2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 31 44 9 12 2 0 0 76 14 254
2018 Female gender 32 41 8 15 4 0 0 73 19 431
2017 Male gender 37 39 10 9 4 1 0 77 13 268
2017 Female gender 30 44 11 11 4 0 1 75 14 403
2014 Male gender 35 38 13 9 5 0 0 73 14 257
2014 Female gender 30 41 13 11 4 0 0 71 16 437
2011 Male gender 33 38 12 9 6 1 1 72 16 252
2011 Female gender 28 37 14 14 6 0 1 66 20 416
2008 Male gender 33 37 14 11 3 0 1 71 14 243
2008 Female gender 34 38 13 9 6 0 1 72 15 388

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 32 10 6 2 0 0 81 8 252
2018 Female gender 48 35 9 5 3 0 0 83 8 429
2017 Male gender 48 33 10 7 2 0 0 81 9 265
2017 Female gender 49 36 6 7 2 0 0 86 9 403
2014 Male gender 45 33 13 5 3 0 0 79 8 257
2014 Female gender 42 36 10 8 3 0 0 78 11 438
2011 Male gender 44 37 9 5 4 0 0 82 9 252
2011 Female gender 43 33 10 8 5 0 0 76 13 416
2008 Male gender 42 36 12 5 5 0 0 78 10 243
2008 Female gender 43 36 8 10 3 0 0 79 13 388

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 32 10 5 2 0 0 83 7 250
2018 Female gender 54 32 6 4 4 0 0 86 8 426
2017 Male gender 53 31 7 5 3 0 0 85 8 265
2017 Female gender 55 29 5 6 4 0 0 85 10 403
2014 Male gender 49 35 7 5 4 0 0 84 9 257
2014 Female gender 49 33 7 7 4 0 0 82 11 437
2011 Male gender 48 34 8 3 5 0 1 83 8 252
2011 Female gender 43 34 8 8 6 0 0 77 15 415
2008 Male gender 48 32 8 5 6 0 0 81 11 243
2008 Female gender 44 36 9 6 5 0 0 81 11 388

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 30 15 7 6 0 1 72 13 251
2018 Female gender 43 31 12 9 5 1 1 75 13 429
2017 Male gender 40 38 9 8 4 0 1 78 12 266
2017 Female gender 41 33 9 10 6 0 1 75 16 401
2014 Male gender 44 29 10 9 6 0 1 74 15 256
2014 Female gender 38 31 12 11 6 0 2 70 17 438
2011 Male gender 30 35 16 9 8 1 0 65 18 251
2011 Female gender 37 37 10 9 5 1 1 75 15 417

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 35 14 6 2 0 0 78 8 253
2018 Female gender 48 37 7 5 3 0 0 85 8 429
2017 Male gender 40 43 9 5 2 0 0 84 7 268
2017 Female gender 41 42 8 5 4 0 0 84 9 400
2014 Male gender 35 42 13 6 3 0 0 78 10 257
2014 Female gender 38 42 10 7 3 0 0 80 10 438
2011 Male gender 39 39 11 6 5 0 0 77 12 250
2011 Female gender 35 41 11 9 5 0 0 76 14 416
2008 Male gender 42 33 15 5 6 0 0 75 10 242
2008 Female gender 43 34 12 6 4 0 0 77 11 384

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 37 17 13 8 0 0 62 21 253
2018 Female gender 29 32 15 11 12 1 0 61 24 429
2017 Male gender 28 36 13 14 7 1 0 65 22 268
2017 Female gender 28 35 9 15 13 0 0 63 28 401
2014 Male gender 24 37 14 17 8 0 0 61 26 257
2014 Female gender 25 37 18 10 11 0 0 61 21 438
2011 Male gender 18 35 17 15 14 0 1 53 29 252
2011 Female gender 20 35 15 17 12 0 0 56 29 415

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 45 13 7 5 0 0 75 12 252
2018 Female gender 39 38 9 8 4 0 0 78 13 429
2017 Male gender 28 49 11 7 4 1 0 78 11 267
2017 Female gender 36 44 11 5 4 0 0 80 9 401

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 40 4 3 0 0 0 92 3 252
2018 Female gender 60 29 6 2 2 2 0 90 4 428
2017 Male gender 44 42 9 3 1 1 0 87 4 266
2017 Female gender 48 39 6 4 2 0 0 88 6 401
2014 Male gender 53 32 8 2 3 1 0 86 5 257
2014 Female gender 50 37 7 3 2 0 0 87 6 437
2011 Male gender 46 38 9 3 3 0 0 84 7 251
2011 Female gender 44 36 8 7 4 1 0 81 11 416
2008 Male gender 51 36 5 5 3 0 0 87 8 242
2008 Female gender 54 35 7 2 1 1 0 90 3 386

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 33 16 12 7 0 0 65 19 253
2018 Female gender 39 32 12 7 10 0 0 71 17 430
2017 Male gender 34 39 10 11 5 1 0 74 16 267
2017 Female gender 32 36 9 11 12 0 0 68 23 399

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 30 9 2 0 0 0 89 2 251
2018 Female gender 64 26 7 2 0 0 0 91 2 423
2017 Male gender 57 31 9 2 1 0 0 88 3 267
2017 Female gender 59 35 5 2 0 0 0 94 2 400
2014 Male gender 63 26 7 2 2 1 0 89 4 257
2014 Female gender 65 27 6 1 1 0 0 92 2 437
2011 Male gender 60 31 6 2 2 0 0 91 3 249
2011 Female gender 63 25 8 3 1 0 0 88 4 415

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 45 14 9 6 0 1 71 15 251
2018 Female gender 35 31 17 9 8 0 0 67 17 426
2017 Male gender 30 47 9 6 6 1 0 78 13 267
2017 Female gender 33 37 11 11 7 0 0 70 19 402
2014 Male gender 25 40 14 13 8 1 0 65 21 256
2014 Female gender 25 44 11 13 7 0 0 70 20 438
2011 Male gender 25 43 12 10 9 0 0 68 20 248
2011 Female gender 28 37 11 13 9 0 1 66 23 417

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 41 18 10 5 0 0 68 14 253
2018 Female gender 41 30 12 9 7 0 1 72 16 427
2017 Male gender 36 39 12 8 4 0 1 76 12 267
2017 Female gender 35 35 12 13 4 0 0 71 17 403
2014 Male gender 25 39 18 10 8 0 0 64 18 257
2014 Female gender 32 34 15 11 6 0 1 67 18 436

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 41 19 9 5 0 0 67 14 249
2018 Female gender 34 33 14 12 7 0 0 67 19 427
2017 Male gender 30 42 15 10 3 0 0 72 12 266
2017 Female gender 33 35 10 15 8 0 0 68 22 403
2014 Male gender 32 40 12 10 7 0 0 71 16 257
2014 Female gender 31 35 17 9 7 0 0 67 16 438
2011 Male gender 31 40 13 11 5 1 0 72 16 250
2011 Female gender 33 39 12 10 5 0 0 72 15 416

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 33 12 5 2 0 0 81 7 251
2018 Female gender 49 36 7 4 3 0 0 86 7 428
2017 Male gender 42 43 8 5 3 0 0 85 7 267
2017 Female gender 45 42 7 5 1 0 0 87 6 401
2014 Male gender 42 40 10 4 4 0 0 82 8 257
2014 Female gender 47 34 11 4 2 1 0 83 6 437
2011 Male gender 45 38 10 3 5 0 0 82 8 252
2011 Female gender 40 41 10 6 3 0 0 81 9 417
2008 Male gender 45 38 11 3 4 0 0 82 7 242
2008 Female gender 49 34 9 5 3 0 0 84 8 388

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 35 17 9 6 0 0 67 16 253
2018 Female gender 38 28 15 12 5 1 0 67 18 431
2017 Male gender 40 33 14 7 5 0 0 74 12 267
2017 Female gender 32 37 17 9 4 0 1 70 13 401
2014 Male gender 46 24 15 10 5 0 1 70 15 256
2014 Female gender 40 34 16 5 6 0 0 74 10 438
2011 Male gender 31 33 17 12 7 0 0 64 19 251
2011 Female gender 40 29 16 8 6 0 0 70 14 416
2008 Male gender 31 34 19 10 4 0 1 66 14 243
2008 Female gender 35 33 17 8 6 0 1 68 14 386

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 7 27 34 22 8 2 1 30 35 252
2018 Female gender 11 27 28 23 8 1 2 32 39 429
2017 Male gender 8 24 38 17 8 3 2 26 34 265
2017 Female gender 13 21 35 16 9 2 4 26 37 400
2014 Male gender 6 16 40 24 9 1 4 34 24 256
2014 Female gender 6 22 32 25 11 1 3 37 29 437
2011 Male gender 11 25 30 18 11 1 3 31 38 252
2011 Female gender 11 25 29 20 11 1 4 32 38 415
2008 Male gender 9 23 32 20 11 2 4 33 34 243
2008 Female gender 13 21 33 19 8 1 4 29 36 386

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 26 31 17 12 2 1 29 39 250
2018 Female gender 15 25 25 19 11 3 2 32 42 426
2017 Male gender 10 25 29 17 11 4 4 31 38 266
2017 Female gender 15 19 27 19 11 4 5 33 37 400
2014 Male gender 13 22 29 20 11 3 3 33 37 257
2014 Female gender 9 20 30 21 13 4 4 36 32 438
2011 Male gender 14 21 27 20 13 1 4 35 37 251
2011 Female gender 13 19 28 21 13 2 3 36 34 416
2008 Male gender 11 16 33 21 12 1 6 36 29 240
2008 Female gender 12 18 30 17 13 4 5 34 33 384

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 20 26 23 13 3 3 38 35 251
2018 Female gender 9 18 26 24 12 3 7 40 30 426
2017 Male gender 8 13 29 24 14 6 6 43 23 265
2017 Female gender 10 14 29 19 13 3 11 38 28 401
2014 Male gender 12 16 28 22 9 3 10 35 32 256
2014 Female gender 7 17 27 23 14 3 8 42 28 438
2011 Male gender 12 19 30 16 12 2 10 32 35 252
2011 Female gender 11 20 27 21 10 3 8 36 35 414
2008 Male gender 9 21 30 19 13 3 6 35 32 241
2008 Female gender 9 19 30 20 12 2 7 36 31 384

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 8 17 33 27 12 1 1 41 26 250
2018 Female gender 10 14 32 23 16 2 2 41 25 424
2017 Male gender 6 16 26 33 14 3 2 50 23 264
2017 Female gender 10 17 29 25 14 1 3 41 29 399
2014 Male gender 5 17 30 29 16 0 3 46 22 255
2014 Female gender 8 12 31 30 15 1 3 47 21 436
2011 Male gender 7 14 34 25 13 1 5 41 23 251
2011 Female gender 7 14 35 28 11 1 5 41 22 413
2008 Male gender 4 15 35 23 19 1 2 43 20 241
2008 Female gender 6 14 36 24 14 1 5 40 21 382

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 23 27 17 15 1 1 33 40 253
2018 Female gender 17 22 29 14 13 2 3 28 41 428
2017 Male gender 13 23 27 20 11 3 3 33 38 265
2017 Female gender 21 22 26 14 12 1 4 27 46 398
2014 Male gender 15 21 32 18 12 0 2 31 37 256
2014 Female gender 15 20 30 19 11 1 4 31 37 437
2011 Male gender 15 21 31 13 12 3 5 27 40 252
2011 Female gender 16 20 29 19 10 1 6 31 38 412
2008 Male gender 11 22 29 18 16 1 4 35 34 240
2008 Female gender 11 22 28 20 12 1 5 34 36 384

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 23 27 21 12 2 1 33 38 251
2018 Female gender 16 23 27 16 10 5 2 28 42 425
2017 Male gender 15 19 29 18 13 4 3 33 37 264
2017 Female gender 14 22 27 18 11 4 4 31 40 402
2014 Male gender 15 18 28 21 12 2 4 35 35 257
2014 Female gender 12 20 25 21 13 3 6 37 36 437
2011 Male gender 9 19 24 25 12 3 6 42 31 251
2011 Female gender 15 17 27 23 12 2 4 38 34 409
2008 Male gender 9 20 31 20 14 3 3 37 31 242
2008 Female gender 16 20 23 19 13 3 6 35 39 384

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 21 33 19 11 3 1 32 34 251
2018 Female gender 14 15 32 20 11 5 3 34 31 428
2017 Male gender 8 20 35 17 15 4 2 33 29 266
2017 Female gender 11 19 32 19 10 3 6 32 33 402
2014 Male gender 9 19 35 20 11 1 4 33 30 256
2014 Female gender 8 16 32 21 12 3 7 37 27 438
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 33 21 8 3 4 4 66 12 250
2018 Female gender 22 32 19 10 5 8 4 61 18 428
2017 Male gender 30 35 12 9 4 7 3 73 14 266
2017 Female gender 28 31 15 11 4 7 5 67 17 404
2014 Male gender 34 34 13 8 3 5 3 73 13 257
2014 Female gender 31 33 17 9 4 2 3 67 14 438

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 32 9 5 5 1 0 81 10 251
2018 Female gender 47 28 9 10 5 1 1 76 15 427
2017 Male gender 49 30 9 6 4 2 0 81 11 268
2017 Female gender 45 32 7 9 6 1 0 77 15 404
2014 Male gender 54 27 8 8 2 1 0 81 11 257
2014 Female gender 50 29 10 6 4 1 0 80 10 438

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 25 23 13 9 13 2 48 25 249
2018 Female gender 11 25 16 17 11 16 3 45 35 423
2017 Male gender 12 26 19 12 10 17 4 48 28 266
2017 Female gender 11 23 16 16 12 18 4 44 36 403
2014 Male gender 16 25 21 13 14 10 1 46 31 257
2014 Female gender 15 25 17 17 12 11 3 46 34 438

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 35 7 1 1 0 0 90 2 250
2018 Female gender 54 34 7 3 1 0 0 89 5 428
2017 Male gender 53 35 6 5 1 0 0 88 6 266
2017 Female gender 49 37 8 3 3 0 0 86 6 402
2014 Male gender 49 37 6 6 1 0 0 86 7 257
2014 Female gender 45 40 7 6 1 0 0 85 8 437

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 42 9 5 1 1 1 85 6 251
2018 Female gender 44 38 10 5 2 1 0 83 7 427
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 42 12 6 5 0 1 76 11 250
2018 Female gender 40 36 12 6 6 0 0 76 12 426
2017 Male gender 37 39 10 8 5 0 1 78 13 267
2017 Female gender 39 37 11 8 4 1 1 77 12 404
2014 Male gender 33 37 14 9 5 0 1 71 15 257
2014 Female gender 37 35 12 8 6 0 2 74 14 438
2011 Male gender 33 35 17 8 5 0 1 69 13 251
2011 Female gender 34 34 11 12 8 0 1 69 20 417
2008 Male gender 33 32 15 10 9 1 0 66 19 242
2008 Female gender 37 30 13 10 9 1 1 67 19 388

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 34 10 5 2 1 0 82 8 249
2018 Female gender 50 30 11 4 3 1 0 82 7 426
2017 Male gender 48 33 10 4 3 2 0 82 7 267
2017 Female gender 48 29 9 6 3 3 1 81 10 404
2014 Male gender 47 32 12 5 2 1 1 81 7 257
2014 Female gender 46 30 12 5 4 3 1 79 9 438
2011 Male gender 40 33 11 8 4 3 0 76 13 251
2011 Female gender 38 32 14 7 5 1 1 73 13 417
2008 Male gender 45 25 15 4 7 3 1 73 12 243
2008 Female gender 42 27 13 6 6 5 1 73 13 388

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 37 9 7 3 1 0 81 10 248
2018 Female gender 48 35 7 6 4 0 1 84 10 425
2017 Male gender 46 37 6 5 4 1 0 85 9 267
2017 Female gender 44 34 10 7 3 1 1 79 10 403
2014 Male gender 45 29 13 8 4 0 0 74 12 257
2014 Female gender 43 34 10 8 3 0 0 78 12 437
2011 Male gender 35 37 12 12 4 1 0 72 16 250
2011 Female gender 39 35 8 10 7 0 1 75 17 416
2008 Male gender 41 32 12 7 8 1 0 73 15 243
2008 Female gender 39 32 10 9 7 2 1 73 17 388

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 28 8 7 3 2 0 82 10 248
2018 Female gender 58 23 8 5 4 1 0 83 9 425
2017 Male gender 55 30 7 3 4 2 0 86 7 268
2017 Female gender 59 21 9 5 3 2 0 82 9 404

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 32 8 6 4 1 0 81 11 248
2018 Female gender 54 25 9 6 5 0 0 79 12 425
2017 Male gender 54 27 9 4 4 0 0 82 9 268
2017 Female gender 54 25 9 7 4 0 1 80 11 402
2014 Male gender 49 30 11 6 3 0 0 80 9 257
2014 Female gender 50 30 9 6 5 1 0 80 11 438
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 42 23 6 0 1 6 68 6 52
2018 Female gender 32 41 6 10 4 1 5 78 15 77
2017 Male gender 31 29 7 14 1 8 10 72 19 64
2017 Female gender 31 34 9 10 7 1 8 72 18 71
2014 Male gender 26 47 9 9 3 3 3 77 13 59
2014 Female gender 32 38 13 11 3 2 1 73 14 71

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 26 21 9 5 10 1 60 16 251
2018 Female gender 30 32 17 7 6 7 0 67 15 429
2017 Male gender 28 33 19 7 4 9 0 68 11 268
2017 Female gender 30 36 12 10 7 5 0 69 18 403
2014 Male gender 24 36 16 8 6 9 0 66 16 257
2014 Female gender 27 32 18 10 3 9 0 65 15 438
2011 Male gender 20 32 22 9 9 6 1 56 20 252
2011 Female gender 18 31 21 9 12 8 1 54 23 415

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 31 20 14 9 1 0 56 23 251
2018 Female gender 28 31 19 12 7 3 0 61 20 431
2017 Male gender 21 37 16 16 6 4 0 60 23 267
2017 Female gender 25 33 13 18 8 2 0 60 26 403
2014 Male gender 21 33 18 14 10 4 0 56 24 257
2014 Female gender 21 31 19 17 8 4 1 54 26 437
2011 Male gender 14 37 19 14 12 2 1 53 27 252
2011 Female gender 17 29 22 11 15 5 1 50 27 412
2008 Male gender 23 31 17 13 11 5 0 57 25 243
2008 Female gender 22 29 24 10 9 5 1 54 20 387

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 28 26 17 9 5 0 45 28 249
2018 Female gender 20 32 20 13 8 7 0 56 23 429
2017 Male gender 16 33 20 15 9 7 0 53 25 268
2017 Female gender 16 32 15 22 9 6 0 51 33 402
2014 Male gender 13 28 23 17 13 7 0 43 32 256
2014 Female gender 16 26 22 19 10 8 0 45 31 437
2011 Male gender 10 32 23 19 12 4 0 44 32 251
2011 Female gender 10 30 20 18 11 10 0 45 33 414
2008 Male gender 14 25 21 22 8 9 0 43 34 243
2008 Female gender 14 29 21 15 9 11 0 48 28 387

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 32 18 21 10 3 0 48 33 250
2018 Female gender 18 34 14 17 13 4 0 54 31 429
2017 Male gender 14 37 18 16 9 5 0 55 26 268
2017 Female gender 16 35 14 20 10 5 0 54 32 402
2014 Male gender 14 29 22 19 12 3 0 45 33 257
2014 Female gender 17 31 18 16 12 5 0 50 30 436
2011 Male gender 11 39 20 16 11 3 0 51 28 250
2011 Female gender 13 36 16 20 13 3 0 51 33 417
2008 Male gender 18 37 13 18 10 4 0 57 30 243
2008 Female gender 16 35 16 19 10 3 0 52 31 387
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 44 16 13 3 1 0 67 16 253
2018 Female gender 27 46 13 8 4 1 0 74 13 428
2017 Male gender 26 46 14 9 3 2 0 73 12 268
2017 Female gender 29 43 13 8 5 1 0 73 13 400
2014 Male gender 23 39 18 11 7 2 0 63 18 257
2014 Female gender 28 43 15 7 4 2 0 73 11 437
2011 Male gender 22 41 20 11 5 1 0 64 16 249
2011 Female gender 29 39 16 8 6 1 0 69 15 414

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 41 10 6 3 1 0 81 9 252
2018 Female gender 42 36 10 7 4 2 0 79 11 429
2017 Male gender 44 36 9 6 4 1 0 81 10 268
2017 Female gender 42 35 13 5 2 2 0 79 8 402
2014 Male gender 39 37 11 5 3 3 1 80 8 257
2014 Female gender 37 37 10 7 4 3 1 78 12 438
2011 Male gender 37 33 12 10 5 3 1 73 15 249
2011 Female gender 33 35 10 11 6 4 1 72 18 415
2008 Male gender 39 34 13 5 3 4 1 78 8 243
2008 Female gender 42 32 9 7 5 3 1 78 12 388

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 34 22 6 3 1 0 69 9 253
2018 Female gender 35 36 16 7 3 2 0 73 11 429

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 30 18 10 11 8 3 56 24 250
2018 Female gender 21 26 14 17 9 9 3 54 30 430
2017 Male gender 22 29 19 9 9 10 3 58 21 268
2017 Female gender 23 27 14 14 9 10 3 57 27 403
2014 Male gender 16 24 19 12 12 12 5 49 29 257
2014 Female gender 16 25 13 15 15 11 5 49 36 437
2011 Male gender 10 21 21 16 13 11 7 38 36 252
2011 Female gender 14 18 18 14 17 13 6 40 38 415

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 17 35 18 12 14 2 1 54 27 252
2018 Female gender 24 30 17 15 10 4 1 56 26 431
2017 Male gender 20 36 20 10 9 4 0 59 20 267
2017 Female gender 23 29 17 15 9 5 1 56 26 402
2014 Male gender 18 33 20 12 10 4 3 55 24 257
2014 Female gender 20 27 19 15 13 5 2 50 30 438
2011 Male gender 13 30 16 17 17 3 5 46 37 251
2011 Female gender 16 28 18 18 18 2 1 45 37 417
2008 Male gender 17 26 20 17 14 5 1 46 33 242
2008 Female gender 19 28 17 18 13 3 2 50 32 387

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 18 23 18 13 20 3 4 45 36 253
2018 Female gender 19 25 13 15 19 5 4 48 37 430
2017 Male gender 14 26 21 14 18 2 5 43 34 268
2017 Female gender 18 22 13 19 21 4 3 43 43 403
2014 Male gender 15 23 20 14 20 3 5 41 38 257
2014 Female gender 13 21 13 21 24 4 3 37 49 438
2011 Male gender 10 23 14 20 25 1 8 36 49 252
2011 Female gender 12 19 18 19 27 1 3 32 49 414
2008 Male gender 11 29 17 16 19 4 4 43 38 243
2008 Female gender 13 23 13 20 23 4 4 39 47 388

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 39 20 11 6 3 0 62 17 252
2018 Female gender 23 39 20 8 7 3 1 64 16 429
2017 Male gender 23 41 19 7 6 4 0 66 14 267
2017 Female gender 23 34 20 13 5 5 1 60 19 403

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 36 17 2 2 4 0 78 5 251
2018 Female gender 41 36 12 4 2 4 0 81 7 425
2017 Male gender 41 34 17 3 1 4 0 78 4 268
2017 Female gender 40 33 13 3 4 6 1 79 8 399
2014 Male gender 40 37 11 4 2 6 0 82 7 257
2014 Female gender 45 33 11 4 3 4 0 81 8 438

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 43 11 4 1 2 0 84 5 249
2018 Female gender 43 35 13 7 1 1 0 78 8 426
2017 Male gender 40 42 9 5 1 2 0 85 7 268
2017 Female gender 39 39 12 5 3 2 0 80 8 404
2014 Male gender 45 38 9 5 1 3 0 85 6 257
2014 Female gender 43 33 11 7 3 2 0 78 11 437
2011 Male gender 28 42 16 8 5 2 0 70 13 251
2011 Female gender 31 39 14 8 6 2 0 72 14 416

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 46 34 9 7 3 1 0 81 10 250
2018 Female gender 53 33 6 4 4 0 0 85 8 427
2017 Male gender 47 38 7 5 3 0 0 85 8 268
2017 Female gender 48 37 7 5 2 0 0 85 8 403
2014 Male gender 51 36 7 4 2 0 0 87 7 257
2014 Female gender 51 35 7 5 3 0 0 86 7 438
2011 Male gender 35 37 12 11 5 1 0 73 16 249
2011 Female gender 37 41 10 7 4 1 0 78 11 416
2008 Male gender 43 32 11 9 4 1 0 76 14 244
2008 Female gender 37 40 11 6 5 1 0 78 11 389

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 36 14 10 6 1 0 69 17 248
2018 Female gender 39 32 14 7 7 0 0 72 14 428
2017 Male gender 37 34 18 8 2 1 0 72 10 267
2017 Female gender 38 30 16 9 6 0 0 69 15 404
2014 Male gender 33 34 16 10 5 1 0 68 16 257
2014 Female gender 32 36 15 12 5 1 0 68 17 438
2011 Male gender 21 41 18 13 7 0 0 62 20 249
2011 Female gender 27 32 21 13 6 1 0 59 19 418

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 35 14 11 5 1 0 71 15 247
2018 Female gender 39 37 12 7 6 0 0 76 12 428
2017 Male gender 38 39 13 6 4 0 0 77 10 267
2017 Female gender 40 33 13 8 6 1 0 73 14 401
2014 Male gender 33 37 12 13 4 0 0 71 17 257
2014 Female gender 33 36 14 11 5 0 0 69 17 437
2011 Male gender 23 42 16 11 7 0 0 66 19 251
2011 Female gender 27 38 15 13 5 0 0 66 19 418
2008 Male gender 35 38 11 10 5 2 0 74 15 243
2008 Female gender 31 39 14 11 4 1 0 71 15 389

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 31 28 18 10 7 4 1 63 18 252
2018 Female gender 37 24 15 12 7 4 2 64 21 426
2017 Male gender 33 30 18 9 4 4 1 66 14 267
2017 Female gender 33 30 16 9 7 3 1 65 18 403
2014 Male gender 30 28 21 10 8 3 1 60 18 257
2014 Female gender 33 21 17 14 8 6 0 58 24 437
2011 Male gender 23 28 21 9 12 4 3 55 23 251
2011 Female gender 28 27 16 13 11 5 0 58 25 416
2008 Male gender 29 29 14 10 8 4 6 64 21 242
2008 Female gender 30 25 17 11 9 6 3 59 22 389
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 31 34 36 254
2018 Female gender 26 37 36 434
2017 Male gender 29 36 35 268
2017 Female gender 20 43 37 404
2014 Male gender 26 37 36 257
2014 Female gender 25 40 35 438
2011 Male gender 34 32 35 250
2011 Female gender 32 34 34 417

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 21 27 26 7 9 10 79
2018 Female gender 9 24 42 7 14 3 117
2017 Male gender 20 20 38 4 13 6 77
2017 Female gender 14 10 51 6 10 9 84
2014 Male gender 19 15 38 9 9999 18 69
2014 Female gender 18 15 41 7 9999 19 111
2011 Male gender 11 15 53 10 9999 10 83
2011 Female gender 22 16 47 6 9999 9 137
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 12 88 255
2018 Female gender 13 87 428

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 50 30
2018 Female gender 40 52

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 43 30
2018 Female gender 57 52

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 30
2018 Female gender 0 52

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Male gender 52 30
2018 Female gender 39 52

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 30
2018 Female gender 31 52

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 35 30
2018 Female gender 38 52

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 30
2018 Female gender 54 52

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Male gender 23 30
2018 Female gender 36 52

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 58 30
2018 Female gender 58 52

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 30
2018 Female gender 31 52

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Male gender 38 30
2018 Female gender 51 52

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Male gender 19 30
2018 Female gender 26 52

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 37 30
2018 Female gender 46 52

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 30
2018 Female gender 25 52

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 30
2018 Female gender 27 52

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 20 30
2018 Female gender 25 48

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 37 30
2018 Female gender 50 48

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 43 30
2018 Female gender 37 48

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 18 20 21 3 3 30 5 59 10 251
2018 Female gender 20 19 20 5 4 27 5 57 13 426
2017 Male gender 21 20 16 5 4 28 5 62 14 268
2017 Female gender 18 17 18 6 6 26 9 54 18 404
2014 Male gender 13 20 17 6 5 35 5 54 18 257
2014 Female gender 16 16 19 7 4 29 9 52 18 438

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 33 20 3 2 12 0 72 5 250
2018 Female gender 34 29 18 6 2 10 1 71 9 425
2017 Male gender 33 36 15 4 2 9 1 77 7 266
2017 Female gender 29 31 17 6 5 10 1 69 12 401
2014 Male gender 22 34 17 5 3 18 1 69 10 257
2014 Female gender 25 26 20 7 3 16 2 63 13 438
2011 Male gender 28 37 19 5 2 8 1 71 8 250
2011 Female gender 30 34 18 7 4 6 0 69 12 413
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 6 94 255
2018 Female gender 6 94 426

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Male gender 35 15
2018 Female gender 28 26

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 15
2018 Female gender 50 26

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 26

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 26

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 46 15
2018 Female gender 41 25

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 22

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 22

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 34 15
2018 Female gender 35 22

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 15
2018 Female gender 44 22

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 20 20 2 3 32 4 61 8 250
2018 Female gender 22 15 22 5 2 29 5 57 10 430
2017 Male gender 23 19 15 3 1 33 5 68 7 268
2017 Female gender 18 15 20 4 3 32 8 56 11 403
2014 Male gender 17 16 17 3 3 38 6 59 10 257
2014 Female gender 19 14 19 3 2 34 9 58 9 437

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 33 20 4 1 11 1 72 6 252
2018 Female gender 36 28 18 4 2 11 1 72 7 431
2017 Male gender 36 36 11 3 1 11 1 83 5 268
2017 Female gender 32 30 15 4 3 14 2 74 8 402
2014 Male gender 31 28 14 4 2 20 1 74 8 257
2014 Female gender 31 25 20 3 2 18 1 69 6 438
2011 Male gender 30 37 19 3 2 8 0 73 6 251
2011 Female gender 35 34 16 3 2 9 0 76 6 416
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 26 22 13 13 1 1 51 26 254
2018 Female gender 17 19 23 19 21 0 2 36 40 430
2017 Male gender 20 27 18 13 19 2 1 48 34 268
2017 Female gender 14 21 23 14 25 0 2 36 41 402

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 25 32 19 10 1 0 39 29 253
2018 Female gender 16 20 28 18 17 0 1 37 35 430
2017 Male gender 15 26 28 15 14 1 1 42 30 267
2017 Female gender 14 22 26 18 18 0 2 37 36 403

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 31 28 13 8 1 0 51 21 252
2018 Female gender 24 24 26 13 11 1 1 50 24 431
2017 Male gender 23 34 19 13 8 1 2 59 22 268
2017 Female gender 21 29 22 10 15 0 3 51 26 402

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 23 23 18 15 1 0 43 34 255
2018 Female gender 16 22 25 19 16 1 1 39 36 426
2017 Male gender 14 21 27 19 17 1 0 36 37 266
2017 Female gender 14 20 25 17 22 1 1 35 40 403

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 44 22 15 5 6 1 7 71 12 255
2018 Female gender 42 19 13 8 9 1 9 67 18 430
2017 Male gender 44 22 14 5 5 1 10 73 12 267
2017 Female gender 36 22 15 7 8 0 11 66 17 401

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 25 24 7 10 1 1 59 17 255
2018 Female gender 31 20 23 12 13 0 2 52 25 427
2017 Male gender 33 26 20 12 5 1 2 61 18 266
2017 Female gender 26 25 24 14 8 0 2 53 23 400

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 35 20 7 7 1 2 65 14 253
2018 Female gender 30 33 21 9 5 1 2 64 14 430
2017 Male gender 31 30 20 10 6 1 2 63 17 266
2017 Female gender 26 31 21 13 5 1 3 59 19 400

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 30 25 10 10 1 1 54 20 253
2018 Female gender 26 29 23 14 8 1 1 55 22 430
2017 Male gender 22 32 23 16 5 0 1 55 22 265
2017 Female gender 23 30 21 15 9 0 3 55 24 401

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 33 22 8 6 1 1 64 14 253
2018 Female gender 35 26 22 9 5 1 1 63 14 430
2017 Male gender 32 26 27 9 4 2 1 59 14 266
2017 Female gender 31 33 17 9 5 1 3 67 15 401

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 31 21 11 6 1 1 62 17 251
2018 Female gender 37 25 22 10 5 1 1 63 15 425
2017 Male gender 31 28 24 12 3 1 1 60 15 266
2017 Female gender 32 32 18 10 5 1 3 67 15 395

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 24 16 5 5 1 2 74 9 252
2018 Female gender 52 26 10 3 7 1 2 80 10 425
2017 Male gender 56 26 12 3 1 0 1 83 4 267
2017 Female gender 52 24 12 5 3 0 2 79 9 402

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 69 15 7 1 2 1 5 89 3 250
2018 Female gender 67 17 5 2 3 1 6 90 6 429

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 72 12 5 3 2 3 4 89 5 252
2018 Female gender 73 11 6 2 3 1 5 89 5 428
2017 Male gender 76 11 5 3 1 0 3 91 4 266
2017 Female gender 71 12 6 2 4 0 4 88 6 402

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 26 9 0 3 1 2 88 3 251
2018 Female gender 56 24 12 4 2 0 3 83 5 429
2017 Male gender 53 30 9 4 2 0 2 85 6 267
2017 Female gender 58 24 10 3 3 0 2 84 6 403

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 54 22 12 5 4 1 2 78 9 249
2018 Female gender 61 18 10 4 3 0 3 82 8 428
2017 Male gender 60 22 8 3 4 1 2 85 7 267
2017 Female gender 58 24 7 4 4 0 3 84 8 401

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 54 14 6 1 0 1 23 90 1 251
2018 Female gender 56 10 4 3 0 1 27 90 4 422
2017 Male gender 54 14 7 2 2 0 20 86 4 267
2017 Female gender 55 12 5 1 2 0 25 90 3 403

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 60 20 8 2 3 1 6 86 6 250
2018 Female gender 60 17 11 3 2 1 7 83 5 429
2017 Male gender 62 21 8 2 1 0 5 88 3 267
2017 Female gender 61 17 9 3 2 0 8 85 5 396

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 16 12 6 9 1 6 72 16 251
2018 Female gender 52 14 11 7 11 1 4 69 19 429
2017 Male gender 51 19 13 6 8 0 2 72 15 267
2017 Female gender 52 19 9 5 10 1 5 75 16 404

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 29 12 2 1 1 3 84 3 251
2018 Female gender 52 25 12 3 3 0 4 80 7 428
2017 Male gender 47 29 13 4 3 0 3 79 7 264
2017 Female gender 52 26 11 3 2 0 5 82 6 404

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 30 36 12 7 1 0 44 19 254
2018 Female gender 14 28 35 18 5 0 0 42 23 432
2017 Male gender 14 32 38 12 4 0 0 46 16 268
2017 Female gender 10 25 41 15 7 0 1 36 23 401

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 7 21 37 22 12 1 0 34 29 251
2018 Female gender 12 19 36 22 11 0 1 33 31 421
2017 Male gender 5 16 40 28 10 0 1 38 21 268
2017 Female gender 8 25 40 19 7 0 1 26 33 403

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 36 22 8 4 4 0 65 12 255
2018 Female gender 25 39 17 9 6 5 0 66 15 431
2017 Male gender 15 39 23 10 5 8 0 59 17 268
2017 Female gender 19 37 14 14 9 7 0 61 24 402

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 37 17 13 9 3 0 60 23 255
2018 Female gender 23 36 17 14 10 2 0 59 24 432
2017 Male gender 16 42 20 14 5 2 0 60 20 267
2017 Female gender 18 36 16 17 9 3 0 57 27 402
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 24 22 10 11 3 1 31 69 255
2018 Female gender 24 23 22 13 16 3 1 25 75 432
2017 Male gender 22 23 18 11 17 7 2 25 75 268
2017 Female gender 21 22 22 13 17 4 0 22 78 403

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 26 172
2018 Female gender 25 312
2017 Male gender 25 183
2017 Female gender 25 297

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 172
2018 Female gender 40 312
2017 Male gender 37 183
2017 Female gender 33 297

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 20 172
2018 Female gender 23 312
2017 Male gender 19 183
2017 Female gender 19 297

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 44 172
2018 Female gender 38 312
2017 Male gender 42 183
2017 Female gender 37 297

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 7 172
2018 Female gender 7 312
2017 Male gender 9 183
2017 Female gender 8 297

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 28 172
2018 Female gender 34 312

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 172
2018 Female gender 33 312
2017 Male gender 46 183
2017 Female gender 49 297

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 8 47 15 13 5 12 166
2018 Female gender 3 50 17 11 5 13 297
2017 Male gender 5 51 16 11 4 12 176
2017 Female gender 6 50 20 8 4 12 287

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 37 63 168
2018 Female gender 32 68 308

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 24 17 19 17 2 12 38 41 169
2018 Female gender 12 25 18 17 21 2 6 39 41 310
2017 Male gender 9 23 16 18 20 4 10 38 43 186
2017 Female gender 11 24 12 17 25 2 8 39 47 298

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 3 20 18 16 35 1 7 25 55 170
2018 Female gender 4 11 16 18 44 2 5 16 67 310
2017 Male gender 2 10 12 16 50 5 5 14 73 186
2017 Female gender 2 7 11 13 57 2 6 11 77 298

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 14 14 7 4 2 11 70 13 252
2018 Female gender 35 17 17 10 10 1 9 58 23 432
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