2018 Public Service Employee Survey Results for Courts Administration Service by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 48 4 12 8 0 0 76 20 74
2018 Non-visible minority 32 40 10 11 7 0 1 72 18 354
2017 Visible minority 25 28 15 19 13 0 0 53 32 56
2017 Non-visible minority 30 39 12 12 6 0 0 69 18 287
2014 Visible minority 16 36 18 18 12 0 0 52 30 72
2014 Non-visible minority 18 31 17 20 15 0 1 48 34 338
2011 Visible minority 30 34 8 14 14 0 0 64 29 71
2011 Non-visible minority 26 38 13 12 9 0 2 66 21 389
2008 Visible minority 12 35 17 15 17 0 3 49 33 65
2008 Non-visible minority 27 41 11 14 6 0 1 69 20 366

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 33 7 16 3 0 0 73 20 74
2018 Non-visible minority 46 30 14 5 5 0 0 77 9 356
2017 Visible minority 19 42 13 14 10 2 0 62 25 56
2017 Non-visible minority 41 38 12 6 3 0 0 79 9 287
2014 Visible minority 30 39 8 13 8 1 0 70 22 72
2014 Non-visible minority 38 38 16 4 4 0 0 76 8 339
2011 Visible minority 44 32 9 8 7 0 0 76 15 71
2011 Non-visible minority 45 32 12 7 4 0 0 77 10 389
2008 Visible minority 28 40 11 11 9 0 2 69 20 65
2008 Non-visible minority 42 34 12 7 5 0 0 76 12 364

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 32 6 15 1 0 0 78 16 75
2018 Non-visible minority 51 33 8 5 3 0 0 85 8 355
2017 Visible minority 23 44 14 12 5 2 0 68 18 56
2017 Non-visible minority 45 43 5 6 2 0 0 88 7 285
2014 Visible minority 36 33 9 9 11 1 0 70 20 72
2014 Non-visible minority 44 39 9 5 3 0 0 83 8 339
2011 Visible minority 44 36 6 7 7 0 0 80 14 71
2011 Non-visible minority 47 37 8 4 3 0 0 85 7 389
2008 Visible minority 32 37 11 9 11 0 0 69 20 65
2008 Non-visible minority 48 35 7 7 3 0 0 83 10 365

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 26 12 10 5 0 0 74 14 75
2018 Non-visible minority 47 33 7 6 6 1 1 81 12 356
2017 Visible minority 31 34 12 13 7 0 2 67 20 56
2017 Non-visible minority 42 33 12 8 4 0 0 75 13 287
2014 Visible minority 23 34 16 9 12 3 1 60 23 72
2014 Non-visible minority 30 31 21 9 6 1 2 63 15 339
2011 Visible minority 29 34 15 11 7 3 2 66 18 70
2011 Non-visible minority 38 32 15 8 6 0 1 71 14 389

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 39 10 10 3 0 0 77 13 74
2018 Non-visible minority 42 38 11 4 4 0 0 81 8 355
2017 Visible minority 25 49 10 9 7 0 0 74 16 56
2017 Non-visible minority 31 51 12 4 3 0 0 82 7 287
2014 Visible minority 20 43 11 17 8 0 0 63 25 72
2014 Non-visible minority 29 44 16 8 4 0 0 73 12 339
2011 Visible minority 34 44 6 8 8 0 0 78 16 70
2011 Non-visible minority 36 39 13 7 5 0 0 75 11 388
2008 Visible minority 31 41 13 6 9 0 0 72 16 64
2008 Non-visible minority 40 37 11 7 5 0 0 77 12 362

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 31 9 13 8 0 0 70 20 75
2018 Non-visible minority 34 32 13 10 7 1 2 69 18 356
2017 Visible minority 18 42 13 18 9 0 0 60 27 56
2017 Non-visible minority 29 36 18 11 6 0 0 65 17 287
2014 Visible minority 14 38 15 13 21 0 0 52 33 72
2014 Non-visible minority 24 34 14 16 11 0 0 59 27 338
2011 Visible minority 21 34 20 10 13 1 0 56 24 71
2011 Non-visible minority 29 35 15 13 8 2 0 65 21 389

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 40 14 9 1 0 0 75 10 75
2018 Non-visible minority 36 41 12 6 4 0 0 78 11 356
2017 Visible minority 21 49 16 7 7 0 0 70 14 56
2017 Non-visible minority 35 40 15 7 2 0 0 75 9 287

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 34 5 2 0 2 0 93 2 75
2018 Non-visible minority 51 36 8 1 2 1 0 89 3 356
2017 Visible minority 40 45 5 7 2 0 0 86 9 56
2017 Non-visible minority 45 42 8 4 1 0 0 87 5 287
2014 Visible minority 31 45 14 5 3 1 2 78 8 72
2014 Non-visible minority 42 36 13 6 3 1 0 78 9 339
2011 Visible minority 41 44 6 5 4 0 0 85 9 71
2011 Non-visible minority 47 35 10 4 2 1 0 83 7 388
2008 Visible minority 48 32 14 5 2 0 0 80 6 65
2008 Non-visible minority 47 32 11 5 3 2 0 80 8 365

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 28 15 6 7 0 2 71 14 74
2018 Non-visible minority 41 33 8 8 8 1 0 75 17 353
2017 Visible minority 21 37 14 15 13 0 0 58 28 56
2017 Non-visible minority 33 36 14 9 8 0 0 70 16 287

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 29 6 4 3 0 0 87 6 75
2018 Non-visible minority 59 30 6 2 2 1 0 90 4 351
2017 Visible minority 48 34 12 2 2 0 1 84 4 56
2017 Non-visible minority 59 33 4 2 2 0 0 92 4 286
2014 Visible minority 63 22 11 2 3 0 0 85 4 72
2014 Non-visible minority 63 29 5 2 0 0 0 92 2 339
2011 Visible minority 63 26 3 5 3 0 0 89 8 71
2011 Non-visible minority 61 29 8 1 1 0 0 90 2 389

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 35 7 13 7 0 0 73 20 75
2018 Non-visible minority 36 33 11 9 9 2 1 70 18 356
2017 Visible minority 19 40 15 12 8 4 1 63 21 56
2017 Non-visible minority 31 40 15 9 5 0 0 71 15 286
2014 Visible minority 15 28 19 21 14 3 0 44 36 72
2014 Non-visible minority 19 39 19 12 11 0 0 57 24 339
2011 Visible minority 23 34 26 10 6 0 0 57 17 71
2011 Non-visible minority 31 34 13 13 8 1 1 66 21 390

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 26 16 8 6 0 0 70 15 74
2018 Non-visible minority 39 30 13 8 8 1 1 70 17 353
2017 Visible minority 21 37 11 13 12 2 4 62 26 56
2017 Non-visible minority 37 32 14 11 5 0 0 70 17 286
2014 Visible minority 24 23 26 12 14 2 0 48 26 72
2014 Non-visible minority 27 35 16 12 9 0 1 63 21 339

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 29 18 5 6 0 0 72 11 75
2018 Non-visible minority 40 35 8 7 8 1 0 76 15 356
2017 Visible minority 24 42 16 9 5 2 1 69 15 56
2017 Non-visible minority 34 39 14 8 4 0 1 74 12 286
2014 Visible minority 21 33 15 20 11 0 0 54 31 72
2014 Non-visible minority 25 36 19 12 7 0 0 61 20 339
2011 Visible minority 29 44 10 8 7 2 0 74 15 70
2011 Non-visible minority 43 33 13 9 3 1 0 76 11 388

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 33 14 5 2 0 2 78 8 75
2018 Non-visible minority 48 38 7 3 4 0 0 87 6 354
2017 Visible minority 26 48 13 5 7 0 1 75 12 55
2017 Non-visible minority 44 44 7 4 2 0 0 88 6 286
2014 Visible minority 27 44 13 9 7 0 0 71 16 72
2014 Non-visible minority 38 43 10 7 2 0 0 82 9 339
2011 Visible minority 40 39 8 6 7 0 0 79 13 70
2011 Non-visible minority 42 41 10 5 2 0 0 83 7 389
2008 Visible minority 26 49 12 6 6 0 0 75 12 65
2008 Non-visible minority 43 40 8 8 2 0 0 83 9 364

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 35 23 5 4 0 1 68 9 75
2018 Non-visible minority 36 34 15 9 5 1 1 71 14 356
2017 Visible minority 35 38 22 2 3 0 0 73 5 56
2017 Non-visible minority 37 35 15 7 4 0 1 74 11 286
2014 Visible minority 42 24 23 6 4 0 1 67 10 72
2014 Non-visible minority 36 33 19 7 6 0 0 69 13 338
2011 Visible minority 33 35 27 4 1 0 0 68 5 70
2011 Non-visible minority 37 37 13 8 3 1 1 76 11 389
2008 Visible minority 15 22 35 15 9 0 3 38 25 65
2008 Non-visible minority 30 35 18 12 4 1 0 65 17 366

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 16 20 27 19 3 6 51 27 75
2018 Non-visible minority 10 22 29 18 16 3 3 36 34 354
2017 Visible minority 13 12 30 24 10 6 5 37 28 56
2017 Non-visible minority 11 18 34 20 11 1 5 33 31 285
2014 Visible minority 15 24 27 19 10 1 3 31 40 72
2014 Non-visible minority 11 22 36 16 9 1 4 27 35 338
2011 Visible minority 7 15 35 22 13 3 6 38 24 71
2011 Non-visible minority 9 21 29 24 11 1 4 37 32 388
2008 Visible minority 13 22 33 16 16 2 0 32 35 64
2008 Non-visible minority 7 27 33 19 10 1 4 30 36 363

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 12 20 27 19 2 9 51 26 75
2018 Non-visible minority 7 18 26 20 20 5 3 44 28 352
2017 Visible minority 9 20 30 23 10 0 9 36 31 56
2017 Non-visible minority 10 18 28 19 14 5 5 37 32 285
2014 Visible minority 18 18 14 27 13 6 4 45 40 72
2014 Non-visible minority 12 21 30 17 9 4 6 29 37 337
2011 Visible minority 6 23 15 30 17 1 8 52 31 70
2011 Non-visible minority 8 21 25 19 17 4 7 41 32 389
2008 Visible minority 17 19 31 16 11 0 6 28 38 64
2008 Non-visible minority 15 26 22 20 12 2 4 33 44 362

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 13 20 19 24 8 11 53 22 75
2018 Non-visible minority 8 17 22 21 20 5 6 46 29 351
2017 Visible minority 7 14 24 22 22 0 10 50 23 56
2017 Non-visible minority 8 20 25 21 15 2 9 40 32 284
2014 Visible minority 18 19 27 18 12 1 5 32 39 72
2014 Non-visible minority 15 22 22 20 11 4 6 35 41 337
2011 Visible minority 10 17 22 22 14 3 12 43 32 71
2011 Non-visible minority 14 18 25 17 14 3 9 35 36 389
2008 Visible minority 16 14 33 13 16 3 6 31 33 64
2008 Non-visible minority 12 23 30 19 10 3 4 31 37 364

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 3 8 23 30 29 2 6 64 12 75
2018 Non-visible minority 4 14 26 25 26 3 2 54 19 352
2017 Visible minority 7 14 25 20 24 1 7 49 23 55
2017 Non-visible minority 6 10 31 31 17 0 6 51 16 283
2014 Visible minority 9 18 21 27 18 2 6 49 29 69
2014 Non-visible minority 9 14 29 31 13 2 2 47 24 337
2011 Visible minority 5 8 29 29 20 1 8 54 14 71
2011 Non-visible minority 5 12 29 28 19 1 6 51 19 387
2008 Visible minority 9 13 28 23 19 3 5 46 24 64
2008 Non-visible minority 7 16 30 28 16 1 2 45 24 362

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 21 17 13 17 4 8 35 46 74
2018 Non-visible minority 15 18 24 19 16 4 4 38 36 354
2017 Visible minority 23 22 21 13 13 2 6 28 49 56
2017 Non-visible minority 18 29 25 10 11 2 5 23 50 284
2014 Visible minority 32 21 20 14 12 0 2 26 54 72
2014 Non-visible minority 24 25 22 14 7 1 6 23 53 337
2011 Visible minority 12 16 25 27 15 0 5 44 29 71
2011 Non-visible minority 11 22 27 16 16 2 7 35 36 388
2008 Visible minority 27 22 27 9 9 0 6 20 52 64
2008 Non-visible minority 20 25 22 16 14 1 3 31 46 364

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 17 22 24 14 4 8 43 32 74
2018 Non-visible minority 12 18 26 18 17 3 4 38 33 352
2017 Visible minority 15 18 20 16 21 3 7 41 37 55
2017 Non-visible minority 15 18 27 16 13 5 6 33 37 283
2014 Visible minority 12 13 24 21 18 7 5 44 29 72
2014 Non-visible minority 12 20 26 20 10 2 10 34 36 337
2011 Visible minority 9 16 24 21 20 4 6 45 28 71
2011 Non-visible minority 10 15 23 23 15 4 9 44 29 389
2008 Visible minority 17 23 23 17 6 5 8 27 46 64
2008 Non-visible minority 19 24 25 15 10 3 5 27 46 363

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 15 24 20 21 6 8 48 25 74
2018 Non-visible minority 8 18 26 21 17 5 5 42 29 351
2017 Visible minority 11 21 23 12 24 0 9 40 35 56
2017 Non-visible minority 12 16 30 19 14 4 5 37 31 284
2014 Visible minority 18 17 26 23 9 0 7 34 38 72
2014 Non-visible minority 12 23 30 13 9 5 7 25 41 337
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 21 15 15 9 5 7 55 28 75
2018 Non-visible minority 28 28 16 10 7 8 4 64 18 353
2017 Visible minority 17 25 22 20 8 4 5 45 30 56
2017 Non-visible minority 19 30 18 12 10 5 6 55 25 285
2014 Visible minority 27 17 20 7 22 4 2 48 31 72
2014 Non-visible minority 20 29 19 13 11 4 4 53 26 338

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 23 6 14 8 3 2 71 23 74
2018 Non-visible minority 53 27 7 7 5 1 0 80 13 354
2017 Visible minority 28 31 10 11 19 0 1 60 30 56
2017 Non-visible minority 41 36 10 8 5 0 1 78 12 285
2014 Visible minority 34 22 11 15 18 0 0 56 33 72
2014 Non-visible minority 37 33 8 9 10 2 1 72 19 339

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 11 5 29 16 17 4 37 56 73
2018 Non-visible minority 17 20 16 14 13 17 3 46 34 355
2017 Visible minority 3 21 14 18 23 18 3 30 52 56
2017 Non-visible minority 10 19 16 20 15 17 4 36 44 286
2014 Visible minority 6 15 21 22 21 13 3 24 51 72
2014 Non-visible minority 15 19 16 17 20 9 4 39 42 336

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 24 10 9 1 2 0 80 10 75
2018 Non-visible minority 49 35 7 4 4 0 0 84 8 353
2017 Visible minority 31 42 11 9 6 0 1 74 14 56
2017 Non-visible minority 35 44 9 7 3 1 1 81 11 287
2014 Visible minority 36 26 14 14 10 0 0 62 24 72
2014 Non-visible minority 33 41 13 8 5 0 0 75 12 337

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 38 11 2 2 0 2 84 5 75
2018 Non-visible minority 47 33 9 3 4 2 1 83 8 356
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 25 12 9 6 2 4 72 16 74
2018 Non-visible minority 44 32 9 5 7 2 2 79 12 355
2017 Visible minority 28 31 10 15 10 2 3 63 26 55
2017 Non-visible minority 38 35 13 8 5 0 2 75 13 287
2014 Visible minority 27 29 15 18 11 0 0 56 29 72
2014 Non-visible minority 29 35 14 11 8 0 1 66 20 339
2011 Visible minority 27 28 16 20 9 0 0 55 29 70
2011 Non-visible minority 34 32 15 10 7 1 1 68 17 389
2008 Visible minority 18 37 15 18 8 2 2 57 27 65
2008 Non-visible minority 28 33 15 11 10 1 2 62 22 366

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 26 12 5 4 2 0 78 10 74
2018 Non-visible minority 50 27 9 3 5 4 2 82 9 354
2017 Visible minority 39 22 9 16 12 0 1 62 29 55
2017 Non-visible minority 48 28 12 4 4 2 1 79 8 287
2014 Visible minority 37 22 15 13 9 2 3 62 23 72
2014 Non-visible minority 31 35 14 8 7 2 2 70 16 339
2011 Visible minority 23 34 23 8 7 3 2 60 16 71
2011 Non-visible minority 36 32 14 6 8 2 1 71 14 390
2008 Visible minority 19 38 19 8 9 2 6 61 19 64
2008 Non-visible minority 31 33 14 10 8 3 1 67 19 365

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 36 9 7 3 0 2 81 9 74
2018 Non-visible minority 52 25 9 4 6 2 2 80 10 353
2017 Visible minority 30 29 9 16 12 0 3 61 29 55
2017 Non-visible minority 50 29 12 4 3 0 1 80 8 286
2014 Visible minority 27 26 14 17 14 0 2 54 32 71
2014 Non-visible minority 31 36 14 11 7 0 2 68 18 338
2011 Visible minority 32 29 11 14 13 0 1 62 27 71
2011 Non-visible minority 39 31 14 10 6 0 1 70 16 390
2008 Visible minority 20 46 14 11 8 2 0 67 19 65
2008 Non-visible minority 30 37 11 11 9 1 1 68 20 366

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 18 9 4 6 1 2 80 11 73
2018 Non-visible minority 60 22 6 3 6 2 2 85 9 354
2017 Visible minority 41 22 17 4 13 2 1 65 17 56
2017 Non-visible minority 55 25 11 3 3 2 1 83 6 285

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 17 16 6 7 2 0 71 13 74
2018 Non-visible minority 56 24 10 3 6 1 1 81 8 353
2017 Visible minority 39 21 7 14 16 2 1 62 31 56
2017 Non-visible minority 52 31 8 4 4 0 1 84 8 286
2014 Visible minority 42 15 19 12 10 1 0 58 23 72
2014 Non-visible minority 36 35 13 9 6 0 1 72 15 338
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 26 17 16 9 0 14 50 30 12
2018 Non-visible minority 36 33 10 8 5 1 7 75 14 80
2017 Visible minority 18 63 0 10 9 0 0 81 19 10
2017 Non-visible minority 29 46 11 3 3 4 4 82 6 73
2014 Visible minority 33 31 8 16 13 0 0 63 28 13
2014 Non-visible minority 28 38 13 8 4 3 6 73 13 81

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 33 5 11 7 8 0 75 19 75
2018 Non-visible minority 38 28 15 6 6 6 1 71 13 356
2017 Visible minority 24 34 12 11 11 6 1 63 24 56
2017 Non-visible minority 27 35 17 9 4 6 1 67 14 286
2014 Visible minority 19 25 19 19 12 6 0 47 33 72
2014 Non-visible minority 20 34 21 10 6 10 0 60 17 337
2011 Visible minority 17 33 16 10 12 12 0 57 25 69
2011 Non-visible minority 26 27 21 9 8 8 1 58 20 390

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 25 9 17 7 2 0 67 25 75
2018 Non-visible minority 33 29 15 9 9 5 1 66 19 352
2017 Visible minority 21 24 19 21 11 2 1 47 33 55
2017 Non-visible minority 24 30 20 12 10 3 1 56 23 286
2014 Visible minority 16 24 21 17 19 3 0 41 38 72
2014 Non-visible minority 16 31 25 16 10 2 1 48 27 337
2011 Visible minority 22 24 15 22 9 7 1 50 34 70
2011 Non-visible minority 24 27 23 11 11 3 0 53 23 388
2008 Visible minority 15 22 23 20 15 3 2 39 37 65
2008 Non-visible minority 17 30 19 17 14 2 1 49 31 366

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 27 12 18 9 5 0 60 28 75
2018 Non-visible minority 25 28 17 11 12 7 1 57 24 354
2017 Visible minority 14 25 19 18 14 9 1 43 36 56
2017 Non-visible minority 17 28 22 15 12 7 1 48 28 286
2014 Visible minority 12 19 21 19 20 9 0 34 43 72
2014 Non-visible minority 11 23 28 20 13 5 0 36 34 337
2011 Visible minority 18 27 18 16 9 12 0 51 28 71
2011 Non-visible minority 13 30 24 15 10 8 0 47 27 390
2008 Visible minority 8 22 17 32 12 8 2 32 49 65
2008 Non-visible minority 11 25 19 21 15 8 1 40 40 365

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 30 10 16 14 3 0 59 31 75
2018 Non-visible minority 25 32 17 9 12 5 1 60 22 356
2017 Visible minority 14 30 13 15 21 4 1 48 38 56
2017 Non-visible minority 17 30 18 15 14 5 1 49 31 285
2014 Visible minority 15 18 14 23 25 5 0 35 51 72
2014 Non-visible minority 10 31 24 18 14 1 0 42 33 336
2011 Visible minority 19 28 17 18 13 5 0 49 33 71
2011 Non-visible minority 19 32 21 14 12 1 0 52 27 390
2008 Visible minority 12 32 15 25 11 3 2 47 37 65
2008 Non-visible minority 16 35 15 16 13 4 1 53 31 364
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 38 21 5 3 3 2 69 9 75
2018 Non-visible minority 32 36 19 5 6 0 0 69 11 355
2017 Visible minority 17 45 10 16 3 5 4 68 21 56
2017 Non-visible minority 27 38 19 9 5 2 0 66 14 286
2014 Visible minority 20 34 22 11 11 2 0 55 22 72
2014 Non-visible minority 19 37 28 7 6 2 1 57 14 338
2011 Visible minority 22 37 23 8 5 5 0 62 14 71
2011 Non-visible minority 27 34 21 9 7 3 0 62 17 388

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 36 11 7 9 2 3 72 16 75
2018 Non-visible minority 42 33 13 4 4 2 1 77 9 356
2017 Visible minority 25 38 6 11 7 10 3 72 21 55
2017 Non-visible minority 39 33 14 8 2 4 1 75 11 285
2014 Visible minority 25 35 21 9 6 3 1 63 15 72
2014 Non-visible minority 32 34 16 8 4 5 1 70 13 337
2011 Visible minority 28 37 11 13 7 3 3 68 20 71
2011 Non-visible minority 38 30 11 7 7 5 1 73 15 388
2008 Visible minority 17 37 11 15 8 11 2 61 26 65
2008 Non-visible minority 30 38 11 8 7 4 2 72 16 366

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 37 19 3 6 0 4 71 9 74
2018 Non-visible minority 35 32 18 7 5 2 1 69 12 356

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 25 17 6 16 3 9 55 26 75
2018 Non-visible minority 26 20 15 12 11 12 3 54 28 354
2017 Visible minority 13 23 14 7 25 17 1 44 39 56
2017 Non-visible minority 15 22 18 15 8 17 4 47 30 286
2014 Visible minority 13 20 16 18 24 6 2 37 46 72
2014 Non-visible minority 17 19 22 15 13 11 3 41 33 338
2011 Visible minority 13 21 15 18 18 12 3 40 42 70
2011 Non-visible minority 17 20 19 13 12 15 4 46 30 390

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 21 10 12 17 3 3 57 32 75
2018 Non-visible minority 23 29 19 13 11 4 1 55 24 355
2017 Visible minority 21 24 18 12 18 6 1 49 31 56
2017 Non-visible minority 21 27 24 14 11 3 0 50 25 285
2014 Visible minority 14 8 12 24 32 9 1 25 62 72
2014 Non-visible minority 11 17 26 21 23 3 1 28 45 337
2011 Visible minority 15 26 13 24 18 1 2 43 44 71
2011 Non-visible minority 18 31 18 15 14 3 1 51 30 390
2008 Visible minority 14 28 17 17 22 3 0 43 40 65
2008 Non-visible minority 16 33 18 13 15 4 0 51 30 364

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 24 7 18 22 5 6 47 45 75
2018 Non-visible minority 20 22 13 15 20 3 6 46 40 356
2017 Visible minority 13 21 11 18 29 2 6 36 52 56
2017 Non-visible minority 13 18 19 18 20 4 8 35 43 286
2014 Visible minority 13 7 15 12 44 6 3 21 62 72
2014 Non-visible minority 10 15 20 19 29 2 6 27 52 337
2011 Visible minority 13 16 11 15 38 3 5 31 56 71
2011 Non-visible minority 9 23 13 22 22 2 9 36 50 390
2008 Visible minority 9 15 17 15 29 9 5 29 52 65
2008 Non-visible minority 7 26 15 19 23 3 7 37 47 365

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 36 17 10 6 2 2 66 17 75
2018 Non-visible minority 31 33 18 7 7 3 1 66 15 355
2017 Visible minority 16 29 19 11 18 6 1 49 31 55
2017 Non-visible minority 18 36 22 10 7 8 0 59 18 286

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 26 24 4 4 0 0 68 9 74
2018 Non-visible minority 48 30 11 4 2 5 1 82 6 351
2017 Visible minority 27 30 15 8 7 11 1 66 16 56
2017 Non-visible minority 36 36 16 3 2 6 0 78 6 286
2014 Visible minority 29 35 19 6 9 0 1 65 15 72
2014 Non-visible minority 35 39 16 3 2 4 1 77 6 338

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 37 8 7 5 1 0 80 12 74
2018 Non-visible minority 47 32 12 4 2 2 1 82 6 353
2017 Visible minority 25 35 16 8 11 3 1 64 20 56
2017 Non-visible minority 32 45 12 4 3 4 0 80 8 285
2014 Visible minority 29 34 20 10 5 2 0 64 16 72
2014 Non-visible minority 34 42 14 7 2 1 0 77 8 338
2011 Visible minority 30 30 20 7 9 4 0 63 16 71
2011 Non-visible minority 32 37 18 4 4 3 1 72 9 390

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 34 4 6 4 0 0 86 10 72
2018 Non-visible minority 58 28 7 3 3 0 0 86 6 350
2017 Visible minority 34 42 12 3 7 0 1 77 11 56
2017 Non-visible minority 46 38 8 5 2 0 0 85 7 286
2014 Visible minority 41 30 13 5 10 0 0 71 15 72
2014 Non-visible minority 40 40 11 6 3 1 0 81 9 338
2011 Visible minority 36 40 9 6 7 1 0 77 14 71
2011 Non-visible minority 42 36 13 5 5 0 0 78 9 389
2008 Visible minority 26 45 17 8 5 0 0 71 12 65
2008 Non-visible minority 36 37 12 9 5 1 0 74 14 363

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 15 23 15 3 0 0 59 19 74
2018 Non-visible minority 41 28 13 8 8 1 0 70 17 353
2017 Visible minority 23 27 20 19 7 2 1 52 27 56
2017 Non-visible minority 26 30 23 11 8 2 0 57 19 285
2014 Visible minority 20 21 23 16 19 0 0 42 35 72
2014 Non-visible minority 21 33 26 9 9 1 0 55 19 339
2011 Visible minority 26 28 20 17 10 0 0 54 26 71
2011 Non-visible minority 29 30 21 10 10 0 0 59 20 389

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 20 25 10 5 0 0 60 15 73
2018 Non-visible minority 41 30 12 9 7 0 0 72 15 352
2017 Visible minority 25 33 20 13 9 0 1 59 22 56
2017 Non-visible minority 28 36 19 10 6 1 0 65 16 286
2014 Visible minority 18 25 23 17 16 0 0 43 34 72
2014 Non-visible minority 21 37 21 9 9 1 0 60 19 338
2011 Visible minority 30 34 14 16 7 0 0 64 22 71
2011 Non-visible minority 30 33 20 9 8 0 0 63 17 387
2008 Visible minority 14 38 14 20 14 0 0 52 34 65
2008 Non-visible minority 24 36 17 14 9 1 0 60 23 366

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 16 13 17 16 2 4 52 34 74
2018 Non-visible minority 36 26 13 11 9 3 3 65 21 353
2017 Visible minority 17 21 15 17 19 4 6 43 40 56
2017 Non-visible minority 25 25 20 13 8 6 4 56 22 286
2014 Visible minority 23 13 14 20 26 2 2 38 48 72
2014 Non-visible minority 24 24 22 14 11 5 1 51 26 339
2011 Visible minority 26 18 15 17 16 4 4 47 36 70
2011 Non-visible minority 32 23 18 9 12 4 2 58 23 389
2008 Visible minority 9 23 17 17 23 6 5 36 45 65
2008 Non-visible minority 23 25 21 14 12 2 3 50 28 364
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 43 24 33 75
2018 Non-visible minority 31 38 31 355
2017 Visible minority 43 14 43 56
2017 Non-visible minority 35 33 33 287
2014 Visible minority 38 29 33 72
2014 Non-visible minority 32 35 33 339
2011 Visible minority 41 24 35 71
2011 Non-visible minority 35 39 26 390

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 0 10 61 0 23 5 32
2018 Non-visible minority 12 8 36 5 35 4 108
2017 Visible minority 5 17 60 4 10 4 23
2017 Non-visible minority 21 7 39 1 28 4 95
2014 Visible minority 3 12 54 15 9999 16 28
2014 Non-visible minority 23 12 45 7 9999 14 110
2011 Visible minority 0 10 57 9 9999 23 29
2011 Non-visible minority 15 12 51 8 9999 14 133
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 21 79 75
2018 Non-visible minority 12 88 356

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 16
2018 Non-visible minority 48 45

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 12 45

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 45

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 16
2018 Non-visible minority 36 45

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 16
2018 Non-visible minority 36 45

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 16
2018 Non-visible minority 65 45

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 16
2018 Non-visible minority 52 45

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 16
2018 Non-visible minority 49 45

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 16
2018 Non-visible minority 35 45

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 16
2018 Non-visible minority 57 45

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 17 45

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 13 45

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 16
2018 Non-visible minority 21 45

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 16
2018 Non-visible minority 10 44

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 16
2018 Non-visible minority 47 44

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 44

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 16
2018 Non-visible minority 49 44

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 12 23 11 10 15 14 38 30 74
2018 Non-visible minority 19 16 18 7 8 24 8 52 21 354
2017 Visible minority 3 14 12 10 21 25 15 28 52 56
2017 Non-visible minority 10 19 20 8 6 27 9 46 22 285
2014 Visible minority 18 19 16 7 15 17 8 49 30 72
2014 Non-visible minority 15 16 24 7 6 26 5 46 18 336

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 28 23 7 6 5 0 63 13 74
2018 Non-visible minority 32 28 16 7 6 11 1 68 14 355
2017 Visible minority 12 30 19 5 17 15 1 51 26 55
2017 Non-visible minority 24 35 18 5 5 13 0 68 12 285
2014 Visible minority 24 27 15 11 9 12 3 60 23 72
2014 Non-visible minority 22 33 22 6 5 11 1 63 12 337
2011 Visible minority 31 32 15 9 1 11 0 71 12 71
2011 Non-visible minority 34 31 15 6 5 8 0 71 12 389
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 10 90 75
2018 Non-visible minority 6 94 354

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 9 29 5 8 18 12 40 18 75
2018 Non-visible minority 20 15 20 2 3 30 8 58 9 353
2017 Visible minority 7 14 19 6 14 24 16 34 33 56
2017 Non-visible minority 17 17 17 1 2 35 10 62 7 284
2014 Visible minority 11 18 16 7 11 28 8 46 28 72
2014 Non-visible minority 15 14 24 2 2 37 6 51 6 337

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 28 23 8 3 7 0 63 13 75
2018 Non-visible minority 30 27 21 4 3 14 1 68 7 354
2017 Visible minority 19 23 25 4 9 14 6 53 16 56
2017 Non-visible minority 27 34 14 3 3 17 2 76 7 283
2014 Visible minority 19 27 21 6 7 19 2 57 16 72
2014 Non-visible minority 24 31 21 2 2 19 2 69 5 337
2011 Visible minority 32 30 17 5 3 13 0 71 9 71
2011 Non-visible minority 37 30 16 4 2 12 0 75 7 388
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 27 17 8 6 0 5 67 15 75
2018 Non-visible minority 35 29 16 9 9 1 1 65 19 355
2017 Visible minority 18 24 27 10 15 0 5 45 27 56
2017 Non-visible minority 37 25 14 10 10 0 4 65 21 284

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 16 26 18 15 2 2 39 34 75
2018 Non-visible minority 21 26 25 16 11 1 1 48 27 354
2017 Visible minority 15 26 19 20 16 2 3 43 37 55
2017 Non-visible minority 17 26 24 20 11 0 2 43 32 285

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 24 19 10 8 0 6 60 20 75
2018 Non-visible minority 29 32 21 12 5 1 1 62 17 352
2017 Visible minority 21 32 20 7 12 2 6 56 21 54
2017 Non-visible minority 27 26 22 11 9 1 4 56 21 284

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 26 15 15 21 0 3 47 37 75
2018 Non-visible minority 24 21 23 14 16 1 1 45 31 354
2017 Visible minority 12 16 20 20 27 0 5 30 49 56
2017 Non-visible minority 16 20 17 22 21 1 4 38 44 285

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 21 17 5 7 2 8 68 13 75
2018 Non-visible minority 49 20 15 4 6 2 5 74 11 352
2017 Visible minority 40 31 3 2 9 4 12 84 12 54
2017 Non-visible minority 38 25 14 6 4 2 11 72 11 285

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 20 22 10 10 2 2 57 21 74
2018 Non-visible minority 32 28 21 10 7 1 1 61 18 353
2017 Visible minority 20 38 9 19 9 2 3 61 29 55
2017 Non-visible minority 26 34 20 9 9 0 2 61 18 283

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 23 20 10 1 2 3 67 12 75
2018 Non-visible minority 34 30 18 8 6 2 3 67 14 357
2017 Visible minority 12 38 21 12 10 0 7 54 24 55
2017 Non-visible minority 29 28 21 11 8 0 4 59 19 284

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 27 20 14 5 0 3 60 19 75
2018 Non-visible minority 27 31 22 10 6 1 2 60 17 357
2017 Visible minority 16 36 17 17 7 0 7 56 26 55
2017 Non-visible minority 26 30 23 9 9 0 3 58 19 284

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 25 20 12 1 0 5 65 14 73
2018 Non-visible minority 36 29 18 9 6 0 2 66 15 356
2017 Visible minority 20 36 11 16 13 0 5 58 30 55
2017 Non-visible minority 34 28 18 9 6 1 3 65 16 284

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 33 16 10 2 0 2 71 13 74
2018 Non-visible minority 36 31 14 13 4 0 2 69 17 355
2017 Visible minority 37 27 9 14 7 0 5 68 22 55
2017 Non-visible minority 34 30 20 8 4 1 3 66 13 284

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 33 14 9 2 0 3 74 12 74
2018 Non-visible minority 57 22 10 6 3 1 2 81 9 354
2017 Visible minority 42 26 15 8 6 0 3 70 14 56
2017 Non-visible minority 54 22 16 2 3 0 3 78 5 285

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 69 15 4 1 0 0 11 95 1 75
2018 Non-visible minority 69 14 7 2 2 0 6 89 4 355

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 11 7 6 5 0 9 80 13 75
2018 Non-visible minority 70 11 7 4 3 1 4 85 7 356
2017 Visible minority 63 10 7 7 7 1 3 77 15 56
2017 Non-visible minority 68 15 3 6 3 0 5 87 9 285

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 31 9 9 3 1 5 78 12 75
2018 Non-visible minority 54 27 11 3 4 0 1 82 7 355
2017 Visible minority 44 38 6 5 4 0 3 85 9 56
2017 Non-visible minority 50 27 11 6 3 0 3 80 9 284

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 20 7 9 9 1 3 74 18 75
2018 Non-visible minority 57 20 11 6 4 0 2 78 10 351
2017 Visible minority 50 20 11 13 6 0 1 70 19 56
2017 Non-visible minority 56 23 7 6 4 1 4 83 10 285

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 14 6 3 0 0 26 87 5 75
2018 Non-visible minority 56 9 6 2 1 1 25 87 5 353
2017 Visible minority 42 17 2 5 1 0 32 88 9 56
2017 Non-visible minority 45 13 6 4 2 0 31 84 8 285

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 23 15 1 5 1 8 76 7 75
2018 Non-visible minority 63 18 8 4 2 0 5 86 6 354
2017 Visible minority 54 18 5 14 2 0 7 77 17 56
2017 Non-visible minority 62 15 10 2 3 0 9 83 6 283

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 15 5 5 5 1 7 84 11 75
2018 Non-visible minority 74 9 3 5 3 0 5 88 9 354
2017 Visible minority 49 25 3 5 8 2 7 82 14 56
2017 Non-visible minority 65 14 7 2 5 1 5 85 8 284

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 27 11 6 5 0 5 77 12 75
2018 Non-visible minority 55 22 15 4 1 1 3 80 5 355
2017 Visible minority 43 29 17 4 3 0 5 75 7 56
2017 Non-visible minority 53 25 12 4 2 0 3 81 7 285

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 34 35 14 4 0 0 48 17 74
2018 Non-visible minority 19 32 31 14 4 0 0 50 18 355
2017 Visible minority 13 23 37 16 7 0 3 37 24 56
2017 Non-visible minority 13 33 35 14 4 0 0 46 19 285

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 17 38 21 14 0 2 35 26 75
2018 Non-visible minority 7 18 40 21 14 0 0 35 25 352
2017 Visible minority 9 20 34 19 10 4 5 31 32 56
2017 Non-visible minority 4 19 40 24 12 0 0 37 23 283

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 41 12 9 2 3 4 74 13 74
2018 Non-visible minority 34 40 12 6 5 3 0 76 12 356
2017 Visible minority 19 39 15 16 7 3 0 60 24 56
2017 Non-visible minority 21 43 21 5 5 5 0 68 10 284

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 34 17 16 6 2 2 59 23 75
2018 Non-visible minority 30 32 16 12 7 2 0 64 19 354
2017 Visible minority 16 28 12 30 10 4 0 45 42 56
2017 Non-visible minority 16 37 24 15 6 2 0 54 22 284
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 19 15 12 4 6 3 46 54 75
2018 Non-visible minority 47 27 12 6 4 3 1 49 51 356
2017 Visible minority 41 16 19 7 11 6 0 44 56 56
2017 Non-visible minority 48 21 16 5 4 5 1 51 49 285

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 38
2018 Non-visible minority 20 176
2017 Visible minority 12 29
2017 Non-visible minority 24 129

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 38
2018 Non-visible minority 24 176
2017 Visible minority 41 29
2017 Non-visible minority 32 129

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 38
2018 Non-visible minority 25 176
2017 Visible minority 30 29
2017 Non-visible minority 19 129

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 38
2018 Non-visible minority 32 176
2017 Visible minority 54 29
2017 Non-visible minority 43 129

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 38
2018 Non-visible minority 4 176
2017 Visible minority 6 29
2017 Non-visible minority 5 129

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 38
2018 Non-visible minority 18 176

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 38
2018 Non-visible minority 33 176
2017 Visible minority 36 29
2017 Non-visible minority 38 129

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 5 59 12 11 5 8 36
2018 Non-visible minority 10 60 10 9 1 10 163
2017 Visible minority 11 51 21 7 6 4 28
2017 Non-visible minority 10 61 16 4 3 5 128

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 41 59 38
2018 Non-visible minority 54 46 175

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 30 17 14 20 3 8 41 40 38
2018 Non-visible minority 25 25 16 19 10 1 4 53 30 175
2017 Visible minority 10 34 25 10 13 0 9 48 25 29
2017 Non-visible minority 18 31 17 13 12 0 9 54 27 131

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 21 10 28 18 6 11 33 55 38
2018 Non-visible minority 10 13 13 9 21 4 30 35 45 175
2017 Visible minority 3 26 13 12 23 3 20 38 45 30
2017 Non-visible minority 10 16 16 10 18 2 28 37 40 129

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 8 8 13 7 2 15 66 24 75
2018 Non-visible minority 52 12 10 7 6 3 11 74 15 356
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