2018 Public Service Employee Survey Results for Courts Administration Service by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 41 39 7 7 5 0 0 80 12 41
2018 Administration and Foreign Services 28 42 11 11 7 0 1 70 19 290
2018 Administrative Support 33 38 7 13 8 0 0 72 22 60
2018 Other 41 50 0 5 5 0 0 91 9 22
2017 Scientific and Professional 44 35 9 6 6 0 0 79 13 32
2017 Administration and Foreign Services 25 38 15 14 8 0 0 63 22 225
2017 Administrative Support 31 35 11 15 8 0 0 66 23 65
2014 Executive 18 35 6 18 24 0 0 53 41 17
2014 Scientific and Professional 7 36 22 21 14 0 0 43 35 14
2014 Administration and Foreign Services 14 32 19 19 16 0 0 46 35 271
2014 Administrative Support 31 26 18 17 9 0 0 56 26 78
2014 Other 25 50 13 6 0 0 6 80 7 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 76 20 2 2 0 0 0 95 2 41
2018 Administration and Foreign Services 43 32 13 6 4 0 0 76 10 292
2018 Administrative Support 33 30 18 12 7 0 0 63 18 60
2018 Other 36 41 5 14 5 0 0 77 18 22
2017 Scientific and Professional 56 38 3 0 3 0 0 94 3 32
2017 Administration and Foreign Services 38 38 11 8 3 0 0 77 12 225
2017 Administrative Support 21 45 20 8 6 0 0 66 14 65
2014 Executive 47 35 12 0 6 0 0 82 6 17
2014 Scientific and Professional 57 43 0 0 0 0 0 100 0 14
2014 Administration and Foreign Services 34 40 17 5 3 0 0 75 8 272
2014 Administrative Support 29 32 14 12 12 0 1 62 23 78
2014 Other 50 31 19 0 0 0 0 81 0 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 73 24 2 0 0 0 0 98 0 41
2018 Administration and Foreign Services 48 35 7 7 2 0 0 84 9 292
2018 Administrative Support 43 28 13 10 5 0 0 72 15 60
2018 Other 41 41 0 14 5 0 0 82 18 22
2017 Scientific and Professional 68 25 3 0 3 0 0 94 3 32
2017 Administration and Foreign Services 42 43 7 7 2 0 0 85 8 224
2017 Administrative Support 28 49 9 9 3 2 0 78 13 64
2014 Executive 71 18 6 0 6 0 0 88 6 17
2014 Scientific and Professional 64 36 0 0 0 0 0 100 0 14
2014 Administration and Foreign Services 40 41 10 5 3 0 0 81 9 272
2014 Administrative Support 31 38 9 10 12 0 0 69 22 78
2014 Other 44 25 19 0 6 0 6 73 7 16

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 44 41 5 7 2 0 0 85 10 41
2018 Administration and Foreign Services 49 28 10 8 5 0 0 77 13 293
2018 Administrative Support 38 38 7 3 10 2 2 79 14 60
2018 Other 59 23 0 5 0 9 5 95 5 22
2017 Scientific and Professional 50 32 6 8 3 0 0 82 12 32
2017 Administration and Foreign Services 41 34 10 9 5 0 0 75 14 225
2017 Administrative Support 35 32 20 8 3 0 2 69 11 65
2014 Executive 29 35 6 18 12 0 0 65 29 17
2014 Scientific and Professional 21 0 50 7 7 7 7 24 17 14
2014 Administration and Foreign Services 29 34 19 10 6 0 1 64 17 272
2014 Administrative Support 33 38 14 8 5 0 1 73 13 78
2014 Other 31 31 25 0 6 0 6 67 7 16

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 59 37 2 2 0 0 0 95 2 41
2018 Administration and Foreign Services 42 39 11 5 3 0 0 81 8 291
2018 Administrative Support 30 40 18 7 5 0 0 70 12 60
2018 Other 27 59 5 5 5 0 0 86 9 22
2017 Scientific and Professional 51 43 6 0 0 0 0 94 0 32
2017 Administration and Foreign Services 30 52 10 5 3 0 0 82 8 224
2017 Administrative Support 23 46 19 5 8 0 0 69 12 65
2014 Executive 29 41 6 18 6 0 0 71 24 17
2014 Scientific and Professional 28 64 7 0 0 0 0 93 0 14
2014 Administration and Foreign Services 25 46 15 9 5 0 0 72 13 272
2014 Administrative Support 29 32 17 15 6 0 0 62 22 78
2014 Other 31 38 25 6 0 0 0 69 6 16

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 44 29 12 0 5 5 5 81 5 41
2018 Administration and Foreign Services 31 33 12 15 7 0 1 65 23 293
2018 Administrative Support 42 25 20 5 8 0 0 67 13 60
2018 Other 36 45 5 5 5 5 0 86 10 22
2017 Scientific and Professional 41 47 9 0 3 0 0 87 3 32
2017 Administration and Foreign Services 26 37 17 12 7 0 0 64 19 225
2017 Administrative Support 26 26 23 15 9 0 0 52 25 65
2014 Executive 29 29 6 18 18 0 0 59 35 17
2014 Scientific and Professional 14 43 29 7 7 0 0 57 14 14
2014 Administration and Foreign Services 19 37 12 17 13 0 0 57 31 271
2014 Administrative Support 33 24 14 17 12 0 0 58 28 78
2014 Other 25 63 13 0 0 0 0 88 0 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 41 41 12 2 2 0 0 83 5 41
2018 Administration and Foreign Services 35 41 12 8 4 0 0 76 11 293
2018 Administrative Support 38 40 12 7 3 0 0 78 10 60
2018 Other 27 64 0 9 0 0 0 91 9 22
2017 Scientific and Professional 44 43 6 3 3 0 0 87 6 32
2017 Administration and Foreign Services 28 45 15 8 3 0 0 73 11 225
2017 Administrative Support 35 36 22 5 3 0 0 71 8 65

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 62 33 0 0 2 2 0 98 2 42
2018 Administration and Foreign Services 54 35 9 1 1 0 0 89 2 292
2018 Administrative Support 42 43 8 2 2 3 0 88 3 60
2018 Other 50 36 5 5 5 0 0 86 9 22
2017 Scientific and Professional 60 34 3 3 0 0 0 94 3 32
2017 Administration and Foreign Services 42 44 7 5 1 0 0 87 6 225
2017 Administrative Support 37 48 8 3 5 0 0 85 8 65
2014 Executive 35 41 12 12 0 0 0 76 12 17
2014 Scientific and Professional 28 50 15 7 0 0 0 78 7 14
2014 Administration and Foreign Services 39 37 12 6 4 1 0 77 11 272
2014 Administrative Support 47 32 13 5 1 0 1 81 6 78
2014 Other 38 31 31 0 0 0 0 69 0 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 55 36 0 0 5 5 0 95 5 42
2018 Administration and Foreign Services 35 34 9 12 8 0 0 70 21 289
2018 Administrative Support 43 28 13 2 10 2 2 74 12 60
2018 Other 45 36 5 5 5 5 0 86 10 22
2017 Scientific and Professional 54 34 10 0 3 0 0 87 3 32
2017 Administration and Foreign Services 28 40 13 11 9 0 0 68 19 225
2017 Administrative Support 27 29 20 9 14 0 0 57 23 65

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 65 28 3 0 0 5 0 97 0 40
2018 Administration and Foreign Services 59 32 4 3 2 0 0 91 5 289
2018 Administrative Support 57 28 13 0 2 0 0 85 2 60
2018 Other 36 45 9 0 9 0 0 82 9 22
2017 Scientific and Professional 69 25 6 0 0 0 0 94 0 32
2017 Administration and Foreign Services 57 32 5 3 2 0 0 90 5 224
2017 Administrative Support 51 36 9 2 3 0 0 86 5 65
2014 Executive 53 29 12 6 0 0 0 82 6 17
2014 Scientific and Professional 57 36 7 0 0 0 0 93 0 14
2014 Administration and Foreign Services 64 26 7 2 1 0 0 90 3 272
2014 Administrative Support 62 28 5 3 1 0 1 91 4 78
2014 Other 50 44 6 0 0 0 0 94 0 16

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 43 31 14 2 2 7 0 79 5 42
2018 Administration and Foreign Services 35 34 9 12 9 0 1 69 22 292
2018 Administrative Support 37 30 13 8 12 0 0 67 20 60
2018 Other 23 55 9 0 5 9 0 85 5 22
2017 Scientific and Professional 44 38 13 5 0 0 0 82 5 32
2017 Administration and Foreign Services 28 39 13 11 8 0 0 68 19 224
2017 Administrative Support 23 42 25 6 3 2 0 65 9 65
2014 Executive 35 29 12 24 0 0 0 65 24 17
2014 Scientific and Professional 21 50 14 7 7 0 0 71 15 14
2014 Administration and Foreign Services 14 36 21 15 13 1 0 50 28 272
2014 Administrative Support 26 32 15 15 12 0 0 58 27 78
2014 Other 25 44 19 6 6 0 0 69 13 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 43 40 5 2 5 5 0 88 8 42
2018 Administration and Foreign Services 39 28 13 10 9 0 1 68 19 289
2018 Administrative Support 33 33 22 7 5 0 0 67 12 60
2018 Other 38 43 10 0 5 5 0 85 5 21
2017 Scientific and Professional 50 37 10 0 3 0 0 87 3 32
2017 Administration and Foreign Services 35 32 13 13 6 0 0 67 19 224
2017 Administrative Support 24 39 17 9 9 2 0 64 19 65
2014 Executive 29 41 0 18 6 0 6 75 25 17
2014 Scientific and Professional 35 36 14 7 7 0 0 71 15 14
2014 Administration and Foreign Services 22 35 20 13 9 0 0 57 22 272
2014 Administrative Support 35 22 15 12 14 0 3 58 26 78
2014 Other 31 44 13 13 0 0 0 75 13 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 40 2 0 7 5 0 90 8 42
2018 Administration and Foreign Services 38 33 12 9 7 0 0 72 16 292
2018 Administrative Support 42 35 10 5 8 0 0 77 13 60
2018 Other 32 55 0 5 5 5 0 90 10 22
2017 Scientific and Professional 38 49 3 3 3 0 3 90 7 32
2017 Administration and Foreign Services 35 36 13 10 5 0 1 71 16 224
2017 Administrative Support 27 37 28 5 3 0 0 64 8 65
2014 Executive 41 12 24 18 6 0 0 53 24 17
2014 Scientific and Professional 21 36 29 7 7 0 0 57 14 14
2014 Administration and Foreign Services 22 37 18 15 8 0 0 59 23 272
2014 Administrative Support 31 33 14 10 10 0 1 65 21 78
2014 Other 31 44 19 6 0 0 0 75 6 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 67 26 2 2 0 2 0 95 2 42
2018 Administration and Foreign Services 42 41 10 4 3 0 0 83 7 290
2018 Administrative Support 48 38 7 2 3 0 2 88 5 60
2018 Other 50 41 5 0 5 0 0 91 5 22
2017 Scientific and Professional 54 40 3 3 0 0 0 94 3 32
2017 Administration and Foreign Services 39 46 9 2 3 0 1 86 5 223
2017 Administrative Support 44 39 6 8 3 0 0 83 11 65
2014 Executive 35 35 12 12 6 0 0 71 18 17
2014 Scientific and Professional 35 65 0 0 0 0 0 100 0 14
2014 Administration and Foreign Services 34 44 10 9 2 0 0 78 12 272
2014 Administrative Support 41 35 15 3 5 0 1 77 8 78
2014 Other 50 38 6 6 0 0 0 88 6 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 31 31 17 14 5 2 0 63 20 42
2018 Administration and Foreign Services 33 34 18 9 4 1 1 68 13 292
2018 Administrative Support 43 40 12 2 3 0 0 83 5 60
2018 Other 50 45 0 0 0 5 0 100 0 22
2017 Scientific and Professional 22 40 16 6 12 3 0 64 19 32
2017 Administration and Foreign Services 34 38 17 7 2 0 2 73 9 224
2017 Administrative Support 54 29 12 2 3 0 0 83 5 65
2014 Executive 6 12 29 24 29 0 0 18 53 17
2014 Scientific and Professional 36 36 21 7 0 0 0 71 7 14
2014 Administration and Foreign Services 31 34 22 7 6 0 0 65 13 271
2014 Administrative Support 56 28 12 3 1 0 0 85 4 78
2014 Other 44 38 13 0 6 0 0 81 6 16

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 5 10 20 20 29 10 7 59 18 41
2018 Administration and Foreign Services 12 25 26 18 14 1 3 34 39 291
2018 Administrative Support 5 17 38 20 12 5 3 35 24 60
2018 Other 0 5 27 41 23 5 0 67 5 22
2017 Scientific and Professional 0 19 14 22 28 3 13 60 23 32
2017 Administration and Foreign Services 14 19 38 18 6 1 3 25 35 224
2017 Administrative Support 5 14 31 26 13 3 8 44 21 64
2014 Executive 12 41 35 12 0 0 0 12 53 17
2014 Scientific and Professional 0 0 50 28 7 0 15 42 0 14
2014 Administration and Foreign Services 16 22 34 14 9 2 3 25 40 272
2014 Administrative Support 4 29 32 17 10 1 6 30 35 77
2014 Other 0 25 25 31 19 0 0 50 25 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 2 5 20 17 32 15 10 65 10 41
2018 Administration and Foreign Services 8 22 27 21 17 1 3 40 32 290
2018 Administrative Support 12 14 25 24 15 7 3 43 28 59
2018 Other 0 5 27 14 45 9 0 65 5 22
2017 Scientific and Professional 3 22 21 6 35 3 10 47 29 32
2017 Administration and Foreign Services 12 22 30 22 9 1 5 33 36 225
2017 Administrative Support 10 11 35 18 11 10 6 34 25 63
2014 Executive 12 18 35 18 6 6 6 27 33 17
2014 Scientific and Professional 0 22 14 36 0 7 21 50 30 14
2014 Administration and Foreign Services 16 19 30 17 10 5 4 29 38 271
2014 Administrative Support 14 23 25 16 12 1 9 30 42 77
2014 Other 6 19 13 44 19 0 0 63 25 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 2 2 15 29 32 12 7 76 6 41
2018 Administration and Foreign Services 9 21 25 17 19 2 7 40 33 289
2018 Administrative Support 8 14 20 22 15 12 8 47 28 59
2018 Other 9 5 5 27 45 5 5 80 15 22
2017 Scientific and Professional 0 3 21 12 38 10 16 68 4 32
2017 Administration and Foreign Services 10 24 29 19 10 0 7 32 37 224
2017 Administrative Support 8 10 24 27 16 2 14 51 21 63
2014 Executive 29 24 12 24 12 0 0 35 53 17
2014 Scientific and Professional 0 21 21 43 0 7 7 50 25 14
2014 Administration and Foreign Services 17 25 22 17 10 3 6 30 46 271
2014 Administrative Support 16 9 26 22 14 3 10 42 28 77
2014 Other 6 19 25 13 31 0 6 47 27 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 7 27 17 37 10 2 61 8 41
2018 Administration and Foreign Services 5 14 28 28 21 1 3 52 19 290
2018 Administrative Support 2 12 20 31 29 3 3 64 15 59
2018 Other 0 9 14 9 64 5 0 76 10 22
2017 Scientific and Professional 0 10 20 31 29 0 10 67 11 31
2017 Administration and Foreign Services 7 12 36 27 13 1 5 42 20 223
2017 Administrative Support 6 2 22 33 25 0 11 66 9 63
2014 Executive 18 41 29 12 0 0 0 12 59 17
2014 Scientific and Professional 0 7 29 57 0 0 7 62 8 14
2014 Administration and Foreign Services 12 16 28 27 15 2 2 43 29 269
2014 Administrative Support 4 9 25 33 18 1 9 57 15 76
2014 Other 6 0 6 56 19 6 6 86 7 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 5 5 19 19 26 14 12 61 13 42
2018 Administration and Foreign Services 19 24 24 16 12 1 4 30 46 290
2018 Administrative Support 15 12 22 25 15 7 3 45 30 59
2018 Other 0 9 27 9 45 5 5 60 10 22
2017 Scientific and Professional 10 19 25 5 29 3 10 39 33 32
2017 Administration and Foreign Services 23 32 24 10 8 0 3 19 57 224
2017 Administrative Support 10 24 28 16 13 2 8 32 37 63
2014 Executive 35 47 12 0 6 0 0 6 82 17
2014 Scientific and Professional 7 21 22 21 0 0 29 30 39 14
2014 Administration and Foreign Services 31 26 21 12 8 1 2 21 58 272
2014 Administrative Support 17 21 26 16 11 3 7 29 42 76
2014 Other 6 19 25 25 19 0 6 47 27 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 2 7 20 20 29 7 15 63 13 41
2018 Administration and Foreign Services 15 21 25 20 14 2 4 36 38 289
2018 Administrative Support 17 22 29 10 12 7 3 25 43 59
2018 Other 0 5 23 27 36 5 5 70 5 22
2017 Scientific and Professional 6 16 16 9 33 10 10 52 28 31
2017 Administration and Foreign Services 16 22 27 18 9 3 5 29 41 223
2017 Administrative Support 21 8 29 18 13 5 8 35 32 63
2014 Executive 0 24 35 24 6 0 12 33 27 17
2014 Scientific and Professional 0 21 14 14 7 0 43 38 37 14
2014 Administration and Foreign Services 12 17 28 24 11 2 6 38 32 271
2014 Administrative Support 14 21 25 14 13 5 8 31 40 77
2014 Other 13 25 13 19 25 0 6 47 40 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 3 21 18 31 13 13 66 7 39
2018 Administration and Foreign Services 9 22 29 18 14 3 5 35 34 290
2018 Administrative Support 7 14 20 31 15 12 2 53 24 59
2018 Other 5 9 23 18 41 5 0 62 14 22
2017 Scientific and Professional 3 6 23 12 36 3 16 60 12 31
2017 Administration and Foreign Services 15 21 31 20 8 1 3 29 38 224
2017 Administrative Support 6 6 30 16 25 7 9 49 15 64
2014 Executive 24 29 24 12 6 6 0 19 56 17
2014 Scientific and Professional 7 14 21 7 0 15 36 14 43 14
2014 Administration and Foreign Services 15 23 34 13 8 3 4 23 41 271
2014 Administrative Support 10 17 22 25 14 4 8 44 31 77
2014 Other 6 31 19 19 13 0 13 36 43 16
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 38 21 10 2 2 19 7 81 6 42
2018 Administration and Foreign Services 25 27 19 13 7 5 4 57 22 290
2018 Administrative Support 25 29 10 10 14 8 3 62 27 59
2018 Other 45 27 9 5 0 5 9 84 5 22
2017 Scientific and Professional 18 32 10 5 3 16 16 73 13 32
2017 Administration and Foreign Services 22 28 19 15 9 3 5 54 26 224
2017 Administrative Support 12 36 24 8 16 3 2 51 25 64
2014 Executive 41 18 18 12 6 6 0 63 19 17
2014 Scientific and Professional 14 50 14 7 7 7 0 69 16 14
2014 Administration and Foreign Services 17 28 21 13 12 4 4 49 28 271
2014 Administrative Support 28 18 23 9 19 0 3 47 29 78
2014 Other 50 19 19 0 6 6 0 73 7 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 71 14 2 2 5 2 2 90 8 42
2018 Administration and Foreign Services 45 30 9 9 6 1 0 76 15 289
2018 Administrative Support 45 27 8 12 8 0 0 72 20 60
2018 Other 73 14 5 9 0 0 0 86 9 22
2017 Scientific and Professional 56 38 2 0 0 3 0 98 0 32
2017 Administration and Foreign Services 37 34 12 9 7 0 0 72 16 224
2017 Administrative Support 33 31 9 13 13 0 2 65 25 64
2014 Executive 53 24 6 0 12 0 6 81 13 17
2014 Scientific and Professional 28 43 7 0 7 15 0 83 9 14
2014 Administration and Foreign Services 35 33 9 11 10 2 0 69 22 272
2014 Administrative Support 33 23 9 12 18 1 4 59 31 78
2014 Other 69 25 6 0 0 0 0 94 0 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 23 13 10 3 3 40 10 70 10 40
2018 Administration and Foreign Services 13 20 17 19 16 12 3 39 41 291
2018 Administrative Support 17 20 10 18 20 15 0 43 45 60
2018 Other 32 9 9 14 5 32 0 60 27 22
2017 Scientific and Professional 6 32 15 0 3 35 10 68 6 32
2017 Administration and Foreign Services 10 17 16 23 17 14 3 32 49 225
2017 Administrative Support 9 16 16 19 25 14 2 29 52 64
2014 Executive 24 47 6 18 0 0 6 75 19 17
2014 Scientific and Professional 21 28 0 7 7 29 7 77 23 14
2014 Administration and Foreign Services 12 16 22 19 20 7 3 31 43 270
2014 Administrative Support 16 9 13 22 29 8 4 28 57 77
2014 Other 13 25 19 13 6 25 0 50 25 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 73 20 2 0 5 0 0 93 5 41
2018 Administration and Foreign Services 44 40 8 5 3 0 0 84 8 290
2018 Administrative Support 45 27 12 7 8 2 0 73 15 60
2018 Other 73 14 5 9 0 0 0 86 9 22
2017 Scientific and Professional 47 49 0 0 0 3 0 100 0 32
2017 Administration and Foreign Services 32 45 10 8 4 0 0 78 12 225
2017 Administrative Support 29 37 12 12 8 0 2 67 20 65
2014 Executive 41 47 6 6 0 0 0 88 6 17
2014 Scientific and Professional 43 43 15 0 0 0 0 85 0 14
2014 Administration and Foreign Services 32 45 10 10 3 0 0 76 13 271
2014 Administrative Support 29 22 25 9 16 0 0 51 25 77
2014 Other 56 38 0 6 0 0 0 94 6 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 64 26 5 0 2 2 0 93 2 42
2018 Administration and Foreign Services 43 35 11 5 4 1 1 80 8 292
2018 Administrative Support 38 40 8 3 7 2 2 81 10 60
2018 Other 82 14 0 0 0 5 0 100 0 22
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 38 29 7 7 5 10 5 78 14 42
2018 Administration and Foreign Services 44 33 9 5 6 1 1 79 12 291
2018 Administrative Support 40 30 12 5 10 2 2 72 16 60
2018 Other 55 23 5 5 5 5 5 85 10 22
2017 Scientific and Professional 35 49 10 3 3 0 0 84 7 31
2017 Administration and Foreign Services 40 34 10 10 5 0 1 75 15 225
2017 Administrative Support 32 32 17 8 8 0 3 67 16 65
2014 Executive 35 18 0 35 12 0 0 53 47 17
2014 Scientific and Professional 28 28 15 14 7 0 7 61 23 14
2014 Administration and Foreign Services 29 37 13 12 8 0 1 66 20 272
2014 Administrative Support 31 27 19 10 13 0 0 58 23 78
2014 Other 25 56 6 6 0 0 6 87 7 16

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 60 24 7 0 2 5 2 90 3 42
2018 Administration and Foreign Services 47 29 12 4 5 2 1 78 10 290
2018 Administrative Support 45 30 8 5 5 7 0 80 11 60
2018 Other 73 9 0 0 5 9 5 95 5 22
2017 Scientific and Professional 64 26 3 0 0 6 0 97 0 31
2017 Administration and Foreign Services 46 26 11 8 6 1 1 75 14 225
2017 Administrative Support 37 34 20 5 5 0 0 71 9 65
2014 Executive 59 6 6 18 6 6 0 69 25 17
2014 Scientific and Professional 21 58 0 0 7 7 7 92 8 14
2014 Administration and Foreign Services 32 32 17 10 7 1 2 65 17 272
2014 Administrative Support 33 31 13 10 9 3 1 67 20 78
2014 Other 50 44 0 0 0 0 6 100 0 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 59 22 7 2 5 2 2 85 8 41
2018 Administration and Foreign Services 50 27 9 5 6 1 2 79 11 291
2018 Administrative Support 42 37 12 2 5 2 0 81 7 59
2018 Other 68 9 5 5 5 5 5 85 10 22
2017 Scientific and Professional 67 26 6 0 0 0 0 94 0 31
2017 Administration and Foreign Services 47 30 10 7 5 0 0 78 12 224
2017 Administrative Support 35 34 14 8 8 0 2 70 16 65
2014 Executive 53 12 0 35 0 0 0 65 35 17
2014 Scientific and Professional 14 57 15 7 7 0 0 71 15 14
2014 Administration and Foreign Services 32 35 14 10 7 0 2 67 18 270
2014 Administrative Support 28 28 15 15 13 0 0 56 28 78
2014 Other 50 31 6 6 0 0 6 87 7 16

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 63 23 5 0 5 3 3 89 5 40
2018 Administration and Foreign Services 59 23 6 3 7 1 1 84 10 291
2018 Administrative Support 53 23 5 5 8 3 2 81 14 60
2018 Other 77 5 0 5 0 5 9 95 5 22
2017 Scientific and Professional 65 20 10 0 0 5 0 89 0 31
2017 Administration and Foreign Services 55 26 10 3 5 0 0 82 8 225
2017 Administrative Support 45 24 16 5 6 5 0 72 12 64

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 55 33 7 0 2 2 0 90 2 42
2018 Administration and Foreign Services 55 21 12 4 6 0 1 78 10 289
2018 Administrative Support 47 27 10 3 8 3 2 77 12 60
2018 Other 68 14 5 5 5 0 5 86 10 22
2017 Scientific and Professional 63 29 3 3 0 2 0 93 3 32
2017 Administration and Foreign Services 52 28 8 6 6 0 0 80 12 225
2017 Administrative Support 40 33 11 8 8 0 0 73 16 64
2014 Executive 53 6 18 18 6 0 0 59 24 17
2014 Scientific and Professional 21 57 7 7 7 0 0 78 14 14
2014 Administration and Foreign Services 39 31 14 9 7 1 0 70 16 272
2014 Administrative Support 36 23 22 10 6 0 1 61 17 77
2014 Other 63 25 6 0 0 0 6 93 0 16
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Administration and Foreign Services 30 36 11 6 5 2 9 74 13 74
2017 Administration and Foreign Services 24 59 6 3 0 5 3 90 3 64
2014 Executive 33 27 27 7 7 0 0 60 13 15
2014 Administration and Foreign Services 28 43 12 9 5 0 3 73 15 66

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 64 12 7 0 2 12 2 89 3 42
2018 Administration and Foreign Services 28 34 16 8 8 5 1 66 17 292
2018 Administrative Support 42 27 12 8 5 7 0 73 14 60
2018 Other 64 9 5 0 0 23 0 94 0 22
2017 Scientific and Professional 44 46 3 0 0 6 0 96 0 32
2017 Administration and Foreign Services 22 34 20 12 5 6 1 60 19 225
2017 Administrative Support 28 33 16 5 9 7 2 67 16 64
2014 Executive 35 12 18 18 6 12 0 53 27 17
2014 Scientific and Professional 14 36 14 0 7 28 0 70 10 14
2014 Administration and Foreign Services 19 31 22 13 6 8 0 55 22 272
2014 Administrative Support 18 38 21 12 8 4 0 58 20 77
2014 Other 44 38 6 0 0 6 6 93 0 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 55 31 2 2 2 7 0 92 5 42
2018 Administration and Foreign Services 25 28 20 13 11 3 1 55 24 289
2018 Administrative Support 39 32 7 8 8 5 0 75 18 59
2018 Other 68 14 5 0 0 14 0 95 0 22
2017 Scientific and Professional 48 35 14 0 0 3 0 85 0 32
2017 Administration and Foreign Services 17 30 22 19 10 1 1 47 30 224
2017 Administrative Support 27 25 17 6 17 6 2 56 25 64
2014 Executive 29 18 24 18 12 0 0 47 29 17
2014 Scientific and Professional 7 29 50 7 7 0 0 36 14 14
2014 Administration and Foreign Services 13 30 22 20 13 3 0 44 33 272
2014 Administrative Support 21 31 23 10 12 1 1 53 23 77
2014 Other 44 44 0 6 0 0 6 93 7 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 31 2 7 2 12 0 86 11 42
2018 Administration and Foreign Services 18 27 20 15 14 5 1 48 31 291
2018 Administrative Support 31 29 20 5 8 7 0 64 15 59
2018 Other 50 23 9 0 0 18 0 89 0 22
2017 Scientific and Professional 32 38 14 10 0 6 0 74 10 32
2017 Administration and Foreign Services 13 24 24 20 13 5 1 40 35 225
2017 Administrative Support 17 28 20 6 17 11 0 51 26 64
2014 Executive 29 12 12 24 18 6 0 44 44 17
2014 Scientific and Professional 7 22 50 7 7 7 0 31 15 14
2014 Administration and Foreign Services 7 22 26 24 15 6 0 31 42 272
2014 Administrative Support 17 27 25 16 12 4 0 46 28 77
2014 Other 31 25 25 6 0 6 6 64 7 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 26 7 5 2 14 0 83 8 42
2018 Administration and Foreign Services 17 32 18 14 16 2 1 51 31 292
2018 Administrative Support 28 37 15 3 12 5 0 68 16 60
2018 Other 50 27 9 5 0 9 0 85 5 22
2017 Scientific and Professional 29 41 18 3 0 10 0 77 3 32
2017 Administration and Foreign Services 14 26 18 21 18 2 1 42 40 224
2017 Administrative Support 19 36 14 8 17 6 0 58 27 64
2014 Executive 24 29 6 35 6 0 0 53 41 17
2014 Scientific and Professional 0 35 22 22 14 7 0 38 39 14
2014 Administration and Foreign Services 8 30 24 18 18 1 0 39 37 272
2014 Administrative Support 21 25 21 16 14 3 0 47 31 76
2014 Other 19 38 13 25 0 0 6 60 27 16
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 31 19 0 5 0 0 76 5 42
2018 Administration and Foreign Services 28 38 22 7 6 0 0 66 13 291
2018 Administrative Support 30 40 17 3 7 2 2 72 10 60
2018 Other 45 32 9 5 0 9 0 85 5 22
2017 Scientific and Professional 32 49 19 0 0 0 0 81 0 32
2017 Administration and Foreign Services 22 37 19 14 5 1 0 60 20 225
2017 Administrative Support 33 42 9 6 6 3 0 77 13 64
2014 Executive 18 41 18 12 12 0 0 59 24 17
2014 Scientific and Professional 0 46 47 0 7 0 0 46 7 13
2014 Administration and Foreign Services 21 35 27 10 6 1 0 57 16 272
2014 Administrative Support 19 40 25 6 8 1 0 61 14 77
2014 Other 31 38 25 0 0 6 0 73 0 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 60 31 5 2 2 0 0 90 5 42
2018 Administration and Foreign Services 36 35 14 5 7 2 1 73 12 292
2018 Administrative Support 38 35 15 5 3 0 3 76 9 60
2018 Other 45 27 18 0 0 9 0 80 0 22
2017 Scientific and Professional 57 35 0 6 0 2 0 94 6 32
2017 Administration and Foreign Services 36 34 13 9 3 4 1 73 13 224
2017 Administrative Support 30 32 18 8 5 6 2 67 14 63
2014 Executive 59 24 12 6 0 0 0 82 6 17
2014 Scientific and Professional 28 29 22 0 15 7 0 61 16 14
2014 Administration and Foreign Services 30 35 19 8 4 4 1 68 12 271
2014 Administrative Support 29 34 13 12 6 5 1 67 19 77
2014 Other 38 31 13 19 0 0 0 69 19 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 52 29 12 5 2 0 0 81 7 42
2018 Administration and Foreign Services 27 35 23 7 6 1 1 64 13 291
2018 Administrative Support 37 37 10 8 3 2 3 77 12 60
2018 Other 59 23 14 0 0 5 0 86 0 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 31 21 14 5 5 19 5 69 13 42
2018 Administration and Foreign Services 19 21 17 15 15 9 4 46 34 291
2018 Administrative Support 32 18 18 7 12 8 5 58 21 60
2018 Other 45 23 0 0 0 23 9 100 0 22
2017 Scientific and Professional 19 22 19 10 2 28 0 58 16 32
2017 Administration and Foreign Services 15 19 21 16 12 14 4 41 33 225
2017 Administrative Support 15 30 9 9 16 19 2 57 32 64
2014 Executive 29 6 24 12 6 6 18 46 23 17
2014 Scientific and Professional 14 29 21 14 7 14 0 50 25 14
2014 Administration and Foreign Services 13 19 22 15 17 12 3 37 37 272
2014 Administrative Support 21 17 21 19 16 5 1 40 38 77
2014 Other 31 25 25 0 13 0 6 60 13 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 24 17 7 5 10 5 67 14 42
2018 Administration and Foreign Services 19 31 17 16 15 2 0 51 32 292
2018 Administrative Support 30 25 23 7 8 5 2 59 16 60
2018 Other 45 32 5 9 0 9 0 85 10 22
2017 Scientific and Professional 25 34 15 16 6 3 0 61 23 32
2017 Administration and Foreign Services 22 24 25 13 13 3 0 47 27 224
2017 Administrative Support 25 31 22 8 11 3 0 58 19 64
2014 Executive 18 12 18 24 24 6 0 31 50 17
2014 Scientific and Professional 0 14 14 35 36 0 0 14 71 14
2014 Administration and Foreign Services 8 16 25 23 24 4 1 25 49 271
2014 Administrative Support 22 12 25 14 23 3 1 35 39 77
2014 Other 25 25 25 6 0 13 6 62 8 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 14 5 19 10 7 26 50 43 42
2018 Administration and Foreign Services 15 26 13 16 26 2 2 43 43 292
2018 Administrative Support 33 18 15 12 15 7 0 55 29 60
2018 Other 32 14 9 9 0 5 32 71 14 22
2017 Scientific and Professional 15 13 9 19 16 0 29 39 49 32
2017 Administration and Foreign Services 11 20 19 19 23 4 4 34 45 225
2017 Administrative Support 17 22 20 13 24 5 0 41 38 64
2014 Executive 6 18 12 18 24 0 24 31 54 17
2014 Scientific and Professional 7 7 21 14 51 0 0 14 65 14
2014 Administration and Foreign Services 7 15 22 19 29 3 4 25 52 271
2014 Administrative Support 19 10 13 16 35 3 4 32 54 77
2014 Other 25 13 6 13 13 6 25 55 36 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 40 31 14 0 5 5 5 79 5 42
2018 Administration and Foreign Services 23 37 20 10 8 3 0 62 18 291
2018 Administrative Support 38 25 20 7 7 3 0 66 14 60
2018 Other 45 36 5 5 0 5 5 90 5 22
2017 Scientific and Professional 28 35 24 3 0 10 0 69 4 32
2017 Administration and Foreign Services 15 39 19 13 8 5 0 57 22 225
2017 Administrative Support 17 29 27 5 13 10 0 51 19 63

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 37 24 21 3 0 13 3 72 3 38
2018 Administration and Foreign Services 45 31 14 4 3 3 1 79 7 291
2018 Administrative Support 53 29 7 5 3 2 2 84 9 59
2018 Other 59 23 14 0 0 5 0 86 0 22
2017 Scientific and Professional 31 44 10 3 0 12 0 86 4 32
2017 Administration and Foreign Services 36 36 16 3 4 4 0 75 8 225
2017 Administrative Support 36 31 20 5 2 6 0 72 7 64
2014 Executive 35 24 29 0 6 6 0 63 6 17
2014 Scientific and Professional 21 64 0 0 7 0 7 92 8 14
2014 Administration and Foreign Services 35 34 20 4 2 3 1 72 7 272
2014 Administrative Support 35 38 12 4 8 4 0 76 12 77
2014 Other 44 38 6 0 0 13 0 93 0 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 47 29 11 3 3 8 0 83 6 38
2018 Administration and Foreign Services 43 36 12 5 3 1 0 80 8 292
2018 Administrative Support 48 32 12 5 0 2 2 83 5 60
2018 Other 59 32 0 0 0 9 0 100 0 22
2017 Scientific and Professional 41 54 0 0 3 2 0 97 3 32
2017 Administration and Foreign Services 29 44 15 4 4 3 0 75 9 224
2017 Administrative Support 31 36 13 6 6 8 0 73 14 64
2014 Executive 35 41 24 0 0 0 0 76 0 17
2014 Scientific and Professional 28 43 14 7 7 0 0 71 15 14
2014 Administration and Foreign Services 33 40 15 9 2 1 0 74 11 272
2014 Administrative Support 35 39 16 4 5 1 0 75 9 77
2014 Other 38 50 6 6 0 0 0 88 6 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 70 27 0 3 0 0 0 97 3 37
2018 Administration and Foreign Services 52 32 9 3 4 0 0 84 7 289
2018 Administrative Support 53 30 5 8 3 0 0 83 12 60
2018 Other 86 14 0 0 0 0 0 100 0 21
2017 Scientific and Professional 66 31 2 0 0 0 0 98 0 32
2017 Administration and Foreign Services 41 38 11 6 3 0 0 80 9 224
2017 Administrative Support 40 39 9 3 6 2 0 81 10 64
2014 Executive 41 41 12 6 0 0 0 82 6 17
2014 Scientific and Professional 35 50 15 0 0 0 0 85 0 14
2014 Administration and Foreign Services 39 38 13 6 4 0 0 77 10 271
2014 Administrative Support 41 36 10 5 8 0 0 77 13 78
2014 Other 75 19 6 0 0 0 0 94 0 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 66 26 0 3 3 3 0 95 5 38
2018 Administration and Foreign Services 35 26 19 12 8 1 0 61 20 292
2018 Administrative Support 47 23 12 10 8 0 0 70 18 60
2018 Other 59 32 9 0 0 0 0 91 0 22
2017 Scientific and Professional 48 32 17 3 0 0 0 79 3 32
2017 Administration and Foreign Services 23 27 27 13 7 1 0 51 21 225
2017 Administrative Support 19 38 16 11 13 3 0 59 25 63
2014 Executive 18 29 18 18 18 0 0 47 35 17
2014 Scientific and Professional 21 21 43 7 7 0 0 43 15 14
2014 Administration and Foreign Services 16 34 26 13 10 1 0 50 23 272
2014 Administrative Support 33 26 21 6 14 0 0 59 21 78
2014 Other 44 31 19 6 0 0 0 75 6 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 63 26 3 5 0 3 0 92 5 38
2018 Administration and Foreign Services 34 31 17 11 7 0 0 65 18 290
2018 Administrative Support 48 22 15 7 8 0 0 70 15 60
2018 Other 59 32 9 0 0 0 0 91 0 22
2017 Scientific and Professional 44 38 15 3 0 0 0 82 3 32
2017 Administration and Foreign Services 25 34 22 11 7 0 1 60 18 225
2017 Administrative Support 26 39 13 11 11 0 0 65 22 64
2014 Executive 24 24 24 12 18 0 0 47 29 17
2014 Scientific and Professional 21 57 14 0 7 0 0 78 7 14
2014 Administration and Foreign Services 16 36 24 12 10 1 0 53 22 272
2014 Administrative Support 32 27 15 13 13 0 0 59 26 78
2014 Other 53 27 20 0 0 0 0 80 0 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 24 11 5 0 3 18 80 7 38
2018 Administration and Foreign Services 34 24 12 14 12 3 1 60 27 292
2018 Administrative Support 35 27 17 7 13 2 0 63 20 60
2018 Other 36 18 14 14 0 9 9 67 17 22
2017 Scientific and Professional 34 10 18 9 0 6 22 62 13 32
2017 Administration and Foreign Services 23 28 21 13 10 5 1 54 24 225
2017 Administrative Support 22 27 19 9 16 6 2 52 27 64
2014 Executive 18 12 12 24 24 6 6 33 53 17
2014 Scientific and Professional 21 21 22 14 7 14 0 50 25 14
2014 Administration and Foreign Services 20 25 21 16 14 4 1 46 31 272
2014 Administrative Support 35 18 17 10 17 3 1 55 28 78
2014 Other 50 6 25 13 0 0 6 60 13 16
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Scientific and Professional 52 21 26 42
2018 Administration and Foreign Services 28 38 34 291
2018 Administrative Support 35 38 27 60
2018 Other 50 23 27 22
2017 Scientific and Professional 63 19 18 32
2017 Administration and Foreign Services 27 32 41 225
2017 Administrative Support 39 31 31 65
2014 Executive 71 24 6 17
2014 Scientific and Professional 43 36 21 14
2014 Administration and Foreign Services 29 33 37 272
2014 Administrative Support 32 38 29 78
2014 Other 38 25 38 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Scientific and Professional 5 0 5 5 86 0 22
2018 Administration and Foreign Services 16 11 63 1 4 5 82
2018 Administrative Support 5 14 38 5 29 10 21
2018 Other 0 0 0 18 82 0 11
2017 Scientific and Professional 5 5 20 0 70 0 20
2017 Administration and Foreign Services 26 8 56 2 3 5 61
2017 Administrative Support 20 24 44 4 4 4 25
2014 Executive 8 0 75 0 9999 17 12
2014 Administration and Foreign Services 15 11 54 10 9999 10 83
2014 Administrative Support 16 28 36 8 9999 12 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administration and Foreign Services 17 83 292
2018 Administrative Support 13 87 60

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 36 50

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 73 50

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 11 50

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 50

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 19 50

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 46 50

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 44 50

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 36 50

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 55 50

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 28 50

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 51 50

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 39 50

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 50

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 48 50

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 33 50

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 50

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 51 50

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 23 50

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 50

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 21 50

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 19 50

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 27 50

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 19 49

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 15 49

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 17 49

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 15 49

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 49

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 12 49

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 12 49

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 49

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 18 49

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 11 49

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 39 49

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 49

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 58 49

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 20 49

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 21 5 10 2 2 45 14 65 12 42
2018 Administration and Foreign Services 13 16 22 10 10 20 9 41 28 289
2018 Administrative Support 28 20 17 5 7 15 8 63 15 60
2018 Other 23 14 9 5 0 41 9 73 9 22
2017 Scientific and Professional 6 22 3 9 0 38 22 71 21 32
2017 Administration and Foreign Services 11 17 23 8 9 25 7 41 25 225
2017 Administrative Support 9 17 19 9 11 28 6 40 31 64
2014 Executive 24 35 24 6 6 6 0 63 13 17
2014 Scientific and Professional 14 14 28 0 7 36 0 44 11 14
2014 Administration and Foreign Services 13 15 22 7 9 25 8 42 24 270
2014 Administrative Support 21 18 22 8 5 23 3 53 18 77
2014 Other 31 6 19 0 0 25 19 67 0 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 29 31 10 5 2 24 0 78 9 42
2018 Administration and Foreign Services 27 30 20 7 8 7 1 62 16 291
2018 Administrative Support 41 24 15 5 7 8 0 70 13 59
2018 Other 50 23 9 5 0 14 0 84 5 22
2017 Scientific and Professional 19 50 10 5 0 13 3 82 6 32
2017 Administration and Foreign Services 21 33 21 5 8 12 0 61 15 225
2017 Administrative Support 25 27 18 5 11 14 0 61 19 63
2014 Executive 29 41 18 6 0 6 0 75 6 17
2014 Scientific and Professional 14 50 7 0 15 15 0 75 17 14
2014 Administration and Foreign Services 22 29 24 8 5 10 2 57 15 271
2014 Administrative Support 23 36 16 9 4 10 1 68 15 77
2014 Other 44 19 19 0 6 13 0 71 7 16
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administration and Foreign Services 8 92 290
2018 Administrative Support 10 90 60
2018 Other 0 100 22

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 41 22

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 68 22

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 23 22

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 31 22

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 29 22

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 22 22

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 32 22

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 49 22

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 27 22

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 47 22

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 68 22

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 21 5 12 0 0 45 17 69 0 42
2018 Administration and Foreign Services 16 17 26 3 5 27 7 49 12 291
2018 Administrative Support 29 15 19 5 5 20 7 60 14 59
2018 Other 23 14 5 0 5 41 14 80 10 22
2017 Scientific and Professional 6 31 3 0 2 41 16 88 5 32
2017 Administration and Foreign Services 17 14 20 2 4 33 9 53 12 224
2017 Administrative Support 19 17 17 2 3 34 8 62 8 64
2014 Executive 29 12 24 0 6 29 0 58 8 17
2014 Scientific and Professional 7 15 14 0 0 64 0 60 0 14
2014 Administration and Foreign Services 13 13 25 2 4 35 7 45 11 271
2014 Administrative Support 16 21 21 5 4 29 5 55 14 77
2014 Other 25 13 6 0 0 31 25 86 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 29 21 17 5 0 29 0 70 7 42
2018 Administration and Foreign Services 25 31 25 4 3 10 2 64 8 291
2018 Administrative Support 38 25 17 5 5 10 0 70 11 60
2018 Other 41 27 5 5 0 23 0 88 6 22
2017 Scientific and Professional 22 50 8 0 0 16 3 90 0 32
2017 Administration and Foreign Services 27 31 17 3 3 17 1 71 8 225
2017 Administrative Support 25 27 19 2 6 19 2 66 10 63
2014 Executive 29 29 24 6 0 12 0 67 7 17
2014 Scientific and Professional 14 35 14 0 0 36 0 78 0 14
2014 Administration and Foreign Services 23 28 23 2 3 18 2 65 6 271
2014 Administrative Support 23 30 17 5 4 18 3 67 11 77
2014 Other 44 31 6 0 0 19 0 92 0 16
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 37 22 20 10 7 0 5 62 18 41
2018 Administration and Foreign Services 36 28 16 9 9 1 1 65 19 293
2018 Administrative Support 32 34 12 10 10 2 0 67 21 59
2018 Other 23 41 23 9 5 0 0 64 14 22
2017 Scientific and Professional 44 25 19 10 0 0 3 70 10 32
2017 Administration and Foreign Services 31 27 16 10 12 0 4 61 22 225
2017 Administrative Support 37 22 14 6 16 0 5 62 23 63

