2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 36 10 14 7 0 0 69 21 49
2018 Not a person with a disability 31 43 8 14 3 0 0 74 17 643
2017 Person with a disability 39 34 6 8 13 0 0 73 21 41
2017 Not a person with a disability 33 43 11 10 3 0 1 76 13 634
2014 Person with a disability 34 35 11 8 12 0 0 69 20 41
2014 Not a person with a disability 32 40 13 11 4 0 0 72 15 654
2011 Person with a disability 21 39 6 26 5 0 3 62 32 38
2011 Not a person with a disability 30 36 15 11 6 0 1 68 17 675
2008 Person with a disability 36 29 13 15 5 0 3 66 20 42
2008 Not a person with a disability 34 38 13 10 4 0 1 72 14 605

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 33 11 4 3 0 0 83 7 48
2018 Not a person with a disability 48 34 9 6 3 0 0 82 9 640
2017 Person with a disability 58 27 6 8 0 0 0 86 8 40
2017 Not a person with a disability 47 36 7 7 2 0 0 83 10 632
2014 Person with a disability 48 19 23 5 5 0 0 67 10 41
2014 Not a person with a disability 43 36 11 7 3 0 0 79 10 655
2011 Person with a disability 43 36 7 6 9 0 0 78 15 38
2011 Not a person with a disability 43 35 11 6 4 0 0 78 11 675
2008 Person with a disability 44 27 12 17 0 0 0 71 17 42
2008 Not a person with a disability 43 36 9 7 4 0 0 79 11 605

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 55 33 2 5 5 0 0 88 10 47
2018 Not a person with a disability 52 32 8 4 4 0 0 84 8 636
2017 Person with a disability 65 20 6 0 9 0 0 85 9 40
2017 Not a person with a disability 53 31 6 6 4 0 0 85 10 632
2014 Person with a disability 49 33 5 5 8 0 0 82 13 41
2014 Not a person with a disability 49 34 7 6 4 0 0 83 10 654
2011 Person with a disability 45 38 5 2 9 0 0 84 11 38
2011 Not a person with a disability 44 35 8 6 6 0 1 80 12 673
2008 Person with a disability 52 29 5 13 0 2 0 82 13 42
2008 Not a person with a disability 45 35 8 5 5 0 0 81 11 605

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 31 16 4 9 0 2 70 14 49
2018 Not a person with a disability 43 30 13 8 5 1 1 73 14 638
2017 Person with a disability 37 29 11 9 5 0 8 72 16 40
2017 Not a person with a disability 40 35 9 9 5 0 1 76 14 631
2014 Person with a disability 41 26 7 11 15 0 0 67 26 41
2014 Not a person with a disability 40 30 12 10 6 0 2 72 16 654
2011 Person with a disability 31 27 16 21 6 0 0 58 26 38
2011 Not a person with a disability 34 36 12 8 7 1 1 72 15 675

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 54 31 10 2 3 0 0 85 5 47
2018 Not a person with a disability 44 37 10 6 3 0 0 82 9 642
2017 Person with a disability 50 40 4 3 3 0 0 90 6 40
2017 Not a person with a disability 40 43 8 6 3 0 0 83 8 632
2014 Person with a disability 39 34 17 4 6 0 0 73 10 41
2014 Not a person with a disability 37 43 11 7 3 0 0 80 10 655
2011 Person with a disability 40 37 10 6 6 0 0 77 12 38
2011 Not a person with a disability 36 40 11 7 5 0 0 76 12 673
2008 Person with a disability 51 30 8 7 4 0 0 81 11 42
2008 Not a person with a disability 42 34 14 5 5 0 0 76 10 599

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 20 27 10 22 0 0 41 32 49
2018 Not a person with a disability 28 34 15 12 10 1 0 62 22 640
2017 Person with a disability 23 25 13 11 28 0 0 47 39 40
2017 Not a person with a disability 28 36 10 15 10 0 0 65 25 633
2014 Person with a disability 24 31 13 15 16 0 0 56 32 41
2014 Not a person with a disability 24 37 16 13 9 0 0 62 22 655
2011 Person with a disability 19 39 11 11 21 0 0 58 31 37
2011 Not a person with a disability 20 33 17 17 13 0 0 54 29 675

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 41 11 8 9 0 0 73 17 49
2018 Not a person with a disability 36 40 11 8 5 0 0 76 13 639
2017 Person with a disability 33 37 13 7 10 0 0 70 18 40
2017 Not a person with a disability 32 47 11 6 4 0 0 79 10 632

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 54 36 0 2 5 3 0 93 7 48
2018 Not a person with a disability 57 33 6 2 1 1 0 91 4 639
2017 Person with a disability 39 37 10 6 6 0 2 78 12 40
2017 Not a person with a disability 47 41 7 3 2 1 0 88 5 631
2014 Person with a disability 47 31 10 10 3 0 0 77 13 41
2014 Not a person with a disability 51 35 7 3 3 0 0 87 6 654
2011 Person with a disability 44 31 11 5 5 3 0 78 10 37
2011 Not a person with a disability 44 38 8 6 4 0 0 83 9 675
2008 Person with a disability 63 23 5 7 0 2 0 88 7 42
2008 Not a person with a disability 53 36 6 3 2 0 0 89 5 602

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 30 14 10 19 0 0 58 28 48
2018 Not a person with a disability 36 33 13 9 9 0 0 69 18 642
2017 Person with a disability 23 30 3 20 24 0 0 53 44 40
2017 Not a person with a disability 33 37 10 11 8 1 0 71 19 630

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 69 23 6 0 3 0 0 92 3 48
2018 Not a person with a disability 61 28 8 2 0 0 0 90 2 634
2017 Person with a disability 64 25 11 0 0 0 0 89 0 40
2017 Not a person with a disability 58 34 6 2 0 0 0 92 3 631
2014 Person with a disability 61 29 4 0 6 0 0 90 6 41
2014 Not a person with a disability 64 27 6 1 1 0 0 91 2 654
2011 Person with a disability 63 26 11 0 0 0 0 89 0 37
2011 Not a person with a disability 62 28 6 3 1 0 0 90 4 672

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 45 12 8 12 0 0 69 20 48
2018 Not a person with a disability 32 35 16 9 7 0 1 67 17 636
2017 Person with a disability 27 29 8 21 13 3 0 57 34 41
2017 Not a person with a disability 32 42 11 9 6 0 0 74 16 631
2014 Person with a disability 29 35 5 11 20 0 0 64 31 41
2014 Not a person with a disability 25 43 12 13 6 0 0 68 19 654
2011 Person with a disability 23 29 12 11 25 0 0 52 36 38
2011 Not a person with a disability 27 39 12 12 9 0 0 67 21 671

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 36 13 11 11 0 3 64 23 48
2018 Not a person with a disability 36 34 14 9 6 0 1 71 15 639
2017 Person with a disability 27 24 18 12 15 0 3 53 28 41
2017 Not a person with a disability 35 38 12 11 4 0 0 74 15 633
2014 Person with a disability 24 30 7 13 26 0 0 55 38 40
2014 Not a person with a disability 30 36 16 10 6 0 1 67 16 654

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 35 19 7 11 0 0 63 18 46
2018 Not a person with a disability 31 36 16 12 6 0 0 67 18 637
2017 Person with a disability 32 39 5 13 10 0 0 71 23 41
2017 Not a person with a disability 31 38 13 13 5 0 0 69 18 632
2014 Person with a disability 41 27 10 8 14 0 0 68 22 41
2014 Not a person with a disability 31 37 15 10 6 0 0 69 16 655
2011 Person with a disability 31 40 11 18 0 0 0 71 18 38
2011 Not a person with a disability 31 39 13 11 5 0 0 71 16 671

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 37 8 3 5 0 0 84 8 46
2018 Not a person with a disability 48 35 9 5 2 0 0 83 8 640
2017 Person with a disability 41 42 7 8 3 0 0 82 10 41
2017 Not a person with a disability 44 43 7 5 2 0 0 86 7 631
2014 Person with a disability 55 25 9 5 5 0 0 81 10 41
2014 Not a person with a disability 45 37 11 4 2 1 0 83 7 654
2011 Person with a disability 45 32 14 2 6 0 0 77 9 38
2011 Not a person with a disability 41 40 10 5 3 0 0 82 8 676
2008 Person with a disability 49 32 15 0 4 0 0 81 4 42
2008 Not a person with a disability 47 36 9 4 3 0 0 84 7 604

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 26 16 14 8 0 0 63 21 49
2018 Not a person with a disability 35 31 16 11 6 1 0 67 17 642
2017 Person with a disability 47 23 10 8 12 0 0 70 20 41
2017 Not a person with a disability 34 37 16 8 4 0 1 71 13 631
2014 Person with a disability 45 23 11 8 13 0 0 68 20 41
2014 Not a person with a disability 42 31 16 6 5 0 0 73 12 654
2011 Person with a disability 39 29 8 15 6 0 3 70 22 38
2011 Not a person with a disability 37 31 16 9 7 0 0 68 16 674
2008 Person with a disability 49 29 9 7 4 0 2 80 11 42
2008 Not a person with a disability 32 33 19 9 6 0 1 65 15 603

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 25 26 22 7 0 2 30 44 49
2018 Not a person with a disability 9 27 31 22 8 2 1 31 37 639
2017 Person with a disability 12 40 13 19 12 0 3 33 54 40
2017 Not a person with a disability 11 22 38 16 8 2 4 25 34 629
2014 Person with a disability 15 21 41 17 2 0 5 20 37 41
2014 Not a person with a disability 6 20 35 25 10 1 3 37 26 653
2011 Person with a disability 14 41 26 14 2 0 3 17 56 38
2011 Not a person with a disability 11 25 29 19 11 1 4 32 39 673
2008 Person with a disability 0 16 47 14 12 2 9 30 18 42
2008 Not a person with a disability 12 22 32 20 9 2 3 31 36 603

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 18 27 13 15 2 2 29 42 49
2018 Not a person with a disability 14 26 27 19 11 3 2 31 41 634
2017 Person with a disability 27 29 23 8 11 2 0 20 57 41
2017 Not a person with a disability 12 21 28 19 11 4 5 33 36 629
2014 Person with a disability 21 35 22 15 2 0 5 18 58 41
2014 Not a person with a disability 10 20 30 21 13 3 3 36 32 655
2011 Person with a disability 24 24 21 15 13 3 0 29 49 38
2011 Not a person with a disability 13 20 27 21 14 1 4 36 36 674
2008 Person with a disability 12 4 27 35 7 7 9 50 18 42
2008 Not a person with a disability 11 18 32 18 13 3 5 34 32 598

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 18 32 12 11 5 5 25 39 49
2018 Not a person with a disability 10 19 25 25 12 3 6 40 32 635
2017 Person with a disability 12 12 27 20 21 0 8 45 26 41
2017 Not a person with a disability 9 14 29 21 13 4 10 40 26 629
2014 Person with a disability 16 24 14 20 14 3 10 38 45 41
2014 Not a person with a disability 9 16 28 23 12 3 9 40 28 654
2011 Person with a disability 12 29 26 19 6 6 3 27 45 38
2011 Not a person with a disability 12 19 28 19 11 2 9 34 35 673
2008 Person with a disability 4 17 37 18 11 4 9 34 24 42
2008 Not a person with a disability 10 20 30 20 12 2 6 35 32 599

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 18 24 22 24 0 0 46 30 47
2018 Not a person with a disability 9 15 34 24 14 2 2 40 25 634
2017 Person with a disability 17 15 32 20 13 0 2 34 33 41
2017 Not a person with a disability 8 17 28 29 14 2 3 45 26 626
2014 Person with a disability 12 17 34 22 10 0 5 34 30 41
2014 Not a person with a disability 6 14 30 30 16 1 3 48 21 651
2011 Person with a disability 8 15 40 27 8 0 3 35 24 38
2011 Not a person with a disability 7 15 34 26 12 1 5 41 23 672
2008 Person with a disability 2 9 39 32 12 2 5 47 12 42
2008 Not a person with a disability 6 15 35 23 16 1 4 41 22 597

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 16 25 14 18 0 0 32 43 48
2018 Not a person with a disability 16 23 28 15 13 2 2 30 41 640
2017 Person with a disability 30 24 20 8 15 2 0 24 56 40
2017 Not a person with a disability 17 22 27 17 11 2 4 30 41 627
2014 Person with a disability 27 14 32 13 12 0 2 26 42 41
2014 Not a person with a disability 15 21 30 19 11 1 3 32 37 653
2011 Person with a disability 24 26 24 18 6 3 0 24 51 38
2011 Not a person with a disability 16 20 29 17 11 2 6 30 39 672
2008 Person with a disability 5 12 38 27 10 4 4 40 19 42
2008 Not a person with a disability 12 22 28 19 13 1 5 34 37 598

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 21 19 17 24 0 2 41 39 47
2018 Not a person with a disability 15 23 27 18 10 4 2 29 41 636
2017 Person with a disability 19 22 32 12 15 0 0 27 41 41
2017 Not a person with a disability 14 21 27 18 12 4 4 32 38 629
2014 Person with a disability 21 26 24 16 5 0 7 23 51 41
2014 Not a person with a disability 13 19 26 22 13 3 5 37 34 654
2011 Person with a disability 20 21 31 19 9 0 0 28 41 37
2011 Not a person with a disability 12 19 27 23 13 3 5 38 33 670
2008 Person with a disability 12 17 25 23 17 2 3 42 31 42
2008 Not a person with a disability 13 20 26 19 13 3 5 35 37 600

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 21 18 18 19 2 2 38 43 49
2018 Not a person with a disability 13 17 33 20 10 4 3 33 32 637
2017 Person with a disability 20 13 27 20 18 0 3 39 34 41
2017 Not a person with a disability 9 20 33 18 12 4 5 33 31 631
2014 Person with a disability 10 14 38 23 5 0 11 31 26 41
2014 Not a person with a disability 8 17 33 21 12 2 6 36 28 654
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 33 12 10 11 5 4 63 23 49
2018 Not a person with a disability 24 32 20 10 4 7 4 62 15 636
2017 Person with a disability 25 23 20 15 13 4 0 50 29 41
2017 Not a person with a disability 29 34 13 10 4 7 4 70 15 633
2014 Person with a disability 29 42 10 2 11 3 2 75 15 41
2014 Not a person with a disability 32 33 16 9 4 3 3 69 14 655

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 26 10 8 14 0 0 68 22 49
2018 Not a person with a disability 48 29 9 8 5 1 0 78 13 636
2017 Person with a disability 43 21 8 15 13 0 0 65 28 41
2017 Not a person with a disability 47 31 8 8 5 2 0 79 13 635
2014 Person with a disability 46 30 7 8 9 0 0 76 17 41
2014 Not a person with a disability 52 28 9 7 3 1 0 81 10 655

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 24 11 22 11 16 0 48 39 49
2018 Not a person with a disability 13 25 19 16 10 15 2 46 31 630
2017 Person with a disability 10 14 21 5 16 26 8 36 33 41
2017 Not a person with a disability 12 24 18 15 11 17 3 45 32 632
2014 Person with a disability 17 14 9 11 30 9 10 38 51 41
2014 Not a person with a disability 15 25 19 16 12 11 2 47 31 655

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 35 9 7 4 0 0 80 11 49
2018 Not a person with a disability 55 34 7 2 1 0 0 90 4 635
2017 Person with a disability 52 25 10 10 3 0 0 77 13 40
2017 Not a person with a disability 50 37 7 3 2 0 0 87 6 632
2014 Person with a disability 50 38 5 5 2 0 0 88 7 40
2014 Not a person with a disability 46 39 7 6 1 0 0 85 8 655

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 35 5 16 2 0 2 76 18 49
2018 Not a person with a disability 43 39 10 4 2 2 0 84 6 636
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 31 11 5 17 0 0 67 22 48
2018 Not a person with a disability 37 38 12 6 5 1 0 76 11 635
2017 Person with a disability 23 45 12 6 12 0 2 69 18 41
2017 Not a person with a disability 39 37 10 8 4 1 1 78 12 634
2014 Person with a disability 35 25 16 7 17 0 0 60 24 41
2014 Not a person with a disability 36 36 13 9 5 0 1 73 14 655
2011 Person with a disability 24 26 27 13 5 0 6 53 19 38
2011 Not a person with a disability 34 33 14 10 7 0 1 68 18 675
2008 Person with a disability 38 32 7 10 12 2 0 71 22 41
2008 Not a person with a disability 35 31 14 10 9 1 1 67 19 605

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 33 8 7 8 2 0 76 16 47
2018 Not a person with a disability 49 31 11 5 2 1 0 82 7 635
2017 Person with a disability 40 27 11 4 10 7 0 73 16 41
2017 Not a person with a disability 48 32 9 6 3 2 1 82 9 634
2014 Person with a disability 51 15 9 19 2 3 0 68 22 41
2014 Not a person with a disability 46 32 12 4 3 2 1 80 8 655
2011 Person with a disability 30 31 19 9 4 0 6 65 15 38
2011 Not a person with a disability 39 33 13 7 5 2 1 74 13 676
2008 Person with a disability 48 17 19 5 9 2 0 67 14 42
2008 Not a person with a disability 43 27 14 5 7 4 1 73 13 605

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 35 12 9 8 0 0 71 17 48
2018 Not a person with a disability 46 36 7 7 3 0 1 83 10 632
2017 Person with a disability 33 38 10 7 10 0 2 72 17 41
2017 Not a person with a disability 45 35 8 7 3 1 1 82 10 633
2014 Person with a disability 41 31 9 11 7 0 0 72 18 41
2014 Not a person with a disability 44 32 12 8 3 0 0 77 12 654
2011 Person with a disability 29 34 16 15 5 0 0 63 21 38
2011 Not a person with a disability 38 35 10 11 6 0 1 74 17 673
2008 Person with a disability 40 28 11 7 11 0 3 70 19 42
2008 Not a person with a disability 40 33 10 8 7 1 0 74 16 605

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 56 17 9 7 9 3 0 75 16 47
2018 Not a person with a disability 56 25 8 6 3 1 0 82 10 633
2017 Person with a disability 47 20 9 12 10 2 0 68 23 41
2017 Not a person with a disability 58 24 8 4 3 2 0 84 8 635

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 29 10 7 10 0 0 72 18 48
2018 Not a person with a disability 52 28 9 7 4 1 0 80 11 631
2017 Person with a disability 41 24 16 7 10 2 0 66 18 41
2017 Not a person with a disability 55 26 9 6 4 0 0 81 10 633
2014 Person with a disability 43 29 5 14 9 0 0 72 23 41
2014 Not a person with a disability 50 30 10 5 4 1 0 81 9 655
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 36 10 8 13 8 0 66 23 49
2018 Not a person with a disability 29 29 19 9 6 8 1 64 16 638
2017 Person with a disability 25 17 24 10 11 13 0 48 24 41
2017 Not a person with a disability 29 36 15 8 5 7 0 70 15 634
2014 Person with a disability 17 42 10 10 14 8 0 64 26 41
2014 Not a person with a disability 26 33 18 10 4 9 0 65 15 655
2011 Person with a disability 31 21 28 2 15 3 0 53 18 38
2011 Not a person with a disability 19 31 21 10 11 7 1 54 23 674

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 29 18 20 14 0 0 48 34 49
2018 Not a person with a disability 27 31 19 12 8 2 0 60 21 640
2017 Person with a disability 20 17 17 27 13 5 0 40 43 41
2017 Not a person with a disability 24 35 15 17 7 3 0 61 24 633
2014 Person with a disability 15 30 12 17 20 2 3 48 40 41
2014 Not a person with a disability 21 32 19 15 8 4 0 55 24 654
2011 Person with a disability 26 34 9 18 13 0 0 60 31 37
2011 Not a person with a disability 16 31 22 12 14 5 1 50 27 671
2008 Person with a disability 27 37 16 5 13 3 0 65 19 42
2008 Not a person with a disability 23 29 22 11 9 5 1 55 22 604

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 27 24 15 18 2 0 42 33 48
2018 Not a person with a disability 18 30 22 14 9 7 0 52 24 637
2017 Person with a disability 16 22 8 17 24 12 0 44 47 41
2017 Not a person with a disability 16 33 18 19 9 6 0 52 29 633
2014 Person with a disability 15 25 14 15 25 5 0 42 43 41
2014 Not a person with a disability 14 26 23 19 10 8 0 45 31 653
2011 Person with a disability 11 29 20 10 27 3 0 41 38 37
2011 Not a person with a disability 10 31 22 19 10 8 0 44 32 674
2008 Person with a disability 17 39 11 15 9 9 0 62 27 42
2008 Not a person with a disability 14 26 22 18 9 10 0 45 30 604

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 26 16 21 18 4 0 43 40 49
2018 Not a person with a disability 17 33 16 19 11 3 0 52 31 637
2017 Person with a disability 12 25 11 14 28 10 0 42 46 41
2017 Not a person with a disability 15 37 16 19 8 5 0 55 29 633
2014 Person with a disability 10 29 8 19 32 2 0 40 52 41
2014 Not a person with a disability 16 31 20 17 11 5 0 49 29 653
2011 Person with a disability 8 25 20 25 19 3 0 34 45 37
2011 Not a person with a disability 12 38 18 17 12 3 0 52 30 675
2008 Person with a disability 22 32 17 19 11 0 0 53 30 42
2008 Not a person with a disability 17 36 15 19 10 4 0 54 30 604
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 42 9 14 9 0 0 68 23 47
2018 Not a person with a disability 25 45 15 10 4 1 0 71 14 640
2017 Person with a disability 28 46 12 3 8 0 3 76 11 41
2017 Not a person with a disability 28 44 14 8 4 2 0 73 13 631
2014 Person with a disability 31 31 11 10 17 0 0 63 27 41
2014 Not a person with a disability 26 42 17 9 4 2 0 70 13 654
2011 Person with a disability 28 39 23 11 0 0 0 67 11 37
2011 Not a person with a disability 25 40 17 10 6 1 0 67 16 671

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 44 7 2 9 0 0 82 12 49
2018 Not a person with a disability 41 37 10 7 3 2 0 79 11 639
2017 Person with a disability 38 24 19 5 11 3 0 64 16 41
2017 Not a person with a disability 43 36 11 6 2 2 0 81 8 633
2014 Person with a disability 36 28 6 12 10 3 5 70 24 41
2014 Not a person with a disability 38 37 11 6 3 3 1 79 10 655
2011 Person with a disability 36 25 15 17 5 3 0 63 22 37
2011 Not a person with a disability 34 34 11 10 6 4 1 72 16 672
2008 Person with a disability 53 26 9 8 4 0 0 79 12 42
2008 Not a person with a disability 40 34 11 6 5 4 1 78 11 605

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 35 18 7 9 2 0 66 16 49
2018 Not a person with a disability 35 35 18 7 3 2 0 72 10 639

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 20 13 18 21 2 5 45 42 47
2018 Not a person with a disability 21 28 16 15 9 9 3 55 27 640
2017 Person with a disability 12 16 12 15 25 20 0 35 50 41
2017 Not a person with a disability 23 28 16 12 8 9 4 58 23 633
2014 Person with a disability 15 17 12 20 22 5 9 37 48 41
2014 Not a person with a disability 16 25 15 14 13 12 5 50 32 654
2011 Person with a disability 20 12 24 16 20 2 6 35 39 38
2011 Not a person with a disability 13 19 19 14 16 13 6 39 37 675

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 14 17 18 27 2 2 35 47 49
2018 Not a person with a disability 21 33 17 14 10 3 1 57 25 641
2017 Person with a disability 18 19 13 17 27 4 2 39 47 41
2017 Not a person with a disability 22 32 19 13 8 5 1 57 22 632
2014 Person with a disability 17 32 11 10 23 5 2 53 35 41
2014 Not a person with a disability 20 29 20 14 11 5 2 52 27 655
2011 Person with a disability 16 34 10 19 15 3 3 53 36 38
2011 Not a person with a disability 15 27 17 17 18 3 2 44 38 675
2008 Person with a disability 20 29 21 13 12 5 0 51 27 42
2008 Not a person with a disability 18 27 18 17 14 4 1 48 33 603

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 17 12 18 37 2 2 30 58 49
2018 Not a person with a disability 19 24 16 14 18 4 4 47 36 641
2017 Person with a disability 13 7 18 20 36 2 4 21 60 41
2017 Not a person with a disability 16 24 16 17 19 3 4 43 39 634
2014 Person with a disability 14 22 13 13 32 7 0 39 48 41
2014 Not a person with a disability 14 22 15 19 22 3 4 39 45 655
2011 Person with a disability 8 13 22 20 25 0 11 24 51 38
2011 Not a person with a disability 11 20 16 20 27 1 4 33 50 675
2008 Person with a disability 18 18 28 16 11 3 6 40 29 42
2008 Not a person with a disability 12 26 14 18 22 4 4 41 44 605

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 33 20 12 14 2 2 52 27 49
2018 Not a person with a disability 22 39 20 10 6 3 0 64 16 639
2017 Person with a disability 19 22 28 16 8 5 2 44 26 41
2017 Not a person with a disability 23 37 19 10 5 5 0 63 16 633

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 35 11 4 9 2 0 75 13 49
2018 Not a person with a disability 41 36 13 4 2 4 0 80 6 634
2017 Person with a disability 36 20 24 3 13 2 2 59 16 41
2017 Not a person with a disability 40 34 14 3 3 6 0 80 6 630
2014 Person with a disability 44 31 5 11 10 0 0 75 21 41
2014 Not a person with a disability 43 34 11 4 2 5 0 82 6 655

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 34 17 6 7 0 0 70 13 48
2018 Not a person with a disability 42 38 12 6 1 2 0 81 7 634
2017 Person with a disability 31 34 16 8 8 2 0 67 17 41
2017 Not a person with a disability 40 40 10 5 2 2 0 82 7 635
2014 Person with a disability 55 23 5 10 7 0 0 78 17 41
2014 Not a person with a disability 43 36 11 6 2 3 0 81 8 654
2011 Person with a disability 29 41 13 9 9 0 0 69 18 37
2011 Not a person with a disability 30 40 15 7 6 2 0 72 13 675

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 40 14 4 9 0 0 74 13 49
2018 Not a person with a disability 51 32 8 5 3 0 0 84 8 635
2017 Person with a disability 43 24 13 10 10 0 0 67 21 41
2017 Not a person with a disability 48 38 7 5 2 0 0 86 7 633
2014 Person with a disability 52 27 0 14 8 0 0 79 21 41
2014 Not a person with a disability 51 36 7 4 2 0 0 87 6 655
2011 Person with a disability 32 41 16 6 6 0 0 73 11 37
2011 Not a person with a disability 37 38 11 8 5 1 0 76 13 674
2008 Person with a disability 39 37 7 9 7 0 0 76 16 42
2008 Not a person with a disability 40 37 11 7 4 1 0 77 12 607

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 29 21 14 9 0 0 56 23 49
2018 Not a person with a disability 37 34 13 8 7 1 0 72 15 634
2017 Person with a disability 33 22 22 9 14 0 0 55 23 41
2017 Not a person with a disability 38 31 17 9 4 1 0 70 13 634
2014 Person with a disability 32 34 10 8 17 0 0 66 24 41
2014 Not a person with a disability 32 35 16 11 4 1 0 68 16 655
2011 Person with a disability 25 23 30 11 11 0 0 48 22 37
2011 Not a person with a disability 25 35 21 13 6 0 0 60 19 675

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 35 15 13 7 0 0 65 20 47
2018 Not a person with a disability 37 36 13 8 5 0 0 73 14 635
2017 Person with a disability 30 27 20 12 10 0 0 57 23 41
2017 Not a person with a disability 39 36 13 7 4 1 0 75 12 631
2014 Person with a disability 35 38 8 10 9 0 0 73 19 41
2014 Not a person with a disability 33 37 14 12 4 0 0 70 16 654
2011 Person with a disability 26 35 20 11 8 0 0 61 19 37
2011 Not a person with a disability 26 39 16 12 6 0 0 65 18 677
2008 Person with a disability 41 35 10 9 5 0 0 77 14 42
2008 Not a person with a disability 32 38 13 10 5 1 0 71 15 606

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 26 16 15 6 2 4 61 22 49
2018 Not a person with a disability 34 26 16 12 8 4 1 63 20 636
2017 Person with a disability 29 26 12 12 16 2 3 57 30 41
2017 Not a person with a disability 32 30 18 9 6 4 1 66 15 633
2014 Person with a disability 35 24 11 13 14 2 0 60 28 41
2014 Not a person with a disability 32 23 19 13 8 5 1 58 22 654
2011 Person with a disability 33 24 21 3 16 3 0 59 20 37
2011 Not a person with a disability 26 28 18 12 11 4 1 57 24 674
2008 Person with a disability 39 14 22 13 9 0 4 55 23 42
2008 Not a person with a disability 29 27 15 11 9 5 4 61 22 605
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 30 38 32 49
2018 Not a person with a disability 28 35 37 646
2017 Person with a disability 32 43 25 41
2017 Not a person with a disability 23 40 37 635
2014 Person with a disability 24 45 31 41
2014 Not a person with a disability 26 39 36 655
2011 Person with a disability 26 37 36 36
2011 Not a person with a disability 33 33 34 676

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 41 15 36 0 7 0 14
2018 Not a person with a disability 11 25 35 8 15 6 183
2017 Person with a disability 31 8 8 0 39 15 13
2017 Not a person with a disability 16 15 48 6 9 6 148
2014 Person with a disability 0 20 68 12 9999 0 10
2014 Not a person with a disability 20 15 39 7 9999 20 169
2011 Person with a disability 29 9 28 25 9999 10 10
2011 Not a person with a disability 18 15 50 7 9999 10 222
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 28 72 49
2018 Not a person with a disability 12 88 641

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 13
2018 Not a person with a disability 45 72

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 6 72

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 0 72

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 9 72

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 40 13
2018 Not a person with a disability 44 72

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 47 13
2018 Not a person with a disability 36 72

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 13
2018 Not a person with a disability 30 72

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 13
2018 Not a person with a disability 25 72

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 63 13
2018 Not a person with a disability 45 72

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 13
2018 Not a person with a disability 45 72

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 13
2018 Not a person with a disability 23 72

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 16 72

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 24 69

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 12 69

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 31 17 9 15 14 2 51 29 48
2018 Not a person with a disability 20 19 20 4 3 29 5 58 11 636
2017 Person with a disability 20 15 28 8 7 18 5 45 19 41
2017 Not a person with a disability 19 18 17 5 5 27 8 58 16 635
2014 Person with a disability 11 24 20 14 14 11 5 43 34 41
2014 Not a person with a disability 15 17 18 6 4 32 7 54 16 655

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 37 25 10 7 0 0 57 17 47
2018 Not a person with a disability 33 30 19 4 2 12 1 72 7 635
2017 Person with a disability 30 30 11 10 8 11 0 68 20 41
2017 Not a person with a disability 31 33 16 5 4 10 1 72 9 629
2014 Person with a disability 22 33 14 15 10 5 0 59 26 41
2014 Not a person with a disability 24 29 19 6 3 17 2 65 11 655
2011 Person with a disability 29 37 17 12 6 0 0 66 17 38
2011 Not a person with a disability 28 36 19 6 4 7 0 69 11 670
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 19 81 48
2018 Not a person with a disability 5 95 640

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 33 23 2 9 16 4 58 13 49
2018 Not a person with a disability 21 16 21 4 2 31 5 58 9 639
2017 Person with a disability 20 12 13 15 8 26 5 47 34 41
2017 Not a person with a disability 20 17 18 3 2 33 7 62 8 634
2014 Person with a disability 17 21 17 15 8 16 7 49 29 41
2014 Not a person with a disability 19 15 18 3 2 37 7 60 8 654

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 51 15 2 7 3 0 76 9 48
2018 Not a person with a disability 34 28 19 5 2 12 1 71 7 643
2017 Person with a disability 32 23 10 9 14 10 3 63 26 40
2017 Not a person with a disability 33 33 13 3 2 13 1 78 6 634
2014 Person with a disability 29 29 16 10 8 8 0 63 19 41
2014 Not a person with a disability 31 26 18 3 2 19 1 72 6 655
2011 Person with a disability 29 46 11 6 5 4 0 78 11 38
2011 Not a person with a disability 33 34 18 3 3 8 0 74 7 674
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 6 28 17 22 0 3 31 40 48
2018 Not a person with a disability 19 22 22 17 17 1 2 42 35 643
2017 Person with a disability 23 18 17 19 21 0 2 42 40 41
2017 Not a person with a disability 16 24 21 14 23 1 2 41 37 633

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 13 26 22 14 0 0 38 36 48
2018 Not a person with a disability 14 23 29 18 15 1 1 37 33 642
2017 Person with a disability 26 13 20 19 22 0 0 39 41 41
2017 Not a person with a disability 14 24 27 17 16 1 2 38 33 633

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 19 19 11 19 0 0 51 30 48
2018 Not a person with a disability 21 27 27 13 9 1 1 49 23 642
2017 Person with a disability 25 26 14 18 16 0 0 51 34 41
2017 Not a person with a disability 22 31 21 11 12 0 3 54 24 633

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 12 16 14 27 0 0 43 41 49
2018 Not a person with a disability 16 23 25 19 15 1 1 40 34 638
2017 Person with a disability 15 17 17 25 26 0 0 32 52 41
2017 Not a person with a disability 14 20 26 17 20 1 1 36 38 632

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 16 14 3 9 0 11 70 14 48
2018 Not a person with a disability 42 20 14 7 8 1 8 68 17 643
2017 Person with a disability 35 25 9 7 8 0 16 71 18 40
2017 Not a person with a disability 39 22 15 6 7 1 10 68 15 632

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 18 26 14 13 0 3 46 27 47
2018 Not a person with a disability 32 21 23 10 12 1 1 55 22 642
2017 Person with a disability 31 5 31 14 13 0 5 39 28 40
2017 Not a person with a disability 28 27 21 13 7 1 2 57 21 630

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 24 24 14 10 0 2 52 24 46
2018 Not a person with a disability 28 34 21 9 5 1 2 65 14 644
2017 Person with a disability 34 20 25 12 8 0 0 55 21 40
2017 Not a person with a disability 27 31 20 11 6 1 3 61 18 630

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 22 18 13 18 0 2 49 32 46
2018 Not a person with a disability 24 30 24 13 8 1 1 55 21 644
2017 Person with a disability 25 25 16 23 11 0 0 50 34 40
2017 Not a person with a disability 23 31 22 14 7 0 2 55 22 630

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 26 25 10 9 0 2 55 19 47
2018 Not a person with a disability 33 29 22 9 5 1 1 63 14 643
2017 Person with a disability 23 25 24 15 8 3 2 50 25 40
2017 Not a person with a disability 32 30 21 9 5 1 2 65 14 631

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 16 26 14 12 0 2 47 26 45
2018 Not a person with a disability 34 28 21 10 5 1 1 63 15 639
2017 Person with a disability 34 22 19 15 8 0 2 57 24 40
2017 Not a person with a disability 31 31 21 10 4 1 2 64 14 625

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 19 11 4 18 0 7 65 23 42
2018 Not a person with a disability 51 25 12 4 5 1 2 78 9 642
2017 Person with a disability 46 24 18 5 5 0 2 71 10 41
2017 Not a person with a disability 54 25 12 5 2 0 2 81 7 632

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 15 16 6 7 3 4 68 14 45
2018 Not a person with a disability 69 16 5 2 2 1 5 90 4 641

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 24 15 9 4 4 4 69 15 47
2018 Not a person with a disability 74 11 5 2 2 1 4 90 5 640
2017 Person with a disability 62 9 9 6 8 0 6 76 14 41
2017 Not a person with a disability 73 12 5 2 3 0 4 89 5 631

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 39 19 0 5 0 0 77 5 48
2018 Not a person with a disability 59 23 10 3 2 1 3 85 5 639
2017 Person with a disability 59 21 13 3 0 0 4 84 3 41
2017 Not a person with a disability 55 26 9 3 3 0 2 84 6 633

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 24 19 9 6 0 0 66 15 47
2018 Not a person with a disability 59 19 10 5 4 1 3 81 9 637
2017 Person with a disability 50 16 20 2 10 0 2 67 12 41
2017 Not a person with a disability 59 24 7 3 4 0 3 85 7 631

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 54 13 6 5 0 0 22 86 6 47
2018 Not a person with a disability 55 11 5 2 0 1 26 90 3 632
2017 Person with a disability 48 12 11 0 0 0 30 84 0 41
2017 Not a person with a disability 55 13 6 1 2 0 24 88 4 633

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 20 15 7 3 0 5 75 10 46
2018 Not a person with a disability 60 17 9 3 3 1 7 84 6 640
2017 Person with a disability 55 11 11 8 0 0 14 77 9 38
2017 Not a person with a disability 61 19 9 3 2 0 7 86 4 630

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 9 26 8 8 0 10 54 18 48
2018 Not a person with a disability 52 15 11 6 10 1 5 71 18 639
2017 Person with a disability 46 9 10 15 11 0 8 60 28 41
2017 Not a person with a disability 52 19 10 5 9 1 4 75 14 634

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 28 16 8 3 0 10 70 12 47
2018 Not a person with a disability 52 27 12 2 2 1 3 83 5 639
2017 Person with a disability 30 28 16 16 6 0 4 60 23 40
2017 Not a person with a disability 51 28 12 3 2 0 5 82 5 632

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 21 35 24 10 0 0 31 34 49
2018 Not a person with a disability 14 29 35 16 5 1 0 43 21 644
2017 Person with a disability 7 19 39 20 15 0 0 26 35 41
2017 Not a person with a disability 12 28 40 14 6 0 1 40 20 633

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 30 34 12 9 0 0 21 45 47
2018 Not a person with a disability 10 19 36 23 11 1 1 34 29 632
2017 Person with a disability 15 26 33 19 7 0 0 25 41 41
2017 Not a person with a disability 7 21 41 22 8 0 1 31 28 633

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 45 18 16 4 6 0 60 21 49
2018 Not a person with a disability 26 37 19 8 6 4 0 66 14 644
2017 Person with a disability 13 32 16 18 16 5 0 47 36 41
2017 Not a person with a disability 18 38 18 12 7 7 0 61 20 633

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 25 20 21 13 2 0 45 34 49
2018 Not a person with a disability 22 37 16 14 9 3 0 60 24 645
2017 Person with a disability 10 32 18 21 19 0 0 42 40 40
2017 Not a person with a disability 18 38 18 16 7 3 0 58 24 633
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 16 23 16 15 2 2 27 73 49
2018 Not a person with a disability 26 24 21 12 14 3 1 27 73 645
2017 Person with a disability 38 17 10 9 17 7 2 42 58 41
2017 Not a person with a disability 21 23 21 12 17 5 1 22 78 634

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 34
2018 Not a person with a disability 25 455
2017 Person with a disability 8 19
2017 Not a person with a disability 26 461

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 28 34
2018 Not a person with a disability 39 455
2017 Person with a disability 11 19
2017 Not a person with a disability 35 461

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 34
2018 Not a person with a disability 22 455
2017 Person with a disability 26 19
2017 Not a person with a disability 18 461

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 34
2018 Not a person with a disability 40 455
2017 Person with a disability 39 19
2017 Not a person with a disability 38 461

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 34
2018 Not a person with a disability 7 455
2017 Person with a disability 15 19
2017 Not a person with a disability 8 461

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 34
2018 Not a person with a disability 30 455

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 34
2018 Not a person with a disability 34 455
2017 Person with a disability 70 19
2017 Not a person with a disability 47 461

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 7 35 22 4 8 23 32
2018 Not a person with a disability 5 49 16 12 5 12 436
2017 Person with a disability 14 47 11 10 3 14 20
2017 Not a person with a disability 6 51 18 9 4 12 443

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 24 76 32
2018 Not a person with a disability 34 66 449

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 2 25 15 27 21 0 10 30 53 33
2018 Not a person with a disability 11 25 18 17 19 2 7 40 40 451
2017 Person with a disability 3 29 25 0 37 0 6 34 40 21
2017 Not a person with a disability 11 24 14 18 22 3 9 39 45 463

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 4 18 2 18 48 3 6 24 73 33
2018 Not a person with a disability 4 13 17 17 41 2 6 18 63 452
2017 Person with a disability 0 5 26 5 55 3 6 5 66 21
2017 Not a person with a disability 2 9 11 15 54 3 6 12 76 463

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 15 14 2 21 0 15 57 27 47
2018 Not a person with a disability 40 16 16 10 8 2 9 63 19 644
Report a problem or mistake on this page
Date modified: