2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 34 41 8 14 2 0 0 75 17 513
2018 Gay or lesbian 36 46 7 12 0 0 0 81 12 36
2018 Prefer not to answer 18 49 10 13 10 1 1 68 22 120

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 51 33 9 5 2 0 0 84 7 508
2018 Gay or lesbian 43 47 3 3 3 0 0 90 7 36
2018 Prefer not to answer 40 36 10 7 8 0 0 76 15 121

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 56 29 7 4 3 0 0 86 7 506
2018 Gay or lesbian 46 37 13 0 4 0 0 84 4 34
2018 Prefer not to answer 44 37 8 3 8 0 0 81 11 121

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 30 11 9 5 0 1 75 14 510
2018 Gay or lesbian 41 31 12 8 6 0 3 74 14 36
2018 Prefer not to answer 32 34 18 6 9 1 1 67 15 118

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 49 36 7 6 2 0 0 85 7 510
2018 Gay or lesbian 40 44 5 5 6 0 0 84 11 36
2018 Prefer not to answer 36 36 18 2 7 0 0 72 10 120

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 34 16 11 10 0 0 63 21 509
2018 Gay or lesbian 25 40 7 16 12 0 0 65 28 36
2018 Prefer not to answer 18 30 18 14 17 2 1 49 32 121

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 39 39 9 8 4 0 0 79 13 508
2018 Gay or lesbian 23 55 16 0 5 0 0 79 5 36
2018 Prefer not to answer 27 38 19 9 6 1 0 66 15 121

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 59 31 6 2 1 1 0 91 3 508
2018 Gay or lesbian 44 50 6 0 0 0 0 94 0 36
2018 Prefer not to answer 50 37 3 3 5 2 0 89 8 119

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 38 30 13 9 9 0 0 69 18 511
2018 Gay or lesbian 28 30 17 10 12 3 0 59 23 36
2018 Prefer not to answer 29 36 14 9 12 0 0 65 21 121

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 65 26 7 2 0 0 0 91 2 506
2018 Gay or lesbian 51 39 10 0 0 0 0 90 0 34
2018 Prefer not to answer 56 31 10 1 2 0 0 87 3 118

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 34 16 9 7 0 1 68 16 507
2018 Gay or lesbian 29 48 8 5 10 0 0 77 14 35
2018 Prefer not to answer 25 40 15 11 9 0 0 64 20 119

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 38 33 14 9 5 0 0 71 15 507
2018 Gay or lesbian 25 49 9 10 7 0 0 74 17 36
2018 Prefer not to answer 27 39 15 10 8 0 2 67 18 121

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 35 15 11 5 0 0 69 16 504
2018 Gay or lesbian 17 53 8 11 11 0 0 70 22 36
2018 Prefer not to answer 26 33 20 11 9 0 0 59 21 120

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 52 33 9 4 2 0 0 85 6 507
2018 Gay or lesbian 44 36 8 12 0 0 0 80 12 36
2018 Prefer not to answer 38 41 11 5 5 0 0 79 10 120

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 31 16 11 6 0 0 67 17 512
2018 Gay or lesbian 45 20 22 9 4 0 0 65 12 36
2018 Prefer not to answer 33 33 12 16 5 1 0 66 22 120

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 8 24 32 24 9 1 1 35 33 508
2018 Gay or lesbian 6 34 36 14 8 0 3 22 40 36
2018 Prefer not to answer 15 37 25 15 3 3 2 19 54 121

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 14 23 28 20 13 2 1 34 38 506
2018 Gay or lesbian 14 28 29 22 5 0 3 27 43 36
2018 Prefer not to answer 13 35 24 9 7 7 3 18 55 118

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 10 18 27 25 12 2 5 41 30 505
2018 Gay or lesbian 6 22 13 33 19 0 6 56 30 36
2018 Prefer not to answer 14 26 25 14 9 7 6 26 46 120

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 9 14 32 25 15 1 2 42 25 504
2018 Gay or lesbian 2 17 29 38 12 3 0 51 20 36
2018 Prefer not to answer 11 18 35 20 11 4 0 32 31 118

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 15 23 28 16 14 2 3 31 40 510
2018 Gay or lesbian 17 18 23 25 17 0 0 42 35 36
2018 Prefer not to answer 21 26 26 10 13 2 2 24 49 119

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 14 22 29 18 11 3 2 32 38 508
2018 Gay or lesbian 19 11 37 21 11 0 0 32 31 36
2018 Prefer not to answer 21 30 20 14 8 7 1 24 55 116

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 12 16 34 21 12 3 3 35 29 507
2018 Gay or lesbian 14 16 33 21 11 3 0 34 32 36
2018 Prefer not to answer 18 25 24 14 5 10 5 23 50 120
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 26 31 18 10 4 7 5 64 16 509
2018 Gay or lesbian 18 27 26 10 13 5 0 47 25 36
2018 Prefer not to answer 20 36 21 9 3 8 2 63 14 118

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 50 27 8 9 5 1 0 78 14 509
2018 Gay or lesbian 36 35 16 4 10 0 0 70 14 36
2018 Prefer not to answer 45 29 12 9 5 1 1 75 13 118

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 14 25 18 16 9 16 2 48 30 506
2018 Gay or lesbian 10 19 36 14 20 0 2 29 35 36
2018 Prefer not to answer 11 24 15 17 13 16 4 44 37 115

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 58 32 6 2 1 0 0 91 3 510
2018 Gay or lesbian 38 44 12 3 3 0 0 82 6 36
2018 Prefer not to answer 43 43 8 4 2 0 0 86 6 116

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 44 39 8 6 2 2 0 84 7 510
2018 Gay or lesbian 31 47 12 7 3 0 0 78 10 36
2018 Prefer not to answer 42 35 17 4 1 1 1 78 5 117
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 39 36 11 7 6 0 0 76 13 507
2018 Gay or lesbian 37 50 6 4 3 0 0 87 7 35
2018 Prefer not to answer 30 41 17 6 6 1 0 72 12 118

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 52 30 10 4 3 1 0 82 8 507
2018 Gay or lesbian 53 30 10 0 4 3 0 86 4 34
2018 Prefer not to answer 39 35 14 8 2 2 0 76 10 118

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 49 33 8 6 4 0 0 82 10 506
2018 Gay or lesbian 48 42 0 7 0 3 0 93 7 35
2018 Prefer not to answer 34 47 8 9 2 0 1 81 11 116

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 57 26 7 6 4 1 0 83 9 505
2018 Gay or lesbian 51 30 2 5 9 3 0 83 14 35
2018 Prefer not to answer 56 21 9 8 3 2 0 79 11 117

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 52 29 7 7 5 0 0 81 11 504
2018 Gay or lesbian 51 29 6 7 4 3 0 83 11 35
2018 Prefer not to answer 48 28 14 6 4 1 0 76 10 117
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 44 11 7 2 1 6 79 9 100
2018 Prefer not to answer 19 32 27 11 0 6 5 57 12 18

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 28 18 8 5 7 0 67 14 510
2018 Gay or lesbian 10 42 18 13 3 15 0 61 18 36
2018 Prefer not to answer 18 30 23 9 11 8 1 53 22 119

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 30 17 12 8 3 0 62 20 511
2018 Gay or lesbian 11 32 32 16 5 0 3 45 22 36
2018 Prefer not to answer 18 32 23 15 13 0 0 50 28 120

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 21 32 19 13 8 6 0 56 23 509
2018 Gay or lesbian 8 14 39 29 6 5 0 23 37 35
2018 Prefer not to answer 10 27 26 15 16 7 0 40 33 119

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 18 33 14 19 11 4 0 54 31 509
2018 Gay or lesbian 9 27 39 11 15 0 0 35 26 36
2018 Prefer not to answer 10 36 15 21 16 3 0 47 37 119
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 27 45 13 10 4 1 0 73 14 510
2018 Gay or lesbian 14 38 33 13 0 3 0 53 13 35
2018 Prefer not to answer 18 48 15 11 7 1 0 67 17 118

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 42 38 10 6 3 1 0 81 10 508
2018 Gay or lesbian 39 39 3 15 3 0 0 78 19 36
2018 Prefer not to answer 37 36 11 8 6 2 0 75 14 120

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 38 34 18 6 3 2 0 73 9 511
2018 Gay or lesbian 18 38 35 3 6 0 0 56 9 35
2018 Prefer not to answer 29 39 16 7 8 2 0 69 15 119

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 22 28 15 15 9 8 3 56 28 508
2018 Gay or lesbian 7 30 12 14 18 14 6 45 40 36
2018 Prefer not to answer 19 24 17 17 11 10 2 49 32 119

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 22 34 17 13 10 3 1 59 24 511
2018 Gay or lesbian 12 32 24 10 20 0 3 45 31 36
2018 Prefer not to answer 17 25 15 22 14 6 1 45 39 119

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 19 25 16 14 18 3 4 48 34 511
2018 Gay or lesbian 17 26 16 13 25 0 3 45 39 36
2018 Prefer not to answer 13 20 12 22 24 6 3 36 50 119

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 24 40 18 10 6 2 0 65 16 508
2018 Gay or lesbian 12 43 21 11 7 6 0 58 19 36
2018 Prefer not to answer 15 37 24 10 9 4 1 55 20 120

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 33 12 4 2 4 0 81 6 504
2018 Gay or lesbian 26 51 11 9 3 0 0 77 12 35
2018 Prefer not to answer 29 42 14 4 4 7 0 76 9 120

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 46 35 11 6 1 1 0 81 8 501
2018 Gay or lesbian 32 50 10 6 0 3 0 84 6 36
2018 Prefer not to answer 30 43 15 7 3 2 0 75 10 121

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 55 30 6 6 3 0 0 85 9 506
2018 Gay or lesbian 32 42 17 3 6 0 0 74 9 35
2018 Prefer not to answer 38 38 14 5 5 0 0 76 10 121

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 40 33 13 7 7 0 0 73 14 504
2018 Gay or lesbian 22 33 17 20 6 3 0 56 26 36
2018 Prefer not to answer 29 34 17 11 8 1 0 64 19 119

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 40 35 11 8 5 0 0 75 13 505
2018 Gay or lesbian 24 42 20 8 6 0 0 66 14 35
2018 Prefer not to answer 28 38 17 11 7 0 0 65 18 118

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 37 25 15 10 8 4 1 65 19 506
2018 Gay or lesbian 26 34 7 21 5 6 0 64 28 36
2018 Prefer not to answer 28 25 19 14 8 5 1 56 24 119
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Heterosexual 26 36 37 514
2018 Gay or lesbian 27 44 29 36
2018 Prefer not to answer 35 32 33 121

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Heterosexual 12 27 38 7 11 4 139
2018 Gay or lesbian 24 21 21 0 11 23 10
2018 Prefer not to answer 19 23 30 7 15 6 43
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 13 87 511
2018 Gay or lesbian 12 88 36
2018 Prefer not to answer 13 87 120

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Heterosexual 43 63
2018 Prefer not to answer 44 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Heterosexual 54 63
2018 Prefer not to answer 58 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 63
2018 Prefer not to answer 0 15

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 11 63

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 8 63

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Heterosexual 48 63
2018 Prefer not to answer 30 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Heterosexual 35 63
2018 Prefer not to answer 43 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Heterosexual 36 63
2018 Prefer not to answer 52 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Heterosexual 51 63
2018 Prefer not to answer 53 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Heterosexual 37 63

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Heterosexual 58 63

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Heterosexual 27 63
2018 Prefer not to answer 36 15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Heterosexual 44 63
2018 Prefer not to answer 67 15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Heterosexual 23 63
2018 Prefer not to answer 29 15

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 14 63

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 43 63
2018 Prefer not to answer 46 15

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 22 63
2018 Prefer not to answer 39 15

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 11 63

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 16 63
2018 Prefer not to answer 50 15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 16 63

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 8 63

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 34 63

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 13 60

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 25 60

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 8 60

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 11 60

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 10 60

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 12 60
2018 Prefer not to answer 0 12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 10 60

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 12 60

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 26 60

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 46 60
2018 Prefer not to answer 44 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 39 60
2018 Prefer not to answer 51 12

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 16 60

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 21 19 20 4 4 27 5 60 11 506
2018 Gay or lesbian 13 17 20 2 7 35 5 52 15 35
2018 Prefer not to answer 15 19 21 8 6 25 7 50 20 119

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 35 30 18 4 2 10 1 73 7 507
2018 Gay or lesbian 19 31 35 5 0 10 0 55 6 35
2018 Prefer not to answer 25 30 20 8 3 12 1 64 13 117
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 6 94 509
2018 Bisexual 0 100 13
2018 Prefer not to answer 9 91 120

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Heterosexual 27 31

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Heterosexual 70 31

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 31

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Heterosexual 31 31

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Heterosexual 28 31

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Heterosexual 24 31

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Heterosexual 50 31

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Heterosexual 39 31

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 31

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Heterosexual 25 31

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 31

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 31

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 20 31

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 21 30

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 24 30

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 42 30

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 28

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 20 28

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 28

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 28

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 28

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 10

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 43 28

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 10

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 50 28

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 10

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 62 28

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 23 16 21 4 2 30 4 59 10 506
2018 Gay or lesbian 10 28 14 2 3 38 5 66 9 36
2018 Prefer not to answer 15 17 26 4 4 27 7 49 12 121

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 37 28 18 4 2 10 1 73 7 509
2018 Gay or lesbian 15 45 17 8 0 15 0 70 10 36
2018 Prefer not to answer 23 31 22 5 3 14 0 64 10 121
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 22 22 23 16 15 0 1 44 32 513
2018 Gay or lesbian 18 18 27 21 12 0 4 38 34 36
2018 Prefer not to answer 11 16 21 17 31 2 3 28 50 119

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 16 22 30 18 14 0 0 38 32 512
2018 Gay or lesbian 13 28 27 12 20 0 0 41 32 36
2018 Prefer not to answer 11 22 28 20 16 1 2 34 38 119

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 25 24 27 12 10 0 1 50 22 511
2018 Gay or lesbian 13 47 14 23 3 0 0 59 27 36
2018 Prefer not to answer 14 28 31 13 10 3 1 44 24 120

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 19 23 24 17 15 1 1 43 33 509
2018 Gay or lesbian 10 25 25 26 14 0 0 35 40 36
2018 Prefer not to answer 14 19 26 20 17 3 1 35 38 119

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 44 21 13 6 8 1 7 70 16 514
2018 Gay or lesbian 43 18 20 7 2 0 10 68 10 36
2018 Prefer not to answer 39 14 16 9 7 2 13 62 20 118

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 21 22 10 12 0 1 55 23 511
2018 Gay or lesbian 42 13 21 14 5 3 3 58 20 36
2018 Prefer not to answer 25 22 28 10 12 1 3 49 22 119

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 31 34 21 7 6 1 2 66 13 512
2018 Gay or lesbian 24 39 21 10 3 0 3 65 13 36
2018 Prefer not to answer 25 29 22 15 4 2 3 57 21 118

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 28 29 24 10 8 1 1 57 19 512
2018 Gay or lesbian 15 34 27 19 2 0 3 50 22 36
2018 Prefer not to answer 15 29 24 18 12 2 0 45 31 118

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 35 28 22 8 5 0 1 64 14 511
2018 Gay or lesbian 22 38 29 5 0 0 6 64 5 36
2018 Prefer not to answer 24 31 23 12 6 3 1 57 19 119

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 27 21 9 5 1 1 64 15 507
2018 Gay or lesbian 23 40 14 17 0 0 6 67 18 35
2018 Prefer not to answer 29 21 27 13 7 2 1 52 21 117

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 54 24 12 4 5 0 1 79 9 506
2018 Gay or lesbian 41 27 11 10 3 0 8 74 14 36
2018 Prefer not to answer 42 26 13 4 9 3 3 72 14 118

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 71 14 6 2 2 1 5 90 5 508
2018 Gay or lesbian 69 20 0 0 3 0 8 96 4 36
2018 Prefer not to answer 59 16 7 4 4 2 8 84 9 118

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 73 12 6 2 3 1 4 89 5 509
2018 Gay or lesbian 73 8 9 0 0 2 8 90 0 35
2018 Prefer not to answer 68 10 5 6 3 3 5 85 9 119

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 58 24 11 2 2 0 2 85 4 511
2018 Gay or lesbian 49 40 0 0 11 0 0 89 11 35
2018 Prefer not to answer 51 21 13 5 3 1 6 77 9 118

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 62 18 11 4 3 0 2 81 8 508
2018 Gay or lesbian 54 31 8 5 2 0 0 85 7 34
2018 Prefer not to answer 47 22 11 8 5 2 5 75 14 118

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 56 11 6 2 0 0 24 90 3 503
2018 Gay or lesbian 54 15 3 0 0 0 27 95 0 35
2018 Prefer not to answer 46 11 3 4 1 3 33 89 7 117

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 61 17 10 2 2 1 7 85 4 509
2018 Gay or lesbian 72 16 9 3 0 0 0 88 3 35
2018 Prefer not to answer 54 17 6 7 5 2 9 80 13 118

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 51 15 13 7 10 0 4 69 18 510
2018 Gay or lesbian 68 8 6 6 5 0 6 81 12 35
2018 Prefer not to answer 48 13 11 5 12 2 9 69 19 118

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 52 29 12 3 3 0 2 82 5 508
2018 Gay or lesbian 65 8 14 2 0 3 8 82 3 35
2018 Prefer not to answer 42 25 14 5 2 2 11 76 7 119

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 15 30 34 14 6 0 0 46 20 512
2018 Gay or lesbian 10 46 19 21 4 0 0 56 25 36
2018 Prefer not to answer 8 19 43 24 4 2 0 27 29 121

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 10 19 34 23 12 0 1 36 30 501
2018 Gay or lesbian 15 15 29 26 14 0 0 40 30 36
2018 Prefer not to answer 10 22 44 17 5 1 1 23 33 119

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 27 38 18 8 5 4 0 68 13 513
2018 Gay or lesbian 8 33 37 13 3 6 0 43 18 36
2018 Prefer not to answer 22 37 18 10 9 5 0 62 20 121

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 25 36 16 12 9 1 0 62 22 515
2018 Gay or lesbian 8 31 16 30 5 9 0 43 39 36
2018 Prefer not to answer 15 37 15 17 13 2 0 54 31 120
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 28 24 21 11 12 2 1 29 71 513
2018 Gay or lesbian 25 14 26 20 9 3 3 26 74 36
2018 Prefer not to answer 20 19 21 11 23 5 1 22 78 121

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 26 357
2018 Gay or lesbian 14 25
2018 Prefer not to answer 25 89

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 39 357
2018 Gay or lesbian 47 25
2018 Prefer not to answer 35 89

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 21 357
2018 Gay or lesbian 31 25
2018 Prefer not to answer 21 89

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 38 357
2018 Gay or lesbian 30 25
2018 Prefer not to answer 47 89

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Heterosexual 6 357
2018 Gay or lesbian 9 25
2018 Prefer not to answer 9 89

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 32 357
2018 Gay or lesbian 39 25
2018 Prefer not to answer 27 89

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 32 357
2018 Gay or lesbian 40 25
2018 Prefer not to answer 48 89

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Heterosexual 6 50 17 12 4 12 345
2018 Gay or lesbian 5 38 20 10 9 18 24
2018 Prefer not to answer 4 42 15 11 12 15 83

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 36 64 353
2018 Gay or lesbian 21 79 24
2018 Prefer not to answer 25 75 86

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 13 25 16 17 18 2 8 42 40 354
2018 Gay or lesbian 8 20 16 26 21 0 10 31 51 24
2018 Prefer not to answer 4 17 24 21 25 3 7 23 51 89

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 4 15 15 18 40 2 6 21 63 355
2018 Gay or lesbian 0 3 4 29 55 3 5 4 92 24
2018 Prefer not to answer 3 13 18 11 46 3 6 17 63 89

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 42 16 16 8 7 1 10 65 17 512
2018 Gay or lesbian 30 23 12 15 14 0 6 56 31 36
2018 Prefer not to answer 33 15 14 13 13 2 10 54 30 119
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