2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	42	9	18	5	1	1	68	23	123
2018	AS-01	48	26	9	9	9	0	0	74	17	23
2018	AS-02	10	43	10	27	10	0	0	53	37	30
2018	AS-03	25	50	0	17	8	0	0	75	25	12
2018	AS-04	25	44	13	13	0	6	0	73	13	16
2018	AS-05	33	27	20	13	0	0	7	64	14	15
2018	AS-08	14	71	0	14	0	0	0	86	14	14
2017	AS	27	49	9	12	3	1	0	77	14	106
2017	AS-01	31	46	8	11	5	0	0	76	16	19
2017	AS-02	8	57	16	19	0	0	0	65	19	25
2017	AS-03	61	32	6	0	0	0	0	94	0	15
2017	AS-04	8	92	0	0	0	0	0	100	0	12
2017	AS-05	40	40	10	0	10	0	0	80	10	10
2017	AS-08	29	47	0	24	0	0	0	76	24	10
2014	AS	28	41	12	13	5	0	1	70	18	95
2014	AS-01	24	41	12	24	0	0	0	65	24	17
2014	AS-02	14	36	20	13	13	0	4	52	27	30
2014	AS-04	44	44	0	12	0	0	0	88	12	16
2011	AS	29	33	19	9	10	0	1	63	18	105
2011	AS-01	29	33	14	14	10	0	0	62	24	21
2011	AS-02	19	44	16	6	13	0	3	65	19	32
2011	AS-03	20	47	27	7	0	0	0	67	7	15
2011	AS-04	50	21	21	0	7	0	0	71	7	14
2011	AS-06	40	10	20	10	20	0	0	50	30	10
2008	AS	33	43	14	7	3	0	0	76	10	108
2008	AS-01	33	38	19	5	5	0	0	71	10	21
2008	AS-02	28	52	10	10	0	0	0	79	10	29
2008	AS-03	29	57	10	5	0	0	0	86	5	21

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	43	37	11	7	2	0	0	80	9	122
2018	AS-01	39	30	17	9	4	0	0	70	13	23
2018	AS-02	33	33	17	10	7	0	0	67	17	30
2018	AS-03	45	27	9	18	0	0	0	73	18	11
2018	AS-04	56	44	0	0	0	0	0	100	0	16
2018	AS-05	53	33	7	7	0	0	0	87	7	15
2018	AS-08	29	57	14	0	0	0	0	86	0	14
2017	AS	43	37	8	11	0	0	0	81	11	104
2017	AS-01	43	15	15	26	0	0	0	59	26	19
2017	AS-02	32	48	12	8	0	0	0	81	8	25
2017	AS-03	55	32	6	6	0	0	0	87	6	15
2017	AS-04	24	57	11	8	0	0	0	81	8	12
2017	AS-05	50	50	0	0	0	0	0	100	0	10
2014	AS	27	49	14	7	3	0	1	77	10	95
2014	AS-01	12	77	12	0	0	0	0	88	0	17
2014	AS-02	10	54	26	7	3	0	0	63	11	30
2014	AS-04	37	50	6	0	6	0	0	88	6	16
2011	AS	40	35	16	4	6	0	0	75	9	107
2011	AS-01	38	33	19	0	10	0	0	71	10	21
2011	AS-02	45	30	18	3	3	0	0	76	6	33
2011	AS-03	40	33	7	13	7	0	0	73	20	15
2011	AS-04	36	29	21	7	7	0	0	64	14	14
2011	AS-06	27	45	18	0	9	0	0	73	9	11
2008	AS	33	44	13	7	2	1	0	78	9	108
2008	AS-01	29	48	14	10	0	0	0	76	10	21
2008	AS-02	34	45	14	7	0	0	0	79	7	29
2008	AS-03	29	43	24	0	0	5	0	75	0	21

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	53	34	6	3	3	0	88	7	122
2018	AS-01	43	30	17	4	4	0	74	9	23
2018	AS-02	37	47	3	7	7	0	83	13	30
2018	AS-03	83	0	8	0	8	0	83	8	12
2018	AS-04	47	47	0	7	0	0	93	7	15
2018	AS-05	73	20	7	0	0	0	93	0	15
2018	AS-08	50	50	0	0	0	0	100	0	14
2017	AS	54	33	7	5	1	0	87	6	105
2017	AS-01	48	25	10	16	0	0	74	16	19
2017	AS-02	51	36	9	0	4	0	87	4	25
2017	AS-03	81	19	0	0	0	0	100	0	15
2017	AS-04	32	38	21	10	0	0	69	10	12
2017	AS-05	50	50	0	0	0	0	100	0	10
2017	AS-08	69	31	0	0	0	0	100	0	10
2014	AS	38	46	5	8	3	0	84	11	95
2014	AS-01	29	53	12	6	0	0	82	6	17
2014	AS-02	26	46	3	17	7	0	72	24	30
2014	AS-04	38	62	0	0	0	0	100	0	16
2011	AS	41	40	10	4	5	0	81	9	105
2011	AS-01	24	48	19	0	10	0	71	10	21
2011	AS-02	50	28	13	0	9	0	78	9	32
2011	AS-03	40	47	7	7	0	0	87	7	15
2011	AS-04	43	43	7	7	0	0	86	7	14
2011	AS-06	40	30	10	20	0	0	70	20	10
2008	AS	44	41	8	4	2	1	86	6	108
2008	AS-01	38	48	10	5	0	0	86	5	21
2008	AS-02	52	31	14	0	3	0	83	3	29
2008	AS-03	48	24	14	10	0	5	75	10	21

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	45	30	15	7	4	0	0	75	11	123
2018	AS-01	48	17	30	0	4	0	0	65	4	23
2018	AS-02	40	37	20	0	3	0	0	77	3	30
2018	AS-03	42	42	0	17	0	0	0	83	17	12
2018	AS-04	63	13	19	6	0	0	0	75	6	16
2018	AS-05	60	33	7	0	0	0	0	93	0	15
2018	AS-08	21	36	7	29	7	0	0	57	36	14
2017	AS	49	33	9	5	3	1	1	84	8	105
2017	AS-01	61	20	13	5	0	0	0	81	5	19
2017	AS-02	53	32	4	4	0	4	4	92	4	25
2017	AS-03	61	19	6	6	6	0	0	81	13	15
2017	AS-04	26	47	19	0	8	0	0	74	8	12
2017	AS-05	70	30	0	0	0	0	0	100	0	10
2017	AS-08	21	48	12	19	0	0	0	69	19	10
2014	AS	51	32	9	4	3	0	1	84	7	95
2014	AS-01	47	41	6	6	0	0	0	88	6	17
2014	AS-02	40	37	17	3	3	0	0	77	7	30
2014	AS-04	50	37	0	6	0	0	6	93	7	16
2011	AS	40	36	9	10	4	0	0	77	14	107
2011	AS-01	57	29	10	5	0	0	0	86	5	21
2011	AS-02	33	39	6	12	9	0	0	73	21	33
2011	AS-03	47	33	13	7	0	0	0	80	7	15
2011	AS-04	36	50	0	7	7	0	0	86	14	14
2011	AS-06	36	36	0	27	0	0	0	73	27	11

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	40	12	6	2	0	80	7	123
2018	AS-01	39	35	13	13	0	0	74	13	23
2018	AS-02	33	43	17	7	0	0	77	7	30
2018	AS-03	33	50	8	0	8	0	83	8	12
2018	AS-04	44	44	13	0	0	0	88	0	16
2018	AS-05	60	20	13	7	0	0	80	7	15
2018	AS-08	36	50	7	7	0	0	86	7	14
2017	AS	35	50	6	7	2	0	85	9	106
2017	AS-01	20	56	8	16	0	0	76	16	19
2017	AS-02	33	59	4	0	4	0	92	4	25
2017	AS-03	35	52	6	6	0	0	87	6	15
2017	AS-04	24	56	19	0	0	0	81	0	12
2017	AS-05	50	40	10	0	0	0	90	0	10
2017	AS-08	57	31	0	12	0	0	88	12	10
2014	AS	28	48	13	7	2	1	78	10	95
2014	AS-01	29	59	12	0	0	0	88	0	17
2014	AS-02	7	56	20	16	0	0	63	16	30
2014	AS-04	44	44	6	0	6	0	88	6	16
2011	AS	36	42	14	5	4	0	78	8	107
2011	AS-01	48	29	19	5	0	0	76	5	21
2011	AS-02	27	48	12	9	3	0	76	12	33
2011	AS-03	47	33	20	0	0	0	80	0	15
2011	AS-04	29	43	21	0	7	0	71	7	14
2011	AS-06	18	55	0	9	18	0	73	27	11
2008	AS	44	30	17	5	5	0	74	9	108
2008	AS-01	62	14	19	5	0	0	76	5	21
2008	AS-02	28	41	21	10	0	0	69	10	29
2008	AS-03	38	43	19	0	0	0	81	0	21

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	36	10	9	7	0	0	74	16	122
2018	AS-01	30	43	17	0	9	0	0	74	9	23
2018	AS-02	30	40	13	7	10	0	0	70	17	30
2018	AS-03	50	25	0	17	8	0	0	75	25	12
2018	AS-04	50	38	0	13	0	0	0	88	13	16
2018	AS-05	53	40	0	7	0	0	0	93	7	15
2018	AS-08	15	38	8	23	15	0	0	54	38	13
2017	AS	30	42	9	10	6	1	1	74	17	106
2017	AS-01	25	41	11	18	0	0	5	70	19	19
2017	AS-02	25	47	4	12	12	0	0	73	23	25
2017	AS-03	35	32	20	0	13	0	0	68	13	15
2017	AS-04	15	68	10	8	0	0	0	83	8	12
2017	AS-05	30	40	20	0	10	0	0	70	10	10
2017	AS-08	39	43	0	19	0	0	0	81	19	10
2014	AS	31	42	11	9	6	0	0	74	16	95
2014	AS-01	41	29	12	12	6	0	0	71	18	17
2014	AS-02	16	47	14	10	13	0	0	63	23	30
2014	AS-04	31	63	0	0	6	0	0	94	6	16
2011	AS	26	36	17	11	8	1	0	63	20	107
2011	AS-01	29	29	24	5	10	5	0	60	15	21
2011	AS-02	27	36	12	12	12	0	0	64	24	33
2011	AS-03	40	47	13	0	0	0	0	87	0	15
2011	AS-04	29	36	29	0	7	0	0	64	7	14
2011	AS-06	9	36	9	27	18	0	0	45	45	11

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	38	11	12	4	0	1	72	16	123
2018	AS-01	39	22	13	17	4	0	4	64	23	23
2018	AS-02	27	43	10	17	3	0	0	70	20	30
2018	AS-03	50	17	17	17	0	0	0	67	17	12
2018	AS-04	38	50	6	6	0	0	0	88	6	16
2018	AS-05	40	40	20	0	0	0	0	80	0	15
2018	AS-08	36	36	0	14	14	0	0	71	29	14
2017	AS	34	42	10	7	6	1	0	76	14	106
2017	AS-01	41	36	13	10	0	0	0	76	10	19
2017	AS-02	29	28	11	12	19	0	0	58	31	25
2017	AS-03	48	39	13	0	0	0	0	87	0	15
2017	AS-04	24	61	8	7	0	0	0	85	7	12
2017	AS-05	40	40	10	0	10	0	0	80	10	10
2017	AS-08	19	69	12	0	0	0	0	88	0	10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	54	37	7	2	0	0	0	91	2	123
2018	AS-01	52	22	22	4	0	0	0	74	4	23
2018	AS-02	50	43	3	3	0	0	0	93	3	30
2018	AS-03	50	33	17	0	0	0	0	83	0	12
2018	AS-04	38	63	0	0	0	0	0	100	0	16
2018	AS-05	67	33	0	0	0	0	0	100	0	15
2018	AS-08	57	43	0	0	0	0	0	100	0	14
2017	AS	43	39	10	5	2	0	1	83	7	106
2017	AS-01	36	46	13	5	0	0	0	81	5	19
2017	AS-02	42	31	12	8	4	0	4	76	12	25
2017	AS-03	55	32	13	0	0	0	0	87	0	15
2017	AS-04	41	44	8	7	0	0	0	85	7	12
2017	AS-05	60	30	0	0	10	0	0	90	10	10
2017	AS-08	36	64	0	0	0	0	0	100	0	10
2014	AS	50	36	9	2	2	0	0	86	4	95
2014	AS-01	65	29	6	0	0	0	0	94	0	17
2014	AS-02	30	50	13	3	3	0	0	80	7	30
2014	AS-04	63	25	12	0	0	0	0	88	0	16
2011	AS	39	39	13	6	3	1	0	78	9	106
2011	AS-01	45	20	25	5	5	0	0	65	10	20
2011	AS-02	39	39	15	0	3	3	0	81	3	33
2011	AS-03	40	53	7	0	0	0	0	93	0	15
2011	AS-04	29	57	7	7	0	0	0	86	7	14
2011	AS-06	36	9	9	36	9	0	0	45	45	11
2008	AS	51	37	7	3	2	0	0	88	5	108
2008	AS-01	62	29	10	0	0	0	0	90	0	21
2008	AS-02	34	48	14	3	0	0	0	83	3	29
2008	AS-03	67	29	5	0	0	0	0	95	0	21

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	39	40	10	7	4	0	79	11	123
2018	AS-01	43	35	13	4	4	0	78	9	23
2018	AS-02	40	37	10	10	3	0	77	13	30
2018	AS-03	58	33	0	8	0	0	92	8	12
2018	AS-04	38	50	6	6	0	0	88	6	16
2018	AS-05	47	47	7	0	0	0	93	0	15
2018	AS-08	14	50	7	14	14	0	64	29	14
2017	AS	36	38	9	11	5	1	75	16	106
2017	AS-01	41	36	19	5	0	0	76	5	19
2017	AS-02	29	36	7	16	8	4	68	24	25
2017	AS-03	48	32	6	6	6	0	81	13	15
2017	AS-04	24	49	19	8	0	0	73	8	12
2017	AS-05	40	50	0	10	0	0	90	10	10
2017	AS-08	39	31	0	21	9	0	69	31	10

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	57	33	10	0	0	90	0	121
2018	AS-01	57	39	4	0	0	96	0	23
2018	AS-02	50	27	23	0	0	77	0	30
2018	AS-03	73	18	9	0	0	91	0	11
2018	AS-04	56	38	6	0	0	94	0	16
2018	AS-05	67	27	7	0	0	93	0	15
2018	AS-08	62	31	8	0	0	92	0	13
2017	AS	51	42	4	3	0	93	3	104
2017	AS-01	38	46	12	5	0	83	5	18
2017	AS-02	41	55	4	0	0	96	0	25
2017	AS-03	68	32	0	0	0	100	0	15
2017	AS-04	58	42	0	0	0	100	0	12
2017	AS-05	60	40	0	0	0	100	0	10
2017	AS-08	57	31	0	12	0	88	12	10
2014	AS	61	33	4	1	1	94	2	95
2014	AS-01	59	35	6	0	0	94	0	17
2014	AS-02	40	50	10	0	0	90	0	30
2014	AS-04	75	19	0	0	6	94	6	16
2011	AS	63	28	5	4	1	91	5	107
2011	AS-01	71	10	14	5	0	81	5	21
2011	AS-02	58	33	6	3	0	91	3	33
2011	AS-03	73	27	0	0	0	100	0	15
2011	AS-04	71	21	0	0	7	93	7	14
2011	AS-06	55	27	0	18	0	82	18	11

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	40	38	13	8	1	0	0	78	9	123
2018	AS-01	30	17	39	9	4	0	0	48	13	23
2018	AS-02	30	53	10	7	0	0	0	83	7	30
2018	AS-03	50	33	17	0	0	0	0	83	0	12
2018	AS-04	31	56	0	13	0	0	0	88	13	16
2018	AS-05	60	33	7	0	0	0	0	93	0	15
2018	AS-08	50	36	0	14	0	0	0	86	14	14
2017	AS	38	42	6	10	5	0	0	80	15	105
2017	AS-01	27	48	5	20	0	0	0	75	20	18
2017	AS-02	29	51	0	3	16	0	0	81	19	25
2017	AS-03	48	32	13	6	0	0	0	81	6	15
2017	AS-04	43	40	8	10	0	0	0	83	10	12
2017	AS-05	40	50	0	10	0	0	0	90	10	10
2017	AS-08	48	31	0	21	0	0	0	79	21	10
2014	AS	34	45	7	8	4	1	0	81	13	95
2014	AS-01	35	41	12	12	0	0	0	76	12	17
2014	AS-02	20	50	11	13	3	4	0	72	17	30
2014	AS-04	50	38	0	6	6	0	0	88	12	16
2011	AS	33	40	8	9	8	1	1	74	17	106
2011	AS-01	43	33	10	10	0	0	5	80	10	21
2011	AS-02	30	36	9	9	15	0	0	67	24	33
2011	AS-03	43	29	14	7	0	7	0	77	8	14
2011	AS-04	21	57	7	7	7	0	0	79	14	14
2011	AS-06	36	45	0	9	9	0	0	82	18	11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	54	33	8	4	2	0	0	86	6	123
2018	AS-01	39	39	17	0	4	0	0	78	4	23
2018	AS-02	70	10	13	7	0	0	0	80	7	30
2018	AS-03	58	25	8	0	8	0	0	83	8	12
2018	AS-04	38	56	0	6	0	0	0	94	6	16
2018	AS-05	53	47	0	0	0	0	0	100	0	15
2018	AS-08	50	43	0	7	0	0	0	93	7	14
2017	AS	48	37	9	5	1	1	0	85	6	106
2017	AS-01	41	36	13	5	0	6	0	81	5	19
2017	AS-02	58	27	11	0	4	0	0	85	4	25
2017	AS-03	42	45	13	0	0	0	0	87	0	15
2017	AS-04	51	40	0	10	0	0	0	90	10	12
2017	AS-05	50	40	0	10	0	0	0	90	10	10
2017	AS-08	49	39	12	0	0	0	0	88	0	10
2014	AS	46	35	8	7	3	0	1	82	11	95
2014	AS-01	35	41	12	12	0	0	0	76	12	17
2014	AS-02	33	36	14	10	3	0	4	72	14	30
2014	AS-04	56	31	0	6	6	0	0	88	12	16

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	39	34	16	7	3	0	73	11	122
2018	AS-01	45	23	23	5	5	0	68	9	22
2018	AS-02	33	30	17	17	3	0	63	20	30
2018	AS-03	50	25	25	0	0	0	75	0	12
2018	AS-04	38	50	13	0	0	0	88	0	16
2018	AS-05	53	33	7	0	7	0	87	7	15
2018	AS-08	21	43	21	14	0	0	64	14	14
2017	AS	43	36	7	12	2	0	79	14	106
2017	AS-01	51	25	0	24	0	0	76	24	19
2017	AS-02	33	40	15	8	4	0	73	12	25
2017	AS-03	42	45	6	6	0	0	87	6	15
2017	AS-04	49	41	10	0	0	0	90	0	12
2017	AS-05	50	30	10	10	0	0	80	10	10
2017	AS-08	36	33	0	31	0	0	69	31	10
2014	AS	36	39	16	5	4	0	74	9	95
2014	AS-01	24	53	18	6	0	0	76	6	17
2014	AS-02	24	39	24	7	7	0	63	13	30
2014	AS-04	56	31	0	6	6	0	88	12	16
2011	AS	32	41	16	6	4	2	74	10	107
2011	AS-01	48	38	10	0	0	5	90	0	21
2011	AS-02	21	42	12	9	12	3	66	22	33
2011	AS-03	33	33	33	0	0	0	67	0	15
2011	AS-04	43	57	0	0	0	0	100	0	14
2011	AS-06	36	27	27	9	0	0	64	9	11

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	48	34	12	5	1	0	82	6	121
2018	AS-01	43	35	17	4	0	0	78	4	23
2018	AS-02	40	30	20	7	3	0	70	10	30
2018	AS-03	75	17	8	0	0	0	92	0	12
2018	AS-04	53	47	0	0	0	0	100	0	15
2018	AS-05	57	21	14	7	0	0	79	7	14
2018	AS-08	43	43	7	7	0	0	86	7	14
2017	AS	46	45	3	7	0	0	90	7	106
2017	AS-01	31	54	5	10	0	0	85	10	19
2017	AS-02	42	54	0	4	0	0	96	4	25
2017	AS-03	61	32	0	6	0	0	94	6	15
2017	AS-04	51	40	10	0	0	0	90	0	12
2017	AS-05	50	50	0	0	0	0	100	0	10
2017	AS-08	48	40	0	12	0	0	88	12	10
2014	AS	46	36	11	4	2	1	83	6	95
2014	AS-01	41	47	12	0	0	0	88	0	17
2014	AS-02	27	36	27	7	0	3	65	7	30
2014	AS-04	50	44	0	0	6	0	94	6	16
2011	AS	36	51	9	3	1	0	87	4	107
2011	AS-01	48	38	14	0	0	0	86	0	21
2011	AS-02	27	64	9	0	0	0	91	0	33
2011	AS-03	40	53	7	0	0	0	93	0	15
2011	AS-04	36	36	14	7	7	0	71	14	14
2011	AS-06	27	45	9	18	0	0	73	18	11
2008	AS	51	32	10	4	3	0	83	6	108
2008	AS-01	57	29	14	0	0	0	86	0	21
2008	AS-02	38	45	14	3	0	0	83	3	29
2008	AS-03	57	33	10	0	0	0	90	0	21

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	35	28	16	17	4	63	21	123
2018	AS-01	70	13	9	4	4	83	9	23
2018	AS-02	17	43	10	30	0	60	30	30
2018	AS-03	17	50	25	8	0	67	8	12
2018	AS-04	44	19	13	19	6	63	25	16
2018	AS-05	53	13	27	0	7	67	7	15
2018	AS-08	14	29	21	29	7	43	36	14
2017	AS	40	36	17	6	2	76	8	106
2017	AS-01	57	25	10	8	0	82	8	19
2017	AS-02	44	44	4	8	0	88	8	25
2017	AS-03	23	26	45	6	0	48	6	15
2017	AS-04	44	41	15	0	0	85	0	12
2017	AS-05	40	40	20	0	0	80	0	10
2017	AS-08	20	31	31	0	19	51	19	10
2014	AS	52	30	14	1	3	82	4	95
2014	AS-01	77	18	6	0	0	94	0	17
2014	AS-02	53	34	7	3	3	87	7	30
2014	AS-04	44	38	19	0	0	81	0	16
2011	AS	29	31	24	12	4	60	16	106
2011	AS-01	48	29	19	5	0	76	5	21
2011	AS-02	27	21	30	18	3	48	21	33
2011	AS-03	33	33	13	13	7	67	20	15
2011	AS-04	29	64	7	0	0	93	0	14
2011	AS-06	18	27	36	18	0	45	18	11
2008	AS	36	25	20	15	4	61	19	108
2008	AS-01	52	33	5	5	5	86	10	21
2008	AS-02	31	34	14	21	0	66	21	29
2008	AS-03	29	19	29	19	5	48	24	21

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	28	37	11	6	1	16	47	123
2018	AS-01	17	26	43	4	9	0	13	43	23
2018	AS-02	27	23	33	17	0	0	17	50	30
2018	AS-03	8	42	42	8	0	0	8	50	12
2018	AS-04	13	19	38	13	19	0	31	31	16
2018	AS-05	27	20	33	0	13	7	14	50	15
2018	AS-08	7	36	43	14	0	0	14	43	14
2017	AS	13	23	47	11	4	2	15	37	104
2017	AS-01	8	10	41	20	15	5	38	19	19
2017	AS-02	20	24	44	12	0	0	12	44	24
2017	AS-03	19	19	35	20	6	0	26	39	15
2017	AS-04	8	33	46	0	0	12	0	48	11
2017	AS-05	20	30	50	0	0	0	0	50	10
2017	AS-08	0	48	40	12	0	0	12	48	10
2014	AS	8	21	39	27	3	1	31	30	95
2014	AS-01	6	23	29	35	6	0	41	29	17
2014	AS-02	13	17	46	17	3	3	21	31	30
2014	AS-04	6	19	25	50	0	0	50	25	16
2011	AS	17	33	28	13	8	1	21	51	105
2011	AS-01	5	29	33	5	24	5	30	35	21
2011	AS-02	22	31	25	19	3	0	22	53	32
2011	AS-03	43	29	14	14	0	0	14	71	14
2011	AS-04	0	43	36	14	7	0	21	43	14
2011	AS-06	27	55	9	9	0	0	9	82	11
2008	AS	17	27	36	15	5	1	20	44	108
2008	AS-01	10	14	48	14	10	5	25	25	21
2008	AS-02	21	31	31	17	0	0	17	52	29
2008	AS-03	29	29	33	5	5	0	10	57	21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	15	32	29	11	11	2	0	23	48	122
2018	AS-01	13	22	30	4	17	13	0	25	40	23
2018	AS-02	28	28	24	10	10	0	0	21	55	29
2018	AS-03	0	42	33	17	8	0	0	25	42	12
2018	AS-04	19	25	19	13	25	0	0	38	44	16
2018	AS-05	13	40	33	7	7	0	0	13	53	15
2018	AS-08	14	36	36	7	7	0	0	14	50	14
2017	AS	8	22	34	16	13	3	5	31	32	106
2017	AS-01	0	10	49	10	25	0	5	38	11	19
2017	AS-02	12	16	32	19	14	8	0	36	30	25
2017	AS-03	13	19	29	26	13	0	0	39	32	15
2017	AS-04	8	25	23	8	10	0	28	24	45	12
2017	AS-05	10	40	30	10	10	0	0	20	50	10
2017	AS-08	0	40	36	24	0	0	0	24	40	10
2014	AS	15	20	32	20	9	2	1	31	36	95
2014	AS-01	0	18	41	24	18	0	0	41	18	17
2014	AS-02	17	20	26	27	10	0	0	37	37	30
2014	AS-04	6	13	50	19	6	6	0	27	20	16
2011	AS	12	22	36	22	7	1	1	29	35	106
2011	AS-01	5	19	19	29	19	5	5	53	26	21
2011	AS-02	19	19	31	25	6	0	0	31	38	32
2011	AS-03	0	27	53	20	0	0	0	20	27	15
2011	AS-04	7	21	43	21	7	0	0	29	29	14
2011	AS-06	36	27	27	9	0	0	0	9	64	11
2008	AS	13	17	40	20	6	1	3	28	31	108
2008	AS-01	0	5	57	19	10	0	10	32	5	21
2008	AS-02	7	17	34	31	3	3	3	37	26	29
2008	AS-03	24	14	48	5	10	0	0	14	38	21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	30	29	16	7	2	3	25	44	122
2018	AS-01	4	48	26	9	9	0	4	18	55	23
2018	AS-02	17	17	33	13	7	7	7	23	38	30
2018	AS-03	33	17	25	17	8	0	0	25	50	12
2018	AS-04	25	25	25	13	13	0	0	25	50	16
2018	AS-05	0	33	27	13	13	7	7	31	38	15
2018	AS-08	8	23	31	38	0	0	0	38	31	13
2017	AS	11	21	38	15	10	3	2	27	34	106
2017	AS-01	8	26	46	5	15	0	0	20	34	19
2017	AS-02	12	19	40	8	14	8	0	23	34	25
2017	AS-03	13	6	39	20	23	0	0	42	19	15
2017	AS-04	17	30	17	25	0	0	11	28	53	12
2017	AS-05	0	50	30	20	0	0	0	20	50	10
2017	AS-08	12	9	36	33	0	9	0	37	24	10
2014	AS	12	23	33	21	9	1	2	30	36	95
2014	AS-01	6	6	35	24	29	0	0	53	12	17
2014	AS-02	17	23	37	13	7	0	3	21	41	30
2014	AS-04	0	37	31	25	0	0	6	27	40	16
2011	AS	13	28	31	12	12	1	2	25	43	106
2011	AS-01	10	29	19	5	33	0	5	40	40	21
2011	AS-02	25	28	34	6	6	0	0	13	53	32
2011	AS-03	0	20	33	40	7	0	0	47	20	15
2011	AS-04	14	21	36	7	14	7	0	23	38	14
2011	AS-06	18	45	27	9	0	0	0	9	64	11
2008	AS	8	28	31	22	6	2	2	30	38	108
2008	AS-01	5	19	38	19	14	0	5	35	25	21
2008	AS-02	3	34	31	24	3	3	0	29	39	29
2008	AS-03	5	43	29	14	5	5	0	20	50	21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	10	16	38	25	9	2	1	35	26	122
2018	AS-01	9	22	26	26	13	4	0	41	32	23
2018	AS-02	14	7	45	21	10	3	0	32	21	29
2018	AS-03	17	8	42	33	0	0	0	33	25	12
2018	AS-04	19	6	38	19	19	0	0	38	25	16
2018	AS-05	0	20	33	33	7	0	7	43	21	15
2018	AS-08	0	29	29	36	7	0	0	43	29	14
2017	AS	4	13	25	40	16	0	1	57	17	106
2017	AS-01	0	8	21	46	20	0	5	70	8	19
2017	AS-02	4	8	31	43	14	0	0	57	12	25
2017	AS-03	6	19	29	20	26	0	0	45	26	15
2017	AS-04	10	15	17	43	15	0	0	58	25	12
2017	AS-05	0	30	30	20	20	0	0	40	30	10
2017	AS-08	0	19	27	43	12	0	0	55	19	10
2014	AS	4	14	36	37	7	0	1	45	18	94
2014	AS-01	0	0	35	41	24	0	0	65	0	17
2014	AS-02	7	18	31	34	7	0	3	42	25	29
2014	AS-04	0	19	50	31	0	0	0	31	19	16
2011	AS	9	18	34	28	8	0	2	38	28	106
2011	AS-01	0	10	43	24	19	0	5	45	10	21
2011	AS-02	25	16	31	25	3	0	0	28	41	32
2011	AS-03	0	20	40	33	7	0	0	40	20	15
2011	AS-04	0	14	21	50	14	0	0	64	14	14
2011	AS-06	9	45	27	18	0	0	0	18	55	11
2008	AS	8	19	35	31	6	0	2	37	27	108
2008	AS-01	0	19	19	52	5	0	5	60	20	21
2008	AS-02	3	28	38	21	10	0	0	31	31	29
2008	AS-03	19	14	38	19	5	0	5	25	35	21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	20	24	26	17	11	0	2	28	45	123
2018	AS-01	13	13	22	26	22	0	4	50	27	23
2018	AS-02	30	27	20	10	10	0	3	21	59	30
2018	AS-03	17	33	33	17	0	0	0	17	50	12
2018	AS-04	25	6	38	19	13	0	0	31	31	16
2018	AS-05	20	27	27	13	7	0	7	21	50	15
2018	AS-08	14	36	7	29	14	0	0	43	50	14
2017	AS	15	20	30	21	11	0	3	33	37	105
2017	AS-01	13	5	26	25	25	0	5	54	19	19
2017	AS-02	19	11	31	29	9	0	0	38	31	25
2017	AS-03	26	32	19	6	16	0	0	23	58	15
2017	AS-04	8	25	41	8	8	0	11	17	36	12
2017	AS-08	9	19	51	12	0	0	9	13	31	10
2014	AS	13	24	35	21	6	0	1	28	37	95
2014	AS-01	0	18	29	35	18	0	0	53	18	17
2014	AS-02	13	21	42	14	7	0	3	21	35	30
2014	AS-04	12	31	38	19	0	0	0	19	44	16
2011	AS	20	23	25	18	9	1	4	29	45	106
2011	AS-01	5	14	19	33	19	0	10	58	21	21
2011	AS-02	31	22	25	16	3	0	3	19	55	32
2011	AS-03	27	20	33	13	7	0	0	20	47	15
2011	AS-04	7	14	43	14	14	7	0	31	23	14
2011	AS-06	18	27	18	9	18	0	9	30	50	11
2008	AS	10	25	29	23	6	2	5	32	38	108
2008	AS-01	0	19	29	24	19	0	10	47	21	21
2008	AS-02	7	17	34	31	3	3	3	37	26	29
2008	AS-03	10	43	33	5	5	0	5	10	55	21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	31	31	11	9	3	1	21	47	123
2018	AS-01	17	22	39	9	9	4	0	18	41	23
2018	AS-02	27	37	10	17	3	7	0	21	68	30
2018	AS-03	8	58	17	0	17	0	0	17	67	12
2018	AS-04	13	25	38	13	13	0	0	25	38	16
2018	AS-05	0	40	33	7	7	7	7	15	46	15
2018	AS-08	7	21	43	14	14	0	0	29	29	14
2017	AS	10	28	36	17	6	0	4	23	40	105
2017	AS-01	0	26	43	10	15	0	5	27	28	19
2017	AS-02	8	35	32	26	0	0	0	26	42	25
2017	AS-03	32	13	42	6	6	0	0	13	45	15
2017	AS-04	15	8	49	17	0	0	11	19	25	12
2017	AS-05	0	40	30	20	10	0	0	30	40	10
2014	AS	10	19	32	22	8	2	5	33	32	95
2014	AS-01	6	29	29	18	18	0	0	35	35	17
2014	AS-02	16	15	33	10	13	3	10	26	36	30
2014	AS-04	0	31	31	25	6	0	6	33	33	16
2011	AS	12	18	35	19	11	1	5	32	32	104
2011	AS-01	10	19	24	29	10	0	10	42	32	21
2011	AS-02	19	19	29	19	10	3	0	30	40	31
2011	AS-03	13	20	40	20	0	0	7	21	36	15
2011	AS-04	0	14	57	14	14	0	0	29	14	14
2011	AS-06	10	10	40	0	30	0	10	33	22	10
2008	AS	13	27	25	21	7	1	6	31	43	108
2008	AS-01	5	33	24	19	10	0	10	32	42	21
2008	AS-02	14	24	34	14	7	3	3	22	41	29
2008	AS-03	24	33	5	29	5	0	5	35	60	21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	21	41	14	9	2	2	24	34	123
2018	AS-01	4	35	43	9	9	0	0	17	39	23
2018	AS-02	13	20	37	10	10	7	3	22	37	30
2018	AS-03	25	8	50	8	8	0	0	17	33	12
2018	AS-04	25	25	19	19	13	0	0	31	50	16
2018	AS-05	7	27	40	13	7	0	7	21	36	15
2018	AS-08	14	21	36	14	14	0	0	29	36	14
2017	AS	12	17	36	20	10	2	3	32	31	106
2017	AS-01	0	18	41	20	15	0	5	38	19	19
2017	AS-02	19	19	20	29	8	4	0	39	41	25
2017	AS-03	6	6	45	20	23	0	0	42	13	15
2017	AS-04	17	25	38	0	0	0	20	0	53	12
2017	AS-05	20	30	20	20	10	0	0	30	50	10
2017	AS-08	12	9	61	8	0	9	0	9	24	10
2014	AS	7	16	46	24	3	1	2	28	24	95
2014	AS-01	0	6	53	23	18	0	0	41	6	17
2014	AS-02	16	16	47	13	0	3	4	14	35	30
2014	AS-04	0	25	25	44	0	0	6	47	27	16

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	38	15	7	2	5	4	74	9	120
2018	AS-01	43	22	17	4	4	9	0	71	10	23
2018	AS-02	21	41	28	3	3	0	3	64	7	29
2018	AS-03	67	0	8	8	0	8	8	80	10	12
2018	AS-04	33	53	0	13	0	0	0	87	13	15
2018	AS-05	20	53	7	7	0	0	13	85	8	15
2018	AS-08	21	29	14	14	0	14	7	64	18	14
2017	AS	39	33	12	7	2	4	3	77	10	106
2017	AS-01	56	23	0	5	0	6	10	94	6	19
2017	AS-02	30	31	19	8	8	4	0	64	16	25
2017	AS-03	42	32	6	13	0	6	0	79	14	15
2017	AS-04	17	59	8	7	0	10	0	83	8	12
2017	AS-05	30	30	30	10	0	0	0	60	10	10
2017	AS-08	39	31	31	0	0	0	0	69	0	10
2014	AS	30	51	9	4	2	2	1	85	6	95
2014	AS-01	29	59	12	0	0	0	0	88	0	17
2014	AS-02	26	43	14	10	3	4	0	72	14	30
2014	AS-04	25	75	0	0	0	0	0	100	0	16

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	53	30	9	6	1	1	84	7	120
2018	AS-01	57	17	9	13	4	0	74	17	23
2018	AS-02	52	38	10	0	0	0	90	0	29
2018	AS-03	67	25	0	0	0	8	100	0	12
2018	AS-04	60	27	7	7	0	0	87	7	15
2018	AS-05	53	33	13	0	0	0	87	0	15
2018	AS-08	36	43	14	7	0	0	79	7	14
2017	AS	59	29	5	3	5	0	88	7	106
2017	AS-01	61	20	19	0	0	0	81	0	19
2017	AS-02	46	35	4	4	12	0	81	16	25
2017	AS-03	61	39	0	0	0	0	100	0	15
2017	AS-04	60	40	0	0	0	0	100	0	12
2017	AS-05	50	30	10	0	10	0	80	10	10
2017	AS-08	60	12	0	19	9	0	72	28	10
2014	AS	51	35	9	2	3	0	86	5	95
2014	AS-01	53	35	12	0	0	0	88	0	17
2014	AS-02	43	30	17	3	7	0	73	10	30
2014	AS-04	50	50	0	0	0	0	100	0	16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	33	19	10	6	14	3	58	20	118
2018	AS-01	18	23	18	9	5	18	9	56	19	22
2018	AS-02	10	34	28	10	10	0	7	48	22	29
2018	AS-03	33	8	8	25	0	25	0	56	33	12
2018	AS-04	7	40	20	0	13	20	0	58	17	15
2018	AS-05	20	20	13	13	0	33	0	60	20	15
2018	AS-08	15	38	15	15	8	8	0	58	25	13
2017	AS	14	32	12	8	9	17	8	62	22	106
2017	AS-01	10	20	20	15	13	11	10	39	35	19
2017	AS-02	8	32	9	13	16	16	8	52	37	25
2017	AS-03	29	19	0	6	0	39	6	88	12	15
2017	AS-04	8	38	8	0	0	29	19	86	0	12
2017	AS-05	0	40	20	0	20	20	0	50	25	10
2017	AS-08	0	48	31	9	12	0	0	48	21	10
2014	AS	15	37	19	10	9	7	3	58	21	95
2014	AS-01	35	18	18	24	0	6	0	56	25	17
2014	AS-02	7	33	26	10	17	7	0	43	29	30
2014	AS-04	6	69	0	6	0	19	0	92	8	16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	56	33	8	2	2	88	3	120
2018	AS-01	57	30	4	0	9	87	9	23
2018	AS-02	48	28	24	0	0	76	0	29
2018	AS-03	75	25	0	0	0	100	0	12
2018	AS-04	47	40	7	7	0	87	7	15
2018	AS-05	47	47	7	0	0	93	0	15
2018	AS-08	71	21	0	7	0	93	7	14
2017	AS	53	39	6	0	2	92	2	106
2017	AS-01	66	20	13	0	0	87	0	19
2017	AS-02	44	49	4	0	4	92	4	25
2017	AS-03	74	19	6	0	0	94	0	15
2017	AS-04	36	64	0	0	0	100	0	12
2017	AS-05	40	30	20	0	10	70	10	10
2017	AS-08	48	52	0	0	0	100	0	10
2014	AS	46	45	4	5	0	90	5	94
2014	AS-01	41	47	12	0	0	88	0	17
2014	AS-02	37	43	3	16	0	80	16	30
2014	AS-04	37	63	0	0	0	100	0	16

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	50	42	4	3	1	1	92	3	120
2018	AS-01	52	26	4	9	4	4	82	14	23
2018	AS-02	41	45	10	3	0	0	86	3	29
2018	AS-03	67	33	0	0	0	0	100	0	12
2018	AS-04	47	53	0	0	0	0	100	0	15
2018	AS-05	53	47	0	0	0	0	100	0	15
2018	AS-08	43	50	7	0	0	0	93	0	14

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	45	39	8	3	3	0	0	85	7	119
2018	AS-01	57	22	9	4	9	0	0	78	13	23
2018	AS-02	36	46	11	4	4	0	0	82	7	28
2018	AS-03	50	42	8	0	0	0	0	92	0	12
2018	AS-04	44	38	13	6	0	0	0	81	6	16
2018	AS-05	64	36	0	0	0	0	0	100	0	14
2018	AS-08	29	50	14	0	7	0	0	79	7	14
2017	AS	46	35	7	5	5	1	2	83	9	106
2017	AS-01	46	31	13	10	0	0	0	76	10	19
2017	AS-02	50	27	4	8	8	0	4	80	16	25
2017	AS-03	55	26	6	0	7	0	6	86	7	15
2017	AS-04	38	62	0	0	0	0	0	100	0	12
2017	AS-05	60	20	10	0	10	0	0	80	10	10
2017	AS-08	43	39	9	9	0	0	0	81	9	10
2014	AS	45	32	13	4	3	1	2	79	8	95
2014	AS-01	47	29	18	0	6	0	0	76	6	17
2014	AS-02	33	37	17	7	3	0	3	72	10	30
2014	AS-04	50	44	0	0	6	0	0	94	6	16
2011	AS	36	33	16	7	7	0	1	70	14	107
2011	AS-01	43	24	10	10	10	0	5	70	20	21
2011	AS-02	36	30	15	3	15	0	0	67	18	33
2011	AS-03	47	40	13	0	0	0	0	87	0	15
2011	AS-04	43	29	21	7	0	0	0	71	7	14
2011	AS-06	18	45	27	0	9	0	0	64	9	11
2008	AS	42	32	16	7	3	0	0	74	10	107
2008	AS-01	57	29	14	0	0	0	0	86	0	21
2008	AS-02	45	31	7	14	3	0	0	76	17	29
2008	AS-03	40	45	10	5	0	0	0	85	5	20

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	51	32	8	6	3	1	0	84	8	119
2018	AS-01	70	13	9	4	4	0	0	83	9	23
2018	AS-02	43	39	7	7	4	0	0	82	11	28
2018	AS-03	67	17	17	0	0	0	0	83	0	12
2018	AS-04	50	50	0	0	0	0	0	100	0	16
2018	AS-05	64	14	7	7	0	7	0	85	8	14
2018	AS-08	29	43	7	14	7	0	0	71	21	14
2017	AS	63	20	10	0	3	4	0	87	3	106
2017	AS-01	71	10	13	0	0	6	0	86	0	19
2017	AS-02	59	25	4	0	4	8	0	92	4	25
2017	AS-03	74	13	13	0	0	0	0	87	0	15
2017	AS-04	38	46	17	0	0	0	0	83	0	12
2017	AS-05	70	10	10	0	10	0	0	80	10	10
2017	AS-08	64	27	9	0	0	0	0	91	0	10
2014	AS	47	36	9	3	1	2	2	87	4	95
2014	AS-01	47	29	6	0	0	12	6	93	0	17
2014	AS-02	40	36	17	3	3	0	0	76	7	30
2014	AS-04	38	44	6	6	0	0	6	87	7	16
2011	AS	39	33	11	6	8	1	2	74	14	107
2011	AS-01	43	33	5	10	0	0	10	84	11	21
2011	AS-02	39	21	15	3	18	3	0	63	22	33
2011	AS-03	40	40	20	0	0	0	0	80	0	15
2011	AS-04	50	43	7	0	0	0	0	93	0	14
2011	AS-06	27	27	9	27	9	0	0	55	36	11
2008	AS	48	31	9	1	7	4	0	82	9	107
2008	AS-01	57	19	10	5	0	10	0	84	5	21
2008	AS-02	55	28	7	0	10	0	0	83	10	29
2008	AS-03	45	30	10	0	5	10	0	83	6	20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	49	36	7	6	3	0	0	85	8	119
2018	AS-01	70	13	4	9	4	0	0	83	13	23
2018	AS-02	43	43	7	4	4	0	0	86	7	28
2018	AS-03	67	33	0	0	0	0	0	100	0	12
2018	AS-04	38	44	13	6	0	0	0	81	6	16
2018	AS-05	57	29	7	7	0	0	0	86	7	14
2018	AS-08	36	50	7	0	7	0	0	86	7	14
2017	AS	54	31	7	5	3	0	1	85	7	106
2017	AS-01	51	31	13	5	0	0	0	81	5	19
2017	AS-02	52	25	7	8	4	0	4	80	12	25
2017	AS-03	74	20	6	0	0	0	0	94	0	15
2017	AS-04	30	53	17	0	0	0	0	83	0	12
2017	AS-05	70	20	0	0	10	0	0	90	10	10
2017	AS-08	55	36	0	9	0	0	0	91	9	10
2014	AS	39	42	11	8	1	0	0	81	9	95
2014	AS-01	41	47	12	0	0	0	0	88	0	17
2014	AS-02	29	36	17	14	3	0	0	66	17	30
2014	AS-04	38	50	6	6	0	0	0	88	6	16
2011	AS	35	36	9	11	8	1	0	71	20	107
2011	AS-01	43	29	10	14	5	0	0	71	19	21
2011	AS-02	42	15	12	9	18	3	0	59	28	33
2011	AS-03	33	47	13	7	0	0	0	80	7	15
2011	AS-04	43	50	7	0	0	0	0	93	0	14
2011	AS-06	18	55	0	18	9	0	0	73	27	11
2008	AS	45	29	10	9	7	0	0	74	16	107
2008	AS-01	57	24	10	10	0	0	0	81	10	21
2008	AS-02	48	31	0	10	10	0	0	79	21	29
2008	AS-03	45	25	10	15	5	0	0	70	20	20

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	61	26	8	3	2	0	87	4	119
2018	AS-01	65	17	9	4	4	0	83	9	23
2018	AS-02	57	25	14	4	0	0	82	4	28
2018	AS-03	83	17	0	0	0	0	100	0	12
2018	AS-04	50	44	6	0	0	0	94	0	16
2018	AS-05	79	14	7	0	0	0	93	0	14
2018	AS-08	57	29	7	0	7	0	86	7	14
2017	AS	69	13	8	5	1	4	86	6	106
2017	AS-01	71	5	19	5	0	0	76	5	19
2017	AS-02	64	15	5	4	4	8	86	8	25
2017	AS-03	74	6	6	6	0	7	86	7	15
2017	AS-04	74	17	9	0	0	0	91	0	12
2017	AS-05	80	10	0	10	0	0	90	10	10
2017	AS-08	69	21	0	9	0	0	91	9	10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	59	28	5	7	2	0	0	87	8	119
2018	AS-01	65	13	9	13	0	0	0	78	13	23
2018	AS-02	54	39	0	4	4	0	0	93	7	28
2018	AS-03	75	25	0	0	0	0	0	100	0	12
2018	AS-04	56	31	6	6	0	0	0	88	6	16
2018	AS-05	71	14	7	7	0	0	0	86	7	14
2018	AS-08	43	29	14	7	7	0	0	71	14	14
2017	AS	68	16	8	5	2	1	0	84	7	106
2017	AS-01	74	10	11	0	0	5	0	88	0	19
2017	AS-02	64	13	7	8	8	0	0	77	16	25
2017	AS-03	68	13	13	6	0	0	0	80	6	15
2017	AS-04	55	36	9	0	0	0	0	91	0	12
2017	AS-05	80	10	0	10	0	0	0	90	10	10
2017	AS-08	72	19	0	9	0	0	0	91	9	10
2014	AS	54	29	11	3	2	0	1	84	5	95
2014	AS-01	59	24	12	0	0	0	6	87	0	17
2014	AS-02	43	27	17	10	3	0	0	70	13	30
2014	AS-04	44	50	6	0	0	0	0	94	0	16

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	49	10	4	2	0	8	82	7	49
2018	AS-04	10	70	0	10	0	0	10	89	11	10
2018	AS-08	15	62	15	0	0	0	8	83	0	13
2017	AS	37	20	13	4	2	8	15	75	8	46
2017	AS-08	19	43	21	17	0	0	0	61	17	10
2014	AS	31	42	14	6	3	6	0	76	9	36
2014	AS-02	20	40	30	10	0	0	0	60	10	10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	33	15	12	2	3	1	69	15	123
2018	AS-01	48	30	9	4	4	4	0	82	9	23
2018	AS-02	23	33	20	10	3	7	3	63	15	30
2018	AS-03	33	33	33	0	0	0	0	67	0	12
2018	AS-04	38	31	6	25	0	0	0	69	25	16
2018	AS-05	27	40	20	7	0	7	0	71	7	15
2018	AS-08	21	36	21	21	0	0	0	57	21	14
2017	AS	42	38	7	6	4	3	0	82	10	106
2017	AS-01	36	47	18	0	0	0	0	82	0	19
2017	AS-02	42	39	4	4	4	8	0	87	8	25
2017	AS-03	68	26	0	6	0	0	0	94	6	15
2017	AS-04	36	47	10	8	0	0	0	83	8	12
2017	AS-05	20	50	0	10	20	0	0	70	30	10
2017	AS-08	57	21	21	0	0	0	0	79	0	10
2014	AS	27	38	13	11	3	7	0	70	16	95
2014	AS-01	29	41	12	6	0	12	0	80	7	17
2014	AS-02	33	24	24	10	3	7	0	60	14	30
2014	AS-04	31	50	0	12	6	0	0	81	19	16
2011	AS	20	33	19	8	12	7	1	57	22	107
2011	AS-01	24	38	10	5	5	14	5	76	12	21
2011	AS-02	18	18	27	12	18	6	0	39	32	33
2011	AS-03	27	47	27	0	0	0	0	73	0	15
2011	AS-04	21	57	7	0	7	7	0	85	8	14
2011	AS-06	9	36	9	9	36	0	0	45	45	11

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	32	40	13	12	2	0	1	72	15	123
2018	AS-01	52	30	9	4	4	0	0	83	9	23
2018	AS-02	20	30	27	17	3	0	3	52	21	30
2018	AS-03	17	67	17	0	0	0	0	83	0	12
2018	AS-04	38	31	6	25	0	0	0	69	25	16
2018	AS-05	33	53	13	0	0	0	0	87	0	15
2018	AS-08	29	43	7	21	0	0	0	71	21	14
2017	AS	38	34	9	13	4	2	0	74	17	106
2017	AS-01	41	39	15	5	0	0	0	80	5	19
2017	AS-02	42	31	11	8	4	4	0	76	12	25
2017	AS-03	61	26	0	6	0	6	0	93	7	15
2017	AS-04	20	30	15	34	0	0	0	51	34	12
2017	AS-05	30	40	10	0	20	0	0	70	20	10
2017	AS-08	27	61	0	12	0	0	0	88	12	10
2014	AS	20	36	19	13	10	2	0	58	23	94
2014	AS-01	24	41	24	12	0	0	0	65	12	17
2014	AS-02	20	33	20	14	13	0	0	54	27	30
2014	AS-04	33	33	13	13	7	0	0	67	20	15
2011	AS	18	37	19	7	11	8	1	60	20	106
2011	AS-01	24	33	19	5	5	10	5	67	11	21
2011	AS-02	21	30	18	6	21	3	0	53	28	33
2011	AS-03	33	47	13	7	0	0	0	80	7	15
2011	AS-04	8	54	15	0	8	15	0	73	9	13
2011	AS-06	0	36	27	0	27	9	0	40	30	11
2008	AS	26	38	17	6	9	4	0	67	16	107
2008	AS-01	29	43	14	5	0	10	0	79	5	21
2008	AS-02	24	41	7	7	17	3	0	68	25	29
2008	AS-03	30	40	25	0	0	5	0	74	0	20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	20	36	22	13	6	3	1	58	19	123
2018	AS-01	35	39	9	9	4	4	0	77	14	23
2018	AS-02	10	20	33	27	7	0	3	31	34	30
2018	AS-03	17	25	33	8	0	17	0	50	10	12
2018	AS-04	38	25	19	13	6	0	0	63	19	16
2018	AS-05	13	60	27	0	0	0	0	73	0	15
2018	AS-08	7	43	21	14	7	7	0	54	23	14
2017	AS	24	41	14	12	5	5	0	68	18	106
2017	AS-01	25	48	5	5	6	10	0	82	12	19
2017	AS-02	34	31	16	11	4	4	0	68	16	25
2017	AS-03	42	26	6	13	0	13	0	78	15	15
2017	AS-04	0	60	23	17	0	0	0	60	17	12
2017	AS-05	20	40	20	0	20	0	0	60	20	10
2017	AS-08	9	60	19	12	0	0	0	69	12	10
2014	AS	8	41	21	16	12	2	0	50	28	95
2014	AS-01	12	59	18	6	6	0	0	71	12	17
2014	AS-02	13	30	30	13	14	0	0	43	27	30
2014	AS-04	6	63	6	19	6	0	0	69	25	16
2011	AS	8	43	17	11	13	7	1	55	27	105
2011	AS-01	10	52	14	5	5	10	5	72	11	21
2011	AS-02	13	32	16	10	23	6	0	48	34	31
2011	AS-03	0	60	33	7	0	0	0	60	7	15
2011	AS-04	7	57	14	0	7	14	0	75	8	14
2011	AS-06	0	27	9	27	36	0	0	27	64	11
2008	AS	13	42	21	13	5	7	0	59	19	107
2008	AS-01	10	43	24	5	5	14	0	61	11	21
2008	AS-02	3	52	21	14	7	3	0	57	21	29
2008	AS-03	15	55	25	0	0	5	0	74	0	20

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	47	14	20	7	0	1	60	26	122
2018	AS-01	26	48	9	13	4	0	0	74	17	23
2018	AS-02	7	38	14	28	10	0	3	46	39	29
2018	AS-03	0	58	25	17	0	0	0	58	17	12
2018	AS-04	19	50	13	13	6	0	0	69	19	16
2018	AS-05	7	47	20	20	7	0	0	53	27	15
2018	AS-08	7	43	7	36	7	0	0	50	43	14
2017	AS	18	35	18	20	5	4	0	55	26	106
2017	AS-01	20	47	28	0	0	5	0	71	0	19
2017	AS-02	25	28	12	19	8	8	0	58	29	25
2017	AS-03	23	32	20	19	0	6	0	58	21	15
2017	AS-04	11	47	10	32	0	0	0	58	32	12
2017	AS-05	0	40	40	10	10	0	0	40	20	10
2017	AS-08	9	39	9	31	12	0	0	48	43	10
2014	AS	13	36	19	18	12	2	0	50	30	94
2014	AS-01	24	35	6	24	6	6	0	63	31	17
2014	AS-02	13	34	26	10	17	0	0	47	27	30
2014	AS-04	13	38	25	19	6	0	0	50	25	16
2011	AS	11	46	15	13	11	2	1	59	25	106
2011	AS-01	10	52	19	0	10	5	5	68	11	21
2011	AS-02	13	47	9	16	16	0	0	59	31	32
2011	AS-03	20	33	33	13	0	0	0	53	13	15
2011	AS-04	7	71	7	7	7	0	0	79	14	14
2011	AS-06	18	27	9	9	36	0	0	45	45	11
2008	AS	18	41	19	15	7	1	0	59	22	107
2008	AS-01	10	57	10	14	10	0	0	67	24	21
2008	AS-02	14	46	32	7	0	0	0	61	7	28
2008	AS-03	24	38	19	14	5	0	0	62	19	21

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	41	16	14	2	0	0	68	15	123
2018	AS-01	22	43	17	17	0	0	0	65	17	23
2018	AS-02	17	40	37	3	3	0	0	57	7	30
2018	AS-03	50	33	0	17	0	0	0	83	17	12
2018	AS-04	44	19	6	31	0	0	0	63	31	16
2018	AS-05	33	47	13	7	0	0	0	80	7	15
2018	AS-08	14	57	7	14	7	0	0	71	21	14
2017	AS	42	37	11	5	3	1	0	80	9	106
2017	AS-01	51	28	15	0	0	6	0	84	0	19
2017	AS-02	54	23	15	8	0	0	0	77	8	25
2017	AS-03	68	32	0	0	0	0	0	100	0	15
2017	AS-04	36	47	10	8	0	0	0	83	8	12
2017	AS-05	20	40	20	10	10	0	0	60	20	10
2017	AS-08	19	69	0	0	12	0	0	88	12	10
2014	AS	27	46	17	4	5	0	0	74	10	95
2014	AS-01	35	41	12	12	0	0	0	77	12	17
2014	AS-02	27	33	26	3	11	0	0	60	14	30
2014	AS-04	13	75	13	0	0	0	0	87	0	16
2011	AS	29	43	19	7	2	0	1	72	9	105
2011	AS-01	29	52	10	0	5	0	5	85	5	21
2011	AS-02	15	58	24	3	0	0	0	73	3	33
2011	AS-03	40	40	20	0	0	0	0	80	0	15
2011	AS-04	57	14	21	7	0	0	0	71	7	14
2011	AS-06	36	27	9	27	0	0	0	64	27	11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	52	32	7	7	1	1	0	84	8	123
2018	AS-01	43	26	13	13	4	0	0	70	17	23
2018	AS-02	40	30	20	10	0	0	0	70	10	30
2018	AS-03	75	25	0	0	0	0	0	100	0	12
2018	AS-04	44	50	0	6	0	0	0	94	6	16
2018	AS-05	53	40	0	7	0	0	0	93	7	15
2018	AS-08	57	29	0	7	0	7	0	92	8	14
2017	AS	60	29	3	5	2	1	0	90	6	106
2017	AS-01	71	11	8	10	0	0	0	82	10	19
2017	AS-02	53	31	8	4	4	0	0	84	8	25
2017	AS-03	61	26	0	6	0	7	0	93	7	15
2017	AS-04	36	57	0	0	8	0	0	92	8	12
2017	AS-05	60	30	0	10	0	0	0	90	10	10
2017	AS-08	79	21	0	0	0	0	0	100	0	10
2014	AS	41	40	9	5	3	1	1	82	9	95
2014	AS-01	59	18	6	12	6	0	0	77	18	17
2014	AS-02	30	49	14	7	0	0	0	79	7	30
2014	AS-04	31	50	6	0	6	6	0	87	7	16
2011	AS	36	33	8	9	8	4	2	73	19	106
2011	AS-01	24	29	14	10	10	10	5	61	22	21
2011	AS-02	30	36	6	12	15	0	0	67	27	33
2011	AS-03	27	53	13	0	0	0	7	86	0	15
2011	AS-04	50	43	7	0	0	0	0	93	0	14
2011	AS-06	73	0	0	9	18	0	0	73	27	11
2008	AS	45	35	8	7	3	1	2	82	10	107
2008	AS-01	43	33	5	14	0	0	5	80	15	21
2008	AS-02	45	28	10	7	7	0	3	75	14	29
2008	AS-03	50	40	10	0	0	0	0	90	0	20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	45	30	18	4	2	1	75	7	123
2018	AS-01	39	30	22	0	9	0	70	9	23
2018	AS-02	30	30	33	7	0	0	60	7	30
2018	AS-03	75	25	0	0	0	0	100	0	12
2018	AS-04	44	31	6	19	0	0	75	19	16
2018	AS-05	53	40	7	0	0	0	93	0	15
2018	AS-08	36	36	29	0	0	0	71	0	14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	27	15	14	7	6	3	61	22	123
2018	AS-01	30	13	17	17	9	9	4	50	30	23
2018	AS-02	23	20	27	20	7	0	3	45	28	30
2018	AS-03	8	42	25	8	8	8	0	55	18	12
2018	AS-04	38	38	0	6	6	13	0	86	14	16
2018	AS-05	40	27	13	13	0	0	7	71	14	15
2018	AS-08	29	29	14	14	7	0	7	62	23	14
2017	AS	35	29	9	9	6	8	4	72	17	106
2017	AS-01	36	20	5	18	0	11	10	71	23	19
2017	AS-02	21	48	8	4	16	4	0	72	20	25
2017	AS-03	48	26	6	6	6	6	0	79	14	15
2017	AS-04	23	19	25	17	0	9	8	50	21	12
2017	AS-05	30	30	10	10	10	10	0	67	22	10
2017	AS-08	52	31	9	0	0	0	8	90	0	10
2014	AS	10	37	17	13	11	6	6	54	27	95
2014	AS-01	18	35	18	23	6	0	0	53	29	17
2014	AS-02	7	39	16	4	24	7	4	51	31	30
2014	AS-04	0	50	19	13	6	13	0	57	21	16
2011	AS	15	16	25	11	12	12	8	39	30	105
2011	AS-01	14	19	19	10	5	19	14	50	21	21
2011	AS-02	22	13	25	9	25	6	0	37	37	32
2011	AS-03	27	13	33	20	0	0	7	43	21	15
2011	AS-04	8	15	38	0	8	23	8	33	11	13
2011	AS-06	9	27	9	9	9	18	18	57	29	11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	35	16	8	10	2	0	65	18	123
2018	AS-01	35	26	26	9	4	0	0	61	13	23
2018	AS-02	20	37	23	10	7	3	0	59	17	30
2018	AS-03	50	8	17	8	8	8	0	64	18	12
2018	AS-04	31	25	6	13	19	6	0	60	33	16
2018	AS-05	40	40	13	7	0	0	0	80	7	15
2018	AS-08	14	57	0	0	29	0	0	71	29	14
2017	AS	25	37	11	14	5	7	1	67	21	106
2017	AS-01	25	43	10	10	0	11	0	77	11	19
2017	AS-02	21	33	16	15	12	0	4	56	28	25
2017	AS-03	26	29	13	13	6	13	0	63	22	15
2017	AS-04	15	47	19	8	0	11	0	70	8	12
2017	AS-05	40	40	10	0	10	0	0	80	10	10
2017	AS-08	19	32	0	49	0	0	0	51	49	10
2014	AS	20	38	16	17	8	2	0	59	25	95
2014	AS-01	18	29	12	35	6	0	0	47	41	17
2014	AS-02	17	26	20	23	14	0	0	43	37	30
2014	AS-04	25	50	19	0	6	0	0	75	6	16
2011	AS	22	37	16	10	12	1	1	61	23	107
2011	AS-01	29	33	14	10	5	5	5	68	16	21
2011	AS-02	24	33	18	6	18	0	0	58	24	33
2011	AS-03	27	40	20	7	7	0	0	67	13	15
2011	AS-04	29	43	14	0	14	0	0	71	14	14
2011	AS-06	9	45	9	18	18	0	0	55	36	11
2008	AS	28	35	18	16	4	0	0	63	19	108
2008	AS-01	33	38	14	10	5	0	0	71	14	21
2008	AS-02	21	34	17	21	7	0	0	55	28	29
2008	AS-03	33	29	24	14	0	0	0	62	14	21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	20	32	12	15	15	3	2	56	31	122
2018	AS-01	26	26	17	17	4	9	0	57	24	23
2018	AS-02	17	38	14	10	21	0	0	55	31	29
2018	AS-03	33	17	17	17	17	0	0	50	33	12
2018	AS-04	19	31	13	6	19	6	6	57	29	16
2018	AS-05	20	40	7	13	7	7	7	69	23	15
2018	AS-08	14	36	0	29	21	0	0	50	50	14
2017	AS	19	22	13	26	16	4	1	43	43	106
2017	AS-01	20	10	20	38	11	0	0	31	49	19
2017	AS-02	21	16	13	20	27	4	0	38	49	25
2017	AS-03	13	42	13	19	13	0	0	55	32	15
2017	AS-04	0	38	19	32	0	11	0	42	36	12
2017	AS-05	40	30	20	0	10	0	0	70	10	10
2017	AS-08	19	24	0	40	9	0	8	46	54	10
2014	AS	14	22	13	24	23	3	1	37	49	95
2014	AS-01	6	23	6	47	18	0	0	29	65	17
2014	AS-02	14	7	10	29	30	7	4	23	66	30
2014	AS-04	19	31	31	6	12	0	0	50	19	16
2011	AS	10	21	24	13	28	2	2	32	43	106
2011	AS-01	14	38	14	5	14	10	5	61	22	21
2011	AS-02	9	9	22	19	38	0	3	19	58	32
2011	AS-03	20	20	27	7	27	0	0	40	33	15
2011	AS-04	7	29	36	21	7	0	0	36	29	14
2011	AS-06	9	9	18	9	55	0	0	18	64	11
2008	AS	10	33	19	15	18	3	3	46	35	107
2008	AS-01	19	43	14	10	10	5	0	65	20	21
2008	AS-02	14	21	25	14	21	4	0	37	37	28
2008	AS-03	5	38	14	19	14	5	5	47	37	21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	45	16	6	2	2	0	76	7	123
2018	AS-01	30	35	13	9	4	9	0	71	14	23
2018	AS-02	20	53	17	10	0	0	0	73	10	30
2018	AS-03	33	25	33	8	0	0	0	58	8	12
2018	AS-04	31	44	19	6	0	0	0	75	6	16
2018	AS-05	40	53	7	0	0	0	0	93	0	15
2018	AS-08	29	50	14	0	7	0	0	79	7	14
2017	AS	33	41	10	9	3	3	1	77	12	106
2017	AS-01	36	36	5	13	0	11	0	80	14	19
2017	AS-02	24	45	15	8	4	0	4	72	12	25
2017	AS-03	42	45	0	0	6	7	0	93	7	15
2017	AS-04	17	49	25	10	0	0	0	66	10	12
2017	AS-05	50	20	10	10	10	0	0	70	20	10
2017	AS-08	31	60	9	0	0	0	0	91	0	10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	50	31	7	7	1	3	0	84	9	121
2018	AS-01	43	43	4	0	4	4	0	91	5	23
2018	AS-02	38	31	17	14	0	0	0	69	14	29
2018	AS-03	58	25	8	0	0	8	0	91	0	12
2018	AS-04	44	44	0	13	0	0	0	88	13	16
2018	AS-05	79	14	7	0	0	0	0	93	0	14
2018	AS-08	57	36	0	0	0	7	0	100	0	14
2017	AS	44	38	8	3	3	3	1	86	6	105
2017	AS-01	41	38	10	0	0	11	0	89	0	19
2017	AS-02	29	36	16	8	4	4	4	70	13	25
2017	AS-03	74	19	6	0	0	0	0	94	0	15
2017	AS-04	60	40	0	0	0	0	0	100	0	12
2017	AS-05	20	70	0	0	10	0	0	90	10	10
2014	AS	50	29	13	4	1	3	0	81	5	95
2014	AS-01	47	24	29	0	0	0	0	71	0	17
2014	AS-02	41	33	17	7	0	3	0	76	7	30
2014	AS-04	44	50	0	0	0	6	0	100	0	16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	46	39	7	6	2	0	0	85	7	122
2018	AS-01	57	35	4	4	0	0	0	91	4	23
2018	AS-02	43	30	13	7	7	0	0	73	13	30
2018	AS-03	58	33	8	0	0	0	0	92	0	12
2018	AS-04	38	56	0	6	0	0	0	94	6	16
2018	AS-05	71	21	7	0	0	0	0	93	0	14
2018	AS-08	21	64	7	7	0	0	0	86	7	14
2017	AS	48	38	6	4	2	2	0	88	6	106
2017	AS-01	56	29	10	0	0	5	0	89	0	19
2017	AS-02	42	42	8	4	4	0	0	84	8	25
2017	AS-03	68	26	6	0	0	0	0	94	0	15
2017	AS-04	58	42	0	0	0	0	0	100	0	12
2017	AS-05	30	40	20	0	10	0	0	70	10	10
2017	AS-08	48	40	0	12	0	0	0	88	12	10
2014	AS	43	43	10	3	1	0	0	86	4	95
2014	AS-01	35	53	12	0	0	0	0	88	0	17
2014	AS-02	41	42	11	7	0	0	0	83	7	30
2014	AS-04	44	50	6	0	0	0	0	94	0	16
2011	AS	31	41	16	3	8	1	1	73	11	106
2011	AS-01	38	33	14	5	5	0	5	75	10	21
2011	AS-02	19	50	9	6	13	3	0	71	19	32
2011	AS-03	53	33	13	0	0	0	0	87	0	15
2011	AS-04	21	50	21	0	7	0	0	71	7	14
2011	AS-06	36	27	18	0	18	0	0	64	18	11

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	59	30	7	3	1	0	0	89	4	122
2018	AS-01	74	17	4	4	0	0	0	91	4	23
2018	AS-02	47	33	17	3	0	0	0	80	3	30
2018	AS-03	67	33	0	0	0	0	0	100	0	12
2018	AS-04	44	50	6	0	0	0	0	94	0	16
2018	AS-05	71	21	7	0	0	0	0	93	0	14
2018	AS-08	57	29	0	14	0	0	0	86	14	14
2017	AS	57	32	5	4	2	0	0	90	6	106
2017	AS-01	79	21	0	0	0	0	0	100	0	19
2017	AS-02	57	28	8	4	4	0	0	84	8	25
2017	AS-03	71	23	6	0	0	0	0	94	0	15
2017	AS-04	58	42	0	0	0	0	0	100	0	12
2017	AS-05	40	40	10	10	0	0	0	80	10	10
2017	AS-08	48	40	0	12	0	0	0	88	12	10
2014	AS	52	39	1	7	2	0	0	90	9	95
2014	AS-01	41	59	0	0	0	0	0	100	0	17
2014	AS-02	41	42	3	14	0	0	0	83	14	30
2014	AS-04	50	44	0	0	6	0	0	94	6	16
2011	AS	41	41	10	4	4	0	1	82	8	106
2011	AS-01	62	24	5	5	0	0	5	90	5	21
2011	AS-02	38	31	19	3	9	0	0	69	13	32
2011	AS-03	47	47	7	0	0	0	0	93	0	15
2011	AS-04	43	50	0	0	7	0	0	93	7	14
2011	AS-06	36	36	9	18	0	0	0	73	18	11
2008	AS	46	37	9	6	0	2	0	85	6	108
2008	AS-01	67	19	10	0	0	5	0	90	0	21
2008	AS-02	48	34	7	10	0	0	0	83	10	29
2008	AS-03	43	52	0	5	0	0	0	95	5	21

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	42	36	10	8	3	1	79	12	122
2018	AS-01	57	22	17	4	0	0	78	4	23
2018	AS-02	33	30	13	17	7	0	63	23	30
2018	AS-03	75	25	0	0	0	0	100	0	12
2018	AS-04	38	56	0	0	6	0	94	6	16
2018	AS-05	29	57	7	0	0	7	92	0	14
2018	AS-08	29	29	14	29	0	0	57	29	14
2017	AS	49	25	17	7	3	0	74	9	106
2017	AS-01	69	26	0	5	0	0	95	5	19
2017	AS-02	41	16	31	8	4	0	58	12	25
2017	AS-03	68	26	6	0	0	0	94	0	15
2017	AS-04	51	23	27	0	0	0	73	0	12
2017	AS-05	20	50	10	10	10	0	70	20	10
2017	AS-08	39	21	28	12	0	0	60	12	10
2014	AS	30	41	17	11	2	0	70	13	95
2014	AS-01	24	47	24	6	0	0	71	6	17
2014	AS-02	27	26	23	24	0	0	54	24	30
2014	AS-04	38	50	6	6	0	0	88	6	16
2011	AS	28	39	21	7	6	0	67	12	107
2011	AS-01	48	33	19	0	0	0	81	0	21
2011	AS-02	15	42	18	12	12	0	58	24	33
2011	AS-03	40	33	20	7	0	0	73	7	15
2011	AS-04	29	57	7	0	7	0	86	7	14
2011	AS-06	18	18	36	18	9	0	36	27	11

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	43	35	12	6	3	0	79	9	122
2018	AS-01	57	35	4	4	0	0	91	4	23
2018	AS-02	33	33	23	3	7	0	67	10	30
2018	AS-03	75	17	8	0	0	0	92	0	12
2018	AS-04	38	50	6	0	6	0	88	6	16
2018	AS-05	36	43	21	0	0	0	79	0	14
2018	AS-08	36	29	7	29	0	0	64	29	14
2017	AS	49	32	10	7	3	0	80	9	106
2017	AS-01	79	16	0	5	0	0	95	5	19
2017	AS-02	41	28	23	4	4	0	69	8	25
2017	AS-03	68	32	0	0	0	0	100	0	15
2017	AS-04	36	47	17	0	0	0	83	0	12
2017	AS-05	40	40	0	10	10	0	80	20	10
2017	AS-08	39	31	9	21	0	0	69	21	10
2014	AS	28	46	16	10	1	0	74	11	95
2014	AS-01	29	41	24	6	0	0	71	6	17
2014	AS-02	21	39	20	20	0	0	60	20	30
2014	AS-04	31	56	6	6	0	0	88	6	16
2011	AS	27	43	19	6	5	1	71	10	107
2011	AS-01	48	38	14	0	0	0	86	0	21
2011	AS-02	18	42	18	9	12	0	61	21	33
2011	AS-03	40	40	20	0	0	0	80	0	15
2011	AS-04	21	64	7	0	7	0	86	7	14
2011	AS-06	18	27	18	27	0	9	50	30	11
2008	AS	37	37	14	7	5	0	74	12	108
2008	AS-01	38	43	14	5	0	0	81	5	21
2008	AS-02	34	38	10	7	10	0	72	17	29
2008	AS-03	48	43	10	0	0	0	90	0	21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	36	26	20	11	2	3	0	64	14	122
2018	AS-01	52	22	17	9	0	0	0	74	9	23
2018	AS-02	27	30	23	13	7	0	0	57	20	30
2018	AS-03	67	17	17	0	0	0	0	83	0	12
2018	AS-04	25	44	13	13	6	0	0	69	19	16
2018	AS-05	36	29	21	7	0	7	0	69	8	14
2018	AS-08	21	7	29	21	0	21	0	36	27	14
2017	AS	38	28	19	9	5	2	0	67	14	106
2017	AS-01	59	36	0	5	0	0	0	95	5	19
2017	AS-02	32	20	24	16	4	4	0	55	20	25
2017	AS-03	55	32	6	6	0	0	0	87	6	15
2017	AS-04	15	39	31	15	0	0	0	54	15	12
2017	AS-05	30	30	10	10	10	10	0	67	22	10
2017	AS-08	39	31	31	0	0	0	0	69	0	10
2014	AS	28	29	18	14	9	2	0	59	23	95
2014	AS-01	24	47	18	12	0	0	0	71	12	17
2014	AS-02	20	26	20	14	17	3	0	48	32	30
2014	AS-04	31	19	25	19	6	0	0	50	25	16
2011	AS	29	29	21	7	13	0	2	58	20	105
2011	AS-01	43	33	14	5	0	0	5	80	5	21
2011	AS-02	25	31	19	0	25	0	0	56	25	32
2011	AS-03	43	14	21	21	0	0	0	57	21	14
2011	AS-04	21	29	29	14	7	0	0	50	21	14
2011	AS-06	9	18	36	0	36	0	0	27	36	11
2008	AS	36	25	20	6	8	3	1	63	15	108
2008	AS-01	48	24	5	14	0	5	5	79	16	21
2008	AS-02	34	28	24	0	14	0	0	62	14	29
2008	AS-03	38	24	19	5	10	5	0	65	15	21

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	AS	35	31	34	123
2018	AS-01	39	35	26	23
2018	AS-02	37	37	27	30
2018	AS-03	17	25	58	12
2018	AS-04	50	31	19	16
2018	AS-05	27	33	40	15
2018	AS-08	21	21	57	14
2017	AS	30	33	38	106
2017	AS-01	36	31	33	19
2017	AS-02	23	33	44	25
2017	AS-03	19	26	55	15
2017	AS-04	32	23	45	12
2017	AS-05	30	60	10	10
2017	AS-08	12	60	28	10
2014	AS	32	33	35	95
2014	AS-01	35	24	41	17
2014	AS-02	40	23	37	30
2014	AS-04	37	50	13	16
2011	AS	48	23	29	107
2011	AS-01	48	24	29	21
2011	AS-02	45	30	24	33
2011	AS-03	53	20	27	15
2011	AS-04	36	29	36	14
2011	AS-06	64	9	27	11

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	AS	5	44	28	5	12	7	43
2018	AS-02	0	73	18	9	0	0	11
2017	AS	9	9	47	10	7	18	32
2014	AS	10	23	50	7	9999	10	30
2014	AS-02	8	25	51	16	9999	0	12
2011	AS	22	18	51	4	9999	6	51
2011	AS-01	40	30	20	0	9999	10	10
2011	AS-02	13	20	60	7	9999	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	10	90	122
2018	AS-03	0	100	12
2018	AS-05	0	100	15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	AS	0	12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	AS	0	12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	AS	0	12

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	AS	0	12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	AS	42	12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	AS	58	12

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	AS	58	12

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AS	58	12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	AS	58	12

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	0	12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	AS	0	11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	29	9	7	3	23	4	74	14	121
2018	AS-01	18	23	9	9	5	32	5	64	21	22
2018	AS-02	27	27	17	7	3	17	3	67	13	30
2018	AS-03	25	8	0	8	0	50	8	80	20	12
2018	AS-04	19	44	6	0	0	25	6	91	0	16
2018	AS-05	33	20	7	7	0	27	7	80	10	15
2018	AS-08	23	46	8	8	15	0	0	69	23	13
2017	AS	33	20	15	5	5	17	5	69	12	106
2017	AS-01	41	23	15	5	0	0	16	76	6	19
2017	AS-02	22	15	24	0	8	27	4	54	11	25
2017	AS-03	42	19	6	13	0	20	0	76	16	15
2017	AS-04	17	40	23	10	0	11	0	64	11	12
2017	AS-05	40	10	0	10	10	30	0	71	29	10
2017	AS-08	41	19	21	0	0	19	0	74	0	10
2014	AS	16	23	15	7	5	32	2	59	19	95
2014	AS-01	24	24	12	12	0	23	6	67	17	17
2014	AS-02	13	10	26	13	7	31	0	33	29	30
2014	AS-04	13	38	13	0	6	31	0	73	9	16

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	40	33	14	5	1	6	1	79	6	121
2018	AS-01	41	27	18	5	5	5	0	71	10	22
2018	AS-02	37	33	20	3	0	7	0	75	4	30
2018	AS-03	58	8	8	0	0	25	0	89	0	12
2018	AS-04	31	44	6	13	0	0	6	80	13	16
2018	AS-05	53	27	20	0	0	0	0	80	0	15
2018	AS-08	38	38	15	8	0	0	0	77	8	13
2017	AS	45	28	13	5	3	6	1	78	8	106
2017	AS-01	61	18	10	0	0	6	5	89	0	19
2017	AS-02	34	27	15	8	8	8	0	67	17	25
2017	AS-03	48	32	13	6	0	0	0	81	6	15
2017	AS-04	24	32	32	0	0	11	0	64	0	12
2017	AS-05	30	30	10	20	0	10	0	67	22	10
2017	AS-08	79	21	0	0	0	0	0	100	0	10
2014	AS	25	37	15	9	4	9	1	69	15	95
2014	AS-01	41	29	12	12	0	6	0	75	13	17
2014	AS-02	13	37	16	16	3	14	0	58	23	30
2014	AS-04	6	56	13	0	6	19	0	77	8	16
2011	AS	25	36	22	7	6	5	0	64	13	107
2011	AS-01	24	57	5	10	0	5	0	85	10	21
2011	AS-02	30	18	27	6	15	3	0	50	22	33
2011	AS-03	33	33	27	7	0	0	0	67	7	15
2011	AS-04	7	50	36	0	0	7	0	62	0	14
2011	AS-06	27	27	27	0	9	9	0	60	10	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	5	95	120
2018	AS-02	0	100	29
2018	AS-04	0	100	15
2018	AS-05	0	100	14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	26	21	16	6	2	25	3	67	10	122
2018	AS-01	26	13	17	9	4	26	4	56	19	23
2018	AS-02	23	27	30	3	0	10	7	60	4	30
2018	AS-03	25	0	8	8	0	58	0	60	20	12
2018	AS-04	13	38	6	0	0	44	0	89	0	16
2018	AS-05	36	14	14	0	0	29	7	78	0	14
2018	AS-08	36	36	7	0	7	14	0	83	8	14
2017	AS	29	20	15	2	3	27	5	71	7	105
2017	AS-01	36	8	15	0	0	20	21	74	0	19
2017	AS-02	26	9	11	0	8	47	0	64	15	25
2017	AS-03	29	32	13	0	0	26	0	83	0	15
2017	AS-04	10	56	25	0	0	8	0	72	0	11
2017	AS-05	30	20	10	10	0	30	0	71	14	10
2017	AS-08	41	9	31	0	0	19	0	62	0	10
2014	AS	20	24	17	1	2	29	7	69	5	95
2014	AS-01	12	29	12	0	0	35	12	78	0	17
2014	AS-02	13	20	26	3	3	31	3	50	10	30
2014	AS-04	19	31	6	0	0	31	13	89	0	16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	29	11	7	2	10	1	78	9	122
2018	AS-01	48	13	13	9	4	13	0	70	15	23
2018	AS-02	30	40	17	3	0	7	3	78	4	30
2018	AS-03	50	0	17	0	0	33	0	75	0	12
2018	AS-04	31	38	6	13	0	13	0	79	14	16
2018	AS-05	57	36	7	0	0	0	0	93	0	14
2018	AS-08	57	29	7	0	7	0	0	86	7	14
2017	AS	44	33	9	3	3	8	1	84	6	106
2017	AS-01	56	18	5	0	0	16	5	94	0	19
2017	AS-02	37	36	11	0	8	8	0	79	8	25
2017	AS-03	52	35	13	0	0	0	0	87	0	15
2017	AS-04	17	57	15	0	0	11	0	83	0	12
2017	AS-05	40	30	10	10	0	10	0	78	11	10
2017	AS-08	79	21	0	0	0	0	0	100	0	10
2014	AS	31	31	15	3	2	17	0	76	6	95
2014	AS-01	35	29	6	0	0	29	0	92	0	17
2014	AS-02	20	29	23	7	3	18	0	60	12	30
2014	AS-04	25	38	13	0	0	25	0	83	0	16
2011	AS	37	27	19	5	4	9	0	70	9	105
2011	AS-01	38	33	10	10	0	10	0	79	11	21
2011	AS-02	38	19	28	0	9	6	0	60	10	32
2011	AS-03	60	20	13	7	0	0	0	80	7	15
2011	AS-04	21	43	21	0	0	14	0	75	0	14
2011	AS-06	36	27	9	9	9	9	0	70	20	11

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	15	31	13	22	2	33	36	123
2018	AS-01	35	4	22	4	30	4	41	36	23
2018	AS-02	7	20	27	23	23	0	27	47	30
2018	AS-03	8	42	25	8	17	0	50	25	12
2018	AS-04	19	19	19	13	31	0	38	44	16
2018	AS-05	20	0	40	13	20	7	21	36	15
2018	AS-08	7	21	57	7	7	0	29	14	14
2017	AS	13	26	25	16	18	2	40	34	106
2017	AS-01	20	15	16	28	20	0	36	48	19
2017	AS-02	0	28	28	16	24	4	29	41	25
2017	AS-03	29	32	26	0	13	0	61	13	15
2017	AS-04	29	26	23	8	15	0	55	23	12
2017	AS-05	10	10	50	10	10	10	22	22	10
2017	AS-08	0	31	21	36	12	0	31	48	10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	9	19	39	18	15	1	28	33	123
2018	AS-01	17	26	35	9	9	4	45	18	23
2018	AS-02	7	7	47	7	33	0	13	40	30
2018	AS-03	0	25	50	25	0	0	25	25	12
2018	AS-04	6	31	31	31	0	0	38	31	16
2018	AS-05	27	13	40	13	7	0	40	20	15
2018	AS-08	0	21	36	14	29	0	21	43	14
2017	AS	16	34	24	16	8	2	51	25	106
2017	AS-01	20	41	20	13	5	0	62	18	19
2017	AS-02	21	31	21	23	4	0	52	27	25
2017	AS-03	13	29	20	13	19	6	45	34	15
2017	AS-04	19	39	17	25	0	0	58	25	12
2017	AS-05	20	20	20	20	10	10	44	33	10
2017	AS-08	0	39	43	19	0	0	39	19	10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	25	38	10	8	2	43	18	122
2018	AS-01	27	23	23	5	14	9	55	20	22
2018	AS-02	13	23	40	10	13	0	37	23	30
2018	AS-03	17	33	42	8	0	0	50	8	12
2018	AS-04	13	38	38	6	6	0	50	13	16
2018	AS-05	27	13	53	7	0	0	40	7	15
2018	AS-08	14	14	50	14	7	0	29	21	14
2017	AS	26	36	19	11	6	2	63	17	106
2017	AS-01	41	41	5	8	5	0	82	13	19
2017	AS-02	24	40	16	16	4	0	64	20	25
2017	AS-03	7	45	13	23	6	6	55	31	15
2017	AS-04	28	15	47	0	10	0	43	10	12
2017	AS-05	30	30	20	0	10	10	67	11	10
2017	AS-08	21	51	9	19	0	0	72	19	10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	21	28	27	11	0	1	33	38	121
2018	AS-01	23	23	36	5	9	0	5	48	14	22
2018	AS-02	7	17	24	31	21	0	0	24	52	29
2018	AS-03	8	42	8	33	8	0	0	50	42	12
2018	AS-04	6	31	44	19	0	0	0	38	19	16
2018	AS-05	27	0	33	33	7	0	0	27	40	15
2018	AS-08	7	21	14	50	7	0	0	29	57	14
2017	AS	13	26	28	21	9	1	1	41	30	106
2017	AS-01	28	21	36	10	0	5	0	52	11	19
2017	AS-02	13	23	29	27	8	0	0	36	35	25
2017	AS-03	0	48	6	32	13	0	0	48	45	15
2017	AS-04	8	38	30	25	0	0	0	45	25	12
2017	AS-05	20	10	30	10	20	0	10	33	33	10
2017	AS-08	0	21	33	36	9	0	0	21	45	10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	26	15	12	4	5	67	17	122
2018	AS-01	45	27	5	5	0	18	89	6	22
2018	AS-02	33	33	17	10	7	0	67	17	30
2018	AS-03	50	25	8	17	0	0	75	17	12
2018	AS-04	38	31	19	13	0	0	69	13	16
2018	AS-05	47	27	7	0	7	13	85	8	15
2018	AS-08	14	14	21	36	14	0	29	50	14
2017	AS	49	19	13	9	1	10	75	11	106
2017	AS-01	69	10	5	5	0	11	89	6	19
2017	AS-02	57	16	8	4	0	16	86	5	25
2017	AS-03	55	20	6	0	6	13	85	7	15
2017	AS-04	41	24	17	17	0	0	66	17	12
2017	AS-05	60	10	20	0	0	10	78	0	10
2017	AS-08	0	40	24	28	0	8	43	30	10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	20	24	16	7	0	52	24	122
2018	AS-01	43	17	13	13	13	0	61	26	23
2018	AS-02	23	20	30	17	10	0	43	27	30
2018	AS-03	42	25	0	33	0	0	67	33	12
2018	AS-04	38	13	38	6	6	0	50	13	16
2018	AS-05	43	36	21	0	0	0	79	0	14
2018	AS-08	14	7	36	29	14	0	21	43	14
2017	AS	28	24	27	13	4	4	54	17	103
2017	AS-01	31	26	23	10	5	5	60	16	19
2017	AS-02	28	23	33	12	0	4	53	12	25
2017	AS-03	36	19	19	13	6	6	59	21	15
2017	AS-04	11	37	19	21	12	0	48	33	10
2017	AS-08	12	27	40	21	0	0	39	21	10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	33	29	6	3	1	1	61	9	123
2018	AS-01	39	13	39	0	4	4	0	55	5	23
2018	AS-02	20	27	43	7	3	0	0	47	10	30
2018	AS-03	33	25	25	8	0	0	8	64	9	12
2018	AS-04	38	44	19	0	0	0	0	81	0	16
2018	AS-05	13	60	20	7	0	0	0	73	7	15
2018	AS-08	21	43	21	0	14	0	0	64	14	14
2017	AS	38	32	14	10	5	0	1	71	15	104
2017	AS-01	56	25	19	0	0	0	0	81	0	19
2017	AS-02	32	45	7	8	8	0	0	77	16	25
2017	AS-03	48	45	6	0	0	0	0	94	0	15
2017	AS-04	24	18	16	19	10	0	12	48	33	11
2017	AS-08	27	33	19	21	0	0	0	60	21	10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	13	28	35	16	8	41	24	123
2018	AS-01	22	39	13	9	17	61	26	23
2018	AS-02	10	20	37	23	10	30	33	30
2018	AS-03	17	25	58	0	0	42	0	12
2018	AS-04	19	19	44	19	0	38	19	16
2018	AS-05	20	13	47	13	7	33	20	15
2018	AS-08	0	36	29	21	14	36	36	14
2017	AS	22	36	18	16	8	58	24	104
2017	AS-01	41	36	18	5	0	77	5	19
2017	AS-02	17	31	25	19	8	48	27	25
2017	AS-03	23	45	13	19	0	68	19	15
2017	AS-04	28	37	19	8	8	65	16	11
2017	AS-08	0	39	9	43	9	39	52	10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	31	27	11	7	0	0	55	18	123
2018	AS-01	39	17	26	9	9	0	0	57	17	23
2018	AS-02	17	27	30	20	7	0	0	43	27	30
2018	AS-03	25	42	17	8	8	0	0	67	17	12
2018	AS-04	31	44	6	13	6	0	0	75	19	16
2018	AS-05	20	27	53	0	0	0	0	47	0	15
2018	AS-08	21	36	21	7	14	0	0	57	21	14
2017	AS	34	30	18	10	7	1	1	66	16	104
2017	AS-01	36	20	34	5	5	0	0	56	10	19
2017	AS-02	34	27	7	16	12	0	4	64	28	25
2017	AS-03	42	45	13	0	0	0	0	87	0	15
2017	AS-04	38	27	27	8	0	0	0	65	8	11
2017	AS-08	27	40	12	21	0	0	0	67	21	10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	33	29	11	3	0	57	14	120
2018	AS-01	43	9	35	4	9	0	52	13	23
2018	AS-02	17	34	38	7	3	0	52	10	29
2018	AS-03	25	25	33	17	0	0	50	17	12
2018	AS-04	21	43	21	7	7	0	64	14	14
2018	AS-05	20	40	33	7	0	0	60	7	15
2018	AS-08	14	43	14	29	0	0	57	29	14
2017	AS	36	34	12	11	5	2	72	16	104
2017	AS-01	46	39	10	5	0	0	85	5	19
2017	AS-02	36	24	17	8	8	8	65	17	25
2017	AS-03	26	42	26	0	6	0	68	6	15
2017	AS-04	34	20	10	35	0	0	55	35	11
2017	AS-08	12	60	9	19	0	0	72	19	10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	58	23	9	7	3	0	80	11	123
2018	AS-01	65	4	13	9	9	0	70	17	23
2018	AS-02	57	17	20	3	3	0	73	7	30
2018	AS-03	67	33	0	0	0	0	100	0	12
2018	AS-04	44	38	0	13	6	0	81	19	16
2018	AS-05	53	20	7	20	0	0	73	20	15
2018	AS-08	64	36	0	0	0	0	100	0	14
2017	AS	61	26	9	3	0	1	87	3	106
2017	AS-01	51	31	19	0	0	0	81	0	19
2017	AS-02	60	32	8	0	0	0	92	0	25
2017	AS-03	87	6	0	0	0	6	100	0	15
2017	AS-04	60	15	15	10	0	0	75	10	12
2017	AS-05	60	20	10	10	0	0	80	10	10
2017	AS-08	69	31	0	0	0	0	100	0	10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	72	17	5	4	1	2	91	4	123
2018	AS-01	74	4	9	13	0	0	78	13	23
2018	AS-02	67	20	10	3	0	0	87	3	30
2018	AS-03	83	17	0	0	0	0	100	0	12
2018	AS-04	63	31	0	0	6	0	100	0	16
2018	AS-05	60	20	0	7	0	13	92	8	15
2018	AS-08	93	7	0	0	0	0	100	0	14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	73	10	10	2	2	2	85	5	122
2018	AS-01	61	9	17	0	9	4	73	9	23
2018	AS-02	73	10	10	3	3	0	83	7	30
2018	AS-03	83	0	17	0	0	0	83	0	12
2018	AS-04	81	6	6	0	0	6	93	0	16
2018	AS-05	73	13	7	0	0	7	93	0	15
2018	AS-08	77	0	8	15	0	0	77	15	13
2017	AS	82	6	8	3	0	2	89	3	106
2017	AS-01	87	0	8	0	0	5	92	0	19
2017	AS-02	81	4	12	0	0	4	88	0	25
2017	AS-03	94	0	6	0	0	0	94	0	15
2017	AS-04	83	17	0	0	0	0	100	0	12
2017	AS-05	70	10	10	10	0	0	80	10	10
2017	AS-08	91	0	9	0	0	0	91	0	10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	52	30	14	1	2	1	83	3	123
2018	AS-01	65	13	13	0	9	0	78	9	23
2018	AS-02	53	20	27	0	0	0	73	0	30
2018	AS-03	50	25	17	8	0	0	75	8	12
2018	AS-04	63	25	13	0	0	0	88	0	16
2018	AS-05	40	47	13	0	0	0	87	0	15
2018	AS-08	36	57	0	0	0	7	100	0	14
2017	AS	55	29	13	2	0	1	85	2	106
2017	AS-01	56	13	26	0	0	5	72	0	19
2017	AS-02	46	37	13	4	0	0	83	4	25
2017	AS-03	74	19	6	0	0	0	94	0	15
2017	AS-04	68	32	0	0	0	0	100	0	12
2017	AS-05	30	30	30	10	0	0	60	10	10
2017	AS-08	69	21	9	0	0	0	91	0	10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	57	24	11	5	2	0	2	83	7	123
2018	AS-01	70	9	9	0	9	0	4	82	9	23
2018	AS-02	53	27	13	7	0	0	0	80	7	30
2018	AS-03	67	25	0	8	0	0	0	92	8	12
2018	AS-04	69	31	0	0	0	0	0	100	0	16
2018	AS-05	53	20	13	7	0	0	7	79	7	15
2018	AS-08	36	21	36	7	0	0	0	57	7	14
2017	AS	72	15	7	3	2	1	1	89	5	106
2017	AS-01	79	11	5	0	0	0	5	95	0	19
2017	AS-02	73	11	8	0	8	0	0	84	8	25
2017	AS-03	87	13	0	0	0	0	0	100	0	15
2017	AS-04	57	19	17	7	0	0	0	75	7	12
2017	AS-05	80	10	10	0	0	0	0	90	0	10
2017	AS-08	79	12	9	0	0	0	0	91	0	10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	54	13	9	4	1	19	83	6	122
2018	AS-01	73	0	0	0	0	27	100	0	22
2018	AS-02	57	10	7	7	0	20	83	8	30
2018	AS-03	42	8	17	0	0	33	75	0	12
2018	AS-04	69	0	13	0	0	19	85	0	16
2018	AS-05	53	27	0	0	0	20	100	0	15
2018	AS-08	29	29	21	14	7	0	57	21	14
2017	AS	58	17	5	3	1	16	90	4	106
2017	AS-01	66	8	0	0	0	26	100	0	19
2017	AS-02	63	13	0	0	4	20	95	5	25
2017	AS-03	61	19	6	0	0	13	93	0	15
2017	AS-04	58	0	8	8	0	27	79	10	12
2017	AS-05	50	30	0	0	0	20	100	0	10
2017	AS-08	32	28	21	19	0	0	60	19	10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	63	21	7	2	1	7	90	3	123
2018	AS-01	78	4	0	4	4	9	95	5	23
2018	AS-02	63	17	13	3	0	3	83	3	30
2018	AS-03	67	8	17	0	0	8	82	0	12
2018	AS-04	69	25	0	6	0	0	94	6	16
2018	AS-05	53	33	0	0	0	13	100	0	15
2018	AS-08	36	43	14	0	0	7	85	0	14
2017	AS	76	18	5	0	0	1	95	0	105
2017	AS-01	95	0	0	0	0	5	100	0	19
2017	AS-02	67	25	7	0	0	0	93	0	25
2017	AS-03	86	14	0	0	0	0	100	0	14
2017	AS-04	77	23	0	0	0	0	100	0	12
2017	AS-05	80	10	10	0	0	0	90	0	10
2017	AS-08	60	28	12	0	0	0	88	0	10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	57	13	15	7	7	2	71	13	122
2018	AS-01	43	22	4	9	17	4	68	27	23
2018	AS-02	59	14	17	3	7	0	72	10	29
2018	AS-03	67	8	8	8	0	8	82	9	12
2018	AS-04	69	13	13	6	0	0	81	6	16
2018	AS-05	40	13	20	20	7	0	53	27	15
2018	AS-08	50	14	29	0	0	7	69	0	14
2017	AS	59	17	13	7	4	1	76	10	106
2017	AS-01	64	5	15	6	10	0	69	16	19
2017	AS-02	56	19	9	12	0	4	79	12	25
2017	AS-03	74	26	0	0	0	0	100	0	15
2017	AS-04	47	24	19	10	0	0	72	10	12
2017	AS-05	60	30	0	10	0	0	90	10	10
2017	AS-08	45	9	37	8	0	0	55	8	10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	49	28	16	2	2	2	79	4	123
2018	AS-01	57	17	17	0	4	4	77	5	23
2018	AS-02	40	30	23	3	0	3	72	3	30
2018	AS-03	42	50	0	8	0	0	92	8	12
2018	AS-04	50	25	19	0	6	0	75	6	16
2018	AS-05	47	27	20	0	0	7	79	0	15
2018	AS-08	50	43	7	0	0	0	93	0	14
2017	AS	53	33	7	5	0	3	88	5	105
2017	AS-01	56	25	8	11	0	0	81	11	19
2017	AS-02	36	41	12	8	0	4	80	8	25
2017	AS-03	48	39	0	0	0	13	100	0	15
2017	AS-04	67	25	0	8	0	0	92	8	11
2017	AS-05	50	50	0	0	0	0	100	0	10
2017	AS-08	81	9	9	0	0	0	91	0	10

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	15	24	39	19	3	39	22	123
2018	AS-01	30	17	35	17	0	48	17	23
2018	AS-02	10	23	40	20	7	33	27	30
2018	AS-03	17	42	42	0	0	58	0	12
2018	AS-04	13	25	44	19	0	38	19	16
2018	AS-05	20	40	33	7	0	60	7	15
2018	AS-08	7	14	36	36	7	21	43	14
2017	AS	13	29	44	12	2	42	14	106
2017	AS-01	20	41	38	0	0	62	0	19
2017	AS-02	13	19	45	23	0	32	23	25
2017	AS-03	23	32	32	13	0	55	13	15
2017	AS-04	8	43	42	8	0	51	8	12
2017	AS-05	20	30	40	0	10	50	10	10
2017	AS-08	0	9	69	21	0	9	21	10

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	9	25	38	18	8	1	27	34	120
2018	AS-01	9	14	27	41	5	5	48	24	22
2018	AS-02	7	27	40	20	7	0	27	33	30
2018	AS-03	8	25	42	17	8	0	25	33	12
2018	AS-04	6	19	38	13	25	0	38	25	16
2018	AS-05	15	23	38	15	8	0	23	38	13
2018	AS-08	7	50	29	7	7	0	14	57	14
2017	AS	4	23	41	21	8	2	30	28	106
2017	AS-01	8	6	41	31	5	10	40	15	19
2017	AS-02	0	23	32	37	8	0	45	23	25
2017	AS-03	6	26	36	26	6	0	32	32	15
2017	AS-04	0	17	51	0	32	0	32	17	12
2017	AS-05	10	30	40	10	10	0	20	40	10
2017	AS-08	0	49	39	12	0	0	12	49	10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	44	15	9	1	2	75	10	122
2018	AS-01	35	35	13	9	4	4	73	14	23
2018	AS-02	13	53	27	7	0	0	67	7	30
2018	AS-03	75	17	8	0	0	0	92	0	12
2018	AS-04	27	33	20	13	0	7	64	14	15
2018	AS-05	33	47	13	7	0	0	80	7	15
2018	AS-08	29	50	7	14	0	0	79	14	14
2017	AS	33	30	15	9	6	6	67	16	106
2017	AS-01	59	15	15	0	0	11	83	0	19
2017	AS-02	24	28	19	13	8	8	57	22	25
2017	AS-03	23	39	19	7	6	6	65	14	15
2017	AS-04	28	49	8	8	8	0	77	15	12
2017	AS-05	30	40	20	0	10	0	70	10	10
2017	AS-08	39	31	0	12	19	0	69	31	10

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	21	40	26	6	5	1	63	11	121
2018	AS-01	30	30	26	4	4	4	64	9	23
2018	AS-02	13	33	43	3	7	0	47	10	30
2018	AS-03	50	33	17	0	0	0	83	0	12
2018	AS-04	27	40	27	7	0	0	67	7	15
2018	AS-05	13	67	13	7	0	0	80	7	15
2018	AS-08	21	43	14	7	14	0	64	21	14
2017	AS	25	41	18	10	3	4	69	13	104
2017	AS-01	38	35	28	0	0	0	72	0	18
2017	AS-02	17	34	28	12	4	4	54	17	24
2017	AS-03	29	32	13	13	0	13	70	15	15
2017	AS-04	24	59	17	0	0	0	83	0	12
2017	AS-05	20	60	10	0	10	0	80	10	10
2017	AS-08	29	40	9	21	0	0	69	21	10

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	20	25	12	14	2	2	25	75	123
2018	AS-01	48	4	13	13	9	4	9	55	45	23
2018	AS-02	23	23	23	13	17	0	0	23	77	30
2018	AS-03	17	33	17	8	25	0	0	17	83	12
2018	AS-04	13	38	19	6	19	6	0	13	87	16
2018	AS-05	20	13	27	13	13	7	7	23	77	15
2018	AS-08	7	21	57	0	14	0	0	7	93	14
2017	AS	20	23	21	19	13	4	0	21	79	106
2017	AS-01	15	16	15	31	18	5	0	16	84	19
2017	AS-02	16	28	19	23	5	8	0	18	82	25
2017	AS-03	23	32	13	13	19	0	0	23	77	15
2017	AS-04	47	15	15	15	8	0	0	47	53	12
2017	AS-05	20	10	20	20	30	0	0	20	80	10
2017	AS-08	0	27	43	9	12	9	0	0	100	10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	24	88
2018	AS-02	26	23
2018	AS-03	30	10
2018	AS-04	23	13
2018	AS-05	40	10
2018	AS-08	15	13
2017	AS	27	82
2017	AS-01	30	15
2017	AS-02	32	19
2017	AS-03	17	12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	42	88
2018	AS-02	39	23
2018	AS-03	30	10
2018	AS-04	23	13
2018	AS-05	60	10
2018	AS-08	62	13
2017	AS	40	82
2017	AS-01	42	15
2017	AS-02	30	19
2017	AS-03	33	12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	23	88
2018	AS-02	30	23
2018	AS-03	40	10
2018	AS-04	15	13
2018	AS-05	30	10
2018	AS-08	8	13
2017	AS	21	82
2017	AS-01	32	15
2017	AS-02	26	19
2017	AS-03	8	12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	AS	55	88
2018	AS-02	61	23
2018	AS-03	80	10
2018	AS-04	46	13
2018	AS-05	70	10
2018	AS-08	31	13
2017	AS	49	82
2017	AS-01	35	15
2017	AS-02	64	19
2017	AS-03	92	12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	AS	6	88
2018	AS-02	9	23
2018	AS-03	0	10
2018	AS-04	15	13
2018	AS-05	0	10
2018	AS-08	8	13
2017	AS	13	82
2017	AS-01	19	15
2017	AS-02	10	19
2017	AS-03	0	12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	AS	39	88
2018	AS-02	26	23
2018	AS-03	30	10
2018	AS-04	54	13
2018	AS-05	40	10
2018	AS-08	62	13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	AS	38	88
2018	AS-02	48	23
2018	AS-03	0	10
2018	AS-04	54	13
2018	AS-05	50	10
2018	AS-08	31	13
2017	AS	42	82
2017	AS-01	38	15
2017	AS-02	36	19
2017	AS-03	33	12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	AS	5	48	18	12	4	13	83
2018	AS-02	4	48	17	13	0	17	23
2018	AS-03	10	30	20	10	0	30	10
2018	AS-04	0	42	17	25	17	0	12
2018	AS-08	0	54	31	15	0	0	13
2017	AS	3	44	23	15	5	11	79
2017	AS-01	0	39	26	29	0	6	15
2017	AS-02	0	53	20	12	10	5	19
2017	AS-03	9	54	9	0	9	18	11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	31	69	88
2018	AS-02	26	74	23
2018	AS-03	50	50	10
2018	AS-04	46	54	13
2018	AS-05	0	100	10
2018	AS-08	31	69	13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	26	13	23	19	5	3	41	46	86
2018	AS-02	5	36	18	23	18	0	0	41	41	22
2018	AS-03	10	20	10	20	20	10	10	38	50	10
2018	AS-04	15	31	15	8	15	8	8	55	27	13
2018	AS-05	20	20	10	30	20	0	0	40	50	10
2018	AS-08	15	15	15	31	15	0	8	33	50	13
2017	AS	11	36	10	13	24	2	4	50	40	82
2017	AS-01	13	42	19	6	20	0	0	54	27	15
2017	AS-02	10	32	5	15	27	0	10	47	47	19
2017	AS-03	0	33	17	8	33	8	0	36	45	12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	1	16	14	20	45	1	3	18	67	87
2018	AS-02	0	22	9	30	39	0	0	22	70	23
2018	AS-03	0	0	30	20	50	0	0	0	70	10
2018	AS-04	0	31	15	23	31	0	0	31	54	13
2018	AS-05	0	10	10	10	60	0	10	11	78	10
2018	AS-08	8	0	15	0	69	0	8	8	75	13
2017	AS	3	9	10	13	63	1	1	12	78	82
2017	AS-01	0	19	6	13	62	0	0	19	74	15
2017	AS-02	0	12	10	15	63	0	0	12	78	19
2017	AS-03	0	8	9	0	75	8	0	9	82	12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	20	20	8	9	10	59	19	123
2018	AS-01	30	13	17	0	17	22	56	22	23
2018	AS-02	20	30	27	10	7	7	54	18	30
2018	AS-03	42	8	8	25	17	0	50	42	12
2018	AS-04	25	13	44	6	6	6	40	13	16
2018	AS-05	27	13	20	13	7	20	50	25	15
2018	AS-08	50	14	14	7	7	7	69	15	14

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.