2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 43 3 17 0 0 0 80 17 26
2018 Non-Aboriginal 31 42 8 14 4 0 0 74 18 666
2017 Aboriginal 54 32 14 0 0 0 0 86 0 21
2017 Non-Aboriginal 33 42 10 10 4 0 1 76 14 657
2014 Aboriginal 24 38 17 20 0 0 0 62 20 20
2014 Non-Aboriginal 32 40 13 10 5 0 0 72 15 677
2011 Aboriginal 37 18 21 15 8 0 0 55 23 21
2011 Non-Aboriginal 30 37 14 12 6 0 1 68 18 699
2008 Aboriginal 27 46 17 0 10 0 0 73 10 11
2008 Non-Aboriginal 34 37 13 10 4 0 1 72 15 634

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 30 10 5 5 0 0 80 10 25
2018 Non-Aboriginal 48 33 9 6 3 0 0 82 9 664
2017 Aboriginal 51 45 4 0 0 0 0 96 0 21
2017 Non-Aboriginal 48 35 7 7 2 0 0 83 10 654
2014 Aboriginal 38 42 20 0 0 0 0 80 0 20
2014 Non-Aboriginal 43 35 11 7 3 0 0 79 10 678
2011 Aboriginal 45 32 17 6 0 0 0 78 6 21
2011 Non-Aboriginal 43 35 10 7 5 0 0 78 11 699
2008 Aboriginal 47 8 35 10 0 0 0 55 10 11
2008 Non-Aboriginal 43 36 9 8 4 0 0 79 12 634

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 54 31 11 0 5 0 0 84 5 25
2018 Non-Aboriginal 53 31 7 4 4 0 0 85 8 659
2017 Aboriginal 62 34 4 0 0 0 0 96 0 21
2017 Non-Aboriginal 54 30 6 5 4 0 0 85 9 654
2014 Aboriginal 47 33 6 10 4 0 0 80 14 20
2014 Non-Aboriginal 49 34 7 6 4 0 0 83 10 677
2011 Aboriginal 45 32 8 11 4 0 0 77 15 21
2011 Non-Aboriginal 44 35 8 6 6 0 1 80 12 697
2008 Aboriginal 37 44 0 10 0 9 0 89 11 11
2008 Non-Aboriginal 46 34 8 6 5 0 0 81 11 634

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 23 26 9 3 0 0 62 12 26
2018 Non-Aboriginal 42 30 12 8 6 1 1 74 14 662
2017 Aboriginal 47 34 14 0 0 0 4 85 0 21
2017 Non-Aboriginal 40 35 9 9 5 0 1 76 15 653
2014 Aboriginal 41 25 10 16 8 0 0 66 25 20
2014 Non-Aboriginal 40 31 12 10 6 0 1 72 16 677
2011 Aboriginal 45 31 14 4 0 6 0 81 4 21
2011 Non-Aboriginal 33 36 13 10 7 1 1 70 17 699

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 41 6 0 5 0 0 89 5 26
2018 Non-Aboriginal 45 36 10 6 3 0 0 81 9 664
2017 Aboriginal 51 49 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 40 43 8 6 3 0 0 83 9 654
2014 Aboriginal 44 50 0 6 0 0 0 94 6 20
2014 Non-Aboriginal 36 42 11 7 3 0 0 79 10 678
2011 Aboriginal 39 37 9 15 0 0 0 76 15 21
2011 Non-Aboriginal 36 40 11 7 5 0 0 76 12 697
2008 Aboriginal 56 26 0 18 0 0 0 82 18 11
2008 Non-Aboriginal 42 34 14 5 5 0 0 76 10 628

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 41 24 7 8 0 0 61 15 26
2018 Non-Aboriginal 27 33 16 12 11 1 0 61 24 664
2017 Aboriginal 25 32 22 12 9 0 0 56 22 21
2017 Non-Aboriginal 28 35 10 15 11 0 0 64 26 655
2014 Aboriginal 5 34 34 17 10 0 0 39 27 20
2014 Non-Aboriginal 25 37 16 13 10 0 0 62 23 678
2011 Aboriginal 31 45 4 8 11 0 0 77 19 21
2011 Non-Aboriginal 20 33 17 17 13 0 0 53 30 698

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 49 20 3 0 0 0 77 3 26
2018 Non-Aboriginal 35 40 10 8 5 0 0 76 14 663
2017 Aboriginal 37 36 23 4 0 0 0 73 4 21
2017 Non-Aboriginal 33 46 11 6 4 0 0 79 11 654

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 45 3 0 5 0 0 92 5 26
2018 Non-Aboriginal 57 33 5 3 1 1 0 91 4 662
2017 Aboriginal 58 22 9 6 0 0 4 84 6 21
2017 Non-Aboriginal 46 40 7 4 2 1 0 87 6 653
2014 Aboriginal 32 54 8 6 0 0 0 86 6 20
2014 Non-Aboriginal 51 35 8 3 3 0 0 87 6 677
2011 Aboriginal 48 39 4 4 4 0 0 87 8 20
2011 Non-Aboriginal 44 38 8 6 4 1 0 82 10 699
2008 Aboriginal 47 36 0 8 0 9 0 91 9 11
2008 Non-Aboriginal 53 35 6 3 2 0 0 89 5 631

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 32 15 14 10 0 0 62 23 26
2018 Non-Aboriginal 36 32 13 9 9 0 0 68 19 665
2017 Aboriginal 25 47 9 9 10 0 0 72 19 21
2017 Non-Aboriginal 33 37 9 11 9 1 0 70 20 652

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 69 28 3 0 0 0 0 97 0 26
2018 Non-Aboriginal 62 27 8 2 0 0 0 89 2 657
2017 Aboriginal 70 26 4 0 0 0 0 96 0 21
2017 Non-Aboriginal 58 34 6 2 0 0 0 91 2 653
2014 Aboriginal 70 30 0 0 0 0 0 100 0 20
2014 Non-Aboriginal 64 27 6 1 2 0 0 91 3 677
2011 Aboriginal 78 13 6 4 0 0 0 90 4 21
2011 Non-Aboriginal 61 28 7 2 1 0 0 89 4 695

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 45 20 17 0 0 0 63 17 26
2018 Non-Aboriginal 32 35 15 9 8 0 1 68 17 659
2017 Aboriginal 36 37 17 5 4 0 0 73 10 20
2017 Non-Aboriginal 32 41 10 10 7 0 0 73 17 655
2014 Aboriginal 15 39 22 19 4 0 0 55 23 20
2014 Non-Aboriginal 26 42 12 12 7 0 0 69 20 677
2011 Aboriginal 43 29 5 15 8 0 0 72 23 21
2011 Non-Aboriginal 26 39 12 12 10 0 0 65 22 695

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 57 12 13 0 0 0 76 13 26
2018 Non-Aboriginal 36 33 14 9 6 0 1 70 16 662
2017 Aboriginal 40 34 10 12 4 0 0 75 16 21
2017 Non-Aboriginal 35 37 12 11 4 0 0 73 15 656
2014 Aboriginal 20 35 20 20 6 0 0 55 26 20
2014 Non-Aboriginal 30 36 16 10 7 0 1 67 17 676

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 26 8 15 8 0 0 69 22 25
2018 Non-Aboriginal 30 36 16 11 6 0 0 66 18 659
2017 Aboriginal 41 29 15 10 4 0 0 70 15 21
2017 Non-Aboriginal 31 38 12 13 6 0 0 69 19 655
2014 Aboriginal 29 27 25 15 5 0 0 56 20 20
2014 Non-Aboriginal 32 37 15 10 7 0 0 69 17 678
2011 Aboriginal 38 37 10 6 9 0 0 75 15 19
2011 Non-Aboriginal 31 39 13 11 5 0 0 71 16 697

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 44 3 3 5 0 0 89 8 26
2018 Non-Aboriginal 48 35 9 5 2 0 0 83 8 660
2017 Aboriginal 55 45 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 43 43 7 5 2 0 0 86 7 654
2014 Aboriginal 59 32 9 0 0 0 0 91 0 20
2014 Non-Aboriginal 45 37 10 4 3 1 0 83 7 677
2011 Aboriginal 43 43 14 0 0 0 0 86 0 21
2011 Non-Aboriginal 41 40 11 5 4 0 0 81 9 700
2008 Aboriginal 56 36 0 8 0 0 0 92 8 11
2008 Non-Aboriginal 47 36 10 4 3 0 0 83 7 633

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 26 29 7 6 0 0 58 13 26
2018 Non-Aboriginal 35 31 16 11 6 1 0 67 17 665
2017 Aboriginal 53 26 18 3 0 0 0 79 3 21
2017 Non-Aboriginal 34 36 16 8 5 0 1 71 13 654
2014 Aboriginal 62 30 4 0 4 0 0 92 4 20
2014 Non-Aboriginal 41 30 16 7 6 0 0 72 12 677
2011 Aboriginal 43 43 4 10 0 0 0 86 10 21
2011 Non-Aboriginal 36 30 17 9 7 0 0 67 17 698
2008 Aboriginal 11 46 8 26 0 0 9 63 29 11
2008 Non-Aboriginal 33 33 19 9 6 0 1 66 15 632

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 6 26 27 27 9 5 0 37 34 26
2018 Non-Aboriginal 10 27 31 22 8 1 2 31 38 663
2017 Aboriginal 18 35 28 10 9 0 0 19 53 21
2017 Non-Aboriginal 10 22 37 16 8 2 4 26 35 651
2014 Aboriginal 22 9 25 39 0 6 0 41 33 20
2014 Non-Aboriginal 6 20 35 24 10 1 4 36 27 676
2011 Aboriginal 15 24 33 17 5 0 6 23 42 21
2011 Non-Aboriginal 11 26 29 19 11 1 3 31 39 697
2008 Aboriginal 8 24 28 20 11 9 0 34 35 11
2008 Non-Aboriginal 11 21 33 20 9 1 4 31 35 632

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 18 18 12 24 8 0 39 41 26
2018 Non-Aboriginal 14 26 27 19 11 2 2 30 41 660
2017 Aboriginal 26 16 23 20 4 10 0 27 47 21
2017 Non-Aboriginal 13 21 28 18 12 4 4 32 37 653
2014 Aboriginal 21 23 15 25 5 6 6 34 49 20
2014 Non-Aboriginal 10 21 30 21 12 3 3 35 33 678
2011 Aboriginal 20 14 21 26 14 0 6 42 36 21
2011 Non-Aboriginal 14 21 27 20 14 1 4 35 36 698
2008 Aboriginal 0 16 26 20 19 9 10 48 20 11
2008 Non-Aboriginal 12 17 31 19 13 3 5 35 31 627

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 11 14 38 18 13 5 0 33 27 26
2018 Non-Aboriginal 10 20 25 24 12 3 6 40 33 660
2017 Aboriginal 7 0 53 25 4 0 11 32 8 21
2017 Non-Aboriginal 9 14 29 21 14 4 9 40 27 653
2014 Aboriginal 26 6 24 26 9 4 6 38 35 20
2014 Non-Aboriginal 9 17 27 23 12 3 9 40 29 677
2011 Aboriginal 17 25 28 10 10 0 10 22 47 21
2011 Non-Aboriginal 11 20 28 19 11 2 9 34 35 697
2008 Aboriginal 8 18 26 18 11 9 10 36 32 11
2008 Non-Aboriginal 9 19 31 20 12 2 7 35 32 628

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 6 44 15 16 3 0 33 22 26
2018 Non-Aboriginal 9 16 32 25 15 2 2 41 26 657
2017 Aboriginal 14 16 23 36 10 0 0 46 31 21
2017 Non-Aboriginal 8 17 28 28 14 2 3 44 26 650
2014 Aboriginal 16 8 29 27 14 0 6 43 25 20
2014 Non-Aboriginal 6 14 30 30 16 1 3 47 22 674
2011 Aboriginal 14 13 29 29 0 0 16 34 31 21
2011 Non-Aboriginal 7 15 34 26 12 1 5 41 23 695
2008 Aboriginal 8 8 54 10 11 9 0 23 17 11
2008 Non-Aboriginal 5 15 35 24 16 1 4 42 21 626

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 29 13 18 11 21 5 3 35 45 26
2018 Non-Aboriginal 16 23 28 15 13 2 2 30 41 662
2017 Aboriginal 26 21 23 16 10 0 4 27 49 21
2017 Non-Aboriginal 18 22 27 16 11 2 4 29 42 650
2014 Aboriginal 20 10 20 34 0 6 10 41 36 20
2014 Non-Aboriginal 15 20 31 18 12 1 3 31 37 676
2011 Aboriginal 15 12 27 17 13 6 10 35 33 21
2011 Non-Aboriginal 16 21 29 16 11 1 5 29 39 695
2008 Aboriginal 0 34 26 20 11 9 0 34 37 11
2008 Non-Aboriginal 12 22 28 19 13 1 5 34 36 627

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 17 25 20 15 17 5 0 34 45 26
2018 Non-Aboriginal 15 23 27 18 11 4 2 30 41 658
2017 Aboriginal 23 14 23 15 16 6 3 34 40 20
2017 Non-Aboriginal 14 21 28 18 11 4 4 32 38 654
2014 Aboriginal 26 20 12 15 5 12 10 26 59 20
2014 Non-Aboriginal 13 19 27 21 13 3 5 37 35 677
2011 Aboriginal 22 19 19 18 10 0 11 32 47 20
2011 Non-Aboriginal 12 19 27 23 13 3 5 38 33 693
2008 Aboriginal 8 16 8 28 11 9 20 55 34 11
2008 Non-Aboriginal 14 20 26 19 13 3 4 35 37 629

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 22 26 14 23 0 0 37 36 25
2018 Non-Aboriginal 13 17 32 20 10 4 3 33 33 662
2017 Aboriginal 7 14 39 14 21 5 0 36 23 21
2017 Non-Aboriginal 10 19 33 18 12 3 5 33 32 655
2014 Aboriginal 15 24 19 20 0 6 16 26 50 20
2014 Non-Aboriginal 8 17 34 21 12 2 6 36 27 677
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 24 20 6 8 7 0 62 16 26
2018 Non-Aboriginal 24 32 20 10 4 7 4 62 16 660
2017 Aboriginal 34 26 28 5 0 6 0 65 5 21
2017 Non-Aboriginal 28 33 13 10 4 7 4 69 16 656
2014 Aboriginal 25 33 32 0 10 0 0 58 10 20
2014 Non-Aboriginal 32 34 15 9 4 3 3 70 14 678

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 55 19 8 8 9 0 0 75 17 26
2018 Non-Aboriginal 47 29 9 8 5 1 0 77 13 660
2017 Aboriginal 51 36 0 4 4 5 0 91 9 21
2017 Non-Aboriginal 46 31 8 8 5 1 0 78 13 658
2014 Aboriginal 49 25 5 6 16 0 0 74 21 20
2014 Non-Aboriginal 52 29 9 7 3 1 0 81 10 678

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 21 15 8 20 12 0 50 33 25
2018 Non-Aboriginal 13 25 18 16 10 15 2 46 32 656
2017 Aboriginal 26 18 17 10 9 13 6 54 25 21
2017 Non-Aboriginal 11 24 18 15 11 18 4 45 33 655
2014 Aboriginal 15 10 13 5 46 0 12 28 57 20
2014 Non-Aboriginal 16 25 19 15 12 11 2 47 32 678

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 26 4 8 0 0 0 87 8 25
2018 Non-Aboriginal 54 35 7 3 1 0 0 89 4 660
2017 Aboriginal 61 39 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 50 36 7 4 2 0 0 87 6 654
2014 Aboriginal 40 40 13 6 0 0 0 81 6 20
2014 Non-Aboriginal 47 39 7 6 1 0 0 86 8 677

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 41 5 9 0 3 0 86 9 26
2018 Non-Aboriginal 43 39 10 5 2 1 1 83 7 659
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 41 4 3 3 0 0 90 6 26
2018 Non-Aboriginal 37 38 12 6 6 1 0 75 12 657
2017 Aboriginal 36 55 5 0 0 0 4 94 0 21
2017 Non-Aboriginal 38 37 11 8 4 1 1 77 13 657
2014 Aboriginal 15 42 30 13 0 0 0 57 13 20
2014 Non-Aboriginal 37 35 12 9 6 0 1 73 15 678
2011 Aboriginal 49 33 6 4 8 0 0 82 12 21
2011 Non-Aboriginal 33 33 15 11 7 0 1 67 18 699
2008 Aboriginal 65 10 0 16 0 9 0 83 17 11
2008 Non-Aboriginal 35 31 14 10 9 1 1 67 19 633

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 53 32 8 4 3 0 0 85 7 26
2018 Non-Aboriginal 49 31 11 5 3 1 0 81 8 657
2017 Aboriginal 55 27 8 5 0 4 0 86 6 21
2017 Non-Aboriginal 47 31 9 6 3 3 1 81 9 657
2014 Aboriginal 42 19 16 13 10 0 0 61 23 20
2014 Non-Aboriginal 47 31 11 5 3 2 1 80 8 678
2011 Aboriginal 54 34 0 4 8 0 0 88 12 21
2011 Non-Aboriginal 38 33 14 7 5 2 1 73 13 699
2008 Aboriginal 57 18 8 0 8 9 0 83 9 11
2008 Non-Aboriginal 43 27 14 5 7 4 1 73 13 634

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 29 0 13 3 0 0 84 16 25
2018 Non-Aboriginal 45 36 8 7 3 0 1 82 10 656
2017 Aboriginal 47 35 10 4 0 0 4 86 4 21
2017 Non-Aboriginal 45 35 8 7 4 1 1 81 10 656
2014 Aboriginal 37 35 10 8 10 0 0 72 17 20
2014 Non-Aboriginal 44 32 12 8 3 0 0 77 12 677
2011 Aboriginal 40 34 4 8 14 0 0 74 22 21
2011 Non-Aboriginal 37 35 10 11 5 0 1 73 17 697
2008 Aboriginal 57 26 9 0 8 0 0 83 8 11
2008 Non-Aboriginal 39 32 10 8 7 1 0 73 16 634

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 64 13 16 0 7 0 0 77 7 26
2018 Non-Aboriginal 56 25 8 6 4 1 0 82 10 655
2017 Aboriginal 60 22 9 0 0 9 0 90 0 21
2017 Non-Aboriginal 57 24 8 5 4 2 0 83 9 658

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 58 25 7 3 8 0 0 82 11 25
2018 Non-Aboriginal 51 28 9 7 5 1 0 80 12 655
2017 Aboriginal 52 29 18 0 0 0 0 82 0 21
2017 Non-Aboriginal 54 26 9 6 4 0 0 80 10 656
2014 Aboriginal 49 28 6 8 9 0 0 77 17 20
2014 Non-Aboriginal 50 30 10 6 4 1 0 80 10 678
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 22 14 18 5 15 0 56 27 26
2018 Non-Aboriginal 29 30 18 8 6 8 1 64 16 663
2017 Aboriginal 30 25 23 13 0 9 0 61 14 21
2017 Non-Aboriginal 29 35 15 8 6 7 0 69 15 657
2014 Aboriginal 18 47 10 14 5 6 0 69 20 20
2014 Non-Aboriginal 26 33 17 10 4 10 0 65 16 678
2011 Aboriginal 20 34 10 23 13 0 0 54 36 21
2011 Non-Aboriginal 19 30 22 9 11 8 1 54 22 698

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 24 10 32 5 4 0 51 38 26
2018 Non-Aboriginal 26 31 19 12 9 2 0 59 21 664
2017 Aboriginal 35 18 18 19 5 5 0 56 25 21
2017 Non-Aboriginal 23 34 15 17 8 3 0 59 25 656
2014 Aboriginal 18 42 21 0 12 0 6 64 13 20
2014 Non-Aboriginal 21 31 19 16 8 4 0 55 26 677
2011 Aboriginal 28 22 16 6 24 4 0 52 31 20
2011 Non-Aboriginal 16 31 21 13 14 4 1 50 28 695
2008 Aboriginal 47 18 18 0 17 0 0 65 17 11
2008 Non-Aboriginal 22 30 21 11 9 5 1 55 22 632

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 12 21 12 15 20 0 40 34 26
2018 Non-Aboriginal 18 31 22 15 9 6 0 52 25 660
2017 Aboriginal 26 23 22 12 17 0 0 49 29 21
2017 Non-Aboriginal 16 32 17 19 9 7 0 52 30 656
2014 Aboriginal 25 26 21 20 8 0 0 51 28 20
2014 Non-Aboriginal 14 26 22 19 11 8 0 44 32 676
2011 Aboriginal 20 24 10 30 8 9 0 48 41 21
2011 Non-Aboriginal 10 31 22 18 11 8 0 44 32 697
2008 Aboriginal 29 26 28 0 8 9 0 60 9 11
2008 Non-Aboriginal 14 27 21 18 9 10 0 46 30 633

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 17 20 17 21 12 14 0 43 38 25
2018 Non-Aboriginal 17 33 16 19 12 3 0 52 32 661
2017 Aboriginal 26 24 18 7 16 9 0 55 25 21
2017 Non-Aboriginal 15 36 15 19 10 5 0 54 30 656
2014 Aboriginal 26 26 16 12 19 0 0 52 31 20
2014 Non-Aboriginal 15 31 20 18 12 5 0 48 31 676
2011 Aboriginal 16 17 29 15 23 0 0 33 39 21
2011 Non-Aboriginal 12 37 17 18 12 3 0 51 31 698
2008 Aboriginal 27 10 36 8 19 0 0 37 27 11
2008 Non-Aboriginal 17 36 15 19 10 4 0 54 30 633
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 29 32 10 21 3 5 0 64 25 26
2018 Non-Aboriginal 25 46 14 10 4 1 0 71 14 662
2017 Aboriginal 40 46 4 9 0 0 0 86 9 21
2017 Non-Aboriginal 27 44 14 8 5 1 0 72 13 654
2014 Aboriginal 35 40 9 12 5 0 0 74 16 20
2014 Non-Aboriginal 26 42 16 9 5 2 0 69 14 677
2011 Aboriginal 29 41 14 10 6 0 0 70 16 21
2011 Non-Aboriginal 26 40 18 10 6 1 0 66 16 694

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 17 13 15 5 0 0 67 20 26
2018 Non-Aboriginal 40 38 10 7 4 2 0 79 11 663
2017 Aboriginal 44 43 4 4 0 4 0 91 4 21
2017 Non-Aboriginal 43 35 12 6 3 2 0 79 9 656
2014 Aboriginal 31 32 12 8 12 0 6 67 21 20
2014 Non-Aboriginal 38 37 10 7 3 3 1 79 10 678
2011 Aboriginal 25 26 10 25 14 0 0 51 39 21
2011 Non-Aboriginal 35 34 11 10 5 4 1 72 16 695
2008 Aboriginal 47 16 0 0 27 0 10 70 30 11
2008 Non-Aboriginal 41 34 11 6 4 4 1 78 11 634

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 32 18 8 9 0 0 65 17 26
2018 Non-Aboriginal 35 35 18 7 4 2 0 72 10 662

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 20 3 18 19 12 0 54 42 26
2018 Non-Aboriginal 20 27 16 15 10 9 3 54 28 662
2017 Aboriginal 32 12 15 11 12 18 0 54 28 21
2017 Non-Aboriginal 22 28 16 12 9 10 3 57 25 656
2014 Aboriginal 5 20 8 10 51 0 6 26 65 20
2014 Non-Aboriginal 17 25 15 14 12 12 5 50 32 677
2011 Aboriginal 10 9 17 29 25 4 6 21 60 21
2011 Non-Aboriginal 13 19 19 14 16 12 6 39 37 699

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 14 16 9 21 9 0 48 34 26
2018 Non-Aboriginal 21 32 18 14 11 3 1 55 27 665
2017 Aboriginal 43 19 13 15 5 0 4 65 21 21
2017 Non-Aboriginal 22 32 19 13 9 5 1 56 23 655
2014 Aboriginal 21 15 20 18 22 0 4 37 41 20
2014 Non-Aboriginal 19 29 19 14 12 5 2 52 28 678
2011 Aboriginal 24 29 17 14 15 0 0 53 30 21
2011 Non-Aboriginal 15 28 17 18 18 3 2 45 38 698
2008 Aboriginal 39 18 24 0 19 0 0 57 19 11
2008 Non-Aboriginal 18 28 18 17 13 4 1 48 33 632

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 11 18 19 18 21 12 0 33 45 26
2018 Non-Aboriginal 19 24 15 15 20 4 4 46 37 665
2017 Aboriginal 28 4 10 28 14 15 0 38 50 21
2017 Non-Aboriginal 16 24 17 17 20 3 4 43 39 657
2014 Aboriginal 11 14 10 20 31 10 4 29 60 20
2014 Non-Aboriginal 14 22 16 18 23 3 4 39 44 678
2011 Aboriginal 9 19 4 28 34 0 6 30 65 21
2011 Non-Aboriginal 11 20 17 19 27 1 5 33 50 698
2008 Aboriginal 21 10 10 40 19 0 0 31 59 11
2008 Non-Aboriginal 12 25 15 18 22 4 4 41 43 634

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 45 18 11 5 7 0 63 18 26
2018 Non-Aboriginal 22 38 20 10 7 3 0 63 17 663
2017 Aboriginal 38 13 36 4 0 5 4 56 5 21
2017 Non-Aboriginal 23 37 19 11 6 5 0 63 17 656

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 34 12 8 3 4 0 76 12 26
2018 Non-Aboriginal 41 36 14 4 2 4 0 80 6 658
2017 Aboriginal 40 38 13 0 0 5 4 85 0 21
2017 Non-Aboriginal 40 33 14 3 3 6 0 78 7 653
2014 Aboriginal 41 29 5 9 10 6 0 74 21 20
2014 Non-Aboriginal 43 34 11 4 3 4 0 81 7 678

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 37 8 12 5 0 0 75 17 26
2018 Non-Aboriginal 42 37 12 6 1 2 0 80 7 657
2017 Aboriginal 44 51 0 5 0 0 0 95 5 21
2017 Non-Aboriginal 39 39 11 5 2 2 0 81 8 658
2014 Aboriginal 54 23 5 6 6 6 0 82 12 20
2014 Non-Aboriginal 43 35 10 6 2 2 0 80 9 677
2011 Aboriginal 29 28 15 20 8 0 0 57 28 21
2011 Non-Aboriginal 30 41 14 7 6 2 0 72 14 698

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 46 31 14 9 0 0 0 77 9 26
2018 Non-Aboriginal 50 33 8 5 4 0 0 83 9 658
2017 Aboriginal 56 25 19 0 0 0 0 81 0 21
2017 Non-Aboriginal 47 37 7 5 3 0 0 85 8 656
2014 Aboriginal 51 39 0 4 6 0 0 91 9 20
2014 Non-Aboriginal 51 35 7 5 2 0 0 86 7 678
2011 Aboriginal 37 37 10 9 8 0 0 74 17 21
2011 Non-Aboriginal 36 39 12 8 5 1 0 76 13 696
2008 Aboriginal 57 16 10 8 9 0 0 73 17 11
2008 Non-Aboriginal 40 37 11 7 5 1 0 77 12 635

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 24 12 11 8 0 0 69 19 26
2018 Non-Aboriginal 36 33 14 9 7 1 0 70 15 658
2017 Aboriginal 54 22 19 5 0 0 0 76 5 21
2017 Non-Aboriginal 37 31 18 9 5 1 0 69 13 657
2014 Aboriginal 35 23 17 8 17 0 0 58 25 20
2014 Non-Aboriginal 32 36 15 11 5 1 0 68 16 678
2011 Aboriginal 30 43 10 0 17 0 0 74 17 21
2011 Non-Aboriginal 24 34 22 13 6 1 0 59 19 698

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 24 16 12 3 0 0 69 15 26
2018 Non-Aboriginal 37 36 13 8 5 0 0 73 14 657
2017 Aboriginal 48 37 9 0 5 0 0 85 5 21
2017 Non-Aboriginal 38 35 13 8 5 1 0 74 13 654
2014 Aboriginal 35 23 17 13 12 0 0 58 25 20
2014 Non-Aboriginal 33 37 13 12 4 0 0 70 16 677
2011 Aboriginal 20 43 14 6 17 0 0 64 22 21
2011 Non-Aboriginal 26 39 17 12 6 0 0 65 18 700
2008 Aboriginal 57 10 25 0 8 0 0 67 8 11
2008 Non-Aboriginal 32 38 13 11 5 1 0 72 15 635

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 24 19 13 6 4 0 60 19 25
2018 Non-Aboriginal 34 26 16 12 7 4 1 63 20 662
2017 Aboriginal 48 32 4 12 0 4 0 84 12 21
2017 Non-Aboriginal 32 30 18 9 6 3 1 65 16 656
2014 Aboriginal 34 16 15 15 15 5 0 52 32 20
2014 Non-Aboriginal 32 24 19 13 8 5 1 59 22 677
2011 Aboriginal 39 22 14 4 17 5 0 64 22 21
2011 Non-Aboriginal 26 28 18 12 11 4 1 57 24 697
2008 Aboriginal 39 18 35 0 8 0 0 57 8 11
2008 Non-Aboriginal 29 26 15 12 9 5 4 61 23 634
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Aboriginal 28 32 40 26
2018 Non-Aboriginal 28 35 36 669
2017 Aboriginal 13 55 32 21
2017 Non-Aboriginal 23 40 37 658
2014 Aboriginal 18 36 46 20
2014 Non-Aboriginal 26 39 35 678
2011 Aboriginal 25 42 34 21
2011 Non-Aboriginal 32 33 35 698
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 11 19 10 9 18 3 52 23 26
2018 Non-Aboriginal 19 19 20 4 4 28 5 58 12 660
2017 Aboriginal 28 14 35 4 0 9 9 52 5 21
2017 Non-Aboriginal 19 19 17 5 5 27 7 58 17 658
2014 Aboriginal 15 25 34 0 16 10 0 44 17 20
2014 Non-Aboriginal 15 17 18 7 4 31 7 53 18 678

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 13 22 10 5 4 3 60 16 26
2018 Non-Aboriginal 32 31 19 5 2 11 1 71 8 657
2017 Aboriginal 45 19 22 4 0 9 0 71 5 20
2017 Non-Aboriginal 30 34 16 5 4 10 1 72 10 653
2014 Aboriginal 29 21 31 4 10 6 0 53 14 20
2014 Non-Aboriginal 24 29 18 7 3 17 2 65 12 678
2011 Aboriginal 26 27 25 4 13 4 0 55 18 20
2011 Non-Aboriginal 29 36 18 7 3 6 0 69 11 695
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 12 28 0 10 19 0 53 12 25
2018 Non-Aboriginal 20 17 21 4 2 31 5 58 10 662
2017 Aboriginal 31 9 35 0 0 26 0 53 0 21
2017 Non-Aboriginal 20 17 17 3 3 33 7 61 10 657
2014 Aboriginal 19 14 19 9 6 20 12 50 22 20
2014 Non-Aboriginal 19 15 18 3 2 36 7 59 9 677

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 20 25 6 5 4 0 62 12 25
2018 Non-Aboriginal 33 30 19 4 2 12 1 72 7 666
2017 Aboriginal 45 24 16 0 0 16 0 81 0 21
2017 Non-Aboriginal 33 33 13 3 3 13 2 78 7 656
2014 Aboriginal 25 30 24 4 6 12 0 62 11 20
2014 Non-Aboriginal 31 26 18 3 2 19 1 71 7 678
2011 Aboriginal 29 25 34 0 8 4 0 56 8 21
2011 Non-Aboriginal 33 35 17 4 2 8 0 75 7 698
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 10 33 16 8 0 6 40 25 26
2018 Non-Aboriginal 19 22 22 16 18 1 2 42 35 665
2017 Aboriginal 35 11 19 16 14 0 4 48 31 21
2017 Non-Aboriginal 16 24 21 14 23 1 2 41 38 656

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 24 17 16 18 0 0 49 34 25
2018 Non-Aboriginal 15 22 30 18 15 1 1 37 33 666
2017 Aboriginal 27 29 17 13 15 0 0 55 28 21
2017 Non-Aboriginal 14 23 27 17 16 1 2 38 34 656

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 38 12 12 19 0 0 58 30 26
2018 Non-Aboriginal 22 26 27 13 9 1 1 49 23 664
2017 Aboriginal 35 38 0 11 15 0 0 74 26 20
2017 Non-Aboriginal 21 31 21 11 12 0 3 54 24 657

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 30 15 6 18 5 3 56 27 25
2018 Non-Aboriginal 17 22 25 19 15 1 1 40 35 663
2017 Aboriginal 20 26 14 19 21 0 0 45 41 21
2017 Non-Aboriginal 14 20 26 18 20 1 1 35 39 655

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 17 7 3 7 0 13 80 12 26
2018 Non-Aboriginal 43 19 14 7 8 1 8 68 16 665
2017 Aboriginal 36 16 10 13 0 0 26 70 17 21
2017 Non-Aboriginal 39 22 14 6 7 1 10 69 15 654

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 26 19 0 16 0 0 65 16 26
2018 Non-Aboriginal 32 21 23 10 11 1 2 54 22 665
2017 Aboriginal 50 18 18 4 5 0 4 71 10 21
2017 Non-Aboriginal 28 26 22 13 7 1 2 56 21 652

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 27 19 11 0 3 5 66 12 26
2018 Non-Aboriginal 28 34 21 9 6 1 2 64 15 664
2017 Aboriginal 46 31 18 5 0 0 0 77 5 21
2017 Non-Aboriginal 27 31 21 11 6 1 3 60 18 652

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 44 18 16 0 0 0 66 16 26
2018 Non-Aboriginal 24 29 24 13 9 1 1 54 22 664
2017 Aboriginal 19 35 29 14 3 0 0 54 17 21
2017 Non-Aboriginal 23 31 21 15 8 0 2 55 23 652

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 33 9 8 3 0 0 80 11 26
2018 Non-Aboriginal 32 28 23 9 5 1 1 62 15 664
2017 Aboriginal 27 35 25 4 5 0 4 64 10 21
2017 Non-Aboriginal 32 30 21 9 5 2 2 64 15 653

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 34 22 6 11 4 0 59 18 25
2018 Non-Aboriginal 34 27 22 10 5 1 1 62 16 658
2017 Aboriginal 36 34 21 0 5 0 4 72 6 21
2017 Non-Aboriginal 31 31 20 10 4 1 2 64 15 647

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 55 25 10 4 3 0 2 82 8 25
2018 Non-Aboriginal 51 24 12 4 6 1 2 77 10 659
2017 Aboriginal 63 4 23 0 0 0 9 75 0 21
2017 Non-Aboriginal 53 26 12 5 2 0 2 80 7 655

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 10 18 5 0 3 2 76 5 26
2018 Non-Aboriginal 68 16 5 2 3 1 5 90 5 661

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 14 5 5 4 3 7 85 10 26
2018 Non-Aboriginal 72 12 6 3 2 1 4 89 5 662
2017 Aboriginal 82 5 0 5 0 0 8 94 6 21
2017 Non-Aboriginal 73 12 6 2 3 0 4 89 6 654

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 65 23 8 5 0 0 0 87 5 26
2018 Non-Aboriginal 56 25 11 2 3 1 3 84 5 661
2017 Aboriginal 74 17 9 0 0 0 0 91 0 21
2017 Non-Aboriginal 56 26 9 3 3 0 3 84 6 656

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 59 21 5 8 7 0 0 80 15 26
2018 Non-Aboriginal 57 20 11 5 4 1 3 80 9 658
2017 Aboriginal 65 16 14 0 0 0 4 85 0 21
2017 Non-Aboriginal 59 23 7 3 4 0 2 85 8 654

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 61 14 3 0 0 0 22 97 0 24
2018 Non-Aboriginal 54 12 5 2 0 1 26 90 3 656
2017 Aboriginal 60 10 10 4 0 0 15 83 5 21
2017 Non-Aboriginal 55 13 6 1 2 0 24 88 4 656

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 76 10 0 10 5 0 0 86 14 26
2018 Non-Aboriginal 59 18 10 3 2 1 7 83 6 660
2017 Aboriginal 85 4 0 7 0 4 0 93 7 20
2017 Non-Aboriginal 61 19 9 3 2 0 7 86 5 650

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 8 14 13 13 0 0 59 26 26
2018 Non-Aboriginal 51 15 12 6 10 1 5 70 17 661
2017 Aboriginal 70 4 4 12 5 0 4 78 18 21
2017 Non-Aboriginal 52 19 10 5 9 1 4 74 15 657

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 58 25 8 3 3 0 2 85 7 25
2018 Non-Aboriginal 51 27 13 3 2 1 4 81 5 661
2017 Aboriginal 61 26 5 0 0 0 8 95 0 21
2017 Non-Aboriginal 49 28 12 3 3 0 5 81 6 654

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 24 28 22 18 7 0 0 53 25 26
2018 Non-Aboriginal 13 29 35 16 6 1 0 42 22 667
2017 Aboriginal 22 28 45 4 0 0 0 50 4 21
2017 Non-Aboriginal 11 27 40 15 6 0 1 39 21 656

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 32 22 16 18 0 0 34 44 26
2018 Non-Aboriginal 10 19 37 22 11 1 1 33 30 653
2017 Aboriginal 0 25 41 24 6 0 4 31 26 21
2017 Non-Aboriginal 7 21 40 22 8 0 1 31 29 656

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 30 26 13 5 5 0 55 19 26
2018 Non-Aboriginal 25 38 19 8 5 5 0 66 15 667
2017 Aboriginal 21 34 23 14 4 3 0 57 19 21
2017 Non-Aboriginal 17 38 17 12 8 7 0 60 21 656

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 24 12 29 4 5 0 53 35 26
2018 Non-Aboriginal 21 36 17 14 10 2 0 59 24 668
2017 Aboriginal 16 39 29 11 6 0 0 55 16 20
2017 Non-Aboriginal 18 38 18 16 8 3 0 57 25 656
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 27 20 8 8 0 0 37 63 26
2018 Non-Aboriginal 26 23 22 12 14 3 1 27 73 669
2017 Aboriginal 28 30 9 15 10 4 4 30 70 21
2017 Non-Aboriginal 22 22 21 12 17 5 1 23 77 657

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 14 16
2018 Non-Aboriginal 26 473
2017 Aboriginal 20 12
2017 Non-Aboriginal 25 472

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 39 16
2018 Non-Aboriginal 39 473
2017 Aboriginal 36 12
2017 Non-Aboriginal 34 472

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 16
2018 Non-Aboriginal 23 473
2017 Aboriginal 7 12
2017 Non-Aboriginal 19 472

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 30 16
2018 Non-Aboriginal 41 473
2017 Aboriginal 43 12
2017 Non-Aboriginal 39 472

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Aboriginal 12 16
2018 Non-Aboriginal 7 473
2017 Aboriginal 9 12
2017 Non-Aboriginal 8 472

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 35 16
2018 Non-Aboriginal 32 473

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Aboriginal 49 16
2018 Non-Aboriginal 34 473
2017 Aboriginal 56 12
2017 Non-Aboriginal 48 472

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Aboriginal 13 38 17 12 5 15 16
2018 Non-Aboriginal 5 49 16 12 5 13 452
2017 Aboriginal 0 42 33 0 9 16 12
2017 Non-Aboriginal 6 51 18 9 4 12 455

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 34 66 16
2018 Non-Aboriginal 33 67 465

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 4 18 32 5 21 0 21 27 33 16
2018 Non-Aboriginal 11 25 17 18 20 2 7 40 42 468
2017 Aboriginal 26 0 16 5 40 0 13 30 52 13
2017 Non-Aboriginal 10 24 14 18 22 3 9 39 45 475

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 8 28 15 36 0 13 9 59 16
2018 Non-Aboriginal 4 14 15 17 42 2 6 19 64 469
2017 Aboriginal 8 0 16 23 53 0 0 8 76 13
2017 Non-Aboriginal 2 9 12 14 55 3 6 12 75 475

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 11 20 6 16 0 7 54 25 26
2018 Non-Aboriginal 39 16 16 9 8 2 10 62 20 666
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