	28	23	6	4	8	2	63	11	135
2018	Casual	31	26	20	9	6	2	6	62	17	46
2017	Indeterminate (permanent)	26	37	13	11	4	6	3	69	17	510
2017	Term	32	24	15	8	1	12	8	70	11	84
2017	Casual	52	19	8	4	4	4	11	83	8	32
2017	Student	53	16	16	0	0	11	5	81	0	19
2017	Governor-in-council appointment	20	23	20	11	9	12	6	52	24	35
2014	Indeterminate (permanent)	30	34	16	10	4	3	3	68	15	557
2014	Term	37	37	14	5	2	5	0	78	7	61
2014	Casual	44	32	16	5	0	3	0	78	5	37
2014	Governor-in-council appointment	29	32	15	2	5	0	17	74	9	41

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	30	10	8	6	1	0	76	14	462
2018	Term	50	29	9	8	3	1	0	80	11	135
2018	Casual	59	17	8	7	8	0	1	77	15	46
2017	Indeterminate (permanent)	44	33	8	8	5	1	0	78	14	512
2017	Term	50	24	9	7	7	2	1	77	15	84
2017	Casual	70	15	2	9	4	0	0	85	13	32
2017	Student	58	32	0	5	0	5	0	94	6	19
2017	Governor-in-council appointment	34	43	6	9	6	3	0	80	15	35
2014	Indeterminate (permanent)	51	28	9	8	3	1	0	79	12	557
2014	Term	48	33	14	1	3	0	0	81	5	61
2014	Casual	66	19	9	6	0	0	0	85	6	37
2014	Governor-in-council appointment	51	32	7	2	2	5	0	87	5	41

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	25	19	17	11	11	3	46	32	458
2018	Term	13	28	13	21	8	18	0	50	35	135
2018	Casual	15	26	16	7	9	20	7	56	22	45
2017	Indeterminate (permanent)	10	26	20	15	11	15	3	44	32	511
2017	Term	12	21	13	17	13	21	3	43	40	83
2017	Casual	28	18	3	5	7	28	12	75	20	32
2017	Student	16	26	10	0	0	47	0	80	0	19
2017	Governor-in-council appointment	9	6	20	15	15	30	6	23	46	34
2014	Indeterminate (permanent)	16	25	19	16	12	10	2	47	31	557
2014	Term	19	27	15	16	19	4	0	47	37	61
2014	Casual	16	27	13	11	13	17	3	54	30	37
2014	Governor-in-council appointment	0	12	27	12	20	22	7	17	45	41

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	38	7	4	1	0	88	5	463
2018	Term	60	31	8	0	1	0	92	1	134
2018	Casual	66	15	7	7	4	1	82	11	45
2017	Indeterminate (permanent)	47	39	7	4	2	0	86	7	510
2017	Term	52	31	11	2	3	1	84	6	84
2017	Casual	77	16	0	4	4	0	93	7	32
2017	Student	58	32	0	11	0	0	89	11	19
2017	Governor-in-council appointment	55	39	3	0	3	0	94	3	33
2014	Indeterminate (permanent)	46	39	8	6	1	0	85	7	556
2014	Term	39	42	8	10	2	0	81	12	61
2014	Casual	55	37	3	6	0	0	92	6	37
2014	Governor-in-council appointment	54	37	2	5	2	0	90	7	41

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	41	10	5	2	1	0	83	7	464
2018	Term	42	41	10	5	1	2	0	85	5	134
2018	Casual	45	28	10	3	5	3	5	79	9	45

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	41	12	6	5	0	0	78	11	462
2018	Term	42	33	12	9	4	1	0	75	13	134
2018	Casual	37	31	18	4	9	1	0	69	14	46
2017	Indeterminate (permanent)	37	40	11	7	4	0	1	78	11	512
2017	Term	47	30	6	11	3	0	2	79	15	84
2017	Casual	49	23	17	4	7	0	0	71	12	31
2017	Student	47	26	11	11	5	0	0	74	16	19
2017	Governor-in-council appointment	23	37	6	11	11	6	6	68	26	35
2014	Indeterminate (permanent)	35	37	12	9	5	0	1	73	15	557
2014	Term	44	29	12	5	8	1	1	75	13	61
2014	Casual	38	32	13	6	6	0	6	75	12	37
2014	Governor-in-council appointment	17	29	32	15	7	0	0	46	22	41
2011	Indeterminate (permanent)	34	32	16	9	7	0	1	67	17	567
2011	Term	31	35	10	18	4	0	1	67	23	76
2011	Governor-in-council appointment	32	34	14	11	8	0	1	67	19	84
2008	Indeterminate (permanent)	34	33	14	10	8	1	0	68	18	523
2008	Term	31	30	13	14	10	0	2	63	24	50
2008	Casual	74	5	0	7	14	0	0	79	21	16
2008	Governor-in-council appointment	40	20	18	6	12	0	4	63	19	50

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	34	11	5	4	1	0	80	9	461
2018	Term	53	28	13	2	2	1	1	82	5	135
2018	Casual	62	18	11	6	3	1	0	81	8	46
2017	Indeterminate (permanent)	46	33	10	6	3	2	0	81	9	512
2017	Term	50	26	8	9	2	4	1	80	11	84
2017	Casual	67	24	4	0	4	2	0	93	4	31
2017	Student	63	21	0	11	0	5	0	89	11	19
2017	Governor-in-council appointment	43	28	12	0	9	9	0	78	9	35
2014	Indeterminate (permanent)	46	30	11	5	4	2	1	80	9	557
2014	Term	49	30	13	5	0	3	0	81	5	61
2014	Casual	44	40	16	0	0	0	0	84	0	37
2014	Governor-in-council appointment	44	29	20	5	2	0	0	73	7	41
2011	Indeterminate (permanent)	38	34	13	7	5	2	1	74	12	567
2011	Term	40	31	12	11	5	0	1	72	16	76
2011	Governor-in-council appointment	44	28	15	7	5	1	0	73	11	84
2008	Indeterminate (permanent)	42	29	14	5	7	3	1	74	12	524
2008	Term	44	14	23	6	6	6	2	62	13	50
2008	Casual	74	0	5	0	7	14	0	86	8	16
2008	Governor-in-council appointment	42	26	12	8	6	6	0	72	15	50

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	37	7	7	3	0	0	82	11	459
2018	Term	48	31	12	6	2	0	1	80	8	134
2018	Casual	54	27	3	11	4	0	0	82	15	46
2017	Indeterminate (permanent)	42	38	9	7	3	1	1	81	10	512
2017	Term	53	26	8	10	2	0	1	80	12	83
2017	Casual	57	32	7	0	4	0	0	89	4	31
2017	Student	63	21	5	11	0	0	0	84	11	19
2017	Governor-in-council appointment	40	37	3	6	11	3	0	79	18	35
2014	Indeterminate (permanent)	43	32	12	9	4	0	0	75	13	556
2014	Term	46	41	8	3	0	1	0	88	3	61
2014	Casual	55	27	13	3	3	0	0	82	6	37
2014	Governor-in-council appointment	37	32	17	7	7	0	0	68	15	41
2011	Indeterminate (permanent)	37	36	10	11	6	0	0	73	17	566
2011	Term	41	30	9	9	8	1	1	73	18	75
2011	Governor-in-council appointment	33	40	14	11	3	0	0	73	13	84
2008	Indeterminate (permanent)	38	32	11	9	8	1	1	72	17	524
2008	Term	46	31	10	7	7	0	0	76	13	50
2008	Casual	67	14	5	0	7	7	0	87	7	16
2008	Governor-in-council appointment	40	38	6	6	6	4	0	81	13	50

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	25	8	7	4	1	81	11	461
2018	Term	60	25	11	2	2	1	85	4	133
2018	Casual	49	28	8	7	4	4	80	11	45
2017	Indeterminate (permanent)	54	26	9	5	4	2	82	9	512
2017	Term	64	21	5	8	1	1	86	9	84
2017	Casual	86	7	4	0	4	0	93	4	32
2017	Student	68	5	16	5	0	5	78	6	19
2017	Governor-in-council appointment	46	35	6	3	9	3	82	12	35

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	30	9	6	5	0	0	79	12	458
2018	Term	51	28	9	7	3	1	0	80	10	135
2018	Casual	69	13	7	7	3	1	0	83	10	45
2017	Indeterminate (permanent)	51	27	10	7	3	0	1	79	10	510
2017	Term	57	25	9	5	3	0	0	83	9	84
2017	Casual	80	14	2	0	4	0	0	94	4	32
2017	Student	68	16	0	5	11	0	0	84	16	19
2017	Governor-in-council appointment	54	20	6	6	11	3	0	76	18	35
2014	Indeterminate (permanent)	50	28	9	6	5	1	0	79	12	557
2014	Term	48	37	11	1	1	1	0	86	3	61
2014	Casual	49	41	5	5	0	0	0	90	5	37
2014	Governor-in-council appointment	44	29	20	5	2	0	0	73	7	41

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	43	12	8	3	1	4	76	11	120
2017	Indeterminate (permanent)	32	30	8	12	4	5	9	71	19	127
2014	Indeterminate (permanent)	31	39	11	11	3	3	2	74	14	125

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	34	20	11	8	5	0	58	21	465
2018	Term	41	22	20	4	1	10	1	72	6	135
2018	Casual	56	12	9	0	8	15	0	80	9	46
2017	Indeterminate (permanent)	24	36	16	11	7	7	0	64	19	512
2017	Term	30	41	17	3	3	5	1	75	7	84
2017	Casual	65	15	4	0	4	12	0	92	4	31
2017	Student	74	16	0	0	0	11	0	100	0	19
2017	Governor-in-council appointment	37	31	20	3	3	6	0	73	6	35
2014	Indeterminate (permanent)	23	33	18	12	5	9	0	61	19	557
2014	Term	40	31	18	0	0	12	0	80	0	61
2014	Casual	35	36	10	3	0	16	0	84	3	37
2014	Governor-in-council appointment	29	41	17	2	5	2	2	74	8	41
2011	Indeterminate (permanent)	17	30	22	10	13	8	1	51	25	567
2011	Term	22	32	22	8	4	10	3	61	13	76
2011	Governor-in-council appointment	30	34	19	7	7	1	1	66	14	83

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	32	21	15	12	1	0	52	27	466
2018	Term	36	29	19	9	3	3	1	67	13	135
2018	Casual	56	22	6	3	5	7	0	85	8	46
2017	Indeterminate (permanent)	20	35	16	19	9	2	0	56	28	512
2017	Term	20	40	13	17	6	4	1	62	24	84
2017	Casual	65	19	3	0	4	9	0	93	4	31
2017	Student	56	28	11	0	0	6	0	88	0	18
2017	Governor-in-council appointment	29	28	14	23	6	0	0	57	28	35
2014	Indeterminate (permanent)	19	32	19	17	10	4	0	53	28	556
2014	Term	31	26	25	13	0	5	0	60	14	61
2014	Casual	32	33	17	5	0	13	0	75	6	37
2014	Governor-in-council appointment	20	29	15	22	12	2	0	50	35	41
2011	Indeterminate (permanent)	15	30	22	12	16	4	1	47	30	564
2011	Term	24	31	22	10	5	5	1	59	17	75
2011	Governor-in-council appointment	16	38	18	14	11	3	0	56	25	83
2008	Indeterminate (permanent)	20	30	22	13	11	4	0	52	25	524
2008	Term	18	28	28	3	4	15	2	56	10	50
2008	Casual	37	36	0	0	7	21	0	91	9	16
2008	Governor-in-council appointment	38	26	18	8	2	4	4	70	11	50

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	30	25	16	12	5	0	44	29	463
2018	Term	28	28	21	10	6	6	1	60	17	135
2018	Casual	36	30	12	7	3	12	0	76	11	46
2017	Indeterminate (permanent)	13	33	17	20	10	6	0	49	32	511
2017	Term	13	33	19	18	10	6	1	49	31	84
2017	Casual	52	27	5	0	4	13	0	90	4	31
2017	Student	37	26	21	5	0	11	0	71	6	19
2017	Governor-in-council appointment	20	23	20	23	9	6	0	45	33	35
2014	Indeterminate (permanent)	13	26	22	20	12	7	0	42	34	555
2014	Term	22	28	26	18	3	3	0	52	22	61
2014	Casual	19	32	17	3	2	25	3	70	7	37
2014	Governor-in-council appointment	17	24	20	17	20	2	0	43	38	41
2011	Indeterminate (permanent)	9	30	23	16	13	8	0	43	32	564
2011	Term	16	27	18	18	9	10	1	49	31	76
2011	Governor-in-council appointment	10	37	17	29	4	3	0	48	34	84
2008	Indeterminate (permanent)	11	30	23	18	10	8	0	44	31	523
2008	Term	14	15	24	13	8	24	2	40	27	50
2008	Casual	39	21	6	0	7	26	0	83	9	16
2008	Governor-in-council appointment	24	22	14	22	4	14	0	53	30	50

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	35	16	21	15	2	0	46	37	465
2018	Term	25	26	18	19	7	5	1	54	27	134
2018	Casual	39	30	8	3	5	15	0	81	9	45
2017	Indeterminate (permanent)	13	36	16	21	10	4	0	50	33	510
2017	Term	15	34	17	17	12	4	1	51	30	84
2017	Casual	41	33	7	4	4	12	0	85	8	32
2017	Student	26	37	21	5	0	11	0	71	6	19
2017	Governor-in-council appointment	23	46	9	9	9	6	0	73	18	35
2014	Indeterminate (permanent)	15	29	20	18	13	4	0	46	32	555
2014	Term	20	30	21	15	9	4	0	53	26	61
2014	Casual	16	45	14	8	3	11	3	71	13	37
2014	Governor-in-council appointment	10	29	15	27	15	5	0	41	44	41
2011	Indeterminate (permanent)	11	38	17	17	14	3	0	50	32	566
2011	Term	19	25	23	22	5	6	0	46	29	76
2011	Governor-in-council appointment	10	41	17	20	10	3	0	53	31	84
2008	Indeterminate (permanent)	14	36	16	20	11	3	0	52	32	523
2008	Term	19	35	25	14	4	2	0	56	19	50
2008	Casual	42	32	13	0	7	6	0	79	7	16
2008	Governor-in-council appointment	32	28	2	22	10	6	0	64	34	50

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	46	15	12	5	0	0	68	17	464
2018	Term	26	45	16	7	4	2	0	72	11	136
2018	Casual	31	50	6	7	3	4	0	84	10	46
2017	Indeterminate (permanent)	25	46	14	8	5	1	0	72	13	508
2017	Term	25	39	15	14	3	2	1	66	18	84
2017	Casual	59	24	7	4	4	3	0	86	7	32
2017	Student	37	42	16	5	0	0	0	79	5	19
2017	Governor-in-council appointment	37	49	9	6	0	0	0	86	6	35
2014	Indeterminate (permanent)	24	43	16	9	5	2	0	69	14	556
2014	Term	31	38	19	8	2	2	0	70	10	61
2014	Casual	38	39	6	6	6	3	3	82	12	37
2014	Governor-in-council appointment	24	27	29	15	5	0	0	51	20	41
2011	Indeterminate (permanent)	26	39	18	8	6	2	0	67	15	564
2011	Term	27	33	24	9	5	0	1	61	15	75
2011	Governor-in-council appointment	23	48	12	15	1	0	0	71	16	83

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	40	9	7	3	1	0	80	11	466
2018	Term	35	37	15	6	4	3	0	74	10	136
2018	Casual	50	25	3	9	8	5	0	79	18	45
2017	Indeterminate (permanent)	41	36	12	5	3	2	0	79	9	510
2017	Term	46	30	13	7	1	1	1	78	9	84
2017	Casual	59	19	6	12	0	4	0	81	13	32
2017	Student	37	42	21	0	0	0	0	79	0	19
2017	Governor-in-council appointment	46	46	0	0	9	0	0	91	9	35
2014	Indeterminate (permanent)	36	38	10	7	4	3	1	78	12	557
2014	Term	44	34	9	6	2	4	2	82	9	61
2014	Casual	38	31	16	2	0	13	0	79	2	37
2014	Governor-in-council appointment	51	32	7	2	5	2	0	85	8	41
2011	Indeterminate (permanent)	33	35	12	9	6	4	1	71	16	566
2011	Term	32	31	11	18	4	3	1	66	22	75
2011	Governor-in-council appointment	44	34	6	8	5	3	0	80	14	82
2008	Indeterminate (permanent)	38	35	11	6	5	4	1	77	12	524
2008	Term	38	28	17	7	2	6	2	72	9	50
2008	Casual	31	30	6	12	21	0	0	61	33	16
2008	Governor-in-council appointment	60	30	8	0	0	0	2	92	0	50

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	37	20	7	4	1	69	11	466
2018	Term	36	40	13	6	1	2	78	8	134
2018	Casual	52	18	15	0	12	3	72	12	46

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	30	14	18	11	7	1	53	32	465
2018	Term	21	24	23	11	8	11	2	51	22	135
2018	Casual	34	21	9	6	11	9	10	68	21	46
2017	Indeterminate (permanent)	21	29	17	13	10	8	2	55	26	510
2017	Term	26	28	16	7	11	9	2	61	21	84
2017	Casual	44	18	6	4	0	20	8	87	5	32
2017	Student	26	16	11	11	0	16	21	67	17	19
2017	Governor-in-council appointment	9	23	14	17	11	17	9	42	39	35
2014	Indeterminate (permanent)	16	26	15	16	14	10	3	48	35	556
2014	Term	17	24	14	9	16	18	3	52	31	61
2014	Casual	22	19	5	3	10	16	25	69	23	37
2014	Governor-in-council appointment	12	15	27	7	10	10	20	38	24	41
2011	Indeterminate (permanent)	14	20	19	16	16	11	5	40	37	567
2011	Term	15	16	21	12	16	17	4	38	35	76
2011	Governor-in-council appointment	10	13	23	11	18	11	15	31	39	83

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	33	17	16	14	2	0	51	31	467
2018	Term	29	28	17	13	6	4	2	61	20	135
2018	Casual	35	26	15	4	10	10	0	68	16	46
2017	Indeterminate (permanent)	20	33	19	14	10	4	0	55	25	509
2017	Term	23	26	22	13	11	4	1	51	26	84
2017	Casual	32	31	9	4	4	18	3	80	9	32
2017	Student	47	16	11	0	0	26	0	86	0	19
2017	Governor-in-council appointment	32	23	20	14	6	3	3	58	21	35
2014	Indeterminate (permanent)	19	31	19	16	11	3	1	52	28	557
2014	Term	25	21	19	11	18	5	0	49	31	61
2014	Casual	21	22	16	3	8	18	11	62	16	37
2014	Governor-in-council appointment	7	20	22	10	17	5	20	35	35	41
2011	Indeterminate (permanent)	15	29	16	17	20	3	1	46	37	566
2011	Term	18	19	20	21	17	4	1	39	40	76
2011	Governor-in-council appointment	11	30	17	18	13	1	10	46	35	84
2008	Indeterminate (permanent)	18	28	18	17	15	3	0	48	33	522
2008	Term	13	16	33	13	14	11	0	33	30	50
2008	Casual	25	29	19	0	7	13	7	68	9	16
2008	Governor-in-council appointment	24	28	10	22	6	4	6	58	31	50

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	25	15	17	23	4	1	42	42	466
2018	Term	23	24	17	12	15	3	6	52	30	136
2018	Casual	25	22	18	9	10	8	8	56	23	46
2017	Indeterminate (permanent)	14	25	17	19	20	2	2	41	41	511
2017	Term	16	22	13	15	25	3	6	42	44	84
2017	Casual	35	14	14	6	11	14	6	62	21	32
2017	Student	26	32	21	0	0	11	11	73	0	19
2017	Governor-in-council appointment	20	9	17	11	20	3	20	37	41	35
2014	Indeterminate (permanent)	13	24	16	20	23	3	1	39	45	557
2014	Term	15	16	16	22	23	5	3	33	49	61
2014	Casual	22	10	11	8	23	6	21	44	41	37
2014	Governor-in-council appointment	5	27	15	5	17	5	27	46	32	41
2011	Indeterminate (permanent)	11	18	17	21	30	1	2	30	52	565
2011	Term	16	19	18	20	25	0	1	36	45	76
2011	Governor-in-council appointment	6	25	13	14	17	1	24	42	40	84
2008	Indeterminate (permanent)	12	25	14	22	23	3	2	39	47	523
2008	Term	14	22	18	17	23	7	0	38	42	50
2008	Casual	25	12	24	7	14	7	11	45	25	16
2008	Governor-in-council appointment	14	28	14	2	16	8	18	57	24	50

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	40	20	11	7	2	0	60	19	464
2018	Term	25	39	19	10	4	3	0	66	14	136
2018	Casual	24	42	15	3	9	6	0	71	13	46
2017	Indeterminate (permanent)	20	39	20	12	5	4	0	61	18	510
2017	Term	26	27	22	10	8	6	1	57	19	84
2017	Casual	42	33	10	0	4	11	0	85	4	32
2017	Student	37	37	5	0	5	5	11	87	6	19
2017	Governor-in-council appointment	37	26	20	11	6	0	0	63	17	35

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	38	15	4	2	4	0	77	7	465
2018	Term	50	37	9	1	0	4	0	90	1	133
2018	Casual	48	23	18	3	4	4	0	74	7	45
2017	Indeterminate (permanent)	37	37	15	3	4	5	0	78	7	507
2017	Term	45	19	19	4	3	8	2	72	8	84
2017	Casual	68	16	4	0	0	12	0	96	0	32
2017	Student	63	16	0	0	5	16	0	94	6	19
2017	Governor-in-council appointment	37	37	14	6	3	3	0	77	9	35
2014	Indeterminate (permanent)	42	34	12	5	3	4	0	80	8	557
2014	Term	51	33	8	4	2	4	0	86	6	61
2014	Casual	51	25	6	0	3	13	3	90	3	37
2014	Governor-in-council appointment	44	37	7	0	2	10	0	89	3	41

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	40	15	6	2	1	0	76	8	462
2018	Term	50	35	8	5	0	2	0	87	5	133
2018	Casual	59	28	3	4	5	1	0	88	9	46
2017	Indeterminate (permanent)	36	41	13	6	2	2	0	79	8	512
2017	Term	47	34	7	7	2	1	1	83	9	84
2017	Casual	72	25	0	0	0	3	0	100	0	32
2017	Student	58	37	0	5	0	0	0	95	5	19
2017	Governor-in-council appointment	31	54	9	3	0	3	0	88	3	35
2014	Indeterminate (permanent)	42	35	12	7	3	2	0	78	10	556
2014	Term	46	37	9	7	0	2	0	84	7	61
2014	Casual	61	25	3	2	0	10	0	95	2	37
2014	Governor-in-council appointment	37	49	5	2	2	5	0	90	5	41
2011	Indeterminate (permanent)	28	40	15	7	7	2	0	70	15	566
2011	Term	40	41	8	7	2	2	0	83	9	76
2011	Governor-in-council appointment	28	43	15	9	5	1	0	72	14	84

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	37	9	6	4	0	0	80	11	465
2018	Term	61	27	7	5	1	0	0	88	5	133
2018	Casual	70	17	5	2	3	4	0	90	5	45
2017	Indeterminate (permanent)	43	40	8	6	3	0	0	84	9	510
2017	Term	53	33	9	1	4	0	1	86	5	84
2017	Casual	86	11	0	4	0	0	0	96	4	32
2017	Student	79	5	11	5	0	0	0	84	5	19
2017	Governor-in-council appointment	43	40	6	11	0	0	0	83	11	35
2014	Indeterminate (permanent)	49	35	7	5	3	0	0	84	8	557
2014	Term	55	36	5	3	0	0	0	91	3	61
2014	Casual	66	31	0	0	3	0	0	97	3	37
2014	Governor-in-council appointment	51	39	5	5	0	0	0	90	5	41
2011	Indeterminate (permanent)	35	38	12	8	6	0	0	74	14	565
2011	Term	44	42	8	3	2	1	0	87	5	76
2011	Governor-in-council appointment	36	37	11	14	1	1	0	73	15	83
2008	Indeterminate (permanent)	36	38	12	7	6	1	0	75	13	526
2008	Term	35	44	12	9	0	0	0	79	9	50
2008	Casual	67	26	0	0	7	0	0	93	7	16
2008	Governor-in-council appointment	58	30	4	8	0	0	0	88	8	50

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	33	17	10	8	1	0	64	18	464
2018	Term	43	39	8	7	3	0	0	82	10	132
2018	Casual	59	28	6	0	5	1	0	88	5	46
2017	Indeterminate (permanent)	34	31	19	9	6	1	0	66	15	511
2017	Term	38	36	15	6	4	0	1	75	10	84
2017	Casual	79	15	3	4	0	0	0	93	4	32
2017	Student	63	16	11	11	0	0	0	79	11	19
2017	Governor-in-council appointment	31	37	17	14	0	0	0	68	14	35
2014	Indeterminate (permanent)	31	34	16	12	6	1	0	65	18	557
2014	Term	31	40	16	11	2	0	0	71	13	61
2014	Casual	55	31	11	0	0	3	0	89	0	37
2014	Governor-in-council appointment	27	51	7	10	5	0	0	78	15	41
2011	Indeterminate (permanent)	23	36	21	12	7	1	0	60	19	567
2011	Term	26	28	25	14	5	0	1	55	20	76
2011	Governor-in-council appointment	29	33	20	16	2	0	0	62	18	83

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	35	16	10	7	1	0	67	17	464
2018	Term	45	37	10	7	2	0	0	82	8	134
2018	Casual	60	31	3	3	3	1	0	92	5	45
2017	Indeterminate (permanent)	35	36	14	8	5	1	0	72	14	508
2017	Term	38	39	11	7	4	0	1	77	11	84
2017	Casual	81	9	7	0	4	0	0	90	4	32
2017	Student	68	16	11	5	0	0	0	84	5	19
2017	Governor-in-council appointment	34	43	9	11	3	0	0	77	14	35
2014	Indeterminate (permanent)	31	37	13	14	5	0	0	68	19	556
2014	Term	29	40	22	8	2	0	0	69	10	61
2014	Casual	63	21	11	5	0	0	0	84	5	37
2014	Governor-in-council appointment	32	51	7	7	2	0	0	83	10	41
2011	Indeterminate (permanent)	25	39	17	12	7	0	0	64	19	568
2011	Term	27	31	20	16	5	1	0	59	21	76
2011	Governor-in-council appointment	27	46	13	11	3	0	1	73	13	84
2008	Indeterminate (permanent)	28	40	15	11	5	1	0	69	17	525
2008	Term	36	37	14	9	2	2	0	74	11	50
2008	Casual	59	34	0	0	7	0	0	93	7	16
2008	Governor-in-council appointment	54	30	6	8	2	0	0	84	10	50

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	26	15	14	9	4	1	60	23	464
2018	Term	41	21	19	9	6	5	0	65	15	134
2018	Casual	44	20	12	7	8	4	6	70	16	46
2017	Indeterminate (permanent)	31	30	17	10	8	4	0	64	18	511
2017	Term	32	28	23	11	2	3	1	63	13	84
2017	Casual	57	16	11	7	4	0	6	77	11	31
2017	Student	37	32	16	5	5	5	0	72	11	19
2017	Governor-in-council appointment	26	43	11	9	3	3	6	75	12	35
2014	Indeterminate (permanent)	31	24	17	14	9	5	0	58	24	556
2014	Term	32	22	24	10	8	3	0	56	19	61
2014	Casual	41	22	18	5	3	8	3	71	9	37
2014	Governor-in-council appointment	29	24	27	7	5	2	5	58	13	41
2011	Indeterminate (permanent)	25	28	19	11	12	5	0	55	24	565
2011	Term	32	18	17	18	13	1	0	51	32	76
2011	Governor-in-council appointment	28	35	11	11	5	3	7	70	18	84
2008	Indeterminate (permanent)	28	28	15	12	10	6	1	61	23	525
2008	Term	30	24	18	12	15	1	0	54	27	50
2008	Casual	48	20	12	13	7	0	0	68	20	16
2008	Governor-in-council appointment	33	16	16	8	0	2	24	67	11	49

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	29	36	35	470
2018	Term	28	32	40	136
2018	Casual	25	26	49	46
2017	Indeterminate (permanent)	22	41	37	512
2017	Term	25	38	36	84
2017	Casual	36	33	31	32
2017	Student	26	32	42	19
2017	Governor-in-council appointment	23	51	26	35
2014	Indeterminate (permanent)	25	40	35	557
2014	Term	15	32	54	61
2014	Casual	43	32	25	37
2014	Governor-in-council appointment	32	41	27	41
2011	Indeterminate (permanent)	33	31	36	568
2011	Term	31	35	34	75
2011	Governor-in-council appointment	23	50	27	83

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	17	28	42	4	2	7	141
2018	Term	4	25	24	16	28	3	38
2018	Casual	5	10	37	0	47	0	12
2017	Indeterminate (permanent)	19	15	53	4	0	8	116
2017	Term	3	15	53	8	16	5	22
2017	Casual	8	10	0	0	82	0	11
2014	Indeterminate (permanent)	21	16	46	6	9999	12	140
2014	Casual	0	6	13	20	9999	61	16
2014	Governor-in-council appointment	31	23	8	15	9999	23	13
2011	Indeterminate (permanent)	20	17	52	5	9999	6	190
2011	Term	3	5	54	24	9999	14	24
2011	Governor-in-council appointment	22	6	16	18	9999	38	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	468
2018	Term	11	89	136
2018	Governor-in-council appointment	13	88	40

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	43	65
2018	Term	57	14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	56	65
2018	Term	33	14

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	65
2018	Term	0	14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	65
2018	Term	0	14

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Term	0	14

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	65

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	65
2018	Term	35	14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	65
2018	Term	34	14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	65

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	47	65
2018	Term	43	14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	65

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	63	65
2018	Term	58	14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	65

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Term	0	14

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	65

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	48	65
2018	Term	48	14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	65

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	65

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	47	65
2018	Term	49	14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	65

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	65
2018	Term	0	14

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	65

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	65
2018	Term	0	14

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	65

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	65

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	65
2018	Term	0	14

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	65
2018	Term	37	14

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	60

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	60

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	60
2018	Term	0	13

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	60
2018	Term	0	13

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	60

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	60

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	60
2018	Term	0	13

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	60

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	60

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	43	60
2018	Term	37	13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Term	0	13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	60

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Term	0	13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	60

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	22	21	6	5	26	3	56	15	460
2018	Term	22	17	21	1	2	27	10	61	5	137
2018	Casual	29	8	7	4	5	33	14	69	18	45
2017	Indeterminate (permanent)	18	21	18	6	6	26	5	56	18	512
2017	Term	22	13	18	4	3	29	13	58	12	84
2017	Casual	24	12	7	0	0	32	25	84	0	32
2017	Student	32	0	5	0	0	42	21	86	0	19
2017	Governor-in-council appointment	11	17	23	9	6	26	9	44	22	35
2014	Indeterminate (permanent)	16	18	19	7	5	30	5	51	19	557
2014	Term	18	22	13	4	3	34	5	66	12	61
2014	Casual	16	11	5	3	0	40	25	78	8	37
2014	Governor-in-council appointment	7	15	22	2	5	29	20	43	14	41

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	32	19	7	2	10	0	68	10	459
2018	Term	36	31	21	1	1	9	1	74	2	136
2018	Casual	48	16	6	4	5	19	1	81	12	45
2017	Indeterminate (permanent)	29	35	17	5	5	8	0	70	11	508
2017	Term	30	33	11	3	3	16	3	78	8	83
2017	Casual	50	22	0	0	0	22	6	100	0	31
2017	Student	47	5	16	0	0	16	16	77	0	19
2017	Governor-in-council appointment	23	34	20	14	3	6	0	61	18	35
2014	Indeterminate (permanent)	22	31	19	7	4	16	1	64	13	557
2014	Term	25	30	16	7	2	18	2	68	12	61
2014	Casual	50	7	17	0	0	21	6	77	0	37
2014	Governor-in-council appointment	22	24	22	2	2	22	5	63	7	41
2011	Indeterminate (permanent)	27	36	19	7	4	6	0	68	12	565
2011	Term	40	37	16	1	2	4	0	79	4	75
2011	Governor-in-council appointment	27	30	19	6	5	11	1	65	13	82

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	462
2018	Term	5	95	137

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	33

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	79	33

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	33

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	33

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	33

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	33

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	33

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	60	33

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	33

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	33

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	33

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	33

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	33

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	33

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	32

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	32

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	32

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	32

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	29

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	29

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	29

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	29

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	50	29

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	67	29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	19	22	5	3	29	3	56	11	465
2018	Term	25	16	19	3	2	29	7	63	8	134
2018	Casual	27	16	12	3	3	28	12	71	9	46
2017	Indeterminate (permanent)	18	19	19	3	3	33	4	60	10	512
2017	Term	27	7	22	3	1	26	14	57	7	84
2017	Casual	31	10	2	0	0	31	26	95	0	31
2017	Student	32	5	5	0	0	47	11	88	0	19
2017	Governor-in-council appointment	9	20	11	11	6	37	6	50	30	35
2014	Indeterminate (permanent)	18	16	19	4	2	34	6	58	10	557
2014	Term	23	8	19	4	0	43	3	59	7	60
2014	Casual	24	18	0	0	3	38	17	94	6	37
2014	Governor-in-council appointment	10	10	24	2	0	39	15	42	5	41

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	33	18	5	3	12	0	71	9	466
2018	Term	39	24	20	4	1	10	1	72	6	135
2018	Casual	43	26	12	3	3	8	5	80	6	46
2017	Indeterminate (permanent)	30	36	15	3	3	12	1	76	7	510
2017	Term	41	27	10	5	1	15	2	81	7	84
2017	Casual	53	7	3	0	0	32	6	95	0	32
2017	Student	47	21	5	0	0	16	11	93	0	19
2017	Governor-in-council appointment	28	34	11	11	3	9	3	71	16	35
2014	Indeterminate (permanent)	31	27	19	4	2	17	1	70	7	557
2014	Term	32	26	14	4	0	22	1	76	5	61
2014	Casual	44	18	6	0	3	29	0	88	4	37
2014	Governor-in-council appointment	27	20	20	2	2	24	5	66	7	41
2011	Indeterminate (permanent)	32	35	18	4	3	8	0	74	7	567
2011	Term	36	30	19	6	1	8	0	72	7	76
2011	Governor-in-council appointment	37	35	13	3	3	8	2	80	6	83

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	23	23	17	18	1	2	40	36	466
2018	Term	19	17	22	21	19	1	2	36	41	137
2018	Casual	33	17	22	8	18	1	1	52	26	45
2017	Indeterminate (permanent)	16	25	22	14	22	0	1	41	36	510
2017	Term	15	14	17	20	29	3	2	31	51	84
2017	Casual	16	22	19	9	25	0	9	42	37	32
2017	Student	26	26	21	5	16	5	0	56	22	19
2017	Governor-in-council appointment	26	29	14	14	14	0	3	56	30	35

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	21	31	19	16	0	1	33	36	465
2018	Term	21	20	26	20	12	1	0	41	33	136
2018	Casual	33	34	29	0	3	1	1	68	3	46
2017	Indeterminate (permanent)	13	24	29	17	15	0	1	38	33	511
2017	Term	14	22	20	17	23	2	1	37	42	84
2017	Casual	50	22	11	3	4	0	10	80	7	31
2017	Student	26	32	10	21	11	0	0	58	32	19
2017	Governor-in-council appointment	6	11	43	17	23	0	0	17	40	35

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	26	31	15	9	1	2	44	24	466
2018	Term	29	26	22	11	10	2	1	56	21	136
2018	Casual	36	39	13	8	3	1	1	77	11	46
2017	Indeterminate (permanent)	19	31	22	13	13	0	2	52	26	510
2017	Term	23	31	21	10	13	1	1	55	23	84
2017	Casual	52	30	7	0	0	0	10	92	0	32
2017	Student	42	21	26	5	0	0	5	67	6	19
2017	Governor-in-council appointment	20	34	14	9	23	0	0	54	32	35

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	22	27	21	16	1	1	35	37	465
2018	Term	25	20	19	19	15	1	1	46	35	135
2018	Casual	26	33	21	7	8	4	1	62	16	46
2017	Indeterminate (permanent)	13	21	27	19	18	1	1	35	38	509
2017	Term	13	16	22	16	31	1	1	29	49	84
2017	Casual	29	27	25	9	4	4	4	60	14	32
2017	Student	32	11	16	10	32	0	0	42	42	19
2017	Governor-in-council appointment	14	23	20	11	29	3	0	38	41	35

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	19	17	8	6	1	10	65	16	466
2018	Term	48	20	7	7	11	1	7	73	19	136
2018	Casual	74	18	3	0	3	1	1	95	3	46
2017	Indeterminate (permanent)	39	23	14	6	6	1	11	71	13	508
2017	Term	32	20	11	11	16	1	8	58	30	84
2017	Casual	69	6	7	4	0	0	15	88	4	32
2017	Student	63	26	0	0	0	0	11	100	0	19
2017	Governor-in-council appointment	17	20	34	9	14	0	6	39	24	35

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	22	27	11	11	0	2	50	22	464
2018	Term	38	18	19	7	15	2	2	57	23	137
2018	Casual	55	28	5	5	4	1	1	85	10	45
2017	Indeterminate (permanent)	28	27	22	14	7	1	2	56	21	508
2017	Term	29	28	20	10	11	1	1	58	21	84
2017	Casual	43	13	24	5	4	0	10	63	10	30
2017	Student	26	16	32	26	0	0	0	42	26	19
2017	Governor-in-council appointment	23	26	23	20	9	0	0	48	29	35

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	35	23	12	5	1	1	59	18	465
2018	Term	32	32	19	5	7	2	2	68	12	136
2018	Casual	50	26	16	0	0	4	5	82	0	46
2017	Indeterminate (permanent)	25	31	22	13	6	1	2	58	19	507
2017	Term	22	34	26	9	6	2	1	57	15	84
2017	Casual	53	23	4	4	4	0	13	87	8	31
2017	Student	58	26	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	40	29	9	12	6	3	3	73	18	35

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	30	27	16	10	1	0	47	26	465
2018	Term	31	25	23	9	9	2	0	58	18	136
2018	Casual	49	26	17	5	0	1	1	77	5	46
2017	Indeterminate (permanent)	18	31	23	18	8	1	1	50	26	507
2017	Term	29	30	25	7	9	0	1	59	16	84
2017	Casual	47	21	10	6	4	0	13	78	11	31
2017	Student	42	37	5	5	5	0	5	83	11	19
2017	Governor-in-council appointment	37	32	17	6	3	0	6	73	9	35

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	28	27	10	6	1	1	56	16	465
2018	Term	39	29	16	8	4	1	2	71	12	136
2018	Casual	39	28	17	7	5	4	1	70	12	46
2017	Indeterminate (permanent)	29	32	21	9	5	1	2	63	15	508
2017	Term	35	30	20	7	4	4	1	69	11	84
2017	Casual	41	23	16	6	7	0	6	69	14	31
2017	Student	37	16	32	16	0	0	0	53	16	19
2017	Governor-in-council appointment	48	23	14	11	3	0	0	72	14	35

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	27	23	13	6	1	1	57	19	460
2018	Term	41	27	20	5	6	2	0	69	11	136
2018	Casual	48	20	22	4	3	1	1	70	7	45
2017	Indeterminate (permanent)	28	32	21	12	4	1	2	62	17	503
2017	Term	41	28	18	8	3	1	1	71	11	83
2017	Casual	41	34	14	0	0	0	10	84	0	31
2017	Student	37	21	26	16	0	0	0	58	16	19
2017	Governor-in-council appointment	43	20	26	3	9	0	0	63	11	35

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	28	11	4	6	1	2	78	10	461
2018	Term	55	18	13	7	5	1	2	75	12	135
2018	Casual	62	20	9	0	7	1	1	84	7	45
2017	Indeterminate (permanent)	52	26	13	5	2	0	1	80	7	510
2017	Term	52	24	14	5	3	0	1	77	9	84
2017	Casual	68	14	13	0	0	0	6	86	0	32
2017	Student	68	16	5	0	5	0	5	89	6	19
2017	Governor-in-council appointment	54	26	6	9	3	0	3	82	12	35

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	66	17	6	2	2	1	5	89	4	462
2018	Term	70	15	3	2	3	1	6	91	6	136
2018	Casual	70	11	7	4	3	1	4	86	7	45

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	68	13	7	3	2	2	4	86	6	463
2018	Term	80	8	3	1	1	1	5	94	3	135
2018	Casual	74	7	3	3	6	1	6	87	10	46
2017	Indeterminate (permanent)	71	13	6	3	3	1	3	87	6	509
2017	Term	80	8	3	2	2	0	3	92	5	84
2017	Casual	77	0	4	0	4	0	16	92	4	32
2017	Student	79	5	5	0	0	0	11	94	0	19
2017	Governor-in-council appointment	71	20	3	3	0	0	3	94	3	35

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	28	11	3	3	0	2	83	6	467
2018	Term	64	18	11	1	2	1	3	85	3	133
2018	Casual	62	13	13	3	4	1	4	79	7	45
2017	Indeterminate (permanent)	53	27	10	4	3	0	2	82	7	511
2017	Term	60	27	7	1	1	1	2	90	3	84
2017	Casual	69	11	7	4	4	0	6	85	7	32
2017	Student	63	26	0	0	0	0	11	100	0	19
2017	Governor-in-council appointment	63	23	11	0	0	0	3	88	0	35

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	25	11	5	4	1	2	79	10	463
2018	Term	68	10	10	6	2	1	3	82	8	133
2018	Casual	70	4	9	7	4	1	4	78	12	46
2017	Indeterminate (permanent)	56	25	9	3	5	0	2	83	8	509
2017	Term	68	20	5	2	1	1	2	91	4	84
2017	Casual	69	4	7	4	7	0	10	81	12	32
2017	Student	68	16	0	5	0	0	11	94	6	19
2017	Governor-in-council appointment	60	23	6	9	0	0	3	85	9	35

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	13	6	3	1	1	29	87	5	462
2018	Term	65	7	4	1	0	1	22	94	1	130
2018	Casual	69	5	0	3	0	1	22	97	3	46
2017	Indeterminate (permanent)	49	15	6	1	2	0	27	88	4	512
2017	Term	70	7	9	0	3	0	11	87	3	84
2017	Casual	66	0	7	0	4	0	23	86	5	31
2017	Student	74	5	0	0	0	0	21	100	0	19
2017	Governor-in-council appointment	63	14	6	6	0	0	11	87	6	35

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	56	19	10	4	2	1	7	82	7	466
2018	Term	64	15	10	1	1	2	8	87	2	133
2018	Casual	67	10	5	3	8	1	7	83	11	45
2017	Indeterminate (permanent)	59	18	10	4	1	0	7	83	6	504
2017	Term	65	25	3	1	1	0	3	94	3	84
2017	Casual	73	4	4	0	4	0	17	92	4	32
2017	Student	63	21	5	0	0	0	11	94	0	19
2017	Governor-in-council appointment	63	26	9	0	0	0	3	91	0	35

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	63	15	9	3	3	1	6	83	7	465
2018	Term	31	14	17	13	23	1	1	46	37	134
2018	Casual	34	12	18	9	24	1	3	47	34	46
2017	Indeterminate (permanent)	61	20	7	2	4	1	5	86	6	512
2017	Term	19	16	20	13	30	0	1	36	44	84
2017	Casual	22	9	22	19	25	0	3	32	46	32
2017	Student	63	21	0	11	0	0	5	89	11	19
2017	Governor-in-council appointment	29	20	20	11	17	0	3	50	29	35

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	27	13	3	2	1	4	81	6	465
2018	Term	51	26	12	3	3	1	4	81	6	133
2018	Casual	45	30	14	6	2	1	1	77	9	46
2017	Indeterminate (permanent)	48	30	13	3	2	0	4	81	5	510
2017	Term	59	17	8	5	6	0	4	79	12	84
2017	Casual	39	24	22	6	0	0	10	70	6	32
2017	Student	47	21	5	16	5	0	5	72	22	19
2017	Governor-in-council appointment	59	32	3	0	0	0	6	97	0	34

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	26	39	18	6	0	0	37	24	469
2018	Term	18	31	30	15	4	1	0	50	19	137
2018	Casual	20	47	27	2	3	1	0	68	4	45
2017	Indeterminate (permanent)	11	26	41	15	6	0	0	37	22	510
2017	Term	6	36	40	8	10	0	0	42	19	84
2017	Casual	29	40	18	6	4	0	4	71	10	32
2017	Student	26	32	37	5	0	0	0	58	5	19
2017	Governor-in-council appointment	14	14	43	26	3	0	0	28	29	35

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	24	37	19	8	0	0	27	35	459
2018	Term	10	16	33	23	17	1	0	40	26	133
2018	Casual	4	0	35	41	16	1	2	59	4	45
2017	Indeterminate (permanent)	8	22	42	20	7	0	1	27	30	510
2017	Term	8	21	26	32	9	0	3	42	31	84
2017	Casual	0	11	29	42	18	0	0	60	11	32
2017	Student	0	26	32	26	16	0	0	42	26	19
2017	Governor-in-council appointment	6	17	57	9	11	0	0	20	23	35

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	41	18	10	5	2	67	15	467
2018	Term	28	33	21	9	4	4	64	14	137
2018	Casual	15	29	23	3	8	23	57	13	46
2017	Indeterminate (permanent)	19	38	19	12	6	5	61	19	510
2017	Term	7	46	13	14	11	8	58	27	84
2017	Casual	31	28	11	7	0	24	78	9	32
2017	Student	5	26	21	16	21	11	35	41	19
2017	Governor-in-council appointment	11	32	14	14	17	11	48	36	35

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	36	17	15	11	2	56	27	468
2018	Term	23	35	20	10	9	3	59	20	137
2018	Casual	34	32	8	15	3	9	73	19	46
2017	Indeterminate (permanent)	16	37	19	17	8	3	55	25	510
2017	Term	13	46	16	16	6	3	61	23	84
2017	Casual	49	41	0	4	4	4	93	7	31
2017	Student	11	32	32	21	0	5	44	22	19
2017	Governor-in-council appointment	17	34	12	14	20	3	53	35	35

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	24	21	12	14	3	1	25	75	469
2018	Term	20	22	22	15	17	3	1	21	79	137
2018	Casual	49	16	15	4	8	4	4	54	46	45
2017	Indeterminate (permanent)	21	25	22	13	14	5	1	23	77	511
2017	Term	17	12	19	11	33	7	0	19	81	84
2017	Casual	30	18	9	6	24	9	4	34	66	32
2017	Student	26	32	21	16	5	0	0	26	74	19
2017	Governor-in-council appointment	34	20	14	12	17	3	0	35	65	35

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	340
2018	Term	40	104
2017	Indeterminate (permanent)	21	368
2017	Term	38	63
2017	Casual	37	19
2017	Student	29	14
2017	Governor-in-council appointment	36	22

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	340
2018	Term	42	104
2017	Indeterminate (permanent)	33	368
2017	Term	45	63
2017	Casual	8	19
2017	Student	36	14
2017	Governor-in-council appointment	36	22

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	340
2018	Term	27	104
2017	Indeterminate (permanent)	16	368
2017	Term	25	63
2017	Casual	27	19
2017	Student	57	14
2017	Governor-in-council appointment	23	22

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	48	340
2018	Term	29	104
2017	Indeterminate (permanent)	45	368
2017	Term	22	63
2017	Casual	10	19
2017	Student	7	14
2017	Governor-in-council appointment	23	22

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	340
2018	Term	5	104
2017	Indeterminate (permanent)	8	368
2017	Term	8	63
2017	Casual	10	19
2017	Student	0	14
2017	Governor-in-council appointment	5	22

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	340
2018	Term	24	104

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	340
2018	Term	34	104
2017	Indeterminate (permanent)	48	368
2017	Term	51	63
2017	Casual	60	19
2017	Student	7	14
2017	Governor-in-council appointment	41	22

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	6	46	18	11	7	12	322
2018	Term	3	49	13	11	2	21	101
2017	Indeterminate (permanent)	7	53	18	8	5	10	353
2017	Term	2	39	21	10	3	26	62
2017	Casual	0	50	22	4	0	23	18
2017	Student	14	64	14	7	0	0	14
2017	Governor-in-council appointment	5	45	18	28	0	5	22

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	28	72	335
2018	Term	42	58	101

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	24	18	21	21	2	8	35	46	336
2018	Term	17	25	19	11	20	3	5	46	34	102
2017	Indeterminate (permanent)	11	22	15	17	22	3	10	37	46	372
2017	Term	6	28	15	18	32	2	0	34	51	63
2017	Casual	30	37	0	17	6	0	10	75	25	19
2017	Student	29	29	0	0	14	14	14	80	20	14
2017	Governor-in-council appointment	0	23	14	27	23	0	14	26	58	22

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	3	10	15	17	46	2	7	14	69	337
2018	Term	7	21	21	12	34	2	2	30	48	103
2017	Indeterminate (permanent)	2	8	12	15	54	3	7	10	76	372
2017	Term	3	9	10	11	65	3	0	12	78	63
2017	Casual	12	20	0	14	49	0	5	34	66	19
2017	Student	0	14	21	21	21	14	7	18	54	14
2017	Governor-in-council appointment	0	5	14	14	55	5	9	5	79	22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	17	16	11	10	1	9	59	23	466
2018	Term	36	17	21	6	7	2	11	61	15	136
2018	Casual	58	9	6	3	6	5	13	82	10	46

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 77. What is your current employee status?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other