2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 45 8 12 4 0 0 75 17 208
2018 Non-visible minority 32 41 8 15 3 1 0 73 18 481
2017 Visible minority 29 40 15 11 4 1 0 70 15 177
2017 Non-visible minority 35 43 9 9 3 0 1 79 12 500
2014 Visible minority 26 38 16 14 5 0 1 64 19 177
2014 Non-visible minority 34 40 12 9 4 0 0 75 13 517
2011 Visible minority 26 33 16 14 8 0 3 61 23 189
2011 Non-visible minority 32 37 14 12 5 0 1 69 17 526
2008 Visible minority 27 36 16 14 7 0 0 63 21 154
2008 Non-visible minority 36 38 12 9 4 0 1 75 13 490

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 36 10 5 3 0 0 82 8 208
2018 Non-visible minority 49 33 9 6 3 0 0 82 8 477
2017 Visible minority 44 32 11 10 2 0 0 77 12 178
2017 Non-visible minority 50 36 5 6 2 0 0 87 8 496
2014 Visible minority 34 38 12 9 6 1 1 73 15 178
2014 Non-visible minority 47 34 11 6 2 0 0 81 8 517
2011 Visible minority 34 36 13 7 9 1 0 71 16 188
2011 Non-visible minority 47 34 10 6 3 0 0 81 10 527
2008 Visible minority 35 39 10 11 5 0 0 74 16 154
2008 Non-visible minority 46 35 9 7 3 0 0 81 10 490

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 33 10 4 4 0 0 82 7 205
2018 Non-visible minority 54 31 6 4 4 0 0 86 8 475
2017 Visible minority 45 34 9 6 5 1 0 80 11 178
2017 Non-visible minority 58 29 4 5 3 0 0 87 9 496
2014 Visible minority 38 36 11 9 5 0 0 75 14 177
2014 Non-visible minority 53 33 5 5 4 0 0 86 8 517
2011 Visible minority 37 34 10 7 10 1 1 72 18 189
2011 Non-visible minority 47 35 7 6 4 0 0 83 10 524
2008 Visible minority 42 32 13 5 9 0 0 74 14 154
2008 Non-visible minority 47 36 7 6 4 0 0 83 10 490

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 31 11 7 6 1 1 75 14 206
2018 Non-visible minority 41 31 14 8 5 0 1 73 13 478
2017 Visible minority 39 35 9 10 5 1 1 76 16 177
2017 Non-visible minority 40 35 9 9 5 0 1 77 14 496
2014 Visible minority 35 34 12 11 7 1 1 70 18 177
2014 Non-visible minority 42 29 11 9 6 0 2 73 15 517
2011 Visible minority 28 39 14 11 7 0 0 67 18 190
2011 Non-visible minority 35 34 13 9 7 1 1 71 16 525

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 34 12 6 2 0 0 80 8 208
2018 Non-visible minority 45 38 9 5 3 0 0 83 8 478
2017 Visible minority 38 40 13 6 3 1 0 78 9 178
2017 Non-visible minority 42 44 6 5 3 0 0 86 8 496
2014 Visible minority 32 40 12 10 5 1 1 73 14 178
2014 Non-visible minority 39 43 10 5 3 0 0 82 8 517
2011 Visible minority 30 40 15 9 7 0 0 69 16 190
2011 Non-visible minority 39 40 10 7 4 0 0 79 11 523
2008 Visible minority 37 33 15 8 7 0 0 70 15 150
2008 Non-visible minority 45 34 13 5 4 0 0 78 9 488

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 36 16 10 12 1 0 61 22 207
2018 Non-visible minority 28 33 16 12 11 1 0 61 23 479
2017 Visible minority 26 36 9 15 14 0 0 62 29 178
2017 Non-visible minority 29 35 11 14 9 0 0 65 24 497
2014 Visible minority 22 32 17 16 12 1 0 54 28 178
2014 Non-visible minority 25 39 16 12 9 0 0 64 21 517
2011 Visible minority 16 30 16 18 19 0 0 47 37 190
2011 Non-visible minority 22 34 17 16 11 1 0 56 27 524

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 43 10 7 4 1 0 79 11 208
2018 Non-visible minority 36 39 11 9 5 0 0 75 14 477
2017 Visible minority 32 47 12 4 5 0 0 79 9 177
2017 Non-visible minority 33 46 10 7 4 0 0 79 11 497

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 30 5 3 2 2 0 90 5 207
2018 Non-visible minority 56 34 6 2 1 1 0 91 3 477
2017 Visible minority 43 42 7 4 3 1 0 86 7 178
2017 Non-visible minority 48 39 7 3 1 1 0 88 5 495
2014 Visible minority 51 33 11 2 3 1 0 84 5 178
2014 Non-visible minority 51 36 6 4 2 0 0 87 6 516
2011 Visible minority 41 37 9 7 5 0 0 79 12 190
2011 Non-visible minority 45 38 8 5 3 0 0 84 8 524
2008 Visible minority 51 34 6 3 3 1 1 87 7 153
2008 Non-visible minority 54 35 6 3 2 0 0 89 5 488

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 32 13 6 10 0 0 70 16 207
2018 Non-visible minority 35 32 13 10 9 1 0 68 19 480
2017 Visible minority 28 39 12 9 11 1 0 68 20 175
2017 Non-visible minority 34 37 8 12 8 1 0 71 20 497