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 20 27 29 12 5 5 2 50 18 41
2018 Administration and Foreign Services 15 26 24 19 15 0 1 42 34 293
2018 Administrative Support 38 21 28 9 3 2 0 60 12 58
2018 Other 50 27 14 9 0 0 0 77 9 22
2017 Scientific and Professional 10 46 16 19 6 0 3 58 26 32
2017 Administration and Foreign Services 14 24 28 17 15 0 1 39 32 225
2017 Administrative Support 28 25 14 27 5 0 2 54 32 64

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 37 32 12 15 0 2 2 72 15 41
2018 Administration and Foreign Services 25 31 25 11 7 0 2 56 18 293
2018 Administrative Support 39 33 16 5 4 2 2 75 9 57
2018 Other 59 18 14 5 0 5 0 81 5 22
2017 Scientific and Professional 28 34 13 16 3 0 6 66 20 32
2017 Administration and Foreign Services 22 30 23 11 11 0 3 54 22 224
2017 Administrative Support 36 18 22 10 6 0 8 58 17 63

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 21 17 7 0 2 7 74 8 42
2018 Administration and Foreign Services 17 20 23 15 23 0 1 38 39 291
2018 Administrative Support 19 29 22 17 12 2 0 48 29 59
2018 Other 50 27 14 5 5 0 0 77 9 22
2017 Scientific and Professional 22 37 6 22 6 0 6 63 30 32
2017 Administration and Foreign Services 14 21 21 19 24 0 2 35 44 225
2017 Administrative Support 14 13 19 22 26 0 6 28 51 64

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 37 15 22 7 7 5 7 58 17 41
2018 Administration and Foreign Services 47 22 15 6 6 1 4 72 12 293
2018 Administrative Support 56 23 5 0 4 4 9 90 4 57
2018 Other 64 23 9 0 0 0 5 90 0 22
2017 Scientific and Professional 16 30 25 6 9 0 13 53 18 32
2017 Administration and Foreign Services 40 29 13 4 5 1 7 76 10 224
2017 Administrative Support 47 20 2 3 0 3 25 93 4 64

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 24 32 22 12 5 2 2 59 18 41
2018 Administration and Foreign Services 28 27 23 12 9 0 2 56 21 291
2018 Administrative Support 47 26 16 5 5 2 0 74 11 58
2018 Other 73 23 5 0 0 0 0 95 0 22
2017 Scientific and Professional 10 60 14 10 3 0 3 73 13 30
2017 Administration and Foreign Services 27 32 17 9 11 0 2 61 21 224
2017 Administrative Support 31 31 20 11 3 0 3 65 15 64

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 48 31 7 5 2 0 7 85 8 42
2018 Administration and Foreign Services 30 27 24 11 6 1 2 58 17 293
2018 Administrative Support 38 35 13 2 3 5 3 80 5 60
2018 Other 64 23 0 5 0 5 5 95 5 22
2017 Scientific and Professional 42 28 16 6 3 0 3 73 10 31
2017 Administration and Foreign Services 24 29 24 11 10 0 2 54 21 223
2017 Administrative Support 22 33 17 14 2 0 13 62 18 64

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 31 40 7 7 2 2 10 81 11 42
2018 Administration and Foreign Services 25 27 27 13 7 0 1 53 20 293
2018 Administrative Support 33 38 13 8 3 2 2 74 12 60
2018 Other 55 23 14 5 0 5 0 81 5 22
2017 Scientific and Professional 36 41 7 10 0 0 7 83 10 31
2017 Administration and Foreign Services 19 29 28 12 10 0 2 49 22 224
2017 Administrative Support 33 30 19 6 5 0 8 68 12 64

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 32 15 7 5 0 2 73 13 41
2018 Administration and Foreign Services 34 29 19 9 7 0 1 64 17 291
2018 Administrative Support 38 30 15 8 2 2 5 73 11 60
2018 Other 50 14 23 9 5 0 0 64 14 22
2017 Scientific and Professional 36 44 16 0 0 0 3 83 0 31
2017 Administration and Foreign Services 28 29 20 12 8 0 3 59 21 224
2017 Administrative Support 42 19 13 13 6 2 6 66 20 64

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 36 5 5 2 0 2 88 7 42
2018 Administration and Foreign Services 31 32 17 15 5 0 1 63 20 291
2018 Administrative Support 44 27 14 8 0 2 5 76 9 59
2018 Other 41 36 14 0 9 0 0 77 9 22
2017 Scientific and Professional 36 28 23 10 0 0 3 66 10 31
2017 Administration and Foreign Services 31 31 19 11 6 0 2 63 18 224
2017 Administrative Support 47 23 17 3 2 2 6 76 5 64

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 65 28 0 5 0 0 3 95 5 40
2018 Administration and Foreign Services 51 23 15 6 3 0 2 76 9 292
2018 Administrative Support 51 24 5 10 3 3 3 80 15 59
2018 Other 68 18 9 0 5 0 0 86 5 22
2017 Scientific and Professional 54 27 13 0 3 0 3 84 3 32
2017 Administration and Foreign Services 52 23 15 3 4 0 2 76 8 225
2017 Administrative Support 56 22 16 3 0 0 3 81 3 64

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 71 14 2 2 0 0 10 95 3 42
2018 Administration and Foreign Services 68 16 7 2 1 0 6 89 3 291
2018 Administrative Support 65 17 5 0 3 0 10 91 4 60
2018 Other 95 0 0 5 0 0 0 95 5 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 76 10 5 2 0 0 7 92 3 42
2018 Administration and Foreign Services 67 12 8 5 3 1 4 83 9 292
2018 Administrative Support 63 10 7 3 8 0 8 80 13 60
2018 Other 77 14 0 9 0 0 0 91 9 22
2017 Scientific and Professional 82 12 0 3 0 0 3 97 3 32
2017 Administration and Foreign Services 65 16 4 6 4 0 3 85 11 225
2017 Administrative Support 62 13 6 6 3 0 9 83 10 64

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 71 19 2 0 2 0 5 95 3 42
2018 Administration and Foreign Services 48 30 12 4 4 1 1 79 8 291
2018 Administrative Support 47 27 12 7 3 0 3 77 11 59
2018 Other 55 32 0 5 5 0 5 90 10 22
2017 Scientific and Professional 66 24 3 3 0 0 3 93 3 32
2017 Administration and Foreign Services 46 32 12 5 2 0 2 80 8 225
2017 Administrative Support 40 28 8 11 6 0 6 73 18 64

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 76 12 5 2 0 0 5 93 3 42
2018 Administration and Foreign Services 49 22 14 8 5 1 1 73 13 289
2018 Administrative Support 59 22 5 5 7 0 2 82 12 58
2018 Other 73 14 5 5 5 0 0 86 9 22
2017 Scientific and Professional 70 19 5 3 0 0 3 91 3 32
2017 Administration and Foreign Services 51 24 9 6 6 0 3 78 13 225
2017 Administrative Support 59 20 3 9 3 2 3 84 13 64

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 56 10 5 0 2 0 27 90 3 41
2018 Administration and Foreign Services 50 12 7 3 1 1 26 84 6 291
2018 Administrative Support 68 2 3 5 0 0 22 89 7 59
2018 Other 68 5 0 0 0 0 27 100 0 22
2017 Scientific and Professional 59 6 6 3 0 0 25 87 4 32
2017 Administration and Foreign Services 41 15 6 4 2 0 32 83 9 225
2017 Administrative Support 47 9 5 2 0 0 38 90 3 64

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 76 12 0 0 0 0 12 100 0 42
2018 Administration and Foreign Services 54 22 11 5 3 1 4 79 9 292
2018 Administrative Support 62 18 8 2 0 0 10 89 2 60
2018 Other 85 5 0 0 5 0 5 95 5 20
2017 Scientific and Professional 69 15 6 0 0 0 10 93 0 32
2017 Administration and Foreign Services 56 16 11 5 3 0 9 79 9 225
2017 Administrative Support 68 14 5 5 2 0 6 88 7 63

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 60 10 7 10 2 0 12 78 14 42
2018 Administration and Foreign Services 79 10 2 3 1 1 4 93 5 291
2018 Administrative Support 58 10 5 10 14 0 3 70 25 59
2018 Other 64 9 5 5 0 0 18 89 6 22
2017 Scientific and Professional 47 16 16 2 10 0 10 69 13 32
2017 Administration and Foreign Services 68 16 5 2 2 1 6 90 4 224
2017 Administrative Support 58 13 6 5 9 3 6 77 16 64

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 67 14 14 0 0 0 5 85 0 42
2018 Administration and Foreign Services 49 26 14 6 2 1 2 77 8 292
2018 Administrative Support 53 25 14 2 3 0 3 81 5 59
2018 Other 64 18 5 5 0 0 9 90 5 22
2017 Scientific and Professional 56 31 0 3 3 3 3 93 7 32
2017 Administration and Foreign Services 50 24 14 5 3 0 4 77 9 225
2017 Administrative Support 53 25 16 3 0 0 3 81 3 64

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 48 21 12 0 0 0 67 12 42
2018 Administration and Foreign Services 14 30 35 16 5 0 0 44 21 291
2018 Administrative Support 25 32 31 8 3 0 0 58 12 59
2018 Other 36 45 14 5 0 0 0 82 5 22
2017 Scientific and Professional 13 38 34 12 3 0 0 50 16 32
2017 Administration and Foreign Services 13 30 35 16 6 0 0 43 21 225
2017 Administrative Support 17 33 40 6 2 0 2 51 8 64

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 12 38 36 12 0 2 49 12 42
2018 Administration and Foreign Services 9 19 43 18 10 0 0 28 28 290
2018 Administrative Support 7 19 29 19 26 0 0 45 26 58
2018 Other 5 5 32 41 18 0 0 59 9 22
2017 Scientific and Professional 0 16 43 19 22 0 0 41 16 32
2017 Administration and Foreign Services 6 22 40 21 10 1 1 32 28 223
2017 Administrative Support 3 9 38 33 14 2 2 48 13 64

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 29 32 12 10 7 7 2 68 19 41
2018 Administration and Foreign Services 33 42 11 7 4 2 0 76 12 292
2018 Administrative Support 35 40 12 5 5 2 2 78 10 60
2018 Other 36 36 9 5 0 14 0 84 5 22
2017 Scientific and Professional 16 50 16 9 3 6 0 71 12 32
2017 Administration and Foreign Services 22 45 19 5 5 4 0 70 10 225
2017 Administrative Support 22 35 25 8 3 6 0 61 12 63

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 40 7 7 5 5 2 79 13 42
2018 Administration and Foreign Services 24 32 19 15 7 2 0 58 23 290
2018 Administrative Support 33 28 18 10 8 2 0 63 19 60
2018 Other 41 27 14 9 0 9 0 75 10 22
2017 Scientific and Professional 22 44 19 12 0 3 0 68 12 32
2017 Administration and Foreign Services 16 33 24 19 7 1 0 49 26 224
2017 Administrative Support 11 44 17 16 6 5 2 58 23 64
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 26 12 5 5 5 2 49 51 42
2018 Administration and Foreign Services 48 25 12 8 4 2 1 49 51 292
2018 Administrative Support 42 27 13 7 5 7 0 45 55 60
2018 Other 55 23 0 5 9 5 5 60 40 22
2017 Scientific and Professional 44 19 21 0 0 16 0 52 48 32
2017 Administration and Foreign Services 48 21 16 6 5 4 1 50 50 224
2017 Administrative Support 48 20 19 6 6 2 0 49 51 65

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 30 20
2018 Administration and Foreign Services 19 144
2018 Administrative Support 10 31
2017 Scientific and Professional 26 12
2017 Administration and Foreign Services 17 107
2017 Administrative Support 24 32

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 15 20
2018 Administration and Foreign Services 29 144
2018 Administrative Support 26 31
2017 Scientific and Professional 26 12
2017 Administration and Foreign Services 36 107
2017 Administrative Support 21 32

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 20
2018 Administration and Foreign Services 21 144
2018 Administrative Support 45 31
2017 Scientific and Professional 34 12
2017 Administration and Foreign Services 18 107
2017 Administrative Support 19 32

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 5 20
2018 Administration and Foreign Services 47 144
2018 Administrative Support 16 31
2017 Scientific and Professional 14 12
2017 Administration and Foreign Services 52 107
2017 Administrative Support 41 32

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 20
2018 Administration and Foreign Services 6 144
2018 Administrative Support 3 31
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 8 107
2017 Administrative Support 3 32

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 20 20
2018 Administration and Foreign Services 20 144
2018 Administrative Support 6 31

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 40 20
2018 Administration and Foreign Services 33 144
2018 Administrative Support 26 31
2017 Scientific and Professional 43 12
2017 Administration and Foreign Services 39 107
2017 Administrative Support 35 32

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Scientific and Professional 6 59 12 12 0 12 17
2018 Administration and Foreign Services 9 58 10 9 2 12 137
2018 Administrative Support 11 63 15 11 0 0 27
2017 Scientific and Professional 16 61 15 8 0 0 13
2017 Administration and Foreign Services 10 52 21 4 5 8 105
2017 Administrative Support 10 67 10 7 3 3 31

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 47 53 19
2018 Administration and Foreign Services 52 48 144
2018 Administrative Support 58 42 31

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 21 37 0 21 11 0 11 65 35 19
2018 Administration and Foreign Services 20 18 20 22 14 1 5 40 38 144
2018 Administrative Support 29 39 19 3 3 3 3 72 7 31
2017 Scientific and Professional 48 23 0 16 13 0 0 71 29 13
2017 Administration and Foreign Services 15 30 15 14 14 1 11 50 32 108
2017 Administrative Support 9 37 38 6 6 0 3 48 13 32

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 5 16 0 0 37 5 37 36 64 19
2018 Administration and Foreign Services 7 9 15 18 21 4 26 24 55 144
2018 Administrative Support 16 35 13 6 10 3 16 64 20 31
2017 Scientific and Professional 16 8 0 8 13 0 55 53 47 13
2017 Administration and Foreign Services 6 17 18 13 18 4 24 33 42 107
2017 Administrative Support 9 28 22 6 19 0 16 44 30 32

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 69 7 7 0 0 2 14 91 0 42
2018 Administration and Foreign Services 50 11 10 9 8 2 9 69 20 292
2018 Administrative Support 37 18 8 8 8 7 13 69 21 60
2018 Other 64 0 5 5 0 0 27 88 6 22
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