2018 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 46 11 14 4 1 0 71 18 205
2018 First official language - French 34 40 10 11 4 0 1 75 15 128
2017 First official language - English 28 40 11 14 7 0 0 68 21 197
2017 First official language - French 35 38 14 9 4 0 0 72 13 135
2014 First official language - English 33 40 12 13 2 0 0 73 15 198
2014 First official language - French 35 45 13 6 1 0 1 80 7 142
2011 First official language - English 38 40 9 8 6 0 0 78 13 212
2011 First official language - French 38 43 8 7 4 0 1 81 10 152
2008 First official language - English 29 44 7 13 4 0 2 75 18 162
2008 First official language - French 33 40 9 13 4 2 0 74 17 133

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 45 10 7 2 0 0 81 9 204
2018 First official language - French 47 38 8 7 1 0 0 84 7 128
2017 First official language - English 40 40 10 7 3 0 0 80 10 196
2017 First official language - French 39 45 8 8 1 0 0 83 9 136
2014 First official language - English 41 41 7 7 4 0 0 82 11 198
2014 First official language - French 38 44 13 4 1 0 0 82 6 142
2011 First official language - English 44 35 9 8 3 0 0 79 11 212
2011 First official language - French 43 30 15 7 5 0 0 73 12 153
2008 First official language - English 37 44 9 8 2 0 0 81 10 162
2008 First official language - French 30 43 13 8 5 0 0 73 14 132

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 37 6 7 1 0 0 85 8 202
2018 First official language - French 47 38 4 9 2 0 0 85 11 128
2017 First official language - English 50 37 6 4 2 0 0 88 6 195
2017 First official language - French 46 36 11 6 1 0 0 82 7 136
2014 First official language - English 49 38 5 5 3 0 0 87 7 198
2014 First official language - French 48 37 11 5 0 0 0 84 5 142
2011 First official language - English 48 37 8 4 3 0 0 85 7 212
2011 First official language - French 45 33 9 12 1 0 0 78 13 153
2008 First official language - English 49 39 4 6 2 0 0 88 8 162
2008 First official language - French 47 36 9 5 2 0 0 83 8 133

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 37 6 7 4 0 0 83 11 205
2018 First official language - French 51 36 6 6 1 0 0 88 7 127
2017 First official language - English 46 28 8 10 9 0 0 74 18 196
2017 First official language - French 49 36 4 7 4 0 0 86 11 136
2014 First official language - English 49 28 10 8 3 0 0 78 11 198
2014 First official language - French 49 34 9 4 2 0 1 85 6 140
2011 First official language - English 43 34 9 9 5 0 0 78 13 212
2011 First official language - French 45 35 6 9 4 0 1 80 13 153

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 46 9 10 4 0 0 77 14 204
2018 First official language - French 41 35 14 8 2 0 0 76 10 128
2017 First official language - English 30 45 11 9 5 0 0 75 14 197
2017 First official language - French 31 50 10 7 1 0 0 81 9 136
2014 First official language - English 37 43 9 7 5 0 0 80 11 198
2014 First official language - French 33 48 11 7 1 0 0 81 8 142
2011 First official language - English 33 42 9 13 3 0 0 75 16 212
2011 First official language - French 35 41 13 8 3 0 0 76 11 153
2008 First official language - English 36 45 8 9 2 0 0 81 11 162
2008 First official language - French 29 47 12 8 4 0 0 76 12 130

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 34 17 11 8 0 0 64 19 204
2018 First official language - French 37 36 9 11 6 0 0 73 17 128
2017 First official language - English 32 41 11 10 6 0 0 73 16 197
2017 First official language - French 32 40 16 10 2 0 0 72 12 136
2014 First official language - English 37 33 8 15 6 0 0 70 21 197
2014 First official language - French 28 43 16 11 2 0 0 71 13 141
2011 First official language - English 34 40 10 8 8 0 0 74 16 211
2011 First official language - French 34 37 13 11 5 1 0 71 16 153

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 44 14 14 4 0 0 69 17 204
2018 First official language - French 34 43 11 9 3 0 0 77 11 127
2017 First official language - English 27 44 9 14 6 0 0 71 20 197
2017 First official language - French 29 45 12 10 4 0 0 74 14 136

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 43 6 3 0 0 0 91 3 206
2018 First official language - French 52 36 6 5 1 1 0 89 5 130
2017 First official language - English 44 40 6 7 2 0 0 85 9 197
2017 First official language - French 38 44 9 6 3 0 0 82 9 136
2014 First official language - English 53 32 8 5 2 0 0 85 7 198
2014 First official language - French 38 46 9 4 2 0 0 84 6 142
2011 First official language - English 46 41 7 5 2 0 0 87 7 211
2011 First official language - French 42 44 8 4 2 0 0 86 6 153
2008 First official language - English 51 37 6 4 2 0 0 88 6 162
2008 First official language - French 49 40 5 5 2 0 0 89 6 131

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 41 11 12 6 0 0 71 18 205
2018 First official language - French 31 40 14 10 6 0 0 71 15 129
2017 First official language - English 33 39 13 6 9 0 0 71 15 197
2017 First official language - French 25 46 17 8 4 0 0 71 12 136

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 35 9 7 1 0 0 83 8 204
2018 First official language - French 49 39 9 2 1 0 0 88 3 129
2017 First official language - English 51 35 11 2 1 0 0 86 3 196
2017 First official language - French 43 42 12 3 0 0 0 85 3 136
2014 First official language - English 69 22 7 2 0 0 0 91 2 197
2014 First official language - French 61 31 6 1 0 0 0 92 1 142
2011 First official language - English 63 31 4 2 0 0 0 93 3 211
2011 First official language - French 59 29 10 1 1 1 0 88 2 152

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 49 11 11 2 0 0 77 13 205
2018 First official language - French 30 43 18 7 1 0 1 73 8 129
2017 First official language - English 34 44 11 6 5 0 0 78 11 196
2017 First official language - French 28 45 16 8 3 0 0 73 11 136
2014 First official language - English 32 42 11 10 4 0 0 74 15 198
2014 First official language - French 21 45 20 9 4 1 1 67 13 142
2011 First official language - English 34 41 9 12 4 0 0 75 16 212
2011 First official language - French 37 40 10 7 5 0 1 78 13 151

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 39 10 12 3 0 0 75 15 206
2018 First official language - French 40 37 16 4 3 0 0 77 7 130
2017 First official language - English 41 36 10 9 4 0 0 77 13 196
2017 First official language - French 35 40 16 4 4 0 1 76 8 136
2014 First official language - English 41 37 11 8 3 0 0 78 11 198
2014 First official language - French 34 36 21 6 2 0 1 71 9 142

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 40 14 15 3 0 0 68 18 206
2018 First official language - French 29 43 18 6 3 0 1 73 9 130
2017 First official language - English 37 38 10 9 6 0 0 75 15 196
2017 First official language - French 35 43 13 6 2 0 0 78 9 136
2014 First official language - English 43 35 13 5 3 0 1 78 9 198
2014 First official language - French 37 38 17 7 1 0 0 75 8 142
2011 First official language - English 41 37 7 10 3 1 0 79 14 210
2011 First official language - French 39 39 14 5 2 0 1 78 7 153

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 42 13 6 2 0 0 80 8 203
2018 First official language - French 41 42 11 7 0 0 0 82 7 129
2017 First official language - English 38 41 13 3 4 0 0 79 7 196
2017 First official language - French 38 48 7 5 1 0 0 87 7 135
2014 First official language - English 46 39 4 8 3 0 0 85 11 198
2014 First official language - French 39 44 11 3 2 1 0 84 5 142
2011 First official language - English 40 40 9 8 2 0 0 80 11 212
2011 First official language - French 42 38 12 5 3 1 0 80 7 152
2008 First official language - English 46 42 5 4 2 0 0 88 7 162
2008 First official language - French 33 48 11 5 2 0 0 82 7 132

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 32 23 8 6 0 0 64 14 204
2018 First official language - French 38 31 17 10 4 0 1 69 14 130
2017 First official language - English 25 38 18 12 6 0 0 64 18 197
2017 First official language - French 29 34 22 11 3 0 1 63 14 136
2014 First official language - English 33 33 16 9 7 0 2 68 16 198
2014 First official language - French 32 39 19 8 1 0 0 71 10 142
2011 First official language - English 35 36 17 7 6 0 0 70 12 211
2011 First official language - French 40 25 24 7 3 0 0 66 10 153
2008 First official language - English 28 35 22 12 3 0 0 63 15 161
2008 First official language - French 35 29 18 14 5 0 0 63 19 133

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 27 41 17 1 1 1 19 40 205
2018 First official language - French 12 33 30 17 6 1 2 24 46 130
2017 First official language - English 17 41 30 5 4 0 2 10 59 194
2017 First official language - French 15 36 28 11 5 0 5 17 54 136
2014 First official language - English 6 26 41 19 7 0 3 26 32 198
2014 First official language - French 11 32 32 15 9 0 1 24 43 142
2011 First official language - English 12 20 42 18 7 0 1 25 33 211
2011 First official language - French 10 25 33 23 6 0 4 30 36 153
2008 First official language - English 8 23 40 17 8 0 4 26 33 162
2008 First official language - French 11 28 38 14 6 0 3 20 40 133

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 31 26 18 8 1 1 27 47 204
2018 First official language - French 18 30 22 22 8 0 1 30 48 129
2017 First official language - English 20 31 33 9 5 0 1 14 52 194
2017 First official language - French 23 28 22 9 9 4 6 20 56 136
2014 First official language - English 7 22 31 23 13 1 3 37 31 198
2014 First official language - French 11 24 29 23 10 1 2 34 36 141
2011 First official language - English 10 20 27 26 14 0 3 41 31 211
2011 First official language - French 8 16 32 29 12 0 5 42 25 153
2008 First official language - English 8 19 28 23 17 1 4 42 29 162
2008 First official language - French 9 21 37 19 8 3 3 28 33 131

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 26 34 22 3 1 1 25 40 203
2018 First official language - French 14 25 35 15 7 2 2 22 41 130
2017 First official language - English 14 25 32 21 4 0 2 26 41 195
2017 First official language - French 10 25 37 17 6 2 3 24 37 136
2014 First official language - English 7 26 38 19 6 1 4 26 34 198
2014 First official language - French 13 21 36 16 8 2 4 26 36 140
2011 First official language - English 16 21 34 18 9 0 2 27 38 210
2011 First official language - French 11 22 39 14 9 2 4 24 35 153
2008 First official language - English 14 23 32 22 7 0 2 30 38 161
2008 First official language - French 13 29 30 16 5 2 6 22 45 132

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 23 41 19 7 1 0 27 31 203
2018 First official language - French 6 22 37 25 10 0 0 35 28 130
2017 First official language - English 9 21 41 22 5 0 1 28 30 193
2017 First official language - French 11 20 42 14 7 0 5 23 33 134
2014 First official language - English 6 13 37 30 12 0 2 43 20 197
2014 First official language - French 7 20 32 30 10 0 1 41 28 139
2011 First official language - English 5 14 34 33 12 0 1 46 19 208
2011 First official language - French 5 15 39 23 14 1 3 39 21 150
2008 First official language - English 7 18 32 28 10 1 3 41 26 162
2008 First official language - French 9 21 35 24 8 0 2 33 31 131

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 26 29 20 7 1 2 28 42 203
2018 First official language - French 12 26 30 16 11 1 3 29 40 128
2017 First official language - English 13 24 35 17 7 2 2 25 39 195
2017 First official language - French 13 24 31 14 8 3 7 25 41 136
2014 First official language - English 7 22 35 20 11 0 4 32 31 198
2014 First official language - French 16 24 29 20 12 0 0 32 39 139
2011 First official language - English 14 25 29 22 7 0 2 29 41 211
2011 First official language - French 14 27 25 23 8 0 3 32 43 153
2008 First official language - English 17 22 27 19 11 1 4 32 41 162
2008 First official language - French 14 27 27 17 11 1 2 29 43 132

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 30 25 21 7 2 1 29 45 204
2018 First official language - French 19 17 30 16 11 5 1 29 38 129
2017 First official language - English 10 22 31 25 8 2 2 34 34 195
2017 First official language - French 10 25 35 12 9 2 7 24 38 136
2014 First official language - English 5 12 31 29 15 1 7 47 19 198
2014 First official language - French 9 13 28 28 17 1 3 47 23 141
2011 First official language - English 9 15 30 29 13 0 4 44 25 211
2011 First official language - French 12 28 25 17 12 1 5 31 42 153
2008 First official language - English 13 29 20 22 7 2 6 32 46 162
2008 First official language - French 27 30 20 14 5 1 4 19 60 132

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 21 42 21 6 1 1 28 29 204
2018 First official language - French 10 25 35 19 6 3 2 26 37 130
2017 First official language - English 16 23 33 18 7 2 2 26 40 193
2017 First official language - French 8 21 38 17 10 1 5 28 31 136
2014 First official language - English 4 18 43 24 7 1 4 32 22 198
2014 First official language - French 9 17 37 17 13 3 4 32 28 141
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 36 15 7 5 6 6 69 14 204
2018 First official language - French 30 25 17 10 6 7 5 63 18 130
2017 First official language - English 39 30 12 7 6 4 2 73 14 196
2017 First official language - French 29 40 13 7 6 4 1 73 13 136
2014 First official language - English 40 28 11 9 7 4 2 72 17 198
2014 First official language - French 28 29 18 10 6 4 6 63 17 141

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 28 8 11 5 1 0 75 17 203
2018 First official language - French 53 25 10 7 3 0 1 79 10 129
2017 First official language - English 52 29 9 5 4 0 0 82 9 197
2017 First official language - French 45 36 9 5 4 1 1 82 9 136
2014 First official language - English 51 26 7 9 5 1 0 78 15 198
2014 First official language - French 47 35 9 2 4 1 1 84 6 142

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 26 17 17 7 17 2 49 30 204
2018 First official language - French 17 21 13 19 8 19 2 48 35 130
2017 First official language - English 18 21 18 11 10 19 4 50 27 197
2017 First official language - French 15 25 14 15 8 20 4 52 30 135
2014 First official language - English 17 22 17 17 8 17 1 49 30 198
2014 First official language - French 11 27 20 12 9 17 4 49 26 142

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 32 6 4 1 0 1 90 5 204
2018 First official language - French 48 39 9 2 1 0 1 87 4 129
2017 First official language - English 62 27 4 3 3 0 0 89 6 197
2017 First official language - French 50 41 6 1 2 0 1 91 3 135
2014 First official language - English 55 32 3 9 1 0 0 87 10 198
2014 First official language - French 48 43 6 3 1 0 0 91 4 142

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 33 10 5 1 0 0 85 5 204
2018 First official language - French 46 37 11 3 2 1 0 83 5 129
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 39 10 9 4 1 0 77 13 206
2018 First official language - French 40 34 14 10 2 1 0 74 12 128
2017 First official language - English 42 35 8 9 4 0 1 78 14 197
2017 First official language - French 38 45 9 4 4 0 0 82 9 136
2014 First official language - English 48 32 7 6 6 0 0 81 12 197
2014 First official language - French 42 42 11 3 2 0 1 84 5 142
2011 First official language - English 43 40 7 6 5 0 0 83 11 211
2011 First official language - French 36 39 10 12 3 1 0 75 15 153
2008 First official language - English 40 36 8 9 6 1 1 77 15 162
2008 First official language - French 41 29 11 11 8 1 0 70 19 133

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 33 11 6 4 1 0 78 11 206
2018 First official language - French 41 35 17 4 3 0 0 76 7 127
2017 First official language - English 50 27 7 9 4 1 2 79 13 197
2017 First official language - French 42 40 10 4 3 1 0 83 7 136
2014 First official language - English 53 25 10 6 3 1 1 80 9 198
2014 First official language - French 47 34 11 4 3 2 0 82 7 142
2011 First official language - English 56 23 9 5 5 1 0 80 11 212
2011 First official language - French 45 29 12 5 4 3 1 78 10 153
2008 First official language - English 52 27 6 6 6 2 0 81 13 162
2008 First official language - French 47 29 11 4 4 5 1 81 8 133

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 29 10 10 4 0 1 77 14 205
2018 First official language - French 42 34 12 9 2 0 1 77 11 128
2017 First official language - English 48 29 8 9 5 0 0 77 14 197
2017 First official language - French 38 44 9 5 4 0 0 82 9 136
2014 First official language - English 54 26 9 6 4 0 0 80 10 198
2014 First official language - French 41 40 9 4 5 1 0 81 9 142
2011 First official language - English 48 30 7 8 7 0 0 77 15 210
2011 First official language - French 44 33 9 7 6 1 0 78 13 153
2008 First official language - English 47 29 8 11 5 0 0 76 16 162
2008 First official language - French 45 29 8 11 5 1 1 75 17 133

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 27 7 4 3 1 0 86 8 206
2018 First official language - French 57 21 11 8 2 0 0 79 10 126
2017 First official language - English 61 21 9 5 2 1 0 83 8 197
2017 First official language - French 54 33 7 3 2 1 0 87 5 136

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 33 13 5 5 0 0 77 10 206
2018 First official language - French 43 28 16 10 3 0 0 71 13 128
2017 First official language - English 51 26 8 7 6 0 1 78 14 197
2017 First official language - French 51 32 8 6 2 1 0 84 8 136
2014 First official language - English 55 23 8 8 4 1 0 79 12 198
2014 First official language - French 55 30 9 2 3 1 0 86 5 142
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 42 13 7 0 5 9 77 8 59
2018 First official language - French 38 24 28 3 3 0 5 65 6 31
2017 First official language - English 36 28 11 9 2 7 7 74 13 55
2017 First official language - French 20 53 14 3 0 0 10 81 4 29
2014 First official language - English 40 40 10 0 2 2 8 88 2 61
2014 First official language - French 19 45 16 7 3 3 6 71 11 31

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 37 16 7 4 7 1 71 11 205
2018 First official language - French 34 34 19 6 2 4 0 71 9 130
2017 First official language - English 31 34 13 10 5 7 0 70 16 197
2017 First official language - French 27 34 19 14 4 3 0 63 18 136
2014 First official language - English 34 37 9 8 3 8 0 78 12 198
2014 First official language - French 23 41 21 6 3 6 0 68 10 142
2011 First official language - English 24 35 17 11 6 7 0 63 18 211
2011 First official language - French 20 34 20 11 9 6 0 57 21 153

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 34 23 12 8 2 0 57 20 206
2018 First official language - French 23 38 23 12 2 3 0 62 14 130
2017 First official language - English 23 35 14 20 6 2 0 59 26 197
2017 First official language - French 20 30 31 12 6 1 0 51 18 136
2014 First official language - English 30 41 13 10 4 2 0 72 15 198
2014 First official language - French 20 39 18 11 9 4 0 61 20 142
2011 First official language - English 29 33 12 14 11 0 0 63 25 211
2011 First official language - French 20 37 18 13 9 2 1 59 23 151
2008 First official language - English 23 37 17 12 9 2 1 61 22 161
2008 First official language - French 20 39 20 11 5 4 0 62 17 132

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 27 25 23 9 3 0 41 33 206
2018 First official language - French 12 35 26 18 4 6 0 50 23 129
2017 First official language - English 18 30 16 24 10 3 0 49 35 197
2017 First official language - French 18 20 30 21 8 4 0 39 30 136
2014 First official language - English 20 41 18 13 6 2 0 62 19 198
2014 First official language - French 14 34 29 14 4 5 0 50 19 142
2011 First official language - English 12 48 14 17 7 2 0 61 24 211
2011 First official language - French 17 41 22 11 7 3 0 60 18 152
2008 First official language - English 10 34 14 28 9 5 0 47 39 162
2008 First official language - French 8 41 18 17 7 8 0 54 26 133

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 29 24 25 11 2 0 39 37 206
2018 First official language - French 15 28 29 18 7 2 0 44 26 130
2017 First official language - English 14 31 17 25 10 3 0 46 36 197
2017 First official language - French 16 28 25 21 7 2 0 45 29 134
2014 First official language - English 18 43 11 19 7 2 0 62 27 198
2014 First official language - French 14 38 22 16 7 3 0 54 24 142
2011 First official language - English 9 41 10 23 15 2 0 51 38 210
2011 First official language - French 20 35 18 15 10 2 0 56 25 151
2008 First official language - English 11 29 12 34 12 1 0 41 47 161
2008 First official language - French 10 44 13 22 11 2 0 54 33 133
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 51 15 10 5 0 0 70 15 202
2018 First official language - French 22 37 27 10 3 1 0 60 13 130
2017 First official language - English 23 39 18 16 4 0 0 62 20 195
2017 First official language - French 24 41 18 12 4 1 0 66 16 136
2014 First official language - English 31 45 7 13 3 0 0 76 16 198
2014 First official language - French 26 44 22 6 2 0 1 70 8 142
2011 First official language - English 34 49 8 5 5 0 0 82 10 210
2011 First official language - French 31 43 16 6 3 1 0 75 9 153

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 37 14 9 7 3 1 69 17 202
2018 First official language - French 29 43 13 10 2 2 1 75 12 128
2017 First official language - English 36 42 7 8 3 3 1 81 12 195
2017 First official language - French 32 42 14 6 4 1 0 75 10 136
2014 First official language - English 41 29 16 8 3 2 0 72 11 198
2014 First official language - French 29 42 11 9 4 5 1 75 13 142
2011 First official language - English 47 27 10 8 4 4 1 78 12 209
2011 First official language - French 33 41 9 9 5 2 1 76 14 152
2008 First official language - English 28 34 11 12 7 6 2 67 21 162
2008 First official language - French 26 44 8 10 7 4 2 74 17 133

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 46 18 7 3 2 0 72 10 202
2018 First official language - French 29 44 18 7 1 2 0 74 8 129

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 22 21 12 15 16 2 43 32 201
2018 First official language - French 14 20 20 12 11 16 8 45 29 129
2017 First official language - English 13 19 21 11 12 19 5 42 31 195
2017 First official language - French 17 24 22 14 12 9 4 46 29 136
2014 First official language - English 18 20 13 14 14 15 4 48 36 198
2014 First official language - French 12 17 16 17 18 14 5 36 44 142
2011 First official language - English 14 23 19 13 15 11 5 43 33 211
2011 First official language - French 13 20 18 16 17 12 4 40 40 153

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 35 18 16 12 2 0 54 28 201
2018 First official language - French 17 37 21 17 5 2 0 55 23 129
2017 First official language - English 25 30 15 20 9 1 0 55 30 195
2017 First official language - French 27 37 17 12 4 2 0 66 17 136
2014 First official language - English 27 36 13 14 8 2 0 64 22 198
2014 First official language - French 28 44 13 7 5 2 0 74 12 142
2011 First official language - English 34 33 15 10 8 0 0 67 18 212
2011 First official language - French 33 34 17 8 6 1 0 68 15 153
2008 First official language - English 29 36 12 13 9 0 1 65 22 161
2008 First official language - French 28 39 18 9 4 2 1 68 13 133

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 27 17 18 15 1 1 49 34 202
2018 First official language - French 17 20 20 21 17 2 3 39 40 130
2017 First official language - English 24 28 11 18 16 2 1 53 35 197
2017 First official language - French 18 30 20 17 11 2 1 49 29 136
2014 First official language - English 15 26 13 26 16 2 3 43 43 198
2014 First official language - French 12 25 23 17 16 4 4 39 36 142
2011 First official language - English 18 29 16 16 19 0 2 48 36 211
2011 First official language - French 14 30 17 18 16 3 2 47 35 153
2008 First official language - English 16 35 13 16 17 2 1 52 34 161
2008 First official language - French 15 29 20 20 11 3 2 47 33 133

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 42 21 9 4 2 0 65 13 202
2018 First official language - French 20 39 28 5 4 3 1 62 9 130
2017 First official language - English 30 42 16 8 3 1 0 72 11 196
2017 First official language - French 25 43 16 7 3 6 0 72 11 136

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 37 11 3 3 3 0 83 5 203
2018 First official language - French 44 37 14 2 1 2 0 83 3 128
2017 First official language - English 44 36 11 5 1 3 0 82 7 197
2017 First official language - French 38 45 12 1 2 3 0 85 2 136
2014 First official language - English 50 25 13 4 0 7 0 81 4 198
2014 First official language - French 42 37 14 2 1 4 0 82 3 142

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 41 8 4 3 0 0 85 7 202
2018 First official language - French 47 35 15 1 1 1 0 83 2 128
2017 First official language - English 47 36 10 3 2 2 0 85 5 197
2017 First official language - French 41 45 9 3 2 1 0 87 4 136
2014 First official language - English 51 30 11 3 1 3 0 85 4 198
2014 First official language - French 43 42 10 2 2 1 0 86 4 142
2011 First official language - English 41 39 8 7 2 3 0 82 9 211
2011 First official language - French 40 42 9 5 2 1 0 84 8 151

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 36 5 5 1 0 0 88 6 203
2018 First official language - French 55 33 9 1 2 0 0 88 3 128
2017 First official language - English 51 35 8 4 2 0 0 86 6 196
2017 First official language - French 47 40 6 5 1 1 0 88 6 136
2014 First official language - English 61 29 7 3 1 0 0 90 4 198
2014 First official language - French 49 42 6 1 1 0 1 91 2 142
2011 First official language - English 50 37 5 5 2 0 0 88 7 211
2011 First official language - French 44 44 5 5 2 0 0 88 7 152
2008 First official language - English 49 35 10 3 3 0 0 84 6 162
2008 First official language - French 42 44 8 2 3 0 0 86 5 133

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 36 22 7 4 0 0 67 10 202
2018 First official language - French 36 29 22 9 3 0 0 66 12 127
2017 First official language - English 36 32 16 10 6 0 0 68 16 197
2017 First official language - French 35 34 20 6 5 0 1 69 11 136
2014 First official language - English 48 31 13 4 4 0 0 79 8 198
2014 First official language - French 43 36 13 2 4 2 0 81 6 142
2011 First official language - English 45 32 12 7 4 0 0 77 10 212
2011 First official language - French 41 38 13 3 4 1 0 79 7 153

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 36 19 12 3 0 0 66 15 201
2018 First official language - French 36 33 19 9 3 0 0 69 12 128
2017 First official language - English 34 35 16 10 6 0 0 69 15 195
2017 First official language - French 31 40 20 6 4 0 0 71 9 136
2014 First official language - English 44 35 10 7 3 0 0 79 10 198
2014 First official language - French 40 40 12 4 1 1 1 82 6 141
2011 First official language - English 42 37 11 5 5 0 0 80 10 211
2011 First official language - French 39 42 11 3 4 1 0 81 7 153
2008 First official language - English 40 40 8 7 5 0 0 80 12 161
2008 First official language - French 30 44 17 5 3 2 0 76 8 133

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 23 26 11 9 3 0 53 20 203
2018 First official language - French 33 25 20 14 5 3 0 60 20 128
2017 First official language - English 31 24 22 13 7 1 0 57 21 197
2017 First official language - French 30 30 20 11 7 1 1 62 18 135
2014 First official language - English 40 29 13 8 6 3 1 71 15 198
2014 First official language - French 35 32 19 5 4 5 0 70 10 142
2011 First official language - English 44 22 11 12 8 3 0 68 20 211
2011 First official language - French 38 27 15 9 8 3 0 67 18 153
2008 First official language - English 36 27 12 15 7 4 0 65 23 162
2008 First official language - French 28 29 19 11 5 8 1 61 18 133
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 32 26 42 205
2018 First official language - French 33 37 30 129
2017 First official language - English 24 29 47 196
2017 First official language - French 23 39 38 136
2014 First official language - English 30 35 35 198
2014 First official language - French 25 44 31 142
2011 First official language - English 27 42 31 212
2011 First official language - French 29 40 31 153

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 1 33 45 5 13 3 65
2018 First official language - French 13 26 48 2 3 8 44
2017 First official language - English 4 30 62 2 2 0 47
2017 First official language - French 9 35 52 4 0 0 30
2014 First official language - English 5 34 40 15 9999 7 59
2014 First official language - French 11 33 45 5 9999 5 36
2011 First official language - English 3 22 53 14 9999 7 58
2011 First official language - French 4 36 39 7 9999 14 44
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 12 88 204
2018 First official language - French 13 87 129

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 24
2018 First official language - French 44 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 70 24
2018 First official language - French 48 19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 24
2018 First official language - French 0 19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 24
2018 First official language - French 0 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 24
2018 First official language - French 56 19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 24
2018 First official language - French 23 19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 24
2018 First official language - French 59 19

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 24
2018 First official language - French 0 19

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 24
2018 First official language - French 34 19

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 56 24
2018 First official language - French 65 19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 24
2018 First official language - French 40 19

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 24
2018 First official language - French 24 18

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 24
2018 First official language - French 32 18

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 24
2018 First official language - French 31 18

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 24
2018 First official language - French 0 18

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 24
2018 First official language - French 49 18

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 12 18 8 3 32 12 48 19 203
2018 First official language - French 16 20 15 9 2 26 12 58 17 129
2017 First official language - English 16 15 15 4 4 32 12 57 15 197
2017 First official language - French 12 21 15 3 6 31 12 58 15 136
2014 First official language - English 16 18 17 8 3 31 6 54 19 198
2014 First official language - French 10 15 19 7 6 36 8 44 23 142

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 36 14 6 2 11 2 74 10 203
2018 First official language - French 24 43 19 4 2 6 1 73 6 128
2017 First official language - English 31 31 21 5 2 9 1 69 8 195
2017 First official language - French 27 41 15 4 4 8 1 75 8 136
2014 First official language - English 30 32 19 4 3 12 1 70 8 198
2014 First official language - French 24 38 18 6 1 11 2 71 8 142
2011 First official language - English 41 35 12 8 1 2 0 78 10 212
2011 First official language - French 43 32 13 7 1 5 0 78 8 152
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 8 92 204
2018 First official language - French 3 97 130

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 11 15 4 2 40 10 59 11 204
2018 First official language - French 17 18 21 3 1 29 11 59 6 128
2017 First official language - English 15 10 10 2 2 48 13 65 10 194
2017 First official language - French 15 15 19 2 2 37 10 56 8 136
2014 First official language - English 15 10 16 2 1 47 10 57 6 198
2014 First official language - French 8 18 18 1 1 48 6 55 5 142

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 27 13 5 1 20 2 76 7 204
2018 First official language - French 29 38 22 2 1 8 1 73 3 129
2017 First official language - English 32 31 13 3 1 17 2 78 6 197
2017 First official language - French 25 28 20 3 1 20 4 69 6 136
2014 First official language - English 31 27 13 2 1 24 3 79 3 197
2014 First official language - French 21 33 16 2 1 23 4 74 4 142
2011 First official language - English 42 34 12 1 1 10 0 84 2 211
2011 First official language - French 38 36 13 4 2 8 0 80 6 152
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 29 14 5 5 0 0 76 9 203
2018 First official language - French 50 25 14 6 1 0 4 78 7 128
2017 First official language - English 53 27 11 4 5 0 0 81 9 196
2017 First official language - French 53 23 9 5 4 0 6 81 9 135

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 21 33 21 14 0 0 32 34 203
2018 First official language - French 13 24 27 24 11 0 1 37 35 128
2017 First official language - English 15 26 25 17 16 0 0 41 33 197
2017 First official language - French 14 26 27 19 14 0 1 40 33 136

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 31 30 19 9 0 0 43 28 203
2018 First official language - French 14 33 25 17 8 0 3 48 26 127
2017 First official language - English 14 30 28 16 13 0 0 44 28 197
2017 First official language - French 18 26 30 15 10 0 1 45 26 136

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 24 20 22 16 1 1 40 40 204
2018 First official language - French 15 25 26 22 11 0 1 40 34 129
2017 First official language - English 15 27 24 14 19 0 0 43 34 197
2017 First official language - French 19 20 28 18 14 0 1 39 32 135

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 26 21 9 7 0 5 61 17 203
2018 First official language - French 33 27 21 12 5 0 2 61 17 128
2017 First official language - English 33 28 16 13 8 0 1 62 22 197
2017 First official language - French 36 24 19 8 9 0 4 63 18 136

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 30 23 12 13 0 0 52 25 202
2018 First official language - French 31 25 22 15 5 0 2 58 20 129
2017 First official language - English 30 23 23 12 11 0 0 54 23 195
2017 First official language - French 32 27 22 12 7 0 0 59 19 136

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 34 30 12 5 0 1 52 17 206
2018 First official language - French 26 32 28 6 3 2 2 61 10 129
2017 First official language - English 27 31 21 14 6 0 1 59 20 195
2017 First official language - French 24 42 22 7 4 0 0 66 12 136

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 32 26 21 10 0 1 42 32 206
2018 First official language - French 20 31 26 15 7 1 0 51 22 129
2017 First official language - English 11 24 24 25 15 0 0 35 41 195
2017 First official language - French 15 36 19 20 11 0 0 51 31 136

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 32 25 20 7 0 0 48 27 204
2018 First official language - French 23 37 22 12 5 0 1 61 16 127
2017 First official language - English 16 25 29 18 11 0 0 42 29 195
2017 First official language - French 27 35 17 15 5 0 1 62 21 136

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 38 18 9 3 0 1 70 12 205
2018 First official language - French 30 34 23 10 3 0 0 64 13 129
2017 First official language - English 35 28 18 12 6 0 0 64 18 195
2017 First official language - French 34 35 17 7 8 0 0 68 15 135

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 64 23 6 5 2 0 1 87 6 205
2018 First official language - French 65 22 6 4 0 0 2 90 4 127
2017 First official language - English 64 17 12 4 2 0 1 82 6 197
2017 First official language - French 69 19 7 1 0 0 4 92 1 135

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 80 12 3 1 0 0 4 96 1 206
2018 First official language - French 76 12 4 0 0 0 7 95 0 129

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 77 10 2 4 4 1 2 90 8 206
2018 First official language - French 69 9 10 3 2 0 7 84 6 129
2017 First official language - English 74 12 4 5 2 1 2 88 8 197
2017 First official language - French 79 10 4 0 3 0 4 93 3 136

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 28 12 2 3 0 1 83 5 206
2018 First official language - French 52 27 9 4 3 0 4 83 8 129
2017 First official language - English 56 27 12 2 1 0 1 84 3 196
2017 First official language - French 61 24 9 1 2 0 3 87 4 136

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 20 13 8 4 0 0 75 12 205
2018 First official language - French 53 24 6 8 4 0 4 81 13 129
2017 First official language - English 56 21 12 5 6 0 1 78 11 196
2017 First official language - French 67 19 7 1 4 0 2 87 5 136

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 18 5 3 0 0 31 89 4 206
2018 First official language - French 39 15 4 2 1 1 39 88 5 128
2017 First official language - English 57 15 6 0 1 0 20 91 2 197
2017 First official language - French 60 10 5 1 1 0 24 91 3 136

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 67 20 5 3 0 0 4 91 4 203
2018 First official language - French 64 19 6 4 0 0 7 90 4 129
2017 First official language - English 68 15 10 1 0 0 6 88 2 196
2017 First official language - French 81 9 3 1 1 0 6 95 2 135

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 19 10 5 5 0 1 79 11 206
2018 First official language - French 64 21 5 5 0 1 5 90 5 129
2017 First official language - English 53 22 12 6 5 0 2 76 12 197
2017 First official language - French 71 15 6 4 3 0 1 87 7 136

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 30 13 4 1 0 1 81 6 204
2018 First official language - French 50 28 14 5 2 0 2 79 7 129
2017 First official language - English 59 24 12 3 1 0 1 83 4 197
2017 First official language - French 55 26 11 2 4 0 2 82 6 136

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 34 42 12 4 0 0 43 16 205
2018 First official language - French 12 31 39 14 4 0 0 43 18 130
2017 First official language - English 9 31 32 20 7 0 0 41 27 197
2017 First official language - French 9 26 41 19 4 0 0 35 23 136

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 22 45 14 8 1 0 22 32 206
2018 First official language - French 9 19 42 20 10 0 1 30 28 128
2017 First official language - English 9 25 31 26 8 0 0 34 35 196
2017 First official language - French 8 24 33 22 11 2 0 34 33 135

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 42 10 4 1 1 0 85 5 204
2018 First official language - French 48 39 8 3 0 2 0 88 3 128
2017 First official language - English 51 35 8 2 3 1 0 87 5 196
2017 First official language - French 45 40 12 2 1 1 0 86 2 135

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 45 13 13 7 2 0 66 21 206
2018 First official language - French 24 42 21 7 6 1 0 66 13 129
2017 First official language - English 20 36 10 17 15 2 0 57 33 197
2017 First official language - French 21 40 18 12 8 1 0 61 21 136
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 63 26 8 0 2 1 1 64 36 205
2018 First official language - French 64 21 6 5 1 1 2 66 34 130
2017 First official language - English 60 25 7 2 3 2 1 62 38 197
2017 First official language - French 65 23 6 1 2 1 3 67 33 136

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 76
2018 First official language - French 18 39
2017 First official language - English 30 72
2017 First official language - French 28 43

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 76
2018 First official language - French 14 39
2017 First official language - English 23 72
2017 First official language - French 26 43

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 76
2018 First official language - French 26 39
2017 First official language - English 11 72
2017 First official language - French 14 43

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 76
2018 First official language - French 24 39
2017 First official language - English 35 72
2017 First official language - French 26 43

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 1 76
2018 First official language - French 7 39
2017 First official language - English 4 72
2017 First official language - French 9 43

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 76
2018 First official language - French 16 39

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 76
2018 First official language - French 31 39
2017 First official language - English 33 72
2017 First official language - French 32 43

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 8 67 13 6 0 6 72
2018 First official language - French 15 63 5 10 3 3 38
2017 First official language - English 14 67 12 0 3 5 70
2017 First official language - French 19 66 9 7 0 0 44

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 79 21 75
2018 First official language - French 65 35 39

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 33 14 7 7 1 0 72 14 75
2018 First official language - French 42 28 7 5 10 0 9 76 16 39
2017 First official language - English 53 21 6 9 5 1 4 78 15 72
2017 First official language - French 37 34 12 7 2 0 9 77 10 44

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 8 13 8 17 1 40 36 42 76
2018 First official language - French 0 4 18 5 12 0 61 9 44 38
2017 First official language - English 8 7 10 13 11 11 41 30 48 72
2017 First official language - French 7 9 9 12 9 9 45 35 44 44

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 16 8 1 4 1 9 85 6 203
2018 First official language - French 53 13 9 7 5 1 12 76 14 130
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