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 66 25 7 1 1 0 0 91 2 204
2018 Non-visible minority 60 29 8 2 0 0 0 90 2 474
2017 Visible minority 53 38 7 2 0 0 0 91 2 175
2017 Non-visible minority 60 31 6 2 0 0 0 91 3 498
2014 Visible minority 63 25 7 1 3 1 0 89 4 178
2014 Non-visible minority 65 27 5 1 1 0 0 93 2 516
2011 Visible minority 65 23 7 3 2 0 0 88 5 188
2011 Non-visible minority 60 30 7 2 1 0 0 90 3 523

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 36 18 9 7 0 0 66 16 205
2018 Non-visible minority 33 36 15 9 7 0 1 69 16 476
2017 Visible minority 26 41 13 11 7 0 0 68 19 176
2017 Non-visible minority 34 41 9 9 6 0 0 75 15 498
2014 Visible minority 20 43 15 12 10 1 0 63 22 177
2014 Non-visible minority 27 43 11 13 6 0 0 70 19 517
2011 Visible minority 23 35 15 13 13 0 1 59 26 189
2011 Non-visible minority 28 39 11 12 9 0 0 68 21 523

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 37 15 8 7 0 1 69 15 207
2018 Non-visible minority 37 33 14 10 6 0 1 70 16 477
2017 Visible minority 31 36 15 13 3 1 0 68 17 176
2017 Non-visible minority 37 37 11 10 4 0 0 75 15 500
2014 Visible minority 27 35 18 10 9 1 1 63 19 178
2014 Non-visible minority 31 36 15 10 6 0 1 68 17 515

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 39 19 9 7 0 0 65 16 207
2018 Non-visible minority 33 34 14 12 6 0 0 68 18 473
2017 Visible minority 31 33 15 17 5 0 0 63 22 176
2017 Non-visible minority 32 40 11 11 6 0 0 72 17 499
2014 Visible minority 31 30 20 10 9 1 0 61 19 178
2014 Non-visible minority 32 39 13 9 6 0 0 71 15 517
2011 Visible minority 29 39 14 12 5 0 0 68 17 187
2011 Non-visible minority 32 40 13 10 5 1 0 72 15 524

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 38 10 3 2 0 0 85 5 207
2018 Non-visible minority 49 34 9 6 3 0 0 83 9 476
2017 Visible minority 35 50 9 5 1 0 0 85 6 175
2017 Non-visible minority 47 40 6 5 2 0 0 87 7 499
2014 Visible minority 39 38 13 6 2 2 0 79 8 178
2014 Non-visible minority 48 36 9 4 3 0 0 85 6 516
2011 Visible minority 39 37 14 4 5 0 0 76 10 190
2011 Non-visible minority 43 40 9 5 3 0 0 83 7 526
2008 Visible minority 41 40 9 5 5 1 0 81 10 154
2008 Non-visible minority 50 34 9 4 3 0 0 84 6 489

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 37 8 10 8 0 0 74 18 209
2018 Non-visible minority 34 28 20 12 5 1 0 63 17 479
2017 Visible minority 34 37 19 7 1 1 1 72 8 175
2017 Non-visible minority 35 35 14 9 6 0 1 71 15 499
2014 Visible minority 41 35 17 2 5 1 0 76 7 177
2014 Non-visible minority 42 28 15 8 6 0 0 71 14 517
2011 Visible minority 42 31 15 6 5 0 1 74 11 188
2011 Non-visible minority 34 30 17 10 8 0 0 65 18 526
2008 Visible minority 40 29 20 3 7 0 1 70 10 153
2008 Non-visible minority 31 34 18 11 5 0 1 66 16 489

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 32 28 20 7 1 1 27 43 207
2018 Non-visible minority 9 25 32 22 9 2 2 32 35 478
2017 Visible minority 10 27 34 16 7 2 4 25 39 177
2017 Non-visible minority 11 21 37 16 9 2 3 26 34 494
2014 Visible minority 8 20 38 21 9 1 2 31 29 176
2014 Non-visible minority 5 20 34 26 10 1 4 38 26 517
2011 Visible minority 14 29 23 16 12 1 6 30 46 189
2011 Non-visible minority 11 25 31 20 10 1 3 31 37 524
2008 Visible minority 13 25 31 14 9 1 6 25 41 154
2008 Non-visible minority 11 21 33 22 9 2 3 32 33 488

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 28 23 18 11 2 3 31 45 203
2018 Non-visible minority 14 24 29 18 11 3 1 30 40 477
2017 Visible minority 12 23 31 13 12 6 4 27 39 175
2017 Non-visible minority 13 21 27 20 11 3 4 34 37 497
2014 Visible minority 10 19 33 20 11 4 4 33 32 178
2014 Non-visible minority 11 21 28 21 13 3 3 36 34 517
2011 Visible minority 19 19 28 15 12 2 5 29 41 189
2011 Non-visible minority 12 22 27 22 13 1 3 37 35 525
2008 Visible minority 12 17 28 17 14 4 8 35 33 150
2008 Non-visible minority 11 17 32 20 13 3 4 35 30 487

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 21 23 22 12 3 6 38 37 204
2018 Non-visible minority 9 18 27 24 12 3 5 40 30 478
2017 Visible minority 12 15 29 17 12 4 11 34 32 175
2017 Non-visible minority 8 13 30 22 14 4 9 42 24 497
2014 Visible minority 11 16 31 20 10 4 9 34 30 178
2014 Non-visible minority 8 17 26 24 13 2 9 42 29 516
2011 Visible minority 10 20 26 19 10 5 11 34 36 188
2011 Non-visible minority 12 20 28 19 11 1 8 34 35 525
2008 Visible minority 12 17 30 20 8 5 9 33 33 152
2008 Non-visible minority 9 20 30 20 14 1 6 36 31 486

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 14 34 23 18 1 1 42 24 207
2018 Non-visible minority 10 16 32 26 13 2 2 40 27 471
2017 Visible minority 5 19 33 23 12 3 4 38 26 171
2017 Non-visible minority 10 16 26 31 15 1 2 47 26 498
2014 Visible minority 7 12 28 32 17 1 3 51 19 176
2014 Non-visible minority 7 15 32 28 15 0 3 45 22 515
2011 Visible minority 8 11 34 25 14 2 5 42 21 186
2011 Non-visible minority 7 16 34 27 11 1 5 40 24 525
2008 Visible minority 7 14 30 23 18 1 7 45 22 151
2008 Non-visible minority 5 15 37 24 15 1 3 40 21 485

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 22 30 13 14 2 3 29 40 206
2018 Non-visible minority 17 23 27 16 12 2 2 30 42 479
2017 Visible minority 15 24 27 16 13 2 3 31 41 174
2017 Non-visible minority 19 22 27 17 10 1 4 29 43 495
2014 Visible minority 15 18 31 23 10 1 3 34 34 178
2014 Non-visible minority 15 21 31 17 12 1 3 30 38 515
2011 Visible minority 18 18 29 16 9 1 9 28 40 187
2011 Non-visible minority 15 22 29 17 12 2 4 30 39 524
2008 Visible minority 12 20 27 19 12 1 8 35 35 151
2008 Non-visible minority 12 22 29 19 13 1 4 34 35 486

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 24 25 17 10 5 2 29 44 205
2018 Non-visible minority 15 23 28 18 10 3 2 30 40 475
2017 Visible minority 16 18 27 19 10 6 4 32 38 175
2017 Non-visible minority 14 22 28 18 12 3 4 32 38 497
2014 Visible minority 11 23 25 20 9 5 6 33 39 178
2014 Non-visible minority 14 18 27 21 13 2 5 37 34 516
2011 Visible minority 13 22 25 19 10 4 7 32 39 188
2011 Non-visible minority 13 17 27 24 13 2 4 40 32 520
2008 Visible minority 14 15 28 18 13 5 6 35 33 153
2008 Non-visible minority 13 22 25 20 13 3 4 36 37 486

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 15 31 20 10 5 4 34 32 207
2018 Non-visible minority 13 18 33 20 11 4 2 32 33 476
2017 Visible minority 11 23 30 15 12 5 4 30 36 175
2017 Non-visible minority 10 18 34 19 12 3 5 34 30 499
2014 Visible minority 10 18 31 22 11 3 6 36 30 176
2014 Non-visible minority 8 17 34 21 12 2 6 36 27 517
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 34 23 10 3 6 3 60 15 206
2018 Non-visible minority 26 31 18 9 5 7 4 64 16 476
2017 Visible minority 23 33 17 11 4 7 4 63 17 177
2017 Non-visible minority 31 33 12 10 4 7 4 71 15 499
2014 Visible minority 31 35 17 8 4 3 2 69 13 178
2014 Non-visible minority 32 34 15 9 4 3 3 70 14 517

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 31 11 9 5 1 1 74 14 206
2018 Non-visible minority 50 28 8 7 5 1 0 79 13 476
2017 Visible minority 37 31 12 11 8 0 1 70 19 178
2017 Non-visible minority 50 31 6 7 4 2 0 82 11 500
2014 Visible minority 48 29 9 8 4 1 0 78 13 178
2014 Non-visible minority 53 28 9 6 3 0 0 82 9 517

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 27 18 15 11 12 3 47 31 203
2018 Non-visible minority 14 23 19 16 10 16 2 46 32 473
2017 Visible minority 11 18 20 15 15 17 4 37 38 177
2017 Non-visible minority 12 26 17 14 10 18 3 48 31 498
2014 Visible minority 15 27 19 16 11 9 2 47 31 178
2014 Non-visible minority 16 24 18 15 13 11 3 46 33 517

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 35 7 4 2 0 0 88 6 206
2018 Non-visible minority 55 34 7 2 1 1 0 90 3 476
2017 Visible minority 45 37 8 6 4 0 0 82 10 177
2017 Non-visible minority 53 36 7 3 2 0 0 89 5 497
2014 Visible minority 42 36 11 10 1 1 0 78 12 177
2014 Non-visible minority 49 39 5 5 1 0 0 88 6 517

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 46 8 5 1 1 1 85 7 205
2018 Non-visible minority 46 36 10 5 1 2 0 83 7 477
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 44 12 6 4 1 0 77 10 204
2018 Non-visible minority 40 34 12 7 6 0 0 75 13 476
2017 Visible minority 36 38 13 8 6 0 1 74 13 178
2017 Non-visible minority 39 37 10 8 4 1 1 78 12 499
2014 Visible minority 35 36 12 8 6 1 2 73 14 178
2014 Non-visible minority 36 35 13 9 5 0 1 73 15 517
2011 Visible minority 34 29 15 12 9 0 0 63 22 189
2011 Non-visible minority 33 35 15 10 6 0 1 69 16 526
2008 Visible minority 35 28 11 11 12 1 1 65 24 154
2008 Non-visible minority 35 31 15 9 8 1 1 68 17 489

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 32 15 2 3 1 1 80 5 204
2018 Non-visible minority 51 31 8 6 3 1 0 82 9 475
2017 Visible minority 43 30 14 6 4 3 1 76 10 178
2017 Non-visible minority 50 31 7 6 3 3 0 83 9 499
2014 Visible minority 43 28 13 8 3 3 2 74 12 178
2014 Non-visible minority 49 32 11 4 3 2 1 82 7 517
2011 Visible minority 36 30 17 6 8 2 1 68 14 189
2011 Non-visible minority 39 34 12 8 4 2 1 75 12 526
2008 Visible minority 38 23 14 6 8 7 2 69 16 154
2008 Non-visible minority 44 28 14 5 6 3 0 74 11 490

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 35 10 7 3 0 1 81 9 204
2018 Non-visible minority 46 36 6 7 3 1 1 83 10 473
2017 Visible minority 44 31 12 9 4 1 1 75 12 178
2017 Non-visible minority 46 37 7 6 3 1 1 83 9 498
2014 Visible minority 42 38 10 6 2 1 1 81 8 177
2014 Non-visible minority 45 30 12 9 4 0 0 75 13 517
2011 Visible minority 39 34 9 9 7 1 0 74 16 188
2011 Non-visible minority 36 36 11 12 5 0 1 72 17 525
2008 Visible minority 37 32 10 7 10 3 1 71 18 154
2008 Non-visible minority 41 33 10 8 7 1 0 74 15 490

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 27 8 5 3 2 0 85 7 203
2018 Non-visible minority 56 24 8 6 4 1 0 81 11 474
2017 Visible minority 54 22 13 4 4 3 0 78 8 178
2017 Non-visible minority 59 25 6 5 3 2 0 85 9 500

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 33 8 7 4 1 0 81 11 204
2018 Non-visible minority 53 26 9 7 5 0 0 79 12 473
2017 Visible minority 52 24 12 8 3 0 1 77 11 177
2017 Non-visible minority 55 26 8 6 4 0 0 82 10 499
2014 Visible minority 48 30 10 6 5 1 1 79 12 178
2014 Non-visible minority 51 30 10 6 4 0 0 81 9 517
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 58 16 0 0 0 11 82 0 25
2018 Non-visible minority 31 37 13 10 3 2 4 73 14 104
2017 Visible minority 34 48 14 4 0 0 0 82 4 21
2017 Non-visible minority 31 28 7 14 5 5 10 70 22 116
2014 Visible minority 37 37 13 9 5 0 0 73 14 22
2014 Non-visible minority 30 43 10 9 2 3 2 77 12 110

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 28 24 6 5 8 2 62 12 206
2018 Non-visible minority 29 31 16 10 6 8 0 65 17 478
2017 Visible minority 28 36 20 6 6 4 0 67 12 177
2017 Non-visible minority 29 34 13 10 5 8 0 69 16 500
2014 Visible minority 24 31 20 8 6 12 0 62 15 178
2014 Non-visible minority 26 34 16 11 4 9 0 67 16 517
2011 Visible minority 15 27 23 10 12 11 2 48 25 189
2011 Non-visible minority 21 31 22 9 11 6 0 55 21 525

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 30 25 8 9 2 0 57 17 207
2018 Non-visible minority 27 31 17 15 8 2 0 59 23 479
2017 Visible minority 24 34 16 17 7 2 0 59 25 176
2017 Non-visible minority 23 34 14 17 7 3 0 60 25 500
2014 Visible minority 20 30 26 11 7 5 1 53 19 177
2014 Non-visible minority 21 32 16 18 9 4 0 56 27 517
2011 Visible minority 14 23 26 11 17 7 1 41 31 190
2011 Non-visible minority 17 34 20 13 13 3 0 53 26 520
2008 Visible minority 19 23 26 11 11 9 1 46 25 154
2008 Non-visible minority 24 32 20 11 9 3 1 59 20 488

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 27 26 14 9 6 0 48 25 206
2018 Non-visible minority 18 31 20 14 9 7 0 53 25 476
2017 Visible minority 15 33 15 18 10 8 0 53 31 177
2017 Non-visible minority 16 32 18 19 9 6 0 51 30 499
2014 Visible minority 14 24 28 16 9 8 1 42 27 178
2014 Non-visible minority 15 27 20 20 11 7 0 46 33 516
2011 Visible minority 12 22 22 20 14 9 1 38 37 190
2011 Non-visible minority 9 34 22 17 11 7 0 46 30 523
2008 Visible minority 13 22 22 11 13 18 1 43 30 153
2008 Non-visible minority 15 29 21 20 7 8 0 47 30 490

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 34 17 17 13 1 0 53 30 206
2018 Non-visible minority 15 33 16 20 12 5 0 50 33 478
2017 Visible minority 15 34 21 13 12 4 0 52 26 177
2017 Non-visible minority 15 37 13 21 8 5 0 55 31 499
2014 Visible minority 14 31 19 18 12 5 2 47 32 177
2014 Non-visible minority 16 30 20 17 12 5 0 49 30 516
2011 Visible minority 14 29 22 17 13 5 0 44 32 190
2011 Non-visible minority 11 39 16 19 12 3 0 52 31 524
2008 Visible minority 18 32 15 19 12 4 0 52 32 154
2008 Non-visible minority 17 36 15 19 9 4 0 55 29 489
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 51 13 7 5 0 0 75 12 206
2018 Non-visible minority 25 43 15 11 4 2 0 69 16 477
2017 Visible minority 25 48 14 6 5 1 1 74 11 177
2017 Non-visible minority 29 42 14 9 4 2 0 73 13 497
2014 Visible minority 28 37 17 10 4 2 0 67 15 178
2014 Non-visible minority 26 43 16 8 5 2 0 70 13 516
2011 Visible minority 21 35 25 10 8 0 1 57 18 189
2011 Non-visible minority 28 42 15 9 5 2 0 71 14 521

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 42 12 5 5 2 0 77 11 206
2018 Non-visible minority 44 35 9 7 3 1 0 81 10 478
2017 Visible minority 39 34 16 5 4 1 1 75 9 177
2017 Non-visible minority 45 36 9 6 2 2 0 82 9 499
2014 Visible minority 36 36 10 6 6 5 1 76 13 178
2014 Non-visible minority 39 37 11 7 3 3 1 79 10 517
2011 Visible minority 30 36 13 9 6 4 1 71 16 189
2011 Non-visible minority 36 33 11 10 6 3 1 72 17 522
2008 Visible minority 30 34 14 10 7 5 0 68 18 154
2008 Non-visible minority 44 33 10 4 4 3 1 81 9 490

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 37 18 8 3 1 0 71 11 204
2018 Non-visible minority 36 35 18 6 4 2 0 72 10 480

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 27 19 14 8 10 1 54 24 206
2018 Non-visible minority 21 27 14 15 11 8 4 54 30 477
2017 Visible minority 19 26 15 12 12 13 3 54 28 178
2017 Non-visible minority 24 28 16 12 8 8 4 59 23 498
2014 Visible minority 17 23 14 12 15 14 4 49 34 177
2014 Non-visible minority 16 25 15 15 13 10 6 49 33 517
2011 Visible minority 13 14 21 14 17 12 7 34 39 189
2011 Non-visible minority 13 20 19 15 15 12 6 40 37 526

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 28 23 14 10 2 0 53 24 206
2018 Non-visible minority 20 33 15 14 12 4 1 56 28 480
2017 Visible minority 19 34 19 14 9 4 0 55 24 178
2017 Non-visible minority 23 30 19 13 9 5 1 57 23 497
2014 Visible minority 18 25 18 13 19 4 3 47 34 178
2014 Non-visible minority 20 30 19 14 9 5 2 54 25 517
2011 Visible minority 12 19 22 16 26 2 3 33 44 189
2011 Non-visible minority 16 31 16 18 16 3 2 49 35 525
2008 Visible minority 17 21 20 14 22 5 2 40 39 154
2008 Non-visible minority 19 29 18 18 11 4 1 51 30 488

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 24 17 16 19 3 2 44 37 207
2018 Non-visible minority 19 24 14 14 19 5 5 47 37 479
2017 Visible minority 15 25 20 14 23 2 1 40 39 178
2017 Non-visible minority 17 23 15 18 18 4 5 44 40 499
2014 Visible minority 17 17 17 17 26 3 3 37 46 178
2014 Non-visible minority 13 24 15 19 21 4 4 39 44 517
2011 Visible minority 9 16 18 16 36 3 3 26 55 188
2011 Non-visible minority 12 21 16 21 25 1 6 35 49 526
2008 Visible minority 14 18 15 15 31 6 2 34 50 153
2008 Non-visible minority 12 27 15 19 19 3 5 43 41 490

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 41 21 10 7 3 1 60 18 207
2018 Non-visible minority 24 38 19 10 6 3 0 64 16 477
2017 Visible minority 17 31 24 14 7 6 1 52 22 178
2017 Non-visible minority 25 39 18 9 5 4 0 67 15 498

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 13 4 5 1 0 78 9 208
2018 Non-visible minority 42 34 13 3 1 5 0 81 5 472
2017 Visible minority 30 36 17 5 6 6 0 70 12 177
2017 Non-visible minority 45 32 13 2 2 6 1 82 4 496
2014 Visible minority 34 37 12 6 7 4 0 74 14 178
2014 Non-visible minority 47 33 10 3 1 5 0 84 5 517

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 40 15 5 3 2 0 77 8 206
2018 Non-visible minority 44 37 11 7 1 1 0 81 7 472
2017 Visible minority 31 48 11 5 3 3 0 81 8 178
2017 Non-visible minority 43 37 11 5 2 2 0 82 7 500
2014 Visible minority 39 35 14 5 5 1 0 75 10 178
2014 Non-visible minority 46 34 9 7 1 3 0 83 8 516
2011 Visible minority 22 42 17 10 8 2 0 65 18 190
2011 Non-visible minority 33 39 14 7 6 2 0 73 12 524

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 37 7 3 3 1 0 86 7 207
2018 Non-visible minority 51 31 8 6 3 0 0 82 10 473
2017 Visible minority 40 44 7 5 3 0 1 85 8 178
2017 Non-visible minority 50 34 7 5 3 0 0 85 8 498
2014 Visible minority 45 38 7 4 5 1 0 84 9 178
2014 Non-visible minority 53 33 7 5 2 0 0 87 7 517
2011 Visible minority 32 36 16 9 6 1 0 69 15 190
2011 Non-visible minority 38 39 10 8 5 0 0 78 12 522
2008 Visible minority 35 32 12 11 8 2 0 68 20 154
2008 Non-visible minority 42 38 10 6 4 1 0 80 9 491

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 34 14 9 5 0 0 71 15 206
2018 Non-visible minority 37 33 14 8 7 1 0 70 16 473
2017 Visible minority 34 33 20 7 4 1 0 68 12 177
2017 Non-visible minority 39 30 17 9 4 1 0 70 13 500
2014 Visible minority 29 35 18 12 5 1 0 66 17 178
2014 Non-visible minority 34 35 14 11 5 1 0 69 16 517
2011 Visible minority 21 30 26 16 6 0 1 52 22 190
2011 Non-visible minority 25 36 20 11 7 1 0 62 18 524

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 34 15 8 5 0 0 72 13 207
2018 Non-visible minority 37 37 12 8 5 1 0 74 13 471
2017 Visible minority 35 38 16 6 5 1 0 73 11 177
2017 Non-visible minority 40 34 12 8 5 0 0 75 13 497
2014 Visible minority 33 33 17 13 4 1 0 66 17 178
2014 Non-visible minority 33 38 12 12 5 0 0 72 16 516
2011 Visible minority 22 30 24 16 7 1 0 53 23 190
2011 Non-visible minority 27 42 14 11 6 0 0 69 16 526
2008 Visible minority 28 37 14 10 8 2 0 66 19 154
2008 Non-visible minority 34 38 13 10 4 1 0 73 14 491

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 27 17 7 9 5 1 64 18 207
2018 Non-visible minority 35 25 15 14 6 4 1 63 21 474
2017 Visible minority 28 31 17 13 6 4 1 61 20 177
2017 Non-visible minority 35 30 18 8 6 3 1 67 15 499
2014 Visible minority 28 21 20 14 9 7 0 53 26 178
2014 Non-visible minority 33 25 18 12 8 4 1 61 21 516
2011 Visible minority 25 21 20 13 15 5 0 49 30 190
2011 Non-visible minority 26 30 18 11 10 4 1 59 22 523
2008 Visible minority 26 21 17 12 14 7 3 52 29 154
2008 Non-visible minority 30 28 15 11 7 5 4 64 20 490
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 30 33 37 209
2018 Non-visible minority 27 37 36 482
2017 Visible minority 24 37 39 178
2017 Non-visible minority 23 42 35 500
2014 Visible minority 32 29 40 178
2014 Non-visible minority 24 43 33 517
2011 Visible minority 32 24 45 188
2011 Non-visible minority 32 38 30 526

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 11 28 38 3 15 5 63
2018 Non-visible minority 16 24 33 9 12 6 133
2017 Visible minority 10 14 52 4 12 8 44
2017 Non-visible minority 20 14 42 5 11 7 117
2014 Visible minority 9 14 42 3 9999 33 56
2014 Non-visible minority 23 17 39 10 9999 11 125
2011 Visible minority 8 16 55 10 9999 10 60
2011 Non-visible minority 22 14 47 7 9999 10 171
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 12 88 209
2018 Non-visible minority 13 87 477

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 25
2018 Non-visible minority 38 60

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 25
2018 Non-visible minority 52 60

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 25
2018 Non-visible minority 0 60

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 25
2018 Non-visible minority 44 60

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 25
2018 Non-visible minority 29 60

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 25
2018 Non-visible minority 40 60

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 25
2018 Non-visible minority 49 60

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 25
2018 Non-visible minority 30 60

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 64 25
2018 Non-visible minority 56 60

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 25
2018 Non-visible minority 23 60

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 25
2018 Non-visible minority 48 60

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 25
2018 Non-visible minority 25 60

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 25
2018 Non-visible minority 42 60

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 25
2018 Non-visible minority 22 60

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 25
2018 Non-visible minority 32 60

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 22
2018 Non-visible minority 19 57

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 22
2018 Non-visible minority 9 57

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 22
2018 Non-visible minority 21 57

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 22
2018 Non-visible minority 45 57

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 22
2018 Non-visible minority 44 57

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 22
2018 Non-visible minority 14 57

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 21 21 2 4 26 5 60 9 205
2018 Non-visible minority 19 18 19 6 4 29 5 57 14 475
2017 Visible minority 14 18 18 4 8 29 9 52 19 178
2017 Non-visible minority 21 19 17 6 4 26 7 59 15 500
2014 Visible minority 16 18 21 5 5 27 9 52 16 178
2014 Non-visible minority 15 17 17 7 5 33 7 53 18 517

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 33 20 2 4 10 0 71 7 205
2018 Non-visible minority 33 29 19 6 1 11 1 70 8 473
2017 Visible minority 26 32 18 8 4 10 2 67 13 175
2017 Non-visible minority 33 34 15 4 4 9 1 75 8 497
2014 Visible minority 26 28 19 5 7 12 3 64 13 178
2014 Non-visible minority 24 29 19 7 2 18 1 66 11 517
2011 Visible minority 25 37 24 6 6 3 0 64 12 186
2011 Non-visible minority 30 35 17 7 3 8 0 71 11 525
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 8 92 207
2018 Non-visible minority 6 94 477

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 16
2018 Non-visible minority 33 27

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 69 16
2018 Non-visible minority 0 27

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 16
2018 Non-visible minority 56 27

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 16
2018 Non-visible minority 37 27

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 27

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 27

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 16
2018 Non-visible minority 39 26

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 25

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 14
2018 Non-visible minority 0 25

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 14
2018 Non-visible minority 31 25

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 14
2018 Non-visible minority 40 25

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 14
2018 Non-visible minority 60 25

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 19 22 3 3 27 4 58 10 207
2018 Non-visible minority 20 16 21 4 2 32 5 58 9 476
2017 Visible minority 15 19 18 8 2 29 9 54 16 178
2017 Non-visible minority 22 16 17 2 3 34 6 64 7 499
2014 Visible minority 18 15 20 6 3 30 8 53 14 177
2014 Non-visible minority 19 15 17 2 2 38 7 61 7 517

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 29 22 5 3 10 0 67 9 207
2018 Non-visible minority 34 30 18 4 1 12 1 74 6 479
2017 Visible minority 27 33 14 8 3 14 2 70 13 177
2017 Non-visible minority 36 33 12 2 2 13 1 81 5 499
2014 Visible minority 28 24 23 5 4 14 2 62 11 178
2014 Non-visible minority 33 26 16 2 2 21 1 75 5 517
2011 Visible minority 27 33 25 5 5 6 0 63 10 189
2011 Non-visible minority 35 35 15 3 2 9 1 78 5 525
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 19 20 16 20 1 3 42 37 207
2018 Non-visible minority 19 22 24 17 17 1 1 41 34 480
2017 Visible minority 14 29 21 11 21 1 3 44 34 177
2017 Non-visible minority 18 21 20 15 23 0 2 40 39 499

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 25 27 12 18 0 1 43 30 205
2018 Non-visible minority 13 20 31 21 13 1 1 34 35 481
2017 Visible minority 12 29 27 13 16 1 3 42 30 178
2017 Non-visible minority 16 21 27 18 16 1 1 38 35 498

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 27 25 9 12 1 2 53 22 206
2018 Non-visible minority 20 26 28 15 8 1 1 48 24 480
2017 Visible minority 19 31 23 10 12 0 4 52 23 178
2017 Non-visible minority 23 31 20 12 12 1 2 55 25 498

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 21 27 15 18 1 2 39 34 208
2018 Non-visible minority 17 22 24 21 14 1 1 40 36 475
2017 Visible minority 14 20 30 14 18 2 2 36 33 178
2017 Non-visible minority 15 20 23 19 21 1 1 36 40 497

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 20 9 6 9 1 12 72 18 208
2018 Non-visible minority 43 19 16 7 7 1 7 67 15 479
2017 Visible minority 39 20 14 6 7 1 14 68 15 177
2017 Non-visible minority 40 23 14 7 7 1 9 69 15 498

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 23 23 8 13 0 1 55 22 207
2018 Non-visible minority 32 20 23 11 11 1 2 54 23 478
2017 Visible minority 22 28 22 16 8 1 3 52 25 178
2017 Non-visible minority 30 26 22 12 7 1 2 58 19 494

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 30 18 11 7 1 2 63 18 205
2018 Non-visible minority 28 35 22 8 5 1 2 64 13 481
2017 Visible minority 24 28 21 11 10 1 5 55 22 177
2017 Non-visible minority 29 32 21 12 4 1 2 62 16 495

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 24 26 11 12 1 1 51 23 205
2018 Non-visible minority 23 32 23 13 7 1 1 56 20 481
2017 Visible minority 21 28 23 16 9 1 3 51 26 178
2017 Non-visible minority 23 32 21 15 7 0 2 57 22 494

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 26 21 10 6 1 2 63 16 205
2018 Non-visible minority 31 30 23 8 5 1 1 63 14 481
2017 Visible minority 28 27 22 10 8 1 3 58 19 178
2017 Non-visible minority 33 31 20 8 4 2 2 66 13 495

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 23 21 9 6 1 1 64 15 203
2018 Non-visible minority 30 29 22 11 5 1 1 61 16 476
2017 Visible minority 26 34 17 11 7 1 4 63 18 177
2017 Non-visible minority 34 29 22 10 3 1 2 64 13 490

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 26 13 2 7 1 3 77 10 205
2018 Non-visible minority 52 24 12 5 5 1 1 78 10 475
2017 Visible minority 52 27 10 4 4 0 2 81 8 178
2017 Non-visible minority 54 25 13 5 2 0 2 80 7 498

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 17 8 2 5 1 7 85 7 203
2018 Non-visible minority 71 15 5 2 2 1 4 91 4 479

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 66 14 7 3 4 2 5 86 7 205
2018 Non-visible minority 75 10 5 2 2 1 4 90 5 478
2017 Visible minority 62 16 8 4 5 1 4 82 9 177
2017 Non-visible minority 77 10 5 2 2 0 3 91 4 498

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 24 11 3 2 0 5 84 5 205
2018 Non-visible minority 59 25 10 2 2 1 2 85 5 479
2017 Visible minority 49 29 11 2 6 1 4 81 8 177
2017 Non-visible minority 59 25 9 4 2 0 2 85 6 500

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 20 7 6 3 1 5 84 9 205
2018 Non-visible minority 58 19 12 4 4 1 2 79 8 475
2017 Visible minority 52 24 8 3 7 1 4 81 11 176
2017 Non-visible minority 61 22 8 4 3 0 2 86 6 499

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 11 3 4 1 1 24 90 7 203
2018 Non-visible minority 54 12 6 1 0 1 26 90 2 472
2017 Visible minority 53 11 7 2 3 0 25 86 6 178
2017 Non-visible minority 55 13 6 1 1 0 23 89 3 499

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 17 9 2 2 2 9 85 5 203
2018 Non-visible minority 61 18 10 3 2 1 5 84 6 479
2017 Visible minority 55 20 7 5 3 0 10 84 8 176
2017 Non-visible minority 63 18 9 2 1 0 6 87 3 494

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 17 10 7 13 1 7 67 22 206
2018 Non-visible minority 55 13 12 6 8 1 4 71 16 477
2017 Visible minority 48 19 10 6 12 1 4 71 19 178
2017 Non-visible minority 53 19 10 5 8 1 4 76 13 500

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 27 9 3 3 0 5 85 6 206
2018 Non-visible minority 51 26 14 3 2 1 3 80 6 476
2017 Visible minority 50 24 10 4 7 1 5 78 11 178
2017 Non-visible minority 49 29 12 3 1 0 5 83 4 497

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 29 33 13 7 0 0 46 20 209
2018 Non-visible minority 12 29 36 18 5 1 0 41 23 480
2017 Visible minority 13 30 39 13 4 1 0 43 18 177
2017 Non-visible minority 11 26 40 15 7 0 1 38 22 499

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 12 38 24 12 0 1 36 26 203
2018 Non-visible minority 9 24 35 21 10 1 1 32 33 472
2017 Visible minority 10 18 40 22 7 1 2 29 29 177
2017 Non-visible minority 6 22 40 22 9 0 1 32 28 499

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 37 18 8 6 3 0 66 15 209
2018 Non-visible minority 24 38 19 9 5 5 0 65 14 480
2017 Visible minority 18 33 19 10 11 7 1 56 23 177
2017 Non-visible minority 17 40 17 13 6 7 0 62 21 499

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 39 14 13 12 1 0 60 25 209
2018 Non-visible minority 22 35 18 14 8 3 0 58 23 481
2017 Visible minority 16 37 17 18 6 4 1 56 25 176
2017 Non-visible minority 18 39 18 15 8 2 0 58 24 499
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 21 21 13 13 3 0 28 72 208
2018 Non-visible minority 26 24 21 11 14 2 2 27 73 482
2017 Visible minority 19 18 28 9 16 6 3 21 79 178
2017 Non-visible minority 23 24 17 14 17 5 0 24 76 499

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 143
2018 Non-visible minority 25 342
2017 Visible minority 22 128
2017 Non-visible minority 26 355

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 143
2018 Non-visible minority 41 342
2017 Visible minority 32 128
2017 Non-visible minority 35 355

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 143
2018 Non-visible minority 21 342
2017 Visible minority 18 128
2017 Non-visible minority 19 355

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 143
2018 Non-visible minority 43 342
2017 Visible minority 36 128
2017 Non-visible minority 40 355

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 3 143
2018 Non-visible minority 8 342
2017 Visible minority 7 128
2017 Non-visible minority 8 355

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 143
2018 Non-visible minority 33 342

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 143
2018 Non-visible minority 35 342
2017 Visible minority 45 128
2017 Non-visible minority 49 355

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 5 56 14 12 4 9 134
2018 Non-visible minority 5 45 18 11 6 15 330
2017 Visible minority 4 54 21 7 4 10 120
2017 Non-visible minority 6 50 17 10 4 13 346

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 33 67 139
2018 Non-visible minority 33 67 338

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 31 21 14 20 1 6 41 36 140
2018 Non-visible minority 12 21 17 20 19 3 8 38 44 340
2017 Visible minority 6 24 16 19 22 2 10 34 47 129
2017 Non-visible minority 12 24 13 17 23 3 8 41 45 358

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 3 18 24 14 36 1 3 22 53 142
2018 Non-visible minority 4 11 13 18 44 3 7 17 69 339
2017 Visible minority 4 9 11 19 52 2 4 14 75 129
2017 Non-visible minority 2 8 12 13 56 3 7 11 76 358

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 19 15 8 8 1 11 65 18 205
2018 Non-visible minority 41 14 16 10 9 2 9 62 20 482
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