2018 Public Service Employee Survey Results for National Research Council Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 44 10 12 3 1 0 76 15 442
2018 3 to 10 years in current department or agency 22 47 12 12 7 0 1 70 19 573
2018 11 to 20 years in current department or agency 22 44 13 15 5 0 1 66 21 522
2018 More than 20 years in current department or agency 21 38 19 14 6 0 2 60 21 211
2017 Less than 3 years in current department or agency 34 42 9 10 4 0 1 77 14 583
2017 3 to 10 years in current department or agency 24 41 16 13 5 0 1 65 19 749
2017 11 to 20 years in current department or agency 22 42 14 15 7 0 0 64 22 678
2017 More than 20 years in current department or agency 28 39 14 11 8 0 0 67 19 283

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 36 7 3 1 0 0 88 4 439
2018 3 to 10 years in current department or agency 49 39 7 4 2 0 0 87 6 572
2018 11 to 20 years in current department or agency 47 39 7 6 1 0 0 86 7 523
2018 More than 20 years in current department or agency 50 40 7 3 1 0 0 90 3 209
2017 Less than 3 years in current department or agency 55 34 7 3 2 0 0 89 5 582
2017 3 to 10 years in current department or agency 51 35 7 5 2 0 0 86 7 749
2017 11 to 20 years in current department or agency 48 41 6 3 2 0 0 88 5 677
2017 More than 20 years in current department or agency 47 40 8 4 2 0 0 87 6 283

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 32 7 3 1 0 0 89 4 437
2018 3 to 10 years in current department or agency 55 35 4 4 1 0 0 90 5 570
2018 11 to 20 years in current department or agency 49 39 7 4 1 0 0 87 5 519
2018 More than 20 years in current department or agency 54 37 5 4 1 0 0 90 5 211
2017 Less than 3 years in current department or agency 59 31 5 3 2 0 0 90 5 582
2017 3 to 10 years in current department or agency 56 32 5 5 1 0 0 89 6 747
2017 11 to 20 years in current department or agency 54 37 5 3 2 0 0 91 4 678
2017 More than 20 years in current department or agency 53 37 4 5 2 0 0 90 7 283

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 33 11 3 2 1 1 83 5 437
2018 3 to 10 years in current department or agency 42 33 11 8 6 0 0 75 14 574
2018 11 to 20 years in current department or agency 36 36 16 9 2 0 1 72 12 520
2018 More than 20 years in current department or agency 37 34 15 9 4 1 1 72 13 211
2017 Less than 3 years in current department or agency 58 27 8 3 2 2 0 87 5 581
2017 3 to 10 years in current department or agency 38 32 14 10 5 0 1 71 14 748
2017 11 to 20 years in current department or agency 33 38 15 10 4 1 1 72 13 676
2017 More than 20 years in current department or agency 35 38 14 8 3 0 1 74 11 281

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 40 11 4 1 0 0 84 5 440
2018 3 to 10 years in current department or agency 36 42 11 7 4 0 0 78 11 573
2018 11 to 20 years in current department or agency 36 42 10 8 3 0 0 79 12 520
2018 More than 20 years in current department or agency 37 45 8 7 2 0 0 83 9 211
2017 Less than 3 years in current department or agency 45 42 6 5 2 0 0 86 7 583
2017 3 to 10 years in current department or agency 37 43 11 6 2 0 0 81 8 748
2017 11 to 20 years in current department or agency 30 50 11 7 2 0 0 80 9 680
2017 More than 20 years in current department or agency 33 47 9 6 4 0 0 81 11 282

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 36 18 9 4 1 1 68 13 440
2018 3 to 10 years in current department or agency 19 33 22 14 12 0 0 52 26 575
2018 11 to 20 years in current department or agency 18 34 22 17 9 0 0 52 26 521
2018 More than 20 years in current department or agency 20 31 21 19 9 0 0 51 28 211
2017 Less than 3 years in current department or agency 37 39 11 8 4 0 0 76 12 584
2017 3 to 10 years in current department or agency 22 37 18 14 9 0 0 59 23 748
2017 11 to 20 years in current department or agency 16 34 20 20 9 0 0 51 29 680
2017 More than 20 years in current department or agency 19 34 23 16 9 0 0 52 24 282

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 41 16 8 3 0 0 73 11 442
2018 3 to 10 years in current department or agency 26 38 16 14 6 0 0 64 20 574
2018 11 to 20 years in current department or agency 22 45 14 14 4 0 0 67 19 522
2018 More than 20 years in current department or agency 24 47 16 8 6 0 0 70 14 210
2017 Less than 3 years in current department or agency 33 43 14 9 2 0 0 75 11 584
2017 3 to 10 years in current department or agency 25 45 14 12 4 0 0 70 16 748
2017 11 to 20 years in current department or agency 19 49 14 13 4 0 0 68 18 679
2017 More than 20 years in current department or agency 25 46 13 10 5 0 0 72 15 282

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 43 8 5 1 0 0 86 5 442
2018 3 to 10 years in current department or agency 37 42 12 6 3 0 0 79 9 575
2018 11 to 20 years in current department or agency 40 42 11 6 2 0 0 82 7 522
2018 More than 20 years in current department or agency 38 46 9 4 2 0 0 85 6 210
2017 Less than 3 years in current department or agency 45 39 10 5 2 0 0 84 6 584
2017 3 to 10 years in current department or agency 35 44 11 7 3 0 0 79 10 749
2017 11 to 20 years in current department or agency 33 45 12 6 4 0 0 78 10 680
2017 More than 20 years in current department or agency 33 47 11 6 3 1 0 80 9 282

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 42 13 6 2 0 0 79 8 442
2018 3 to 10 years in current department or agency 27 38 14 13 7 0 0 66 20 572
2018 11 to 20 years in current department or agency 27 36 19 11 6 0 0 64 17 519
2018 More than 20 years in current department or agency 26 39 15 13 8 0 0 64 21 208
2017 Less than 3 years in current department or agency 39 43 10 6 2 0 0 82 8 584
2017 3 to 10 years in current department or agency 27 42 15 9 6 0 0 69 16 749
2017 11 to 20 years in current department or agency 21 43 18 10 8 0 0 64 19 679
2017 More than 20 years in current department or agency 25 39 16 11 9 0 0 65 20 282

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 32 9 2 0 0 0 89 2 440
2018 3 to 10 years in current department or agency 54 35 6 3 2 0 0 89 5 568
2018 11 to 20 years in current department or agency 54 35 8 2 1 0 0 89 3 519
2018 More than 20 years in current department or agency 56 34 6 3 1 0 0 90 4 209
2017 Less than 3 years in current department or agency 59 30 8 2 1 0 0 89 3 583
2017 3 to 10 years in current department or agency 56 35 6 2 1 0 0 91 2 746
2017 11 to 20 years in current department or agency 54 38 6 2 1 0 0 92 2 679
2017 More than 20 years in current department or agency 53 37 8 1 1 0 0 90 3 282

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 42 11 7 3 0 0 79 10 442
2018 3 to 10 years in current department or agency 28 40 13 12 8 0 0 67 20 575
2018 11 to 20 years in current department or agency 24 43 15 13 5 0 0 67 18 517
2018 More than 20 years in current department or agency 27 40 12 14 8 0 0 67 22 209
2017 Less than 3 years in current department or agency 40 41 10 7 2 0 1 81 8 583
2017 3 to 10 years in current department or agency 30 41 15 9 5 0 0 71 14 745
2017 11 to 20 years in current department or agency 23 44 14 14 5 0 0 67 19 679
2017 More than 20 years in current department or agency 26 50 9 10 5 0 0 76 15 282

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 38 11 8 2 0 0 79 9 435
2018 3 to 10 years in current department or agency 34 35 13 11 6 0 0 69 17 573
2018 11 to 20 years in current department or agency 31 38 16 12 3 0 0 69 15 519
2018 More than 20 years in current department or agency 35 33 16 11 6 0 0 68 17 210
2017 Less than 3 years in current department or agency 49 34 10 4 3 0 0 83 7 581
2017 3 to 10 years in current department or agency 35 35 15 9 5 0 0 70 14 747
2017 11 to 20 years in current department or agency 31 39 15 10 5 0 0 70 15 678
2017 More than 20 years in current department or agency 32 42 12 9 5 0 0 74 14 281

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 43 13 8 2 1 0 76 11 441
2018 3 to 10 years in current department or agency 23 37 18 15 7 0 1 60 21 572
2018 11 to 20 years in current department or agency 21 39 19 15 5 0 1 60 20 519
2018 More than 20 years in current department or agency 24 33 20 18 5 0 0 57 24 210
2017 Less than 3 years in current department or agency 42 38 12 4 3 0 1 81 7 583
2017 3 to 10 years in current department or agency 26 40 17 11 6 0 0 66 17 747
2017 11 to 20 years in current department or agency 21 41 18 14 6 0 0 62 20 677
2017 More than 20 years in current department or agency 24 42 16 11 6 0 1 67 17 282

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 38 10 2 1 0 0 87 3 442
2018 3 to 10 years in current department or agency 42 41 11 4 3 0 0 82 7 575
2018 11 to 20 years in current department or agency 44 39 10 6 2 0 0 82 8 521
2018 More than 20 years in current department or agency 43 37 12 7 1 0 0 80 8 210
2017 Less than 3 years in current department or agency 56 32 7 3 2 0 0 88 5 583
2017 3 to 10 years in current department or agency 46 38 9 6 1 0 0 84 7 745
2017 11 to 20 years in current department or agency 36 45 13 4 1 0 0 82 5 679
2017 More than 20 years in current department or agency 41 40 10 6 3 0 0 81 10 282

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 33 20 10 4 0 1 66 14 441
2018 3 to 10 years in current department or agency 27 36 18 11 8 0 0 63 19 578
2018 11 to 20 years in current department or agency 25 34 22 13 7 0 0 59 19 522
2018 More than 20 years in current department or agency 18 37 24 14 6 0 2 56 20 210
2017 Less than 3 years in current department or agency 35 42 14 5 2 1 0 78 8 583
2017 3 to 10 years in current department or agency 22 43 20 9 4 0 1 66 13 746
2017 11 to 20 years in current department or agency 25 37 21 10 6 0 1 62 17 679
2017 More than 20 years in current department or agency 15 42 25 12 4 0 1 58 16 283

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 23 34 24 7 3 2 33 31 439
2018 3 to 10 years in current department or agency 12 32 36 15 5 0 0 19 45 576
2018 11 to 20 years in current department or agency 13 34 36 14 3 0 1 17 47 519
2018 More than 20 years in current department or agency 11 28 41 16 2 1 0 19 39 211
2017 Less than 3 years in current department or agency 7 17 33 24 14 1 3 40 26 581
2017 3 to 10 years in current department or agency 11 28 40 12 6 0 2 18 41 747
2017 11 to 20 years in current department or agency 11 31 42 11 2 0 2 14 43 677
2017 More than 20 years in current department or agency 8 33 34 16 7 0 1 23 42 281

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 12 26 27 21 5 2 52 20 439
2018 3 to 10 years in current department or agency 11 23 31 23 10 1 1 34 35 573
2018 11 to 20 years in current department or agency 12 24 32 23 7 0 2 31 36 517
2018 More than 20 years in current department or agency 9 23 37 20 9 2 0 30 33 210
2017 Less than 3 years in current department or agency 5 11 22 30 24 4 5 59 17 578
2017 3 to 10 years in current department or agency 9 21 30 25 11 1 3 38 31 744
2017 11 to 20 years in current department or agency 11 25 32 20 7 1 3 28 38 671
2017 More than 20 years in current department or agency 11 20 33 20 10 3 2 32 33 281

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 20 34 17 7 2 3 26 38 438
2018 3 to 10 years in current department or agency 22 27 30 14 6 0 1 20 49 572
2018 11 to 20 years in current department or agency 22 29 27 15 5 0 1 21 52 519
2018 More than 20 years in current department or agency 21 30 29 15 3 1 0 19 52 208
2017 Less than 3 years in current department or agency 12 22 28 18 12 3 4 32 37 582
2017 3 to 10 years in current department or agency 18 27 29 15 6 2 4 22 47 746
2017 11 to 20 years in current department or agency 22 29 28 13 4 1 4 18 53 676
2017 More than 20 years in current department or agency 21 32 28 12 4 1 2 17 55 281

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 10 31 35 16 2 3 54 14 437
2018 3 to 10 years in current department or agency 9 19 34 27 11 0 1 38 28 573
2018 11 to 20 years in current department or agency 8 21 41 22 6 0 2 28 30 518
2018 More than 20 years in current department or agency 7 20 44 23 5 0 1 28 27 210
2017 Less than 3 years in current department or agency 4 8 24 36 23 1 4 62 13 578
2017 3 to 10 years in current department or agency 7 15 37 27 11 1 3 40 22 744
2017 11 to 20 years in current department or agency 8 17 41 25 6 1 3 32 26 674
2017 More than 20 years in current department or agency 7 17 44 24 7 0 1 31 24 282

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 17 28 22 12 4 4 37 32 441
2018 3 to 10 years in current department or agency 21 27 28 17 6 1 1 23 49 574
2018 11 to 20 years in current department or agency 23 28 28 14 4 0 1 19 53 521
2018 More than 20 years in current department or agency 17 32 35 12 4 1 0 16 49 210
2017 Less than 3 years in current department or agency 9 12 23 25 22 3 6 52 23 579
2017 3 to 10 years in current department or agency 14 25 30 19 8 0 3 28 41 747
2017 11 to 20 years in current department or agency 14 28 34 16 5 0 3 22 43 675
2017 More than 20 years in current department or agency 13 30 33 13 8 1 2 22 44 283

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 9 22 26 26 8 4 59 16 435
2018 3 to 10 years in current department or agency 8 11 27 32 20 1 2 53 19 570
2018 11 to 20 years in current department or agency 6 13 27 32 18 2 3 52 20 516
2018 More than 20 years in current department or agency 4 11 26 39 17 1 4 58 15 207
2017 Less than 3 years in current department or agency 3 7 12 27 33 8 9 72 13 577
2017 3 to 10 years in current department or agency 4 10 22 34 22 2 6 60 16 747
2017 11 to 20 years in current department or agency 2 10 25 35 19 2 7 59 14 674
2017 More than 20 years in current department or agency 3 6 24 41 19 1 7 64 9 281

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 22 31 18 8 6 3 28 38 439
2018 3 to 10 years in current department or agency 22 26 30 13 6 1 2 20 49 574
2018 11 to 20 years in current department or agency 22 32 25 14 4 1 2 18 56 521
2018 More than 20 years in current department or agency 23 28 37 9 2 1 1 10 52 211
2017 Less than 3 years in current department or agency 10 21 28 17 13 4 6 34 35 583
2017 3 to 10 years in current department or agency 19 26 32 12 5 2 3 18 48 746
2017 11 to 20 years in current department or agency 19 33 30 10 3 1 4 14 54 674
2017 More than 20 years in current department or agency 21 30 33 9 4 1 1 13 52 282
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 29 20 9 2 10 6 64 13 439
2018 3 to 10 years in current department or agency 18 33 20 13 9 5 2 54 24 575
2018 11 to 20 years in current department or agency 16 36 24 11 7 4 2 55 19 522
2018 More than 20 years in current department or agency 19 33 25 14 6 3 0 54 20 211
2017 Less than 3 years in current department or agency 30 26 16 6 3 11 8 69 11 583
2017 3 to 10 years in current department or agency 22 31 20 10 9 3 4 57 21 748
2017 11 to 20 years in current department or agency 18 32 22 11 10 5 3 54 22 678
2017 More than 20 years in current department or agency 21 36 13 14 10 3 3 61 25 281

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 32 9 8 2 2 0 80 11 439
2018 3 to 10 years in current department or agency 40 31 11 12 7 1 0 71 18 571
2018 11 to 20 years in current department or agency 34 32 14 12 6 1 0 67 19 522
2018 More than 20 years in current department or agency 39 30 10 12 9 0 0 69 21 210
2017 Less than 3 years in current department or agency 52 28 8 7 3 1 1 82 10 584
2017 3 to 10 years in current department or agency 41 29 12 9 8 1 0 71 17 749
2017 11 to 20 years in current department or agency 32 38 11 10 8 1 1 71 17 679
2017 More than 20 years in current department or agency 37 38 10 10 4 1 0 76 14 282

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 19 20 14 8 22 5 44 29 440
2018 3 to 10 years in current department or agency 11 18 24 17 16 12 2 34 38 574
2018 11 to 20 years in current department or agency 6 23 25 20 13 10 3 33 38 522
2018 More than 20 years in current department or agency 11 17 28 19 14 10 1 32 37 211
2017 Less than 3 years in current department or agency 14 17 15 9 7 33 4 50 27 584
2017 3 to 10 years in current department or agency 10 20 23 19 12 14 2 36 37 747
2017 11 to 20 years in current department or agency 7 19 20 22 15 15 2 32 44 680
2017 More than 20 years in current department or agency 7 23 21 23 13 11 3 34 42 283

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 35 4 5 0 0 0 90 5 440
2018 3 to 10 years in current department or agency 44 40 6 6 3 0 0 84 9 575
2018 11 to 20 years in current department or agency 43 38 10 6 3 0 0 81 9 522
2018 More than 20 years in current department or agency 43 40 6 8 2 0 0 83 11 211
2017 Less than 3 years in current department or agency 58 31 5 5 1 0 0 90 6 582
2017 3 to 10 years in current department or agency 44 39 8 6 3 0 0 83 9 746
2017 11 to 20 years in current department or agency 38 43 10 5 3 0 0 82 8 679
2017 More than 20 years in current department or agency 37 48 8 5 2 0 0 85 7 282

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 38 9 2 0 2 0 88 3 441
2018 3 to 10 years in current department or agency 38 42 12 5 3 0 0 80 8 576
2018 11 to 20 years in current department or agency 35 46 11 5 2 1 0 83 7 522
2018 More than 20 years in current department or agency 35 44 14 6 1 0 0 78 7 211
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 35 8 7 3 1 1 81 11 444
2018 3 to 10 years in current department or agency 34 35 13 13 6 0 0 69 18 576
2018 11 to 20 years in current department or agency 33 34 15 12 6 0 1 67 18 519
2018 More than 20 years in current department or agency 24 42 16 11 6 1 0 67 17 209
2017 Less than 3 years in current department or agency 44 36 9 6 3 1 1 81 9 584
2017 3 to 10 years in current department or agency 33 39 13 9 6 0 0 71 15 749
2017 11 to 20 years in current department or agency 29 37 17 10 6 1 0 66 16 679
2017 More than 20 years in current department or agency 28 37 16 11 7 0 0 65 18 282

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 28 9 4 1 2 1 86 5 443
2018 3 to 10 years in current department or agency 43 29 13 9 4 2 1 74 13 574
2018 11 to 20 years in current department or agency 43 27 14 8 6 1 1 71 14 518
2018 More than 20 years in current department or agency 38 32 14 8 6 2 0 71 14 207
2017 Less than 3 years in current department or agency 56 28 7 3 2 2 1 87 5 582
2017 3 to 10 years in current department or agency 43 31 14 6 5 1 1 75 11 749
2017 11 to 20 years in current department or agency 38 31 15 9 5 1 1 70 14 680
2017 More than 20 years in current department or agency 35 38 13 8 3 2 1 75 12 283

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 32 10 7 3 1 1 80 10 443
2018 3 to 10 years in current department or agency 41 32 12 10 5 0 0 73 15 574
2018 11 to 20 years in current department or agency 38 32 13 11 5 0 1 71 16 519
2018 More than 20 years in current department or agency 31 35 16 10 7 0 0 66 18 209
2017 Less than 3 years in current department or agency 49 33 9 5 2 0 1 83 8 584
2017 3 to 10 years in current department or agency 37 36 11 10 5 1 0 74 16 747
2017 11 to 20 years in current department or agency 33 37 14 10 6 1 0 70 16 680
2017 More than 20 years in current department or agency 33 39 11 11 5 1 0 73 16 282

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 21 11 3 2 2 0 84 5 442
2018 3 to 10 years in current department or agency 50 28 11 5 4 1 0 79 10 569
2018 11 to 20 years in current department or agency 46 28 14 5 5 1 1 75 11 517
2018 More than 20 years in current department or agency 42 31 13 8 6 0 0 73 14 208
2017 Less than 3 years in current department or agency 62 23 8 3 2 2 0 87 5 583
2017 3 to 10 years in current department or agency 50 28 11 6 5 2 0 79 11 748
2017 11 to 20 years in current department or agency 45 30 13 7 5 1 0 75 12 680
2017 More than 20 years in current department or agency 43 31 14 6 4 2 0 75 10 282

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 27 9 5 2 2 0 84 7 442
2018 3 to 10 years in current department or agency 43 29 13 8 6 0 0 72 15 576
2018 11 to 20 years in current department or agency 43 26 13 9 7 0 0 70 16 516
2018 More than 20 years in current department or agency 37 34 13 9 6 0 0 72 15 209
2017 Less than 3 years in current department or agency 59 26 8 5 2 0 1 86 7 584
2017 3 to 10 years in current department or agency 44 31 11 8 5 0 0 76 13 747
2017 11 to 20 years in current department or agency 42 28 13 9 7 1 0 71 16 679
2017 More than 20 years in current department or agency 41 32 12 9 6 0 1 73 15 282
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 42 12 10 4 2 4 71 16 51
2018 3 to 10 years in current department or agency 23 36 15 6 9 4 7 66 17 103
2018 11 to 20 years in current department or agency 20 36 15 13 7 2 7 63 21 138
2018 More than 20 years in current department or agency 21 32 23 10 5 0 9 59 16 67
2017 Less than 3 years in current department or agency 33 32 17 7 0 2 8 72 8 57
2017 3 to 10 years in current department or agency 25 36 17 9 4 4 4 67 14 131
2017 11 to 20 years in current department or agency 22 42 17 10 4 1 3 67 15 153
2017 More than 20 years in current department or agency 26 31 19 11 7 1 5 60 19 83

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 30 11 4 1 13 1 81 6 443
2018 3 to 10 years in current department or agency 27 34 17 10 5 7 0 65 16 576
2018 11 to 20 years in current department or agency 23 35 20 12 3 6 0 63 16 522
2018 More than 20 years in current department or agency 24 31 24 9 7 4 0 57 18 210
2017 Less than 3 years in current department or agency 38 29 13 4 2 14 0 78 7 584
2017 3 to 10 years in current department or agency 26 34 19 9 5 7 0 65 15 749
2017 11 to 20 years in current department or agency 22 33 19 11 6 10 0 61 18 678
2017 More than 20 years in current department or agency 22 34 23 7 6 8 0 61 14 283

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 33 16 9 3 5 0 71 12 442
2018 3 to 10 years in current department or agency 19 30 24 15 10 3 0 50 26 576
2018 11 to 20 years in current department or agency 19 33 21 16 9 2 0 53 25 522
2018 More than 20 years in current department or agency 16 35 22 16 11 1 0 51 27 209
2017 Less than 3 years in current department or agency 32 35 16 7 4 6 0 72 11 584
2017 3 to 10 years in current department or agency 20 34 22 13 8 2 0 56 22 746
2017 11 to 20 years in current department or agency 16 33 22 15 12 3 0 50 27 679
2017 More than 20 years in current department or agency 16 35 22 14 10 4 0 53 24 283

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 30 22 13 5 8 0 56 20 442
2018 3 to 10 years in current department or agency 11 24 29 19 12 5 0 37 33 575
2018 11 to 20 years in current department or agency 9 30 23 23 10 4 0 41 35 521
2018 More than 20 years in current department or agency 8 26 28 20 14 4 0 36 35 208
2017 Less than 3 years in current department or agency 23 29 20 10 4 13 1 60 17 584
2017 3 to 10 years in current department or agency 11 30 25 18 11 4 0 44 30 749
2017 11 to 20 years in current department or agency 8 30 25 20 12 6 0 40 33 680
2017 More than 20 years in current department or agency 8 28 30 18 11 6 0 38 31 282

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 28 21 18 8 5 0 52 27 442
2018 3 to 10 years in current department or agency 10 24 23 23 18 1 0 35 42 577
2018 11 to 20 years in current department or agency 10 31 20 24 14 1 0 41 39 522
2018 More than 20 years in current department or agency 8 26 23 27 16 0 0 33 44 209
2017 Less than 3 years in current department or agency 22 34 18 11 7 8 1 60 20 583
2017 3 to 10 years in current department or agency 10 32 23 22 12 2 0 42 34 747
2017 11 to 20 years in current department or agency 8 33 23 21 15 2 0 41 36 677
2017 More than 20 years in current department or agency 7 35 21 23 13 1 0 42 36 283
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 41 16 7 3 2 0 73 11 442
2018 3 to 10 years in current department or agency 20 41 20 14 5 0 0 61 19 574
2018 11 to 20 years in current department or agency 19 47 18 12 4 0 0 66 16 518
2018 More than 20 years in current department or agency 21 36 26 10 6 1 0 58 16 209
2017 Less than 3 years in current department or agency 26 45 14 10 3 2 0 73 13 583
2017 3 to 10 years in current department or agency 18 39 21 14 8 0 0 58 22 747
2017 11 to 20 years in current department or agency 13 42 22 15 7 1 0 56 22 676
2017 More than 20 years in current department or agency 17 40 29 10 4 0 0 57 14 283

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 32 13 13 5 4 1 68 18 443
2018 3 to 10 years in current department or agency 24 34 18 12 8 3 1 60 21 571
2018 11 to 20 years in current department or agency 25 34 19 14 4 2 1 61 19 520
2018 More than 20 years in current department or agency 22 37 15 16 5 4 0 62 22 209
2017 Less than 3 years in current department or agency 35 31 11 10 4 7 2 73 15 582
2017 3 to 10 years in current department or agency 29 32 17 11 6 3 1 64 18 747
2017 11 to 20 years in current department or agency 24 37 18 13 5 4 0 63 18 675
2017 More than 20 years in current department or agency 26 37 18 10 5 4 1 66 15 283

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 33 21 6 2 2 0 70 8 443
2018 3 to 10 years in current department or agency 22 33 31 8 3 2 0 57 12 575
2018 11 to 20 years in current department or agency 19 39 26 12 2 1 0 59 15 520
2018 More than 20 years in current department or agency 17 38 27 11 3 3 0 57 15 209

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 25 17 12 8 16 3 55 24 443
2018 3 to 10 years in current department or agency 14 19 22 20 15 10 1 36 39 573
2018 11 to 20 years in current department or agency 11 25 24 18 14 7 1 39 35 519
2018 More than 20 years in current department or agency 15 23 22 18 12 6 2 42 34 209
2017 Less than 3 years in current department or agency 18 22 19 7 7 24 3 54 19 583
2017 3 to 10 years in current department or agency 10 18 24 16 15 14 3 34 37 748
2017 11 to 20 years in current department or agency 9 21 21 18 18 11 2 34 41 677
2017 More than 20 years in current department or agency 9 19 24 22 11 12 3 33 39 282

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 33 20 11 7 6 0 59 19 443
2018 3 to 10 years in current department or agency 12 29 22 20 16 1 0 42 36 574
2018 11 to 20 years in current department or agency 11 27 22 24 14 1 0 39 39 519
2018 More than 20 years in current department or agency 11 29 23 24 12 0 0 41 36 210
2017 Less than 3 years in current department or agency 27 36 14 11 4 7 1 68 16 583
2017 3 to 10 years in current department or agency 15 34 18 17 15 1 0 50 32 747
2017 11 to 20 years in current department or agency 12 30 22 19 16 1 0 43 35 679
2017 More than 20 years in current department or agency 12 32 23 15 16 1 0 44 32 281

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 27 17 17 11 5 2 52 30 442
2018 3 to 10 years in current department or agency 13 24 17 20 24 1 1 38 45 575
2018 11 to 20 years in current department or agency 13 21 16 24 25 0 1 34 50 520
2018 More than 20 years in current department or agency 13 19 15 23 29 0 2 32 52 210
2017 Less than 3 years in current department or agency 24 28 14 12 9 8 4 59 24 584
2017 3 to 10 years in current department or agency 15 25 16 18 22 2 1 42 42 745
2017 11 to 20 years in current department or agency 9 25 16 20 27 2 2 35 48 680
2017 More than 20 years in current department or agency 11 24 15 17 28 1 5 36 48 283

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 44 15 7 2 4 1 76 9 443
2018 3 to 10 years in current department or agency 15 40 24 10 7 2 0 57 18 575
2018 11 to 20 years in current department or agency 16 34 28 13 5 3 0 52 19 521
2018 More than 20 years in current department or agency 17 38 27 12 4 2 0 56 16 210
2017 Less than 3 years in current department or agency 31 41 15 5 2 6 0 77 7 584
2017 3 to 10 years in current department or agency 18 40 21 12 6 3 0 60 18 747
2017 11 to 20 years in current department or agency 14 39 25 13 6 3 0 55 19 680
2017 More than 20 years in current department or agency 17 37 21 15 5 5 0 57 20 283

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 34 13 3 2 3 1 82 5 434
2018 3 to 10 years in current department or agency 33 35 20 6 2 4 0 71 8 573
2018 11 to 20 years in current department or agency 28 37 21 7 3 4 1 68 10 516
2018 More than 20 years in current department or agency 32 43 17 5 0 2 0 77 6 210
2017 Less than 3 years in current department or agency 47 29 12 3 1 8 1 82 4 583
2017 3 to 10 years in current department or agency 33 34 19 4 3 6 1 72 8 744
2017 11 to 20 years in current department or agency 28 39 19 5 4 4 1 71 9 680
2017 More than 20 years in current department or agency 33 40 17 4 1 4 1 77 5 279

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 37 8 4 1 1 0 88 4 435
2018 3 to 10 years in current department or agency 36 43 13 5 2 1 0 80 7 574
2018 11 to 20 years in current department or agency 34 41 16 5 2 2 0 77 7 512
2018 More than 20 years in current department or agency 33 43 16 7 1 0 0 76 8 210
2017 Less than 3 years in current department or agency 51 37 7 2 1 2 1 90 3 583
2017 3 to 10 years in current department or agency 39 39 14 3 2 1 0 80 6 747
2017 11 to 20 years in current department or agency 30 49 11 6 3 2 0 80 8 677
2017 More than 20 years in current department or agency 31 47 17 4 1 1 0 78 5 280

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 30 4 2 0 0 0 94 3 433
2018 3 to 10 years in current department or agency 46 35 12 4 3 0 0 81 7 571
2018 11 to 20 years in current department or agency 39 41 13 5 2 0 0 80 6 513
2018 More than 20 years in current department or agency 42 35 13 7 2 0 0 78 9 209
2017 Less than 3 years in current department or agency 64 30 4 1 1 1 0 94 2 584
2017 3 to 10 years in current department or agency 45 39 9 4 3 0 0 84 7 746
2017 11 to 20 years in current department or agency 35 46 10 6 3 1 0 81 9 679
2017 More than 20 years in current department or agency 39 42 9 5 4 0 0 81 9 283

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 36 12 2 1 0 0 84 3 434
2018 3 to 10 years in current department or agency 36 33 19 6 6 0 0 69 12 571
2018 11 to 20 years in current department or agency 34 31 21 10 4 0 0 65 14 515
2018 More than 20 years in current department or agency 31 34 21 8 6 0 0 65 14 210
2017 Less than 3 years in current department or agency 54 31 9 4 2 1 0 85 6 583
2017 3 to 10 years in current department or agency 36 35 15 8 5 0 0 72 13 747
2017 11 to 20 years in current department or agency 26 38 20 11 4 1 0 64 16 679
2017 More than 20 years in current department or agency 32 36 17 9 6 0 0 68 15 283

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 37 14 4 1 0 0 81 5 435
2018 3 to 10 years in current department or agency 30 37 20 9 4 1 0 67 13 571
2018 11 to 20 years in current department or agency 29 36 21 11 3 0 0 65 15 512
2018 More than 20 years in current department or agency 27 39 17 12 6 0 0 65 18 210
2017 Less than 3 years in current department or agency 50 34 9 5 1 1 0 85 6 583
2017 3 to 10 years in current department or agency 31 40 15 8 6 0 0 71 14 748
2017 11 to 20 years in current department or agency 23 37 21 15 4 0 0 60 19 678
2017 More than 20 years in current department or agency 27 40 15 11 7 0 0 67 18 283

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 23 19 11 3 4 1 65 15 437
2018 3 to 10 years in current department or agency 35 26 18 10 8 2 0 63 19 575
2018 11 to 20 years in current department or agency 36 29 20 8 6 1 0 66 14 516
2018 More than 20 years in current department or agency 32 31 20 8 6 2 1 65 15 210
2017 Less than 3 years in current department or agency 46 23 14 6 4 6 1 74 11 583
2017 3 to 10 years in current department or agency 36 27 16 8 7 4 1 66 17 749
2017 11 to 20 years in current department or agency 31 30 18 10 6 4 1 64 17 678
2017 More than 20 years in current department or agency 36 30 17 9 4 3 1 69 13 283
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 55 30 442
2018 3 to 10 years in current department or agency 15 54 31 575
2018 11 to 20 years in current department or agency 15 57 27 522
2018 More than 20 years in current department or agency 21 53 26 211
2017 Less than 3 years in current department or agency 15 56 29 583
2017 3 to 10 years in current department or agency 15 57 29 748
2017 11 to 20 years in current department or agency 13 57 30 679
2017 More than 20 years in current department or agency 27 47 26 282

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 14 32 11 37 5 81
2018 3 to 10 years in current department or agency 9 24 44 17 1 5 90
2018 11 to 20 years in current department or agency 22 26 29 15 0 7 85
2018 More than 20 years in current department or agency 74 5 5 8 2 5 43
2017 Less than 3 years in current department or agency 2 16 21 11 46 4 76
2017 3 to 10 years in current department or agency 13 27 28 19 4 10 113
2017 11 to 20 years in current department or agency 40 15 13 25 0 7 89
2017 More than 20 years in current department or agency 79 5 4 8 3 0 73
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 92 443
2018 3 to 10 years in current department or agency 9 91 578
2018 11 to 20 years in current department or agency 10 90 520
2018 More than 20 years in current department or agency 10 90 209

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 38
2018 3 to 10 years in current department or agency 47 59
2018 11 to 20 years in current department or agency 47 52
2018 More than 20 years in current department or agency 50 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 38
2018 3 to 10 years in current department or agency 51 59
2018 11 to 20 years in current department or agency 73 52
2018 More than 20 years in current department or agency 72 19

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 38

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 38
2018 3 to 10 years in current department or agency 0 59
2018 11 to 20 years in current department or agency 0 52
2018 More than 20 years in current department or agency 0 19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 52

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 19

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 19

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 37
2018 3 to 10 years in current department or agency 46 59
2018 11 to 20 years in current department or agency 35 52
2018 More than 20 years in current department or agency 32 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 37
2018 3 to 10 years in current department or agency 33 59
2018 11 to 20 years in current department or agency 37 52
2018 More than 20 years in current department or agency 37 19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 37
2018 3 to 10 years in current department or agency 42 59
2018 11 to 20 years in current department or agency 43 52
2018 More than 20 years in current department or agency 63 19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 37
2018 3 to 10 years in current department or agency 45 59
2018 11 to 20 years in current department or agency 33 52
2018 More than 20 years in current department or agency 26 19

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 37
2018 3 to 10 years in current department or agency 32 59
2018 11 to 20 years in current department or agency 44 52
2018 More than 20 years in current department or agency 43 19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 37
2018 3 to 10 years in current department or agency 40 59
2018 11 to 20 years in current department or agency 56 52
2018 More than 20 years in current department or agency 39 19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 37
2018 3 to 10 years in current department or agency 30 59
2018 11 to 20 years in current department or agency 27 52
2018 More than 20 years in current department or agency 42 19

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 37
2018 3 to 10 years in current department or agency 0 59
2018 11 to 20 years in current department or agency 0 52
2018 More than 20 years in current department or agency 0 19

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 59
2018 11 to 20 years in current department or agency 12 52

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 37
2018 3 to 10 years in current department or agency 44 59
2018 11 to 20 years in current department or agency 53 52
2018 More than 20 years in current department or agency 50 19

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 37
2018 3 to 10 years in current department or agency 23 59
2018 11 to 20 years in current department or agency 16 52
2018 More than 20 years in current department or agency 38 19

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 59
2018 11 to 20 years in current department or agency 14 52

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 37
2018 3 to 10 years in current department or agency 53 59
2018 11 to 20 years in current department or agency 43 52
2018 More than 20 years in current department or agency 79 19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 37
2018 3 to 10 years in current department or agency 26 59
2018 11 to 20 years in current department or agency 22 52
2018 More than 20 years in current department or agency 30 19

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 59
2018 11 to 20 years in current department or agency 19 52

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 19 59
2018 11 to 20 years in current department or agency 33 52

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 59

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 13 52

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 59
2018 11 to 20 years in current department or agency 29 52

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 37
2018 11 to 20 years in current department or agency 10 50

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 37
2018 3 to 10 years in current department or agency 18 56
2018 11 to 20 years in current department or agency 28 50
2018 More than 20 years in current department or agency 0 17

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 37
2018 11 to 20 years in current department or agency 11 50

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 37
2018 3 to 10 years in current department or agency 12 56
2018 11 to 20 years in current department or agency 11 50
2018 More than 20 years in current department or agency 0 17

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 56
2018 11 to 20 years in current department or agency 11 50

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 50
2018 More than 20 years in current department or agency 0 17

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 56
2018 11 to 20 years in current department or agency 14 50

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 37
2018 3 to 10 years in current department or agency 27 56
2018 11 to 20 years in current department or agency 44 50
2018 More than 20 years in current department or agency 41 17

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 56
2018 11 to 20 years in current department or agency 15 50

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 37
2018 3 to 10 years in current department or agency 50 56
2018 11 to 20 years in current department or agency 68 50
2018 More than 20 years in current department or agency 47 17

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 37
2018 11 to 20 years in current department or agency 0 50

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 37
2018 3 to 10 years in current department or agency 57 56
2018 11 to 20 years in current department or agency 53 50
2018 More than 20 years in current department or agency 33 17

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 37

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 15 56
2018 11 to 20 years in current department or agency 14 50

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 16 17 2 2 35 11 61 7 442
2018 3 to 10 years in current department or agency 15 12 24 6 4 34 6 44 17 575
2018 11 to 20 years in current department or agency 14 15 22 7 7 28 7 45 22 519
2018 More than 20 years in current department or agency 16 21 24 5 5 25 5 51 15 209
2017 Less than 3 years in current department or agency 16 11 12 2 1 45 13 63 9 583
2017 3 to 10 years in current department or agency 15 15 22 6 4 27 11 48 16 749
2017 11 to 20 years in current department or agency 12 14 23 7 6 31 8 42 21 680
2017 More than 20 years in current department or agency 13 22 19 6 4 33 4 55 15 283

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 28 23 2 2 13 1 68 5 440
2018 3 to 10 years in current department or agency 26 24 27 7 4 11 2 57 13 575
2018 11 to 20 years in current department or agency 21 32 22 9 4 11 1 60 15 520
2018 More than 20 years in current department or agency 23 32 20 9 5 11 1 61 16 209
2017 Less than 3 years in current department or agency 33 26 15 3 1 20 3 76 5 583
2017 3 to 10 years in current department or agency 26 29 22 5 4 12 1 64 11 749
2017 11 to 20 years in current department or agency 22 32 21 7 5 12 1 62 14 680
2017 More than 20 years in current department or agency 22 34 21 7 4 12 1 63 13 282
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 98 443
2018 3 to 10 years in current department or agency 6 94 576
2018 11 to 20 years in current department or agency 5 95 520
2018 More than 20 years in current department or agency 6 94 209

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 12
2018 3 to 10 years in current department or agency 29 30
2018 11 to 20 years in current department or agency 19 26
2018 More than 20 years in current department or agency 37 13

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 70 30
2018 11 to 20 years in current department or agency 78 26

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30
2018 More than 20 years in current department or agency 0 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 26
2018 More than 20 years in current department or agency 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 11 to 20 years in current department or agency 0 26

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 13

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 22 26

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 26 30
2018 11 to 20 years in current department or agency 29 26

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 More than 20 years in current department or agency 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 54 13

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 59 30
2018 11 to 20 years in current department or agency 19 26

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 More than 20 years in current department or agency 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 26
2018 More than 20 years in current department or agency 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 More than 20 years in current department or agency 0 13

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 3 to 10 years in current department or agency 15 30

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 26
2018 More than 20 years in current department or agency 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 26
2018 More than 20 years in current department or agency 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 18 30
2018 11 to 20 years in current department or agency 29 26

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 15 30

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 30
2018 11 to 20 years in current department or agency 20 26

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 26

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 12
2018 3 to 10 years in current department or agency 56 30
2018 11 to 20 years in current department or agency 60 26
2018 More than 20 years in current department or agency 39 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 3 to 10 years in current department or agency 0 29

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 24 25

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 29
2018 More than 20 years in current department or agency 0 12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 29

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 29
2018 More than 20 years in current department or agency 0 12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 29

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 25

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 29
2018 11 to 20 years in current department or agency 0 25

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 29
2018 11 to 20 years in current department or agency 33 25

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 12
2018 3 to 10 years in current department or agency 44 29
2018 11 to 20 years in current department or agency 49 25
2018 More than 20 years in current department or agency 60 12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 3 to 10 years in current department or agency 0 29
2018 11 to 20 years in current department or agency 0 25
2018 More than 20 years in current department or agency 0 12

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 58 29
2018 11 to 20 years in current department or agency 53 25

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12
2018 3 to 10 years in current department or agency 0 29

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 15 18 1 1 36 12 61 4 441
2018 3 to 10 years in current department or agency 15 12 26 3 3 36 6 46 9 574
2018 11 to 20 years in current department or agency 14 16 26 3 3 32 7 48 10 523
2018 More than 20 years in current department or agency 16 17 26 3 3 32 3 51 9 210
2017 Less than 3 years in current department or agency 15 11 12 0 1 49 11 65 4 584
2017 3 to 10 years in current department or agency 13 15 22 2 2 35 9 52 7 747
2017 11 to 20 years in current department or agency 12 15 24 4 2 37 7 47 10 680
2017 More than 20 years in current department or agency 15 18 21 3 2 37 5 56 8 282

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 26 21 1 1 16 2 71 3 442
2018 3 to 10 years in current department or agency 26 26 26 4 2 14 1 62 8 573
2018 11 to 20 years in current department or agency 23 29 24 6 1 15 1 62 9 522
2018 More than 20 years in current department or agency 24 32 23 4 3 14 0 65 8 210
2017 Less than 3 years in current department or agency 30 25 14 1 1 25 3 78 3 583
2017 3 to 10 years in current department or agency 27 28 20 4 2 17 1 68 7 748
2017 11 to 20 years in current department or agency 23 31 22 5 3 16 1 64 9 679
2017 More than 20 years in current department or agency 22 36 19 3 2 17 1 71 6 281
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 28 19 9 6 0 0 65 16 443
2018 3 to 10 years in current department or agency 43 28 17 6 5 0 1 72 11 576
2018 11 to 20 years in current department or agency 44 29 14 7 4 0 1 75 11 521
2018 More than 20 years in current department or agency 43 31 16 5 3 0 1 75 8 210
2017 Less than 3 years in current department or agency 42 31 13 7 5 1 2 74 12 583
2017 3 to 10 years in current department or agency 42 31 14 6 5 1 2 75 11 745
2017 11 to 20 years in current department or agency 43 31 14 7 3 0 1 75 11 678
2017 More than 20 years in current department or agency 45 28 14 7 2 0 3 75 10 282

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 30 29 13 7 2 0 51 20 444
2018 3 to 10 years in current department or agency 12 29 29 16 13 0 0 41 30 577
2018 11 to 20 years in current department or agency 9 26 31 21 12 0 0 36 33 521
2018 More than 20 years in current department or agency 11 30 27 21 10 0 0 41 31 210
2017 Less than 3 years in current department or agency 26 31 24 12 6 0 0 58 18 584
2017 3 to 10 years in current department or agency 13 29 27 18 12 0 1 43 30 746
2017 11 to 20 years in current department or agency 12 27 30 19 11 0 1 39 31 678
2017 More than 20 years in current department or agency 15 26 32 19 7 0 0 41 26 283

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 35 20 7 4 2 2 68 12 443
2018 3 to 10 years in current department or agency 21 31 24 16 7 0 1 53 23 574
2018 11 to 20 years in current department or agency 15 29 27 19 8 0 1 45 28 521
2018 More than 20 years in current department or agency 11 36 34 11 6 0 2 48 17 210
2017 Less than 3 years in current department or agency 36 34 16 8 5 0 1 71 13 581
2017 3 to 10 years in current department or agency 20 33 24 13 7 0 2 55 20 747
2017 11 to 20 years in current department or agency 17 32 25 19 6 0 2 50 25 676
2017 More than 20 years in current department or agency 17 32 29 15 5 0 2 50 20 282

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 29 20 15 10 2 1 54 25 443
2018 3 to 10 years in current department or agency 15 23 24 19 17 1 1 38 37 574
2018 11 to 20 years in current department or agency 12 19 24 23 20 1 1 31 44 517
2018 More than 20 years in current department or agency 9 24 25 25 17 0 0 33 42 209
2017 Less than 3 years in current department or agency 31 31 16 10 10 1 1 63 21 583
2017 3 to 10 years in current department or agency 13 26 24 20 14 1 2 40 35 747
2017 11 to 20 years in current department or agency 12 24 26 21 14 1 1 37 36 679
2017 More than 20 years in current department or agency 14 22 25 28 10 0 1 37 38 283

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 27 14 5 4 2 2 75 10 442
2018 3 to 10 years in current department or agency 39 26 17 9 6 0 3 67 16 575
2018 11 to 20 years in current department or agency 31 31 18 9 5 0 6 66 15 518
2018 More than 20 years in current department or agency 37 26 19 10 5 0 3 65 15 210
2017 Less than 3 years in current department or agency 48 29 11 5 3 1 4 80 8 583
2017 3 to 10 years in current department or agency 35 30 16 7 6 1 6 69 14 749
2017 11 to 20 years in current department or agency 31 31 17 10 4 1 6 66 16 678
2017 More than 20 years in current department or agency 29 33 23 7 2 0 5 65 10 283

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 30 22 7 4 1 0 66 11 443
2018 3 to 10 years in current department or agency 28 32 19 12 10 0 0 60 22 576
2018 11 to 20 years in current department or agency 25 29 24 14 7 1 1 55 21 521
2018 More than 20 years in current department or agency 25 37 20 10 7 0 1 62 18 210
2017 Less than 3 years in current department or agency 41 31 17 7 3 0 0 73 10 583
2017 3 to 10 years in current department or agency 28 31 20 14 7 0 1 59 21 747
2017 11 to 20 years in current department or agency 24 35 24 11 6 0 1 59 16 676
2017 More than 20 years in current department or agency 26 35 25 10 3 0 0 61 14 281

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 35 22 7 4 3 1 66 11 439
2018 3 to 10 years in current department or agency 20 31 28 13 7 0 1 52 20 576
2018 11 to 20 years in current department or agency 15 35 29 14 6 0 1 51 20 520
2018 More than 20 years in current department or agency 19 34 30 11 6 0 0 53 17 208
2017 Less than 3 years in current department or agency 39 32 16 8 3 1 1 73 11 583
2017 3 to 10 years in current department or agency 18 37 24 13 6 1 1 56 20 747
2017 11 to 20 years in current department or agency 18 32 26 15 7 1 1 51 22 676
2017 More than 20 years in current department or agency 18 32 27 14 6 1 1 52 21 281

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 31 26 8 6 2 1 58 15 436
2018 3 to 10 years in current department or agency 13 30 27 18 12 0 1 43 30 577
2018 11 to 20 years in current department or agency 9 29 27 23 12 1 0 38 35 518
2018 More than 20 years in current department or agency 11 35 26 18 10 0 0 46 28 208
2017 Less than 3 years in current department or agency 30 35 20 11 4 1 0 65 15 584
2017 3 to 10 years in current department or agency 12 31 28 18 10 0 1 44 28 744
2017 11 to 20 years in current department or agency 10 27 29 22 11 1 1 38 33 677
2017 More than 20 years in current department or agency 14 31 30 16 10 0 0 45 25 280

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 32 19 12 4 0 1 64 16 436
2018 3 to 10 years in current department or agency 21 31 26 13 9 0 1 52 22 576
2018 11 to 20 years in current department or agency 16 33 26 16 8 0 1 50 24 520
2018 More than 20 years in current department or agency 18 43 19 12 8 0 0 61 20 209
2017 Less than 3 years in current department or agency 31 34 20 9 5 0 1 66 14 584
2017 3 to 10 years in current department or agency 22 33 23 13 8 0 1 55 21 747
2017 11 to 20 years in current department or agency 18 32 25 13 9 1 1 52 23 677
2017 More than 20 years in current department or agency 25 33 22 12 7 0 1 58 19 281

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 35 19 7 5 0 0 70 11 434
2018 3 to 10 years in current department or agency 31 36 19 9 4 0 1 68 14 575
2018 11 to 20 years in current department or agency 24 26 27 15 6 0 2 51 21 520
2018 More than 20 years in current department or agency 24 37 24 10 5 0 0 61 15 206
2017 Less than 3 years in current department or agency 40 34 14 7 3 1 0 76 10 583
2017 3 to 10 years in current department or agency 28 33 23 10 3 1 1 63 13 745
2017 11 to 20 years in current department or agency 25 28 25 13 6 1 2 55 19 676
2017 More than 20 years in current department or agency 23 34 21 13 7 1 0 58 21 280

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 20 9 3 1 0 1 87 4 437
2018 3 to 10 years in current department or agency 59 27 8 3 2 0 2 87 5 577
2018 11 to 20 years in current department or agency 57 27 8 3 1 0 2 86 5 515
2018 More than 20 years in current department or agency 60 27 10 3 0 0 1 87 3 209
2017 Less than 3 years in current department or agency 64 22 9 2 1 0 2 88 3 584
2017 3 to 10 years in current department or agency 63 22 9 2 1 0 2 87 4 749
2017 11 to 20 years in current department or agency 59 26 8 2 2 0 2 88 4 680
2017 More than 20 years in current department or agency 60 25 10 3 0 0 1 87 3 283

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 79 10 5 1 1 0 3 92 2 436
2018 3 to 10 years in current department or agency 78 12 3 1 1 0 4 95 2 574
2018 11 to 20 years in current department or agency 76 13 3 2 1 1 4 94 3 519
2018 More than 20 years in current department or agency 78 13 3 1 0 1 3 95 2 208

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 80 10 4 0 1 1 3 94 2 436
2018 3 to 10 years in current department or agency 74 12 6 2 2 1 3 89 5 575
2018 11 to 20 years in current department or agency 70 12 6 3 2 2 3 88 6 518
2018 More than 20 years in current department or agency 78 7 7 2 3 2 1 88 5 209
2017 Less than 3 years in current department or agency 84 7 2 1 1 1 3 95 3 584
2017 3 to 10 years in current department or agency 78 10 4 2 3 1 3 90 5 748
2017 11 to 20 years in current department or agency 73 13 6 3 3 1 2 88 6 679
2017 More than 20 years in current department or agency 83 7 4 2 2 1 2 92 4 283

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 23 8 2 1 0 1 89 3 442
2018 3 to 10 years in current department or agency 53 29 9 4 3 0 1 83 7 577
2018 11 to 20 years in current department or agency 48 33 11 4 2 0 1 83 6 521
2018 More than 20 years in current department or agency 49 33 13 4 2 0 0 82 5 211
2017 Less than 3 years in current department or agency 68 21 6 2 1 0 2 91 3 580
2017 3 to 10 years in current department or agency 53 29 11 3 2 1 2 84 5 749
2017 11 to 20 years in current department or agency 50 34 10 4 1 0 1 85 5 679
2017 More than 20 years in current department or agency 49 34 11 3 2 0 1 84 5 282

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 16 8 2 2 0 1 87 5 442
2018 3 to 10 years in current department or agency 52 24 13 4 5 0 1 77 10 575
2018 11 to 20 years in current department or agency 50 25 11 9 5 0 1 75 14 520
2018 More than 20 years in current department or agency 48 23 15 10 4 0 0 71 14 211
2017 Less than 3 years in current department or agency 75 13 6 2 2 0 2 90 4 582
2017 3 to 10 years in current department or agency 56 23 9 4 5 0 2 81 9 748
2017 11 to 20 years in current department or agency 51 23 13 8 4 0 1 75 12 680
2017 More than 20 years in current department or agency 54 26 11 5 3 0 0 81 8 282

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 10 3 0 0 0 28 94 1 439
2018 3 to 10 years in current department or agency 53 12 4 2 1 0 27 90 4 574
2018 11 to 20 years in current department or agency 48 17 7 2 1 0 25 87 3 513
2018 More than 20 years in current department or agency 51 21 8 1 1 0 18 87 3 211
2017 Less than 3 years in current department or agency 64 6 2 1 1 0 27 96 1 582
2017 3 to 10 years in current department or agency 55 14 4 2 0 0 25 92 3 747
2017 11 to 20 years in current department or agency 50 14 7 1 0 0 28 89 1 677
2017 More than 20 years in current department or agency 49 16 9 2 1 0 24 86 3 283

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 19 6 1 0 0 4 92 1 441
2018 3 to 10 years in current department or agency 69 17 8 1 1 0 4 90 2 575
2018 11 to 20 years in current department or agency 63 21 6 1 1 1 7 92 2 519
2018 More than 20 years in current department or agency 75 17 3 0 1 0 4 96 1 208
2017 Less than 3 years in current department or agency 78 12 3 1 0 1 5 95 1 582
2017 3 to 10 years in current department or agency 65 18 7 2 1 1 7 90 3 746
2017 11 to 20 years in current department or agency 65 20 6 2 1 1 7 91 3 675
2017 More than 20 years in current department or agency 69 17 6 1 0 0 7 92 2 283

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 20 14 7 9 0 1 70 16 443
2018 3 to 10 years in current department or agency 57 24 10 4 4 1 1 83 7 576
2018 11 to 20 years in current department or agency 56 26 9 4 3 0 1 84 7 521
2018 More than 20 years in current department or agency 69 21 7 1 1 0 1 91 2 210
2017 Less than 3 years in current department or agency 48 21 12 9 8 0 2 71 17 584
2017 3 to 10 years in current department or agency 53 25 9 4 5 1 2 81 10 749
2017 11 to 20 years in current department or agency 53 29 9 3 3 1 2 84 6 680
2017 More than 20 years in current department or agency 62 23 10 1 1 1 2 88 2 282

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 28 11 2 1 0 2 85 4 442
2018 3 to 10 years in current department or agency 57 26 10 3 1 0 2 85 5 577
2018 11 to 20 years in current department or agency 51 32 10 4 1 0 2 85 5 519
2018 More than 20 years in current department or agency 59 27 10 2 0 0 1 87 2 210
2017 Less than 3 years in current department or agency 61 24 8 3 1 0 2 88 3 581
2017 3 to 10 years in current department or agency 55 28 10 2 1 0 3 86 4 748
2017 11 to 20 years in current department or agency 55 27 11 2 1 0 3 85 4 679
2017 More than 20 years in current department or agency 51 33 11 2 1 0 1 85 4 283

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 39 32 8 2 0 0 58 10 443
2018 3 to 10 years in current department or agency 11 33 37 14 4 0 0 44 18 578
2018 11 to 20 years in current department or agency 7 33 40 17 3 0 0 40 20 523
2018 More than 20 years in current department or agency 10 27 41 17 5 0 0 36 22 210
2017 Less than 3 years in current department or agency 15 46 29 7 3 0 0 61 10 584
2017 3 to 10 years in current department or agency 9 28 41 16 5 0 0 37 22 748
2017 11 to 20 years in current department or agency 7 25 44 17 6 0 1 32 23 680
2017 More than 20 years in current department or agency 9 29 37 18 6 0 0 39 24 283

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 12 38 29 16 0 0 45 17 439
2018 3 to 10 years in current department or agency 7 20 39 26 9 0 0 34 26 565
2018 11 to 20 years in current department or agency 7 24 41 23 5 0 0 28 31 522
2018 More than 20 years in current department or agency 6 17 49 19 8 0 0 27 23 208
2017 Less than 3 years in current department or agency 4 12 34 32 17 0 0 49 17 581
2017 3 to 10 years in current department or agency 6 19 41 24 10 0 1 33 25 746
2017 11 to 20 years in current department or agency 6 20 46 21 7 0 0 27 27 677
2017 More than 20 years in current department or agency 7 20 41 25 7 0 0 32 27 282

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 27 26 18 7 9 1 43 28 444
2018 3 to 10 years in current department or agency 11 28 28 19 9 5 0 41 30 575
2018 11 to 20 years in current department or agency 11 28 27 18 11 4 0 41 31 521
2018 More than 20 years in current department or agency 7 35 30 16 8 3 0 44 25 210
2017 Less than 3 years in current department or agency 12 25 24 14 6 17 1 45 25 584
2017 3 to 10 years in current department or agency 9 29 25 18 12 7 1 41 31 749
2017 11 to 20 years in current department or agency 8 29 25 19 12 7 0 40 33 679
2017 More than 20 years in current department or agency 8 34 26 15 10 7 0 45 27 282

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 32 21 12 3 5 1 62 16 442
2018 3 to 10 years in current department or agency 17 33 23 17 7 3 0 52 25 576
2018 11 to 20 years in current department or agency 17 31 26 16 9 2 0 48 26 521
2018 More than 20 years in current department or agency 14 38 26 12 9 1 0 53 21 210
2017 Less than 3 years in current department or agency 26 38 17 8 4 6 0 69 12 584
2017 3 to 10 years in current department or agency 15 38 21 14 10 2 0 54 24 745
2017 11 to 20 years in current department or agency 14 35 21 17 8 4 0 52 26 680
2017 More than 20 years in current department or agency 14 37 22 21 5 2 0 52 26 280
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 17 6 3 3 8 2 68 32 442
2018 3 to 10 years in current department or agency 70 15 6 2 1 5 2 75 25 577
2018 11 to 20 years in current department or agency 71 16 3 2 0 7 1 77 23 522
2018 More than 20 years in current department or agency 68 19 5 1 3 4 1 72 28 211
2017 Less than 3 years in current department or agency 63 16 5 1 1 11 2 72 28 584
2017 3 to 10 years in current department or agency 66 16 6 2 1 9 1 73 27 747
2017 11 to 20 years in current department or agency 67 17 4 1 0 9 2 75 25 680
2017 More than 20 years in current department or agency 75 14 4 1 2 4 0 78 22 283

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 136
2018 3 to 10 years in current department or agency 12 133
2018 11 to 20 years in current department or agency 8 116
2018 More than 20 years in current department or agency 5 57
2017 Less than 3 years in current department or agency 16 135
2017 3 to 10 years in current department or agency 10 172
2017 11 to 20 years in current department or agency 5 146
2017 More than 20 years in current department or agency 7 56

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 136
2018 3 to 10 years in current department or agency 16 133
2018 11 to 20 years in current department or agency 5 116
2018 More than 20 years in current department or agency 11 57
2017 Less than 3 years in current department or agency 27 135
2017 3 to 10 years in current department or agency 13 172
2017 11 to 20 years in current department or agency 12 146
2017 More than 20 years in current department or agency 9 56

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 136
2018 3 to 10 years in current department or agency 11 133
2018 11 to 20 years in current department or agency 9 116
2018 More than 20 years in current department or agency 9 57
2017 Less than 3 years in current department or agency 16 135
2017 3 to 10 years in current department or agency 11 172
2017 11 to 20 years in current department or agency 7 146
2017 More than 20 years in current department or agency 5 56

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 136
2018 3 to 10 years in current department or agency 26 133
2018 11 to 20 years in current department or agency 23 116
2018 More than 20 years in current department or agency 25 57
2017 Less than 3 years in current department or agency 19 135
2017 3 to 10 years in current department or agency 26 172
2017 11 to 20 years in current department or agency 29 146
2017 More than 20 years in current department or agency 32 56

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 136
2018 3 to 10 years in current department or agency 15 133
2018 11 to 20 years in current department or agency 4 116
2018 More than 20 years in current department or agency 2 57
2017 Less than 3 years in current department or agency 4 135
2017 3 to 10 years in current department or agency 6 172
2017 11 to 20 years in current department or agency 5 146
2017 More than 20 years in current department or agency 0 56

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 136
2018 3 to 10 years in current department or agency 22 133
2018 11 to 20 years in current department or agency 23 116
2018 More than 20 years in current department or agency 24 57

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 136
2018 3 to 10 years in current department or agency 26 133
2018 11 to 20 years in current department or agency 42 116
2018 More than 20 years in current department or agency 36 57
2017 Less than 3 years in current department or agency 53 135
2017 3 to 10 years in current department or agency 54 172
2017 11 to 20 years in current department or agency 54 146
2017 More than 20 years in current department or agency 55 56

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 56 20 4 3 8 127
2018 3 to 10 years in current department or agency 12 50 23 8 1 6 127
2018 11 to 20 years in current department or agency 23 49 20 4 1 3 110
2018 More than 20 years in current department or agency 8 71 8 2 5 6 57
2017 Less than 3 years in current department or agency 13 67 12 4 2 3 136
2017 3 to 10 years in current department or agency 21 57 11 7 0 4 177
2017 11 to 20 years in current department or agency 29 59 5 3 1 1 150
2017 More than 20 years in current department or agency 24 49 14 7 0 5 58

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 42 133
2018 3 to 10 years in current department or agency 63 37 132
2018 11 to 20 years in current department or agency 65 35 113
2018 More than 20 years in current department or agency 67 33 56

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 24 15 10 20 2 9 49 34 135
2018 3 to 10 years in current department or agency 21 29 21 13 11 0 6 53 25 132
2018 11 to 20 years in current department or agency 15 29 17 14 10 1 15 51 28 115
2018 More than 20 years in current department or agency 16 32 11 13 11 1 16 57 29 56
2017 Less than 3 years in current department or agency 15 28 22 9 8 5 12 52 21 142
2017 3 to 10 years in current department or agency 17 27 17 11 4 4 20 59 19 180
2017 11 to 20 years in current department or agency 13 26 18 9 6 3 27 54 21 153
2017 More than 20 years in current department or agency 16 31 12 15 7 4 15 58 27 59

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 17 19 12 23 4 11 36 41 136
2018 3 to 10 years in current department or agency 10 13 22 11 17 4 24 32 38 132
2018 11 to 20 years in current department or agency 8 21 21 17 9 2 21 39 34 116
2018 More than 20 years in current department or agency 10 17 14 16 7 7 29 43 35 57
2017 Less than 3 years in current department or agency 8 19 22 11 12 7 21 37 32 142
2017 3 to 10 years in current department or agency 11 18 20 10 4 7 31 46 22 181
2017 11 to 20 years in current department or agency 10 19 17 7 5 7 36 50 20 153
2017 More than 20 years in current department or agency 5 19 10 14 5 10 37 45 36 59

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 10 6 2 2 3 13 88 5 441
2018 3 to 10 years in current department or agency 70 7 5 2 3 1 11 88 6 576
2018 11 to 20 years in current department or agency 65 9 5 3 2 2 14 88 6 523
2018 More than 20 years in current department or agency 75 6 3 3 3 0 10 90 7 211
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