2018 Public Service Employee Survey Results for Courts Administration Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 38 7 13 8 0 0 72 22 60
2018 CR-04 34 40 6 11 9 0 0 74 20 35
2018 CR-05 38 29 5 19 10 0 0 67 29 21
2017 CR 31 35 11 15 8 0 0 66 23 65
2017 CR-04 40 28 7 21 5 0 0 67 26 43
2014 CR 31 26 18 17 9 0 0 56 26 78
2014 CR-04 32 19 23 19 8 0 0 51 26 53
2014 CR-05 29 33 10 14 14 0 0 62 29 21
2011 CR 33 37 15 5 6 0 4 73 11 84
2011 CR-04 31 33 20 4 8 0 4 67 12 51
2011 CR-05 42 38 8 4 4 0 4 84 8 26
2008 CR 24 42 11 14 9 0 0 66 24 85
2008 CR-04 24 46 12 10 8 0 0 70 18 50
2008 CR-05 19 42 4 19 15 0 0 62 35 26

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 30 18 12 7 0 0 63 18 60
2018 CR-04 31 26 17 14 11 0 0 57 26 35
2018 CR-05 33 38 19 10 0 0 0 71 10 21
2017 CR 21 45 20 8 6 0 0 66 14 65
2017 CR-04 23 37 23 7 9 0 0 60 16 43
2014 CR 29 32 14 12 12 0 1 62 23 78
2014 CR-04 28 28 15 13 13 0 2 58 27 53
2014 CR-05 33 48 10 5 5 0 0 81 10 21
2011 CR 31 33 14 14 6 1 1 65 20 85
2011 CR-04 29 27 17 15 10 0 2 57 25 52
2011 CR-05 38 38 8 12 0 4 0 80 12 26
2008 CR 27 41 18 8 5 0 1 69 13 85
2008 CR-04 24 48 16 6 6 0 0 72 12 50
2008 CR-05 35 35 15 8 4 0 4 72 12 26

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 28 13 10 5 0 0 72 15 60
2018 CR-04 43 20 20 9 9 0 0 63 17 35
2018 CR-05 43 38 5 14 0 0 0 81 14 21
2017 CR 28 49 9 9 3 2 0 78 13 64
2017 CR-04 31 38 12 14 5 0 0 69 19 42
2014 CR 31 38 9 10 12 0 0 69 22 78
2014 CR-04 32 36 9 11 11 0 0 68 23 53
2014 CR-05 29 52 5 5 10 0 0 81 14 21
2011 CR 35 36 14 7 7 0 0 72 14 85
2011 CR-04 31 35 13 12 10 0 0 65 21 52
2011 CR-05 50 35 15 0 0 0 0 85 0 26
2008 CR 38 35 14 6 7 0 0 73 13 85
2008 CR-04 40 34 16 6 4 0 0 74 10 50
2008 CR-05 27 42 12 4 15 0 0 69 19 26

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 38 7 3 10 2 2 79 14 60
2018 CR-04 34 40 9 6 9 3 0 76 15 35
2018 CR-05 48 29 5 0 14 0 5 80 15 21
2017 CR 35 32 20 8 3 0 2 69 11 65
2017 CR-04 40 30 19 7 5 0 0 70 12 43
2014 CR 33 38 14 8 5 0 1 73 13 78
2014 CR-04 34 36 15 9 4 0 2 71 13 53
2014 CR-05 33 43 10 5 10 0 0 76 14 21
2011 CR 37 36 12 4 7 2 2 76 11 84
2011 CR-04 39 29 18 2 6 4 2 73 8 51
2011 CR-05 38 38 4 8 8 0 4 80 16 26

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 40 18 7 5 0 0 70 12 60
2018 CR-04 29 40 11 11 9 0 0 69 20 35
2018 CR-05 33 33 33 0 0 0 0 67 0 21
2017 CR 23 46 19 5 8 0 0 69 12 65
2017 CR-04 26 40 23 5 7 0 0 65 12 43
2014 CR 29 32 17 15 6 0 0 62 22 78
2014 CR-04 28 30 17 15 9 0 0 58 25 53
2014 CR-05 33 33 19 14 0 0 0 67 14 21
2011 CR 29 36 18 10 7 0 0 65 17 83
2011 CR-04 28 32 16 12 12 0 0 60 24 50
2011 CR-05 35 38 19 8 0 0 0 73 8 26
2008 CR 30 41 17 6 6 0 0 71 12 83
2008 CR-04 31 41 16 2 10 0 0 71 12 49
2008 CR-05 28 48 12 12 0 0 0 76 12 25

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 25 20 5 8 0 0 67 13 60
2018 CR-04 46 23 14 9 9 0 0 69 17 35
2018 CR-05 38 29 24 0 10 0 0 67 10 21
2017 CR 26 26 23 15 9 0 0 52 25 65
2017 CR-04 37 23 16 16 7 0 0 60 23 43
2014 CR 33 24 14 17 12 0 0 58 28 78
2014 CR-04 34 23 11 17 15 0 0 57 32 53
2014 CR-05 29 24 24 19 5 0 0 52 24 21
2011 CR 26 32 21 11 9 1 0 58 20 85
2011 CR-04 23 35 21 10 10 2 0 59 20 52
2011 CR-05 35 31 12 15 8 0 0 65 23 26

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 40 12 7 3 0 0 78 10 60
2018 CR-04 46 31 9 9 6 0 0 77 14 35
2018 CR-05 29 48 19 5 0 0 0 76 5 21
2017 CR 35 36 22 5 3 0 0 71 8 65
2017 CR-04 37 33 21 7 2 0 0 70 9 43

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 43 8 2 2 3 0 88 3 60
2018 CR-04 43 43 6 0 3 6 0 91 3 35
2018 CR-05 38 48 10 5 0 0 0 86 5 21
2017 CR 37 48 8 3 5 0 0 85 8 65
2017 CR-04 40 44 7 2 7 0 0 84 9 43
2014 CR 47 32 13 5 1 0 1 81 6 78
2014 CR-04 51 30 9 6 2 0 2 83 8 53
2014 CR-05 38 38 19 5 0 0 0 76 5 21
2011 CR 48 35 9 2 2 2 0 86 5 85
2011 CR-04 56 33 6 4 2 0 0 88 6 52
2011 CR-05 42 35 12 0 4 8 0 83 4 26
2008 CR 44 36 12 4 1 4 0 83 5 84
2008 CR-04 43 37 12 2 2 4 0 83 4 49
2008 CR-05 42 35 12 8 0 4 0 80 8 26

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 28 13 2 10 2 2 74 12 60
2018 CR-04 40 29 11 3 11 3 3 73 15 35
2018 CR-05 48 29 14 0 10 0 0 76 10 21
2017 CR 27 29 20 9 14 0 0 57 23 65
2017 CR-04 35 30 16 5 14 0 0 65 19 43

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 28 13 0 2 0 0 85 2 60
2018 CR-04 46 37 14 0 3 0 0 83 3 35
2018 CR-05 67 19 14 0 0 0 0 86 0 21
2017 CR 51 36 9 2 3 0 0 86 5 65
2017 CR-04 58 35 5 0 2 0 0 93 2 43
2014 CR 62 28 5 3 1 0 1 91 4 78
2014 CR-04 62 25 8 2 2 0 2 88 4 53
2014 CR-05 57 38 0 5 0 0 0 95 5 21
2011 CR 56 29 9 4 1 0 0 86 5 85
2011 CR-04 60 31 4 4 2 0 0 90 6 52
2011 CR-05 58 27 15 0 0 0 0 85 0 26

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 30 13 8 12 0 0 67 20 60
2018 CR-04 37 26 9 11 17 0 0 63 29 35
2018 CR-05 33 33 24 5 5 0 0 67 10 21
2017 CR 23 42 25 6 3 2 0 65 9 65
2017 CR-04 30 37 21 7 2 2 0 69 10 43
2014 CR 26 32 15 15 12 0 0 58 27 78
2014 CR-04 28 34 9 15 13 0 0 62 28 53
2014 CR-05 19 33 24 14 10 0 0 52 24 21
2011 CR 28 29 22 12 7 0 1 58 19 85
2011 CR-04 27 29 29 10 6 0 0 56 15 52
2011 CR-05 35 31 12 12 8 0 4 68 20 26

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 33 22 7 5 0 0 67 12 60
2018 CR-04 29 37 20 9 6 0 0 66 14 35
2018 CR-05 38 29 24 5 5 0 0 67 10 21
2017 CR 24 39 17 9 9 2 0 64 19 65
2017 CR-04 30 35 14 12 7 2 0 67 19 43
2014 CR 35 22 15 12 14 0 3 58 26 78
2014 CR-04 42 19 11 13 15 0 0 60 28 53
2014 CR-05 24 33 14 10 14 0 5 60 25 21

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 35 10 5 8 0 0 77 13 60
2018 CR-04 40 34 9 6 11 0 0 74 17 35
2018 CR-05 48 33 10 5 5 0 0 81 10 21
2017 CR 27 37 28 5 3 0 0 64 8 65
2017 CR-04 35 35 21 7 2 0 0 70 9 43
2014 CR 31 33 14 10 10 0 1 65 21 78
2014 CR-04 32 32 11 13 9 0 2 65 23 53
2014 CR-05 29 43 10 5 14 0 0 71 19 21
2011 CR 42 28 15 7 5 2 0 72 12 85
2011 CR-04 42 27 17 6 6 2 0 71 12 52
2011 CR-05 46 31 8 8 4 4 0 80 12 26

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 38 7 2 3 0 2 88 5 60
2018 CR-04 46 31 11 3 6 0 3 79 9 35
2018 CR-05 43 57 0 0 0 0 0 100 0 21
2017 CR 44 39 6 8 3 0 0 83 11 65
2017 CR-04 49 37 5 5 5 0 0 86 9 43
2014 CR 41 35 15 3 5 0 1 77 8 78
2014 CR-04 43 30 17 2 6 0 2 75 8 53
2014 CR-05 33 52 10 5 0 0 0 86 5 21
2011 CR 33 40 13 10 4 0 0 74 13 84
2011 CR-04 33 35 14 12 6 0 0 69 18 51
2011 CR-05 35 54 8 4 0 0 0 88 4 26
2008 CR 32 45 14 7 1 0 0 77 8 84
2008 CR-04 33 47 14 4 2 0 0 80 6 49
2008 CR-05 31 46 12 12 0 0 0 77 12 26

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 40 12 2 3 0 0 83 5 60
2018 CR-04 54 31 14 0 0 0 0 86 0 35
2018 CR-05 29 52 5 5 10 0 0 81 14 21
2017 CR 54 29 12 2 3 0 0 83 5 65
2017 CR-04 56 33 9 0 2 0 0 88 2 43
2014 CR 56 28 12 3 1 0 0 85 4 78
2014 CR-04 62 26 8 4 0 0 0 89 4 53
2014 CR-05 38 38 19 0 5 0 0 76 5 21
2011 CR 51 38 6 2 1 0 1 90 4 84
2011 CR-04 44 44 6 4 2 0 0 88 6 52
2011 CR-05 64 28 4 0 0 0 4 96 0 25
2008 CR 32 39 21 8 0 0 0 71 8 85
2008 CR-04 38 34 22 6 0 0 0 72 6 50
2008 CR-05 19 54 19 8 0 0 0 73 8 26

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 17 38 20 12 5 3 35 24 60
2018 CR-04 3 11 46 23 11 3 3 36 15 35
2018 CR-05 10 24 19 19 14 10 5 39 39 21
2017 CR 5 14 31 26 13 3 8 44 21 64
2017 CR-04 2 12 36 24 14 2 10 43 16 42
2014 CR 4 29 32 17 10 1 6 30 35 77
2014 CR-04 6 30 26 15 15 2 6 33 39 53
2014 CR-05 0 30 45 20 0 0 5 21 32 20
2011 CR 8 21 28 25 9 1 7 37 32 85
2011 CR-04 6 27 29 23 8 0 8 33 35 52
2011 CR-05 12 15 23 27 12 4 8 43 30 26
2008 CR 5 25 36 23 10 1 1 33 30 84
2008 CR-04 6 24 24 33 12 0 0 45 31 49
2008 CR-05 4 27 54 8 4 4 0 12 32 26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 14 25 24 15 7 3 43 28 59
2018 CR-04 17 11 20 31 14 3 3 48 30 35
2018 CR-05 5 14 29 14 19 14 5 41 24 21
2017 CR 10 11 35 18 11 10 6 34 25 63
2017 CR-04 5 12 37 12 15 12 7 33 21 41
2014 CR 14 23 25 16 12 1 9 30 42 77
2014 CR-04 15 28 19 11 15 2 9 30 49 53
2014 CR-05 10 15 40 25 5 0 5 32 26 20
2011 CR 7 24 21 19 18 4 8 41 35 85
2011 CR-04 4 27 21 21 13 4 10 40 36 52
2011 CR-05 12 19 15 15 27 4 8 48 35 26
2008 CR 14 25 24 26 7 2 1 35 41 84
2008 CR-04 10 31 24 20 12 2 0 33 42 49
2008 CR-05 23 12 23 38 0 4 0 40 36 26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 14 20 22 15 12 8 47 28 59
2018 CR-04 11 11 23 23 9 14 9 41 30 35
2018 CR-05 0 14 19 19 29 10 10 59 18 21
2017 CR 8 10 24 27 16 2 14 51 21 63
2017 CR-04 7 10 20 24 20 2 17 55 21 41
2014 CR 16 9 26 22 14 3 10 42 28 77
2014 CR-04 19 9 19 19 17 4 13 43 34 53
2014 CR-05 10 10 45 25 10 0 0 35 20 20
2011 CR 8 14 28 19 12 7 12 38 28 85
2011 CR-04 4 15 25 19 13 8 15 43 25 52
2011 CR-05 19 12 31 19 8 4 8 30 35 26
2008 CR 12 17 31 23 11 2 5 36 31 84
2008 CR-04 8 22 24 22 12 2 8 39 34 49
2008 CR-05 15 4 46 27 4 4 0 32 20 26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 2 12 20 31 29 3 3 64 15 59
2018 CR-04 3 14 11 37 29 3 3 70 18 35
2018 CR-05 0 10 29 19 33 5 5 58 11 21
2017 CR 6 2 22 33 25 0 11 66 9 63
2017 CR-04 7 0 20 29 29 0 15 69 9 41
2014 CR 4 9 25 33 18 1 9 57 15 76
2014 CR-04 6 11 17 30 21 2 13 60 20 53
2014 CR-05 0 5 53 32 11 0 0 42 5 19
2011 CR 1 8 33 25 20 1 12 51 11 85
2011 CR-04 0 4 40 19 19 2 15 47 5 52
2011 CR-05 4 19 19 27 23 0 8 54 25 26
2008 CR 5 11 36 30 17 2 0 48 16 84
2008 CR-04 6 10 33 31 18 2 0 50 17 49
2008 CR-05 4 15 35 35 8 4 0 44 20 26

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 12 22 25 15 7 3 45 30 59
2018 CR-04 17 14 20 23 17 6 3 44 34 35
2018 CR-05 14 10 14 33 14 10 5 56 28 21
2017 CR 10 24 28 16 13 2 8 32 37 63
2017 CR-04 12 20 27 15 15 0 12 33 36 41
2014 CR 17 21 26 16 11 3 7 29 42 76
2014 CR-04 19 19 21 19 13 2 8 35 42 53
2014 CR-05 11 32 42 5 5 5 0 11 44 19
2011 CR 8 13 25 27 14 0 12 47 24 84
2011 CR-04 8 14 25 22 20 0 12 47 24 51
2011 CR-05 8 12 19 38 8 0 15 55 23 26
2008 CR 20 21 24 21 11 1 1 33 43 84
2008 CR-04 16 20 27 20 16 0 0 37 37 49
2008 CR-05 23 23 27 23 0 4 0 24 48 26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 22 29 10 12 7 3 25 43 59
2018 CR-04 26 23 29 6 6 9 3 13 55 35
2018 CR-05 0 24 29 14 24 5 5 42 26 21
2017 CR 21 8 29 18 13 5 8 35 32 63
2017 CR-04 20 7 29 15 15 5 10 34 31 41
2014 CR 14 21 25 14 13 5 8 31 40 77
2014 CR-04 15 23 17 15 13 8 9 34 45 53
2014 CR-05 10 20 45 10 15 0 0 25 30 20
2011 CR 8 16 25 26 13 1 11 44 28 85
2011 CR-04 10 15 33 19 12 0 12 35 28 52
2011 CR-05 4 15 12 38 15 4 12 64 23 26
2008 CR 20 23 23 23 8 2 1 32 44 84
2008 CR-04 18 18 20 29 10 2 2 40 38 49
2008 CR-05 19 27 27 19 4 4 0 24 48 26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 14 20 31 15 12 2 53 24 59
2018 CR-04 11 11 20 31 14 11 0 52 26 35
2018 CR-05 0 14 19 29 19 14 5 59 18 21
2017 CR 6 6 30 16 25 7 9 49 15 64
2017 CR-04 5 5 29 14 31 5 12 54 11 42
2014 CR 10 17 22 25 14 4 8 44 31 77
2014 CR-04 15 19 17 19 17 4 9 41 39 53
2014 CR-05 0 15 35 35 10 5 0 47 16 20
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 29 10 10 14 8 3 62 27 59
2018 CR-04 20 29 11 14 14 9 3 55 32 35
2018 CR-05 30 25 10 5 15 10 5 65 24 20
2017 CR 12 36 24 8 16 3 2 51 25 64
2017 CR-04 12 43 26 5 10 5 0 58 15 42
2014 CR 28 18 23 9 19 0 3 47 29 78
2014 CR-04 30 17 23 9 19 0 2 48 29 53
2014 CR-05 24 24 19 5 24 0 5 50 30 21

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 27 8 12 8 0 0 72 20 60
2018 CR-04 43 31 3 11 11 0 0 74 23 35
2018 CR-05 48 24 10 14 5 0 0 71 19 21
2017 CR 33 31 9 13 13 0 2 65 25 64
2017 CR-04 43 33 7 14 2 0 0 76 17 42
2014 CR 33 23 9 12 18 1 4 59 31 78
2014 CR-04 38 23 8 8 21 0 4 63 29 53
2014 CR-05 24 29 10 14 14 5 5 58 32 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 20 10 18 20 15 0 43 45 60
2018 CR-04 14 23 3 23 26 11 0 42 55 35
2018 CR-05 19 14 14 14 14 24 0 44 38 21
2017 CR 9 16 16 19 25 14 2 29 52 64
2017 CR-04 12 14 17 17 24 17 0 31 49 42
2014 CR 16 9 13 22 29 8 4 28 57 77
2014 CR-04 19 9 11 23 25 11 2 33 54 53
2014 CR-05 10 10 15 20 40 0 5 21 63 20

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 27 12 7 8 2 0 73 15 60
2018 CR-04 46 26 14 6 9 0 0 71 14 35
2018 CR-05 43 29 5 10 10 5 0 75 20 21
2017 CR 29 37 12 12 8 0 2 67 20 65
2017 CR-04 40 30 9 14 7 0 0 70 21 43
2014 CR 29 22 25 9 16 0 0 51 25 77
2014 CR-04 32 19 26 8 15 0 0 51 23 53
2014 CR-05 20 35 20 5 20 0 0 55 25 20

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 40 8 3 7 2 2 81 10 60
2018 CR-04 43 31 11 3 9 0 3 76 12 35
2018 CR-05 33 48 5 5 5 5 0 85 10 21
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 30 12 5 10 2 2 72 16 60
2018 CR-04 40 31 9 6 11 3 0 74 18 35
2018 CR-05 43 24 19 0 10 0 5 70 10 21
2017 CR 32 32 17 8 8 0 3 67 16 65
2017 CR-04 35 28 16 12 7 0 2 64 19 43
2014 CR 31 27 19 10 13 0 0 58 23 78
2014 CR-04 28 28 15 11 17 0 0 57 28 53
2014 CR-05 38 24 24 10 5 0 0 62 14 21
2011 CR 33 32 21 5 9 0 0 65 14 85
2011 CR-04 37 23 23 8 10 0 0 60 17 52
2011 CR-05 31 46 15 0 8 0 0 77 8 26
2008 CR 22 39 25 5 7 0 2 63 12 85
2008 CR-04 24 44 20 4 6 0 2 69 10 50
2008 CR-05 19 23 35 8 12 0 4 44 20 26

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 30 8 5 5 7 0 80 11 60
2018 CR-04 40 37 6 6 9 3 0 79 15 35
2018 CR-05 52 19 10 5 0 14 0 83 6 21
2017 CR 37 34 20 5 5 0 0 71 9 65
2017 CR-04 37 33 21 5 5 0 0 70 9 43
2014 CR 33 31 13 10 9 3 1 67 20 78
2014 CR-04 36 28 11 9 11 2 2 67 22 53
2014 CR-05 29 33 14 14 5 5 0 65 20 21
2011 CR 25 41 15 7 8 4 0 68 16 85
2011 CR-04 29 35 13 12 6 6 0 67 18 52
2011 CR-05 19 54 15 0 12 0 0 73 12 26
2008 CR 26 34 20 7 7 4 2 64 15 85
2008 CR-04 30 42 16 4 8 0 0 72 12 50
2008 CR-05 23 8 31 12 8 12 8 38 24 26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 37 12 2 5 2 0 81 7 59
2018 CR-04 35 44 12 0 9 0 0 79 9 34
2018 CR-05 57 19 14 5 0 5 0 80 5 21
2017 CR 35 34 14 8 8 0 2 70 16 65
2017 CR-04 37 33 12 12 5 0 2 71 17 43
2014 CR 28 28 15 15 13 0 0 56 28 78
2014 CR-04 28 28 15 13 15 0 0 57 28 53
2014 CR-05 29 29 14 19 10 0 0 57 29 21
2011 CR 32 38 12 14 5 0 0 69 19 85
2011 CR-04 37 35 12 15 2 0 0 71 17 52
2011 CR-05 27 42 12 12 8 0 0 69 19 26
2008 CR 20 44 18 6 11 2 0 65 17 85
2008 CR-04 22 50 18 0 10 0 0 72 10 50
2008 CR-05 19 27 23 15 8 8 0 50 25 26

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 23 5 5 8 3 2 81 14 60
2018 CR-04 54 20 9 6 6 3 3 79 12 35
2018 CR-05 52 24 0 5 14 5 0 80 20 21
2017 CR 45 24 16 5 6 5 0 72 12 64
2017 CR-04 48 21 14 5 7 5 0 73 13 42

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 27 10 3 8 3 2 77 12 60
2018 CR-04 40 29 11 3 11 3 3 73 15 35
2018 CR-05 57 24 5 5 5 5 0 85 10 21
2017 CR 40 33 11 8 8 0 0 73 16 64
2017 CR-04 43 24 17 10 7 0 0 67 17 42
2014 CR 36 23 22 10 6 0 1 61 17 77
2014 CR-04 38 23 19 13 6 0 2 62 19 53
2014 CR-05 35 25 25 5 10 0 0 60 15 20
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 27 12 8 5 7 0 73 14 60
2018 CR-04 43 23 14 9 9 3 0 68 18 35
2018 CR-05 38 29 10 10 0 14 0 78 11 21
2017 CR 28 33 16 5 9 7 2 67 16 64
2017 CR-04 36 36 12 5 5 7 0 77 10 42
2014 CR 18 38 21 12 8 4 0 58 20 77
2014 CR-04 21 40 15 13 8 4 0 63 22 53
2014 CR-05 15 40 25 10 10 0 0 55 20 20
2011 CR 23 33 26 7 6 4 1 59 14 84
2011 CR-04 18 35 25 8 8 6 0 56 17 51
2011 CR-05 35 31 23 8 0 0 4 68 8 26

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 32 7 8 8 5 0 75 18 59
2018 CR-04 38 32 6 12 12 0 0 71 24 34
2018 CR-05 38 33 5 5 5 14 0 83 11 21
2017 CR 27 25 17 6 17 6 2 56 25 64
2017 CR-04 36 26 12 7 12 5 2 67 21 42
2014 CR 21 31 23 10 12 1 1 53 23 77
2014 CR-04 25 32 23 8 11 0 2 58 19 53
2014 CR-05 15 30 25 15 15 0 0 45 30 20
2011 CR 21 30 23 12 8 5 1 54 22 84
2011 CR-04 24 25 20 14 10 6 2 53 26 51
2011 CR-05 19 38 27 4 8 4 0 60 12 26
2008 CR 20 27 20 14 16 2 0 48 31 85
2008 CR-04 18 30 24 16 12 0 0 48 28 50
2008 CR-05 27 19 12 15 19 8 0 50 38 26

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 29 20 5 8 7 0 64 15 59
2018 CR-04 26 26 24 6 12 6 0 56 19 34
2018 CR-05 38 29 14 5 5 10 0 74 11 21
2017 CR 17 28 20 6 17 11 0 51 26 64
2017 CR-04 26 29 14 7 14 10 0 61 24 42
2014 CR 17 27 25 16 12 4 0 46 28 77
2014 CR-04 23 28 23 13 11 2 0 52 25 53
2014 CR-05 5 25 30 20 15 5 0 32 37 20
2011 CR 13 31 32 9 6 9 0 48 17 85
2011 CR-04 12 33 27 13 6 10 0 49 21 52
2011 CR-05 15 31 35 0 8 12 0 52 9 26
2008 CR 15 20 22 20 16 6 0 38 39 85
2008 CR-04 12 26 22 22 16 2 0 39 39 50
2008 CR-05 23 12 23 19 12 12 0 39 35 26

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 37 15 3 12 5 0 68 16 60
2018 CR-04 20 43 20 3 11 3 0 65 15 35
2018 CR-05 38 29 5 5 14 10 0 74 21 21
2017 CR 19 36 14 8 17 6 0 58 27 64
2017 CR-04 29 36 12 10 12 2 0 66 22 42
2014 CR 21 25 21 16 14 3 0 47 31 76
2014 CR-04 29 23 21 13 13 0 0 52 27 52
2014 CR-05 5 35 20 20 20 0 0 40 40 20
2011 CR 20 32 31 7 9 1 0 52 17 85
2011 CR-04 19 33 29 10 8 2 0 53 18 52
2011 CR-05 23 35 31 0 12 0 0 58 12 26
2008 CR 16 31 19 19 8 6 1 51 29 85
2008 CR-04 14 36 22 20 2 6 0 53 23 50
2008 CR-05 23 23 12 19 15 4 4 50 38 26
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 40 17 3 7 2 2 72 10 60
2018 CR-04 29 34 23 0 11 3 0 65 12 35
2018 CR-05 29 52 5 10 0 0 5 85 10 21
2017 CR 33 42 9 6 6 3 0 77 13 64
2017 CR-04 40 40 7 7 5 0 0 81 12 42
2014 CR 19 40 25 6 8 1 0 61 14 77
2014 CR-04 26 42 15 6 9 2 0 69 15 53
2014 CR-05 5 40 40 10 5 0 0 45 15 20
2011 CR 21 40 22 8 7 1 0 62 15 85
2011 CR-04 21 42 21 8 6 2 0 65 14 52
2011 CR-05 23 38 23 8 8 0 0 62 15 26

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 35 15 5 3 0 3 76 9 60
2018 CR-04 40 34 11 9 3 0 3 76 12 35
2018 CR-05 33 43 14 0 5 0 5 80 5 21
2017 CR 30 32 18 8 5 6 2 67 14 63
2017 CR-04 36 33 17 5 5 5 0 73 10 42
2014 CR 29 34 13 12 6 5 1 67 19 77
2014 CR-04 32 34 9 11 8 4 2 70 20 53
2014 CR-05 25 30 20 15 5 5 0 58 21 20
2011 CR 25 41 14 9 5 5 1 70 15 85
2011 CR-04 25 40 10 12 6 8 0 71 19 52
2011 CR-05 27 42 19 8 0 0 4 72 8 26
2008 CR 32 35 12 8 6 5 2 72 15 85
2008 CR-04 28 42 10 6 4 8 2 78 11 50
2008 CR-05 35 23 12 15 12 0 4 60 28 26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 37 10 8 3 2 3 77 12 60
2018 CR-04 37 31 9 11 6 3 3 73 18 35
2018 CR-05 33 48 10 5 0 0 5 85 5 21

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 18 18 7 12 8 5 58 21 60
2018 CR-04 37 17 17 11 9 6 3 59 22 35
2018 CR-05 19 24 14 0 19 14 10 56 25 21
2017 CR 15 30 9 9 16 19 2 57 32 64
2017 CR-04 21 26 12 7 10 21 2 63 22 42
2014 CR 21 17 21 19 16 5 1 40 38 77
2014 CR-04 25 19 17 19 15 4 2 46 36 53
2014 CR-05 15 10 30 20 20 5 0 26 42 20
2011 CR 19 24 24 11 11 12 0 49 24 84
2011 CR-04 16 24 25 14 10 12 0 44 27 51
2011 CR-05 27 19 23 8 12 12 0 52 22 26

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 25 23 7 8 5 2 59 16 60
2018 CR-04 31 23 26 3 11 6 0 58 15 35
2018 CR-05 29 24 19 14 5 5 5 58 21 21
2017 CR 25 31 22 8 11 3 0 58 19 64
2017 CR-04 29 33 17 7 12 2 0 63 20 42
2014 CR 22 12 25 14 23 3 1 35 39 77
2014 CR-04 26 11 23 11 23 4 2 40 36 53
2014 CR-05 15 5 30 25 25 0 0 20 50 20
2011 CR 18 36 18 13 13 1 1 55 27 85
2011 CR-04 15 37 13 17 15 0 2 53 33 52
2011 CR-05 23 35 23 4 12 4 0 60 16 26
2008 CR 22 16 24 13 20 5 0 41 35 85
2008 CR-04 28 14 30 10 18 0 0 42 28 50
2008 CR-05 15 15 12 23 27 8 0 33 54 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 18 15 12 15 7 0 55 29 60
2018 CR-04 34 20 14 9 17 6 0 58 27 35
2018 CR-05 38 14 10 19 10 10 0 58 32 21
2017 CR 17 22 20 13 24 5 0 41 38 64
2017 CR-04 21 21 17 12 21 7 0 46 36 42
2014 CR 19 10 13 16 35 3 4 32 54 77
2014 CR-04 26 4 11 13 40 2 4 32 56 53
2014 CR-05 5 25 15 25 25 5 0 32 53 20
2011 CR 6 28 12 25 24 2 4 36 51 85
2011 CR-04 6 23 13 21 29 2 6 31 54 52
2011 CR-05 8 35 8 31 15 4 0 44 48 26
2008 CR 16 20 21 18 21 2 1 38 40 85
2008 CR-04 16 16 24 16 26 2 0 33 43 50
2008 CR-05 19 23 15 19 15 4 4 46 38 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 25 20 7 7 3 0 66 14 60
2018 CR-04 40 23 23 6 9 0 0 63 14 35
2018 CR-05 33 33 10 10 5 10 0 74 16 21
2017 CR 17 29 27 5 13 10 0 51 19 63
2017 CR-04 22 29 27 5 7 10 0 57 14 41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 29 7 5 3 2 2 84 9 59
2018 CR-04 53 29 6 6 3 0 3 85 9 34
2018 CR-05 48 29 10 5 5 5 0 80 10 21
2017 CR 36 31 20 5 2 6 0 72 7 64
2017 CR-04 40 29 19 5 0 7 0 74 5 42
2014 CR 35 38 12 4 8 4 0 76 12 77
2014 CR-04 40 36 9 4 9 2 0 77 13 53
2014 CR-05 25 45 15 5 5 5 0 74 11 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 32 12 5 0 2 2 83 5 60
2018 CR-04 49 31 9 6 0 3 3 85 6 35
2018 CR-05 48 33 14 5 0 0 0 81 5 21
2017 CR 31 36 13 6 6 8 0 73 14 64
2017 CR-04 38 31 12 5 7 7 0 74 13 42
2014 CR 35 39 16 4 5 1 0 75 9 77
2014 CR-04 42 34 11 4 8 2 0 77 12 53
2014 CR-05 20 55 20 5 0 0 0 75 5 20
2011 CR 26 34 27 4 4 5 1 64 8 85
2011 CR-04 27 29 29 2 4 8 2 62 6 52
2011 CR-05 27 42 23 4 4 0 0 69 8 26

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 30 5 8 3 0 0 83 12 60
2018 CR-04 54 26 6 9 6 0 0 80 14 35
2018 CR-05 48 43 0 10 0 0 0 90 10 21
2017 CR 40 39 9 3 6 2 0 81 10 64
2017 CR-04 50 33 7 2 7 0 0 83 10 42
2014 CR 41 36 10 5 8 0 0 77 13 78
2014 CR-04 47 32 6 6 9 0 0 79 15 53
2014 CR-05 24 52 19 0 5 0 0 76 5 21
2011 CR 36 39 13 6 6 0 0 75 12 85
2011 CR-04 37 31 15 10 8 0 0 67 17 52
2011 CR-05 42 46 8 0 4 0 0 88 4 26
2008 CR 32 40 14 7 5 1 0 73 12 84
2008 CR-04 38 36 16 6 4 0 0 74 10 50
2008 CR-05 27 42 12 8 8 4 0 72 16 26

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 23 12 10 8 0 0 70 18 60
2018 CR-04 43 23 14 9 11 0 0 66 20 35
2018 CR-05 48 24 10 14 5 0 0 71 19 21
2017 CR 19 38 16 11 13 3 0 59 25 63
2017 CR-04 24 37 17 7 12 2 0 63 20 41
2014 CR 33 26 21 6 14 0 0 59 21 78
2014 CR-04 36 23 15 6 21 0 0 58 26 53
2014 CR-05 29 38 29 5 0 0 0 67 5 21
2011 CR 28 29 20 12 11 0 0 58 22 85
2011 CR-04 27 27 17 17 12 0 0 54 29 52
2011 CR-05 35 38 19 4 4 0 0 73 8 26

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 22 15 7 8 0 0 70 15 60
2018 CR-04 49 20 14 6 11 0 0 69 17 35
2018 CR-05 43 24 19 10 5 0 0 67 14 21
2017 CR 26 39 13 11 11 0 0 65 22 64
2017 CR-04 29 38 17 10 7 0 0 67 17 42
2014 CR 32 27 15 13 13 0 0 59 26 78
2014 CR-04 34 25 11 13 17 0 0 58 30 53
2014 CR-05 29 33 24 10 5 0 0 62 14 21
2011 CR 28 31 22 11 8 0 0 59 19 85
2011 CR-04 29 27 21 13 10 0 0 56 23 52
2011 CR-05 31 42 19 4 4 0 0 73 8 26
2008 CR 21 32 20 19 7 0 1 54 26 85
2008 CR-04 22 42 14 14 8 0 0 64 22 50
2008 CR-05 23 12 27 31 4 0 4 36 36 26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 27 17 7 13 2 0 63 20 60
2018 CR-04 34 29 17 9 11 0 0 63 20 35
2018 CR-05 33 19 19 5 19 5 0 55 25 21
2017 CR 22 27 19 9 16 6 2 52 27 64
2017 CR-04 26 21 26 7 12 7 0 51 21 42
2014 CR 35 18 17 10 17 3 1 55 28 78
2014 CR-04 38 17 9 8 25 2 2 57 33 53
2014 CR-05 29 14 38 14 0 5 0 45 15 21
2011 CR 32 26 13 15 11 2 1 60 27 85
2011 CR-04 31 21 15 15 13 2 2 54 30 52
2011 CR-05 38 38 8 8 4 4 0 80 12 26
2008 CR 18 22 25 13 14 6 2 44 29 85
2008 CR-04 14 30 24 10 14 8 0 48 26 50
2008 CR-05 23 8 23 23 12 4 8 35 39 26
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 35 38 27 60
2018 CR-04 31 46 23 35
2018 CR-05 48 24 29 21
2017 CR 39 31 31 65
2017 CR-04 42 26 33 43
2014 CR 32 38 29 78
2014 CR-04 38 34 28 53
2014 CR-05 19 48 33 21
2011 CR 33 40 27 85
2011 CR-04 38 37 25 52
2011 CR-05 19 50 31 26

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 5 14 38 5 29 10 21
2018 CR-04 9 0 45 9 36 0 11
2018 CR-05 0 30 30 0 20 20 10
2017 CR 20 24 44 4 4 4 25
2017 CR-04 17 33 33 6 6 6 18
2014 CR 16 28 36 8 9999 12 25
2014 CR-04 15 25 35 10 9999 15 20
2011 CR 14 11 54 4 9999 18 28
2011 CR-04 20 10 50 0 9999 20 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 13 87 60

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 20 17 5 7 15 8 63 15 60
2018 CR-04 20 23 20 6 9 11 11 56 19 35
2018 CR-05 33 14 14 5 5 24 5 67 13 21
2017 CR 9 17 19 9 11 28 6 40 31 64
2017 CR-04 12 19 19 7 10 26 7 46 25 42
2014 CR 21 18 22 8 5 23 3 53 18 77
2014 CR-04 25 17 21 6 8 23 2 55 18 53
2014 CR-05 15 25 25 10 0 20 5 53 13 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 24 15 5 7 8 0 70 13 59
2018 CR-04 35 26 12 3 12 12 0 70 17 34
2018 CR-05 43 19 24 10 0 5 0 65 10 21
2017 CR 25 27 18 5 11 14 0 61 19 63
2017 CR-04 32 27 15 2 12 12 0 67 17 41
2014 CR 23 36 16 9 4 10 1 68 15 77
2014 CR-04 28 38 9 6 6 11 2 76 13 53
2014 CR-05 15 30 30 15 0 10 0 50 17 20
2011 CR 33 33 18 7 5 5 0 69 12 85
2011 CR-04 31 37 12 10 4 8 0 73 15 52
2011 CR-05 38 23 31 0 8 0 0 62 8 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 10 90 60
2018 CR-04 14 86 35
2018 CR-05 0 100 21

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 15 19 5 5 20 7 60 14 59
2018 CR-04 26 12 24 6 9 15 9 50 19 34
2018 CR-05 29 14 14 5 0 33 5 69 8 21
2017 CR 19 17 17 2 3 34 8 62 8 64
2017 CR-04 24 17 17 2 5 29 7 63 11 42
2014 CR 16 21 21 5 4 29 5 55 14 77
2014 CR-04 21 23 13 6 4 26 8 66 14 53
2014 CR-05 5 15 40 5 5 30 0 29 14 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 25 17 5 5 10 0 70 11 60
2018 CR-04 34 29 17 3 9 9 0 69 13 35
2018 CR-05 38 19 19 10 0 14 0 67 11 21
2017 CR 25 27 19 2 6 19 2 66 10 63
2017 CR-04 32 27 15 2 7 15 2 71 12 41
2014 CR 23 30 17 5 4 18 3 67 11 77
2014 CR-04 32 32 8 4 4 17 4 81 10 53
2014 CR-05 5 20 45 5 5 20 0 31 13 20
2011 CR 32 28 22 4 4 9 1 67 8 85
2011 CR-04 31 29 17 4 6 12 2 69 11 52
2011 CR-05 35 31 27 0 0 8 0 71 0 26
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 34 12 10 10 2 0 67 21 59
2018 CR-04 31 31 9 14 14 0 0 63 29 35
2018 CR-05 38 43 19 0 0 0 0 81 0 21
2017 CR 37 22 14 6 16 0 5 62 23 63
2017 CR-04 39 20 20 2 15 0 5 62 18 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 21 28 9 3 2 0 60 12 58
2018 CR-04 41 24 32 3 0 0 0 65 3 34
2018 CR-05 38 14 19 19 10 0 0 52 29 21
2017 CR 28 25 14 27 5 0 2 54 32 64
2017 CR-04 31 33 14 17 2 0 2 66 20 42

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 33 16 5 4 2 2 75 9 57
2018 CR-04 44 32 18 3 3 0 0 76 6 34
2018 CR-05 35 30 15 10 5 0 5 68 16 20
2017 CR 36 18 22 10 6 0 8 58 17 63
2017 CR-04 39 20 17 10 7 0 7 63 18 41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 29 22 17 12 2 0 48 29 59
2018 CR-04 18 32 21 15 15 0 0 50 29 34
2018 CR-05 24 24 24 24 5 0 0 48 29 21
2017 CR 14 13 19 22 26 0 6 28 51 64
2017 CR-04 17 17 21 21 21 0 2 34 44 42

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 23 5 0 4 4 9 90 4 57
2018 CR-04 61 24 6 0 0 3 6 93 0 33
2018 CR-05 57 14 5 0 10 0 14 83 11 21
2017 CR 47 20 2 3 0 3 25 93 4 64
2017 CR-04 45 19 0 2 0 5 29 96 4 42

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 26 16 5 5 2 0 74 11 58
2018 CR-04 42 36 15 0 6 0 0 79 6 33
2018 CR-05 57 14 14 10 5 0 0 71 14 21
2017 CR 31 31 20 11 3 0 3 65 15 64
2017 CR-04 31 36 17 12 5 0 0 67 17 42

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 35 13 2 3 5 3 80 5 60
2018 CR-04 46 29 17 0 6 3 0 76 6 35
2018 CR-05 33 38 10 5 0 10 5 83 6 21
2017 CR 22 33 17 14 2 0 13 62 18 64
2017 CR-04 24 29 26 10 0 0 12 59 11 42

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 38 13 8 3 2 2 74 12 60
2018 CR-04 40 37 9 9 6 0 0 77 14 35
2018 CR-05 29 33 24 10 0 5 0 65 10 21
2017 CR 33 30 19 6 5 0 8 68 12 64
2017 CR-04 33 24 24 7 2 0 10 63 11 42

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 30 15 8 2 2 5 73 11 60
2018 CR-04 49 29 11 9 3 0 0 77 11 35
2018 CR-05 29 29 19 10 0 5 10 67 11 21
2017 CR 42 19 13 13 6 2 6 66 20 64
2017 CR-04 50 17 14 12 2 0 5 70 15 42

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 27 14 8 0 2 5 76 9 59
2018 CR-04 50 29 15 3 0 0 3 82 3 34
2018 CR-05 43 19 10 19 0 5 5 68 21 21
2017 CR 47 23 17 3 2 2 6 76 5 64
2017 CR-04 52 24 17 2 0 0 5 80 3 42

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 24 5 10 3 3 3 80 15 59
2018 CR-04 51 29 9 6 3 3 0 82 9 35
2018 CR-05 50 15 0 20 5 5 5 72 28 20
2017 CR 56 22 16 3 0 0 3 81 3 64
2017 CR-04 60 19 14 2 0 0 5 83 3 42

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 17 5 0 3 0 10 91 4 60
2018 CR-04 71 20 3 0 0 0 6 97 0 35
2018 CR-05 57 10 10 0 10 0 14 78 11 21

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 10 7 3 8 0 8 80 13 60
2018 CR-04 71 9 3 3 11 0 3 82 15 35
2018 CR-05 57 10 10 5 5 0 14 78 11 21
2017 CR 62 13 6 6 3 0 9 83 10 64
2017 CR-04 69 12 5 7 2 0 5 85 10 42

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 27 12 7 3 0 3 77 11 59
2018 CR-04 47 29 9 9 3 0 3 79 12 34
2018 CR-05 43 29 14 5 5 0 5 75 10 21
2017 CR 40 28 8 11 6 0 6 73 18 64
2017 CR-04 43 38 10 2 5 0 2 83 7 42

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 22 5 5 7 0 2 82 12 58
2018 CR-04 65 21 0 6 9 0 0 85 15 34
2018 CR-05 48 24 14 5 5 0 5 75 10 21
2017 CR 59 20 3 9 3 2 3 84 13 64
2017 CR-04 67 21 2 5 2 0 2 90 7 42

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 2 3 5 0 0 22 89 7 59
2018 CR-04 66 0 6 6 0 0 23 85 7 35
2018 CR-05 67 5 0 5 0 0 24 94 6 21
2017 CR 47 9 5 2 0 0 38 90 3 64
2017 CR-04 52 12 5 0 0 0 31 93 0 42

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 18 8 2 0 0 10 89 2 60
2018 CR-04 66 17 9 3 0 0 6 88 3 35
2018 CR-05 57 14 10 0 0 0 19 88 0 21
2017 CR 68 14 5 5 2 0 6 88 7 63
2017 CR-04 66 20 5 5 0 0 5 90 5 41

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 10 5 10 14 0 3 70 25 59
2018 CR-04 71 3 3 6 17 0 0 74 23 35
2018 CR-05 33 24 10 19 5 0 10 63 26 21
2017 CR 58 13 6 5 9 3 6 77 16 64
2017 CR-04 64 7 5 5 12 2 5 77 18 42

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 25 14 2 3 0 3 81 5 59
2018 CR-04 59 21 18 0 3 0 0 79 3 34
2018 CR-05 48 24 10 5 5 0 10 79 11 21
2017 CR 53 25 16 3 0 0 3 81 3 64
2017 CR-04 60 24 14 2 0 0 0 83 2 42

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 32 31 8 3 0 0 58 12 59
2018 CR-04 26 35 26 12 0 0 0 62 12 34
2018 CR-05 29 19 38 5 10 0 0 48 14 21
2017 CR 17 33 40 6 2 0 2 51 8 64
2017 CR-04 24 40 26 7 0 0 2 66 7 42

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 19 29 19 26 0 0 45 26 58
2018 CR-04 6 21 27 21 24 0 0 45 27 33
2018 CR-05 10 19 24 14 33 0 0 48 29 21
2017 CR 3 9 38 33 14 2 2 48 13 64
2017 CR-04 2 5 38 33 19 2 0 54 7 42

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 40 12 5 5 2 2 78 10 60
2018 CR-04 37 34 14 6 9 0 0 71 14 35
2018 CR-05 29 52 5 5 0 5 5 89 5 21
2017 CR 22 35 25 8 3 6 0 61 12 63
2017 CR-04 27 37 24 10 0 2 0 65 10 41

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 28 18 10 8 2 0 63 19 60
2018 CR-04 29 29 20 14 9 0 0 57 23 35
2018 CR-05 38 29 14 5 10 5 0 70 15 21
2017 CR 11 44 17 16 6 5 2 58 23 64
2017 CR-04 17 40 17 19 2 5 0 60 23 42
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 27 13 7 5 7 0 45 55 60
2018 CR-04 34 29 14 9 9 6 0 36 64 35
2018 CR-05 52 29 14 0 0 5 0 55 45 21
2017 CR 48 20 19 6 6 2 0 49 51 65
2017 CR-04 49 14 23 7 5 2 0 50 50 43

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 10 31
2018 CR-04 10 21
2017 CR 24 32
2017 CR-04 24 21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 26 31
2018 CR-04 24 21
2017 CR 21 32
2017 CR-04 14 21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 45 31
2018 CR-04 38 21
2017 CR 19 32
2017 CR-04 19 21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 16 31
2018 CR-04 14 21
2017 CR 41 32
2017 CR-04 48 21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 3 31
2018 CR-04 5 21
2017 CR 3 32
2017 CR-04 0 21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 6 31
2018 CR-04 5 21

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 26 31
2018 CR-04 33 21
2017 CR 35 32
2017 CR-04 33 21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 11 63 15 11 0 0 27
2018 CR-04 11 61 11 17 0 0 18
2017 CR 10 67 10 7 3 3 31
2017 CR-04 10 70 10 5 0 5 20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 58 42 31
2018 CR-04 57 43 21

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 39 19 3 3 3 3 72 7 31
2018 CR-04 19 43 24 0 5 5 5 68 5 21
2017 CR 9 37 38 6 6 0 3 48 13 32
2017 CR-04 5 40 45 5 0 0 5 47 5 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 35 13 6 10 3 16 64 20 31
2018 CR-04 14 38 14 10 14 0 10 58 26 21
2017 CR 9 28 22 6 19 0 16 44 30 32
2017 CR-04 5 30 25 0 20 0 20 44 25 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 18 8 8 8 7 13 69 21 60
2018 CR-04 40 14 11 6 11 3 14 66 21 35
2018 CR-05 33 24 0 14 5 10 14 75 25 21
Report a problem or mistake on this page
Date modified: