2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	33	41	7	16	3	0	0	75	18	165
2018	3 to 10 years in the federal public service	32	39	7	16	5	0	0	72	22	173
2018	11 to 20 years in the federal public service	30	45	9	13	3	0	0	76	15	240
2018	More than 20 years in the federal public service	30	41	12	11	4	1	0	72	15	117
2017	Less than 3 years in the federal public service	34	40	9	14	3	1	0	74	17	125
2017	3 to 10 years in the federal public service	32	41	13	10	4	0	0	73	15	187
2017	11 to 20 years in the federal public service	32	44	11	9	4	0	0	76	13	223
2017	More than 20 years in the federal public service	39	41	6	8	4	0	2	82	12	129
2014	Less than 3 years in the federal public service	41	39	13	5	1	0	0	80	7	52
2014	3 to 10 years in the federal public service	28	41	15	11	4	0	0	69	15	248
2014	11 to 20 years in the federal public service	32	40	11	11	5	0	0	72	16	207
2014	More than 20 years in the federal public service	35	39	10	13	4	0	0	73	16	181
2011	Less than 3 years in the federal public service	34	33	13	16	4	1	0	67	20	102
2011	3 to 10 years in the federal public service	33	32	13	11	8	0	2	67	20	253
2011	11 to 20 years in the federal public service	23	41	19	12	4	0	1	65	16	168
2011	More than 20 years in the federal public service	29	39	12	11	6	1	1	70	18	195
2008	Less than 3 years in the federal public service	37	40	8	8	5	0	1	79	13	110
2008	3 to 10 years in the federal public service	36	33	14	12	4	0	1	70	16	216
2008	11 to 20 years in the federal public service	28	37	16	12	6	0	1	66	18	198
2008	More than 20 years in the federal public service	34	44	13	5	3	0	0	79	8	114

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	43	36	11	7	2	0	0	79	9	164
2018	3 to 10 years in the federal public service	49	29	12	6	3	0	0	78	10	173
2018	11 to 20 years in the federal public service	51	34	7	6	2	0	0	86	8	236
2018	More than 20 years in the federal public service	47	36	9	3	6	0	0	83	9	118
2017	Less than 3 years in the federal public service	51	30	6	10	2	0	0	82	12	125
2017	3 to 10 years in the federal public service	51	34	6	8	1	0	0	85	9	187
2017	11 to 20 years in the federal public service	43	38	10	7	2	0	0	81	9	220
2017	More than 20 years in the federal public service	52	35	6	3	3	0	2	89	6	130
2014	Less than 3 years in the federal public service	47	46	7	0	0	0	0	93	0	52
2014	3 to 10 years in the federal public service	40	38	11	6	5	0	0	78	11	249
2014	11 to 20 years in the federal public service	45	33	12	5	4	0	0	79	8	207
2014	More than 20 years in the federal public service	45	31	12	11	1	0	1	76	12	181
2011	Less than 3 years in the federal public service	47	33	8	6	6	0	0	80	12	102
2011	3 to 10 years in the federal public service	44	30	11	9	6	0	0	75	14	254
2011	11 to 20 years in the federal public service	41	40	10	5	3	1	0	82	8	168
2011	More than 20 years in the federal public service	41	36	13	5	5	0	1	77	10	194
2008	Less than 3 years in the federal public service	41	40	6	9	4	1	0	81	12	110
2008	3 to 10 years in the federal public service	46	34	11	7	3	0	0	80	10	216
2008	11 to 20 years in the federal public service	37	39	10	10	5	0	0	76	14	198
2008	More than 20 years in the federal public service	47	33	11	6	4	0	0	80	10	114

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	44	36	9	7	4	0	1	81	10	163
2018	3 to 10 years in the federal public service	58	26	10	2	4	0	0	84	6	172
2018	11 to 20 years in the federal public service	56	30	6	4	3	1	0	87	7	236
2018	More than 20 years in the federal public service	50	36	4	3	6	0	0	86	10	115
2017	Less than 3 years in the federal public service	59	23	5	8	4	1	0	83	12	125
2017	3 to 10 years in the federal public service	61	23	8	4	4	0	0	84	8	187
2017	11 to 20 years in the federal public service	46	38	6	5	5	0	0	84	10	220
2017	More than 20 years in the federal public service	55	34	4	5	3	0	0	89	7	130
2014	Less than 3 years in the federal public service	55	32	9	4	0	0	0	87	4	52
2014	3 to 10 years in the federal public service	48	32	6	7	6	0	0	80	13	249
2014	11 to 20 years in the federal public service	48	37	6	5	4	0	0	85	8	207
2014	More than 20 years in the federal public service	49	35	8	7	1	0	0	84	8	180
2011	Less than 3 years in the federal public service	51	25	7	10	8	0	0	75	18	101
2011	3 to 10 years in the federal public service	44	31	10	6	7	0	1	76	13	251
2011	11 to 20 years in the federal public service	40	45	5	6	3	0	0	85	9	169
2011	More than 20 years in the federal public service	43	37	8	5	6	1	1	81	11	195
2008	Less than 3 years in the federal public service	44	19	15	13	8	0	0	64	21	110
2008	3 to 10 years in the federal public service	48	37	6	4	4	0	1	85	9	216
2008	11 to 20 years in the federal public service	41	42	7	4	5	0	1	83	9	198
2008	More than 20 years in the federal public service	50	35	7	4	3	1	0	86	8	114

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	29	16	6	4	0	0	75	9	165
2018	3 to 10 years in the federal public service	47	26	11	10	5	1	1	74	15	171
2018	11 to 20 years in the federal public service	37	34	13	8	7	1	0	72	15	239
2018	More than 20 years in the federal public service	38	33	11	8	6	0	3	74	15	115
2017	Less than 3 years in the federal public service	44	33	8	9	3	1	1	79	13	125
2017	3 to 10 years in the federal public service	42	33	9	11	4	0	1	75	16	186
2017	11 to 20 years in the federal public service	38	36	10	10	4	1	1	76	14	220
2017	More than 20 years in the federal public service	38	39	8	5	9	0	1	78	14	130
2014	Less than 3 years in the federal public service	44	33	12	3	3	0	4	81	7	51
2014	3 to 10 years in the federal public service	40	28	12	11	7	0	2	69	19	249
2014	11 to 20 years in the federal public service	40	33	8	12	7	0	0	73	19	207
2014	More than 20 years in the federal public service	41	31	14	7	5	0	2	73	13	181
2011	Less than 3 years in the federal public service	38	31	13	6	10	1	1	71	16	102
2011	3 to 10 years in the federal public service	32	37	11	11	8	0	2	70	19	253
2011	11 to 20 years in the federal public service	33	40	12	9	3	2	1	75	12	169
2011	More than 20 years in the federal public service	34	33	16	10	6	1	1	67	16	194

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	47	38	9	3	3	0	0	86	6	165
2018	3 to 10 years in the federal public service	43	34	14	8	1	0	0	77	9	173
2018	11 to 20 years in the federal public service	43	38	8	6	4	0	0	82	10	237
2018	More than 20 years in the federal public service	48	34	10	3	6	0	0	82	9	117
2017	Less than 3 years in the federal public service	45	40	9	4	2	1	0	86	5	125
2017	3 to 10 years in the federal public service	45	39	8	6	2	0	0	84	8	187
2017	11 to 20 years in the federal public service	34	49	9	6	3	0	0	83	9	220
2017	More than 20 years in the federal public service	42	43	5	5	4	1	0	86	10	129
2014	Less than 3 years in the federal public service	50	44	6	0	0	0	0	94	0	52
2014	3 to 10 years in the federal public service	37	40	12	6	5	0	0	77	11	249
2014	11 to 20 years in the federal public service	35	42	11	7	4	1	0	78	11	207
2014	More than 20 years in the federal public service	34	44	10	9	1	0	1	79	10	181
2011	Less than 3 years in the federal public service	40	36	10	7	6	0	0	76	14	101
2011	3 to 10 years in the federal public service	37	39	11	8	5	0	0	76	14	252
2011	11 to 20 years in the federal public service	33	44	12	7	4	0	0	77	11	168
2011	More than 20 years in the federal public service	35	41	12	7	5	0	0	76	12	195
2008	Less than 3 years in the federal public service	42	30	17	7	4	0	0	72	11	110
2008	3 to 10 years in the federal public service	46	31	12	6	5	0	0	77	11	214
2008	11 to 20 years in the federal public service	36	41	13	4	6	0	0	77	10	194
2008	More than 20 years in the federal public service	46	32	12	6	4	0	0	78	10	114

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	29	35	17	8	10	1	1	65	18	165
2018	3 to 10 years in the federal public service	26	38	11	15	10	0	0	64	25	171
2018	11 to 20 years in the federal public service	25	32	19	14	10	0	0	57	24	239
2018	More than 20 years in the federal public service	31	25	14	11	18	1	0	57	29	117
2017	Less than 3 years in the federal public service	36	37	12	7	7	0	0	73	15	125
2017	3 to 10 years in the federal public service	32	33	12	12	11	0	0	65	23	187
2017	11 to 20 years in the federal public service	23	37	8	20	11	1	0	60	31	220
2017	More than 20 years in the federal public service	25	36	10	16	12	1	0	62	28	130
2014	Less than 3 years in the federal public service	29	53	13	4	2	0	0	82	5	52
2014	3 to 10 years in the federal public service	25	36	13	13	11	0	0	62	25	249
2014	11 to 20 years in the federal public service	22	35	19	14	9	0	0	58	24	207
2014	More than 20 years in the federal public service	23	36	17	13	10	0	0	59	24	181
2011	Less than 3 years in the federal public service	21	37	20	14	5	1	2	59	20	102
2011	3 to 10 years in the federal public service	22	33	14	17	14	0	0	55	31	254
2011	11 to 20 years in the federal public service	18	34	14	16	17	1	0	53	33	167
2011	More than 20 years in the federal public service	18	32	18	16	15	1	1	51	31	194

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	44	10	8	2	0	79	10	165
2018	3 to 10 years in the federal public service	39	37	7	12	5	0	76	17	173
2018	11 to 20 years in the federal public service	35	42	12	5	5	0	77	11	238
2018	More than 20 years in the federal public service	33	37	14	8	8	1	70	16	115
2017	Less than 3 years in the federal public service	39	44	8	5	4	0	83	9	125
2017	3 to 10 years in the federal public service	34	43	11	5	6	0	77	11	186
2017	11 to 20 years in the federal public service	25	52	13	7	3	1	77	10	220
2017	More than 20 years in the federal public service	37	45	9	6	4	0	82	10	130

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	57	33	6	3	1	0	0	90	4	165
2018	3 to 10 years in the federal public service	56	34	4	4	1	1	0	92	5	171
2018	11 to 20 years in the federal public service	57	33	6	1	2	1	0	91	3	238
2018	More than 20 years in the federal public service	55	35	4	3	2	1	0	92	4	115
2017	Less than 3 years in the federal public service	48	44	3	2	1	1	0	94	3	125
2017	3 to 10 years in the federal public service	49	34	10	5	1	0	0	84	6	187
2017	11 to 20 years in the federal public service	41	44	7	3	2	1	0	87	6	219
2017	More than 20 years in the federal public service	51	37	6	3	2	1	0	89	5	129
2014	Less than 3 years in the federal public service	69	27	4	0	0	0	0	96	0	52
2014	3 to 10 years in the federal public service	49	35	9	4	3	0	0	84	6	249
2014	11 to 20 years in the federal public service	46	40	6	3	4	0	0	87	7	206
2014	More than 20 years in the federal public service	55	32	8	4	1	1	0	87	5	181
2011	Less than 3 years in the federal public service	42	42	11	3	2	0	0	84	5	102
2011	3 to 10 years in the federal public service	46	37	8	6	2	0	0	83	8	253
2011	11 to 20 years in the federal public service	43	36	5	7	8	2	0	81	14	169
2011	More than 20 years in the federal public service	44	37	8	6	4	0	0	81	10	193
2008	Less than 3 years in the federal public service	56	37	1	3	3	0	0	93	6	110
2008	3 to 10 years in the federal public service	51	34	8	4	2	1	1	86	6	215
2008	11 to 20 years in the federal public service	50	38	7	2	3	0	0	88	5	196
2008	More than 20 years in the federal public service	58	31	6	4	0	1	0	90	5	114

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	39	36	14	5	6	0	75	11	165
2018	3 to 10 years in the federal public service	38	29	14	9	10	1	67	19	171
2018	11 to 20 years in the federal public service	32	33	13	12	9	0	66	21	239
2018	More than 20 years in the federal public service	34	30	9	12	15	0	64	27	118
2017	Less than 3 years in the federal public service	42	38	6	10	4	1	80	14	124
2017	3 to 10 years in the federal public service	33	36	11	12	8	0	69	20	186
2017	11 to 20 years in the federal public service	29	37	10	12	11	1	67	23	219
2017	More than 20 years in the federal public service	29	41	8	9	11	1	71	21	130

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	61	27	8	2	1	0	89	3	165
2018	3 to 10 years in the federal public service	61	29	9	2	0	0	89	2	171
2018	11 to 20 years in the federal public service	60	28	9	2	1	0	89	3	232
2018	More than 20 years in the federal public service	68	26	5	1	0	0	93	1	116
2017	Less than 3 years in the federal public service	58	32	8	1	1	0	90	2	125
2017	3 to 10 years in the federal public service	58	33	6	2	1	0	91	3	185
2017	11 to 20 years in the federal public service	56	35	7	2	0	0	91	2	221
2017	More than 20 years in the federal public service	64	29	4	3	0	0	93	3	129
2014	Less than 3 years in the federal public service	74	22	4	0	0	0	96	0	52
2014	3 to 10 years in the federal public service	64	27	6	0	2	0	92	2	249
2014	11 to 20 years in the federal public service	61	30	6	1	1	1	91	2	206
2014	More than 20 years in the federal public service	66	25	6	2	1	1	91	3	181
2011	Less than 3 years in the federal public service	65	21	10	3	1	0	86	4	101
2011	3 to 10 years in the federal public service	59	31	7	2	1	0	90	3	253
2011	11 to 20 years in the federal public service	66	25	6	2	1	0	92	2	165
2011	More than 20 years in the federal public service	59	31	6	3	1	0	90	4	195

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	34	22	6	5	0	1	66	12	165
2018	3 to 10 years in the federal public service	33	37	10	12	8	0	0	70	20	168
2018	11 to 20 years in the federal public service	31	37	16	10	7	0	0	68	16	237
2018	More than 20 years in the federal public service	30	36	14	8	11	0	1	67	19	117
2017	Less than 3 years in the federal public service	38	40	11	6	4	1	1	79	10	124
2017	3 to 10 years in the federal public service	31	37	9	15	7	0	0	69	22	186
2017	11 to 20 years in the federal public service	32	40	12	7	8	0	0	73	15	221
2017	More than 20 years in the federal public service	29	48	8	7	8	1	0	78	15	130
2014	Less than 3 years in the federal public service	31	50	5	11	2	0	0	81	13	52
2014	3 to 10 years in the federal public service	26	39	14	13	8	0	1	65	21	249
2014	11 to 20 years in the federal public service	24	44	11	13	7	1	0	69	21	206
2014	More than 20 years in the federal public service	24	45	13	11	7	1	0	69	18	181
2011	Less than 3 years in the federal public service	31	33	14	13	6	1	1	66	19	102
2011	3 to 10 years in the federal public service	27	39	12	11	10	0	0	67	21	252
2011	11 to 20 years in the federal public service	26	37	13	14	10	0	1	63	24	169
2011	More than 20 years in the federal public service	25	43	11	11	11	0	0	67	22	191

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	29	17	9	7	0	1	67	16	166
2018	3 to 10 years in the federal public service	38	34	11	13	4	0	0	72	17	170
2018	11 to 20 years in the federal public service	33	39	14	7	6	0	0	72	13	237
2018	More than 20 years in the federal public service	31	33	15	9	10	0	2	66	19	117
2017	Less than 3 years in the federal public service	43	31	14	8	2	1	1	75	10	125
2017	3 to 10 years in the federal public service	34	35	13	13	4	1	0	70	17	186
2017	11 to 20 years in the federal public service	35	40	8	11	6	0	0	75	17	222
2017	More than 20 years in the federal public service	34	40	12	8	6	0	0	74	13	130
2014	Less than 3 years in the federal public service	41	40	10	5	4	0	0	81	9	52
2014	3 to 10 years in the federal public service	30	34	18	11	7	0	1	64	18	248
2014	11 to 20 years in the federal public service	27	40	15	9	8	0	0	68	17	207
2014	More than 20 years in the federal public service	31	33	17	11	7	0	1	64	19	180

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	37	20	7	5	1	0	68	12	166
2018	3 to 10 years in the federal public service	30	36	16	12	7	0	0	66	19	169
2018	11 to 20 years in the federal public service	32	34	12	15	6	0	0	66	21	234
2018	More than 20 years in the federal public service	30	36	18	9	8	0	0	65	17	117
2017	Less than 3 years in the federal public service	39	35	11	11	4	0	0	74	15	125
2017	3 to 10 years in the federal public service	31	32	15	16	5	0	0	64	21	186
2017	11 to 20 years in the federal public service	30	40	8	13	7	1	0	71	21	221
2017	More than 20 years in the federal public service	29	45	13	8	6	0	0	74	14	130
2014	Less than 3 years in the federal public service	43	42	11	1	2	0	0	85	4	52
2014	3 to 10 years in the federal public service	32	35	15	9	8	0	0	67	18	249
2014	11 to 20 years in the federal public service	28	38	15	12	6	0	0	67	18	207
2014	More than 20 years in the federal public service	31	38	16	8	7	0	0	69	15	181
2011	Less than 3 years in the federal public service	38	38	12	8	3	0	1	76	11	101
2011	3 to 10 years in the federal public service	34	41	11	9	5	0	0	75	14	252
2011	11 to 20 years in the federal public service	28	39	15	14	5	0	0	66	19	167
2011	More than 20 years in the federal public service	27	37	17	12	5	1	1	66	17	194

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	37	8	3	1	0	87	5	166
2018	3 to 10 years in the federal public service	46	35	11	5	3	0	82	8	168
2018	11 to 20 years in the federal public service	47	35	9	7	2	0	82	9	238
2018	More than 20 years in the federal public service	51	32	9	3	5	0	83	8	117
2017	Less than 3 years in the federal public service	52	37	5	5	2	0	89	6	125
2017	3 to 10 years in the federal public service	44	44	9	1	2	0	87	4	185
2017	11 to 20 years in the federal public service	42	43	7	6	2	0	84	9	221
2017	More than 20 years in the federal public service	43	45	5	5	2	1	89	7	130
2014	Less than 3 years in the federal public service	61	34	6	0	0	0	94	0	52
2014	3 to 10 years in the federal public service	44	37	13	3	3	1	81	6	249
2014	11 to 20 years in the federal public service	44	38	8	6	2	2	84	8	207
2014	More than 20 years in the federal public service	45	36	11	6	2	0	82	8	180
2011	Less than 3 years in the federal public service	49	29	8	8	5	0	78	14	102
2011	3 to 10 years in the federal public service	41	40	11	5	3	0	81	8	253
2011	11 to 20 years in the federal public service	40	39	15	4	2	0	79	6	169
2011	More than 20 years in the federal public service	37	46	9	4	4	0	83	8	195
2008	Less than 3 years in the federal public service	48	32	15	4	1	0	80	5	110
2008	3 to 10 years in the federal public service	49	37	7	4	4	0	85	8	216
2008	11 to 20 years in the federal public service	43	39	9	4	4	0	83	8	197
2008	More than 20 years in the federal public service	51	34	7	4	3	0	86	7	114

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	31	15	6	6	1	1	72	13	165
2018	3 to 10 years in the federal public service	33	30	18	14	6	0	0	63	19	173
2018	11 to 20 years in the federal public service	30	32	18	12	6	1	0	63	18	238
2018	More than 20 years in the federal public service	42	29	11	13	6	0	0	71	18	118
2017	Less than 3 years in the federal public service	43	29	13	6	6	1	3	74	13	125
2017	3 to 10 years in the federal public service	31	37	16	11	4	0	0	69	15	186
2017	11 to 20 years in the federal public service	34	38	17	7	3	0	1	72	10	222
2017	More than 20 years in the federal public service	34	37	15	7	7	0	0	71	14	129
2014	Less than 3 years in the federal public service	58	19	22	0	2	0	0	77	2	52
2014	3 to 10 years in the federal public service	45	30	12	7	6	0	0	75	13	249
2014	11 to 20 years in the federal public service	40	29	18	5	7	0	0	70	12	207
2014	More than 20 years in the federal public service	36	36	14	9	4	1	1	73	14	181
2011	Less than 3 years in the federal public service	40	22	13	12	14	0	0	62	25	101
2011	3 to 10 years in the federal public service	37	34	14	9	6	0	0	71	14	252
2011	11 to 20 years in the federal public service	35	34	17	9	4	0	2	70	13	169
2011	More than 20 years in the federal public service	35	27	21	9	7	1	0	63	17	195
2008	Less than 3 years in the federal public service	45	28	19	2	6	0	0	73	8	110
2008	3 to 10 years in the federal public service	28	36	20	8	7	0	1	65	15	215
2008	11 to 20 years in the federal public service	36	30	17	11	5	0	1	66	16	198
2008	More than 20 years in the federal public service	28	36	19	13	4	0	1	64	17	113

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	6	21	30	24	15	2	2	41	28	165
2018	3 to 10 years in the federal public service	13	34	28	17	8	0	0	26	47	172
2018	11 to 20 years in the federal public service	9	28	33	22	5	2	2	28	38	237
2018	More than 20 years in the federal public service	12	26	28	27	3	1	2	31	39	117
2017	Less than 3 years in the federal public service	5	18	35	16	15	5	7	35	25	125
2017	3 to 10 years in the federal public service	14	25	33	18	7	2	3	25	40	187
2017	11 to 20 years in the federal public service	10	24	41	15	6	1	3	22	36	220
2017	More than 20 years in the federal public service	13	21	35	18	10	1	1	29	35	126
2014	Less than 3 years in the federal public service	4	17	26	22	25	0	6	51	21	52
2014	3 to 10 years in the federal public service	5	16	36	28	9	1	4	40	22	248
2014	11 to 20 years in the federal public service	7	24	35	23	8	1	2	32	32	207
2014	More than 20 years in the federal public service	7	22	37	23	7	1	3	32	30	181
2011	Less than 3 years in the federal public service	6	17	23	30	17	0	7	50	25	102
2011	3 to 10 years in the federal public service	11	22	32	22	8	1	3	32	35	254
2011	11 to 20 years in the federal public service	13	29	31	15	7	1	4	23	45	167
2011	More than 20 years in the federal public service	14	34	27	13	11	1	1	24	49	193
2008	Less than 3 years in the federal public service	9	8	27	25	18	3	9	50	20	110
2008	3 to 10 years in the federal public service	9	23	31	22	9	2	3	33	34	216
2008	11 to 20 years in the federal public service	12	23	38	18	6	0	2	24	36	196
2008	More than 20 years in the federal public service	17	31	33	14	4	1	1	18	48	114

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	13	21	21	17	21	6	1	41	37	165
2018	3 to 10 years in the federal public service	20	25	23	19	11	1	1	31	46	169
2018	11 to 20 years in the federal public service	9	28	34	16	8	2	2	25	40	236
2018	More than 20 years in the federal public service	16	27	28	22	4	0	2	27	45	116
2017	Less than 3 years in the federal public service	8	15	25	21	14	9	6	42	28	124
2017	3 to 10 years in the federal public service	13	30	25	13	12	3	4	26	46	186
2017	11 to 20 years in the federal public service	15	20	29	19	10	3	4	31	37	222
2017	More than 20 years in the federal public service	12	19	30	24	11	1	3	37	32	127
2014	Less than 3 years in the federal public service	9	15	24	16	23	10	4	45	27	52
2014	3 to 10 years in the federal public service	11	19	29	25	9	3	4	37	32	249
2014	11 to 20 years in the federal public service	10	22	30	20	11	2	4	34	34	207
2014	More than 20 years in the federal public service	11	23	31	17	13	2	2	32	36	181
2011	Less than 3 years in the federal public service	9	20	20	23	18	1	9	45	32	102
2011	3 to 10 years in the federal public service	13	17	29	22	14	2	4	38	32	253
2011	11 to 20 years in the federal public service	15	25	28	17	9	1	4	28	43	168
2011	More than 20 years in the federal public service	17	22	27	19	13	2	1	32	40	194
2008	Less than 3 years in the federal public service	10	14	21	17	22	7	10	47	28	109
2008	3 to 10 years in the federal public service	10	17	31	19	15	3	6	37	29	215
2008	11 to 20 years in the federal public service	13	17	36	23	7	2	3	31	31	194
2008	More than 20 years in the federal public service	14	21	35	17	9	2	2	27	37	114

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	10	21	21	23	17	4	4	44	33	164
2018	3 to 10 years in the federal public service	11	20	26	27	9	2	5	39	34	171
2018	11 to 20 years in the federal public service	9	17	29	21	12	4	7	37	30	236
2018	More than 20 years in the federal public service	13	20	26	24	10	2	6	37	36	116
2017	Less than 3 years in the federal public service	5	10	26	26	17	6	9	52	18	124
2017	3 to 10 years in the federal public service	12	13	29	19	13	4	10	38	28	186
2017	11 to 20 years in the federal public service	10	14	30	22	13	2	11	39	27	222
2017	More than 20 years in the federal public service	8	19	31	18	13	5	7	35	31	127
2014	Less than 3 years in the federal public service	4	11	9	23	22	12	18	65	22	52
2014	3 to 10 years in the federal public service	9	15	29	25	11	2	9	40	27	248
2014	11 to 20 years in the federal public service	10	17	29	22	11	2	8	38	30	207
2014	More than 20 years in the federal public service	9	21	29	21	11	2	6	35	33	181
2011	Less than 3 years in the federal public service	5	17	27	18	17	2	14	42	26	102
2011	3 to 10 years in the federal public service	10	18	25	23	10	4	10	39	33	253
2011	11 to 20 years in the federal public service	14	25	30	16	8	1	7	26	42	168
2011	More than 20 years in the federal public service	16	19	30	18	10	2	6	29	38	193
2008	Less than 3 years in the federal public service	8	12	25	17	22	3	13	46	23	109
2008	3 to 10 years in the federal public service	9	16	31	22	12	4	6	38	28	214
2008	11 to 20 years in the federal public service	11	21	36	20	8	0	5	29	33	195
2008	More than 20 years in the federal public service	10	33	27	17	9	2	3	27	44	114

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	8	10	30	25	23	3	1	50	19	165
2018	3 to 10 years in the federal public service	11	17	30	24	15	1	1	40	29	171
2018	11 to 20 years in the federal public service	6	16	34	28	11	2	3	40	24	233
2018	More than 20 years in the federal public service	15	17	37	21	8	1	1	30	32	115
2017	Less than 3 years in the federal public service	6	17	19	29	20	5	5	54	25	124
2017	3 to 10 years in the federal public service	9	17	29	27	15	2	2	44	26	184
2017	11 to 20 years in the federal public service	7	17	30	31	12	1	3	44	24	221
2017	More than 20 years in the federal public service	13	16	28	29	11	1	1	41	30	128
2014	Less than 3 years in the federal public service	2	2	16	34	35	0	12	78	4	52
2014	3 to 10 years in the federal public service	7	16	25	31	19	0	3	51	23	247
2014	11 to 20 years in the federal public service	8	13	34	33	9	1	3	44	22	205
2014	More than 20 years in the federal public service	6	15	40	23	12	1	2	36	23	181
2011	Less than 3 years in the federal public service	5	11	28	26	22	1	7	52	18	102
2011	3 to 10 years in the federal public service	8	12	33	30	12	1	4	44	21	254
2011	11 to 20 years in the federal public service	5	18	37	23	8	1	7	34	26	166
2011	More than 20 years in the federal public service	9	18	37	23	9	2	3	34	28	192
2008	Less than 3 years in the federal public service	6	9	28	23	28	1	5	54	17	109
2008	3 to 10 years in the federal public service	5	13	32	27	18	2	3	48	18	215
2008	11 to 20 years in the federal public service	7	17	41	20	11	1	4	32	25	193
2008	More than 20 years in the federal public service	3	22	41	25	5	1	3	31	26	114

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	13	12	27	16	24	4	4	43	28	165
2018	3 to 10 years in the federal public service	22	24	27	13	12	1	1	26	46	173
2018	11 to 20 years in the federal public service	15	29	27	15	10	2	2	26	46	236
2018	More than 20 years in the federal public service	16	26	31	16	8	0	1	25	43	117
2017	Less than 3 years in the federal public service	13	16	18	19	20	4	9	45	34	123
2017	3 to 10 years in the federal public service	21	23	26	15	10	1	4	26	47	186
2017	11 to 20 years in the federal public service	16	24	32	17	9	1	2	27	40	221
2017	More than 20 years in the federal public service	22	22	29	16	10	1	0	26	44	126
2014	Less than 3 years in the federal public service	5	11	14	25	36	0	10	67	17	52
2014	3 to 10 years in the federal public service	16	20	31	19	11	0	3	31	37	249
2014	11 to 20 years in the federal public service	15	24	34	19	6	1	1	26	39	207
2014	More than 20 years in the federal public service	17	20	34	16	9	1	3	27	38	179
2011	Less than 3 years in the federal public service	12	11	26	20	19	2	9	44	26	101
2011	3 to 10 years in the federal public service	17	18	29	18	11	3	3	31	38	254
2011	11 to 20 years in the federal public service	14	22	33	18	6	0	7	26	38	166
2011	More than 20 years in the federal public service	18	29	27	11	9	1	4	22	50	193
2008	Less than 3 years in the federal public service	8	12	20	26	24	2	8	56	22	110
2008	3 to 10 years in the federal public service	12	15	29	24	13	2	5	40	29	214
2008	11 to 20 years in the federal public service	12	32	29	13	9	0	5	23	47	194
2008	More than 20 years in the federal public service	14	29	33	15	6	2	2	22	44	113

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	16	16	22	17	17	8	3	38	37	165
2018	3 to 10 years in the federal public service	21	23	27	16	9	2	1	26	45	173
2018	11 to 20 years in the federal public service	9	28	30	19	8	3	2	29	39	234
2018	More than 20 years in the federal public service	16	26	29	19	8	1	0	27	43	114
2017	Less than 3 years in the federal public service	14	15	23	22	9	13	4	37	36	124
2017	3 to 10 years in the federal public service	19	22	28	16	8	2	5	26	44	184
2017	11 to 20 years in the federal public service	13	20	31	15	16	1	4	33	35	223
2017	More than 20 years in the federal public service	12	24	25	22	14	2	0	37	37	128
2014	Less than 3 years in the federal public service	9	28	12	12	14	12	12	34	50	52
2014	3 to 10 years in the federal public service	19	16	25	22	11	2	5	35	37	249
2014	11 to 20 years in the federal public service	11	20	29	23	12	2	4	37	32	207
2014	More than 20 years in the federal public service	9	21	28	22	14	2	4	39	32	180
2011	Less than 3 years in the federal public service	14	19	19	22	13	4	10	40	38	102
2011	3 to 10 years in the federal public service	15	17	26	22	12	3	4	37	35	251
2011	11 to 20 years in the federal public service	9	20	30	24	12	1	4	38	31	165
2011	More than 20 years in the federal public service	12	18	29	24	12	3	3	39	31	193
2008	Less than 3 years in the federal public service	10	18	21	21	14	10	6	42	33	110
2008	3 to 10 years in the federal public service	15	20	21	20	16	4	4	39	38	214
2008	11 to 20 years in the federal public service	16	17	37	18	7	1	5	26	35	195
2008	More than 20 years in the federal public service	11	30	24	15	16	1	4	32	42	114

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	10	15	29	20	17	7	2	40	27	162
2018	3 to 10 years in the federal public service	16	17	32	18	11	4	3	31	35	173
2018	11 to 20 years in the federal public service	13	17	33	20	8	5	4	31	33	238
2018	More than 20 years in the federal public service	15	22	34	22	6	1	1	28	38	116
2017	Less than 3 years in the federal public service	8	11	33	15	16	8	8	38	23	124
2017	3 to 10 years in the federal public service	10	20	29	20	11	3	6	34	34	186
2017	11 to 20 years in the federal public service	12	19	38	16	12	1	3	29	32	223
2017	More than 20 years in the federal public service	8	25	30	21	12	3	1	35	34	128
2014	Less than 3 years in the federal public service	7	11	21	9	34	6	12	53	21	52
2014	3 to 10 years in the federal public service	11	14	30	23	12	2	7	39	27	249
2014	11 to 20 years in the federal public service	6	22	35	21	9	1	5	32	30	207
2014	More than 20 years in the federal public service	7	18	40	21	8	1	4	31	27	181

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	27	21	9	6	8	7	58	17	165
2018	3 to 10 years in the federal public service	26	31	22	11	3	5	2	61	15	173
2018	11 to 20 years in the federal public service	22	35	18	9	5	7	4	64	16	235
2018	More than 20 years in the federal public service	27	35	17	9	5	5	2	67	15	115
2017	Less than 3 years in the federal public service	37	25	12	6	1	10	9	76	9	124
2017	3 to 10 years in the federal public service	29	32	14	10	4	6	4	68	17	187
2017	11 to 20 years in the federal public service	25	37	12	9	6	7	3	69	17	223
2017	More than 20 years in the federal public service	26	35	16	13	3	6	1	65	17	129
2014	Less than 3 years in the federal public service	45	29	10	10	0	4	3	79	10	52
2014	3 to 10 years in the federal public service	31	36	15	8	4	4	3	71	13	249
2014	11 to 20 years in the federal public service	30	29	19	11	4	3	4	63	16	207
2014	More than 20 years in the federal public service	33	37	15	7	5	1	2	72	12	181

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	30	8	8	4	0	0	80	12	165
2018	3 to 10 years in the federal public service	47	27	10	8	6	1	1	75	15	173
2018	11 to 20 years in the federal public service	48	29	9	8	4	2	1	79	11	234
2018	More than 20 years in the federal public service	44	28	9	9	9	1	0	72	19	116
2017	Less than 3 years in the federal public service	55	28	5	8	3	1	0	84	11	125
2017	3 to 10 years in the federal public service	46	30	9	8	5	2	0	78	13	187
2017	11 to 20 years in the federal public service	43	33	7	7	8	2	0	78	15	223
2017	More than 20 years in the federal public service	46	34	8	9	2	1	0	80	11	130
2014	Less than 3 years in the federal public service	68	15	11	5	0	0	0	84	5	52
2014	3 to 10 years in the federal public service	49	30	11	6	3	1	0	80	9	249
2014	11 to 20 years in the federal public service	50	29	10	8	3	0	0	79	10	207
2014	More than 20 years in the federal public service	54	28	5	8	4	1	0	83	12	181

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	10	22	19	19	8	20	3	41	34	164
2018	3 to 10 years in the federal public service	15	24	19	14	13	12	2	46	32	171
2018	11 to 20 years in the federal public service	12	28	17	17	9	15	3	49	31	231
2018	More than 20 years in the federal public service	19	23	18	12	14	12	2	49	30	116
2017	Less than 3 years in the federal public service	16	20	11	10	9	29	5	54	29	124
2017	3 to 10 years in the federal public service	10	19	16	15	15	20	4	39	40	186
2017	11 to 20 years in the federal public service	10	26	19	16	9	16	3	45	32	223
2017	More than 20 years in the federal public service	12	32	18	15	11	9	3	50	29	129
2014	Less than 3 years in the federal public service	21	30	9	12	3	21	4	68	20	52
2014	3 to 10 years in the federal public service	14	22	20	16	16	10	2	41	36	249
2014	11 to 20 years in the federal public service	15	24	20	15	12	12	2	45	32	207
2014	More than 20 years in the federal public service	17	28	17	16	11	7	4	51	30	181

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	59	29	8	2	2	0	88	4	165
2018	3 to 10 years in the federal public service	52	37	7	4	0	1	89	4	171
2018	11 to 20 years in the federal public service	53	34	5	5	2	1	88	6	235
2018	More than 20 years in the federal public service	53	39	8	0	1	0	92	1	116
2017	Less than 3 years in the federal public service	62	30	3	4	1	0	92	5	125
2017	3 to 10 years in the federal public service	48	39	8	2	3	0	87	5	186
2017	11 to 20 years in the federal public service	46	37	10	4	3	0	83	7	222
2017	More than 20 years in the federal public service	51	37	4	5	3	0	88	8	128
2014	Less than 3 years in the federal public service	51	38	2	9	0	0	89	9	52
2014	3 to 10 years in the federal public service	46	39	7	8	1	0	84	9	249
2014	11 to 20 years in the federal public service	46	40	8	5	1	0	86	5	206
2014	More than 20 years in the federal public service	49	38	7	5	2	0	86	7	181

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	39	8	4	2	3	1	85	6	164
2018	3 to 10 years in the federal public service	49	31	12	5	1	0	0	81	7	172
2018	11 to 20 years in the federal public service	37	43	10	6	2	1	0	82	8	236
2018	More than 20 years in the federal public service	44	40	7	6	1	2	1	86	7	116

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	34	15	8	7	2	1	70	15	164
2018	3 to 10 years in the federal public service	39	39	11	6	4	0	1	78	11	172
2018	11 to 20 years in the federal public service	38	40	13	4	5	0	0	78	9	235
2018	More than 20 years in the federal public service	38	39	8	6	9	0	0	77	15	115
2017	Less than 3 years in the federal public service	43	35	9	7	5	0	2	79	12	125
2017	3 to 10 years in the federal public service	39	37	9	11	3	1	1	77	14	187
2017	11 to 20 years in the federal public service	37	39	14	5	3	1	2	77	8	223
2017	More than 20 years in the federal public service	36	41	8	6	7	1	1	79	13	130
2014	Less than 3 years in the federal public service	42	33	11	6	4	2	2	78	10	52
2014	3 to 10 years in the federal public service	38	33	14	9	6	0	2	72	14	249
2014	11 to 20 years in the federal public service	33	39	11	10	5	0	2	74	15	207
2014	More than 20 years in the federal public service	36	35	14	8	7	0	0	71	15	181
2011	Less than 3 years in the federal public service	38	31	13	12	4	0	2	70	16	102
2011	3 to 10 years in the federal public service	34	35	11	12	7	0	0	69	19	254
2011	11 to 20 years in the federal public service	32	32	19	9	8	0	1	64	17	168
2011	More than 20 years in the federal public service	33	32	19	7	9	0	1	65	17	194
2008	Less than 3 years in the federal public service	37	24	18	9	8	0	4	63	18	110
2008	3 to 10 years in the federal public service	40	30	9	12	8	1	1	71	20	216
2008	11 to 20 years in the federal public service	30	31	16	10	12	1	0	61	22	197
2008	More than 20 years in the federal public service	34	39	15	6	5	1	0	74	11	114

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	51	30	11	4	2	1	1	82	6	164
2018	3 to 10 years in the federal public service	48	32	13	3	3	1	0	81	6	172
2018	11 to 20 years in the federal public service	51	30	8	6	3	1	0	82	10	235
2018	More than 20 years in the federal public service	42	36	12	7	2	1	0	79	9	114
2017	Less than 3 years in the federal public service	58	27	5	6	2	2	0	87	8	125
2017	3 to 10 years in the federal public service	47	31	10	6	2	4	0	81	8	187
2017	11 to 20 years in the federal public service	46	33	9	5	3	3	1	82	9	223
2017	More than 20 years in the federal public service	45	31	11	6	6	1	1	76	13	130
2014	Less than 3 years in the federal public service	59	24	13	1	0	2	1	86	2	52
2014	3 to 10 years in the federal public service	44	32	15	4	2	2	2	79	6	249
2014	11 to 20 years in the federal public service	49	32	7	6	3	2	1	84	9	207
2014	More than 20 years in the federal public service	45	29	12	7	3	3	1	77	11	181
2011	Less than 3 years in the federal public service	49	26	12	6	4	2	1	77	11	102
2011	3 to 10 years in the federal public service	37	33	13	9	5	2	0	72	14	254
2011	11 to 20 years in the federal public service	40	30	14	5	7	1	3	73	12	169
2011	More than 20 years in the federal public service	33	38	14	8	4	3	0	74	12	193
2008	Less than 3 years in the federal public service	47	24	15	3	7	4	1	74	10	110
2008	3 to 10 years in the federal public service	47	23	12	5	6	6	0	75	12	216
2008	11 to 20 years in the federal public service	36	27	16	8	9	3	2	67	17	198
2008	More than 20 years in the federal public service	41	36	14	3	3	3	1	79	7	114

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	33	9	8	4	1	1	78	12	163
2018	3 to 10 years in the federal public service	49	32	10	6	2	0	1	81	8	171
2018	11 to 20 years in the federal public service	47	35	5	8	3	1	1	84	11	234
2018	More than 20 years in the federal public service	41	44	7	4	4	0	0	85	8	115
2017	Less than 3 years in the federal public service	57	27	7	6	2	0	0	84	9	125
2017	3 to 10 years in the federal public service	42	38	8	7	3	1	0	82	10	186
2017	11 to 20 years in the federal public service	43	34	12	6	3	0	1	79	9	223
2017	More than 20 years in the federal public service	43	40	4	5	6	1	1	84	12	130
2014	Less than 3 years in the federal public service	57	27	13	3	0	0	0	84	3	52
2014	3 to 10 years in the federal public service	42	34	13	7	4	0	1	77	10	249
2014	11 to 20 years in the federal public service	43	35	10	7	4	0	0	79	12	206
2014	More than 20 years in the federal public service	45	28	11	12	4	0	0	73	16	181
2011	Less than 3 years in the federal public service	49	26	9	12	3	0	1	76	15	101
2011	3 to 10 years in the federal public service	35	37	9	12	6	0	0	73	18	253
2011	11 to 20 years in the federal public service	40	31	12	7	8	1	1	73	15	168
2011	More than 20 years in the federal public service	30	41	11	13	5	1	0	71	18	194
2008	Less than 3 years in the federal public service	44	33	10	3	7	3	0	80	10	110
2008	3 to 10 years in the federal public service	46	26	10	10	6	2	0	74	17	216
2008	11 to 20 years in the federal public service	32	35	11	10	10	0	1	68	20	198
2008	More than 20 years in the federal public service	38	39	12	6	6	0	0	76	12	114

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	53	29	9	5	3	2	0	83	8	163
2018	3 to 10 years in the federal public service	64	23	6	4	3	0	0	87	7	171
2018	11 to 20 years in the federal public service	54	24	9	8	4	2	0	79	11	234
2018	More than 20 years in the federal public service	53	22	8	8	6	2	0	77	15	115
2017	Less than 3 years in the federal public service	73	15	6	5	1	1	0	88	6	125
2017	3 to 10 years in the federal public service	61	25	8	4	2	0	0	86	6	187
2017	11 to 20 years in the federal public service	51	26	9	5	5	4	0	81	10	223
2017	More than 20 years in the federal public service	51	29	8	5	6	0	1	81	11	130

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	51	29	7	8	4	1	0	81	12	164
2018	3 to 10 years in the federal public service	54	25	11	5	4	0	0	79	9	171
2018	11 to 20 years in the federal public service	49	30	8	7	6	1	0	80	13	234
2018	More than 20 years in the federal public service	50	27	10	7	6	0	0	78	13	113
2017	Less than 3 years in the federal public service	63	24	5	5	3	0	0	87	8	125
2017	3 to 10 years in the federal public service	56	25	10	6	3	0	0	81	9	186
2017	11 to 20 years in the federal public service	49	27	12	6	4	1	0	77	11	223
2017	More than 20 years in the federal public service	55	25	7	4	7	0	1	82	11	129
2014	Less than 3 years in the federal public service	61	31	3	5	0	0	0	92	5	52
2014	3 to 10 years in the federal public service	45	34	12	5	3	0	0	80	8	249
2014	11 to 20 years in the federal public service	54	26	9	5	6	0	0	80	11	207
2014	More than 20 years in the federal public service	51	27	8	7	5	1	1	79	13	181

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	11 to 20 years in the federal public service	25	46	11	10	1	0	7	77	12	72
2018	More than 20 years in the federal public service	23	40	18	8	0	6	5	71	9	28
2017	3 to 10 years in the federal public service	29	20	10	17	15	3	6	54	35	30
2017	11 to 20 years in the federal public service	30	38	10	9	2	3	9	77	12	64
2017	More than 20 years in the federal public service	37	28	5	11	0	8	11	81	13	38
2014	3 to 10 years in the federal public service	24	39	15	6	8	0	7	68	15	34
2014	11 to 20 years in the federal public service	29	50	10	9	2	0	0	79	11	49
2014	More than 20 years in the federal public service	34	38	11	15	0	2	0	73	15	46

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	24	15	2	2	14	0	77	5	166
2018	3 to 10 years in the federal public service	30	30	21	8	8	3	1	62	16	171
2018	11 to 20 years in the federal public service	23	36	15	13	6	7	0	63	20	236
2018	More than 20 years in the federal public service	21	24	26	9	12	7	1	49	23	117
2017	Less than 3 years in the federal public service	48	34	8	3	1	6	0	87	4	124
2017	3 to 10 years in the federal public service	28	34	19	9	6	4	0	65	15	187
2017	11 to 20 years in the federal public service	24	36	14	10	8	9	0	66	19	223
2017	More than 20 years in the federal public service	23	34	16	11	8	7	0	62	20	130
2014	Less than 3 years in the federal public service	55	25	7	1	0	12	0	91	2	52
2014	3 to 10 years in the federal public service	26	37	17	8	4	8	0	69	13	249
2014	11 to 20 years in the federal public service	18	37	18	11	5	11	0	61	18	207
2014	More than 20 years in the federal public service	25	28	20	13	4	9	0	59	20	181
2011	Less than 3 years in the federal public service	23	39	22	4	4	5	3	68	9	102
2011	3 to 10 years in the federal public service	19	30	19	11	9	10	1	55	23	253
2011	11 to 20 years in the federal public service	15	30	22	12	15	6	0	47	29	168
2011	More than 20 years in the federal public service	20	27	24	8	15	5	1	50	24	194

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	28	18	5	4	4	0	71	10	166
2018	3 to 10 years in the federal public service	25	31	17	16	10	1	1	57	26	172
2018	11 to 20 years in the federal public service	23	32	19	15	9	2	0	56	25	237
2018	More than 20 years in the federal public service	15	31	22	14	14	3	0	48	29	117
2017	Less than 3 years in the federal public service	43	31	10	9	2	5	0	78	11	123
2017	3 to 10 years in the federal public service	20	36	12	23	6	2	0	57	30	187
2017	11 to 20 years in the federal public service	19	36	16	15	10	4	0	58	26	223
2017	More than 20 years in the federal public service	18	33	19	19	10	1	0	51	30	130
2014	Less than 3 years in the federal public service	51	23	7	7	0	10	1	84	8	52
2014	3 to 10 years in the federal public service	21	31	22	14	7	5	0	55	22	249
2014	11 to 20 years in the federal public service	14	35	19	19	9	4	1	52	29	207
2014	More than 20 years in the federal public service	19	32	18	16	12	2	1	52	29	180
2011	Less than 3 years in the federal public service	25	35	17	9	7	7	0	64	17	101
2011	3 to 10 years in the federal public service	14	31	25	11	13	5	0	48	26	251
2011	11 to 20 years in the federal public service	14	27	18	17	18	5	0	43	37	169
2011	More than 20 years in the federal public service	16	32	21	12	16	1	2	49	29	192
2008	Less than 3 years in the federal public service	28	29	23	2	4	11	3	66	8	111
2008	3 to 10 years in the federal public service	21	32	21	11	9	6	1	56	21	214
2008	11 to 20 years in the federal public service	17	31	22	16	12	2	0	49	29	198
2008	More than 20 years in the federal public service	28	26	19	13	12	2	0	55	26	114

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	25	33	19	10	3	10	0	64	15	165
2018	3 to 10 years in the federal public service	20	28	18	22	9	4	0	50	32	172
2018	11 to 20 years in the federal public service	16	29	25	14	11	5	0	47	26	236
2018	More than 20 years in the federal public service	9	30	25	11	17	8	0	43	30	115
2017	Less than 3 years in the federal public service	28	35	12	11	2	12	0	72	15	124
2017	3 to 10 years in the federal public service	15	30	15	22	12	6	0	48	36	186
2017	11 to 20 years in the federal public service	12	36	16	19	11	6	0	51	32	223
2017	More than 20 years in the federal public service	12	29	26	21	9	2	0	43	31	130
2014	Less than 3 years in the federal public service	36	27	9	5	1	20	1	80	9	52
2014	3 to 10 years in the federal public service	16	23	25	19	11	6	0	42	32	247
2014	11 to 20 years in the federal public service	10	29	19	23	11	8	0	42	37	207
2014	More than 20 years in the federal public service	12	28	26	17	12	5	0	42	31	181
2011	Less than 3 years in the federal public service	17	25	19	21	4	13	1	49	29	101
2011	3 to 10 years in the federal public service	7	32	24	17	13	7	0	42	32	253
2011	11 to 20 years in the federal public service	9	29	22	21	12	7	0	40	36	168
2011	More than 20 years in the federal public service	11	32	20	17	14	6	0	46	33	194
2008	Less than 3 years in the federal public service	18	22	21	10	4	23	1	54	19	110
2008	3 to 10 years in the federal public service	14	27	19	18	12	10	0	45	33	216
2008	11 to 20 years in the federal public service	9	30	23	21	10	7	0	42	34	197
2008	More than 20 years in the federal public service	14	29	23	21	7	5	0	46	30	114

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	24	32	16	15	6	7	0	61	22	165
2018	3 to 10 years in the federal public service	16	30	13	23	16	2	0	47	40	172
2018	11 to 20 years in the federal public service	13	34	17	21	12	3	0	49	33	236
2018	More than 20 years in the federal public service	10	36	17	15	18	3	0	48	34	116
2017	Less than 3 years in the federal public service	24	39	13	13	2	7	0	69	17	125
2017	3 to 10 years in the federal public service	15	30	15	22	13	4	0	48	36	186
2017	11 to 20 years in the federal public service	13	37	16	20	11	4	0	52	32	222
2017	More than 20 years in the federal public service	11	41	18	16	9	5	0	55	26	130
2014	Less than 3 years in the federal public service	30	40	6	9	2	12	1	80	13	52
2014	3 to 10 years in the federal public service	16	28	19	19	13	5	0	47	33	249
2014	11 to 20 years in the federal public service	13	35	21	15	13	3	0	48	30	207
2014	More than 20 years in the federal public service	14	26	22	21	12	4	1	42	34	179
2011	Less than 3 years in the federal public service	22	36	17	18	3	3	1	60	22	102
2011	3 to 10 years in the federal public service	8	38	20	16	13	4	0	48	31	253
2011	11 to 20 years in the federal public service	9	36	14	20	16	4	0	47	38	168
2011	More than 20 years in the federal public service	14	33	19	18	15	2	0	48	33	194
2008	Less than 3 years in the federal public service	27	36	15	13	4	5	0	66	18	110
2008	3 to 10 years in the federal public service	16	34	14	24	10	3	0	51	35	215
2008	11 to 20 years in the federal public service	9	39	15	19	14	3	0	50	34	198
2008	More than 20 years in the federal public service	19	33	16	20	9	3	0	53	30	114

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	47	11	7	2	2	0	79	10	163
2018	3 to 10 years in the federal public service	25	39	19	12	4	2	0	65	16	173
2018	11 to 20 years in the federal public service	25	46	13	11	4	1	0	72	15	236
2018	More than 20 years in the federal public service	16	50	15	12	7	0	0	66	19	118
2017	Less than 3 years in the federal public service	40	40	10	7	1	2	0	82	8	125
2017	3 to 10 years in the federal public service	25	43	15	13	3	1	0	69	16	185
2017	11 to 20 years in the federal public service	25	47	12	7	7	2	0	73	14	222
2017	More than 20 years in the federal public service	26	46	16	5	7	1	0	73	11	129
2014	Less than 3 years in the federal public service	51	30	6	6	4	4	0	84	10	52
2014	3 to 10 years in the federal public service	26	38	19	10	6	1	0	65	16	249
2014	11 to 20 years in the federal public service	20	49	14	10	4	3	0	72	14	207
2014	More than 20 years in the federal public service	27	43	18	6	4	1	0	71	10	180
2011	Less than 3 years in the federal public service	26	42	13	15	3	0	1	68	19	101
2011	3 to 10 years in the federal public service	25	41	20	9	4	1	0	66	14	251
2011	11 to 20 years in the federal public service	22	40	17	10	9	3	0	64	19	169
2011	More than 20 years in the federal public service	31	36	18	7	7	1	1	68	14	192

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	35	11	7	4	3	0	77	12	163
2018	3 to 10 years in the federal public service	40	36	9	8	6	1	0	77	14	174
2018	11 to 20 years in the federal public service	41	39	10	7	2	2	0	81	9	236
2018	More than 20 years in the federal public service	40	43	9	4	5	0	0	83	9	118
2017	Less than 3 years in the federal public service	49	35	8	5	1	2	0	85	6	125
2017	3 to 10 years in the federal public service	42	32	14	6	4	2	1	75	10	186
2017	11 to 20 years in the federal public service	45	33	9	6	4	2	0	80	11	222
2017	More than 20 years in the federal public service	36	43	11	5	2	2	0	82	7	130
2014	Less than 3 years in the federal public service	58	21	10	3	0	8	0	86	3	52
2014	3 to 10 years in the federal public service	37	38	10	8	4	3	1	77	13	249
2014	11 to 20 years in the federal public service	31	41	11	7	4	4	2	77	11	207
2014	More than 20 years in the federal public service	42	36	10	5	3	2	1	81	9	181
2011	Less than 3 years in the federal public service	37	33	10	8	7	3	2	73	16	101
2011	3 to 10 years in the federal public service	32	36	13	11	3	4	1	72	15	251
2011	11 to 20 years in the federal public service	33	30	13	13	5	4	2	67	20	169
2011	More than 20 years in the federal public service	36	35	9	6	9	4	0	74	16	193
2008	Less than 3 years in the federal public service	44	25	14	8	4	4	1	72	13	110
2008	3 to 10 years in the federal public service	41	35	11	4	4	3	1	80	8	216
2008	11 to 20 years in the federal public service	37	37	8	7	6	4	1	78	13	198
2008	More than 20 years in the federal public service	44	34	12	3	4	3	0	80	7	114

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	38	35	16	5	3	3	75	8	162
2018	3 to 10 years in the federal public service	37	28	16	12	5	1	66	18	173
2018	11 to 20 years in the federal public service	32	39	19	4	3	2	73	8	238
2018	More than 20 years in the federal public service	31	40	20	4	5	1	72	9	118

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	23	24	18	10	9	11	4	56	23	162
2018	3 to 10 years in the federal public service	24	22	17	15	14	6	2	50	31	174
2018	11 to 20 years in the federal public service	16	31	13	19	8	10	3	54	31	237
2018	More than 20 years in the federal public service	19	34	13	14	10	7	3	59	27	117
2017	Less than 3 years in the federal public service	26	25	11	6	8	21	3	67	18	125
2017	3 to 10 years in the federal public service	21	23	18	15	10	9	4	50	29	186
2017	11 to 20 years in the federal public service	24	28	16	11	10	7	3	59	24	223
2017	More than 20 years in the federal public service	18	36	18	14	7	5	2	58	23	130
2014	Less than 3 years in the federal public service	30	18	8	5	3	19	15	75	13	52
2014	3 to 10 years in the federal public service	13	24	13	14	17	13	6	45	39	249
2014	11 to 20 years in the federal public service	11	29	14	14	15	12	4	48	34	207
2014	More than 20 years in the federal public service	21	24	20	15	10	6	4	50	28	180
2011	Less than 3 years in the federal public service	14	19	18	8	14	22	6	45	30	102
2011	3 to 10 years in the federal public service	12	15	22	14	16	13	9	34	38	252
2011	11 to 20 years in the federal public service	9	21	14	25	15	10	5	36	47	169
2011	More than 20 years in the federal public service	18	21	22	11	18	7	4	44	32	195

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	31	17	8	7	6	1	65	17	163
2018	3 to 10 years in the federal public service	22	29	18	16	14	0	1	51	30	174
2018	11 to 20 years in the federal public service	18	32	19	14	11	4	1	53	26	238
2018	More than 20 years in the federal public service	10	36	14	20	15	3	1	48	37	118
2017	Less than 3 years in the federal public service	30	28	16	11	7	9	0	63	20	125
2017	3 to 10 years in the federal public service	19	30	25	13	8	5	1	52	22	186
2017	11 to 20 years in the federal public service	21	33	17	14	11	4	1	56	26	222
2017	More than 20 years in the federal public service	21	37	15	14	8	4	1	61	24	129
2014	Less than 3 years in the federal public service	29	20	11	7	9	21	4	65	21	52
2014	3 to 10 years in the federal public service	19	28	18	15	13	3	4	50	30	249
2014	11 to 20 years in the federal public service	18	31	24	13	11	3	0	50	25	207
2014	More than 20 years in the federal public service	19	32	18	17	10	3	1	54	28	181
2011	Less than 3 years in the federal public service	22	23	16	22	11	5	2	48	36	102
2011	3 to 10 years in the federal public service	14	31	16	16	19	2	4	47	36	253
2011	11 to 20 years in the federal public service	9	25	21	17	25	3	0	36	43	169
2011	More than 20 years in the federal public service	18	28	16	16	17	2	2	48	35	193
2008	Less than 3 years in the federal public service	24	21	20	12	10	13	0	52	25	110
2008	3 to 10 years in the federal public service	17	30	15	19	15	3	2	49	35	216
2008	11 to 20 years in the federal public service	17	24	20	21	16	2	1	42	38	197
2008	More than 20 years in the federal public service	20	37	18	12	12	1	0	58	24	113

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	27	26	16	10	12	5	3	58	25	164
2018	3 to 10 years in the federal public service	22	21	10	20	22	3	3	45	44	174
2018	11 to 20 years in the federal public service	13	26	17	14	20	4	4	44	37	237
2018	More than 20 years in the federal public service	8	25	18	15	26	4	4	35	45	118
2017	Less than 3 years in the federal public service	23	21	14	10	17	9	7	52	32	125
2017	3 to 10 years in the federal public service	14	23	18	20	20	3	2	39	42	187
2017	11 to 20 years in the federal public service	14	27	17	15	21	3	3	44	39	222
2017	More than 20 years in the federal public service	16	22	17	21	17	1	6	40	41	130
2014	Less than 3 years in the federal public service	24	15	17	5	21	8	10	48	32	52
2014	3 to 10 years in the federal public service	15	22	12	18	26	2	6	40	47	249
2014	11 to 20 years in the federal public service	10	28	17	21	20	4	0	40	42	207
2014	More than 20 years in the federal public service	14	18	18	22	21	4	4	34	46	181
2011	Less than 3 years in the federal public service	15	24	14	26	15	3	4	42	44	102
2011	3 to 10 years in the federal public service	13	20	16	17	26	1	7	36	47	252
2011	11 to 20 years in the federal public service	6	21	14	21	35	1	1	28	58	169
2011	More than 20 years in the federal public service	10	15	20	19	30	1	5	26	53	194
2008	Less than 3 years in the federal public service	14	24	16	15	17	11	5	45	37	110
2008	3 to 10 years in the federal public service	9	29	17	16	20	3	5	42	39	216
2008	11 to 20 years in the federal public service	15	19	13	22	27	2	2	36	51	198
2008	More than 20 years in the federal public service	12	29	11	20	22	2	4	43	45	114

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	24	39	18	8	6	5	1	67	14	164
2018	3 to 10 years in the federal public service	25	41	19	9	6	0	0	66	15	174
2018	11 to 20 years in the federal public service	20	34	23	11	7	4	0	57	19	237
2018	More than 20 years in the federal public service	16	44	17	11	9	2	2	62	20	116
2017	Less than 3 years in the federal public service	33	33	15	7	4	7	1	72	12	125
2017	3 to 10 years in the federal public service	21	37	20	12	6	4	0	61	18	187
2017	11 to 20 years in the federal public service	22	38	19	9	7	5	0	63	17	221
2017	More than 20 years in the federal public service	21	37	23	14	3	3	0	59	17	130

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	34	12	2	2	4	0	83	4	163
2018	3 to 10 years in the federal public service	42	33	13	6	2	3	0	78	9	172
2018	11 to 20 years in the federal public service	39	39	12	4	2	4	0	81	6	235
2018	More than 20 years in the federal public service	34	38	18	3	3	5	0	75	7	116
2017	Less than 3 years in the federal public service	51	22	12	2	3	9	1	81	6	124
2017	3 to 10 years in the federal public service	38	37	16	3	2	4	0	78	5	186
2017	11 to 20 years in the federal public service	36	37	14	3	5	5	0	77	8	220
2017	More than 20 years in the federal public service	41	36	14	2	2	5	0	81	4	130
2014	Less than 3 years in the federal public service	58	21	8	0	2	11	0	89	2	52
2014	3 to 10 years in the federal public service	46	32	11	4	2	4	1	82	6	249
2014	11 to 20 years in the federal public service	36	41	12	5	2	3	0	80	8	207
2014	More than 20 years in the federal public service	44	33	10	4	5	5	0	81	9	181

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	36	6	5	1	2	0	87	6	165
2018	3 to 10 years in the federal public service	40	39	14	4	2	1	0	80	6	169
2018	11 to 20 years in the federal public service	38	38	14	5	2	2	0	78	8	237
2018	More than 20 years in the federal public service	36	38	13	12	0	1	0	74	12	114
2017	Less than 3 years in the federal public service	54	33	5	4	2	2	0	88	6	125
2017	3 to 10 years in the federal public service	37	42	13	6	0	1	1	81	6	187
2017	11 to 20 years in the federal public service	35	41	11	5	4	4	0	79	9	223
2017	More than 20 years in the federal public service	36	46	8	6	2	2	0	84	7	130
2014	Less than 3 years in the federal public service	59	21	6	5	3	5	0	85	9	52
2014	3 to 10 years in the federal public service	43	38	11	6	1	1	0	82	7	249
2014	11 to 20 years in the federal public service	38	36	12	8	3	3	0	76	12	206
2014	More than 20 years in the federal public service	48	33	9	5	2	2	0	83	7	181
2011	Less than 3 years in the federal public service	41	37	7	9	3	1	1	80	13	102
2011	3 to 10 years in the federal public service	29	41	18	5	6	2	0	71	11	253
2011	11 to 20 years in the federal public service	23	42	15	9	8	3	0	67	17	169
2011	More than 20 years in the federal public service	30	37	14	9	7	2	0	69	17	193

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	61	29	5	1	3	1	0	91	4	163
2018	3 to 10 years in the federal public service	50	31	9	6	4	0	0	81	10	172
2018	11 to 20 years in the federal public service	45	36	9	6	3	0	0	82	9	237
2018	More than 20 years in the federal public service	43	34	10	8	5	0	0	76	13	115
2017	Less than 3 years in the federal public service	65	29	1	2	2	0	0	95	4	125
2017	3 to 10 years in the federal public service	43	39	10	5	3	0	1	82	8	187
2017	11 to 20 years in the federal public service	47	36	8	5	4	0	0	83	9	223
2017	More than 20 years in the federal public service	40	43	7	8	2	0	0	83	10	129
2014	Less than 3 years in the federal public service	70	26	2	0	2	0	0	96	2	52
2014	3 to 10 years in the federal public service	51	34	8	6	1	0	0	85	7	249
2014	11 to 20 years in the federal public service	45	42	5	6	3	0	0	87	8	207
2014	More than 20 years in the federal public service	53	30	8	3	5	1	0	84	8	181
2011	Less than 3 years in the federal public service	50	33	8	8	1	0	0	83	9	102
2011	3 to 10 years in the federal public service	35	42	11	8	3	1	0	78	11	252
2011	11 to 20 years in the federal public service	32	40	11	9	7	1	0	73	16	167
2011	More than 20 years in the federal public service	34	35	15	7	8	0	0	70	15	194
2008	Less than 3 years in the federal public service	48	37	5	6	2	1	0	87	8	111
2008	3 to 10 years in the federal public service	42	35	12	6	4	1	0	78	10	216
2008	11 to 20 years in the federal public service	31	41	10	11	7	0	0	72	18	199
2008	More than 20 years in the federal public service	42	32	14	5	5	2	0	76	10	114

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	44	39	6	7	4	0	0	83	11	163
2018	3 to 10 years in the federal public service	35	29	19	9	7	0	0	64	16	171
2018	11 to 20 years in the federal public service	34	34	17	8	7	1	0	68	15	237
2018	More than 20 years in the federal public service	30	32	12	11	13	2	0	63	24	115
2017	Less than 3 years in the federal public service	54	27	14	4	1	1	0	81	5	125
2017	3 to 10 years in the federal public service	36	30	18	10	4	2	0	68	14	186
2017	11 to 20 years in the federal public service	34	33	18	10	6	0	0	67	15	223
2017	More than 20 years in the federal public service	34	34	18	8	6	1	0	68	14	130
2014	Less than 3 years in the federal public service	58	29	8	3	0	2	0	89	3	52
2014	3 to 10 years in the federal public service	29	36	19	12	4	0	0	65	16	249
2014	11 to 20 years in the federal public service	30	37	14	13	5	1	0	68	18	207
2014	More than 20 years in the federal public service	32	35	14	10	8	1	0	68	18	181
2011	Less than 3 years in the federal public service	36	29	19	13	3	0	0	65	16	101
2011	3 to 10 years in the federal public service	23	35	21	13	6	1	1	59	19	252
2011	11 to 20 years in the federal public service	23	34	22	12	8	1	0	58	20	169
2011	More than 20 years in the federal public service	21	37	22	13	8	1	0	58	21	195

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	46	36	9	6	2	0	0	83	8	163
2018	3 to 10 years in the federal public service	35	32	15	10	7	0	0	67	17	172
2018	11 to 20 years in the federal public service	33	37	16	8	6	1	0	70	14	237
2018	More than 20 years in the federal public service	32	38	10	11	9	1	0	70	20	113
2017	Less than 3 years in the federal public service	53	32	7	6	1	1	0	86	7	125
2017	3 to 10 years in the federal public service	37	37	14	7	4	1	0	74	11	187
2017	11 to 20 years in the federal public service	34	36	13	9	8	0	0	70	16	220
2017	More than 20 years in the federal public service	36	38	14	7	5	1	0	74	12	130
2014	Less than 3 years in the federal public service	58	27	11	4	0	0	0	85	4	52
2014	3 to 10 years in the federal public service	30	38	15	14	3	0	0	68	17	249
2014	11 to 20 years in the federal public service	31	37	12	15	4	0	0	69	19	207
2014	More than 20 years in the federal public service	32	40	13	6	9	0	0	72	15	180
2011	Less than 3 years in the federal public service	37	31	16	13	4	0	0	67	17	102
2011	3 to 10 years in the federal public service	27	37	15	15	5	0	1	65	20	253
2011	11 to 20 years in the federal public service	23	39	18	12	8	1	0	62	20	169
2011	More than 20 years in the federal public service	20	45	19	8	7	1	0	66	15	195
2008	Less than 3 years in the federal public service	43	37	7	9	3	1	0	81	12	110
2008	3 to 10 years in the federal public service	32	37	13	11	5	2	0	70	16	216
2008	11 to 20 years in the federal public service	24	45	14	9	7	0	0	70	16	199
2008	More than 20 years in the federal public service	37	30	15	14	3	1	0	68	17	114

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	22	18	8	5	4	2	66	14	165
2018	3 to 10 years in the federal public service	34	23	15	13	12	3	0	60	25	172
2018	11 to 20 years in the federal public service	31	28	13	14	7	5	2	63	22	237
2018	More than 20 years in the federal public service	31	29	16	12	6	5	2	63	19	114
2017	Less than 3 years in the federal public service	41	27	20	8	1	3	0	69	10	124
2017	3 to 10 years in the federal public service	30	31	18	10	5	4	2	64	17	186
2017	11 to 20 years in the federal public service	28	32	15	11	9	4	1	63	21	223
2017	More than 20 years in the federal public service	36	32	15	6	8	3	0	70	15	130
2014	Less than 3 years in the federal public service	46	19	22	4	2	6	0	70	7	52
2014	3 to 10 years in the federal public service	28	22	21	12	10	5	1	53	25	248
2014	11 to 20 years in the federal public service	30	25	13	19	8	5	0	58	28	207
2014	More than 20 years in the federal public service	35	27	17	10	7	4	0	65	17	181
2011	Less than 3 years in the federal public service	33	23	17	16	9	2	0	57	25	102
2011	3 to 10 years in the federal public service	24	27	18	12	13	4	3	54	27	251
2011	11 to 20 years in the federal public service	28	30	16	10	12	6	0	61	23	169
2011	More than 20 years in the federal public service	22	31	22	10	9	6	1	56	21	194
2008	Less than 3 years in the federal public service	34	22	17	9	7	6	4	63	19	109
2008	3 to 10 years in the federal public service	31	21	13	15	11	3	6	57	28	216
2008	11 to 20 years in the federal public service	25	29	18	10	10	7	1	59	21	199
2008	More than 20 years in the federal public service	28	35	15	11	4	5	3	68	15	114

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in the federal public service	23	35	42	167
2018	3 to 10 years in the federal public service	39	28	33	173
2018	11 to 20 years in the federal public service	25	37	38	240
2018	More than 20 years in the federal public service	27	42	32	118
2017	Less than 3 years in the federal public service	22	38	40	125
2017	3 to 10 years in the federal public service	28	32	40	187
2017	11 to 20 years in the federal public service	22	42	36	223
2017	More than 20 years in the federal public service	22	51	27	130
2014	Less than 3 years in the federal public service	28	34	38	52
2014	3 to 10 years in the federal public service	30	28	42	249
2014	11 to 20 years in the federal public service	22	45	33	207
2014	More than 20 years in the federal public service	23	49	29	181
2011	Less than 3 years in the federal public service	30	37	33	100
2011	3 to 10 years in the federal public service	35	32	34	253
2011	11 to 20 years in the federal public service	31	37	32	169
2011	More than 20 years in the federal public service	31	31	38	195

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in the federal public service	0	33	28	11	28	0	40
2018	3 to 10 years in the federal public service	3	31	38	10	11	8	69
2018	11 to 20 years in the federal public service	11	24	51	2	8	5	61
2018	More than 20 years in the federal public service	67	0	8	7	10	9	31
2017	Less than 3 years in the federal public service	3	12	27	12	43	4	27
2017	3 to 10 years in the federal public service	6	19	57	4	8	7	54
2017	11 to 20 years in the federal public service	7	17	62	5	2	7	50
2017	More than 20 years in the federal public service	64	6	15	0	3	13	30
2014	Less than 3 years in the federal public service	0	12	13	7	9999	67	15
2014	3 to 10 years in the federal public service	3	21	48	12	9999	17	73
2014	11 to 20 years in the federal public service	7	18	53	6	9999	17	47
2014	More than 20 years in the federal public service	66	5	25	0	9999	5	43
2011	Less than 3 years in the federal public service	0	25	43	13	9999	19	29
2011	3 to 10 years in the federal public service	4	16	60	11	9999	9	89
2011	11 to 20 years in the federal public service	17	16	48	6	9999	12	52
2011	More than 20 years in the federal public service	52	5	36	3	9999	4	62

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	10	90	164
2018	3 to 10 years in the federal public service	14	86	174
2018	11 to 20 years in the federal public service	12	88	237
2018	More than 20 years in the federal public service	16	84	118

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	40	17
2018	3 to 10 years in the federal public service	56	24
2018	11 to 20 years in the federal public service	35	27
2018	More than 20 years in the federal public service	43	17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	41	17
2018	3 to 10 years in the federal public service	50	24
2018	11 to 20 years in the federal public service	66	27
2018	More than 20 years in the federal public service	51	17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Less than 3 years in the federal public service	17
2018	3 to 10 years in the federal public service	24
2018	11 to 20 years in the federal public service	27
2018	More than 20 years in the federal public service	17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	17
2018	3 to 10 years in the federal public service	0	24

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	46	17
2018	3 to 10 years in the federal public service	31	24
2018	11 to 20 years in the federal public service	52	27
2018	More than 20 years in the federal public service	45	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	31	17
2018	3 to 10 years in the federal public service	51	24
2018	11 to 20 years in the federal public service	25	27
2018	More than 20 years in the federal public service	32	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	42	24
2018	11 to 20 years in the federal public service	42	27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	53	17
2018	3 to 10 years in the federal public service	37	24
2018	11 to 20 years in the federal public service	58	27
2018	More than 20 years in the federal public service	55	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	33	24
2018	11 to 20 years in the federal public service	38	27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	57	17
2018	3 to 10 years in the federal public service	57	24
2018	11 to 20 years in the federal public service	70	27
2018	More than 20 years in the federal public service	51	17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	21	24
2018	11 to 20 years in the federal public service	32	27

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	17
2018	More than 20 years in the federal public service	0	17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	24

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	21	27

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	54	17
2018	3 to 10 years in the federal public service	53	24
2018	11 to 20 years in the federal public service	50	27
2018	More than 20 years in the federal public service	38	17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	29	27

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	30	17
2018	3 to 10 years in the federal public service	60	24
2018	11 to 20 years in the federal public service	45	27
2018	More than 20 years in the federal public service	38	17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	20	24
2018	11 to 20 years in the federal public service	25	27

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	25	27
2018	More than 20 years in the federal public service	0	17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	23	24
2018	11 to 20 years in the federal public service	35	27

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	54	17
2018	3 to 10 years in the federal public service	27	24
2018	11 to 20 years in the federal public service	18	27
2018	More than 20 years in the federal public service	28	17

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	25

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	38	17
2018	3 to 10 years in the federal public service	23	23

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	23
2018	More than 20 years in the federal public service	0	14

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	14

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	27	23
2018	11 to 20 years in the federal public service	20	25

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	25

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	58	17
2018	3 to 10 years in the federal public service	38	23
2018	11 to 20 years in the federal public service	46	25
2018	More than 20 years in the federal public service	41	14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	17
2018	3 to 10 years in the federal public service	0	23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	39	17
2018	3 to 10 years in the federal public service	33	23
2018	11 to 20 years in the federal public service	41	25
2018	More than 20 years in the federal public service	51	14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	27	25

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	19	15	17	2	3	35	10	61	9	165
2018	3 to 10 years in the federal public service	23	19	24	7	5	18	5	54	15	173
2018	11 to 20 years in the federal public service	19	23	16	3	5	31	3	64	12	233
2018	More than 20 years in the federal public service	16	19	26	7	5	26	1	48	16	117
2017	Less than 3 years in the federal public service	19	9	11	2	3	41	15	65	11	125
2017	3 to 10 years in the federal public service	20	18	18	7	8	24	5	54	21	187
2017	11 to 20 years in the federal public service	17	23	19	3	4	26	6	60	11	223
2017	More than 20 years in the federal public service	21	21	20	8	6	19	4	55	18	130
2014	Less than 3 years in the federal public service	21	10	5	2	3	34	25	76	12	52
2014	3 to 10 years in the federal public service	13	15	19	8	4	34	7	47	21	249
2014	11 to 20 years in the federal public service	12	17	21	5	3	36	7	50	14	207
2014	More than 20 years in the federal public service	21	25	18	6	6	22	3	61	16	181

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	37	25	17	2	2	15	2	75	5	164
2018	3 to 10 years in the federal public service	31	31	20	5	3	10	0	68	10	173
2018	11 to 20 years in the federal public service	31	33	17	6	1	11	1	73	8	234
2018	More than 20 years in the federal public service	26	32	26	5	3	8	0	63	8	114
2017	Less than 3 years in the federal public service	36	26	12	3	2	17	5	79	6	123
2017	3 to 10 years in the federal public service	30	32	18	5	7	8	1	67	13	186
2017	11 to 20 years in the federal public service	28	38	14	6	3	11	0	74	11	222
2017	More than 20 years in the federal public service	32	36	18	4	3	6	0	73	8	129
2014	Less than 3 years in the federal public service	50	11	9	5	1	18	6	80	9	52
2014	3 to 10 years in the federal public service	22	28	20	8	3	17	2	62	14	249
2014	11 to 20 years in the federal public service	15	36	20	5	5	18	1	63	12	207
2014	More than 20 years in the federal public service	31	29	19	5	3	13	1	69	9	181
2011	Less than 3 years in the federal public service	35	30	22	5	2	6	0	69	8	102
2011	3 to 10 years in the federal public service	26	33	21	9	4	7	0	64	13	252
2011	11 to 20 years in the federal public service	24	43	18	7	3	6	0	71	10	167
2011	More than 20 years in the federal public service	33	36	14	5	5	7	1	74	11	192

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	5	95	166
2018	3 to 10 years in the federal public service	6	94	174
2018	11 to 20 years in the federal public service	6	94	235
2018	More than 20 years in the federal public service	10	90	116

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	45	11

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	14
2018	More than 20 years in the federal public service	0	11

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	14

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	More than 20 years in the federal public service	0	11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	14

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	44	11
2018	More than 20 years in the federal public service	43	11

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	45	11
2018	11 to 20 years in the federal public service	51	14

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	11 to 20 years in the federal public service	0	14

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	14

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	More than 20 years in the federal public service	0	11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	14

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	14

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	49	11

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	More than 20 years in the federal public service	0	11

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	46	13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	More than 20 years in the federal public service	0	11

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	11

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	55	11
2018	11 to 20 years in the federal public service	42	13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	11 to 20 years in the federal public service	0	12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	11 to 20 years in the federal public service	0	12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	11 to 20 years in the federal public service	0	12

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11
2018	11 to 20 years in the federal public service	0	12

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	51	11
2018	11 to 20 years in the federal public service	43	12

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	61	12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	57	12

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	20	15	18	3	1	36	7	62	7	166
2018	3 to 10 years in the federal public service	26	15	25	4	4	23	4	55	10	170
2018	11 to 20 years in the federal public service	18	21	17	3	3	35	3	64	9	238
2018	More than 20 years in the federal public service	18	16	29	7	2	24	5	47	12	116
2017	Less than 3 years in the federal public service	23	7	11	3	1	39	15	66	9	124
2017	3 to 10 years in the federal public service	22	14	17	5	3	33	5	59	14	187
2017	11 to 20 years in the federal public service	17	21	18	2	3	33	5	62	9	223
2017	More than 20 years in the federal public service	19	23	25	2	1	27	4	60	5	130
2014	Less than 3 years in the federal public service	27	14	2	0	0	37	19	95	0	52
2014	3 to 10 years in the federal public service	16	12	19	5	1	41	6	53	11	248
2014	11 to 20 years in the federal public service	14	14	21	3	2	37	8	52	10	207
2014	More than 20 years in the federal public service	26	21	18	2	3	25	6	67	7	181

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	39	26	18	3	1	12	2	74	5	165
2018	3 to 10 years in the federal public service	35	26	18	6	2	12	1	69	10	173
2018	11 to 20 years in the federal public service	32	34	16	4	2	11	1	74	7	239
2018	More than 20 years in the federal public service	26	31	26	3	2	12	0	64	6	116
2017	Less than 3 years in the federal public service	40	23	9	3	1	20	5	83	5	125
2017	3 to 10 years in the federal public service	34	34	11	4	4	11	1	78	9	187
2017	11 to 20 years in the federal public service	31	36	14	2	3	13	1	78	6	223
2017	More than 20 years in the federal public service	31	35	17	4	1	11	1	74	6	128
2014	Less than 3 years in the federal public service	51	17	6	0	0	23	3	92	0	52
2014	3 to 10 years in the federal public service	28	26	19	4	2	20	1	69	7	249
2014	11 to 20 years in the federal public service	27	27	22	3	3	18	1	67	6	207
2014	More than 20 years in the federal public service	36	26	16	2	3	18	0	75	6	181
2011	Less than 3 years in the federal public service	37	35	15	5	1	6	1	77	7	102
2011	3 to 10 years in the federal public service	30	38	16	4	2	10	0	75	6	253
2011	11 to 20 years in the federal public service	29	34	20	6	3	8	1	69	9	169
2011	More than 20 years in the federal public service	38	30	19	1	4	7	1	73	6	194

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	27	17	23	15	16	1	1	44	32	166
2018	3 to 10 years in the federal public service	16	18	21	21	23	0	1	34	44	173
2018	11 to 20 years in the federal public service	19	25	22	15	16	0	2	45	32	239
2018	More than 20 years in the federal public service	14	24	27	13	18	1	3	40	32	116
2017	Less than 3 years in the federal public service	20	19	14	15	26	3	3	41	44	124
2017	3 to 10 years in the federal public service	14	23	20	14	28	1	1	38	42	187
2017	11 to 20 years in the federal public service	18	21	24	15	20	0	3	40	36	222
2017	More than 20 years in the federal public service	15	31	24	11	19	0	0	46	30	130

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	23	22	23	16	13	1	0	46	30	165
2018	3 to 10 years in the federal public service	11	20	32	18	19	0	0	31	37	172
2018	11 to 20 years in the federal public service	12	22	31	18	15	0	1	35	34	239
2018	More than 20 years in the federal public service	15	23	30	22	8	0	2	39	30	117
2017	Less than 3 years in the federal public service	22	23	21	17	15	2	1	46	32	125
2017	3 to 10 years in the federal public service	10	26	29	16	18	1	1	36	34	187
2017	11 to 20 years in the federal public service	16	22	26	18	15	0	2	40	34	222
2017	More than 20 years in the federal public service	10	23	30	16	19	1	1	34	35	129

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	28	20	11	10	1	1	59	21	165
2018	3 to 10 years in the federal public service	20	27	29	11	12	0	1	47	23	174
2018	11 to 20 years in the federal public service	21	25	30	13	8	1	2	47	22	236
2018	More than 20 years in the federal public service	17	27	27	17	9	2	0	46	26	118
2017	Less than 3 years in the federal public service	33	34	12	9	10	1	1	68	20	125
2017	3 to 10 years in the federal public service	19	28	29	11	10	1	2	48	22	187
2017	11 to 20 years in the federal public service	23	29	21	11	12	0	4	54	24	221
2017	More than 20 years in the federal public service	13	36	17	14	16	1	4	51	31	130

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	25	17	16	16	2	1	49	33	165
2018	3 to 10 years in the federal public service	15	17	29	21	17	0	0	32	38	172
2018	11 to 20 years in the federal public service	15	25	24	18	14	1	2	42	34	237
2018	More than 20 years in the federal public service	15	19	31	20	13	1	0	35	34	116
2017	Less than 3 years in the federal public service	19	18	26	13	23	2	0	38	36	125
2017	3 to 10 years in the federal public service	12	19	26	19	23	1	1	31	42	187
2017	11 to 20 years in the federal public service	13	20	24	21	18	2	2	35	41	220
2017	More than 20 years in the federal public service	14	26	26	17	17	1	1	40	34	130

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	54	20	7	4	9	1	5	79	13	166
2018	3 to 10 years in the federal public service	42	20	12	10	12	0	4	65	22	173
2018	11 to 20 years in the federal public service	36	18	19	8	5	1	13	63	15	238
2018	More than 20 years in the federal public service	39	22	18	5	6	1	10	69	12	117
2017	Less than 3 years in the federal public service	47	17	11	5	10	1	8	71	17	125
2017	3 to 10 years in the federal public service	38	22	14	8	8	1	10	67	18	187
2017	11 to 20 years in the federal public service	39	21	17	5	5	1	12	69	12	222
2017	More than 20 years in the federal public service	33	27	15	6	8	1	9	67	16	127

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	20	16	9	11	1	1	63	21	166
2018	3 to 10 years in the federal public service	27	22	23	10	18	1	0	49	28	173
2018	11 to 20 years in the federal public service	27	22	28	13	8	0	2	50	21	238
2018	More than 20 years in the federal public service	33	23	24	7	10	0	3	58	18	115
2017	Less than 3 years in the federal public service	34	24	18	14	8	1	1	59	23	124
2017	3 to 10 years in the federal public service	26	28	25	10	9	1	2	55	19	186
2017	11 to 20 years in the federal public service	28	23	23	14	8	1	3	53	22	220
2017	More than 20 years in the federal public service	28	28	20	16	4	1	1	58	21	129

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	37	33	16	6	4	2	2	72	10	167
2018	3 to 10 years in the federal public service	22	36	22	10	6	1	3	60	17	172
2018	11 to 20 years in the federal public service	28	32	24	8	5	1	1	62	13	239
2018	More than 20 years in the federal public service	24	35	18	14	7	0	2	60	21	115
2017	Less than 3 years in the federal public service	43	27	13	8	4	2	4	74	13	125
2017	3 to 10 years in the federal public service	24	33	21	9	10	1	1	58	20	186
2017	11 to 20 years in the federal public service	24	32	22	13	5	0	3	58	19	219
2017	More than 20 years in the federal public service	23	30	24	15	2	2	3	56	18	129

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	37	29	18	8	5	1	1	67	14	167
2018	3 to 10 years in the federal public service	18	27	30	14	10	1	1	45	24	172
2018	11 to 20 years in the federal public service	20	31	25	15	7	1	1	52	22	239
2018	More than 20 years in the federal public service	21	29	21	14	13	1	1	51	27	115
2017	Less than 3 years in the federal public service	36	32	15	9	4	0	4	71	13	125
2017	3 to 10 years in the federal public service	19	33	24	10	10	1	2	54	21	186
2017	11 to 20 years in the federal public service	22	23	24	20	9	0	1	46	29	220
2017	More than 20 years in the federal public service	16	38	21	19	5	1	2	55	24	128

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	37	31	17	8	4	1	2	70	12	167
2018	3 to 10 years in the federal public service	29	31	25	8	6	1	1	61	14	171
2018	11 to 20 years in the federal public service	32	27	23	10	5	0	2	61	16	239
2018	More than 20 years in the federal public service	31	26	27	8	6	1	1	57	15	116
2017	Less than 3 years in the federal public service	37	31	15	9	3	3	2	71	13	125
2017	3 to 10 years in the federal public service	29	31	23	8	6	1	2	61	15	186
2017	11 to 20 years in the federal public service	30	28	24	10	5	1	2	60	15	220
2017	More than 20 years in the federal public service	32	34	17	9	4	2	3	69	13	129

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	38	28	18	7	5	2	1	69	13	165
2018	3 to 10 years in the federal public service	35	25	24	9	6	0	1	60	15	171
2018	11 to 20 years in the federal public service	31	30	21	13	3	1	1	62	17	236
2018	More than 20 years in the federal public service	30	23	25	10	10	1	1	54	20	114
2017	Less than 3 years in the federal public service	46	26	18	7	1	1	2	74	8	123
2017	3 to 10 years in the federal public service	29	35	18	10	5	1	3	66	15	184
2017	11 to 20 years in the federal public service	30	29	23	12	4	1	2	60	16	220
2017	More than 20 years in the federal public service	23	31	23	13	7	1	2	55	20	127

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	54	19	13	5	6	1	2	76	11	165
2018	3 to 10 years in the federal public service	50	24	15	5	5	0	1	75	10	171
2018	11 to 20 years in the federal public service	49	27	11	4	6	0	3	78	10	236
2018	More than 20 years in the federal public service	49	30	10	1	7	1	3	82	8	115
2017	Less than 3 years in the federal public service	59	23	12	4	2	0	1	83	5	125
2017	3 to 10 years in the federal public service	55	22	13	5	2	0	2	80	7	186
2017	11 to 20 years in the federal public service	50	28	11	4	4	0	2	80	8	222
2017	More than 20 years in the federal public service	51	27	13	6	2	0	1	78	8	129

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	73	13	6	2	3	1	3	89	5	166
2018	3 to 10 years in the federal public service	66	17	8	3	2	1	4	87	5	170
2018	11 to 20 years in the federal public service	63	19	3	3	3	1	7	90	7	239
2018	More than 20 years in the federal public service	70	12	7	1	2	1	6	89	4	114

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	78	11	3	1	3	1	2	93	4	166
2018	3 to 10 years in the federal public service	72	13	6	3	3	1	3	88	6	172
2018	11 to 20 years in the federal public service	70	11	8	2	2	1	6	87	4	236
2018	More than 20 years in the federal public service	64	14	6	5	3	2	7	85	9	116
2017	Less than 3 years in the federal public service	83	5	5	2	2	0	4	91	4	125
2017	3 to 10 years in the federal public service	72	12	6	3	2	1	3	88	5	187
2017	11 to 20 years in the federal public service	70	13	5	3	4	0	4	87	8	221
2017	More than 20 years in the federal public service	72	15	5	1	2	1	3	91	4	128

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	66	18	8	1	3	2	3	87	4	162
2018	3 to 10 years in the federal public service	51	27	13	5	3	0	2	79	8	173
2018	11 to 20 years in the federal public service	55	25	13	2	2	0	2	82	4	238
2018	More than 20 years in the federal public service	56	29	7	2	2	0	3	89	4	117
2017	Less than 3 years in the federal public service	69	20	5	2	1	1	1	91	3	125
2017	3 to 10 years in the federal public service	50	30	13	5	2	0	1	81	7	187
2017	11 to 20 years in the federal public service	56	23	8	4	6	0	4	82	10	221
2017	More than 20 years in the federal public service	56	29	10	2	2	0	2	86	3	130

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	68	9	9	7	3	2	3	81	10	162
2018	3 to 10 years in the federal public service	55	25	9	4	5	0	2	82	9	174
2018	11 to 20 years in the federal public service	53	24	12	5	3	0	3	79	8	236
2018	More than 20 years in the federal public service	55	17	13	5	6	1	2	75	12	115
2017	Less than 3 years in the federal public service	68	18	7	1	2	1	2	89	4	125
2017	3 to 10 years in the federal public service	60	23	6	4	5	0	2	85	9	187
2017	11 to 20 years in the federal public service	57	22	9	3	6	0	3	81	9	220
2017	More than 20 years in the federal public service	56	28	9	4	2	1	1	85	6	130

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	71	8	3	1	0	2	15	95	1	161
2018	3 to 10 years in the federal public service	51	12	3	3	1	1	30	91	5	170
2018	11 to 20 years in the federal public service	49	13	6	2	1	0	29	88	4	235
2018	More than 20 years in the federal public service	47	13	7	2	0	1	30	87	3	116
2017	Less than 3 years in the federal public service	74	5	5	0	3	0	13	91	3	124
2017	3 to 10 years in the federal public service	52	12	9	2	1	0	24	84	4	187
2017	11 to 20 years in the federal public service	52	14	7	2	2	0	24	86	5	222
2017	More than 20 years in the federal public service	46	21	2	2	1	0	28	93	4	130

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	68	13	10	0	3	2	4	86	3	161
2018	3 to 10 years in the federal public service	54	19	10	4	3	1	9	81	8	174
2018	11 to 20 years in the federal public service	56	21	9	4	2	0	8	84	6	238
2018	More than 20 years in the federal public service	63	16	10	4	3	0	4	82	7	116
2017	Less than 3 years in the federal public service	71	18	5	0	2	0	4	93	2	125
2017	3 to 10 years in the federal public service	58	20	8	4	1	0	8	85	6	186
2017	11 to 20 years in the federal public service	61	17	13	3	2	0	5	82	4	218
2017	More than 20 years in the federal public service	58	24	6	3	1	0	8	89	5	127

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	32	15	18	11	21	2	2	49	32	163
2018	3 to 10 years in the federal public service	48	16	14	4	15	0	3	66	20	173
2018	11 to 20 years in the federal public service	60	13	8	7	3	1	7	80	12	237
2018	More than 20 years in the federal public service	69	13	8	1	1	0	8	89	2	117
2017	Less than 3 years in the federal public service	35	14	18	12	22	0	0	48	33	125
2017	3 to 10 years in the federal public service	47	20	12	6	12	0	3	69	19	187
2017	11 to 20 years in the federal public service	61	20	8	2	2	2	5	87	5	222
2017	More than 20 years in the federal public service	63	20	5	3	5	0	4	87	8	130

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	58	23	11	4	1	1	2	83	5	162
2018	3 to 10 years in the federal public service	47	28	17	1	3	1	3	78	5	174
2018	11 to 20 years in the federal public service	47	31	12	3	3	1	4	82	6	237
2018	More than 20 years in the federal public service	55	21	10	4	2	0	8	82	7	116
2017	Less than 3 years in the federal public service	58	19	11	4	4	0	3	80	9	125
2017	3 to 10 years in the federal public service	47	31	11	3	3	0	5	82	6	187
2017	11 to 20 years in the federal public service	49	27	14	2	2	0	6	80	5	222
2017	More than 20 years in the federal public service	50	31	11	6	1	1	1	82	7	127

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	21	35	30	8	4	1	0	57	13	167
2018	3 to 10 years in the federal public service	11	26	33	23	7	0	0	37	30	173
2018	11 to 20 years in the federal public service	12	23	40	18	6	1	0	35	24	238
2018	More than 20 years in the federal public service	10	33	37	15	6	0	0	43	20	118
2017	Less than 3 years in the federal public service	14	36	36	8	4	0	1	51	12	124
2017	3 to 10 years in the federal public service	10	31	35	15	9	0	1	41	24	187
2017	11 to 20 years in the federal public service	11	24	44	16	6	0	0	35	21	222
2017	More than 20 years in the federal public service	12	22	45	15	6	0	0	34	20	130

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	9	12	31	30	16	2	1	47	22	164
2018	3 to 10 years in the federal public service	15	19	38	17	11	0	0	28	34	172
2018	11 to 20 years in the federal public service	9	24	37	20	8	0	1	28	34	236
2018	More than 20 years in the federal public service	8	25	38	18	8	0	1	27	34	110
2017	Less than 3 years in the federal public service	4	15	36	31	13	0	1	45	19	124
2017	3 to 10 years in the federal public service	9	19	39	22	9	1	1	31	29	187
2017	11 to 20 years in the federal public service	6	25	41	20	8	0	1	28	31	223
2017	More than 20 years in the federal public service	7	22	44	19	5	1	2	25	30	130

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	34	24	7	5	9	0	61	13	167
2018	3 to 10 years in the federal public service	25	35	22	7	7	4	0	63	14	174
2018	11 to 20 years in the federal public service	25	43	14	10	6	2	0	70	16	237
2018	More than 20 years in the federal public service	28	36	18	10	4	4	0	67	15	118
2017	Less than 3 years in the federal public service	15	31	16	14	10	14	0	54	28	124
2017	3 to 10 years in the federal public service	19	39	17	12	8	6	1	62	21	187
2017	11 to 20 years in the federal public service	16	38	20	13	8	6	0	57	22	222
2017	More than 20 years in the federal public service	21	45	15	11	4	4	0	69	16	130

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	25	35	16	13	6	4	0	63	20	167
2018	3 to 10 years in the federal public service	21	35	16	13	14	2	0	57	27	174
2018	11 to 20 years in the federal public service	20	38	18	15	8	2	0	58	23	239
2018	More than 20 years in the federal public service	20	34	15	18	12	1	0	55	30	117
2017	Less than 3 years in the federal public service	20	42	13	15	5	5	0	66	21	124
2017	3 to 10 years in the federal public service	18	34	22	14	9	3	1	53	24	187
2017	11 to 20 years in the federal public service	16	40	13	20	8	3	0	58	29	221
2017	More than 20 years in the federal public service	18	39	24	11	7	1	0	57	19	130

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	22	19	10	9	4	1	36	64	167
2018	3 to 10 years in the federal public service	16	24	24	16	18	1	1	16	84	173
2018	11 to 20 years in the federal public service	26	24	21	11	14	2	1	27	73	239
2018	More than 20 years in the federal public service	29	21	22	8	15	4	2	30	70	118
2017	Less than 3 years in the federal public service	24	16	17	12	20	8	1	27	73	125
2017	3 to 10 years in the federal public service	17	18	22	14	22	4	2	19	81	187
2017	11 to 20 years in the federal public service	18	27	24	13	13	5	0	19	81	223
2017	More than 20 years in the federal public service	32	25	15	8	15	5	0	34	66	129

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	26	100
2018	3 to 10 years in the federal public service	39	143
2018	11 to 20 years in the federal public service	18	169
2018	More than 20 years in the federal public service	16	79
2017	Less than 3 years in the federal public service	30	84
2017	3 to 10 years in the federal public service	36	142
2017	11 to 20 years in the federal public service	20	166
2017	More than 20 years in the federal public service	15	82

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	41	100
2018	3 to 10 years in the federal public service	44	143
2018	11 to 20 years in the federal public service	35	169
2018	More than 20 years in the federal public service	29	79
2017	Less than 3 years in the federal public service	38	84
2017	3 to 10 years in the federal public service	44	142
2017	11 to 20 years in the federal public service	28	166
2017	More than 20 years in the federal public service	24	82

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	27	100
2018	3 to 10 years in the federal public service	30	143
2018	11 to 20 years in the federal public service	14	169
2018	More than 20 years in the federal public service	17	79
2017	Less than 3 years in the federal public service	27	84
2017	3 to 10 years in the federal public service	24	142
2017	11 to 20 years in the federal public service	15	166
2017	More than 20 years in the federal public service	11	82

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	22	100
2018	3 to 10 years in the federal public service	47	143
2018	11 to 20 years in the federal public service	41	169
2018	More than 20 years in the federal public service	50	79
2017	Less than 3 years in the federal public service	16	84
2017	3 to 10 years in the federal public service	50	142
2017	11 to 20 years in the federal public service	41	166
2017	More than 20 years in the federal public service	40	82

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	5	100
2018	3 to 10 years in the federal public service	8	143
2018	11 to 20 years in the federal public service	7	169
2018	More than 20 years in the federal public service	5	79
2017	Less than 3 years in the federal public service	7	84
2017	3 to 10 years in the federal public service	5	142
2017	11 to 20 years in the federal public service	13	166
2017	More than 20 years in the federal public service	7	82

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	18	100
2018	3 to 10 years in the federal public service	34	143
2018	11 to 20 years in the federal public service	39	169
2018	More than 20 years in the federal public service	31	79

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	36	100
2018	3 to 10 years in the federal public service	35	143
2018	11 to 20 years in the federal public service	37	169
2018	More than 20 years in the federal public service	34	79
2017	Less than 3 years in the federal public service	45	84
2017	3 to 10 years in the federal public service	43	142
2017	11 to 20 years in the federal public service	49	166
2017	More than 20 years in the federal public service	53	82

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in the federal public service	2	59	14	12	2	11	95
2018	3 to 10 years in the federal public service	4	43	16	14	5	18	138
2018	11 to 20 years in the federal public service	5	51	19	10	5	9	160
2018	More than 20 years in the federal public service	11	37	15	10	13	15	77
2017	Less than 3 years in the federal public service	5	50	21	10	1	12	84
2017	3 to 10 years in the federal public service	3	45	17	11	7	18	138
2017	11 to 20 years in the federal public service	9	53	20	8	1	8	157
2017	More than 20 years in the federal public service	4	55	15	6	8	11	81

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	45	55	99
2018	3 to 10 years in the federal public service	27	73	141
2018	11 to 20 years in the federal public service	27	73	167
2018	More than 20 years in the federal public service	39	61	76

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	12	33	18	11	15	3	8	50	29	98
2018	3 to 10 years in the federal public service	12	21	16	19	21	2	8	37	45	143
2018	11 to 20 years in the federal public service	10	24	19	24	17	2	4	36	43	168
2018	More than 20 years in the federal public service	7	23	14	14	29	0	14	35	49	77
2017	Less than 3 years in the federal public service	11	33	7	22	18	2	7	49	43	84
2017	3 to 10 years in the federal public service	9	19	21	16	28	2	6	30	47	143
2017	11 to 20 years in the federal public service	13	23	12	17	20	4	12	42	43	169
2017	More than 20 years in the federal public service	8	25	11	16	28	4	7	38	50	82

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	2	23	20	23	25	2	4	28	51	98
2018	3 to 10 years in the federal public service	3	10	14	16	52	1	3	14	71	143
2018	11 to 20 years in the federal public service	4	12	16	16	45	3	4	17	65	169
2018	More than 20 years in the federal public service	3	10	15	12	41	2	17	16	65	77
2017	Less than 3 years in the federal public service	4	8	10	14	59	3	2	13	77	84
2017	3 to 10 years in the federal public service	1	7	11	12	65	1	3	8	81	143
2017	11 to 20 years in the federal public service	2	9	11	13	50	5	10	13	74	169
2017	More than 20 years in the federal public service	1	11	14	18	45	5	6	13	71	82

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	17	14	6	6	4	13	69	14	166
2018	3 to 10 years in the federal public service	36	17	23	9	10	1	4	56	20	172
2018	11 to 20 years in the federal public service	40	18	14	11	9	0	9	63	21	239
2018	More than 20 years in the federal public service	41	9	14	10	10	1	15	60	24	117

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 80. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.