2018 Public Service Employee Survey Results for Cyber Defence and IT Security Operations

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	0	1	70	20	161510
2018	Shared Services Canada	20	37	16	16	10	0	1	58	26	2767
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	36	17	16	4	1	0	62	21	294
2018	Cyber Defence and IT Security Operations	24	32	14	22	8	0	0	56	30	75

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Shared Services Canada	34	42	12	7	4	76	12	2762
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	37	45	9	6	2	82	9	295
2018	Cyber Defence and IT Security Operations	40	42	9	3	5	82	9	75

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Shared Services Canada	41	40	9	6	4	80	10	2742
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	41	46	9	3	2	86	5	292
2018	Cyber Defence and IT Security Operations	36	47	11	2	4	83	6	74

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	76	13	161141
2018	Shared Services Canada	46	32	10	6	5	79	11	2754
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	55	32	7	3	4	87	7	293
2018	Cyber Defence and IT Security Operations	48	34	8	5	5	82	10	75

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Shared Services Canada	28	41	13	10	7	69	17	2756
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	28	47	13	7	6	74	13	293
2018	Cyber Defence and IT Security Operations	25	45	14	9	8	69	17	74

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	0	0	60	23	161141
2018	Shared Services Canada	27	33	18	12	9	0	0	61	21	2767
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	30	33	19	10	7	1	0	64	17	295
2018	Cyber Defence and IT Security Operations	30	28	28	7	4	0	1	60	12	75

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Shared Services Canada	23	36	17	15	9	59	24	2770
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	20	41	15	15	8	62	23	295
2018	Cyber Defence and IT Security Operations	17	45	18	13	8	61	21	75

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	0	84	7	161313
2018	Shared Services Canada	37	40	13	6	4	1	77	10	2766
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	37	39	15	6	3	1	77	8	294
2018	Cyber Defence and IT Security Operations	35	36	21	5	3	0	71	8	74

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	0	66	20	160988
2018	Shared Services Canada	29	36	16	11	8	0	65	19	2765
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	31	42	13	8	5	0	73	14	294
2018	Cyber Defence and IT Security Operations	21	40	23	8	5	1	62	14	74

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	0	85	5	160125
2018	Shared Services Canada	44	35	13	5	3	0	79	8	2748
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	47	35	12	4	2	0	82	6	289
2018	Cyber Defence and IT Security Operations	42	31	20	1	4	1	75	6	73

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	65	21	160686
2018	Shared Services Canada	28	38	16	11	7	66	18	2755
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	34	38	16	8	4	72	12	294
2018	Cyber Defence and IT Security Operations	32	32	27	3	5	64	9	74

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	0	66	18	160340
2018	Shared Services Canada	32	35	17	9	7	0	67	16	2744
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	34	39	16	6	5	1	73	11	292
2018	Cyber Defence and IT Security Operations	31	37	17	7	7	1	69	14	74

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	67	18	160685
2018	Shared Services Canada	28	35	17	11	8	64	19	2761
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	34	39	15	8	4	72	12	294
2018	Cyber Defence and IT Security Operations	36	34	21	3	5	71	8	74

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Shared Services Canada	34	39	13	8	5	74	13	2767
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	38	43	9	7	3	81	10	294
2018	Cyber Defence and IT Security Operations	31	46	17	1	4	77	5	74

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	0	1	70	13	161699
2018	Shared Services Canada	34	33	17	9	5	0	0	68	15	2774
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	37	38	14	6	3	1	0	76	10	294
2018	Cyber Defence and IT Security Operations	41	38	10	6	5	0	1	80	11	73

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Shared Services Canada	15	30	35	13	5	1	1	18	46	2770
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	10	30	36	15	7	1	1	22	41	295
2018	Cyber Defence and IT Security Operations	12	18	38	19	10	1	0	30	31	74

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Shared Services Canada	19	27	29	15	7	2	1	23	47	2762
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	14	24	28	23	8	1	2	32	39	294
2018	Cyber Defence and IT Security Operations	20	22	23	25	6	3	1	32	44	74

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Shared Services Canada	30	30	24	10	4	2	1	14	61	2761
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	27	29	25	11	5	2	1	16	58	294
2018	Cyber Defence and IT Security Operations	29	21	23	19	3	3	1	24	52	74

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Shared Services Canada	14	20	33	22	8	1	1	31	35	2756
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	9	20	28	29	11	1	2	41	30	292
2018	Cyber Defence and IT Security Operations	9	15	22	38	12	1	3	51	25	73

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Shared Services Canada	21	26	27	16	7	2	2	24	48	2769
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	17	20	29	22	10	1	2	33	38	295
2018	Cyber Defence and IT Security Operations	14	16	38	22	9	0	1	31	30	74

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Shared Services Canada	16	21	27	20	10	3	3	31	39	2754
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	14	16	27	27	13	2	2	41	31	292
2018	Cyber Defence and IT Security Operations	14	12	30	24	16	3	1	42	27	72

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Shared Services Canada	27	27	27	11	4	2	1	16	56	2772
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	22	25	30	15	5	1	1	20	49	295
2018	Cyber Defence and IT Security Operations	29	10	30	25	3	1	1	29	40	74

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Shared Services Canada	27	31	19	8	5	7	4	64	14	2769
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	28	36	15	6	3	7	5	72	11	294
2018	Cyber Defence and IT Security Operations	26	38	17	6	4	6	4	71	11	73

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	72	18	160757
2018	Shared Services Canada	46	30	10	7	5	1	78	12	2764
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	48	31	10	8	3	0	79	10	291
2018	Cyber Defence and IT Security Operations	47	33	7	8	4	0	80	13	72

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Shared Services Canada	15	21	24	12	9	16	4	45	26	2763
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	16	24	23	14	7	14	3	48	25	293
2018	Cyber Defence and IT Security Operations	23	19	20	11	13	13	1	49	28	72

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	81	11	160773
2018	Shared Services Canada	51	34	7	5	2	86	7	2763
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	56	32	7	4	2	87	6	294
2018	Cyber Defence and IT Security Operations	52	37	8	1	1	89	3	73

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	77	9	161015
2018	Shared Services Canada	43	39	11	4	3	1	83	6	2770
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	48	36	9	3	2	1	85	5	294
2018	Cyber Defence and IT Security Operations	42	41	10	4	1	1	84	6	73

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	73	15	160726
2018	Shared Services Canada	39	33	14	7	6	0	73	13	2763
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	40	33	14	7	4	1	74	11	293
2018	Cyber Defence and IT Security Operations	41	27	17	7	7	1	69	14	75

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Shared Services Canada	48	28	12	6	4	2	0	77	10	2759
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	51	28	13	4	2	1	0	80	7	293
2018	Cyber Defence and IT Security Operations	44	36	12	1	7	0	0	80	8	75

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Shared Services Canada	43	32	11	8	5	1	76	13	2758
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	45	32	11	7	4	1	78	11	293
2018	Cyber Defence and IT Security Operations	41	32	15	5	5	1	74	11	75

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	80	10	160320
2018	Shared Services Canada	55	26	10	4	4	1	82	8	2756
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	57	24	10	4	3	1	82	8	291
2018	Cyber Defence and IT Security Operations	51	29	10	1	5	3	83	7	74

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	75	13	160605
2018	Shared Services Canada	49	26	12	7	5	76	12	2765
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	50	28	11	7	4	79	11	293
2018	Cyber Defence and IT Security Operations	44	34	8	8	5	78	14	75

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Shared Services Canada	26	30	18	8	6	4	8	64	16	779
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	39	25	10	15	3	1	7	70	19	73
2018	Cyber Defence and IT Security Operations	35	31	0	7	14	0	14	76	24	15

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	0	63	19	161481
2018	Shared Services Canada	26	28	21	8	6	10	0	60	16	2775
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	28	32	18	8	4	10	0	67	13	296
2018	Cyber Defence and IT Security Operations	18	30	19	13	8	11	1	55	24	75

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Shared Services Canada	21	27	21	15	12	3	50	28	2768
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	25	33	17	14	9	2	59	23	296
2018	Cyber Defence and IT Security Operations	21	26	23	15	11	4	49	27	75

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Shared Services Canada	13	24	25	17	14	6	40	34	2768
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	17	28	23	16	9	6	48	27	296
2018	Cyber Defence and IT Security Operations	13	23	23	23	11	7	38	37	75

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Shared Services Canada	14	27	21	19	15	3	43	35	2771
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	17	28	23	17	13	2	46	31	295
2018	Cyber Defence and IT Security Operations	14	26	25	16	18	0	40	35	74

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Shared Services Canada	19	39	22	12	6	1	59	19	2771
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	20	40	22	12	5	1	60	18	295
2018	Cyber Defence and IT Security Operations	14	35	28	16	6	0	49	22	75

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Shared Services Canada	29	36	16	9	5	4	1	69	14	2771
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	38	17	8	4	6	1	68	13	295
2018	Cyber Defence and IT Security Operations	22	40	20	8	1	7	1	68	10	75

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	0	69	13	160645
2018	Shared Services Canada	30	37	21	7	3	2	0	68	10	2760
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	31	36	22	6	2	2	1	69	8	294
2018	Cyber Defence and IT Security Operations	29	34	28	5	3	0	1	64	7	75

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Shared Services Canada	17	23	22	12	11	12	2	47	28	2768
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	17	24	20	9	12	16	2	49	26	294
2018	Cyber Defence and IT Security Operations	13	26	22	13	7	19	1	48	24	75

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	53	28	161004
2018	Shared Services Canada	18	31	20	15	12	3	51	28	2771
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	27	31	18	13	7	4	60	21	295
2018	Cyber Defence and IT Security Operations	18	28	26	17	8	3	48	26	75

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Shared Services Canada	19	28	16	15	19	2	1	49	35	2775
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	25	27	15	14	15	3	1	54	31	295
2018	Cyber Defence and IT Security Operations	14	27	22	19	16	1	1	42	35	75

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	0	57	20	161226
2018	Shared Services Canada	19	35	24	10	7	4	0	57	18	2770
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	34	21	9	6	3	0	63	15	295
2018	Cyber Defence and IT Security Operations	22	27	26	16	4	4	1	52	21	75

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	0	78	7	160822
2018	Shared Services Canada	36	32	18	4	2	7	1	74	7	2759
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	40	35	14	3	2	6	0	80	5	289
2018	Cyber Defence and IT Security Operations	36	38	13	3	3	7	1	80	6	75

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Shared Services Canada	38	36	16	3	2	4	78	6	2759
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	44	34	14	2	2	3	81	4	290
2018	Cyber Defence and IT Security Operations	47	29	16	4	1	1	78	6	74

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	0	81	9	160659
2018	Shared Services Canada	42	36	13	5	3	1	79	8	2760
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	48	35	11	3	2	0	83	6	289
2018	Cyber Defence and IT Security Operations	40	39	15	2	3	1	80	5	75

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Shared Services Canada	26	28	20	13	12	1	55	25	2766
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	36	30	16	10	8	1	66	18	290
2018	Cyber Defence and IT Security Operations	26	30	24	9	10	0	56	20	75

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	0	68	16	160146
2018	Shared Services Canada	25	30	19	14	11	1	56	25	2761
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	34	32	14	12	7	0	66	20	291
2018	Cyber Defence and IT Security Operations	25	30	23	14	9	0	55	22	75

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	59	22	161050
2018	Shared Services Canada	24	24	20	14	14	3	50	29	2770
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	33	28	17	9	11	3	62	20	291
2018	Cyber Defence and IT Security Operations	23	30	21	14	11	1	53	25	75

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Shared Services Canada	30	32	39	2782
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	27	40	33	295
2018	Cyber Defence and IT Security Operations	29	27	44	75

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Shared Services Canada	15	30	41	4	3	6	852
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	5	43	37	3	0	11	80
2018	Cyber Defence and IT Security Operations	5	19	58	5	0	14	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Shared Services Canada	10	90	2772
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	8	92	295
2018	Cyber Defence and IT Security Operations	8	92	75

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Shared Services Canada	47	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	55	24

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Shared Services Canada	65	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	41	24

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Shared Services Canada	7	296

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Shared Services Canada	0	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	24

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Shared Services Canada	11	296

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712
2018	Shared Services Canada	2	296

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Shared Services Canada	5	296

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Shared Services Canada	41	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	62	24

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Shared Services Canada	37	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	30	24

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Shared Services Canada	52	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	47	24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Shared Services Canada	40	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	41	24

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Shared Services Canada	32	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	47	24

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Shared Services Canada	54	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	46	24

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Shared Services Canada	31	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	33	24

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Shared Services Canada	9	296

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Shared Services Canada	10	296

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Shared Services Canada	52	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	47	24

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Shared Services Canada	22	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	34	24

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Shared Services Canada	13	296

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Shared Services Canada	59	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	55	24

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Shared Services Canada	24	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	38	24

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Shared Services Canada	7	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	24

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Shared Services Canada	20	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	25	24

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Shared Services Canada	7	296

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Shared Services Canada	6	296

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Shared Services Canada	15	296

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Shared Services Canada	14	296

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Shared Services Canada	21	296
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	24	24

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Shared Services Canada	9	278
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	23

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Shared Services Canada	16	278
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	31	23

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Shared Services Canada	9	278

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Shared Services Canada	8	278

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Shared Services Canada	12	278

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Shared Services Canada	8	278

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188
2018	Shared Services Canada	20	278
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	21	23

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Shared Services Canada	10	278

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Shared Services Canada	12	278

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Shared Services Canada	29	278
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	21	23

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Shared Services Canada	10	278

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Shared Services Canada	50	278
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	52	23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187
2018	Shared Services Canada	2	278

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Shared Services Canada	57	278
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	52	23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191
2018	Shared Services Canada	4	278

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Shared Services Canada	12	278

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Shared Services Canada	18	14	24	4	4	29	7	50	13	2768
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	19	14	23	4	3	30	8	52	11	295
2018	Cyber Defence and IT Security Operations	14	15	24	3	5	33	7	48	13	75

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Shared Services Canada	29	29	22	4	3	12	1	67	8	2771
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	32	31	21	4	1	10	1	71	6	296
2018	Cyber Defence and IT Security Operations	28	31	22	4	1	12	1	68	6	75

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Shared Services Canada	6	94	2760
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	6	94	295
2018	Cyber Defence and IT Security Operations	7	93	75

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Shared Services Canada	29	163
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	19

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Shared Services Canada	77	163
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	69	19

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Shared Services Canada	3	163
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798
2018	Shared Services Canada	8	163

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Shared Services Canada	5	163

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Shared Services Canada	10	163

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Shared Services Canada	18	163

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Shared Services Canada	24	163
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	37	19

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Shared Services Canada	11	163
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784
2018	Shared Services Canada	3	163

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Shared Services Canada	23	163

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Shared Services Canada	24	163

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783
2018	Shared Services Canada	3	163

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Shared Services Canada	11	163

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Shared Services Canada	20	163

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	Total responses
2018	Public Service	11783
2018	Shared Services Canada	163
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	19

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Shared Services Canada	26	163
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	31	19

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Shared Services Canada	31	162
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	19

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Shared Services Canada	16	162

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Shared Services Canada	6	162

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Shared Services Canada	16	162

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Shared Services Canada	3	162
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Shared Services Canada	8	162
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	19

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Shared Services Canada	8	162

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Shared Services Canada	46	162
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	37	19

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Shared Services Canada	5	155

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Shared Services Canada	15	155

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	18

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Shared Services Canada	3	155
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	0	18

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049
2018	Shared Services Canada	5	155

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Shared Services Canada	10	155

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Shared Services Canada	15	155

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055
2018	Shared Services Canada	13	155

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Shared Services Canada	26	155

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Shared Services Canada	9	155

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Shared Services Canada	48	155
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	50	18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Shared Services Canada	62	155
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	72	18

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051
2018	Shared Services Canada	5	155

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Shared Services Canada	17	155

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Shared Services Canada	17	14	25	2	3	31	7	51	8	2765
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	18	15	25	2	3	31	5	52	8	296
2018	Cyber Defence and IT Security Operations	17	15	24	0	5	35	4	52	9	75

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Shared Services Canada	28	29	22	3	3	14	1	68	6	2767
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	32	29	23	2	3	11	1	69	5	295
2018	Cyber Defence and IT Security Operations	28	29	24	0	4	14	1	67	5	74

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	1	46	32	161369
2018	Shared Services Canada	21	24	24	13	16	2	45	30	2772
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	20	28	23	11	18	1	49	29	296
2018	Cyber Defence and IT Security Operations	14	39	17	8	22	0	53	30	75

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	0	1	45	27	161255
2018	Shared Services Canada	18	27	29	15	10	0	1	46	26	2764
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	24	26	29	13	6	1	0	51	20	296
2018	Cyber Defence and IT Security Operations	29	23	30	9	7	1	0	53	17	75

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	0	2	55	21	160603
2018	Shared Services Canada	20	29	25	15	10	1	1	49	25	2761
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	28	25	11	7	2	1	56	18	294
2018	Cyber Defence and IT Security Operations	27	34	15	11	7	3	3	65	20	74

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Shared Services Canada	17	24	24	19	15	1	1	41	35	2766
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	24	25	24	18	7	1	1	50	25	294
2018	Cyber Defence and IT Security Operations	24	31	15	16	10	1	3	57	27	75

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	0	6	75	11	160698
2018	Shared Services Canada	41	27	15	6	4	1	6	73	11	2760
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	48	26	14	4	2	2	5	79	6	293
2018	Cyber Defence and IT Security Operations	38	27	15	5	3	4	7	73	10	74

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	0	1	58	20	161068
2018	Shared Services Canada	35	28	19	10	7	1	1	64	17	2764
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	41	29	17	7	5	1	0	70	12	294
2018	Cyber Defence and IT Security Operations	38	34	11	8	7	1	0	73	16	74

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Shared Services Canada	24	33	24	12	6	1	1	58	18	2761
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	34	25	10	3	1	2	61	14	295
2018	Cyber Defence and IT Security Operations	26	31	24	9	6	0	3	59	16	75

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Shared Services Canada	16	29	26	17	11	1	1	46	28	2756
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	21	31	23	17	7	0	0	52	24	295
2018	Cyber Defence and IT Security Operations	25	31	23	9	10	0	1	57	20	75

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	19	160624
2018	Shared Services Canada	19	27	26	16	10	1	1	47	27	2749
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	21	29	23	18	9	0	0	50	27	296
2018	Cyber Defence and IT Security Operations	25	26	24	12	13	0	0	51	25	75

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	18	160191
2018	Shared Services Canada	26	30	23	12	6	1	1	58	19	2745
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	29	35	22	9	5	0	0	64	14	295
2018	Cyber Defence and IT Security Operations	30	33	22	7	7	0	1	64	14	75

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Shared Services Canada	56	21	11	5	4	2	79	9	2739
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	58	19	12	6	4	0	78	10	296
2018	Cyber Defence and IT Security Operations	51	22	15	5	8	0	72	13	75

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Shared Services Canada	65	16	8	3	3	1	4	85	7	2746
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	67	15	8	4	3	0	3	85	7	293
2018	Cyber Defence and IT Security Operations	63	13	11	3	3	0	7	83	6	75

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Shared Services Canada	72	11	5	3	3	1	5	89	6	2754
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	74	12	6	0	3	1	3	91	3	296
2018	Cyber Defence and IT Security Operations	68	7	11	0	5	3	5	82	6	75

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	1	81	7	160968
2018	Shared Services Canada	63	22	8	3	2	2	87	5	2766
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	63	24	8	2	1	2	89	3	296
2018	Cyber Defence and IT Security Operations	70	12	7	5	3	3	84	8	75

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	0	1	76	12	160500
2018	Shared Services Canada	60	19	9	5	4	1	2	81	10	2759
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	67	19	8	2	2	1	2	87	5	296
2018	Cyber Defence and IT Security Operations	68	14	8	4	3	0	3	85	7	75

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	0	26	88	4	159765
2018	Shared Services Canada	57	13	5	2	0	1	23	91	3	2746
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	60	12	6	1	0	0	20	91	2	295
2018	Cyber Defence and IT Security Operations	55	11	5	4	0	0	24	87	5	75

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	6	86	4	160250
2018	Shared Services Canada	62	19	8	3	2	6	87	5	2755
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	63	21	7	3	1	4	88	5	296
2018	Cyber Defence and IT Security Operations	65	14	7	7	0	8	85	7	75

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	0	4	83	10	160852
2018	Shared Services Canada	67	16	7	3	3	1	4	86	7	2765
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	68	17	6	3	3	1	2	88	6	296
2018	Cyber Defence and IT Security Operations	61	19	4	5	7	0	4	83	13	75

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	2	79	7	160646
2018	Shared Services Canada	53	26	12	4	2	3	81	6	2762
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	52	28	14	3	1	2	82	4	296
2018	Cyber Defence and IT Security Operations	51	23	15	4	3	4	77	7	75

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	0	0	45	19	161633
2018	Shared Services Canada	13	32	36	13	5	0	0	46	18	2775
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	12	38	35	11	2	0	1	51	14	296
2018	Cyber Defence and IT Security Operations	13	39	35	5	6	1	0	53	12	75

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	0	32	30	159815
2018	Shared Services Canada	9	19	37	23	11	0	34	28	2744
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	5	19	38	24	13	0	37	24	293
2018	Cyber Defence and IT Security Operations	10	8	43	24	13	1	38	18	75

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	0	71	13	161108
2018	Shared Services Canada	25	36	22	7	3	6	0	65	11	2769
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	27	32	26	7	3	5	0	63	10	296
2018	Cyber Defence and IT Security Operations	22	28	32	4	3	8	1	56	8	75

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Shared Services Canada	22	34	21	13	6	4	58	21	2772
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	26	34	21	10	6	3	61	17	296
2018	Cyber Defence and IT Security Operations	22	34	26	8	7	3	58	16	75

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Shared Services Canada	30	27	19	12	10	2	1	31	69	2784
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	30	29	21	8	12	1	0	30	70	296
2018	Cyber Defence and IT Security Operations	34	32	18	0	16	0	0	34	66	75

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Shared Services Canada	19	1890
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	19	204
2018	Cyber Defence and IT Security Operations	8	49

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Shared Services Canada	34	1890
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	35	204
2018	Cyber Defence and IT Security Operations	33	49

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Shared Services Canada	17	1890
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	17	204
2018	Cyber Defence and IT Security Operations	16	49

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Shared Services Canada	53	1890
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	47	204
2018	Cyber Defence and IT Security Operations	39	49

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Shared Services Canada	5	1890
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	5	204
2018	Cyber Defence and IT Security Operations	0	49

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Shared Services Canada	28	1890
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	30	204
2018	Cyber Defence and IT Security Operations	26	49

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Shared Services Canada	35	1890
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	37	204
2018	Cyber Defence and IT Security Operations	45	49

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Shared Services Canada	4	40	19	12	5	21	1807
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	6	38	21	12	5	19	196
2018	Cyber Defence and IT Security Operations	6	42	19	19	0	15	48

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Shared Services Canada	31	69	1880
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	32	68	203
2018	Cyber Defence and IT Security Operations	35	65	49

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Shared Services Canada	9	19	20	18	25	2	7	30	48	1882
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	10	18	21	21	20	4	6	31	46	203
2018	Cyber Defence and IT Security Operations	10	16	22	14	22	4	10	31	43	49

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Shared Services Canada	4	12	15	20	43	2	3	17	67	1880
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	5	9	15	26	39	1	4	15	68	204
2018	Cyber Defence and IT Security Operations	10	8	14	20	41	0	6	20	65	49

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Shared Services Canada	37	17	15	12	13	1	6	57	26	2771
2018	Cyber and IT Security / Office of the Assistant Deputy Minister (ADM) Cyber and IT Security Branch / Branch Business Planning, Reporting and Management Services / Partnership and Strategic Directions	36	17	17	11	14	1	4	56	26	295
2018	Cyber Defence and IT Security Operations	33	15	20	12	15	0	5	51	29	75

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Cyber Defence and IT Security Operations

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment