2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	44	28	24	4	0	0	0	72	4	25
2018	Scientific and Professional	34	34	8	16	5	3	2	70	21	65
2018	Administration and Foreign Services	27	45	9	15	3	0	0	73	18	396
2018	Administrative Support	30	42	8	15	5	0	0	72	20	139
2018	Other	50	38	6	5	2	0	0	88	7	56
2017	Executive	50	41	0	9	0	0	0	91	9	22
2017	Scientific and Professional	39	36	7	8	7	2	2	78	15	61
2017	Administration and Foreign Services	28	48	10	10	4	0	0	76	14	382
2017	Administrative Support	35	35	14	13	2	0	0	71	15	130
2017	Other	46	35	11	5	0	0	3	84	5	56
2014	Executive	43	48	0	9	0	0	0	91	9	23
2014	Scientific and Professional	34	38	9	14	6	0	0	71	20	68
2014	Administration and Foreign Services	29	40	14	12	4	0	0	69	17	368
2014	Administrative Support	32	41	17	7	3	0	0	73	10	148
2014	Other	42	33	11	12	2	0	0	75	14	50

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	72	28	0	0	0	0	0	100	0	25
2018	Scientific and Professional	58	31	3	3	3	2	0	90	6	64
2018	Administration and Foreign Services	50	34	9	5	2	0	0	84	7	396
2018	Administrative Support	33	37	13	10	7	0	0	70	18	136
2018	Other	60	26	10	3	0	0	0	87	3	56
2017	Executive	73	19	0	9	0	0	0	91	9	22
2017	Scientific and Professional	67	23	3	5	0	0	2	92	5	61
2017	Administration and Foreign Services	48	38	7	5	1	0	0	86	7	378
2017	Administrative Support	34	37	11	14	5	0	0	71	18	131
2017	Other	66	28	3	3	0	0	0	94	3	56
2014	Executive	48	48	4	0	0	0	0	96	0	23
2014	Scientific and Professional	58	25	4	7	3	1	1	85	10	68
2014	Administration and Foreign Services	44	38	10	6	2	0	0	82	9	369
2014	Administrative Support	29	39	19	8	5	0	0	68	13	148
2014	Other	69	14	9	6	2	0	0	83	8	50

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	36	0	0	0	0	0	100	0	25
2018	Scientific and Professional	56	28	6	6	2	2	0	85	8	63
2018	Administration and Foreign Services	55	32	6	4	3	0	0	87	7	391
2018	Administrative Support	39	36	12	4	9	0	1	75	13	137
2018	Other	64	24	7	5	0	0	0	89	5	56
2017	Executive	73	23	0	4	0	0	0	96	4	22
2017	Scientific and Professional	64	26	2	3	5	0	0	90	8	61
2017	Administration and Foreign Services	56	31	6	4	3	0	0	86	7	378
2017	Administrative Support	40	34	8	11	7	1	0	74	18	131
2017	Other	75	19	3	3	0	0	0	94	3	56
2014	Executive	70	26	0	0	4	0	0	96	4	23
2014	Scientific and Professional	61	23	3	7	6	0	0	84	13	68
2014	Administration and Foreign Services	49	37	6	5	3	0	0	86	8	368
2014	Administrative Support	34	39	12	9	5	0	0	73	15	148
2014	Other	77	16	5	2	0	0	0	93	2	50

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	44	24	16	8	8	0	0	68	16	25
2018	Scientific and Professional	49	36	8	2	4	2	0	86	6	65
2018	Administration and Foreign Services	39	31	12	10	7	0	0	71	17	397
2018	Administrative Support	44	30	16	4	3	1	2	76	7	135
2018	Other	42	29	12	14	4	0	0	71	18	54
2017	Executive	44	34	9	4	9	0	0	78	13	22
2017	Scientific and Professional	56	26	3	8	5	2	0	83	13	61
2017	Administration and Foreign Services	36	37	9	11	5	0	1	75	16	378
2017	Administrative Support	41	35	11	6	4	1	2	79	10	130
2017	Other	38	39	10	6	6	0	1	78	11	56
2014	Executive	48	22	9	13	9	0	0	70	22	23
2014	Scientific and Professional	36	41	9	9	1	1	3	80	11	68
2014	Administration and Foreign Services	41	31	11	10	7	0	1	72	17	369
2014	Administrative Support	41	28	13	8	6	1	3	72	14	147
2014	Other	36	20	18	12	12	0	2	57	24	50

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	40	4	4	0	0	0	92	4	25
2018	Scientific and Professional	51	33	9	1	4	2	0	85	5	65
2018	Administration and Foreign Services	43	37	10	8	2	0	0	80	10	396
2018	Administrative Support	42	36	13	2	7	0	0	78	10	136
2018	Other	53	40	6	2	0	0	0	92	2	56
2017	Executive	59	36	0	4	0	0	0	96	4	22
2017	Scientific and Professional	52	37	3	5	3	0	0	88	8	60
2017	Administration and Foreign Services	36	48	8	6	3	0	0	84	9	380
2017	Administrative Support	37	40	14	5	4	1	0	78	9	131
2017	Other	65	28	2	4	2	0	0	93	5	56
2014	Executive	30	57	4	9	0	0	0	87	9	23
2014	Scientific and Professional	45	34	11	7	1	1	0	80	9	68
2014	Administration and Foreign Services	34	44	11	7	3	0	0	79	10	369
2014	Administrative Support	30	46	13	5	4	1	1	78	10	148
2014	Other	59	31	4	6	0	0	0	90	6	50

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	44	16	16	20	4	0	0	60	24	25
2018	Scientific and Professional	36	34	11	9	7	3	0	72	17	65
2018	Administration and Foreign Services	25	34	16	13	12	0	0	59	25	395
2018	Administrative Support	29	32	18	11	9	1	0	62	20	137
2018	Other	17	38	14	10	19	0	2	56	30	56
2017	Executive	40	38	4	13	4	0	0	78	18	22
2017	Scientific and Professional	46	29	3	13	8	0	0	75	21	61
2017	Administration and Foreign Services	22	38	11	17	11	0	0	60	28	380
2017	Administrative Support	30	34	11	11	14	0	0	65	25	131
2017	Other	35	33	14	11	7	0	0	67	18	56
2014	Executive	17	57	13	13	0	0	0	74	13	23
2014	Scientific and Professional	32	35	14	16	1	1	0	68	18	68
2014	Administration and Foreign Services	25	36	14	14	11	0	0	60	25	369
2014	Administrative Support	24	34	21	12	9	0	0	58	21	148
2014	Other	18	39	18	14	10	0	2	58	24	50

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	36	40	12	0	12	0	0	76	12	25
2018	Scientific and Professional	42	33	6	10	8	2	0	76	17	64
2018	Administration and Foreign Services	30	42	12	10	6	0	1	73	15	394
2018	Administrative Support	38	41	11	7	2	1	0	80	9	138
2018	Other	50	31	9	2	8	0	0	81	9	56
2017	Executive	31	44	14	10	0	0	0	75	10	22
2017	Scientific and Professional	39	43	10	3	5	0	0	82	8	61
2017	Administration and Foreign Services	30	46	12	7	5	0	0	76	12	380
2017	Administrative Support	34	49	11	3	3	0	0	83	6	130
2017	Other	39	45	2	11	3	0	0	84	14	56

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	83	13	4	0	0	0	96	0	23
2018	Scientific and Professional	55	34	4	3	1	2	91	4	65
2018	Administration and Foreign Services	56	34	6	3	1	0	90	4	395
2018	Administrative Support	53	36	4	1	3	3	92	4	137
2018	Other	61	29	4	4	2	0	91	6	56
2017	Executive	77	23	0	0	0	0	100	0	22
2017	Scientific and Professional	57	29	8	3	2	0	87	5	61
2017	Administration and Foreign Services	43	42	8	4	2	1	85	6	379
2017	Administrative Support	45	44	5	4	1	2	91	5	131
2017	Other	51	40	6	3	0	0	91	3	55
2014	Executive	61	35	4	0	0	0	96	0	23
2014	Scientific and Professional	55	26	7	6	3	3	84	9	68
2014	Administration and Foreign Services	46	38	9	3	3	0	85	6	369
2014	Administrative Support	50	39	5	3	2	0	89	5	147
2014	Other	68	23	10	0	0	0	90	0	50

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	12	20	12	4	0	64	16	25
2018	Scientific and Professional	45	37	3	6	7	2	83	13	65
2018	Administration and Foreign Services	32	33	13	11	10	0	66	21	395
2018	Administrative Support	39	30	15	8	8	0	69	16	138
2018	Other	30	37	14	6	13	0	67	19	56
2017	Executive	46	32	4	18	0	0	78	18	22
2017	Scientific and Professional	43	37	5	8	7	0	80	15	60
2017	Administration and Foreign Services	29	37	13	12	10	0	66	22	379
2017	Administrative Support	33	41	6	8	11	2	75	19	130
2017	Other	40	36	4	13	7	0	76	20	56

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	36	0	0	0	0	100	0	25
2018	Scientific and Professional	62	27	6	3	0	2	91	3	64
2018	Administration and Foreign Services	59	30	9	1	0	0	89	1	388
2018	Administrative Support	62	27	7	3	1	0	89	4	138
2018	Other	70	19	10	2	0	0	89	2	56
2017	Executive	81	19	0	0	0	0	100	0	22
2017	Scientific and Professional	71	19	3	7	0	0	90	7	60
2017	Administration and Foreign Services	56	35	7	2	0	0	91	2	379
2017	Administrative Support	51	39	9	0	1	0	90	1	130
2017	Other	69	26	2	2	2	0	95	3	56
2014	Executive	61	30	9	0	0	0	91	0	23
2014	Scientific and Professional	69	20	4	3	1	3	91	5	68
2014	Administration and Foreign Services	62	28	7	1	2	0	90	3	368
2014	Administrative Support	62	31	6	0	1	1	93	1	148
2014	Other	82	16	2	0	0	0	98	0	50

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	28	4	4	0	0	0	92	4	25
2018	Scientific and Professional	39	36	5	14	4	2	0	76	19	64
2018	Administration and Foreign Services	28	37	15	10	8	0	0	66	18	392
2018	Administrative Support	30	36	20	6	7	0	1	67	13	138
2018	Other	34	27	16	12	8	0	3	63	20	56
2017	Executive	67	24	5	5	0	0	0	91	5	21
2017	Scientific and Professional	34	40	7	12	8	0	0	73	20	60
2017	Administration and Foreign Services	30	39	10	11	8	0	0	70	20	380
2017	Administrative Support	26	49	14	5	5	1	0	75	11	131
2017	Other	39	39	6	9	4	0	3	81	13	56
2014	Executive	52	39	0	9	0	0	0	91	9	23
2014	Scientific and Professional	31	37	9	15	6	3	0	70	21	68
2014	Administration and Foreign Services	24	44	11	13	7	0	0	68	20	368
2014	Administrative Support	22	45	15	10	7	0	1	68	17	148
2014	Other	28	28	14	18	12	0	0	56	30	50

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	68	24	4	4	0	0	0	92	4	25
2018	Scientific and Professional	47	35	6	5	6	2	0	83	11	64
2018	Administration and Foreign Services	34	34	15	11	6	0	0	69	17	393
2018	Administrative Support	32	37	17	7	6	0	2	70	13	139
2018	Other	31	31	13	13	11	0	1	62	24	55
2017	Executive	68	23	0	9	0	0	0	91	9	22
2017	Scientific and Professional	42	33	12	7	7	0	0	75	13	60
2017	Administration and Foreign Services	34	36	12	12	5	0	0	70	17	381
2017	Administrative Support	30	43	12	10	3	1	1	74	13	131
2017	Other	39	32	15	9	4	0	1	72	13	56
2014	Executive	48	43	0	9	0	0	0	91	9	23
2014	Scientific and Professional	38	26	25	9	1	1	0	65	10	68
2014	Administration and Foreign Services	29	36	14	12	7	0	1	66	19	368
2014	Administrative Support	23	43	17	7	9	0	1	67	17	147
2014	Other	28	30	16	18	6	0	2	60	24	50

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	48	32	8	12	0	0	0	80	12	25
2018	Scientific and Professional	38	39	10	7	4	2	0	79	11	62
2018	Administration and Foreign Services	28	35	14	14	8	0	0	63	23	392
2018	Administrative Support	31	35	22	9	3	0	0	66	12	138
2018	Other	34	37	16	8	6	0	0	71	13	56
2017	Executive	50	36	9	4	0	0	0	87	4	22
2017	Scientific and Professional	35	40	7	12	7	0	0	75	19	60
2017	Administration and Foreign Services	29	38	11	14	8	0	0	67	22	380
2017	Administrative Support	30	40	15	10	3	1	0	71	13	131
2017	Other	29	40	14	11	4	0	1	70	16	56
2014	Executive	35	57	9	0	0	0	0	91	0	23
2014	Scientific and Professional	36	35	20	6	1	1	0	72	7	68
2014	Administration and Foreign Services	28	37	15	10	9	0	0	65	20	369
2014	Administrative Support	34	37	15	9	4	0	0	72	13	148
2014	Other	30	30	14	14	12	0	0	60	26	50

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	44	4	0	0	0	96	0	25
2018	Scientific and Professional	55	27	9	4	3	2	83	7	65
2018	Administration and Foreign Services	46	34	11	6	2	0	80	8	390
2018	Administrative Support	46	40	6	4	4	0	86	8	139
2018	Other	53	34	8	4	2	0	87	6	56
2017	Executive	73	23	4	0	0	0	96	0	22
2017	Scientific and Professional	58	28	7	3	3	0	87	7	60
2017	Administration and Foreign Services	41	45	6	6	2	0	87	7	379
2017	Administrative Support	37	47	9	5	2	0	84	7	131
2017	Other	55	36	5	2	2	0	91	3	56
2014	Executive	43	39	9	4	4	0	83	9	23
2014	Scientific and Professional	55	26	9	4	4	1	82	9	68
2014	Administration and Foreign Services	44	38	10	4	2	1	83	7	369
2014	Administrative Support	39	42	13	3	3	1	82	6	147
2014	Other	60	28	6	6	0	0	88	6	50

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	20	16	24	36	4	0	0	36	40	25
2018	Scientific and Professional	38	30	17	6	7	2	0	69	13	65
2018	Administration and Foreign Services	29	32	18	13	7	0	0	61	20	395
2018	Administrative Support	50	33	10	6	1	0	0	83	7	139
2018	Other	37	25	14	13	8	2	2	64	21	56
2017	Executive	4	45	9	19	18	0	4	52	39	22
2017	Scientific and Professional	42	35	13	5	2	0	3	79	7	60
2017	Administration and Foreign Services	34	34	17	9	7	0	0	68	15	381
2017	Administrative Support	37	45	13	4	0	1	1	83	4	129
2017	Other	28	29	20	15	6	0	2	58	21	56
2014	Executive	22	17	13	17	26	0	4	41	45	23
2014	Scientific and Professional	39	36	16	4	1	3	0	78	6	68
2014	Administration and Foreign Services	41	29	17	8	6	0	0	70	14	368
2014	Administrative Support	53	34	11	1	2	0	0	87	3	148
2014	Other	14	18	28	20	20	0	0	32	39	50

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	8	32	32	16	12	0	0	28	40	25
2018	Scientific and Professional	6	22	29	30	10	2	1	41	29	63
2018	Administration and Foreign Services	13	30	31	20	5	2	1	25	43	395
2018	Administrative Support	7	28	32	22	9	1	1	33	35	138
2018	Other	2	14	26	29	21	0	9	55	18	56
2017	Executive	5	42	34	14	0	0	5	15	50	21
2017	Scientific and Professional	5	22	35	18	13	3	3	34	29	60
2017	Administration and Foreign Services	12	24	38	15	7	2	2	23	38	379
2017	Administrative Support	10	20	41	19	5	2	3	25	32	129
2017	Other	3	17	23	18	25	3	11	50	23	56
2014	Executive	4	30	43	9	13	0	0	22	35	23
2014	Scientific and Professional	3	19	35	23	13	4	3	39	24	68
2014	Administration and Foreign Services	8	21	33	26	9	1	3	36	29	368
2014	Administrative Support	5	18	38	22	12	1	5	35	24	147
2014	Other	2	9	38	33	7	2	10	45	12	50

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	8	21	42	17	13	0	0	29	29	24
2018	Scientific and Professional	6	23	35	22	9	5	0	33	31	64
2018	Administration and Foreign Services	15	30	28	18	6	2	1	25	46	391
2018	Administrative Support	15	22	21	17	17	4	3	37	41	138
2018	Other	13	13	24	23	21	2	5	46	28	56
2017	Executive	0	26	30	30	10	0	5	42	27	20
2017	Scientific and Professional	17	16	20	22	16	2	8	42	36	61
2017	Administration and Foreign Services	12	20	31	19	10	4	3	31	35	381
2017	Administrative Support	15	22	28	15	11	5	5	28	41	128
2017	Other	5	27	20	24	16	5	3	43	35	56
2014	Executive	26	30	17	17	4	0	4	23	59	23
2014	Scientific and Professional	6	19	19	26	26	4	0	54	26	68
2014	Administration and Foreign Services	11	24	31	21	10	2	2	32	36	369
2014	Administrative Support	10	13	32	21	11	6	6	37	26	148
2014	Other	12	30	30	14	9	0	6	24	44	50

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	8	20	28	24	16	0	4	42	29	25
2018	Scientific and Professional	5	17	23	33	13	5	3	51	24	64
2018	Administration and Foreign Services	11	20	28	25	9	2	5	36	34	393
2018	Administrative Support	12	21	25	20	13	6	4	36	36	136
2018	Other	10	11	20	21	24	3	11	52	24	55
2017	Executive	10	15	31	25	15	0	5	42	26	20
2017	Scientific and Professional	13	7	28	23	15	5	10	44	23	61
2017	Administration and Foreign Services	8	15	32	21	12	4	8	37	27	381
2017	Administrative Support	9	12	27	21	14	5	11	42	26	128
2017	Other	5	13	19	19	23	5	16	53	23	56
2014	Executive	22	39	26	9	4	0	0	13	61	23
2014	Scientific and Professional	3	15	26	27	16	4	9	50	20	68
2014	Administration and Foreign Services	9	19	30	22	12	2	6	36	30	368
2014	Administrative Support	10	14	25	24	12	5	11	42	28	148
2014	Other	2	8	24	32	14	2	18	57	13	50

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	17	17	33	21	13	0	0	33	33	24
2018	Scientific and Professional	3	12	38	29	14	2	2	45	16	63
2018	Administration and Foreign Services	12	18	33	25	10	1	1	36	30	389
2018	Administrative Support	4	12	33	23	24	4	1	50	16	138
2018	Other	11	13	30	22	19	2	3	43	26	56
2017	Executive	0	27	25	27	18	0	4	46	28	22
2017	Scientific and Professional	3	13	34	26	17	5	2	46	18	61
2017	Administration and Foreign Services	12	18	26	31	11	1	1	43	30	378
2017	Administrative Support	3	10	33	28	16	4	5	48	15	126
2017	Other	11	15	18	25	23	1	7	52	28	56
2014	Executive	4	17	52	22	4	0	0	26	22	23
2014	Scientific and Professional	3	9	34	36	15	3	1	53	12	68
2014	Administration and Foreign Services	11	16	32	27	13	1	1	41	27	367
2014	Administrative Support	1	10	26	38	18	0	7	60	12	146
2014	Other	6	22	32	16	20	0	4	38	29	50

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	12	32	24	16	16	0	0	32	44	25
2018	Scientific and Professional	12	17	33	17	15	3	2	34	31	64
2018	Administration and Foreign Services	21	26	30	13	8	1	2	21	48	395
2018	Administrative Support	11	20	24	20	22	2	1	43	32	138
2018	Other	9	18	23	14	24	3	9	44	31	56
2017	Executive	25	24	24	24	5	0	0	28	48	21
2017	Scientific and Professional	12	21	28	23	10	3	3	35	35	61
2017	Administration and Foreign Services	21	23	29	15	9	1	1	25	45	378
2017	Administrative Support	14	24	25	13	17	2	6	32	41	128
2017	Other	12	15	13	24	25	0	13	55	30	55
2014	Executive	26	17	26	17	13	0	0	30	43	23
2014	Scientific and Professional	7	22	30	22	12	3	4	36	31	68
2014	Administration and Foreign Services	20	23	31	16	8	1	1	24	44	369
2014	Administrative Support	7	12	33	26	16	1	5	44	20	147
2014	Other	14	26	31	14	11	0	4	26	42	49

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	9	30	30	17	13	0	0	30	39	23
2018	Scientific and Professional	11	16	25	26	16	5	2	45	29	62
2018	Administration and Foreign Services	15	26	32	17	7	3	1	25	42	394
2018	Administrative Support	18	23	20	18	15	4	1	35	44	137
2018	Other	14	14	25	13	21	5	9	39	33	56
2017	Executive	10	13	37	27	13	0	0	40	23	22
2017	Scientific and Professional	18	12	18	21	18	6	6	45	34	61
2017	Administration and Foreign Services	13	25	29	19	11	2	2	31	38	379
2017	Administrative Support	17	20	28	13	11	6	6	27	41	128
2017	Other	10	19	16	22	16	8	9	45	35	56
2014	Executive	4	9	43	30	13	0	0	43	13	23
2014	Scientific and Professional	6	14	20	33	19	6	1	56	22	68
2014	Administration and Foreign Services	11	20	31	19	12	3	4	33	33	368
2014	Administrative Support	19	24	18	19	10	4	5	32	48	148
2014	Other	24	14	18	22	8	0	14	34	45	50

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	8	20	44	20	8	0	0	28	28	25
2018	Scientific and Professional	12	13	29	33	9	3	0	44	26	64
2018	Administration and Foreign Services	15	19	37	17	6	2	2	24	36	392
2018	Administrative Support	12	14	24	21	18	9	3	44	29	139
2018	Other	10	15	23	22	15	6	9	44	29	55
2017	Executive	4	36	42	13	4	0	0	18	41	22
2017	Scientific and Professional	10	12	29	20	15	11	3	41	25	61
2017	Administration and Foreign Services	10	20	35	18	10	2	4	30	32	381
2017	Administrative Support	9	19	30	17	16	4	4	36	31	128
2017	Other	8	11	25	22	19	3	12	48	22	56
2014	Executive	9	35	30	17	9	0	0	26	43	23
2014	Scientific and Professional	6	15	22	30	18	6	4	53	23	68
2014	Administration and Foreign Services	10	21	39	19	8	1	2	28	32	368
2014	Administrative Support	5	11	30	25	13	2	14	45	19	148
2014	Other	8	16	28	16	18	2	12	40	28	50

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	48	36	4	0	4	4	4	91	4	25
2018	Scientific and Professional	27	26	13	14	5	11	5	62	22	63
2018	Administration and Foreign Services	24	35	17	9	5	6	3	66	15	394
2018	Administrative Support	23	29	25	11	6	2	4	55	18	136
2018	Other	14	20	26	10	3	17	9	46	18	56
2017	Executive	50	36	4	0	0	4	4	95	0	22
2017	Scientific and Professional	20	32	5	15	10	12	7	63	31	60
2017	Administration and Foreign Services	25	38	12	11	3	7	4	71	15	381
2017	Administrative Support	35	25	19	8	5	5	2	64	15	131
2017	Other	29	22	18	8	6	11	7	62	16	56
2014	Executive	43	39	4	13	0	0	0	83	13	23
2014	Scientific and Professional	38	25	11	9	12	4	1	66	22	68
2014	Administration and Foreign Services	28	38	17	9	3	3	3	69	13	369
2014	Administrative Support	33	34	17	8	1	3	2	71	10	148
2014	Other	34	26	12	4	6	0	18	73	12	50

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	71	25	0	4	0	0	0	96	4	24
2018	Scientific and Professional	52	21	6	15	5	2	0	73	20	64
2018	Administration and Foreign Services	45	32	9	8	4	1	0	78	12	394
2018	Administrative Support	47	26	11	7	8	0	0	74	15	136
2018	Other	47	23	10	9	8	0	4	73	17	56
2017	Executive	68	27	4	0	0	0	0	96	0	22
2017	Scientific and Professional	59	16	8	3	12	2	0	76	15	61
2017	Administration and Foreign Services	44	34	7	8	5	1	0	80	13	382
2017	Administrative Support	45	29	10	10	5	1	0	74	16	131
2017	Other	40	40	4	7	4	3	1	84	12	56
2014	Executive	78	17	0	4	0	0	0	96	4	23
2014	Scientific and Professional	55	19	6	12	7	1	0	75	19	68
2014	Administration and Foreign Services	47	33	10	7	2	1	0	81	9	369
2014	Administrative Support	56	25	10	7	3	0	0	81	9	148
2014	Other	57	28	8	2	2	4	0	88	4	50

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	28	40	12	0	12	8	0	74	13	25
2018	Scientific and Professional	14	16	17	17	11	21	3	40	37	64
2018	Administration and Foreign Services	12	28	18	19	9	12	3	47	32	392
2018	Administrative Support	17	23	17	15	13	14	1	47	32	133
2018	Other	6	11	29	11	13	29	2	24	35	55
2017	Executive	35	36	9	19	0	0	0	72	19	22
2017	Scientific and Professional	15	19	15	10	17	21	3	45	36	60
2017	Administration and Foreign Services	7	27	21	12	11	18	4	44	30	381
2017	Administrative Support	18	21	14	21	12	11	3	45	39	131
2017	Other	11	14	17	10	10	34	5	41	32	55
2014	Executive	30	43	4	22	0	0	0	74	22	23
2014	Scientific and Professional	23	19	12	16	16	13	1	49	37	68
2014	Administration and Foreign Services	13	27	19	18	13	10	2	44	34	369
2014	Administrative Support	17	24	20	14	10	12	3	48	29	148
2014	Other	5	12	22	10	20	22	10	25	43	50

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	60	32	8	0	0	0	0	92	0	25
2018	Scientific and Professional	60	30	3	4	2	2	0	91	6	64
2018	Administration and Foreign Services	52	37	8	2	1	0	0	89	3	393
2018	Administrative Support	51	34	8	4	1	1	0	86	6	135
2018	Other	65	30	0	3	2	0	0	95	5	56
2017	Executive	81	13	5	0	0	0	0	95	0	22
2017	Scientific and Professional	59	28	5	3	5	0	0	87	8	61
2017	Administration and Foreign Services	49	38	8	3	2	0	0	87	5	380
2017	Administrative Support	44	37	8	7	4	0	0	82	11	131
2017	Other	54	38	2	3	2	0	2	93	5	54
2014	Executive	48	39	4	9	0	0	0	87	9	23
2014	Scientific and Professional	49	40	0	6	3	1	0	91	9	68
2014	Administration and Foreign Services	46	41	7	6	0	0	0	87	6	368
2014	Administrative Support	42	38	11	7	2	0	0	80	9	148
2014	Other	56	36	2	4	2	0	0	92	6	50

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	36	4	4	0	4	0	92	4	25
2018	Scientific and Professional	56	24	12	3	3	2	0	82	6	64
2018	Administration and Foreign Services	40	43	9	6	1	1	0	84	7	393
2018	Administrative Support	40	38	12	4	3	1	1	81	7	136
2018	Other	46	30	11	8	2	2	1	79	10	56

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	24	8	12	4	0	0	76	16	25
2018	Scientific and Professional	38	48	5	5	3	2	0	88	8	64
2018	Administration and Foreign Services	39	37	12	7	5	0	0	76	12	391
2018	Administrative Support	34	39	15	6	5	1	0	74	11	137
2018	Other	25	36	14	4	17	0	4	64	21	56
2017	Executive	40	38	13	9	0	0	0	78	9	22
2017	Scientific and Professional	51	23	8	11	7	0	0	74	18	61
2017	Administration and Foreign Services	38	41	9	7	3	0	1	80	11	382
2017	Administrative Support	39	35	15	6	3	0	1	75	9	131
2017	Other	29	32	7	11	9	4	7	70	22	56
2014	Executive	43	30	4	17	0	0	4	77	18	23
2014	Scientific and Professional	35	36	9	10	9	1	0	72	19	68
2014	Administration and Foreign Services	33	40	12	8	5	1	1	74	14	369
2014	Administrative Support	42	28	15	8	5	0	3	72	13	148
2014	Other	25	28	26	14	8	0	0	52	22	50

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	68	16	12	0	4	0	0	84	4	25
2018	Scientific and Professional	45	33	15	2	3	2	0	80	4	64
2018	Administration and Foreign Services	48	32	11	5	3	1	0	80	8	392
2018	Administrative Support	49	32	10	4	4	1	1	81	8	136
2018	Other	46	33	9	9	2	2	0	80	11	55
2017	Executive	55	18	19	4	0	4	0	76	5	22
2017	Scientific and Professional	49	28	12	3	7	2	0	78	10	61
2017	Administration and Foreign Services	46	33	9	7	3	2	0	81	10	382
2017	Administrative Support	52	31	9	5	2	2	0	84	7	131
2017	Other	47	25	8	3	6	7	3	81	10	56
2014	Executive	57	30	4	4	0	0	4	91	5	23
2014	Scientific and Professional	49	25	7	4	10	4	0	77	15	68
2014	Administration and Foreign Services	43	34	11	6	2	2	1	80	8	369
2014	Administrative Support	50	28	13	3	3	1	1	81	6	148
2014	Other	51	26	16	4	2	2	0	78	6	50

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	60	24	8	4	4	0	0	84	8	25
2018	Scientific and Professional	45	36	3	11	3	2	0	82	14	63
2018	Administration and Foreign Services	47	34	8	8	3	0	0	82	11	390
2018	Administrative Support	43	38	10	5	4	0	1	81	9	136
2018	Other	41	39	5	5	8	2	2	82	13	56
2017	Executive	55	22	14	9	0	0	0	77	9	22
2017	Scientific and Professional	51	28	8	7	7	0	0	79	13	61
2017	Administration and Foreign Services	43	37	9	7	4	0	1	80	11	381
2017	Administrative Support	46	38	9	5	2	1	0	84	6	131
2017	Other	46	31	4	7	8	2	3	81	15	56
2014	Executive	57	30	0	4	4	0	4	91	9	23
2014	Scientific and Professional	42	23	14	10	9	1	0	66	19	68
2014	Administration and Foreign Services	40	35	12	10	2	0	0	76	12	369
2014	Administrative Support	49	33	11	3	3	0	1	83	6	148
2014	Other	40	30	14	8	8	0	0	70	16	50

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	60	20	8	4	4	4	0	83	8	25
2018	Scientific and Professional	61	19	6	9	3	2	0	81	12	64
2018	Administration and Foreign Services	56	26	8	6	4	1	0	83	9	390
2018	Administrative Support	52	27	10	6	3	2	0	80	9	135
2018	Other	56	18	7	9	9	2	0	75	18	56
2017	Executive	59	27	9	0	4	0	0	87	4	22
2017	Scientific and Professional	61	18	5	5	10	2	0	80	15	61
2017	Administration and Foreign Services	58	23	8	6	3	2	1	83	9	382
2017	Administrative Support	58	26	11	2	2	2	0	86	3	131
2017	Other	52	26	9	3	6	3	0	82	9	56

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	58	25	8	8	0	0	0	83	8	24
2018	Scientific and Professional	52	25	11	6	4	2	0	78	11	64
2018	Administration and Foreign Services	49	29	8	7	5	0	0	79	13	390
2018	Administrative Support	51	30	10	4	4	1	0	81	8	135
2018	Other	52	22	7	12	8	0	0	74	20	56
2017	Executive	55	22	14	9	0	0	0	77	9	22
2017	Scientific and Professional	57	23	5	7	8	0	0	80	15	61
2017	Administration and Foreign Services	54	25	10	6	4	0	1	80	10	380
2017	Administrative Support	55	28	11	5	2	0	0	83	6	131
2017	Other	58	18	4	5	11	2	2	79	17	56
2014	Executive	61	13	4	13	4	0	4	77	18	23
2014	Scientific and Professional	52	19	9	6	12	3	0	73	18	68
2014	Administration and Foreign Services	48	31	11	6	4	1	0	79	10	369
2014	Administrative Support	51	37	7	4	2	0	0	87	6	148
2014	Other	49	26	16	8	2	0	0	74	10	50

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	38	33	10	19	0	0	0	71	19	21
2018	Administration and Foreign Services	25	49	12	5	1	1	8	80	7	88
2017	Executive	38	40	6	16	0	0	0	77	16	18
2017	Scientific and Professional	36	20	0	18	27	0	0	56	44	11
2017	Administration and Foreign Services	29	32	10	8	2	6	13	75	13	91
2014	Executive	17	43	9	22	0	0	9	67	24	23
2014	Administration and Foreign Services	29	43	12	9	4	2	1	74	13	90

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	28	24	24	20	4	0	0	52	24	25
2018	Scientific and Professional	38	23	11	9	12	6	0	66	22	65
2018	Administration and Foreign Services	25	31	20	11	6	6	0	60	18	395
2018	Administrative Support	31	30	20	4	6	8	1	67	11	138
2018	Other	35	30	11	4	4	16	0	77	9	55
2017	Executive	37	27	19	4	13	0	0	64	18	22
2017	Scientific and Professional	28	34	7	8	10	13	0	71	21	61
2017	Administration and Foreign Services	27	35	16	10	6	6	0	66	17	382
2017	Administrative Support	27	38	18	6	5	6	0	69	12	130
2017	Other	47	28	13	2	2	7	1	81	4	56
2014	Executive	17	35	22	26	0	0	0	52	26	23
2014	Scientific and Professional	35	29	7	7	4	17	0	78	14	68
2014	Administration and Foreign Services	21	34	19	12	5	9	0	60	19	369
2014	Administrative Support	26	37	15	7	2	13	0	72	10	148
2014	Other	32	38	16	4	6	2	2	73	11	50

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	36	24	24	12	4	0	0	60	16	25
2018	Scientific and Professional	35	23	13	16	12	2	0	60	28	65
2018	Administration and Foreign Services	20	33	21	14	9	2	1	55	24	395
2018	Administrative Support	32	30	19	9	9	2	0	63	18	138
2018	Other	34	26	14	15	6	5	0	63	22	56
2017	Executive	37	31	19	9	4	0	0	68	13	22
2017	Scientific and Professional	28	36	12	7	13	5	0	67	21	61
2017	Administration and Foreign Services	20	35	16	20	8	2	0	55	29	382
2017	Administrative Support	23	37	15	15	6	4	0	63	22	130
2017	Other	35	29	13	15	4	2	1	67	20	55
2014	Executive	22	35	9	26	9	0	0	57	35	23
2014	Scientific and Professional	26	31	11	16	9	6	1	61	27	68
2014	Administration and Foreign Services	16	33	19	17	12	4	0	50	30	368
2014	Administrative Support	23	35	22	10	2	7	1	63	13	148
2014	Other	22	26	14	22	12	2	2	51	35	50

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	20	36	28	16	0	0	0	56	16	25
2018	Scientific and Professional	18	34	16	13	10	9	0	58	25	65
2018	Administration and Foreign Services	14	29	25	16	11	5	0	45	28	394
2018	Administrative Support	24	29	22	10	8	7	0	57	20	136
2018	Other	20	33	7	18	10	13	0	60	32	55
2017	Executive	28	31	14	18	9	0	0	59	27	22
2017	Scientific and Professional	21	31	18	8	12	10	0	58	22	61
2017	Administration and Foreign Services	12	33	20	21	9	5	0	48	32	381
2017	Administrative Support	17	34	12	19	9	8	0	55	31	130
2017	Other	25	25	20	17	6	7	1	54	25	56
2014	Executive	13	30	4	30	22	0	0	43	52	23
2014	Scientific and Professional	19	28	14	18	10	10	0	53	31	67
2014	Administration and Foreign Services	9	27	24	22	13	6	0	38	37	368
2014	Administrative Support	18	28	25	13	3	13	1	52	19	148
2014	Other	20	22	18	14	22	2	2	44	37	50

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	21	38	21	21	0	0	0	58	21	24
2018	Scientific and Professional	12	34	8	25	15	6	0	49	42	65
2018	Administration and Foreign Services	12	32	18	22	14	2	0	45	37	393
2018	Administrative Support	25	32	14	13	11	5	0	60	25	138
2018	Other	24	33	14	13	9	7	0	61	24	56
2017	Executive	31	40	10	9	4	6	0	75	14	22
2017	Scientific and Professional	13	42	10	8	15	11	0	62	26	61
2017	Administration and Foreign Services	12	36	17	22	10	4	0	49	33	381
2017	Administrative Support	18	33	16	20	9	3	0	53	30	130
2017	Other	23	43	12	7	6	7	1	73	14	56
2014	Executive	26	22	13	26	13	0	0	48	39	23
2014	Scientific and Professional	23	28	13	13	15	7	1	56	30	68
2014	Administration and Foreign Services	11	29	24	19	14	4	0	42	34	368
2014	Administrative Support	14	38	18	14	8	7	1	57	24	147
2014	Other	14	28	14	22	14	6	2	46	39	50

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	40	48	8	4	0	0	0	88	4	25
2018	Scientific and Professional	29	48	10	5	6	3	0	79	11	63
2018	Administration and Foreign Services	21	43	17	13	5	0	0	65	18	396
2018	Administrative Support	25	51	11	7	4	2	0	77	11	136
2018	Other	38	38	11	8	0	6	0	81	8	55
2017	Executive	39	43	5	9	5	0	0	81	14	21
2017	Scientific and Professional	33	46	7	7	5	3	0	81	12	61
2017	Administration and Foreign Services	27	42	16	8	6	2	0	70	14	380
2017	Administrative Support	23	48	15	11	3	1	0	71	14	131
2017	Other	36	47	10	5	0	0	1	84	5	56
2014	Executive	17	57	13	4	9	0	0	74	13	23
2014	Scientific and Professional	31	50	9	7	0	3	0	83	8	68
2014	Administration and Foreign Services	23	43	18	9	6	1	0	66	15	368
2014	Administrative Support	27	41	14	9	4	5	1	72	14	148
2014	Other	29	28	28	12	4	0	0	56	16	50

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	72	20	0	4	0	4	0	96	4	25
2018	Scientific and Professional	52	35	6	4	2	2	0	88	6	64
2018	Administration and Foreign Services	39	41	8	8	3	1	0	81	11	394
2018	Administrative Support	33	35	17	7	7	2	0	69	14	138
2018	Other	46	34	11	4	4	1	0	81	8	55
2017	Executive	68	19	9	0	4	0	0	87	4	22
2017	Scientific and Professional	52	31	6	3	5	2	0	85	8	61
2017	Administration and Foreign Services	43	37	9	6	2	2	0	82	8	381
2017	Administrative Support	34	32	21	8	3	2	0	68	11	131
2017	Other	41	45	6	0	6	0	1	88	6	56
2014	Executive	61	17	13	9	0	0	0	78	9	23
2014	Scientific and Professional	41	39	10	4	0	4	1	85	5	68
2014	Administration and Foreign Services	37	40	9	7	4	3	1	79	12	369
2014	Administrative Support	30	39	14	6	3	5	3	75	9	148
2014	Other	52	28	9	6	4	2	0	81	10	50

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	50	38	8	4	0	0	88	4	24
2018	Scientific and Professional	39	33	12	9	3	3	75	13	64
2018	Administration and Foreign Services	31	36	20	6	4	2	69	10	395
2018	Administrative Support	34	37	15	7	5	1	72	13	137
2018	Other	44	22	23	6	4	2	67	10	56

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	28	28	12	16	4	4	8	64	23	25
2018	Scientific and Professional	27	27	9	11	16	11	0	60	30	64
2018	Administration and Foreign Services	16	30	15	18	10	8	2	51	32	394
2018	Administrative Support	28	25	18	10	10	7	1	58	22	137
2018	Other	19	17	13	11	11	14	15	52	30	55
2017	Executive	27	42	14	9	4	0	4	71	14	22
2017	Scientific and Professional	20	23	15	8	15	15	3	53	29	60
2017	Administration and Foreign Services	22	29	15	13	9	8	3	58	25	382
2017	Administrative Support	25	28	18	12	7	11	0	59	22	131
2017	Other	14	22	13	15	8	16	14	51	31	56
2014	Executive	22	0	22	17	13	0	26	29	41	23
2014	Scientific and Professional	21	20	8	16	13	17	4	52	37	68
2014	Administration and Foreign Services	15	29	15	15	14	10	3	50	33	369
2014	Administrative Support	13	24	16	12	14	15	6	46	34	147
2014	Other	18	14	24	8	10	8	18	43	24	50

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	36	28	24	8	0	0	4	67	8	25
2018	Scientific and Professional	24	35	8	14	11	7	2	64	27	64
2018	Administration and Foreign Services	17	32	19	16	13	2	0	51	30	396
2018	Administrative Support	28	31	15	12	11	4	1	61	24	137
2018	Other	15	33	22	10	11	6	3	53	24	56
2017	Executive	33	50	13	4	0	0	0	82	4	22
2017	Scientific and Professional	30	24	20	13	7	6	0	58	21	61
2017	Administration and Foreign Services	19	32	18	15	10	5	1	54	26	379
2017	Administrative Support	21	32	20	13	10	4	0	55	24	131
2017	Other	35	22	17	9	4	10	3	66	15	56
2014	Executive	26	26	13	26	4	0	4	55	32	23
2014	Scientific and Professional	25	32	16	13	7	7	0	61	22	68
2014	Administration and Foreign Services	17	34	19	16	10	4	0	53	27	369
2014	Administrative Support	21	22	20	11	15	7	3	48	29	148
2014	Other	11	20	20	12	16	4	18	39	36	50

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	28	16	12	12	12	8	12	55	30	25
2018	Scientific and Professional	30	21	11	14	15	6	3	55	32	64
2018	Administration and Foreign Services	15	25	15	17	22	3	3	43	42	395
2018	Administrative Support	19	26	20	12	17	3	2	47	31	138
2018	Other	21	18	10	13	17	7	14	49	38	56
2017	Executive	19	36	9	18	0	0	18	68	22	22
2017	Scientific and Professional	25	36	10	11	10	6	2	66	23	61
2017	Administration and Foreign Services	14	23	17	21	20	3	2	39	43	381
2017	Administrative Support	16	20	17	14	28	4	1	38	44	131
2017	Other	21	17	18	8	13	5	18	50	27	56
2014	Executive	22	35	4	17	17	0	4	59	36	23
2014	Scientific and Professional	13	28	22	17	13	6	0	44	32	68
2014	Administration and Foreign Services	12	23	15	21	23	4	2	38	46	369
2014	Administrative Support	15	18	13	17	29	4	4	36	49	148
2014	Other	7	22	14	12	16	4	26	40	39	50

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	44	40	8	4	0	0	4	88	4	25
2018	Scientific and Professional	33	31	12	14	8	2	0	65	22	64
2018	Administration and Foreign Services	18	41	22	12	6	1	0	60	19	394
2018	Administrative Support	21	40	18	7	8	5	1	65	16	137
2018	Other	30	26	19	9	8	6	2	61	18	56
2017	Executive	50	45	0	4	0	0	0	96	4	22
2017	Scientific and Professional	30	37	12	7	7	8	0	73	14	61
2017	Administration and Foreign Services	19	40	21	11	5	4	0	62	16	380
2017	Administrative Support	18	31	24	14	7	5	0	53	22	131
2017	Other	36	30	15	8	5	2	5	70	14	56

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	54	29	13	4	0	0	0	83	4	24
2018	Scientific and Professional	42	28	14	3	2	10	2	79	5	64
2018	Administration and Foreign Services	37	40	15	3	2	3	0	80	5	392
2018	Administrative Support	43	34	13	4	3	2	0	79	7	138
2018	Other	45	25	10	8	5	7	0	76	14	54
2017	Executive	63	19	13	4	0	0	0	82	4	22
2017	Scientific and Professional	41	35	8	2	5	8	0	84	7	60
2017	Administration and Foreign Services	40	33	15	2	3	6	1	79	5	379
2017	Administrative Support	36	34	18	4	4	4	0	73	8	130
2017	Other	44	31	9	4	3	7	1	82	8	56
2014	Executive	43	39	4	13	0	0	0	83	13	23
2014	Scientific and Professional	45	34	13	1	0	6	0	85	2	68
2014	Administration and Foreign Services	42	36	11	3	3	5	0	82	7	369
2014	Administrative Support	42	32	12	7	3	3	1	78	10	148
2014	Other	41	36	9	0	2	10	2	88	2	50

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	48	39	9	4	0	0	0	87	4	23
2018	Scientific and Professional	54	20	16	4	3	3	0	77	7	65
2018	Administration and Foreign Services	34	42	13	7	2	1	0	78	9	390
2018	Administrative Support	46	36	11	4	2	1	0	83	6	138
2018	Other	51	31	8	9	0	2	0	83	9	55
2017	Executive	64	32	4	0	0	0	0	96	0	22
2017	Scientific and Professional	41	40	8	5	3	3	0	83	9	61
2017	Administration and Foreign Services	36	41	11	6	3	2	0	79	10	382
2017	Administrative Support	43	38	14	4	1	1	0	81	5	131
2017	Other	38	49	6	3	0	2	1	91	4	56
2014	Executive	61	35	0	0	0	4	0	100	0	23
2014	Scientific and Professional	48	36	7	6	0	3	0	86	6	68
2014	Administration and Foreign Services	40	37	10	8	2	2	0	79	11	368
2014	Administrative Support	46	31	15	4	2	2	0	79	6	148
2014	Other	38	46	4	4	2	4	2	90	6	50

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	50	36	9	5	0	0	0	86	5	22
2018	Scientific and Professional	55	27	8	4	5	2	0	83	9	65
2018	Administration and Foreign Services	45	35	9	8	3	0	0	80	11	393
2018	Administrative Support	57	30	7	3	3	0	0	87	6	138
2018	Other	56	27	8	2	8	0	0	83	10	55
2017	Executive	68	27	0	0	4	0	0	96	4	22
2017	Scientific and Professional	60	23	3	8	5	0	0	83	13	60
2017	Administration and Foreign Services	43	40	8	5	3	0	0	83	8	381
2017	Administrative Support	47	41	7	4	2	0	0	88	5	131
2017	Other	52	30	7	9	0	0	1	84	9	56
2014	Executive	61	30	4	4	0	0	0	91	4	23
2014	Scientific and Professional	50	45	1	1	0	3	0	97	2	68
2014	Administration and Foreign Services	49	34	7	7	3	0	0	83	10	369
2014	Administrative Support	53	34	9	1	3	0	0	87	4	148
2014	Other	50	40	4	4	0	0	2	92	4	50

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	46	33	13	8	0	0	0	79	8	24
2018	Scientific and Professional	44	33	8	5	6	3	0	80	12	64
2018	Administration and Foreign Services	30	35	17	10	8	1	0	65	18	391
2018	Administrative Support	43	33	12	5	7	0	0	76	12	138
2018	Other	45	26	10	13	6	0	0	71	19	55
2017	Executive	55	27	10	9	0	0	0	81	9	22
2017	Scientific and Professional	52	23	15	2	7	2	0	76	8	61
2017	Administration and Foreign Services	33	32	19	10	5	0	0	65	15	382
2017	Administrative Support	39	33	16	5	5	2	0	73	10	130
2017	Other	40	31	15	13	0	0	1	72	13	56
2014	Executive	35	35	13	17	0	0	0	70	17	23
2014	Scientific and Professional	38	32	11	13	3	3	0	72	17	68
2014	Administration and Foreign Services	29	35	17	14	5	0	0	64	19	369
2014	Administrative Support	33	38	17	5	5	1	0	72	11	148
2014	Other	33	48	6	10	4	0	0	80	14	50

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	42	33	17	4	0	4	0	78	4	24
2018	Scientific and Professional	46	34	8	4	4	3	0	83	9	65
2018	Administration and Foreign Services	32	35	16	11	6	0	0	67	17	391
2018	Administrative Support	43	36	10	5	5	0	0	80	10	138
2018	Other	35	39	8	10	8	0	0	74	18	53
2017	Executive	64	22	10	0	4	0	0	86	4	22
2017	Scientific and Professional	55	25	10	5	3	2	0	81	9	60
2017	Administration and Foreign Services	33	37	15	9	6	0	0	70	15	380
2017	Administrative Support	40	37	13	4	5	1	0	77	9	130
2017	Other	43	35	9	9	2	0	1	80	11	56
2014	Executive	43	30	0	26	0	0	0	74	26	23
2014	Scientific and Professional	36	34	14	10	3	1	0	72	13	68
2014	Administration and Foreign Services	28	37	14	15	6	0	0	66	20	368
2014	Administrative Support	36	38	15	7	4	0	0	74	11	148
2014	Other	35	49	6	8	2	0	0	84	10	50

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	38	38	4	21	0	0	0	75	21	24
2018	Scientific and Professional	41	20	14	9	11	3	2	65	20	65
2018	Administration and Foreign Services	32	26	17	14	7	3	1	60	22	392
2018	Administrative Support	38	22	16	9	9	7	0	64	19	138
2018	Other	32	30	16	10	2	6	5	69	13	55
2017	Executive	42	31	19	4	0	4	0	76	5	22
2017	Scientific and Professional	48	26	10	8	7	2	0	75	15	61
2017	Administration and Foreign Services	29	28	20	11	7	4	1	60	19	381
2017	Administrative Support	32	35	16	6	7	4	0	69	14	130
2017	Other	28	40	12	7	3	3	5	75	12	56
2014	Executive	43	17	9	26	4	0	0	61	30	23
2014	Scientific and Professional	39	23	16	9	4	9	0	68	14	68
2014	Administration and Foreign Services	30	25	19	13	10	3	0	57	24	369
2014	Administrative Support	30	23	17	14	7	8	1	59	22	148
2014	Other	34	22	24	10	4	2	4	60	15	50

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Executive	40	24	36	25
2018	Scientific and Professional	26	46	28	65
2018	Administration and Foreign Services	28	34	38	397
2018	Administrative Support	31	31	39	140
2018	Other	21	48	31	57
2017	Executive	31	27	42	22
2017	Scientific and Professional	21	46	33	61
2017	Administration and Foreign Services	23	40	37	382
2017	Administrative Support	23	37	41	131
2017	Other	25	45	30	56
2014	Executive	43	13	43	23
2014	Scientific and Professional	27	47	26	68
2014	Administration and Foreign Services	23	41	36	369
2014	Administrative Support	28	33	38	148
2014	Other	34	40	26	50

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Executive	10	30	50	0	0	10	10
2018	Scientific and Professional	16	30	48	6	0	0	17
2018	Administration and Foreign Services	10	29	39	7	10	5	113
2018	Administrative Support	19	21	33	7	14	7	43
2018	Other	26	0	0	17	57	0	12
2017	Scientific and Professional	7	16	77	0	0	0	13
2017	Administration and Foreign Services	13	14	51	5	6	12	90
2017	Administrative Support	17	17	36	7	24	0	30
2017	Other	38	8	8	13	27	8	14
2014	Executive	30	10	50	10	9999	0	10
2014	Scientific and Professional	31	16	48	5	9999	0	19
2014	Administration and Foreign Services	17	19	46	7	9999	12	84
2014	Administrative Support	16	10	38	7	9999	29	42
2014	Other	23	17	12	12	9999	37	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Scientific and Professional	17	83	65
2018	Administration and Foreign Services	13	87	394
2018	Administrative Support	14	86	139

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	45	49
2018	Administrative Support	53	19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	50	49
2018	Administrative Support	53	19

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Administrative Support	0	19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Scientific and Professional	11
2018	Administration and Foreign Services	49
2018	Administrative Support	19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administrative Support	0	19

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	47	49
2018	Administrative Support	42	19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	30	49
2018	Administrative Support	53	19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	45	11
2018	Administration and Foreign Services	37	49
2018	Administrative Support	47	19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	46	49
2018	Administrative Support	53	19

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	55	11
2018	Administration and Foreign Services	34	49

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	65	49
2018	Administrative Support	47	19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	31	49

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administrative Support	0	19

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administration and Foreign Services	15	49

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	55	11
2018	Administration and Foreign Services	46	49
2018	Administrative Support	53	19

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administration and Foreign Services	31	49

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	15	49

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	46	49
2018	Administrative Support	63	19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	32	49

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administration and Foreign Services	12	49

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administration and Foreign Services	22	49
2018	Administrative Support	37	19

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administration and Foreign Services	9	49

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	16	49

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administrative Support	0	19

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	45	11
2018	Administration and Foreign Services	27	49

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	17	47

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	18	47
2018	Administrative Support	33	15

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administration and Foreign Services	12	47

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	10	47

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Administrative Support	0	15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	17	47
2018	Administrative Support	0	15

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	20	47

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	49	47
2018	Administrative Support	33	15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11
2018	Administrative Support	0	15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	40	47
2018	Administrative Support	40	15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	11

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	20	47

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	42	17	21	0	0	21	0	74	0	24
2018	Scientific and Professional	16	20	14	5	12	29	3	54	25	65
2018	Administration and Foreign Services	16	22	21	5	4	28	5	56	13	389
2018	Administrative Support	28	16	18	6	3	23	6	62	12	138
2018	Other	15	13	25	2	4	38	3	48	9	56
2017	Executive	40	35	5	0	4	10	4	89	5	22
2017	Scientific and Professional	15	11	7	5	13	37	11	51	35	61
2017	Administration and Foreign Services	20	20	18	6	5	27	5	58	16	382
2017	Administrative Support	18	19	22	5	5	24	8	55	14	131
2017	Other	17	13	17	6	4	30	13	54	17	56
2014	Executive	35	22	13	13	0	13	4	68	16	23
2014	Scientific and Professional	16	10	20	7	4	35	7	45	20	68
2014	Administration and Foreign Services	14	19	19	8	4	33	3	51	19	369
2014	Administrative Support	13	19	18	4	4	32	10	54	14	148
2014	Other	6	12	20	2	4	28	28	41	14	50

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	50	33	4	4	0	8	0	91	5	24
2018	Scientific and Professional	26	30	14	6	6	17	2	68	15	65
2018	Administration and Foreign Services	28	32	22	5	2	10	0	67	8	387
2018	Administrative Support	38	30	14	4	2	10	1	77	7	138
2018	Other	34	23	25	4	2	12	1	65	7	56
2017	Executive	59	31	5	0	4	0	0	90	4	22
2017	Scientific and Professional	31	27	10	5	10	16	0	70	18	61
2017	Administration and Foreign Services	30	35	17	5	3	9	1	72	9	380
2017	Administrative Support	27	36	16	5	3	12	2	73	9	128
2017	Other	29	26	18	10	2	9	6	65	13	56
2014	Executive	39	26	17	13	0	4	0	68	14	23
2014	Scientific and Professional	23	24	20	9	3	19	1	60	15	68
2014	Administration and Foreign Services	20	31	19	8	3	19	1	63	13	369
2014	Administrative Support	27	30	19	3	4	14	3	69	8	148
2014	Other	22	26	20	2	2	18	11	67	5	50

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Scientific and Professional	8	92	63
2018	Administration and Foreign Services	7	93	393
2018	Administrative Support	6	94	139

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	34	28

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	75	28

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	28

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	28

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	28

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	23	28

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	23	28

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	54	28

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	51	28

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	21	28

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	28

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	28

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	24	28

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	31	27

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	31	27

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	21	27

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	27

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	43	27

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	26

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	26

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	46	26

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	54	26

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	68	26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	40	28	12	4	0	8	8	81	5	25
2018	Scientific and Professional	17	17	17	9	2	35	3	55	16	64
2018	Administration and Foreign Services	18	17	23	4	2	32	4	55	10	392
2018	Administrative Support	27	18	19	4	4	22	6	63	11	140
2018	Other	14	10	27	0	2	44	3	45	4	56
2017	Executive	44	18	9	0	4	19	5	82	6	22
2017	Scientific and Professional	16	8	7	7	7	44	11	55	30	61
2017	Administration and Foreign Services	19	18	18	3	2	35	4	63	8	381
2017	Administrative Support	21	18	28	2	1	21	10	56	4	131
2017	Other	15	17	9	8	4	39	8	61	21	56
2014	Executive	39	30	4	9	4	9	4	80	15	23
2014	Scientific and Professional	17	13	16	0	0	48	6	65	0	68
2014	Administration and Foreign Services	16	16	19	2	2	38	6	58	7	368
2014	Administrative Support	19	13	19	5	1	33	10	55	12	148
2014	Other	13	10	20	2	0	33	22	51	4	50

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	28	12	4	0	0	4	83	4	25
2018	Scientific and Professional	29	33	13	6	3	14	0	73	11	64
2018	Administration and Foreign Services	31	31	19	5	2	12	0	70	8	393
2018	Administrative Support	36	29	18	4	3	9	1	73	7	139
2018	Other	37	19	27	2	0	14	1	66	2	57
2017	Executive	68	18	10	0	4	0	0	86	4	22
2017	Scientific and Professional	33	25	7	5	8	18	3	74	17	60
2017	Administration and Foreign Services	31	37	14	2	2	13	0	78	5	381
2017	Administrative Support	32	32	15	3	1	15	2	77	5	131
2017	Other	33	31	9	8	2	11	7	78	11	56
2014	Executive	43	35	4	13	0	4	0	82	14	23
2014	Scientific and Professional	34	24	16	1	0	25	0	77	2	68
2014	Administration and Foreign Services	28	28	18	2	2	20	1	71	6	369
2014	Administrative Support	33	24	20	3	2	17	1	69	6	148
2014	Other	28	20	18	2	2	20	11	69	6	50

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	17	33	17	13	21	0	0	50	33	24
2018	Scientific and Professional	9	26	23	23	14	2	3	37	39	65
2018	Administration and Foreign Services	17	21	24	18	18	0	2	39	36	394
2018	Administrative Support	22	19	20	15	21	1	1	42	37	139
2018	Other	36	22	19	9	12	0	1	59	21	57
2017	Executive	36	15	27	9	13	0	0	51	22	22
2017	Scientific and Professional	24	29	10	5	25	2	5	58	32	61
2017	Administration and Foreign Services	15	23	23	19	18	0	2	39	37	381
2017	Administrative Support	12	21	22	9	35	2	1	33	44	130
2017	Other	25	27	16	13	14	2	3	55	29	56

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	13	21	42	8	17	0	0	33	25	24
2018	Scientific and Professional	12	39	27	17	4	2	0	52	21	65
2018	Administration and Foreign Services	10	20	29	22	18	0	1	30	40	396
2018	Administrative Support	27	21	31	12	7	1	1	49	20	137
2018	Other	18	21	23	18	18	0	1	40	36	57
2017	Executive	18	27	14	24	18	0	0	44	42	22
2017	Scientific and Professional	19	28	30	10	8	3	2	49	19	60
2017	Administration and Foreign Services	12	25	25	19	18	0	1	38	38	382
2017	Administrative Support	18	21	31	13	14	1	2	40	27	131
2017	Other	12	17	33	18	18	0	1	29	37	56

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	20	20	32	12	16	0	0	40	28	25
2018	Scientific and Professional	23	36	25	13	2	2	0	60	15	65
2018	Administration and Foreign Services	17	24	29	16	12	1	2	42	28	393
2018	Administrative Support	29	33	24	8	4	1	1	64	12	140
2018	Other	30	22	22	7	17	0	1	53	24	57
2017	Executive	22	22	24	10	22	0	0	44	32	22
2017	Scientific and Professional	27	33	22	8	7	2	2	62	16	60
2017	Administration and Foreign Services	18	32	18	15	14	0	2	51	30	381
2017	Administrative Support	25	30	28	4	7	1	5	58	12	131
2017	Other	26	29	19	7	15	0	3	57	23	56

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	8	16	44	8	24	0	0	24	32	25
2018	Scientific and Professional	19	30	19	15	12	3	2	52	29	65
2018	Administration and Foreign Services	11	23	26	22	16	0	1	35	38	392
2018	Administrative Support	27	19	22	16	14	2	0	47	31	139
2018	Other	28	20	22	10	15	0	5	51	26	55
2017	Executive	5	37	20	9	29	0	0	42	38	21
2017	Scientific and Professional	22	26	15	11	20	5	2	51	33	61
2017	Administration and Foreign Services	13	22	25	22	19	0	0	34	41	380
2017	Administrative Support	15	15	32	14	19	2	2	31	35	131
2017	Other	19	18	20	11	29	2	1	39	41	56

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	28	16	32	12	8	0	4	46	21	25
2018	Scientific and Professional	35	34	15	5	4	3	3	74	10	65
2018	Administration and Foreign Services	37	20	15	9	10	1	8	63	21	394
2018	Administrative Support	60	14	9	3	2	1	11	84	6	139
2018	Other	41	19	13	6	13	0	8	66	20	57
2017	Executive	22	22	32	6	18	0	0	44	24	22
2017	Scientific and Professional	33	30	23	0	7	2	7	68	7	61
2017	Administration and Foreign Services	38	23	12	9	8	0	9	67	19	378
2017	Administrative Support	49	17	10	4	4	2	15	79	9	131
2017	Other	30	21	25	6	10	0	8	56	17	56

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	24	12	36	8	20	0	0	36	28	25
2018	Scientific and Professional	28	28	29	8	6	2	0	57	14	64
2018	Administration and Foreign Services	28	20	24	13	14	0	1	49	27	393
2018	Administrative Support	42	23	21	4	6	1	3	68	10	139
2018	Other	35	22	15	12	15	0	1	58	27	57
2017	Executive	27	28	27	10	9	0	0	55	19	22
2017	Scientific and Professional	30	31	21	11	2	2	3	64	14	61
2017	Administration and Foreign Services	26	25	23	14	9	1	2	53	24	378
2017	Administrative Support	35	27	21	9	6	2	2	63	15	130
2017	Other	23	22	25	23	6	0	1	45	30	56

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	44	24	28	0	4	0	0	68	4	25
2018	Scientific and Professional	26	38	21	6	7	2	0	64	14	65
2018	Administration and Foreign Services	21	35	24	11	6	1	2	58	18	393
2018	Administrative Support	39	30	19	7	2	1	1	71	10	138
2018	Other	43	29	8	7	7	0	6	75	16	57
2017	Executive	27	51	18	0	4	0	0	78	4	22
2017	Scientific and Professional	34	25	17	10	8	3	3	62	20	60
2017	Administration and Foreign Services	25	30	23	14	6	1	2	56	20	379
2017	Administrative Support	26	31	22	10	5	2	4	60	16	130
2017	Other	44	27	9	9	5	2	3	75	15	56

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	20	32	28	16	4	0	0	52	20	25
2018	Scientific and Professional	23	36	19	12	9	2	0	60	21	65
2018	Administration and Foreign Services	16	28	27	16	10	1	1	45	27	393
2018	Administrative Support	36	27	22	9	6	1	0	63	15	138
2018	Other	43	31	12	6	4	0	5	78	10	57
2017	Executive	18	24	31	14	13	0	0	42	27	22
2017	Scientific and Professional	20	34	15	18	5	3	5	59	25	61
2017	Administration and Foreign Services	20	32	22	17	8	0	1	52	26	378
2017	Administrative Support	23	30	26	10	8	0	2	55	18	130
2017	Other	37	32	15	5	3	0	7	74	9	56

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	36	24	16	20	4	0	0	60	24	25
2018	Scientific and Professional	29	31	23	8	7	2	0	61	15	65
2018	Administration and Foreign Services	26	28	28	10	7	0	1	54	17	392
2018	Administrative Support	40	30	17	7	3	1	1	72	10	139
2018	Other	51	29	8	4	4	0	5	83	8	57
2017	Executive	31	24	41	0	4	0	0	55	4	22
2017	Scientific and Professional	26	35	16	10	7	2	5	65	18	61
2017	Administration and Foreign Services	30	31	21	9	5	1	2	63	15	379
2017	Administrative Support	32	31	22	6	5	2	2	65	12	130
2017	Other	43	20	19	14	2	0	1	64	16	56

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	40	20	16	20	4	0	0	60	24	25
2018	Scientific and Professional	37	30	12	6	12	2	0	69	19	64
2018	Administration and Foreign Services	28	27	25	14	6	1	1	56	19	390
2018	Administrative Support	43	25	22	4	4	1	1	69	9	136
2018	Other	36	31	18	7	2	2	5	71	10	57
2017	Executive	37	23	14	26	0	0	0	60	26	21
2017	Scientific and Professional	31	36	8	11	7	2	5	72	19	61
2017	Administration and Foreign Services	30	32	22	11	3	1	2	63	15	375
2017	Administrative Support	31	31	22	9	4	1	2	64	13	129
2017	Other	39	20	27	7	6	0	1	60	13	56

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	48	36	8	4	4	0	0	84	8	25
2018	Scientific and Professional	63	19	7	2	6	3	0	84	8	65
2018	Administration and Foreign Services	46	26	13	5	6	0	2	75	12	391
2018	Administrative Support	55	24	10	2	5	1	2	82	8	134
2018	Other	50	19	17	6	6	0	3	72	11	57
2017	Executive	76	24	0	0	0	0	0	100	0	22
2017	Scientific and Professional	64	13	12	5	3	0	3	79	9	61
2017	Administration and Foreign Services	51	28	13	4	2	0	2	81	6	380
2017	Administrative Support	54	25	14	5	2	0	0	78	8	131
2017	Other	59	22	5	6	4	0	5	85	10	56

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	68	12	8	4	4	0	4	83	8	25
2018	Scientific and Professional	80	13	1	0	2	3	2	97	2	64
2018	Administration and Foreign Services	66	17	6	2	2	1	6	89	5	392
2018	Administrative Support	68	15	6	1	4	1	4	88	6	137
2018	Other	67	16	6	4	2	0	7	88	6	57

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	79	8	8	0	0	0	4	91	0	24
2018	Scientific and Professional	72	14	6	2	2	5	0	91	3	65
2018	Administration and Foreign Services	72	11	6	2	3	0	6	89	5	391
2018	Administrative Support	68	13	7	5	3	3	1	85	8	138
2018	Other	79	13	0	2	2	0	5	96	4	57
2017	Executive	91	5	0	0	5	0	0	95	5	21
2017	Scientific and Professional	75	8	3	5	5	2	2	86	10	61
2017	Administration and Foreign Services	74	11	5	2	2	0	4	90	5	380
2017	Administrative Support	67	15	8	2	5	1	4	85	6	131
2017	Other	73	15	3	2	0	0	7	94	2	56

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	63	21	17	0	0	0	0	83	0	24
2018	Scientific and Professional	51	25	10	6	6	2	0	77	13	65
2018	Administration and Foreign Services	57	27	10	2	1	0	3	86	3	395
2018	Administrative Support	54	22	13	3	4	1	3	79	8	136
2018	Other	64	22	8	2	2	0	3	88	4	56
2017	Executive	73	13	4	0	4	0	5	91	5	22
2017	Scientific and Professional	48	31	10	5	7	0	0	79	12	61
2017	Administration and Foreign Services	59	25	9	3	1	0	3	87	4	382
2017	Administrative Support	48	29	10	5	7	1	1	78	12	130
2017	Other	63	23	8	0	0	0	7	92	0	56

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	65	17	13	4	0	0	0	83	4	23
2018	Scientific and Professional	59	17	15	3	5	2	0	77	8	65
2018	Administration and Foreign Services	55	22	11	5	4	0	3	79	9	392
2018	Administrative Support	59	18	8	7	4	1	2	80	11	136
2018	Other	65	13	13	2	4	0	3	81	6	56
2017	Executive	49	27	9	11	4	0	0	75	16	22
2017	Scientific and Professional	61	13	10	7	8	0	2	75	15	61
2017	Administration and Foreign Services	60	23	8	2	4	0	3	85	6	382
2017	Administrative Support	55	29	6	2	5	1	2	86	8	129
2017	Other	62	20	4	7	0	0	7	88	8	56

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	33	29	25	8	0	0	4	65	9	24
2018	Scientific and Professional	48	8	2	6	2	3	31	86	12	65
2018	Administration and Foreign Services	53	13	6	2	1	0	25	89	3	392
2018	Administrative Support	59	5	2	2	0	2	32	96	2	133
2018	Other	63	17	4	0	0	0	15	95	0	55
2017	Executive	22	42	22	4	5	0	4	67	10	22
2017	Scientific and Professional	48	12	7	2	2	0	30	86	5	60
2017	Administration and Foreign Services	53	15	7	1	1	0	24	89	2	382
2017	Administrative Support	57	7	3	0	5	0	27	89	6	131
2017	Other	66	11	4	4	0	0	15	91	4	56

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	67	25	8	0	0	0	0	92	0	24
2018	Scientific and Professional	69	5	6	1	3	3	13	88	5	65
2018	Administration and Foreign Services	54	20	12	5	2	0	7	80	7	394
2018	Administrative Support	64	16	5	2	4	1	7	88	7	135
2018	Other	67	15	9	0	4	0	5	86	4	56
2017	Executive	90	0	5	0	4	0	0	90	4	22
2017	Scientific and Professional	69	13	5	2	0	0	12	92	2	61
2017	Administration and Foreign Services	59	20	11	4	1	0	5	83	5	377
2017	Administrative Support	57	20	6	2	4	0	11	86	7	129
2017	Other	63	23	7	0	0	0	7	92	0	56

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	71	17	13	0	0	0	0	88	0	24
2018	Scientific and Professional	72	12	7	2	3	3	2	88	5	65
2018	Administration and Foreign Services	54	15	10	6	11	0	4	72	17	393
2018	Administrative Support	45	14	17	7	9	1	7	64	17	137
2018	Other	31	17	16	13	17	0	6	51	32	56
2017	Executive	82	9	4	0	4	0	0	91	4	22
2017	Scientific and Professional	54	12	6	5	15	0	8	72	21	61
2017	Administration and Foreign Services	57	19	9	4	8	0	3	78	12	382
2017	Administrative Support	42	21	14	8	9	2	4	67	18	131
2017	Other	40	20	13	11	11	0	5	63	23	56

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	63	33	0	4	0	0	0	96	4	24
2018	Scientific and Professional	52	22	15	6	2	2	2	77	8	65
2018	Administration and Foreign Services	48	28	14	3	2	1	4	80	5	394
2018	Administrative Support	50	28	11	1	5	1	4	82	7	136
2018	Other	71	15	9	1	0	0	5	90	1	56
2017	Executive	73	13	5	4	4	0	0	86	9	22
2017	Scientific and Professional	52	25	11	0	3	2	7	84	4	61
2017	Administration and Foreign Services	49	29	12	3	1	0	6	83	4	380
2017	Administrative Support	47	25	15	5	5	0	2	74	11	131
2017	Other	55	28	4	5	2	0	7	89	7	55

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	13	25	33	25	4	0	0	38	29	24
2018	Scientific and Professional	14	28	41	12	4	2	0	42	17	65
2018	Administration and Foreign Services	8	28	37	19	7	0	0	37	26	396
2018	Administrative Support	22	31	32	11	3	1	0	53	14	140
2018	Other	22	27	27	17	8	0	0	48	24	56
2017	Executive	13	27	27	34	0	0	0	40	34	22
2017	Scientific and Professional	20	31	33	7	8	2	0	52	15	61
2017	Administration and Foreign Services	10	25	42	17	7	0	0	35	24	381
2017	Administrative Support	12	35	37	8	6	0	2	48	14	130
2017	Other	17	20	39	21	2	0	0	38	23	56

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	4	26	35	22	13	0	0	35	30	23
2018	Scientific and Professional	7	15	42	29	5	2	0	35	22	62
2018	Administration and Foreign Services	12	24	37	19	7	0	1	26	37	389
2018	Administrative Support	7	13	34	26	19	1	1	45	20	139
2018	Other	11	17	34	20	15	0	2	36	29	55
2017	Executive	16	22	40	13	9	0	0	22	38	22
2017	Scientific and Professional	7	15	40	26	11	0	0	38	22	60
2017	Administration and Foreign Services	6	25	40	19	7	0	2	27	32	382
2017	Administrative Support	7	14	38	31	9	1	2	40	21	130
2017	Other	4	22	47	14	14	0	0	27	25	56

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	42	33	13	4	0	8	82	5	24
2018	Scientific and Professional	29	47	11	3	6	4	80	9	65
2018	Administration and Foreign Services	22	39	20	10	5	3	64	16	395
2018	Administrative Support	27	33	21	9	5	5	63	14	140
2018	Other	25	33	20	4	11	7	63	16	57
2017	Executive	18	65	13	0	4	0	82	4	22
2017	Scientific and Professional	23	40	11	12	8	5	67	21	60
2017	Administration and Foreign Services	18	35	20	12	8	6	57	21	382
2017	Administrative Support	18	42	15	12	4	9	66	18	130
2017	Other	9	31	16	14	18	12	46	36	56

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	40	24	24	8	0	4	67	8	25
2018	Scientific and Professional	26	36	9	16	9	5	65	25	65
2018	Administration and Foreign Services	16	35	21	14	12	1	52	27	395
2018	Administrative Support	29	36	11	14	7	3	67	21	140
2018	Other	26	37	9	17	9	2	64	26	57
2017	Executive	28	53	4	4	10	0	81	14	22
2017	Scientific and Professional	21	39	14	17	8	2	61	25	61
2017	Administration and Foreign Services	16	37	20	17	7	2	54	25	380
2017	Administrative Support	20	39	17	16	4	4	62	21	130
2017	Other	14	34	17	16	13	5	51	31	56

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	20	32	16	16	12	4	0	21	79	25
2018	Scientific and Professional	17	25	28	13	14	3	0	17	83	65
2018	Administration and Foreign Services	25	24	21	11	15	2	1	26	74	396
2018	Administrative Support	27	21	19	15	14	3	1	28	72	140
2018	Other	38	19	26	6	10	1	0	38	62	57
2017	Executive	33	31	18	4	4	10	0	36	64	22
2017	Scientific and Professional	18	18	23	10	21	10	0	20	80	61
2017	Administration and Foreign Services	21	24	22	15	14	4	1	22	78	381
2017	Administrative Support	22	19	19	9	22	7	2	24	76	131
2017	Other	32	23	16	14	13	2	0	33	67	56

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	6	18
2018	Scientific and Professional	21	52
2018	Administration and Foreign Services	26	282
2018	Administrative Support	30	96
2018	Other	21	34
2017	Executive	23	13
2017	Scientific and Professional	19	44
2017	Administration and Foreign Services	24	281
2017	Administrative Support	28	90
2017	Other	36	37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	50	18
2018	Scientific and Professional	37	52
2018	Administration and Foreign Services	40	282
2018	Administrative Support	29	96
2018	Other	57	34
2017	Executive	15	13
2017	Scientific and Professional	39	44
2017	Administration and Foreign Services	37	281
2017	Administrative Support	25	90
2017	Other	38	37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	11	18
2018	Scientific and Professional	20	52
2018	Administration and Foreign Services	22	282
2018	Administrative Support	24	96
2018	Other	26	34
2017	Executive	0	13
2017	Scientific and Professional	9	44
2017	Administration and Foreign Services	18	281
2017	Administrative Support	21	90
2017	Other	37	37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Executive	50	18
2018	Scientific and Professional	43	52
2018	Administration and Foreign Services	48	282
2018	Administrative Support	28	96
2018	Other	15	34
2017	Executive	38	13
2017	Scientific and Professional	42	44
2017	Administration and Foreign Services	44	281
2017	Administrative Support	32	90
2017	Other	20	37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Executive	0	18
2018	Scientific and Professional	12	52
2018	Administration and Foreign Services	8	282
2018	Administrative Support	5	96
2018	Other	3	34
2017	Executive	0	13
2017	Scientific and Professional	7	44
2017	Administration and Foreign Services	10	281
2017	Administrative Support	7	90
2017	Other	3	37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Executive	50	18
2018	Scientific and Professional	35	52
2018	Administration and Foreign Services	31	282
2018	Administrative Support	28	96
2018	Other	37	34

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Executive	56	18
2018	Scientific and Professional	37	52
2018	Administration and Foreign Services	33	282
2018	Administrative Support	42	96
2018	Other	24	34
2017	Executive	69	13
2017	Scientific and Professional	56	44
2017	Administration and Foreign Services	45	281
2017	Administrative Support	57	90
2017	Other	28	37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Executive	11	33	22	11	22	0	18
2018	Scientific and Professional	4	44	21	10	8	12	49
2018	Administration and Foreign Services	4	48	16	12	5	16	269
2018	Administrative Support	9	51	16	9	4	12	94
2018	Other	5	50	19	20	3	3	33
2017	Executive	15	46	8	8	8	15	13
2017	Scientific and Professional	2	52	12	12	10	12	42
2017	Administration and Foreign Services	4	52	21	9	3	11	274
2017	Administrative Support	11	49	14	6	6	14	84
2017	Other	8	50	19	20	0	3	37

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Executive	33	67	18
2018	Scientific and Professional	32	68	52
2018	Administration and Foreign Services	34	66	277
2018	Administrative Support	32	68	95
2018	Other	31	69	33

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	32	21	16	5	21	0	5	56	28	19
2018	Scientific and Professional	5	22	22	21	20	4	5	30	46	51
2018	Administration and Foreign Services	9	26	16	21	19	2	7	39	44	278
2018	Administrative Support	13	24	19	13	21	2	8	41	38	95
2018	Other	12	18	21	17	17	0	15	36	39	34
2017	Executive	46	23	0	15	8	0	8	75	25	13
2017	Scientific and Professional	19	20	11	20	23	2	4	42	46	44
2017	Administration and Foreign Services	10	25	15	16	23	3	8	39	43	284
2017	Administrative Support	4	25	15	19	26	2	9	33	51	90
2017	Other	10	24	9	20	19	5	13	41	48	37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	16	16	5	16	42	0	5	33	61	19
2018	Scientific and Professional	1	12	14	16	48	4	5	14	70	52
2018	Administration and Foreign Services	2	13	17	16	43	2	6	17	65	279
2018	Administrative Support	7	17	19	13	39	1	4	26	54	95
2018	Other	0	6	6	33	39	6	9	7	85	33
2017	Executive	8	15	8	23	31	8	8	27	64	13
2017	Scientific and Professional	5	7	7	7	61	2	11	13	79	44
2017	Administration and Foreign Services	1	8	12	16	56	2	4	10	77	283
2017	Administrative Support	2	8	11	14	54	3	8	11	76	91
2017	Other	0	8	16	16	45	8	8	9	72	37

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	20	8	12	4	0	4	75	17	25
2018	Scientific and Professional	34	20	13	11	11	3	8	61	25	65
2018	Administration and Foreign Services	36	17	18	10	8	0	11	60	20	395
2018	Administrative Support	40	14	14	9	12	3	8	61	23	138
2018	Other	57	9	13	6	4	1	10	75	10	57

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 78.1. Occupational category (variable derived from question 78)

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting