2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	35	37	11	11	5	1	1	74	15	229
2018	Ontario (excluding National Capital Region)	32	44	7	14	3	0	0	75	17	224
2018	Quebec (excluding National Capital Region)	28	44	9	16	3	0	0	72	19	161
2018	British Columbia	24	48	7	17	4	0	0	72	21	72
2018	Alberta	19	64	0	18	0	0	0	82	18	11
2017	National Capital Region	38	40	8	9	4	0	1	78	13	245
2017	Ontario (excluding National Capital Region)	33	45	8	9	4	0	0	79	14	226
2017	Quebec (excluding National Capital Region)	27	39	16	13	4	1	1	67	18	128
2017	British Columbia	30	45	16	7	1	0	0	75	8	70
2017	Alberta	46	46	0	9	0	0	0	91	9	11
2014	National Capital Region	36	42	13	7	1	0	1	79	8	193
2014	Ontario (excluding National Capital Region)	31	37	15	13	5	0	0	67	18	241
2014	Quebec (excluding National Capital Region)	28	40	15	12	6	0	0	67	18	144
2014	British Columbia	28	47	6	13	5	0	0	75	18	81
2014	Alberta	31	32	21	6	9	0	0	63	15	13
2014	Outside of Canada	43	33	10	5	9	0	0	76	14	28

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	53	28	9	7	2	1	0	82	9	228
2018	Ontario (excluding National Capital Region)	46	39	8	2	4	0	0	85	7	224
2018	Quebec (excluding National Capital Region)	44	35	11	7	4	0	0	78	10	159
2018	British Columbia	47	33	9	12	0	0	0	79	12	72
2018	Alberta	38	41	11	10	0	0	0	79	10	10
2017	National Capital Region	49	33	9	8	1	0	0	82	10	243
2017	Ontario (excluding National Capital Region)	51	34	5	8	2	0	1	86	9	225
2017	Quebec (excluding National Capital Region)	41	43	8	7	2	0	0	84	8	128
2017	British Columbia	50	29	9	6	6	0	0	79	12	70
2017	Alberta	53	38	0	0	9	0	0	91	9	11
2014	National Capital Region	39	41	11	5	2	0	1	81	8	193
2014	Ontario (excluding National Capital Region)	44	30	12	9	5	0	0	74	14	242
2014	Quebec (excluding National Capital Region)	42	40	12	4	1	0	1	82	6	144
2014	British Columbia	42	36	9	8	6	0	0	78	13	81
2014	Alberta	68	16	9	7	0	0	0	84	7	13
2014	Outside of Canada	57	29	8	6	0	0	0	86	6	28

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	55	31	7	4	3	0	0	86	7	226
2018	Ontario (excluding National Capital Region)	54	30	8	2	5	0	0	84	7	219
2018	Quebec (excluding National Capital Region)	47	33	8	6	5	0	1	80	11	160
2018	British Columbia	54	34	5	3	3	1	0	90	6	72
2018	Alberta	34	47	10	9	0	0	0	81	9	11
2017	National Capital Region	54	29	7	6	4	0	0	83	10	243
2017	Ontario (excluding National Capital Region)	57	31	3	5	4	1	0	88	8	226
2017	Quebec (excluding National Capital Region)	49	32	9	7	4	0	0	80	11	128
2017	British Columbia	53	31	6	5	5	0	0	84	9	69
2017	Alberta	62	30	0	9	0	0	0	91	9	11
2014	National Capital Region	49	37	6	5	3	0	0	86	8	193
2014	Ontario (excluding National Capital Region)	49	30	9	7	6	0	0	79	13	242
2014	Quebec (excluding National Capital Region)	47	40	5	7	2	0	0	86	9	144
2014	British Columbia	47	34	7	4	7	0	0	81	11	80
2014	Alberta	70	13	9	7	0	0	0	84	7	13
2014	Outside of Canada	57	32	5	6	0	0	0	89	6	28

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	54	28	9	5	3	1	0	83	8	229
2018	Ontario (excluding National Capital Region)	39	27	13	11	8	0	1	67	20	224
2018	Quebec (excluding National Capital Region)	35	32	15	9	5	1	2	69	15	157
2018	British Columbia	32	41	20	3	4	0	0	73	7	71
2018	Alberta	35	46	10	9	0	0	0	81	9	11
2017	National Capital Region	54	31	6	5	2	0	2	87	7	243
2017	Ontario (excluding National Capital Region)	36	35	8	13	7	1	0	72	20	225
2017	Quebec (excluding National Capital Region)	27	38	15	11	7	1	2	67	18	128
2017	British Columbia	36	41	13	7	4	0	0	77	10	70
2017	Alberta	39	39	11	11	0	0	0	78	11	10
2014	National Capital Region	54	29	7	6	3	0	1	84	9	193
2014	Ontario (excluding National Capital Region)	33	32	14	13	7	0	1	66	20	242
2014	Quebec (excluding National Capital Region)	30	31	14	10	10	1	5	64	20	143
2014	British Columbia	47	31	11	5	7	0	0	78	11	81
2014	Alberta	33	25	6	30	6	0	0	58	36	13
2014	Outside of Canada	50	25	8	17	0	0	0	76	17	28

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	47	33	11	5	4	1	0	81	9	228
2018	Ontario (excluding National Capital Region)	44	38	9	5	3	0	0	82	8	225
2018	Quebec (excluding National Capital Region)	42	39	11	5	3	0	0	81	8	159
2018	British Columbia	46	35	8	8	3	0	0	81	11	71
2018	Alberta	44	46	10	0	0	0	0	90	0	11
2017	National Capital Region	41	42	8	6	3	0	0	83	9	245
2017	Ontario (excluding National Capital Region)	45	40	7	4	3	1	0	86	7	224
2017	Quebec (excluding National Capital Region)	32	54	7	6	1	0	0	85	7	128
2017	British Columbia	40	39	8	9	5	0	0	79	13	69
2017	Alberta	35	26	30	0	9	0	0	62	9	11
2014	National Capital Region	30	49	12	7	2	0	0	79	9	193
2014	Ontario (excluding National Capital Region)	38	40	13	6	3	0	0	78	9	242
2014	Quebec (excluding National Capital Region)	38	44	9	6	2	1	1	82	8	144
2014	British Columbia	36	42	8	5	9	0	0	78	14	81
2014	Alberta	46	40	0	13	0	0	0	87	13	13
2014	Outside of Canada	63	14	12	9	3	0	0	76	11	28

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	37	33	14	9	5	1	1	71	14	228
2018	Ontario (excluding National Capital Region)	22	29	14	15	19	1	0	51	34	225
2018	Quebec (excluding National Capital Region)	23	36	21	12	8	0	0	59	20	159
2018	British Columbia	22	36	16	12	14	0	0	59	26	71
2018	Alberta	17	47	28	9	0	0	0	63	9	11
2017	National Capital Region	36	38	8	11	5	1	0	75	16	245
2017	Ontario (excluding National Capital Region)	28	35	9	12	16	0	0	63	28	224
2017	Quebec (excluding National Capital Region)	16	36	18	20	9	1	0	52	30	128
2017	British Columbia	27	28	10	20	15	0	0	55	35	70
2017	Alberta	18	26	0	37	19	0	0	44	56	11
2014	National Capital Region	31	41	14	12	3	0	0	71	15	193
2014	Ontario (excluding National Capital Region)	20	31	21	13	14	0	0	51	27	242
2014	Quebec (excluding National Capital Region)	23	39	15	12	11	1	0	62	23	144
2014	British Columbia	22	36	11	21	9	0	0	59	30	81
2014	Alberta	33	25	6	21	15	0	0	58	36	13
2014	Outside of Canada	29	49	11	3	9	0	0	78	11	28

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	41	32	12	10	5	0	0	74	15	229
2018	Ontario (excluding National Capital Region)	34	42	9	8	7	1	0	76	15	223
2018	Quebec (excluding National Capital Region)	33	42	11	8	4	0	1	76	13	159
2018	British Columbia	28	46	15	6	5	0	0	74	11	71
2018	Alberta	38	62	0	0	0	0	0	100	0	11
2017	National Capital Region	34	42	12	7	5	0	0	76	12	245
2017	Ontario (excluding National Capital Region)	40	42	9	5	4	0	0	81	9	224
2017	Quebec (excluding National Capital Region)	21	57	11	5	5	1	0	79	9	128
2017	British Columbia	31	42	15	8	4	0	0	72	13	69
2017	Alberta	17	75	0	9	0	0	0	91	9	11

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	60	28	7	3	1	1	89	3	228
2018	Ontario (excluding National Capital Region)	59	30	5	3	2	1	90	5	223
2018	Quebec (excluding National Capital Region)	48	42	3	3	1	2	92	4	158
2018	British Columbia	59	33	6	0	2	0	92	2	71
2018	Alberta	34	66	0	0	0	0	100	0	11
2017	National Capital Region	48	37	6	5	2	1	87	7	244
2017	Ontario (excluding National Capital Region)	52	36	5	4	2	1	89	6	224
2017	Quebec (excluding National Capital Region)	35	48	10	3	3	1	84	6	128
2017	British Columbia	44	44	10	1	0	0	88	1	69
2017	Alberta	54	46	0	0	0	0	100	0	11
2014	National Capital Region	53	36	6	3	3	0	89	5	193
2014	Ontario (excluding National Capital Region)	49	38	7	3	2	0	87	6	241
2014	Quebec (excluding National Capital Region)	43	38	10	5	4	1	81	9	144
2014	British Columbia	52	34	10	3	1	0	86	4	81
2014	Alberta	62	31	6	0	0	0	94	0	13
2014	Outside of Canada	86	9	5	0	0	0	95	0	28

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	46	32	10	10	2	1	78	12	229
2018	Ontario (excluding National Capital Region)	31	28	13	8	19	0	60	27	225
2018	Quebec (excluding National Capital Region)	31	35	19	11	5	1	66	15	158
2018	British Columbia	31	38	11	11	9	0	69	20	72
2018	Alberta	27	47	0	0	26	0	74	26	11
2017	National Capital Region	37	41	11	8	3	0	78	11	245
2017	Ontario (excluding National Capital Region)	32	35	5	13	14	1	68	27	223
2017	Quebec (excluding National Capital Region)	24	36	14	17	8	1	61	24	127
2017	British Columbia	35	34	11	6	13	0	70	19	70
2017	Alberta	20	41	9	11	19	0	60	30	10

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	61	26	8	4	1	1	88	5	228
2018	Ontario (excluding National Capital Region)	66	25	8	1	0	0	92	1	218
2018	Quebec (excluding National Capital Region)	57	34	8	1	1	0	90	2	158
2018	British Columbia	60	27	10	3	0	0	87	3	71
2018	Alberta	53	37	10	0	0	0	90	0	11
2017	National Capital Region	56	34	6	3	1	0	90	4	241
2017	Ontario (excluding National Capital Region)	62	31	5	1	0	0	93	1	226
2017	Quebec (excluding National Capital Region)	56	37	6	1	1	0	93	1	128
2017	British Columbia	51	34	11	4	0	0	85	4	70
2017	Alberta	71	10	19	0	0	0	81	0	11
2014	National Capital Region	63	28	7	1	1	0	91	2	193
2014	Ontario (excluding National Capital Region)	66	26	6	1	1	0	92	2	241
2014	Quebec (excluding National Capital Region)	59	31	6	1	1	1	91	2	144
2014	British Columbia	63	26	5	1	5	0	89	6	81
2014	Alberta	84	9	7	0	0	0	93	0	13
2014	Outside of Canada	86	9	5	0	0	0	95	0	28

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	43	36	11	5	4	1	0	80	9	227
2018	Ontario (excluding National Capital Region)	28	34	13	13	13	0	0	62	25	221
2018	Quebec (excluding National Capital Region)	25	32	25	11	6	0	1	57	17	158
2018	British Columbia	24	51	13	8	3	0	1	76	11	72
2018	Alberta	17	19	29	18	18	0	0	36	35	11
2017	National Capital Region	41	37	7	8	5	1	0	79	14	241
2017	Ontario (excluding National Capital Region)	31	42	11	8	8	0	0	73	16	227
2017	Quebec (excluding National Capital Region)	21	44	13	16	5	1	1	66	21	128
2017	British Columbia	28	43	14	9	7	0	0	70	16	70
2017	Alberta	28	26	10	19	17	0	0	54	36	11
2014	National Capital Region	34	45	10	8	3	0	0	79	11	192
2014	Ontario (excluding National Capital Region)	23	40	12	12	11	0	0	64	24	242
2014	Quebec (excluding National Capital Region)	16	42	14	20	6	1	1	59	27	144
2014	British Columbia	26	48	11	12	3	0	0	74	15	81
2014	Alberta	8	41	15	20	16	0	0	49	36	13
2014	Outside of Canada	41	32	14	8	6	0	0	72	14	28

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	46	34	9	5	4	1	0	82	9	226
2018	Ontario (excluding National Capital Region)	32	34	11	11	11	0	1	66	22	224
2018	Quebec (excluding National Capital Region)	27	35	21	11	4	0	1	63	15	159
2018	British Columbia	30	38	17	11	3	0	1	69	14	72
2018	Alberta	17	20	37	26	0	0	0	37	26	11
2017	National Capital Region	44	37	7	6	4	0	1	82	10	243
2017	Ontario (excluding National Capital Region)	36	33	13	11	6	0	0	69	18	227
2017	Quebec (excluding National Capital Region)	23	44	14	14	4	0	1	68	18	128
2017	British Columbia	31	37	18	13	1	0	0	68	14	70
2017	Alberta	36	18	0	36	0	10	0	60	40	11
2014	National Capital Region	42	35	13	6	2	0	1	78	9	191
2014	Ontario (excluding National Capital Region)	24	34	17	13	12	0	0	58	25	242
2014	Quebec (excluding National Capital Region)	22	38	20	12	7	0	1	61	19	144
2014	British Columbia	28	42	14	11	6	0	0	70	17	81
2014	Alberta	8	47	22	0	22	0	0	55	22	13
2014	Outside of Canada	58	26	11	5	0	0	0	83	5	28

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	40	36	13	7	4	1	0	77	11	227
2018	Ontario (excluding National Capital Region)	29	30	15	14	11	0	0	60	26	220
2018	Quebec (excluding National Capital Region)	25	42	17	13	4	0	0	67	16	159
2018	British Columbia	22	38	25	13	3	0	0	60	16	72
2018	Alberta	18	21	21	20	20	0	0	40	39	10
2017	National Capital Region	39	41	9	7	4	0	0	80	12	242
2017	Ontario (excluding National Capital Region)	31	36	10	13	10	1	0	67	23	227
2017	Quebec (excluding National Capital Region)	19	38	20	18	3	0	1	58	22	128
2017	British Columbia	30	38	14	16	2	0	0	68	19	70
2017	Alberta	28	26	19	27	0	0	0	54	27	11
2014	National Capital Region	40	39	12	7	3	0	0	79	9	193
2014	Ontario (excluding National Capital Region)	29	32	18	9	11	0	0	62	20	242
2014	Quebec (excluding National Capital Region)	22	43	15	14	5	0	0	65	20	144
2014	British Columbia	28	40	17	9	6	0	0	68	15	81
2014	Alberta	35	23	6	6	30	0	0	58	36	13
2014	Outside of Canada	50	30	11	9	0	0	0	80	9	28

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	50	32	8	6	3	1	83	9	225
2018	Ontario (excluding National Capital Region)	47	35	10	4	4	0	82	8	224
2018	Quebec (excluding National Capital Region)	47	43	7	2	1	0	89	4	159
2018	British Columbia	46	30	12	11	1	0	76	12	72
2018	Alberta	34	38	19	9	0	0	72	9	11
2017	National Capital Region	47	39	6	5	2	0	86	7	243
2017	Ontario (excluding National Capital Region)	45	42	7	5	1	0	87	6	226
2017	Quebec (excluding National Capital Region)	39	49	8	3	2	0	88	4	128
2017	British Columbia	35	45	5	10	5	0	80	15	69
2017	Alberta	45	36	10	0	9	0	81	9	11
2014	National Capital Region	48	37	10	3	3	1	85	6	193
2014	Ontario (excluding National Capital Region)	42	37	13	5	3	0	79	8	242
2014	Quebec (excluding National Capital Region)	44	42	9	1	2	1	87	4	143
2014	British Columbia	44	32	12	8	4	1	77	12	81
2014	Alberta	56	30	0	13	0	0	87	13	13
2014	Outside of Canada	65	24	5	6	0	0	89	6	28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	40	28	16	10	3	1	1	70	14	229
2018	Ontario (excluding National Capital Region)	35	30	13	14	7	0	0	66	21	225
2018	Quebec (excluding National Capital Region)	35	29	20	7	9	0	0	64	16	161
2018	British Columbia	26	42	14	15	2	0	0	68	17	70
2018	Alberta	35	38	18	9	0	0	0	73	9	11
2017	National Capital Region	38	37	14	7	2	0	1	76	9	245
2017	Ontario (excluding National Capital Region)	30	34	20	9	6	1	1	65	15	227
2017	Quebec (excluding National Capital Region)	32	40	10	9	8	0	0	72	18	128
2017	British Columbia	38	33	16	10	1	0	1	72	12	68
2014	National Capital Region	41	30	18	6	4	0	0	71	10	193
2014	Ontario (excluding National Capital Region)	39	29	16	6	9	1	0	68	16	242
2014	Quebec (excluding National Capital Region)	41	32	14	10	3	0	0	72	13	143
2014	British Columbia	48	35	12	4	1	0	0	83	5	81
2014	Alberta	38	40	9	0	13	0	0	79	13	13
2014	Outside of Canada	63	19	12	6	0	0	0	82	6	28

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	9	27	27	25	8	1	2	34	38	227
2018	Ontario (excluding National Capital Region)	14	26	28	21	8	1	2	30	41	226
2018	Quebec (excluding National Capital Region)	6	28	32	20	9	3	1	31	36	158
2018	British Columbia	5	30	37	19	5	1	2	25	37	71
2018	Alberta	0	18	44	38	0	0	0	38	18	11
2017	National Capital Region	9	24	37	14	10	2	3	26	35	242
2017	Ontario (excluding National Capital Region)	10	21	37	16	8	2	5	26	34	224
2017	Quebec (excluding National Capital Region)	13	26	36	12	7	2	4	20	42	127
2017	British Columbia	14	19	33	25	6	3	0	32	34	70
2017	Alberta	9	10	37	26	18	0	0	44	19	11
2014	National Capital Region	10	22	33	20	11	1	3	32	34	193
2014	Ontario (excluding National Capital Region)	4	19	36	27	9	2	4	38	24	241
2014	Quebec (excluding National Capital Region)	6	23	36	23	7	0	5	32	30	143
2014	British Columbia	5	11	36	33	13	0	1	47	16	81
2014	Alberta	9	16	60	15	0	0	0	15	25	13
2014	Outside of Canada	3	30	23	25	19	0	0	44	33	28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	12	23	29	17	14	4	1	33	37	227
2018	Ontario (excluding National Capital Region)	19	24	24	18	11	2	3	30	45	225
2018	Quebec (excluding National Capital Region)	15	31	26	17	9	3	0	27	47	156
2018	British Columbia	9	27	27	26	8	0	2	34	38	70
2018	Alberta	9	9	53	29	0	0	0	29	18	11
2017	National Capital Region	9	19	27	17	16	7	5	38	31	243
2017	Ontario (excluding National Capital Region)	14	22	28	20	9	2	5	32	38	224
2017	Quebec (excluding National Capital Region)	17	26	29	14	7	4	3	23	46	128
2017	British Columbia	16	21	30	21	9	3	1	31	38	69
2017	Alberta	9	27	26	18	20	0	0	38	36	11
2014	National Capital Region	14	19	26	21	11	4	4	35	37	193
2014	Ontario (excluding National Capital Region)	9	23	30	21	12	2	3	35	33	242
2014	Quebec (excluding National Capital Region)	12	23	29	16	12	5	3	30	38	144
2014	British Columbia	8	18	38	22	12	1	1	35	26	81
2014	Alberta	15	28	34	23	0	0	0	23	43	13
2014	Outside of Canada	5	11	17	26	24	9	8	59	20	28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	9	19	30	22	12	4	4	37	30	229
2018	Ontario (excluding National Capital Region)	10	17	22	25	17	2	7	47	29	223
2018	Quebec (excluding National Capital Region)	12	21	30	21	8	4	4	31	36	156
2018	British Columbia	16	23	19	28	6	1	7	37	42	70
2018	Alberta	9	24	10	38	9	10	0	52	37	11
2017	National Capital Region	13	13	28	18	16	6	6	39	29	243
2017	Ontario (excluding National Capital Region)	7	11	31	23	13	2	12	43	21	224
2017	Quebec (excluding National Capital Region)	7	18	27	20	9	6	12	35	31	128
2017	British Columbia	10	15	29	22	15	3	6	41	27	69
2017	Alberta	0	27	27	28	18	0	0	46	27	11
2014	National Capital Region	12	19	25	22	11	2	9	37	35	192
2014	Ontario (excluding National Capital Region)	6	13	28	28	15	3	8	48	20	242
2014	Quebec (excluding National Capital Region)	13	20	31	16	6	4	10	26	38	144
2014	British Columbia	9	18	31	24	15	1	3	40	28	81
2014	Alberta	16	33	16	21	6	0	7	30	53	13
2014	Outside of Canada	0	17	17	19	18	4	26	52	23	28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	9	15	30	28	14	2	2	44	24	226
2018	Ontario (excluding National Capital Region)	12	17	30	23	17	1	1	40	30	223
2018	Quebec (excluding National Capital Region)	9	14	38	23	10	4	2	35	25	157
2018	British Columbia	6	10	40	27	15	0	2	42	16	69
2018	Alberta	0	9	27	15	40	0	9	61	10	11
2017	National Capital Region	4	17	26	29	18	3	3	50	23	244
2017	Ontario (excluding National Capital Region)	11	14	30	30	11	1	3	43	26	221
2017	Quebec (excluding National Capital Region)	12	23	24	24	12	3	2	38	36	127
2017	British Columbia	7	14	30	32	14	3	0	47	22	69
2017	Alberta	9	0	45	19	18	0	10	41	9	11
2014	National Capital Region	4	17	33	32	12	0	3	45	21	193
2014	Ontario (excluding National Capital Region)	9	13	27	29	17	1	3	49	23	240
2014	Quebec (excluding National Capital Region)	11	14	32	27	12	0	4	41	25	143
2014	British Columbia	0	15	32	38	14	0	0	52	15	81
2014	Alberta	15	16	55	8	6	0	0	14	31	13
2014	Outside of Canada	0	6	27	14	44	0	9	64	7	27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	16	23	27	17	14	2	2	32	40	228
2018	Ontario (excluding National Capital Region)	21	19	26	15	16	1	2	32	41	225
2018	Quebec (excluding National Capital Region)	13	28	29	11	13	2	3	26	43	159
2018	British Columbia	13	25	35	18	5	2	2	24	40	70
2018	Alberta	18	9	43	10	20	0	0	30	27	11
2017	National Capital Region	13	22	25	18	13	3	5	34	39	242
2017	Ontario (excluding National Capital Region)	18	22	30	16	11	0	4	28	41	222
2017	Quebec (excluding National Capital Region)	24	23	23	15	10	1	3	26	49	128
2017	British Columbia	19	27	26	14	9	3	1	24	48	69
2017	Alberta	9	9	36	26	20	0	0	46	17	11
2014	National Capital Region	20	18	32	17	9	1	3	27	40	193
2014	Ontario (excluding National Capital Region)	15	20	30	20	11	1	4	33	36	241
2014	Quebec (excluding National Capital Region)	16	23	34	14	12	1	1	26	40	143
2014	British Columbia	6	25	27	27	11	0	4	39	32	81
2014	Alberta	22	21	31	26	0	0	0	26	43	13
2014	Outside of Canada	5	15	26	14	32	0	9	50	22	28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	12	24	29	18	11	5	2	31	38	226
2018	Ontario (excluding National Capital Region)	17	19	27	20	14	2	1	36	36	224
2018	Quebec (excluding National Capital Region)	20	26	23	13	9	5	3	24	51	158
2018	British Columbia	11	31	32	20	3	2	1	23	44	69
2018	Alberta	0	18	27	19	37	0	0	56	18	11
2017	National Capital Region	14	20	29	18	12	4	4	32	37	245
2017	Ontario (excluding National Capital Region)	14	19	28	18	13	4	4	34	36	223
2017	Quebec (excluding National Capital Region)	22	24	24	14	9	4	3	25	49	127
2017	British Columbia	10	24	27	23	9	3	3	34	37	69
2017	Alberta	0	17	28	35	20	0	0	55	17	11
2014	National Capital Region	11	17	26	23	15	4	5	41	30	193
2014	Ontario (excluding National Capital Region)	12	17	29	23	13	2	5	38	31	242
2014	Quebec (excluding National Capital Region)	21	32	20	12	6	4	4	20	58	143
2014	British Columbia	13	15	31	28	10	1	1	39	29	81
2014	Alberta	6	9	39	32	0	0	13	37	18	13
2014	Outside of Canada	8	6	20	17	29	0	20	57	18	28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	12	16	32	20	12	6	2	35	30	227
2018	Ontario (excluding National Capital Region)	18	15	29	18	13	3	3	33	35	226
2018	Quebec (excluding National Capital Region)	10	21	34	18	7	7	3	28	34	156
2018	British Columbia	13	20	34	28	5	0	1	33	33	71
2018	Alberta	9	9	43	10	20	0	9	33	20	11
2017	National Capital Region	9	20	26	20	15	6	5	39	32	245
2017	Ontario (excluding National Capital Region)	12	15	37	17	12	1	6	31	29	224
2017	Quebec (excluding National Capital Region)	8	28	33	14	10	4	3	26	39	128
2017	British Columbia	12	16	39	22	6	3	1	30	30	69
2017	Alberta	9	10	36	26	20	0	0	46	19	11
2014	National Capital Region	9	17	31	23	12	3	5	38	28	193
2014	Ontario (excluding National Capital Region)	8	17	33	22	10	2	7	36	28	241
2014	Quebec (excluding National Capital Region)	7	21	37	19	9	1	5	29	31	143
2014	British Columbia	9	14	38	24	10	0	5	36	24	81
2014	Alberta	15	31	32	8	6	0	7	15	50	13
2014	Outside of Canada	3	5	23	14	41	0	14	64	9	28

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	33	30	14	8	3	7	5	71	13	226
2018	Ontario (excluding National Capital Region)	19	30	21	10	10	7	4	54	22	223
2018	Quebec (excluding National Capital Region)	23	35	23	8	0	6	4	65	10	158
2018	British Columbia	20	33	22	15	4	4	2	56	20	72
2018	Alberta	10	36	28	18	9	0	0	46	26	11
2017	National Capital Region	29	38	8	9	2	7	6	77	13	244
2017	Ontario (excluding National Capital Region)	31	27	17	10	7	7	2	64	18	226
2017	Quebec (excluding National Capital Region)	21	37	15	10	2	10	6	69	13	128
2017	British Columbia	35	31	12	11	6	3	3	69	18	70
2017	Alberta	0	28	37	27	0	8	0	30	29	11
2014	National Capital Region	30	39	14	9	4	1	4	73	13	193
2014	Ontario (excluding National Capital Region)	32	33	14	9	6	3	3	70	16	242
2014	Quebec (excluding National Capital Region)	28	33	23	7	1	5	3	66	9	144
2014	British Columbia	37	34	12	11	3	1	3	74	14	81
2014	Alberta	17	34	14	29	6	0	0	51	35	13
2014	Outside of Canada	52	14	20	8	6	0	0	66	14	28

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	54	27	6	7	3	2	1	83	11	226
2018	Ontario (excluding National Capital Region)	40	26	11	11	10	1	0	67	21	224
2018	Quebec (excluding National Capital Region)	51	32	9	6	1	1	0	83	7	158
2018	British Columbia	39	35	10	9	6	0	0	75	15	71
2018	Alberta	46	18	19	9	0	0	9	70	10	11
2017	National Capital Region	53	30	6	6	5	1	0	84	11	245
2017	Ontario (excluding National Capital Region)	45	22	12	11	8	2	0	69	19	227
2017	Quebec (excluding National Capital Region)	38	46	6	5	1	2	1	87	7	128
2017	British Columbia	48	31	4	9	6	1	0	80	15	70
2017	Alberta	18	45	19	19	0	0	0	63	19	11
2014	National Capital Region	53	27	8	8	3	0	0	80	11	193
2014	Ontario (excluding National Capital Region)	49	26	10	9	5	1	0	75	15	242
2014	Quebec (excluding National Capital Region)	51	37	10	2	0	0	0	88	2	144
2014	British Columbia	58	25	9	6	1	1	0	84	7	81
2014	Alberta	33	32	13	15	6	0	0	65	21	13
2014	Outside of Canada	64	19	8	3	6	0	0	83	9	28

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	22	22	19	10	8	18	2	54	23	224
2018	Ontario (excluding National Capital Region)	12	27	13	21	17	8	2	43	42	221
2018	Quebec (excluding National Capital Region)	10	25	23	15	3	21	2	46	24	157
2018	British Columbia	4	27	20	23	11	11	3	37	40	71
2018	Alberta	10	17	18	10	27	10	9	33	45	11
2017	National Capital Region	16	27	15	8	8	21	5	58	21	244
2017	Ontario (excluding National Capital Region)	9	21	18	19	15	15	3	36	41	227
2017	Quebec (excluding National Capital Region)	8	22	20	16	8	22	4	41	32	127
2017	British Columbia	17	26	16	15	16	8	1	48	35	70
2017	Alberta	0	22	20	29	9	19	0	27	48	10
2014	National Capital Region	22	25	18	12	9	10	5	54	25	193
2014	Ontario (excluding National Capital Region)	11	23	19	18	16	11	2	39	39	242
2014	Quebec (excluding National Capital Region)	13	26	20	11	14	14	2	47	30	144
2014	British Columbia	12	29	16	23	10	8	1	46	36	81
2014	Alberta	9	26	16	30	19	0	0	35	49	13
2014	Outside of Canada	38	26	17	5	9	6	0	68	15	28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	60	30	5	2	2	0	0	90	4	226
2018	Ontario (excluding National Capital Region)	48	38	8	3	2	0	0	86	6	223
2018	Quebec (excluding National Capital Region)	58	34	6	1	0	0	0	93	1	157
2018	British Columbia	45	39	8	6	0	2	0	85	6	72
2018	Alberta	48	33	19	0	0	0	0	81	0	11
2017	National Capital Region	57	31	7	2	2	0	0	88	4	242
2017	Ontario (excluding National Capital Region)	51	34	5	6	4	0	0	85	10	227
2017	Quebec (excluding National Capital Region)	40	48	9	1	1	1	1	89	1	128
2017	British Columbia	46	37	8	8	1	0	0	83	9	70
2017	Alberta	49	29	11	11	0	0	0	78	11	10
2014	National Capital Region	55	34	5	6	0	0	0	89	6	192
2014	Ontario (excluding National Capital Region)	45	36	7	9	3	0	0	81	12	242
2014	Quebec (excluding National Capital Region)	37	54	7	2	0	0	0	91	2	144
2014	British Columbia	49	35	9	7	0	0	0	84	7	81
2014	Alberta	23	62	0	9	6	0	0	85	15	13
2014	Outside of Canada	57	18	14	5	6	0	0	75	11	28

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	52	33	6	4	3	2	0	87	7	224
2018	Ontario (excluding National Capital Region)	37	41	11	7	3	1	1	79	10	224
2018	Quebec (excluding National Capital Region)	38	43	14	2	0	1	1	83	3	159
2018	British Columbia	43	41	7	8	0	0	1	85	8	72
2018	Alberta	36	37	9	10	0	9	0	79	11	11

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	46	34	11	4	4	1	0	81	8	228
2018	Ontario (excluding National Capital Region)	37	36	12	6	9	0	1	73	15	218
2018	Quebec (excluding National Capital Region)	31	39	16	10	4	1	1	70	14	159
2018	British Columbia	27	51	9	5	9	0	0	77	14	72
2018	Alberta	38	53	0	9	0	0	0	91	9	11
2017	National Capital Region	45	35	8	6	4	1	1	82	10	244
2017	Ontario (excluding National Capital Region)	41	36	7	8	6	0	1	78	15	227
2017	Quebec (excluding National Capital Region)	25	43	17	12	1	0	2	70	13	128
2017	British Columbia	34	37	20	3	5	0	1	72	8	70
2017	Alberta	29	45	0	9	10	8	0	80	20	11
2014	National Capital Region	43	34	10	8	3	0	2	79	11	193
2014	Ontario (excluding National Capital Region)	32	32	14	11	9	1	0	65	20	242
2014	Quebec (excluding National Capital Region)	31	38	14	9	6	0	2	71	15	144
2014	British Columbia	30	43	14	8	4	1	0	74	12	81
2014	Alberta	40	40	13	6	0	0	0	80	6	13
2014	Outside of Canada	55	34	8	0	0	0	3	92	0	28

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	53	30	10	3	2	1	1	85	5	228
2018	Ontario (excluding National Capital Region)	46	30	11	7	5	1	0	76	13	217
2018	Quebec (excluding National Capital Region)	45	34	15	5	1	1	0	79	6	159
2018	British Columbia	49	35	6	4	5	0	0	85	10	72
2018	Alberta	67	24	9	0	0	0	0	91	0	11
2017	National Capital Region	52	31	9	2	3	2	0	86	5	244
2017	Ontario (excluding National Capital Region)	52	24	10	6	4	3	0	79	11	227
2017	Quebec (excluding National Capital Region)	35	44	9	8	1	3	1	82	9	128
2017	British Columbia	46	30	9	8	5	1	0	77	14	70
2017	Alberta	28	37	10	17	0	8	0	71	19	11
2014	National Capital Region	49	30	11	5	3	2	1	81	8	193
2014	Ontario (excluding National Capital Region)	44	31	13	3	6	2	1	78	9	242
2014	Quebec (excluding National Capital Region)	42	32	13	8	1	3	1	77	10	144
2014	British Columbia	55	29	8	6	0	1	0	86	6	81
2014	Alberta	40	31	15	13	0	0	0	71	13	13
2014	Outside of Canada	59	23	8	3	0	0	8	88	3	28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	53	31	5	7	3	0	1	85	10	226
2018	Ontario (excluding National Capital Region)	43	34	11	7	4	0	1	78	12	218
2018	Quebec (excluding National Capital Region)	39	42	8	8	2	1	0	81	11	158
2018	British Columbia	47	38	4	5	5	0	0	85	10	72
2018	Alberta	49	42	9	0	0	0	0	91	0	11
2017	National Capital Region	50	32	9	5	3	0	0	82	9	244
2017	Ontario (excluding National Capital Region)	47	31	6	9	4	1	0	80	14	227
2017	Quebec (excluding National Capital Region)	31	49	11	6	0	1	2	83	6	127
2017	British Columbia	49	32	9	6	4	0	0	81	10	70
2017	Alberta	30	34	19	0	17	0	0	64	17	11
2014	National Capital Region	47	31	11	8	3	0	0	79	11	192
2014	Ontario (excluding National Capital Region)	41	30	14	10	5	0	0	71	15	242
2014	Quebec (excluding National Capital Region)	38	37	12	8	5	0	1	75	13	144
2014	British Columbia	51	33	8	7	0	1	0	85	7	81
2014	Alberta	42	44	7	7	0	0	0	86	7	13
2014	Outside of Canada	60	24	8	5	0	0	3	86	5	28

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	63	24	7	4	2	1	0	88	5	227
2018	Ontario (excluding National Capital Region)	57	20	7	7	8	1	0	78	15	216
2018	Quebec (excluding National Capital Region)	43	32	12	10	1	2	0	77	11	159
2018	British Columbia	53	28	9	3	5	1	0	82	9	72
2018	Alberta	76	15	0	9	0	0	0	91	9	11
2017	National Capital Region	67	18	7	3	4	1	0	86	7	245
2017	Ontario (excluding National Capital Region)	58	25	6	5	5	2	0	84	10	227
2017	Quebec (excluding National Capital Region)	42	37	9	7	2	2	1	81	10	128
2017	British Columbia	57	18	14	7	1	3	0	77	8	70
2017	Alberta	37	26	19	0	0	18	0	77	0	11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	59	25	7	5	4	0	0	84	9	227
2018	Ontario (excluding National Capital Region)	50	24	9	9	7	1	0	75	16	217
2018	Quebec (excluding National Capital Region)	44	35	11	5	4	1	0	79	9	158
2018	British Columbia	43	36	5	9	6	0	0	79	15	71
2018	Alberta	57	17	18	9	0	0	0	73	9	11
2017	National Capital Region	60	23	7	5	4	0	0	84	9	244
2017	Ontario (excluding National Capital Region)	56	23	9	5	7	0	0	80	11	226
2017	Quebec (excluding National Capital Region)	40	40	9	9	1	1	1	81	10	128
2017	British Columbia	59	16	14	8	3	0	0	75	11	70
2017	Alberta	29	26	17	20	0	8	0	60	22	11
2014	National Capital Region	50	29	11	6	4	1	0	80	9	193
2014	Ontario (excluding National Capital Region)	49	28	10	5	6	1	0	79	11	242
2014	Quebec (excluding National Capital Region)	45	36	7	8	4	0	0	81	12	144
2014	British Columbia	51	31	11	5	1	1	0	83	6	81
2014	Alberta	42	38	6	6	7	0	0	80	13	13
2014	Outside of Canada	70	14	8	3	6	0	0	83	9	28

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	34	37	12	6	5	2	4	76	11	68
2018	Ontario (excluding National Capital Region)	12	56	21	4	0	0	6	73	4	31
2018	Quebec (excluding National Capital Region)	28	52	0	15	0	0	5	84	16	18
2018	British Columbia	19	29	23	17	0	0	13	55	19	10
2017	National Capital Region	34	27	8	7	6	5	13	75	15	77
2017	Ontario (excluding National Capital Region)	43	35	10	8	0	0	3	81	9	31
2017	Quebec (excluding National Capital Region)	21	36	0	32	0	12	0	64	36	18
2014	National Capital Region	33	41	7	9	5	2	4	79	14	61
2014	Ontario (excluding National Capital Region)	41	37	13	6	0	3	0	81	6	33
2014	Quebec (excluding National Capital Region)	14	45	19	22	0	0	0	59	22	22
2014	British Columbia	13	62	8	0	8	8	0	83	9	13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	32	31	17	8	5	7	0	67	14	228
2018	Ontario (excluding National Capital Region)	29	26	19	7	10	9	1	61	19	224
2018	Quebec (excluding National Capital Region)	26	33	20	8	3	8	1	66	12	160
2018	British Columbia	27	34	14	15	4	7	0	65	20	71
2018	Alberta	18	10	32	10	20	11	0	31	33	10
2017	National Capital Region	31	39	10	8	5	7	0	76	14	245
2017	Ontario (excluding National Capital Region)	37	26	18	6	8	6	0	66	15	226
2017	Quebec (excluding National Capital Region)	17	41	14	14	4	10	1	64	20	128
2017	British Columbia	20	38	23	7	3	7	0	63	11	70
2017	Alberta	26	38	19	9	9	0	0	64	17	11
2014	National Capital Region	20	37	15	12	4	12	0	66	18	193
2014	Ontario (excluding National Capital Region)	27	31	20	6	5	10	0	66	13	242
2014	Quebec (excluding National Capital Region)	22	36	16	15	3	8	0	62	20	144
2014	British Columbia	26	32	17	12	4	9	0	63	18	81
2014	Alberta	33	45	0	0	15	7	0	84	16	13
2014	Outside of Canada	59	14	22	3	0	3	0	74	3	28

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	32	32	19	11	4	2	0	65	16	228
2018	Ontario (excluding National Capital Region)	23	27	19	13	16	3	0	51	30	224
2018	Quebec (excluding National Capital Region)	25	34	22	11	5	2	1	61	17	160
2018	British Columbia	28	32	17	15	7	1	0	60	22	71
2018	Alberta	17	29	0	37	18	0	0	46	54	11
2017	National Capital Region	29	36	13	11	6	4	0	69	18	245
2017	Ontario (excluding National Capital Region)	28	29	12	18	12	2	0	58	30	225
2017	Quebec (excluding National Capital Region)	11	36	19	26	5	2	1	48	32	128
2017	British Columbia	16	38	20	19	3	4	0	56	22	70
2017	Alberta	18	46	10	9	17	0	0	64	26	11
2014	National Capital Region	19	33	15	18	6	7	1	57	26	193
2014	Ontario (excluding National Capital Region)	21	31	21	13	10	3	0	54	24	241
2014	Quebec (excluding National Capital Region)	15	35	20	17	9	3	0	52	28	144
2014	British Columbia	18	30	18	21	9	4	0	50	31	81
2014	Alberta	24	34	6	13	22	0	0	58	36	13
2014	Outside of Canada	64	5	22	5	0	3	0	71	5	28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	24	31	20	13	5	7	0	59	19	228
2018	Ontario (excluding National Capital Region)	15	27	20	16	16	5	0	44	35	223
2018	Quebec (excluding National Capital Region)	15	32	27	13	6	7	0	51	20	158
2018	British Columbia	14	38	24	12	8	4	0	54	21	70
2018	Alberta	17	9	0	47	18	10	0	28	72	11
2017	National Capital Region	19	36	17	12	6	11	0	61	20	244
2017	Ontario (excluding National Capital Region)	19	28	15	19	14	5	0	49	35	226
2017	Quebec (excluding National Capital Region)	9	29	22	25	10	4	1	39	37	128
2017	British Columbia	12	39	16	27	5	1	0	52	32	70
2017	Alberta	18	38	9	19	17	0	0	56	36	11
2014	National Capital Region	12	31	18	20	9	9	0	48	32	191
2014	Ontario (excluding National Capital Region)	15	22	24	20	12	6	0	40	35	242
2014	Quebec (excluding National Capital Region)	8	28	30	15	11	7	0	39	29	144
2014	British Columbia	11	30	18	24	8	8	0	45	36	81
2014	Alberta	24	25	0	13	29	9	0	54	46	13
2014	Outside of Canada	58	14	20	3	0	5	0	76	3	28

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	22	36	11	19	8	4	0	60	28	226
2018	Ontario (excluding National Capital Region)	13	29	16	17	21	4	0	44	39	223
2018	Quebec (excluding National Capital Region)	14	30	22	21	9	4	0	46	31	160
2018	British Columbia	15	44	16	16	7	3	0	60	23	71
2018	Alberta	17	28	0	56	0	0	0	44	56	11
2017	National Capital Region	18	38	16	12	7	8	0	61	21	244
2017	Ontario (excluding National Capital Region)	18	30	13	21	15	3	0	50	37	226
2017	Quebec (excluding National Capital Region)	8	41	19	21	7	3	1	51	29	128
2017	British Columbia	10	40	17	26	2	4	0	52	30	70
2017	Alberta	18	36	9	19	19	0	0	54	37	11
2014	National Capital Region	17	28	21	16	10	7	0	49	28	193
2014	Ontario (excluding National Capital Region)	13	30	17	18	16	4	1	45	37	240
2014	Quebec (excluding National Capital Region)	11	36	24	14	11	3	0	49	25	144
2014	British Columbia	10	35	16	24	11	4	0	48	36	81
2014	Alberta	17	13	23	34	6	6	0	32	43	13
2014	Outside of Canada	57	18	14	11	0	0	0	75	11	28

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	37	37	15	6	3	2	0	75	9	227
2018	Ontario (excluding National Capital Region)	19	46	15	10	8	1	0	66	19	225
2018	Quebec (excluding National Capital Region)	21	47	12	15	3	1	0	69	19	157
2018	British Columbia	18	59	13	10	0	0	0	77	10	72
2018	Alberta	17	47	37	0	0	0	0	63	0	11
2017	National Capital Region	37	38	12	7	3	3	0	77	11	244
2017	Ontario (excluding National Capital Region)	28	41	15	6	8	1	0	71	14	226
2017	Quebec (excluding National Capital Region)	17	50	18	10	2	0	2	68	13	127
2017	British Columbia	17	63	6	12	1	1	0	81	13	69
2017	Alberta	34	10	29	19	9	0	0	44	27	11
2014	National Capital Region	33	41	13	7	4	2	1	75	11	192
2014	Ontario (excluding National Capital Region)	25	38	17	13	6	1	0	64	19	242
2014	Quebec (excluding National Capital Region)	19	48	17	8	5	2	1	70	13	144
2014	British Columbia	17	45	22	6	4	6	0	66	10	81
2014	Alberta	9	62	16	13	0	0	0	70	13	13
2014	Outside of Canada	60	24	14	3	0	0	0	83	3	28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	56	30	5	5	2	2	0	87	8	227
2018	Ontario (excluding National Capital Region)	31	43	9	7	7	2	0	76	14	226
2018	Quebec (excluding National Capital Region)	34	43	12	7	3	1	0	78	10	158
2018	British Columbia	37	32	17	12	2	1	0	69	14	71
2018	Alberta	37	27	28	9	0	0	0	63	9	11
2017	National Capital Region	53	30	7	6	2	2	0	85	8	245
2017	Ontario (excluding National Capital Region)	44	31	11	7	5	2	0	77	12	226
2017	Quebec (excluding National Capital Region)	19	56	15	6	3	1	1	76	8	128
2017	British Columbia	49	28	16	3	2	2	0	79	5	69
2017	Alberta	53	29	9	0	0	10	0	91	0	11
2014	National Capital Region	39	35	10	8	4	3	1	77	13	193
2014	Ontario (excluding National Capital Region)	40	34	12	7	3	3	1	77	10	242
2014	Quebec (excluding National Capital Region)	26	45	14	6	3	5	1	75	9	144
2014	British Columbia	43	41	5	3	5	3	1	87	8	81
2014	Alberta	22	71	0	6	0	0	0	94	6	13
2014	Outside of Canada	70	11	3	8	6	3	0	83	14	28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	46	33	12	3	3	4	82	6	228
2018	Ontario (excluding National Capital Region)	28	39	16	9	6	1	68	15	223
2018	Quebec (excluding National Capital Region)	30	35	25	7	2	1	66	9	159
2018	British Columbia	32	32	26	6	4	0	64	10	72
2018	Alberta	37	27	19	9	9	0	63	18	11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	28	27	12	12	7	9	5	64	22	227
2018	Ontario (excluding National Capital Region)	15	27	15	15	16	10	3	48	35	225
2018	Quebec (excluding National Capital Region)	17	28	18	18	9	9	2	50	30	158
2018	British Columbia	20	30	20	17	9	4	0	53	27	71
2018	Alberta	30	24	19	18	9	0	0	54	27	11
2017	National Capital Region	26	27	14	9	7	11	7	64	19	245
2017	Ontario (excluding National Capital Region)	23	28	14	13	14	8	0	56	29	226
2017	Quebec (excluding National Capital Region)	13	28	21	16	9	10	3	48	28	128
2017	British Columbia	23	24	19	17	6	11	1	53	25	69
2017	Alberta	19	64	0	0	0	10	8	100	0	11
2014	National Capital Region	15	23	16	12	13	12	8	48	32	193
2014	Ontario (excluding National Capital Region)	16	23	14	18	16	9	5	45	39	241
2014	Quebec (excluding National Capital Region)	10	27	19	11	13	16	4	45	30	144
2014	British Columbia	19	27	13	17	9	11	4	55	30	81
2014	Alberta	0	49	7	6	29	0	9	54	38	13
2014	Outside of Canada	49	20	11	8	6	6	0	73	15	28

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	31	29	15	11	8	4	1	63	21	229
2018	Ontario (excluding National Capital Region)	17	28	17	16	18	2	1	47	35	226
2018	Quebec (excluding National Capital Region)	17	36	17	14	8	6	1	57	24	157
2018	British Columbia	16	34	25	19	6	0	1	50	25	72
2018	Alberta	20	34	9	9	28	0	0	54	36	11
2017	National Capital Region	31	34	15	7	4	8	1	71	13	244
2017	Ontario (excluding National Capital Region)	20	25	18	19	15	2	0	46	35	227
2017	Quebec (excluding National Capital Region)	13	38	25	13	6	4	1	53	21	126
2017	British Columbia	19	33	20	14	8	5	0	55	24	70
2017	Alberta	28	19	27	0	10	9	8	56	12	11
2014	National Capital Region	23	39	15	11	6	5	1	66	18	193
2014	Ontario (excluding National Capital Region)	13	22	21	16	22	4	4	37	40	242
2014	Quebec (excluding National Capital Region)	20	35	22	12	4	5	2	59	17	144
2014	British Columbia	19	21	19	21	12	4	2	43	36	81
2014	Alberta	33	23	15	7	15	6	0	60	24	13
2014	Outside of Canada	40	18	15	16	9	3	0	60	25	28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	25	24	13	16	12	6	5	55	31	228
2018	Ontario (excluding National Capital Region)	15	24	11	16	26	4	4	42	45	226
2018	Quebec (excluding National Capital Region)	18	23	19	13	18	3	4	45	34	158
2018	British Columbia	11	25	26	12	23	1	2	37	36	72
2018	Alberta	6	28	10	28	28	0	0	35	55	11
2017	National Capital Region	20	30	14	15	12	3	5	55	30	244
2017	Ontario (excluding National Capital Region)	17	19	16	16	28	3	3	37	46	227
2017	Quebec (excluding National Capital Region)	11	21	20	21	18	4	6	35	43	128
2017	British Columbia	13	23	16	19	23	4	1	38	45	70
2017	Alberta	18	9	38	9	19	0	8	29	29	11
2014	National Capital Region	15	28	14	17	18	4	4	47	37	193
2014	Ontario (excluding National Capital Region)	13	15	18	19	30	3	3	29	52	242
2014	Quebec (excluding National Capital Region)	11	28	15	20	17	5	4	43	40	144
2014	British Columbia	10	22	9	21	26	4	9	37	54	81
2014	Alberta	9	14	15	15	40	6	0	25	59	13
2014	Outside of Canada	35	14	20	16	15	0	0	49	30	28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	30	39	16	8	4	3	1	72	12	226
2018	Ontario (excluding National Capital Region)	18	38	19	9	12	3	1	58	22	226
2018	Quebec (excluding National Capital Region)	16	40	22	14	4	3	0	58	19	158
2018	British Columbia	22	38	25	11	3	1	0	61	14	72
2018	Alberta	17	20	27	19	9	9	0	40	30	11
2017	National Capital Region	30	42	12	6	4	5	1	77	10	243
2017	Ontario (excluding National Capital Region)	22	32	23	12	9	2	0	55	22	227
2017	Quebec (excluding National Capital Region)	16	36	24	13	5	6	1	55	19	128
2017	British Columbia	17	38	25	14	0	6	0	58	15	70
2017	Alberta	36	19	9	9	10	19	0	67	23	11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	47	34	12	1	1	5	0	85	2	227
2018	Ontario (excluding National Capital Region)	41	32	17	4	5	2	0	74	9	222
2018	Quebec (excluding National Capital Region)	35	39	13	7	1	6	0	78	8	156
2018	British Columbia	35	43	10	4	2	5	0	83	6	72
2018	Alberta	35	37	28	0	0	0	0	72	0	11
2017	National Capital Region	48	32	9	1	3	6	0	86	4	242
2017	Ontario (excluding National Capital Region)	41	28	17	5	5	5	0	72	10	227
2017	Quebec (excluding National Capital Region)	26	45	18	1	3	4	1	76	4	127
2017	British Columbia	37	36	16	4	0	7	0	79	5	69
2017	Alberta	52	20	0	0	10	19	0	88	12	11
2014	National Capital Region	46	31	11	3	2	6	1	83	5	193
2014	Ontario (excluding National Capital Region)	43	30	14	5	5	4	0	76	10	242
2014	Quebec (excluding National Capital Region)	33	49	9	4	1	5	0	86	5	144
2014	British Columbia	44	35	9	7	3	3	0	81	10	81
2014	Alberta	77	14	9	0	0	0	0	91	0	13
2014	Outside of Canada	70	17	3	3	6	0	3	88	9	28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	49	36	11	1	2	1	0	86	3	227
2018	Ontario (excluding National Capital Region)	38	34	16	10	2	1	0	73	12	221
2018	Quebec (excluding National Capital Region)	39	40	11	6	1	3	0	81	8	157
2018	British Columbia	34	49	9	7	1	0	0	83	8	71
2018	Alberta	37	44	19	0	0	0	0	81	0	11
2017	National Capital Region	48	38	6	3	2	3	0	89	5	245
2017	Ontario (excluding National Capital Region)	40	37	10	7	4	2	0	79	11	227
2017	Quebec (excluding National Capital Region)	28	42	19	8	1	2	1	72	9	128
2017	British Columbia	32	50	13	2	1	0	1	83	4	70
2017	Alberta	45	45	10	0	0	0	0	90	0	11
2014	National Capital Region	49	35	5	5	2	4	0	88	7	193
2014	Ontario (excluding National Capital Region)	44	33	11	7	2	2	0	79	10	242
2014	Quebec (excluding National Capital Region)	30	43	15	8	1	3	0	75	10	144
2014	British Columbia	45	37	10	6	3	0	0	82	8	80
2014	Alberta	50	22	15	13	0	0	0	72	13	13
2014	Outside of Canada	64	14	11	0	9	0	3	80	9	28

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	56	32	6	3	2	0	0	89	5	227
2018	Ontario (excluding National Capital Region)	44	30	11	7	7	1	0	75	14	221
2018	Quebec (excluding National Capital Region)	48	36	8	6	2	0	0	84	8	159
2018	British Columbia	56	33	6	4	1	0	0	88	5	71
2018	Alberta	36	38	0	18	9	0	0	73	27	11
2017	National Capital Region	58	33	4	4	1	0	0	91	5	244
2017	Ontario (excluding National Capital Region)	47	34	9	4	6	0	0	81	10	226
2017	Quebec (excluding National Capital Region)	34	45	11	8	2	0	1	79	10	128
2017	British Columbia	42	46	5	6	1	0	0	88	7	70
2017	Alberta	56	25	9	10	0	0	0	81	10	11
2014	National Capital Region	55	36	4	3	2	0	0	92	5	193
2014	Ontario (excluding National Capital Region)	49	31	9	7	3	1	0	81	10	242
2014	Quebec (excluding National Capital Region)	45	41	7	5	2	0	0	86	7	144
2014	British Columbia	48	41	7	3	1	0	0	89	4	81
2014	Alberta	49	30	6	15	0	0	0	79	15	13
2014	Outside of Canada	72	14	5	0	6	0	3	88	6	28

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	44	33	14	4	5	1	0	78	8	227
2018	Ontario (excluding National Capital Region)	31	26	16	15	11	1	0	58	26	222
2018	Quebec (excluding National Capital Region)	32	41	13	8	6	1	0	73	14	157
2018	British Columbia	42	35	13	6	2	1	0	78	8	71
2018	Alberta	19	45	18	9	9	0	0	65	18	11
2017	National Capital Region	48	31	14	5	2	1	0	79	7	245
2017	Ontario (excluding National Capital Region)	38	24	21	10	7	0	0	62	16	227
2017	Quebec (excluding National Capital Region)	26	35	16	15	7	1	1	62	22	127
2017	British Columbia	27	45	19	4	4	1	0	73	8	70
2017	Alberta	38	35	19	9	0	0	0	73	9	11
2014	National Capital Region	35	40	11	10	3	1	0	76	13	193
2014	Ontario (excluding National Capital Region)	31	32	17	12	7	1	0	63	20	242
2014	Quebec (excluding National Capital Region)	27	39	17	10	6	1	0	67	15	144
2014	British Columbia	30	33	19	16	1	0	0	63	18	81
2014	Alberta	42	30	15	7	6	0	0	71	13	13
2014	Outside of Canada	61	17	11	5	6	0	0	78	11	28

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	46	34	10	5	3	0	0	81	8	227
2018	Ontario (excluding National Capital Region)	33	32	13	11	11	1	0	65	22	220
2018	Quebec (excluding National Capital Region)	31	40	19	8	2	0	0	71	10	159
2018	British Columbia	41	36	11	9	3	0	0	77	12	70
2018	Alberta	19	45	0	18	18	0	0	65	35	11
2017	National Capital Region	50	33	9	4	3	1	0	84	7	243
2017	Ontario (excluding National Capital Region)	37	32	14	10	7	0	0	69	17	226
2017	Quebec (excluding National Capital Region)	26	41	17	9	6	1	1	68	15	128
2017	British Columbia	32	44	13	6	6	0	0	75	11	69
2017	Alberta	38	17	37	9	0	0	0	54	9	11
2014	National Capital Region	32	44	11	10	3	0	0	76	13	193
2014	Ontario (excluding National Capital Region)	33	31	15	14	6	0	0	64	20	242
2014	Quebec (excluding National Capital Region)	28	43	13	11	5	0	0	71	16	143
2014	British Columbia	32	36	16	14	3	0	0	68	16	81
2014	Alberta	43	22	15	6	13	0	0	65	20	13
2014	Outside of Canada	58	19	14	3	6	0	0	78	9	28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	37	29	16	9	6	3	1	69	15	229
2018	Ontario (excluding National Capital Region)	33	19	19	11	11	4	3	56	23	221
2018	Quebec (excluding National Capital Region)	30	29	14	16	6	6	0	62	23	157
2018	British Columbia	41	25	11	12	5	5	1	70	18	72
2018	Alberta	27	18	29	18	9	0	0	44	26	11
2017	National Capital Region	37	31	14	7	5	4	0	72	13	245
2017	Ontario (excluding National Capital Region)	31	26	22	10	6	3	1	60	17	225
2017	Quebec (excluding National Capital Region)	26	33	17	12	9	3	1	61	21	128
2017	British Columbia	35	29	16	9	8	3	0	66	17	70
2017	Alberta	28	46	9	9	9	0	0	74	17	11
2014	National Capital Region	31	26	21	10	7	5	0	60	18	193
2014	Ontario (excluding National Capital Region)	31	20	20	15	8	5	1	54	24	242
2014	Quebec (excluding National Capital Region)	34	30	15	12	6	3	0	65	19	144
2014	British Columbia	27	24	17	13	13	6	0	54	28	81
2014	Alberta	40	15	16	15	13	0	0	55	29	13
2014	Outside of Canada	43	15	16	11	9	3	3	62	22	27

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	National Capital Region	33	28	39	230
2018	Ontario (excluding National Capital Region)	26	38	36	226
2018	Quebec (excluding National Capital Region)	24	41	34	161
2018	British Columbia	33	29	38	72
2018	Alberta	15	47	38	11
2017	National Capital Region	31	30	40	245
2017	Ontario (excluding National Capital Region)	18	49	33	227
2017	Quebec (excluding National Capital Region)	19	41	40	128
2017	British Columbia	24	40	36	70
2017	Alberta	29	53	19	11
2014	National Capital Region	33	26	42	193
2014	Ontario (excluding National Capital Region)	21	44	35	242
2014	Quebec (excluding National Capital Region)	23	44	33	144
2014	British Columbia	29	36	35	81
2014	Alberta	30	46	23	13
2014	Outside of Canada	17	56	28	28

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	National Capital Region	6	35	41	3	12	3	77
2018	Ontario (excluding National Capital Region)	29	13	34	13	10	2	59
2018	Quebec (excluding National Capital Region)	9	29	33	5	14	11	39
2017	National Capital Region	8	19	50	5	10	8	75
2017	Ontario (excluding National Capital Region)	33	9	36	2	12	7	42
2017	Quebec (excluding National Capital Region)	17	9	54	9	4	7	26
2017	British Columbia	0	24	44	7	21	5	16
2014	National Capital Region	6	20	53	9	9999	12	64
2014	Ontario (excluding National Capital Region)	25	18	33	8	9999	17	51
2014	Quebec (excluding National Capital Region)	28	16	25	7	9999	24	34
2014	British Columbia	23	4	51	4	9999	18	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	13	87	228
2018	Ontario (excluding National Capital Region)	15	85	225
2018	Quebec (excluding National Capital Region)	13	87	160
2018	British Columbia	7	93	72

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	55	30
2018	Ontario (excluding National Capital Region)	44	32
2018	Quebec (excluding National Capital Region)	27	19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	48	30
2018	Ontario (excluding National Capital Region)	54	32
2018	Quebec (excluding National Capital Region)	74	19

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	National Capital Region	30
2018	Ontario (excluding National Capital Region)	32
2018	Quebec (excluding National Capital Region)	19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	32

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	30
2018	Ontario (excluding National Capital Region)	17	32

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	19

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	60	30
2018	Ontario (excluding National Capital Region)	37	32
2018	Quebec (excluding National Capital Region)	43	19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	35	30
2018	Ontario (excluding National Capital Region)	30	32
2018	Quebec (excluding National Capital Region)	49	19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	33	30
2018	Ontario (excluding National Capital Region)	47	32
2018	Quebec (excluding National Capital Region)	37	19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	48	30
2018	Ontario (excluding National Capital Region)	55	32
2018	Quebec (excluding National Capital Region)	42	19

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	35	30
2018	Ontario (excluding National Capital Region)	35	32
2018	Quebec (excluding National Capital Region)	26	19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	58	30
2018	Ontario (excluding National Capital Region)	58	32
2018	Quebec (excluding National Capital Region)	46	19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	29	30
2018	Ontario (excluding National Capital Region)	28	32

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	32

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	19

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	15	32

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	41	30
2018	Ontario (excluding National Capital Region)	50	32
2018	Quebec (excluding National Capital Region)	58	19

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	28	30
2018	Ontario (excluding National Capital Region)	22	32

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	21	30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	51	30
2018	Ontario (excluding National Capital Region)	36	32
2018	Quebec (excluding National Capital Region)	49	19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	26	30
2018	Ontario (excluding National Capital Region)	24	32

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	30
2018	Ontario (excluding National Capital Region)	16	32

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	49	19

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	17	30

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	26	30
2018	Ontario (excluding National Capital Region)	40	32

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	23	29
2018	Ontario (excluding National Capital Region)	0	28

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	19	29
2018	Ontario (excluding National Capital Region)	33	28

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	28

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	21	29
2018	Ontario (excluding National Capital Region)	25	28

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	36	29
2018	Ontario (excluding National Capital Region)	54	28
2018	Quebec (excluding National Capital Region)	45	18

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	29
2018	Quebec (excluding National Capital Region)	0	18

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	37	29
2018	Ontario (excluding National Capital Region)	43	28
2018	Quebec (excluding National Capital Region)	28	18

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	29

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	30	28

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	25	19	12	5	5	30	4	66	16	228
2018	Ontario (excluding National Capital Region)	16	19	23	4	7	25	7	51	16	221
2018	Quebec (excluding National Capital Region)	16	19	25	4	1	31	4	54	7	158
2018	British Columbia	24	21	23	4	2	22	5	61	8	71
2018	Alberta	27	9	28	0	0	37	0	56	0	11
2017	National Capital Region	19	20	13	5	6	30	7	62	17	245
2017	Ontario (excluding National Capital Region)	21	16	19	5	7	23	9	55	18	227
2017	Quebec (excluding National Capital Region)	12	20	19	6	2	33	7	55	14	128
2017	British Columbia	23	18	24	4	4	19	7	56	11	70
2017	Alberta	19	18	0	19	10	35	0	56	44	11
2014	National Capital Region	13	16	17	5	5	33	10	52	17	193
2014	Ontario (excluding National Capital Region)	18	17	17	8	6	27	6	53	22	242
2014	Quebec (excluding National Capital Region)	10	19	16	5	2	40	7	54	15	144
2014	British Columbia	9	19	28	8	2	29	4	42	15	81
2014	Alberta	18	14	45	0	0	13	9	42	0	13
2014	Outside of Canada	47	20	5	3	9	8	9	80	13	28

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	38	33	10	3	3	12	0	82	7	227
2018	Ontario (excluding National Capital Region)	28	26	23	8	4	10	1	61	13	219
2018	Quebec (excluding National Capital Region)	29	33	22	3	1	13	0	71	4	160
2018	British Columbia	30	31	25	6	0	8	1	66	7	70
2018	Alberta	36	28	37	0	0	0	0	63	0	11
2017	National Capital Region	36	31	14	4	4	11	1	76	9	243
2017	Ontario (excluding National Capital Region)	33	31	15	4	7	9	1	71	11	225
2017	Quebec (excluding National Capital Region)	18	41	21	6	1	11	1	68	9	127
2017	British Columbia	30	39	13	9	1	7	0	75	11	69
2017	Alberta	26	26	19	10	0	19	0	65	12	11
2014	National Capital Region	23	30	14	7	3	22	2	69	13	193
2014	Ontario (excluding National Capital Region)	26	26	19	8	5	14	2	61	16	242
2014	Quebec (excluding National Capital Region)	15	33	24	5	2	20	2	60	9	144
2014	British Columbia	27	33	23	5	2	11	0	66	8	81
2014	Alberta	33	37	17	0	0	13	0	81	0	13
2014	Outside of Canada	59	20	8	0	9	3	3	82	9	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	6	94	226
2018	Ontario (excluding National Capital Region)	7	93	226
2018	Quebec (excluding National Capital Region)	7	93	159
2018	Alberta	0	100	11

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	16
2018	Quebec (excluding National Capital Region)	0	12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	16
2018	Quebec (excluding National Capital Region)	0	12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	13
2018	Ontario (excluding National Capital Region)	0	16

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	45	12

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	36	16

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	58	13
2018	Ontario (excluding National Capital Region)	49	16

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	44	13
2018	Ontario (excluding National Capital Region)	48	16

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	13
2018	Ontario (excluding National Capital Region)	0	16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	13
2018	Quebec (excluding National Capital Region)	0	12

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	13
2018	Quebec (excluding National Capital Region)	0	12

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	38	16

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	13
2018	Ontario (excluding National Capital Region)	0	16

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	13
2018	Ontario (excluding National Capital Region)	0	16

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	46	12

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	12
2018	Quebec (excluding National Capital Region)	0	12

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	12
2018	Quebec (excluding National Capital Region)	0	12

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	12
2018	Quebec (excluding National Capital Region)	0	12

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	16

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	44	16
2018	Quebec (excluding National Capital Region)	36	12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	0	12

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	13

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	12
2018	Ontario (excluding National Capital Region)	0	13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	46	12

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	0	13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Quebec (excluding National Capital Region)	49	12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	12
2018	Quebec (excluding National Capital Region)	0	12

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Ontario (excluding National Capital Region)	62	13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	0	12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	25	18	15	4	2	32	4	68	9	227
2018	Ontario (excluding National Capital Region)	16	18	24	4	4	28	6	52	12	223
2018	Quebec (excluding National Capital Region)	18	19	23	3	2	31	4	57	8	159
2018	British Columbia	23	9	24	6	2	30	6	50	12	72
2018	Alberta	27	9	28	0	0	37	0	56	0	11
2017	National Capital Region	21	18	12	4	2	35	8	68	11	244
2017	Ontario (excluding National Capital Region)	23	14	19	6	3	30	6	57	14	227
2017	Quebec (excluding National Capital Region)	11	20	23	2	2	35	9	54	5	128
2017	British Columbia	23	18	22	1	1	28	6	63	4	70
2017	Alberta	29	26	10	0	0	35	0	85	0	11
2014	National Capital Region	16	17	14	1	2	40	9	66	7	193
2014	Ontario (excluding National Capital Region)	20	13	20	6	1	33	8	55	12	241
2014	Quebec (excluding National Capital Region)	13	18	16	1	4	43	5	61	8	144
2014	British Columbia	18	10	26	5	0	35	6	47	9	81
2014	Alberta	25	28	32	0	0	6	9	62	0	13
2014	Outside of Canada	53	11	14	3	6	5	9	74	10	28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	38	32	12	4	1	12	0	81	6	229
2018	Ontario (excluding National Capital Region)	30	28	22	4	3	12	1	66	8	224
2018	Quebec (excluding National Capital Region)	31	29	21	4	2	12	0	69	7	159
2018	British Columbia	32	27	24	7	0	8	2	65	8	72
2018	Alberta	37	35	19	0	9	0	0	72	9	11
2017	National Capital Region	38	32	10	3	2	13	2	82	6	245
2017	Ontario (excluding National Capital Region)	36	27	15	5	4	12	1	72	11	225
2017	Quebec (excluding National Capital Region)	19	46	16	3	2	13	1	76	5	128
2017	British Columbia	35	32	11	1	1	16	3	84	3	70
2017	Alberta	44	19	10	0	0	27	0	86	0	11
2014	National Capital Region	31	29	10	2	2	24	1	81	6	193
2014	Ontario (excluding National Capital Region)	30	25	21	4	2	15	1	66	8	242
2014	Quebec (excluding National Capital Region)	24	28	18	1	3	25	1	70	6	144
2014	British Columbia	36	21	25	7	0	12	0	64	7	81
2014	Alberta	34	37	23	0	0	6	0	75	0	13
2014	Outside of Canada	61	14	11	3	6	3	3	79	9	28

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	25	25	20	15	12	1	2	51	28	228
2018	Ontario (excluding National Capital Region)	21	19	22	16	19	1	2	41	36	224
2018	Quebec (excluding National Capital Region)	13	19	25	20	20	1	2	33	42	161
2018	British Columbia	11	28	24	9	27	0	1	40	36	72
2018	Alberta	19	0	37	35	9	0	0	19	44	11
2017	National Capital Region	23	26	20	10	16	1	3	52	28	243
2017	Ontario (excluding National Capital Region)	17	21	18	15	28	1	2	39	43	227
2017	Quebec (excluding National Capital Region)	9	18	23	20	29	0	1	27	50	128
2017	British Columbia	9	28	32	16	14	1	0	38	30	70
2017	Alberta	29	35	18	0	19	0	0	64	19	11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	18	26	26	18	10	1	1	44	29	228
2018	Ontario (excluding National Capital Region)	17	23	25	17	18	0	1	40	35	225
2018	Quebec (excluding National Capital Region)	15	17	33	20	13	1	1	33	34	160
2018	British Columbia	6	15	43	15	19	0	1	22	35	72
2018	Alberta	0	38	28	35	0	0	0	38	35	11
2017	National Capital Region	22	23	26	14	11	1	3	47	26	244
2017	Ontario (excluding National Capital Region)	14	23	27	18	17	0	1	37	36	226
2017	Quebec (excluding National Capital Region)	6	22	27	18	26	1	1	29	44	128
2017	British Columbia	8	26	31	19	14	1	0	35	34	70
2017	Alberta	26	29	20	17	8	0	0	55	25	11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	27	28	24	12	7	1	1	55	20	229
2018	Ontario (excluding National Capital Region)	25	23	23	14	14	1	1	49	28	223
2018	Quebec (excluding National Capital Region)	16	27	32	13	9	2	1	45	23	160
2018	British Columbia	16	32	35	10	6	0	2	49	16	72
2018	Alberta	20	34	28	9	0	0	9	60	10	11
2017	National Capital Region	26	33	20	9	7	1	3	61	18	244
2017	Ontario (excluding National Capital Region)	24	30	20	12	12	0	2	55	25	227
2017	Quebec (excluding National Capital Region)	11	29	22	15	21	0	2	41	37	128
2017	British Columbia	19	34	24	9	11	1	2	55	21	69
2017	Alberta	46	17	18	0	9	0	10	71	9	11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	21	19	20	22	14	2	2	42	37	228
2018	Ontario (excluding National Capital Region)	17	22	25	15	19	1	0	39	35	225
2018	Quebec (excluding National Capital Region)	15	26	25	20	13	1	0	42	33	157
2018	British Columbia	11	25	30	18	15	0	1	37	33	71
2018	Alberta	19	10	55	17	0	0	0	29	17	11
2017	National Capital Region	19	23	22	19	13	2	2	44	33	242
2017	Ontario (excluding National Capital Region)	14	20	26	14	25	1	1	35	39	227
2017	Quebec (excluding National Capital Region)	6	20	26	20	27	1	1	26	48	128
2017	British Columbia	16	15	30	23	15	1	0	32	38	70
2017	Alberta	18	19	29	17	9	0	10	41	28	11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	46	22	15	6	5	2	5	73	11	229
2018	Ontario (excluding National Capital Region)	38	20	11	9	12	1	9	64	23	223
2018	Quebec (excluding National Capital Region)	45	16	14	8	7	1	10	68	17	161
2018	British Columbia	43	23	19	1	4	0	11	73	6	72
2018	Alberta	38	15	19	9	0	0	19	65	11	11
2017	National Capital Region	46	23	14	4	2	1	9	78	7	244
2017	Ontario (excluding National Capital Region)	35	22	13	8	10	1	11	65	20	224
2017	Quebec (excluding National Capital Region)	29	18	21	9	10	0	12	54	22	128
2017	British Columbia	48	25	9	3	8	1	6	78	11	70
2017	Alberta	54	10	9	8	0	0	20	79	10	11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	36	22	21	12	7	1	2	59	19	228
2018	Ontario (excluding National Capital Region)	28	23	22	9	16	0	1	52	26	224
2018	Quebec (excluding National Capital Region)	38	15	21	10	12	1	3	55	23	160
2018	British Columbia	19	30	33	8	9	0	1	50	17	72
2018	Alberta	28	25	38	9	0	0	0	53	9	11
2017	National Capital Region	34	26	21	11	5	1	2	61	17	241
2017	Ontario (excluding National Capital Region)	28	24	21	15	10	0	2	53	25	225
2017	Quebec (excluding National Capital Region)	22	28	21	17	8	0	5	53	26	128
2017	British Columbia	23	28	31	9	7	3	0	52	16	70
2017	Alberta	45	29	19	8	0	0	0	74	8	11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	37	28	22	6	3	2	2	67	10	228
2018	Ontario (excluding National Capital Region)	23	36	19	12	8	0	2	60	20	223
2018	Quebec (excluding National Capital Region)	28	36	21	7	5	2	2	66	12	161
2018	British Columbia	21	35	25	13	5	0	1	56	18	72
2018	Alberta	29	37	10	6	18	0	0	66	24	11
2017	National Capital Region	33	35	15	8	8	1	2	69	16	241
2017	Ontario (excluding National Capital Region)	29	25	24	13	6	0	4	56	19	225
2017	Quebec (excluding National Capital Region)	20	35	22	12	3	2	5	60	17	128
2017	British Columbia	18	30	28	16	7	1	0	49	23	70
2017	Alberta	38	34	10	19	0	0	0	71	19	11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	27	30	20	15	6	1	1	58	22	228
2018	Ontario (excluding National Capital Region)	25	25	22	13	14	1	1	51	27	223
2018	Quebec (excluding National Capital Region)	25	31	27	10	4	2	1	57	15	161
2018	British Columbia	16	27	36	12	9	0	1	43	21	72
2018	Alberta	10	62	19	0	9	0	0	72	9	11
2017	National Capital Region	23	36	19	14	6	1	1	60	20	242
2017	Ontario (excluding National Capital Region)	25	26	25	13	9	0	3	52	22	224
2017	Quebec (excluding National Capital Region)	15	35	23	15	9	0	4	52	24	128
2017	British Columbia	26	23	22	23	5	1	0	50	28	70
2017	Alberta	36	37	0	27	0	0	0	73	27	11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	35	25	22	11	5	1	1	62	16	228
2018	Ontario (excluding National Capital Region)	34	25	21	9	8	0	2	61	17	224
2018	Quebec (excluding National Capital Region)	28	35	27	5	1	2	1	65	7	160
2018	British Columbia	27	33	18	14	8	0	1	61	21	72
2018	Alberta	38	38	15	0	9	0	0	76	9	11
2017	National Capital Region	29	30	22	10	6	1	2	60	17	242
2017	Ontario (excluding National Capital Region)	36	25	22	8	5	1	2	64	14	225
2017	Quebec (excluding National Capital Region)	26	38	18	8	3	2	5	68	12	128
2017	British Columbia	32	32	17	9	5	4	0	67	15	70
2017	Alberta	36	37	19	9	0	0	0	73	9	11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	34	27	23	9	5	1	1	62	14	225
2018	Ontario (excluding National Capital Region)	34	26	21	9	8	1	2	61	18	221
2018	Quebec (excluding National Capital Region)	34	28	20	12	3	2	0	64	16	159
2018	British Columbia	30	24	27	12	6	1	1	55	18	72
2018	Alberta	36	36	19	9	0	0	0	72	9	11
2017	National Capital Region	36	30	15	11	4	1	3	69	15	242
2017	Ontario (excluding National Capital Region)	31	30	22	8	6	1	3	63	14	223
2017	Quebec (excluding National Capital Region)	25	32	23	15	3	1	2	58	18	126
2017	British Columbia	29	32	25	10	3	1	0	62	14	69
2017	Alberta	38	36	26	0	0	0	0	74	0	11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	60	22	8	4	4	1	1	83	8	226
2018	Ontario (excluding National Capital Region)	49	26	13	4	5	0	3	78	9	221
2018	Quebec (excluding National Capital Region)	48	22	15	4	7	1	3	73	11	161
2018	British Columbia	38	37	14	6	4	0	1	76	10	71
2018	Alberta	21	0	21	7	41	0	10	24	53	10
2017	National Capital Region	62	22	9	5	1	0	2	85	6	244
2017	Ontario (excluding National Capital Region)	49	28	13	4	5	0	2	78	9	226
2017	Quebec (excluding National Capital Region)	50	26	15	5	1	0	3	78	7	127
2017	British Columbia	50	29	14	6	1	0	0	79	8	70
2017	Alberta	64	17	10	0	9	0	0	81	9	11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	74	16	3	2	1	2	3	94	3	227
2018	Ontario (excluding National Capital Region)	65	17	8	2	2	1	6	87	4	222
2018	Quebec (excluding National Capital Region)	67	15	4	4	2	1	7	89	7	160
2018	British Columbia	68	18	6	1	2	0	5	90	3	72
2018	Alberta	38	9	17	9	28	0	0	47	37	11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	74	12	7	2	2	1	2	88	4	228
2018	Ontario (excluding National Capital Region)	68	14	6	3	4	1	4	86	7	223
2018	Quebec (excluding National Capital Region)	72	10	2	4	1	2	8	91	6	158
2018	British Columbia	76	10	6	2	1	2	3	90	3	72
2018	Alberta	75	6	10	0	0	0	9	89	0	11
2017	National Capital Region	77	9	4	2	2	1	5	91	4	244
2017	Ontario (excluding National Capital Region)	70	13	7	2	5	0	4	86	7	225
2017	Quebec (excluding National Capital Region)	69	14	5	3	3	0	5	88	7	127
2017	British Columbia	72	13	6	4	2	2	1	88	6	70
2017	Alberta	90	10	0	0	0	0	0	100	0	11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	59	21	12	3	3	1	1	81	7	228
2018	Ontario (excluding National Capital Region)	51	28	12	2	3	0	4	83	5	226
2018	Quebec (excluding National Capital Region)	69	18	7	2	1	1	3	90	3	157
2018	British Columbia	47	32	11	3	4	0	2	81	8	71
2018	Alberta	28	43	29	0	0	0	0	71	0	11
2017	National Capital Region	60	21	11	4	2	0	2	83	6	245
2017	Ontario (excluding National Capital Region)	53	27	11	2	2	1	3	84	5	226
2017	Quebec (excluding National Capital Region)	55	27	7	5	2	0	3	85	8	127
2017	British Columbia	56	30	4	3	7	0	0	86	10	70
2017	Alberta	53	38	9	0	0	0	0	91	0	11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	60	21	10	6	2	1	1	83	8	229
2018	Ontario (excluding National Capital Region)	49	22	12	5	8	1	3	74	13	224
2018	Quebec (excluding National Capital Region)	66	13	10	5	2	1	3	82	7	156
2018	British Columbia	59	20	9	7	3	0	2	81	10	70
2018	Alberta	48	25	27	0	0	0	0	73	0	11
2017	National Capital Region	61	20	7	4	4	0	3	84	8	244
2017	Ontario (excluding National Capital Region)	59	22	7	3	6	1	3	84	9	226
2017	Quebec (excluding National Capital Region)	55	28	9	3	2	0	3	86	5	127
2017	British Columbia	59	22	12	4	3	0	0	81	7	69
2017	Alberta	53	37	10	0	0	0	0	90	0	11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	56	13	6	2	0	1	21	89	3	227
2018	Ontario (excluding National Capital Region)	50	14	5	2	1	1	27	89	4	222
2018	Quebec (excluding National Capital Region)	63	7	2	1	0	1	27	96	1	156
2018	British Columbia	46	11	3	4	0	0	37	89	7	71
2018	Alberta	41	10	17	0	0	0	32	75	0	10
2017	National Capital Region	58	14	5	1	1	0	22	91	2	244
2017	Ontario (excluding National Capital Region)	52	13	9	2	1	0	23	84	4	227
2017	Quebec (excluding National Capital Region)	58	10	4	2	3	0	23	89	6	127
2017	British Columbia	49	15	2	0	3	0	30	92	5	70
2017	Alberta	44	0	17	0	0	0	38	72	0	11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	67	13	7	1	3	2	7	89	4	228
2018	Ontario (excluding National Capital Region)	50	23	11	6	3	0	6	78	9	224
2018	Quebec (excluding National Capital Region)	70	11	9	1	1	1	7	88	3	158
2018	British Columbia	48	26	11	4	3	0	8	80	8	71
2018	Alberta	29	25	18	10	9	0	9	60	21	11
2017	National Capital Region	71	11	6	0	0	0	10	92	1	241
2017	Ontario (excluding National Capital Region)	53	23	11	6	1	0	6	81	8	226
2017	Quebec (excluding National Capital Region)	64	19	8	1	3	0	5	88	4	127
2017	British Columbia	53	23	13	3	4	0	3	79	7	68
2017	Alberta	52	37	0	0	0	0	11	100	0	10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	62	14	9	4	6	2	3	80	11	228
2018	Ontario (excluding National Capital Region)	47	17	11	6	13	0	6	68	21	226
2018	Quebec (excluding National Capital Region)	49	9	16	8	12	1	6	62	22	158
2018	British Columbia	42	22	16	8	6	0	7	68	15	70
2018	Alberta	25	9	29	18	19	0	0	34	37	11
2017	National Capital Region	63	18	6	4	4	0	4	84	9	245
2017	Ontario (excluding National Capital Region)	47	17	11	6	12	1	4	68	20	227
2017	Quebec (excluding National Capital Region)	49	16	10	8	12	0	6	68	21	127
2017	British Columbia	39	32	14	2	10	2	2	74	12	70
2017	Alberta	37	24	29	0	0	0	10	68	0	11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	51	28	14	4	2	0	1	80	6	228
2018	Ontario (excluding National Capital Region)	52	25	10	3	3	1	7	83	6	225
2018	Quebec (excluding National Capital Region)	59	22	10	3	1	1	4	85	4	158
2018	British Columbia	34	39	21	1	4	0	1	73	6	71
2018	Alberta	37	41	22	0	0	0	0	78	0	10
2017	National Capital Region	50	27	11	4	1	0	6	82	6	242
2017	Ontario (excluding National Capital Region)	49	28	12	4	4	0	3	80	8	227
2017	Quebec (excluding National Capital Region)	48	29	10	4	2	1	6	82	7	127
2017	British Columbia	52	25	17	0	4	0	3	79	4	70
2017	Alberta	55	45	0	0	0	0	0	100	0	11

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	18	23	39	15	3	1	0	42	19	229
2018	Ontario (excluding National Capital Region)	14	28	29	19	9	0	0	42	28	227
2018	Quebec (excluding National Capital Region)	12	33	36	15	3	1	0	46	18	160
2018	British Columbia	4	37	38	15	6	0	0	41	21	71
2018	Alberta	0	20	47	24	9	0	0	20	33	11
2017	National Capital Region	15	30	37	13	5	0	1	46	17	245
2017	Ontario (excluding National Capital Region)	11	24	42	14	8	0	0	35	22	225
2017	Quebec (excluding National Capital Region)	12	23	42	17	7	0	0	34	24	128
2017	British Columbia	6	35	38	17	4	0	0	40	22	70
2017	Alberta	8	38	37	8	9	0	0	46	17	11

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	8	21	36	22	12	1	2	34	29	225
2018	Ontario (excluding National Capital Region)	18	20	34	18	9	0	1	27	38	218
2018	Quebec (excluding National Capital Region)	6	15	34	29	15	1	0	45	21	160
2018	British Columbia	4	26	45	19	6	0	0	25	30	70
2018	Alberta	9	34	47	0	10	0	0	10	43	11
2017	National Capital Region	6	18	39	25	10	0	2	36	25	244
2017	Ontario (excluding National Capital Region)	9	23	38	20	8	1	1	28	32	226
2017	Quebec (excluding National Capital Region)	6	22	44	20	5	1	2	26	29	128
2017	British Columbia	7	21	42	21	9	0	0	30	28	70
2017	Alberta	10	17	35	29	10	0	0	38	26	11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	33	39	16	4	4	4	75	9	228
2018	Ontario (excluding National Capital Region)	20	35	22	13	7	4	56	21	227
2018	Quebec (excluding National Capital Region)	18	38	23	7	6	8	60	14	161
2018	British Columbia	33	42	13	10	0	2	76	10	71
2018	Alberta	27	37	10	9	18	0	63	27	11
2017	National Capital Region	23	36	17	8	5	9	66	15	245
2017	Ontario (excluding National Capital Region)	14	41	16	13	12	4	58	25	227
2017	Quebec (excluding National Capital Region)	6	28	28	20	5	13	39	28	126
2017	British Columbia	30	50	5	12	3	1	81	14	70
2017	Alberta	0	56	8	0	26	10	62	29	11

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	32	35	16	12	3	2	68	16	228
2018	Ontario (excluding National Capital Region)	14	28	18	19	18	2	44	38	227
2018	Quebec (excluding National Capital Region)	20	43	15	12	6	4	65	19	161
2018	British Columbia	19	41	19	12	9	1	60	21	72
2018	Alberta	10	44	9	10	27	0	54	37	11
2017	National Capital Region	26	41	15	11	3	3	70	15	244
2017	Ontario (excluding National Capital Region)	17	32	22	16	11	2	51	27	226
2017	Quebec (excluding National Capital Region)	8	38	17	23	10	3	48	34	128
2017	British Columbia	12	49	11	21	5	1	62	27	70
2017	Alberta	0	52	21	9	9	9	57	20	10

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	29	26	21	9	10	2	2	31	69	230
2018	Ontario (excluding National Capital Region)	28	22	21	13	12	3	1	30	70	226
2018	Quebec (excluding National Capital Region)	21	19	27	11	17	4	1	22	78	161
2018	British Columbia	21	23	13	20	21	2	0	21	79	72
2018	Alberta	29	19	28	6	18	0	0	29	71	11
2017	National Capital Region	29	23	21	11	10	5	1	30	70	245
2017	Ontario (excluding National Capital Region)	19	22	17	11	23	7	1	21	79	227
2017	Quebec (excluding National Capital Region)	16	21	20	17	21	3	1	17	83	128
2017	British Columbia	19	30	23	13	13	2	0	20	80	69
2017	Alberta	27	10	27	18	0	18	0	33	67	11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	25	156
2018	Ontario (excluding National Capital Region)	26	154
2018	Quebec (excluding National Capital Region)	24	121
2018	British Columbia	30	54
2017	National Capital Region	27	162
2017	Ontario (excluding National Capital Region)	24	163
2017	Quebec (excluding National Capital Region)	24	103
2017	British Columbia	25	53

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	41	156
2018	Ontario (excluding National Capital Region)	39	154
2018	Quebec (excluding National Capital Region)	37	121
2018	British Columbia	34	54
2017	National Capital Region	31	162
2017	Ontario (excluding National Capital Region)	42	163
2017	Quebec (excluding National Capital Region)	35	103
2017	British Columbia	16	53

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	22	156
2018	Ontario (excluding National Capital Region)	21	154
2018	Quebec (excluding National Capital Region)	21	121
2018	British Columbia	27	54
2017	National Capital Region	15	162
2017	Ontario (excluding National Capital Region)	17	163
2017	Quebec (excluding National Capital Region)	27	103
2017	British Columbia	20	53

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	51	156
2018	Ontario (excluding National Capital Region)	36	154
2018	Quebec (excluding National Capital Region)	34	121
2018	British Columbia	43	54
2017	National Capital Region	46	162
2017	Ontario (excluding National Capital Region)	34	163
2017	Quebec (excluding National Capital Region)	42	103
2017	British Columbia	29	53

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	10	156
2018	Ontario (excluding National Capital Region)	6	154
2018	Quebec (excluding National Capital Region)	7	121
2018	British Columbia	1	54
2017	National Capital Region	7	162
2017	Ontario (excluding National Capital Region)	6	163
2017	Quebec (excluding National Capital Region)	12	103
2017	British Columbia	8	53

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	33	156
2018	Ontario (excluding National Capital Region)	33	154
2018	Quebec (excluding National Capital Region)	30	121
2018	British Columbia	32	54

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	National Capital Region	30	156
2018	Ontario (excluding National Capital Region)	36	154
2018	Quebec (excluding National Capital Region)	38	121
2018	British Columbia	40	54
2017	National Capital Region	43	162
2017	Ontario (excluding National Capital Region)	51	163
2017	Quebec (excluding National Capital Region)	43	103
2017	British Columbia	57	53

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	National Capital Region	5	50	15	14	6	11	150
2018	Ontario (excluding National Capital Region)	8	45	17	9	5	15	149
2018	Quebec (excluding National Capital Region)	5	46	18	11	6	15	115
2018	British Columbia	0	55	19	11	4	10	53
2017	National Capital Region	6	51	17	6	5	14	155
2017	Ontario (excluding National Capital Region)	5	47	21	9	5	13	159
2017	Quebec (excluding National Capital Region)	8	52	15	9	1	15	99
2017	British Columbia	4	58	21	14	0	2	51

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	33	67	156
2018	Ontario (excluding National Capital Region)	38	62	148
2018	Quebec (excluding National Capital Region)	28	72	119
2018	British Columbia	30	70	54

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	15	28	22	13	13	4	5	47	28	156
2018	Ontario (excluding National Capital Region)	10	20	16	18	24	2	10	34	48	151
2018	Quebec (excluding National Capital Region)	7	26	14	18	24	1	10	38	47	119
2018	British Columbia	8	28	15	28	17	0	4	38	47	54
2017	National Capital Region	19	26	15	13	11	5	11	54	28	162
2017	Ontario (excluding National Capital Region)	6	24	9	20	32	2	5	33	57	166
2017	Quebec (excluding National Capital Region)	7	16	16	22	27	2	10	26	55	103
2017	British Columbia	11	26	21	9	21	0	12	42	34	53

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	3	14	19	21	34	3	6	19	60	155
2018	Ontario (excluding National Capital Region)	4	10	14	18	45	1	8	16	69	152
2018	Quebec (excluding National Capital Region)	3	18	13	14	43	4	5	23	63	119
2018	British Columbia	4	10	23	11	48	0	4	15	61	55
2017	National Capital Region	5	10	12	15	47	5	6	16	70	162
2017	Ontario (excluding National Capital Region)	1	10	10	12	60	2	5	12	77	166
2017	Quebec (excluding National Capital Region)	1	7	11	14	59	3	6	8	80	103
2017	British Columbia	2	2	18	13	52	2	10	5	75	53

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	National Capital Region	37	18	18	12	9	1	5	58	23	229
2018	Ontario (excluding National Capital Region)	39	15	15	6	12	1	13	63	20	225
2018	Quebec (excluding National Capital Region)	39	14	15	11	7	3	11	62	21	161
2018	British Columbia	40	18	18	8	3	1	12	67	12	71
2018	Alberta	72	9	9	10	0	0	0	81	10	11

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 84. In which province or territory do you work?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment