2018 Public Service Employee Survey Results for Courts Administration Service by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	40	10	13	7	1	69	21	349
2018	Term	47	40	5	2	6	0	88	8	53
2018	Casual	27	63	0	0	9	0	91	9	13
2018	Student	36	57	0	7	0	0	93	7	14
2017	Indeterminate (permanent)	25	37	14	14	9	0	62	24	297
2017	Term	48	31	11	9	0	0	80	9	41
2014	Indeterminate (permanent)	16	30	19	20	15	0	46	35	359
2014	Term	24	42	7	17	10	0	66	27	27
2014	Casual	34	20	20	7	13	6	58	21	15
2014	Student	15	54	15	8	0	8	75	8	13
2011	Indeterminate (permanent)	23	38	13	13	11	2	62	25	411
2011	Term	40	44	5	8	2	0	84	11	38
2011	Student	71	19	0	10	0	0	90	10	10
2008	Indeterminate (permanent)	25	39	12	14	8	2	66	22	384
2008	Term	19	47	9	22	3	0	66	25	32
2008	Student	13	53	13	7	13	0	67	20	15

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	32	13	7	5	74	12	351
2018	Term	71	16	9	2	3	87	4	53
2018	Casual	40	27	9	15	9	67	24	13
2018	Student	29	50	7	14	0	79	14	14
2017	Indeterminate (permanent)	35	39	13	9	5	74	13	297
2017	Term	56	40	2	0	2	95	2	41
2014	Indeterminate (permanent)	32	42	15	6	5	74	11	360
2014	Term	71	10	4	4	11	82	15	27
2014	Casual	61	13	19	0	7	74	7	15
2014	Student	46	31	23	0	0	77	0	13
2011	Indeterminate (permanent)	42	33	13	7	4	75	12	412
2011	Term	78	19	3	0	0	97	0	37
2011	Student	37	42	0	10	10	79	21	10
2008	Indeterminate (permanent)	39	35	12	7	6	74	13	382
2008	Term	56	34	6	3	0	91	3	32
2008	Student	13	47	13	20	7	60	27	15

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	34	8	8	3	0	81	10	351
2018	Term	72	22	0	3	3	0	94	6	53
2018	Casual	47	24	24	5	0	0	71	5	13
2018	Student	36	50	0	14	0	0	86	14	14
2017	Indeterminate (permanent)	39	44	8	7	3	0	83	9	296
2017	Term	60	35	0	5	0	0	95	5	41
2014	Indeterminate (permanent)	40	40	9	6	5	0	80	11	360
2014	Term	59	26	7	4	4	0	86	7	27
2014	Casual	47	39	7	7	0	0	86	7	15
2014	Student	38	23	23	0	8	8	67	8	13
2011	Indeterminate (permanent)	46	37	8	5	4	0	83	9	412
2011	Term	67	30	3	0	0	0	97	0	37
2011	Student	16	63	10	0	10	0	79	10	10
2008	Indeterminate (permanent)	46	34	8	7	5	0	81	11	383
2008	Term	50	41	3	6	0	0	91	6	32
2008	Student	13	47	13	20	7	0	60	27	15

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	30	10	8	6	1	0	76	14	352
2018	Term	55	31	4	3	5	1	0	87	9	53
2018	Casual	26	55	0	0	9	0	9	90	10	13
2018	Student	71	21	0	0	0	0	7	100	0	14
2017	Indeterminate (permanent)	38	35	12	9	5	0	1	73	14	297
2017	Term	55	19	12	9	3	3	0	75	12	41
2014	Indeterminate (permanent)	27	31	22	10	7	1	2	60	18	360
2014	Term	32	32	16	6	3	10	0	71	11	27
2014	Casual	55	39	7	0	0	0	0	93	0	15
2014	Student	31	31	23	0	8	0	8	67	8	13
2011	Indeterminate (permanent)	37	32	14	9	7	1	1	70	16	411
2011	Term	32	39	23	6	0	0	0	71	6	37
2011	Student	69	10	10	0	0	0	10	88	0	10

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	39	13	5	4	78	9	350
2018	Term	64	29	2	2	3	93	4	53
2018	Casual	28	44	9	9	9	72	19	13
2018	Student	7	79	7	7	0	86	7	14
2017	Indeterminate (permanent)	27	52	11	5	5	79	10	296
2017	Term	48	45	6	0	0	94	0	41
2014	Indeterminate (permanent)	25	46	15	10	5	71	15	360
2014	Term	47	36	7	7	3	82	11	27
2014	Casual	47	27	26	0	0	74	0	15
2014	Student	23	38	31	8	0	62	8	13
2011	Indeterminate (permanent)	35	39	13	8	6	73	13	410
2011	Term	48	46	6	0	0	94	0	37
2011	Student	39	40	10	10	0	79	10	10
2008	Indeterminate (permanent)	36	38	12	8	6	74	14	380
2008	Term	59	34	6	0	0	94	0	32
2008	Student	50	36	7	0	7	86	7	14

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	32	14	13	8	0	1	65	21	352
2018	Term	44	27	10	2	6	5	6	80	9	53
2018	Casual	40	32	19	0	9	0	0	72	9	13
2018	Student	43	43	7	7	0	0	0	86	7	14
2017	Indeterminate (permanent)	23	37	19	12	9	0	0	60	21	297
2017	Term	46	34	10	8	0	3	0	82	8	41
2014	Indeterminate (permanent)	20	33	15	17	14	0	0	54	31	360
2014	Term	32	51	7	6	3	0	0	83	10	26
2014	Casual	54	40	0	6	0	0	0	94	6	15
2014	Student	15	69	15	0	0	0	0	85	0	13
2011	Indeterminate (permanent)	26	34	16	14	10	1	0	60	24	411
2011	Term	23	42	20	2	0	13	0	75	2	38
2011	Student	69	21	0	10	0	0	0	90	10	10

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	41	14	8	4	75	12	352
2018	Term	50	35	9	3	3	85	6	53
2018	Casual	28	53	9	9	0	81	9	13
2018	Student	29	64	0	7	0	93	7	14
2017	Indeterminate (permanent)	29	42	17	7	4	71	12	297
2017	Term	48	40	5	8	0	87	8	41

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	36	8	2	1	1	0	89	3	352
2018	Term	61	33	3	0	3	0	0	94	3	53
2018	Casual	52	29	19	0	0	0	0	81	0	13
2018	Student	50	43	0	7	0	0	0	93	7	14
2017	Indeterminate (permanent)	40	45	8	5	2	0	0	85	7	297
2017	Term	62	31	3	2	2	0	0	93	5	41
2014	Indeterminate (permanent)	38	37	13	7	3	1	1	76	11	360
2014	Term	38	49	13	0	0	0	0	87	0	27
2014	Casual	74	26	0	0	0	0	0	100	0	15
2014	Student	23	38	38	0	0	0	0	62	0	13
2011	Indeterminate (permanent)	44	38	9	5	3	1	0	82	8	410
2011	Term	47	37	15	0	0	0	0	85	0	38
2011	Student	79	21	0	0	0	0	0	100	0	10
2008	Indeterminate (permanent)	46	32	12	5	3	2	0	80	8	383
2008	Term	56	31	3	6	0	3	0	90	6	32
2008	Student	40	40	13	7	0	0	0	80	7	15

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	32	10	10	9	1	1	71	19	348
2018	Term	55	33	4	0	6	2	0	89	7	53
2018	Casual	44	46	0	0	9	0	0	91	9	13
2018	Student	50	36	7	7	0	0	0	86	7	14
2017	Indeterminate (permanent)	26	39	14	10	11	0	0	65	21	297
2017	Term	53	26	17	5	0	0	0	78	5	41

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	58	30	7	3	2	0	89	4	348
2018	Term	71	22	2	0	3	2	95	3	52
2018	Casual	45	46	9	0	0	0	91	0	13
2018	Student	29	57	7	0	7	0	86	7	14
2017	Indeterminate (permanent)	53	35	6	2	3	0	89	5	296
2017	Term	73	23	4	0	0	0	96	0	41
2014	Indeterminate (permanent)	62	28	7	2	1	0	90	3	360
2014	Term	77	12	7	0	4	0	89	4	27
2014	Casual	68	26	6	0	0	0	94	0	15
2014	Student	38	54	8	0	0	0	92	0	13
2011	Indeterminate (permanent)	60	29	8	2	1	0	89	4	411
2011	Term	63	28	9	0	0	0	91	0	38
2011	Student	71	29	0	0	0	0	100	0	10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	34	11	11	9	1	0	69	20	352
2018	Term	47	28	9	1	7	6	2	81	9	53
2018	Casual	39	20	17	15	9	0	0	59	24	13
2018	Student	21	64	14	0	0	0	0	86	0	14
2017	Indeterminate (permanent)	26	42	15	9	7	0	0	68	17	296
2017	Term	38	34	12	11	0	5	0	76	12	41
2014	Indeterminate (permanent)	16	36	19	15	13	0	0	53	28	360
2014	Term	26	52	16	0	0	7	0	83	0	27
2014	Casual	34	27	13	20	6	0	0	61	26	15
2014	Student	23	38	23	8	8	0	0	62	15	13
2011	Indeterminate (permanent)	30	33	15	13	9	0	0	63	22	412
2011	Term	25	37	19	13	0	6	0	66	13	38
2011	Student	40	29	10	10	0	0	10	77	12	10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	29	14	10	8	0	1	68	18	349
2018	Term	43	32	6	4	10	3	2	79	14	53
2018	Casual	35	39	17	0	9	0	0	74	9	13
2018	Student	38	46	15	0	0	0	0	85	0	13
2017	Indeterminate (permanent)	32	35	13	12	8	0	0	67	19	296
2017	Term	42	29	15	7	0	5	3	77	7	41
2014	Indeterminate (permanent)	24	32	19	13	11	0	1	57	24	360
2014	Term	36	47	11	0	0	3	2	89	0	27
2014	Casual	54	19	7	20	0	0	0	73	20	15
2014	Student	31	38	15	15	0	0	0	69	15	13

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	34	12	8	8	0	0	72	16	352
2018	Term	54	30	2	2	9	3	0	87	11	53
2018	Casual	50	40	0	0	9	0	0	91	9	13
2018	Student	29	64	0	7	0	0	0	93	7	14
2017	Indeterminate (permanent)	30	38	17	9	6	0	1	68	14	296
2017	Term	44	43	0	8	0	3	3	92	8	41
2014	Indeterminate (permanent)	22	35	20	14	9	0	0	57	23	360
2014	Term	39	45	10	5	0	0	0	84	5	27
2014	Casual	47	33	13	7	0	0	0	80	7	15
2014	Student	31	38	23	8	0	0	0	69	8	13
2011	Indeterminate (permanent)	38	36	13	9	4	1	0	74	13	411
2011	Term	58	22	9	11	0	0	0	80	11	38
2011	Student	58	42	0	0	0	0	0	100	0	10

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	39	10	4	3	0	83	7	350
2018	Term	70	25	0	2	3	0	96	4	53
2018	Casual	45	46	0	0	9	0	91	9	13
2018	Student	43	50	7	0	0	0	93	0	14
2017	Indeterminate (permanent)	39	45	8	4	3	1	85	7	295
2017	Term	54	42	4	0	0	0	96	0	41
2014	Indeterminate (permanent)	34	45	10	7	3	0	79	10	360
2014	Term	48	34	11	4	3	0	82	7	27
2014	Casual	61	26	0	13	0	0	87	13	15
2014	Student	46	38	8	8	0	0	85	8	13
2011	Indeterminate (permanent)	40	41	10	6	3	0	81	9	411
2011	Term	58	34	8	0	0	0	92	0	37
2011	Student	60	29	0	10	0	0	90	10	10
2008	Indeterminate (permanent)	38	42	9	8	3	0	80	11	383
2008	Term	58	35	6	0	0	0	94	0	31
2008	Student	40	40	13	7	0	0	80	7	15

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	33	16	9	5	1	1	69	14	352
2018	Term	27	38	19	7	5	2	2	68	12	53
2018	Casual	54	37	9	0	0	0	0	91	0	13
2018	Student	57	43	0	0	0	0	0	100	0	14
2017	Indeterminate (permanent)	36	36	16	7	4	0	1	72	11	296
2017	Term	36	36	19	2	5	3	0	74	7	41
2014	Indeterminate (permanent)	35	32	21	7	6	0	0	67	12	359
2014	Term	50	26	12	10	2	0	0	76	12	27
2014	Casual	40	54	0	0	6	0	0	94	6	15
2014	Student	46	38	8	0	8	0	0	85	8	13
2011	Indeterminate (permanent)	37	38	15	7	2	0	0	75	9	411
2011	Term	24	27	18	13	6	9	3	58	22	37
2011	Student	71	21	0	8	0	0	0	92	8	10
2008	Indeterminate (permanent)	28	34	20	12	4	1	1	63	17	384
2008	Term	25	13	28	22	13	0	0	38	34	32
2008	Student	27	33	27	13	0	0	0	60	13	15

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	24	28	18	14	2	3	34	37	350
2018	Term	3	9	19	22	29	8	10	63	14	53
2018	Casual	0	21	40	19	11	9	0	32	23	13
2018	Student	0	0	29	43	29	0	0	71	0	14
2017	Indeterminate (permanent)	12	20	36	19	8	1	4	28	34	296
2017	Term	4	9	19	29	24	5	10	62	15	41
2014	Indeterminate (permanent)	12	22	37	14	8	1	5	24	37	359
2014	Term	10	10	19	29	28	3	0	59	22	27
2014	Casual	0	28	27	26	13	0	7	42	30	15
2014	Student	0	31	23	31	15	0	0	46	31	13
2011	Indeterminate (permanent)	10	22	32	21	10	0	5	32	35	410
2011	Term	0	0	15	47	17	12	8	81	0	38
2011	Student	0	10	10	40	39	0	0	79	10	10
2008	Indeterminate (permanent)	9	28	34	17	9	1	2	26	38	381
2008	Term	0	9	19	28	31	3	9	68	11	32
2008	Student	7	20	13	40	13	0	7	57	29	15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	21	27	22	16	3	3	40	31	348
2018	Term	1	2	16	19	39	10	12	75	5	53
2018	Casual	19	11	31	19	11	9	0	32	33	13
2018	Student	0	7	21	14	57	0	0	71	7	14
2017	Indeterminate (permanent)	12	21	32	21	9	2	4	31	35	296
2017	Term	2	9	16	10	35	12	15	62	16	41
2014	Indeterminate (permanent)	15	20	29	16	9	4	7	28	39	359
2014	Term	7	14	12	33	24	9	0	63	24	27
2014	Casual	0	36	21	21	14	0	7	38	39	14
2014	Student	8	15	15	46	15	0	0	62	23	13
2011	Indeterminate (permanent)	9	23	25	20	14	3	6	37	35	410
2011	Term	0	2	9	30	33	10	16	85	3	38
2011	Student	0	0	19	21	60	0	0	81	0	10
2008	Indeterminate (permanent)	17	27	25	17	9	2	3	28	46	380
2008	Term	3	3	6	34	31	3	19	84	8	32
2008	Student	7	20	20	27	27	0	0	53	27	15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	18	25	21	17	4	6	42	30	347
2018	Term	4	12	7	17	41	9	11	72	19	53
2018	Casual	9	6	32	24	20	9	0	48	16	13
2018	Student	14	0	7	21	43	7	7	75	17	14
2017	Indeterminate (permanent)	10	21	28	22	11	1	7	35	34	295
2017	Term	0	2	15	16	42	3	22	78	2	41
2014	Indeterminate (permanent)	16	23	23	19	9	4	7	31	43	358
2014	Term	14	3	23	27	23	6	3	56	19	27
2014	Casual	6	19	7	34	20	0	13	63	29	15
2014	Student	8	23	23	15	23	0	8	42	33	13
2011	Indeterminate (permanent)	15	18	27	17	11	3	9	32	37	411
2011	Term	5	5	11	22	27	9	20	70	14	38
2011	Student	0	19	0	21	60	0	0	81	19	10
2008	Indeterminate (permanent)	13	23	32	16	9	3	4	27	39	382
2008	Term	6	6	13	19	38	3	16	69	15	32
2008	Student	0	7	27	40	20	7	0	64	7	15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	4	14	29	28	21	2	2	51	19	348
2018	Term	0	6	16	21	41	8	7	74	7	53
2018	Casual	0	0	6	32	53	9	0	94	0	13
2018	Student	0	14	0	14	71	0	0	86	14	14
2017	Indeterminate (permanent)	8	11	33	29	13	0	5	44	20	292
2017	Term	0	4	14	33	36	0	13	79	5	41
2014	Indeterminate (permanent)	10	16	28	29	12	1	4	43	27	355
2014	Term	6	7	22	30	32	3	0	64	13	27
2014	Casual	0	0	19	40	27	0	13	78	0	15
2014	Student	8	0	8	54	15	8	8	82	9	13
2011	Indeterminate (permanent)	6	13	29	28	17	1	6	48	21	409
2011	Term	0	5	25	29	28	8	5	65	6	38
2011	Student	0	0	0	39	61	0	0	100	0	10
2008	Indeterminate (permanent)	7	16	32	27	15	1	2	43	25	380
2008	Term	6	13	16	25	34	0	6	63	20	32
2008	Student	7	7	27	27	33	0	0	60	13	15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	21	25	17	12	2	4	31	42	350
2018	Term	0	12	9	25	32	9	14	74	15	52
2018	Casual	19	13	33	6	20	9	0	29	35	13
2018	Student	0	14	21	14	43	7	0	62	15	14
2017	Indeterminate (permanent)	22	31	25	11	7	1	3	19	55	294
2017	Term	0	18	17	10	35	8	13	56	22	41
2014	Indeterminate (permanent)	28	25	20	13	7	1	5	21	57	358
2014	Term	10	16	36	16	18	3	0	35	27	27
2014	Casual	6	27	20	20	14	0	13	39	38	15
2014	Student	0	23	31	23	15	0	8	42	25	13
2011	Indeterminate (permanent)	13	23	29	16	13	1	6	31	38	410
2011	Term	0	8	13	25	33	10	11	74	10	38
2011	Student	0	0	19	21	60	0	0	81	0	10
2008	Indeterminate (permanent)	22	26	23	14	12	1	3	26	50	382
2008	Term	9	6	16	28	31	0	9	66	17	32
2008	Student	7	27	7	33	20	0	7	57	36	15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	21	28	18	14	3	3	33	38	348
2018	Term	4	6	12	23	31	5	19	71	12	52
2018	Casual	19	15	42	0	15	9	0	16	38	13
2018	Student	0	7	7	43	36	7	0	85	8	14
2017	Indeterminate (permanent)	18	20	28	18	9	2	5	30	40	293
2017	Term	7	5	11	8	41	18	11	69	16	40
2014	Indeterminate (permanent)	12	19	27	21	10	3	9	35	35	358
2014	Term	11	10	14	7	28	3	27	50	30	27
2014	Casual	6	27	19	20	7	7	13	34	42	15
2014	Student	15	31	15	15	15	0	8	33	50	13
2011	Indeterminate (permanent)	11	17	25	23	13	3	8	40	32	411
2011	Term	2	5	5	25	29	12	22	82	11	38
2011	Student	0	0	8	10	73	0	8	91	0	10
2008	Indeterminate (permanent)	20	25	27	15	8	3	3	24	48	381
2008	Term	9	3	3	22	31	3	28	77	18	32
2008	Student	0	40	13	7	7	13	20	20	60	15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	21	28	21	14	4	4	38	31	348
2018	Term	5	9	6	17	37	12	15	74	19	51
2018	Casual	19	6	39	12	15	9	0	30	27	13
2018	Student	7	0	29	21	36	7	0	62	8	14
2017	Indeterminate (permanent)	15	19	32	19	11	1	3	31	35	293
2017	Term	0	2	14	13	41	12	18	78	3	41
2014	Indeterminate (permanent)	14	22	32	14	7	3	7	23	41	358
2014	Term	4	17	10	16	25	19	10	58	28	27
2014	Casual	6	13	19	27	21	0	13	55	23	15
2014	Student	8	38	15	15	8	0	15	27	55	13

Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	29	17	12	9	5	4	59	22	350
2018	Term	44	10	12	5	1	20	6	74	9	52
2018	Casual	19	35	12	9	9	15	0	63	22	13
2018	Student	50	29	0	7	0	0	14	92	8	14
2017	Indeterminate (permanent)	19	30	19	14	11	2	5	53	27	296
2017	Term	17	20	20	7	2	21	13	55	14	41
2014	Indeterminate (permanent)	19	27	21	13	14	3	4	49	29	359
2014	Term	28	30	10	10	3	18	0	71	17	27
2014	Casual	41	32	20	0	7	0	0	73	7	15
2014	Student	46	23	23	0	8	0	0	69	8	13

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	27	9	10	7	1	0	75	17	349
2018	Term	68	20	2	2	4	2	2	92	6	53
2018	Casual	49	32	9	0	9	0	0	81	9	13
2018	Student	71	14	7	7	0	0	0	86	7	14
2017	Indeterminate (permanent)	38	32	11	9	9	0	1	70	18	296
2017	Term	44	49	2	2	0	3	0	96	2	41
2014	Indeterminate (permanent)	33	31	10	11	13	2	1	66	24	360
2014	Term	40	40	0	7	0	10	2	92	8	27
2014	Casual	74	19	0	7	0	0	0	93	7	15
2014	Student	62	31	8	0	0	0	0	92	0	13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	20	16	18	16	12	3	42	40	351
2018	Term	19	9	9	12	1	44	7	56	27	51
2018	Casual	15	24	7	6	28	20	0	48	43	13
2018	Student	36	7	14	7	7	29	0	60	20	14
2017	Indeterminate (permanent)	9	20	16	21	20	12	3	33	48	297
2017	Term	7	17	13	8	2	47	5	51	22	41
2014	Indeterminate (permanent)	13	18	17	20	21	8	3	35	46	357
2014	Term	15	10	17	4	14	35	6	41	30	27
2014	Casual	34	20	26	0	14	0	7	58	15	15
2014	Student	8	23	23	15	8	23	0	40	30	13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	35	9	6	4	0	0	81	10	350
2018	Term	72	23	2	0	2	0	0	95	2	52
2018	Casual	57	34	0	0	9	0	0	91	9	13
2018	Student	71	14	0	14	0	0	0	86	14	14
2017	Indeterminate (permanent)	31	44	11	9	4	0	1	76	13	297
2017	Term	48	46	2	0	2	3	0	96	2	41
2014	Indeterminate (permanent)	31	41	13	9	6	0	0	72	15	358
2014	Term	38	32	20	9	0	0	0	71	9	27
2014	Casual	67	13	13	0	7	0	0	80	7	15
2014	Student	46	46	0	8	0	0	0	92	8	13

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	36	11	4	5	1	1	80	9	352
2018	Term	66	27	4	0	0	4	0	96	0	53
2018	Casual	51	30	9	0	9	0	0	81	9	13
2018	Student	79	14	0	0	0	7	0	100	0	14

Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	32	9	6	7	1	1	78	13	351
2018	Term	37	29	9	7	4	8	6	77	12	52
2018	Casual	35	15	17	15	9	0	9	55	26	13
2018	Student	64	21	7	0	7	0	0	86	7	14
2017	Indeterminate (permanent)	38	34	12	9	6	0	1	73	15	297
2017	Term	28	41	10	8	5	5	2	75	14	40
2014	Indeterminate (permanent)	26	34	16	12	9	0	2	62	22	360
2014	Term	45	25	7	16	7	0	0	69	23	27
2014	Casual	74	20	0	0	6	0	0	94	6	15
2014	Student	15	69	8	8	0	0	0	85	8	13
2011	Indeterminate (permanent)	31	33	16	11	8	0	1	65	19	412
2011	Term	32	20	14	16	2	11	5	62	21	38
2008	Indeterminate (permanent)	27	33	16	13	10	1	1	61	23	384
2008	Term	22	41	13	9	9	0	6	67	20	32
2008	Student	20	40	13	13	7	7	0	64	21	15

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	29	10	4	5	2	1	79	10	350
2018	Term	55	24	10	1	1	6	2	86	3	52
2018	Casual	39	25	7	0	9	20	0	79	12	13
2018	Student	86	7	0	0	7	0	0	93	7	14
2017	Indeterminate (permanent)	45	28	12	7	6	1	1	75	13	297
2017	Term	53	24	10	0	5	8	0	84	5	40
2014	Indeterminate (permanent)	30	34	15	10	8	2	2	66	19	360
2014	Term	41	35	11	0	7	2	4	81	8	27
2014	Casual	68	19	6	0	0	0	7	93	0	15
2014	Student	46	54	0	0	0	0	0	100	0	13
2011	Indeterminate (permanent)	34	34	16	6	9	2	1	69	15	412
2011	Term	37	22	18	9	0	11	3	69	10	38
2011	Student	50	19	10	10	0	0	10	77	12	10
2008	Indeterminate (permanent)	27	34	15	9	9	3	2	64	20	383
2008	Term	47	25	13	9	0	0	6	77	10	32
2008	Student	20	40	20	13	7	0	0	60	20	15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	29	9	4	7	1	2	80	11	350
2018	Term	53	21	11	5	4	4	2	79	10	51
2018	Casual	48	30	12	0	0	9	0	86	0	13
2018	Student	79	7	0	7	7	0	0	86	14	14
2017	Indeterminate (permanent)	46	30	12	7	6	0	0	76	12	296
2017	Term	51	29	13	0	2	3	2	84	3	40
2014	Indeterminate (permanent)	29	35	14	12	9	0	1	65	21	358
2014	Term	25	39	20	10	4	0	3	65	14	27
2014	Casual	54	26	7	7	0	0	7	85	7	15
2014	Student	54	31	8	8	0	0	0	85	8	13
2011	Indeterminate (permanent)	36	30	14	12	8	0	1	66	20	412
2011	Term	40	44	9	0	5	0	2	86	5	38
2011	Student	60	19	10	10	0	0	0	79	10	10
2008	Indeterminate (permanent)	29	38	11	10	10	1	0	68	20	384
2008	Term	22	47	13	16	0	0	3	71	16	32
2008	Student	33	20	20	20	7	0	0	53	27	15

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	60	22	6	4	7	1	1	84	10	349
2018	Term	54	26	9	0	6	2	2	84	6	52
2018	Casual	60	17	0	0	9	15	0	89	11	13
2018	Student	79	7	0	7	0	0	7	92	8	14
2017	Indeterminate (permanent)	51	26	12	3	6	2	0	79	9	297
2017	Term	59	15	13	3	2	7	0	80	6	40

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	22	12	3	7	0	1	78	10	349
2018	Term	55	28	10	3	1	2	0	85	4	52
2018	Casual	45	22	5	0	19	9	0	74	21	13
2018	Student	71	14	0	7	7	0	0	86	14	14
2017	Indeterminate (permanent)	50	30	7	6	6	0	0	80	13	297
2017	Term	49	27	12	2	5	5	0	80	7	41
2014	Indeterminate (permanent)	36	30	16	10	7	0	1	67	17	359
2014	Term	35	35	13	6	10	0	0	71	16	27
2014	Casual	61	39	0	0	0	0	0	100	0	15
2014	Student	62	31	8	0	0	0	0	92	0	13

Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	33	11	10	6	2	8	71	17	93
2017	Indeterminate (permanent)	26	49	10	3	4	3	4	82	8	82
2014	Indeterminate (permanent)	28	38	12	9	5	3	5	71	15	93

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	32	16	9	7	5	1	66	17	352
2018	Term	60	18	4	0	1	14	2	94	2	53
2018	Casual	63	18	0	0	9	9	0	90	10	13
2018	Student	71	14	0	0	0	14	0	100	0	14
2017	Indeterminate (permanent)	22	35	18	10	7	5	1	62	19	297
2017	Term	48	28	9	2	0	13	0	88	2	41
2014	Indeterminate (permanent)	16	31	22	13	8	10	0	52	24	358
2014	Term	40	41	7	0	0	12	0	92	0	27
2014	Casual	48	40	13	0	0	0	0	87	0	15
2014	Student	31	46	8	0	0	8	8	91	0	13
2011	Indeterminate (permanent)	22	28	20	11	10	8	1	55	23	411
2011	Term	39	26	17	0	0	18	0	80	0	37
2011	Student	58	10	21	10	0	0	0	69	10	10

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	31	16	13	10	3	1	59	24	349
2018	Term	64	19	5	0	1	10	0	93	2	52
2018	Casual	54	15	7	0	9	15	0	81	11	13
2018	Student	79	21	0	0	0	0	0	100	0	14
2017	Indeterminate (permanent)	18	30	21	16	12	1	1	49	29	296
2017	Term	51	19	11	4	0	13	2	83	5	41
2014	Indeterminate (permanent)	12	27	28	17	14	2	0	40	32	358
2014	Term	37	46	4	4	0	10	0	92	4	27
2014	Casual	41	46	7	6	0	0	0	87	6	15
2014	Student	31	54	0	8	0	0	8	92	8	13
2011	Indeterminate (permanent)	19	26	23	15	13	4	0	48	28	409
2011	Term	41	34	18	2	0	3	2	79	2	38
2011	Student	60	21	8	0	0	10	0	91	0	10
2008	Indeterminate (permanent)	16	28	21	18	15	2	0	45	33	384
2008	Term	22	31	9	16	6	9	6	63	26	32
2008	Student	7	47	13	13	13	7	0	57	29	15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	30	19	15	13	5	1	51	29	350
2018	Term	58	19	6	0	1	16	0	91	2	53
2018	Casual	59	6	17	0	9	9	0	71	10	13
2018	Student	57	29	7	0	0	7	0	92	0	14
2017	Indeterminate (permanent)	14	25	22	18	15	5	1	42	34	297
2017	Term	26	27	17	3	2	24	0	70	7	41
2014	Indeterminate (permanent)	8	20	29	22	16	6	0	29	40	358
2014	Term	33	45	6	4	0	12	0	89	4	27
2014	Casual	35	32	20	7	6	0	0	67	13	15
2014	Student	23	23	31	8	0	8	8	55	9	13
2011	Indeterminate (permanent)	12	29	24	17	11	7	0	43	30	412
2011	Term	21	25	19	5	3	26	0	63	12	38
2011	Student	52	29	0	0	0	10	8	100	0	10
2008	Indeterminate (permanent)	10	25	19	24	16	7	0	37	43	383
2008	Term	16	19	13	16	9	22	6	48	35	32
2008	Student	7	33	33	7	13	7	0	43	21	15

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	34	17	13	15	3	1	53	29	352
2018	Term	56	19	9	0	1	15	0	88	2	53
2018	Casual	50	24	7	0	9	9	0	82	10	13
2018	Student	57	36	0	7	0	0	0	93	7	14
2017	Indeterminate (permanent)	14	30	17	17	19	3	1	45	37	296
2017	Term	30	27	20	4	2	16	0	68	8	41
2014	Indeterminate (permanent)	9	29	22	19	18	3	0	39	38	357
2014	Term	22	26	29	17	0	6	0	51	18	27
2014	Casual	41	19	27	0	13	0	0	60	13	15
2014	Student	15	31	15	31	0	0	8	50	33	13
2011	Indeterminate (permanent)	16	32	21	16	14	1	0	48	31	412
2011	Term	22	36	21	5	3	12	0	66	9	38
2011	Student	60	21	8	10	0	0	0	81	10	10
2008	Indeterminate (permanent)	13	37	15	18	13	3	1	52	33	382
2008	Term	28	9	16	22	6	9	9	46	35	32
2008	Student	27	40	20	0	13	0	0	67	13	15

Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	39	22	6	6	1	0	66	12	351
2018	Term	52	30	13	0	4	1	0	83	4	53
2018	Casual	54	12	15	0	9	0	9	73	10	13
2018	Student	57	21	7	7	0	7	0	85	8	14
2017	Indeterminate (permanent)	23	39	18	12	6	1	0	64	19	297
2017	Term	36	34	18	2	0	7	3	78	3	41
2014	Indeterminate (permanent)	17	36	28	9	7	1	0	54	17	358
2014	Term	32	45	20	0	0	0	3	79	0	27
2014	Casual	40	27	19	0	7	7	0	72	7	15
2014	Student	15	46	31	0	0	8	0	67	0	13
2011	Indeterminate (permanent)	22	35	23	9	8	3	0	59	18	410
2011	Term	44	32	12	5	0	8	0	82	5	38
2011	Student	60	19	10	10	0	0	0	79	10	10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	36	15	5	5	2	1	75	10	352
2018	Term	63	24	1	7	1	0	4	90	9	53
2018	Casual	33	28	20	0	19	0	0	61	19	13
2018	Student	50	21	14	0	0	14	0	83	0	14
2017	Indeterminate (permanent)	35	34	14	9	4	4	1	72	14	295
2017	Term	45	35	4	9	0	6	0	86	10	41
2014	Indeterminate (permanent)	29	34	18	7	6	5	1	67	14	358
2014	Term	44	44	7	6	0	0	0	87	6	27
2014	Casual	41	26	13	20	0	0	0	67	20	15
2014	Student	23	38	15	23	0	0	0	62	23	13
2011	Indeterminate (permanent)	35	32	11	8	8	5	2	72	17	410
2011	Term	47	27	13	8	3	2	0	75	11	38
2011	Student	60	8	21	10	0	0	0	69	10	10
2008	Indeterminate (permanent)	28	39	12	9	7	5	1	71	16	384
2008	Term	28	31	6	16	9	3	6	66	28	32
2008	Student	27	20	13	20	13	0	7	50	36	15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	35	21	8	6	1	1	65	13	351
2018	Term	60	25	8	4	1	0	1	87	5	53
2018	Casual	46	36	0	0	9	0	9	90	10	13
2018	Student	50	21	21	0	0	7	0	77	0	14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	21	18	13	14	10	4	48	31	350
2018	Term	35	26	8	7	4	12	8	77	13	53
2018	Casual	52	17	7	0	9	15	0	81	11	13
2018	Student	50	21	0	0	0	14	14	100	0	14
2017	Indeterminate (permanent)	14	21	20	14	13	14	4	42	33	297
2017	Term	20	29	4	5	6	33	2	76	17	41
2014	Indeterminate (permanent)	14	19	23	17	17	9	3	37	38	359
2014	Term	28	26	4	10	6	26	0	74	21	27
2014	Casual	34	27	20	7	0	6	7	70	8	15
2014	Student	31	23	23	0	15	0	8	58	17	13
2011	Indeterminate (permanent)	16	19	20	15	15	13	3	41	35	411
2011	Term	22	21	17	4	3	31	2	64	11	38
2011	Student	29	29	10	0	0	10	21	85	0	10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	29	20	14	14	2	0	50	29	351
2018	Term	47	22	8	6	4	8	5	79	11	53
2018	Casual	28	29	9	6	9	9	9	70	18	13
2018	Student	50	29	0	7	0	14	0	92	8	14
2017	Indeterminate (permanent)	20	25	24	14	14	2	0	46	29	296
2017	Term	32	28	19	5	3	13	0	69	9	41
2014	Indeterminate (permanent)	9	14	25	22	27	3	0	24	51	358
2014	Term	21	13	14	23	17	12	0	39	45	27
2014	Casual	35	20	7	0	13	12	13	73	18	15
2014	Student	23	31	23	8	0	8	8	64	9	13
2011	Indeterminate (permanent)	15	31	18	18	16	2	1	47	35	412
2011	Term	25	33	15	12	6	0	9	63	20	38
2011	Student	52	10	19	0	0	18	0	77	0	10
2008	Indeterminate (permanent)	15	31	17	14	18	4	0	48	34	382
2008	Term	9	41	28	3	9	6	3	55	14	32
2008	Student	20	40	13	20	0	7	0	64	21	15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	24	14	17	24	3	2	42	43	352
2018	Term	24	17	5	10	8	4	32	64	29	53
2018	Casual	43	20	18	0	9	9	0	69	10	13
2018	Student	50	14	0	14	0	7	14	82	18	14
2017	Indeterminate (permanent)	12	18	19	20	24	3	4	33	47	297
2017	Term	10	21	14	5	12	5	34	50	27	41
2014	Indeterminate (permanent)	8	12	20	19	34	3	4	22	57	358
2014	Term	16	24	11	7	29	4	10	46	41	27
2014	Casual	48	13	7	0	7	0	26	82	9	15
2014	Student	23	15	8	15	15	8	15	50	40	13
2011	Indeterminate (permanent)	8	23	13	23	28	2	3	33	53	412
2011	Term	13	7	13	11	9	3	44	38	37	38
2011	Student	21	31	0	8	0	0	39	86	14	10
2008	Indeterminate (permanent)	7	25	16	20	27	3	3	34	49	383
2008	Term	3	13	6	19	3	6	50	36	50	32
2008	Student	27	27	13	7	0	13	13	73	9	15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	34	20	9	8	2	0	62	17	351
2018	Term	39	32	10	3	4	7	5	80	8	53
2018	Casual	43	31	7	0	9	9	0	82	10	13
2018	Student	43	43	0	7	0	0	7	92	8	14
2017	Indeterminate (permanent)	15	37	20	12	10	5	1	55	24	296
2017	Term	23	26	28	0	0	24	0	64	0	41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	31	14	4	3	3	1	78	7	350
2018	Term	56	18	14	2	0	6	2	82	3	50
2018	Casual	60	20	0	10	0	10	0	88	12	12
2018	Student	50	29	21	0	0	0	0	79	0	14
2017	Indeterminate (permanent)	34	38	16	4	4	4	1	75	8	297
2017	Term	34	26	14	5	3	18	0	73	9	41
2014	Indeterminate (permanent)	30	39	18	4	5	3	0	72	9	359
2014	Term	52	27	6	0	0	5	10	93	0	27
2014	Casual	74	19	0	0	0	0	7	100	0	15
2014	Student	38	38	8	0	0	15	0	91	0	13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	37	12	5	3	2	1	80	7	350
2018	Term	64	17	7	4	2	5	0	86	7	51
2018	Casual	71	11	9	9	0	0	0	81	9	13
2018	Student	64	29	0	0	0	7	0	100	0	14
2017	Indeterminate (permanent)	28	44	14	5	5	3	0	75	10	297
2017	Term	45	37	3	5	3	7	0	89	8	40
2014	Indeterminate (permanent)	30	40	16	8	4	1	0	72	12	359
2014	Term	46	44	10	0	0	0	0	90	0	27
2014	Casual	60	40	0	0	0	0	0	100	0	15
2014	Student	38	46	8	8	0	0	0	85	8	13
2011	Indeterminate (permanent)	29	38	19	5	5	3	0	70	11	412
2011	Term	41	22	23	2	5	6	0	68	8	38
2011	Student	50	31	8	0	0	0	10	91	0	10

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	33	8	4	4	0	84	8	347
2018	Term	77	17	2	4	0	0	94	4	49
2018	Casual	81	9	0	0	9	0	91	9	13
2018	Student	86	14	0	0	0	0	100	0	14
2017	Indeterminate (permanent)	40	40	10	6	4	0	80	10	296
2017	Term	70	26	4	0	0	0	96	0	41
2014	Indeterminate (permanent)	36	39	14	6	4	0	75	11	359
2014	Term	68	29	0	0	3	0	97	3	27
2014	Casual	74	26	0	0	0	0	100	0	15
2014	Student	69	23	8	0	0	0	92	0	13
2011	Indeterminate (permanent)	38	38	13	5	6	0	76	11	411
2011	Term	58	29	5	7	0	0	87	7	38
2011	Student	71	29	0	0	0	0	100	0	10
2008	Indeterminate (permanent)	32	40	13	9	5	1	73	14	381
2008	Term	50	28	9	6	3	3	81	10	32
2008	Student	53	27	7	7	7	0	80	13	15

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	27	18	11	9	1	61	20	350
2018	Term	77	15	2	6	0	0	93	6	51
2018	Casual	81	9	0	0	9	0	91	9	13
2018	Student	57	36	7	0	0	0	93	0	14
2017	Indeterminate (permanent)	20	30	25	14	9	2	51	24	297
2017	Term	51	31	14	0	0	4	85	0	41
2014	Indeterminate (permanent)	18	31	26	12	12	1	49	24	360
2014	Term	43	30	24	0	3	0	73	3	27
2014	Casual	41	27	19	6	7	0	68	13	15
2014	Student	38	31	23	8	0	0	69	8	13
2011	Indeterminate (permanent)	24	30	22	12	11	0	54	24	411
2011	Term	60	24	12	3	0	0	85	3	38
2011	Student	50	40	10	0	0	0	90	0	10

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	31	17	10	7	0	0	65	18	348
2018	Term	77	15	2	4	1	0	0	93	6	51
2018	Casual	76	6	9	0	9	0	0	81	9	13
2018	Student	57	36	7	0	0	0	0	93	0	14
2017	Indeterminate (permanent)	23	36	20	12	8	0	1	59	21	297
2017	Term	53	32	10	2	0	3	0	87	2	41
2014	Indeterminate (permanent)	18	35	22	12	11	1	0	54	24	360
2014	Term	43	39	14	0	3	0	0	82	3	27
2014	Casual	35	45	13	0	7	0	0	80	7	15
2014	Student	50	25	25	0	0	0	0	75	0	12
2011	Indeterminate (permanent)	25	33	20	12	9	0	0	59	21	411
2011	Term	57	30	8	5	0	0	0	87	5	37
2008	Indeterminate (permanent)	20	36	17	16	11	1	0	56	27	384
2008	Term	44	38	9	9	0	0	0	81	9	32
2008	Student	33	33	20	0	13	0	0	67	13	15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	26	14	14	12	3	1	59	27	350
2018	Term	53	10	11	4	3	1	18	78	9	51
2018	Casual	45	37	0	0	9	9	0	90	10	13
2018	Student	36	14	14	21	0	7	7	58	25	14
2017	Indeterminate (permanent)	23	27	20	14	11	4	1	53	26	297
2017	Term	20	14	20	5	2	17	22	56	12	41
2014	Indeterminate (permanent)	21	23	22	14	14	5	1	47	30	360
2014	Term	32	23	7	20	11	2	5	59	33	27
2014	Casual	41	20	6	13	13	0	6	65	28	15
2014	Student	46	0	31	15	0	0	8	50	17	13
2011	Indeterminate (permanent)	30	21	19	12	14	5	0	54	27	411
2011	Term	39	19	13	5	7	0	19	70	14	38
2011	Student	42	40	0	0	10	0	8	89	11	10
2008	Indeterminate (permanent)	20	25	21	15	14	3	1	47	31	382
2008	Term	22	19	16	9	3	3	28	59	18	32
2008	Student	20	27	20	7	20	0	7	50	29	15

Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	26	39	35	351
2018	Term	69	18	13	53
2018	Casual	55	15	29	13
2018	Student	50	29	21	14
2017	Indeterminate (permanent)	29	33	38	297
2017	Term	72	8	20	41
2014	Indeterminate (permanent)	30	35	35	360
2014	Term	66	17	17	27
2014	Casual	53	27	20	15
2014	Student	31	23	46	13
2011	Indeterminate (permanent)	31	39	30	412
2011	Term	81	16	3	38
2011	Student	37	42	21	10

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	16	11	63	4	0	6	92
2018	Term	0	3	8	2	85	2	35
2017	Indeterminate (permanent)	23	11	58	3	1	5	86
2017	Term	2	10	10	0	74	3	28
2014	Indeterminate (permanent)	23	14	50	6	9999	6	110
2014	Term	5	6	40	9	9999	40	17
2011	Indeterminate (permanent)	17	16	58	4	9999	5	128
2011	Term	0	0	30	25	9999	45	30

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	15	85	352
2018	Term	9	91	53

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	56

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	69	56

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	56

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	56

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	56

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	56

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	56

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	56

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	59	56

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	56

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	48	56

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	56

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	56

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	56

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	56

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	56

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	57	56

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	56

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	56

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	56

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	56

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	56

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	56

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	54

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	54

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	54

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	54

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	54

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	54

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	54

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	54

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	54

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	54

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	54

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	54

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	51	54

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	54

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	15	21	9	9	19	8	45	26	349
2018	Term	21	12	8	1	1	42	14	76	7	53
2018	Casual	34	20	7	0	9	29	0	77	13	13
2018	Student	21	14	7	7	0	36	14	71	14	14
2017	Indeterminate (permanent)	11	19	21	8	10	24	6	43	27	297
2017	Term	5	9	11	6	2	40	26	41	25	41
2014	Indeterminate (permanent)	15	16	23	8	8	25	5	44	23	358
2014	Term	16	22	16	0	3	33	10	67	5	27
2014	Casual	30	7	14	0	7	21	21	63	13	14
2014	Student	31	8	15	0	0	23	23	71	0	13

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	31	19	8	7	7	1	63	16	350
2018	Term	44	17	12	2	1	23	0	80	5	53
2018	Casual	45	22	0	0	9	24	0	88	12	13
2018	Student	50	29	7	7	0	7	0	85	8	14
2017	Indeterminate (permanent)	22	34	19	5	9	11	0	63	16	296
2017	Term	19	30	19	2	2	26	3	68	6	41
2014	Indeterminate (permanent)	20	32	22	8	6	10	1	59	16	358
2014	Term	32	40	14	2	3	9	0	79	6	27
2014	Casual	34	27	0	0	7	19	13	90	10	15
2014	Student	31	23	23	0	8	15	0	64	9	13
2011	Indeterminate (permanent)	33	33	16	8	5	5	0	69	14	411
2011	Term	43	13	11	0	3	30	0	80	5	38
2011	Student	31	29	10	0	0	29	0	85	0	10

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	350
2018	Student	0	100	14

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	26

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	65	26

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	26

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	26

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	26

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	26

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	26

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	26

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	26

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	26

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	26

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	26

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	43	26

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	26

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	26

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	26

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	58	26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	16	26	4	4	25	7	50	12	349
2018	Term	23	10	8	0	1	42	16	78	3	53
2018	Casual	43	11	7	0	9	29	0	77	13	13
2018	Student	21	14	0	0	7	36	21	83	17	14
2017	Indeterminate (permanent)	17	17	18	2	5	32	9	57	12	296
2017	Term	8	11	14	2	2	42	21	51	11	41
2014	Indeterminate (permanent)	13	14	25	3	4	36	5	46	11	358
2014	Term	16	30	3	0	3	34	13	87	6	27
2014	Casual	28	7	13	0	0	46	7	73	0	15
2014	Student	15	15	8	0	0	31	31	80	0	13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	31	25	5	3	10	1	63	9	350
2018	Term	42	15	11	2	1	27	1	79	5	53
2018	Casual	49	18	0	0	9	24	0	88	12	13
2018	Student	43	29	0	7	0	21	0	91	9	14
2017	Indeterminate (permanent)	27	31	16	3	5	16	2	71	9	295
2017	Term	16	39	14	2	0	24	5	78	3	41
2014	Indeterminate (permanent)	22	30	22	3	3	19	2	65	7	358
2014	Term	28	31	16	2	0	16	6	76	3	27
2014	Casual	41	20	0	0	0	33	7	100	0	15
2014	Student	31	38	8	0	0	23	0	90	0	13
2011	Indeterminate (permanent)	33	32	17	5	3	11	0	73	8	410
2011	Term	50	9	12	0	3	25	0	80	4	38
2011	Student	42	37	10	0	0	10	0	88	0	10

Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	30	16	9	8	1	1	67	17	351
2018	Term	29	20	20	13	12	1	5	52	27	53
2018	Casual	49	29	0	13	9	0	0	78	22	13
2018	Student	21	43	14	14	7	0	0	64	21	14
2017	Indeterminate (permanent)	34	27	15	9	11	0	4	62	22	297
2017	Term	31	21	21	12	4	3	7	58	18	41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	24	26	17	14	0	1	43	31	350
2018	Term	20	28	29	13	4	5	2	52	17	53
2018	Casual	77	6	17	0	0	0	0	83	0	13
2018	Student	50	29	7	14	0	0	0	79	14	14
2017	Indeterminate (permanent)	15	25	25	20	14	0	1	40	34	296
2017	Term	16	34	22	17	2	3	5	55	21	41

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	32	23	12	6	0	1	58	18	349
2018	Term	37	28	15	7	3	4	6	72	11	52
2018	Casual	87	6	7	0	0	0	0	93	0	13
2018	Student	64	29	0	7	0	0	0	93	7	14
2017	Indeterminate (permanent)	24	26	24	11	11	0	3	52	23	295
2017	Term	30	36	6	13	2	3	10	75	18	41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	22	24	16	20	1	1	39	37	350
2018	Term	46	19	13	6	3	2	9	75	10	53
2018	Casual	54	30	0	0	17	0	0	83	17	13
2018	Student	50	21	14	7	7	0	0	71	14	14
2017	Indeterminate (permanent)	13	18	19	23	24	0	2	32	49	297
2017	Term	31	27	17	7	5	3	10	67	14	41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	21	15	6	6	1	5	73	12	348
2018	Term	37	21	18	0	10	6	8	67	12	53
2018	Casual	77	15	7	0	0	0	0	93	0	13
2018	Student	79	14	7	0	0	0	0	93	0	14
2017	Indeterminate (permanent)	40	27	12	5	5	1	10	76	11	295
2017	Term	22	27	18	7	5	3	17	61	16	41

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	25	23	12	9	1	1	55	21	350
2018	Term	39	34	15	4	4	2	2	77	8	51
2018	Casual	59	31	9	0	0	0	0	91	0	13
2018	Student	79	21	0	0	0	0	0	100	0	14
2017	Indeterminate (permanent)	27	32	18	11	10	0	2	61	21	296
2017	Term	14	49	20	5	5	3	3	68	11	39

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	31	21	9	6	2	2	63	15	353
2018	Term	55	20	9	4	1	1	10	84	6	53
2018	Casual	63	20	7	0	0	9	0	92	0	13
2018	Student	71	14	0	7	0	0	7	92	8	14
2017	Indeterminate (permanent)	23	29	21	13	10	0	4	55	24	295
2017	Term	32	31	24	0	0	3	10	73	0	40

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	31	24	13	7	0	1	55	20	353
2018	Term	44	29	10	2	1	3	10	84	4	53
2018	Casual	63	21	7	0	0	9	0	92	0	13
2018	Student	43	29	21	7	0	0	0	71	7	14
2017	Indeterminate (permanent)	21	29	25	11	10	0	3	52	22	296
2017	Term	37	35	7	12	0	3	8	80	13	40

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	29	19	11	6	0	2	64	17	351
2018	Term	45	27	16	2	4	0	6	76	6	53
2018	Casual	51	39	10	0	0	0	0	90	0	12
2018	Student	50	7	21	14	7	0	0	57	21	14
2017	Indeterminate (permanent)	29	27	18	12	9	1	3	59	22	296
2017	Term	41	38	13	0	0	3	5	86	0	40

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	33	16	14	4	0	2	66	18	351
2018	Term	52	31	5	5	4	0	4	86	9	52
2018	Casual	78	22	0	0	0	0	0	100	0	13
2018	Student	36	36	21	0	7	0	0	71	7	14
2017	Indeterminate (permanent)	34	29	17	11	6	0	3	66	17	296
2017	Term	36	25	27	5	0	3	5	66	5	40

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	24	13	7	3	1	2	77	10	350
2018	Term	63	22	5	7	0	0	4	88	7	52
2018	Casual	67	33	0	0	0	0	0	100	0	13
2018	Student	64	14	14	0	7	0	0	79	7	14
2017	Indeterminate (permanent)	52	23	16	4	4	0	2	77	7	296
2017	Term	48	21	23	3	0	0	5	73	3	41

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	67	16	7	2	2	8	89	4	351
2018	Term	71	15	5	2	0	6	92	2	53
2018	Casual	93	7	0	0	0	0	100	0	13
2018	Student	93	0	0	7	0	0	93	7	14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	65	13	8	5	4	1	5	82	9	352
2018	Term	78	7	2	2	1	0	10	94	3	53
2018	Casual	83	7	0	0	9	0	0	91	9	13
2018	Student	86	7	0	7	0	0	0	93	7	14
2017	Indeterminate (permanent)	64	16	5	6	4	0	5	84	11	296
2017	Term	81	7	0	2	0	3	7	97	3	41

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	30	13	5	4	1	2	79	8	350
2018	Term	70	17	5	2	0	0	6	93	2	53
2018	Casual	71	15	0	5	9	0	0	85	15	13
2018	Student	64	29	0	0	7	0	0	93	7	14
2017	Indeterminate (permanent)	44	31	12	7	4	0	3	77	11	295
2017	Term	69	24	2	2	0	0	3	95	2	41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	23	12	8	5	1	1	75	13	348
2018	Term	78	9	5	2	1	0	6	92	3	53
2018	Casual	68	16	6	0	10	0	0	84	10	12
2018	Student	86	0	0	7	7	0	0	86	14	14
2017	Indeterminate (permanent)	52	23	8	8	6	1	3	78	14	296
2017	Term	67	22	7	0	0	0	4	92	0	41

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	12	8	4	1	1	24	83	6	349
2018	Term	65	2	0	0	0	0	33	100	0	53
2018	Casual	89	0	0	0	0	0	11	100	0	13
2018	Student	86	0	0	0	0	0	14	100	0	14
2017	Indeterminate (permanent)	40	15	6	5	2	0	33	81	10	296
2017	Term	68	7	3	0	0	0	22	97	0	41

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	23	11	4	2	1	5	82	7	350
2018	Term	81	5	0	0	2	0	13	98	2	53
2018	Casual	74	9	7	9	0	0	0	83	9	13
2018	Student	86	7	0	0	0	0	7	100	0	14
2017	Indeterminate (permanent)	58	16	10	5	3	0	8	81	8	296
2017	Term	73	10	5	2	0	0	10	92	2	40

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	79	9	2	2	2	0	5	94	4	350
2018	Term	40	14	11	20	5	0	9	60	28	53
2018	Casual	20	15	6	26	34	0	0	35	59	13
2018	Student	79	0	0	7	0	0	14	92	8	14
2017	Indeterminate (permanent)	69	15	5	2	2	1	6	91	4	295
2017	Term	29	17	17	11	20	0	5	49	32	41

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	25	15	5	2	1	2	77	7	351
2018	Term	65	19	9	0	0	0	8	90	0	53
2018	Casual	78	13	0	0	9	0	0	91	9	13
2018	Student	64	21	0	7	0	0	7	92	8	14
2017	Indeterminate (permanent)	48	27	14	5	3	0	4	78	8	296
2017	Term	70	15	9	0	3	0	3	88	3	41

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	30	34	15	5	46	20	350
2018	Term	25	40	29	6	0	65	6	53
2018	Casual	35	33	15	17	0	69	17	13
2018	Student	36	43	14	7	0	79	7	14
2017	Indeterminate (permanent)	13	30	36	15	6	43	21	297
2017	Term	14	36	42	8	0	50	8	41

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	21	42	17	12	0	0	29	29	348
2018	Term	0	7	35	39	17	0	2	58	7	53
2018	Casual	9	7	20	24	39	0	0	63	17	13
2018	Student	7	7	29	36	21	0	0	57	14	14
2017	Indeterminate (permanent)	5	22	39	22	10	1	1	33	28	295
2017	Term	0	10	41	26	24	0	0	49	10	41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	41	12	7	4	2	0	77	11	351
2018	Term	30	31	13	10	6	7	2	67	18	53
2018	Casual	45	27	0	0	9	9	9	88	12	13
2018	Student	29	50	7	7	0	7	0	85	8	14
2017	Indeterminate (permanent)	21	45	20	5	5	4	0	69	10	297
2017	Term	17	38	13	10	11	11	0	63	23	40

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	31	18	15	7	1	0	59	22	351
2018	Term	34	38	11	7	4	5	2	77	12	53
2018	Casual	41	33	0	0	10	15	0	88	12	12
2018	Student	43	36	14	7	0	0	0	79	7	14
2017	Indeterminate (permanent)	14	35	23	18	8	2	0	50	27	297
2017	Term	25	34	15	15	3	8	0	65	19	40

Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	27	12	7	4	3	1	48	52	352
2018	Term	40	16	16	7	8	7	5	45	55	53
2018	Casual	45	24	5	17	0	9	0	50	50	13
2018	Student	57	21	0	7	14	0	0	57	43	14
2017	Indeterminate (permanent)	48	23	17	5	4	4	1	50	50	296
2017	Term	48	10	18	4	6	11	3	55	45	41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	175
2018	Term	35	26
2017	Indeterminate (permanent)	15	139
2017	Term	45	16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	175
2018	Term	22	26
2017	Indeterminate (permanent)	30	139
2017	Term	44	16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	175
2018	Term	13	26
2017	Indeterminate (permanent)	20	139
2017	Term	24	16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	175
2018	Term	10	26
2017	Indeterminate (permanent)	48	139
2017	Term	33	16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	175
2018	Term	0	26
2017	Indeterminate (permanent)	6	139
2017	Term	0	16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	175
2018	Term	8	26

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	175
2018	Term	53	26
2017	Indeterminate (permanent)	39	139
2017	Term	44	16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	9	58	11	9	2	10	163
2018	Term	8	61	8	13	0	9	24
2017	Indeterminate (permanent)	11	56	20	4	5	5	136
2017	Term	13	71	0	11	0	5	17

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	55	45	175
2018	Term	26	74	25

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	24	19	16	11	1	5	51	29	175
2018	Term	18	23	10	38	6	0	5	43	47	25
2017	Indeterminate (permanent)	16	33	18	12	12	1	8	53	26	141
2017	Term	25	13	11	18	16	0	18	46	41	17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	15	14	12	17	4	29	35	44	175
2018	Term	13	15	3	10	36	5	19	36	60	25
2017	Indeterminate (permanent)	8	19	16	11	16	3	27	38	39	139
2017	Term	14	7	14	6	28	7	25	30	50	17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	13	10	8	8	2	10	70	18	352
2018	Term	57	4	7	5	0	5	21	84	7	53
2018	Casual	59	17	0	0	9	15	0	89	11	13
2018	Student	57	0	7	7	0	0	29	80	10	14

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Courts Administration Service by Question 77. What is your current employee status?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.